Facebook Pixel Tracking

Flipkart - Replacement not received

Sumar Sodham filed complaint against Flipkart on Nov 6, 2024

I purchased an Acer Swift Go ** laptop from Flipkart on EMI for ₹**,*** (Order ID: OD******************), which was delivered on October *, ****. Upon checking the same day, I noticed multiple issues with the laptop: it kept shutting down, the screen would freeze, and both the buttons and touchpad were unresponsive. I immediately requested a return on October *. Flipkart initially scheduled a technician visit for October **, and a replacement for October **. However, the technician came on October **, only reset the laptop without addressing the issues, and advised that I file another complaint if the problem persisted.

When the issues continued, I contacted Flipkart again, and they instructed me to wait until October **. Despite repeated calls since October *, nothing was done by that date, and a new return request was made. Another technician from Acer visited on October **, documented the issues, and submitted a report and DOA certificate to Flipkart. Initially, Flipkart gave a deadline of October ** for resolution, but this was later extended to November * (today). However, no replacement has been provided. Upon calling Flipkart again today, I was told to request another return, despite already making multiple attempts.

This delay has caused a major inconvenience as I urgently needed the laptop, and I have already paid the first EMI installment. The lack of timely support and resolution from Flipkart has been frustrating, and I am facing a significant financial and time loss due to this ongoing issue. I request immediate action for a replacement or a full refund without further delays.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Flipkart

3688

Total Complaints

1572

Total Resolved

42.62%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Ghareyvina Huidrom on Apr 3, 2025

Flipkart  – Not refunding for missing items Closed

I order * heels one came but one is missing they took full payment so I request for refund but they reject so I call customer care again they reject my refund for * time now they are saying I have made high return b...

Jaydeep jethva on Mar 17, 2025

Flipkart  – Formal Complaint Against Thomson QLED TV Misrepresentation and Unresolved Issue Since February 2025Closed

Purchased a Thomson TV marketed as QLED, but it doesn’t perform like one. Raised the issue in Feb ****—tons of emails, escalated twice, yet no inspection or fix. Company claims "open-box delivery" allowed verificati...

Gagandeep singh on Feb 25, 2025

Flipkart – Spf claim flipkartClosed

We have file spf claims on flipkart we receive again by again wrong damaged and fake items but flipkart not approved my spf claims... Flipkart is fully scam fully fake company...

Smit on Feb 22, 2025

Flipkart – FlipkartInternetPrivateClosed

I checked my cedit card statement and found that there is a transaction in my card but i didn't even used the credit card. the transaction is named FlipkartInternetPrivate there is no other information.

Jesna on Feb 20, 2025

Flipkart  – Account blocked Closed

I ordered one dress and * jewellery from Flipkart. Yesterday I got the dress and there is a damage in it.So I raised a return request for that and due to this My account got blocked suddenly without any reason. I ha...