Isp Complaints
The invention of Internet has made life easy. Everything now is just a click away. Internet was invented in the early 1980s by Robert E. Khan and Vint Cerf. We can now use the Internet to communicate with people 1000s of miles away. It is no longer seen as a luxury rather a necessity.
Internet has made its way in the daily routine of a human being. It has both its advantages and disadvantages but its advantages far outweigh the disadvantages. India has the second largest number of Internet users after China. Some of the major features of the internet include world wide web, email, news, telnet etc.
The Internet service provider (ISP) is an organization that has been entitled with providing the internet. The most famous Internet Service Providers in India include:
- BSNL
- MTNL
- Airtel
- Reliance
- Hathway broadband
- Asianet etc.
Commonly Reported ISP Complaints in India
The most common ISPs complaints as reported by customer in Bangalore, Mumbai, Pune, Hyderabad, Chennai, New Delhi, Noida and Kolkata include:
- No service
- Slow internet speed
- Service not activated
- No refund provided
- Wrong package
- Upgrade not applied etc.
So how can an individual deal with broadband complaints?
How to resolve ISP Complaints in India?
1. Contact ISP
BSNL Customer Care Number - 1800-345-1500
MTNL Customer Care Number – 01122221507
Bharti Airtel Customer Care Number – 198
Hathway Cable Customer Care Number - 1800 221 119
Tata Communication Customer Care Number - 1800 2581 2120
You Telecom Customer Care Number – 9121291212
Reliance Communications Customer Care Number - 30333333
Sify Broadband Customer Care Number - 1800 4 19 29 29
Asianet Communications Customer Care Number – 9388800800
2. Contact Nodal Officer
3. Send a Legal Notice
4. File a Consumer Forum Case
Till date Voxya has helped thousands of consumers living in Bengaluru, Hyderabad, Mumbai, Pune, New Delhi, Kolkata, Noida, Chennai and Chandigarh.
Complaints
Rajyalakshmi pantula on Jun 2, 2019
Hathway Broadband Internet – daily harassment by giving phone calls and messagesClosed
I took an internet connection on *th December **** and I paid for * months subscription ie. Rs. ****. Because of very less internet speed, I stopped using within one week. I have so many complaints but it was not re...
Vidit goyal on Jun 1, 2019
Excitel – Frequent internet disconnection Closed
Everyday internet disconnection is there. No response from the company.
Mullapudi kanishk on May 31, 2019
Act Fibernet – No internet from 3 days Closed
No internet from * days. No call attended by any customer care.
Vivek on May 24, 2019
Timbl Broadband – ISP not providing support for complaints raised Closed
Timbl ISP in Gurgaon is providing pathetic support. Low Bandwidth & toggling Internet connectivity are regular issues. After raising complaints they fakely resolve the complaints and many times don’t reopen the tic...
Manish on May 24, 2019
Hathway Broadband Internet – Multiple unwanted calls about broadband offers and renewalClosed
I stopped my Hathway broadband connection last March. Since then I regularly received a call from the company asking to recharge or about offers. Even after repeatedly explaining that I am no longer interested in re...
Sreenivas on May 18, 2019
Hathway broadband – Hathway internet connection issueClosed
I have taken a new broadband connection. But I am getting proper service. The internet disconnects every half an hour and we don't know when it would be back. Complaints from users are being ignored and they are nei...
MANDAR BHAGDIKAR on May 18, 2019
You Broadband – You broadband company is headacheClosed
I have purchased You broadband internet and have availed their service but in a month every time *-* days no internet connectivity is there and they do not resolve the issue immediately nor they inform how much time...
Harish Babu on May 15, 2019
Hathway Broadband Internet – No Internet from one monthClosed
It's been one-month internet services are fluctuating every now and then. Max speed of internet is * kbps most of the times. On average we are getting internet up to * hour a day. Seems Hathway is taking this for gr...
NUPUR CHOUDHARY on May 13, 2019
Webnet IT Solution – Doing fraud and laundryClosed
I was promised good internet service and the money was taken on the required information. The internet functioned for a few days and kept getting problematic all the time. When asked for a refund due to bad service,...
YASH KSHATRIYA on May 11, 2019
BSNL Broadband – Bad service providedClosed
I have applied for connection ** days back on BSNL online platform. I get a call from BSNL customer care for confirming by request. Final was agreed upon and assured me that it would be set up in * days. After ** da...
Worship on May 9, 2019
Hathway Broadband Internet – Installation not doneClosed
I have paid Rs *** monthly plan to Hathway Account number **********. After that, I raised a request for installation on *nd May **** but there is no update. I called to customer care. They raised a new request afte...
Shafi Shaik on May 7, 2019
Hathway Broadband Internet – Shifted my connection but still there is no Internet connection activeClosed
I have paid * months plan. After ** days I shifted to a new house. I raised a request for shifting on **th April **** but there is no update but my ticket has been closed. I called to customer care. They raised a ne...
Saurabh Singh on May 6, 2019
Tikona Broadband – Making pressure for legal actionsClosed
I have stopped my Tikona services and due to their improper bill generation and worst customer care services. But still they are targeting me for money and they are making pressure on me for legal actions.
Rajeev Ranjan on May 6, 2019
Hathway Broadband Internet – Internet not workingClosed
My internet is not working from yesterday night. I am connected to my wifi, but there is no internet connectivity. Kindly resolve this issue of mine ASAP. My account number of Hathway broadband is - **********.
Keval Virani on May 3, 2019
You Broadband – Not given connection and not refunding moneyClosed
My account number is *******. I have requested to shift my connection to Mini Bazar to Shiv Dhara residency. The salesperson came to my place and told me its feasible. He took money from me and after * days he told ...
Mayank Garg on Apr 27, 2019
Hathway Broadband Internet – Call for money and modem instead of discontinuance of connectionClosed
I had discontinued Hathway broadband internet services from October ****. I had also returned their modem. Since then, I have been receiving daily messages and weekly calls from Hathway to either continue the servic...
Krishna Enterprises on Apr 27, 2019
Hathway Broadband Services – Internet not workingClosed
We are literally frustrated with Hathway connection. We filed more than ten complaints about the internet issue but till now we did not find any permanent solution for it. Now we are thinking "Hathway is a total was...
Sunil Kulkarni on Apr 24, 2019
Hathaway – Internet data cable issueClosed
I am a non-pensioner senior citizen. On the last day and due to the pressure I paid for ** months fee of about ₹*****. I was not aware of the plans for personal and residential use. I requested Hathaway to check my...
Kuldip sharma on Apr 17, 2019
Spidigo – Connection not working for 3 monthClosed
I was using Spidigo network from July **** and I have paid ****. But from December **** our internet is not working. We have complained several times but no response. Not we have got news. The company had discontinu...
Rudresh Makwana on Apr 17, 2019
Spidigo Net Pvt Ltd. – Internet not working since 3 daysClosed
Spidigo internet not working. Customer care not picking the phone. It keeps ringing and after ** mins get disconnected by itself and the cycle continues if called again. * emails sent since the net went off. Complai...
"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."
Ajay Masih
Complaint filed against: Byjus
