Zomato
If you are searching for Zomato Review on internet then you have reached the right place. You can read the full Zomato Reviews here. Get answer to questions like if Zomato is real or fake? Zomato is legit or scam? if Zomato is safe? All Zomato reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Zomato so that it help others to make wise decisions. The Consumer satisfaction score of Zomato is 53.67% because out of 1036 consumer complaints, only 556 are resolved.
Complaints
Zomato - Food not delivered after waiting for around 90 minutes Open
I ordered my pizza from a nearby restaurant which is near around *** meters of distance from my place. At first the estimated delivery was around ** minutes and then it kept increasing. I contacted customer care and got to know that it's gettin...
May 07, 2024 by Rishikesh Kumar
Zomato - In correct food deliver Open
I have order India combo (serve *) from a restaurant Bhagwan sahoo Cuttack. But the qty which I got was for only * . Now both parties are pointing finger and blaming each other...
May 06, 2024 by Gokul Gourab
Zomato - Found hair in my food Open
I ordered momos through zomato and I took only one bite of it and I could see hair in the filling. I tried reaching out to zomato via chat support and sent them a picture as well but their useless chat support gave me an automated prompt asking...
May 05, 2024 by Gurjot Singh
Zomato - Mental physical and emotional suffering caused by Zomato Open
I did order food App showed delivered ** minutes earlier I called and i was said the food is delivered ,call cut by delivery guy and started ghosting. I called Zomato, they can inly refund, no control on ghosting of Delivery partner , not ...
May 03, 2024 by Rayees Ahmad Wani
Zomato - Package not delivered Open
Yesterday I ordered * mango chiller & * sharjah shake and paid through online Rs ***.* through Zomato..After about * hr got a message that my order was cancelled as we couldn't attend the call and the full amount Rs ***.* was taken as cancellat...
Apr 27, 2024 by Priya R
Zomato - Refund of Zomato credits for undelivered order Closed
I had ordered from Zomato on **th April with order#********** where the order wasn't delivered by the delivery person to me and it was marked as delivered. After contacting the delivery guy, he mentioned it was his first day and he didn't kn...
Apr 25, 2024 by Darshan Thakkar
Zomato - Got a wrong order Open
Ordered Chocolate chip cookies thick shake and got an oreo shake. Reached out to customer support and they mentioned that the quality of the video is not good to validate my claim. Although I used my Pixel which has an amazing camera...
Apr 18, 2024 by Vishal Shivanadhuni
Zomato - Urgent Issue with Order Placement and Cancellation Open
I hope this email finds you well. I am writing to bring to your attention a recent issue I encountered while trying to place an order through the Zomato app. Today: *nd April, I attempted to place an order for delivery to a location in Noida...
Apr 03, 2024 by Paramjeet Singh
Zomato - Food delivery is delayed Open
I placed an order with Zomato on **th March, **** at * pm. The order number is **********. The food got delivered ** minutes late. If the delay was due to food preparation or some traffic or some other related to my order, I would understand. B...
Mar 30, 2024 by Latha Sudabattula
Dear Sir / Madam, I am writing to you to raise an issue about: Food & beverage The issue that I have experienced was: Good evening!! My order number is ********** My chicken popcorn had hair in its outer coating and i was about to sw...
Mar 29, 2024 by Parin malhotra
Zomato - Registration fee deducted but not successful and zero assist or help Open
I tried to register as Zomato delivery partner in Guwahati city. I reached the step where the registration fee is paid and I did the payment but after that step I couldn't continue with my Aadhar authentication and I was replied telling that th...
Mar 28, 2024 by Rambo Regan Ksh
Zomato - ZOMATO WALLET REFUND Closed
I had added Rs.****.** on dated**-**-**** by mistake and asked them to refund Rs.****.** but they are denying. Please help....
Mar 27, 2024 by PARMOD KUMAR AGGARWAL
Zomato - Food had hair and zomato not providing any compensation or refund Open
Good evening!! My order number is ********** My chicken popcorn had hair in its outer coating and i was about to swallow the hair strand This is utter nonsense and unacceptable and very unhygienic I won’t be accepting this kind of order ...
Mar 27, 2024 by Parin malhotra
Zomato - Auto Order Cancellation From Zomato Open
We placed a order on Zomato at **th March ****, delivery partner entry was pre approved in my apartment, our apartment is well known and easily reachable but delivery partmet did not turned up Zomato auto cancelled my order stating delivery par...
Mar 25, 2024 by Rohit Mehrotra
Zomato - I am unable to use wallet money Closed
I am unable to use my wallet balance to place orders...I sent multiple mails to customer support and grievance also but there is no response till now.....
Mar 24, 2024 by TARUN
Zomato - Received spoiled food Closed
I have received like a week old food that absolutely smells like shit. And when I try to talk about this with zomato chat it just doesn't resolve and says we'll send a fucking mail. I want my refund! Help me... ...
Mar 24, 2024 by Nandan Appinedi
Zomato - Order not delivered Open
This is not about the refund, but also about the trust. When I requested for the refund from zomato, they are saying I have wait for some time. I have ordered food from train & given my pnr no..so it was expected that order should deleverd on ...
Mar 23, 2024 by RITESH NAREDIA
Zomato - Worst food experience Closed
Dear sir/madam I have ordered food in Zomato on **th,**th &**th but food was worst taste. I have sent mail also regarding this to help@zomato.com. but they are not responde properly. kindly take action against zomato...
Mar 17, 2024 by ANANDA SIVAKUMAR
Zomato - Received wrong item twice Open
I ordered from Zomato and they gave me a wrong order and when I tried to get a refund they gave me a replacement order which was also wrong when I tried to get a refund again they kept me waiting for more than five hours. I talked to * differ...
Mar 13, 2024 by Duheeta borkar
Zomato - My zomato membership disappeared all of a sudden Closed
I am a zomato user and i was using a single account since a very long time. I have been zomato pro (earlier Zomato gold) member since more than * years. Yesterday suddenly, i see that my pro membership disappeared in the app and my recent ord...
Mar 10, 2024 by Zeel karia
Zomato - Zomaland ticket cancellation Closed
I had purchased Zomaland tickets for **th March **** (Bangalore). However, due to unforeseen circumstances I won't be able to fly down to Bangalore for the event. Zomato has not been refunding my ticket amount and I was eligible for **% of refu...
Mar 08, 2024 by Priyam
Zomato - Item missing and delay in delivery by zomato Closed
Today my order# ********** was delayed by more than **-** minutes due to restaurant delay or whatever but I received the order late. By the time, I received the order my kid slept even being a GOLD member which I have from *st November. When I...
Mar 07, 2024 by saurabh kumar
Zomato - THIRD CLASS FOOD QUALITY FOOD ORDERED FROM ROADSIDE STALL AND NOT THE SAME RESTAURANT Open
I ordered food from a restaurant chain. The delivery boy stopped for a long way in between the delivery and when he came, the food was in local packet, wrapped with neither the seal of zomato, nor restaurant. The quality was third class and I ...
Mar 06, 2024 by neha sharma
Zomato - Money deducted from paytm but order has not been placed Open
I have placed the order and my money has been deducted from my paytm upi account but the order has not been placed...
Mar 05, 2024 by Abhinav Chaudhry
Zomato - Item cancelled due to delay and I have been charged for it Open
The order was delayed so I refused to accept the order … the company cancelled the order by they have not provided me the refund ...
Mar 03, 2024 by Sundhar
Zomato - Zomato Chicken Pieces Found in Egg Biryani Open
I ordered for egg biryani on */*/**** at **am but there were chicken pieces in the egg biryani and this caused a lot of problems and they only refunded the amount which is never the solution i want a proper compensation regarding this . ...
Mar 03, 2024 by Nidhi A
Zomato - Food item missed for kavida Open
I ordered chicken dry, biriyani and meals from nandana palace, meals is missed by the pickup guy in restaurant when we asked restaurant to send the meals they asked us to order jamun extra so that they can send both.jamun is ** rs and gst and d...
Mar 03, 2024 by Kavida
Zomato - Not followed delivery instructions forced to tale delivery Open
Against Zomato Ordered cake with delivery instructions at *pm asked to accept delivery in ** mins or no Cake and no refund also will never use Zomato to order again for rude behaviour from delivery executive and for passing on false informat...
Feb 28, 2024 by Mansi Gandhi
Zomato - Incorrect quantity delivered Open
I ordered chicken majestic from Lucky Restaurant but I received half quantity ...
Feb 16, 2024 by Prammod cheripalli
Zomato - Ghanshyam Sharma Closed
I inadvertently made two payments of Rs ***.**(total amount of rs ***) each to the Zomato merchant, and both amounts were successfully debited from my account. Upon contacting Zomato's customer service, they informed me that the amounts would b...
Feb 14, 2024 by Ghanshyam Anirudh Sharma
Zomato - Order not delivered and Fake updated as delivered Closed
I have not received my order but delivery partner and FAKE updated as delivered and no response to the calls and customer support executive also saying only sorry for this. My Zomato order number is ********** dated Feb **th ****....
Feb 12, 2024 by ASGAR ALI
Zomato - Refund not provided Closed
There was a cake ordered by mistake and was cancelled in less than a minute. I immediately called the cake shop and they confirmed the order hasn't reached them yet and that it wasn't processed. I got in touch with Zomato aand the agent Kaustav...
Feb 10, 2024 by Yolanda Ferns
Zomato - Money not refundable Open
I ordered burger and fries from Mc Donalds and paid it online already. The order shows as delivered but i haven't received the order. When i called the delivery partner he denied that he is not a delivery man. and also contacted zomato they den...
Feb 09, 2024 by Nandita Singh
Zomato - Burnt food Closed
When i ordered through zomato i got a really bad burnt chole bhature from the restaurant "vrindavanam" and after talking to their service they never let me talk to real human just there bot closes they conversation every time . -Thank you...
Feb 08, 2024 by Sarthak Bakshi
Zomato - Refund Open
Actually the food has been not delivered to me and I'm requesting to zomato for recfund but they are not responding...
Feb 08, 2024 by Konduru Dattatreya
Zomato - Bad food Open
I ordered chicken biryani today from al zaika restaurant (Kota). They gave such a bad food I can't believe it...the chicken was not fresh at all and is was releasing a bad odour I couldn't eat it. I had to throw it fully. Total waste. And aft...
Jan 26, 2024 by Abhi ghosh
I ordered from Pizza Hut where one of the items was Pepsi. The item did not arrive with the Delivery. Hence i messaged customer care to request for refund. I paid Rs. **+taxes for the pepsi but Zomato only refunded rs. **. Call center says sorr...
Jan 25, 2024 by Tushar Gupta
Zomato - Wrong penalty chargers Closed
I had ordered a suprise cake to one of my colleagues who happened to not be at home duriing delivery when the delivery person reachd i requested him yo dekivr the same * building ahead which he declined on cal n now they r not refunding my mone...
Jan 25, 2024 by Sherlyn Fernandes
Zomato - Not delivered food Open
i ordered very late night because i didn't chance get food whole day. they accept my order at smthg *:** am. than some time i check order it's seem it going to be late so i notify zomato coustomer care they told me that my order should be arri...
Jan 24, 2024 by Maulik panchal
Zomato - Incorrect order delivered Closed
My issue is straight forward - I ordered a product of xkg but it was of lesser weight. When I reached out to their chat support, they asked me to make a video and email to their support. I did that, but they just ignored me by saying they can't...
Jan 23, 2024 by Rudra Kaushik
Zomato - Spillage and bad smell Closed
i ordered food on zomato. they sended spillage food and bad smell food...
Jan 21, 2024 by suresh
Zomato - Delayed delivery of more than 30 mins Closed
My order got delayed by more than ** mins and when i requested for cancellation initially Zomato did not agreed but after much insistence they agreed to cancel and refund my amount. after * mins their delivery partner came and handed over the i...
Jan 12, 2024 by Manish Tiwari
Zomato - Food wastage Closed
I ordered food from zomato it was all messed up as the food was all spilled over wasting my whole order...
Jan 04, 2024 by Rajat Bora
Zomato - Refund is not received from Zomato more than 10 days completed Closed
I have ordered food from Toto's cafe and resturant in pachgani Maharashtra on **th Dec **** with prepaid amount of *** rupees, some how restaurant rejected the order and refund initiated status i can see on **th Dec **** **.**PM, next status ...
Jan 03, 2024 by Sandesh
My Order ID is **********. I was given meals instead of Mutton masala which is Rs.***. I did not get convincing response from Zomato team. I want a refund of Rs.*** initiated immediately for missing the item - Mutton Masala and Rs.**** for de...
Jan 03, 2024 by Pritveesh G P
Zomato - Delay in delivery and Package is not proper Closed
I made an order at Zomato with order id : ********** on **th Dec., **** (**:** PM) from a restaurant called " Andhra Bhojanam & Pulaos". At the time of order it was mentioned that this order would get delivered with in ** minutes. Order wasn't ...
Dec 29, 2023 by Sreenivas
Ordered chocolate truffle cake from cake zone,kothapet on december **th,**** which costed me *** rupees. Order id:- ********** It was an old cake,due to which they sent me another one for which they asked to order any item,with which they cou...
Dec 28, 2023 by Vishwas Mishra
Zomato - Cancellation of Tickets to Zomaland Open
Hi, I booked * tickets for zomaland event for **th Dec in Delhi on **th December. Due to some issue at my end I mistakenly pressed cancel tickets on the Zomato app. Tickets got cancelled. I requested Zomato suport team to reissue the tickets si...
Dec 16, 2023 by Amol Chokhani
Zomato - Wrong item delivered Open
I have ordered chicken biryani on zomato but i got different veg order, this happened on december *nd, dropped a few mails and attached evidence but still no resolution, i am going through agony that i have to fight for this...
Dec 11, 2023 by Shiva bhargav
Zomato - Not issuing refund for incomplete order Open
I placed an order on zomato on *th Dec. The order was delivered after * hour. I was already in a chat with a support executive regarding the delay. I recieved the order in a cake box without any cover. When i opened the box , I find an incomple...
Dec 05, 2023 by K. Sai Ruthwik
Zomato - Expired items stale items Open
I ordered gur rasgulla from zomato - hira sweets kaushambi and received fully stale and expired items when asked they didn't initiate full refund and said it was fresh order. Order Id -**********...
Dec 02, 2023 by Aman Sinha
Zomato - Order not delivered Closed
I ordered * pizza's [buy* get * offer ->* veg and * non-veg pizzas] from DOMINOS using zomato App. They have not delivered the food . this incident happened on NOV ** at **.** pm. Zomato is saying we are not responsible for this issue and ask d...
Nov 30, 2023 by Balaji Modalavalasa
Zomato - Item not delivered Closed
i ordered food from a well knowned company named zomato . but they didnt deliverd the food at that time of emergency...
Nov 29, 2023 by Gurcharan SIngh
Zomato - Food nor delivered Closed
I had placed a food order (#**********) at *:**pm with an expected delivery time of *:** pm. The order was delayed and I followed up with customer support that it will be delivered in time. Later they changed the stance that it will be delivere...
Nov 28, 2023 by Anupam Mittal
Zomato - Lack of action on unhygiene Closed
I ordered food from Groverji Delhi Wale through Zomato and I found a hair in the food. No replacement of food was provided despite providing photo proof of the same. Neither a refund was provided. No action was taken from Zomato. These are hygi...
Nov 28, 2023 by PRATIK VASAYANI
Zomato - Food was bad taste delivery boy didn t return my change Closed
It was on **th November **** around **:** pm when I first ordered from Zomato , the order got accepted and then they cancelled my order after some time . Then I placed my second order around **:** pm and when it got delivered to me, the order ...
Nov 26, 2023 by Aayush Kumar
I ordered from a biryani from paradise , it's delayed and exceeded the limit as mentioned by Zomato app and when I called the delivery boy and restaurant they told me my order was cancelled but I can see the delivery boy delivered into wrong ad...
Nov 24, 2023 by Aravind
Zomato - Food not delivered and no refund given Closed
My food was not delivered even though a clear address was mentioned. And after the cancellation of the order at Zomato's end I have not been given a refund. Zomato denied my refund and is also charging me a cancellation fee. ...
Nov 22, 2023 by Pawan Mistry
Zomato - My order didnt deliverd to me Open
I ordered my order and i connected to the delivery boy and i said he is just * min away from the place because he went through another way and i was standing on the road waiting for him and he just cancelled my order without saying anything. Z...
Nov 19, 2023 by Rahul
Zomato - The Food was bad Open
The veg chowmin were bad because it had burnt scrap of the utensil the restaurant used,the chicken noodles had bad taste, i chatted with Zomato sent them evidence also,still they are not helping me....
Nov 19, 2023 by Syed Abdul Hussain
Zomato - Stale and rotten food Open
I ordered biryani from Zomato through Naaz Kolkata biryani restaurant. After I received the food the Biryani, the chicken, and the egg as well as the raita were all rotten and had foul smell coming out. I contacted Zomato but no resolution was ...
Nov 18, 2023 by Jayshree Chattaraj
Zomato - Order friud Closed
Fir my each order they are making fool as delivery partner has something issue ...
Nov 17, 2023 by Amit
Zomato - Money got debited from my account but order not placed Closed
I ordered peri peri fries my money got debited and but order not placed I want my money refund...
Nov 17, 2023 by Gayatri Bellamkonda
Zomato - Refund Closed
I cancelled the Order that I placed on **-Nov-**. As per communication with Zomato team (By chat) amount was refunded but still its not reflecting in my account. I also sent mail to Zomato regarding this issue on **-Nov-**. They are not respo...
Nov 16, 2023 by Suma Priya K
Zomato - Order not delivered Closed
The order has not been delivered by the delivery boy nd still zomato is showing that the order has been delivered also they are not helping me in this situation ...
Nov 14, 2023 by Himanshu
Zomato - Mutton Biryani received without mutton pieces Closed
I ordered mini Lucknow mutton biriyani through Zomato on *th November ****. By *.** pm, I received the pack. But to my surprise, there was not even a single piece if mutton. I mailed the customer service of Zomato. They didn't address my compla...
Nov 12, 2023 by M B
Zomato - Refund to be provided Open
Hi Good day! I'm Ragapriya and I'm using zomato for a long time I would like to report an issue taken place on **-**-**** where my order was cancelled and Rs.*** was deducted from my account. So on **-**-**** I ordered food from Pizza hut for R...
Nov 04, 2023 by Ragapriya
Zomato - Wrong food order as well as poor ferment food quality Open
Ordered Steam rice and Chicken fry having total worth Rs. ***.** from Deluxe Family Restaurant, Boisar, Mumbai through Zomato aap but they delivered fried rice and the chicken fry was totally fermented and poor quality of Chicken. On complainin...
Nov 04, 2023 by Aaysha Kumari
Zomato - Fraud of on time delivery gurantee Open
On ** oct I order meal on zomato platform as I bought zomato gold membership, zomato promise On time delivery to the customer or else full order value will be refunded as zomato coupen. In my case time was **:**pm . according to membership rule...
Oct 26, 2023 by Kamlesh Talesha
Zomato - Zomato order not delivered while the executive was lying Closed
I ordered food from zomato at **.** it shows delivery time in ** mins Food didint came a call came at **.** and told that my order was camcelled but i can get it at *.** as restaurant is open from inside but closed from outside and forced me ...
Oct 23, 2023 by Kailash sadhwani
Zomato - Not delivered Closed
The delivery boy very rude, manner less. He started arguing with me just because I don’t have change . After the argument he said that he will cancel the order from his side. But I don’t want to cancel. He’s showing attitude. That’s not...
Oct 19, 2023 by Nazia parween
Zomato - Zomato money refund Closed
I placed a food order through Zomato on oct ** and the payment gateway constantly failed. My account was deducted twice . Now comes the refund . . despite several emails and Zomato chat..the only reply I got is that your money never reached us ...
Oct 18, 2023 by Asha chowdary
I have ordered some food from zomato around *:** and the estimated time of delivery was ** minutes. i waited for the food , but it didn;t came. then i waited for some more time. then i contacted customer service. They told that it is delayed so...
Oct 16, 2023 by Shreyash Mahajan
I have placed an order on Zomato around *:** AM from a veg restaurant for two items. First of all the delivery was delayed by ** minutes and received two incorrect items. After reaching out to the customer support. They completely denied for re...
Oct 15, 2023 by Beryl
Zomato - Items are missing in my package Closed
I have ordered idiyappam with aatu kaal paaya from Yaa Mohaideen Briyani hotel. But I received veg kurma. ...
Oct 13, 2023 by Jeya Selvan Renius
Zomato - Two order placed while doing payment by asking OTP twice Open
I recently made a purchase on Zomato, and during the payment process, the system prompted me to enter an OTP. After submitting the OTP, the page unexpectedly refreshed and asked for another OTP. Believing there might have been an issue with the...
Oct 09, 2023 by Yohan Kumar
Zomato - Account deactivated blocked Open
iwill do online complaint against you Zomato because you not replying me iMessage more than ** times to you but you still no reply I already tell many times please re activate my account for online ordering it’s not my mistake if any mistake ...
Oct 08, 2023 by Mohit tech
Zomato - Zomato Order taking a humongous amount of time Closed
I have order from a KFC restaurant via Zomato at exactly *:** P.M, the restaurant being just *.*km away from my place it's been around an hour since I placed the order with the so called premium Zomato Gold which I have subscribed recently, but...
Oct 05, 2023 by Sanjesh
This is with reference to order ID: ********** Wrong dishes were delivered. Instead of chilli chicken, the chicken roll stuffing was given. Instead of fried rice, it was jeera rice. The quality of food was not at all good. The food is left a...
Oct 03, 2023 by Amit
Zomato - Food quality issue Open
Sir/Madam, I have made an order on Zomato vide order id:********** on **.**.****. I have ordered a Prawn fry and to my surprise, the order was delivered very early. After opening it, I found out that the dish was not prepared afres...
Sep 30, 2023 by Amit Varanasi
Zomato - Wrong item served Open
I have ordered food from kfc via zomato on ** /**/**** for inr *** they have put wrong item in it and after sharing the picture they provide a coupon for Inr ** that can't be clubbed with other coupons. My concern is that while following th...
Sep 29, 2023 by Rahul Chauhan
Zomato - Items Missing from order Closed
Ordered paneer keto paratha as well as add on item of keto halwa. Only keto paratha delivered and halwa missing. Package was sealed when delivered. Shared video and images but Zomato agent refused refund stating he is unable to contact restaura...
Sep 27, 2023 by Sudeep
Zomato - Food did not delivered Closed
My order number is #**********, and I placed it with Antique Kitchen, Dondaparithy, Vizag, on September **, ****, using the Zomato app. The issue began when I noticed that the delivery status of my order had been marked as "declined." Perple...
Sep 25, 2023 by Tirumalesh
Zomato - Food not baked properly Closed
The food that i had ordered yesterday on **rd sept'** in delhi from zomato was not baked properly and it was not in a position to eat. This can lead to stomach pain. ...
Sep 23, 2023 by Simranjeet Kaur
Zomato - Wrong item delivered Open
Ordered a veggie delighted momo fried in schezwan sauce from wow momo through Zomato , but to my dismay the ordered delivered was wrong . Even though I had proofs Zomato failed to resolve the issue . I feel cheated for not receiving an i...
Sep 22, 2023 by Shriram V v
Zomato - Insolent behaviour by zomato Open
Yesterday, **th sep, **, I ordered from zomato. But the way delivery boy delivered it was really disappointing and his behaviour added to the displeasure. His name is Sanjay. And when I complained to the zomato then they threatened me to accept...
Sep 17, 2023 by Tarang
Zomato - The app Cancelled food and they didn t refund Closed
I ordered food from a restaurant named Adyar Ananda Bhavan through a platform called Zomato, after ** minutes they cancelled food saying they tried calling me but didn't got connected and didn't provide a refund . The food was for my would be w...
Sep 10, 2023 by Sarath S Unnithan
Zomato - Wrong product Closed
I got a completely different product! N no free product along with that! This is utter nonsense! Zomato is not at all helping with the refund n all! Such a bullshit it is! No order I'd also given with my order!...
Sep 09, 2023 by Antara Dey
Zomato - Zomato staff behavior Closed
I have an issue in delayed to reach my order from zomato on dated **/**/**** @**.** PM. As i have chatted with the team and i got a call from an executive Shreya. She advised the order will delays by ** mins.. And also agreed that order will re...
Sep 09, 2023 by Ramjith Reghunath
Zomato - Refund not received Closed
my sister order * nos pizza order no.********** but order cancelled by zomato and money will not refunded yet....
Sep 08, 2023 by ravendra kumar tripathi
Zomato - I have told to cancel but they didnt do Closed
I ordered a cake at a different location unknowingly but unable to cancel it even after one second.Customer support executive rudely told that order could not be cancelled even though the location is wrong. what kind of service they are progidi...
Sep 03, 2023 by ANIKETH MOORTHY SATHISH KUMAR
Zomato - Package was not in proper condition Open
I have order juices from sundaram snacks and juices an orange juice instead of that i have received a sweet lime juice which is not even delivered in proper condition to consume it and it has spread in the polythene and packaging was not done i...
Sep 03, 2023 by Shahrukh khatri
Zomato - Very late delivery with no compensation Open
Worst customer support and service. Delivered a wrong order to me and when i called i called the customer care to replace the order with the correct one they said it is not possible and they said they will reorder and said to keep the wrong or...
Sep 03, 2023 by Venkata Sai Rohith Thammu
Zomato - Fraud Closed
I have ordered food from zomato, paid online, delivery guy marked my food to be delivered but i didn't receive food but my money got deducted. Now i have no evidence of order id, no number of the delivery partner. ...
Sep 01, 2023 by Sanchari roy
Zomato - Stale food delivered Closed
I placed through Zomato from Bakers Street. The paneer patties I received were of poor quality and had an unpleasant odor, indicating that they were stale. i emailed zomato for refund and instead of giving me a full refund, they give me a coupo...
Aug 31, 2023 by Amit Mathur
Zomato - Pathetic Order experience Closed
I have ordered some food through Zomato which was promised to be delivered with in * hour. Delivery executive was in traffic so he wasn't able to deliver the food within promised time. I asked the support executive to assign other delivery exec...
Aug 28, 2023 by Nisha Shaw
Zomato - Food not delivered and not refunding the amount of food Open
i have order a cake from my office to surprise my cousin's birthday by entering my cousin's home address manually so its zomato duty to deliver the cake to my cousin's address but zomato guys cancelled my order and ruin his birthday and not rea...
Aug 25, 2023 by Arzaan Khan
Zomato - Food not delivered Closed
The food not delivered, and it was cancelled. Mentioned that I was unresponsive to take the order the delivery partner have called me. But I didn't receive any call from the delivery partner. I was full order amount as penalty. I have already ...
Aug 24, 2023 by Venkat akana
Zomato - Dining discount not given Closed
Good evening sir/madam I am using zomato application for food order since many years and I am also zomato gold member. Till now no any problem arised in order, payment and dining discount But on ** August I pre booked my table at tomato ...
Aug 23, 2023 by Piyush Solanki
Zomato - Selling items more Price than restaurant price Closed
When I ordered food from Hari dosa shop the items were cost too much difference than Hotel price * ltr water bottle costs ** rs but zomato charging **rs which is ** rs extra for * ltr water bottle that to MRP they are billing gst for mrp rat...
Aug 22, 2023 by Lakshmipathi Veluru
Zomato - Food not delivered Closed
The order was not delivered to me nor the delivery partner came to my home for delivery and my order was cancelled on the ground of the order was declined. I have not cancelled my order and delivery partner has talked with me very badly....
Aug 20, 2023 by Jeetendra Sharma
Zomato - Item Not Delivered Refusal of Delivery Closed
Zomato offers various deals and combos that seem cost effective to the user. I ordered a combo from Burger King which had the primary item - burger I was interested in and bought it as a combo since other items were a part of the deal and I wou...
Aug 19, 2023 by Anant Kumar
I have ordered biriyani on zomato on **th Aug ****. The delivery executive was not able to find my place so I had to go down to get the food parcel myself. When he tried to take the parcel out him and I noticed that the parcel was teared and th...
Aug 15, 2023 by Kavibharathi
Zomato - Delivery cancelled after waiting for 40 mins Closed
Ordered dinner from Zomato... after waiting for ** mins, zomato cancelled my order stating that my order was collected by some other delivery guy and now they cant track and deliver it to me. Given that I have already waited till *:**pm, ag...
Aug 11, 2023 by Linson Thomas
Zomato - Cancellation message with Money deductionI ordered food Money deducted after an hour Closed
Hi Sandeep Kulkarni, Thank you for using Zomato. Since the restaurant had already started preparing your order, we will not be able to refund the amount for this order. ORDER ID: ********** ...
Aug 11, 2023 by Sandeep Kulkarni
Zomato - Incomplete food worst quality Closed
We ordered the food which is buy one get one offer. I received only one order and incomplete food was delivered. Food quality was also poor. When we complained through the app and asked for a refund, the chat was deleted. My issue has not bee...
Aug 10, 2023 by Shraddha Pawar
I have ordered a combo from Zomato which include fried rice+ chowmien+ chilli paneer but only recieved fried rice and when tried to contact the zomato. They said restaurant has confirmed that full order is given but I don't got it.. I am. Havin...
Aug 10, 2023 by Vipul Singh
Zomato - Refusing refund for delivering wrong product Closed
I have placed an order from zomato and wrong item was delivered. I have reached out to customer care for the same with image of the item but they said they can't do anything. Order ID - **********...
Aug 09, 2023 by DEEPAK YADAV
Zomato - Rotten food delived Resulting food poisoning Closed
My food got delivered and in the first bite, we had vomit feel..The food is staled and rotten smell. We asked Zomato to collect food and provide refund.They replied "Compensation for the same is not possible. If there would be any possibility s...
Aug 08, 2023 by Somasekhar Ayodhya
Zomato - Somthing unwanted bone or plastic material is mixed in food Closed
We ordered food first packing was spilled food was not in good condition we go for suppport but thé provided with *** rupees refund but they didn’t solve the problem of bone in food...
Aug 06, 2023 by Mayank chaudhary
Zomato - Zomato did not deliver my order and now refusing to do a refund Closed
Zomato did not deliver my order and now refusing to do a refund ...
Aug 06, 2023 by Archana BR
Zomato - Refund my money asap Open
Details: ORDER ID: ********** Paid : Using Card DATE: August **, **** at **:** PM DELIVER TO: xxxxxxxx, xxxx Floor, Sector-* RK Puram , Delhi, Pink Apartment, Sector **, Dwarka Story: I ordered Dahi Bhalle from the shop "Shahi Dahi Bha...
Aug 05, 2023 by Virender Sundriyal
Zomato - Damage Pizza Delivered Closed
I ordered a pizza today which was delivered to me in a damage state with all the topping and veggies crushed my something or it was not properly handled. When i received the pizza the box was full broken for sides and the pizza was not in a edi...
Aug 03, 2023 by Mohit
Zomato - Missing order and cheap quality food Closed
Food was very bad Mouth taste was bad Item my one item was missing(panir butter masala) as promised Quantity of food was also very less I haven't eaten till date and calling restaurant phone switched off Trying too contact I am sharing 'Order...
Jul 28, 2023 by Sourabh Kumar
Zomato - Ad services started by Zomato without my consent and amount deducted Open
Our restaurant name is Chaoji Khaoji in Udaipur. Fom Nov till May no amount was received to us on our sales and they said amount was deducted due to click up ad services. We have never given our consent for such service. Also if any services we...
Jul 27, 2023 by Aditya Mehta
Zomato - I didnt canclled order from zomato and they are not giving money back Closed
I ordered from Zomato, but the order is automatically cancelled and now there are not giving my money back....
Jul 27, 2023 by Anil goswami
Item missing doing fraud by restaurant after knowing that by zomato no action taken . I'm hungry and loss my money due to fraudness of resturant and zomato...
Jul 25, 2023 by Soham dewanji
Zomato - Not taking responsibility for the food delivered Closed
The food provider didn't provide the food promised.and amount was also not refunded.i asked for replacement. But didn't help me out. ...
Jul 25, 2023 by Jatin khanuja
Zomato - Package not delivered Closed
i have ordered from pizza hut amritsar on ** july **** at **:** am . but i didnt get my order i put the right address with right house number and i already pay the amount of *** through online payment mode. but in morning i tried to call the de...
Jul 24, 2023 by prabhleen kaur
Zomato - Paid 2 times for same order Closed
Hi I placed order for my order of chicken mom from Royal momo through zomato.During my upi payment through phone pe I applied my upi pin but order didn't get confirmed or any such message from zomato then again I paid for the same order but ...
Jul 22, 2023 by Souradip
Zomato - Refund not goven Closed
I never got the refund for failed order even after * month. Only way to contact is through mail and they keep sending irrelevant response...
Jul 20, 2023 by Vignesh N
Zomato - Food not delivered Closed
I have not received my food. Payment of ***.**rs. Please eefund my money. Delivery partner is not answering. Ovenstory is telling it has been cancelled. Zomato has the money. Why is zomato showing it as delivered? Refund my money. Patheti...
Jul 20, 2023 by Shadma Ali
Zomato - Refund on failure payment Open
On ** june**** I have ordered from Shiva Chinese with order id ********** once it was failed due to failure payment but amount was cut again I ordered.but zomato is not giving amount for failed payment ...
Jul 18, 2023 by Alpa
Zomato - Wrong items delivered and no refund Closed
I had ordered for food worth *** Rs and Zomato delivered some other food which is worth *** Rs. So I selected missing item and they refunded ***.* Rs, but look at the amount I paid and minus it still full amount not refunded. The food taste was...
Jul 17, 2023 by Raj Shivaram
Zomato - Item not delivered but showing it is already delivered Closed
item not delivered, but showing it is already delivered. not received my phone...
Jul 16, 2023 by S Ghosh
Zomato - Incorrect order received Closed
I had ordered classic zinger burger and popcorn but I received different order. Tried contacting customer care but they respond with scripted messages and do not answer the questions I ask. Attached are the pics. ...
Jul 16, 2023 by Megana
Placed an order in zomato app, the delivery time shown is ** minutes from the time of placing the order. After the delivery time it's shown again an delay of ** minutes , Hence requested the customer care to cancel the order and refund full amo...
Jul 15, 2023 by Sarath
Zomato - Abused by delivery guy and asked to receive the order Open
I was abused by the delivery partner and threaten. when i asked him to go few meters as he was away from home. He started shouting and i told the company that i wont take the order as it was * A.M. I have ordered since two years from zomato and...
Jul 15, 2023 by Rishabh Shrivastava
Zomato - I received an product with ants on it Closed
At first I got call from zomato delivery person said i'm at your location so I said please wait I am coming then I got a notification of your order has been delivered. After *-*min. We arrive and start searching for him when we don't found we t...
Jul 13, 2023 by Jatin
Zomato - Pizza packing was flatten and pizza got bad Closed
All the package was flatten and pizza got bad in that . And all the topping were bad...
Jul 12, 2023 by Angel singh
Zomato - Food not delivered and refund not given Closed
I ordered pizza from dominos through Zomato on *th of July **** at *:** pm. I asked Zomato to cancel the order and refund the amount as the order was not delivered till * pm also. Later on the status was showing as delivered even when it was no...
Jul 11, 2023 by Nidhi Aggarwal
Zomato - Items Missing Lesser than Ordered Paid For Open
Ordered Food with Advance Payment, from an Eatery Named "Basanti Da Dhaba" in Noida. Upon delivery & opening the package found One Item (Steamed Rice Missing) and Other Items were less in quantity (No. of Rotis & Half Portion of Main Course whi...
Jul 10, 2023 by Kunwar Vijyant Singh
I am a regular and frequent user of Zomato. I have also been using Zomato gold from past few months. Today (*th July ****) at *pm I ordered * pastries and * biscuit pack from Zomato under Order number **********. The order was delivered to me b...
Jul 08, 2023 by Kanika Bhatia
Zomato - Service and refund is not given Closed
This app has not given me service and had cancelled the order from their side and above it they are playing around and not refunding back my money, Everyday they say the same thing and are not refunding my money, this is causing me stress and h...
Jul 07, 2023 by Syed Abuturab Mehdi
Zomato - Zomato gold not being refunded or reduced price Closed
I bought this Zomato delight dineout option with ** percent discount on a restaurant and I've used Zomato and swiggy dineout multiple times but it never asked me to buy another subscription with the already made purchase for the discount booke...
Jul 05, 2023 by Ganapati Thota
Zomato - Poor and very low quantity food Open
I had ordered half fried chicken yesterday and first of all i got the order in **min. When it came i saw the quantity it was max to max * small pieces and after eating it i came to know that it was bad and was not able to eat.and when i have r...
Jul 04, 2023 by Pravesh Verma
Zomato - On time delivery guarantee not honored Closed
I am a Zomato Gold Customer. Zomato has guaranteed on time delivery coupon of ***. I had placed an order for delivery which was guaranteed to be delivered in ** minutes by **:**. Zomato canceled the order at **:** and refused to honor on time d...
Jul 03, 2023 by Divya Menon
I received a cold pizza in which everything including the base was cold and not cooked. Order ID: **********...
Jul 02, 2023 by Adhil James Shaji
Zomato - Items missing Closed
Order items are missing and even confirmed with delivery partner. Zomato is not ready to discuss on the missing items and chats are disconnecting by every support executive....
Jun 28, 2023 by Sandip Chikane
Zomato - Food taste quality Closed
I was ordered Noodles form zomato. And i got hairs in noodles and also food is totally contaminated. I want my refund ...
Jun 27, 2023 by Yash Kumar
Zomato - Poor quality and raw food Open
Respected Sir, Most humbly I want to say that I ordered food from zomato. Zomato fools me with worst quality of food with no instructions followed. Early, I ordered food which was cancelled by restaurant and no penalty should fined on zomato ...
Jun 24, 2023 by SHOBHIT SRIVASTAVA
Zomato - Package delivered without seal Closed
The food packets i got delivered wasn't sealed, this is huge problem to security of the states, delivery partner can mix anything or eat a part of it....
Jun 17, 2023 by Neeraj Jangid
Zomato - Missing items in order Open
There was few items missing in the order. Then I contacted the delivery person to know if he has missed to hand over something from the order. But he had nothing. Then I tried to reach the restaurant. Their number was wrong. Finally I tried Zom...
Jun 14, 2023 by Ramkumar S
Zomato - Insufficient food quantity More like a scam Open
I ordered * pizzas from EATaliano - the gourmet pizza from Zomato on **th June. *:** p.m. I ordered * ** inch pizza, * * inch pizza and * *** ml coke. Firstly I ordered a normal crust ** inch pizza and a thin crust * inch pizza but it turns out...
Jun 12, 2023 by Mayukh Gupta
Zomato - Order not delivered money has been taken to me Open
Order id -********** Payment made but order not delivered ...
Jun 11, 2023 by Priya
Zomato - Food quality vey bad and refund denied by zomato Closed
I had ordered * juices (Avocado Choco Smooth Shake, Butter Fruit Milkshake and Watermelon Juice) from Green G Juice Bar. The juices received were very bad in taste, the avocado used was very raw and had a bitter taste and I had to throw off bo...
Jun 09, 2023 by Mansee
Zomato - Order delayed more than 2 hours Closed
I placed an order at around *.** AM and till *.**AM I have not received order and I could see that the delivery person was not near by restaurant and was not getting any update regarding the delay from delivery person either from Zomato until I...
Jun 09, 2023 by Kaavya R
Zomato - Didn t Get Refund Closed
Hey , i was ordering food from zomato and the payment failed twice, i didn't get any refund and zomato keeps saying the payment didn't reach zomato , i tried calling the bank and they cant do anything about this because the money had been credi...
Jun 06, 2023 by Aman
Zomato - Item missing Closed
I ordered * quarters of chiken biryani and * chiken shwarma roll on zomato to a restaurant named Zaika chiken corner, Rohini, New Delhi. I got a call from the restaurant that they don't have chiken roll instead they will give me biryani for ...
May 31, 2023 by Naveen Vardhan
As i joined the Zomato by paying ****/- on boarding fee . again Zomato had deducted onboarding or else not clearly mentioned as support fee with out any proper information to me...they directly deducted in the form of installments...this is tot...
May 29, 2023 by Maniteja
Zomato - 100 cancellation charges deducted Rs 839 Open
Ordered for someone special, But despite my request to wait for ** Mins. the order was cancelled without my consent and I was charged with ***% cancellation charges with no refund, when I chat with customer care and enquired about my order, th...
May 29, 2023 by Subodh Sharma
Zomato - Misbehave from Delivery agent Arpit Mishra Open
Hi Team, I was ordered two Pizzas today May **, **** from Fingers Magic Funfoods and Order ID **********. I was received the order very late and due to this it was completely cold and due to this I was cancel this order and I received my re...
May 28, 2023 by Ankit Singh Chauhan
Zomato - Refund not done Poor Customer care response Closed
Dear Sir/Madam **-Apr-**: Self ordered on Zomato. Payment my Bank (ICICI) through NetBanking. Order was cancelled immediately for some reasons. **-Apr-**: Self received SMS from Zomato that money will be refunded by **-May-** **-May-*...
May 27, 2023 by Varalakshmi . V
Zomato - Company is not response my phone Closed
I am zomato delivery boy but company is not respond my call ...
May 27, 2023 by M Veeresha
Zomato - Spillage Closed
I had order McD, which contained two small cold drinks. I received a call from delivery partner on reaching the society gate that the entire order has spilled and that he had called Zomato to cancel the order. This request was declined and deli...
May 27, 2023 by Abhimanyu
Zomato - Membership amount got debited but didn t activate the membership Closed
On **th may **** they debited my amt for membership..but it still hasn't been activated...i have been sending mails, chatting with customer support but no body is ready to resolve this...
May 24, 2023 by Shashank Salian
Zomato - Money got debited but no refund Closed
I had done payment twice of the same amount ***+***=**** and no order was placed Now they are telling me i should wait for * days without any confirmation that I might get the refund....
May 23, 2023 by Aryan Dandagi
Zomato - Item not delivered but money charged and said as delivered late mid night Closed
I had ordered food on ** may *:** evening after the rain had stopped where they accepted my order but didn’t deliver me the order and didn’t even refund the amount over that they updated in app that it go deliver at late mid night **:**...
May 22, 2023 by Yeshwant v nikkam
My husband ordered Id ********** paytm payment option but i didn't know that he paid already and afterall the delivery boy shubam kishore kashyab reached to my location; i asked him that how much price for food.and he told me sir it is rs. ***....
May 22, 2023 by Maheen Raza
Zomato - Not a 100 Coupon Order gets delayed Closed
Zomato Promised to give a coupon ***% of order , but zomato provided only ***Rupees, my order value is ***rs .zomato gives only ***rupees of coupon . ...
May 21, 2023 by Vignesh
Zomato - Food packaging and spillage issues Open
There is a fly in my food I order from zomato how can they do this in this pandemic time where cleanliness is very important for all to prevent several diseases ...
May 20, 2023 by Ayushmaan
Zomato - Fraud by gigs Closed
Am a zomato delivery partner, and I continued working with zomato again on ** may, I booked gigs for night, and at the very first order which I delivered, zomato terminated my id, I put ** rupees fine next day to not complete gigs( slots booked...
May 18, 2023 by Aashish kumar
Zomato - Food not delivered money not refunded Open
Sir/Madam, I ordered lunch @*** that time being Sunday and since its VEG meals the approx. delivery time was ** mins as displayed in app. I was waiting for * hr till then my order was not even picked up and in the app its showing the same sta...
May 17, 2023 by Rajinikanth
Zomato - Zomato Gold Disappeared Suddenly Closed
I was using zomato gold and suddenly it was inactive and disappeared. Can u help me on the same...
May 15, 2023 by Avinash Mourya
Zomato - Scam of simpl payment Open
I hope this email finds you well. I am writing to bring to your attention a concerning incident regarding an unauthorized transaction that took place on my Simpl account, resulting in an order placed on Zomato. I kindly request your immediate a...
May 15, 2023 by Utsav Khandelwal
I use Zomato credits to do transactions on Zomato app. You get a discount on purchasing a gift card and you get Zomato credits on RBL zomato edition credit card as well which are directly transferred to your Zomato wallet. Due to a technical b...
May 14, 2023 by Rahul Kumar
Zomato - Received Stale Food Closed
Hi I'm Abhishek Sharma, I ordered * boxes of chicken briyani from Zomato app on **th May ****. The food I received were totally spoiled and stale, some bad smell were coming out of them . On calling the restaurant , consoled me that they'll ...
May 13, 2023 by Abhishek Kumar Sharma
Zomato - Delivery of food not received Open
I have ordered food from Zomato on **.*.**. I paid the charges through Gpay online. The delivery boy did not deliver the food at my home address. He denied coming to the place for delivery and misbehaved on the phone call. He asked me to cancel...
May 13, 2023 by Pubinder Kaur Gaidu
Zomato - The food was not delivered and was not even answering my text messages Closed
I ordered a food order from zomato at around **.** AM on May **, ****. I tried contacting the zomato support executive there was no response just ignorance...
May 10, 2023 by Vishal vasdev
Zomato - Wrong items got delivered and no resolution for the issue Open
I got wrong items as whole from the zomato order, though I tried to contact the support soon, I couldnt reach them due to poor customer support from zomato. I have even sent mail to the order@zomato.com as they requested with both video and ima...
May 09, 2023 by Rohit
Zomato - Refund given half Open
the amount should be *** but the executive customer gave ** ruppess when I have calculated ** ruppess was missing need urgent attention ...
May 07, 2023 by Sharmistha poddar
Zomato - Wrong information Closed
Zomato said delivery within ** minutes. After that they said more ** minutes and after that more ** until it took * hrs late. They just said sorry for the delay. They are providing the time without proper information about the hotels. The hote...
May 06, 2023 by Shankar
Zomato - Items missing in my order Closed
I ordered * Oreo and * butterscotch but they sent me only one Oreo and * butterscotch and they are saying mistakenly given I already talked with their support executive but they didn't provide resolution...
May 05, 2023 by Rekula varun kumar
Zomato - The food deleviered is wrong Open
I ordered dinner from zomato from the restyled veggies giving instructions to make it without onion and garlic! But they didn’t acknowledge the instructions and sent me the food! On reaching out to the support they are not ready to talk or co...
May 02, 2023 by Chahak Jain
Zomato - Regarding payout of zomato Open
With due respect i animesh bagchi ex employee of zomato live in lucknow wants to raise a complain against zomato staff shafaq team leader nitesh team leader without any fault from my side team.leader have terminated my zomato delivery boy id FE...
May 02, 2023 by Animesh bagchi
Zomato - Rude delivery agent Closed
II have ordered breakfast through zomato today morning and the delivery agent was very rude.He called me standing just few meters away from my house saying he couldn't find my house.I explained to him but he was very rude.He came to gate and st...
May 01, 2023 by Anupa Suresh
Zomato - We paid amount of food we ordered by gpay but the app show incomplete amount Closed
We paid money but still app shows incomplete payment...
Apr 28, 2023 by Shivani
Zomato - Missing item Closed
There was an item missing from the order and the support executive refused to issue the full refund....
Apr 28, 2023 by Kartik Chauhan
Zomato - Zomato Fraud company Closed
Such a worst service Zomato (Order Number: **********). I haven't received this order yet, still marked as delivered....
Apr 21, 2023 by Amme Sridhar
Zomato - Incorrect order recieved by zomato Closed
On ** th april **** i just order chocolate truffle cake but it was delivered diffrent design of cake . now i want to refund my money ...
Apr 21, 2023 by Divyesh mevada
Zomato - Amount deducted from the paytm wallet but the order was not placed Open
Today's morning I ordered groceries from the zomato and the amount was deducted from my paytm wallet of rupees *** but the ordered was not placed and also i received a message from blinkit that (Paid Rs. *** to blinkit with Paytm Ref:***) and z...
Apr 18, 2023 by Gaurav Ray
Zomato - Food not delivered Closed
I ordered food at **.**pm But food is not delivered till *.**pm(now) They are showing the food is still preparing I contacted the restaurant they told that the food is already prepared but the delivery partner didn't came. The delivery p...
Apr 18, 2023 by Arjun A R
Zomato - Order was NOT delivered Closed
I placed an order in zomato (Mojo pizza) on *th April. My order wasn’t delivered and when i called the restaurant they said my order id was wrong. They didn’t deliver my parcel and when i complained to zomato, since the past * days they hav...
Apr 16, 2023 by Ramya Saxena
Zomato - Bad quality food delivered Closed
I have purchased Alfredo Pasta from Pizza and grills(nacharam, Hyderabad) on Zomato. On the app the the restaurant is rated * stars. The food was way low than * star, This is not the first time this happened, earlier this month I have ordered ...
Apr 14, 2023 by Chanakya
Zomato - Amount not refunded Closed
My refund on Zomato groceries exceeded * months. I have followed up with support team for four times till now no refund...
Apr 13, 2023 by Rajesh Pabbati
Zomato - Cancellation charge Closed
Worst experience. I ordered chicken biryani. And when I was waiting the ordered show chicken ** bone. I chat with customer support auto response. Then got a call asking I want to cancel my order. They say I ordered the item by mistake. I told t...
Apr 12, 2023 by Thameem
Zomato - Refund not received Open
I had ordered from Zomato on **th March **** for Rs.***.** and on **th March **** for Rs.***.**. The restaurants had rejected the order and zomato has been saying that the refind will be processed for the last one month but i dont see any resol...
Apr 12, 2023 by Raiyed Ahmed
Zomato - Delivery Boy cheated by taking two payments Closed
My friend ordered food from zomato on ** April and pays ***.* for it. And after some time delivery boy named pawan kumar meena upi id **********@ybl came and I go for take food and he tells that payment is not done so I pays *** rupees. I think...
Apr 12, 2023 by Rahul goyal
Zomato - Refund Coupan Worhtly 141 rupees not creditied into my zomato account Closed
i am placed a order for * pizza with order id is **********.but your restaurant not followed my instructions and not provided sufficient quantity of sauces and chilli as per pizza quantity regarding this i am reached at your customers support a...
Apr 12, 2023 by ashish
Zomato - Fraud Open
I am from bangalore, i ordered food on *rd april night, for that zomato showed , if u biy gold membership of ***/- u get ***/- zomato credits after delivery, so purchased zomato gold Order No: ********** But today its**th April, still i haven...
Apr 11, 2023 by Nithesh N
Zomato - Items missing in Zomato order Closed
Dear sir/madam, * items were missing in order we called hotel but no proper response. We called delivery parter he said that he delivered what hotel packed but hostel person said that they have given all items. We have not received * Spl quick ...
Apr 09, 2023 by Nenavath Naresh
Zomato - Cancel order with fake reason Open
I have order some sweets to my friend and mr. Farahan is assigned to deliver the food . He called her but due to some circumstances she missed the call after that she and me tried alot to call him even i tried to contact him by chat but he didn...
Apr 09, 2023 by Ankur Som
Zomato - Order Not Delivered by Delivery Person Open
I had placed a prepaid order with Zomato (Order id - **********) on *st April ****. Which the delivery person (Sidhant Sharma, +************, having a vehicle numbered - PB**V****) marked as delivered, without actually delivering it, i tried co...
Apr 07, 2023 by Arnav Aggarwal
Zomato - Spoiled food delivered by zomato Closed
I ordered aalu patty from a bakery on zomato I received spoiled aalu patty in which stuffing was stinking badly and when I raise an issue on zomato because I want my money back but zomato said write a review for bakery that’s it…I did not r...
Apr 06, 2023 by Harsh nagar
Zomato - Burnt food and wrong food Closed
I have orderes food from zomato restaurant (da pizza yum). They had send me burnt and wrong food. I have got fraud. Requesting you to have a look. Also lots of people got scamed....
Apr 06, 2023 by Shubh sahu
Zomato - Order Not delivered Open
Order Not received but delivery executive updated as delivered and said he placed the order at the door steps due to I'm not contactable. But when I checked at my door steps I didn't seen any order. I called to delivery partener multiple times ...
Apr 04, 2023 by M Sravan Kumar
Zomato - Order missing items Closed
On *st April **** my order from Zomato was missing an item and I took it to customer support immediately and they asked me to try to reach out to them after awhile and when I tried to reach out to them after awhile the automated message said, i...
Apr 03, 2023 by Prathibha
Zomato - False promises Closed
They have feature on time guarantee delivery and state if not delivered ***% of the value will be refunded but instead they give only Rs. ***. ...
Mar 30, 2023 by Ruchi
Zomato - Charging for services but not providing services Open
I have ordered food from Zomato and the delivery partner not providing the delivery at my door step all though Zomato has charged delivery fees from me but not providing delivery at my door step they want me to step down into the delivery even ...
Mar 27, 2023 by Shubham Parmar
Zomato - Order cancelled without information and no refund Closed
This is regarding the order number **********,instead of helping me out ,they have cancelled the order and not assisting at the same time.when i tried to reach the agent basrah - replying with same pre written lines and not transferring the cha...
Mar 27, 2023 by Jyoti Rathour
Zomato - Items missing Closed
I ordered * items but received only *, i raised a Mail to them,but they simply told sorry for inconvenience unable to compensate It's happening * time's to me,but i didn't get my refund Please take serious action on this ...
Mar 26, 2023 by P TEJE SWAR REDDY
Zomato - No difference between Regular Gold membership Closed
Recently i purchased a zomato gold membership and i ordered few orders after that where that's not making any difference and later today I observed there is no difference between Regular & Gold membership they are charging the same for both whe...
Mar 25, 2023 by Yashwanth
Zomato - My is not open is new I d Open
Plzz I request for you starting my I'd ...
Mar 25, 2023 by Deepak Kumar
Zomato - Cancelled order after 4550 minutes of accepting it Closed
I have placed an order on Zomato at **.** pm (**rd March) for Cake for my brother birthday. They accepted the order and delivery time is around ** minutes. But after **-** minutes they cancelled the order and ruined the b'day surprise. Please t...
Mar 24, 2023 by Himanshu Kapoor
Zomato - Delivery boy Ate prepaid order Closed
Delivery boy didnt delivered my order he marked it delivered.i have cctv footage no one came. I have proof ...
Mar 23, 2023 by Ankit dawar
Zomato - Zomato Closed
My order has been not dalivery plz refund my money full amount requested my order no ********** my order has been not dalivery plz refund my money full amount requested zomato team ...
Mar 22, 2023 by Dhanesh Doshi
Zomato - Refund for Wrong orders Closed
Hi I had placed an order from Zomato on **st March **** from Chettys Corner I received pasta instead of Twistato I complained immediately also share video but no help...
Mar 22, 2023 by Ritu Singh
Zomato - I have not received right oder Closed
I have received in complete oder its complete different from what I have odered...
Mar 21, 2023 by Bhavani Datrika
Zomato - Money deducted but payment order failed Closed
I was order in zomato by upi id and the payment was deducted from my bank account but zomato shows that payment was failed . I was talk to zomato helpline but it was awful experience. ...
Mar 21, 2023 by Binita Biswas
Zomato - Gigs Book Nahi Ho Rahi Closed
Gigs Book Nahi Ho Rahi hai Zomato I'd FE******* Mobile Number **********...
Mar 20, 2023 by Sadab Alam
Zomato - Wrong process of ordering food Open
I have orderd one non veg wrap under buy * get * offer but they added only * item in cart , i was in impression that they will add free item, but when i asked support , they told me that you should add another item then this offer will apply. I...
Mar 19, 2023 by Ganesh Shirke
Zomato - 1 packege is not delivered and one is only delivered Closed
I had ordered momos on zomato there was two types of momos one type is delivered and second one is not delivered. Restaurant owner had said that I have given all the packages to rider and rider is saying that I had only received on package ...
Mar 17, 2023 by Tarun
Zomato - Food quality related Closed
Sir, I had ordered masala cheese patties from zomato few days back, but the vegetables in the center were absolutely smelling and were very old ,I had to throw it ,my money just got wasted ...
Mar 17, 2023 by Vishvendra singh
Zomato - Package not delivered Closed
I ordered few items from OM Sweet through zomato ...after approx ** min I recieved a message that your order has been delivered ..but neither I recieved any call from delivery partner nor I recieved my order..the after that I called to delivery...
Mar 16, 2023 by Manish Sharma
Zomato - Packaging issue from last many days Closed
My last three order from Zomato was a pathetic experience the food was spilled ...
Mar 15, 2023 by Divya Gaur
Zomato - Refund not reached Closed
I payed *** to the Zomato but payment got failed and i received the message refund is intiatied but today is *th day my refund not reached i reached to zomato but they said they have initiated refund contact bank to ask when Will it reflects af...
Mar 15, 2023 by Chirag
Zomato - Wrong food delivered Closed
I ordered one veg and veg pizza and one double cheese Margherita but the pizza I received are simple margherita....
Mar 15, 2023 by Rinku Yadav
Zomato - Not getting the product what I ordered Closed
I order a kadhai paneer pizza and a burger today near about **:**am - **:** am at first they take too many time for making a pizza near about * hour after that when the delivery boy gave me the pizza and burger he laughed and said to me that r...
Mar 15, 2023 by Tanveer khan
Zomato - Spoiled food delivered Closed
order no :********** complaint ticket id ******** Hotel lazeej delived me spoiled food very bad smell was coming from food even animal cant eat that food.l taste eat little bit after half an hour my stomach started hurting really bad. hotel is...
Mar 14, 2023 by sonali h
Zomato - Missing food items Closed
I have order * rumali roti and full malai chaap But they provided me * rumali roti and chaap is not their only they give me two small pieces in chaap , after that I call in the restaurant they didn't pick the call, after that I call Zomato cust...
Mar 14, 2023 by Shantanu sharma
Zomato - No proper package spillage Closed
I've order food from babbu rest restaurants nd paid extra ** rs for packing still food receive in polythene bag which is thin and broken I want refund bit no one is responding ...
Mar 14, 2023 by Parikshit kharapkar
Zomato - Paid twice Closed
I paid zomato delivery person through phonepe but it went on processing after money got debited from my account. He said he didn’t receive it so I paid online via zomato app. Today i checked the phonepe app and it showed process is successful...
Mar 14, 2023 by Sumaiya Mulani
Zomato - Coupon not received Closed
**th march food receives late but zomato says coupon of *** will be received however I have not received any coupon Sent an email very poor answer and disappointed reply ...
Mar 14, 2023 by Jose
Zomato - Wrongly deduct payment Closed
I have purchased gold service for zomato i done payment and at last zomato says error my money was debited and not get gold membership i lost *** rs of mwmbwrship plus delivery charge of my currwnt order Mrugnesh pancholi ********** mrugne...
Mar 12, 2023 by Mrugnesh Pancholi
Zomato - Package not delivered Closed
I had ordered from la pino's sector **, gurgaon but it hadn't been delivered and app displayed delivered...
Mar 11, 2023 by Ankit Rathee
Zomato - Food not delivered within the timeline adn customer care executive not prompt response Closed
Am a gold customer in Zomato with a * months subscription of *** rs, as per the policy gold customer shud get the food within the timeline or else the entire order wil be dleivered with * bill, today **the march I ordered a food bill of approx ...
Mar 10, 2023 by Prathap M
Zomato - Zomato Not Processing refund for incomplete payment Closed
I was trying to make a grocery order on zomato's app on **th Feb. After making the payment online. The order did not go through but the amount was deducted from my source which was Paytm. The second time, I used a credit card and again the same...
Mar 10, 2023 by Shantnu Jain
On **th Feb, My mother had ordered a Golden delight Pizza from Chicago pizza , she was served a Paneer Pizza, My mother instantly complained about the same to Zomato, Zomato on checking the images promised a full refund of *** as compensation f...
Mar 10, 2023 by Soumyajeet Das
Zomato - Didn t get the refund Closed
Hello, I ordered from the kfc on Zomato app, my money got debited but payment failed at gateway and order could not placed. I was emailing them from past few days but they are not responding to my emails or initiating the refund. ...
Mar 10, 2023 by riya sehrawat
Zomato - Pakage not delivered Closed
Mera order deliverrd nhi hua...
Mar 08, 2023 by Ajay Kumar Yadav
Maine zomato apps se aaj * march **** ko * pm ko * dominos pizza order kiye the uska payment ****.** rupees maine paid kiye the to mare accounts me se paise debit huwe hai lekin phir bhi apps me payment faild dikha raha hai to plz muje mere ...
Mar 06, 2023 by Ganesh shantaram korade
Zomato - Calls coming from zomato thrice a day for no reason Spam calls everyday and night Closed
Uninstalled app still spam calls coming on. Causing sleep issues....
Mar 03, 2023 by Ayushi Gupta
Zomato - Did not receive my order Closed
I didn't receive my order on */**/** from Box * Meals. The delivery boy told me that his bike is damaged so he won't be able to deliver the order that night. So, he requested me that he would deliver the order next day but he isn't answering my...
Mar 03, 2023 by Amisha Raj
I ordered butterscotch and veg biryani which is mixed inside the polythine when i received. Nothing can i eat...
Mar 01, 2023 by Kalpana singh
Zomato - Wrong deduction Closed
I ordered food from zomato but they debit amount but order not placed...
Feb 27, 2023 by Jatin jass
Zomato - Food Quality Very Bad Closed
Paneer gravy was very smelly and its taste was also very bad. It was filled with oil and i have not even eated it after one bite. Missi roti was prepared on tawa and it was also half burnt. Please give me a proper solution...
Feb 25, 2023 by Priyansh kauhsik
Zomato - For missing item Closed
Sir I have received the missing item order from zomato please help me ...
Feb 23, 2023 by Priyanshu
Zomato - Package not delivered Closed
Zomato team really needs to work on the customer service. I have ordered and waited for more than one hour and I was trying to connect the support executive and delivery partner, none of them are picking up the call and i have paid but my orde...
Feb 23, 2023 by Nandhinee Thillairaj
Zomato - Refund not received Closed
I have order special non veg fried rice on ** Feb **** at **.** pm from New Indian and Chinese corner sec ** gurgaon.my order number is **********. My amount of *** rs was deducted from my account but they are showing payment failed and msg ca...
Feb 22, 2023 by Sulena jha
Zomato - Automatically Enabling Offers Closed
Zomato customer support team is automatically enabling offers for my restaurant without my consent. This is happening for the *rd time. It is usually late by the time the management team notices this as they don't send any email confirmation...
Feb 22, 2023 by Nagarjun Pola
Zomato - Order not delivered Closed
I ordered from zomato * aaloo naan and paneer. In app it shows the order was delivered but it was not received when i call the owner of the vaishno dhaba resturant he also told us that order was delivered. It was the fault of the zomato middle...
Feb 21, 2023 by sunil
Zomato - Refund not received Closed
My money was deducted but payment was not completed and they didn't give any refund ...
Feb 20, 2023 by Gaurav Das
Zomato - Food was spoiled and off in taste and smell Open
The food supplied by green City mandavi Vadodara is spoiled, off in taste, and smell. Zomato stated they are not responsible. Agreed but there is no contact details of restuarant even where i can put this. This may cause public health issue. Th...
Feb 19, 2023 by Divya
Zomato - Food not delivered Closed
The Zomato app was used to order la pino pizza from number ********** and it took * hours poat which Zomato delivery guy calls and says i cant deliver order as i am far... Guests were waiting with lot of patience and we were embarassed.e. we ha...
Feb 19, 2023 by Mandara kr
Zomato - Account not yet verified Closed
I have registered as a delivery partner, but still my id is not yet verified, but I paid around Rs. **** to zomato. I have raised a ticket but still no response. ...
Feb 17, 2023 by Koushik Ningaraju
Zomato - Food smells very bad Open
I have ordered food from Zomato.. i ordered gajar halwa.. but when I open it it smells very bad... I want to complain against Zomato for providing such bad food... ...
Feb 17, 2023 by Bhagesh kaloria
Not good restaurants worst dish ever I had not good my money gone the quality was very low ever ...
Feb 17, 2023 by Loreal
Zomato - Money deducted but showing payment failed in app Closed
My order I'd is **********. I ordered from Zomato and paid via phonePe. Money from my account was deducted but the app is showing payment failed. Kindly look into the matter....
Feb 17, 2023 by Rajesh
Zomato - 2 item missing Closed
order ID - ********** मैंने zomato से ऑर्डर किए थे जिसमे pizza burger and could coffee include थे पर जब डिलीवरी हुई तो उसमे मुझे बस बर्...
Feb 17, 2023 by Vikash saini
Zomato - Order not placed but amount got deducted Closed
Sir, I placed an order for pizza on *th February ****. Due to some issues the payment remained pending and the time for placing order lapsed. Due to this the order got cancelled. However, after few minutes the amount got deducted from my accoun...
Feb 16, 2023 by Shreya Rathore
Zomato - All items are not delivered and Rude behaviour of delivery boy Closed
I have ordered food from Zomato in Mathura from a restaurant BhukkadJi(Township). I have ordered food items along with Butterscotch shake, but the shake was missing. I called the restaurant as well as delivery boy. The restaurant told me th...
Feb 15, 2023 by Prashant Chhonkar
Zomato - Order not delivered Open
I placed an order from zomato, which later got cancelled by delivery partner without informing me ...
Feb 15, 2023 by PATEL PRIYANSHI
Zomato - Refund issue Closed
Didn't received the refund till now today's is *th day...
Feb 12, 2023 by NIKITA KUMARI
Zomato - Refund not initiated by Zomato Closed
The deliver boy himself cancelled the order..the virtual assistant said consider it an odd situation..it wont happen next time.. I have been charged for the order.. The order was not delivered to me..neither returned back to the restuarant..s...
Feb 09, 2023 by Mohit Singh
Zomato - Zomato pocket Withdrawal Closed
TL also doesn't do anything, they are scamming. MY_Case also pending **/**/**** But no answer from zomoto side My case is Means **** rupees was withdrawn from your zomoto pocket or it was successfully sow per amount not received in my bank ...
Feb 08, 2023 by Himanshu
Zomato - Incomplete Food Order Closed
order Pizza under order no ********** on **st Jan **** for my team because we were working late. But totally dissatisfied with delivery service food quality and Restaurant Behaviour. The food was delayed with more than ** minutes late. Even Piz...
Feb 06, 2023 by Nooman Sayeed
Zomato - Charged twice for same order Closed
Was charged twice for the same order i.e order ID ********** from Zomato. Payment went through the first time then when i logged in to Zomato another option for payment option popped up , thought maybe previous order dint go through so made the...
Feb 05, 2023 by Keyileurangbe thou
Zomato - How i got scammed by zomato Closed
So I order from zomato and, guess what happened what they delivered *roti on the *st order and gajar ka halwa on the second when I ordered thali contacted zomato they said to send them email but no solution was provided, than I contacted them ...
Feb 05, 2023 by Gouri rastogi
Zomato - Cheated by Zomato Open
Hi, regarding my zomato order (zomato order id ********** dated *rd Feb****), i ordered BEEF ROAST and * Parotta (it's cost me arround Rs***) but sadly instead of my above order zomato delivered spoiled chicken curry and * parotta. They send me...
Feb 04, 2023 by
Zomato - Package had item s missing Closed
I ordered * biryani form this restaurant and when the delivered i found out one of the Biryani was missing i called the delivery representative he said he didn't have the package and said it can be an packaging error and to call an restaurant b...
Feb 02, 2023 by Mritanjay Mishra
Zomato - Order not delivered Closed
I order with Rajdhani restaurant(Nexus Forum mall, hyderabad) on " **st Jan ****". I ordered * items out of which only * is delivered. When I reached delivery partner he asked to reach restaurant, when I called restaurant they accepted and said...
Jan 31, 2023 by Sharath Desaraju
Zomato - Didn t got the refund Closed
I ordered a cake from Zomato didn't had the picture on the app so I called the bakery to send me the options they had I didn't like the options so I cancelled my order when I cancelled my order they told me they'll had a certain amount of cance...
Jan 30, 2023 by Eshika Suhane
Zomato - Zomato Delivery Person Stole My Expensive Helmet From The Parking Order Number Open
Zomato Delivery Person Stole My Expensive Helmet From The Parking: Order Number - ********** ...
Jan 30, 2023 by Prashanth M
Zomato - Order not delivered Closed
I order biryani from lunch box meals on zomato at **:**am. EDT was **:**am . At *:**am after nearly * hrs it showed order delivered. But it wasn’t delivered to me. i raised the issue to the chat support of zomato. Itheu literally wasted my pr...
Jan 30, 2023 by Mohammad Owais
Zomato - Package not delivered Closed
Package not delivered but money gone...
Jan 27, 2023 by Subash
Zomato - Gold membership Closed
Zomato offerd gold membership of *** rupees so it got deducted from gpay using upi id. But the membership is not activated! ...
Jan 25, 2023 by Deepak Parekh
Zomato - Recieved spoilt rotten meat Open
I placed an order on **/**/**** for * plates of chicken kebab from restaurant called Homely Aroma. Order ID: **********. At *:** AM , upon delivery I checked and found that all the * plates of kebab had spoilt/rotten meat and was completely ine...
Jan 25, 2023 by Jeremy Mastari
Zomato - One item out of four was missing Closed
I ordered four items via Zomato but received only three items..i.e. one item was missing. Online payment was made for all of the four items ( rs *** after applying coupon code). Price of the order missing was rs.***. ...
Jan 24, 2023 by Jaskiranjeet kaur
Zomato - Stale food sent Closed
Hi I ordered * rumali roti and full chaap. But recieved only half chaap which was stale ,& was smelling so bad. Totally disappointed...
Jan 23, 2023 by Gurbani Kaur
Zomato - Paid money order said payment failed and I didn t receive refund Closed
So I ordered food from zomato, paid for it, but it said payment failed and I didn't receive a refund. Order placed on **-**-**** at *:**PM, price rupees **.**. I didn't receive any message for a refund either. ...
Jan 23, 2023 by Prajith Chris Gomes
Zomato - MISSING ITEM Closed
I ordered * sets of Chole Bhature from Gupta Ji chole bhature. As mentioned there should be *(*×bhature + * cup chole ) . But In my order only one chole tub was delivered. My order I'd is ********** ...
Jan 23, 2023 by ARGHYA GHOSH
Zomato - Order delivered to someone else Closed
Have ordered food from Zomato. But my order is delivered to someone else. Not a single call recieved from Zomato regarding order. Tried explaining same on chat on call to Zomato support but no resolution. ...
Jan 22, 2023 by Chetan bhadane
Zomato - Incorrect stale food delivered by Zomato Closed
I am fully vexed and disheartened as I placed my order on **** restaurant it was * paneer patty ,*aloo patty , * cheese patty and *chocolate muffin . Total bill was Rs.***/- after discount. My order I'd is ********** And I received * stale...
Jan 22, 2023 by Priyanshi Mishra
Zomato - My coupon of 718 Rs is not working Open
Zomato gave me a coupon of *** in compensation of my previous order and I have ordered once through that code and now it’s not working and in sms there is not written that we have to use it once , twice or thrice , in sms there is only validi...
Jan 22, 2023 by Utsav Joshi
Zomato - Majority of the Items Missing Open
I ordered some food in KFC through Zomato . When I received the order I was surprised with the package size as I was expecting big pacakage with the list I ordered. To my surprise * out of * items are missing. I can understand if one item gets...
Jan 22, 2023 by Abdul
Zomato - Spoiled and rotten Sambar has been sent Closed
I have ordered a thali today from Zomato to my wonder they sent the rotten sambar and to there were no human from Zomato’s side to hear my issue except a chat bot. It’s a serious consern as there is no way that a common customer can prove t...
Jan 20, 2023 by Varun K Y
Zomato - Order was not delivered but was reported as delivered by Zomato Closed
I had placed order for food from kebab junction. And the order was delivered. Only then i realised that I had placed order for a wrong food item. Then i again placed an order around **.** pm. Even after ** minutes my order was not delivered. I ...
Jan 20, 2023 by Rajni Swamy
Zomato - Refund not recieved Closed
I ordered a belgian truffle cale from heaven the bakery located in Aliganj, Lucknow on **th januray, **** which declined from the delivery partner's end and the refund of which has not yet been reflected or initiated. The chat support in the ap...
Jan 20, 2023 by Urooj Fatima
Zomato - Online ordering Closed
i order a cake for my friend online on ** oct **** from zomato on behalf of his wife as she was busy with her work. i ordered a waffle cake from Belgium waffle and paid the amount online with my card, as the delivery guy went for the delivery a...
Jan 19, 2023 by SHAIKH JAFAR HUSSAIN
Zomato - Package not delivered Closed
Delivery person refused to deliver my order at door step.he said that it was charging from zomoto company,not me.then why these delivery persons are working under zomoto i dont know.finally i lost my money. such fraud its doing from zomoto,i h...
Jan 17, 2023 by Rasinti Renuka
Zomato - Package not deliver did not make a refund Closed
They did not deliver the food and said they tried contacting me ...
Jan 17, 2023 by Ankur sharma
Zomato - Item s missing from my order and rotten food served Open
I ordered a pizza, and a parcel onion and a free complementary aloo tikki burger. I only received the pizza. So firstly, i didn't receive the other items. And secondly, the pizza i received was rotten and had spilled oils, how am I supposed to ...
Jan 16, 2023 by Vishnu Bhat
Zomato - Less Refund money credited Closed
My order was not delivered on the right address and when I asked for refund only Rs *** credited out of Rs ***...
Jan 14, 2023 by Jyoti Tomar
Zomato - Fungus was formed on my bread Closed
I have ordered bread from bhopal bake house in indore from zomato fungus was found on my bread when i asked for my refund they have paid ** rs plus no apology call from bake house very unproffesional people . ** jan **** is the date when i ord...
Jan 14, 2023 by Mrs jain
Zomato - Payment failed with zomato but deducted my account Closed
Meene * Jan ko order Kiya zomato se payment could not be processed hua or leken Mera payment kat gaya mobikwik se , or abhi tak ** Jan tak wapas nhi aaya Mera pasia khaa gaye zomato ...
Jan 13, 2023 by Sumit
Zomato - Satle food recieved Closed
I have ordered grilled chicken on **/**/** *.**am . and i recieved stale chicken ...it was very bad smelling chicken. i contacted support team but they said only apologies but i want my refund of *** rs. order ID - **********...
Jan 13, 2023 by ELAVARASAN V
Zomato - Payment done but zomato shows payment failure Open
I paid for my zomato order through mobikwik wallet and the payment was successful but after redirecting to zomato it shows payment failure.i tried contacting them for refund but the haven't responded ,i even send them email still no response,th...
Jan 11, 2023 by Shaloof shahul u
Zomato - Delivered food which was already eaten Closed
Today I ordered pizza from a restaurant through zomato. And when i received it I was completely shocked opening the pizza which was eaten from inside.. I don't know it was either delivery guys fault or Restaurant's.Its really disappointing as a...
Jan 10, 2023 by Aisha Shaik
Zomato - Undercooked food plus late delivery Closed
I ordered food which was delivered late but that was not all even after taking so much time it was undercooked. I reported the matter to customer care they said we can not do anything in this regard you should have checked ratings and after few...
Jan 10, 2023 by Kavita
Zomato - Charge Extra amount nd didn t gave change Closed
Your delivery boy name Narayan take Extra charges and didn't gave change....
Jan 08, 2023 by Shruti Sharma
Zomato - Money debited from account but order not placed on Zomato Closed
I placed an order on zomato on */*/**, the money was deducted from my account but the order was not placed. ...
Jan 07, 2023 by Arundhuti Sinha
Zomato - Order Was Cancelled Without Any Refund Closed
Order Was Cancelled And Had Been Told That I Will Receive Refund Of Full Amount Of ***.** Frm Sunkari A Support Executive And Later On Frm Muskan Frm Zomato Escalation Team Told Me That I Will Receive A Refund Of ***.**...Both Told Me It Will B...
Jan 06, 2023 by Mohd Irfan
Zomato - Package not delivered and stolen by delivary man Open
Hi, I would like to inform you that I have order a food from zomato app and the delivery man had not called me and he mentioned that it was kept near to my place and uploaded a picture of the same but what happened is that he has stolen the...
Jan 06, 2023 by Tony Thomas
Zomato - Joining fees deducted but not opened account Open
I PAID FOR JOINING FEES BUT MY VERIFICATION FAILED AND NOT ANY OPTION OF REFUND...
Jan 05, 2023 by Shahbaz
Zomato - Delevery not get but it s shown delivered total money lost Open
Zomato services not respond customer care spoke with very irresponsible and she cont resolve the problem and not ready to listening to customer words delevery boy also not geniune he won't respond please take complain seriously because I thin...
Jan 04, 2023 by Sivasankar p
Zomato - Fraud in refunding Closed
Zomato customer care called me and told me they are issue with delivery partner and we will cancel order and will get full refund. And then they deducted **% of my money. They cancelled my order and they deducted the money. This is hopeles...
Jan 04, 2023 by Bhagawandas Shetty
Zomato - Missent order Closed
Sir, I live in Rajasthan Barmer I ordered one special thali from Raj hotel and fast food cafe and Zomato boy came his gave me one khofta sabji and I Kindly say replace my order but Zomato rider and Zomato head Vijay Singh contact number i...
Jan 04, 2023 by Rishabh singh
Zomato - Zomato sent me stale and stinking biryani and refused to refund Open
I was sent a stinking and stale biryani from luck restaurant, masab tank, hyderabad by Zomato, when I complained regarding the same Zomato refused to refund and disconnected my chat without an option to reconnect....
Jan 02, 2023 by Abhignan Reddy Kaalam
Zomato - Received stall or expired food Closed
I had order pizza from zomato but when a took a bite the pizza bade was hard like a biscuit may be it was stale and cheese on it was tasting sour as it was expired. ...
Dec 31, 2022 by Ankit kumar shaw
Zomato - Bad delivery boy NO PROPER TRAINING GIVEN Closed
'm complaining about the Zomato delivery boy Sairaj Rajamani. He DROPPED my order. He brought the food without a proper delivery box. He brought all the food by resting against the floor of his motorcycle. And he DROPPED my order and has t...
Dec 30, 2022 by Indr
Zomato - Harassment Closed
Everytime i use zomato i have the worst experience and mental harrasment of talking to customer care and order cancellation etc ...
Dec 29, 2022 by vedant agarwal
Zomato - Complain about delivery boy Closed
Respected Sir/Madam I am drawing your kind attention to the incident that happened on **-**-****. I was driving my car in Jammu(J&K). I had to take a left turn, with the proper indicator (ON) at slow speed, when I turned to the left, a zomat...
Dec 27, 2022 by Devender Kumar
Zomato - Packaging issue Closed
I ordered good from Zomato of Rs ****, while I received the order the food was out side of packaging I have photos also...half of the food was fallen.... On complaining they just refunded *** Rs... On complaining on email they neither gave just...
Dec 27, 2022 by Vansh Sood
Zomato - Fraud activity Closed
In Zomato past one week I didn't order anything.i linked my Paytm wallet to Zomato. Two days my amount was debited from my wallet to Zomato limited . And they send fake order I'd too. I didn't order anything then how I got order I'd and my ...
Dec 27, 2022 by Mohamed Shafik
Zomato - One food item not delivered Closed
I have ordered three items through Zomato but my noodles was missing. First I contacted the delivery person that he has not delivered the noodles but he said i don't check your food, you contact to restaurant. I contacted Zomato customer suppor...
Dec 25, 2022 by Shrikant
Zomato - Food items not delivered and customer care not helping Open
I have ordered food from zomato and delivery person without delivering food marked it as delivered.. When I asked for customer care help they are not providing any help. ...
Dec 25, 2022 by Yash Devra
Zomato - Item missing in packet Open
Yesterday night (**-DEC-****) I order * X * Veg Crunchy Volcano + Med Fries ₹*** & * X Crispy Veg With Cheese + Med Fries ₹*** And my ORDER ID: ********** And with taxes I totally paid ₹ **...
Dec 25, 2022 by Vishal Pareek
Zomato - Didn t receive correct order Closed
Recieved plum cake bar instead of fruit bar...
Dec 24, 2022 by Amey Katpelwar
Zomato - Order was cancelled without my consent Closed
As i live outside india, i made an order on zomato on **th Dec for my in-laws live in lucknow. Zomato delivery partner cancelled the order after some time while I was waiting for it to be delivered. I feel cheated because I already gave Zoma...
Dec 24, 2022 by Neha
Zomato - Food quantity and quality Closed
Food recived was not mentioned as per menu and services provided by Zomato is not satisfied and irrelevant answers given by them...
Dec 24, 2022 by VISHRUTH S
Zomato - Package delivered unsealed dropped on road Open
The delivered package was without salad, in a plastic bag which does not show any sign it was from the Outlet I ordered. I had words with customer execution who asked me to accept a **% refund or else close the chat. I had words with the delive...
Dec 23, 2022 by Anuj Kapoor
Zomato - Package was not delivered Open
I ordered online on Zomato. My order was rejected and I was refunded after that. ...
Dec 18, 2022 by REEJU BALLABH
Zomato - Food not delivered Closed
I was ordered food on Zomato, but my food was not delivered ...
Dec 18, 2022 by Yogesh Kumar Sharma
Zomato - Package not delivered and irresponsive behavior Closed
very bad service I'll not use Zomato ever again I placed an order of *** rupees That I paid online. first they made me wait for an hour then they rejected my order saying 'no delivery partner' whose fault it is??? I want my refund or I will fil...
Dec 18, 2022 by Kalash Bhat
Zomato - Package not delivered and i payment online Closed
I have ordered something from zomato and I payed payment online and I want my money back... please refund my money ...
Dec 18, 2022 by Malik Kauser
Zomato - Zomato Valet not assigned and order not delivered Closed
The payment has been deducted and the order status is showing being prepared. However I received the call from the restaurant saying the order is prepared since long time but the Zomato valet has not been assigned. It’s been ** mins it’s fr...
Dec 18, 2022 by Anjali Budhani
Zomato - Order not delivered Closed
My order was placed but the order was not delivered it was cancelled But I didn't cancelled the order they are saying I have cancelled the order ...
Dec 18, 2022 by Zeba
Zomato - Not refunding my amount Closed
its been the **nd day and i havent got my refund they told me to wait for *-* days but i havent got it till now.and i made a ccidental payment ...
Dec 17, 2022 by vedaan sharma
Zomato - Zomato hasn t refunded my money Closed
I ordered pizza from Domino's Pizza through Zomato ** days ago and i haven't receive my refund i called Domino's Pizza and they told me they have refunded my amount but Zomato hasn't refunded my amount yet ...
Dec 16, 2022 by Abhi
Zomato - Food is not delivered Closed
Yesterday ,my delivery partner Imran took food to his house, The order is already paid by me. I wrote a mail at order@zomato.com ,but still there is no response recieved. order id for the same is **********...
Dec 16, 2022 by Rishab Chaudhary
Zomato - Food not delivered by ZOmato Closed
I ordered food from hot pizza today and it either didn't get delivered or was delivered to someone I didn't know. After speaking with the delivery man he said I delivered the order. He said I delivered to the old man. But no old man lives there...
Dec 16, 2022 by Anshil Jain
Zomato - Cod not available Closed
My cash on delivery is blocked from a month and after contacting them through app,mail and Twitter,no proper resolutions has been made from the support Team.They assumed me after few online transaction it will automatically remove my COD block....
Dec 16, 2022 by Pratyush Meena
Zomato - Order not delivered Closed
I ordered from a restaurant yesterday through the zomato app, (Order ID - ********** ) it was a prepaid order, however i didn't recieve my food parcel but the status showed delivered early. The delivery partner assigned was also not picking up ...
Dec 15, 2022 by Anchal
Zomato - Order not received Closed
I ordered food in zomato i didn't get the order I payed online payment of rs*** so i lossed my amount...
Dec 14, 2022 by Srushti
Zomato - Package was undelivered and it is showing its delivered Closed
I had ordered from Zomato from a nearby restaurant and the wallet didn't deliver my order and put status as order delivered.. Even if I try to contact him his mobile was switched off.. There was no proper response from coustomer support too.....
Dec 13, 2022 by Spoorthy Thippesh
I ordered * Chicken Dum Biryani. Since it was night and there was no current I couldn't check the package, when I checked the package * Chicken Dum Biryani was missing. I contacted the delivery partner and he said that the restaurant gave only...
Dec 12, 2022 by Kothandaraman
Zomato - Delivery guy did not return my change Closed
i ordered worth rs*** via zomato on **.**.** and opted for cod. I gave rs*** to the delivery guy and asked him to get a change. He did not return with my money and is not receiving the call since then. ...
Dec 10, 2022 by Aishwariya raj
Zomato - Ordered item not delivered Closed
Ordered a biriyani cost ***rs but item not delivered. Checked with restaurant, they refunded full amount so money struck at zomato. If want to raise concern just gave auto reply of send a mail, after sending mail also no response. Please refu...
Dec 10, 2022 by Venky
Zomato - Payment done twice for an order Closed
Placed an order from zomato for *** rs by selecting payment option as cash on delivery. But after placing order I paid online the amount of rs. ***. But delivery person again got money as cash saying that money was paid online. Paid twice for...
Dec 09, 2022 by Sowmi
Zomato - Delayed delivery Closed
The order expected delivery was *:** but it's already late by ** minutes and still counting....
Dec 09, 2022 by Sai Krishna Nadupalli
Zomato - Not Delivered Closed
The package was not delivered by the delivery person yet zomato shows it was delivered...
Dec 08, 2022 by Apoorv Shandilya
Zomato - Fraud by delivery boy Closed
I have ordered a cake of amount Rs. *** at **:** am today from Creme castle via Zomato. Order number: ********** I got a call from Zomato +** **-******** at **:** pm mentioning that the delivery boy Sanjay has met with an accident and they ar...
Dec 07, 2022 by Ritika Sharma
Zomato - My order is cancelled without my concern Closed
I order a cake and i called delivery boy there is some issue he was facing with address i updated the address, and again call , i have prove that I called , the order get cancelled by stating that zomato has called but i didn't get any call, th...
Dec 06, 2022 by NASHRAH NASEEM
Zomato - Order didn t delivered Closed
Order was out from the restaurant but not delivered to my home...
Dec 05, 2022 by Kshitiz Singh
Zomato - Block my Zomato account but I am having my 480 in the account as zomato credits Open
Once I had cancelled an order but I had paid for *** rupees so that Zomato customer care had written my *** after trying for weeks I got my *** into their Zomato credits wallet but when I went to redeem my Zomato credits by ordering something t...
Dec 04, 2022 by Mohammed Sharaz
Zomato - Paid for next 5 free delivery but did not received offer Open
On *th November I paid **rs for next * free delivery but did not received any offer and when I ordering they are asking to pay me delivery charges. ...
Dec 04, 2022 by MEHUL PRAKASH JAIN
Zomato - Bad Food delivered Closed
I was delivered a smelling inedible white pasta which I couldn't eat. I contacted zomato for support but they told me they can't help. I called on customer care and they said the same scripted answers and disconnected my call. I did not get any...
Dec 04, 2022 by Shivani
Zomato - Zomato is not resolving and issue that we put up Closed
Its been days and i have raised various issues and not even single issue has been resolved and its like they dont even care, they're just focused on making money out of us....
Dec 04, 2022 by Sourav Singh Rajput
Zomato - Order not delievered Closed
I ordered on zomato and after one hour I called the delievery guy for the update and he told me that site crashed. So i bought food from nearby place and then he says that he can deliever the food. After one and half hour they cancelled the ord...
Dec 03, 2022 by Jaspreet
Zomato - Did not delivered my order for in time or free Closed
I have opted in time delivery or free but they did not delivered my order and also they didn't give that free food or order which they have promised....
Dec 03, 2022 by viswanatha reddy alikapalli
I don't want to join zomato I want my joining fees back plzzz...
Dec 03, 2022 by Ajay Govind jamdar
Zomato - The food is cancelled Closed
I ordered the food which has to be delivered in narasinganallur but the guy who carry the food not reached the destination rather than giving that delivery he cancelled the order so that I am unable to tolerate and I am so much of hungry expect...
Nov 29, 2022 by Samuel Raj
Zomato - Ordered item was missing but money not refunded Closed
I ordered dinner in Zomato on **th Nov ****(yesterday) and i noticed one ordered item was missing in delivered items. Order no: ********** Ordered from Restaurant: Ghuma Ghumalu This was a worser scenario as i am regular customer of zoma...
Nov 29, 2022 by Siva
Zomato - Items missing from order Open
I ordered food from Zomato on ** November,**** . i ordered * items, malai chaap, and butter naan thali for total sum of *** but only received the chaap and not thali, the bill was given for the both the items though.i then contacted Zomato cust...
Nov 28, 2022 by Soyab Ansari
Zomato - Cream spread all over the food Closed
Cream of the afghani chaap is spread all over the food . No cream is left over there .Need a refund or repeat that order....
Nov 27, 2022 by Muskan dhamija
Zomato - Refun not initiated Open
I have placed an order on dated **/**/**** at **:** pm of an amount of ****/- ( Order ID is **********) At *pm my order declined and I got a refund of ****.**. After several emails,calls & chats,till date I am unable to get a rest refund ...
Nov 21, 2022 by Ivy Majumder
Zomato - Package spoiled Closed
I ordered pastry from hot breads but when i received my order my pastries were spoiled and also went to help and support but they said to write mail ...
Nov 21, 2022 by Hardik Singhania
Zomato - No refund for cancelled order Closed
I ordered a cake, the zomato delivery partner didn't had a driving license. The delivery location was Vedanta meadows Jharsuguda, orissa, ******. This society is very strict in rules, and the delivery boy was not allowed entry. The order was c...
Nov 20, 2022 by Dilesh Kumar Verma
Zomato - Refund Open
Amount charged item not delivered did not contact and no refunding the amount for the item. I need my refund asap...
Nov 13, 2022 by Danika Noronha
Zomato - Food rates Higher than dining menu Closed
Double charges ...
Nov 12, 2022 by Vicky Shaktawat
Zomato - Refund or replacement Open
I had ordered an item of Rs *** on **.**.** at durgapur west Bengal. I had chatted with the delivery boy satya constantly. Gave two major landmarks like coke oven police station and kali mandir. Told my quarter no which is just behind police ...
Nov 11, 2022 by
Zomato - MISSING QUANTITY OF FOOD Closed
I have placed the order over Zomato, for * Combo Tiffin, but received only * after conversation in chat, call over delivery person he agreed that he has not verified the quantity of item and delivered only * covers, later the transferred the ca...
Nov 10, 2022 by Praveen
Zomato - Refund Open
I ordered a mutton biryani and paid a money on that order but I cancelled with in a *mins but I am not get any refund, actually my dad was taken parcel from same reastrnt that why I canceled my order. Zomato saying food was wastage that why I a...
Nov 09, 2022 by G naveen
Hello, I order Momos from Zomato but cancelled it because the delivery time is longer than expected so they charged my full amount as their componsation but why i don't they charged me for that thing which i didn't eat or recived ...
Nov 08, 2022 by Rahul Kumar jena
Zomato - Sofa Ruined with Bad Packaging Closed
Zomato ruined a **,*** sofa just because they have no quality control over packaging or delivery executive. Order ID was ********** and delivery by Samedur Islam. Who is going to pay for this sofa. Offering me a token apology of *** bucks? ...
Nov 07, 2022 by Tarun Sukhija
Zomato - Missing my food Closed
I'm ordering veg special thali but received plain thali and not received water bottle also ...
Nov 07, 2022 by SACHIN KUMAR THAKUR
Zomato - Order not delivered Closed
I had ordered * Tea & * Egg roll on Zomato from ChaiPoint hotel. I was promised ** minutes of time to deliver food to my doorstep. It has been more than * hour the food is not even being prepared. When I ask zomato to cancel the order, they are...
Nov 06, 2022 by siddhant Phadte
Received wrong product ordered for chicken fried rice and schezwan chicken but received egg fried rice and Schezwan chicken missing ordered from Zomato Red box restaurant on * nov **** ...
Nov 06, 2022 by Gunashekar
Zomato - Online order not delivered Closed
I had ordered from Pizza Hut through Zomato on *th November ****. I got a notification on the Zomato app that the order was delivered. Having not received the order, I promptly tried to contact the delivery executive first and then the online c...
Nov 06, 2022 by Abhishek Vijay Sharma
Zomato food delivery app Zomato Limited (ZOMATO)...
Nov 05, 2022 by Pavithra S
Zomato - Wrong info in zomato app Closed
Have you guys ever ordered meat items in zomato ,a lot of you must have, then suppose a resturant puts the item such as boti fry in zomato what does it imply, can any one guess whats it made of ( chicken sheep goat or beef) Yes its beef i go...
Nov 03, 2022 by Hemachandra teja Majjari
Zomato - Unwanted thing in food Closed
Hair found in food very unhygienic not satisfied taste very bad not prepared good...
Nov 03, 2022 by Akshat vyas
Zomato - Refund for wrong order Open
Hi, I ordered ice cream from baskin Robbins...didn't take the correct location and neither responding for refund for the same. I need my refund without cancellation fees. I reside in Borivali while order got accepted from Airoli ...
Nov 03, 2022 by Gitanjali ashit sheth
Zomato - Package not delivered and payment not refunded Closed
I ordered through Zomato, my order was not delivered also they didn't refund money for the delivery not made. They claim they tried reaching me but couldn't reach, i was at my doorstep and the executive never turned up inside my street. I pinge...
Nov 01, 2022 by Bhuvana E
Zomato - Rude Agent who did not solve my query Open
The agent abruptly ends the chat without giving me a resolution and even though I was still chatting. After this a senior gets on call with me and says sir you have just waited for **mins for the order to be cancelled we cannot help you and aga...
Nov 01, 2022 by Rishab S
Zomato - Package delivered at wrong place Closed
I have order a cake at Mayur Vihar phase * Delhi address but some how Zomato mentioned my current location after the address which I mentioned for delivery and it was already paid. Delivery boy come at my place and said to me that I can not del...
Nov 01, 2022 by Princy Upadhyay
Zomato - Delivery rejected and I cancelled the order Open
I have placed an order yesterday from burger king in Zomato, Order Id: ********** I waited for one hour for the delivery. After contacting the burger King, they said they've already given the order to someone. Even I called delivery boy,...
Oct 31, 2022 by Nadikoppula Pardhasaradhi
Zomato - Issues in getting orders from zomato Closed
My every order placed on zomato is getting cancelled after some time. Restaurants are accepting and preparing order diligently but after **-** minutes, automatically order gets cancelled due to some "technical issue" as they say. I have literal...
Oct 31, 2022 by Ankur Singhal
Zomato - Order no my order has been not dalivery plz refund my money full amount requested Closed
Order no:-********** my order has been not dalivery plz refund my money full amount requested ...
Oct 26, 2022 by Dhanesh Doshi
Zomato - Zomato Food not delivered Closed
Ordered Dominos pizza through Zomato. After some time status on zomato says its delivered. While pizzas have not been delivered. Reached out to zomato's customer support, they refused to help and said they just take orders and are not responsib...
Oct 25, 2022 by Pankaj Kakkar
Zomato - Delivery of only one item Ordered and made full payment for two items Closed
Ordered the combo pack of Belgian dark chocolate and fudge brownie ice cream from good fettle, new delhi. Tried contacting the restaurant from the number shared on Zomato. No answer after multiple calls and posting a review. I need my money...
Oct 24, 2022 by Sian D'rozario
Zomato - Zomaland tickets not processed but money deducted Closed
Zomaland tickets money got deducted but ticket didnt process so i had to buy another ticket. however original payment for the failed tickets didnt process a refund and my money is gone...
Oct 19, 2022 by Anurag Dutta
Zomato - My order has been not dalivery plz refund my money full amount requested Closed
Order no:-**********My order has been not dalivery plz refund my money full amount requested my order has been not dalivery plz refund my money full amount requested sir mujhe order nahi mila hai dalivery patner juth bol raha hai vuske upper s...
Oct 18, 2022 by Dhanesh Doshi
Zomato - Stale food delivered Closed
Old and stale food was delivered and ** rs was refunded out of *** that I paid. The argument they gave that they are not responsible for the quality of food. ...
Oct 17, 2022 by Rohit Goel
Zomato - Order No Closed
I am raising this complaint from Mumbai. This is to bring to your notice that i order a cake for my friend on **th Oct **** at **.**pm in Ghatkopar. the cake was supposed to be delivered in Thakurli, but unfortunately I selected the location ...
Oct 14, 2022 by Khushbu
Zomato - Zomato fraud cheating Open
I have ordered food from Zomato with an offer of extra payment ** for one month validity four orders free delivery.assured and promised The next day when i ordered food they charged again for delivery.and i keep on tryed other orders it's show...
Oct 10, 2022 by Arjun Krishna
Zomato - Food not delivered Closed
Order ID ********** The Zomato delivery guy called me saying, Its too far I will not come this far. I asked him then what is the other option. he said he will call back with some solution. but after ** min my order was marked rejected. Date O...
Oct 08, 2022 by Ajay
Zomato - Spoiled food delivered Open
I received spoiled food which is not fresh, despite raising a complaint on chat the team is not responding...
Oct 05, 2022 by Vinod
Zomato - Spoiled food delivered Closed
I received spoiled food which is not fresh, despite raising a complaint on chat the team is not responding...
Oct 05, 2022 by Supreetha
Zomato - Refund not received Closed
I had placed an order at Dominoz through Zomato on September *th ****, the order was placed and amount was deducted. The restaurent was unable to fulfill my order with order number - **********. As per Zomato they have issued the refund and has...
Sep 26, 2022 by SATISH MOHAN
Zomato - Discrimination of customer segments and false advertising Open
It's not a matter of INR***. Zomato is clearly giving differential treatment to customers who regularly complain about their services, or customers who do not order often (I'm assuming because they have not told me why this is happening). They ...
Sep 24, 2022 by Samridhi Chopra
Zomato - Zomato Delivery boy misbehaved Closed
I ordered biryani for my friend Today. The delivery boy was not reaching the location which I had given. He was away from the location. At last, it took ** minutes more to reach the destination. And that guy misbehaved with my friend. He was sa...
Sep 22, 2022 by Jiyadh
Zomato - Cash on delivery blocked Closed
Its been almost *-* months my cash on delivery is blocked because I cancelled an order because it wasnt placed correctly..i have done *-* online transactions after that...its irritating that it is till not allowing cod ...
Sep 21, 2022 by Chahat
Zomato - Money deducted but no mention of refund as the food was not delivered Closed
Order for food was placed on zomato on **.**.****, after a long wait, I saw a message on Zomato site that your order could not get fulfilled. An amount of Rs.***.** was deducted but no mention of refund...
Sep 18, 2022 by DR M RAO MEDA
Zomato - A piece of glass in my pizza Closed
First of all, it was not a sealed pack and the pizza dough was uncooked, and there was a piece of glass in the pizza and the glass was literally in my mouth. what is this nonsense? They didn't even give me the time to explain or talk to custom...
Sep 05, 2022 by Lilly
Zomato - Ordered khowa sweets but different order idli sambhar Closed
Hello, this is the order I'd ********** i ordered *** gram khowa sweets and * piece sandwich sweets from Zomato but i have received only * laddu and idli sambhar, i didn't order laddu and idli sambhar. I paid ₹*** for my order but they gave...
Sep 04, 2022 by Anand Jaiswal
Zomato - Complaint Refund regarding Zomato Order Closed
I have ordered few items from Haldiram’s Lajpat Nagar * branch . My order was canceled stating delivery partner was not able to reach me and he didn’t deliver my order at my address. Also, I’d tried to call Haldiram’s and manage...
Sep 02, 2022 by Chanchal Shukla
Zomato - Non veg food delivered instead of veg on Ganesh Chaturthi Open
Zomato delivered non veg food instead iof veg food on occasion of Ganesh Chaturthi. We keep Ganpati at our home and this is such a big disaster. I took a bite to realise it was chicken and not paneer. Cannot explain the trauma and anger that ...
Sep 01, 2022 by Ishita Sikaria
Zomato - Order not delivered by Zomato Open
On **th Aug ****, Rakshabandhan day, I had ordered a pack of sweets from Shreekunj Restaurant at *:**PM. Order no. **********. I got a call from the delivery boy which I missed as I was in washroom. At *:**PM, the app changed the status to 'd...
Aug 25, 2022 by Prasun Chaturvedi
Zomato - Wrong item and missing item and Paid high and got item less worth Closed
On Aug ** **** at **:** PM I ordered Veggie Classic Steam Momo add Fried + Veg Darjeeling momo worth *** *** respectively I ordered this because of one offer which says order *** Above and get an Free veggie Moburg Items *** and *** worth ex...
Aug 20, 2022 by Suraj Mathur
Zomato - Order not delivered showing incomplete payment Closed
As I have ordered * Dbc from Polar bear, in Zomato. At **.**am, I have done paymeny using online payment - GooglePay. The amount was deducted from my account. But in app, its showing, incomplete payment. ...
Aug 19, 2022 by Dhanushree. N
Zomato - Received incorrect order Closed
I've received incorrect order. I have ordered for curry and they provided meals, where I lost my amount and food which I can't have it . I contacted Zomato in all possible ways , I didn't get proper response from Zomato . They are un-profession...
Aug 18, 2022 by Agnel
Ordered aloo samosa from zomato as my husband is pure vegetarian, but received non veg ( chicken samosa) ...
Aug 14, 2022 by Sananda saha
Zomato - Zomato Restaurant Promo code offer Cheating Open
My father is running a restaurant and it is partnered with Zomato. The person from Zomato came and approached my father for **% promo code offer for *-** days and he also misguided my father that in that **% discount zomato will bare **% of our...
Aug 08, 2022 by C.D.Gokulachselvan
Zomato - My account blocked Closed
My Zomato account blocked i am not able to login with other number also to in my mobile...
Aug 03, 2022 by Sonamee saha
Zomato - Items are missing in the order Closed
I order food in zomato for order price of Rs.*** but i received the half of the food items that too not the with all package. It was shocking that restaurant bill has given for only Rs.***. There is big scam is going on. Mainly the restaurant ...
Jul 24, 2022 by Mohanraj
Zomato - Birthday Cake Closed
order ID- ********** We would like to inform you that the rider did not call us and rather called the place where the cake was to be delivered. They did not know about it as it was a surprise gift for them. Instead of calling us, why did ...
Jul 12, 2022 by BASIL SWAMY
Zomato - ZOMATO DELIVERED NONVEGETARIAN FOOD INSTEAD OF VEGETARIAN Open
Hello everyone, I ordered * veg rolls from zomato with order id: **********(copy attached), however it was very shocking that the very first roll I unpacked was chicken that too I found after having first bite. It really impacted me a lot, it n...
Jul 09, 2022 by Deepak Kaushik
I have ordered big * from KFC through Zomato at time around ** ..i have paid through online and i have recieved after thirty to twenty min .after i have seen package it's just one pack closed of hot crispy and smokey wings which is no sustainab...
Jul 06, 2022 by Shaikmohammad usaf sharief
Zomato - Auto order cancellation from Zomato Closed
I had ordered online and paid through upi , delivery refuses to deliver my order whereas my area is properly servicable and zomato auto cancelled my order and digested my amount....
Jul 05, 2022 by Rajeev Kumar
Zomato - Money not refunded for undelivered food Open
I ordered food of Rs ***.** from zomato on **th June **** at *:** P.M. The expected delivery time was *:** P.M however the order was in prepared mode only till **:** and later it was not delivered. However in zomato suddenly the status changed...
Jun 23, 2022 by Abhinav Anand
Zomato - Refund of the amount Open
I ordered dinner from A*B on **/**/**** through Zomato and I made the payment of Rs.***/- through Internet Banking. But, I did not receive any message regarding the order confirmation. The order did not appear in the order history of the Zomato...
Jun 09, 2022 by ANANTHARAMAN SANKARARAMANATHAN
Zomato - Food quality is worst Open
I ordered from Behrouze Biryani (Adyar, chennai) on May **th (Order ID: **********). The food quality is worst (I have photo proofs) and immediately I reached out to zomato through chat option. They are not ready to listen to my problem and end...
May 30, 2022 by SIVAJI TADISETTY
Zomato - Soggy packaging Closed
The package was soggy on arrival and got torn while opening the package...
May 22, 2022 by Sri Sarat Chaitanya Gollapalli
Zomato - Old stock good has been delivered by Zomato cooked by the restuarant named id Open
Zomato executive named Abhishek Kumar rudr have asked me to rate the restaurant instead of solving the issue and the food was like it was old stock and was stinking as I said this to the Zomato executive he simply said that we aren't responsibl...
May 04, 2022 by Rahul Jain
Zomato - Discount increased on outlet without agreement Open
* We are an outlet listed on Zomato in Jamshedpur Jharkhand Res ID ********. Recently the POC of Zomato had approached us to increase our existing discount from **% to **% for existing customer and give **% discount to new customer. We said tha...
Apr 29, 2022 by Sudha Sinha
Zomato - Package not delivered Open
My order id : IDNI_FE******* Zomato bag and t-shirt is not delivered yet in my address but on site it shows delivered But there was no call or otp received from the courier company Please resolve this problem for me thank you...
Apr 24, 2022 by Blessing
Zomato - Items missing and spilled Open
* times this is happened that items were missing from the package nd food was spilled brutally and when I drop mail to Zomato there was a casual reply that from future this will not happen again my is stuck with them they are just scammers no c...
Apr 22, 2022 by RAJBIR SINGH
Zomato - GOT FOOD POISONING AND COMPANY IS PURPOSELY AVOIDING Closed
I ordered food from a restaurant promoted by zomato as a 'zomato pro' partner on **th May ****. The food was rancid and spoilt and I got sick the next day with severe food poisoning and had to start antibiotics and miss work. The company helpde...
Apr 21, 2022 by Jennifer Netarwala
Zomato - Sent me stinky leftovers Closed
I usually order the same items from this restaurant Sardarji Londonwaley, kalyan nagar from zomato and it use to be always a **/**. So I ordered thinking ill have some great food, so it arrived and I have this habit of sniffing the food before ...
Apr 18, 2022 by Sush
Zomato - I have not ordered anything from zomato but its asking for money through npcibm Closed
I have not ordered anything from zomato from last * month.but today i got a request for money of ***rs through NCPIBM.its a big deal.because its showing that zomato cant keep our account secure.plz resolve this issue asap ...
Apr 17, 2022 by Tripta devi
Zomato - Wrong meat delivered Open
I had ordered butter mutton through order no ********** on **th april'** . But, the meat delivered tasted very different from mutton and had a unpleasant taste. I immediately contacted the zomato customer care but no support or resolution was p...
Apr 17, 2022 by Saumyaranjan Sahu
Zomato - Order not delivered but charged saying it is delivered Open
I have placed an order in Zomato in the evening on **/**/**** and the order got canceled by the restaurent as they were facing some issues in the kitchen. They have messaged me also When I tried to get in contact with zomato for a refund they h...
Apr 04, 2022 by Malluri raviteja
Zomato - Not fully refunding damaged food item Open
I ordered online food from Zomato on **th March Order was *.* hours late and was damaged, i shared the picks intially they were saying that food will be refunded and after that they refused fully refund and said that they are not responsible fo...
Mar 19, 2022 by Akash Goel
Zomato - Wrong food delivwred Open
I have ordered one chicken briyani and two roasted chicken leg pieces, but they delivered me a Paneer shawarma and chicken lollipop. ...
Mar 18, 2022 by Annadurai
Zomato - Missing item in order Open
Hi All, With respect to order number number **********. I ordered two aloo patties and one paneer patty. I recieved only one aloo and one paneer patty. But Zomato people are not compensating for the food that was undelivered that is *aloo p...
Mar 13, 2022 by Ashutosh Kumar Mishra
Zomato - Wrong cancellation of my order Closed
Even though I gave the correct address for my food order, Zomato sent a wrong address to the delivery agent. Zomato cancelled the order saying unable to fulfill and charged me a cancellation fee. Need refund for that....
Mar 05, 2022 by Akila veluchamy
Zomato - Wrong Order Delivered Closed
I am zomato pro member and using zomato from very long time. I placed an order (Id#**********) but delivered wrong order. I called customer service she stated that she can not connect to restaurant and also unable to place reorder and she initi...
Feb 28, 2022 by Swapnil Arya
Zomato - Biryani with stones Open
delivery partner told me some of the items fall down & restaurant person picked &put in the box & packed it .those are sent me . Biryani contains small dust & stones...
Feb 28, 2022 by jagadeeswara reddy moola
Zomato - Payed for food but didnt recieved Closed
Order id ********** Paid for food and still didn't recieved the items I paid for. Nor they are giving refund. ...
Feb 23, 2022 by Tanish Jamwal
Zomato - Order changed without my permission on zomato Open
I ordered *. Manchurian with paneer and *. Sevpuri from Jay bhavani Nadiad, on zomato Without contacting me, the bhel was delivered instead of sevpuri. On contacting zomato support team, I felt like sheer waste of time. This zomato cant even...
Feb 18, 2022 by PARTH PARIKH
Zomato - Late delivery and rude behavior by customer support Open
I have ordered meals from Zomato at *.** PM, when I am ordering it shown delivery time **mins so I thought it will deliver at least by *.** PM. but it not delivered on time when I call customer care they said we are very sorry and initiate **/-...
Feb 04, 2022 by Lavanya
My I'd is suspended due to BGV problem my amount is deducted ...
Feb 04, 2022 by S Afrid
Zomato - Wrong order sent Open
I got wrong order and due to which I have sufferred time and inconvenience. ...
Jan 31, 2022 by Ankush Rawat
Zomato - Wrong food item delivered Closed
I ordered a chocolate truffle cake for my dad from a bakery called cake lounge through zomato on ** Jan ****. I received a really low quality cake of different flavor and nobody ate it at the party. I saved it thinking i will atleast get a repl...
Jan 30, 2022 by Dhriti Sukheja
Zomato - Got Food Poisoning Closed
I was Completely Normal before eating biryani that I ordered food from but after eating that I slept and when woke up every thing I eat I vomitted and went to a nearby hospital and report came out as food poisoning and bill was 1240...
Jan 27, 2022 by Lokesh Etukala
Zomato - Order not delivered Open
I ordered my food from zomato. At the time of delivery, the delivery didn't find my location after frequent calling and he was very rude. He said you are wasting my time and it was delivered to someone else. I lost **rs in this incident. My ord...
Jan 23, 2022 by Shubhrangshu Halder
Zomato - I have not received my order Open
Hi, on *st Jan i have ordered from zomato Order I'd: ********** But delevery boy kept his phone switched off, Delivery boy mobile number +************. I have tried * * hours to contact him but no answer some times his phone ringing but he w...
Jan 03, 2022 by sravan kumar
Zomato - Order not placed Closed
i placed an order on zomato on **st dec **** at *:** pm . order no **********. the amount got deducted from my account but the order was not placed . the support team on zomato app is giving late replies with mo such solution . ...
Dec 31, 2021 by Piyush maurya
Zomato - Order Wrong Food billed more amount Closed
Hello Team, I have ordered food items from Zomato and they delivered the wrong food to me and also cost more. I have ordered food of Rs. *** & they delivered food items of Rs. *** and when i raised a complain on customer support they were re...
Dec 24, 2021 by Faisal Khan
Zomato - Package Not Delivered Open
So I ordered from Zomato on **/**/**** at **:** Hrs for an amount totaling ***.**. The order never came and when I called the Delivery Partner, he refused of being assigned that delivery. So I called the restaurant and they told me that my orde...
Dec 24, 2021 by Harshit Sinha
Zomato - Hair in Zomato Food Closed
I ordered fruit salad & sandwich,but in salad i saw a big (maybe girls hair). This is the second time i observe the thing & when discussed with zomato care they refused to give me refund. Now the food is in dustbin & i paid for it....
Dec 19, 2021 by Kunjal pandya
Zomato - Missing item in order needs partial refund Open
Order ID: ********** on Zomato from Burger King at *:** pm on **/**/**** and only received * of * items. I am billed for * items on Zomato and even Burger King receipt shows * items. "Veg Crunchy Volcano" was missing. I have attached pict...
Nov 29, 2021 by Ashish Kotnala
Zomato - Quantity is very less Open
I have ordered Dal makhani from pind balluchi( Dwarka sector *) and I have ordered full dal makhani but quantity I recieved is very less. So, I want to return my food and want you to initiate my refund. ...
Nov 15, 2021 by Simran Kathuria
Zomato - Overprice of foods and charging more with additional taxes Closed
All the restaurants listed on zomato, the food prices are overcharged than the reataurant menu and also zomato charging additional taxes the food and extra for delivery. What kind of fool are they making customers who want to get their food del...
Nov 06, 2021 by Patrick
Zomato - Zomato s payment gateway scam Open
Zomato shows payment failure even after it is being successful in the online payment app. And then they raise the money(no coupon code for cash on delivery) and make you pay more for the same food. It will always make you pay **-*** rupees more...
Oct 19, 2021 by Vivek agrawal
Zomato - Zomato sent me Stale rotten food Closed
On *th October, **** at *:**pm i ordered food (Aloo-Posto and luchi) from zomato. Total bill was Rs.***.** but the item 'Aloo-posto' was totally stale rotten food and even was not that exact dish. Immediately i contacted them and sent them the ...
Oct 08, 2021 by Monalisa Das Chowdhury
Zomato - Nonveg served instead of veg egg Open
I ordered * items from theos sec ** noida through zomato on sept **, ****. Order no. **********. All items were marked green or yellow. After delivery, the cheescake was melted, so i called restaurant. During the conversation, theos restaurant ...
Oct 01, 2021 by Manish Kumar
Zomato - Items missing from the order Closed
I order a burger combo from burger king but they did not deliver the full combo they only delivered fries and burger , pepsi was missing , i contacted zomato , they said restaurant is not picking up the call, it is plain theft , taking money th...
Sep 30, 2021 by Rajat Kumar
Zomato - Stale items deliverd Open
i have ordered alfam yesterday, They deliverd me a stale order which i Instantly complainted and asked them to replace the order or refund my money they kept sending me apologise and didn't resolve my issue like they can't do anything about thi...
Sep 23, 2021 by Sarath S
Zomato - Cashback not received Open
YUMPAYTM is the promocode which was applied for the food delivery on zomato where cashback for Rs ** was to be received in paytm wallet. Zomato is deviating from this and putting it on paytm. ...
Sep 20, 2021 by Puneet Kumar
Zomato - Food not delivered but zomato is not refunding my money Closed
I booked a food delivery from zomato app. It was a liquid food "hot chocalate". It costed around ***rs and I paid through paytm beforehand. It was a contactless delivery due to covid. The delivery boy has kept the package tilted outside my door...
Sep 17, 2021 by Vidhya g
Zomato - No refund Closed
Hi Team, I order from Zomato on **th sep **** and money deducted, order didn’t confirm and when I ask for refund they told within *days amount will be credited. Now it’s been *days no refund. Please help me and i need to file a case a...
Sep 17, 2021 by Vinod
Zomato - Wrong order delivered and disabled my support system Closed
I ordered * lemon rice from zomato for a bill to Rs ***. I did not receive a refund. They delivered me one dosa. I sent them multiple emails, tried to contact them via Twitter. They disabled my support chat window. I cannot access ...
Sep 06, 2021 by Riya Ghosh Ray
Zomato - Missing item in the package Open
Ordered * Chicken Keema Paratha from Paratha Envy yesterday night for dinner, * boxes got delivered in which * box was empty, I took the pics and immediately raised it on Zomato, Zomato checked with the restaurant and said they cannot refund, I...
Sep 03, 2021 by Shweta Santosh
Zomato - Package was delivered with spillage and the packing items were mixed with my food Open
I had ordered food from a restaurant on **-**-** for * veal fry with rumali roti. I got the package with fully immersed in oil and the packing materials were mixed with my food and completely not in a edible form. I had to end up dispose off th...
Sep 01, 2021 by Harikumar
Zomato - No order placed but money deducted Closed
I have not ordered anything from Zomato since *th august ****.But, today i.e, ** August ****, at *.** pm I received a message on my paytm stating that Rs. **** has been deducted from your paytm wallet for a zomato order. When I have not orde...
Aug 29, 2021 by VANSHIKA SAXENA
Zomato - Rude and Aggressive behavior of Zomato Delivery Guy Open
I am a hotel owner in Bhuj, and a delivery guy named Abhubhakar Vira, trespassed my property by disobeying our house rules of delivering parcels at reception only. Not only he disobeyed this simple rule but he misbehaved with my manager and ins...
Aug 28, 2021 by Pritish Dharmendra Shah
Zomato - Rotten Food Delivered by Zomato Closed
I ordered a mutton and a chicken biryani from 'Hello Hungers' and got a rotten potato in the mutton biryani. The order no is **********. While eating the chicken biryani I found that potato to also be rotten. I had to throw it all away. The Zom...
Aug 27, 2021 by Anwesha Chakraborty
Zomato - No refund Open
They said that restaurant cancelled my order due to items unavailable at that time and they said refund has been initiated and now today it is written refund completed but i didnt get refund yet. ...
Aug 16, 2021 by anudeep talasila
Zomato - Served BEEF Instead of Chicken Dish Ordered ZOMATO Open
On *st August ****, i placed an order via Zomato for ''Chicken Curry'Dish ' which was supposed to be fulfilled by a restaurant in Velachery, Chennai area called ''THE KUMARAKOM'' located at *ST FLOOR, NO.***, Velachery Main Rd, Thanthai Periyar...
Aug 12, 2021 by Rajesh Gopalan
Zomato - Package reccieved spilled and unsatisfactory multiple tones Closed
I ordered from zomato. I specifically instructed to provide me with heated food. They gave me cold food and my order was different. Then the next time I ordered from them. They gave me completely spilled food. As soon as the delivery guy gave ...
Aug 12, 2021 by Jyoti
Zomato - Illegal Tax charged above mrp Closed
I ordered a brick of ice cream from Vadilal Ice Creams on zomato I was charged ***(fake MRP)+**.*(TAX)+**(delivery) but the product had an MRP of ***. not only was the mrp increased which is a crime itself on top of that extra tax was introd...
Jul 21, 2021 by harshit
Zomato - Zomato deducted my money twice for a single order Closed
I ordered food on zomato and paid amount via debit card, firstly it was showing payment failed and then they deducted money twice from my account...i want my money back...refund my money....
Jul 07, 2021 by Tania
Zomato - Food package not sealed Closed
My cousin ordered an item from the outlets listed on zomato. the food packet wasn't sealed which is usually the case since I have been ordering all this while. The food packet was not sealed and I have been trying to report this for over *.* h...
Jun 23, 2021 by Kriti Sharma
Zomato - Supplied different and wrost item Closed
Dear sir I am Saraswati ordered food from ganguram sweets Rourkala through Zomato having order number ********** dated **/**/**** but received completely different item. Neither anyone from the Ganguram sweets nor from Zomato is responding...
Jun 20, 2021 by Saraswati Mohanty
Zomato - Order not placed in zomato Closed
I ordered my food but as the payment done money got deducted from my bank account but the order is not placed by the zomato...
Jun 17, 2021 by Bikram Singh
Zomato - Zomato Pickup centre for tshirt is wrong Closed
I have recently downloaded Zomato delivery app to join as a delivery executive. I paid ****rs for onboarding and the next step was to collect the tshirt and bag. But the pickup centre listed in the app is wrong. I can't collect the tshirt and m...
Jun 09, 2021 by Navin Kumar
Zomato - Stale food delivered got vomitings and motion problems after eating it Closed
The food was extremely stale. Tons of oil and chilli poweder in it. It was smelling of garbage. The curry was horrible and the rotis were burnt and broken into pieces Father and I got sick after eating it Severe vomitings ...
Jun 05, 2021 by Krithi
Zomato - Deducted twice for the order Open
I've order the Wednesday Chicken Bucket the amount has been deducted twice and we've recieved only one order. So, kindly please look into it and help us with the refund...
May 26, 2021 by Priyanka Dubakka
Zomato - Zomato delivery partner app account not verified Closed
I have payed the amount of rs *** as a joining fee and I haven't got my account verified even after ** hours ...the app says that it only takes * to * hours to verify and there's no response from the chat support team and I'm really in the need...
May 19, 2021 by Lawrance clinton
Zomato - Bad food delivered by ZOMATO Closed
I received bad taste food from wah ji wah through Zomato. I offered return and arrange new, they denied and promised me complete refund. That is also assured by some senior person in chat, after escalation. Now when I check account it's only...
May 14, 2021 by Manoj
Zomato - Neither received food nor refund Open
The shop mentioned that the zomato delivery guy cancelled the order himself and when we later talked to him over a call, he promised to deliver it by the end of the delivery time. But, later refused to be zomato person, said that the number is ...
May 12, 2021 by Shreya Gupta
Zomato - Refund not received Closed
I ordered food through Zomato on **/**/****,payment via Paytm upi, which got cancelled by the Zomato due to their own issues and they initiated the refund on the same day for the amount Rs ***. After tracking the refund on Zomato app, it showed...
May 05, 2021 by Sonal sinha
Zomato - Refund amount not found Open
We've added ₹*** credits to your Zomato Credits balance. Order now at: http://zoma.to/order/...
Apr 28, 2021 by dilipchray
Zomato - Attempt to fraud and change religion Chicken curry delivered for Veg order Open
Hi I am pure Vegetarian. I had ordered veg parotha * plates from zomato but instead i received chicken curry with parotha. I came to know that its chicken piece inside when i finished **% of it...
Apr 26, 2021 by Saurabh Khetan
Zomato - Item not delivered and not refund the amount Open
**/**/**** ZOMATO app se * pizza order kiye * : ** PM par. Lekin voh pizza aaj tak nhi aaya aur na refund de rhe h zomato wale inse baat krne ka * hi tareeka h chats us pr bhi dhang se solution nhi de paa rhe h . Mujhe bs mera refund chaiye ...
Apr 14, 2021 by Sourav shukla
Zomato - Order not delivered Open
I have ordered dal khichdi from zomato and even after two hours it was showing your order on the way. When I have contracted zomato executive he said I can only cancel your order. That time there was night curfew in our area. So I had no option...
Apr 09, 2021 by Amol
Zomato - I was cheated Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: today i ordered a waffle from the belgian waffle co the order took more than ** min to deliver the delivery guy ...
Apr 07, 2021 by bhuvan tej mandava
Ordered chilli kabab from Zomato ,this item is listed by applying pure veg filters and also item has veg tag in ordered details .I did got non veg item when order delivered ,I am pure veg and not eaten non veg in life I feel it's sin and feel v...
Apr 04, 2021 by Prashanth m hegde
Zomato - Order was not placed Closed
The amount of *** was debited from my account but my order was not booked. As it is showing the payment was failed. ...
Apr 03, 2021 by Tarun Kumar
Zomato - Food not delivered Open
I ordered a food using zomato delivery app on ** March **** around *.** and it should delivered by *.** pm but I didn't received any order and on app the are showing order is delivered and I call restaurant also but they are not picking my call...
Mar 29, 2021 by Sushil Gurjar
Zomato - Uncooked one and also burned food delivered Closed
Hi, I am ankit from rohtak haryana. I ordered food for my family which is * aalo paratha, rasmalai, aalu tikki burger, Chole....so all the food items are disgusting, paratha are uncooked, rasmalai is completely tasteless, tikki in aalu tikki ...
Mar 20, 2021 by Ankit
Zomato - Items missing from my order Open
Yesterday I ordered food from zomato and some items were missing so I contacted delivery boy as well as zomato but nobody addressed the problem. It was so embarrassing in front of my guests and had to order from nearby place to compensate food....
Mar 20, 2021 by R Varshney
Zomato - Sent Incorrect stale item Zomato refused to replace or refund Closed
Wow momo, sent me stale, and half sized au gratin, zomato refused to either replace or refund me for that order. They wasted *.* hours of mine and did nothing....
Mar 19, 2021 by Kaushik Agarwal
Zomato - Cockroach in good Open
We had to ordered this food in goa at night, we had to throw away after we found cockroach in it and wander places for food at late in the night without any money....
Mar 16, 2021 by Karthik
Zomato - Address is wrong Closed
I ordered zomato T shirt but still I doesn't get any notifications and update...
Mar 05, 2021 by Suresh
Zomato - RECIEVED STALE FOOD DENIED REFUND Closed
I had ordered food from zomato, the items were missing and the pizza that was recieved was stale, i immeidately sent a message to the customer support and they refused to help me then i sent an email and they havent responded even ...
Mar 02, 2021 by Akriti Kumar
Zomato - Regarding a spoilt cake Closed
My order Id was **********I ordered a cake from Zomato on **th Feb, it was in a bad condition and I sent multiple mails regarding the same, for about a week. I still haven't received a response from the support team and would like to know if th...
Feb 25, 2021 by Anu Gupta
Zomato - Irittating by calling twice a day and messaging Open
Zomato is calling me twice a day for join as their delivery partner. I mailed them two-three months ago for mentally harrassing me with their continuos calling. They replied and stopped calling and texting. But they again started calling twice ...
Feb 18, 2021 by Arjun K Ashokan
Zomato - Zomato give me spoild food Open
Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: Today order food is spoilt *nd time this was happening It occurred on: */**/**** Give money back in my origina...
Feb 09, 2021 by Sagar ashiyani
Zomato - Stale food delivered Open
On *th feb **** i order online food from zomato and i received stale food which was very bad in taste . I asked for return and replacement didnt recieve any update. Now they are not refunding my money...
Feb 07, 2021 by Dimple mali
Zomato - KFC Missing Order Closed
Today I had ordered from kfc and the popcorn chicken item was missing and they have packed the wrong itemsOrder ID : **********Worst support from Zomato Refund it immediately ...
Feb 01, 2021 by Prabhakar
Zomato - Received wrong order Closed
Order id -********** I placed order for * chocolate chip shake and * mocha mania shake from keventers however they sent * bottles of cold coffee shake which is much cheaper so I'd like my refund please I sent several mails to zomato support ...
Jan 27, 2021 by Vedang narain
Zomato - Incorrect Cake Sent Closed
I sent a cake to my sister on her birthday through zomato but Zomato has sent cake which is very ugly looking and damaged when I try to reach the support they dont have a proper support also Even I took zomato pro for premium support, Even they...
Jan 16, 2021 by saikalyans
Zomato - NON REFUND FROM ZOMATO Open
I had ordered * items worth ₹***.** on *st Jan, **** at **.** AM from Cafe Coffee Day, Jubilee Hills via the Zomato app. Later I was informed by the CCD manager that * of the items is not available hence he'll be delivering only the other rem...
Jan 08, 2021 by Dr Vishal Yadav
Zomato - Package not deliver Closed
I have ordered some food items from Zomato , my payment has deducted from my account but not received my order ...
Jan 08, 2021 by kannu sharma
Zomato - Money not refunded Open
i didnt receive my order: **********...
Jan 06, 2021 by nishant Ahlawat
Zomato - Order not confirmed but money got deducted Closed
I placed the order for Dominos pizzas through Zomato. After paying the amount through Gpay, the amount got deducted but the order failed to confirm. I contacted their customer support team through their app chat service and was assured that the...
Jan 05, 2021 by Munira
Zomato - Money not refunded Closed
money deducted from bank account but payment failed and money not refunded till date...its been * days....
Jan 04, 2021 by prakhar dixit
Zomato - Order not delivered and money not refunded Open
I had ordered Paneer Extravaganza Semizza worth Rs. ***.** from Ovenstory pizza, Sinhgad road, Pune.( Date- **.**.****, at **:** PM. Order number/ ID: **********.) My order was confirmed by the restaurant but it was not delivered to me. Upon ca...
Jan 04, 2021 by Keyur Kulkarni
Zomato - No refund yet Closed
I have ordered food from zomato on **th December . The transaction was successful from my Amazon pay but payment failed in zomato. My money has deducted but order is canceled. The customer service is very bad that they are not paying attention ...
Dec 30, 2020 by Sulagna Singhdeo
Zomato - Refund not given even after 1 5 months Closed
I ordered a dish from Zomato. The food was not good and I complained about it to Zomato customer care. They agreed to refund entire ***.** rupees. This happened on **th November. But even till today , they have not refunded and each time I ask ...
Dec 29, 2020 by Rehaan Haider
Zomato - Cheating without giving bag and t shirts Closed
Joinned zomato delivery partner on **/**/****. Paid full access amount of Rs. **** and went to suggested location to collect bag and t shirt but wrong info from app. After raised ticket no is ********. Simply got reply due to corana our office ...
Dec 24, 2020 by Vivek
Zomato - INCORRECT QUANTITIES OF FOOD DELIVERED WITH BROKEN PIECES Open
Hello Officer, This complaint is against ZOMATO the online food provider Complaint for : PROVIDING WRONG QUANTITIES of FOOD and BROKEN Pieces and poor quality having smell in the product ORDER ID # ********** CALLBACK NUMBER : +** ****...
Dec 23, 2020 by Subhodeep Ganguly
Zomato - No action on a bad delivery Open
I ordered a food item from Sigdi Restaurant at Anand, Guajrat. The quantity was less than a half of which usually does. The box in which the foot item was supplied was not sealed or even taped. It was just flipped open without efforts. It clear...
Dec 22, 2020 by Clement Christian
Zomato - NON VEG FOOD SENT INSTEAD OF VEG Open
WRONG ORDER WAS PLACED BY ZOMATO TO THE RESTAURANT.INSTEAD OF VEG DISH NON VEG WAS SENT TO US AND WAS UNKNOWINGLY CONSUMED BY US FOR WHICH MY RELIGION WAS COMPROMISED ...
Dec 19, 2020 by JAY TOLAT
Zomato - Delivery delayed by one hour no refund Open
I order Order ********** i placed with gadkari katta was running late by one hour and called valet and restaurant but restaurant was not ready to cancel the order and Zomato person has cancel the order itself on call and promised entire refund ...
Dec 14, 2020 by Snehal
Zomato - Payment done in gpay but order not confirmed Closed
Order id - ********** . I have ordered food in zomato using upi. Gpay transaction was completed and amount debited from. My account but in zomato the order was not confirmed. ...
Dec 09, 2020 by Karrtika Prabhakar
Zomato - False Claim of refund by Customer service Closed
This is regarding an order placed on zomato for Hyderabadi chicken dum Biryani by The Masala story by Punjabi by nature. I had got incorrect item with it being stale too. I mailed Zomato customer service regarding this matter because due to Z...
Dec 02, 2020 by Veshant Garg
Zomato - Amount debited but order not confirmed Closed
I ordered in Zomato - Baby Restaurant for amount rs ***, amount debited from my account but order was never confirmed and they also did not refund the money back. ...
Oct 24, 2020 by shakila
Zomato - Money deducted but transaction failed Closed
I placed an order through Zomato and the bill amount was *** . It directed me to my NetBanking and went all the way to the end and I got a msg from Zomato saying transaction failed but the amount got deducted . ...
Oct 15, 2020 by Thejus rajanna
Zomato - Cancelled and No refund Closed
Order was cancelled. No refund. Very rude Customer service by Zomato Delivery guy Prabhakaran and Zomato Agent Balwinder....
Oct 14, 2020 by Saravanan Radhakrishnan
Zomato - Food delivered late and cold Closed
i placed pizza order from Domino's using Zomato. Zomato charged for delivery Rs. ** and order was placed at *:**pm and it was showing that it will deliver maximum to *:** pm. I expected that Domino's guarantee ** minutes delivery so why Zomato ...
Oct 05, 2020 by Rohit
Zomato - Hospitalized due to food poisoning Closed
The food quality during this pandemic the price of trusting a restaurant or zomato for quality standards are being abused. The food gave me food poisoning and I'm admitted in a hospital since yesterday. I want a full fledged apology and po...
Oct 05, 2020 by Ananth Sai Reddy
Zomato - Item missing in my order Closed
I had ordered * kizhi porotta and * special juice tgrough zomato. When the delivery guy delivered the product i found that * juice was missing, and i asked the delivery guy about that and he replied that the product is finished and the shop was...
Oct 04, 2020 by Hashim S A
Zomato - Zomato charges more amount than the restaurant Closed
The cost of the panner biryani from "Biryani kitchen" is *** rs but when I ordered it from Zomato its ***Rs. They are charging extra money for packing and taxes ,delivery. I contacted there service center but they are not ready to accept th...
Oct 04, 2020 by neeharika
Zomato - Items missing in my order Closed
Ordered from KFC banjara hills through zomato on **th september *.** pm Order no ********** * item, chicken hot wings were missing and zomato was not giving me a solution irrespective of the emails, and chats with zomato support staff . ...
Oct 01, 2020 by Rakesh Melam
Zomato - Cor veg item no beg item delivered Closed
I have ordered the veg soup and which is costing about the *** rs but they have delivered non veg items and now zomatio guys is saying that we are not responsible for same instead of refund he gave promo code that can be used for next order...
Sep 28, 2020 by srisam
Zomato - Item missing in my order and no refund for the same Closed
I ordered through zomato from shawarma point,kodambakkam.order is spl chicken shawarma platter with add ons *)garlic paste, *)cheese *) mayonnaise.they charged rs ** for each add ons.but they failed to provide me with * and *. So I contacted zo...
Sep 27, 2020 by Sathyanarayanan t
Zomato - Pakage not delivered Open
I ordered food from zomato. The driver called after sometime and said I can't come my bike is not working and I have just picked the order. Actually he was just at the restaurant and asked me to come there. I couldn't go there , so I asked him...
Sep 24, 2020 by Ishitaa Bhandari
Zomato - Package not delivered Open
Without making a single call my order for dinner for children and family was canceled. When we called the rider boy at provided mob. No. **********, we found this no. was switched off. We are very much saddened knowing that the ordered food for...
Sep 21, 2020 by Rajani Das
Zomato - Zomato order received spilled and wet Closed
Dear Team I had place an order thru Zomato App with La Pinoz Pizza on * th August **** and received totally spilled and wet order by your delivery executive . This was due to improper handling of food items by the executive as he had mishand...
Sep 12, 2020 by vishwas bhatia
Zomato - Account debited without the order being placed Closed
I ordered a chocolate worth ₹*** with a delivery charge of ₹** from Good Bakery Essentials , Nishatganj , Lucknow through Zomato at *:** pm . On entering the Otp , it displayed a message 'access denied' after which my order was cancelled ...
Sep 10, 2020 by Jhanvi Bajpai
Zomato - I didn t do any order and amount should be debited from my account Open
I am vishal raj . The issue is that on **/**/**** at **:** from :- Terminal owner name - ZOMATO GURGAON. Terminal id - PU****** Transaction no - ************ Amount - ₹***.** This transaction made by zomato without my information ...
Sep 02, 2020 by Vishal raj
Zomato - Coupon code not received Closed
Order ID #********** placed on ** Jul, **** I have ordered food and used coupon"ZSHAW" which gives premium access to Shaw Academy online courses. They have promised to send a coupon within **hrs,** days has been completed till now no response...
Aug 28, 2020 by Bhanu kiran
Zomato - Payment not processed Open
hi sir , my name is vidyasagar, and i'm running veg store in zomato app, and on **-**-****, i got an order and no delivery boys available on that time , then order delivered by restaurant, then those people cancelled that order by zomato after ...
Aug 25, 2020 by BALLU VIDYASAGAR
Zomato - Food not delivered but i was charged Open
Dear sir, Due respect i shalu singh is using zomato for years and then has faced small issues regarding delivery and those issues were solved but few months back i raised a issue of my order not being delivered yet i was shown in my app that i...
Aug 25, 2020 by Shalu singh
Zomato - Order from Zomato was not delivered and need refund Open
Hi this is Naveen from Bangalore today I ordered my food from Zomato from the restaurant name called as Halli Badoota and paid *** rs for the order. since my order was getting late I called the restaurant and they replied it's closed but Zomato...
Aug 09, 2020 by Naveen C
Zomato - Wrong product delivered Open
I had ordered a pizza from zomato through a restaurant named Hakka Makka. I had ordered for a large chicken pizza with additional mushroom toppings. And to my surprise what i had received was a mini pizza which was smaller than domino's small p...
Aug 08, 2020 by Hritik Jain
Zomato - Refund not initiated for Order Number Closed
Hi, I am writing this email for Order number ********** which I have placed in the name of Sakshi Bajpai for half KG * pack of Kaju katli which was delivered as * pack of * KG kaju katli. After try to reach you order got canceled but no ref...
Aug 02, 2020 by Mayank Bajpai
Zomato - Pickup centre for tshirt is wrong Closed
I have recently downloaded Zomato delivery app to join as a delivery executive. I paid ****rs and the next step was to collect the tshirt and bag. But the pickup centre listed in the app is wrong. I can't collect the tshirt and my account will ...
Aug 02, 2020 by Rithvik Anilkumar
Zomato - Refund amount not received Closed
Gud morning sir/madam I made an order past week the order was declined my amount was credited to merchant till now I didn't receive my refund amount of fipola ***and fish and meat *** it has been already one week till now I didn't receive any ...
Jul 20, 2020 by Sandhya
Zomato - Food quality issue Closed
I have ordered food on Zomato on **th July **** (Order no **********) and I found the food quality was not up to the mark.I found a stone particle inside my food.So,I guess the food quality is not taken care of.This is not at all acceptable as ...
Jul 19, 2020 by Pankaj Kumar
Zomato - Over spicy food is given Open
i ordered food from a restarent named as bad boys which i usually order the same food from the same restaurent,but that day i god over spicy foon and completely uneatable we didnot consumed it,but they are not listening to my problem....
Jul 17, 2020 by ajeet chaudhary
Zomato - Fake restaurant in Zomato Closed
It's fake restaurant as I know after order received. It's better to remove this partner from Zomato app. Otherwise I will feel instigate to file consumer complaint. I ordered full butter chicken , they send dog or pig meet instead of chicke...
Jul 10, 2020 by Dawarka dass
Zomato - Zomato delivered the unhealthy Smelly food Open
Hi, I have order a pizza from zomato on *-july-****.After ** min they have delivered the pizza in sealed box on my buildings gate. I took the delivery and come to the house and open the box.I saw pizza was in its worst situation.like piece...
Jul 02, 2020 by Girraj Gandhi
Zomato - Food delivery never handled food properly Closed
Hi Jai hind i would like to raise complaint against Zomato.as well as i m big fan of this delivery service provider chain but because of some unprofessional food handler they are loosing their reputation in the market, i m straightly coming t...
Jun 27, 2020 by Gandhi chintan udayankumar
Ordered food from Shah Ghouse Cafe and restaurant and Called delivery Guy Akbar(+** - **********). Akbar said, he wont be able to deliver the order and has mentioned the same to Zomato to cancel the order. The order was never delivered but i...
Jun 25, 2020 by Sanjay Ray
Zomato - Delivery boy used abusive language to costmoer Closed
I ordered chili paneer from Zomato second wife restaurant delivery boy Ashish Kumar ask me the address I told everything about it but he use abusive language like preshn kr diye lawde ki lund etc how can u provid to such a illetratrate person w...
Jun 23, 2020 by R k Pathak
Zomato - Zomato payment failed but money deducted no refund given from 20 days Closed
I had ordered mangoes from zomato on **th May** however while paying my money got deducted from zomato but got message payment rejected. Now I am chasing zomato chat after every * days but every time i am getting response again * to * days. Now...
Jun 05, 2020 by Raghavendra Poojari
Zomato - Frozen and out of date meat delivered Closed
The fish I ordered was frozen and clearly out to of date . I called the restaurant , they said they'll check and let me know but never called back and did not answer my calls. If I am to get sick after eating this you'll be responsible but I'm ...
Jun 03, 2020 by Rufus Lepcha
Zomato - Food not deliver despite the guy being outside the apartment Open
I ordered food from Gopala Bits and Bites, Mumbai. For some reason he was not able to reach me on phone, he cancelled my order despite the fact that he was outside the apartment, which he accepted over the call. He should have delivered on ...
Jun 02, 2020 by Shwetabh Kumar Gupta
Zomato - Bad service Open
Order food from them they cancelled it after * hours and asked me to order again.The food was delivered to me in around * hours in total and the representative was only giving bot replies....
May 31, 2020 by Abhishaik Raina
Zomato - Denying delivery at the given address Closed
On **th may afternoon I have ordered food item from zomato app,the delivery address was Agartala Govt. Medical College boys' hostel,but the delivery boy refused to deliver to my exact location,he came to gb bazar which is almost *** m from the ...
May 25, 2020 by Supratim Saha
Zomato - Taken cash on delivery Closed
Hello. Zomato delivery guy tool cash on delivery when we had already paid him via upi. My father in good faith also gave him more money due to corona times. Now zomato is not helping me even after reporting fraud and putting mails so many ti...
May 24, 2020 by Rajatpreet
Zomato - Order cancelled no refund given Open
My order details: Order number: ********** Payment: Paid : Using Paytm Date: May **, **** at *.** pm Deliver to: A/*, Taj Colony, Pais street, Byculla, Mumbai - ******, *st floor, Jacob circle I am really disappointed with the policy ...
May 23, 2020 by Arthur Lobo
Zomato - Missing item and stale food Closed
Hello Team, I am really disappointed with the kind of service Zomato is giving these days. I had placed an order recently with order id **********. I had a missing item of Belgian Chocolate Cakeshake, I need an immediate refund on the ...
May 23, 2020 by Mohammed Kashif Moloo
Zomato - 2 Orders only 1 Delivered No Refund even after 1 month Open
On ** April **** I placed order on Zomato from Restaurant Pizza Peddlers for amount Rs***. OrderID ********** & OrderID **********. (All proof attached and systematically explained) I apologise as this will be very long to read so, I will ...
May 17, 2020 by Supreethkumar
Zomato - Zomato delivered a rotten product and refused to change Open
My order no is **********. I ordered a cheese blen sauce *kg and i got a rotten package. Even the sauce was getting expired in just * days from the date of delivery. I called the customer care fro rotten product delivery, but they refused to ...
May 16, 2020 by Shivanshu bansal
Zomato - Refund from Zomato not received Open
I ordered Food from Rohan's kitchen through Zomato app on **.**.****. I paid rs *** online and the restaurent rejected my order, now i had a chat with zomato people they said money will bw refunded in *-* business days. My money is still no...
May 11, 2020 by Bitan chakraborty
Zomato - Zomato payment failed money deducted Closed
I placed an order worth rs. ***.** on Zomato. I made the payment using Google pay. The payment was failed but the money was deducted from my account...
May 07, 2020 by Gautam Sharma
Zomato - Item not delivered nor money refunded Closed
I had ordered a list of items from zomato of which few where not delivered... Now zomato is stating it wont refund the money ...
May 02, 2020 by Kamlesh
Zomato - Damage of my item Open
When ever I placed my order, money was deducted from my account. While receiving my item food was broken & it was half, might be somebody have opened & eat that. All are smelling very foul & spoiled everything completely. But when I made a com...
Apr 25, 2020 by Siba Rath
Zomato - Without order My money got deducted Closed
The first time I installed the Zomato application and am not even order the food but while adding my card details to the payment option. My money got deducted by Rs.***.** rupees. Also, I showed my order history to the Zomato team through mail....
Apr 22, 2020 by sivakumar
Zomato - Zomato Zomato order failed but money deducted Closed
I ordered food from zomato app but order failed and money deducted from my account. Date of transaction: Date of Transaction - **th April**** Location: Pune Order - Biriyani...
Apr 18, 2020 by Srinivasan
Zomato - Not delivered and cancelled later Closed
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...
Apr 02, 2020 by Himanshu
Zomato - Zomato fraud cheating harasssing service and customer service Open
Sir I am arjun krishna from chennai I used to order food online and I am staying single .for the last *month Zomato service and customer service are torchuring and harasssing I am fed up and again'and again they are distracting me with their se...
Mar 31, 2020 by Arjun krishna
Zomato - Food provided was not edible Open
The food delivered was not edible in any case and when I raised a complaint regarding that and asked for a refund they refused and said we cannot do so I asked them why they said we just can't...
Mar 29, 2020 by ERICA MAKASARE
Zomato - Utter Carelessness Corona Pandemic Open
Delivery agent not wearing a mask and gloves during this Corona pandemic. It's a shame that they can't follow basic safety guidelines during this pandemic. Sambhar delivered has hair strands in it. They can kill thousands of people this way...
Mar 29, 2020 by Raghvendra Kumar
Zomato - Bad quality oily food delivered Open
Order id:********** I recieved oil soaked smelling chole bathure. With the start of corona virus, i dont think zomato is working for profits and delivering bad qualify food....
Mar 27, 2020 by Ashutosh Kumar Mishra
Zomato - Order Not Delivered Closed
I ordered breakfast of * vada with single poori and *x Mysore Bajji on ** March **** at **:** A.M. After Sometime I get to know that reastuarant is closed. So I confirmed with reastuarant. They Confirmed as they are closed. But I received a mes...
Mar 27, 2020 by Sampath
Zomato - Food not dilivered Closed
i ordered food from zomato from biryani king and paid online for it the valet switched of his phone and there is no way to connect to customer care... this is just not acceptable order no. **********...
Mar 22, 2020 by hurain
Zomato - Zomato order failed but money deducted Closed
I ordered food from zomato app but order failed and money deducted from my account...
Mar 19, 2020 by Chander Parkash Sharma
Zomato - Wrong and Fluke information Closed
The application is offering a ** percent disocunt on a resturant specifically but when I am ordering they are simply saying that coupon invalid. Why fake and fluke information to consumers?? I have in detailed evedences as well....
Mar 18, 2020 by Shivam Bali
Zomato - Zomato On time or Free Offer Closed
I have ordered lunch (Order Number **********) from a famous restaurant in Hyderabad at **.** pm on **th March **** Order was accepted by the restaurant seconds after placing it. It has an offer "on time or free" so the delivery time for that ...
Mar 14, 2020 by J Sai Tharun
Zomato - Zomato food not delevired Open
I have ordered food online, delivery executive has taken the food and no response form him long time his name is chandrajan , number **********- and zomato customer care no proper response , they justy simply refund amount and i wasted my time ...
Mar 14, 2020 by Arun
Zomato - Part food items delivered Open
I have ordered food from Oye Kiddan through Zomato app on **/**/**** Order number ********** Amritsari Chole meal (rice, chole, Chaas and salads). Only rice and chole was delivered and they didn't give chaas and salads. When i raised concern on...
Mar 12, 2020 by Ravi Kumar Rajak
Zomato - Zomato Auto Order Cancellation Open
For three months now our restaurant has been facing auto cancellation of orders on the Zomato platform with no reliable communication from the Zomato support team. The message sent to the customers is that the restaurant is at fault. We are los...
Mar 04, 2020 by Rannaghar Kitchen
Zomato - High cancellation fee Open
Order ID ********** Mobile ********** I had mistakenly placed an order on zomato at Bombay Burger Cafe For which i was charged **Rs as cancellation fee. Cancellation fee cannot be this high I kindly and politely reque...
Mar 04, 2020 by Racheet Mehta
Zomato - Not received food nor Refund Open
Food ordered but mistakely it was enter wrong address. But i admitted the same and provided the new address. New address within * km from old address. Both of location within city of heart. Zomato denied for giving food online delivery. Rs ** ...
Mar 01, 2020 by JITENDRA Biswal
Zomato - Delivery not done after accepting order Closed
I have order from zomato for pizza from domino but they have accepted the order but not delivered it...
Feb 29, 2020 by Priyanka nath
Zomato - Money deduct 2 times Closed
I placed a order on Zomato..* plate egg fried rice & * plate boneless chilli chicken from Dunlop hotel & Restaurant..total payable amount ***.**..I was paiding from my debit card ..gave an OTP..after some times in loading..Oder placed..but my m...
Feb 29, 2020 by Sutanu Ghosh
Zomato - Scam inside zomato Item cancelled Open
For order ID :********** the item was cancelled for no reason. For *.**hrs there was no activity, i contact restaurant he say he reported no response. My customer support chat is blocked by them for no reason . Only way i can contact them is ma...
Feb 28, 2020 by Dinesh
Zomato - Food not delivered and refund not given Open
I ordered food through the Zomato app , and the amount of the order was already paid online . Then zomato didn't assign any delivery valet and after ** mins cancelled my order . Now when I'm asking for my refund , they are refusing to refund me...
Feb 27, 2020 by Prajjalit Adam Gogoi
Zomato - Ordered canceled and no refund given Closed
hi i ordered cake form zomato and they called me few times was not available to take call i called the person after getting the calls within few minutes to know they cancelled my order and no refund will be given. and they informed me back say...
Feb 26, 2020 by Neeti Singh
Zomato - Refund not initiated Closed
I ordered food from the Zomato app, the restaurant name Borivali Biryani Center was showing good reviews and ratings by Zomato. I ordered from there and when we unpacked food we saw the food quality was way too bad and was not even packed prope...
Feb 26, 2020 by Pratiksha Patil
Zomato - Refund not done Closed
Hi this Bharathkumar. Actually i ordered a food on zomato app, on delivery time itself that hotel manager called me and said that zomato guy missed some of ur parcel here so yu call and inform him. Later i contact zomato support they compelled ...
Feb 24, 2020 by Bharathkumar
Zomato - Incorrect order on zomato Closed
I ordered chilli chicken and I got pasta ..Zomato in app support gave no help ..I am feeling cheated ..order id **********...
Feb 23, 2020 by Angad Singh
Zomato - Refund not credited Closed
I have ordered some food items worth Rs. *** in zomato accidently to a wrong address.. So i cancelled that order and put another order ( same items, same restaurant)within ** minutes for the Correct address... For the cancelled food item, I did...
Feb 22, 2020 by N Rama Ayyappa
Zomato - Refund not done Closed
I. Was ordered my food in Zomato app.the Zomato clock shows only ** minutes for your food delivery but till **minimutes I was not kept my order. So I cancel my order.I was asked my refund in that company that company said no refund is possible...
Feb 19, 2020 by NITHISHKUMAR
Zomato - Fraud transation Open
On *th feb ****.I ordered a food online through zomato with some offer and I called up to zomato customer care no.got from google search.he ask me the problem assured me to resolve it .for that he sent me message and told to forward on the giv...
Feb 17, 2020 by Deepak bajpai
Zomato - PAYMENT DEBIT ORDER NOT DELIVERED ABUSIVE DELIVERY BOY Open
After my Online payment and food prepared, zomato executive Cancelled my Order and No REFUND have been done as Executive said my location is out of service area but there is no Location as Address was same as given. ZOMATO DELIVERY PERSON AB...
Feb 15, 2020 by MALAY GUPTA
Zomato - Food not delivered Open
Delivery boy not delivered the food on the home address...
Feb 14, 2020 by Anil kumar singh
Zomato - Quantity relative Open
Sir mene zomato desi tadka se * bread butter and * jam butter order kiya pr usne order me only * jam butter hi place kiya or bread butter nahi kiya charge dono ka pay kiya ase quantity me dhokha kiya please help me...
Feb 10, 2020 by Himanshu dave
Zomato - Account blocked Closed
The last time when I ordered before my Zomato account was blocked was the time I reported and incident. It was bcz the order was accepted and was cancelled after almost an hour due to rain (I'm assuming). So I raised this and the next time I op...
Feb 09, 2020 by Parul
Zomato - No refund after promising timely delivery Closed
Zomato promised to get our food delivered within ** minutes or full order free. But, we got our food after * hours and they refused to give our refund back. We have screen shot of this detail, in which zomato itself committed to do so....
Feb 09, 2020 by Suresh G
Zomato - I order tandoori pasta but order not delivered to me and payment debit Closed
I order pasta on Zomato my order not delivered to me and amount debited and refund not back in my account ...
Feb 04, 2020 by Gagandeep kaur
Zomato - They sent me different from what i ordered Closed
Order id ********** I ordered chicken biryani they sended me mutton biryani...
Feb 04, 2020 by Vamshi Krishna
Zomato - Do not refund money Closed
Ihv ordered some food from my account cutting money and cnt refund plss help...
Feb 03, 2020 by Aanchal rehan
I've ordered from zomato, the restaurant sent me an incomplete order. While taking it up with zomato, they refused to refund the amount. They were eager to give promo code. After a long chat, which went nowhere. I've acquired the complaint id: ...
Feb 03, 2020 by Yagya Singh
Zomato - Money not refunded yet Open
I orderd on zomato on **th of jan of rs.***. I done my payment with google pay and of payment has been deducted or the hotel said your order is out of stock. And zomato said u will get your refund in * days but yet i will not recieve my money b...
Feb 02, 2020 by Anjali
Zomato - Poor Service by Zomato Open
Every time order the food from zomato they deliver the it very late. If we will chat with the customer service they give following excuses *. We do apologise for inconvenience that have caused to you. *. We will give you token of apology of I...
Jan 31, 2020 by Manpreet
Zomato - Package not delivered Closed
The delivery guy just showed that food was delivered and when i called him he was not answering. Later blocked me. So my food never came....
Jan 29, 2020 by Shivam
Zomato - Order not delivered Closed
Hi I order food through zomato app and it is not being delivered...and the vallet person they provided also automatically diminished from that...so I am unable to trace the food item......
Jan 28, 2020 by Gourab mohanty
Zomato - Refund not received Open
I ordered food and paid online . Somehow food got rejected... I thought its rejected leave i ll get refund y to order again.. nxt day wen i didnt got any refund i enquired ... They said rider was calling and no was nt reachable so it got reject...
Jan 28, 2020 by Akash Mahilange
Zomato - Food not received and payment debited Open
We had ordered a food delivery from Zomato. We saw that the status of order updated as REJECTED. This meant we didn't receive the food or contact from zomato valet. Even after this we initiated a chat with zomato executive personal. They kept ...
Jan 26, 2020 by Shweta Asodiya
Zomato - Manipulations of discount by zomato Open
Hi, I am raising this concern as Zomato is manipulating prices .so that even after applying offers .it remains unchanged. I have attached order details for the same.kindly look into it....
Jan 21, 2020 by Ashutosh Kumar Mishra
Zomato - Full order does not give on order id Open
I give order from zomato in Tiyasa Restaurant for two chicken biriyani (serves with two egg) with order id ********** in **th january *.** pm . I call restaurant to give two egg with chicken biriyani , then they said to me that two egg can not ...
Jan 17, 2020 by Astik Barik
Zomato - I did not get a refund Closed
I did not receive the refund...
Jan 15, 2020 by Rajdeep singh
Zomato - Incomplete package delivered Open
I had ordered from cad m cad b restaurant in durg through online food delivery portal named Zomato and it was a prepaid order but to my surprise they served us a completely soiled and mutilated package of pizza. Moreover one of the items in the...
Jan 14, 2020 by Arindam bhukta
Zomato - Package not delivered Invoice also changed as per their wish Closed
i have ordered for Value of food *** excluding GST (**.**), Delivery Charges (**) and restaurant Packing charge (**.**). I have used promo code -*** , so total i have paid ***.** amount. The food i have received with invoice of one quantity l...
Jan 13, 2020 by BALAN N
Zomato - Verbal Abuse Closed
I would like to draw ur attention to a recent incident happened with me through zomato customer care i got a call from gurgaon office regarding zomato gold purchase when i said i am not intrested regarding the same the person abused me saying...
Jan 11, 2020 by Mrinmayi
Zomato - Food not delivered Closed
I have placed an order today with ID: ********** with below address. However, food was not delivered as the delivery person went somewhere else and refused to redeliver it to the correct address mentioned with the order. When contacted Zomato c...
Jan 06, 2020 by Saikat chakraborty
Zomato - Not deliverd My food Open
I hv order a pizza from Roms pizza through zomato. I'd paid online for the same but he can not delivered . But my amount has been paid online. It is a request to you kindly take it for serious concern ...
Jan 05, 2020 by Priyanshu
Zomato - STAPLER PINS in Veg Noodles Closed
Zomato (Restuarant name India Garden, Electronics City Phase *). For Order dated **/**/**** Order ID **********. *. Veg Noodles has STAPLER PINS....it was bought for kids and as I felt something sharp while eating and found stapler bins ...fe...
Jan 04, 2020 by Soumi Mukherjee
Zomato - Cash on delivery mode has been blocked Closed
My cash on delivery is blocked from a month and after contacting them through app,mail and Twitter,no proper resolutions has been made from the support Team.They assumed me after few online transaction it will automatically remove my COD block...
Jan 03, 2020 by Aman Raj
Zomato - Zomato Gold charges Open
I was charged with zomato gold membership due to their stupid app interface with just doesn't work properly and the moment it happened "accidently", I informed customer chat support, now they don't help ever. I have been sending emails to zo...
Jan 03, 2020 by Aman Agarwal
Zomato - Non veg biryani instead of veg biryani Open
I ordered hyderabadi veg biryani on * jan **** from zomato (chandigarh) but they delivered non veg biryani. I m pure vegetarian. When I just put my spoon into biryani I found non veg part and I was really shocked. I was just about it eat.... Th...
Jan 02, 2020 by Pooja
Zomato - NonVeg in place of veg order Closed
I ordered Veg farm villa Pizza from La pin'z pizza on **st Dec ****. What I recieved was Mixed Grill non-veg pizza....
Dec 31, 2019 by RUCHI DUBEY
Zomato - Wrong Food inedible food delivered Closed
The food was too oily and very salty .The dessert which was supposed to be Randi was nothing but milk....
Dec 31, 2019 by Uday Bhanu Roy
Zomato - Delivery is too late Closed
Zomato delivery has taken already * and a half hour and order is yet not delivered and the zomato valet was not able to communicate either in english or hindi. Zomato support is not responding and they are giving me some message because of my ...
Dec 30, 2019 by Satyam Garhewal
Zomato - Zomato refund Closed
I had called for a ice cream from get a whey which was a tub and I rcvd a small cup so I told the zomato valet to take it back so he called the zomato executive and the executive told me to keep it as a complimentary from their end and that p...
Dec 28, 2019 by Rahul chhabra
Zomato - Order cancelled but money not refunded Open
When Will I get my refund? ORDER ID: ********** They have Already Stored Sweets I also Went To restaurant to Cancel the Order I already Told Them Not to Prepare .and now don't say That You have charged whole My money as cancelation fee I wil...
Dec 28, 2019 by Akshit Mohal
Zomato - Zomato Gold plan expire before expiry date Open
I have purchase zomato fold on **/*/** for two years and so my expiry of the plan will be **/*/**. My plan got expire in the month of Nov **** and after reaching out to support team they are informing from my side i have delete gold accoun...
Dec 27, 2019 by vishal thakkar
Zomato - Zomato Gold Fraud Open
I paid Rs **** for Zomato Gold for * months. But I got the membership for only * months. I was cheated by Zomato...
Dec 20, 2019 by Somesh Sharma
Zomato - Wrong product delivered Closed
Order id: ********** I ordered a cake and it was delivered late. Secondly it was not what i ordered. Third, you chat support executive don't have the professional manner to talk to customer. The agent was sending me emoticons over chat. And ...
Dec 18, 2019 by Ashish Yadav
I ordered an once creame bt later I got to know tht they don't carry ice bags so it is pretty obvious tht the ice creame would get melt so I called the shop owner he told me to cancel the order no other options available then from last ** days ...
Dec 16, 2019 by Shubham
Zomato - Non delivery and Non refund Open
Order number ********** date * th dec **** order from The Frankies,Civil Lines,Jabalpur.Food not delivered ,Excuses given were wrong location by delivery person,then during interactions with customer care, the person repeatedly changed his ver...
Dec 15, 2019 by Pallavi shreshtha
Zomato - Food not delivered Closed
I have ordered food from zomato on **th december ****. But even after waiting for two hours no valet was assigned and it was showing food is being prepared in the app. The app only which allows chat kept asking to wait for more minutes and th...
Dec 15, 2019 by Vicky Dutta
Zomato - Package not delivered Closed
I haven't recieved any food at my place which i had ordered... I had already paid amount through net banking. In app it is showing that order had delivered. I tried to call the delivery guy but he is not picking my call....
Dec 14, 2019 by Chethan
Zomato - Received expired food and rotten food Open
Order no:********** Time : *:** pm **/**/**. I ordered a chicken Biryani but they gave me mutton Biryani that too expired and stale food and smells like horrible .i was very dissatisfied and tried to check with Zomato support they are not res...
Dec 12, 2019 by Ashok kumar
Zomato - Food not delivered Open
I order five plates momo.My order number is **********. I have given the proper delivery address.My address is at Adityapur but the delivery boy said that he would not come to Adityapur as he was not allowed beyond Sakshi.In my delivery addres...
Dec 11, 2019 by Rohit Kumar
Zomato - Amount will not refund Closed
I Order Zomato App but food is not deliver. message come initiated a refund your ored id **********and ********** . wiil not refung my account. i order in google pay my account. please check the issuse...
Dec 05, 2019 by venkatapathi raju p
Zomato - Cancelled my order didn t refund me 270 Closed
I made order via zomato & paid *** Rs via paytm , I suddenly cancel my order from zomato chat , called to delivery person & restaurant also .But I got call from zomato &told me take order forcefully else your amount will not even you don't want...
Dec 01, 2019 by JAGDISH purohit
Zomato - Payment requests from zomato on google pay without even ordering anything Closed
I haven't ordered anything from Zomato since many weeks , still today i received random payment requests from Zomato on my google pay app . The payment request was of Rs *** , it was sent twice. Is it a scam to extract money without orders or...
Nov 27, 2019 by Neha Rani
Zomato - Cheaters Frauds Inleagalsale unethicalpolicy pathiccustomersupport Open
I had ordered from this restuarant listed on Zomato and had a offer "Diwali" going today...Just because they had offer doesn't mean they will fool customer and serve anything up to there wish in any size and quality...I had given a simple order...
Nov 25, 2019 by Prachi
Zomato - Overcharged by Zomato Open
Zomato charges extra on two food items but restaurant provided bill with Rs ** less. So, point is here Zomato is charging extra on food menu and restaurant didn't...
Nov 24, 2019 by Agam Jain
Zomato - Food not delivered and no refund received Closed
Hi, I ordered food on **th November, **** evening (Order id: **********. Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...
Nov 22, 2019 by Pearl
Zomato - Food not delivered and refund not made Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: On **th Nov I placed order on Zomato as mentioned the order no. ABOVE to Tau Ka DHABA Gurugram..After waiting * hour...
Nov 21, 2019 by Jafar Rizvi
Zomato - Cashback for incorrect order Closed
I ordered meal from one of the reputed (now worst for me) restaurant on ** Nov ****. My order id **********. I received incorrect order. I dropped a mail to zomato customer care right away and they also accepted that the order is incorrect. Aft...
Nov 20, 2019 by Omkar
Zomato - Money charged and food not delivered order number Open
Order Number: ********** Order : Coconut Cookies and Chocolate Cookies Date of Order : **/**/**** ( *:**pm) Total Amount : Rs.***/- Mode of Payment: UPI Register Mobile Number : ********** , ********** Issue : I Placed a Order from the Zomato ...
Nov 19, 2019 by Govind Kumar Jha
Zomato - Worst Quality and quantity Closed
Ordered mutton biriyani from basmati biryani nation, but recived ***ml boxes * instead of ***ml and the rice mixed with masala which a human can't eat only masala and oil it's have around ** ml of oil in rice, i didn't eat it....
Nov 17, 2019 by Chandu c
I had made an order from behrouz biryani on Nov **, **** on Zomato for an amount of Rs. ****.** /-. The payment was made through google pay at Nov **, **** **:** pm and the payment went from my account. But in zomato the payment was incomplet...
Nov 16, 2019 by Vijayakumar N
Zomato - Food not delivered and refund also not given Open
As i have orderder from zomato now they are saying we have used your use location to track your order but your main address was different and my location is always on so they were refused to provide the food and not refunded my amount also...
Nov 13, 2019 by Abhishek singh
Zomato - Charged twice for order Closed
I tried ordering food from Yes Yes Hotel via Zomato app and made the payment using simple pay. Payment went through and order was never processed. On my simple pay, account that zomato charged Rs. ***. I tried again to order food from the same...
Nov 12, 2019 by M Sangma
Zomato - Not refunding full amount Closed
I ordered a pizza from Dutch Oven using Zomato app. I got it delivered on time but all the toppings on it were spilled. The solution to this issue by Zomato was a promo code of Rs ***, which is not even the half amount of what i paid for the pi...
Nov 09, 2019 by Preeti Sharma
Zomato - Zomato food not delivered but charged Open
i have ordered food through zomato from paradise hotel. however instead of delivering food i had received a message that delivery boy contacted me and as there was no response, food is cancelled and amount forfeited. i was never even informed t...
Nov 09, 2019 by KVVR KRISHNA
Zomato - Tasteless food received from Zomato and they are not giving my refund Open
today i ordered malai chap from a restaurant in noida named rumali's, first of all, the address they provided in google doesn't match with the address they provided in zomato, i'm least concerned about that. Then the delivery person who deliver...
Nov 05, 2019 by abhishek adhikari
Zomato - Order not delivered and customer care was arrogant not to call Open
The customer care of zomato was arrogant not to call me and initiate refund without compensation. This has to go to social media, they made me starve for whole night before of zomato technical error and not providing compensation. When I order...
Nov 04, 2019 by Josley jafran vas
Zomato - Redund not initiated Closed
I have ordered Food from Wrappers retaurant Via Zomato on *th October, My order was cancelled just soon after the payment was taken. I talked to the executive that day and he promised the refund will be given and I also followed up with your...
Nov 03, 2019 by Prince Ahuja
Zomato - Zomato customer executive lying and confirms of something which isn t honored Open
I have a long standing account with Zomato - Restaurant Finder and Food Delivery App. I have bought Zomato Gold membership costing Rs **** on October **th **** at *:** AM IST after seeing the promotion that I will be getting **** Zomato credit...
Nov 01, 2019 by Srinivasa Rao Bhandari
Zomato - Order not received but money charged Closed
Yesterday I had order Pizza's (food) from Zomato (Dominos Piazza) * Set Total Rs.****/- * Set Total Rs.****/- Two sms receive from my Bank ( Amount debited two times) * Set (Order) received but another not received & amount also dedu...
Nov 01, 2019 by Datta Jagdale
Zomato - Food not delivered and money charged Open
I had placed an order from zomato. The order was on the way and it got rejected. When I complained zomato because they refused to pay back my money, they said that the restaurant had prepared the meal and they didn't pay me back because I was u...
Oct 31, 2019 by Sneha Bhattacharjee
Zomato - Zomato support service is pathetic Closed
Sub: Order Number: ********** I experience very bad behavior from Zomato customer service person and the food delivery person today. I ordered from * restaurants today in Pune from Zomato. * from Cake N Ballon and *nd one from Taareef Rest...
Oct 31, 2019 by Rajesh K
Zomato - Package not delivered Open
They did not deliver the item. Claimed that they called but i did not receive any call. They denied refund and reattempt at delivery. ...
Oct 30, 2019 by Shabari Shankar S
Zomato - Cash back of 1000 not received for zomato gold Open
I have paid **** for zomato gold with code diwaligold but didn’t receive **** cash back and The person talking to me on chat stopped replying and said they can’t do anything after purchase ...
Oct 29, 2019 by Shalu
Zomato - Items missing when food delivered by zomato Open
I had ordered * rotis, * mushroom bhaji, * biryani, but * rotis were missing when order was delivered, when i called shiv sagar restaurant they told delivery guy look at the order and bill, approves and only then he leaves for delivery whereas ...
Oct 29, 2019 by Shreya Singh
Zomato - Food package was opened when deliverd Closed
i have ordered biryani on Zomato (order number : **********) to my office, as usual the delivery guy called me up and started bugging me where is my location, i had to take a moment and guide him to my office, only problem was he was not checki...
Oct 29, 2019 by watzeem
Zomato - Fraud by zomato under BOGO offer Closed
I had ordered a pizza using zomato platform under the BOGO category i.e BUY ONE GET ONE FREE. But they refused to give me an extra pizza as the offer says. On contacting the customer service executive they reply with a stupid moral excuse...
Oct 28, 2019 by Mo Altamash Iquebal
Zomato - Refund Not Received Open
I placed order from Zomato in Domino's pizza on **th October but they cancelled order from Domino's and told they will initiate refund. When i contacted Domino's they told that refund has been intiated from their end. They told to contact Zomat...
Oct 27, 2019 by Jayanthkumarks
Zomato - Order cancelled but money not refunded Open
I had ordered food but I was cancelled by zomato but money not refunded to paytm. They are saying to use promo code instead of refunding money...
Oct 27, 2019 by Aryan harshan
Zomato - Showing delivered but i didn t get it Closed
I booked bhala papdi and chilli potato from BTW Zomato and i was waiting for my order to reach my place but after some time i checked it is showing already delivered but i didn't get a call and even get my order, and i try to call that delivery...
Oct 24, 2019 by Udit Arora
Zomato - Order cancelled but money deducted Closed
My order was cancelled but they took my money of Rs.1035...
Oct 24, 2019 by Johnson Paul
Zomato - Chicken served to a pure vegetarian family Open
Dear Team, I am writing this letter to file a complaint about the food that was delivered to me At my home **:** am (**-**-****). I am sorry to inform you that your food was unsatisfactory at such level. Which spoiled our mood at all. It w...
Oct 23, 2019 by Annant Manocha
Zomato - Refund not received Open
Hello Team, I ordered Pizza from Dominos on Saturday worth ***.* INR. The mode of payment was Paytm wallet. Immediately after the order was placed and money was paid, I received a call from Dominos saying that order will take minimum an ho...
Oct 22, 2019 by Roopam Shukla
Zomato - Order got cancelled and did not get the refund Open
I placed an Order ********** with Zomato. The valet went to a School and despite repeatedly telling me to come to "**th Cross", he never came and Zomato canceled the order stating it is a wrong address. Funnily, Zomato had delivered to this exa...
Oct 22, 2019 by Sushruta Reddy
Zomato - Order got cancelled neither i got my money nor order Open
I placed an order from hitech bawarchi hotel at **:** worth *** rupees and I noticed that the address is not selected by automatic selection from zomato , So within a * min I canceled an order. so that i can place the other order. i checked wit...
Oct 21, 2019 by Dawood Sheakh
Zomato - Package not delivered and no refund done Open
Order food from zomato and they accept it and i made paytm online through paytm. My address is correct but delivery boy say that address was wrong and due to delivery boy navigation zomato cancelled my order and when i call for support to zomat...
Oct 21, 2019 by Manvendrasingh Deora
Zomato - Refund not received Closed
I was just searching for the food available form the various resturents near me. Accidentally I ordered an item from a restaurant . Paytm wallet was linked so amout of ₹*** was deducted. It was about **:** pm . I cancelled the order within fe...
Oct 21, 2019 by Sayan Kar Gupta
Zomato - Food worth 1600 rs not delivered Closed
********** - order no I ordered food worth **** rs which was supposed to be delivered by the next ** minutes. When the food din't turn for almost * hours, I called back only to hear they have canceled the order. I went to same restaurant and r...
Oct 21, 2019 by ashish
Zomato - No revert on customer compliant raised on the zomato s chatbot based platform Open
I had placed order on zomato. The valet wasn’t assigned till about ** mins from the order placement. On contacting the restaurant autorities, I was informed that the food was ready and they were awaiting for a zomato pickup. I contacted zomat...
Oct 20, 2019 by Abhishek Chowdhury
Zomato - Promo Cashback not received Closed
I ordered with the promo code GOODFOODTRAIL. It was supposed to have given me an instant cashback of Rs **. The app said that the promo was successfully applied but I did not receive the cashback. I contacted support and I was told that the p...
Oct 20, 2019 by Saurabh Chheda
Zomato - WRONG MENU DELIVERED Closed
I had placed order for chicken Hyderabadi, but was delivered some other menu. It was a nightmare to find out how to raise a complaint finally I found a help link in the zomato profile tab, which is not user friendly, I chat with the customer ag...
Oct 20, 2019 by Aravinda
Zomato - Wrong Order Delivered Closed
I had ordered chicken momos from Master of Momos from zomato, but I received veg momos. On asking for a refund for the same zomato executives outright denied me. Why should I be paying for something I didn't order? they're telling me I consumed...
Oct 20, 2019 by Sanket Patil
Zomato - Order cancelled but amount not refund Closed
I ordered food from sahu ji ka dhaba, after some time my ordered was cancelled but amount not refunded. My oredr no. Is**********....
Oct 20, 2019 by Abhijit gadge
Zomato - Order not delivered and amount not refunded Open
Ordered a food for Rs. *** from Suriyas chettinadu hotel with order number **********. I did not get any call but received only a mail from Zomato that order is cancelled and amount will not be refunded. Very worst service from Zomato please co...
Oct 19, 2019 by Ramya
Zomato - Order cancelled without calling me and charged me for full order Open
I am a regular zomato user. I ordered from zomato **/**/**** @*:** AM, order id: **********. I did not received any update and call. Then I called delivery executive at @*:** AM to get to know the status of my order. He told me my order was can...
Oct 19, 2019 by Anand Kumar
Zomato - Food not delivered Closed
I ordered food at **:** pm from tandoori food work and they assigned a valet name Aryan, so he switched off his location around **.** pm I called him many times but he didn't answer my call till **.** pm and he messaged me "aana I am coming pls...
Oct 19, 2019 by Meenu negu
Zomato - Found cockroach in food Closed
I found a dead cockroach in my food today while eating my dinner from a biriyani shop on ZOMATO...
Oct 18, 2019 by Sayantan Bera
Zomato - Poor services of Zomato Closed
I am writing this letter to show the hardship i had to face in receiving food from Zomato. Post such a troublesome task the refund was also denied. I placed a order on **th Oct **** at Zomato with order no. **********. The order was placed...
Oct 18, 2019 by Ayush Agarwal
Zomato - Items cancelled by delivery boy and online paid money not refunded Open
My order has been cancelled by the delivery boy as there's network problem and my online paid money of order has not been returned back. I was also at the delivery address and waiting for my order but there's no any entry of zomato boy to add...
Oct 18, 2019 by AKSHAY KUMAR
Zomato - Misleading Cart Value charged more than the bill Amount Open
I placed an order with Zomato at Domino's Pizza on seeing that it was offering discounts on that restaurant's order. My cart value was Rs *** before applying promo code, and after applying the promo code the price became Rs ***.* . The final am...
Oct 17, 2019 by Rahul Choudhary
Zomato - Food not delvered and money not refunded Closed
I ordered for food and paid money to zomato but delivery boy did not delivered the food and eat my food and said that we are not able to contact you the zomato team supported him and not refunded my money...
Oct 17, 2019 by RAJAN BADHWAR
Zomato - Ordered Item not Delivered nor Amount Refunded by Zomato Closed
I have ordered cashewnut chicken curry from zomato on **.**.** for rs *** through my wife's zomato app and paid online from guntur, andhra pradesh. Ordered item was declined delivery saying wrong address and order cancelled by zomato. I was not...
Oct 17, 2019 by Aziz
Zomato - Zomato fraud on money returning Open
As I ordered my food from zomato and they didn't even call us there might be a network issue for that they cancel our order. When we ask them to return amount they refused to do so. Because it's not our mistakes for network issue. It's in a rul...
Oct 16, 2019 by Nidhi Rai
Zomato - Double charged for food Closed
I first ordered paneer butter masala and lacha parantha and tried paying from PHONEPE, it said - PAYMENT FAILED!! I repaid from paytm and reordered ..now the delivery boy calls and tells me he brought two orders!! Why is Zomato cheating cus...
Oct 16, 2019 by Manpreet K
Zomato - Auntorized access to my Bank by Zomato Open
I ordered my meal from Zomato on ** Oct **** at *:**pm. My order was for Rs. ** and I paid the money using Zomato. I did not have any pending payments with Zomato and was waiting for my meal. After ** minutes, I got a message from my bank that ...
Oct 13, 2019 by Abhik
Zomato - Package not delivered Open
Yesterday i ordered * rolls and a cold coffee from rolls mania on zomato. When delivery person came to my door he showed me that my coffee is totally spilled and said that their packing was not good. So i asked what should i do now so he said ...
Oct 12, 2019 by Ravi Kant Pandey
Zomato - Spoiled Food Closed
Received Spoiled food. Everyone got sick...
Oct 06, 2019 by Jyoti Sinha
Zomato - FOOD NOT DELIVERED Closed
Hai, I have given one order today .It's accepted and your rider called and I told him the way and exact place. I waited for * hour I didn't get any thing .I contacted your team through CHAT. I got reply like this " You didn't respond to my ca...
Oct 06, 2019 by MURTHIKA SANTHOSH KUMAR
order id: ********** I have ordered food worth **** and after waiting approx ** minutes when I called restaurant they declined the order and said food is out of stock. After using their chat support they could not help me and they return...
Oct 04, 2019 by DEEPESH SINGH PARIHAR
Zomato - Packaged not delivered Closed
I order food with zomato on **th sep **** but the food was not delivered because of incorrect address. But the address is correct.I already received food in the same address on **th sep ****. But how now only address is incorrect. I want to re...
Oct 03, 2019 by Radha Kamaraj
Zomato - DEDUCTING SALARY WITHOUT PROPER INFORMATION Closed
i AM A RIDER IN ZOMATO RECENTLY I RECEIVED MY WEEKLY PAYMENT WHERE **** HAS BEEN DEDUCTED FOR (DIFFERENTIAL OB FEES DEDUCTION) . ALSO OUR TEAM LEADER NEVER RECEIVES OUR CALLS. THEY DOESNT TAKE ANY CARE OF THE PROBLEMS FACED BY RIDER....
Oct 01, 2019 by RAS PASWAN
Zomato - PARCEL NOT DELIVERED Open
We placed orde on zomato for domino pizza on **th sep **** **.**pm order was accepted by domino payment was done through paytm. the parcel was out for despacth sms came from domino and runner was allocated after ** minutes we got notification t...
Sep 30, 2019 by harish manek
Zomato - Received Chicken Pizza for Veg Pizza Open
I had placed an order for Veg Tandoori Paneer Pizza but have received chicken pizza instead from Olivia, Mumbai. I am a pure vegetarian Jain and therefore it is against my religious sentiments. Also Durga Pooja has started today and i can't eve...
Sep 29, 2019 by Priyanshu Agrawal
Zomato - Money deducted as cancellation charges order undelivered Open
Ordered a meal from Brindavan restaurant (Khar) at *:**pm on **th September, ****. My order number was ********** and they have contacted a number which is now unresponsive (DESPITE GIVING THE RESTAURANT THE CORRECT AND CHANGED NUMBER). In the ...
Sep 29, 2019 by Geetha Srinivasan
Zomato - Delivery issue and bad behavior Open
Hi my name is khushal and i order food from jai hanuman restaurant on **.** Am and still not get my food your valet is totally drunk he use bad words on call i have call receding and i will share this with social networking site this type of se...
Sep 29, 2019 by Khushal sharma
Zomato - Money deducteditem undelivered and no refund Open
I have placed an order from zomato for kfc with order id :**********. I ordered one order at **.**pm from where money was taken and then after that order got cancelled(firstly if the service is not available why the order has been placed) ...
Sep 28, 2019 by Aaradhana
Zomato - Food is undelivered and my money is not refunded Open
Otder no-********** I placed a order recently and it was undelivered and they cancelled the order without consulting me and didn't refunded my amount too. When I called the delivery boy and told him that why the order has not been delivered an...
Sep 27, 2019 by Nayan Kumar
Zomato - Items not delivered and items damaged Open
Hi, I'm literally frustrated with Zomato services. I placed plenty of orders with Zomato and i'm frequently using their services My worst experiences with Zomato *. Order Id :********** (Items not received) *. Order Id : ********** (Items ...
Sep 26, 2019 by Uday Kumar Mamidi
Zomato - Refund Closed
Maine aek chiken butter masala biriyani order kia tha narula se jiska price tha *** phir maine phone pe se payment kia..n mera account se paisa debit b hogaya..uske turant baad hi mujhe msg ata hai ki payment failure do din se me zomato ko mail...
Sep 26, 2019 by Smruti smaranika mishra
Zomato - Package not delivered Open
The food was not collected from restaurant, but delivery guy by name Dhanaraj said he has collected the parcel and his bike tyre got punctured, and he said in rude behavior. Order ID : ********** please check and help me in refund my amount b...
Sep 25, 2019 by Mukesh
Zomato - Wrong order delivered Open
I ordered veg double Whopper and they gave me simple burger kindy sort this problem...
Sep 24, 2019 by Rohintosh Sharma
Zomato - Package not delivered Closed
I had placed a order and updated the accurate address but then the valet called me saying it is * kn away and he wont deliver . The. I talked to some of their representative who called me and told we will not deliver the order and it is rejecte...
Sep 23, 2019 by Ghazal
Zomato - Amount deducted order not placed Open
I ordered one pizza and one wraffle from sector ** classic restaurant Noida . my account balance is deducted by *** rupees but my order was not placed. I want my money back as soon as possible...
Sep 23, 2019 by Kajol Tomar
Zomato - Zomato Delivery Boy Steals My Dinner Open
Ordered via Zomato from a local restaurant in Bangalore. Delivery boy picked up order, entered apartment, and then left apartment within ** mins... WITHOUT DELIVERING THE ORDER. In the app the delivery boy has indicated he has delivered. Delive...
Sep 21, 2019 by Deepak H
I have ordered one hot choco fudge on Zomato on September **, **** Order no- **********. After continuously contacting zomato customer care they assured me first that my ordered will be delivered in time even then it was half an hour late. Wh...
Sep 21, 2019 by Anukriti johari
Zomato - Order Not Delivered and Cancelled Closed
I had placed an order on Zomato App today vide order no. *********; and paid for the same using net banking services. Subsequently Zomato cancelled my order and all my pleas to ensure supply of the food ordered from nearby restaurant partner f...
Sep 21, 2019 by Gopal Newatia
Zomato - Ordered items missing from Zomato but charged in advance Open
I ordered Zomato to deliver from Moti mahal delux tandoori trail on **th sep, **** for * combos to my friend's house. The order was for * Veg Biryani with Raita( Raita Missing), * chaap masala with lachchha paratha( Chaap masala missing), * Ve...
Sep 20, 2019 by Shashwath Tomar
Zomato - Not receiving my order and money deducted Open
Last evening on **.**.**** at *.** pm I had ordered for chicken pakora and crispy chicken , but the rider had not delievered my food, I had been following my order, the rider has pick my order from restaurant, it will showing me ** minutes to r...
Sep 19, 2019 by Laxmi Panwar
Zomato - Zomato gold benefits denied on table Open
Zomato Gold unlocked - Sunday *th Sept **** Sunday **th May **** Gold benefits were denied on my table for SIZZLERS dish at GIRGAON * hotel in Mumbai earlier i used to avail sizzler on Gold, but p...
Sep 17, 2019 by Racheet Mehta
Order id:-********** Name :-mahmood Ihave an ordered an chicken biryani from eat fit so they r providing an safely sealed packaging so that packaging ididnt received When I have asked to delivery partner they said that in restaurant p...
Sep 16, 2019 by MD mahmood
Zomato - Cashback issue Closed
My order id is ********** I placed order and cancelled within * minute before restaurant confirm order but zoamto says that restaurant start preparing food .I want my money back .Zomato is cheater...
Sep 16, 2019 by Abhishek
Zomato - Food less delivered by zomato Open
I ordered food from zomato but I didnt received full food.Though zomato said to me for the refund but what about my time they have wasted in it.My order was not given to me full.I didnt not received my kulcha....
Sep 15, 2019 by Naveen Mishra
Zomato - Neither delivered food nor provided refund Closed
I had ordered food on Zomato ( Order No. ********** , dt.*.*.** @ *.** pm ) and paid the amount while ordering. Since payment was already made, Zomato took lot of time to deliver. Dinner time was almost getting over and Zomato had still not ...
Sep 14, 2019 by Vishal Bhalavat
Zomato - Voucher not refunded Open
I ordered Butter Paneer Masala Sub and Crunchy Paneer Sub from Fresh Pantry, Sector **, Panchkula through Zomato App on ** August **** on **:**AM. The food had a housefly and hair in it due to which I put a complaint on Zomato's app and was ref...
Sep 13, 2019 by Shubham Jain
Zomato - Delivery boy reached @ order location insteed of delivery address Closed
I have ordered yesterday from our office location to deliver the food at home address. but delivery boy reached at order location and insist to take oder, once i refused to accept at office and ask to deliver at home then he refused and call hi...
Sep 12, 2019 by Niraj Sinha
Zomato - Delivered a NonVeg Dish to Pure Vegetarian Open
Hi I wanted to file a complaint against Zomato.com. I am a pure Jain vegetarian and ordered a "Special Veg Platter Tossed In Chef Special Secret Sauce" from Schezwan Chef Building **, Aditya Mall, Near SRS Ticket Counter, Indirapuram, Ghaziab...
Sep 11, 2019 by Aakriti Jain
Zomato - Zimato gold not working Closed
The restaurents are not accepting zomato gold in jaipur from a month and they are not even refunding the amount for the membership if you ask them to cancel it . They are not providing any solution and the membership isnt working ...
Sep 11, 2019 by Aditya
Zomato - Food order is not delivered to the correct address Open
My order has been delivered to the wrong address by the delivery executive. When I contacted Zomato, it did not resolve the issue. Rather it insulted the integrity of the customer saying that it had spoken with me confirming the correct deliver...
Sep 11, 2019 by Aldrin
Zomato - For food order not delivery Open
Online deduction amt *** , but not deliver my order ...
Sep 09, 2019 by Susil Panigrahi
Zomato - Insult Closed
This is in reference to fact that I have ordered a tandoori chicken today from you guys. Delivery boy Pankaj was trying to call me but there was some network issue due to which my call was not getting connected. Initially, this Pankaj started ...
Sep 09, 2019 by Siril Sangeet
Zomato - Zomato delivery boy misbehaved and threatened me Closed
Yesterday **.**.**** I ordered some chapattis from restaurant in Ludhiana your zomato valet call me and said that come out and take your orders i told him that gave me in my room he refused and talked very rudely and gave that to the receptioni...
Sep 08, 2019 by Mohit Rajpoot
Zomato - Regarding Need to refund my money Closed
I had an order from Hot momos and burger Pune. Due to technical issue of zomato app, it showed the wrong location so I told to delivery boy put my mentioned address on google map it will show correct location. This thing I clearly mentioned t...
Sep 08, 2019 by suhas patil
Zomato - Need to refund my money Open
I ordered food from shree rathnam in ** faridabad however app redirect the order to shree rathnam which in delhi . i had asked them cancel the order and refund my money but support technique refuse to refund the money . In support cha...
Sep 06, 2019 by Oshin Arora
Zomato - Non veg food delivered instead of veg Open
I ordered a “Make your own shwarma” from Marrakesh. I had specified for paneer shawarma but instead, I was delivered a non-vegetarian one. I'm a vegetarian since birth and caste because of today’s incidence I have deemed my religion all b...
Sep 04, 2019 by Anushka Bagul
Zomato - Not refund my full money and make excuses Open
I order two samosas on ** August of ** rupees (** Rs Paytm + ** Rs Zomato credit). The restaurant accepts the order but after a few minutes, I get a call from Zomato delivery boy he said samosa not available. I chat with Zomato executive he sai...
Sep 03, 2019 by Sachin barod
Zomato - No refund received Open
I order food from a news outlet and Zomato showed delivery time **-** minutes. But as soon as I ordered it showed time * hour. I did not have * hour to wait so I cancelled even before the restaurant accepted it and now there is no refund. They ...
Sep 03, 2019 by Manan Deep Singh
Zomato - Instead of veg food zomato delivered non veg Open
I had ordered veg noodles with veg Manchurian and veg fried rice last night (*sep'**) on zomato. I am a pure vegetarian. They delivered the same but all were non-veg. I don't know how the non-veg tasted. I started having noodles but then a chic...
Sep 03, 2019 by Narender singh
Zomato - Incorrect food no resolution Closed
This is the *rd class service which I get every time I order from Zomato. Last night order was placed for mutton rogan josh and afghani chicken what they guys did added * mutton piece and * chicken piece in butter chicken gravy on the name of m...
Sep 02, 2019 by Sarabpreet Kaur
Zomato - Fraud done by the company Open
I had been ordered from the Zomato and I had the issue regarding damaging the product. I called to the customer care executive then he asked me for some details. I received the message of deducting **,*** rupees. Please help me....
Sep 02, 2019 by Anurag sharma
Zomato - Found chicken pieces in Egg Biryani Open
I am an eggitarian and I found chicken pieces in egg biriyani which is too annoying. What kind of service are they providing? Please help me and do the needful....
Sep 01, 2019 by Chandra
Zomato - Item was not delivered Open
I did not receive my order #**********. Sent mail to Zomato support they forcefully claimed that it was delivered without any proof of delivery. On **th Aug I have placed an order to cake goals but after a long wait when I have not received any...
Sep 01, 2019 by Sanchari Banerjee
Zomato - Refund is not full and the partial refund is not credited to my card Open
I've received my order from Zomato in an absolutely filthy condition. The smell spread across the room as soon as I opened the package. I contacted the customer care and as soon as I sent the picture I got only one option to accept the refund. ...
Sep 01, 2019 by Prasanth Yenamala
Zomato - My cancellation charges were removed from my account Open
My cancellation charges were removed from my account aftet that my latest order was from pizza hut which i had without any problem. In that order also packing was spillage but thats another issue. Now when i m going to order something from my a...
Aug 31, 2019 by Lakshya kanodia
Zomato - Zomato charged double rates Open
I was cancelling order * seconds after giving the order as I changed my mind and zomato was not charging fees as food preparation was not started. It took one hour to process my request due to which I was charged incorrectly. Please see this i...
Aug 31, 2019 by Prabhat
Zomato - Zomato did not give discount even after showing discount on mobile app Open
Please refer the complaint #**********, I have already shared screenshot of the concern mentioning that the app didn't accept the promo code and showed 'no coupon codes required' for discount. After order and regular follow ups I am not getting...
Aug 30, 2019 by Shashank
Zomato - Amount not credited Open
I ordered food in ZOMATO few minutes later I got a call that they couldn’t deliver my food and that amount will be refunded in ** days but it was almost a month I got no message of credit and when I checked the app there was a message that am...
Aug 30, 2019 by Lalitha Priya
Zomato - Prepacked dry snacks not delivered/Money not refunded Open
I ordered the following on Aug **, ****, to my residence in Bhubaneswar. ****************** ORDER SUMMARY Order ID: ********** Date: ** Aug **** Black Pepper Raga (* x ₹***) ₹*** Khatta Meetha Mixture (* x ₹***) ₹*** Delivery Ch...
Aug 29, 2019 by Samar K Tripathy
Zomato - Missing items in the order Open
I have placed an order with Zomato with Order #********** and it has been more than a day and a half that I have reported the issue on Twitter but somehow nobody at Zomato seems to care! The order was supposed to contain "A sunny Thali to beat ...
Aug 28, 2019 by Soumya Goda
Zomato - Packaging and spillage issue cold food Open
I ordered from zomato yesterday as I was already having troubles with swiggy regarding orders. It turned out zomato is even worse. They clearly refused to help me with anything. I got spilt order from them as well. Also, the food was entirely c...
Aug 28, 2019 by Ashish jain
Zomato - Order not delivered Open
Zomato app shows that the order is delivered when the order is not delivered to me. Delivery executive is not picking my call and zomato customer service asks me to write to order@zomato.com for resolution in **-** hours. At least in these issu...
Aug 27, 2019 by Venkata Rahul Gupta Illindra
Zomato - Order not delivered Closed
** ** **** ko mane Zomato apps oder Kiya tha Jo ki aj tak dilevr nahi hua h Dilevery boy ne mera order unoperson Ko delver kar diya jab mane use call kya to batamiz se bat ki and mana Zomato apps se chat bhai lakin mari kisi ne help nahi k...
Aug 27, 2019 by Neelesh yadav
Zomato - Fined with incorrect cancellation fees and refused to respond and refund Open
Issue : Cancelled & Added Penalty Of The Same Amount Due to reachability issue Truth : The rider never attempted delivery Ordered a pizza. Checked my application after **-** minutes that the rider is out for delivery. I called him and he ...
Aug 27, 2019 by Shivam Manchanda
Zomato - Order cancelled but amount deducted Closed
I ordered food in Zomato delivery boy denied my location due to heavy rain and I cancelled the order but I dont get any refund, full amount has been deducted. I sent a mail to Zemato team in reply they said will get resolve within ** hours b...
Aug 26, 2019 by Gnanasekaran
Zomato - Zomato gold terms and conditions Open
Used ZOMATO gold in Vindu Bhojnam we unlocked ZOMATO gold here but when we ordered Thali the restaurant manager said that it is not applicable for thalis but when I look into terms and conditions we didn’t find anything regarding thalis not a...
Aug 25, 2019 by Venkateshwara Rao
Zomato - Some items are missing Open
I ordered pizza,burger,french fries and a Coke from wings n pizza shop in zomato .but I received only burger and pizza and I didn't received my French fries and coke worth RS **.i complained in customer service but their are not responding...
Aug 25, 2019 by Krishna sai
Zomato - Cancellation charges on zomato Closed
I ordered from Zomato.(COD) Due to some reason I have to cancel the order within few minutes. But they didn't told me that I gave pay the panelty. Now everytime I try to order something, that amount always reflects in bill....
Aug 24, 2019 by Javid Ali
Zomato - Payment deducted order cancelled and didn't refund the amount Open
First, the amount was deducted from my account and then they cancelled the order without even knowing me. When I asked for refund they denied. ...
Aug 24, 2019 by Mohit sharma
Zomato - Wrong inouts provided and no refund is processed Open
I have ordered food and mistakenly I have ordered it on a wrong address. The person that the zomato has allocated for the delivery of the same refused to deliver it at the correct address. It was just * to * passed from the time at which I have...
Aug 22, 2019 by Navdish Arora
Zomato - Bad food Closed
Today I have ordered veg thali from zomato no. **********, I had the delivery but there was only one mix veg, chapati and rice. There was no dal or pickel. I am very unsatisfied with the food. Please improve....
Aug 21, 2019 by Sanjay Parmar
Zomato - Food not Delivered Closed
I am currently unhappy with the zomato service. I want to state the following thing which happened to me: I ordered from zomato, eagerly waiting for the order. Recieved a call from zomato delivery boy and came to know that he is at Durga Mat...
Aug 21, 2019 by Kriti
Zomato - Wrong food item delivered Open
This is to inform you that I had placed an order with order no. ********** and made the payment using paytm. In return, I have received an incorrect order. ...
Aug 20, 2019 by Priyam Misra
Zomato - Deadly pests in food Open
What is this, cockroach in food now? Just bad packaging, failed deliveries and spoiled food wasn't enough? Zomato isn't maintaining any hygiene at all and proofs are many....
Aug 20, 2019 by Soumalya Mukherjee
Zomato - Not completely delivered food Open
zomato service became worst nowadays,coming to my case.I live in chhattarpur and ordered food from KAINOS RESTAUTANT,LADO SARAI.I ordered two plate tattu dosa and one plate chicken.I got only * plate tattu dosa and chicken.Now starts the blame...
Aug 16, 2019 by krishna
Zomato - Imposed Cancellation Fees for Delivered Item or Incomplete Food Open
I order my meal from Burger King on **th Aug, somehow I did't received any call from your zomato executive or later he himself cancelled the order.When I received a cancellation message then I called executive and asked him to deliver the order...
Aug 16, 2019 by Manpreet Kaur
Zomato - Regarding cancellation charge Closed
order ID-**********. my cancellation charges has not been waived off which was charged unjudiciously.. Zomato team said that order has been confirmed and started for cooking from restaurant but when I call the agent at restro he said that or...
Aug 15, 2019 by Shivam Sah
Zomato - Damaged packaging Open
I have ordered food from khalsa dhaba mohali through zomato, when i recieved it, it was in such a bad condition that even animals wouldn't have eaten it. The packaging was damaged that too in polythene and it was looking so pathatic. I clicked ...
Aug 15, 2019 by Harinder
Zomato - Case of order Closed
I have ordered one plate biryani from gupta biryani house.that time order was not ready and due to delay I have called there and agent told me to cancel the order.so I cancelled it. But now they are charging that amount with my next order...
Aug 14, 2019 by Nidhi chadha
Zomato - Vegetable not recieve Closed
I am order * matar paneer but recieve one matar paneer. And payment is dedacted....
Aug 14, 2019 by Jitendra patel
Zomato - Charged cancellation fee Open
I ordered a chocolate bouquet from choco jaadu Kolkata worth Rs *** on ** August **** at **:** pm. I mistakenly and intentionally cancelled the order. Cancellation charged me *** Rs saying that food preparation was already begun. I call the res...
Aug 14, 2019 by Tanushree
Zomato - Zomato refused refund after assuring 4 times Closed
I had ordered food from Barbecue Nation Durgapur on **st July and fully paid online. The food was not delivered as I failed to respond to their calls. They charged me cancellation charges which are illogically defined in their policies as same ...
Aug 13, 2019 by K s sanil
Zomato - Cancellation fees Open
I had order an from Subway from Zamoto at **.** Am (**thAug) and then when try to cancel my order after * minutes, it say my order has been prepared and you are fined by *** rupees. Fine is not my concerns, my concern is how can my order bee...
Aug 13, 2019 by Rahul Shukla
Zomato - Cheated by restaurant as well as delivery boy and zomato did absolutely nothing Open
Order id- ********** I had ordered food from *q restaurant at *:** pm on ** august via Zomato. The order was confirmed and delivery time was given as **-** minutes. Even after ** minutes the delivery time was showing the same. So I contacted c...
Aug 13, 2019 by Vikas Samal
the worst app in food delivery. cancelled my order after accepting the order by the restaurant. i ordered prawns sauce which was priced as */- as I thought it was a Bakrid promotional offer. the restaurant accepted the order and after waiting f...
Aug 12, 2019 by Pinky
Zomato - Zomato charged penalty Closed
I was using zomato from * to * days.One month before i odered food from my family from zomato which nearly costed me *** rs ,they said food will be deliverd within ** min but after ** min i haven't received the food so i cancelled my order to b...
Aug 12, 2019 by Mayank Jawla
Zomato - Incorrect package Open
I had order a large size x* Margherita Pizza from Pizza Virus but they had sent me a small size one as they called me and told me that they have accidentally packed a small one *lie ,, this was my first experience from zomato and these guys...
Aug 11, 2019 by Syed Mustafa Naqvi
I ordered from KFC via Zomato on August *, ****. They delivered me a completely incorrect order. I placed an order for * chicken burgers, one chicken popcorn and one cold drink per bottle. My order id: **********. I tried to get in touch with ...
Aug 11, 2019 by Ankit Sharma
Zomato - Harassment and cheating owing to non delivery of food for prepaid order Closed
Hi, today I was badly harrassed by Zomato. I placed a prepaid order which was picked up by the delivery boy but was not delivered to me and the customer care person mentally tortured me by continiously lieng abt the status of my order and i cal...
Aug 09, 2019 by Debomita Biswas
I have ordered from a resaturant which is just *km from my place. The restaurant have accepted the offer and the food was delivered by the resaturant as shown on the app but waiting for around **mins, i recieved a call from zomato mentioning th...
Aug 09, 2019 by Parnika Shrivastava
Zomato - I received gravy but not the chicken in it Closed
i ordered a chicken from the restaurant called Kolkata New Arsalan Biryani of West Bengal Purulia when i received the chicken from the delivery boy i only got the gravy of it :( and the chicken was missing this was my first delivery!! ...
Aug 08, 2019 by sunny chourasia
Zomato - Incorrect Order Received Closed
Zomato Team,'' You should now close down your company, your customer service is too pathetic. I have booked Veg food and you have delivered non veg food. my room owner (Mr. Jain) has created a big issue on this and have given me notice to ...
Aug 07, 2019 by Gaurav Garg
Zomato - Package cancelled by zomato and no refund Open
I ordered food from zomato. My address was correct , and location got charged due to GPS problem a ***mts distance. Zomato cancelled my order. And even didn't refund my amount of ***....
Aug 07, 2019 by venkat krishna reeddy
Zomato - Money not refunded Open
Order ID - ********** I ordered food on zomato and gave the detailed address alongwith the apartment and flat number. I was travelling and could not receive the zomato employee calls for * mins and he cancelled my order and now zomato is not r...
Aug 07, 2019 by Megha Khairnar
Zomato - Food not Delivered Closed
I ordered food from Zomato and after waiting for an hour my order automatically got cancelled with Remarks as "your food cannot be delivered as you were unavailable at the mentioned address" Now Zomato is denying to give refund....
Aug 07, 2019 by Gaurav Gangwani
Zomato - Spoiled foods delivery Open
I ordered from Zomato but I got fully spoiled foods. So very shocked. The doughnut is a bad smell like a stone and I think this doughnut is * days old. Other foods all old and bad so I've immediately contacted them for this issue and I asked re...
Aug 06, 2019 by Lourdu Vinoth
Zomato - Order get cancelled Open
Placed order at *:**, with Order Number: **********. The delivery executive called me once at *:** (only once) and since I did not pick the call they cancelled my order. In the app delivery time was reflecting as ** min and I was expecting deli...
Aug 06, 2019 by Divya
Zomato - Order delivered late and without icecream all leakage no packing Closed
I placed an order of icecream firstly order came late when i called restaurant and delivery boy they talk in abusive language to a lady and when i received my order it was like horrible all icecream spoiled without proper packed thrown in bag l...
Aug 05, 2019 by Neha Mathur sachdeva
Zomato - Got non veg pizza instead of veg Open
I ordered veg pizza from zomato(restaurant name pizza republic) but instead of veg they sent me chicken pizza. ...
Aug 05, 2019 by Khushvir Rishi
Zomato - Food not delivered Open
Hi Team, This is regarding about Zomato Service in Hyderabad location. Recently I have ordered food on July **th **** and this is my order id :**********. The problem which i have faced I waited for food one hour still they don't delivered ...
Aug 04, 2019 by mahesh
Zomato - Deliver boy behaviour was not good Open
I ordered the food. But while I received the call from the delivery boy he asked that location is mentioned wrong. However not for * time often I order the item for the same address & same location. Then I request to him that please move toward...
Aug 04, 2019 by Jagannath
Zomato - Order cancelled by rider no refund refund promised by chat agent (have screenshot) Open
Zomato's delivery guy cancelled my order last week and the chat agent promised me that the refund process has been initiated(see screenshot). Now I am getting recorded mails saying that the refund can't be processed. Have sent * mails & talked ...
Aug 04, 2019 by Jatin Nagpal
Zomato - Food not delivered and money not refunded Closed
Order id- ********** Hope u all the doing well. I want to request that I was just * minutes late and within this time the order was cancelled by the rider. I have all the call details and its time. When i reached home i met the rider in pe...
Aug 03, 2019 by Aditya Sharma
Zomato - Money Not Refunded Open
I ordered on tomato on **/**/**** . Firstly it showed that order is not placed and payment is cancelled. Then I ordered again . Order was placed successfully but then it showed that I have ordered twice. I asked them to cancel one order and ref...
Aug 03, 2019 by Akash Dadwal
Zomato - Food not delivered and refund not processed for 10 days now Closed
I ordered food from ZOMATO on ** JULY**** and waited for around * hours but the order didn't come. Then finally the order status got changed to delivered but I didn't receive the order. When I checked with customer care, they said the order i...
Aug 01, 2019 by Kumaraguru
Zomato - Refund Needed Closed
I have ordered a Dilli tandoori murg through zomato and made a payment via debit card. I waited for * hour and more and called a restaurant from where I ordered my food and taken a contact number of the delivery boy then I could know that my or...
Aug 01, 2019 by Harshwardhan
Zomato - Cheating by delivery person Open
I have ordered yesterday * pizza's from la pinoz pizza ellisbrig Ahmedabad from my father's mobile. I have paid advance through Paytm. I got message from Zomato regarding delivery man left restaurant to deliver my order. I waited ** to ** mi...
Jul 31, 2019 by Parin Shah
Food not delivered and informed after * hour of order. Making fun of customers....
Jul 31, 2019 by Manisha
Zomato - Order picked but not delivered Open
I had placed a food order on the **th of July **** at around **:** pm and did the payment online of Rs *** online. The order was from Karama restaurant, mosque road. The order is included a Tawa shawarma and a masala french fries. After waitin...
Jul 31, 2019 by Shah Faisal Khan
Zomato - Order not delivered Open
I didn't received my order... I ordered it at *:**pm and till *:**am it was showing that your order is preparing and then again when i went to see status of my order at *:**am it was showing has been delivered..in reality it never arrived.. I...
Jul 28, 2019 by Adil fraz
Zomato - Charging as cancellation Rs 244which i have paid. Open
When i was ordered meal on.**th July ** , a cancelation charge of Rs *** was added in my total . I was ordered a meal on ** June ** at about *.** pm , which was delivered to me on paying Rs. ***. Unfortunately the same bill amount is being char...
Jul 28, 2019 by Arun kumar
Zomato - Zomato is cheating customer's Open
My colleague placed order in zomato using simpl payment in my mobile. And also payment is already done . After **min I called delivery boy to know how long it will take so at that moment I forgot that I paid using Simpl so I asked whether I can...
Jul 28, 2019 by Chavan Nishanth Rao V
Zomato - Food not delivered Closed
I ordrered on App from one of their restaurants around *: **. It showed I will get the order till *:**pm. Since I didn't see any change in order status till *:**, I opened their support chat and described my issue. But the customer care person ...
Jul 27, 2019 by Nidhi Nagvanshi
Zomato - Haven't received the food from the restaurant that i ordered Open
I had ordered a combo meal from Rasavid OMR via Zomato Yesterday, but I am ***% sure that the food I finally got from Zomato wasn't from Rasavid as the taste and quantity was horrible enough that made me to believe that Zomato has cheated me ...
Jul 27, 2019 by Rajesh
Zomato - Theft by Zomato Delivery Boy Closed
Some random Zomato Delivery boy , an absolute Moron, snatched away my mother's purse which included gold chain, cash, cards, iPhone and also pushed my mother. This is the kind of people Zomato has, I'll sue your company. Mind it! Bastards ...
Jul 25, 2019 by Tarini Tandon
Zomato - Food not delivered Open
Ordered food. Money deducted. Marked delivered but did not get the package. After repeated attempts the response from customer care "I understand your situation. Please wait. Regret inconvenience". ...
Jul 24, 2019 by Vikram
Zomato - Order amount charged as cancellation fee Closed
In a hurry I cancelled the order and did not check the cancellation fee notification. Since my order was for cake and no food wastage is there as the bakery does not prepare cake on ordering. I should not be charged for this. Please refund th...
Jul 24, 2019 by Saumya Srivastava
Zomato - Food not delivered Closed
I had ordered lunch Order from Behrouz Biryani. Placed on **rd Jul at **:** PM. #********** The delivery boy tried calling me from the road below my office but never bothered to come up to my office floor (clearly mentioned in my addres...
Jul 23, 2019 by Shweta
Zomato - I AM PURE VEGETARIAN BUT IN SAAVANS THEY'VE DELIVERED CHICKEN ITEM Closed
Why did your agent promised me that I'll add *** credits also don't you think you exploited my religion by giving me chicken biryani when I ordered veg one??? Also I should get my money in the original form of payment which was paytm and that w...
Jul 23, 2019 by Ashish kumar
Zomato - Happy occasion of son's birthday turned into a nightmare by zomato Open
Order No. ********** Also, the bigger issue I want to highlight is how zomato manipulated/inserted chat text attributing to me which I did not type. I have elaborated this below. All timestamps below are taken directly from Zomato app: I had...
Jul 21, 2019 by Archana V.G.
Zomato - Zomato delivery agent cheated. Open
On July *, ****, I have done two transactions to Nagendra Kumar(the delivery guy of yours) through PhonePe and both transactions were unsuccessful at that time. So the delivery boy asked me to pay via paytm, so i did! Now both previous tran...
Jul 21, 2019 by Bhanu pratap Singh
Zomato - Ordered from zomato received swiggy pack Open
ordered food from zomato received swiggy pack on **-july-**** ,**pm....
Jul 20, 2019 by guru vamsi
Zomato - Finds debited but no order confirmed Open
I placed an order on July **th through zomato app with V* midnight dhabaha. First initial order no: ********** has processed the payment from bank account but received a confirmation due to payment failure order cancelled. Immediately placed a ...
Jul 17, 2019 by Neelima S
Zomato - There was no option for order cancellation before the order was confirmed Open
The order was not allowed to cancel before order confirmation and asked the restaurant to cancel the order. They told me to reach Zomato and I was unable to reach the chat support for lion grill until the order was confirmed. The order to cance...
Jul 17, 2019 by Josley jafran vas
Zomato - Cancellation of the order and taking₹ as the penalty Closed
We had ordered KFC dips bucket worth ***.**₹. Payment option was card payment now the money had been withdrawn. Since the delivery boy called me after the cancellation with the penalty I really feel this is not just !!! They told the phone wa...
Jul 16, 2019 by Sumekha P V
Zomato - Zomato Zomato Charged full amount as penalty for cancelling order Open Closed
Order Number: ********** and ********** I ordered food on *th July ****. After placing the order , I was cancelled my two orders cost of Rs.*** and Rs.*** because the the delivery estimated time is above ** mints it is take too long time for d...
Jul 16, 2019 by Shaik Mustafa
Zomato - Hit and Run accident case Closed
Zomato delivery boy hit me very hardly in a road accident but dint stop and ran away. He came in wrong route.I have fractured right wrist and my vehicle has been severly damaged. The incident happened in Navalur toll gate on **.**.**** by *.**...
Jul 15, 2019 by Manikandan Krishnan
Zomato - Refund of cancelled order Closed
I have ordered on **-July-**** and cancelled due to wrong choose. i have done my payment online through UPI. Till now they not initiated refund process. one agent will say refund will be initiated and some other saying the deducted amount will...
Jul 15, 2019 by siva rami reddy
Zomato - Refund from Zomato Closed
I placed an order from Zomato on **.*.** vide Transaction ID No. ********** for Rs.***. I order it by mistake, so i cancelled within *-* mins. During the chat with Zomato representative Ms. Mansimran, she accepted that my case is genuine and in...
Jul 14, 2019 by Manoj Kumar Kanojia
Zomato - Refund not credited Open
I have placed an order on zomato on * july which got rejected and i got a massage that amount will be credited to account in * days. I checked with bank and got a official email from them that no amount is credited to my account. Then i checked...
Jul 14, 2019 by Kalyan Joshi
Zomato - Payment failed but money deducted Closed
On *th July I was trying to pay for the order but the message displayed that payment failed please try another mode though money was deducted. So I tried paying through other mode and it was successful. But later on, I came to know that both or...
Jul 14, 2019 by Pawan Maske
Zomato - Cheating by deleting the chat in app Open
My order got spilled all over the package. It was not edible. I said the same thing with zomato chat support. They said that they will refund me the whole order price which I paid via paytm. After a week as I didn't get refund I messaged them. ...
Jul 14, 2019 by Shaik Irfan
Zomato - Food not delivered Open
I have ordered food from Zomato (biriyani Zone restaurant) of Rs ****.** (paid online with order no #**********) on *th July ****. Neither the food got delivered nor Zomato is refunding the amount stating that the delivery boy couldn't reach me...
Jul 14, 2019 by Suchana
Zomato - Food Not Delivered Open
I have ordered the food from zomato at about *PM and waited till about *. I was expecting a call from zomato but they have not called me to deliver the food. When I called the driver back he said the order has been cancelled. He said he call...
Jul 13, 2019 by pankaj kumar
Zomato - Food not delivered Closed
These guys called and said delivery was not possible at my location although I had already ordered at my location before and asked me to come and pick my order at restaurant which was not possible they cancelled my order and refund to give refu...
Jul 13, 2019 by Ayush
Zomato - They delivered only one dish on Bogo offer Closed
On fourth of July I ordered chaap from Punjabi chaap restaurant through ZOMATO with Bogo offer, while ordering there was no option given to select one more dish there fore I assumed that the same dish will be coming I Bogo offer. But when the d...
Jul 12, 2019 by Shalini Gulati
Zomato - Zomato charged full amount as penalty for cancelling order Open
Order Number: ********** I ordered food on * July **** from registered no. After placing the order I realised that I had placed the wrong order. I tried to connect customer care but no one replied. I called the restaurant and asked him if th...
Jul 10, 2019 by Aman Singh
Zomato - Item missing refused to refund/replacement Closed
On *th July I have placed an order from zomato * boneless chicken biryani with extra raita and mushroom masala. But I have received only biriyani rice and extra raita was missing. Regarding this I contacted zomato they refused for replacement/r...
Jul 10, 2019 by Suman v
Zomato - Zomato full amount penalty charged Open
I had placed an order on zomato and for some reason I had to cancel it. Before cancelling nowhere it was mentioned they will charge penalty for cancelling. After cancelling the order they charged full amount as penalty....
Jul 09, 2019 by Anupam Dubey
Zomato - Zomato Cheating by not giving money back Open
I ordered roll from zomoto twice but both ordered got cancelled by Zomoto staff. In first order order was not accepted by restaurant and it so called executive called me that due to technical issue my order will not be accepted and we are retur...
Jul 08, 2019 by Ayesha
Zomato - Food not delivered Open
I ordered food from zomato around **.**p.m. I got the confirmation message that .y order has been confirmed by the restaurant. But almost an hour later after wait for almost an hour I got this call by a zomato representative that they cannot de...
Jul 08, 2019 by SHRADDHA Chouhan
Zomato - Order placed not delivers in 2 hours Open
Order no. ********** This is to bring to your notice that I am not at all happy with the kind of service I received with the order I placed. I had to wait for almost * hours for an order to be delivered. And to the ice cream was melted. Rider ...
Jul 07, 2019 by Gagandeep Singh
Zomato - Order not delivered not money refunded Closed
I orderedfrom zomato the delivery person cancelled my order saying he couldn't deliver from a place literally * minutes away and zomato didn't declined any refund saying I was unresponsive at the time of delivery...
Jul 05, 2019 by Alka Srivastava
Zomato - Order confirmed by restaurant and then cancelled when I called Open
I ordered food from Zomato because I have a meeting at my office with my clients. It was very important to me. My order was confirmed by the restaurant. Then I waited for an hour. I called my valley who appointed for my delivery by Zomato, he t...
Jul 05, 2019 by Vikas Bhardwaj
I order some food in zomato, and the outlet accepted our order and later my mobile went out of coverage so i contacted the delivery person through another no other than my registered number. but he wrote that customer was not responding and rej...
Jul 05, 2019 by PASUPULETI SATYA SIVA KRISHNA
Sir/Ma’am I placed an Order from Marky Momos today( *th july) at *:** pm. The delivery boy called me around *:**pm saying that due to heavy rain he is not able to reach the destination and asked me what to do. I told him to wait around **-...
Jul 04, 2019 by Muskaan Bhardwaj
Zomato - Food not delivered yet money deductedOrder ID: Closed
On **th when I ordered the food, I got a call from Anuj (Delivery boy) and he told me that he is about to reach my place in **-** minutes, however he never called me and eventually the order never came. I had to wait for more or less ** mints ...
Jul 04, 2019 by Avijeet Paul
Zomato - Food not delivered Closed
I had ordered food from Cafe ** Kerala Mess through Zomato App on **/**/**** , *.** PM by paying Rs.*** . Same day at *.** Pm I got a message from Zomato by saying your order has been delivered. But i had not received the order . ...
Jul 04, 2019 by Muhsin Areekkan
Zomato - Package not delivered Open
The delivery person came and given * missed call for ** seconds of each and then cancelled the order within two minutes. As per their policy they will call the customer * times if not answered they will cancel the order and the money will be de...
Jul 04, 2019 by Santhanamariappan
Zomato - Refund not received Open
I order for food but I forgate use promo code. so I cancilled order within * minute. and contact to custome care. according to chat with officer he asure that refund will be done within **-** hours. but not they message that food had prepared. ...
Jul 01, 2019 by GOVIND KHANDELWAL
Zomato - Service not provided money refused to be refunded Closed
Hello. On **th June at **:** AM for a total amount of Rs.***.**, I placed an order from Zomato (Order # **********) to treat my friends to some biryani, while waiting for the order to arrive. I receive a message saying my order was cancelled/r...
Jun 30, 2019 by Rohit P
Zomato - Eggetarian food delivered while Zomato App was showing it as 100% Veg Open
On ** June ****, I have ordered french toast in Jabalpur using Zomato app. The app was showing french toast as ***% veg marked with greens symbol on app. However, after receiving & having a small bite of the same. We realised that it is made up...
Jun 30, 2019 by Ankit Vajpai
Zomato - Cheated by Zomato Open
A zomato valet rudely refused to procure change for the said order. Then got abusive on the phone. After which he attempted to deliver the order * hours later. Finally after all that, he threatened me verbally before leaving....
Jun 29, 2019 by Shruti manav sharma
I am from Bangalore order flow order was from Biryani Town restaurant item was egg biryani it is located near ring road nagavara and third class service and *rd cross restaurants has provided Zomato making fool and picking money from the people...
Jun 29, 2019 by Syed matheen
Zomato - Zomato eaten my money Open
Order ids ********** & ********** i placed order two times, paid in advance, person did not put good effort to deliver it, did not contact, cancelled the order, charged me full amount and went back with food. I am sure if it was not paid in ...
Jun 29, 2019 by Payel saha
Zomato - Cheating on me by zomato Open
********** this is my order number. I want my refund back. I cancelled the order with ** seconds of ordered and got a penalty of *** because the restaurant starts preparing the order. Just tell me how can a restaurant starts preparing food just...
Jun 28, 2019 by Sachin sharma
Zomato - Food not delivered Open
I ordered food from Zomato. Zomato rider refused to come at my place. After *-minute order is shown delivered to me. But I don't receive my order at least if rider come. To my area, he will take a minimum of *-** minutes but the order is delive...
Jun 26, 2019 by Lovish
Zomato - Money not refunded Open
I ordered some food with Zomato and cancelled it in a second because I forgot to add chapati in it but they didn't refund the money. They are making fool of us. They are even not explaining that for what they deducted the money because in one s...
Jun 25, 2019 by Purnima
Zomato - Oder not delivered Closed
Order Number **********..... My order on sunday ( ** June ) at **:** pm I ordered a chicken at night from zomato of Rs *** and delivery guy reached at the destination enter the socity gate even done entry but did not delivered the food an...
Jun 25, 2019 by Niharika Yadav
Zomato - Order not delivered nor money refunded Open
Zomato Order no **********. I ordered my food. The order was worth Rs. ***. I called the guy at *:**. According to the map he was standing outside. I said that I am coming outside please wait. When I came back I saw him going on his bike. I eve...
Jun 24, 2019 by AMULYA BINDAL
Zomato - Zomato did not refund rejected prepaid order Open
I ordered from zomato.com on *th June ****. The order number is ********** and order amount is ****.**. I able to track the order and called immediately the Zomato Valet when he nearby my home but I was not able to connect him after multiple at...
Jun 23, 2019 by Sushobhan Sarkar
Zomato - Food not delivered Closed
I ordered meal with no ********** in evening on **.**.**** and it showed order picked by the zomato agent but later showed order cancelled. When i enquired the restaurant it told that the zomato agent has taken the order and later rejected the...
Jun 22, 2019 by Vaibhav singh
Zomato - Package Not Delivered Closed
Devshree Dave <devshree.dave@gmail.com> Tue, Jun **, *:** PM (* days ago) to order I have not received the order and the order is cancelled. The best part is, i was been informed that you could not find my address. Yes i agree i could ...
Jun 21, 2019 by Vishal Joshi
Zomato - Refund not given and blocked my account Open
I have order * item from a shop through zomato but only * item was delivered and i asked through chat . the next day my account was blocked...
Jun 20, 2019 by Shinu Simon
Zomato - Refund not given Closed
I placed an order from Keventers on Zomato. I was sending the items to one of my friends. He lives in Delhi. I typed his address and selected the outlet of Keventers which showed on the app and placed my order. After I had placed my order, the ...
Jun 19, 2019 by Nishi Sharma
Zomato - CRIMINALS AS DELIVERY BOY IN ZOMATO Open
Sir, I have ordered from Paranthas Order Id ********** but your delivery boy did not deliver the order and the GPS was showing the reverse direction. I placed the order at **:** p.m. and got the message of order on its way on **:** p.m. bu...
Jun 19, 2019 by SHOBHIT BANSAL
Zomato - Code CRICKET applied but the prediction chart is not visible to me Open
Code CRICKET applied but the prediction chart is not visible to me. While I will get ***% cash back from it. From the last * days, they are just writing it that will sort this issue but now no one is reverting back. Now last * times I have used...
Jun 19, 2019 by Rahul Sharma
Zomato - Zomato order not delivered and money did not refund Closed
On ** June **** I had ordered pizza from zomato app with Ovenstory pizza, airoli location. They accepted the order and then called me and told me that they will not able to send delivery and cancel it. My order Id number is **********. As of no...
Jun 18, 2019 by shivaram s padte
Zomato - Package Not delivered Closed
I ordered from Zomato mobile app but valet was not assigned to my order and there is no option to cancel order. There is a support but it's also not working, it continuously saying * min wait and no response from their end. Very disappointed wi...
Jun 18, 2019 by Lalit Vaghela
Zomato - Payment gateway failure Closed
I placed a food order through Zomato on * June **** and the payment gateway constantly failed. My account was deducted twice . Now comes the refund . . despite several emails and Zomato chat..the only reply after ** days I get is that your mone...
Jun 17, 2019 by VRITTIKA SRIVASTAVA
Zomato - Abusive Zomato valet Open
I ordered food through Zomato. I was assigned a Zomato valet (Vignesh (**********). He came to my house and abused me with vulgar words stating I didn't call him first to inform my location. Later he continued his rant by saying I am an idiot....
Jun 17, 2019 by Rahul R
Zomato - Package not delivered Closed
Please refer to my Zomato Order ********** date **.**.****. Kindly note the Zomato has deducted Rs. *** from my credit card while the same didn't get delivered to me....
Jun 17, 2019 by Gaurav Rakheja
Zomato - Extra charge and missing item Open
Company deny to refund my money in my source account actually the whole mistake is of Zomato. They charged extra and not providing boondi raita and I want to purchase another thing by that money but they give Zomato credit with boundation. Now ...
Jun 17, 2019 by MANUJ AGNIHOTRI
Zomato - Abusive delivery guy lieing executive and null response from Zomato Open
Complaint reqst ******** Order cancelled by rider who abused to my younger brother on call And by saying I was unresponsive on call Still I provided call details with the rider to zomato but nothing was done Than I placed order and same ri...
Jun 16, 2019 by Tanish Jamwal
Zomato - Zomato valet behaving disrespectfully and Zomato not solving the issue Open
I have a complaint against Zomato. I ordered a food item from corner House ice cream store in Marenahalli, Bengaluru. The valet (named Nagesh) arrived at my location but still wasn't able to find p.g. accomodation. I instructed him the best I c...
Jun 16, 2019 by Abhilash Dhulia
Zomato - Refund not received after order cancellation Closed
I have placed an order # ********** with zomato on *th June ****. Due to some reason I have immediately cancelled the order within a minute and received notification as order cancelled. I was expecting the amount will be refunded , when I had ...
Jun 16, 2019 by Akbar S
Zomato - Charges for Cancel order Closed
I cancel the order but the charge penalty of *** rs without any notice. When we place orsee they are not giving information about the cancel charge. After which they charged. The order was placed by mistake. So it is totally wrong policy. E...
Jun 15, 2019 by Pikesh
Zomato - Food partially delivered Open
ZOMATO Order ID: ********** On **st May ****, I ordered a Jumbo pack Chicken biriyani and some curries. Only some curry were delivered and biriyani was missing. Curries went waste . Customer support / chat support was not helpful. However, af...
Jun 14, 2019 by NIJO JOHN
Zomato - Zomato gave wrong food and harass me mentally and physically for last two days Open
I ordered two food on **th June ****. But I received item missing with the food product. Zomato told me to refund Rs *** but since then they told me every day that "at days end you will get your money". They told me two times means for two days...
Jun 13, 2019 by Arthita Batabyal
Zomato - Refund related issue Open
I have ordered food from the cake cottage varanasi & did the payment, but zomato cancelled the order & said that they will not deliver the food to that place. zomato has initiated the payment on *th june but till date no payment is added to my ...
Jun 13, 2019 by shivlee verma
Zomato - Unnecessary Cancellation charges Open
The company is asking me to pay ₹*** for my order which I cancelled just after * minutes of placing it. They are asking full amount of order without delivering it to me for they give reason that my order has been placed so I have to pay full ...
Jun 12, 2019 by Aman Arya
Zomato - Received cold n soggy pizza n pasta Closed
Received pizza from pizza hut ** min after dispatch message...
Jun 12, 2019 by Sweta agarwal
Zomato - Zomato employees staring at girls Closed
Good evening mam/sir There is an hotel near my shop Happyness and your zomato employee stand infront of my house and stare at girls which creat an unstable environment in my locality i req u take take strict action aginst them...
Jun 12, 2019 by Rahul jain
Zomato - Faulty item delivered Open
Placed an order for dosa and thumbs up. The cold drink's seal was not proper, hence the fizz (gas) has evaporated. I called the restaurant and they told me they will send another bottle, but I need to talk to Zomato. But Zomato clearly stated t...
Jun 11, 2019 by Bhawani pratap singh chauhan
I have placed this order on **st May ****. I was given a refund on this order due to bad quality of food. Unfortunately, the amount is not refunded till date. I have contacted Zomato support multiple times regarding this issue, but the issue is...
Jun 11, 2019 by Meena Doddapaneni
Zomato - Paid the money but still showing the order rejected Open
I have ordered the food ,paid the bill and had the food. The delivery person requested me not to pick up the phone for few minutes. So I haven't picked the call. But after some time when I checked the app it was showing that the order was rej...
Jun 10, 2019 by Damini das
Zomato - Wrong item delivered and the food quality was extremely bad Open
On *th June ****, I ordered Red Thai Curry and Chicken Manchurian with rice. The Thai curry was not delivered. Instead they delivered some red looking cheap Chinese dish (you can see in the image). The food I received was not worth *** at all. ...
Jun 09, 2019 by Simrat Sodhi
Zomato - Zomato order cancelled without notification Closed
We had ordered via zomato pizzas from pizza hut. Date: *june'** at jaipur. After making payment we realised we needed to change the order. There was no flexibility on app to change or cancel order so we called pizza hut outlet and the zomato ...
Jun 09, 2019 by Malti
Zomato - Arrogant answer from Zomato valet Closed
I ordered Milkshakes in kakinada. order no is **********. after placed milk shakes i was waited **mins. app showing food being prepared. i make cal to restaurant n confirmed that food was ready no valet is here to pickup ur food. next sec i cal...
Jun 09, 2019 by Shyam Sundar
Zomato - Wrong item delivered twice by Zomato Belgaum Open
Ordered Veg food and Zomato has delivered non veg food and Zomato has not. Ready to refund nor exchange... Zomato is not taking any responsibility for the wrong delivery... ...
Jun 07, 2019 by Kishore
Zomato - 1st time after 90mins order cancelled and today food was pathetic Closed
Hai yesterday I ordered *family lollipop biriyani I received ordered but food quality is pathetic and too salty I do get biriyani taste also that chicken lollipop taste also pathetic we wasted **%of food because of quality is not good they chea...
Jun 07, 2019 by Krishna Kumar
Zomato - Food ordered and money debited but never received the order Closed
I ordered the food from Chullah Bhatti bangalore at *:** pm on * th Jun ****. I paid money also. Zomato was showing my order will be delivered by *:**pm. But till **:** pm it was not delivered, and then zomato was showing your ordered delivere...
Jun 05, 2019 by Anoob
Zomato - I have received defective order Open
Tomorrow evening I have ordered a cake from Zomato shop name fresh N fresh bakers Jabalpur shop address is *** normal school road Tularam chowk Ganjipura Jabalpur and my order no is **********. I received a defective cake. It was not in good co...
Jun 05, 2019 by Ashish parashar
Zomato - Refund not credited Open
This is picture of bank statement where amount for an order i placed on ** may **** is deducted by zomato but i didn't received the order it said order rejected neither my money got refunded back for order number ********** this issue has happe...
Jun 04, 2019 by Acharya dimple
Zomato - Zomato are cheaters Closed
First of all, Zomato did not deliver my order to the address I updated, then I get a call that they cannot deliver as it is * km away. When I cancel the order they have the cheek to advise me that a cancellation fee is applicable. This kind of ...
Jun 02, 2019 by Carlton Fernandes
Zomato - Zomato account blocked without reason Open
I am a regular Zomato customer from Pune. I have a Zomato Gold membership of * year. Yesterday, when I was placing my order from Zomato app suddenly my account was blocked. For no reason, my account is blocked. When placing the order I was chan...
Jun 02, 2019 by Prasad salwe
Zomato - Order not delivered Closed
I placed an order on * June **** at **:** a.m. from Biryani Bhaijaan, Gurgaon. The order was accepted and then ** minutes later I was informed that my order will not be delivered. Zomato is cheating its customers....
Jun 01, 2019 by Shantanu Gupta
Zomato - Refund service solution Open
I ordered ice cream for my wife. I set my address. After ** minutes they call me and said I given the wrong address and cancelled my order and my amount use in penalty. I share a screenshot and chat with support team first they said amount to r...
May 31, 2019 by Sameer jain
Zomato - Package flagged as delivered in the app but not delivered Closed
My order was flagged as delivered in the app, but the delivery guy did not actually deliver my food. When I took this issue to the customer care, they are refusing to my concern for * days....
May 31, 2019 by Harish
Zomato - Delivery boy denied to deliver the food Closed
The delivery boy denied to deliver the food. And was missbehaving on call. He reached approx near my location and then when I instructed him about my exact location he denied to came there and missbehaved. Then he left and marked my order 'del...
May 30, 2019 by Anurag Sinha
Zomato - Order cancelled Closed
order delayed by ** min then cancelled automatically...
May 29, 2019 by shweta
Zomato - Refund not received Closed
I ordered a cake from zomato, it was prepaid order. Due to some reasons they were showing that the restaurant has not confirmed the order. I waited for half an hour and it was still not conformed. I contacted restaurant and got to know that tha...
May 29, 2019 by Nilofar Dayma
Zomato - Food was Rotten Closed
I ordered white sauce pasta from a good restaurant by Zomato app in Ghaziabad but when it came and tasted it the food was rotten I ate *-* spoons and my stomach ached all night. I want my money back ...
May 28, 2019 by Shruti Sharma
Zomato - Zomato purposefully cancelling orders paid already Open
We have placed an order through Zomato. The restaurant that we selected delivers our order to the mentioned address. We have proof as delivery was done before when we selected cash on delivery. We paid the amount while placing the order today a...
May 24, 2019 by Neena Prem
Zomato - Zomato couldn’t refund my money Closed
My order got cancelled cause the delivery guy couldn’t reach me. Now I want my money back. Kindly please do something....
May 22, 2019 by Farzeen khan
Zomato - Whole amount of order charged as cancellation fees Open
I ordered my food from the restaurant at around **:**. The amount showed to be *** after applying the discount coupon. After that, the app asked me for my number and proceeded me to the payments page. The amount deducted was os ***. So I tried ...
May 21, 2019 by SHIVANG TRIPATHI
Zomato - Pizza not delivered Open
On ** Sept I ordered pizza. The order was cancelled by the store after * hours. After * enquire calls. The guy said we couldn’t deliver your order. We will refund your money in *-* days. It’s been months I haven’t received anything. After...
May 21, 2019 by Akash Shindhe
Zomato - Cancel order after 25 min Open
I order by Zomato but they cancelled after ** min. Then I contact but no reply by Zomato. So please request you do the best....
May 21, 2019 by Akshat shah
Zomato - False claims by Zomato Open
My order was taking too much time to deliver so had a word with one of their employees on Zomato chat and they said that my food being prepared. It will take **-** mins more to deliver. Then I called Zomato and he said that the restaurant is c...
May 20, 2019 by Salman Khursheed
Zomato - Refund get refused Open
Food not delivered. The restaurant said they will refund the amount. But refused by Zomato executive....
May 20, 2019 by Amit Singh
Zomato - Food not delivered Open
I ordered special thali from Hotel Shree G Bhagat Tarachand. Order number **********. They cancelled the order last minute saying they tried to call me but my number was not reachable. I didn't receive any message or call from them. They refuse...
May 19, 2019 by Hitesh Malik
Zomato - Order food from zomato not received Closed
Order Food from Zomato not received. Complain not taken. No one is taking complain. Money refunded but feeling harass. ...
May 19, 2019 by Peeyush kumar
Zomato - Food is not deliver to right place Closed
I ordered food through Zomato. Shortly after placing the order I got a call from the delivery boy and he said he don't know the location then I confirmed the address. After that, he calls me again and he said he follows the Zomoto navigation an...
May 18, 2019 by Rishikesh Yadav
Zomato - Food quality bad Closed
I ordered a food item from Zomato on **th May. The item which was delivered to me having order ID number *** *** **** was rotten. I raised the complaint but Zomato explains to me that to they can't do anything in this and the can't refund my mo...
May 18, 2019 by Indrapal Yadav
Zomato - Order cancelled by zomato and not refund amount Open
I have ordered yesterday evening. After the order, I have received a call from Zomato executive and they tell me your address is wrong and your order will not be delivered. After call discussion I try to call delivery boy he also told me the sa...
May 18, 2019 by Muneesh
Zomato - Package not delivered Open
My order didn't come yesterday. The delivery boy cheated us and he also told us to rate him on Zomato app. He also cheated Zomato by saying that he has already delivered the order. But in reality, he didn't deliver the order. I also rated the d...
May 18, 2019 by Arti Devi
Zomato - Order get rejected Open
I would request to you please cross check all the details which are related with my order. I mentioned all the suitable details and mentioned the number but delivery boy is not aware of that. Could you please tell me the reason behind that why ...
May 18, 2019 by Bryan
Zomato - Food not delivered Open
I ordered a pizza via Zomato and it was supposed to be delivered by *:** pm on May **th ****. It paid for it beforehand and I didn't receive the pizza. After more than an hour it showed on the Zomato app that it is delivered even though I didn'...
May 16, 2019 by Shreya Kashi
Zomato - Order not delivered and money deducted Open
It showing order delivered and I didn't receive any order. They deducted money and I didn't receive a refund after that. Order number **********...
May 16, 2019 by Marmit Shah
Zomato - Package not delivered Open
I ordered three chicken biryani and cheese balls from Nawab Asia, Balewadi High street, Pune on **th May ****. It was a prepaid order and was accepted by the restaurant. After ** minutes of waiting, I got a call from the restaurant that they ar...
May 15, 2019 by Tanya gupta
Zomato - Deducted money from account at the name of gold pack Open
Mere paytm account se **** apne aap deduct ho gaye. Fir maine Zomato walo se baat ki to unhone saaf mna kr dia. Maine unko bahut bola bahut samjhaya par vo nhi maan rahe. Mai unke iss vehvaar ke vjh se bahoot naraz hu. Please kch kijiye or meri...
May 15, 2019 by Pawan Kumar
Zomato - Amount not refunded Closed
I order doughnuts from Mad over Donuts through Zomato. But cancelled the order as when we proceeded for payment the amount increased and I was debited more from my paytm account. As per the cancellation policy of Zomato, I understand that the o...
May 14, 2019 by Sunil Bakshi
Zomato - Food not delivered Open
At *:** pm on election day in Delhi I placed an order. It said that the order will be delivered in max ** mins. After *hr the status was "Restaurant is yet to confirm". I raised the issue with Zomato but no one responded. The order was importan...
May 13, 2019 by Aditya Sharma
Zomato - Amount not refunded Open
I placed the order on *th May at *.** pm through UPI. The debited amount is Rs ***.*. The order was rejected by the restaurant and the refund status is "we could not deliver this order, as you were unavailable to collect the food at the mention...
May 13, 2019 by Thamaraikannan
Zomato - Food not delivered Open
The food has not been delivered and the restaurant is saying my item has been cancelled by Zomato as my money has been deducted. I didn't get any cancellation status and they are not also replying on my issue. Also not initiating any refund. Ki...
May 13, 2019 by Neha gupta
Zomato - Wrong food delivered Closed
I have ordered double egg double paneer roll instead of which company delivered Non-veg roll. It has been mentally depressing....
May 12, 2019 by Deepak pal
Zomato - Food item not delivered. Open
I made an order through Zomato from Shawarma Inc (Koramangala, Bangalore) on **th May **** at **:**pm. A few minutes later I received notification that a valet has been assigned and has reached the restaurant while my order was still being p...
May 12, 2019 by Narasimha Kamath
Zomato - No update on the order that I placed Open
I ordered food through Zomato. They accepted my order and in tracking it was showing that order is getting prepared and will be delivered by **:**. But the order hasn't been delivered and still, it's showing that order is getting prepared. On t...
May 11, 2019 by Shashank Gupta
Zomato - Package not delivered Open
I have orders some item on Zomato. After * hours it was showing on the way. The next morning it was showing delivered. When I call the delivery boy he told that he is unable to serve because he is a teacher....
May 11, 2019 by Chandan
Zomato - Not delivering food by delivery person Closed
I placed an order through Zomato and also my order is prepared by the restaurant. In my Zomato account, it shows that the delivery person will pick up the order and delivered to you. After *.** hours I called the restaurant and he says the orde...
May 09, 2019 by Satyajit uday Patil
Zomato - Cancellation fee charged Open
There is a cancellation fee on my account of *** Rs. for the date of *rd April. As per Zomato people the order has been cancelled from a different account, not from my account which I use from my phone through FB login but some else who have us...
May 09, 2019 by Gagan Arora
Zomato - Fake promotion done Open
They are just making fake promotion skills for like Zomato new for first * order like I make an account with then I placed an order on it. I used Zomato new. The next day I placed an order again with Zomato new then it's showing you are an old ...
May 09, 2019 by Anshul Agrawal
Zomato - Cheating the customers Closed
I have ordered for pizza on Zomato food delivery app on * May. I have paid through online transactions through credit card. My order confirmed but the delivery boy refused to deliver food to our address. He refused and all of sudden my order ca...
May 09, 2019 by Radha R Naik
Zomato - Food not delivered Open
Imagine when you have your medicine and you call Zomato executive about delivery and he assures you that food would be delivered in ** mins but it never comes. On the contrary, it shows that food has been delivered. ...
May 09, 2019 by Abhishek Tiwary
Zomato - Charged for the food but not received food nor refund Open
I ordered something on Zomato on *th May. I reordered because the restaurant did not have an item I ordered at that time, but mistakenly ordered the same items again. When I tried to cancel one of the orders, I couldn't do it without losing all...
May 08, 2019 by Shashank
Zomato - Refund denied and food not delivered Open
Order No: #********** Order Date : **th Apr'**, **.**pm Amount: Rs ***/- Experienced a harrowing situation with Zomato on **th Apr'** (Mon). I have faced issues earlier regarding refund, late deliveries etc but Zomato had treated the situat...
May 07, 2019 by Anwesha Bose
Zomato - Order not delivered Open
This is happening repeatedly when the order wasn't able to deliver because it's not accepted by the restaurant. Here Zomato as the third party should take the responsibility whether the order is delivered or not but it doesn't especially in nig...
May 06, 2019 by SHAIK GOUSE BASHA
Zomato - Got hair in food Open
I had ordered biryani and I got a hair in it. I raised a complaint but there was no response from Zomato services. Even I had uploaded a photo of it but still, there is no response....
May 05, 2019 by Mahipal reddy
Zomato - Food not delivered and refund was not given Open
I had placed an order in two different restaurants on **th of April which didn’t get delivered at all. I messaged the customer care and they don’t respond to the messages at all. I haven’t got any refund for the money that I have paid for...
May 05, 2019 by Arun Iyer
Zomato - Harassment over shoddy service complaint Open
Zomato has cheated us (the customer) and then slandered Romeo's pizza (their client) by blaming them for a fault of their own. On many occasions have shown clear disrespect and utter disregard for the rights of the consumer. They first deny us ...
May 05, 2019 by Samridhi Chopra
Zomato - Package not delivered Open
On */*/** at **.** am we ordered three plates of chowmein from Zomato. The package was not delivered at the registered address and when we paid online but when we asked for a refund they refused to give us and they are not responding to our pho...
May 05, 2019 by Narendra verma
Zomato - Food not delivered Closed
I order food through my A/C ********** from hotel Shahi Darber, Bokaro, Jharkhand against Order no:**********. After receiving this order the delivery boy Mr Deepak called me through phone no +************ and said he not able to deliver the o...
May 04, 2019 by Santanu Dutta
Zomato - Delivered spoiled food Closed
I ordered from Zomato at **:** pm and got the delivery at ** pm which spoiled and spilled. From then, I kept several messages to Zomato saying the food is damaged but they didn't respond. They have kept a message to me * AM in the morning sayin...
May 03, 2019 by Satyasai
Zomato - Refund not done Closed
Zomato was supposed to refund a certain amount which they haven't done. I have constantly been in touch with my bank and they are unable to close on this since they haven't received the credit from Zomato. There's no way to contact them either ...
May 03, 2019 by Ashika
Zomato - Food service complaint Open
It's my last option to complaint to you. I had ordered a meal (veg thali) from urban kitchen restaurant on Zomato (location = Palwal, Haryana). I had made a mistake after delivery of food I just give * ratings to Zomato on their food app. When ...
May 02, 2019 by VAIBHAV KUMAR
Zomato - Refund for cancelled order Closed
I ordered food from Zomato but the order was cancelled from their end and didn't receive any call from the delivery boy as well. I already paid the amount through the debit card. They have not refunded my money. I order food on **th April and s...
May 02, 2019 by Ankit Arora
Zomato - Not refunding money back Open
I have ordered some food from a restaurant through Zomato. Because of the restaurant mistake, they mixed up the order and gave the wrong order. When I contacted the restaurant they agreed to refund but refund needs to be processed through Zomat...
May 01, 2019 by Mayank gupta
Zomato - Not refunding my money Closed
I ordered the food and paid online. Then immediately I cancelled my order so that I can order from some other restaurant of my choice which was available. They cancelled my order but are not refunding my amount. I wrote this problem in chat sup...
May 01, 2019 by RACHITA JAIN
Zomato - Money not refunded Open
I ordered food from Zomato but their deliveryman not delivered food to me. I already paid the amount through the debit card. They are not refunded my money. I order food on **nd April and still, my amount is not refunded....
May 01, 2019 by Vijay Kumar
Zomato - Refund not received Closed
I order food from Zomato, but their deliveryman not delivered food to me. I already paid the amount through Paytm. They are not refunded my money to date....
Apr 30, 2019 by Sanjay
Zomato - Issues with the name change Open
Zomato sales team called me to purchase their gold membership and told me how to use it. But never told me that they will use my name which is on my Gmail and not the one on my Zomato profile and hence it got activated on my nickname now they s...
Apr 29, 2019 by Rhutik Dahu
Zomato - No refund for completely inedible food that was drenched in sauce Open
I ordered for a salad. When I received it, half of the container was just SAUCE, and it was drenched in it. Not only did this make it uneatable but all the vegetables were soggy and the whole thing was disgusting and inedible, as you can see i...
Apr 29, 2019 by Deepak CM
Zomato - Arrogant staff and unable to deliver my order Open
I have ordered today twice. In the first incident, my order cancelled automatically after waiting time of ** minutes. Then secondly I ordered again. His service boy is so rude and ill-mannered. He doesn’t know how to talk with girls. I cancel...
Apr 27, 2019 by Neha
Zomato - Not received refund Closed
I did not get what I ordered. Now I have not received my refund too. Please do the needful....
Apr 27, 2019 by Saurabh Khanna
Zomato - Package not delivered Closed
Ordered food at *:** am on dated **/**/** from casa curry. Payment has been deducted from my PayTm wallet. But casa curry and Zomato is not ready to reply and delivery not received. Yesterday also Zomato has cancelled my order without any noti...
Apr 26, 2019 by Manish Kukreja
Zomato - Food not delivered Open
I ordered food and it is shown delivered. I ordered from Dominos at night and it's not delivered yet. When I talked to customer support they told dominos is not handled by Zomato. They are not refunding me or giving my food back....
Apr 25, 2019 by Kelvin joju
Zomato - Bad food delivered and threatened of legal action Open
I ordered * pizzas at *.** pm on April **. At about *.** I received those pizzas which were badly damaged and sticking to the top of the pizza box. When I informed through support, the guy named Saurabh straight forward said that he can't do an...
Apr 23, 2019 by Nikhil Yadav
Zomato - For missing items in the package Open
I ordered food from the Zomato. But I received some items missed from my package. When I asked for the refund. They refused and I didn't get my money back from Zomato....
Apr 23, 2019 by Harsh
Zomato - Bad service provided Closed
This is regarding an order that I placed with Zomato through Zomato app today at *:** pm order ID: *********. I received first call from the delivery guy at *:** pm and last call at *:** pm after which he cancelled the order since I was not abl...
Apr 21, 2019 by Pawandeep
Zomato - Worst quality food delivered Closed
I received very bad quality food. I asked about it in customer support. They didn't even give a proper reply. Please do the needful....
Apr 20, 2019 by Akhil yerubandi
Zomato - Order not delivered and company refused to give refund Open
I ordered a cake from Zomato with the order ID **********. When the order was out for delivery I got a text stating delivery guy is not able to contact you please contact the delivery boy. After that, I tried calling the delivery guy but he was...
Apr 19, 2019 by Nidhi Pattani
Zomato - Refund not received Closed
Zomato cheated me with my order which was placed mistakenly, for this I immediately contacted the delivery boy and Zomato Chat support to cancel the order or to refund my money but the Zomato refused to do so. The worst part is they cancelled m...
Apr 17, 2019 by JASNEET SINGH
Zomato - Not deliver the correct order Open
Today I placed an order with Zomato. They deliver the order but one item from that order was missing. At the time of delivery, the delivery agent was in a hurry and ask me to rate * stars for their service but he asks me to do it soon. I reply ...
Apr 17, 2019 by Ritu shukla
Zomato - Regarding the refund Open
I have book food through Zomato on **.**.****. After booking same time cancel my order by mistake and the Zomato is taken ***% penalty of my food. Then I send mail to customer care. He told me our agent went to your location for delivery at tha...
Apr 17, 2019 by SYED MOHSIN HAIDER
Zomato - Food not delivered Closed
I ordered from the Freshmenu through Zomato. Its been ** mins and I'm unable to contact either of them and the customer care. Even I doesn't know the order status which is very frustrating for me. They are not giving any proper justification. T...
Apr 14, 2019 by Jigar Hiran
Zomato - Amount deducted without our consent Open
The company advertised in the media about promo discount and accordingly a product of worth Rs. ***/- was available to the customer at Rs.**/-. The promo was from Zomato and we didn't have any problems with that. But From January onwards they c...
Apr 14, 2019 by Keshab Chandra Goswami
Zomato - Order cancelled by the company Open
I cancelled an order of ₹*** just after * min of ordering. As it was ordered by mistake on Zomato. The amount was deducted from my paytm wallet. After cancellation, the whole amount paid was kept as a penalty and as I cancelled the order it n...
Apr 14, 2019 by Sumit Kumar
Zomato - Calls harassment done Closed
I've been getting frequent calls from Zomato about the enquiring restaurant. I've asked them to remove my contact details from their database. Its been * month since I requested. I got a mail saying we'd like to inform you that we have removed ...
Apr 07, 2019 by Ramesh Vemula
Zomato - Cancel my food order and payment didn't refunded Open
I have ordered some food from Zomato site. But by mistake, the order has been cancelled. So I am requesting to Zomato for refund my money but they denied to refund. Then I am saying if you don't refund my money then place the order that I cance...
Apr 06, 2019 by Ganesh kumar
Zomato - Food not delivered Closed
I have called their valet to know the delivery status. That valet misbehaved over a call and then I've raised the complaint over the chat. I've received the call from the representative of Zomato saying I am noting down your concern and we will...
Apr 06, 2019 by Himanshu sharma
Zomato - Order cancelled without delivery Closed
I ordered for the place I always order from but today the delivery boy didn't even reach and cancelled my order midway as he said my location was not correct. My money was deducted and the food was taken away too. Now after complaining they sa...
Apr 04, 2019 by Neha mishra
Zomato - Deliver non veg food Closed
Last evening I ordered Malai Chaap against order no**********. But the delivery man delivered me the non-veg item when I bite one piece of that chaap, it feels hurts. When my friend says that it is non-veg, I didn't know how can I express my wo...
Apr 01, 2019 by Ishan Puri
Zomato - Refund not given Open
I ordered food from Zomato. They delivered half cooked food and when I contacted them for a solution they said we can credit ** coins which were in no way logical on further complaining they credited ** coins in total being **. What am I suppos...
Mar 31, 2019 by Divyangana yadav
Zomato - Delivery boy not picking up the phone and I got billed Open
Actually, I ordered for some snacks and it was taking so long so I was tracking the delivery boy and got down from my flat so that when he reaches I can see him easily but he reached the place and was not to be seen at all. So I tried calling h...
Mar 30, 2019 by Tirzah Victor
Zomato - Issues in refund Open
I want to put my grievance against Zomato with reference to their order no-********** placed on **rd March at *.** pm totalling Rs. ***/- (rs *** (for food) + rs ** (tip for the delivery boy)) using their app. I had cancelled that order within ...
Mar 27, 2019 by NARENDRA KUMAR
Zomato - Fraud against the food delivery Closed
I have been placed the order on Zomato on ** Feb **** as order number is **********. The person said that it was undelivered as due to my phone was unreachable. Then that person has cancelled the order in a few minutes. My concern is that kindl...
Mar 26, 2019 by Bharat ajwani
Zomato - Ordered food never delivered Open
I have ordered through Zomato but the order never delivered to me as the rider Md. Sheru was new and confused and told me that the restaurant is closed. Now next thing I see in the app that my order is been delivered though it was not. As an ap...
Mar 24, 2019 by Amit Singh Gusain
Zomato - Got plastic in food and rude behavior by executive Open
Third time got plastic in food from the same restaurant and the same items. The chat executive misbehaving and also giving wrong information and then giving false commitments of feedback. This has to be addressed urgently as this could lead to ...
Mar 22, 2019 by Umang
Zomato - Package delivered after 2.5 hours Open
Order ID ********** I have given order through paytm on ** March **** at **:** pm, as it shows no response from the restaurant after waiting for **-** min. I call customer care at **:** pm and the executive told me that my order is cancelled a...
Mar 21, 2019 by Bhaskar Gavitre
Zomato - Membership not working Open
Gold membership not working which is applicable till ****. I contacted zomato several times but got no response from them. Wrote several emails as well, but unprofessional treatment and no response....
Mar 19, 2019 by Anandita Sood
Zomato - Served expired food Closed
Today I ordered from zomato application from a restaurant sahi zaika and the food was altered and spoiled plus the quality was worse. A bite from the food was making vomiting. The food was taken back by the restaurant and not even refunded for ...
Mar 19, 2019 by Shashank Dwivedi
Zomato - Served expire food Open
On March **th night at **:** hours we made an order from Zomato at Jarlie desserts restaurant. We got the dessert in the container with the manufactured and expired date as *th Mar and **th Mar. The dessert contains milk solids, cheese and egg....
Mar 19, 2019 by Prashanth Vanama
Zomato - Full amount penalty charged Open
I have placed an order through Zomato. Because of some reasons I had to cancel the order. Before cancelling they didn't indicate that I will be charged penalty. Then they charge the full amount as a penalty. ...
Mar 19, 2019 by Ravi Kumar
Zomato - Food not delivered Open
I ordered food from Zomato, order ID: **********. I didn't receive my food and when I connected with Zomato, they said we tried to deliver but could not deliver because my no. wasn't reachable and this wasn't the case. I was very much in the co...
Mar 19, 2019 by Nikki Devi
Zomato - Non veg food delivered instead of veg food Open
Ordered a pure veg brownie from the zomato but got a brownie which contained egg. In the app, it showed as pure veg (green symbol). I had even health issues after consuming that non-veg thing. Moreover, that particular restaurant doesn't even h...
Mar 17, 2019 by Sourabh Chakre
Zomato - Addition amount not transferred back to paytm Closed
I have added ***** Rs to zomato paytm option. Till today it was visible in zomato paytm but I logged out and logged in again and I don't see left out amount **** Rs in zomato paytm. This is a fraud. Customer care is not able to provide any reso...
Mar 17, 2019 by Navneet thakur
Zomato - Food not delivered Open
I ordered a combo. Screenshots of that order are attached with this. I ordered a chicken burger combo. Its clearly stated that I will get chicken curry with naan along with the sweet dish. But instead, I got a cold shitty burger. When I complai...
Mar 16, 2019 by Dennis Singh
Zomato - Cheating for refund Closed
I ordered from Zomato by the local restaurant and my order decline by the company the issue is customer phone is out of reachable. I'm trying to reach the customer care executive no i.e ********** to try to understand the way but they are not r...
Mar 13, 2019 by Naresh Kumar
Zomato - Food wrongly delivered Open
I had ordered for food and it was wrongly delivered. After complaining to customer care I did not get the refund....
Mar 11, 2019 by Vinod
Zomato - Very worst food received Open
I'm from Vijayawada. I order food single biryani on Zomato *th March **** around *.** PM from Bay leaves the kitchen, Labbipeta, Vijayawada. What I've received it's like rice paste. I just throw it away. Zomato support was not satisfied, they a...
Mar 08, 2019 by P.Lakshmi naidu
Zomato - Non veg food delivered instead of veg food Open
I ordered the food from Zomato today **-**-** with order number **********. I ordered the Veg Biryani. "Potato Biryani in Kolkata Haji Biryani Style". It was delivered in ** mins and I started eating. I was near to finish, I saw a chicken piece...
Mar 03, 2019 by Venkatesh S Shegdar
Zomato - Refund issue in cancellation of order Closed
Order(#**********) placed on **th Feb at **:** PM. I cancelled my order the very next moment after placing it as it was wrongly placed, by calling up the restaurant number. I also confirmed from the restaurant that the food preparation was yet...
Feb 28, 2019 by Prashant gupta
Zomato - Received spoiled food Closed
I have ordered mutton biryani from one of the restaurants in zomato. I have received the totally spoiled biryani with a bad smell when I tried to tell the same in chat support of zomato they are telling like I will receive an email from their r...
Feb 26, 2019 by Venkatesh
Zomato - Bad and wrong food delivered Closed
I have ordered food from a restaurant using their app. yesterday I have ordered food from some restaurant from the app. I have talked with the number of customer service people regarding the same. Firstly that order was wrong I have received. ...
Feb 24, 2019 by Ankit
Zomato - The food was stale and smelly Open
I ordered Chicken Thali from ** Sector ** Mohali. They delivered me daal Instead of chicken and that daal was stale and smelly. When I called them regarding my problem they start talking to me very unprofessionally. I am very disappointed wit...
Feb 20, 2019 by Manoj Kumar
Zomato - Money deducted twice Open
I ordered food from zomato the payment money deducted from my account but there was an error on the app for payment failure. I tried to contact zomato through chat. And zomato chat wait time was * minutes. But till now no response from zomato. ...
Feb 16, 2019 by Anmol Ratn
Zomato - Item was missing Open
I ordered from food lover restaurant through Zomato. One item was missing. I ordered * sandwich and one peri. I got only one sandwich and one peri. Then I called to the restaurant owner and told this all. He accepted this in an aggressive manne...
Feb 16, 2019 by Rakesh Kumar Choudhary
Zomato - Non issuance of revise Invoice & hold payment Open
We are dealing with restaurant ' Food Web' in kanpur , panki location. We served orders to Zomato in the month of Dec-** & Jan-**. We have made numeral follow up with zomato for Dec-** their service invoice having our GST No. & also requested t...
Feb 11, 2019 by RAJESH YADAV
I placed an order consisting two combo meals However only receive one meal. When I raised the issue with the zomato customer group they gave me zomato credits instead of refunding my money for one combo in my zomato wallet. I requested them tim...
Feb 07, 2019 by akshara chauhan
Zomato - PAYMENT Open
Hello sir, on this **-**-**** I have given an order on zomato which is **/- worth. I made payment and food have been delivered. exactly after **mins, my account debited with ****/- stating that vinzomato order. First **/- I made payment with m...
Feb 05, 2019 by DURSHETI RAMAKRISHNA
Zomato - Quantity and quality issue in food Open
Firstly Hungrill * Restaurant under zomato service gave me quarter uncooked chicken in the price of full chicken amount. I immediately called multiple times to restaurant in front of delivery boy, but they didn't pick single time. I keep callin...
Feb 01, 2019 by Ajay Bhatt
Zomato - Food packag not deliver Open
Mene zomoto se ek order book kiya *:** per but vo * hour tak bhi usne order deliver nahi kiya or jab maine order cancel kiya to *** rupees refund karne ki vajha ulta mere upar cancellation fees *** rupees or le liya. *km k distance mai itna ti...
Jan 31, 2019 by Arun Kumar bhagel
Zomato - Full Food not delivered Closed
We have placed an order on Zomato for breakfast. Order ID: **********. The order valued at Rs. ***.**/-. The order was for Idli's and Dosa. We have made payment on line through online. The order was delivered to us, and when we opened the pack...
Jan 28, 2019 by Gaurav Parakh
Zomato - Nonveg instead of veg Open
I ordered food from Royal restaurant in Chennai veg biryani and they gave me mutton chicken/biryani and big and I realise after eating it. they ruined my religion and hotel must baer for this irresponsibility i asked zomato chat person t...
Jan 27, 2019 by Anup Chandrakant Choudhary
Zomato - Delay in delivery Closed
I ordered food on **th Jan ** at *.** PM, the same was delivered at **.** PM, kept on calling delivery guy, earlier his phone was not reachable and later on said that his bike got punctured and the task was assigned to some other delivery boy. ...
Jan 25, 2019 by Hitesh Makkad
Zomato - No refund given to me by zomato after they cancelling my ordere Closed
No refund given to me by zomato after they cancelling my ordere **********...
Jan 25, 2019 by Madhumita Mishra
Zomato - Food not delivered Open
i have not received my order but the zomato guy has sent me message that order has delivered ..i have tried reaching concerned person but no use...
Jan 22, 2019 by tanneru prasad
Zomato - Cheating with customers Open
January ** ,**** I ordered food from Zomato (Order Number- **********). I ordered food because I was having Zomato credits which I want to redeem on my order. During the checkout, there was no option for selecting Zomato credits as a mode of...
Jan 19, 2019 by Gautam Jain
Zomato - Wrong food delivered Closed
I ordered food online on Zomato by mistake. Immediately i contacted to their customers support to cancel the order and tell them i was placed by mistake i want to order another dish. They decided to cancel. Till now i was ok for me. After deli...
Jan 18, 2019 by Sunil Kumar Sharma
Zomato - Chicken mixed veg dish delivered Open
Today as on ** January **** around at *pm i use zomato to order food I have selected veg only and ordered kadhai paneer and daal from rajwada restaurant via zomato food delivery app but when my family about to finish the food we found a piece o...
Jan 14, 2019 by Sheena jain
Zomato - Zomato gold payment deducted twice. Open
I purchased zomato gold last month. The payment was deducted twice and the refund was not given. The customer care is not supporting and there is no calling helpline number. The blame is put on to the bank and a second try is mot facilitated. ...
Jan 14, 2019 by Shaili Thacker
Zomato - Zomato Service Failed Closed
I ordered food @*:**pm but they intimated that order was cancelled after *hours it means @**:**pm.if i tried to contact customer service they didn,t respond through call but in chatting they apolized for mistake and gave **credit points for com...
Jan 13, 2019 by Ashok Battula
Zomato - Uncooked meat delivered and customer support not helping Open
I ordered food from zomato today and they delivered uncooked meat today Restaurant al bek Provider Zomato Amount *** Time *:** pm Date ** Jan **** Customer support did not refund the amount ...
Jan 13, 2019 by Pranav Puthiya Veettil
Zomato - Incomplete order received Open
i ordered full plate afgani chicken from zomato but i only received half plate and when i contacted them they said we r sorry and this will never happen again ....they said no for refund and compensation.....but i want compensation as well as ...
Jan 13, 2019 by Ankur kumar
Zomato - Refund. Open
********** order id Successfully applied the coupon. Merchant request was of Rs***,but transacted RS***. So,i cancelled the order within * min. Talked to the restraunt,they haven't any loss. I want refund+ compensation ....
Jan 11, 2019 by Alok kumar dubey
Zomato - Order not delivered; Refund denied Open
I had placed an order using Zomato App and the order (#**********) was prepaid. The restaurant took a lot of time to accept the order and then updated that the order has been dispatched to reach my address. In a matter of *-** minutes the statu...
Jan 07, 2019 by Rushica
Zomato - Was delivered half of what was ordered,though we were charged the whole amount. Open
I ordered two full changezi paneer tikka costing *** rs from New Manish Eating Point,Lucknow via ZOMATO.I made and online payement for it.When the food was delivered we found out that the food quantity was very less.Later referring to the resta...
Jan 03, 2019 by Mudit Shukla
Zomato - RS.1200/- charged towards Zomato Gold Membership without my permission. Open
My Registered mobile NO. is ********** in Zomato & on *st Jan'**** Zomato has charged Me Rs. ****/- towards Zomato Gold Membership without my permission due sufficient amount available in linked paytm wallet, i had trying to contact customer ca...
Jan 02, 2019 by SURESH GROVER
Zomato - Fraud in Zomato gold pricing Open
I brought zomato gold membership on **rd of December for **months at a price of ***, that too after a promo code which was suppose to be a flash sale. But, on **th Dec just after that I saw that zomato was giving the membership for *** for *...
Dec 31, 2018 by Ankit Raj
My email id with which I have zomato gold is zomatohai*@gmail.com I made this account yesterday and subscribed for zomato gold (id_******) which charged me *** Rupees just after having zomato gold my account was blocked from your end I am ready...
Dec 30, 2018 by Akshat Gupta
Zomato - Zomato not delivered & not refunded Open
I ordered from zomato on ** December **** at **:** Pm, they accepted the order & quoted Expected delivery on *:** Pm I waited, tracked the order it is showing, delivery boy pick uped the order & coming but after ** mins seen that order has been...
Dec 29, 2018 by Sandeep Jain
Zomato - Food not delivered Closed
I ordered my food @*.** the delivery time was **-** minutes after one hour aprox I contacted customer support via chat they told me your order was cancelled. As my house owner locked the main door i can't go out side. totally disappoi...
Dec 26, 2018 by Manjeet singh
Zomato - Refund for cancelled order by Zomato Open
I ordered a pizza from Domino's today at *:** pm Order details as follow Order from Domino's Pizza. Placed on **th Dec at **:** PM. Id: ********** But the order got cancelled due to some address issue at their end. I paid it online. ...
Dec 22, 2018 by Akhil Reddy
Zomato - I did not receive the service I paid for and any assistance. Open
I had ordered food from Zomato app on **st December and paid the full amount via debit card. It was suppose to show up on my current orders list but it didn't. I tired contacted the customer service but I never got any replies or assistance tha...
Dec 21, 2018 by Vipul Sharma
Zomato - Rejected my order by the tomato Open
I ordered my food on **th December and i paid the amount through Google pay and after ** minutes the delivery boy called me and he told me the delivery location is is so long from the restaurant and the order was rejected by the zomato but stil...
Dec 19, 2018 by Anup Ranjan Das
Zomato - Zomato did not pay my cashbacks Open
I ordered my meal on *th December, **** from Zomato. There was cashback through Paytm, thats why I ordered it from Zomato. But I still didn't receive any cashback in my Paytm wallet. I frequently asked Zomato what is the reason, they didn't giv...
Dec 15, 2018 by Arthita Batabyal
Zomato - Delivered Non-Vegetarian Food Open
Ordered vegetarian food from Zomato but they delivered me non-vegetarian food, which I ate. Being a strict vegetarian its depressing & really hurt my sentiments. ...
Dec 14, 2018 by Shubham Agarwal
Zomato - Food delivered was chilling cold Closed
Id: **********, ordered food using Zomato, food was delivered but the package was chilling cold when showed the executive he said he can't do anything for this they just get the food. Chat representative almost stranded me for more than an hour...
Dec 14, 2018 by Sunil Kumar
Zomato - Rider abusive and unprofessional Open
My Zomato rider asked for my phone to take order photo and during that time he rated himself as * start which I was not intended to give and when I asked him why he did this he said it's a company protocol and he was abusive and unprofessional....
Dec 12, 2018 by PRASHANT SINGH
Zomato - Package not delivered Closed
The delivery agent has cancelled my order.i had said the same to customer care and they were telling it's not there mistake and refund would not be done...
Dec 11, 2018 by Sairam
Zomato - Order(1358302292) not delivered and not refunding the amount Closed
I ordered food from Punjabi Nawabi restaurant in Bangalore. I didn't receive my order because the delivery person cancelled the order at the last moment saying that I was unreachable. First of all I didn't receive any call and secondly no one c...
Dec 10, 2018 by Yash Tyagi
Zomato - Oredred food not delivered, also amount was nt refunded Open
Hi, I order some food woth Rs *** through zomato (order no **********) on dated **/**/**** from one of the restaurant named dada boudi in barrackpore through my wifes mobile app. The order was accepted , prepared keeping us waited for h...
Dec 09, 2018 by Satyam Dey
Zomato - Food not delivered and asking to pay cancelletion charges Closed
I ordered two Rye bread on the **nd November. After I placed order on **nd November, I got a call from ph no. +************ at **.** am indicating that the order has been placed for two Rye bread. I got another call from the same number at **....
Dec 06, 2018 by Satyendra Dev Pradhan
Zomato - Cashback not received promised by zomato Open
Actually i had made an order on zomato on */**/**** at *:** P.M. using promocode EVE** and according to company policy if you made an order before * pm using this promocode you will receive a cashback of **% of total order amount. I had complet...
Dec 06, 2018 by Ansul Yadav
Zomato - Food not delivered Open
My order is not delivered and money is not redunded. Right after the stipulated time of ETA , i reached out customer service they informed me that my order is declined by delivery guy as my phone is mot reachable .. i didnt get a message or cal...
Dec 05, 2018 by Lohitha Vanteru
Zomato - Refund not received and the item also not delivered Open
I had ordered a meal through zomato from dominos on *th nov . The restaurant cancelled the order and yet now it has been more than ** days..and no refund yet received. I have been calling them everyday for that. But they are almost neglecting t...
Nov 29, 2018 by Harsh
Zomato - Parcel not delivered Open
Ordered food online on ** November **** from zomato with order number **********. After about * hour it shows an error saying restaurant cancelled my order. Checked with the restaurant they said order was dispatched ** minutes ago. Checked with...
Nov 26, 2018 by Yugandhar Dhananjay Nighojkar
Zomato - Package not delivered Closed
Am from Chennai I been order food through Zomato @* pm after ** mins I had call up the delivery executive he said order collected from the hotel will he deliver within ** mins but not delivered after * hour I have called him he said he meet wit...
Nov 21, 2018 by Munvar sheriff
Zomato - Stale food Closed
On **th Nov **** I ordered chicken momos and veg chowmein from The China Town restaurant via zomato. The veg chowmein I received was stale and when I contacted zomato they told me they can't do anything and you have to accept it. I am filing t...
Nov 21, 2018 by Gurjyot Singh
Zomato - Stale food delivered Closed
I was served stale food and the company told me that they would call me soon but haven't in * days. They are cheating the customers. ...
Nov 20, 2018 by Gurjyot Singh
Zomato - Food not delivered and refund not initiated Open
Today I have ordered in Zomato order number ********** where the request was made to deliver food from a food vendor CFC located in New Town. I have paid the total amount via online but the delivery boy (SAJID HUSSAIN +************) didn't t...
Nov 17, 2018 by Md Sarim Akhtar
Zomato - Zomato faking consumers Closed
Hello Team, we had order food from Zomato on date Nov ** th Ref No : **********. We wait for ** min and we got a call from your executive and told he is some where near please navigate him, we tried **–** min to help him even we travelled to ...
Nov 15, 2018 by Ajay TA
I placed an order on nov **th at *.**am with Ganga sweets order no **********, i paid the amount by card Rs.*** for Kaju katli and onion pakoda through the Zomato app. As there is no response I called the deliver person ( number got through th...
Nov 14, 2018 by Deepa
Zomato - Without giving any alert automatic decute amount from my paytym wallet. Closed
on date ** Nov ****, I order * burger meal from burger king Rs *** and also confirm the order with zomato guy. But when I m going to received my meal, the delivery boy charge me Rs *** for * burger meal, as per my order we ask for * meal n un...
Nov 14, 2018 by sahil
Zomato - Wrong food delivered Open
I'm a vegetarian. Order food worth INR ***. Got delivery of non-vegetarian food worth INR *** approx. Took up the issue with chat support zomato. Shared everything. They said will call in **-** mins. No call. And after stopped replying on chat ...
Nov 14, 2018 by Amit kashyap
Zomato - Order Cancelled, Money Not refunded Open
I have ordered a cake on *st November **** at around *PM, and mentioned it to get deliver to sector ** at around *PM. Full payment was made. After half an hour i got a call from the delivery boy and he said that he is heading towards the delive...
Nov 12, 2018 by Soubhagya Khemka
Zomato - Items missing Closed
Delivery boy handed the order to someone else and the items were missing when it reached me. When I called the delivery boy he didn't attended my call. Customer support is not helping too. Need refund...
Nov 11, 2018 by Nalin
Zomato - Package cancelled and refund not given Open
I ordered food from Zomato at *:**pm on *th November order id **********. I received call from driver at *:**pm asking for address. I tried calling back driver at *:** pm order got canceled. Reason given call not picked.. I had discussion w...
Nov 10, 2018 by Saurabh Grover
Zomato - Online food order fraud.. Closed
Order no is ********** I place an order on *th november **** at around *:**pm. My order was late. Order was on the mid way and I got.message that my order cancelled. I called delivery boy he said I have eaten food because ur number was unreac...
Nov 10, 2018 by Shah Alam
Zomato - Chicken given to a vegetarian Brahmin Closed
Few hours back I ordered a roll from Roll er dokaan through Zomato app.Order number **********. I have received a refund on the amount and it angered me even more.You think I complained to get my ***₹ back ? I don't care about it . I ordere...
Nov 07, 2018 by Rohan Sharma
Zomato - Zomato := lunch not delievered and denying refund Open
This complaint is to highlight about zomato team from top to bottom .I have order food from zomato on ** October, order I'd **********..once I order food for lunch got a msg your order will be delivered in ** min, but after ** min I got a msg t...
Nov 06, 2018 by Rocky kumar
Zomato - Not giving refund after cancel order Open
I have order throw zomato then the price is ** and they charged *** in my order. When I contact to zomato support then they said for technical error and assure me to refund. But after two days refund didn't given....
Nov 05, 2018 by S kumar
Zomato - Zomato food delivery failed Open
Ordered food from zomato and no proper response from customer care even after * hours after my booking is confirmed.. the customer care executive are so lethargic and disconnected the phone while speaking over the phone.. The customer chat ser...
Oct 27, 2018 by Praveen Rajagopal
Zomato - Food not delivered.. payment made Closed
Payment has been made to zomato via debit card .. but the food has not received.. the way they handled the situation was worse.....
Oct 22, 2018 by Aditi
Zomato - Refund not received Closed
I had Placed an order from Zomato on October *. After successfully placed order, when i check my order status after ** minutes my order was rejected by Zomato. When i contacted to the customer care he told me that for some reason your order has...
Oct 13, 2018 by Neeraj
Zomato - Deducted more amount Open
ordered cake and applied promo code but later on deducted *** from my account but amount showed was ***...
Oct 13, 2018 by sawyan prabha
Zomato - Food not delivered and amount not refund Open
I ordered food from Zomato on *th oct **** and order amount was *** INR. Order Id - ********** My order was canceled by restaurant due to food unavailable. After *days I didn't receive the food neither the refund. When I contacted Zomato chat ...
Oct 10, 2018 by Abhijit chandra
Zomato - Amount debited on Zomato but no order placed Closed
I was trying to place order from but my money got debited and order was not got placed(Using Paytm) , I tried to call zomato customer care but could not reach.Please provide valid customer care no for Pune region.No customer care services ,n...
Oct 07, 2018 by Amruta
Zomato - Food not delivered Open
I ordered food from behrou biryani and waited for delivery. At *.** pm it was suppoe to be delivered.. i chked the status and it says it was till beikg prepared so i contacted zomato chat support, the chst support tried to reach behrouz but co...
Sep 22, 2018 by Rohit raj
Zomato - Money Not Refunded Closed
I ordered in Surya Lunch Home from zomato on **th July ****. I did the payment through my debit card, Rs *** got debited from my account. An error occurred while ordering and no order number and no confirmation msg received. The order was not p...
Aug 28, 2018 by Mohammed Arif
Zomato - Order cancelled and agent harrased Closed
I have placed a order today and *agent called after ** mins and informed that item not available for *lt maza and they told they vl send *.*ltr ,,i.e* bottle of ***ml. I asked I asked them to send * bottle as i ordered *ltr, he denied and...
Aug 27, 2018 by shashirekha
Zomato - Money not refunded Closed
I make an order on **/*/** through zomato after making payment formalities the amount is deducted from my bank account and it shows some error in it. Then I talk zomato they said that they will refund that amount and now they refuse to refund i...
Aug 25, 2018 by Manpreet singh
Zomato - Package not delivered and refund not done in the original mode of payment Open
the order is done through zomato for ovenstory for a total amount rupees ****.** at **.**AM aug ** **** . The order is supposed to be delivered at **.**AM on the same day. Where as the order isnt delivered until *am. When checked with zomato , ...
Aug 12, 2018 by bindhuja muthyala
Zomato - Salary not given. Closed
At ** july ****, I was called for interview in Zomato Dehradun at hotel elysee, Dehradun. They placed me for the delivery boy part time post, with charging *** rs. From me as a security fee. I have been informed to be paid ****rs. Per week with...
Aug 06, 2018 by Gautam Singh
Zomato - Incorrect amount charged Open
First time i used Zomato. There is a coupon for first time users. I used that code it shown me the reduced amount but when i purchased the items excess amount was deducted. Even i tried to reach out them. There is no customer care number for Zo...
Apr 30, 2018 by Abdul Khadar Vali
Zomato - Food not delivered Open
I have placed order at *:** am from zomata from GM foods phase * mohali which was about to deliver in ** mins I took follow at ********** this no about order mentioned in instructions to call me if any issue to faced to find location, took foll...
Apr 21, 2018 by Priyanka
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Recent Passport Complaints
paid **** for my passport payment money deductied from my account but they don't get ...
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https://www.passportsevaindia.in...
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