Zomato
- Incorrect food no resolution Closed
Sarabpreet Kaur filed this complaint against Zomato on Sep 02, 2019
Resolution Demanded:
Refund
Replaced
Damages
This is the *rd class service which I get every time I order from Zomato. Last night order was placed for mutton rogan josh and afghani chicken what they guys did added * mutton piece and * chicken piece in butter chicken gravy on the name of mutton rogan josh and in afghani chicken, there is no salt and no cream.
After contacting customer service sending pictures to a restaurant what they said we have added cream in chicken we cannot do anything contact Zomato. In Zomato chat disconnecting chat every time by sending apologies canned responses.
All the food was in garbage and your Zomato family said stay hungry in short check all the chat what have been done also check the call recording. I want the issue to be resolved at the earliest.
Are you brand?
Are you Lawyer?
Zomato
Smartbuy
"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "
Vadaria J R
Related Complaints
Zomato - Got spoiled food Closed
I received two spoiled rasmalai. They smell awful and look like they were made *-* days ago. I have been in contact with Zomato for ** days. They keep telling me that they have refunded my amount, but I haven't received it yet. They also won't ...
Oct 25, 2024 by Kirti Verma
Zomato - I have not recived my order not dalivery my order Closed
Order ID ********** I have not received my order please request zomato team call me request immediately my order not recived refund my money Zomato team strictly action by coustmeber chatting and forad please requesting refund money amount ...
Oct 23, 2024 by Doshi amish bhai
Zomato - Bad food quality Closed
I complained for bad food quality with evidence but they are making excuses in email that this issue is from restaurant side and as they act as mediator they do not take responsibility for such cases. I am really really disappointed by their s...
Oct 13, 2024 by Jeet
Zomato - My zomato delivery partner id is blocked without any reason Closed
I am working in the Zomato since *.* years in this era of time I had done no cancellation neither I had done anything wrong without any valid reason you guys blocked my id it is not acceptable ...
Sep 27, 2024 by Manpreet Singh
Zomato - Zomato wallet refund Closed
i l transferred rs**** to my zomato wallet for buying tickets to the @diljitdosanjh concert, but I wasn’t able to buy them and my ****rs are stuck now!! Can you please help, **** is a huge amount to me, i want a refund to my bank account ...
Sep 19, 2024 by Roshni Srivastava