Zomato
- Food spillage Open
Kavibharathi filed this complaint against Zomato on Aug 15, 2023
Resolution Demanded:
Apology
Refund
Damages
I have ordered biriyani on zomato on **th Aug ****. The delivery executive was not able to find my place so I had to go down to get the food parcel myself. When he tried to take the parcel out him and I noticed that the parcel was teared and the raita and biriyani was spilled all over his zomato bag. I helped him close the boxes and took the parcel upstairs since I didn't want to make him feel bad (he was very apologetic). And I tried the chat option i zomato for complaining about it, in which it didn't even give any solution and asked to complaint via email. This wasn't the first time this happened but this time I was determined to see it to the end. I went to email and wrote a mail with receipt and photo attached, guess what the reply was? They said after thorough investigation they were not able to confirm what I claimed. This is clearly fraud, is there no way they can be punished for this? How are they allowed to do this?
Are you brand?
Are you Lawyer?
Zomato
Jasper Industries
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
Mohammed Siraj Ali
Related Complaints
Zomato - The fake fraud zomato delievery call Closed
Around **:**pm i get a call from zomato saying that i order is alhere and i have to come a pick it but i never ordered anything nor anyone at my home did still i rechecked the zomato app to see if i have placed any order that has reached at my ...
Aug 29, 2024 by Laiba
Zomato - Stale food delivered i contact the Zomato no response Closed
I ordered the food in Zomato platform.The food comes bad smell and check it the food is old.then I try to contact Zomato support.The team said this is only intermediary platform you contact the restaurant. But I trust to pay Zomato they will r...
Aug 21, 2024 by Ajithkumar Rajendran
Zomato - Food delivery was denied by the agent at the location Closed
I was denied by the agent to give the order at the location at time square * th floor and the agent was asking me to come down for the order. I can’t leave as I am in the meeting otherwise why would I order on Zomato. I escalated to Zomato bu...
Aug 19, 2024 by Monica
Zomato - Order not delivered Closed
Hello. I have ordered some sweet from kozy sweets but the delivery boy have not delivered the order yet. And without asking me he have cancelled the order. My order returned back to the sweet center. He was calling me but by mistake I have n...
Aug 15, 2024 by Akanksha sharma
Zomato - Food not delivered and denied for refund Closed
Dear sir/madam, I have traveled from Boisar Maharashtra to bugaha Bihar on train no. *****, I have order food from Zomato but he is not delivered and denied for refund ...
Aug 13, 2024 by Satendra Pandey