Zomato
- Missing items in the order Open
Soumya Goda filed this complaint against Zomato on Aug 28, 2019
Resolution Demanded:
Apology
Refund
Damages
I have placed an order with Zomato with Order #********** and it has been more than a day and a half that I have reported the issue on Twitter but somehow nobody at Zomato seems to care! The order was supposed to contain "A sunny Thali to beat all kinds of blues. Enjoy our delicious zingy lemon rice with some authentic Sambar, subtle Masala Aloo, two fulfilling Rotis and fresh onion salsa" - but what I have received was a joke of it. Neither have I received the "Masala Aloo, onion salsa and Rotis" as quoted but the lemon rice that I have received was a joke. I have immediately taken pictures and have sent on twitter. I still have the pictures if you want! I was sick in bed when I ordered and it just added to my day. I had no response from Zomato from so far. and they do not even have a customer care number to talk to anyone about what went wrong and there is no response when I tried to reach them on twitter. I at least should know how to go about reaching to someone about what I have paid for.
Are you brand?
Are you Lawyer?
Zomato
Tatasky
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
Related Complaints
Zomato - One item is missing and one is stale Closed
I have received one dosa but I placed * quantity and paid for both. But I checked there is only one dosa. And I checked another one but this one is stale it's smelling too bad Even I tried to eat but I vomited this after eating. Packaging is al...
Sep 15, 2024 by Shivani Sharma
Zomato - Not refunding back the amount paid for a particular dish Closed
I have ordered a dish from Zomato but due to some reason the delivery was not possible so they texted sorry sir like this and was written that the amount will be refunded within ** th sept .Yesterday a message came that your refund has been ini...
Sep 13, 2024 by anomitro chatterjee
Zomato - Stale Chicken Kebab from Zomato and Poor Customer Service Closed
Dear Forum Members, I would like to share my recent disappointing experience with Zomato, which I hope will serve as a warning for others. I ordered Chicken Kebab through Zomato for a gathering of guests. To my dismay, the kebabs were sta...
Sep 11, 2024 by Unmona Mohan
Zomato - Fraud and cheating Closed
I accidentally placed an order on Zomato and canceled it because I needed to add more items. I reached out to their support team, but they refused to issue a refund. Despite my requests to either restore my order or provide a coupon, they charg...
Sep 09, 2024 by Nidhi Pandey
Zomato - Order from BOHO not delivered Closed
Zomato cheated me today. Order not delivered stating I haven't responded one-time. Got a miss call little late and called the sane number within * min. Was in washroom when I got a call. When I called, it guided me to drop voice message a...
Sep 08, 2024 by Udayakumar