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Air india
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air india?
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Air india - Refund of air ticket Open
Air India cancelled flight no AI*** for ** Mar **** as per govt orders. Request for refund of amount paid by me is pending with Air India for last seven months inspite of contacting Air India through email and telephone. The flight was cancelle...
Nov 01, 2020 by PK Sharma
Air india - Air India not refunded ticktet amount Open
Sir I booked Air ticket on * may ****. Flight had cancelled due to lockdown. From Thats time I am trying to air india for refund. I have write many many e-mail. But they saying amunt has refunded. But my account not showing refund. I wrote em...
Oct 29, 2020 by Rakesh kumar singh
Air india - Refund of Flight Tickets Closed
I Have Book Two Way AirIndia Flight Tickets From Frankfurt To India For Me And A One Way Ticket For My Husband From India To Frankfurt On Travel*be Site. They Are Non Refundable Tickets. But Because Of Corona Lockdown The Flights Are Cancelled....
Oct 27, 2020 by Bindulatha Donadula
Air india - Refund of my Flight ticket Booking Cancellation Open
Air India Flight ticket had been booked on flipkart platform booking id: FF*************. Flight had been cancelled on same date of booking i.e. ** October ****. And i have also talked to represntative of flipkart coustmer services regarding it...
Oct 21, 2020 by Gyansu
Air india - Suit case Damaged Open
I had travelled on ** Oct **** from Hyderabad to London Heathrow Airport connecting at delhi, My suit case got damaged....
Oct 19, 2020 by Naseer Ahmed Shareef
Air india - Need Refund for COVID 19 cancelled flights Open
I had booked a ticket on make my trip on February *rd ****. The travel to Frankfurt from Chennai was scheduled on the *th Of May ****. The trip was cancelled due to COVID **. I have submitted refund of the prices and it got reversed as shell cr...
Oct 18, 2020 by Edwin
Air india - I DID NOT ISSUE BOARDING PASS Open
MY BOOKING NO-NEW DELHI TO KIEV ON*VAX AND ORDER NO-L*BXHX INDIAN AIRLINES did not issue the boarding pass to me. I produced my two COVID-** test report(report of **/**/**** in hard copy and report of **/**/***...
Oct 11, 2020 by RAHUL VERMA
Air india - INDIAN AIR LINES DID NOT ISSUE BORADING PASS Open
PNR number:********** Transaction No:*************** NDIAN AIRLINES did not issue the boarding pass to me. I produced my COVID-** test report AND also produced INDIAN HEALTH POLICY to INDIAN Airline's staff at the time of check-in. But they ...
Oct 11, 2020 by HITESH SHARMA
Air india - Ticket cancelled but refund not recieved from airindia airline it is more days Closed
I had cancelled ticket on *rd June and and they told usually sometime it will take *** days but not it is more then that they are not responding to my mails my PNR no - Z*H*C ...
Oct 10, 2020 by Sudhakar yalawar
Air india - Air India baggage charged unnecessary Open
Dear Sir / Madam, I am writing to you to raise an issue about: Flights The issue that I have experienced was: We boarded our International flight from London Heathrow to Delhi, India. Our cabin luggage was as per policy http://www.airind...
Oct 06, 2020 by Prarthna Sahu
Air india - CANCELLATION ISSUES Open
I had booked a ticket from air India to travel from Patna to Visakhapatnam. Since there are no direct flights I had to book a ticket via Delhi. Now due to some personal issues I had to reschedule my flight from ** September to ** November and n...
Oct 04, 2020 by BHAWANA DAS
Air india - REFUND NOT RECEIVED Open
We had a booking for Rajkot to Banglore for ** May ****. PNR no. J*TWX. Flight got cancelled due to COVID-**. Applied for Refund on ** May ****. eticket no. *************. We are * passengers. Senior Citizens....
Sep 25, 2020 by VENKATAPATHY RAO TURAGA
Air india - Non Refund of Money by Air India Open
Despite repeated correspondence, I have not received any refund for my ticket of ** March **** from Delhi to Jammu for AI *** that was cancelled by Air India due to COVID **. Please refund the amount of Rs **,***/- immediately. PNR Z*W** ...
Sep 20, 2020 by Mandeep Singh Dhillon
Air india - Refund not received for tickets cancelled in March Closed
Airlines cancelled the flight on **th March however refund amount has not been provided till **/*/****. The tickets were booked through Go ibibo and neither go ibibo nor Air india is responding to my refund request. ...
Sep 19, 2020 by N Jhunjhunwala
Air india - Refund not Processed by Air India Closed
Hello, I had booked Air india flight in the month of May during COVID pandemic time. I was not able to availa the flight due to unforseen situation hence I had to cancel the flight. I had requested Air india to cancel the ticket booked a...
Sep 19, 2020 by Sowmya
Air india - Air India not refunding or reboking 4 tickets Closed
I had booked * tickets by travel agent with Air india for dates earlier this year, from BOM to FRA. Due to corona, these tickets were unable to be used, and Air India put out an official waiver stating the following 'All tickets irresp...
Sep 16, 2020 by Niels Cremer
Air india - Refund not given by air India Open
I have got my ltc tickets booked on air India site in March **** . Customer care promised that the refunds will be credited within * month . I am following with e-commerce and air India through E mails And also spoke to air India customer care ...
Sep 13, 2020 by Rajiv rana
Air india - Rude and uncivilized behaviour of Air India ground staff Open
On ** August ****, I was booked on air india flight no. AI *** with booking reference J***F and e-ticket number ************* from Ranchi to Delhi. The ETD was **** h and I had checked in along with another passenger traveling by the same flig...
Sep 08, 2020 by Rakesh Mehra
Air india - Refund of International Air Ticket Open
Hi E-Booking Reference Number : *************/************* Passenger Name Frequent Flyer # Eticket # MRS SUSHMA GUPTA AILH*************** ************* MRS POOJA PANGORIA AILH*************** ************* Terminal Airline ** May ...
Sep 06, 2020 by Pooja Pangoria
Air india - Refund not issued Closed
I had booked multicity tickets from Guwahati- Delhi-Dharamshala_Delhi-Guwahati by airindia mobile application. The booking reference was H*N*Y. The same was cancelled on ** Mar **** online owing to Corona Virus scare. i got the confirmation em...
Sep 05, 2020 by sahil katoch
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