Air india - Refund not received for tickets cancelled in March ^Open

Airlines cancelled the flight on **th March however refund amount has not been provided till **/*/****. The tickets were booked through Go ibibo and neither go ibibo nor Air india is responding to my refund request. ...

Sep 19, 2020 by N Jhunjhunwala

Air india - Refund not Processed by Air India ^Open

Hello, I had booked Air india flight in the month of May during COVID pandemic time. I was not able to availa the flight due to unforseen situation hence I had to cancel the flight. I had requested Air india to cancel the ticket booked a...

Sep 19, 2020 by Sowmya

Air india - Air India not refunding or reboking 4 tickets ^Open

I had booked * tickets by travel agent with Air india for dates earlier this year, from BOM to FRA. Due to corona, these tickets were unable to be used, and Air India put out an official waiver stating the following 'All tickets irresp...

Sep 16, 2020 by Niels Cremer

Air india - Refund not given by air India ^Open

I have got my ltc tickets booked on air India site in March **** . Customer care promised that the refunds will be credited within * month . I am following with e-commerce and air India through E mails And also spoke to air India customer care ...

Sep 13, 2020 by Rajiv rana

Air india - Rude and uncivilized behaviour of Air India ground staff ^Open

On ** August ****, I was booked on air india flight no. AI *** with booking reference J***F and e-ticket number ************* from Ranchi to Delhi. The ETD was **** h and I had checked in along with another passenger traveling by the same flig...

Sep 08, 2020 by Rakesh Mehra

Air india - Refund of International Air Ticket ^Open

Hi E-Booking Reference Number : *************/************* Passenger Name Frequent Flyer # Eticket # MRS SUSHMA GUPTA AILH*************** ************* MRS POOJA PANGORIA AILH*************** ************* Terminal Airline ** May ...

Sep 06, 2020 by Pooja Pangoria

Air india - Refund not issued ^Open

I had booked multicity tickets from Guwahati- Delhi-Dharamshala_Delhi-Guwahati by airindia mobile application. The booking reference was H*N*Y. The same was cancelled on ** Mar **** online owing to Corona Virus scare. i got the confirmation em...

Sep 05, 2020 by sahil katoch

Air india - Refund not initiated ^Open

The flight AI-*** got cancelled on ** Apr **** due to covid -**. As per DGCA guideline my tickets are refundable hemce Air India denying refund due to lack of some NOT FLOWN certificate and for this i approached airport authorities and get to k...

Sep 04, 2020 by Sam Michael

Air india - Refund for my cancelled ticket ^Open

I have booked my ticket with air india for **st June **** - **th June **** (Delhi-Singapore-Delhi) return flight. Now the flight is not operational at that time due to COVID, so I request for cancellation. Till now after ** days or so I got no ...

Sep 02, 2020 by Ritesh Gupta

Air india - Money refund for flight tickets ^Open

With this lock down i will cancled my *tickets of flight .. and then the air india company show me the how much your refund money its RS **** .. but still the money is pending.. my booking id number is ************* you can conferm with this al...

Aug 31, 2020 by Nityam anand

Air india - Cancelled flight cost not yet refunded ^Open

Air INDIA not yet refunded the money for canceled booking(July **th, ****) & canceled flight( Jun**th ****). Both reservations are booked via Air India mobile app only. I have contacted Air INDIA via their customer care and social media as wel...

Aug 22, 2020 by SANA SRINIVAS

Air india - Air ticket Reschedule Issue ^Open

I booked a travel ticket on **-Feb-**** (well before lockdown and covid-** situations) with Booking ID : EMT******** and following details: Route: Hyderabad (**:** AM) to New Delhi (**:** PM)Flight: AI-***PNR: Z*FMDDate: **-Apr-****No. of P...

Aug 21, 2020 by RAVI KANT BHATIA

Air india - Flight Refund not received ^Closed

Air India Flight ( From Make my Trip ) was cancelled due to Pandemic on **th June'** & today its **th August'**. It has been now ** days & refund has not been initiated. Air India says "Please contact Make my Trip" and Make my T...

Aug 20, 2020 by Amar Sharma

Air india - Refund of cancelled flight by airline ^Open

I was supposed to travel with air india airline from hyderabad to pune on *nd august,at the very last moment the flight got cancelled and with no option left have to book flight with high rates,and now airlines is refusing to give refund saying...

Aug 19, 2020 by Abhijit Jadhav

Air india - Nonreceipt of air ticket refund ^Open

*. Booked a ticket for travel from Singapore to Delhi on March **, ****. The flight did not operate due to the travel ban. Rescheduled it to March ** and later to May *, ****. The flight did not operate on any day. Later I flew on Vande Bharat ...

Aug 14, 2020 by Upinder Sawhney

Air india - Flight ticket full refund ^Closed

I have booked flight ticket from Ahmedabad to Bangalore on *rd August, ****, unfortunately flight got cancelled by airindia..when I requested for full refund, they want travel agent to contact sales department but travel agent want remarks or a...

Aug 12, 2020 by Dinesh NRN

Air india - AirIndia not responding for tickets booked during lockdown ^Open

I had flight tickets booked in the month of April when lockdown was imposed. I have been trying to contact air india via customer care or email support but not getting satisfactory reply from them. Customer care connects after half an hour ...

Aug 07, 2020 by Kashyap Kapadia

Air india - Air India cheated me ^Open

Hi Myself Sherin Cherian Varghese,I booked a ticket for AI *** from Delhi to Kochi traveling date ** May ****, without my consent AIRINDIA changed my booking to ** May ****. I come to know the issue and after trying several times I am able to s...

Aug 04, 2020 by Sherin Cherian Varghese

Air india - Air India failure to provide refund ^Closed

Our flights to Kozhikode on **rd Apr was cancelled due covid-** situation. PNR HVCJZ and Z**M* for * Adults and * kids amounting to Rs. **** one-way. I have been painstakingly following Air India for refund as I don't intend flying for at least...

Jul 27, 2020 by Alfred Fernandes

Air india - No response from air India ^Open

I had booked one tickets having PNR No. YREZN ( e-ticket number *************) for myself on dated *st July **** to visit from Mumbai to Imphal but suddenly due to current Corona lockdown my connecting flight got cancelled and I was unable to ...

Jul 19, 2020 by Mahendra Bhattarai

Air india - Airindia cancellation refund ^Open

Hi, I have booked AIr india flight for **th June **** and cancelled it after rebooking another flight .This was discussed over phone over air india customer support executive and email was sent to cancellation department . despite sendin...

Jul 18, 2020 by rajeshwar Chenagiri

Air india - Long Pending Refund Refer Air India case ID ^Open

Refer Air India case ID ********. My refund of cancelled tickets (Two PNRs) worth *.*Lakhs (approx) is not given after more than * months since cancellation. At the time of cancellation, Air India Customer care had assured that refund will be c...

Jul 15, 2020 by Anjali Sanjeev

Air india - Unethical way of holding customer funds ^Open

Air India-Unethical ways of a govt run co holding customer’s tkt fares for over *+months & refusal to refund. * calls , * emails to ECommerce- No resolution. Booking Reference YRMNL. Air India cancellation refund -case ID is ********...

Jul 13, 2020 by Rajat Gupta

Air india - Refund not initiated ^Open

Hi I made a booking through Paytm portal in Air India from Guwahati to Delhi but got cancelled due to lockdown. I booked * tickets holding Paytm Booking Id : *********** and PNR no. H*FMK which was scheduled to be boarded on **st March, ****. T...

Jul 12, 2020 by DIL NAWAJ BEGUM

Air india - Refunds of flight cancelled due to ^Open

Hello, This is regarding my bookings from raipur to mumbai and mumbai to raipur on **th march and *th apr respectively . Firstly, i recieved mail of my partial trip(raipur to vishakhapatnam) refund and that too a partial refund.(althoug...

Jul 11, 2020 by Dr Neha

Air india - Cancelled flight ticket money not returned ^Closed

I have booked an Air-India ticket from Ranchi to lucknow on **th of May via GoIbibo website. The flight got cancelled amd I received a message from Air India that I am eligible for a full refund. Its been more than a month now. I have mailed bo...

Jul 11, 2020 by Arbaz Ali

Air india - BAGGAGE LOST ^Open

Dear Sir / Madam, Ref No. Flt. No. BOMAI*****/**FEB**/****GMT To, The Manager, Air India, Baggage Lost and Claim Department, Sub: Mishandled baggage / Claim Flt. No. BOMAI*****/**FEB**/****GMT ...

Jul 07, 2020 by BHARTI DEWANI

Air india - I have been trying to contact AirIndia Customer Care Number since two weeks and receiving enormous n ^Open

I had my flight scheduled through AirIndia Airlines on April **th and since they were cancelled due to pandemic now when I am trying to contact them for scheduling my flight ticket either the call gets disconnected automatically while connected...

Jul 06, 2020 by Priyanka Veeregowda

Air india - NonRefund on Cancelled Flight ^Closed

Air India cancelled my flight ex Mumbai to Coimbatore on **th May due to ongoing pandemic but till now not refunded my fare nor is any response on my follow-up mails asking for refund. Their customer care numbers are not getting connected at al...

Jul 06, 2020 by sudheesh nair

Air india - Excess charges of luggage above limit ^Open

I have booked air ticket from Kolkata to Raipur in AI **** and AI **** travel date *.*.****.I have one luggage of weight ** kg *** gm.Air india staffs charged Rs **** at the rate of **** per kg.I try to convince them but all staff aggressively...

Jul 06, 2020 by vinod kumar sharma

Air india - Rescheduling Flight without any prior information ^Closed

I had booked ticket from Delhi to Patna for Date * July ****. I have been tracking your website since * month to know any updates regarding any cancellation and Rescheduling of my booked ticket.Till yesterday i.e.,* July **** I have not got any...

Jul 03, 2020 by virat kumar

Air india - Refund not processed post cancellation ^Open

This is a follow up email on the cancellation and Refund with reference to my booking  H*YPS & ETicket ************* with the Air India Flight AI *** on **/**/**** to Delhi. Cancellation was done on **th June. No help till date....

Jul 02, 2020 by Krishna

Air india - Air India not refunding amount ^Closed

My flight got canceled, but didn't get any refund and communication from air india. I have send several reminder email called customer care but no help My details are as follows E-Ticket number starting with *** (** digits) : ************...

Jul 01, 2020 by Biswajit Nag

Air india - Non refund of cancelled tickets by Air India ^Closed

It is more than a month I had cancelled my following tickets through customer care but the money is yet to reach my bank account: LTC fare tickets: Delhi to Imphal MR NIMAI ADHIKARY ************* MRS SOMA ADHIKARY ************* Guwahati ...

Jun 25, 2020 by Nimai Adhikary

Air india - Money not refunded after flight cancellation ^Open

I had booked a two-way journey for my mother-in-law from Kolkata to London in January this year from Air-India. However, the travel couldn't happen because of the COVID lock-down. I had to cancel both the onward and return journey. I had cancel...

Jun 20, 2020 by Tapobrata Guha

Air india - Flight cancellation ^Open

Air India has cancelled my flight and mentioned about the full refund in the cancellation email. However they are forcing me to change the fly date now and I do not wish to travel. They are refunding my money as mentioned in the flight cancella...

Jun 18, 2020 by Jaideep Mourya

Air india - Air India Ticket Refund unable to travel due to COVID 19 ^Open

I had a Travel planned during COVID ** lockdown period. Due to lockdown all flights were canceled and travel was banned. Government itself guided all airlines to refund for booking during this lockdown period , but Air India is telling that...

Jun 16, 2020 by Shweta Saxena

Air india - Refund for flight ticket ^Closed

Requesting full refund on my flight tickets due to lockdown by government orders. I did not get any refund up till now. ...

May 09, 2020 by Manish Chandarana

Air india - Refund against Cancellation from Air India ^Open

I booked air ticket for Air India from Delhi to Kochi Journey date ** March ****. But on March ** they mailed me for informing that my flight cancelled due to operational reasons. As a result the company is not refunding my amount. I mailed the...

Apr 21, 2020 by Akhil Krishna A

Air india - Cancellation charges not waived for international air tickets for Coronavirus pandemic ^Open

We booked air tickets from India to Italy for May * and **. Under the current circumstances due to the coronavirus pandemic it is highly unlikely these flights will operate and it's uncertain when the situation in a Italy will normalize. The ai...

Apr 16, 2020 by Samarth Vasishtha

Air india - Air India not giving refund on cancellation of flight due to covid19 ^Closed

I have booking from Chennai to Chandigarh via Delhi on **th april in air india. They have cancelled all the flights till **th april because of covid-** pandemic & they are not giving any refund or credit voucher like other airlines. The only op...

Apr 11, 2020 by Yash Anand

Air india - Air india flight booking for may ^Closed

Kindly understand my issue and help. As I cannot travel in may due to coronavirus , kindly help me in providing credit note of below booking in May. E-Ticket number : ***-********** Traveler's last and first name: * adults * infant:...

Apr 11, 2020 by Kapil jain

Air india - Air India customer care not responding to booked tickets ^Open

I have booked my flight ticket in Indian Airlines from HYD to DUBAI on APR **th ****. I have sent out an email to the customer care team multiple times to get a confirmation on whether the flight is going to be operational or not. Its been * da...

Apr 07, 2020 by SRIKANTA PATRA

Air india - REFUND OF AMOUNT Airline PNR JZGCR flight No AI804 ^Closed

I was booked my ticket through udchalo in defence quota for ** Apr ** from Bangalore to Delhi. Due to COVID-** my leave was already cancelled as per instruction received form Govt of India. I am not able to move from Bangalore before ** May **....

Apr 06, 2020 by Ajay Kumar Rakesh

Air india - AirIndia domestic refund ^Open

I have Booked a flight from MAA to DEL PNR on Apr ** PNR number: J*KZ*. The Purpose of the booking was to attend my relative Marriage, Due to the current situation, it is hard to reach. I request them to refund the amount to my Bank acco...

Apr 02, 2020 by Mohan

Air india - Air india toronto to delhi flight ^Open

They are not respondin on cals and the flight is not operating.They are not responding upon the refund policy.We are completly frusted with hundreads of cals and in them few get connected but after maining a IVR hold timing for more then an Hou...

Mar 23, 2020 by Nikhil Amar Choudhary

Air india - Amount deducted but Seat not booked ^Closed

I have made a payment to book the seat in AIR India flight from Mumbai to London HeathRow,The amount is deducted but seat is not reserved.Air india is saying they have not received any payment towards that ticket as the ticket is not confirmed....

Mar 17, 2020 by Anusha Ginjupalli

Air india - Air India flight not to be checked in due to govt advisory about corona virus ^Open

My Flight From New Delhi to Port Blair. as Because of CORONA VIRUS Spreading All Over the World, According To Govt. Advisory All The Tourist Activities In Port Blair(andaman) get Closed From **:** AM Of **/**/**** To **/**/**** So I Call to th...

Mar 17, 2020 by Satyam Aggarwal

Air india - Air India Flight ticket not refunded ^Closed

I booked a ticket in the name of Master Inakshbir Singh for journey dated ** Nov **** from Sydney(SYD) to New Delhi(DEL). I cancelled the said ticket through Customer Care service on **.**.****. As per the conversation with executive they...

Mar 15, 2020 by Daljeet singh

Air india - Cancellation charges not waived off ^Open

We had cancelled our international booking from Canada to India due to Coronavirus impact and visa cancellation by govt of India. We have struggled three days to reach out to Air India ( through website as well as direct calls ) to reschedul...

Mar 13, 2020 by Suchitra

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