File a Complaint against Air india
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air india?
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a. Contact the customer support of Air india first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Air india - Air India Airlines Ticket Cancelled on Feb No Refund till date Open
I booked the Air India ticket on **th Feb **** and cancelled the same day and we have notified them by sending the email to ecommerce@airindia.com and when i called them they say wait for few more days and they are saying same words till now a...
Apr 03, 2021 by Srinivas
Air india - Refund not provided Open
It has been more than * months and I haven't received any refund yet. My flight was cancelled due to Covid-**. MakeMyTrip was my booking agent and it has already generated the refund application number. The has been very pathetic from an Ai...
Mar 27, 2021 by ROHEEL JAIN
Air india - Missold ticket Open
At the time I committed for payment of my air fare - a **kgs baggage allowance was very clearly shown. On issue of the ticket (by which time I could not go for another alternative airline option) - it was only **kgs. My choice of flight was sig...
Mar 17, 2021 by Michael Glover
Air india - No refund for cancelled air ticket Open
Ticket for international travel was booked online through Air India website. Same ticket was cancelled well before travel date and refund requested. No response till date inspite of repeated reminders....
Mar 15, 2021 by Subramanian A K
Air india - Airline Ticket Refund Not Done Open
Hello, Its been past * months since i have initiated my cancellation request for Air India travel tickets .To be precise i have initiated on *nd Oct and till date that amount is not refunded back . Earlier they gave tentative date and requ...
Mar 01, 2021 by Ronak Dilip Pate
Air india - Refund not recieved for Nov 2020 booking Closed
I had booked the above tickets from my parents on Air india flight on **/**/**. Due to change of flight timing abruptly from their side I had to cancel the ticket as it disrupted my further itinerary on **/**/** from phone based customer serv...
Feb 26, 2021 by ASHISH BANGAARI
Air india - Refund not given Closed
I have been reaching out to Air India since about * months now. I booked a return ticket from frankfurt to delhi. I travelled from Frankfurt to Delhi but my return flight was cancelled by them. I am reaching out to them to refund my ticket but ...
Feb 26, 2021 by Rohan Suri
Air india - Harassment by Air India Open
I was booked on Air India flight to Denver, Colorado from Kolkata via Delhi and Frankfurt for **rd February ****. My luggage was through checked in from Kolkata to Denver and I was also given boarding pass till my final destination. In Frankfur...
Feb 25, 2021 by Mahua Ghosh
Air india - Refund not received for cancelled flight Closed
I booked AIR INDIA flight from Flipkart for DEL to BBI on **/Feb and return to DEL on */Feb. Due to flight cancellation by the airlines, i could not travel and was promised a full refund. It is been a month but i have not received any refund. W...
Feb 20, 2021 by Sapan Kumar Panda
Air india - Refund not received Closed
My Air ticket was cancelled on *th Nov **** and we were assured a refund of ***** will be done in ** working days. Today after * months they say the refund status shows initiated but we have not received any refund and we have checked with our ...
Feb 18, 2021 by Adina Goerke
Air india - Air India Refund issue Open
Hi Team, Could you please help me to get my Air India flight ticket refund back which was booked in lock down period. As per government guidelines i should get full refund of my ticket amount. I am following with Air India since last * year...
Feb 18, 2021 by Himson Thorat
Air india - Refund not yet received Closed
I booked flight ticket in air india via easymytrip due to pandemic i cancelled my trip. Since last * months i am continuously following up with airline as well as travel agent. When i am trying to contact with airline they told to contact trave...
Feb 10, 2021 by NS FAROOQ
Air india - Refund for Flight tickets Open
i have booked for a ticket from Frankfurt to Cochin on April *. The flight was cancelled due to Corona pandemic. I have tried to contact the airlines many times. They have not refunded my money yet....
Feb 05, 2021 by Neethu Thankachen
Air india - Air India Refund Not Received Since 8 Months Closed
The Request For Refund Of My Cancelled Ticket From Chennai To Kuwait PNR No. YLWXS, Eticket No. ************* & ************* Of Amount INR *****/-, Cancelled On **.**.**** Has Been Pending Since * Months Now With Email Acknowledgement From Air...
Feb 03, 2021 by AMEESHA SHAJAHAN
Air india - Air india Refund for cancellation of Flight due to Covid 19 Open
The flight was cancelled due to Covid **. I am asking for refund past eleven months. Still didn't get any response from Air India. Can you please help me to get refund. Please find below booking details, Eticket No: ************* and ***...
Feb 01, 2021 by Delphin
Air india - Refund not received Open
I request you to please note that Ibooked my travel tickets through Goibibo and Makemytrip. Due to the pandemic, Air India cancelled its flights. Till today, in spite of several follow ups with Air India, Goibibo and Makemytrip, I have no...
Jan 30, 2021 by Rahil Mehta
Air india - Ticket not issued money deducted Closed
I booked a ticket online on *th December for **rd Jan **** but unfortunately, I did not receive any ticket from air-india. I thought that my ticket has not been booked. I did not receive any ticket mail and information on mobile. I have mailed ...
Jan 29, 2021 by Akhilesh Vyas
Air india - Flight reschedule Closed
I had booked an air india flight from ranchi to Delhi on the **rd of jan ****. Air india was irresponsible enough to reschedule my flight and postpone it by a week. I will loose my job if I don't be in delhi on the **th morning. Air india just...
Jan 21, 2021 by Prateek Mukherjee
Air india - Refund not processed Closed
It's been ** days since the cancellation still haven't received my refund. Called air India customer support more than ** times and even mailed them more than twice still see no progress. every time we call them they will tell us it will be ref...
Jan 19, 2021 by sandesh
Air india - Refund not Initiated Open
My Air India flight was scheduled from Jammu to Delhi on ** Jan ****. The flight No was AI **** and checkin was done at ****hrs. After reaching gate it was learnt that the flight was delayed. However in the info board the status still showed th...
Jan 14, 2021 by Jude Bush Francis
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