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Air india
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air india?
If you are not satisfied with Air india, file a complaint now:
1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of Air india first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Air india - Refund Closed
I booked the tickets to travel from Nagpur to London on ** April ****. But my flight was cancelled on ** April **** and reschedule on ** May **** on this date I don't have plan to travel so I was cancelled my tickets on ** April **** for whic...
May 28, 2021 by Ashish giri
Air india - Refund not received Closed
I booked tickets for * last year ( **th Feb **** ) from New Delhi to New York via Air India call center. The ticket no. For the same is YD*ZG. Air India informed me that the refund was initiated on ** May ****. But is has been more than ** days...
May 28, 2021 by Arnav goel
Air india - Non issue of complete Refund Closed
Two tickets were booked through Agent for Air India flights on **/**/**** in the name of Ramesh KUMAR Kapoor & Parinita Kapoor having PNR YPPXP & JILQL & E-tickets number ************* & ************* from Delhi to London on **/**/**** in flig...
May 20, 2021 by Ramesh KUMAR Kapoor
Air india - Refund not received since Aug 2020 Open
I have been waiting for refund since Aug ****. I have sent thousands of emails to ecommerce team, del.refund team, escalation.web team, contactus airindia team but no one is bothered to resolve refund issue. Airindia team is provided false s...
May 18, 2021 by Shrikant Basude
Air india - Refund not given Closed
Rajesh Kumar P <rajesh****@gmail.com> **:** (* minutes ago) to contactus Dear Team, I have cancelled my booking in the first week of April **** but till date I have not received the Refund Amount. Please find the booking reference...
May 18, 2021 by Rajesh Kumar Padirthi
Air india - Refund for my canceled ticket Open
I had booked my flight ticket for **rd December but due to rise in cases then, Oman had shut all borders. It's been *** days and I haven't gotten a refund yet. I've called and emailed e-commerce and even visited their office in both Oman and In...
May 15, 2021 by Rebekah Mukadam
Air india - Date Change Penalty Closed
The issue that I have experienced was: My original date of return was on *th March ****. But Air India canceled the flight and gave me a date of **st March ****. Thus I called Air India executive and told them I was not comfortable with the dat...
May 13, 2021 by Shubham Bhattacharya
Air india - Airline Cancelled flight Refund Open
Booked Air India Ticket (Booking Reference: YVD*T) for **-May-**** Departing From Bhopal At **.** To Mangalore, Arrival Time **.**. The Airline Has Cancelled The Flight And Not Responding To Emails Or Calls Regarding A Refund. The airline has r...
May 12, 2021 by Saurabh Upadhya
Air india - Refund not processed Closed
Date : ** June **** Last year I had booked a ticket from Air India. But due to Covid, all the flights were cancelled. Its been exactly ** months and still the company still hasn't refunded my money back. Everytime i call the customer care,they...
May 10, 2021 by Ranjith kumar Pandian
Air india - Refund Not received for fault of Airline Closed
I, had booked Air India flight through Go Ibibo for Amritsar to Mumbai on **th of Dec at **.** hrs. However, the same flight was cancelled at the last minute and i was stranded at the airport. When asked about reschedule of flight, the airport ...
May 10, 2021 by Mayur Shah
Dear Sir/Madam, I had booked a ticket for Mumbai To Indore,my travel date was ** July ****.( Ticket No -************* ) ( Ticket Cost was Rs **** . But unfortunately Air India was cancelled the flight. I already send mail to Air India for full...
May 08, 2021 by BHUSHAN
Air india - Not refunding my money Open
Not refunding my money since last year...
May 05, 2021 by Adarsh Kumar
Air india - Ticket was not booked still i was charged Open
Hello, This is Rahul Mandal, Recently, I was trying to book a ticket on the air India app, and on the final page after putting my credit card details i got an error saying the method not allowed and the ticket was not booked but the amount o...
Apr 28, 2021 by Rahul mandal
Air india - Flight resheduled so I want full refund Closed
I booked a flight with air india on **th April direct flight from AIZAWL to Kolkata with confirmation no YZPB* but they resheduled it without my consent and it's going through Imphal so I want full refund of RS ****, Another ticket I booked ...
Apr 25, 2021 by NILIMESH SARKAR
Air india - Airindia not refunding money Closed
Good Morning, My ticket numbers ***-[protected] /***-[protected] . I requested air india to cancel my return ticket and refund the money. I am following from the month of December ****. But till date I did not received any response. Also I spo...
Apr 23, 2021 by lakshmana rao
Air india - Not received the refund from airline Open
I book the ticket on **st March, **** and the ticket had canceled on **th March **** by the airline itself and they had told me that it will take two three months to get the refund and now it’s been one year that I didn’t get my refund. I w...
Apr 20, 2021 by Gelek Sangmo
Air india - Air India Flight Services Open
I had Bangalore – Delhi, and Delhi – Srinagar flight on *th April with PNR number HJRCK. Find attached the ticket below. The flight landed on time from Bangalore – Delhi. I missed the Delhi – Srinagar flight in spite of having a layov...
Apr 15, 2021 by Rakshatha N
Air india - NON RECEIPT OF REFUND FROM AIRINDIA Open
TKTS NO ************* AND ************* BOOKED WITH AIRINDIA WERE CANCELLED DUE TO COVID RESTRICTIONS, AFTER SERIES OF MAIL WRITTEN BY ME , AI REPLIED SAYING THAT SAID REFUND ALREADY PROCESSED ON **OCT** , HOWEVER SAME HAS'NT CREDITED TO MY AC...
Apr 15, 2021 by AJAY KUMAR TYAGI
Air india - Refund not given even after repeated requests Closed
we booked a ticket from canada to india and return as well but due to some reasons we had to cancel the ticket and the airline authorities insured refund under ** days but now it has been * months and no sign of refunds.....
Apr 06, 2021 by Diya Bawa
Air india - Non Receipt of Refund against Cancelled Flight Open
My Air India flight booked online directly on Official website of Air India was cancelled due to COVID restrictions in May ****. The flight details are as under:- E Ticket no- ************* PNR: AI YKMW* Passenger name- Mr Devendra Singh ...
Apr 04, 2021 by Mr Devendra Singh
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