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Constructing your own house or renovating it is a big decision and we do it with lots of hope & excitement.
However, all your excitement fades when you start facing issues with your Interior Designer. It is painful to get unpleasant surprises when you have spent so much on once-in-a-life-time project. Have you ever faced issues with your Interior Designer? What to do if your Interior Designer is not delivering as per his promise to you?
This article will explain:
- What are Interior Designer complaints?
- Types of Interior Designer complaints. (Most common issues reported)
- How to resolve your complaints with Interior Designer?
Interior Designer complaints means you are having issues with your Interior Designer and he is not ready to resolve the dispute. You hire Interior Designer to design your property but sometimes they are not delivering as per their initial agreement, which causes dissatisfaction to you and so you want to get resolution.
Due to rise of online platforms, many times you hire your designer through some platform and he make promises to deliver results and in return deliver nothing.
There can be many types of Interior Designer complaints:
- Delay in completing project
- Low quality raw material used
- Exceeding quoted price
- Un-skilled manpower
- Abandoning work or no show
- Demanding money to complete small tasks etc
- False commitment
As we have seen the most possible disputes, let’s see how you can resolve them. You can see more specific complaints that people have on Voxya's website.
So what steps can be taken to prevent such issues? Firstly you should read each and every line in your agreement carefully. You should avoid rushing and finalizing the details. You should do a thorough background check of Interior Designer on internet before signing the contract.
You can send a written complaint to your Interior Designer with all the supporting documents that you have. You should attach all the invoices, quotations and email logs etc to prove your point. If you don't get any response or resolution after waiting for a few days, you can move to the next step.
To raise a complaint below are the steps that you need to follow:
A complainant must issue a formal notice to the Interior Designer before filing a complaint in the consumer court. As per the norms, the consumer must inform the Interior Designer about the things bothering him/her. If the Interior Designer does not resolve the issue and does not give a satisfactory answer then you can proceed with your process.
In case of not getting a satisfactory response or no response at all, you can go ahead to submit your complaint at the consumer court.
If the complaint is worth less than 20 lakhs then it will be addressed by the district consumer disputes redressal forum. The fee for filing a complaint in this category is Rs. 100 to 500.
If the value of the property is above 20 lakhs then the issue will be addressed by the State consumer dispute redressal commission.
If the value of the property is above 1 crore then the National consumer disputes redressal commission will address the issue.
A complaint once filed in the consumer court can also be tracked on the consumer court website.
To access the status of the complaint the following details will be required:
Docket number
Registered mobile number
If you are finding all this information overwhelming and can’t manage to do it all alone then let Voxya help you strengthen your voice and solve disputes from your side.
Designing your home is a hectic and expensive task and getting troubles during that process is an absolute nightmare. We know no one likes that feeling that’s exactly why we build Voxya!
In this article we saw, What are Interior Designer complaints, Types of Interior Designer complaints, and How to resolve the complaints?
Voxya is a unique platform for resolving consumer complaints against brands quickly. We help consumers in fighting against injustice, fraud, and lousy customer service.
We use social media, business networks, and legal frameworks to resolve consumer disputes. We take every consumer complaint personally and ensure that we do everything that we can to get the consumer complaints resolved.
So why take so much trouble, If you have the solution just some clicks away! Get your complaint sorted. File your Complaint at Voxya now!
"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."
Ajay Masih
Complaint filed against: Byjus
