List of top companies in 2018 - Voxya Consumer Forum Online

Travel Complaints

There are various modes of transportation in India be it through air, sea or land. Indian transportation, due to its immense population, is one of the most widely used in the world.

For traveling within India people generally prefer to rent a car or travel via train or bus as they deem convenient. Ola and Uber are prime examples of this. These startups have skyrocketed and are one of most used traveling apps in the India.

Meanwhile, many people prefer to travel via plane as it saves times. For this they either book the ticket through the website directly or look for agents to do the same.

Apart from big names there are some private travel agencies in Bangalore, Pune, Mumbai, Kolkata etc, which try to lure customers by offering them lucrative discounts. Travel agent frauds are quite prevalent in India. The most common travel agent/agency complaints include refund not provided, hotel denying check-in, fake promises etc.

Travel complaints have a sense of urgency and responsibility attached to them because no one wants to board a late flight or wants to stay in low-quality hotel.

We all want our travels and trips to be smooth right from the beginning. And if something does not go as per our expectations, the mood gets spoiled!

Therefore, it brings a significant responsibility on the shoulders of the travel companies to solve the issues faced by their customers. One should only book their hotels/flights via trustworthy sites to avoid getting duped. However, sometimes even these reputed travel companies commit an error.

In this article, we have covered the common travel complaints that are faced by customers and how you can resolve them.

But first lets check out the famous travel companies in India

<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="travel complaints in India" /></center>

Famous Travel Companies in India


1. Make My Trip
Make my Trip is one of the leading online travel companies in India. In 2000 it was founded by Deepak Kalra and had its headquarters in Gurugram, Haryana.

They have more than 14 company-owned travel stores in India and have over 30 franchisee-owned travel stores in India. They also have offices in Dubai, Phuket, Bangkok, New York, Kuala, and Lumpur.

2. Yatra:
Founded by Manish Amin, Sabina Chopra, and Dhruv Shringi in 2006, Yatra.com is the pre-eminent Indian online travel agency. It is based in Gurugram, Haryana. According to the sources in 2012, Yatra became the second-largest online travel service provider company in India.

3. OYO:
Oyo rooms, popularly known as Oyo hotels and rooms and stylized as OYO, is the fastest and largest growing hospitality chain in India. They worked on the franchising and leased system, which fortunately turned out to be the best for the company. Founded by Ritesh Agarwal in 2013, OYO gained much popularity right from the beginning.

4. GOIBIBO:
Subsidiary of Make My Trip Limited, Mauritius Ibibo, is a travel organization in 2006 by Ashish Kashyap. In 2013 Goibibo made it among the top five most trusted e-commerce brands in India.

5. HappyEasyGo:
Happy Easy Go is one of the emerging online travel company founded by Boris Zha in 2017. In 2019 it became the second-largest online travel booking platform in India and had more than 10 million customer bases all over the world. It has its headquarters in Gurugram, Shanghai, Chengdu, Hong Kong, and Singapore. During late 2018 HappyEasyGo established its hotel business.

6. Thomas Cook:
Thomas Cook (India) Ltd has its headquarters in Mumbai and caters to all the travel related requirements from visas to foreign exchange. They established themselves in India in 1881 and expanded its business to all the nearby countries.

7. Clear Trip:
Clear Trip earlier was known as Clear Trip Travel Services Private limited is a universal online travel company established in 2016. It has its headquarters in Dubai and Mumbai. In India, they started with a vision of making travel simple by bridging the gap between the Indian hospitality and travel sector. It was founded as an air and hotel aggregator by Stuart Crighton, Mathew Spacie, and Hrush Bhatt.

8. Travel Guru:
Travel Guru is India’s leading and growing travel website. It offers flights, holiday packages, and hotels at the best prices; they aim to make your trip smooth and convenient.

9. Travel Triangle:
Founded by three IIT graduates Sanchit Garg, Prabhat Gupta, and Sankalp Agarwal. It is India’s first fully stacked Holiday Marketplace that connects verified travel agents and travelers. It was founded in 2011 and competed with companies such as Thrillophilia. It is a platform that is trusted by many.

10. Travelocity India:
It is rated as one of the best online travel portals in the world and perfectly caters to the local needs of the people by launching specialized programs. In India, they cater to both business and leisure requirements.

Types of Travel Complaints


1. Tickets canceled, but money is not refunded:
One of the significant problems that are being faced by customers of major travel companies is that they cancel the tickets, but money is not credited to their bank account. This is the most common issue faced by almost all the consumers in cities like Pune, Mumbai, New Delhi and Bengaluru.

During COVID-19 times, many have reported on the internet that they have booked tickets, and they got canceled due to the pandemic. However, the companies did not refund the amount. Either they are saying that they have refunded the amount, or instead, they are offering a credit voucher.

2. No refund for flights canceled due to COVID-19 pandemic:
Due to the global pandemic, suddenly, flights were canceled. It was reported by customers of many major travel companies that they did not get their refund; however, the airlines did return the full booking amount. Many customers were upset because the travel companies did not inform them about the refund from the airlines.

3. Partial refund for the flights canceled due to COVID-19:
Many customers reported that they did not receive the full amount of flights they booked pre-corona. However, airlines have refunded the entire amount, but travel companies did not credit the whole amount; instead, they deducted a certain amount without giving any valid reason.

4. No refund against booked packages:
Many planned trips in June assuming that pandemic will end, but in the wake of current times, still, the tourism industry is on hold.

As people booked packages for traveling and now are requesting for a refund, but many companies are simply denying it.
However, many customers are disturbed with it because, in these uncertain times, they are struggling so much to get their refund.

5. Unable to connect with customer care service:
Many customers from significant travel companies face this very issue when they contact the customer care, they are not entertained, or their complaints are not correctly handled.

Many faced this particular issue while they were contacting the customer care, and their complaints were not appropriately welcomed or they were not able to connect with them.

6. Fraudulent booking agents:
Many travel companies have their booking agents, but some fraudsters just dive in and cheat people.
Many customers from significant companies, including Make My Trip and Yatra complained that they had been cheated by fraudsters in the name of these companies, and they have demanded a refund from the company.

7. Rescheduling of flights due to COVID-19:
Due to Corona pandemic, many people had to reschedule their flights, but travel companies are not helping them or are not considering their request.

8. Over billing by travel companies:
The most common types of complaints regarding Ola and Uber include over billing issues and not returning the left item in the cab. But you can try contacting the customer care number of Ola which is 098842437 and customer care of Uber which is 1300091272.

How to resolve travel complaints?


1. File support ticket/send an email:
You can always contact travel companies through their official website by going to their contact us section and by sending them an email. Customer service emails of some leading travel companies are:
Yatra- support@yatra.com
Make My Trip- care@makemytrip.com
Happy Easy Go- cs@happyeasygo.com
Clear Trip- customersupport@cleartrip.com
Goibibo- travel@goibibo.com
Travel guru- service@travelguru.com

2. Call Customer support:
One of the perfect ways to directly come in contact with the travel company is by contacting it through phone call for customer support. All these well-known travel companies have a 24*7 working customer care number which helps in resolving complaints as they value customer feedback. The customer care number of some of the leading travel agencies and hospitality companies in India are :

Cox and Kings Customer Care Number - 1800 209 0400
Thomas Cook Customer Care Number - 1800 209 9100
Club Mahindra Holidays Customer Care Number - 044 6695 3435
Expedia Customer Care Number – 800-319-4834
Yatra Customer Care Number - 0124 3040500
Goibibo Customer Care Number - 1800 208 1060
Makemytrip Customer Care Number - 1800 102 8747
Travelguru Customer Care Number - +91 92111 77444
Oyo Customer Care Number - 093139 31393
RedBus Customer Care Number - 1860 121 2102

3. Report to the airlines/hotel directly:
As we have seen above, many customers have reported that the airlines and hotels have issued a refund, but the travel companies have not refunded the money in the bank accounts. It is always better to contact the airlines or hotels directly if the companies don’t issue a refund by time. You can contact the airlines and hotels by calling them on their customer care number or by sending the email.

4. Send Legal Notice:
Consumers can send legal notices to travel company in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to travel company?

Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to travel company by registered post.
Step 5: Keep the slip or delivery report for evidence.

5. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach consumer forum if you feel that your rights as a consumer have been violated.

If travel company is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you feel uncomfortable doing all this yourself, then you should use Voxya to <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">file a complaint against travel company</a>. We will send Legal Notice and prepare Case for filing in consumer court. We, at Voxya, are generally receiving more than 100 travel consumer complaints every month.

Most Common Issue Reported for Travel Complaints

Money deducted, Ticket not booked

No Refund

Booking canceled

Customer care not responding

Bad hotel booked

Misbehavior by staff

Fraudulent Booking agents

Fake Club membership sold

Train canceled without knowledge

Booking dates changed

Room was not clean

Cab did not arrive on time

Cab driver canceled the trip

Amount debited but ticket not booked and refund not credited (Yolo Bus Service ) ^Open

I am writing to bring to attention an issue with my recent bus ticket booking. On [**.**.**], I attempted to book a ticket for [Thanjavur] through [YOLO BUS APK]. The amount of [****] was debited from my [Axis credit card] account (Transaction...

Nov 19, 2024 by Nithishvarma

Hotel Booking cancelled on the check in date (Mmt) ^Open

I booked * star hotel with MMT for my family in Dubai for * nights, on reaching Dubai, MMT cancelled our booking and neither provided alternative hotel stating that whole city is booked due to an event. We were ** people left without a stay in ...

Nov 15, 2024 by Kshitij waghmare

Neither Refund nor Service (LEELAGRAND VACCATION PVT LTD ) ^Open

I am writing to express my disappointment with the service I have experienced. Your executives misled me with persuasive conversations and brochures showcasing attractive properties in India and overseas. In January ****, during a meeting in Ma...

Nov 11, 2024 by Mukesh Suthar

Tour and travels fraud (TheXpress club ) ^Open

Hey Team, explanation of my concern. I came in contact with the Xpress club representative (female)through Instagram as i was planning post wedding holiday. She then told me her senior would contact me named Aditya Patel. Then we had detaile...

Nov 06, 2024 by Arpit Awad

They haven t refunded my cancelled booking amount (Thrillophilia Adventure Tours Private Limited) ^Open

I've booked a trip on Thrillophilia site, I've initiated a cancellation request but neither they've refund the amount nor they addressed the ticket properly....

Nov 06, 2024 by sampath kumar

Cancelled ticket without intimation (Goibbibo ) ^Open

**th September Alliance Air emails about cancellation (attachment - "HYD-BLR Cancellation.pdf") First I called Alliance Air who redirected me to my travel agent for refund Called Smartbuy Goibibo/MMT support to i...

Nov 05, 2024 by Ashwita

UK VISA REFUSAL AND NO REFUND FROM MMT (Make My Trip) ^Open

I booked ** days package trip to Europe on MAKE MY TRIP WITH BOOKING ID: NL************* INVOICE NO. M**HD**A******** DATE: **/**/****M and paid ******/- as initial payment and second installment of *****/- and with Visa document support i ap...

Nov 05, 2024 by PRABHAKAR GOVINDARAJ

Hotel Reservation Not Honoured (Cleartrip) ^Open

I had booked a property with Cleartrip at a hotel in Puri, Odisha on **th of March. I had to make a request with the hotel and tried searching for the number on Google but couldn't find it. Also came across reviews that the hotel doesn't accept...

Nov 02, 2024 by Varma Naidu Venkatapathy

Absolute Fraud Park Royal Holidays Cheats Customers with False Promises (PARK ROYAL HOLIDAYS) ^Open

If there is a negative rating, I would have given the maximum negative rating. TOTAL FRAUD. I deeply regret trusting Park Royal Holidays with my money. I paid ₹**,*** for a *-year membership, expecting quality service and reliable support....

Nov 02, 2024 by Gaurav Pandey

Unfairly charged by Agoda for not providing services (Agoda) ^Open

i had booked KSTDC Hotel Mayura Chalukya , Badami , through Agoda for *st and *nd August....total * rooms, providing my credit card details. just two days before the check in i received a mail from Agoda stating that the property is unable to...

Oct 26, 2024 by SUDHIR GAIKWAD

No response of the company (Go life vacation opc pvt limited) ^Open

Taken for *yr membership ...

Oct 26, 2024 by P Siva Prasad Rao

Tourism Holiday Package Fraud (Exotica Inn And Retreat Holidays Pvt Ltd ) ^Open

Myself Mr. Prafull Sakpal & my wife Mrs.Smita Sakpal visited the Club house in Manali, Himachal Pradesh on **th of December **** where we were given a scratch card as promotion offer and asked to visit the center on *st floor where we were guid...

Oct 24, 2024 by Prafull Narayan Sakpal

Cheating by providing sub standard unusable accomodation in a Dhaba Eatery (Make My Trip Gurugram Haryana ) ^Open

As e-mailed o MMT at *.** pm dt ** Oct ** : It is not expected from MMT to book horrible condition Road side Dhaba generally used by vehicle drivers & helpers for respected honourable seniors at any cost. It is totally & highly unwanted & unw...

Oct 22, 2024 by Jai Ganguli

Trekveda Refund not received (Trekveda ) ^Open

Had viewed this company on Instagram via trekveda. Went to the website and filled out the contact form. Their representative reached out via WhatsApp and gave details for the trek and costings. I paid for the trek and cab booking from Delhi-Man...

Oct 19, 2024 by Natasha Fernandes

Issue on Online Hotel booking (Oyo) ^Open

I booked a room in Hotel OYO Nimalan Residency Shenoy Nagar Anna Nagar Near Pvr Cinemas Skywalk (Booking ID: HSTO****) for two guests from ** PM on October * to ** AM on October **. We checked in at **:** PM, and I had already paid Rs. ****. Th...

Oct 18, 2024 by Susindhar S

Request for Partial Refund Due to Incorrect Dropping Point and Poor Service Booking ID (Make my trip) ^Open

I am writing to address an issue with my recent bus booking from Lucknow to Kainchi Dham. I had already raised a complaint with MMT customer care on October **, ****, but I have not yet received a resolution. To provide further details, I book...

Oct 17, 2024 by Ashutosh Tiwari

Regarding refund (Royal moon resort ) ^Open

Here is the revised version: Incident: On [Date], I visited Lonavala and was approached by two salespersons near McDonald's. They offered me a gift voucher and a scratch card with a gift worth XXX amount. I was asked to visit XYZ Resort, ...

Oct 16, 2024 by Haresh lahu nankar

Refund owed and complaint unaddressed (Make My Trip) ^Open

I was booked on a flight from Bangalore to Kathmandu, scheduled for * October **** at *:**pm. Per the terms and conditions (evidenced in the screenshot below), we were allowed to cancel this flight upto ** hrs prior to departure and obtain a r...

Oct 14, 2024 by Sindhu Sivakumar

Account not verified and no refund (Zoomcar India Pvt Ltd) ^Open

I had booked the car via zoomcar for ** hours and paid **** online on Oct *th and after that they told to verify the account by uploading Aadhar for which I could not as my phone number is not linked to Aadhar as I stay out of country so I sent...

Oct 13, 2024 by Mohammed Muzamil

ROOM BOOKING ISSUE WITH GOIBIBO (Goibbibo ) ^Open

Summary of Room Booking Issue with Goibibo: The customer, Nabeel, booked a room at FabExpress JP Villa in Varanasi (Booking ID GH**************) through Goibibo but faced serious issues. Upon arrival, the room was found to be in poor conditi...

Oct 10, 2024 by HAMID NABEEL

Refund Issue (Easemytrip.com) ^Closed

Booked travel from Bengaluru to Bali for * passengers on Aug **th **** through easemytrip.com. Later cancelled * passengers but yet to receive the refund. Indigo has already refunded this amount to easemytrip.com as their official website shows...

Oct 05, 2024 by Raghavendra Hebbar

Refund not creceived till now (Go Air Airlines) ^Closed

* booked * tickets on **/**/**** but flight was cancelled.But till now I not received my refund,please help me from this situation....

Oct 05, 2024 by vibindas

Holiday package fees increased overnight (Fly India Trip) ^Closed

I am writing to formally lodge a complaint regarding the Dubai-Abu Dhabi package I booked through your company. On **th September ****, I booked a package for two people (excluding flights) at a quoted price of Rs **,***/-. I was asked to pay *...

Oct 01, 2024 by Viral L Bhuptani

I try to cancel my trip but the app get closed automatically (Goibibo) ^Closed

I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund ...

Sep 10, 2024 by Dinesh Kumar

Airline refunded amount not credited fully (Ease My Trip Private Limited) ^Closed

Booking ID - EMT********* PNR - *TAAH* & SK*J*Y Issue with Refund -> Regarding the amount cleared out by StarAir to EaseMyTrip we had a conference call between StarAir (Prathamesh), EaseMyTrip (Deep) & Me (Anshul Nema). And also I have shared a...

Sep 06, 2024 by Anshul Nema

TICKET CANCELLED WITHOUT CONCENT (Make My Trip) ^Closed

Passenger Junaid Khan cancelled his flight directly from Indigo by using split Pnr given to him from Indigo , And then he raised a refund for his name on MMT app for this booking by selecting only his name . (Booking id : NF*A*NO***********...

Sep 06, 2024 by Syed Mohd Askari

Bus Cancelled (Make my trip) ^Closed

We were booked on a bus from Delhi to Lucknow on August **th. The bus was cancelled and money refunded but without any information to us. No email, no whatsapp, no message. Due to this we had to book another bus in urgency costing *X the actual...

Aug 27, 2024 by Shreya Bhattacharya

Mental harassment by Park Holidays (Park Holidays International) ^Closed

On **thof July **** we visited Centrio mall Dehradun, while shopping at Spencers store a person approached my wife stating that we can get free movie tickets and free holidays voucher for selected hotels across India. It was promised that it’...

Aug 07, 2024 by Tejinder Singh Bajaj

Money deducted but no ticket (Easemytrip) ^Closed

Hi, I tried to book ticket from Delhi to patna - Vistara UK-*** on *nd August ****(**/**/****) at *:** am Money has been deducted but ticket booking is stuck from past * day with no booking details I reached out to easemytrip team but they are ...

Aug 03, 2024 by Suman kumar

Horrible Expirence (Ease my trip) ^Closed

I made the booking Trident jaipur from ease my trip on **.**.**** my booking ID is-EMT********* i got the mail and message from the ease the trip that my booking were confirmed after that I have done all the further arrangements ,suddently...

Jul 31, 2024 by Kirti Joshi

Ticket not booked money debited (Easemytrip) ^Closed

I tried to book a return ticket from Delhi to Toronto (costing *.**L) through the Easemytrip website. The money got debited from my account, and I received a message saying that payment is successful but booking status is pending. Later on I go...

Jul 17, 2024 by Abhishek Mahajan

Non refund of cancellation charges by easemytrip (Easemytrip) ^Closed

Non refund of cancellation charges by easemytrip and saying that payment is pending from Razorpay end since October 2023....

Jul 10, 2024 by Surender Phalswal

Full refund not received (Ease my trip) ^Closed

Flight cancelled by airlines, but still ease my trip is paying me Rs ***/- less...

Jul 09, 2024 by DR BISWAMBHAR AGARWAL

REGARDING MISBEHAVING AND PHYSICAL ASSAULTING FROM LAXMI HOLIDAYS CONDUCTOR (Laxmi Holidays) ^Closed

I have made a reservation for my bus tickets from Manali to Delhi ISBT Through Make my Trip Via LAXMI HOLIDAYS. My family, consisting of six people including my wife, mother, grandmother, and siblings, accompanied me. Upon reaching the picku...

Jun 24, 2024 by MOHIT SHIVAM GAUR

Payment done money deducted but booking not confirmed in app (Oyo) ^Closed

I have booked an Oyo room today and made online UPI payment . The transaction was successful, money was deducted from my account but in the Oyo app it still shows payment pending....

May 31, 2024 by Aishwarya Akella

20 kg Baggage Allowance was not provided (Easemytrip) ^Closed

Hi, I had made a booking through EaseMyTrip for a flight from Kuala Lumpur to Cochin on May **th ****. While booking it showed the luggage was **kg included in the total price but after making the booking it showed * kg luggage included. I h...

May 25, 2024 by Avira kurian

Money debited but no ticket generated (Easemytrip) ^Closed

I was booking AC* train tickets as per the normal process through EaseMyTrip app. After the payment, they redirect to IRCTC portal for entering the password. But on entering the details, the app froze and that’s it. No ticket , no pnr but...

May 15, 2024 by Aditya

Bus ticket refund amount (Yatra.com) ^Closed

I have booked a bus from Hyderabad to Bengaluru through Yatra.com on *th may **** and it has been cancelled by bus driver so I have raised a complaints against the refund but there is no response from their side so please help me...

May 09, 2024 by Pinky L

Mis selling of Holiday package (Park holidays international pvt ltd) ^Closed

My wife was mis sold holiday package by park hotel international pvt ltd.She was called to visit hotel H Anand Gujarat on **.**.**** to collect discount coupons based on shopping at D Mart Anand Gujarat.She was lured and gives false promises by...

May 02, 2024 by Nirdosh Kumar

Trekking package cancelled but money not refunded (Trekveda ) ^Closed

Details : The booking was under my friends name Aditi pal(**********) we booked a Trekking package from the company which costed **** per person..**** in total for the date of **/**/**** (it was a kedarkantha trek)we booked out train and accom...

May 02, 2024 by Vivek

Resolved

"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "

Ramachal V
Complaint filed against: Byjus

Resolved

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava
Complaint filed against: KFC

Resolved

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

Sibi
Complaint filed against: No Broker

Resolved

"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "

Shrishthi
Complaint filed against: Y Axis Overseas

Resolved

"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "

Chandan K S
Complaint filed against: Yamaha Motor

Resolved

"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."

Karthikeyan M
Complaint filed against: Act Fibernet

Resolved

"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

Resolved

"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."

Mahesh K
Complaint filed against: OYO

Resolved

"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."

Vikram B
Complaint filed against: Nobroker

Resolved

"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."

Monika P
Complaint filed against: Mpokket App

Resolved

"I am very satisfied with Voxya Team. They helped me resolve this issue quickly."

Nishant Kumar
Complaint filed against: Hitachi AC

Resolved

"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "

Vadaria J R
Complaint filed against: Smartbuy

Resolved

"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

Resolved

"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

Resolved

"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

Balaji C
Complaint filed against: Whirlpool India

Resolved

"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "

Madhu Chandra
Complaint filed against: Cleartrip

Resolved

"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."

Roshan
Complaint filed against: No Broker

Resolved

"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

Resolved

"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."

Mayur Pande
Complaint filed against: Yatra.com

Resolved

"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."

Prashanth Rao
Complaint filed against: NoBroker

Resolved

"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."

Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

File a Complaint