How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Yolo Bus Service - Amount debited but ticket not booked and refund not credited Open
I am writing to bring to attention an issue with my recent bus ticket booking. On [**.**.**], I attempted to book a ticket for [Thanjavur] through [YOLO BUS APK]. The amount of [****] was debited from my [Axis credit card] account (Transaction...
Nov 19, 2024 by Nithishvarma
LEELAGRAND VACCATION PVT LTD - Neither Refund nor Service Open
I am writing to express my disappointment with the service I have experienced. Your executives misled me with persuasive conversations and brochures showcasing attractive properties in India and overseas. In January ****, during a meeting in Ma...
Nov 11, 2024 by Mukesh Suthar
TheXpress club - Tour and travels fraud Open
Hey Team, explanation of my concern. I came in contact with the Xpress club representative (female)through Instagram as i was planning post wedding holiday. She then told me her senior would contact me named Aditya Patel. Then we had detaile...
Nov 06, 2024 by Arpit Awad
PARK ROYAL HOLIDAYS - Absolute Fraud Park Royal Holidays Cheats Customers with False Promises Open
If there is a negative rating, I would have given the maximum negative rating. TOTAL FRAUD. I deeply regret trusting Park Royal Holidays with my money. I paid ₹**,*** for a *-year membership, expecting quality service and reliable support....
Nov 02, 2024 by Gaurav Pandey
Exotica Inn And Retreat Holidays Pvt Ltd - Tourism Holiday Package Fraud Open
Myself Mr. Prafull Sakpal & my wife Mrs.Smita Sakpal visited the Club house in Manali, Himachal Pradesh on **th of December **** where we were given a scratch card as promotion offer and asked to visit the center on *st floor where we were guid...
Oct 24, 2024 by Prafull Narayan Sakpal
Make my trip - Request for Partial Refund Due to Incorrect Dropping Point and Poor Service Booking ID Open
I am writing to address an issue with my recent bus booking from Lucknow to Kainchi Dham. I had already raised a complaint with MMT customer care on October **, ****, but I have not yet received a resolution. To provide further details, I book...
Oct 17, 2024 by Ashutosh Tiwari
Make My Trip - Refund owed and complaint unaddressed Open
I was booked on a flight from Bangalore to Kathmandu, scheduled for * October **** at *:**pm. Per the terms and conditions (evidenced in the screenshot below), we were allowed to cancel this flight upto ** hrs prior to departure and obtain a r...
Oct 14, 2024 by Sindhu Sivakumar
Vfs Global India - Premium Lounge Services charges not refunded Open
[G-********]--[G-********]--[External] Unable to reschedule appointment second time even before ** hours • Visa Appointment (dated **th June ****) booked for four family members in group (with no premium lounge services purchased). • Resc...
Oct 08, 2024 by Rashmi Singh
National travels Redbus - Bus operator suddenly cancel the booked bus and reschedule for higher money Open
I had booked a bus ticket(travel date **-**-**) in redbus on **-*-** from chennai to krishnagiri. But the bus operator suddenly cancelled my ticket on *-**-** just * days before travel. Red bus refunded paid amount but when i tried to rebook th...
Oct 08, 2024 by M Sabarinath
Thrillophila - Refund for Cancelled Services not given even after one year Open
All money in advance for Singapore Family trip Services cancelled two days before on the pretext that tickets are not available. However, we could easily buy tickets at the counters. Worst still is that *** days have passed and my refund ha...
Oct 07, 2024 by sanchit puri
Fly India Trip - Holiday package fees increased overnight Closed
I am writing to formally lodge a complaint regarding the Dubai-Abu Dhabi package I booked through your company. On **th September ****, I booked a package for two people (excluding flights) at a quoted price of Rs **,***/-. I was asked to pay *...
Oct 01, 2024 by Viral L Bhuptani
Tour World Travels - Not returnig the money Open
Mr. Javid Mir Kifayat, who is associated with this Tour World Travels agency. On *th March **** I attempted to book accommodations with him for a future trip to Kashmir which is for * adults. He assured me that the rooms were locked and reques...
Sep 23, 2024 by Vansh Agarwal
Fala Holidays And Packages - Refund issue almost 2 years Open
Hello, Good morning, It’s almost * to * years complete to asking refund amount they agree to refund amount. Now they not picking my call and not replying my messages. Their office also move Yelahanka to somewhere but address also...
Sep 20, 2024 by Shruthi shetty
Fala Holidays And Packages - Formal Complaint Against Fala Holidays and Packages Request for Refund Open
Subject: Formal Complaint Against Fala Holidays and Packages – Request for Refund Date: Wednesday, September **, **** Time: *:** PM Dear Sir/Madam, I am writing to formally lodge a complaint against Fala Holidays and Packages and ...
Sep 18, 2024 by Naga Pavan Kumar Kalepu
AKASA AIR - My Flight got cancelled without giving me any information Open
I am in Airport and flight will do departure in * hours. They are said flight is cancelled. I didn't got any message or call from them. There are no flights at this time and they're all in afternoon and costing me **k....
Sep 13, 2024 by Sheshi Reddy
Ease My Trip Private Limited - Airline refunded amount not credited fully Closed
Booking ID - EMT********* PNR - *TAAH* & SK*J*Y Issue with Refund -> Regarding the amount cleared out by StarAir to EaseMyTrip we had a conference call between StarAir (Prathamesh), EaseMyTrip (Deep) & Me (Anshul Nema). And also I have shared a...
Sep 06, 2024 by Anshul Nema
Astha tour Planner - Cheating Fraud by Astha Tour Planner Delhi Open
Consumer complaint against Astha Tour Planner (Miss Priyanka Dubey with Mobile Number ********** and Mr. Deepak Owner of the Company Mobile Number **********) for Cheating and defrauded an amount of Rs ***** to me (Address Astha Tour Planner...
Sep 03, 2024 by Kewal Chander
Prestige Holiday Resorts Llp - PRESTIGE HOLIDAY RESORTS LLP KARMA GROUP MEMBERSHIP REFUND Open
Subject: Urgent Assistance Required for Membership Cancellation and Refund I am reaching out to seek your assistance regarding an issue with a Sale & Purchase Agreement for a tour and travel membership (similar to Club Mahindra) that we entere...
Aug 07, 2024 by Deepak Panwar
Park Holidays International - Mental harassment by Park Holidays Closed
On **thof July **** we visited Centrio mall Dehradun, while shopping at Spencers store a person approached my wife stating that we can get free movie tickets and free holidays voucher for selected hotels across India. It was promised that it’...
Aug 07, 2024 by Tejinder Singh Bajaj
Club Mahindra Holidays Blue Membership - Club Mahindra cancelled membership not providing refund Open
I received a call from Vishal, who informed me that my membership can be canceled but the full amount cannot be refunded. As a middle-class individual, I was pressured into paying the EMI, and once, instead of the EMI, I mistakenly paid the ASF...
Aug 02, 2024 by Jemima Joy Thangaraj
Goibibo - Flight cancellation refund not processed Open
I am writing to formally lodge a complaint regarding the non-refund of my cancelled flight ticket with Booking ID GOFLISTMOBGRRU******. The booking was made on **th August **** for a flight from Delhi to Vientiane via Bangkok scheduled on **nd ...
Aug 01, 2024 by Uttam Kishan Sharma
Abhibus - Unfair Cancellation of Bus Booking Open
I booked a bus tickets for my parents through Abhibus on ** July **** for travel on ** July ****. However, I was not informed about cancellation of the bus from abhibus. And I got a call from unknown number on my travel day(** July ****) around...
Aug 01, 2024 by Devu Ramu Veerendra
Ease my trip - Horrible Expirence Closed
I made the booking Trident jaipur from ease my trip on **.**.**** my booking ID is-EMT********* i got the mail and message from the ease the trip that my booking were confirmed after that I have done all the further arrangements ,suddently...
Jul 31, 2024 by Kirti Joshi
Exotica Inn And Retreat Holiday Pvt Ltd - Fraud Membership Received Open
Hi, I recently went on a trip to Dalhousie and ended up purchasing an Exotica membership worth ₹**,*** (https://www.exoticainnandretreat.com/membership.html). They sold us this membership by telling us lies. After purchasing, we found out ...
Jul 30, 2024 by Vaibhav Jain
Grand Holiday Park Vacation - Booking cancelled nut refund not received Open
I received a call from Grand Holiday Park Vacation & offered me *N/*D hotel gift voucher as part of their promotions. They had told me that the team would come & visit me at my house to offer the voucher. Once they reached my house, instead of ...
Jul 25, 2024 by Uma Sankar
Easemytrip - Ticket not booked money debited Closed
I tried to book a return ticket from Delhi to Toronto (costing *.**L) through the Easemytrip website. The money got debited from my account, and I received a message saying that payment is successful but booking status is pending. Later on I go...
Jul 17, 2024 by Abhishek Mahajan
Travolook - Complaint Against Travolook for NonRefund of Cancelled Flight Booking Open
Dear Sir/Madam, I am writing to file a formal complaint against Travolook regarding the non-refund of a cancelled flight booking. The details of my case are as follows: Booking Reference: REF********* Refund Amount: ₹**** Date of Tran...
Jul 12, 2024 by Varnit Mehta
Fala International Services - Fraud in the name of Lucky draw Open
Me and my wife went for a movie on **th Feb in a mall and one of the guy their approached us and took my number saying there is a lucky draw and next day we got a call from this company called Fala international services claiming we have won * ...
Jul 11, 2024 by Raghunandan K V
Booking.com - Complaint against booking com for not providing accommodation even on booking confirmation Open
I had booked accommodation @ Ooty in Hotel Hills Palace via confirmation number ********** on *th April ****. I connected the property owner at +** ***** ***** which was shared by booking.com via chat, on *th April ****. I was told by the pr...
Jul 10, 2024 by RAJESH M
Ola - Harassment by bike driver Open
Today I had booked a bike with crn number ********** but the driver intentionally drove away without giving me the scope to board the bike after taking the OTP from me as he demanded cash payment and refused the online mode of payment and after...
Jul 09, 2024 by Souvik Roy
Redbus - Redbus support delaying refund process for cancelled bus Open
The bus was cancelled at the last moment by the operator (Holiday appeals pvt ltd). We raised the same issue with Redbus immediately , ** May ****, but still to this day no resolution has been provided We have followed up with Redbus support ...
Jul 07, 2024 by Rishabh
Goibibo - Refund not issued against cancelled trip Open
On *-June I tried booking train tickets via GoIbibo app while the money was deducted the booking could not be made as confirmed by the app on the same day. The app further showed that the refund is being issued and it should get credited by **-...
Jul 04, 2024 by Soumik Guha Biswas
Vrl bus - Complaint Regarding Delayed Bus Journey Open
Date: **th June **** I am writing to express my dissatisfaction with my recent journey on bus number GA** T **** from Hyderabad to Belgaum. The scheduled arrival time was *:** AM, but the bus did not reach until **:** AM, resulting in a dela...
Jul 02, 2024 by Abrar
Vrl bus - Complaint Regarding Delayed Journey and Impact on Work Productivity Open
Dear Voxya Team, I am writing to file a formal complaint regarding a significantly delayed bus journey I experienced with VRL Travels on **-June-****, from Belgaum to Hyderabad. Despite the scheduled arrival time of *:** AM in Hyderabad, the...
Jun 30, 2024 by Abrar
Laxmi Holidays - REGARDING MISBEHAVING AND PHYSICAL ASSAULTING FROM LAXMI HOLIDAYS CONDUCTOR Closed
I have made a reservation for my bus tickets from Manali to Delhi ISBT Through Make my Trip Via LAXMI HOLIDAYS. My family, consisting of six people including my wife, mother, grandmother, and siblings, accompanied me. Upon reaching the picku...
Jun 24, 2024 by MOHIT SHIVAM GAUR
Cleartrip - Refund not received against flight cancellation Open
Two Flight Tickets Booked from Cleartrip.com. Trip Ids: ************ and ************ These were GoAir flights cancelled without any prior notice or intimation. The first one was on May **, ****, and the second one was on June *, ****. To da...
Jun 23, 2024 by Hirak Misra
Fala Holidays And Packages - Amount not refund Open
Hi sir/ madam, am sathish fala membership, my membership id:- FHC#*** Since Last * year no response from fala staff side. Am affected loss of money from fala holidays and packages. Sir, I paid ** thousand and interest will be paid ** thousand,...
Jun 19, 2024 by Sathish s
Laxmiholidays - Inappropriate Conduct and Denial of Washroom Facilities for Women and Kid Open
I am writing to formally lodge a complaint regarding the disappointing service I experienced during my recent journey with LAXMIHOLIDAYS Bus Service, which starkly contradicts your reputation as the best bus operator in North India. On **th Ju...
Jun 18, 2024 by ANUSAYA BOSE
Goibibo - Hotel Accomodation NOT provided after taking advance payment Open
I made a hotel booking for * nights at VIVANTA Taj Hotels , Dwaraka , New Delhi from **-**-**** to **-**-**** and Paid full payment as advance, ( Booked on **-**-****) ** days prior to my stay . I have received a confirmation that My Hotel Res...
Jun 13, 2024 by SURIYAN PANDURANGAN
Thrillophilia - Bali Honeymoon Trip Complaint Thrillophilia X Avinash Open
We booked our honeymoon trip to Bali through Thrillophilia, specifying our preferences for * or *-star hotels, romantic activities, and personalized experiences. Despite initial communication with Ms. Shikha, once the half payment was made, the...
Jun 11, 2024 by AVINASH KUMAR SINGH
Cleartrip - Flight Rescheduled by mistake Open
This is regarding TRIP ID: ************ and PNR: V*EI*N, indigo connecting flight from PUNE to BLR. I booked this ticket yesterday (** May ****) at **:** PM for *th June ****. at **:** from DEL to **:** in Bangalore. With this I also opted f...
Jun 01, 2024 by Priyanka
Hotel Sonamarg Glacier - Hotel fraud Open
So we made an advance payment to Hotel sonmarg glacier kashmir of **k on *th of may for the room type “glacier view” . But when we reached there on our booking day there was a lot of furniture work going in the hotel. It had paint and furn...
May 31, 2024 by Rutuja
Club Mahindra holidays and resorts India limited - Regarding cheating and being scammed by two employees of Club Mahindra Deepak Aarya and Tirath Aujl Open
On **st March ****, Ms. Pooja (mobile no. **********), an employee of Club Mahindra, invited me and my friend with our families to introduce a Club Mahindra GoZest Classic Membership plan (Plan Validity: * years) held at Hotel Park Plaza, Ludhi...
May 08, 2024 by Kuwinder Singh
Redbus And Neugo - Bus cancelled without prior notice after waiting 30 minutes for the bus at the boarding point Open
I booked * ticket of bus (NeuGo) from Dehradun to Delhi (**:** PM, **th April, ****) first of all the link provided by the redbus for bmthe djrections to the boarding point was locating wrong direction, the direction didn't matched the location...
May 01, 2024 by Sarthak Jain
Gotogate - Coupo code issue Open
I have cancelled my bookings from Gotogate and they have issued me a coupon code for **% of value. However when I have tried to utilize that code, it was not valid. After following up on chat discussion, came to know that some one else has alre...
Apr 20, 2024 by Pranil Vasant Bhovad
Air India Express - I reached on time but didnt allow me to board the flight Open
I had a flight on ** April from Bangalore to Ayodhya(FZ*BJV) at *:** am. I had already done web check-in and had the boarding pass with me.I reached the airport luggage check in at *:** am but staff told me to go that counter and wasted my tim...
Apr 19, 2024 by Shoaib Ahmad
Make My Trip - Unresolved Hotel Situation During My Stay Open
am writing to express my deep disappointment and frustration regarding the unsatisfactory accommodation provided during my recent trip booked through Make My Trip. As per my reservation, I was expecting a comfortable stay at the hotel menti...
Apr 15, 2024 by SAGAR CHOKHALIYA
Clear Trip - Discount coupon not applied at the time of payment Open
I have booked a flight ticket from Bangalore to Ayodhya (Trip Id ************) from clear trip application. In the application there was discount offer of Rs **** using SBIEMI coupon code. The cost of total ticket was Rs *****, I applied the co...
Apr 13, 2024 by Shoaib Ahmad
Rangers Club Noida - Cancellation of Membership due to Fraud Open
Hi, We were getting multiple calls from rangers club ( www.rangersclub.in - travel company) to come to logix mall noida as they will be giving us some vouchers. After multiple denials we agreed to go there and discuss about what they are off...
Apr 11, 2024 by Shalin Garg
Agoda fab goa - Against booked fab hotel through agodq Open
When i booked i mentioned all details n also paid full amount but when i visit here in fab hotel in goa at that time the room which shown in image ( as it shown * king bed n * queen bed ) its not there in hotel and second i booked for * adults...
Apr 10, 2024 by Maya jaiswal
Doves Vacations - Doves Vacation Refund not received Open
My name is Anil Pashine. I was invited for a seminar which was held in Gondia(Maharashtra) by a company named “Doves vacation” having its registered office at Mumbai. Upon attending the seminar, which looked promising, the company sold its ...
Apr 10, 2024 by Anil Pashine
Royal Moonlight Resorts - Royal Moonlight Resorts Membership Fraud Open
We were lied to at the parking lot of Sunil Wax Museum, Lonavala saying Fern is hosting an anniversary party and we are getting a free lucky gift. On arriving at the Fern Hotel, the sales team of Royal Moonlight Resorts sitting in a conferen...
Apr 05, 2024 by Kamran Ahmed Ansari
Oyo - Refund from OYO Open
I booked hotel room in Thirumala, Andra Pradesh.Thro OYO for * days paid Rs ****. Booking details (ID: XPA*****) REFUND Ticket ID: ********** | Ticket Type: SIG Escalations | Resource Type: Booking | Resource ID: N*ON****. I checked in on ** th...
Apr 01, 2024 by Saravanan
Ease My Trip Easy Trip Planners Pvt Ltd - Not rescheduling air ticket Open
I had booked air ticket from Tokyo to New Delhi for May **** using EaseMyTrip travel agency. The airline book was Japal Airlines(JL**). Ticket cost me around **,*** INR. Due to unforseen circumstances I had to postpone my travel date . So I req...
Apr 01, 2024 by Pankaj Kumar
Royals Moonlight Resort B135 Second Floor Sector 2 Delhi Ncr Noida - Fraud done by Royals moonlight Resort Open
Commitments made by the sales executive of Royals Moonlight Resort in Goa on November **, **** (when we inrolled), were contradicted by their backend team. As a result, we requested a refund on December *, ****, within the seven-day window stip...
Mar 28, 2024 by saket suman
Make my trip - Formal Complaint Regarding Unacceptable Conditions at The Getaway Property Closed
Dear MakeMyTrip Customer Service, I am writing to you today to formally lodge a complaint regarding the appalling conditions experienced during my recent stay at 'The Getaway', a property hosted by Sagar through your platform. My booking ref...
Mar 23, 2024 by Shrey Krishna
TAG Vacation India Limited - Request for Immediate Refund of TAG Vacation Club Membership Fee Member ID Open
We were reached out by Harsh Malhotra on (** Feb. ****) for free *star *star hotel stay vouchers and this promotional event held by tag vacation club at (hotel Radisson blu Pashchim Vihar) there we met Suraj Tiwari he told us about tag membersh...
Mar 19, 2024 by Rimpy sharma
Royal Club International - Membership scam Open
Complaint against Royal Moonlight Resort I visited Goa in second week of January **** with my friend . On **th Jan **** their representative met us at Baga and offered us a lucky draw coupon saying that Hotel Park is running anniversary offer f...
Mar 17, 2024 by Navneet Rajput
PVR - Incorrect Movie Timing Open
On ** March ****, me and my wife went to watch the **:** PM show of movie Article *** at PVR Mall of Jaipur in city Jaipur. The movie started at a couple of minutes past **:** PM. Between the mentioned show time by PVR on Book My Show and the a...
Mar 13, 2024 by Siddarth Jain
Make my trip - Fake Deals Open
I booked the hotel from MAKEMYTRIP. The deal includes, Hotel stay, Breakfast, Lunch, Dinner for * people. They charged me **** Rs. Which I paid When I checked in the hotel. hotel people refused to give breakfast lunch dinner. So I have ...
Mar 01, 2024 by Ravin Chetal
Make My Trip Gurugram Haryana India - Refund for Infant Travel Charges Open
I am writing to bring to your attention a persisting issue regarding the refund of an additional charge for infant travel that I paid during my recent booking with MakeMyTrip. I booked a travel itinerary with MakeMyTrip under the reference n...
Feb 27, 2024 by Himanshu Malhotra
Kuwait Airways and Easemytrip - Flight Reschedule and Cancellation Refund Open
Hi Ma’am/Sir, I have booked my flight ticket from Bangalore to London on **th Jan **** for the travel dates (Bangalore to London **th Apr **** and Edinburgh to Bangalore on **-Apr-****). The tickets are booked through HDFC Smart buy and the ...
Feb 27, 2024 by VINEETH V M
SriLankan Airlines - Ticket Refund Open
Dear Sir/Mam, It’s very unfortunate to write this email to put a formal complaint against your carrier and the way it was handled in the airport. My entire trip plan has been ruined completely because of an issue from your end and on t...
Feb 13, 2024 by Amit Kaushik
Fala Holidays And Packages - Fala Holidays And Packages Amount Loss Against FALA Holiday and Packages Open
We got call on **st of December'**** from Fala office (KR Puram Branch) saying that we got a gift voucher. After getting many calls, we visited the office they said you got the Gift voucher and also a very good Holiday Package offers going on...
Feb 11, 2024 by Ajay Babu P
IRCTC - Refund not provided Open
On January **th at **:** AM, well before the departure of the train from the boarding station, I proactively sent an initial notification regarding the TDR filing from my registered email address. Despite this timely notification, I encountered...
Feb 09, 2024 by Vipul Dawar
Travolook (Www.travolook.in) - Flight ticket and wallet payment not refund by TRAVOLOOK Open
I booked my flight tickets From TRAVOLOOK (www.travolook.in) from surat to Patna for dated */*/** and return **/*/** unfortunately agin booking showing cancelled and I have to wait for credit that amount next **-** hrs. My booking reference no...
Feb 08, 2024 by Utkarsh Modi
Goibibo - Air Ticket Refund was not provided by Goibibo after multiple emails They are rejecting the refund sa Open
Through Goibibo, we took an Emirates Airlines flight from COK to DXB. We had to cancel our return ticket from DXB to COK on December **, ****, at *:** a.m. via Goibibo customer service due to a personal emergency. The Goibibo app was used to ca...
Feb 06, 2024 by Naveen S.B
Shri Hare Rama Travel - Wrong bus boarding details Sent by Zingbus Open
We had booked two bus ticket through Zingbus bus service for travelling from Delhi to Rishikesh dated **-**-**** for our vacations. Whereas, it was earlier confirmed by the Zingbus and our seat number has been allotted. Whereas, on the day of j...
Feb 05, 2024 by Rohit Langeh
Agoda Booking - Conversion of transaction to EMIs without consent and not reimbursing the fore closure charges Open
I booked a hotel through Agoda on **nd of December **** for two days(**-** Dec ****) with booking ID **********. I paid **,*** rupees for the same. After few days i got notified by my bank that the transaction has been converted into ** months ...
Feb 05, 2024 by Nikhil Kumar Singh
Easemytrip - REFUND NOT YET RECEIVED Closed
MY FLIGHT WAS CANCELLED BY INDIGO AIRLINE ON * JANURAY DUE TO WEATHER FORCAST FROM PANTNAGAR TO JAIPUR AND AIRLINES HAS CANCELLED MY TKT ON THE SAME DAY BUT EASEMYTRIP DIDNT GIVE ME MY REFUND EVEN AFTER SEVERAL CALLS AND EVERYTIME THEY ARE SAYI...
Jan 24, 2024 by VAIBHAV JAIN
Make my trip - Refund not received Open
I had booked flight tickets for the round trip of * people from Mumbai to Zurich for the *th of January **** upto **th of January ****. On the same day I booked my tickets, I wanted to changed the dates of my flight as the plan changed. I wante...
Jan 09, 2024 by Yashraj Pramod Deshmukh
Goibbibo - Cab not provided Open
A cab was booked for pick up from calicut for * days. Scheduled pick up was *:** am. They were not able to provide cab and later on cancelled booking. I started my journey after * hours from scheduled departure...
Jan 03, 2024 by P A Krishnan
Makemytrip - Complaint Seeking Refund and Reimbursement for Fraud scam by MakeMyTrip Open
Complaint Seeking Refund and Reimbursement against Fraud/ Scam by MakeMyTrip: I want to file a complaint about our booking experience with Hotel Bharat Mahal Palace, Jaipur through MakeMyTrip for a *-night stay from ** Dec to ** Dec. We mad...
Jan 02, 2024 by Arun Paliwal
Fala Holidays And Packages - Amount Loss Against FALA Holiday and Packages Open
We got call on July-**** from Fala office (KR Puram Branch) saying that we got a gift voucher. After getting many calls, we visited the office, they said you got the Gift voucher and also a very good Holiday Package offers going on now becaus...
Dec 21, 2023 by Sreenivasulu Sakamuri
Trek the Himalayas - Not allowed to complete the Trek and did not refund the Trek money paid in advance Open
I was supposed to go for the Kashmir Great Lakes trek from **th to **th of July, ****. I paid Rs **, *** for the trek which I had paid in March itself and then I paid Rs **** as backpack offloading charge and Rs **** as to and fro travel ...
Dec 19, 2023 by Sriparna Bandopadhyay
Make My Trip Pvt Ltd - Refund Not provided MMT not fulfilling itinerary Closed
I made my booking for the trip on **th Nov **** from Makemytrip. I got a call (**th November **** around *.** Pm) that Lachen and Lachung which are there in my itinerary are closed. They informed this after ** days of my booking. Lachen and Lac...
Nov 27, 2023 by Asutosh Sahoo
Make my trip - Cheated on Singapore Hotel Booking Open
I had booked Holiday Inn Express, Katong, Singapore for my trip from **th to **th November. It was rated *star by MakeMyTrip and said it had good services and facilities. When I checked in on **th, they put me up in a room which had no faci...
Nov 22, 2023 by Dr. Deepa Nagarajan
Make My Trip - Fraud by mmt for excess baggage allowance Open
Hello, - I booked * tickets for my family of TAP Portugal Airline on **th February via the Make My Trip (MMT) portal - who acted as an authorised agent of the airline. Our travel dates were for later on **th May. I had selected the baggage al...
Nov 14, 2023 by Akshay
Easemytrip - Refund Not Received for Cancelled Bus Trip Closed
Subject: Refund Not Received for Cancelled Bus Trip Dear EasyMyTrip Support, I am writing to express my concern regarding a refund that I have not yet received. On **th October ****, I was informed that my scheduled bus trip from Kolkata ...
Nov 12, 2023 by Tashi Lama
Cleartrip - Flight cancellations refund case Open
I booked a return flight ticket from delhi to tokyo from cleartrip on *st November but i cancelled it after an hour of the booking because i have selected a wrong date. Then,i got a message that refund will be processed within ** hour or *-* ...
Nov 06, 2023 by Stanzin wangbo
easemy trip - Refund not delivered Closed
I have booked flight from pune to Jaipur on **Sept ****. The flight is cancelled due to operational reason from spicejet. Spicejet refunds all money to easemytrip on ** September but easemytrip do not refund my money. I've contacted multiple ti...
Nov 01, 2023 by Digvijay Rajendra Jagtap
Orchid Hospitality And Holidays Pvt Ltd - No refund provided Open
I was invited by "Orchid holidays & Hospitality" with my spouse on **-**-**** via phone call & whatsapp message invitation to attend their event at recreation club of my organization (NTPC Ltd, Kaniha) by assuring us to give free holidays home ...
Oct 28, 2023 by PRITHWIRAJ BARIK
Om sri tours travels - Duped by Om Sri Tours travels Open
I have booked bus from Goa to Hyderabad to travel Oct **th **** via Makemytrip.com. The bus was supposed to start at *.** PM and reach Miyapur by **.** PM on **th Oct ****. The bus started at right time but some of amenities were missing. The j...
Oct 26, 2023 by Akshay Kumar Reddy Boggula
Club Resorto Vacations Private Limited - Refund not credited Open
We have purchased Club Resorto package on *th March ****, but later we found that its fishy and We initiated refund process on **th March ****. They accepted request and told us that we will get refund in ** days. Till today we are only getting...
Oct 06, 2023 by Bhoomika Trivedi
Club Resorto Hospitality Ltd - Refund not received Open
We have purchased Club Resorto package on *th March ****, but later we found that its fishy and We initiated refund process on **th March ****. They accepted request and told us that we will get refund in ** days. Till today we are only getting...
Oct 04, 2023 by Bhoomika Trivedi
Makemytrip - Fare Lock fraud on makemytrip Open
Hi, I used the fare lock feature on MakeMyTrip which they keep publishing on the site when you go to book your tickets; (which itself is a fraud feature at so many levels which I will discuss later.) Once I paid for fare lock, i received ...
Aug 14, 2023 by Supriya Shetty
Easemytrip - REFUND NOT GIVEN Closed
On **.**.****, i tried to book flight ticket from India to USA on easemytrip website. I booked it total three times as everytime they informed me that the airline rejected the booking. Fair enough, now the amount is credited to the Ease my trip...
Aug 13, 2023 by Satya Sandeep chintu
Ease my trip - Ticket amount not refunded Closed
I booked a malindo airlines flight in April through ease my trip's website but flight got rescheduled so I had to cancel that. I waited for ** days for refund and after that I contacted the airlines they said they had sent the refund to the tra...
Jul 26, 2023 by Tilak Raj chhabra
Ola cabs mumbai - Demand of refund Closed
Hi Team, This is to highlight the issue which I had on my last ride with Ola. We boarded the cab at *.** am on **th July **** from my residence as we had to reach Badlapur by *.** am for performing the final rituals of my late father. The cab...
Jul 26, 2023 by Kavita Santosh
ClubMahindra - Refund of Club Mahindra membership Open
I got call from club mahindra to get my * days free voucher of holidays from Mohali, I visted the location to collect the voucher. They have my voucher and said you will not be able to book using this vourcher as it have condition of selected p...
Jul 08, 2023 by Jaspreet Singh
Easemytrip.com - Scamed By Easemytrip Closed
So on ** June **** which is today I booked * tickets through easemytrip.com From manali to Delhi. before I make payment the seats were available hence i proceed for payment details, i made payment and after the payment was successful the new wi...
Jun 27, 2023 by Aditya kekane
Ola - Charged Govt Toll multiple times incorrectly Open
A few days ago, I booked an Ola ride from Bangalore city to the airport. During the journey, we encountered a toll booth where a fee of Rs. *** was applicable. To my surprise, I noticed that I was charged the toll amount three times, totaling R...
Jun 26, 2023 by navdeep Singh
Make my trip - Make My Trip No Refund of amount Open
Dear Sir/Ma'am, I am filling this complaint against https://www.makemytrip.com/ for not refunding my whole amount of cancelled package from their end. Our Package booked for Andaman in - Rs *,**,*** -INR. (screenshot attached). which incl...
Jun 16, 2023 by Shakti pandey
Easemytrip - EaseMyTrip com Fraud in Hotel Booking Closed
Hi, Recently I’ve booked a hotel “The Umrao” for one day (** May **** to ** May ****) via EaseMyTrip.com site and prepaid the amount of Rs **** in advance. When I visited the hotel, the hotel denied the checkin and when asked they told r...
Jun 02, 2023 by Aadarsh Singh
IRCTC - Refund not credited Closed
I tried to book a tatkal ticket from the IRCTC app yesterday. however the ticket was not booked but my amount got debited from my bank. and it's not deposited to my account till now. transaction number from phonepay: T********************** U...
May 20, 2023 by Mohammed Ayaz
Yatra Com - Covid Refund Closed
I received many mail from yatra regarding refund of cancelled flight during covid period. Details asked from yatra, are given and they mentioned the time period during which my refund will be credited to my account but after a long time no pro...
May 08, 2023 by Vikas
Ease my trip - Hotel booking Closed
Dear EaseMyTrip, This email is regarding my recent Hotel Booking from your website ‘EaseMyTrip’. I booked a hotel on **-**-****, **-**-**** here Booking Id's are : EMT******* and EMT****** . At that time of booking only paid the total amou...
May 01, 2023 by Pavan
THAKUR TOURS TRAVELS SRINAGAR - HARRASHMENT Open
We had a trip plan for Kashmir for * Days,dated *th April **** to **th April ****,We Had done bookings with Gem Tours Mumbai,we had made payment of *,**,***/- for this trip for * packs i.e * adults & * Kids age * & * years ** months & for which...
Apr 21, 2023 by JINESH SHAH
PARK ROYAL HOLIDAYS - Not refund me money Open
Sales executive promised me (Find attached). Some time your customer care executive told me it's a ** day prosser for refund (Find attached).and now you're saying - Membership is non refundable as mentioned in the welcome letter. Please do n...
Apr 11, 2023 by Prashant Chauhan
Cleartrip - Refund issue Closed
I booked my flight on ** may ****, trip id ************. my flight was resheduled by airline, I was given one time free offer of date change, which I used and changed my date. later I decided to change it to another date with panalty charges ...
Apr 11, 2023 by kiran kumar
Paulo Travels Goa - Paulo Bus Delay and stranded for Closed
We have booked AC sleeper seet ** and ** for date *th April departure *.**.. arrival due on *th April afternoon. However we received a call stating the bus was delayed and new departure time was *.**pm *th evening. Post which at *th April the ...
Apr 07, 2023 by Mariel Delpin
Red Bus - Worst service Open
I have made a booking from Siliguri to Kolkata on Mar **. Bus time was mentioned as *:** pm Siliguri junction. I was at Siliguri junction opp to Bharat petroleum where buses usually stop and informed that driver as well about my location. He sa...
Mar 31, 2023 by Murali Naga Prasad Kakarla
Paytm Travel - Refund not credit Open
Sir my name is lakhwinder singh , booked a bus ticket from mukerian to delhi on ** March ****, but bus operator can't connect to me and can't share any details , I try many time to connect with them I am present at boarding point but they left ...
Mar 29, 2023 by Lakhwinder Singh
Paytm Travel - Refund not credit Open
Sir my name is lakhwinder singh , booked a bus ticket from mukerian to delhi on ** March ****, but bus operator can't connect to me and can't share any details , I try many time to connect with them I am present at boarding point but they left ...
Mar 29, 2023 by Lakhwinder Singh
Intrcity smart bus - Refund not credit Open
Sir my name is lakhwinder singh , booked a bus ticket from mukerian to delhi on ** March ****, but bus operator can't connect to me and can't share any details , I try many time to connect with them I am present at boarding point but they left ...
Mar 29, 2023 by Lakhwinder Singh
Ease my trip - Full Refund not received for Cancelled trip on Medical Ground Closed
Due to Medical reason I have cancelled my trip from Bangalore to Pune with EMT********* and Pune to Bangalore EMT********* Contacted multiple times and there is no positive response on my Refund...
Mar 28, 2023 by Harsha RL
varafi.com - Refund not received for cancelled flight ticket Open
Hello Sir, I booked a Round trip flight ticket from Varafi.com on **Feb **** for Kolkata (CCU) to Bangalore (BLR). Booking Id: VID********** Booking Time: **:**, Wed **-Feb Booking Amount: Rs *****/- (paid in the name of WINGINTRVLADVSRY...
Mar 22, 2023 by Nilay Pal
REDBUS AMAZON - Didnt get refund Open
I booked my bus on Sunday *the march **** but it don't get canceled, I was trying it from long time but it didnt get canceled, I tried it before *pm on that day so at least I will get my **% amount back but didn't get any posssitive reply from ...
Mar 18, 2023 by vijay khanapure
Go Life Vacation OPC Pvt Ltd - Refund of membership fees paid Open
On **nd December ****, we went to Andaman & Nicobar Island for vacation * days vacation, wherein we met Go Life Vacation people who were doing promotional activities in Loyal tree holidays hotel. After spending approx * hours with them understa...
Mar 05, 2023 by Ghanashray R Puri
Easemytrip - Cheating by Easemytrip Closed
Easemytrip Booking id: EMT********* Hotel name: Hotel Krone, A*** Road No. * Gali Number * This is regarding hotel booking done for **-**-**** to **-**-**** through the website of Easemytrip. When we reached the hotel we were pushed out of...
Mar 04, 2023 by Gopal Mondal
Cleartrip - Fraud and Mental Harassment Open
We've been simply trying to change our flight dates for trip ID: *********** *- there is no option for customers to change flights online by themselves and they've to rely on all fake and expensive option offered by ruthless customer service a...
Feb 23, 2023 by Nikhil Gautam
Make my trip - Unhygienic hotel room with a Rat crawling on bed Closed
It was a terrific experience with make my trip hotel booking. Booked a * Star property in goa for a week to have a relaxing get away with my husband and * year old kid. But as soon as we entered the room it was a disaster. The room was so stink...
Feb 21, 2023 by Sapna Bandekar
Makemytrip - Not getting refund of flight of holiday package refund for package no nl2200102269558 Closed
I have tried numerous times to get the refund for flights of holiday package NL*************. but MakeMyTrip doesn't answer my call, once I select cancelled holiday package on IVR , call gets disconnected. I have tried directly with airlines an...
Feb 18, 2023 by vivek kumar
Easemytrip - Refund not issues Closed
I had bought air ticket through easemytrip in qatar airways for travel to Chennai to US Washington for travel on **-Mar-****, due to covid the flight got cancelled. Despite following up with them **+ times in email, phones, whatsapp.. i always ...
Feb 06, 2023 by Balaji Sambamurthy
Toplite Holidays - Fraund Company Need Full Refund Open
Toplite Holidays — Fraud by toplite holiday in goa Pooja Bijlani from Ulhasnagar, Mumbai Jan **, **** Respected Sir/Madam My name is Pooja My husband and I got caught in a scam of Toplite Holidays Private Limited Company on **rd N...
Jan 25, 2023 by Pooja Bijlani
Makemytrip - Hotel cancellation refund refused Open
The hotel 'The Orchard Resort' was ***% refundable till Mon, ** Dec ****, **:** AM. MakeMyTrip had given me the attached booking voucher. It states that the booking was ***% refundable till the time of check-in. ** hours before check-in,...
Jan 22, 2023 by Prashant Dhairyasheel Pawar
Hdfc ifninia conceirage clear trip emt - Refund and harassment case against hdfc and clear trip and emt Open
Refund not being processed despite airlines confirmed it And ticket is refundable . Selling a ticket of five times higher price despite of having ticket by misguiding . Not adjusting the return ticket to change ticket despite of ticket ...
Jan 21, 2023 by Ajay kimar gulia
Easemytrip - Refund not credited Offered Resolution
I booked bus tickets on **th dec at *:** am from Bangalore to Pondicherry, it was * tickets and the bus fare was ****/-. My boarding time was **:** am **st , later I had different plans Soo I cancelled since it was clearly mentioned in the canc...
Jan 13, 2023 by Nethra
Oyo - Refund not received Open
I had booked a hotel in Varanasi for *st Dec, ****- **th Dec, **** (booking ID: **ZC****) I had prepaid in advance an amount of Rs. **** to confirm the booking. I was still denied check in to the hotel and was informed at the last moment....
Jan 04, 2023 by Taniya Roy
MSRTC Bus Conductor s Unethical Behavior - Bus reservation was completed and the journey was not successful Open
I made a reservation of an msrtc bus and the bus went off to the journey without informing. When I tried to apply for refund redbus people did not cooperate with me neither did the msrtc people cooperate when I filed a complaint against the bus...
Dec 27, 2022 by Nilima Ohol
Easemytrip - Refund not received Closed
I have requested for a partial cancellation of my booking on their website. I was informed that they've processed the cancellation and received an email stating the same but I haven't received any confirmation for my refund being processed and ...
Dec 22, 2022 by Vaibhav Gautam
WING IN TRAVEL ADVISORY PRIVATE LIMITED - ONLINE TICKET BOOKING Open
I have booked online ticket from website www.varafi.com and company name is wing in travel advisory pvt ltd. They have sent their confirmation id with ticket but no call or confirmation from airline. the amount paid is **** . I think these peop...
Dec 19, 2022 by NIKET KAPOOR
Uber Cab Service - DOUBE PAYMENT Open
I booked Uber on **-*-**** under compulsory Non cash - giving Paytm mode . A hold for Rs **** was created. I travelled by Uber on **-*-**** reached Airport but could not pay thru paytm since there is no any such tab /mechanisam to pay, Henc...
Dec 10, 2022 by Ravindra Bhide
Yatra.com - I want refund from yatra com Closed
I booked my ticket guest as I don't have time to create an account on yatra. and I mention my email and phone number to yatra for confirmation. I dint any confirmation but they send request for payment on googlepay or gpay as I mention my phone...
Dec 07, 2022 by Nazeef affaf
Yatra.com - Refund is not processed Closed
Through the Yatra.com mobile app, a ticket has been reserved from Chennai to Kodaikanal on November **, ****. The service provider is Vetri Travels. The service provider cancelled the reservation before the scheduled departure time of two hours...
Dec 03, 2022 by Alwin Raja
Yatra.com - Refund not being processed after approval for more than a month Closed
Refund against booking ref no: ************* was approved for more than a month. But the refund was never processed. Every time I reach out to customer care I am told it will take another **-** hours....
Nov 22, 2022 by Sayan Pal
Easemytrip.com - Not Refunding my money Closed
Due to flight rescheduling by Gofirst airlines, I had to cancel my return flights partially with Easemytrip. The partial refund generated on **/**/**** and processed to my EMT wallet but I never received it. After many calls and email, I realis...
Nov 14, 2022 by Manish Sharma
Happy Easy Go - Still tickets not getting Closed
I booked four tickets from happyeasygo on **th November **** from Bagdogra to Jabalpur. I have not received the ticket yet .. I have called customer care many times mail too but no one cares or respond ...
Nov 12, 2022 by shekhar sarkar
Easemytrip - Rohan Dubey Open
Hours before reaching the bus stop, I called the bus conductor to enquire on the bus and to my surprise he said he doesn't work with EMT anymore. Upon reaching the bus station and asking around, everyone was saying that Choudhary travels used...
Nov 06, 2022 by Rohan Dubey
OYO ROOMS AGENCY - OYO ROOMS AGENCY MISCONDUCT Open
MYSELF MR RAMESH KUMAR A CUSTOMER OF OYO ROOMS AGENCY BOOKED AN HOTEL WITH OYO ROOMS BY USING MY LOGIN ID WITH MOBILE NUMBER ********** WELL IN ADVANCE AT OOTY, TAMILNADU HOTEL NAME IS COLLECTION O **** ORCHID INN WHICH I BOOKED FROM ** OCT TO ...
Oct 27, 2022 by RAMESH KUMAR
Indigo Airlines - Harassment on excess baggage Open
I want to file a complaint against Indigo airlines regarding one incident where I was harassed by the Indigo staff on my recent travel from Kuala Lumpur-Chennai-Bhubaneswar on **-Oct-** with PNR-HVLK*B. At the check-in counter at Kuala Lump...
Oct 23, 2022 by Gyan Ranjan Pradhan
visa aveneue immigration consultant - Incompetence and disregards for my visa application by consultant Open
My profile has been disregarded and handled with a lack of interest, hence no prominent step has been taken since I started the process in Nov **** so much so that my profile was not even created until ****. in spite of providing all the requir...
Oct 19, 2022 by Lennox Fernandes
Asha Mobility Pvt Ltd - Refund not given Open
I have been booked car for rental self drive for * day on **-**-**** and given security deposit **** to company as on **-**-****. Company has been committed to refund the same within * days but same has been not refunded yet. I have daily tried...
Oct 08, 2022 by Khodidas Vekariya
Yatra - Confirmed flight cancelled after 3 days Closed
So On **st Sept **** I booked a flight from Hanoi to Hyderabad for *nd Jan. It costed me ₹**,***. On **th Sept I receive a mail from Yatra. That your booking is cancelled. Please confirm if it's done by you or airline. I told them I haven...
Oct 07, 2022 by Sumit Sardana
Yatra - Yatra cab booking advance 25 deducted but booking is not confirmed In the app it shows no trip booke Closed
I booked the cab ride from new delhi to kedarnath from Yatra, they demanded i pay **% of the total as advance. But, even after the deduction, they haven't confirmed the booking. It's ridiculous that even after so many complaints about the sa...
Sep 21, 2022 by Dhaivya buch
Yatra - Refund of auto canceled train tickets on Closed
I booked my tickets on yatra in shimjivi express on above given date for those tickets I pay ₹****.** but my tickets canceled by your company n my deducted amount can’t reflect in my account as I pay my fare by upi so I want my amount back ...
Sep 16, 2022 by Sona singh
Travolook - Refund of air ticket Closed
My money was deducted from my credit card during the booked flight ticket on **/**/**** as reference given I'd REF********* and the name of BRIJNANDAN PRASAD from - Patna to Ahmedabad , this ticket was canceled from Travolook site/Agency (...
Aug 25, 2022 by indrajeet
Yatra.com - Refund not received Closed
I booked a hotel for * days last night and by mistake entered wrong dates. It said free cancellation till **th because the booking was for **th. And I opted for ecash because it was promised to be refunded instantly. But I have not received it ...
Aug 24, 2022 by Rohan Bajaj
Grand Vivanta Vacations Private Limited - Missleaded to sell Plan and now not refunding amount Open
Grand Vivanta Vacations Pvt. Ltd had invited me to some function on *th June ****. They asked me to come for opening kind of but when I went there, it was package selling. They have convinced me to purchase the package. I bought it for ***K (w...
Aug 12, 2022 by Chandansingh Rajput
www travolook in - Booking Cancelled with travolook in Not refunded yet Open
I booked a flight ticket on Travolook.in on **th July at *:** pm. The payment went through on my credit card. Around *:** pm, I got an email saying Your booking is Cancelled due to fare expiration. I got a call from Travolook at the same time s...
Aug 12, 2022 by Joga Rao Theeda
Travolook - Refund not done even after 1 month Open
I have booked flights to vizag on * th July through travolook website but after ** mins, One member from travolook called saying that the pnr was not generated and airline cancelled the ticket you will be refunded in *-** days from travolook, s...
Aug 02, 2022 by Aravind
Yatra Com - Refund not received Closed
I had booked a ticket on ** th June **** from Yatra.com and it was train ticket with PNR NO **********..the train was from New Delhi to Howrah . Date of journey was *th of July and I had cancelled my ticket on *nd July and was about to get a r...
Jul 29, 2022 by Suprava Gupta
Yatra - Railway ticket Refund Closed
I have been waiting for the refund of cancellation of my railway tickets from around ** days and yet not received, I had booked using yatra.com, booking reference no. *************. Also mailed several times but no response. Please Help...
Jul 25, 2022 by Anup Nagdeve
Cleartrip - Name Correction on flight ticket Open
I have repeatedly contacted cleartrip customer service and Emirates but have not been able to change the name on my flight ticket. Emirates customer care has repeatedly assured me that the required change can be made by the third-party agent,...
Jul 14, 2022 by Khyati Jain
AGODA OYO - Hotel booking confirmation Open
I Rajiv Pande had booked OYO FLAGSHIP Radhakrishnan, Baner for * night. Check in on *th July & check out on **th July through Agoda. Booking ID; ********* Member ID; ******** In the name of Sumukh Daptare. After going there he was informed...
Jul 10, 2022 by Rajiv Pande
Travel Genio - Ticket Opening Rebooking Open
Dear Team, This is in regards to return ticket booked from new Delhi to Bali and Bali to New Delhi. This ticket was canceled in the corona time and the airlines opened my ticket for re-booking. I am trying to get in touch with Travel genio and...
Jul 04, 2022 by Govind Mahadevan
Red Taxi - OVERCHARGED Open
I had booked a cab with ride later option in Red Taxi from Mettupalayam Railway station to my home which is *.** kms. it doesnt show the charge when i booked. after my ride it shows *** rupees. i already travelled in the same route many times a...
Jun 23, 2022 by Gowtham
Yatra Com - Yatra not refunding booking amount Closed
Hi, I am registering this complaint second time. It has been ** days since I cancelled my hotel booking from yatra. Every time they ask me to wait for * days and still there is no refund after so many mails, I have written to them, there i...
Jun 17, 2022 by Monika Agrawal
Travel Triangle Agent-dreams Holiday - Trip not provided after taking money Open
Actually I booked my honeymoon in November **** but due to Covid in **** I had to postpone it. So I booked it via Travel Triangle but postponed it to June but we could not go in June also because Bali was closed because of travel restrictions. ...
Jun 13, 2022 by Bibhas Mattoo
Yatra Com - Yatra Refund money Closed
I have booked ticket twice on yatra done payment through phone . Each time amout **** Rs got deducted my ticket are not booked neither confirmation message I got so want my refund to respective account....
Jun 04, 2022 by Pravin Junghare
Goibbio Group - Refund Open
I cancelled a hotel booking on *th may and my refund was expected by **th-**th may, The company is claiming that it has refunded my amount to my account.(They are lying) I tried to contact their customer care ample number of time, but no respon...
Jun 02, 2022 by Divyansh Sahu
Make My Trip - Refund not received Open
I have booked ticket for myself and my wife for travel to Paris on *th April **** from Delhi and back to Delhi from Rome on **th April ****. Because of Pandemic the flights were cancelled. Initially and at no. of times i received a confirmat...
May 26, 2022 by Avinash Gupta
Dear Customer, We would like to confirm that the refund due for an amount of Rs. *****.** against Yatra reference number ************* was processed on *, May, **** to your account. Kindly note that your bank may take * to * working days to...
May 22, 2022 by Irina Dogra
Travolook - Ticket cancellation amount not refunded Closed
Ref Number: REF********* I have not received refund of above cancelled transaction till now. More than * months are already passed. I have called TRAVOLOOK call center number ****-******* on **th Apr, *th May, *th May, **th May, **th May, **th...
May 21, 2022 by Abhishek Saxena
Yatra Com - Bus ticket refund Closed
We booked bus ticket from Trichy to chennai. Travel date - * May ****. We got the e ticket from Yatra .com mentioned the departure time as *.**. PM. But the bus got departed morning ** am where the travels shared a e ticket where the timing men...
May 12, 2022 by Asha Franklin
VIVANTA HOSPITALITY PVT LTD - Fraud and breach of trust by Vivanta Hospitality Pvt Ltd Open
Vivanta Vacation Club called me on **/**/**** at invited me at Landmark Hotel in Kanpur, U.P, where they brief me and my family about their Company (Mr. Amit and Mr. Rahul had given A plan to which we did not agree and then they have given me D...
May 12, 2022 by Sheelwant Gupta
Make My Trip - INSURANCE NOT COVERED Open
I had purchased tour package from Make my trip . But on return flight from phuket to Delhi I tested covid positive before the flight . I had to quarantine for ten days .After testing negative MMT was supposed to do booking .They said you pay no...
Apr 15, 2022 by sidhant sheth
Makemytrip india Pvt Ltd - Makemytrip Reimbursement issue Open
I'm writing this mail with regard to a reimbursement issue related to refund from a booking through makemytrip mobile app. I made the booking on March of ****. Since covid broke out around that time, all the bookings were cancelled and the a...
Mar 30, 2022 by Manuel Jones Varghese
Make My Trip - MakeMyTrip not refunding gift cards for cancelled Europe trip Closed
This is with regards to the refund gift cards for my cancelled Europe trip(booking ID NL*************) with MMT that was supposed to happen in Feb ****. As per the update received from my relationship officer(Sapna Sharma), the trip got cancell...
Mar 22, 2022 by Swapnil Dev
Cleartrip - Flight Cancelled no Refund Closed
I had a booking on **th Feb with boarding time *.** pm. I canceled the flight through Cleartrip app at **.** pm which is outside the * hours window, and hence I was eligible for a refund after a deduction of Rs **** (max). Cleartrip denied the ...
Mar 16, 2022 by Hrishikesh Mishra
Agoda - Hotel Booking Refund Closed
In March ****, I reserved and paid ***$ for a room for my colleague in Le Castle River Hotel and apartments, Phnom Penh, Cambodia. He was to fly in from India to Cambodia with a transit at Kuala Lumpur, Malaysia but on **th March **** India cl...
Mar 14, 2022 by Sveta Menon
Moonlight Residency - Fraud Open
I was staying on rent on this building RBL- TOWER in Gurgaon (moonlight residency) when i moved in i was told to deposite security amount of **** and i was told that this amount will be refund back to me when i left the building. i left the bui...
Mar 14, 2022 by SAGAR RAI
Agoda - Senior Citizens left on the street despite having Confirmed booking Closed
Here is the sequence of events: */Feb/** - I had booked the Dubai Marina apartment on Agoda website. **/Feb/** - Subsequently the payment was deducted from my credit card and 'confirmation of booking' receipt was issued. In between I had sen...
Mar 13, 2022 by Melroy Pinto
Goibbio Group - Goibibo not refunding Open
Booking number GOMUPKGINT****A*****, from hyderabad to Ho Chi Minh City (Connecting flight from Delhi). Booking date around *th Feb ****, travel date ** April ****. total amount *****, we got refund of ***** for Hyderbad to Delhi indigo flight ...
Mar 11, 2022 by Manoj Kumar G Pocham
Travolook - Awaiting for refund of flight tickets Open
I book a flight ticket for Chandigarh to Ahmadabad via travolook. They deduct Rs. **** from my account & After deducting amount their representative call me and tell that "Your ticket is confirmed by airline. You will get refund with *-* work...
Mar 11, 2022 by Tushar Tomar
Smiley Trip Agency - Refund Ticket Not Paid Open
Hi, I'm registering this compliant *th time. I would like to seek your assistance to get back my refund amount from "Smiley Trip Travel Agency" (who received amount from me). Actually, I have approached a smiley travel agent (Rep Name Prabu fro...
Mar 11, 2022 by Thiraviyam Vinayakasundaram
Yatra Com - My money got deducted Closed
While booking flight ticket from Yatra.com on **th February **** at *.**pm, my amount of Rs ***** got deducted and it showed payment failed so the ticket and PNR number has not been confirmed. Yatra.com have no proper helpline number, and they ...
Feb 27, 2022 by Prastuti Priya Hazarika
Make my trip - Wrongful denial of refund Closed
Dear Sir / Ma'am, I had requested a refund for my booking ID mentioned in the subject line on ** November ****, however, after * months when I called, I have just received a whatsapp message from MMT stating that refund is not applicable. ...
Feb 22, 2022 by Amar Singh
Yatra.com - Refundable Amount not received Offered Resolution
On **th Dec ****, flight tickets were booked online through yatra.com for two passengers for the journey date **th jan ****. On **th Jan flight ticket for one passenger was cancelled and according to norms Rs ****/- was to be refunded in my acc...
Feb 15, 2022 by Subhankar Dey Mazumder
Travolook - Booking Cancelled With Travolook in and No Refund Yet Open
I have made a booking as follows: Flight details: Hyderabad to Bangalore Booking ID: REF********* Date of booking: * September **** Amount: ₹****.** This particular ticket has been cancelled *FROM THEIR END* (reason quoted, "Flight's PN...
Feb 12, 2022 by Bhavya Vemulapalli
Travolook - Refund not made after cancellation Open
I have booked a ticket from travolook on **th December, ****. At the time of booking I got a mail of booking in process and after few hours it got automatically cancelled. After that I called to them for refund but they said that the money wi...
Jan 31, 2022 by Asif Ansari
Make my trip - Got cheated by Makemytrip denying either a travel change nor a refund Open
I initially booked my tickets on **** and was supposed to travel on April ****, due to the pandemic i paid extra **,*** to reschedule it to October ****, after that the pandemic was still there and moved it to december ****. This time the airli...
Jan 24, 2022 by Suhas R
Easemytrip.com - Charged extra amount to reschedule the tickets but did not reissue the tickets wasted the timeline a Open
I had made two bookings for Pune- Delhi sector. I was supposed to travel with Sr. Citizens and kids but due to increased COVID cases and weekend curfew being imposed in Delhi I requested EMT to change my tickets for next month. They charged ext...
Jan 21, 2022 by Anjana Chaudhari
Travo look - Refund is not received Open
I Sasikumar booked flight ticket through travolook website (trichy-hubli) on Dec **, ****, *:** PM with reference number REF*********. They cancelled my ticket due to fare expiration with in * minutes. they mailed that will refund your amount r...
Jan 20, 2022 by Sasikumar
LATIKA TOURS AND TRAVELS An Unit of Latika Hotels Pvt Ltd GST NO - Cancelled our Tour Package but refunded us Open
On **/**/**** I booked a package for a couple of honeymoon trips, we paid ***** INR to his business account ( attached the transaction copy ). He did not provide us Voucher for advance in my company or client name, he also did not provide itine...
Jan 18, 2022 by Piriyanga Rajkumar
Via.com - Entire amount not refunded by airlines Open
I had booked a flight on Jan *th ****, ( Booking ID:- FMNAA*F*U*EKB) and PNR (X**BFA) which was canceled by me later on Jan **th ****.The flight was scheduled on Jan **th,****.I had previously also called the customer care executive and accor...
Jan 17, 2022 by Olipriya mukherjee
EaseMyTrip com - 2800 Closed
Actually i am a student for my day to day life expenses i have started Air ticketing agency business. For this business i have taken easemytrip b*b portal for flight ticket book. Then they told me to add **** in my agent wallet after than your ...
Jan 15, 2022 by Ankit Chakraborty
TRAVO LOOK TRAVEL AGENCY - Krishna Singh Open
I booked flight ticket on *rd Jan **** on TRAVOLOOK.IN soon after booking tickets got cancelled and they said refund will be initiated within * – ** working days but still waiting for refund…call the customer care every time they say next...
Jan 12, 2022 by Krishna Singh
MakeMyTrip India Pvt Ltd - Refund Pending Open
My spouse flight was directly cancelled by the Indigo airlines. On ** Mar ****, she had asked to transfer the refunded amount from MMT wallet to her bank account. For the same, she swiftly provided the bank details online. Until end of year ...
Jan 10, 2022 by Eklavya Saxena
Riya Cabs & Trip Private Limited - Travel Agency Not Doing Refund From My Agent Portal Open
I had Agent Portal for Flight & Hotel bookings With Riya Cabs And Trip Pvt. Limited. Company. Website was Agent.riyatrip.com . I booked few of Flight tickets, but now few months Ago they Changed the Portal Website. Now its new name is Fd.Riyatr...
Jan 03, 2022 by Sulinder Singh
Makemytrip india Pvt Ltd - MMT Premium Honeymoon Package not honored Closed
Dear team, I have an issue with my honeymoon package due to which I am being embarrassed now by friends and family. I have been chasing MakeMyTrip customer support from August **** for a resolution on my Honeymoon Package Booking ID NL*...
Dec 19, 2021 by Ashish Goyal
Make My Trip - Wrong Cancellation Charge Open
Make My Trip charged wrong cancellation of my ticket NF************** and Is now not taking a corrective action on it , inspite of Airline giving me in writing that it's make my trip fault that they charged wrongly. They have advised it can be ...
Dec 13, 2021 by Y V
Cleartrip com - CHEAT ONLINE AIRTICKETS SELLER Closed
Trip Id: ************ *-I bought an air ticket Udaipur to Delhi for **th Nov ****, vide trip ID : ************ from Cleartrip.com by paying Rs *,***/ *- I decided to change my date and paid another Rs *,***/ for “a service to pre pone my jo...
Dec 09, 2021 by Sushil Kumar Rajmal JAIN
Easemytrip - Fraud Issue Closed
I Had booked a ticket for Delhi to Darbhanga for *rd Nov after having a conversation with EaseMyTrip, but the bus service was a fraud and left the Destination point before time, after that day I have called multiple times to EaseMyTrip but they...
Dec 05, 2021 by Aayush Dev
Travel Triangle - Covid Booking Cancelled and refund not issued Open
I have booked holiday package to Mauritius from New Delhi through Travel Triangle for the dates ** April to * May ****. I have paid the entire amount of *, **, *** in advance on Feb ****. Due to Covid pandemic my tour was cancelled. After cance...
Dec 02, 2021 by Sumeet Heera
Travolook - Money holding and fraudulent Open
I have booked my airline ticket from this website on *th October ****. My money got deducted but ticket was not booked. They are keep on making excuses about returning the money. It is more than ** days now and I am yet to receive the amount. I...
Dec 01, 2021 by Mallika Roy
Easemytrip - Refund Issue from Easemytrip Closed
I have booked one flight from Lucknow to Mumbai on *th November,**** which was later on cancelled by me due to some unavoidable circumstances. Easemytrip has initiated the refund of **** on **th November,**** but till now I haven't got the refu...
Nov 24, 2021 by Shubham Singhal
Yatra Online Private Limited - Money deducted but no booking made unsuccessful booking Closed
I was trying to book a flight from Vishakapatnam to Kolkata for which I was almost at the end step of making payment for making the booking. I entered my card details and the OTP, the payment page was showing loading/redirecting. After sometime...
Nov 24, 2021 by Arpit Jaiswal
TRAVO LOOK TRAVEL AGENCY - Refund Amount Open
I have book flight ticket from Bangalore to Hubli on **th Sep. In travolook. Received mail saying. Your booking is under process kindly wait for a while. The process may take ** minutes; if the process gets delay then you can contact our trave...
Nov 23, 2021 by Kumar
Travolook - Not refunding my amount Open
I booked flight ticket from patna to Bangalore for **nov on ** Oct ( booking id : REF*********) through travolook website. After ** minutes they called and said your ticket is cancelled because of fare change. I was already disappointed but ...
Nov 22, 2021 by Shubham
Ola Cab - My brother and uncle met with accident while travling from ola cab and they promissed us to give com Open
On *th November i booked an ola cab for my brother and uncle from gurgaon to old delhi railway station. In half way, the driver fell asleep and wrecked the car into the divider. My uncle got injuries on leg and brother on head After conta...
Nov 21, 2021 by Pankaj Sharma
Travel Triangle - Travel Triangle not issuing complete refund Open
I was trying to book a trip to Maldives through Travel Triangle and was contacted by their partner agent from a company called AGA travels. I was given few options in the beginning and I shortlisted one of the options to proceed with the bookig...
Nov 20, 2021 by Mukesh Gupta
EaseMyTrip com - Flight Booking cancelled and they have deducted reschedule charge 2 times Closed
I have booked flight ticket on EaseMyTrip on[protected] from Bangalore to Trivandrum (DOJ: **/**/****) with an amount of *, ***.** with flexi plus fare. After that I have rescheduled the journey date to **/**/**** by paying an additional amount...
Nov 17, 2021 by Abhilash Kumar S
www travolook in - Ticket not booked and money not refunded Closed
I had booked a flight ticket on **-**-**** and journey was of from Colombo to Chennai. Booking reference that i got from Travolook is REF*********. After i made the payment amounting to Rs.**** i got a call from an executive of Travolook that...
Nov 15, 2021 by NASIR KARIM
TRAVO LOOK TRAVEL AGENCY - Refund not received Open
I had booked two air tickets on **/**/****, both of these tickets were cancelled from their end. I have tried contacting them multiple times and they always would give me a time frame of ** business days. As of today, its been more than that an...
Nov 09, 2021 by Nitin Nair Ravi
Happyeasego - Refund not initiated even after 90 days Open
Go air airline cancelled my flight on *th august and Refunded money back to happyeasygo on **th , as per the happy easy go policy it takes only ** hours to process it back to the customer or max between **-** after receiving it from airline, bu...
Nov 08, 2021 by Sakshi Verma
Wing In Travel Advisory Company Ltd - Refund from Travelook Open
Booking is Cancelled with travolook.in :REF*********. Waiting for reverts since **/**/****. Called customer care multiple times. Facebook post- multiple times. ( They are deleting posts of customer) Email- multiple times Facebook Messenge...
Oct 28, 2021 by Sarika Verma
St Laurn Hotel Korgaon Park Pune - Room cancellation not refunded Open
Had booked ** rooms for **th April **** by paying a **% advance of **,*** on *th of February ****. Later had cancelled the bookings on *th April due to COVID (As per their own cancellation Policy, it is a ***% refund if canceled before ** days ...
Oct 19, 2021 by Shashank Aithal
Travolook Www Travolook In - Refund of flight ticket Closed
Booked a flight ticket on Travolook after payment online I got a call from them saying that my flight ticket was cancelled and refund will be credited to account by ** days. It now ** days no fund from them. I called several times and mailed b...
Oct 19, 2021 by Sudhakar Gosi
easemy trip - Money got debited but ticket not booked Closed
I had booked train ticket from mumbai to surat (mmct asr spcl) for ** oct ****. Money got deducted from my account but ticket wasnt booked and neither i was sent any booking id or pnr status. I tried calling customer care many times yet receive...
Oct 16, 2021 by Saloni Pugalia
Happyeasygo India Private Limited - Refund not issued Open
*. I had booked a free cancellation product on **th August **** for travel on **th and **th September *. Cancelled the ticket on **-**-**** (online). *. Have been informed that the refund would appear in my card account in a maximum of ** day...
Oct 13, 2021 by Ayush Kumar
Makemytrip - Airport Cab is not rescheduled or refunded even when all flights are are cancelled Open
Hi I booked outstation cab from Delhi airport to Moradabad (**th oct **) Due to airport maintenance in Pune, flights for ** days are cancelled. I asked make my trip to either reschedule in November or refund my money , as how can I take that ca...
Oct 12, 2021 by sachin singh
Travolook - Refund not initiated for Flight Booking Travolook in Open
I had made a flight booking on **th August'** on Travolook.in from Delhi to Kolkata and back from Kolkata to Delhi: which was cancelled from the back end and we also got a call confirming the same. We were told that we will receive the refund w...
Oct 04, 2021 by Ashish Kumar Shaw
Redbus.in - RedBus India Bus Services Open
I had scheduled bus via RedBus Trip Code: **** Departure: **:** PM Sep **, **** The scheduled arrival time was **:** PM ** Sep But it got delayed by * hours When I reached out to customer support they suggest to take an alternative at *:** ...
Sep 29, 2021 by Mahima Raj Gupta
Travel Look - Refund not initiated Open
I had book one air ticket from Leh to Mumbai on **th of July **** Date of travel was-*rd of Aug **** They had canceled my tickets and told me that they will refund my amount within *-* days and now every time when I call their executive the...
Sep 10, 2021 by Mayank Chandalia
Travolook - Subject non refund of Rs 6308 Ref by Travolook of flight booking Bangalore to Jaipur I Open
Subject: non refund of Rs ****(Ref ********** )by Travolook of flight booking Bangalore to Jaipur I undersigned booked a Air flight through Travolook (organisation to book flights for various Airlines) by GOAIR on **th July ** for Bangalore to...
Sep 08, 2021 by Dr.Nandlal Girdharilal Agarwal
Saifeen International tours travels - Airticket not issued Open
I have paid to agency on March **** for going to saudi Arabia...He has postponed my travel telling some reasons...After keep calling & asking him why it takes too much time he said that we need ***** more& I paid that amount also...After * mont...
Sep 08, 2021 by Niroshan
Happy Easy Go - Incorrect Amount Refunded for Flight Cancellation Open
I had booked an Air Asia flight from HEG ( Happy easy Go) on *rd July. The flight was for **th July. I paid **** for this booking. On the same day, Air Asia cancelled my booking with full refund. Now according to HEG policy they deduct *** rs. ...
Sep 05, 2021 by Gaurav Mukherjee
Travolook www travolook in - Flight Booking Refund Open
Hi Team, I Booked my flight from LKO-BLR around * month ago. After successful transaction, Received immediate notification and call mentioning that due to operational issues, This booking is cancelled and you will get your refund in * Weeks ...
Sep 05, 2021 by Vikarant Kumar
Travolook - Flight ticket not generated with PNR and they said it gets cancelled but refund will be done in next Closed
I have booked the Flight ticket but it cannot generated and after sometime I got a message that It gets cancelled. I haven't received refund yet. They said that it took ** days for refund. I am helpless at this moment. Please help me out in thi...
Sep 04, 2021 by Manish Upadhyay
Rangers Club - Missold policy for travel Open
I was in a mall with my then friend, and was unmarried. I was pressured to listen to rangers club policy and members for just * min. After long denial they just asked for * min and started talking about benefits and made false promises in loud ...
Sep 03, 2021 by Amrita Tripathi
Make My Trip - Harassment by Make My Trip Open
I hire one cab from Habibganj Bhopal to Indore and trip start time and date of my cab was *:** pm on **.**.****, i paid an amount of Rs *** as pre payment , Make My trip was supposed to share the cab and drivers details half an before the trip...
Sep 02, 2021 by Charanjeet Singh
Travolook in - Travolook in Fraud Closed
I booked a ticket using travolook.in from Delhi to Pune and it just canceled and got a call from travolook customer care and they said process canceled and I will get my re fund on ** -** days time but even after so many follow-ups I didn't r...
Sep 02, 2021 by Ranjan sharma
Goibibo - Refund of airline ticket Open
I had booked a flight ticket to Kuala Lumpur (Booking ID TUAVR*RMQ) on Malindo air through GoIbibo for **st March ****. This flight was cancelled due to pandemic and I was informed that they will be providing a travel voucher similar to the boo...
Aug 30, 2021 by Ravikumar Balan
karma resort and hospitality ahmedabad - Refund Not initiated Open
Hi Team, I have been invited by Karma resorts & hospitality to Poppy's hotel, Madurai on *th August **** & we were presented with the details of the holiday package booking by Mr.Shankar (+**-***** *****) & we proceeded to opt for the bookin...
Aug 16, 2021 by Raghul James D
Make my trip - MakeMyTrip not refunding my money Open
MakeMyTrip booking ID NN*************. The flights were suspended by airlines Egyptair and MakeMyTrip cancelled the flight booking as flights are non operational. Egyptair has approved full refund for suspended flights. Even after that, MakeMyT...
Aug 12, 2021 by Rajoshee Chakraborty
Global Trip Holidays Pvt Ltd - Advance payment not refunded Open
Terrible experience...They have vanished after receipt of the advance payment. We have planned our trip in June ****. Due to lockdown we can't make the trip. As per written terms and conditions, we supposed to get full refund. After calling the...
Jul 29, 2021 by Sunip Barman
Travolook - Flight ticket cancelled for no reason Refund not issued Open
I had booked a flight ticket for my wife from Cochin to Patna on **.**.****. I received an e-mail stating to wait for ** minutes before the booking will be confirmed. Soon I got a call from some guy from Travolook saying that my booking has bee...
Jul 28, 2021 by Ashwani Kushwah
Asian Yatra - Refund not received on cancelling the travel package Open
I paid a certain amount for a travel package which I was told can be cancelled by me at any point of time. I received the invoice for the same on * Oct, ****. Later I decided to cancel the package. My travel agent was unreachable by phone. I re...
Jul 26, 2021 by Ajay Rawat
Travolook - Refund not credited Open
On ** June ****, I book flight ticket with Travolook but right after debiting my account balance I get email as well as a call from support team that my reservation is cancelled due to an operational reason. And the refund will be initiated aft...
Jul 24, 2021 by Singchui Kharey
Ola Cab Kolkata - Overcharging after ride completed without alert Open
I booked Ola Rental cab(CRN no.**********) on **/*/** at **.**am for * hours **km for Rs.*** plus tax, reading every single terms and conditions a few times, just to be sure that I wouldn't have to pay a single rupee extra. While booking ola a...
Jul 12, 2021 by Sukamal Guha
Ola Cab - Ola Driver Took A Long Route Which Inflated My Bill Open
I booked one outstation cab from Indore to Barwaha Madhya Pradesh. At the time of booking the estimated fare was **** rs. The distance between the places is ** KM. I have used Ola from same place many times in past also and I have paid amount b...
Jul 12, 2021 by Harish Dixit
www travolook in - No Got refund from www travolook in Closed
I had booked tickets from www.travolook.in site for travel from Mumbai to Delhi but flight got cancelled. Since than It has been a pathetic experience with regards to refund. It's more than * months I haven't received my refund. I had spoken m...
Jul 11, 2021 by Rahul Khandelwal
travolook in - Flight Ticket not booked Closed
I booked a flight ticket for my friend on Travolook.in and first i got the message that the payment was successful money was already debited and booking is in progress. After * minutes i received an email stating Payment Failed and money will...
Jul 10, 2021 by Ranjit Rana
Travolook in - Money not refunded Open
I have booked fight ticket from travolook.in with reference numbers as below: REF********* REF********* REF********* * minutes after booking the fight tickets, i received a call from number ****-******* tat my tickets has been cancelled d...
Jul 10, 2021 by Peeyush Maurya
LEMON AND TREE HOLIDAYS RESORTS - HOLIDAYS TRIP Open
I HAVE PURCHASE A TRIP PLAN FOR * NIGHT AND * DAYS . AT THIS TIME COMPANY NOT RECEIVED MY CALL AND EMAILS...
Jul 09, 2021 by SANDEEP KUMAR SHARMA
Happyeasygo India Private Limited - Refund not given from 3 months Open
On *th April, my Vistara flight got cancelled and after taking to customer care the airline has cancelled my ticket. Since i booked my ticket from HappyeasyGo, the airline informed that the refund will be reversed to original source and talk to...
Jul 07, 2021 by Vipin Kumar Seth
Travalook in - Air ticket canceled and money not refunded Open
I had booked my ticket on **th June throughout travalook and within **mins they cancelled my ticket and I got the call that my ticket is canceled and will be fully refunded with **days today its beyond **days no refund and when I wrote mail to ...
Jul 06, 2021 by Brinda shah
Veer Trip agency - Refund not received Open
I took tickets from veer trip last year. ** Apr**** PNR Z*RZWB and ** April PNR XY*JUC. Even after calling no of times to veer trip. They have not responded. You are requested to push the authorities to refund my hard earned money. Tha...
Jul 06, 2021 by Ravi Datt Tripathi
Travolook - Air ticket refund not received Closed
I have booked Airticket for * passengers from Bangalore to Pune on **th May ****. The ticket is for travel on **th May **** on go air. After booking I got a call from travolook immediately informing me that my ticket is cancelled due to operati...
Jun 28, 2021 by Sasidhar Dhulipala
IRCTC - Deducted Money without Booking eticket Open
I was trying to book e-ticket of AGTL FESTIVL SPL (*****). Durning transaction, they have deducted **** INR from my bank account but not completed my booking. Date: **.**.**** Time: **.**am IST...
Jun 24, 2021 by Pratik Bhattacharjee
Yatra Com - Incorrect promo discount extra baggage not included in booking Closed
*.) During flight booking , I had added extra baggage for *Kgs. But after payment the extra baggage was not included due to yatra's technical issues due to which I had to pay extra at the airport counter .Extra baggage cost is lesser at the tim...
Jun 11, 2021 by Kumar Abhishek
Country Holiday Inn & Suites - Fraud by CHIS Open
I have been conveyance for the CHIS membership with the promises of best in class services. The executive explained the membership details and force to buy the membership. They explain everything very good but when it came to bookings everythin...
Jun 10, 2021 by Harishankar Rajpali
Ease my trip - Ease my trip agent not giving back my Refund amount Closed
Ease my trip not giving back my refund amount, though the Indigo airlines refund the amount to Ease my trip. I am following more than a week, but each and every time they are asking some more time without resolving my issue....
Jun 05, 2021 by MANORANJAN LENKA
Cleartrip - Airfare Refund not provided Closed
I have booked Flight ticket on **th February **** to travel on **th March **** for a return trip to Male from Mumbai. I have booked the ticket with Srilankan Airlines on Cleartrip.com as my travel agent. Airline has cancelled the flights on the...
May 15, 2021 by NAGA TEJA RAM KOTAPROLU
Ease my trip - Not giving Refund Closed
It's been a month now. My booked airline cancels the flight due to some reason. I booked my flight from easemytrip.com. The airline gave a full refund of the canceled flight. But EaseMyTrip is not giving my refund. Every time I call customer ca...
May 07, 2021 by Pranav Visavadia
Yatra com - Money not refunded Closed
The complaint is regarding my PNR : I*BC*Z (Parent PNR : CD***U) Yatra Booking Ref No : ************ The fight was cancelled by the airlines and they have already processed the refund amount to Yatra around * months back. Since then ...
May 07, 2021 by Arun Koul
UBER - Undue charges for a trip Open
Cab was booked from bangalore airport to Mysore(***+ km) . Amazon pay was selected as payment option. Trip started and after ** kms driver said that he wants cash to fill fuel. I was unable to change the payment option on the app. Driver ended ...
May 03, 2021 by Abhishek Gandhi
Makemytrip - Makemytrip is not refunding money for holiday package cancelled due to coronavirus Closed
I booked honeymoon package for june ****, the trip got cancelled due to coronavirus pandemic. I tried uncountable times to contact them, but it was no use. Finally in April **** i was able to contact them. They said malindoair is not refunding...
Apr 28, 2021 by vivek kumar
Aryan Dream Holidays 551 Iscon Emporio building Nr Star Bazar Jodhpur Cross Road Satellite Ahmedabad - Holiday Package and Flight Cancellation due to the corona virus refund request Open
On **/**/****, I was booked holiday package in Aryan dream holidays for * days kuala lumpur + * night bali total * days / *-night, but due to Covid-** pandemic the flight was cancelled by airline and Entire holiday package canceled, between lo...
Apr 27, 2021 by Jay Trivedi
Make my trip - Refund pending form 2 months Closed
Dear Sir, I booked upgraded holiday package to goa for * nights after consultation with MMT and cancelled Andaman package of * nights at condition that i will get full refund. MMT initiated refund * months back but didn't refunded me till now....
Apr 25, 2021 by Vaibhav verma
Respite International Holidays Pvt Ltd Pune - Took my money and ran away Open
I was been invited for a ** min session where they were forcing to take holiday packages worth lakh rs. When we denied they asked us took take pay ***** rs and take a holiday package of * days * nights. Which was valid for * years. They told i...
Apr 24, 2021 by Prathamesh mahendra waghmare
Yatra.com - Yatra com Refund not received and Therer is no response from Yatra com Closed
My bus Departure time is Today At **:**PM from Ahmedabad to Junagadh. My bus was cancelled by the operator and .I have requested for refund through email. However, I haven't received any response yet and also Refund Amount.Still There is no re...
Apr 21, 2021 by Milan Gondaliya
Irfan Tours Travels Jalalpur Ambedkar Nagar Up - Fraudulent Travel Service Open
I had to go to Jeddah from Lucknow via Dubai, where I had to stay from Dec **, **** to Dec **, ****. I purchased the following services from Irfan Haider, Proprietor of Irfan Tours & Travels, Jalapur, Ambedkar Nager - ******, Uttar Pradesh, ...
Apr 17, 2021 by Hasan Ali Abbas
SK TOURS TRAVELS - GURPREET SINGH Open
My name is Gurpreet Singh and I am Australian citizen. I was stuck in India during COVID time so I was struggling to get back back in Australia, so I met this guy on Facebook to get ticket. His name is salman alim Shaikh, phone num Is *********...
Apr 14, 2021 by Gurpreet singh
Atithi Tour - Package not Completed Open
We have booked family package for Shimla, Manali, Amritsar and Chandigarh on Dec ** for **th March **** to **th March ****. Due to COVID ** beginning of the trip we have asked many times to Atithi Trip that we are able to complete our trip or n...
Apr 11, 2021 by Bhagyashree Chavan
Travolook - Refund not Processed yet Open
I booked a flight from Hyderabad to Ahmedabad on Travolook .in on **th Feb **** for **st Feb ****. The money got deducted but i got a call from them stating that "Your ticket has been cancelled due to fare difference and your refund will be pr...
Apr 08, 2021 by Ananya Gupta
Country Holiday Inn Suites Pvt Ltd - False promises misleading offers Not providing me refund Open
I got a call that we are providing a gifts to all persons who are hundai car. This is just a promotional event and we are nothing selling anything. The event they organised at Vivanta Taj at Dawarka on *st April ****. But when we reached their ...
Apr 08, 2021 by Dr Fauzia/ Shabbir Jamal
Travolook - Pending refund on my flight booking Closed
Regarding Travolook booking reference number :REF********* Dear Sir/Madam, This is to inform you that my return flight has been cancelled by Indigo ( from Bhubaneswar to Jaipur) in the month of january **** & I have not received my booking am...
Apr 06, 2021 by Durga Madhab Mishra
Shree Vijay Travels - Travel agency doing fraud with customers Open
Hello sir/mam, I had booked travel tickets from Ahmedabad to Thane (Airoli) and boarded the respective bus on time but At Baroda bus was stop upto *hrs for passing issue due to covid**. After that they are changing the route of there bus withou...
Apr 04, 2021 by omprakash jogdankar
Uber India Pvt Ltd - Cab refund not received for deficient services Open
Hi. I had booked uber cab on *st April **** from Kolkata Airport to home. The assigned driver refused to switch on AC in fresh mode even after requesting for the same. I had to travel in extreme heat & humidity in the hot weather. I approached ...
Apr 03, 2021 by Kunal
Ola - Ola app charged me 757 rupees while the estimate was 341 rupees Open
I was incorrectly charged by your app for ride CRN **********. When I booked the ride from Nikoo Homes *, Bhartiya city to Purple Monk Tattooz, Koramangala, the estimate fare was Rs. ***. We reached the destination within the estimated ti...
Apr 01, 2021 by Kartik Rajan
Happy Easy Go - Wrong Refund Given Open
I did a flight ticket using Happy Easy Go for Indigo on * December **** from Delhi to Varanasi. Due to some reason, I canceled the flight on the same day. the refund amount allotted was Rs **** from Indigo but Happy Easy Go refunded only Rs ***...
Apr 01, 2021 by Mayank Pandey
Ease my trip - Partial refund Closed
Note: I have all the conversation details with me (both via telephonic and email) Issue: Few days back, I wanted to reschedule my airindia ticket (E-ticket Number: *************) which I had booked via Ease My Trip during lockdown time (Book...
Mar 31, 2021 by Geetanjali
Travolook - Refund not initiated by Travolook Open
i have booked ticket from del to blr from Travolook.in on ** feb **** but they have not booked my ticket and they have not provided my refund, i am following up with them from past * month and they are stop taking the calls from my cell and eve...
Mar 30, 2021 by shekhar verma
Park Lane Residence Doha Qatar - Hotel booking not refunding or modifying Open
I have booked a flat in Park Lane Resident, Doha in March **** before the Covid pandemic has started. At that time I didn't know that I would not be able to come due to covid restriction imposed by the Qatar Government. I have been continuous...
Mar 29, 2021 by PRAVEEN GAUR
Yatra Com - No refund even after 3 month of flight cancelled Closed
Hello, I would like to complain about Yatra.com as they have not initiated my refund for cancelled flight for Jan ****. On top of it yatra do not provide timely and appropriate response instead it provides fake and misleading statement of i...
Mar 29, 2021 by Prerna Bharti
Thespeedtravel - Thespeedtravel com cheated us by taking full 100 amount for tour package and still did not provide u Open
As me and my wife were planning to tour for north east states Manipur and Nagaland, I was searching for tour packages online on multiple websites. I enquired on couple of websites like HelloTravels etc. During these searching, I received a call...
Mar 28, 2021 by Saurabh Malav
Flynote In - Travel Refund Open
I have booked a honeymoon trip to Maldives with FlyNote during March ****. Due to Corona Pandemic, Government has imposed lockdown and the trip was cancelled by vendor. Conversation * : March **, **** We have contacted Flynote via Telephone...
Mar 27, 2021 by Rajkumar Dharmalingam
travolook in - Refund not credited after cancellation of flight tickets from travolook in Closed
I had booked * flight tickets for me and my family on **-**-**** to and fro between Bangalore International Airport and Biju Patnaik Airport from travolook.in. I had to travel to my engagement which was on **-**-**** so I had Booked tickets for...
Mar 25, 2021 by Bonitha Behura
Make my trip - Refund not given Closed
Airline (GoAir) have refunded the entire amount. But MakeMyTrip is not processing my refund and there is no way to contact the. I tried ****s times. I contacted Airline they said we have processed the entire amount to Makemytrip....
Mar 25, 2021 by Akhil Dhiman
Irctc Indian Railways - IRCTC denying refund for the ticket cancellation Closed
I was trying to book a tatkal ticket. Did netbacking payment, entered the OTP, after sometime IRCTC website displayed, failed transaction. I checked the Booked ticket history, it didn't have any tickets booked. Since the ticket was not booked, ...
Mar 23, 2021 by Ajay Singh
Vetri travels - Boarding time difference not supported boai executive Closed
I have received * times different boarding times & confused miss my journey oprater not respond properly &driver also speek very rugurdly.very worst response from vetri travals karur also red bus...
Mar 23, 2021 by Different boarding timings
My name is Huzefa chalni wala and I have booked tkt from travolook website on * Dec **** flight boarding date is * jan **** Hyd to Indore indigo *E-**** tkt cancelled due to fare expiration the sum of INR **** has been debited from my ac i call...
Mar 23, 2021 by Huzefa Chalni wala
Travolook in - Refund of Money Open
On **th. Feb,****, i booked a Air ticket through Travolook for the sector Mumbai to Kolkata by Air india with date of journey **nd. Feb,****. After making full payment of Rs.**,***/- on line & a message cropup to wait some time to confirm my ti...
Mar 22, 2021 by SAMIT DEY
Travbond travel agency - Travbond cheated with us and gave hotel miles away Open
We booked a trip to Maldives from Travbond, Initially they were very polite and sales team was too quick. So once we made a initial payment **K they gave us the flight tickets and they told the Hotel vouchers will be given later. After * da...
Mar 20, 2021 by Kaushik Kishore
Club Mahindra holidays and resorts India limited - Requested For Cancellation Of Membership but not received any update about cancellation Closed
Hi, I have taken club mahindra membership but after few time later i decided to cancel it so mailed to member experience team to cancel it received *-* times call also and share the reason also but not get any refund of the paid amount yet....
Mar 20, 2021 by Sahil Aneja
Travolook in - Refund not credited Open
Myself abhiraj singh i book ticket from travolook.in. after completion of payment sometimes later i got mail saying your ticket got cancelled due to fare surge and asked me to pay more amount in case i would want to book which i denied they tol...
Mar 19, 2021 by Abhiraj singh
Travolook - Fraud by fake booking of flights Open
I booked a flight on Travolook for INR *,***. The money got deducted and the site said my booking status was not confirmed and will be confirmed within ** minutes. In ** minutes I received a call from Travolook executive from this number +*****...
Mar 19, 2021 by AASHI AGARWAL
Make My Trip - Refund not received Closed
I booked and cancelled Hotel booking on Kodaikanal trip due to some personal reasons , but still can't get my refund amount and almost it's a month completed, how much time I have wait for this refund amount!don't know,Two times I have sent the...
Mar 18, 2021 by Sambath kumar
Yatra.com - Bus never came Offered Resolution
Booked ticket on yatra.com to go from sonauli to lucknow on March ** **** for travel on March ** **** at **-**. We went to taxi parking to board the bus, waited there till **-** no bus came. Had to rent a car n go as we had a flight to catch fr...
Mar 18, 2021 by Tina shah
Make my trip - Make my trip money deducted ticket not booked Closed
** October **** i was booking bus But when i was doing to payment that time payment was done but seat are not confirmed Almost * months..n i still waiting for my money...n your customer care cant even pickup my phone n call Do something ...
Mar 18, 2021 by Gopal radheshyam rajbhar
Goibibo - Goibibo Refund not received Closed
On my account Goibibo shows that the flight booking were cancelled in *th Feb automatically by the airlines and that said total amount has been processed to my card on * Feb **** and expected time for refund was ** Feb. However, my card company...
Mar 12, 2021 by Sonali Ojha
Club Mahindra Holidays - Fraud by clubmahindra saleman Closed
Mere papa ne **** me club Mahindra ki membership liye the us time saleman ne kha tha ki only monthly ***** EMI pay krne hoga but bad me wo ASP ***** lene lge mere papa retire ho gye hai,to unne membership cancel krne ke liye bola to company...
Mar 12, 2021 by Suryakant Pashi
Clear Trip - Refund Open
I made a booking on **th February ****, via Cleartrip . The Trip ID is ************. Same day after a couple of hours, I received an email from Clear trip stating : We are writing to let you know that the payment for the trip below was un...
Mar 10, 2021 by Nitasha Chawdhary
Yatra.com - Upi payment done but yatra says error occurred and ask to pay again Closed
I have no Yatra account, but i booked a flight on **.**.**** from Mumbai to Kozhikode and return for Jul** and Aug** respectively. I paid inr **** via upi transaction. Money was debited from the account and yatra website shows that it was timed...
Mar 07, 2021 by Nidhin Mohan kammiliparambath
Akbar Travels Of India Private Limited - My ticket is cancelled without prior notice Open
I am a Professor in University, Jeddah. I have booked a ticket on March * for a travel from Muscat to Jeddah. Travel date is on March **. Booking reference number is AT*********. My passport number is S*******. After that there was a mail fro...
Mar 04, 2021 by ABDULLA
Ease my trip - Refund amount not credited to my account Closed
My PNR-DIGEVP, refund amount not recieved. I cancelled my ticket on **th january **** and the indigo airline refunded the entire amount to ease my trip onthe same day as cancellation...I kept calling ease my trip every other day after my cancel...
Feb 23, 2021 by Nitin Jamdar
Paavan Travels - Dissatisfied with Bus Operator PAAVAN S Open
I had * tickets booked online for Mithapur to Ahmedabad travel on Feb. **, **** in Paavan's Travels. The bus operator didn't even cared to call me once when I could not pick up point on time and I had to catch up with bus taking private vehicle...
Feb 21, 2021 by Wasim Bukhari
Air India - Air India Refund Not Issued Closed
I have booked a Vande Bharat flight for my parents and inlaws flying from Mumbai to Washington DC on Air India flight for Aug **,****. Booking was made on July **,**** and I cancelled the flight within * hours of booking due to COVID-** concern...
Feb 20, 2021 by Abhijeet Nakave
Goibibo - HOTEL AND RESORTS COMPLAINT Open
I HAVE BOOKED * NIGHTS IN MALDIVES- TWO NIGHTS IN BEACH RESORT AND TWO NIGHTS IN WATER VILLA.BUT ON ARRIVAL HOTEL MANAGEMENT IS DENYING TO ENTER WATER VILLA SINCE THEY RECEIVED BOOKING OF BEACH RESORTS FOR FOUR NIGHTS. GOIBIBO CHEATED ME . IT...
Feb 11, 2021 by MOHIT MAHAJAN
Ease my trip - Refund not received Closed
Greetings, Your services are being a pain for me now. I will explain everything in detail so kindly refer the following points. *) I booked a flight for **th Jan **** from Jaipur to Bangalore but it was cancelled from your end on **th Jan *...
Feb 07, 2021 by Rajat Gautam
Travolook in - Money not refunded Closed
i had booked tickets and they had cancelled my ticket and called me that due to fare increase your flight ticket has been cancelled and I had still not get my refund till they date and when I called their customer care they always said same thi...
Feb 02, 2021 by Rituraj
Make my trip - Refund not processed Closed
I made a booking through MMT on *th December **** for my flight on Indigo, booking id - N*************. Later the airline rescheduled the flight to another date, and subsequently, I also made a date change to my booking directly with Indigo as ...
Feb 01, 2021 by NABIL NALAKATH
Flipkart travel - NOT RECEIPT OF REFUND FROM FLIPKART TRAVEL Open
Sir, I had booked a flight on flipkart for my brother Mr. Satinder Singh on dated **.**.**** through flipkart for dated **.**.**** from DEL-FCO BOOKING ID:-FF*************, PNR NO. KC*RQ* but due to COVID** LOCKDOWN I rescheduled it on dated *...
Jan 25, 2021 by GURCHARANJIT SINGH
Yatra.com - Refund no credited to my account Closed
Not available on calls.. *th grade email replies and what not without any banking sense from their c grade employees I made *** payments to yatra.com from my dena bank a/c on ** /**/** amount of Rs **** x * times.Because I cancelled the booki...
Jan 23, 2021 by Aman Sheth
Make My Trip - No Refund Open
Good Evening, I booked a flight from ENTEBBE to CAPE TOWN and back through MAKE MY TRIP from ** MARCH **** to ** MARCH ****. Due to the enforcement of lockdown in Uganda and South Africa I was unable to travel. I have generated the issue o...
Jan 22, 2021 by Deepak Parihar
Goibibo Paulo Travels - Refund not initiated Closed
I booked * online tickets for my family from New Zealand to New Delhi. In March ****,India stopped all foreign visitors due to Coronavirus. Our airline (Singapore Airlines) offered a full refund and sent it to Goibibo. I contacted Goibibo cust...
Jan 22, 2021 by Vikas Bhola
www yatra com - Bus did not pick me up neither they called or massaged me I need refund Closed
I have booked * bus tickets on **th January **** from Biswanath Chariali (Assam) to Guwahati (Assam) through www.yatra.com and received a confirmation SMS after the deduction of the amount of Rs ****. We tried calling the given contact numbers ...
Jan 19, 2021 by Rimli Bhuyan
Cleartrip - Refund not processed for nearly one year Open
I booked a return flight with Cleartrip. One-side of the journey was made successfully but because the return flight was on **th March ****, it was cancelled because of the COVID-** Pandemic. I contacted Cleartrip to get my refund, and on **...
Jan 13, 2021 by Bhanu
Goibibo - No response from customer service Closed
Hi, I made booking through goibibo in month of june and due to covid** airlines canceled my flight and since from then I'm contacted multiple times with goibibo but there is no proper response. Its been more than * months right now and didn...
Jan 11, 2021 by Hari gudiwada
Make My Trip - Refund not issued Closed
I booked a flight from Trivandrum to Bangalore using Make My Trip on **/**/****. As the flight itself was cancelled, I opted to cancel my booking rather than to choose another flight. Hence I did the same on **/**/****. Make My Trip keeps sendi...
Jan 06, 2021 by Madhav Sankar R Warrier
Ola - Unnecessary phone calls messages and threats Open
I have been literally haunted by ola money to pay for ola postpaid amount of Rs*** since June ****. I have reiterated to them that i had mistakenly activated the ola postpaid , however, i have paid for the rides in cash and never opted with th...
Jan 01, 2021 by Sonali Chavan
Travolook - No Refund after 90 days Open
I have booked a flight ticket from travolook site on **th October ,**** ( Booking Ref: REF*********),which was not done but the amount was debited from my account .But even after more than ** days , they are not refunding the amount , Every t...
Dec 29, 2020 by Bhaskar Singh Rautela
Happy Easy Go - Refund Scam Happy Easy Go Open
Trip ID : ******************. Spicejet has already processed the refund to the agency in May, **** and I have received confirmation from them as well. But the agency is claiming they are yet to receive the amount from Spicejet. I am yet to rece...
Dec 29, 2020 by Sourav Kumar Ghosh
Travolook - Travolook ticket booking Open
I booked ticket from Delhi to PUneon https://www.travolook.in. The money got deducted from my account after which I received a mail saying booking is in progress. After follow up I got a mail saying booking is cancelled due to fare expiration. ...
Dec 28, 2020 by Saumit
Courtyard Holidays Pvt LTd - Refund not paid Open
To The District Consumer Redressal forum Panchkula Sector ** Subject: Pushy signup for services to travel in COVID-** Sir/Madam I am writing to escalate our most recent experience with one of the travelling agencies which has bee...
Dec 28, 2020 by Sarita Behl
Fana Holidays Pvt Ltd - Dubai Visa Ticket and Holiday Package Fraud Open
Provided Grievance Details : On Wednesday, **th Dec ****, while searching for Dubai holiday packages on the internet, I found this company named Fana Travels Pvt Ltd. I visited their website https://fanaholidays.com/ and contacted the company ...
Dec 25, 2020 by Saurabh Malik
Ease my trip - EMT WALLET NOT REFLECTING OR REFUNDED Closed
SIR/MADAM I USE FOR EASE MY TRIP WALLET FOR TRAIN BOOKING AND THE AMOUNT WAS DEDUCTED FROM MY EMT WALLET THE SUM OF **** RS..THAT SIR I RECEIVED ONLY ****.** RS TO MY ACCOUNT WHICH I ADD THE WALLET FOR TICKET BOOKING AND I FOUND TO MY EXISTING ...
Dec 21, 2020 by ABDULLA
Travolook - Refund not initiating giving excuses Open
Booked a flight ticket for my brother Gulab chand for travelling on ** December from Hyderabad to Ahmedabad, the date of booking was ** November and the site was Travolook.in. Amount debited from my mobikwik account Rs****, but got a mail as b...
Dec 19, 2020 by Ramesh kumar
OYO Rooms Pvt Ltd - OYO has Started Cheating their Customers Money not Refunded Open
Booked OYO Rooms (ORAVELSTAY PVT. LTD.) on ** Oct and property manager denied Chek-in that day. I was very dissapointed with the customer support executive (Neha Tyagi, Babita, Harmeet & Nikita and many more) at least people's should know how y...
Dec 13, 2020 by Ved Prakash Singh
Travalook - Fraud Air ticket confirmation Open
I had booked a ticket from Mumbai to Monrovia(Liberia)booking date **-Oct-**** traveling date **-Dec-**** and at the same time I had paid the total fare online as per the charges shown in the website by my credit card, just shortly after my boo...
Dec 13, 2020 by Soman Karunakaran
Travel Triangle - No refund credit shell not needed Closed
I have booked Italy Switzerland trip through travel triangle for March **** which is a total package of ******INR. I have made my bookings in October ****. I started paying in installments for four months amounts to ******INR. I repeatedly told...
Dec 08, 2020 by Manjunath G S
Visasandpermits - Cheated by VISA Agent Open
I approached Visas&Permits for Canada Visa. They dragged my application for a long time and finally one day when i contacted them they didn't responded to my calls and emails. I tried with all the possible phone numbers and email ID's i have wi...
Dec 07, 2020 by Chekuri vineeth
Happyfares in - Refund not received at full Open
I purchased an air ticket of Indigo for my friend and his family through happyfares.in on **th September **** for traveling from Kolkata to Hyderabad and paid Rs. *****.** (PNR/Booking Ref.: VD*I*B). On **th November ****, I received a message ...
Dec 07, 2020 by Amitabha Mukherjee
Goibibo - Refund Not Transferred Open
My flight was cancelled in April **** and after * months of cancellation I am still waiting for my Rs.*****, earlier every time they ask for wait for ** to ** hrs but and i am still waiting even after multiple emails and comments ... ...
Dec 05, 2020 by Prashant Arora
The Lalit Hotel Chandigarh - Breach of Agreement by Hotel Open
This is in regards to the conduct of my "Sangeet Ceremony" function that was conducted at the Venue: Crystal Ball Room at The Lalit Chandigarh on ** Nov **. My father had arranged for the booking of the venue and was dealing with Ms. Priya Shar...
Dec 04, 2020 by Siddharth Bhardwaj
Goibibo - Refund for air tickets Open
I had did a booking thru goibibo before lockdown for travel in may **** for * passengers due to lock down and covid cudnot fly, so i requested them for refund of Rs *****/- in september and balance money everytime they tell me to wait for * to...
Dec 04, 2020 by Deepa Sandhu
Make my trip - Delay in refund Open
I have booked tickets of spicejet for Jan *, **** via MakeMyTrip buy I got ticket directly cancelled by airline for full refund. I informed the same to MMT they said to check it with airlines and get it refund. After checking refund was promise...
Dec 03, 2020 by Apoorva Chaurasia
Travolook Com - Amount not refunded Closed
I had booked a flight ticket, from travolook.com, ticket had been cancelled from travolook side reason was that price has been change the time when you booked the ticket. Amount didnt refunded from travolook side. They were fraud as they book t...
Dec 02, 2020 by Prem kumar
Yatra.com - Amount debited and service not delivered Offered Resolution
I was booking a flight from the website and tried to pay the amount through Google Pay. During the transaction session on Google pay it showed processing and in this duration amount was debited from my account and on the website of yatra.com, i...
Nov 29, 2020 by Aman Kumar
Easemytrip.com - Fooled by Customer Service Agents Awaiting Details
I went on google to book a flight where easemytrip flashed the cheapest price available for my destination through Vistara in Economy class. When I further looked for an upgrade to Premium Economy, which as per Vistara was readily available, I ...
Nov 26, 2020 by Neeraj Gulati
Yatra.com - Refund not yet processed 90 Days passed Offered Resolution
Yatra Booking Reference Number *************, *************, *************, ************* and *************. My refund is not processed yet, ** days have already passed. Everytime they are ignoring the emails and sending us canned respons...
Nov 23, 2020 by Hitesh Chhabra
Yatra Com - Refund delay by yatra com Closed
Dear Premchand Damodar Singh, Thank you for booking with Yatra.com. We would like to confirm that the refund of INR ****.** due to you, for reference number ************ was processed on **-Oct-**** from Yatra.com to your account. We would l...
Nov 16, 2020 by Premchand Singh
Happy Easy Go - Happy not refunding my money Open
I booked two indigo flight tickets scheduled on *nd and **th April, **** through happy easy go travel agent. These flights were cancelled due to govt imposed covid restrictions and Indigo has refunded the full amount of Rs **** back to this hap...
Nov 15, 2020 by Shreya Dey
Cleartrip - Flight cancelled due to lockdown Refund not credited Closed
Flight Cancelled Due To Lock Down But I Have Not Received Any Refund Amount.The Company Says That The Refund Has Been Credited To Our Account But I Have Not Received It Yet.I Complained A Number Of Times Over * Months. The Company Says It Was C...
Nov 14, 2020 by Jobish george
Yatra.com - Cheated by Yatra com Offered Resolution
I have booked Hotel Palm Residency in Mount Abu, Rajasthan for * Adults for * Nights with Check In Date- **th Nov. **** and Check Out Date- **th Nov. ****. After Receiving Confirmation Voucher from Yatra.com on my Email-Id, I tried to Check th...
Nov 12, 2020 by Hardik Panchal
Make my trip - Refund not provided Open
My Etihad flight booked on ** August through Makemytrip was cancelled by Airline. I have tried to raise multiple tickets and called numerous times but no refund has been provided till date. MMT is purposefully ignoring my emails and calls to a...
Nov 12, 2020 by Aditya Kunturkar
Yatra - Cash not refunded Offered Resolution
I booked a ticket on *th Oct via yatra.com app, Due to wrong journey time i cancelled ticket on same day. The yatra showed it is intiated from their side and amount will be refunded in **hrs. Its been a month now but the refund amount has no...
Nov 10, 2020 by Nijin Ali
Yatra - Cancelled Flight Ticket Not Refunded Offered Resolution
I had made total payment of Rs. **, *** to Yatra for Flight booking, below is the breakup: **,***.** - **nd Feb (Ref: ************* ) **,***.** - *rd March (Ref: ************) PNR Assigned: PNR- HIMQNZ, NWDBFX and GQJKMB They did one part...
Nov 09, 2020 by Sweety John
Travolook - Airline ticket refund not processed Fraud and cheating complaint Open
This is a fraud travel agency. They will never refund the amount in case of a cancellation. Even when the airlines has confirmed in writing that they've refunded the amount to the travel agent Travalook, they will say we haven't recd. any refun...
Nov 05, 2020 by Umang khemka
EaseMyTrip com - Full refund not provided Open
I Booked Round Trip Air Tickets Through Easemytrip To Travel To Delhi On March **. My Total Ticket Cost Was Around Rs **,***/-. EaseMyTrip booking ID EMT********. But Due To Corona Pandemic I Had To Cancel The Plan. Communicated The Same To Air...
Oct 31, 2020 by Jeelan
Easemytrip.com - Not received the refund Closed
I had booked my flight on august ** ... the airlines cancelled the flight and they initiated the refund from their side. But easemytrip didnt refund still... everytime I call them they are telling the refund is under process and ask me to wait ...
Oct 30, 2020 by Cyril nesan
Easemytrip.com - Amount debited but ticket not booked and refund not received yet Closed
Booked a ticket on **.**.**** for * persons for travel on **.**.**** from Coimbatore to Ahmedabad . Amt debited and ticket not issued and showings the error " Oops , there was a.internal problem , please try again later " . These happended two ...
Oct 28, 2020 by Manish kumar
Travolook in - Didnt receive refund Closed
I booked flight ticket from surat to chennai, money got deducted but website shown booking is in process the i receive call from company that airfare has increased so pay extra **** rs to confirm booking but there was no increase in airfare and...
Oct 26, 2020 by Akash Kukadiya
Redbus online booking Gangotri travels - Bus didn t went in the boarding point way It took the other route Open
I have booked a ticket from RedBus App from Rajahmundry to nellore On **st October **** after booking I got a ticket Confirmation in which there is no contact Number of Bus driver. It came with boarding point contact number and redbus helpline ...
Oct 25, 2020 by Deekshith Podili
Ola - Charged twice for a Ola ride Open
At time of booking,I chose cash payment as mode, but end of ride, I made an UPI payment for ride and amount got deducted from my account. But still driver asked for cash as it did not showed in his account, so need to pay him cash again. Hence...
Oct 24, 2020 by Sheetal Jain
Happy Easy Go Com ki - Refund Open
I had booked tickets for March, but due to the pandemic could not travel. My money was in credit shell. I have plans to travel in November so tried to reschedule dates. Called emailed multiple times but have not got payment link and now i have ...
Oct 23, 2020 by Meenakshi jadhav
Makemytrip (india) Pvt. Ltd. - Refund issue Open
*.Kenya airline flight rescheduled * times from Uganda to Nairobi on **/**/****,Due to that ,I need to cancel connection flight from Nairobi to Mumbai on dated **/**/****.for cancellation Kenya airline charged there cancellation charges,after t...
Oct 21, 2020 by Mukesh
Yatra - I have booked a cab and paid pre booking amount but no invoice and booking detail generate Closed
I have booked a cab from yatra and pre booking amount has been paid and my money has been decuted and no invoice, not booking confirmation has been received and now in booking section it is showing no booking has been done on ** th Oct ....
Oct 18, 2020 by Anil Rana
Travalook - Money nor refunded Open
logo Booking Cancelled Reference No. : REF********* Need help, Our **x* Toll Free Support: ****-***-**** Your Booking is Cancelled with travolook.in :REF********* Your booking is Cancelled due to fare expiration. Please contact o...
Oct 14, 2020 by Rakesh biswal
I booked a ticket for * Oct and bus operator had cancelled the bus but I did not get any refund yet. Can you please confirm when will get the refund. Please find the message which is received on **th Sep. Ticket with PNR:***** on service:De...
Oct 14, 2020 by Rajat
I had booked a bus on ** mar ****...on lockdown starting time..they ensuring that the bus will be reaching Bangalore.. unfortunately couldn't happen..so I request you to refund my amount of *** ...
Oct 12, 2020 by Suman.s
Yatra Com - Refund not credited in my bank account Offered Resolution
This is in reference to the refund request made to yatra dated **nd July'** under booking reference number ************. The booking was cancelled directly with the airline Indigo and within * working days Indigo returned the amount to Yatra. ...
Oct 08, 2020 by Bidisha Roy
Make my trip - Wrong Charge for ticket Open
Ticket NO: ***************** This is against my registered profile in the name of the undersigned with you. I am a frequent traveller and have been regularly availing the services of your portal for all my travel needs for the past many year...
Oct 08, 2020 by NITESH SUNNY GUPTA
Yatra.com - Unable to use my credit shell Offered Resolution
I booked one flight (indigo) ticket from vizag to ranchi dated **.**.**** bearing PNR no.AF*MXV and it costed me Rs.*****. But due to imposition of lock-down owing to COVID-** flight got cancelled and the entire amount was kept as credit shell....
Oct 07, 2020 by SALIL VIDYARTHI
Goibibo - Refund not issued Closed
I booked a ticket from Goibibo KLM Dutch airlines) , Brussels>Amsterdam>Mumbai. Return ticked. This booking was done on March *th, ****. The ticket date was: **th April to and return on **th April. The flight was canceled due to COVID ** o...
Oct 06, 2020 by Ishan Akshat
Cleartrip - Refund not given Open
Indigo has given the refund to cleartrip on July and August and i have not yet got the refund into my account even till date (Oct *th). Cleartrip has closed all customer support options and is giving a standard computer reply that there is no b...
Oct 06, 2020 by Joel Jose
WWICS Immigration Consultants - Services not delivered Open
I visited wwics mohali in **** in regards to student visa but due to gap i could not apply thereafter i got a call fromm Yuvraj sobti employee of wwics mohali that I should apply undr skilled cateogry.I had scored *.* bands in general ielts and...
Oct 06, 2020 by Shubhneet
Yatra.com - Refund not being processed Offered Resolution
I booked tickets to japan before the pandemic and got approval for my refund from yatra.com via email on the june **th, since then it has been a series of emails back and forth from them where they say the refund will be done and please check m...
Oct 05, 2020 by PETER H FANTHOME
Yatra.com - Refund not processed for cancelled flight due to COVID Closed
I raised the refund request on **nd September ****. This amount is due on yatra.com for the long time since the credit shell value for the same was already credited by indigo into the yatra agency. They are again saying the it will take *-* we...
Oct 04, 2020 by Ankur Arora
travolook in - Travolook Money deducted but no ticket confirmation yet Open
This is the first time i was booking a flight ticket from Travolook and had this horrible experience. The flight ticket from BOM-VNS return and money got deducted at **:**:** IST from my HDFC credit card of Rs ****. ...
Oct 03, 2020 by Alka Katiyar
Yatra Com - TICKET CANCELLED BUT REFUND NOT PROVIDED Closed
*. I had booked air ticket as per the following details through YATRA website: Date of Travel: ** Jun**** Yatra Reference Number: ************* Airline: Air Asia Flight Number: I* – *** PNR: O*KTTZ Sector: New Delhi ...
Oct 02, 2020 by KAUSIK DAS
Easemytrip - Full refund not provided Open
I booked round trip air tickets through easemytrip to travel to delhi on March **. My total ticket cost was around Rs **,***/-. PNR UZD*MB. But due to Corona Pandemic I had to cancel the plan. Communicated the same to AirVistara and they were v...
Oct 02, 2020 by Poola Jeelan Basha
i was booking bus ticket but my transaction failed twice ****+**** = **** but no ticket or reference number issued i contacted yatra so many times but no answer from there my details are as follow- date of transaction -**/**/**** payment mode...
Oct 01, 2020 by ANSARI GULAM HASAN
IRCTC - Nonrefunding Open
I had not received paid amount to IRCTC on ticket booking on dated :- **/**/**** I had faced a lot of traveling problem and got harres. I got mentality harries. Kindly solve my query otherwise . I will file an FIR against IRCTC. or complet...
Oct 01, 2020 by rasna devi
Cleartrip - Harassing me by not refunding my money Open
I had booked flight ticket with CLEARTRIP for Spice Jet routing BOM-IXE (Mumbai-Mangalore) for **th June **, But due to Covid ** lockdown it got cancelled automatically. And even PM Narendra Modi have appealed to refund full money during this...
Sep 28, 2020 by Pawan Salian
Mango Travels - Refund of my Bus Ticket Open
I had booked a ticket from Satna to Bhopal on *-**-**** on PAYTM , and when i reached bus stand at reporting time the Bus was overloaded as there is no social distancing and anything else in the bus , and it was full in gallery also and when i ...
Sep 24, 2020 by narendra Vishwakarma
I have booked to and Fro domestic flight ticket through Yatra (TO- Spice Jet - Fro -Indigo) in Jan'** (travel period Apr'**). Because of this pandemic situation flight got cancelled. I have been following with Yatra from the Period it got cance...
Sep 24, 2020 by Janakhi C
Uber Cab - Uber driver misleaded and charged double Open
I booked a cab(Uber) for my uncle on **/**/**** at *:**PM. The drived ended the trip within * mins and took my uncle to some other place and told him your booking was made for wrong destination. When my uncle called me the driver asked for char...
Sep 23, 2020 by santosh kumar roul
Goibibo - GOIBIBO NOT REFUNDING AMOUNT RECIEVED FROM AIRLINES Open
I had booked ticket from GOIBIO. My flight was canceled from GOAIR Airlines for PNR M*C**W . I approached the airline for the refund, they refund me ₹**** and through mail they said that refunded money to travel agents account. Goibibo. I h...
Sep 23, 2020 by PRAJIT VERMA
Cleartrip ae - Cleartrip Not Refunding me Closed
Hi, I book a Return Ticket From Dubai to Delhi for ** March **** and ** March ****. But due to sudden Lockdown I couldn't come back from Delhi to Dubai on ** March. So I used only one way ticket only. It was Indigo Air line. I asked them with ...
Sep 23, 2020 by Sulinder Singh
Yatra - Booking not done but money got deducted Offered Resolution
I was doing one flight booking on yatra.com on **th september using zest money. I tried to book the flight thrice but all the three times booking failed and amount got deducted from my zest money account thrice. No mail received form yatra rega...
Sep 21, 2020 by Ayushi gangwar
YOHO TRAVELS - YOHO TRAVELS not refunding for Andman Package Open
SIR/MADAM I Sanjeet Kumar,I have booked a Andman Package from YOHO TRAVEL on **th Feb **** through Bajaj Finserv and I have Amount of Rs.***** which is advanced payment so that amount for booking could not increase and due to medical and busy...
Sep 21, 2020 by Sanjeet Kumar
Travolook in - Travolook is not refunding flight fare Open
I booked a flight ticket from Travolook where the booking was cancelled but the deducted the amount . I have mailed their customer care numerous time .Every time they respond like it will be refunded in next * days . The booking date was **...
Sep 16, 2020 by Prasun Majumder
Yatra - Money got deducted train ticket not booked Closed
I've booked a train ticket on yatra.com On **th sep ****, money got debited from my account. But when I check the booking status it says u have cancelled ur booking. I want my money back. Booking details : From : chennai Central To : met...
Sep 12, 2020 by Fayaz
Makemytrip india Pvt Ltd - Company denying to refund the amount in cash Open
I have booked a Roundtrip travel(Booking ID: NN*************) to Bali of the dates **th April **** and **th April **** respectively and the airlines was Flyscoot. The Flights got cancelled due to the Covid-** situation. a) I was unable to c...
Sep 10, 2020 by Swaminathan C
Happy Easy Go - Refund Not Received Open
I booked a flight from San Luis Obispo to New Delhi on **th Mar ****. But i got cancelled due to COVID **, the airlines refunded the money back to Happy Easy Go long time ago, but still Happy Easy Go haven't refunded my money....
Sep 09, 2020 by Shubham Gupta
Happyeasygo.com - Refund pending for flight cancellation Open
I made a booking via Happyeasygo , but the flight was cancelled by airline due to corona lockdown. I confirmed with airline they have already processed the refund but after * and a half months I have not received refund from happyeasygo. I have...
Sep 08, 2020 by Pankaj vaswani
Cleartrip - Air ticket Refund not done Open
I purchased ticket for my daughter trip from Chennai to Kuwait, Qatar Airways, on *th march,****, the transaction was unsuccessful but my bank account was charged KD ***.***, I did two transactions both were unsuccessful and amount was charge...
Sep 07, 2020 by Shaikh Esdani Basha
i book the hotel throught goibibo for * nights with free cancellation/modification facility .for **** rupee i then modify my booking from * nights to * nights and at the time of modifying . in dashborad it's written that for * nights you will ...
Sep 06, 2020 by shubham muramkar
Yatra Com - Refund of ticket money Offered Resolution
I have been asking Yatra to refund the cancelled ticket refund they said they will do in * month like that * months passed. Then they said we cant refund we need to use the tickets next year. then they said the airline is not refunding. they ar...
Sep 06, 2020 by supriya Patil
Yatra Com - Cab not provided Nor refund made since 16 days Offered Resolution
I booked a cab from Chennai to Bangalore **.**.**** at **:** AM. And paid the advance amount of INR.****/-. He didn't given the cab and also not lifted the phone. Then they called around **:** AM (After ** Hrs from trip) & apology for not given...
Sep 04, 2020 by Alwys Robinson
Yatra - Yatra amount not refunded completely Closed
I had booked flight hyderabad to varanasi and PNR is VLJ*XT for ** April ****. I had raised concern many times to yatra team to refund the amount but there is no response from their side. The amount refund status is still showing under process....
Sep 01, 2020 by Saurabh yadav
Ease my trip com - Fake Booking Open
I am really disappointed with EMT services due to fake availabilities and booking on site. I have paid Rs **** and booked a bus ticket (EMT********) with some very urgent cases. I tried call travel agency on **********, ********** but both the...
Aug 27, 2020 by Masood Ahmed Shaikh
Goibibo airlines Indigo Airlines - Credit shell given to Goibibo but unable to use Open
Booked ticket during Lockdown through Goibibo and could not travel because of pandemic however airlines has given refund to Goibibo but now when I trying to book tickets again using My credit shell which is not available on Goibibo site.. trie...
Aug 27, 2020 by Sonu kumar choudhary
Goibibo - Refund not issued to bank account Open
I booked a flight ticket via goibibo on march, but airline got cancelled because of pandemic lock down. I requested for refund but they only credit refund to credit shell in which i can only re book in the same airline using same credentials. I...
Aug 27, 2020 by Nishafar Ali
Yatra.com - Airlines cancelled the flights but Yatra com does not want to return the money Offered Resolution
YA:********' CDXDFGVCJVCHGFJHNB** I have raised multiple requests to free my refund to yatra. I am really fed up. The airlines has officially said that the money is reverted to the agent that is Yatra. I have mailed them multiple times. I am r...
Aug 27, 2020 by Nandagopal Venkataramani
Goibibo website - Hotel Panchavat Nashik fooling around by claiming gostay hotel Refund not initiated by Goibibo Open
Dear Mr Manager I'm a very regular traveller and always preferred GOIBIBO. This is first time in years i'm raising the issue and asking for the refund. I trust gostay preferences always. With ref to the above facts I have * issues an...
Aug 27, 2020 by Imran Varshani
Travel Triangle - Vehicle Not provided at scheduled time and the brand showed its irresponsibility towards customer af Open
we cancelled our trip to nainital because of the series of irresponsible behaviour and issues noted before the start of the trip from Travel Triangle. Mr. Anil of Virat tourism is one who was in touch with me as coordinator for the trip. ...
Aug 25, 2020 by Kaushik
Clear Trip - Refund not done Open
March **th I cancelled my flight from Bangalore to Visakhapatnam, they haven't refunded the amount yet. Atleast ** followups still no luck on this. My trip id - ************. Every time they say it will be resolved in the next ** hours. I am fe...
Aug 25, 2020 by Bhakta Panda
Ixigo - Refund not initiated by IXIGO Open
Hi, I have booked two tickets from DEL to VNS and VNS to DEL (which cost me around ****) from IXIGO Mobile Application and I have cancelled both the tickets as both the flights were rescheduled by the Vistara airline and because of which I was ...
Aug 24, 2020 by Yash Rathore
Oyo - Did not receive the refund since 6 months Closed
First of all OYO did a fraud by booking and taking a money for a non existing hotel. I reached the place at midnight and searched the whole area but no hotel was there with that name. So I called up OYO to check in some other hotel. So there wa...
Aug 24, 2020 by Rajanikanta Sahoo
Make my trip - Refund for flight which did not operate Open
I WANT TO FILE A COMPLAINT AGAINST MAKEMYTRIP FOR NOT REFUNDING MY MONEY FOR GO AIR FLIGHT ON JUNE * ****. THE CUSTOMER SERVICE FOR MAKEMYTRIP IS NON EXISTENT AND THEY ARE GUILTY OF HOARDING CUSTOMER MONEY AND ILLEGALLY MAKING PROFITS ON IT. I...
Aug 24, 2020 by HARSHAVARDHAN DESHMUKH
Make my trip - Refund not processed Open
I have a flight booking with Make my Trip under Booking ID:NF************** (JTKLS*), on **th June . Since the whole route(Chandigarh to Pune ) was not operational ,got rescheduled to **nd June by Vistara. Since there was no confirmation of ...
Aug 23, 2020 by SS
Yatra.com - Two back to back Bus Booking Cancel but no refund yet received Closed
One Booking is done on **th Aug'**, after cancellation of bus I have to booked in another bus and again bus operator cancelled booking due which my two booking money is blocked with Yatra.com. I have mail to support yatra.com but no response ye...
Aug 23, 2020 by Jigar Rawal
Yatra - Advance money got deducted for cab cab booked in yatrabut no bookings showing under my bookings no w Closed
Booked a cab in Yatra...Advance money got deducted but no bookings showing under my bookings..no way to contact support..sent mails also..no reply.. ...
Aug 22, 2020 by Piyush kumar srivastava
Goibibo - Goibibo didn t refund Open
I booked flight on *th Dec **** from allahabad to Bangalore ..The flight got cancelled on **th May due to covid ** pandemic and indigo refunded me the amount on *th July and sent the refunded amount to GOIBIBO ...Since then I have tried calling...
Aug 22, 2020 by Amit Srivastava
Goibibo - Refund for Cancellation of flight by airline Open
My flight was cancelled by airline due to COVID** and credited a credit shell instead of full refund for future booking I later tried to use the credit shell to book my flight but didn't find any credit shell as talked with airlines. This...
Aug 22, 2020 by Neeraj Pandey
Yatra com - Yatra Flight ticket refund delayed on purpose Closed
Booked airticket for * family members on *th march ****. Flight from Turkish airlines booked using Yatra.com but flight did not take place on **th June **** due to airline cancelled it, as per policy I opted for full refund both company agree...
Aug 22, 2020 by Carolus D
Goibibio - Airticket refund not initiated Open
international flight booking from hyderabad to washington DC and back to hyderabad was booked through goibibo on **th march, **** on qatar airlines. the flight was cancelled due to covid-** but refund was processed till date. number of times s...
Aug 21, 2020 by udaya bhaskar
Goibibo - Refund not received Open
Flights from USA to India cancelled by airlines on Mar **. Refund from flights to Goibibo done * months back, and Goibibo themselves have confirmed this. However, despite ** follow-ups over * months, I am yet to get a refund. Each time I am ...
Aug 20, 2020 by Nitin Sundar
Yatra Com - Yatra not refunding full amount Offered Resolution
Spicejet has cancelled the flight and they have refunded full amount to the Yatra but yatra has deducted INR *** from the amount. When customer is not at fault and in this pandemic times Yatra is looting the hard earned money of customers....
Aug 19, 2020 by Sahil Arora
Ease my trip - Extra Payment of Luggage Closed
I booked ticket from dehradun to delhi with ease my trip app on **/**/**** and also paid Rs ****/- for extra luggage as you show in my ticket. But on **/**/**** when i reached at dehradun airport, My flight was of Air India but Air India author...
Aug 19, 2020 by Amit Kumar Thapa
Happyeasygo - Refund not received yet Open
I booked tickets in march and I canceled but happyeasygo is not sending my money.. everytime whenever i call they ask me to wait for next **-** working days and this goes on and on.... So i want to know can i take legal action against the comp...
Aug 19, 2020 by Jai idnani
Easemytrip.com - Refund Amount not received even after 6 months Closed
Ticket cancelled in the month of Nov ****, but still the refund amount not received yet. EMT initially blamed Air vistara, but air vistara team gave full details about the refund initiation process from their end I.e. refunded the amount of ***...
Aug 19, 2020 by Muzahir Qureshi
Cleartrip - Refund not received flight was cancelled approx 5 months ago Open
Hello, My name is Anurag. I booked my flight on March *th, **** from amazon India, my journey date was March **th from Delhi to Srinagar and retuning date was March **th from Srinagar to delhi, the flight operations was cancelled by GOI beco...
Aug 18, 2020 by Anurag
Makemytrip - Refund not received Open
I had booked the following two Air India flights under Booking ID: NN************* on MakeMyTrip, *) From Birmingham to Delhi: AI -*** for Monday, ** July ****: PNR HGL*X: E-Ticket No. ***-**********, AND *) From Delhi to ...
Aug 18, 2020 by ANSHIKA JAIN
Air India - Covid flight cancellation Open
I had booked a flight for **nd March **** from Toronto to New Delhi. Take off was **nd march **** *pm. Landing **rd march **.**pm at New delhi. The flight was cancelled by Air India due to the Govt covid policy and international flight landing ...
Aug 17, 2020 by Archana Ilangovan
Room Soom Technologies Pvt Ltd - Luggage not returning Closed
I was living in pg of roomsoom in noida sector ** in b-*** pg and my friend in b-** noida **.due to lockdown we came back to home and our training are conducting online so we paid the rent for month of March and said to caretaker that we are ch...
Aug 17, 2020 by Vishal Uttam
RedBus India - Full refund including flight ticket Closed
On date **/**/**** morning *.** my flight from Jaipur to Bangalore so I checked bus from redbus india (Raipur, Rajasthan to Jaipur Rajasthan) they give me option Ashok travels , Bus time is **.** from raipur and Jaipur arrive time is *.** so I ...
Aug 16, 2020 by Ravindra Singh
Tripfactory - Refund not received Open
I had booked flight tickets with tripfactory on *th Feb **** for a trip scheduled in *nd week of April ****. Due due the onset of pandemic i had to cancel my plan. Hence I cancelled the ticket with tripfactory. After that I am following up wit...
Aug 15, 2020 by Shiva Ravindra Mohite
Happyeasygo.com - HappyEasyGo Refund not received Closed
I had booked tickets for travel between Chennai to Shirdi for ** May ****. Because of Covid, the flights were cancelled and I had requested for refund on **th May by confirming that the refund is processed from Spicejet. I had also attached the...
Aug 15, 2020 by Sathiyakailash S
Yatra.com - Travel company not booking ticket against cancelled ticket of Lockdown Closed
I had booked my return Ticket from Bangluru to Delhi for under Yatra reference no. YT********, Due to lockdown this flight did not take place. And on enquiry I had received following email from ur side. On Wed, ** Jun, ****, **:** Yatra.co...
Aug 15, 2020 by Vivek Dubey
Karma Resorts Hospitality - Refund not provided Service not provided Money taken by providing false misleading information Open
I was invited to Mariott Hotel for a promotional dinner with my family by “Karma Resorts & Hospitality” in ambikaniketan, Athwalines Surat on the evening of **th of July ****. Having attended the event with my family, I met their sales agen...
Aug 14, 2020 by Latif Colombowala
Goibibo - Refund of flight cancellation Open
I have booked a Delhi-Mumbai- Delhi flight for my family from your platform. Round Trip FlightBooking ID - GOFLD**D************ Because of Covid reasons my family could not travel, also the flight got cancelled. I asked for a refund. but no...
Aug 14, 2020 by Alok Gupta
Goibibo - They didn t accept my refund request and now not reschedule my flight Open
I book flight from Ahmedabad to london for **april.My booking id is RUAOQN*J* and ticket no ************* but it got cancelled due to corona. I already made request for refund in march but it get delayed by saying that air canada has transferre...
Aug 14, 2020 by Vishv thakor
Cleartrip Packages & Tours Private Limited - Cleartrip did not refund Closed
I had got my airline ticket refunded directly from airline as my travel did not happen due to COVID. The airline has confirmed that they have processed refund from their end on **th July ****. Followed up with Cleartrip multiple time but they s...
Aug 13, 2020 by Debesh Roy Sharma
ixigo app - Ixigo app not refunding the amount Open
I had booked a flight ticket using Ixigo app from Delhi to Hyderabad to travel on *st August, ****. I had also taken insurance for the same. I cancelled the ticket on **th July as the trip got postponed. The app's cancellation policy states tha...
Aug 13, 2020 by Deepankar Sharma
Makemy Trip - Refund amount Not received Closed
Hi, Myself naresh peddy. I have booked ethihad flight from brussels to hyderabad (**-apr-****) and hyderabad to brussels (**- may-****). Booking id: nn*************. Due to covid **, ethihad air lines cancelled the flight. I requested for t...
Aug 12, 2020 by Naresh
Makemytrip - Makemytrip benefiting only through Convenience Fees during pandemic Closed
Makemytrip is probably not a viable company during the pandemic. So, they are continuing the habit of refusing the convenience fee refund. The proportion of flights being cancelled by the airlines during the pandemic is exponential compared to ...
Aug 12, 2020 by Eswar B
Goibibo - Goibibo Flight cancelled but refund not processed for past 115 days Open
I made a booking in Jan **** for a round trip from US to India. The travel date was May ** ****. Due to covid ** the flights were cancelled. Goibibo has not processed my refund for the past *** days. Everytime I follow-up they quote **-** days ...
Aug 12, 2020 by Rakesh Baravathaya Badaje
Cleartrip com - Refunds not processed as per the Freedom Fare policy Open
I bought four flight tickets (domestic within US) through @Cleartrip in early March, paying an additional premium to avail the “Freedom Fare” policy – it promised a refund in the event of cancellation. I had to cancel the trip in March it...
Aug 11, 2020 by Rajib L. Saha
Makemytrip.com - Flight tickets cancelled by airlines but didn t get refund Open
We had booked tickets on **th June from Hyderabad to Dharamshala (connecting flights) through MakeMytrip site. Travel date was *st July,****. [Hyderabad -> Chandigarh (Go Air – PNR: N*IUHM): Chandigarh-> Dharamshala (AirIndia – PNR: Z*JHJ)]...
Aug 10, 2020 by Isha Sood
Ola Cab Ola Money - Ola Cab Provide Bad Serives Open
Ola Cab Provide Bad Serives. Ola App cheat with me Seond time. Ola App Charge higher than estimated fare. They did not rfund my money. they charge *** rs. extra from me .when i book Ola cab for my family from Jawahar Park, Khanpur delhi to Asho...
Aug 10, 2020 by Parsenjeet Gautam
Yatra - Did not receive refund for cancelled flight tickets Offered Resolution
I booked Kolkata to Toronto flight tickets from Yatra.com, (Travel dates were: **th May **** and ** July **** Return) Due to Covid-** situation I had to to cancel the flight tickets (** April ****). As per the cancellation policy, I should rece...
Aug 10, 2020 by Sandeep Ghosh
Yatra - Yatra Long Pending Flight Cancellation Refund Offered Resolution
I had booked a Vistara flight from Yatra on *rd of July ****, for travel on **th of July. However, the flight was cancelled by the airline due to operational constraints and a full refund was processed by their side. However, its been more tha...
Aug 10, 2020 by Aamir Osman
Goibibo - Cancellation of Refund of Flight ticket Open
Booking Id: AMDRZ*JOD I have been trying to do a normal cancellation for my above flight booking (This include cancellation charges of Rs **,***).The orginally booked a ticket which has partial cancellation option so according to rule it shoul...
Aug 09, 2020 by ARAVIND R
Goibibio - No Refund transferred for 5 months Closed
I had cancelled my flight booking with goibibo from Vancouver to Guangzhou and from Guangzhou to Delhi on *th March and my airline transferred the full amount of Rs.***** to goibibo within a week.So I waited for a month but goibibo didn't proce...
Aug 08, 2020 by Sikander pal singh puri
Easemytrip.com - Airline refunded full amount but Easemytrip didn t refund to me Closed
On **th June ****, Easemytrip has confirmed over mail that they have successfully processed refund of Rs. ****. Confirmation ID - EMT********. On *nd July Indigo airline confirmed me that they also processed full refund to booking portal. But e...
Aug 08, 2020 by Dipankar Sen
Cleartrip - Refund For Freedom Fare Closed
Trip ID#************ and Trip#*********** - I purchased two tickets using ClearTrip's "Freedom Fare" option for an additional premium - Cleartrip's website says that Freedom Fare is refundable in case the Airlines canceled the flight - M...
Aug 07, 2020 by Zimil Patel
Cleartrip and Indigo - I want to reschedule my flight due to COVID 19 Closed
I along with ** of my family members are passengers on an Indigo Airlines flight, Flight #*E***,#*E****, #*E**** & #*E***. This is a domestic return flight between Lucknow and Bagdogra. The flight is scheduled to depart from Lucknow at **** h...
Aug 07, 2020 by Rachna Rishi
Yatra - Flight is not booked and money got deducted Offered Resolution
I booked tickets for two adults yesterday through Yatra.com, however, after the payment the application redirected to the home page without showing any trace of my booking. I have contacted Yatra through email * times but haven't received any r...
Aug 06, 2020 by Uzma Nehal
The luxury travel - Package not delivered Closed
I haven't received my order of a travel bag... I've ordered it in july by making online payment. ,, it's been * weeks,, and I've emailed them so many times but haven't got any response... Plz help!! ...
Aug 06, 2020 by Shivani sharma
Happyeasygo - Refund pending for more than a year Open
I have booked Airindia flight ticket using Happyeasygo mobile app from Gwaliar to Delhi, ** Jun **** (E-Ticket for Order ******************) I have cancelled ticket directly from Airline since flight was delayed for more than *hrs after confir...
Aug 05, 2020 by Abhishek Pathak
EBIX Travels Private Limited formerly known as FlightRaja Travels Private Limited - Refund of flight ticket amount Open
I booked flight tickets through via.com/EBIX Travels Private Limited (formerly known as FlightRaja Travels Private Limited) for Mumbai to trivendrum & back, the journey date of *th April **** & return journey on *th April **** by spicejet Air...
Aug 05, 2020 by Vaibhav thakur
Goibibo - Refund Not Received Closed
I did the booking from Goibibo in February for my flights from Dubai to Jaipur for air india express to be departed on **rd May ****. I recieved the mail from air india express that the flights are cancelled and i need to cancel my ticket for r...
Aug 05, 2020 by Rukhsar Bano
Cleartrip Com - Refund not initiated yet 04 months now Closed
I was supposed to travel to Mumbai from Sharjah on ** April by Air India Express (Ticket booked on Cleartrip) However due to the travel ban i was advised by Air India that i can go ahead and cancel my ticket and the refund would be initiated....
Aug 05, 2020 by Priya M
Makemytrip - Refund not made by makemytrip Closed
For my booking reference No.NF**************,made for Jet Airways flight in the year **** and the same got cancelled by the company,Makemytrip has not made any refund for the same.Inspite of chatting with their chatbot MYRA numerous times,nothi...
Aug 04, 2020 by KALI CHARAN AGARWAL
Happy Easy Go - Refund Has Not Been Initiated Closed
I have made booking through happy easy go and leter my flight got cancelled. And as per their policy the refund should be credited in my account in ** days. It's been * months and no refund yet. I have raised multiple complaints and tried to ...
Aug 04, 2020 by Darshan Dhoriya
Ease my trip com - Wring guided no refund of my refundable ticket Open
Hi, So I booked ticket my wife and I travelling to delhi to Abu Dhabi on March **th but as UAE govt. Has cancel and banned all type of visa entry we have requested to initiate full refund on the same day. After waiting for months and months ...
Aug 03, 2020 by Vikas Kapoor
Goibibo - Refund ofnot received Open
Hi, This is regarding refund of the two bookings with PNR numbers ******** (Mumbai - vijayawada) and ******** (pune to vijayawada) which was booked on the date **th april **** and the travel date is *th may , ****. Unfortunately both were c...
Aug 03, 2020 by DEVI Sarada
Goibibo airlines - Refund not issued by GOIBIBO Open
I booked a flight frm delhi to goa by goibibo to spicejet but due to corona flight was cancelled and spicejet has refund my full amount to goibibo on July *. But goibibo is not refunding my amount. I contact them ** times every day the respons...
Aug 03, 2020 by DHARMENDRA KUMAR GOYAL
Goibibo - GoIbibo Refund Closed
Hello I’m contacting you in regards to the booking against PNR no. V*W**U and F*NIWD for amount ₹*,***. This was a round trip ticket with departure from Delhi to Pune on March ** and Pune to Delhi on March **. However, I got my flight re...
Aug 02, 2020 by Eesha Agrawal
Yatra - Money not refunded Offered Resolution
I made a flight booking at Etihad Airways for **th May, **** from Bangalore to Munich (including return) via Yatra. The flight was cancelled from Etihad airline itself. But I was told to contact Yatra for the amount to be refunded. The refund ...
Aug 01, 2020 by Sneha Hijam
OYO LIFE Noida - Security Deposit Open
Greetings Everyone, OYO is providing PG services by leasing the properties from the owners and allowing students and professionals to stay on a sharing basis. I started using the facility last year which was running by the name "Oyo Life NOD***...
Jul 31, 2020 by Shobhit Dhyani
Easemytrip.com - Ticket not booked waiting for refund Offered Resolution
Booking failed on ** Jun ****, still waiting for refund. Customer care doesn't help, every time I called/mailed I got following reply- "This is to inform you that, the concerned team working on the same, Refund will be credit into your same ac...
Jul 31, 2020 by Lokesh
Cleartrip com - Ticket not delivered Open
I had booked a ticket from Bhubaneswar to New Delhi due to issues in the payment process, I had to do the booking twice and both times the amount was deducted from my account. The Trip IDs were- ************ for which we received tickets and *...
Jul 31, 2020 by Rajeev Krishnan
Yatra.com - Yatra is not refunding money Closed
I had book ticket of spicejet though Yatra.com. for **th May **** with cancellation policy which took Rs:****/- extra. But due to covid-** my ticket got cancelled by airline itself. After several follow up and raising grievance and as per ord...
Jul 31, 2020 by Kanchan Chakraborty
Goibibo - Refund for flight cancellation Open
My flight from Chennai to Kuwait with PNR *E DGTLQP in IndiGo airlines was cancelled due to covid. IndiGo refunded the money in May itself, yet Goibibo is cheating without refunding the money properly. They first initiated refund on June *th wi...
Jul 31, 2020 by SHANMUGA SUNDARAM P
Yatra Com - Cab booking yatra com Closed
Previous voxya complaint id-*****.Amount not refunded by yatra even after **days even after in my earlier complaint they said they eill refund. I Booked A Cab Imfrom Yatra On **th June **** But Due Ti Some Issue Amount Was Deducted But Booking...
Jul 31, 2020 by Azeem Anwar
Make My Trip - Not received refund against cancelled flight booking Open
I booked a flight to Berlin on **-**-**** through Make My Trip with Booking ID as NN*************. The booking was cancelled due to COVID-** pandemic and my refund was under process. I tried to contact MMT several times but could not their cus...
Jul 30, 2020 by Bhupesh Dhiman
Goibibo - MY REFUND AMOUNT NOT RECEIVED FOR MORE THAN A YEAR Open
Dear Goibibo and Jetairways team, It's been more than a year now, I am still waiting for my refund amount. You need to release my own ticket refund amount that I paid for the Mumbai to Singapore round trip dated **th April **** through *th Ma...
Jul 28, 2020 by JUSTIN JOHN MENDONCA
Cleartrip - Flight Refund Not Processed Open
I have booked a flight with cleartrip ( ************ ) , which was cancelled by Vistara with full refund , the flight was cancelled on **th June **** and till date they have not cancelled or initiated the refund , everytime i call their care , ...
Jul 28, 2020 by Ravinder Singh
Travolook - Www travolook in Fraud regurding air ticket Closed
I want to draw your attention that this is Akash Mukhi .on **th july **** i visited the portal of "travolook" website for booking my air ticket at the initial stage all the process had done as normal and RS:****.** with referance :REF********.i...
Jul 27, 2020 by Akash Mukhi
Oyo - Oyo didn t refund my amount it s been Closed
I have booked a room at goa Sunday beach resort for which I paid online...but Oyo cut the amount from my account thrice a time and after complaining they promised me to refund the rest amount which is **** within ** days in which they failed an...
Jul 26, 2020 by Nishita mehta
Uber Cab - Driver ask for bribery Open
Today I booked an Uber Cab at * o'clock from my PG (in Chennai) to Chennai International airport which came around Rs *** only. The driver, named Senthil Kumar, messaged me on Uber app and asked me for Rs *** extra otherwise he won't come. I ca...
Jul 26, 2020 by Ishwar Kumar Singh
Uber Cab - Taking wrong fare always with customers Closed
I have take ride and pickup and drop.location both are of same city delhi but even that the cab shows toll taxes to earn extra money and toll amount is *** but they take *** for that and Due to the driver fault driver goes towards noida nad tol...
Jul 26, 2020 by Sangeeta
Goibibo - Refund Not Done Properly Contact Voice Email Support Nil Open
Following E-Mail on the Copy sent to goibibo, Hi, There is a big communication gap between goibibo and customer like us. You people are not responding on phone numbers because of limited staff that you people are saying. But Every comp...
Jul 26, 2020 by Apurba Banerjee
Happy Easy Go - My money not refunded even after 4 months Closed
I had a Vistara flight from Bangalore to Delhi on **th **** having PNR NO "SDGAMF" but due to COVID I cancelled that and Vistara refunded whole amount on the same day to Happy Easy Go. But after * months I still haven't received any single pan...
Jul 24, 2020 by Mayank Jindal
Airtel - Given a offer when I went to claim they said to iqnore the offer Open
From the company I got a sms that your wallet have been credited with rs ** ,to claim it download the app.When I downloaded there was no sach thing ,then I called the customer help line number and they said to iqnore it.I know it's a very small...
Jul 21, 2020 by Md Mosaraf Hossain
Yatra Com - Non Refund of ticket Offered Resolution
I booked flight for delhi-sydney-delhi by malasian airlines throgh Yatra.com leaving Delhi on **/**/**** & return journey on **/**/**** My flight by airlines was cancelled . i requested for refund to yatra several times but refund not made...
Jul 21, 2020 by daljit singh
Make my trip - Did not get the complete Refund Closed
I booked a flight in pre covid times. Air Asia cancelled the flight and refunded entire amount to Makemytrip. Now - Makemytrip has deducted **** rs without giving any reason. I have raised complaints on customer support and Social Media...
Jul 21, 2020 by Nikhil Patwari
Red Bus - Traansaport Related Issue Open
I booked a ticket for **th July from Mahalaxmi travels via redbus for * pm as I had to reach in someone’s funeral by **th night. I reached the boarding point ** mins prior to the boarding time and was told by the driver to wait there and the...
Jul 21, 2020 by Monika Srivastava
Yatra - Domestic flight amount not refunded Closed
I booked a flight on ** Jul **** which unfortunately did not get book but the amount got deducted. There is no response from yatra team regarding the amount refund initiation. I sent them email * or * times and escalated the issue by submitting...
Jul 21, 2020 by Aditya Kachru
Traveltriangle - Not paying my hard earned money Open
I Have Made A Travel Booking On *Nd March **** For My Trip To Mauritius On **Rd April ****, My Booking Id Is *******. For This I Have Paid Rs.**,***.** Amount To Travel Triangle Agent. But Due To Covid-** Global Outbreak, I Had Told Travel Tria...
Jul 20, 2020 by Rajat Sharma
Cleartrip - Refund from Cleartrip Open
My flight was booked from Budapest to Delhi for **st March on Polish airlines through cleartrip. I got a mail on **th march from cleartrip saying flight is cancelled. Though the airline mention it on its website also that incase the flight is ...
Jul 19, 2020 by Nitin
Yatra.com - Refund not being done Closed
I had booked ticket for **th of june through yatra.com. air asia cancelled my flight and refund ns not being done yet.its **th july today. Many times i have called them l. Mailed them but no response. ...
Jul 18, 2020 by Rishi gupta
Make My Trip Pvt Ltd - Unable to contact their customer service for travel date change cancellation Open
Booking Id: NN************* My booking for round trip flight from Munich -Delhi (Lufthansa airlines) in month of March **** got cancelled due to Covid-**. I initiated cancellation request in March itself and waited patiently for * months ....
Jul 17, 2020 by Paras Arora
Cleartrip - Refund not yet Credited Open
I have booked ticket on cleartrip(Trip ID: ************) to travel from CDP to HYD, due to delay reasons and as per airline policy I requested airlines to cancel and process full refund, they have done the same from their side but Cleartrip is ...
Jul 16, 2020 by PRATHYUSHA G
DREAM WORLD HOLIDAYS RAMDASPETH NAGPUR - EXCESSIVE DEDUCTION IN REFUND Open
Dream World Holidays ramdaspeth Nagpur, they themselves are not booking the tour, they booked our tour through an Quality Tour tour operator in mysore so the tour cost was high. They got quote from them and they forwarded added therir profit. W...
Jul 15, 2020 by Sagar Gokhale
Goibibo - Refund not credited through GOIBIBO for flight and Open
Sir, As d cancellation refund was processed on **-*-**** and as informed by goibibo staff refund will be credited in bank account within ** days but till date amount is not credited in bank account. This is the *th time I have applied for refu...
Jul 15, 2020 by Komal Agarwal
Goibibo - Airticket cancellation refund not received Open
My name is Kalpesh and I have not received refund after *** days of initiated refund by Goibibo which would be received within ** to ** days as per email confirmation by Goibibo for booking id AMDNTS*YI and Airline PNR-RC*YUR. As per Turkish ai...
Jul 15, 2020 by Kalpesh
Make my trip - Refund issue from makemytrip Closed
Booked a round trip from mmt but due to some issue I booked for the wrong Month. Due to corona it won't be possible for me to travel during that time period so within an hour of booking. But sadly they deducted ** Percent of the booking amount....
Jul 15, 2020 by Mohit Kandwal
Mahalaxmi Travels ISO - Bus departed earlier than the time mentioned on ticket Closed
I booked a ticket of Mahalaxmi Travels bus from Bilaspur(UP) to Jaipur (Raj) for **th July. Ticket number was TP *A********. departure time mentioned on ticket was **.** but the bus departed at **.** without taking me or informing me .Heavy lo...
Jul 14, 2020 by Sandeep Sharma
travolook in - Travolook failed to confirm my ticket money got deducted Not refunded yet Open
I had booked my flight dated **th June from delhi to kolkata on **th June through travolook with reference no : REF********. travolook failed to confirm my ticket though money got deducted. Got a mail that booking is in progress.as it was not...
Jul 14, 2020 by Mainul Islam Sk
Shree Narayan Tours And Travels - Train ticket refund is still with Travel agent Closed
Hi , Thank you voxya for providing this platform. This is the first time ever there is need for me to file a consumer complaint. So My mom and my aunts had booked train tickets in Feb **** to travel from Pune to Mount abu( to and fro t...
Jul 12, 2020 by Rutuja
GoAir Airline - Full refull against cancelled flight Closed
I've booked a flight ticket with goair airline which got cancelled from the airline itself * times. I didn't get any call, mails or messages about the cancellation. Now when I call their service number or mail them, they don't bother to reply t...
Jul 12, 2020 by Anil Patra
Make My Trip - Flight Cancelled by Airline but Huge amount deducted from me Closed
Hello, I booked flight through make my trip. Now Air Asia cancelled the flight due to operational reason. But a huge amount of my booking deducted by make my trip. Total amount of ticket was ₹****. But Make my trip is returning only...
Jul 11, 2020 by Subhra Datta Roy
Make My Trip - Flights cancelled by airlines and no refund Open
I had booked * business class tickets from Mumbai to Montpellier on *st Feb **** for my senior parents with a travelling date of April *th **** and return back from Montpellier on June *th ****. Both these sectors got cancelled and hence these ...
Jul 10, 2020 by Kenrick Nazareth
Oyo - Refund Not Received Closed
Booking id - GRIH8174 I haven't got any refund for the aforementioned booking id i have called customer care many times but they are useless and in app there's showing that the refund is successful. I am a wizard gold member i shouldn't be tre...
Jul 10, 2020 by Kanishka Gupta
Flipkart travel - AirTicket PNR AirIndia Booking ID FlipkartTravel neither getting rescheduled nor refunded back Closed
I am very sorry to file a complaint against Flipkart Travel that I have tried several rescheduling dates with several emails but every time I am getting the same reply email that Flight is not available. When I myself try for tickets through th...
Jul 10, 2020 by Dyutiraj Jagadananda Nayak
HAPPYEASY GO - Not issuing ticket from credit shell Open
I booked a flight from Hyderabad to Port Blair **th March - PNR (FL**KM). It was cancelled due to lockdown and the credit shell was issued to happy easy go . So now i need to travel from Hyderabad to Delhi . But Company has no option to all...
Jul 10, 2020 by Tanuj Bhatia
Cleartrip - Refund not recieved fake assurance Open
I had three cancelled bookings with cleartrip in march **** * with vistara rs. **,*** and * with spicejet rs.**, *** total... When the flights got cancelled due to covid vistara sent the full refund to cleartrip in mid-march and since then the...
Jul 09, 2020 by Awsaf jeelani
Yatra Com - Cab booking Offered Resolution
I booked a cab imfrom yatra on **th june **** but due ti some issue amount was deducted but booking was not done. Raised issue with yatra but no resolution. No booking showing in app but they gave me ref number of booking. Also getmecab(yatra p...
Jul 09, 2020 by Azeem Anwar
Due to the COVID-** Lockdown my Qatar Flight (PNR: JK*QAN) was cancelled by Qatar Airlines itself. I did my booking in January *, **** through the infamous ClearTrip (TripID: ************). I requested for my refund, but I only got the generic ...
Jul 09, 2020 by Deval Kaushik Shah
OYO ROOMS - CHENNAI , INDIA - COMPANY IS DENYING REFUND FOR THE TECHNICAL PROBLEM FROM THEIR SIDE Closed
Hello, On **th June **** i tried booking a room in OYO ***** Hotel BSR Grand and also tried paying the amount through my Google pay account. At that time payment was not successful and even the booking with payment due status was not getting...
Jul 09, 2020 by V ARUN KUMAR
HAPPYEASY GO - CaseId RE Status of refund Happyeasy Go Open
Dear Team I booked flight ticket from HappyEasy Go on Jan'** before lock down from LKO-CCU and back but while lockdown my flight was cancelled by the airline company and as per the written statement (attached with this complaint) by the airlin...
Jul 09, 2020 by Bikash Mukherjee
Make My Trip India Pvt Ltd - Make my Trip not ready to refund customers Flight Ticket amount Closed
Dear Sir/Madam, I booked flight ticket from Ireland to Bangalore for the date May **th ****. Unfortunately because of COVID Pandemic situation, flights were not flying, All flights got cancelled, since from May **th until now i have raised more...
Jul 09, 2020 by Sangappa Handi
Makemytrip india Pvt Ltd - Refund from www makemytrip comon flight cancelled by the airline Open
I had booked flight for my wife Mrs Anupriya Chauhan Naithani, Age -** yrs, from goa-bangalore-dehradun.. Air Asia flight for Goa to Bangalore and Indigo flight from Bangalore to Dehradun .. the travel date was ** Jul **. The above booking was ...
Jul 09, 2020 by Priyank Naithani
Goibibo - Refund not received Open
British Airways tickets were booked for * from Mumbai to New York and Back (**th May onwards and *rd June **** Return) Goibibo ID no. TUAJZDZ*T. Due to COVID **, flights got suspended. Had asked the agent to cancel the booking with full refund....
Jul 08, 2020 by Nand Kishore Pandey
Yatra - Flight Cancellation Charges Awaiting Details
Yatra told me to contact Air Asia for cancellation as the booking time was very near. When contacting Air Asia they told me I need to contact YATRA since they have all my booking details and payment details too which is correct. No where to con...
Jul 08, 2020 by Jaideep Mukherjee
Yatra Com - Yatra refund not received Closed
My international flight was cancelled by airline due to Covid, airline has already refunded to Yatra, but i have still not received my refund. Flight was cancelled in March but still no refund received. Have called customer support many times, ...
Jul 07, 2020 by Nital Shah
Yatra.com - Yatra com Refund Not Credited In Bank Account Closed
I have booked our below mentioned international travel tickets from Yatra.com on *th November **** with full payment on booking the flight tickets. The scheduled travel dates were from *st May **** till **th May **** to the destinations mention...
Jul 06, 2020 by Dhiraj Rankhambe
Cleartrip - Undue Delay with Fight Ticket Refund Open
I had cancelled my flights Delhi to Goa return when the Indian government announced a lock down and cancelled all domestic flights for the forseeable future. This time frame included the dates for which I had booked. Initially, Cleartrip promis...
Jul 06, 2020 by Rajit Singh Lamba
Yatra - Full refund for air ticket not given during COVID19 Cancellation Closed
I had booked tickets for * members of my family. Due to COVID-** situation I had visited Mumbai Airport on **th March to enquire about my Flight status at AIR INDIA office (with in Airport). From there i came to know all departure for Air Indi...
Jul 05, 2020 by Nirav Shah
Make My Trip - Refund not recieved Open
I had booked a flight for travel on March **. But on March ** the airline cancelled my flight and transferred the money to Make My Trip. I have tried many times to contact Make My Trip. They do not call us. All they do is provide us some links,...
Jul 03, 2020 by TONY JOSE
Ola Cab - Wrongful Charge by OLA cab driver Open
Hi, Most respectfully, I beg to say that my name is amit chauhan. Citizen of delhi. Today, I booked a cab from my arrival point DAV Public School Delhi to Vasundhra Sector * Ghaziabad. Destination Place Elara Banquet Hall. CRN number *******...
Jul 03, 2020 by amit chauhan
Travels office - Ticket cancellation Closed
I have booked a ticket from latur to solapur in aakshata travels but on time of departure travels refuse to go to solapur without prior intimation loss due to this trip travels ticket latur to solapur : *** /- train ticket from solapur ...
Jul 02, 2020 by Arjun Gambhir
Ixigo - Refund Not Provided Open
It has been over * weeks since i have cancelled my flight ticket with the ixigo site and they have not provided me with any kind of refund. I have tried contacting them several times but they always reply to wait...
Jul 02, 2020 by Kunwar Vikrant
Yatra - I am not getting refund from yatra Awaiting Details
Hello Team, I had booked my flight but due to covid lockdown all the flight got cancelled i had checked. With spicejet they refunded to yatra but now yatra is not ready to refund my money. Could you please help me how i can get my refund ba...
Jul 02, 2020 by Akansha
GSRTC Gujarat state Road Transport Corporation - GSRTC tickets booking cancelation purpose Closed
Kindly note that I have update complain in national halp and complain no is "*******".I have * tickets book from gsrtc.in site but now I don't traveling require and I contect to gsrtc Coustmor care he says me tickets can not cancle, you update ...
Jul 01, 2020 by Arjun dineshbhai malaviya
Yatra - Full refund not processed Offered Resolution
I have cancelled my international flight ticket booked through yatra.com on *nd April, **** due to covid-** crisis which lead to the cancellation of all the flights to and fro from India. As per the airlines guidelines displayed by yatra, I am...
Jun 30, 2020 by Venkatesh Mondi
Yatra - Refund not processed Offered Resolution
I booked round trip ticket for Delhi to Leh trip on **th Feb ****. My travel date is **th May and **th May ****. Due to lock down i rescheduled ticket on **th Aug **** and *th Sept **** accordingly. I multiple times raised compliant on yatra cu...
Jun 30, 2020 by Avaniben Patel
Happyeasygo.com - Refund pending from last 4 months Closed
I had cancelled my air ticket with airlines in march. They had initiated the full refund which will go to vendor and then vendor further had to push the refund. Vendor i.e. happyeasygo gave me ** days for which i waited patiently but still no...
Jun 29, 2020 by Keshav rastogi
Make my trip - Due to COVID19 flight was cancelled and in return getting a voucher which is valid till dec 2020 Closed
I'm a student doing my masters and wanted to visit my family for Easter, due to covid I had to get an earlier flight which I booked via Makemytrip and came back to India from London. But since the time I landed home I'm trying to reschedule my ...
Jun 28, 2020 by Saloni
Make My Trip Pvt Ltd - Only received Parial Refund not Full Open
I have not got the full refund amount for the booking id NF**************. I was supposed to received ****, but only received ****. as per conversion with Indigo, they have already refunded the whole amount, **** amout was refunded to MakeMyTri...
Jun 28, 2020 by Sweety
Yatra Online Pvt Ltd - Refund not received Open
I have booked an Indigo flight ticket through Yatra Online Pvt Limitited on ** Jan, **** from Port blair to Hyderabad for the date * April, ****(PNR - XJ**RM, Booking reference number - *************). I have paid a total amount of Rs. ****. T...
Jun 28, 2020 by Sahitya Thotla
Vraman Special - Not refunding my advance amount Open
Hi Team, I planned for an Andaman trip in April **** and I gave an advance amount of ***** to 'Vraman special' During my interaction, they said if your travel was affected with corona we will provide the entire refund But now they are ...
Jun 27, 2020 by Ravi Teja
Yatra - Incorrect refund processed Closed
Hi, I cancelled my domestic flight booking with reference number - ************ ; While checking the cancellation charges on mobile app the refund amount was shown to be - Rs. **,*** and I got an email also saying that the refund amount ...
Jun 26, 2020 by Piyush
Myntra - Package not delivered and amout not refunded Open
This is regarding my ORDER NO: *******-*******-******* from Mynta which was placed on ** may and Myntra has not even shipped my item as i have checked with their Ekart Logistics but they changed the status as shipped so that I am unable to can...
Jun 26, 2020 by Santosh bisht
Easemytrip.com - Flight cancelled by Airline apply Heavy Cancellation Closed
I have booked flight for my parents on EaseMyTrip.com for date ** May **** from BOM-AUH-BOM with GoAir flight and for this booking I have paid Rs. *****/- GoAir Advisory On Coronavirus:- https://www.easemytrip.com/goair-waiveroffer-during-c...
Jun 25, 2020 by Avinash Patil
Makemytrip - No refund Open
We are residents of Germany and have to catch Vande Bharat flight to Frankfurt. I have booked ticket for **th May **** AirAsia flight **:** from Indore to Delhi for my wife and infant daughter. On **th May AirAsia called and messaged to confirm...
Jun 23, 2020 by Akshay Mittal
Oyo - Refund not received Closed
Booking Id: KMFU**** Summary: I had prepaid and booked a hotel. On reaching, I found out the pictures on app were of a different hotel and were vastly different from the hotel I reached. This was dated xx I mentioned the same to OYO on that d...
Jun 22, 2020 by Santam Baul
Yatra Com - Yatra Reference Number refund delay Offered Resolution
On */**/**** *:**:** AM From: thakuranjana**@ymail.com To: support@yatra.com Cc: prem****@live.com Subject: Covid-** refund Dear sir/madam I would like to inform you after getting many disappointment and harrasment from yatra, still c...
Jun 21, 2020 by Anjana Thakur
Cleatrip - Refund not received Open
Trip ID ************ Go Air has full refunded my money but cleartrip has neither responded nor refunded my money. I have sent email to them many times and their customer care number is not working....
Jun 20, 2020 by Pankaj Kumar Rohila
IXIGO TRAIN BOOKING APP - Refund of train ticket Open
I have filed TDR for my Tain journey . IRCTC approved amount and sefunded the amount to IXIGO. I am writing them on emails so many times but they are not replying or resolving my issue ....
Jun 19, 2020 by Varun rathi
Makemytrip india Pvt Ltd - Flight Booking Cancellation Refund Closed
Goair Correspondence no G*-******** makemytrip Refund of Cancellation of Ticket I would like to bring to your kindest attention that, I had booked my ticket by on **/**/**** Goair thru makemy trip from Mumbai to Muscat on **/**/*...
Jun 19, 2020 by Sayed
Make My Trip - Misrepresentation on refund terms Closed
I booked a cab from Delhi to Patiala for **th June, **** on *th June, ****. Due to the ongoing pandemic, it was mandatory to get an e-pass from the respective government to travel inter-state otherwise the booking will be cancelled. In the c...
Jun 18, 2020 by Nitin Aggarwal
Travelyaari.com - Refund not get Closed
Hello sir I booked my ticket from travelyaari jaisalmer to vadodara on date **/**/**. But due to buses strike in rajasthan for taxmaafi.my bus was cancelled by thar bus operator.i try many times to call customer care of travelyaari more than *...
Jun 18, 2020 by Shivam rushkumar suthar
Oyolife - Security deposit refund not received Open
Hi, I have checked out of my Oyolife *** property in February. According to their policy, I should have got my refund within **-** days. But even after more than * months and ** mails, I have not received my security refund. I have also call...
Jun 17, 2020 by Sparsh
Easemytrip.com - Booking has been Rejected but refund not get Closed
I booked (**/**/**** ) a Trip Agartala to Guwahati via Kolkata , after booking Complete * hours later One Call came form EaseMyTrip and said Your booking has been Rejected , don't worry We will refund your full fare amount with in */* days . ...
Jun 16, 2020 by Rajesh Debnath
Make My Trip - Refund credited to Wallet against Credir Card Open
I had booked air tickets for Japan Olympics (ANA) which were cancelled a month back & the refund amount of INR ***** was to be credited back by Make My trip to the credit card through which tickets were booked. It was an option that was provide...
Jun 15, 2020 by PAVAN SAVANT
Paytm Travel - No valid response on queries and not initiating refund Open
I have raised a concern at Paytm travel after cancellation of my return ticket by the operator spiceject which was booked for October, **** using Paytm travel service in the Paytm app. As I won't be able reschedule my travel dates and time, I h...
Jun 13, 2020 by Clint Joseph
Rahul Travels - Service is not provided by them and also not refund money Closed
I online booked one way taxi from raipur to raigarh at ** march **** , ** - * pm ,but they tell me that taxi is not available at *:** pm, they not informed me at that time also. after some time the tel me for refund money after few days in my...
Jun 12, 2020 by Siddhant singh
Yatra - Refund Not Being Provided by Yatra Offered Resolution
This is with respect to my tickets from Bangalore to Italy and back. We had booked * tickets before Covid-** took place. Once Covid-** broke out, Emirates cancelled our flight and we were told by Yatra that the booking amount will be refunded. ...
Jun 12, 2020 by Neeraj Vyas
Goibibo airlines - Refund For Booking ID Open
I have booked a ticket on **st May **** from my goibibo mobile app travelling from Hyderabad to Kolkata with Booking ID as TUAGV*Q*W and Passenger Name as S Prasant Singupuram for journey commencement date of **th June **** with an amount of ...
Jun 12, 2020 by R Manoj Kumar
Make my trip - Delay in furnishing Refund Open
I booked a couple holiday trip to Bali, Indonesia on **/**/**** through Make MyTrip. The trip was to start from New Delhi on **nd March **** but it got cancelled in the wake of the unforeseen coronavirus pandemic and the ensuing lockdown. Durin...
Jun 12, 2020 by Utkarsh Agrawal
Yatra.com - Refund of air ticket not processed by Yatra despite indigo allowed full refund Closed
Dear Sir, I had booked my singapore flights (me and * family members) in January **** through Yatra.com for indigo flights. After **-** days, Indigo informed that those flights were cancelled and they offered me to board other earlier flight...
Jun 11, 2020 by Sushil Kumar Agarwal
Makemytrip (india) Pvt. Ltd. - Refund not processed for more than three months Closed
I have booked air tickets with Makemytrip from Hyderabad to Trichy for travel date ** Apr **** and return date of ** Apr ****. Their booking ID is NF**************. Later I had to cancel it as I couldnt travel and hence asked to process the re...
Jun 11, 2020 by Avinash Sirsath
I booked a ticket from Bangalore to Ranchi on *th April ****, and cancelled the same on **th April ****. The ticket was under cancellation protection and refundable amount shown at the time of cancellation was *****. It has been more than one ...
Jun 10, 2020 by Rashmi Mishra
Goibibo - Flight booked by Goibibo resumed at last moment after being cancelled as per government regulation Open
I booked flight from Pune to Lucknow via Hyderabad last month for **th May PNR : WNFUMA. *E***-Pune to Hyd *E***- Hyd to LKO the flight *E*** was cancelled and and at before the day of departure the received below message and later it was ...
Jun 09, 2020 by Ankur Srivastava
Akbar Online Booking Co. Pvt. Ltd. - AKBAR TRAVELS PLAYING WITH REFUND BY TURKISH AIRLINE Unethical Business Open
Dear Sir / Ma'am, Hope you are doing well. I hope you and your family is safe and healthy. I had confirmed booking with Turkish Airline (Ticket NO: ************* & **) done through Akbar Travels (AT- *********) **th June **** Istanbul Turke...
Jun 09, 2020 by Umang Poddar
Easemytrip.com - Not refunding the insurance amount charged for full fare refund on cancellation Offered Resolution
I have booked following * tickets on easemytrip.com after paying the insurance amount of Rs *** per passenger extra at the time of booking so that I can get full refund on cancellation later. Booking Id EMT******** PNR YCDIGA Booking Id EMT...
Jun 09, 2020 by Gaurav Dubey
Goibibo - Airline refund Closed
Hi team its regard to my flight on **rd May with PNR XL*WGG Due to COVID** situation, THE FLIGHT GOT CANCELLED, and i have requested INDIGO for the refund, INDIGO has refunded he entire amount to GOIBIBO, HOWEVER GOIBIBO hasnt refunded the enti...
Jun 07, 2020 by Janakiram
Goibibo - Flight refund Open
I booked two international flight tickets from Goibibo (round trip) for me and my husband on **th February, ****. My date of journey was **rd May,**** and the return flight was on **th May, ****. Due to Covid** lockdown, both the flights were c...
Jun 07, 2020 by PRIYANKA ROY
Veer Trip agency - Refund not yet recived by Veer Trip Open
*. I booked air ticket from ahmedabad to bangalore through veer trip agency vide their order id No ******** dated ** Mar **** under which indigo flight scheduled dated ** Apr **** but the flight has been cancelled due to situation of covid-**...
Jun 06, 2020 by Nandita Pathak
Make My Trip - REFUND OR CREDIT VOUCHER NOT RECEIVED FOR FLIGHT UN OPERATIONAL Open
I BOOKED A FLIGHT AI*** THROUGH MAKE MY TRIP FOR ** MAY ****. THE FLIGHT DIDNT OPERATE DUE TO COVID ** PANDEMIC. SO I CANCELLED THE FLIGHT AND RAISED REQUEST FOR REFUND. BUT SEVERAL TIME MY CLAIM GOT CANCELLED. I AM UNABLE TO RESCHEDULE THE FL...
Jun 06, 2020 by SHIVAJI VISHNOI
Yatra.com - Refund not provide and not able to book flights using Credit shell Closed
I have booked the round trip flight from chennai to goa through yatra on *th march. I called the airlines support and they already processed the refund from their side but yatra is holding the money and not releasing it. I mailed them *** time...
Jun 06, 2020 by Paresh kumar sahoo
Yatra - Refund not given Closed
Hai. I have booked flight tickets after Govt announced that flights booking has started from **st May ****. Tickets booked on **nd May as there was death in my family and it's an emergency to go. Flight was cancelled. Airlines has refunded my a...
Jun 06, 2020 by Shiva Shankar
Goibibo - Refund not recieved Open
I booked a flight ticket through goibibo on * june ****. Booking ID <<GOFLDIOS**F*E**********>>. I paid through icici bank debit card and transaction id is <<VIN/IBIBO GROUP/************/***********>>. After *-* hours of payment I received ...
Jun 05, 2020 by Arshvir singh sidhu
Yatra.com - Refund not received Closed
I had booked a flight from bangalore to kolkata to travel on **th april **** via yatra. But due to extension of lockdown, the airlines cancelled the flight. My flight booking was under yatra cancellation protection as well. PNR no : S*J**G ...
Jun 05, 2020 by Asmita maity
Yatra - Refund of Rs Closed
I have mailed so many times to yatra Dated - **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****, **.**.****, **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.**** for cancellation of my holiday...
Jun 04, 2020 by Bikash Kumar sahoo
Yatra Com - YATRA COM NOT REFUNDING THE AMOUNT Closed
CANCELLED PNR/Booking Ref.: RJI*YZ. THE FULL REFUND HAS BEEN TRANSFERRED TO THE AGENCY ACCOUNT AND HAS BEEN CONFIRMED BY INDIGO AIRLINES A NUMER OF TIMES. YATRA.COM HAS STILL NOT REFUNDED THE AMOUNT....
Jun 04, 2020 by BISWAS BANSAL
Yatra.com - Not getting my refund Closed
I have booked my ticked for **th April ****but flights got cancled due to covid** . I have clame for my refund on ** April **** for cancled flight its more then a month I have ask many times for my money they are replying with RESOLVED status ...
Jun 04, 2020 by Mayank Mishra
Go Indigo - Indigo airlines credit shell amount is not refunding me Open
PNR/Booking Ref.: GGC*HS Status Date of Booking* Payment Status CONFIRMED ** Apr ** **:**:** (UTC) Approved *Booking Date reflects in UTC (Universal Time Coordinated), all other timings mentioned are as per Local Time. IndiGo Passenger...
May 31, 2020 by Sarvigari ravindar Reddy
Cleartrip Flights - Zero Fake Support from Cleartrip Open
I booked a flight from Nagpur to Pune on **th may of date *th June, time - **:** to **:**. This was a flexi ticket which I opted by giving an extra amount of ₹ *** ( approx ). So as my planned changed so when I tried to reschedule the ticket ...
May 31, 2020 by Nikhil Ujwal Gaikwad
Yatra - Money not refunded for Cancelled Flight Closed
I booked an air india flight scheduled for *th June, ****, on ** May'** , with Booking Ref No. ************* , and PNR JLRTT. But even after deducting the money, my travel status showed unconfirmed, and I did not receive any ticket. So I tried...
May 31, 2020 by Sameek Kundu
Yatra.com - Money deducted but booking not confirmed Closed
Hello, I made a booking through Yatra.com on Mar **’ **** my account was debited but booking not confirmed. I again booked it and money debited. I thought the unsuccessful booking refund will be credit back in * days as per the policy for ...
May 31, 2020 by Marut Sharma
Make my trip - Whole PNR cancelled while issuing fare difference refund Open
I booked a flight ticket for my friend and his father from Make My trip (MMT) for ** April ****. But due to coronavirus situation at this time on ** April I rescheduled the flight on *th Feb, **** with Indigo website. As the new booking was of ...
May 31, 2020 by Surajit Pramanik
Easemytrip.com - Refund not given Closed
I booked ticket from easemytrip on **/**/** and its cost me **k+. Due to covid** flight got cancelled from airlines and after checking with airlines, they said you can get full refund from where(easemytrip) you booked ticket. I tried to call so...
May 31, 2020 by Vishal Surve
Make My Trip - Flight cancelled by Airline due to COVID19 refund is not received yet no number through which we can Open
Dear, Pls pls pls help me out i'm in big trouble no one is helping me out From last * months i'm requesting make my trip to refund my money these guys are just taking time from me they fake promises that they will be providing a supervisor cal...
May 30, 2020 by Ayush Singh
Yatra - Refund not received Closed
On ** April I cancel my flight booking and I was informed by Yatra by ** days refund will be into my bank Account but still I didn’t get my refund whereas Indigo has confirmed long time back they have given refund to Yatra for cancellation. ...
May 28, 2020 by Subhojit biswas
Yatra Com - Airlines has cancelled the flight due to covid Offered Resolution
I have still not recieved my flight cancellation (REf no-*************-My-Booking) refund although your website is asking to check for update after ** hours.Moreover, Airline has confirmed refund was done to yatra. Do let me when the refund I w...
May 27, 2020 by sricharan
Makemytrip - Booking Id Cancellation and refund Open
Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...
May 26, 2020 by RAJIV RANA
Club Mahindra Holidays - Non refunding of amount despite cancellation in stipulated time Closed
I dr.navendu agarwal with my wife dr ankita garg opted for and bought club mahindra holidays white membership on ** november **** . I requested for cancellation of same on ** december **** due to false claims of benefits by the company represe...
May 26, 2020 by Dr. Navendu Agarwal
Yatra.com - Flight Ticket cost not yet refunded Offered Resolution
Hi Team, It's a matter of deep concern for me that "My booked/confirmed flight Indigo E-ticket (for May **th) was CANCELLED directly by Airline as seen today morning (May **th morning) in my ticket status from yatra.com (snap was captured im...
May 25, 2020 by Shreyas Srivastava
Make my trip - Didnot refund full amount Open
I had booked a ticket from vijayawada to goa on march ** trough make my trip using bajaj finserv card.Due to covid -** .All the flights were cancled and the airlines give full eefund i.e Rs:****.** but the make my trip processed only Rs:****.**...
May 25, 2020 by RAVI TEJA MAMILLAPLLI
Yatra - Online Offered Resolution
Ni made bus ticket kn this site but due to lockdown bus got cancel but i didn't receive any update from yatra and refund.. And i mailed number times no reply n there is no customer care service...
May 24, 2020 by Nikhil
Goibbo - Fraud company GOIBIBO Flight company said take full refund and Goibibo deducted charges behalf of f Open
FK GOIBIBO company. I received refund after submitting * requests Or you can say begging for * times for my money. And they refunded into the Fking GoibiboCash wallet they says so I have to use their Fking site again to use MY MONEY. I recei...
May 23, 2020 by Pranav Nijampurkar
Goibibo airlines - Promised services not provided Deficiency in service Open
Y concerns are: *) My flight ticket has "cancellation protection" ,provided by goibibo for which extra premium of Rs***.** has been paid at the time of booking which is clearly mentioned in attached invoice. *) Ticket has been cancelled by airl...
May 23, 2020 by RAJESH SHARAN JHA
Goibibo airlines - Non refund of amount for a cancelled flight Open
Booked * tickets for Trujet *T-*** on ** May ****, departing time **:** with PNRs EF**E* and U**E*B. The flight is cancelled due to corona outbreak. Due to the reason being the flight itself is cancelled im eligible for a full refund of rupees...
May 23, 2020 by Hanuma Akula
Ebix Travel Private Limited - Naresh pal Closed
My PNR ZI*UYX.booking id PRL*B*A*VJK .aap log hame befkoof bana kar rkha h SBI bank bola koi refund nhi aaya hai.aap log jaisa fraud agency nhi dekhi. Itna time nhi lagta h refund krne me jitna aap log laga rhe ho...........**/**/** se account ...
May 22, 2020 by Naresh pal
Yatra - Flight cancelled but amount is not refunded Closed
Hello, I have booked a flight from Bangalore to Patna for **th April **** in spicejet airlines from Yatra.com. Flight got cancelled due to covid**. As per spicejet they have refunded the full amount to yatra on **th may ****. I have emailed a...
May 22, 2020 by Manash Kumar ghosh
Goindigo - Refund from airlines Open
I booked Indigo airlines ticket through goibibo agent. Due to covid-** outbreak, flights have been cancelled. Now, instead of giving refund, they just give credit shell with defined limit date. I booked ticket for particular planned tour act...
May 21, 2020 by Dhaval shah
Travel Sevak Ltcsafar Com And Travel Co India - BOOKING ADVANCE NOT REFUNDED Open
My father booked a tour package from MAA to IXZ and back (**-** mar **) inclusive of air tickets, travel, accommodation with meals. Our deal was, if trip is cancelled due to any reason full amount excluding cancellation charges of air ticket i...
May 19, 2020 by Swastik L Patel
Yatra.com - Not Refunding Closed
Its more than a month and did more than ** time follow-up and they are not resolving the issues and my refund is still pending. Booking ref-: ************* ...
May 18, 2020 by Manik Chandra
Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff Open
Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...
May 18, 2020 by Anshu Katiyar
Make My Trip Pvt Ltd - Poor services and lack of accountability thereafter Open
Lack of support from makemytrip in rescheduling flight from Paris to Delhi which was allowed by airline at free of cost. Consequently, had to book a new ticket and have been requesting makemytrip to refund the original ticket amount. Makemytrip...
May 16, 2020 by TANUPRIYA
Easemytrip.com - Money not refund Closed
I booked ticket on easemytrip march due to coronvirus pendmic indigo has been refunded my amount **** rupees on ** march till I didn't get my refund. I raised ** times compaint but one hear my complaint. Watsapa service is worst service. If y...
May 16, 2020 by Sazid alam
Yatra Online Private Limited - Refund Not Issues Offered Resolution
My flight got cancelled on March **th of indigo , of ticket pricing ****, according to indigo they have sent the refund to yatra on **st March but till date i.e **th May i have not got my refund back on my card. I habe sent ** -** emails but al...
May 15, 2020 by Sahil Nijhawan
Orient Tourism Pvt Ltd - Refund not received from travel agent Open
Dear Voxya Customer Service:: This is regarding five return tickets from Bengalaru to Mumbai on March **, **** by Go Air. These tickets were purchased through "Orient Tourism Pvt Ltd" in Vashi, Navi Mumbai. The last name of all five passenger...
May 14, 2020 by Radha Govindrajan
Make My Trip.com - Airlines agent Open
Complaint: *. I have booked a flight ticket for two persons i.e. Venkataraman Sekharan and A.M.Parvathy on **th March **** for travel by indigo flight on ** April ****. (encl.*). *. Since the lock down was extended by Government of India, I...
May 12, 2020 by Venkataraman sekharan
GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber City Phase III GurgaonIndia - Refund Not Made Open
On **.**.**** I had booked hotel River View Retreat, Jim Corbette National Park for the period **.**.**** to **.**.****. Then on **.**.**** I came to know that govt. may declare complete lock down on account of COVID-** for **.**.****, so I req...
May 11, 2020 by Wasiqur Rahman Khan
Easemytrip.com - Refund Closed
I made a booking through easemytrip from Delhi to jammu with booking I'd: EMT******** As its covid ** situation spicejet suspended their flight. Spoke with airlines they said refund was already credited on April ** into travel agency account(...
May 11, 2020 by Rocky Malhotra
Goibibo - Goibibo not refunding the amount Open
I am writing to you to raise an issue about: Train Services The issue that I have experienced was: Hi Team, My name is Sanil. My registered mobile no with goibibo is **********. I have two train tickets booked for may *th and may **th. Now ...
May 10, 2020 by Sanil mohan
Goibibo and Irctc - Refund of cancelled train tickets Open
My train tickets having journey date *nd April, **rd April ,*rd May and *th May ,all cancelled due to nation wide corona lockdown, but it's now over ** days stilll no refund from ur end . Checked all through IRCTC , I found all tickets amount ...
May 08, 2020 by Dandapani desati
Redbus - RedbusBus got CANCELLED REFUND NOT given back Closed
On **th January ****, I cancelled my two ticket which i booked on Rebus from Coimbatore to Tiruvannamalai. But , i still did not receive by refund amount (rs:****).I called them so many times.Kindly please help me to get the refund amount from ...
May 07, 2020 by Ramya
Make My Trip - Hotel booking cancellation refund not possible Open
I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my boo...
May 07, 2020 by Dr Sachin George
Makemytrip - Bad experience Open
Booking id: NH************* . I booked this hotel for * guest . Checkin only late night but totally very very bad experience. This hotel receptionist firstly not accept online bookings however I argue with them so they give room but room was ve...
May 06, 2020 by Daniel
Goibibo - Goibibo Refund for cancelled ticket is not received Open
I booked ticket for * person on *st march from Chennai-Kolkata ( PNR-EPI*HE). On **th march i received message from the airline(Indigo) about flight reschedule due to some issue with an option of cancellation of ticket for Zero charges. I cance...
May 06, 2020 by Jalal Uddin Mondal
Cleartrip - Refund nt processed even after 60 days Open
I booked ticket from seoun ( south korea) to Singapore and Singapore to india through cleartrip for travel date * march , but when i landed airport Singapore airlines not allowed foreign passenger to board flight due to covid ** situation henc...
May 05, 2020 by Akshay yadav
Goibibo - Refund of cancelled flight Open
I have booked my air tickets on Lufthansa airlines to Austria in Dec **** and later tried contacting goibibo since February, when Lufthansa announced to refund the amount due to COVID-** scare. Unfortunately there is no proper response from the...
May 04, 2020 by Mallikarjun Reddy K
Makemytrip (india) Pvt. Ltd. - Train Ticket refund not issue Open
I've booked two train tickets for **th April **** on makemytrip(mmt). Upon the extension on COVID-** Lockdown the train got cancelled. But the mmt app shows the trip as completed and so I cannot request for a refund on the same. I've Contacted...
May 03, 2020 by Akshay Premanand
Sterling Holiday Resorts (India) Limited - Refused to provide Refund on policy cancellation Open
I purchased the sterling holidays policy on */**/**** with a initial payment of ***** and and other payments as emi option and their agent named Rahul Agarwal and their rajasthan head named mr jayant singh promised me that my next payment of th...
May 02, 2020 by Hitesh Mohnot
Ibibo Group Private Limited - Domestic Flight Refund Open
I have booked the flight ticket for **th Mar from Amritsar to Bangalore but it was canceled by airline because of janta curfew and same time the initiate the refund and transfer to Goibibo, but still i have not received the refund, i have rece...
May 01, 2020 by Yogesh Malhotra
Tripfactory - Refund not processed Open
Booked a package from TripFactory (Travel during Feb ****). In the entire duration of the tour, there were multiple bookings cancelled at the last moment which left a very bad taste in our holiday. There were * such occasions of refund which wa...
Apr 30, 2020 by Deba Prasanna Das
Yatra.com - Refund not credited Offered Resolution
Booked A Flight On The Yatra Website(Ticket Attached). The Flights Got Cancelled And Rcvd An Email Confirmation On **th March From Yatra.Com. A Refund Initiation Email For Inr **,***.** Was Also Rcvd After A Query Was Sent. As Per The Email The...
Apr 29, 2020 by VISHWAJEET PRATAP SINGH
Goibbo - Goibibo not refunding although the airlines have confirmed that they have paid them the cancellation Open
Goibibo Booking ID: NSGO****S - I have not received the refund Dear Sir/Madam, I had bought tickets along with cancellation insurance cover on December, and cancelled the travel on March **. Goibibo confirmed the refund amount as attache...
Apr 25, 2020 by Kuntal Bhattacharya
Cleartrip Flights - Refund not processed after so many followups Open
I have booked a flight with trip ID ************ for my family travelling from Kuwait to India and return . Although the airlines (Indigo) has refunded the amount to cleartrip,they are not transferring the amount in my bank account .Every time...
Apr 22, 2020 by ali danish Raza
Yatra Online Pvt Ltd - Neither refunding full flight ticket booking amount nor allowing free travel date medification due t Closed
My round trip flight from Amman to New Delhi has been cancelled by Etihad Airways (booked through Yatra.com) due to the ongoing COVID** travel restrictions and neither I am being refunded the full booking amount nor I am allowed to change my da...
Apr 22, 2020 by Mohd. Arsh Akram
MakeMyTrip India Pvt Ltd - Make My Trip Blocked My Money In their My Wallet Closed
This is regarding cancellation of Booking IDs= NH************* & NH*************, When I was trying canceling by myself I was not getting the option to get the refund in my original payment mode so I had contacted Make My Trip Support and had a...
Apr 21, 2020 by Prathamesh Thorat
Happy Easy Go - Fraud Cheating by HappyEasyGo Closed
I made * bookings from MAA to RDP (cost- *,*** INR) and TRV to MAA (cost-**** INR). On that day after some time, I cancelled the *st booking and called HappyEasyGo regarding the cancellation and how they will be processing the amount so that I ...
Apr 18, 2020 by Abhishruti Mandal
Goibibo - Flight cancelled negligible refund Open
*. Please refer booking ID NDC**PRDT booked through goibibo. *. I have been refunded Rs ***/-for my ticket PNR NNRZWG from Delhi to Nuremberg on ** Mar ** out of Rs ***** paid. *. The reason for cancellation was because of cancellation of ...
Apr 18, 2020 by Aakash Bajaj
Easemytrip.com - Refund not provided by easemytrip Closed
Airlines named trujet They have themselves cancelled entire flight due to operations reasons. My PNR number is SQA**k. I have booked * tickets from EaseMyTrip. I need my full refund as soon as possible. I need my refund status. But there is no ...
Apr 17, 2020 by Viral gujarati
Goibibo - Refund amount not recieved Open
I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...
Apr 17, 2020 by Irfan Ahmad Patloo
Goibibo - Refund for flight cancelled due to outbreak of corona Open
I have had a ticket from manila to new delhi via bangkok Kolkata on ** /** march Having pnr no JG*FQH from manila to Bangkok... BPEWKE FROM BANGKOK TO KOLKATA TO NEW DELHI as per indian govt the flight bann from philipines (port of ori...
Apr 17, 2020 by Jamaldeen
OYO Rooms - Cheated by OYO Rooms Closed
This is regarding my Booking ID MUFT****. I had booked with hotel OYO ***** Mumtaz Mahal in Agra for *th March ****. On the after noon of *th March ****, i got to know from the manager of the property that the property was going to be closed f...
Apr 14, 2020 by S Arefin
Happyeasygo.com - Rescheduling refund not given by travel site Open
I, Rachit Agarwal, booked an online return e-ticket ID ****************** Budapest-Delhi from happyeasygo.com with onward travel date **/**/**** and return date **/**/**** from Alitalia airlines (PNR VPXROC). The ticket was free rescheduling fo...
Apr 06, 2020 by Rachit agarwal
Happyeasygo India Private Limited - Refund against cancellation of flight ticket not received Open
I booked an Indigo flight (PNR - LFLZQV, Kolkata-CCU to Chandigarh-IXC, scheduled on April **, ****) on February **, **** through HappyEasyGo. Later on March **, amidst COVID-** scares, I cancelled the booking directly through the Indigo websit...
Apr 03, 2020 by Suman Das
Makemytrip (india) Pvt. Ltd. - Refund not received of Closed
The issue that I have experienced was: My son has booked tickets on **th Feb **** for * of his friends from Moscow to Mumbai (** June ****) & Mumbai to Moscow (* Sep ****) for URAL Airlines thru Make My Trip. He booked these International ticke...
Apr 03, 2020 by Sunil A Doshi
Oyo Life - SECURITY DEPOSIT REFUND Open
They say **-** days of time takes for the refund, but its has already been a month and I still haven't received the refund. During these times of COVID-**, a company is harassing its customers by not providing what is theirs....
Mar 31, 2020 by Satyajit Baliyan
Make My Trip - Refund And Cancellation waiver By Make My Trip Cheated as No one Picks Call for existing booking Open
I have canceled my flight ticket to Booking ID - NN ************* Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****. Just because Make My Trip has not guided their customers whose tickets were already booked. They...
Mar 30, 2020 by Rahul Pathak
Travel Triangle - Refund for tour cancellation from Travel Triangle Open
We had booked a tour to Assam & Meghalaya from Travel Triangle from *nd April to *th April. An advance of **k odd was paid towards the booking amount. Now due to country lockdown we asked them for a refund or an extention of the tour for a year...
Mar 28, 2020 by Niyati Whawal
Make My Trip - Flight cancellation and refund not happening Open
Airlines has cancelled my flight and make my trip has not initiated my cancellation request and not refunded till date. Tried contacting there customer support serval times but the IVR is not allowing to connect me to the concern department and...
Mar 25, 2020 by Chethan B N
air asia airlines - Air Asia Cancelled the flight didn t refund the ticket cost Open
Hi , I had booked a ticket from hyd- bbi on *th of jun **** . Air Asia cancelled the flight due to operational issues and I asked my travel agency IRCTC to cancel and get me a full refund. Irctc without even reading the mail cancelled the ticke...
Mar 23, 2020 by RAJENDRA KUMAR JENA
Thetravelclub Co In - Fraud Travel Agent Open
The Travel club.co.in / The ride travel First of all, they go by the other name “the travel club” when you reach out to them for any travel enquirers and if you search by that name in google you will end up seeing lot of other “legitim...
Mar 22, 2020 by Arvind Agrawal
Sharing Travels Pvt Ltd - Travel Agency not helping in refund Closed
We had planned our family vacation to Maldives with Sharing Travels Pvt Ltd through Travel Triangle. Out trip is scheduled between *nd Apr to *th Apr ****. Due to the outbreak of COVID**, our flight of GOAir in which the tickets were booked als...
Mar 20, 2020 by Vasantha Nadar
Holizone club and resort India pvt ltd - Refund not initiated Open
I got a call from CLUB HOLIZONE company executive who provided me the information regarding our selection for attending their event at Chopra Residency, Hamirpur, Himachal Pradesh on * May, ****. They told me that being a Hyundai customer made ...
Mar 20, 2020 by Komal Jain
Easemytrip.com - Refund not done Closed
I had recently booked a flight from Mumbai to dhaka for **th March, ****.the same got rescheduled by the airlines. I then had it again rescheduled on **th March, ****. Neither did the said website sent an email nor a message regarding the two t...
Mar 20, 2020 by Mehnaz
Goibibo airlines - Negligence in resloving Reschedule of Flight Ticket Open
I booked a ticket from GoIbibo on **-**-**** as detailed below: GoAir (G****), PNR K*SM*Y, {**:** am Ranchi} to {**:** pm} New Delhi at Rs.**** for two persons. Due to Corona pandemic, I rescheduled it to **-**-****, using the online service ...
Mar 18, 2020 by SIRISH KUMAR SONNY
Air India Airlines - No response form Air india regarding cancellation postponement of tickets Open
We have booked flight tickets using Air india website from Vijayawada to tirupathi on March **nd and return flight on **th March from Tirupathi to Vijayawada,Due to Corona out break and as per the government guidelines and TTD guidelines we hav...
Mar 18, 2020 by K Raja Rajeswari
Goibibo Paulo Travels - Bus Ticket Booking Cancelled Open
I didn't get value of my money which i given for the bus tickets. I have Paid (Net Amount Rs.****/-) I have booked my bus tickets on * Feb **** for March **th, ****, for Goa to Mumbai. Bus Departure time was **:** hrs mins, I have booked * Tick...
Mar 17, 2020 by Prakash Soni
Easemytrip.com - Reschedule not happened Closed
I booked a ticket from easemytrip, then because of Corona virus issue I tried to reschedule with them. I called their customer care so many times but each time they told their. Backend team will call me. But when they called I was traveling so ...
Mar 16, 2020 by Mr SUJIT KUMAR SINGH
Goibbo - Goibibo COVID 19 Flight Refund against proposed cancellation reschedule of flight Open
I have booked flight from Hyderabad to Thailand and Bangkok to Hyderabad for the month of April in Air Asia. But due to Covid ** threat I have been contacting Goibbo several times for cancellation or reschedule and ll their IVR are busy ****. A...
Mar 16, 2020 by Suprabha Behera
Taj India Resorts - Taj india resortsdenial of services after full payment for 5 years Open
They offered us a membership of * years for hotel bookings in January. At the time of seeling we were told that bookings will be provided within ** days. They promised us free international tickets also. When we emailed them to book for March...
Mar 16, 2020 by Navdeep Kaur Bhinder
Yatra - No response for cancel refund Offered Resolution
I have been trying to connect with yatra on Email - no repsonse within the written time Phone- no one picks up Chat- keeps waiting Twitter- no response Need to get refund on one cancelled flight international Need to reschedule or cance...
Mar 14, 2020 by Devendra Katiyar
Hotel New Lion Gate Darjeeling - Darjeeling Hotel is not refunding money even if cancelled before 12 days Closed
I have booked * rooms at Hotel New Lion Gate, Darjeeling for * nights (March **-**). Rents per night for the rooms were INR **** and **** respectively. In whatsapp they have asked me to send amount for * night for both the rooms as advance book...
Mar 14, 2020 by Koustav Chakraborty
Makemytrip (india) Pvt. Ltd. - Refund for cancelled ticket Open
Hi, I have booked the round trip flight ticket to our mother on *th May **** using Chase credit card on MakeMyTrip.com. I closed the credit card account on the month of June. Time line details of the events: Ticket booked ...
Mar 13, 2020 by Alagar Gandhi
Yatra Com - Improper Services Incorrect information provided by Yatra agent led to loss of money Closed
Had booked a flight from yatra. It was to depart from Delhi on *th Feb**** around **AM. Due to corona virus situation flight had to be postponed by about a week. On calling yatra customer care on *th Feb**** at around *PM, we were provided with...
Mar 12, 2020 by Siddharth Singh
Cleartrip - Cleartrip Not Rescheduling Ticket as per Airline Policy Open
Cleartrip Not Rescheduling the Tickets as per Updated Airlines Policy on account of outbreak of Corona Virus. I have booked tickets from Hyderabad to Dubai adn Mumbai to Dubai for **th March for two families. I have been trying to reach out to...
Mar 12, 2020 by Pawan Mahawar
Trekwin Adventures - Fraud by Travel Company Trekwin Adventures Open
The company Trekwin adventures promised a trip to me to Auli from **th December to *nd Jan which they couldn't carry out due to the inability to deliver the promise of itinerary from their end. So they(The senior head Mr Jitendar whom I was in ...
Mar 12, 2020 by Aishwarya Kuzhikkat
Make My Trip Jet Airways - Refund for a cancelled Jet Airways flight Open
I Had Booked A Flight Ticket (NF**************) From Jet Airways Via Make My Trip; The Ticket Was Booked For *th May’**** From Mumbai –To– Goa (PNR Num PQWKSG) Ticket Attached For Your Reference. Due To Temporary Shutdown Of Jet Airways ...
Mar 12, 2020 by Mitchel Fernandes
Countryard Imperial Inn & Suites - Froud company Open
I got a call from their side for gift voucher I go to receive they tell us about plan. We decide to purchase. We pay partial payment onf **** and they asked to full payment we don't have so we refused to plan. They told us to void or return our...
Mar 06, 2020 by Monika singh
OYO Rooms - REFUND INITIATED FROM OYO BUT NOT RECEIVED Closed
I booked hotel for my Goa trip from OYO on **.**.**** and paid full amount Rs.**,***/- via Google Pay but they cancelled my booking cause i unable to receive their call after few days of booking. I received message from OYO that my booking is c...
Mar 06, 2020 by PRAGNESH RAMANIKBHAI PARMAR
Oyo - Oyo Team had cancelled the room which was booked due to their technical error and never received res Open
Oyo Team had cancelled the room which was booked due to their technical error and never received resolution. I had contacted their customer care as many as ** times speaking to Many people which went for * days without resolution...
Mar 04, 2020 by Sandeep Balan
Goibibo - Hotel Money Refund Open
I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read...
Feb 28, 2020 by Shaurya Sood
country club india ltd - Failed to deliever posession of plot country club india ltd Open
Dear Sir/Madam, I am writing on behalf of my client Jyotika Mittal/ Rohit Vishal Gupta, who have a grievance against Country Club of India, in short known as CCIL. My complaint in point wise form is as under; *. My client became member of...
Feb 28, 2020 by paras mittal
Continental Club Holidays a unit of SEA ICE CLUB AND RESORTS INDIA PVT. LTD. Block B Lok Vihar Rohini New Delhi - Service not provided Open
Hi, I took their (Continental Club Holidays a unit of Seaice club and resorts India pvt ltd) service in April **** by paying INR **,*** (**** cash + ***** EMI). Mr. Bito and Kamran Shaikh who came to Ropar (Sahil Palace/Restaurant) with their...
Feb 27, 2020 by VISHAL SINGLA
Makemytrip Limited - Flight ticket refund Open
I had booked round trip tickets for (* adults & * child - * tickets) from Mumbai to Toronto through MMT on **th Feb ****. The flights - Etihad airways for journey Mumbai-Abu Dhabi-Toronto on **th April **** and the return journey through Jet A...
Feb 26, 2020 by Sanjay Funde
Make My Trip - Booking filed and amount not refunded Open
I have attempted a flight ticket booking on Dec **, ****, there were * failed transactions were the amount was deducted from my HDFC and SBI for Rs.*****. Make my trip has processed refund to my HDFC. however i haven't received refund to my SB...
Feb 17, 2020 by Mahesh M
Orbis holidays - Travels company fraud Open
Dear Sir, I am resident of Mehsana, Gujarat. Below are my details. Name : Niravkumar Jansari Age : ** Years Mo : ********** Mail Id: niravjansari@gmail.com Address : I-** Sanidhya Society , Akshardham township, Visnagar road Mehsana ***...
Feb 13, 2020 by Nirav Jansari
Travel Triangle - Unable to travel after paying money to travel agent Open
We had planned a honeymoon trip from *th to ** feb **** after making full payment to travel agent. On the day of travel we were not allowed to board flight as I had indian passport and my wife had nepal passport. Nepal passport does not get vis...
Feb 12, 2020 by Imam Bahadur
Makemy Trip - Refund of Rs pending with MakeMyTrip Open
This is regarding * of my hotel bookings with "MakeMyTrip", which I had cancelled long back but am yet to get a refund into my account. DETAILS : I made cancellations for * of my Hotel bookings with MakeMyTrip (All * being with Hotel Marigold,...
Feb 08, 2020 by Shubham Saxena
Yatra - Refund my amount of rs Closed
Hi, I never thought that Yatra would cheat on me. I have purchased Holiday package for Europe (Glimpses Of Europe) from Yatra at the cost of Rs *****/- for the month of May. I was in co-ordination with the executive Kanchan Verma from Yatra...
Feb 08, 2020 by Ronson
Make My Trip - MakeMyTrip cheats with this hellhole Closed
I booked an hotel in Ongole as part of travel with my team from the **th January last week. My stay at Regalia, Tirupati was pleasant. I reached Soumya International at Ongole the next day i.e **th midnight. Me and my team were greeted to rats ...
Feb 05, 2020 by Ashok Maridas
Ola - Ola cab driver abusing me as i cancelled the ride Open
I booked a ola cab as i was getting late to catch my train . The driver was taking time so i arranged my convenience . I cancelled the ride and was charged rs** for the same . The driver called me and started abusing me . I said that i booked a...
Feb 04, 2020 by Dr Saurabh Shukla
VIP industries Ltd - Tickets not confirmed Open
Hi, We have purchase VIP products at vip lounge Jayanagar *th block Bangalore . On **/**/****. For RS *****/- invoice number is S**S**/****, and we have got three tickets in holiday trip scheme but, Actually today I am going to book one tick...
Jan 31, 2020 by Mujeeb
Yatra - Service deficiency issue Closed
I booked a package from Yatra # YA:******** and enclosed is the itinerary - according to this, we had a pick-up on a pvt basis from Phuket Airport to Krabi. My flight (G* **) ETA was **:** but it got delayed on **th Jan and we arrived in Phuket...
Jan 31, 2020 by Neha Khattar
Makemytrip - Refund not received Open
I had booked hotel for two night stay via MakeMyTrip in London from **th - **th Jan ****. I reached out to the hotel on my desired time and checked in. I had booked single room by reading the advertisement on MakeMyTrip wesbite very clearly abo...
Jan 30, 2020 by Rohit Sehgal
Make My Trip - Money deducted without ticket being booked Closed
made a payment of Rs ****.** from my BHIM app via upi at **:**:** for booking a train ticket, but to my surprise, no booking process was done even after the transaction was successfully made. I am really disappointed with this as I've been usi...
Jan 29, 2020 by Christy Isadore
Goibibo - Unable To Locate Hotel Address Closed
I have booked the hotel "OYO Home ***** Elegant Stay" and couldn't locate the address. I have contacted Goibibo and they given a local number which is switched off. I have contacted * to * times to resolve this issue and at last ask them to re...
Jan 29, 2020 by Vishak N Kumar
Redbus - Drop location changed Closed
We booked a bus from Chennai to Kodaikanal. We had to board the bus from Koyambedu bus stand in chennai. The departure time was *:**. However, the bus did not start before *:**. After we boarded the bus, we were informed that they will drop us ...
Jan 28, 2020 by Buddhadev Mohanty
Our Indian Trip - Package not delivered as per itinerary Open
Here I'm writing this about our Shimla Manali kasol tosh package given by our Indian trip company. First of all it was the worst package anyone would get ever! Our package was of * days * nights but we are discontinuing our trip because of the ...
Jan 27, 2020 by Jayesh sharma
Ola - Overcharging by Ola cab Closed
I have booked out station rides from Mumbai to Lonavala and return. Both the time I have been given coupon code of Rs. *** discount. For ride to Lonavala it was shown as Rs.****/- after discount. We reached destination in time without any traff...
Jan 26, 2020 by Mohnish Rajak
Makemytrip - Refund not received Open
Sir, I am Dr Dharanivasan, doing a Postdoctoral study in Israel. I have booked a flight ticket in Arkia Airlines to fly from Tel Aviv, Israel to Cochin, Kerala, India on **.**.**** in an advance of three months (**.**.****) using MakeMyTrip we...
Jan 22, 2020 by Dharanivasan Gunasekaran
Goibibo - Umconfortable Hotel Stay Open
I reserve booking at COllection O Hotel. Details - CHECK-IN: Dec. **, **** CHECK-OUT: Dec. **, **** No. of Rooms: * and No. of Nights: * Room Type: Classic (*X) I reach Hotel on ** Dec, **:** Noon. The room was no ready and thus we ask...
Jan 20, 2020 by Vaibhav Jain
Redbus - Boarding Time Open
We booked ticket from Trichy to Tiruchendur in UNIVERSAL travels through redbus(Ticket no: TP*N********) and PNR is (UNI*******). The Boarding time was mentioned as **.** pm and Departure time as **.** pm. But inside Boarding point something wa...
Jan 20, 2020 by Arun Krishnan
Go Leisure International Holidays Pvt Ltd - Holiday Travel Company cheated me Open
We (Myself Mr Mayap Patil and my wife Mrs Juie Patil ) are paid member of GLIHPL have taken the holiday package membership but we have not used our complete package as GLIHPL promised as it has life time validity and some complimentary benefit...
Jan 18, 2020 by Mayapa Patil
Ola Cab - REFUND NOT PROCESSED Open
I booked an Ola ride on *th November **** from New Delhi to Meerut(UP). Instead of the original fare I was charged Rs *** more for the ride. On the same day I called Ola customer care support and registered my complaint. Ola customer su...
Jan 17, 2020 by PRAKASH KUMAR OJHA
Yatra.com - Yatra com Deny to return bus fare while cancelation of ticket took place before from departure tim Awaiting Details
I had booked a bus ticket from ballia to lucknow on **january **** (ref no.-*************) and departure time was *pm. I cancled the journey at *.**pm when i canceled the ticket it had shown that your ticket cancled sussesfully and after that i...
Jan 16, 2020 by Satya prakash chaubey
Gogeo - Travel company issue Open
Hi, Gogeo committed to proved * star hotels but provided * or zero star hotels which had bedbugs, hotels located in jungle areas with no access to basic facilities. They took my family hostage in middle of the trip by stopping the car in mid...
Jan 12, 2020 by Nilkanth Kulkarni
Goibibo - Service not Provided as per commitment Open
We Have Booked Hotel In Goa OYO ***** Through Www.Goibibo.Com/ Booking Id No HTL*QURQQE Rs *****/- Check-In Date Was **th Dec And Check Out Was **th Dec. We Were * People Travelling From PUNE To Goa For Holidays. Check-In Was Given Delayed E...
Jan 10, 2020 by Pratik mulay
Miles Tourism Travel Llc - Refund not Credited Open
We had booked * Nights * Days Dubai package from Miles Tourism and Travels LLC from **-Nov-**** to **-Nov-** and paid Rs. *,**,***/- for booking of Dubai Package against the Performa Invoice for Rs. *,**,***/- We had to cancel the booking beca...
Jan 10, 2020 by Rajesh Thaker
OYO Rooms Pvt Ltd - Not Refund Excess Amount Closed
My concern is below amounts, i paid oyo **** +**** per day but Hotel Provided less amount Bill (****+****) to me and said OYO given us same amount, at that time your one representative also available there & assure me to provide GST Invoice of ...
Jan 07, 2020 by Sandeep Kumar
Oyo - Oyo Calling again and again harassed by oyo hotel and oyo service Open
I have booked OYO (booking id CTM*****).on *nd January **** for hotel suns rise chandigarh , at first the hotel denied booking saying they have taken booking offline and they dont have any more room left. after talking to customer care execu...
Jan 07, 2020 by Varnit jain
Travel Triangle - Trip Cancelled by Travel Triangle and no status on refund Open
My trip to thailand & bali was booked with travel triangle which included hotel booking and airlines booking across the entire trip. The total amount of the trip was rs. *, **, *** which was paid by me in * installments as and when asked by the...
Jan 06, 2020 by Tuhina Kumari
Uber Cab Service - Too much fare collected and harrassment by uber cab Open
I booked uber xl cab from sitafalmandi to NTR garden and travel Only ** KMs and fare show estimate ***-*** rupees after complet ride driver asking ****.** rupees and misbehaving since asking reason Too much fare amount.i accompany my family alo...
Jan 05, 2020 by SHRI RAM MEENA
Country Vacations - Country club vacation package fraud Open
I became country club member by paying *****/- with all false promises. It's going to be * years By this December **** where we are not able to take a single trip using their membership which they said accommodation free and few trips are free ...
Jan 05, 2020 by Karthika Ramu
IRCTC - Non Refund of Train Ticket Amount Closed
I had booked a train ticket for the journey dated **.**.**** from Nagapattinam to Erode to the concern Train No *****/Ernakulam Express.The related PNR is ********** whose txnid was ***************.The schedule departure of train was **.**pm a...
Jan 05, 2020 by T Pavani
Oyo - Hotel Checkin Denied Open
Result of Booking OYO Hotel- Mental harassment and psychological duress caused due to the erroneous behavior on the part of OYO inspite of booking almost one and half month ahead of vacation. Instead of spending family vacation time, We spent ...
Jan 04, 2020 by Sameer gondikar
IRCTC and Kotak - Ticket Booking fail but no refund received amount Closed
I booked following train ticket on * Feb ****. Station: NDLS to DDU First IRCTC Transaction Id: *************** Second IRCTC Transaction Id: *************** This ticket is booked successfully in third attempt and out of first two fai...
Jan 03, 2020 by Lalit Kumar Singh
Ola Cab - Ola delaying my refund amount for more than 2 months Closed
This is regarding outstation trip. Driver charged me more than the estimated amount. I raised the compliant immediately and within few days OLA accepted their mistake and said you are eligible for Rs. **** refund. Only Ola asked me share the ac...
Jan 03, 2020 by Bharath Kumar
Travel Triangle - Cheating by travel agency Open
The travel triangle booked a small guest house at Maldives by saying that it is a ** hotel and also cheated in that package inclusions by paying half amount to the guest house. I prepaid the full amount Rs. ******/- and spent over *** USD to ma...
Jan 03, 2020 by Bhalerao waman
Cleartrip - Incorrect refund amount Open
Cleartrip Trip ID - *********** THIS IS REGARDING THE ABOVE MENTIONED TRIP ID - RETURN TICKET WAS CANCELLED (DUBAI TO COCHIN) AS PER MY CONVERSATION WITH ONE OF THEIR AGENTS - MS ARATI - SHE HAD INCORRECTLY INFORMED ME OF THE CANCELLATION CHA...
Jan 03, 2020 by DAVID RAPHAEL
Airtel - airtel payment bank fastag not delivered after 40 days Open
I ordered fastag from airtel app on ** nov and still waiting to get it delivered.I mailed them many times and tweeted many time and each time they say issue will be resolved in two working days but still not resolved. After ** days they provid...
Jan 03, 2020 by ABHISHEK DIXIT
Goibibo hotel - Delayed refund amount Closed
I am Bishnupriya Sahoo booked a hotel at Kolkata from **st December to **th December, ****. I cancelled it on **th December,****. After that I msged , contact several times with goibibo travel assistance regarding my refund payment , but I didn...
Jan 03, 2020 by Bishnupriya Sahoo
Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room Closed
I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...
Jan 03, 2020 by Roy Thomas C
Travel Triangle - Travel agency not fulfilling the promises Open
Travel triangle and Holiday box Pvt LTD has offered us a holiday package to Se ychelles on the duration of **th to **th February. As per them we made a payment of **** as the booking advance and booked the flight tickets as they offered is chea...
Jan 03, 2020 by Nishant Patel
Ola - Charged extra on outstation ride Closed
I booked a ride for Sonari, Jamshedpur to Barbil, Odisha on **th December, **** at *:** AM. For a round trip the amount shown was Rs. ****. On **th, the assigned driver cancelled the ride as he thought was underpaid. Ola tried to find another...
Jan 02, 2020 by Devyani Chowdhury
Thrillophilia - Double amount charged Closed
Thrillophilia just ruined our new year start by charging us double telling us it’s the New Years cost. We checked with other people at resort who almost booked same day from thrillophilia for a much lesser cost? Paying a little more for new y...
Jan 02, 2020 by Lakshmi Gandham
Ola Cabs - Driver cancelled the cab after scheduled pick up time Closed
I booked an ola ** hours before my scheduled time. The driver even called me half an hour before scheduled time to enquire and confirmed about the location. But after the pickup time, he cancelled the ride. As a result I had to miss my classes ...
Jan 02, 2020 by Vandana Sharma
Oyo - Money not refunded by OYO Open
I canceled a hotel at Oyo on ** Aug ****. I was told I'll get a complete refund for this transaction but I received a partial refund. I raised a complaint several times and every time I was told a refund is being processed. The Conversation mov...
Jan 01, 2020 by Piyush bansal
Travel Triangle - Mental Harassment against 2 female travelers Closed
People involved: Travel Triangle, https://traveltriangle.com/, https://www.facebook.com/traveltriangle/ Nishant - **********, chauhan.nishant@traveltriangle.com Aditya - **********, aditya.saini@traveltriangle.com, https://www.linke...
Dec 30, 2019 by Priya Paramita Paul
Taj India Resorts - Refusal of Refund Open
We bought this service package from Taj India Resorts in October ****. We paid the full amount through EMI from the bank and they promised us services like * air tickets and hotel bookings which can be used any day we want to travel. In Novemb...
Dec 23, 2019 by Nisha Kaushik
Oyo - Hotel denied check in against confirmed booking Open
I booked Oyo Hotel for my long-planned holiday at Gokarna With booking ID JLCN****. What Happened:- Booking was confirmed and the next day I received below message on WhatsApp: Hi Ankesh, Due to unavoidable circumstances, we need to ch...
Dec 22, 2019 by Ankesh dwivedi
Www Theholidaynation In - Cheating and lost Money with Fraud Travel Agent Siddharth Sharma Contact from THE HOLIDAY NATION Open
My friend and I had a long-awaited Lakshadweep Tour and planned to go in December ****. we explored and enquirer in online about the Lakshadweep package. Most of the Tour Operators told that tickets are sold out and not available in December...
Dec 21, 2019 by Sreenu Chinnapureddy
Dream Holiday Travel Agency - Trip Cancellation Refund Issue Closed
Dear Team, I had taken the Maldives trip package from Dream holiday Company with the help of their travel agent Rajiv Singh, Total package cost was Rs. ****** and I paid in advance Rs.*****. But due to some personal problem, I had requested ...
Dec 20, 2019 by RAJESH KUMAR
Apple Tours Travelz - Fraudulent Consultancy Open
I have been cheated by a Agent(Rajesh Sutar) from Pune to a tune of **,***/- INR on the promise of Job. I had contacted the Pune Police - Pimpri Chinchwad who asked me to report the matter to Cyber Cell. The Money that I paid the Agent is...
Dec 18, 2019 by Maxwel Crasta
Oyo - Denied rooms at the time of check in Closed
Myself Rochelle Britto- journalist @Economic Times. This email is regarding my grievance with Oyo. Below is the brief history of the terrible issue faced by me: *- booked an Oyo for a trip to Port Blair- Havelock from **-** December and @...
Dec 18, 2019 by Rochelle Britto
Lakshmi Tour And Travels - I am a victim of a travel agency fraud Closed
When i was searching in justdial web site for cab booking from bangalore to mysure and ooty. on **.**.**** i got one call from Named Mr Srinivas from Lakshmi Tour and travels from Peenya *nd stage. and he promised to boo hotel and cabs for me....
Dec 17, 2019 by Dilip Kuma Moharana
PayTM - Hotel Booking fraud by PayTM Closed
I have booked hotel at Saibala Inn in Chennai through PayTM Hotels. Paid money Rs.**** from PayTM wallet. Booked on **rd Nov **** and Paytm confirmed the booking from **rd Nov **** to **th Nov ****. Before reaching the hotel I received call fro...
Dec 12, 2019 by Gopalakrishna K V
Ezii Tours - Tour cancelled amount not refunded Open
Subject: fraud of **,*** rupees by “Ezii tours” company of Maharashtra. Name of the company by which I booked the trip: Ezii Tours Reference : Travel triangle website Address of the company: ***, *rd floor, blue nile building, LBS road ...
Dec 10, 2019 by Priyanka kharbanda
Travel Triangle - Trip to mauritius by travel triangle Open
Hi, we are a travel agency from Chennai, arranging package tours to several destinations. One of our regular guests requested us for Mauritius * Days and * nights trip. Since we do not have a service network we approached the travel triangle....
Dec 07, 2019 by Thirunavukkarasu S
Cleartrip Private Limited - Refund of Airline Tickets cancelled by cleartrip Closed
Dear Sir / Madam, I am writing to you to raise an issue about Airline Tickets and Fares The issue that I have experienced was: I booked a flight ticket on (**-Aug-****) from Istanbul(SAW) to Sharjah (SHJ) travel date on **-oct-**** time *...
Dec 02, 2019 by Sayeed ahmed
Redbus online booking - Poor Bus service Closed
I reserved the trip ( sleeper coach non-AC ) by using Redbus. But the bus condition was very poor. The fan was not working in all the seats ( driver said open the window you will get air but its rainy time ). Fully dirty seats causing sneezes....
Dec 02, 2019 by Chandrasekar
Ola Cab Ola Money - Ola Ride paid driver but ola cab raised bill and harrasing for payment Open
I booked ola cabs on **nd October **** for Airport, I paid driver cash Rs ***/- + some tips. After ride over I got sms that I used zipcash, if not send us email and call. I did both. I got complaint number . Next day the closed complaint w...
Dec 01, 2019 by Bhupendra Banodhe
Collection 0 hotel sk elegance - Inconvenience in oyo hotel Closed
We checked in hotel at * pm and then we go for shopping and we came in hotel at * pm . When we sleep there was sound in hotel like screaming of boys and girls some boys are running into lobby. We are getting scared we call oyo they connected u...
Nov 27, 2019 by Anoj nikam
Oyo - Amount Not Refunded Open
I have booked the hotel on ** oct **** by using OYO and done online payment. when i was trying to checked in that hotel that hotel is refused to checked-In than oyo promissed that they will refund my money. i have sent them so many mail all t...
Nov 26, 2019 by Rishi Singh Rajawat
IRCTC - Refund not provided Closed
I booked a counter ticket from New Delhi to Vadodara. But I got message just * hours before that my ticket is not confirmed. Station was far from my location and when I went there at enquiry office they said ask TC if he can confirm an give a s...
Nov 25, 2019 by Harpreet Kaur
Ola cab delhi NCR - Ola cabs Overcharged by OLA Cab driver which was not the same driver which was shown in the OLA app Open
I have been registering complaints with OLA cabs from last * week but the actions taken by there safety team is not up-to the mark. The driver partner which got us the ride was not the same which was shown in the app.The driver also took us fro...
Nov 23, 2019 by GAURAV KANSAL
Oyo - Pathetic Management Services Open
First of all the loss from the incident is not only economical but its a mental hassle too. The concern are with * of my bookings. Booking IDs BRHL**** & WJZA**** were not allowed check in at the hotel in Mussoorie nearly at * pm being an odd h...
Nov 21, 2019 by Nishant Singh
Shreenath travel - Money refund issue Closed
booked the ticket for journey from Shirdi to Vadodara on ** Oct ****, but travels agency owner called me and inform me that his bus is broke down, so bus is not able to visit to shirdi and told me also that, your money will be refund with i......
Nov 21, 2019 by Raosaheb sangale
Makemytrip (india) Pvt. Ltd. - MakeMy Trip is making me Frustated from False promised and Lies Open
Dear Voxya, I had a booking with MakeMytrip for Hotel Hideout Agra for **th November. Then I got call from Hotel after *-* days that they have stopped busniess with Makemytrip and makemytrip is Forcefully booking their Hotel and they will not...
Nov 18, 2019 by Lokesh Aggarwal
Red Bus - Denied for Refund Open
I booked a bus(Yellow Pedal) through Red Bus from Delhi to Kanpur for **th October,**** **:** PM from Akshardham metro station for amount Rs.**** for two people.I was having only a ticket with bus details. I reached the boarding point at **:PM...
Nov 17, 2019 by Abhilasha Mishra
IRCTC - Refund not provided Closed
We had booked a full Bogie (Compartment) in Train, that time they had taken ***** deposit amount which they sid they will return after completing the journey. they even took the bank details from us ad they will refund the deposited amount but ...
Nov 14, 2019 by Bhavesh Batawale
Cleartrip - Amount Debited but ticket not booked Closed
I have done Flight booking from Cleartrip on **th June and payment was done from ICICI credit card. Amount was debited and ticket was not booked. I have instantly confirm with ICICI customer care and they confirm that if ticket was not booked t...
Nov 14, 2019 by Ravi Tanwar
Ola cab delhi NCR - Paid twice to ola driver Closed
I paid twice for the ola trip#CRN **********. First I paid from paytm UPI to the driver, but somehow it was not reflecting to his account immediately. We waited for some time and since it was middle of night, he asked me to pay again in cash an...
Nov 13, 2019 by Ravi Shankar Choudhary
Goibibo company - Seats not provided Closed
I was traveling from bhopal to Mumbai by flight air India flight number A* ***, or boarding no. ***, seat no. **b,and my ticket and seat booked by goibibo, but goibibo already deducted money onw my account, for seat or travel, goibibo couldn'...
Nov 13, 2019 by Pancham singh
UBER - Uber driver cheated me and uber is not taking responsibility Open
Took an uber ride from airport to anand vihar on *rd November ****. The initial estimate cost was ***. On reaching the destination, the driver's phone showed fare of ***. He said the extra amount is from a previous ride. I told him that's not p...
Nov 13, 2019 by Satyam Sah
Yatra.com - Refund not provided Closed
We had paid Rs.*** two times for seat booking in indigo. This was refunded to yatra.com. yet yatra has not refunded to us...
Nov 13, 2019 by Arun Raman
Kpn Travels - KPN Travels Bus Delay Open
On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked the ticket from redbus.com price of ***.** INR. On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked t...
Nov 13, 2019 by Marimuthu Vijayan
Legendbusservice - Refund not approved Closed
Http://www.legendbusservice.com/ This bus operator is not approving my refund since * days. Contact person - Lalit Sharma Contact no. - ********** Following is the problem happened and irresponsible behaviour - I Booked A Bus Ticked...
Nov 12, 2019 by Amit Kumar Sharma
PayTM - No refund received of bus cancellation Closed
I booked a bus ticked from paytm on ** october. Journey was on * november. When I called on **********(number given on sms of booking) in afternoon to enquire of bus location for boarding the operator told me bus is cancelled. As journey wa...
Nov 11, 2019 by Amit Kumar Sharma
Wishyourholiday - Refund not provided Closed
Wishyourholiday representative Zoya khan offer me mahabaleshwar deal and rate was finalize (****) with mango Valley view hotel only. She told we will provide same hotel also she has shared room photo also. Then asked for advanced. I had transfe...
Nov 11, 2019 by Avinash Bhalodia
Experience Andamans - Poor service by company Closed
We have planned a trip to Andaman through Experience Andamans company. They had promised **x* support and any issue will be resolved right away. After * days of our trip, when we reached Port Blair on ** Nov ** at around **** hrs, we have been ...
Nov 11, 2019 by Madhu MS
Ola - Loss of Baggage and Forceful Unauthorised Billing Open
I have been an Ola customer for a long time. My registered phone number with Ola is ********** and the registered email is nkchoudhary.ciil@gmail.com. During my last trip to Delhi, on **th August **** (Sunday), I booked an Ola rental for the f...
Nov 10, 2019 by Narayan Choudhary
All India Travel Noida Www Allindiatravel In - Tour package money no service no refund Open
Company website: allindiatravel.in I was looking for Pondicheery trip in google and got call from ********** (All India Travel). They provided quotation and I paid ****/- to Indranil Ranjan, to Indusind bank, ************* on **-Oct-****. ...
Nov 10, 2019 by Kalpesh Patel
Ola Cabs - Overcharged by ola cabs Closed
I was Charged *** for a **.* km trip over ** mins which is abnormally high for this trip time and distance.i have raised many complaints regarding the same and I was forced to pay this amount by ola by threatening fine and finally fining me ext...
Nov 09, 2019 by Sambuddha Dhar
UBER - Fare not received Closed
I have been associated with uber as a driver for last * years Dt. I got a ride from uber user for Haridwar to Sonipat on **-**-**** at **.**pm. When I dropped the clien at sonipat end the ride the bill was ****/- shown on my meter but on th...
Nov 09, 2019 by Jalees
Ola - Extra money charged Closed
I booked ola mini vide CRN ********** for *.* km ola charged *** rupees during day time while the actual fare was RS *** The detail bill is as under base fair **, distance fair **.*,ride time fair **.** waiting fee *.** fare increase ***.* ...
Nov 08, 2019 by Prabhat kumar verma
Makemy Trip - MakeMyTrip not refunding my Money Open
Booking ID: NH************* I booked a hotel well in advance for me and my wife in Kannur, It was a OYO room booked through MakeMytrip. I have been a regular customer of makemytrip from several years( you can see my bookings under my name/e...
Nov 08, 2019 by Vignesh Mallya
Make My Trip - Flight cancelled ticket refund issue Open
I have booked my tickets through Make My trip. COM website on **th of march **** from Dammam (Saudi Arabia) to Rajkot. My Booking ID is NN*************. Unfortunately, Jet airways stopped all its flights, I canceled my tickets but still, I ...
Nov 07, 2019 by Mahesh Ghanshyambhai Joshi
Goibibo - Chandigarh hotel scam by goibibo Closed
Goibibo should be blacklisted, have done biggest scam with me, first took my money as a hotel booking when reached hotel in chandigarh the hotel wasnt tie-up and contract with goibibo and denied to return my money, i booked at *th of november a...
Nov 07, 2019 by Hirdesh saxena
Redbus - Bus pickup district cancelled without information Closed
I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...
Nov 06, 2019 by Kumari Vandana
Redbus online booking - Fraud in online bus ticket booking Closed
I booked online two bus tickets from ISBT, kashmiri Gate Delhi to sikar with redbus the other day I,e *th November ****They sent me confirmed tickets of *th November **** . Boarding time was *:** am . I really he'd to the bus stop early and enq...
Nov 06, 2019 by Yatendra Kumar Sharma
UBER - Driver refused to drop me to my destination still Uber charged me for the ride Open
I had booked an uber on *th November **** at Around * ** pm at Mumbai domestic airport. Driver came at the pick up point and me along with my wife and son sat in the cab. Then driver refused to drop us at given destination saying his cab has so...
Nov 06, 2019 by Rakesh More
Ola Cab delhi - Very bad service by Ola cab Closed
Ola Service & Driver was very Bad No bady can Help of child patients ,Mera beta jo * years ka hai jisske Leg me thori problem hai jisko mai Jaipur Golden Hospital me Treatment kara kar Ghar Narela ke liye Ola Cab booked kiye or ** minute me ola...
Nov 05, 2019 by Satish kumar Jayswal
OYO Rooms - Refund of my hotel booking Closed
As i have booked an hotel name-spot on ***** hotel siddarth from **/**/** to **/**/** and during check we have paid **** rupees to the hotel manager and my booking id-icua**** we have went for work at * pm and come back to hotel at *pm and we s...
Nov 03, 2019 by NISHIKANT GUPTA
Makemytrip.com - Refund for cancelled Jet Airways flight Closed
*-I booked two tickets (two seniors AMAR NATH TANDON **, Mrs. NALINI TANDON **) from Toronto to Delhi and back with Jet Airways through M/S Makemytrip.com. Copy enclosed *-We completed the onwards journey (Toronto to Delhi) as per schedule. ...
Nov 01, 2019 by Amar Nath Tandon
Continental Club Holidays a unit of SEA ICE CLUB AND RESORTS INDIA PVT. LTD. Block B Lok Vihar Rohini New Delhi - Fraud free vouchers distributed Closed
People were asked to attend the seminar and promised to be provided free vouchers but now when it is time to cash in vouchers no response from them...
Nov 01, 2019 by Rahul Choudhary
Goibibo - Assured reimbursement not processed Open
Call center representative had given wrong information about VISA and sold us itinerary as BOM-HYD-SIN-DPS as on **/**/**. We reached HYD at *:** PM and the next flight from HYD was at **:** PM. But we were not allowed to board the flight. I ca...
Oct 31, 2019 by Payal Kumar
Goibibo - Refund not given Open
Hi, I booked the return ticket from Indore-Singapore and Singapore-Indore (Cost:- *****). I took the flight from Indore to Singapore but due to some reason I wanted to reschedule my return flight to some other day. I called customer care cen...
Oct 25, 2019 by Prateek
Traveller - Fraudster Travel CompanyCheating Case Open
*) I had booked a Land holiday package on **.**.** with *rue Traveller for me & my wife for Singapore from *th Dec to **th Dec ****. *) The total package cost was Rs.***** including Hotel rent, VISA fees, Sight Seeing & transfers costs, GST t...
Oct 22, 2019 by Kamaldeep Singh
Happy Easy Go - Money not received by hotel from Happy Easy Go despite my payment Closed
Issue : I had made bookings with Happy Easy go on September ** **** with the following email confirmation & order ID details : Order ID : ******************. Upon checking into the hotel I am informed that my booking is not paid for , when...
Oct 21, 2019 by Sahil Verma
Ola - Charged incorrectly on cash trip Open
I was overcharged on my cash trip. It was very very very bad service from ola. I booked a cab for rs *** and after completing my ride the driver asked me ****. The driver took ** minutes on petrol pump, took extra and long way instead of map an...
Oct 21, 2019 by Harsh Srivastava
Oyo - Oyo booking confirm but rooms not given me when I reached hotel Open
Oyo booking is accept but when I reached hotel then they said me sorry mam there is no rooms available. And then I talk to company but there is employees not responding well. They said me we shifted another hotel. And another hotel distance * k...
Oct 20, 2019 by Sweta kushwah
Oyo - False booking done by Oyo Open
GETTING TOO MUCH DISAPPOINTED ON OYO SSRVICE I AM FORCED TO WRITE THIS I am facing tremendous trouble in an oyo Hotel booking since past *week with no resolution I have booked oyo ***** ha LA ri guest house, cherrapunji,Meghalaya *-*weeks...
Oct 20, 2019 by Avhishek Chatterjee
Tsrtc - Ticket cancellation Open
As we have booked tickets in TSRTC KPHB to Vijayawada on **th Sep'**** service no:****, seat no:*,*,* and * journey date *th Oct'****,*.**pm.Unexpectedly we received message from TSRTC at *.**pm on *th oct'**** "the service no:**** has been ...
Oct 19, 2019 by Jagadeesh
Ola Cab - Ola cabs took fare twice Open
On ** September **** I have booked ola cab from pali hill to thane fare was *** first I was trying to pay by debit card but due to network issue it didn't happened so I choose the option cash payment during ride my bank account deducted *** pay...
Oct 17, 2019 by Vidya Subhash Patil
Goibibo - Money Back Guarantee Claim Open
I had made a hotel booking in hotel Paramount Tower, Calicat (Go certified property) via Goibibo website. Booking made was for * days (*-* July ****). I checked into hotel at around *pm on * jul **. At &:** pm I complained to hotel about coolin...
Oct 16, 2019 by VARUN GARG
Makemytrip - Check in Denied for reserved and paid hotel Open
I would like to share my bad experience with #MakeMyTrip. I made a reservation (NH*************) for a hotel in Hyderabad from **th Oct **** to **th Oct ****. I paid the amount in full. When I went to the hotel to check-in, they denied the che...
Oct 15, 2019 by Jibin vadakkethalakkal antony
Ola Cab Kolkata - Ola Cabs Fare charged very high than shown at start of trip Closed
I booked a Ola trip (out station-CRN**********) from Dharmatola , Kolkata to Balasore, Odisha on **-**-**** evening. During booking it showed a estimated price of Rs ****/- for one way trip of *** KM which is true. Upon arrival at destina...
Oct 12, 2019 by Sushanta Rana
Prestige Holiday Resorts Llp - Membership Refund Open
We have fraudulently signed / bought Sale & Purchase Agreement (For Membership) worth Rs. * Lakhs on **th April, **** at their Jaipur Office (India) from M/s. PRESTIGE HOLIDAY RESORTS LLP (Karma Group). We had deliberately opted loan from their...
Oct 03, 2019 by GAURAV RISHI
Yatra Waves - Yatra Waves Fraud Company Open
I have received a call from yatra waves regarding their holiday package and tell me about a assured gift if i book my package with in their happy hour and they have also sent mail to me on **-*-**** Copy enclosed. I have taken their package wit...
Sep 26, 2019 by Sandeep Goel
Makemytrip. Com - Refund refusal for cancelled booking Open
I had made a booking with Makemytrip.com on August *th for * days with my family at Jyothis Residency Hotel, Kollur, Karnataka with booking ID NH*************. I had prepaid the entire amount of Rs **,*** and made the booking. But unfortunately...
Sep 21, 2019 by Harikrishna Sureshkumar
Goibibo - Compensation for causing financial and mental sufferings Open
I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my passp...
Sep 18, 2019 by Jayjit Das
Travel Triangle - Travel Triangle did fraud booking Closed
I and my husband booked a trip to Bhutan through Travel Triangle for the month of Aug **** and paid the initial instalment of **,***. On *th Aug the Travel Agent (Valley Tours and Trek) informed us that we won't be able to travel due to PM Modi...
Sep 08, 2019 by Rupali Basu
Oyo - Extra charge applied by OYO Open
I want to share my experience with OYO. It was the big mistake of my life that I booked a room with OYO. I booked a room in Agra for two days only but when I reached the hotel Riviera Taj Nagari phase * and entered the room was so smelly and ca...
Sep 08, 2019 by Dalip Kumar
OYO Rooms - Regarding tour packages Closed
I have made an enquiry for Andaman tour package to Oyo Rooms in April ****. They told me to pay Rs. **** as token money before providing any details. I paid **** through Netlink of Oyo rooms. Afterwards, I have not selected their any package an...
Sep 07, 2019 by Dinesh Patel
Ola - Refund is not processed since more than 3 weeks Open
I booked return ola outstation on June **. At the time of booking total fare was **** and we did not take the car on any other route. However, the total bill was around ******. After raising this concern ola found that we were charged **** extr...
Sep 07, 2019 by Rajat Luthra
Oyo - Refund for extra money I paid Open
Due to the low tariff problem, Oyo is having with hotels. This hotel didn't allow me to check-in. I called for * hours at the time of check-in but no-one helped me. Finally, I had to pay *** extra (that too after hotel authority was seeing me s...
Sep 07, 2019 by Aman mishra
UBER - Refusal of cab service in the form of cancellation Open
There is already a recurring occurrence of cancellation from Uber drivers when I book the cab from the app. I would like to complain about the cancellation of the booking on September *th. We had pre-scheduled the cab the previous day of travel...
Sep 07, 2019 by Rahul Kishor M
Goibibo - Accommodation not provided and refund Closed
I have booked a hotel in Lucknow on * September ****. I have made an online payment. When I reached hotel they refused to check-in because of online payment. They say they are not accepting online payment when I call in goibibo they say that th...
Sep 07, 2019 by Anmol Singh
Club Holizone - Misguiding customer and false commitment Open
I received a call for company free offer for *N/*Days for Fort Pachewar. We go to GIP mall Noida to get more detail. We met Mr Sumit Jhanji with one more junior. They show us *-* star hotels on a booklet whose online pricing was more than *k-*k...
Sep 06, 2019 by Vinod sharma
Red Bus - Refund not received Open
I booked a ticket from Allahabad to Delhi. Actual time was **:** pm. Arrival time at Delhi was *:** am. But the bus arrived in Delhi (Mayur Vihar) at * am. Bcoz of that, I missed the next bus which is from Delhi to Ludhiana whose scheduled time...
Sep 06, 2019 by Gaurav Chauhan
Theroomie.in - Fraud by a travel company Open
I am from Meerut (U.P.). I wanted to go Leh Ladakh by bike so I joined two groups on facebook first Leh Ladakh road trip ****-** and second Ladakh return. I searched for packages so I found a good package this was from the roomie trip. It was a...
Sep 05, 2019 by Somesh jain
UBER - Uber overcharged to airport without intimating in advance Closed
Please check the attached snapshots and receipts of the trip how I have been charged on *rd Sep morning. Hopefully, with the subject only you would have figured out what the situation would have occurred yesterday. I was shown Rs *** at home be...
Sep 04, 2019 by Manpreet K
Ola Cabs - Fare charged was very high Open
Ola Cab charged almost three times of the normal fare for the trip from Ramoji Film City Hyderabad to Gachibowli Infosys on **th Aug ****. While going to the same place it charged only *** rupees whereas it charged me almost three times i.e.***...
Sep 04, 2019 by Satyananda kar
Goibibo - Hotel manager not give room as per mentioned in goibibo Open
I had booked one ***** Hotel Silverton spot at Jalandhar with booking id HTLVKFKPAU on ** Sept ** from Goibibo app. There is nothing mentioned over there about AC and Non AC rooms. But, when I entered in hotel reception person, denied me to giv...
Sep 03, 2019 by Parkash chand
Make My Trip - Refund for the flight ticket Closed
I was trying to book a flight ticket from Manama to Kozhikode. But the ticket was not booked even after making the payment. Money has got deducted from the account (Rs. *****/-). I have contacted make my trip multiple times. I have the recordin...
Sep 03, 2019 by Mehana Rahim
Excellent Holidays Madurai - Promised service not provided Open
I booked a tour package of Rs ***** + ***** for the ticket. Total amount - ***** given by me. In ***** package he would provide us Day *. Madhuri to Rameshwaram taxi + Rameshwaram stays + Rameshwar sightseeing like Dhanush Kodi, Panchmukhi H...
Sep 03, 2019 by Monika Pathak
Ola Cabs - Ola auto drivers are asking for extra amount for the drop location Closed
I have been using ola service for the past * years. I prefer ola cabs and autos than any other cabs because of its reasonable price for service. But nowadays those drivers are asking to pay extra amount like **₹ + ola estimated amount and tel...
Sep 02, 2019 by Manikandan
Makemytrip.com - Refund not received on international flight cancellation Open
I had booked an international flight from Delhi-Germany-Italy-Toronto and Toronto-Zurich-Delhi on * aug** and ** aug** respectively. The Schengen visa got rejected just a few days before the flight and we requested makemytrip.com to initiate ca...
Sep 02, 2019 by Umashankar singh
Ola Cab - Extra money charged by Ola cab Open
On ** Aug **** approx ** pm, I booked Ola cab. At the time of booking fare shown by Ola is estimated Rs *** but after completion, my journey bill came to me of Rs *** approx double fair. There is no toll tax, No traffic, No waiting fees etc. ...
Sep 01, 2019 by Inspector Subhash
Redbus - Not picked up by bus operator even though I was waiting on time in pick up point Open
I have booked a seat in Redbus in Parveen travels on ** September ****. The seat got confirmed, the amount deducted *** rupees. I called crew number at *.** pm from my pickup point. My boarding time was * pm. Crew guy told wait their pickup cab...
Sep 01, 2019 by Balaji D
Country Club India - Country club membership fraud Open
I became country club member by paying *****/- with all false promises. It's going to be * years By this December **** where we are not able to take a single trip using their membership which they said accommodation free and few trips are free ...
Sep 01, 2019 by Karthika Ramu
OYO Rooms - Oyo rupee debit Open
I have raised a complaint regarding '****' oyo rupee debit on ** AUG and till now no resolution is provided. It has been ** days and till now i have atleast called ** times to customer care. All of them who responded said its due to technical i...
Aug 31, 2019 by Jainu
Goibibo - Refund not yet received for a cancelled ticket Open
Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...
Aug 31, 2019 by TARUN KUMAR REDDY
Ola Cabs - Ola wrong localisation system Open
I have been using ola cabs long time. This problems happens every day. The location system of ola cabs is completely useless,even after setting the right location the drivers cannot find the correct place. They keep telling me that they have re...
Aug 31, 2019 by Rudransh Singh
Ola Cabs - Unprofessional ola driver and mental harassment Open
We had booked an ola for * hours package. After loading our luggage in the cab and having sat down, the driver started asking questions like how will you pay in cash or ola money, where all are you going, why are you going etc. Then he said i d...
Aug 31, 2019 by Vinod Bakshi
Goibibo - Check in not allowed Closed
I planned a visit to Dehradun and booked Oyo **** Hotel Central Park Inn, Dehradun with Booking ID HTLTPYNVMN for **-** August. I booked this hotel on July ** i.e., ** days in advance. On August **, I reached hotel around **:**PM. When I entere...
Aug 31, 2019 by Priyanshu Kumar
Happyeasygo - Refund not given after flight cancellation Open
Made flight booking through this online company. The Airline cancelled the flight and refunded the money to this company. It has been a month but this company has not refunded the money to my account. Called their customer support ** times all ...
Aug 31, 2019 by Rikin Patel
Ola Cabs - Payment made but showing pending Open
My father booked a ola auto from his number **********, on **st June **** and the fare shown to him while booking was Rs. *** payable in cash. After reaching the destination Divisional Railway Hospital at M G Railway Colony in Bangalore, the au...
Aug 30, 2019 by Sudipto Mitra
Amar Travels - I couldn't avail journey from Mathura to Jaipur which I booked the travels through paytm Open
I booked the Amar travels from Mathura to Jaipur at *:**pm on **nd August through paytm. Since I am first time in Mathura, auto driver dropped me near by the boarding point * hour prior to departure. I was waiting in the bus stop and I tried to...
Aug 30, 2019 by Gleetus thimothy
Ola Cabs - Driver took a longer route and I was charged extra for it Open
I took cab from kaikhali to esplanade kolkata . The driver took a longer route and it took more time and costed me extra money . I complained to OLA and i got no response from their side....
Aug 30, 2019 by Ankit Mazumdar
Oyo - Oyo refund not received Open
I booked an Oyo on the date of */*/**** booking ID NRTF ****. I paid the full amount but I can't able to check-in some reason. So I contacted Oyo assistant they only cancel and initiated refund but till now I didn't get my money. I spoke with O...
Aug 30, 2019 by Dhilipan
Goibibo - TDR option not available Open
Hi Team, This is a complain against Goibibo for not giving proper solution. I booked a train ticket on *th august from pune to mumbai. Due to floods, the train was diverted from daund and didnot cross Pune. I filed a TDR in goibibo app within...
Aug 30, 2019 by Taposh Acharyya
Ola Cabs - Driver cancelled the cab I booked 3 times Closed
I have booked my cab this morning * times and they cancelled my cab all the time....After booking the cab I called them and all of them said that they are coming but they cancelled after it just because of it I missed my intercity train and I h...
Aug 30, 2019 by Himanshu
Make My Trip - Claimed amount not received Open
I am the F* visa student travelling to the USA for the first. I booked a flight from Make my trip. My itinerary is Bangalore (BLR) to Abu Dhabi (AUH) Alitalia by Etihad Airways. Abudhabi (AUH) to Rome (FCO ) Alitalia by Etihad Airways and fro...
Aug 29, 2019 by Manoj
Ola Cabs - Ola Cabs asking to make repeated payments even when the amount is already debited from my bank accou Closed
I had taken ola ride for airport drop and make full payment and the driver confirmed the payment. But still date they are sending me messages and in OLA app showing me that amount of *** is to be paid to them as part of post paid which i had a...
Aug 28, 2019 by Biswas
Goibibo - Goibibo didn't take any action to refund my money Closed
On july ** i made a payment of rupees *** for my train booking they have received my money but still now they didn't refund my money i called them many times but they always failed to resolve my complaint and didn't take any actions my booking ...
Aug 28, 2019 by Mohamed alavudeen aathif
Ola Cabs - Ola driver deceived me and took Rs. 20 extra Open
On ** August ****, I booked a micro variant of Ola near NLIU Bhopal and my pick up location was Flamingo Campus, Aakriti Ecocity, Bhopal. I reached the pickup point after * minutes. The driver demanded Rs. ** extra in the fare and he told me th...
Aug 28, 2019 by Aditya Singh Chouhan
Indiaghoomo - Not refunding the money Open
I was planning a solo trip to thailand for *D*N during the ** Aug,**** week so inquired about a holiday package on tripoto.com .Then i received a call from IndiaGhoomo agent Rajesh (**********) i told him about my requirements then he mailed me...
Aug 28, 2019 by Ashu Goel
OYO Rooms - Deducted my money from the account Open
I had **** OYO Rupee in my OYO account and suddenly on **th August, they deducted all my amount. I contacted them many times over the call and through email (escalations@oyorooms.com) as well and I am continuously following up on the email with...
Aug 28, 2019 by RISHABH BANSAL
Makemytrip.com - MakeMyTrip ticket booking fiasco Closed
On **th August Called MakeMyTrip to change the date of flight(Booking ID NN*************) AI-*** BOM-LHR to **-Sep where the original date was **-Sep The call was answered by Shruti and mentioned that date change of above ticket would inc...
Aug 28, 2019 by Neeladri Mitra
Awsometrip - Trip amount taken but neither trip happened not money returned Open
I have booked a trip to Tadoba. As per their package, I paid **k and then **k total **k for the entire trip with Awsometrip. Phone: ********** Priya awsometrip**@gmail.com I paid amount around August *. Every time when I enquire about my mon...
Aug 27, 2019 by Hafeez Abdul
Oyo - OYO not provide the hotel on time Open
I have occupied the room in GOA and paid the advance amount but hotel said will not provide the room on time BOOKING ID IS DBWG5409...
Aug 27, 2019 by Abhishek
Goibibo - Fake booking by Goibibo Open
I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...
Aug 27, 2019 by Mustafa Jamal
Yatra Waves - Promised package not received Open
I am writing this complaint out of the frustration I received from Yatra waves which are been run by a gang of youngsters to waste out time and make fool of us and to fetch our money. It's been more than **-** days since when I bought their hol...
Aug 27, 2019 by DEEPTI AGGARWAL
Country Club Vactions Begumpet - Fraud by country club vacations Open
In ****, my parents from Mahabubnagar went to BigBazar hyd. Their people have forcefully written coupons on my parent's name and after three days they called and said "congrats you have won kitchen set come and collect as a couple" specified so...
Aug 27, 2019 by Raghavender Mogili
Make My Trip - Bad cab service Closed
Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
Redbus - Bus got cancelled Closed
Ticket no: TN*N******** I was at boarding point wherein till waiting for * hours bus had not arrived . Bus did not come there. I also called redbus at that time to get bus contact no. I contacted bus too telling about bus cancellation for no...
Aug 26, 2019 by Nikhil
Royal Club International - Inappropriate commitment and fraud Open
I am looking for your help on below matter. I received a coupon from Royal Club on a petrol pump in Gurgaon for any lucky draw and after receiving that coupon I received a call from Royal club that my name has been selected in a lucky draw. I ...
Aug 26, 2019 by Aashish
Goibibo - Compensation for causing financial and mental sufferings Open
I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my pa...
Aug 26, 2019 by Jayjit Das
Uber Cab - Non Payment issue Open
I have attached my vehicle to uber. There has been a lapse of payment from uber in the month of June (**th-**th and **th to **rd) which is rs *****. I have called customer care executives several times and was told to visit the uber office. I a...
Aug 25, 2019 by Prayas Abhijat
Goibibo - Booked bus ticket with SRM transport through Goibibo Open
I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and n...
Aug 25, 2019 by Karthick
Oyo - Room not provided many times Closed
I have booked a room in oyo kolkata. My booking is confirmed but when i reached the they room are not available in this price .if room not available in this price so why so me in this app.I have wait * hours but oyo team does not help properly....
Aug 24, 2019 by Aif
Ola Cab - Unnecessary charge from ola Open
They are continuously showing that the customer is due for *** rupees, but there isn't any ride worth that money at all. It is preventing me to use oka thereon. The issue had been reported several times, * mails lodged, spoke to * senior execut...
Aug 24, 2019 by Sailaja Matta
Ola Cab - Ola cab driver cancelled the trip Closed
Subject: Re: Sorry, We could not schedule a ride for you The cab was booked for my dad (a senior citizen) to be dropped off at Banaswadi Rly station. Hope the importance of the ride at a peak time in this city is well understood at your end a...
Aug 24, 2019 by Vm jayadeesh kumar
Indian Railways - No refund for diverted train Open
I booked three tickets in AC *st class is Udyan express from Mumbai to Bangalore on **th August. The train was cancelled at the source station (Mumbai) and it was diverted to start from Solapur, due to which we did not travel in it. Since I was...
Aug 23, 2019 by Karan Madhwani
Oyo - Oyo ruined my life Open
After *.* years of marriage and savings of * years, I planned for honeymoon and search for honeymoon packages online. I get a call from Narendra OYOtotalholidays on ** of July ****. I asked him to provide Bali package and while discussion he su...
Aug 23, 2019 by Vinayak kotekar
Oyo - Service not received Open
I booked oyo property for my stay during ** Aug **** to ** Aug **** period at collection o *** beck began ballygunge, Kolkata and paid the total fare in advance. I arrived at the hotel reception around *:** PM on ** Aug **** in the evening and ...
Aug 22, 2019 by Chandan Vishwakarma
Club Mahindra Holidays - Refund of my membership in club mahindra Open
I got enrolled in club Mahindra on **th March and on the same day I wrote an application for withdrawing my name. Surprisingly, my membership had been created in one day (which is not possible as the team had come from Delhi to Jhansi). Neverth...
Aug 21, 2019 by Avinash khatode
Goibibo - Refund not yet receive Open
Due to jet airways cancelled all the flights at that time I have issued the ticket from atq-del-sin on *w and the travel date is on ** Apr and from then I was following up with Goibibo to get my refund back until now I didn't receive the money....
Aug 21, 2019 by MANZOOR
Goibibo India Private Limited - Hotel check In denied by hotel management Open
I had booked this hotel for ***₹ for a day on Goibibo App. I went to the hotel reception and told him that I have a booking. He then picked up a tab and checked for the bookings. But my booking did not reflect in his device. Then he started s...
Aug 18, 2019 by Satish Badiger
Goibibo - Cheated and yet not initiated refund Open
I booked tickets in Archana express from JAT to PNBE. I received a message from Goibibo in which time of departure of the train mentioned is incorrect due to which I missed my train. So l want a full refund of the amount which I paid....
Aug 16, 2019 by Upma Sahay
Elite Group Of Loyalty Services - Fraud and cheating Open
By making false promises and cheating, they have taken a sum of Rs. *****/ (Forty-one thousand six hundred sixty-six only) from us. First, they were at Pavani estate, Liberty, Himayathnagar Road, Hyd-****** and in this office, they cheated on ...
Aug 14, 2019 by Daisy devi
Oyo - Refund not processed Open
Booked an OYO house on the **th of June **** via the OYO mobile app. The partial amount was deducted but the booking was not confirmed (email screenshot has been attached). Called up OYO immediately and was informed that there was a glitch in t...
Aug 14, 2019 by Reehan Ahmed
Goibibo.com - Refund for cancelled flight not provided by goibibo Open
I had booked to and fro ticket from Hyderabad to London via jet airways through Goibibo website for mother and paid rupees ***** along with the travel insurance. Later I had to reschedule the journey on a need basis so I contacted Goibibo for k...
Aug 13, 2019 by Sidhartha Reddy Mandala
Make My Trip - Worst service by Makemytrip team Open
I booked a hotel through makemytrip for my client from South Africa. We had a very worst experience at a hotel so we went to one more hotel. I requested to make my trip people cancel the existing and go for a new booking. The issue finally reac...
Aug 13, 2019 by Surya
Make My Trip - Package not delivered Open
I have booked a package from Make My trip on **rd May **, Executive of MMT Rakesh Sharma (**********, **********) is dealing with me at that time. On **-May-** he is demanding to pay ***** Rs through a payment link he sends me the payment link....
Aug 10, 2019 by VEERU SINGH
OYO Rooms - Cancellation amount not refunded back Open
I made a booking with Oyo in Natraj Inn Lucknow ( booking id: sdrz****) for three nights (**th -**th July) and cancelled it on *th July as it was promised to get a full refund until **th July. I was told that refund amount of INR **** has been ...
Aug 09, 2019 by Mohammad Meraj
Oyo - At midnight harassment for confirmed booking Open
*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...
Aug 04, 2019 by Rajendra natha bhalekar
Goibibo - Refund not received Closed
I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...
Aug 04, 2019 by Neelkamal chandgothia
Oyo - Didn't checked in hotel and charged Open
Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** includin...
Aug 03, 2019 by Prateek Mathur
Sotc Travel Limited - Tour package not delivered and booking amount not refunded Open
I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...
Aug 03, 2019 by Dinesh kumar tyagi
OYO Rooms - False claims of amenities on App Open
The property that I booked was showing mini-fridge, hairdryer and in house restaurant at the time of booking; all of which are missing when I actually checked in. Customer care team says those amenities are for some other category of rooms. But...
Aug 03, 2019 by Parameshwaran Nair
OYO Rooms - Booking cancelled by OYO but money not refunded Closed
I had booked an OYO room on **-**-**** booking ID (KQIE****), KBR Residency, on **-**-**** I got a call from the hotel that there is a water problem so cancel your booking. After that, I immediately called Oyo and told all my problem on that da...
Aug 03, 2019 by Abhishek chowdhury
Ola Cabs - Ola cabs not refunding my Rs. 243 Open
On *rd July ****, I booked an Ola Cab for Delhi - Gurgaon (CRN **********) and chose the mode of payment as google pay and paid Rs. *** through google pay to ola before the ride ended. However, after the ride completed Ola app showed me to pay ...
Aug 02, 2019 by Bibek Kumar Jha
IRCTC - Refund not initiated for cancelled train Open
I made a train booking through irctc.Co.In platform for my journey on July **, ****. On **th July I received a message saying that my train was cancelled. I verified the information via '***' helpline number. They confirmed that the train was ...
Aug 01, 2019 by SANCHIT JAIN
Make My Trip - Money not refund Open
Ordered the hotel for sister in Nainital but turned out to be in Bhimtal asked to cancel the booking and refund money said not possible. Called them several times escalated the matter still no response. In fact, every time call-out on hold my e...
Aug 01, 2019 by Siddharth Mathur
Red Bus - Red bus fraud Open
Mene apne relative Abhishek Nandan ki red bus se Gorakhpur se Delhi ki booking kari jiske liye red bus ne mujhse **** rupees charge kare. Mera red bus ticket no (TN*R********) and pnr no. (**MJYK*R) hai jo bas raj travels ki thi. Ye bus **/*/**...
Jul 30, 2019 by Vijay Kumar
OYO Rooms - Imposed unnecessary charges Open
I checked in into the hotel at ** am after the Room was allotted since then only I had faced an issue about power failure. I did complain about this to every Oyo authority I could possible. It starts occurring just after check-in. I was busy in...
Jul 30, 2019 by Nihar Meshram
UBER - Incorrect toll charges on cab rides Open
Uber has not responded to the actual issue raised in my multiple previous complaints. I have clearly stated in my complaint that whoever is booking a Uber ride and taking the route from Delhi to Faridabad (Via Badarpur), Uber is charging double...
Jul 29, 2019 by Rohit Raj
Goibibo - Amount not refund Open
I book the ticket from Goibibo from Mumbai to Lucknow by jet airways but after a month we came to know jet airways is shut down. I call jet airways but they said you have not directly booked from here you book from Goibibo so you have to ask am...
Jul 27, 2019 by Sandeep tiwari
Oyo - Refund is not processing by Oyo total holidays Open
We have booked a tour package from Oyo total holidays. But from the very first day, they just didn't give any importance towards us. They have taken **k from us but still, they are not planning accordingly for the plan. We called so many times ...
Jul 24, 2019 by Snigdha roy
Jet Airways - My amount yet not received Open
I am serving in Indian armed forces. On * April ****, I booked two tickets of Jet Airways flight from Guwahati to Dehradun and Dehradun to Guwahati through udChalo and yatra.com sites. My tickets flights were scheduled respectively on **.**.*...
Jul 24, 2019 by Sunil Kumar Maletha
Country Inn & Suites - Services as shown is not provided Open
My membership id is "CIIS******". I have been told that I will get some benefits in Rupees ***** but in your welcome mail, it is completely different. Please find attached plan papers shown to me by your marketing executive Mr Kanishk Bajpai ...
Jul 23, 2019 by Karan Singh Dangi
Ola Cab - Charged higher fare Open
I booked a ride from New Delhi railway station to Defence empire, Tilpata village, U.P. on Friday **.**.** around **:** p.m. *. I booked ola because it is showing fare lesser than uber that was around ***/-. *. I booked only when I have seen...
Jul 23, 2019 by Swapnil Singh
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 23, 2019 by Shomit Goel
Makemytrip - Hotel denied check in through Makemytrip Open
I am tired of contacting MMT customer support now. I saw Voxya online which looked helpful so thought of taking your help. This is my entire experience mentioned below: " "I had booked * rooms at Hotel Anant Oyo ***** on *rd June for the price...
Jul 21, 2019 by Karan Sikri
Indiaghoomo - Cheated by travel agent Closed
I have a really big story or I should call it a misery. India Ghoomo is the company & Mr Prashant was the agent, I think they found us on tripshelf. But all the discussions happened over phone & e-mails. I have the e-mail which I can share. To...
Jul 21, 2019 by Jagadish Basavaraju
Redbus - Refund not received from Redbus Open
My bus ticket was cancelled by the operator on **th June. Also, I got a cancellation invoice from them. So I waited for more than * working days and contacted Redbus. They told It's under process. I contacted them many times and after * weeks t...
Jul 20, 2019 by Lijo Varghese
Goibibo - Refund money isn't get Closed
I booked a train ticket in two times. First time *** Rs the second time *** Rs debited but failed the booking. Refund amount didn't get....
Jul 20, 2019 by Jeslin k john
Uber Cabs - Misbehaviour of uber driver Open
I made advance booking of uber on **th July **** at *.** pm and gave the pickup point at the dum dum metro station ticket counter. The car arrived at *.** pm and we reached there at *.** pm. After boarding the car the driver shouted at us and t...
Jul 19, 2019 by BAPPADITTYA KONAR
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 18, 2019 by Shomit Goel
Oyo - My refund amount was not provided Open
I booked a room at the hotel ( Purplepatch Arun Prasath Park ) on June **th ****. The hotel request **% of extra amount for the early check-in process. So I called to the OYO customer care and talked with the customer service manager to tell th...
Jul 18, 2019 by Joseph Deva Kumar
Ola Cab - Ola cabs wrong calculation for the bill Open
The so-called "Non-Professional" company run by non-professional customer support along with buggy software to support their logics to the customer on their services. Here is my story to add to their business ethics and we can debate as long as...
Jul 18, 2019 by Inderjit Singh
Oyo - GST invoice not provided Open
Even after * times requesting they are sending only payment receipts. Neither the hotel nor Oyo is sending me Gst Invoice. Further, the hotel is asking me to come down again to their place to collect invoice. As per GST act and rules, no GST r...
Jul 18, 2019 by Ajay Kumar Jain
Ms. Aiwa Travels Tours Pvt. Ltd. - Cheating of travel plan Open
I have searched a tour package for Singapore, Malaysia, Kuala Lumpur at Make My Trip. MMT has suggested M/s. Aiwa Travels in the Mobile App. Hence I have contacted to the given number of Mr Devi Prasad Panigrahi (Mob. no. +************, +******...
Jul 17, 2019 by Chandrashekhar Gajanan Deshpande
Goibibio - Fraudulent activity did Closed
I booked a hotel from Goibibo but very worst and many bugs. So I contacted them multiple times and after they said we will forward to the management team but still not refunded my money. I sent them with proof. Very bad. That room finds whiskey...
Jul 17, 2019 by Lourdu Vinoth
Oyo - Service not delivered as it was promised Open
I had a pretty bad experience with OYO on my last booking of OYO Home ***** Sahyadri Farms booking ID: IKND****. *. I have booked an OYO home whereas this place was not at all like that and it was even worse than a *-star hotel. There was no p...
Jul 17, 2019 by Shashwat Srivastava
OYO Rooms - Checkin denied and poor customer care support afterwards Open
I booked with OYO when I visited Jaipur, Rajasthan for my work. My booking id was WFIV**** on ** June to * July ****. It was an OYO home property. I was provided with a PADLOCK combination to check-in into the property but the padlock didn't op...
Jul 16, 2019 by Prince Jindal
Oyo - OYO cheating didn't refund my amount till now Open
I booked a few rooms through OYO on April **** to check in on June *th. When I went to check in hotel management denied my check-in as their agreement with OYO terminated on May ****. I raised a complaint regarding the same on June **th **** to...
Jul 15, 2019 by Vinod Kumar Reddy
Ola Cabs - Ola driver security threat and theft issue Closed
I had a terrible experience with ola in Delhi yesterday. I booked ola from Indirapuram to a green park. He adamantly charged *** Rs more incorrectly just for a small distance. Then when we gave him cash and left. After ** minutes when we were a...
Jul 15, 2019 by Aparna shree
Uber Cabs - Poor service provided by uber India Open
I want to inform you that I had booked a Maruti Suzuki Alto on **/**/**** at **:** pm. I needed to be travelled from Khanapara Fly Over, Guwahati to Kalibari Rest Camp, Guwahati. I had stood there for about ** minutes but the pilot did not arri...
Jul 13, 2019 by PRADIP KUMAR SHA
Ola Cabs - OLA is harassing for a "postpaid due" of 132 rupees when I have already paid the concerned driver Open
Ride date: Apr-**th *:** pm CRN ********** Driver name: Santhosh R Cash handed over to driver: *** rupees By mistake, I had selected "Ola postpaid" as a payment option. The attached document has the # of times I have mailed them with no re...
Jul 12, 2019 by Sandhya Sreekumaran
Red Bus - Red Bus didn't send me the bus no or any contact detail of operator Open
I had booked a confirm ticket of UPSRTC (Jan Rath A/C *+*) using red bus app from Delhi to Rishikesh on **th June ****. I was standing there at boarding place right from *:** pm and the boarding time was *:** pm. But the bus operator didn't eve...
Jul 10, 2019 by Dheeraj Kumar
Country Holiday Inn & Suites - Fake promises did Open
Please beware of the CHIS group. This is Country Holidays Inn and Suites! Do not confuse it with Country Inn. Don't fill the lucky draw coupon which their people may make you fill to grab your details in the malls. We filled it in one of the ma...
Jul 09, 2019 by Reenu
Travel Bira - Package not delivered Open
I booked a package from travel bira. He took all the money in advance. The trip was off out of India. I just got married and we were not having a marriage certificate as a supporting document. Sagar called me and asked me **k form respected ban...
Jul 06, 2019 by Usn
Uber Cabs - Uber charged hefty price than promised without prior intimation Open
I have scheduled a ride on */*/**** at *.** am and the price was shown as Rs ***-***. At the time booking, they said there will be surge and price updated is Rs ***-***. The attached screenshot is the booking screen at the time of the cab assi...
Jul 06, 2019 by Naveen Kumar
Holiday Kraft Pvt. Ltd - Cancellation of membership from Club Jiva Open
This happened in Matheran when myself along with wife visited for vacation. We have been duped by the Club Jiva Holiday Kraft Pvt Lyd- ** Level-*, Dewan Center, S.V. Road, Jogeshwari ( W) Mumbai - ******. They have forced us to sign the contrac...
Jul 04, 2019 by Shreenivas M Muttineni
UBER - Uber has charged me twice for same ride and now not giving a refund Closed
While booking a cab, I had registered to pay via UPI added on Uber. Later while booking on the same date I found that my UPI request had expired. Hence, I made payment through my linked Credit Card. But when tried booking the cab again on the s...
Jul 03, 2019 by Vishal Kamtane
Zoomcar India Pvt Ltd - Fraudulent car company Open
We had booked a car from Borivali. Car was out of battery and dirty. Pick up time was * am. Details were provided at *.** then were given another car at ** am from Sion approx ** km from the actual location. The car was also in bad position got...
Jul 02, 2019 by Aesha shah
Makemytrip - Cheated by MakeMyTrip Open
I had booked return flights to Mauritius from Bangalore via Makemytrip. Attached is the ticket. The carrier from Bangalore to Mumbai was Air Mauritius and flight from Mumbai to Mauritius and back from Mauritius to Bangalore was Air Mauritius. N...
Jul 01, 2019 by Shama
Ola Cabs & Ola Money - Ola doubled my ride rate and the Ola driver rated himself 5 stars by taking customer phone Open
I booked Ola cab on ** June **** around *:** pm from Maheswari Nagar, B Narayanapura Bengaluru to Passport Office Koramangala. The cab came around *:** pm Ola Prime Play, Dzire Tour KA**AG**** and started the trip by *:** pm. The estimated cost...
Jun 30, 2019 by Kadi AG
Oyo - Need refund from oyo Open
I had booked a room my booking id is (gzpl****). I booked this on **/**/**** at night and I have made payment also that I found the date **/**/** Sunday morning is cheeked out time **:** am but on Sunday I have to check in at same. I called the...
Jun 28, 2019 by VISHNU
Ola Cabs - Refund for excess amount charged Open
This complaint is against. OLA. With reference to the above-mentioned subject would like to draw your kind attention towards the double pricing being done for my ride last month. Initially, booked a cab through OLA App from my residence to IG...
Jun 26, 2019 by MANAS GULATI
Zoomcar India Pvt Ltd - Incorrect damage charges levied Open
This is regarding booking id JPS*BVKV. We rented an Electric car E** Dash on the **th of April. The car was not in good condition in terms of cleanliness and already damages were there in the car for which as instructed we took the videos and p...
Jun 25, 2019 by Nikita Rathi
Oyo - Want my money back Open
I booked a room on ** June **** Sunday, hotel sunview international at Karol Bagh, my booking ID is QACX****. I have made the payment of Rs. **** by online on phone pe. While booking it was written that all govt authorized identity is applicabl...
Jun 24, 2019 by Sakshi verma
Make My Trip Pvt Ltd - Refund not provided on their mistakes Open
We booked a bus for our staff from Hyderabad to Shirdi on * June with Ref no NU*************** and a return on * June with ref no NU***************. On * June night around **.** pm, we came to know that the bus got cancelled. We tried to verify...
Jun 24, 2019 by Abhijit Singh
Oyo - Denied checkin due to tariff issue Open
I booked Oyo Rooms OYO ***** Greens Race View at Ooty for *st June **** to *rd June **** on **th May **** and made full payment Rs- ****/- well in advance as was shown on the website. I got confirmation from Oyo and my booking ID was UWGA****. ...
Jun 22, 2019 by Kamal Khandal
Club Holizone - Refund not initiating Open
Firstly an event was organised in my distant location. They have invited us and we attended. That event was organised by a company named Club Holizone having the same thing as Club Mahindra like to send people on holidays. Then on next day Mr S...
Jun 21, 2019 by Komal Jain
Club Mahindra Holidays - Fake membership offerings Open
Its been a month that we have been enrolled to the club and we have not received a single mail from club Mahindra about our membership id. We have been dialling tollfree no. almost every day and even called our assistant Mr Gurudatt Rana who gu...
Jun 21, 2019 by Sarthak Bhandari
Air India - Last minute flight cancellation and wrong status update Open
With reference to the booking reference no. Y*EY* for Air India Flight no. AI-**** (Jaipur to Udaipur) for travel date **-Jun-**** I received an SMS on **-Jun-**** at *.** pm from an anonymous number "+*** *********" that this flight stands ca...
Jun 20, 2019 by Nitin Nahar
Make My Trip - Extra charge incurred on my trip due to MMT agents mistake Open
I had booked a package from Mumbai to Shimla/Manali and Chandigarh then back to Mumbai. My booking Id was NL*************. I was travelling with * adults and a child and in all, we were *. The agent sent me a form to be filled up and all detail...
Jun 19, 2019 by Nadim mohammed arif
Make My Trip - Tickets got cancelled Closed
I had booked flight tickets from Delhi to Hyderabad with SpiceJet through Make My Trip portal bearing following details:- *) Booking ID- NF************** *) SPICEJET SG-*** *) PNR- Z****V *) Flight boarding time - **** hrs on **th Jun **...
Jun 18, 2019 by Avinash
Oyo - Booking amount refund issue Open
It's been a month I have not received any response from OYO regarding my booking refund. I have paid the amount debited through my credit card but they have not credited the deducted amount to my HDFC bank credit card. I reached out to many of...
Jun 17, 2019 by Sachin Thakur
Club Mahindra Holidays Blue Membership - Refund not received Open
Already sent this notice to them but still not received the refund. Date: **-April-**** To Club Holidays & Resorts India Limited Mahindra Towers *nd Floor, **/**, Patullos Road, Mount Road, Chennai – ****** Sub: Cheating,...
Jun 17, 2019 by Sagar Goyal
Oyo - Denied to provide room Open
It's not the first time I have been denied a room after confirmed booking. Last month I went to Pithoragarh and I booked hotels with Oyo. After reaching the hotel I was told there is no room available. I booked a room at * more hotels but they ...
Jun 16, 2019 by Rakesh Pandey
Ola Cabs - Payment issue with me Open
Today at *:** am booked a cab from IDA Uppal to Chintal at that time the estimated fair was Rs ***/- but after reaching my destination the total bill amount was ****. That people say that due to high demand and lower services, we charging more...
Jun 16, 2019 by M. Bhuvaneswara Reddy
suvision holdings private limited - Fake services & rmises Open
I have paid an amount of **,*** Rs for lead market named indianmoney.com. They promised us that they are going to give us leads for insurance. But all the leads information they sent us was completely fake and not even a single customer had cle...
Jun 16, 2019 by Manasa
Make My Trip India Pvt Ltd - Make my trip cheating Open
I had booked a round trip flight from Delhi to Keflavik on *th Nov through MMT in WOW airlines. The travel date was ** Jan & return on *nd Feb. I am a resident of Mumbai so I had booked connecting flights Mum - Delhi Delhi - Mumbai. On **th Jan...
Jun 14, 2019 by Jenil Keniya
Oyo - Check in denied at hotel Forest View Patnitop Open
We have booked * rooms in Hotel Forest View - Patnitop for a stay from **th June'** to **th June'** (*-night stay). Booking details are as follows: a) JGEP**** b) NFHG**** c) MURE**** At the time of check-in, the hotel denied to give us roo...
Jun 13, 2019 by PIYUSH RAJ
In.via.com - Refund of bus ticket Open
I booked a bus ticket from Lucknow to Delhi on **/**/**** through in.via.com ******** [bus name -Royal Bus India] at **:** PM (journey date). I tried to contact at the given number but the number (************ ) was showing incorrect. Neithe...
Jun 13, 2019 by RAZA IMAM
Club Mahindra Holidays - Refund not received Open
Club Mahindra Membership in the name of Ajay Kumar Madan. I bought a membership in the month of September ****, we didn't receive any call, any mail or any kit till November ****. After visiting their office in Chandigarh we came to know our de...
Jun 12, 2019 by Ajay Kumar Madan
Makemytrip.com - Charged the credit card multiple times fraudulently Closed
Booking ID: NH************* Frauds and mistakes committed by MMT: *. Charging * times on the credit card which should have been just once. *. Two extra transactions are done by MMT without any permission from the customer or without OTP. *....
Jun 12, 2019 by Kiran Hagalahally Channegowda
Club Mahindra Holidays - No holidays yet Open
My membership number ******* it's a long time ago. Till date, no holidays provided by CMH. Not a single day nor national neither Int'l. Asked and mailed them so many times for money return but they refused and now I am not able to connect my p...
Jun 12, 2019 by Mansoob Ali khan
Oyo - Pending amount increased from 0 to 495 Open
This is very unfortunate to say that I am highly dissatisfied by the service offered by Oyo. I booked my room (Booking Id: LVEM****) and I made the complete payment and received the message that my hotel has been booked. After receiving the mes...
Jun 12, 2019 by Ankur Dalmiya
Goibibio - Goibibo india private limited refund pending Open
I have booked a flight ticket on Goibibo to travel from Chennai to Doha on ******. My PNR (*****). Later I changed my flight to **th August directly with the Indigo airline for the same PNR and got the confirmation on the same. Due to change of...
Jun 12, 2019 by Nikesh Jayakumar
IRCTC - IRCTC customer care representative misleads me to cancel ticket Open
I had booked a ticket for * passengers on ** May' **** with PNR Number **********. Out of which only * passengers get confirmed seats. The *rd passenger has no berth and *th passenger's status was waiting List * after chart prepared. I called o...
Jun 12, 2019 by Arindam Bhattacharjee
Goldentrip.in - Package cancelled but money not refunded Open
I booked Mussorie Nainital package for * of my family member travel date **-Aug and return date **-Aug including me. Because of the weather, I cancel my holiday plan on **-Aug. After that, I was following up with Golden trip team and still afte...
Jun 11, 2019 by Nishant Ranjan
Goibibo - Cheated and misguided Open
This is to inform you that we have been cheated and misguided by Goibibo app company. I have Goibibo mobile app with my number ******xxxxx. On **/*/** I have booked * flight tickets from Vijayawada to Bangalore for **/*/**. Rs.***** debited fro...
Jun 10, 2019 by SHAIK ABDUL SATTAR
Makemytrip (india) Pvt. Ltd. - Bus not reached Open
I booked one bus ticket and paid the amount before one month but service not given. I have booked a bus ticket on June *st ****. The bus is orange travels from Hyderabad to Kochi. The bus timing is at * pm. On ** am I have noticed the travel ag...
Jun 09, 2019 by Fazil TM
Goibibo - Amount debited from account without any authorization Open
This is regarding the amount debited from my account without my concern when I was talking with Goibibo representative to cancel my booking and want to refund my money back. In the process, it was found that four times account was debited which...
Jun 08, 2019 by Sudip Kanjilal
Makemytrip.com - Bus ticket cancellation due to makemytrip system glitch Open
MakeMyTrip Booking ID NU***************. There was an issue while booking the bus from Bangalore to Hyderabad. My pick up and drop points were changed when I was making a payment. I got an error message that something went wrong & prompted me t...
Jun 07, 2019 by Kavita Nautiyal
Goibibo - Hotel booking bounced Open
I had done a hotel booking for my family and friend on **rd May ****. I called Hotel to reconfirm the booking and found that there are no such bookings. I reported this matter to Goibibo team via call centre number. After that every day, I cal...
Jun 07, 2019 by SUJIT PRASAD GUPTA
Goibibo - Hotel was not booked though amount deducted from my account Open
I have booked a hotel for my vacation in Mahabaleshwar and the amount was deducted. However, when we reach at the given booked hotel address owner denies any such bookings. We tried to reach Goibibo though they had given no help and just to wai...
Jun 07, 2019 by Kristal Bharti
Nirmiti Resorts & Clubs - Fraud membership fake and false commitments Closed
We have bought Nirmiti membership on *th Dec **** (Bills and other documents attached). They promised us lots of fake and false expectations during a time of purchase. We searched the list of their hotel and resort and also the DAE (dial and ex...
Jun 06, 2019 by Tarun Setia
ebix travles pvt ltd - Complain against EBIX Travels Private Limited Open
I am operating a small travel agency in Visakhapatnam. Its a partnership firm called Times of Travel. I have booked a hotel through Ebix Travels.com for my client Mr Ajit MInda in Krabi, Hotel Name "Centara Grand Beach Resort & Villas Krabi". I...
Jun 06, 2019 by Nisha agarwwal
Country Club India - Membership cancelled but refund not processed Open
On January *th ****, I along with my wife were invited for a free gift from country vacations. Upon reaching there a guy came asked us to go inside a hall where loud music was being played. There were many other couples sitting around small tab...
Jun 06, 2019 by Abin George Varghese
Qnet India Vihaan Direct Selling Pvt Ltd - Misleading information and unfair and fraudulent practices Open
I have been brainwashed to put money into a network marketing company named Qnet by taking a personal loan and stay in the business. I was assured and given guarantee words stating that I will be earning equal or more than my salary and will no...
Jun 04, 2019 by Sourabh Andotra
Makemytrip.com - Double payments deducted with reluctance to refund the extra payment Open
It has been a very disappointing experience dealing with makemytrip.com. I had made * bookings with them but for one of the bookings, the payment was deducted twice (i.e. first payment was taken out but booking failed so had to make another pay...
Jun 04, 2019 by Bishmeet Jaggi
Goibibo India Private Limited - Airline refund not processed Open
- Flight ticket was of travel date *rd Feb ****. - It was cancelled on *nd or *rd Feb. - A week later I contacted Jet Airways and explained them the medical grounds on why travellers were not able to travel. I also furnished all the relevant ...
Jun 03, 2019 by Nishant Shekhar
OYO TOTAL HOLIDAYS - Physical pain mental agony and trauma Open
Please note OYO Total Holidays behaviour with me. *. Ms Sonia called me for Goa package which was costing *****/-. *. Mr Sourav Sharma convinced me for the same saying he will return me Rs. ****/-. *. Then I paid advance Rs. ****/- and got P...
Jun 03, 2019 by Suraj Chandrakant Kamble
Ola Cabs - Ola cabs charged too much fare Open
I am a regular user of OLA cabs and never faced any issue but on * June **, I feel I am cheated by Ola Cabs. On *st June ****, an evening I have booked an Ola ride from Alkapuri area to the airport in Hyderabad (** km), CRN No. **********. Nor...
Jun 03, 2019 by Manoj kumar saxena
OYO Rooms - No promised services by the company Open
This to keep in from that I have booked a room in Oyo id *****. *. No wifi when I asked them what is the issue and they said that there are some issues with wifi kindly adjust. *. No water supply in the washroom. I can't explain this fucking ...
Jun 03, 2019 by Jeno
Red Bus - Promised service not provided Open
When we book bus ticket online redBus promise us to provide our chosen seats but when I booked my tickets through redBus and boarded my bus I came to know that the redBus has incorrect seat plan and the bus operator says that they have not upda...
Jun 03, 2019 by Mukund Mangwani
Oyo - Oyo hotels highly unprofessional staff Open
I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...
Jun 02, 2019 by Mohit Abrol
www.balaji.in - Tirupathi darshan ticket booking Open
I have booked Tirupathi darshan ticket online (www.balaji.in) website this is fraud website. I have booked for * members of cost **** on June *st ****. But I did not get any tickets. They gave one contact number (+**-********** and email id: ...
Jun 02, 2019 by Mani
Easemytrip.com - Refund fraud done Closed
I had booked a ticket through easemytrip on *th April, ** jet airways mum to dxb (Dubai) for travel date *th June, **. But jet airways cancelled the operations and so I cancelled the ticket on **th April. But till date, I have not received the ...
Jun 02, 2019 by Murtuza
Orbit Aviation Pvt Ltd - Arbitrary ticket price Open
I am a resident of Talwandi Sabo, Bathinda and for business-related reasons, I often travel to Chandigarh. There is one AC coach that runs between Raman (Raman Mandi, Punjab) and Chandigarh every day and I have travelled in it often between Tal...
Jun 01, 2019 by Gaurav Kalra
Make My Trip - Fake information about international hotel booking Open
I booked a hotel through MMT from Sep *-* for Langkawi city. The problem is that some information given by MakeMyTrip is wrong and confusing. While searching the hotel address in Cenang area it filters out but after booking it's showing **km aw...
May 30, 2019 by Priyabrata lenka
Uber India - Fraudulent charges & driver's misbehavior during trip Open
Trip Details - Uber Date - May *, **** Total Distance - **.* Km Total Charges - INR *,***.** / - Trip Detail- From- **:** pm | **, O Shaughnessy Rd, Langford Gardens, Bengaluru, Karnataka ******, India / To- **:** pm | Bengaluru Interna...
May 30, 2019 by Moushmi Parmanik
Oyo Total Holiday Packages - Mental harassment misbehave and forgery Open
These are the series of event: *. OYO's sales representative called me and explained everything and told me per head price for Nainital tour package as rupees **,*** per head. I found this package within my budget so I agreed to it. *. Ini...
May 29, 2019 by Nidhi Burman
Oyo - Room booking refund Open
For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...
May 28, 2019 by Athul S Anand
Goibibo India Private Limited - Refund not received for flight cancellation Open
I booked the flight from Goibibo * month ago and they showed me a connecting flight from Delhi to Bangalore i.e Delhi to Hyderabad (SpiceJet - *:** pm on **th April) and Hyderabad to Bangalore (Air India - *:** am on **th April). When I reached...
May 28, 2019 by Mayank Garg
Orange Travels - Travel is not respond as per schedule Closed
I have booked a travel ticket from the Chandanagar city bus stop to Kaikalur as on **.**.** and reported to the pickup location at **:** pm. Also, one message received from orange travels due to some technical problem today our bus from Hyderab...
May 28, 2019 by Dasaradha Lakshman Rao
Uber Cabs - Double charge by cab Closed
I have booked Uber on **rd May from my work to home and I have paid the driver cash Rs. *** and don’t even give me the change stating that he doesn’t have. That’s alright! What is not alright is that he put my payment pending which I have...
May 28, 2019 by J Lalthangpui Hmar
Ola Cabs - Excess amount charged (Parking Charges) for OLA cab services Open
The excess amount charged as parking charges although there is no parking facility available and driver has not dropped only at the destination and also fare increase amount also charged. Uber charged for the same location only Rs. 96....
May 27, 2019 by Vikash Kumar Saini
Makemytrip.com - Met with an accident due to negligence of MakeMyTrip Open
I had booked a cab from MakeMyTrip (MMT) from Pune to Mumbai airport on ** April with booking ID NC***************. I received an SMS with the details of the cab and driver. The cab was Hyundai XCent MH**CP**** and driver's name was Sarjerao G...
May 27, 2019 by Vikram Kakapuri
Yatra.com - Refund not given Offered Resolution
I couldn't remember the exact date of the booking. It may be * April ****. I made my bus booking from Chennai to Coimbatore on(**/*/**). It was not booked but they credited amount Rs. *** from my account. I complain through customer care of yat...
May 27, 2019 by Praveen
Countryard Imperial Inn & Suites - Required my money back Open
On **.**.**** company called me to collect the free gift voucher on my name. When I reached Hotel somewhere in Jaipur somehow they sold me there package for holidays. After the given promises by the company which includes my packages for that, ...
May 27, 2019 by Dr. Avinash Gupta
Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada Open
This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...
May 27, 2019 by Mukti Sharma
Makemytrip.com - Wrong air tickets booked Closed
I am a regular customer of makemytrip. I had booked air return tickets from Ahmedabad to Delhi on ** May **** for * June **** returning on *th June **** for * people. On ** May ****, I again booked a single ticket for the same return flights of...
May 27, 2019 by Bhagirath Sutreja
Oyo - Deny in check in and money not refunded even after defined TAT Open
I have to visit Bhubaneshwar on **th May **** along with family. I have booked hotel Trumiph Inn through Oyo prior * month from the date of visit and paid all amount in advance. When we reached at site property manager deny for check-in and sai...
May 26, 2019 by Amitesh Sharma
Oyo - Refund not received Open
I have booked a room from OYO when I reached the place I'm unable to locate the property, whereas called ** times to their customer care but they haven't provided any solution. Also not even received the refund for amount Rs ****/- booked on **...
May 25, 2019 by Hemant Singh
OYO Rooms - Sharing the worst experience we had with Oyo Open
We are completely upset with the poorest to poorest service provided to us by OYO. I want to gist the events happened in order to understand the agony we had undergone yesterday. We are ** members adult with * kids less than * years of age. Ou...
May 25, 2019 by ArunKumar Govindaraj
Goibibo - Refund not processed Open
I have booked a waiting list ticket from Goibibio and after chart preparation, it went to RAC. Then I tried to cancel the RAC ticket but I can't. I called the customer care but it always went to voice mail. So I filed a TDR for that journey. B...
May 24, 2019 by Leo
Ola Cabs - Over charging by ola Open
I have taken an Ola cab from Pune ( Bhairoba Nala ) to Imagica on **-*-**. At the time of booking the fare was ****. When I reached Imagica the fare I paid was Rs. **** + *** ( toll tax ) = ****. On asking the driver he told me to contact Ola ...
May 24, 2019 by Rishi dembla
Ola Cabs - Fraud system for Ola cab owner Open
My car is now running on the Ola platform. They penalized me Rs. *** and told me the system has recognized an invalid booking which has been done by you. But I told them I have not completed any fraud booking. Ola provides resolution "we can't ...
May 24, 2019 by Subha sen
Oyo - OYO not providing GST bills Closed
I have been travelling since **th April **** regarding official work. I have booked different hotels via ** different bookings. I have provided GST details in advance before booking the hotel. But I have received a GST bill for none. OYO provid...
May 23, 2019 by Ankit Singh
Uber Cabs - Overcharged by the Uber Cab Closed
Overcharged by stopping the journey at a different location. Also, he took my booking and was a minute away, suddenly he disappeared and came and picked me after ** minutes. And they overcharged me....
May 23, 2019 by Unnikrishnan
Oyo - Invoice or bill not find Open
Bill not received from Oyo and hotel. Customer care, not responding. Many times call to customer care. Very bad service from Oyo....
May 23, 2019 by Shakti singh
OYO TOTAL HOLIDAYS - Pathetic and harassed services of Oyo total holidays Open
I have booked my Thailand package with Oyo total holidays and my booking id is cf****f*-be**-*d**-a*f*-******c**a**. My wife has called Oyo total holidays on ** May **** for knowing to package for Bangkok. In response, Ms Monika Negi has atten...
May 22, 2019 by SOHAL GUPTA
Ola Cabs & Ola Money - Extra payment for Ola Postpaid Open
I had an Ola rental booked on */*/** CRN: **********. During the ride, the driver did not have cash for fuel or toll. I even tried to change the payment to cash but the same could not be done. I had added Ola money and remaining was paid out of...
May 22, 2019 by Daniel Gnanaselvam
Goibibo India Private Limited - Very Poor Service Open
I am fromCorrespondent, NSRIT, Satyam, Visakhapatnam. We sent two of our faculty members to Germany from the college side for Applied Robotic training in Germany. I booked the tickets for them on Mr.Ch.Kranthi, registered mobile no with Goibibo...
May 21, 2019 by Sai Varma N
Railyatri - Worst service and false commitments Closed
Why railyatri is a scam and provides the worst customer experience ever. This was my second journey and they heavily disappointed me again. My pickup point was changed without any prior information (Mahamaya flyover to Mayur Vihar Ext.). If I h...
May 21, 2019 by Ashish Chaurasia
Make My Trip - Ticket cancellation not informed Open
I booked my flights from Krakow to Delhi earlier this year. My departure date was the **th of April. I was travelling from Delhi to Abu Dhabi and further to Poland. On *th May I was supposed to return to Delhi via Amsterdam. I had booked a comb...
May 21, 2019 by Sahil khurana
Goibibo - No refund for round trip flight cancelled for onward journey Closed
I've booked flights via GoIbibo for the same day (May **th, ****) to and fro journey between Vijayawada and Hyderabad. Vijayawada to Hyderabad flight operated by SpiceJet was to start at *:** am on May **th, **** and the return flight from Hyde...
May 21, 2019 by Kalyan K Gorrepati
OYO Rooms - Stay problem in room Closed
Can you please make the check out time as ** hours. This system is too inconvenient. My father and I were travelling from Phagwara to Delhi. We booked an Oyo room and the next day our train was at *:** pm. We literally begged the owner of the h...
May 20, 2019 by Einjala sithara
Uber Cabs - Uber is not replying Closed
I booked a cab on **th April **** and was waiting for my cab to arrive. It was taking time to come so I called the cab driver to confirm where he was. He asked my destination and cancelled my ride. I booked a cab again now this time the driver ...
May 20, 2019 by Amar Pereira
Abhibus - Bus timings mismatch Open
I've booked a bus ticket from Tirupur to Bangalore with boarding point as Avinashi new bus stand. Actually, during the time of booking of ticket, the Abhi bus App showed the time as **:** pm at Avinashi so that got registered in my mind and I d...
May 20, 2019 by Krishna Kumar R
Oyo - False picture of hotel at oyo Closed
BOOKING ID: BQSG**** The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture...
May 20, 2019 by Ashu
Ola Cabs - Charged three times Open
I have been charged * times (Rs.****/-) than that of the estimated ride fare (Rs. ***). The fare shown to me was of Rs.*** during the booking. I have been charged Rs. ****/- which is nearly thrice of the estimated fare. I had taken rides to the...
May 19, 2019 by RACHANA
Labbaik Travels Kolhapur - Unprofessional bus service Open
I have booked two tickets for the journey from Kolhapur to Nashik online on Goibibo & scheduled departure for this travel was **:** hrs. But the bus has not arrived till **:** hrs. So I called to the following numbers provided ****-*******, **...
May 19, 2019 by Bharat Appa Pagar
Oyo - Irresponsible behaviour and financial mental harassment Closed
*. We booked a hotel in Kapashera, a *X room quite spacious and pleasant to look at a week prior to the actual booking date. The hotel was situated at a distance of **-** km from the place we reside in ( booked it because it was extremely beaut...
May 18, 2019 by Yash Kumar
Make My Trip - Make my trip refund Open
My father had booked a ticket from Make My Trip. Unfortunately, we lost him a few days back and we are in a moment of grief. We cancelled the ticket and applied from the refund which the airline (United) has already processed. We have already p...
May 18, 2019 by Ashish Tergaonkar
Hotel indore marriott - Hotel cancelled my booking after 3 months of booking Open
I was booked the Indore Marriott hotel ** Feb from booking.com and they give me confirmation mail but from last * to * days they can send me the mail your credit card details is invalid and I updated also * to * times valid card details and sud...
May 18, 2019 by Prashant Thaokar
Make My Trip - Wrong flight tickets issued Open
I booked my travel to Australia from MakeMyTrip. My trip included travel from India via Singapore to Melbourne, then stay in Melbourne for * days. From Melbourne to Sydney, then stay in Sydney for * days. From Sydney to Brisbane for * days, the...
May 17, 2019 by Lipi Verma
Oyo - Refund not initiated Open
I was leaving for Manali from Dehradun. I booked through OYO for the check-in time of **-** for night time with hotel Neelgiri. When I got there the hotel said that there is no booking for us. We were denied there but though there was no paymen...
May 17, 2019 by Abhay Negi
Make My Trip - We booked the hotel looking at the fake reviews and the service was not been used at all Open
I m disputing one of the charges made on April **, ****, for the amount of *****.** made to makemytrip company. I have used my card for another charge too but I got the service and as a good customer I will pay for that. I booked a hotel in Dub...
May 16, 2019 by Vandana sarkar
Yatra.com - Refusing to offer promised discount and services Closed
I booked Yatra Europe Supersaver package id- YH******* / YH******* for * adults and * child on **th March ****. Following are my concerns: *. No one reverts over mail and calls unless we chase them by continuously calling and mailing. *. Pr...
May 16, 2019 by SHAKUN VIJAY
IRCTC - Refund not given Open
My ticket with PNR ********** from NCJ to PNQ was cancelled and no refund was made. The Booking status/current status was TQWL*/TQWL* at the time of booking. At the time of cancellation, the status was TQWL*. As per Irctc rules refund must be m...
May 16, 2019 by Jeyasugilkumar
Goibibo - Incorrect amount refunded Open
Recently I booked a flight from KNU to IXB. The flight got cancelled by the airline. Goibibo promised to refund all ***** to me and I have mail for that also but they have refunded me only **** INR. They are not refunding my money just mailed...
May 16, 2019 by ATUL DWIVEDI
Make My Trip - Failed train ticket booking but amount deducted from account Open
I tried booking a train ticket via makemytrip. But after payment processed responded as time expired. Money deducted from the account....
May 16, 2019 by Chingakham Yaipha
Makemytrip (india) Pvt. Ltd. - Poor cab service Closed
We have booked a trip with MakeMyTrip. The cab service provided is horrible. Cab driver literally spoiled our holidays. We had to engage new cab locally even after paying money to MakeMyTrip. I have lodged a complaint with MakeMyTrip also. Very...
May 16, 2019 by A Suresh Kumar
Yatra.com - Payment not refunded Offered Resolution
I am frustrated by the service of PayPal and yatra.com. I have been done complaint to yatra and PayPal also much time but every time I have got a mail and solution is zero. I have seen many emails both of them. But nobody responded to me. I hav...
May 16, 2019 by OMPRAKASH SINGH
Goibibio - Goibibo cheated me not provide hotel and confirm only half amount refund Open
I have booked the Hotel Green Park, Kodaikanal via Goibibo on Dec **th **** for a three-day stay May ** – May ** (Booked * rooms, * Super Deluxe and * Family room, total -* adults) Booking Id - HTCCQ*VFKU Amount – Rs.*****/-. On May *th...
May 15, 2019 by Singaravelu R
Goibibo - Promised cab service not provided Open
On April **, ****, I booked a cab through GOIBIBO website from Coimbatore airport to Ooty. But when one and a half hour ago I contacted the driver for confirmation, he showed issue regarding payment from customer care side. I immediately inform...
May 15, 2019 by Priya
aflac tourism - Fraud tourism company Closed
The company will steal money from you and provide you with anything. I have looted **** rupees and they do it on an everyday basis. Please beware. They target freshers and loot them systematically. They will also dupe you of **** and **** rupee...
May 15, 2019 by NAMIT DEY
Oyo - Overcharged by the hotel Closed
We stayed at Oyo ***** Sanman Regency, Mysore on the **th of May to the **th of May **** and occupied * rooms. Booking was done under the name Prasad Khade, booking ID SFCP****. We were charged **** INR for each room for * night and **** INR in...
May 15, 2019 by Prasad Khade
Goibibo India Private Limited - Cab did not come to pick up Open
I booked a cab from Goibibo for **th April to be picked from Delhi Airport at *.** PM and drop me at Alwar. I had to go to attend some marriage function. The cab no. HR**B**** and driver Amit mobile number was ********** were assigned to me. My...
May 15, 2019 by Satish Chugh
Makemytrip - Airline reschedule loss Open
It was our *st wedding anniversary I and my husband decided to celebrate the same by travelling to Andaman Island. We booked our flight from Pune to Port Blair for dep on **th Feb night from Pune and return to Pune on **th Feb. While the first ...
May 13, 2019 by Mehak neeraj desai
South central Railway - Train late journey without announcement and intimation Open
Today I travelling from Vijayawada to Madhira with a suitable ticket fare in Vij- Kazipeta passenger. This train right time is *:** pm but now it is *:** pm train not started from Vij. There is no announcement and intimation in tad display abou...
May 13, 2019 by K.Murali
Ola Cabs - Unusual higher price paid Open
While confirming the Ola Mini the price was shown ***/- (from Hafeezpet to Ramoji film city). Suddenly how comes without informing us price got hiked and after the ride to the destination it was ****/-. Which is three times more than the fare. ...
May 13, 2019 by Ajit Kumar sahoo
Zoomcar India Pvt Ltd - Unnecessary extra charges levied Open
I booked a car booking id JPS*BLEYJ from **th April ** am to **th April at * pm. I picked up the car at around **:** am on **th as the car was yet to be cleaned. Also, the car seemed to be pretty old with already a lot of small damages. I infor...
May 13, 2019 by Ankit Rao
Oyo - Hotel booking not done Open
I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...
May 12, 2019 by Sandip Borse
Makemytrip - Refund not received after flight got cancelled Closed
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
Oyo - Unhygienic and filthy room Open
*) We booked a room through OYO for the Edition O ***** US Consulate on *th of May where we travelled from Mysore to Chennai with booking ID EAFS****. *) When we reached the hotel first they said lift is broken and then the credit card machi...
May 12, 2019 by Ranganath Guptha Ragavendra Singri
Uber Cabs - Accidental dash by the cab Open
Today, On Hinjewadi crossing an UBER cab No. MH ** NB **** has dashed our car. The damage is on the front of the right wheel side. After giving a series of horns he doesn't stop and hit. Without any indicator, he was coming....
May 11, 2019 by Vivek Anand Gore
Oyo - No resolution of complaint Closed
I have a booking with booking id UMNZ**** on **-**-****. I have checked in at **:** am and check out on **:** pm on the same day but the hotel is showing check-out date on **-**-**** around **:** am. I did complaint on Oyo customer care ** time...
May 11, 2019 by SATISH CHANDRA MISHRA
Make My Trip Pvt Ltd - No refund issued since 15 days of cancellation Open
I had booked a hotel for Nainital on **/**/**** for * nights from **/**/**** to **/**/****. It is to be mentioned that more than ** days have passed yet I have not received the refund of ***** ( *****/- by SBI card and Rs.**** by MMT wallet). I...
May 11, 2019 by SOUMIK DAS
Goibibo India Private Limited - Refund not given against my cancelled flight ticket Open
I had booked my flight tickets through Goibibo for the month of June ****. Unfortunately, due to temporary shut down of Jet Airways, my flight ticket got cancelled and I received the intimation from Jet Airways as well as from Goibibo regarding...
May 11, 2019 by Deepesh Shahani
Oyo - Fraud done with me Open
I was travelling to Shimla from New Delhi and booked Oyo ***** Cedar Tree in Shimla on **th April **** and made full payment as requested by the app cause advance payment was to be made prior to booking. I was accompanied by a friend of mine. W...
May 10, 2019 by Rishabh Mishra
Country Vacations - Fraud by the company Open
We have filled some random coupon in a mall. Received a call from Ragaz banquets. They informed we got some lucky draw and told us to come to their office to receive our gifts. We went to their office they gave us some presentation about countr...
May 09, 2019 by Dyavanapelli Manjula
Red Bus - Refund not received Open
On March **th **** I had a failed transaction with Redbus. I followed up with them multiple times regarding this refund but they don't respond in a proper way. They have not refunded my amount to date. I need to file a case against these frauds...
May 08, 2019 by Sunny Chadha
Redbus.in - Regarding refund of bus ticket Open
This complaint is regarding the refund of my money from RedBus. I booked one ticket on ** April ****. On **th they had initiated refund amount of ***.**. I have shared my bank details with them but till now I have not received any refund from t...
May 06, 2019 by SHIVAL CHADDA
Make My Trip - Unprofessional behaviour by the company Open
When I booked a holiday to Udaipur through MMT (booking ID-NL*************) I thought this trip will end well but after that, all hell broke loose. My whole trip had problems of plenty by irresponsible MMT representatives who refused to help me...
May 06, 2019 by Hemant chahar
Uber Cabs - Unprofessional conduct by the driver Open
I booked Uber on May *th, **** from Sector *, Gurgaon to Feroz Shah Kotla stadium, Delhi. I was along with my wife and * yr old daughter. We asked the driver to stop for *-* mins near sector **, Gurgaon (*-* km distance from Sector *) to buy a ...
May 06, 2019 by Sachin kumar
National travel - Conductor of bus harassed us during the travel Open
We took a bus from Chennai to Bangalore at *.** pm from Chennai on *th May ****. The bus was supposed to leave at *.** they call me at *.** and ask me to be there in * or they will leave us. We rush to the place. After getting in the bus we fin...
May 06, 2019 by AYUSH AGARWAL
Yatra.com - Non cooperation by a tour and travel agency Closed
My husband booked hotel tickets through Yatra.com for our holiday in the month of April. While booking was scheduled for the month of June he by mistake did it for July. The moment he received the confirmation he realised the same. So he immedi...
May 04, 2019 by Gauri Ranade
OYO Rooms - Denied check-in due to tariff issue Closed
I had booked Oyo Rooms RockWood Resort at Paonta Sahib for *th May **** to *th May ****. On *nd May **** when I reached the hotel travelling from Delhi to Paonta Sahib on *th May **** at *:** pm, manager at reception denied check-in stating the...
May 04, 2019 by Tanu Arora
Oyo - Asked for extra charges Open
I recently stayed at one of OYO in Muzaffarpur, Bihar for which I booked and paid in advance (Classic Room + breakfast). But as I entered the reception area, he told me that he can't provide AC & breakfast for this booking. Later on, I called O...
May 03, 2019 by Nikhil Raj
Happyeasygo.com - Refund not given from of flight cancellation Open
Jetairways flight *w-*** was cancelled on ** Feb **** and I have book ticket from travel agency happyeasygo.com. They are not refunding my flight cancellation money. Just making excuses every time but jet airways have refunded them full money. ...
May 03, 2019 by Mahesh singh
Goibibo India Private Limited - Fake booking done Open
I booked bus ticket for my family member from Jaisalmer to Mumbai on ** April **** time **:** PNR no *********-******. The ticket was confirmed and the passenger was sick. She has a doctor appointment on Monday morning. When she went jo Jaisalm...
May 03, 2019 by Kabeer Mishra
Makemytrip (india) Pvt. Ltd. - Travel package issue Open
I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund. *. ...
May 02, 2019 by Manoj Bansal
IRCTC - Money not refunded for cancelled ticket Closed
I have cancelled my tickets but money is not refunded yet. I have mailed so many times to IRCTC website. They said money is refunded but it is not credited to my account. Regarding this, I have mailed for so many times. Even I contact bank but ...
May 02, 2019 by Kalyana vinothini
OYO Rooms - Cashback not received Open
Booking Id:- VILF**** At the time of booking there was an offer going on the OYO App. The offer (Screenshot attached) was if I pay the full amount through UPI I will get ₹*** cashback within **th April **** to my linked bank account. But toda...
May 02, 2019 by Mohammad Tarif
Make My Trip - My flight tickets are cancelled without informing Open
I missed the flight on **th April ** (BAH -TRV) Gulf air. That day I bought a new ticket for my travel to trv on **st April **. After **nd April I applied my cancellation request for my ticket **th April. Some times later I got an email MMT say...
May 01, 2019 by SYAM KUMAR
Makemytrip (india) Pvt. Ltd. - Does not inform customers about schedule changes Closed
MakeMyTrip did not inform me about the change in arrival time and as a result, I had to miss my connecting flight and get a new flight ticket for an additional cost of INR *****/- After a month, MakeMyTrip is not interested in resolving the c...
May 01, 2019 by JAI KRISHNA RANGANATHAN
Sunpt Travels - Service not delivered Open
They didn't book our return ticket and * day before the trip end asked us for advance cash for ticket book. That time we don't have any option we give him money for flight bookings. He gives us a cheque for the same amount and receipt of the ca...
May 01, 2019 by Vikas agrawal
OYO Rooms - Cheating in refunding the money Closed
The problem which I have faced by Oyo booking is that we have reached the hotel OYO ***** Varsha Boarding And Lodging, Manipal at *.** pm to visit KMC hospital Manipal. Afterwards, we have referred booking id UMNE****, which I have paid for one...
May 01, 2019 by BASKARA M
Makemytrip (india) Pvt. Ltd. - Due to cancellation, I got to spend extra Open
I booked flights to Malaysia from Trichy on **th April. My travel date was on **th April. The amount was ***** INR. Money was deducted from my account but I didn't get any confirmation. Instead, I got a mail of cancellation and refund. They sai...
May 01, 2019 by Sunitha M
Nirmiti Resorts & Clubs - Regarding holiday package Open
I have been fooled by Nirmiti Resorts and club. I had been to Goa for vacation in December ****. The man took us to hotel telling that we have got our lucky draw and price will be given immediately. After going there, a lady came and asked us m...
May 01, 2019 by Abdul sadique
Snow Travel Club - Honeymoon package amount not refunded Open
I had book the honeymoon package of ***** for * night and * days for Shimla and Manali from Snow travel club. I had made the *st payment for ***** from paytm for booking after that they had demand for the remaining payment of ***** because hote...
May 01, 2019 by Sayyed shafi ahmed
Travelgenio - Refund not received Open
Due to changing of flight timings by the airlines, I had a word with airlines and Travelgenio customer service. I had cancelled my flight, want to know when will I get my refund as per customer service staff told me I would get ***% amount back...
Apr 29, 2019 by Arti hooda
Sotc - Fed up with harassment Open
This is the first time we have booked our tour for * people to Europe with SOTC and in the very first deal, we have felt that SOTC is the worst travel agency ever. We have booked our tour by paying Rs. * lakhs on **.**.**** vide booking file nu...
Apr 28, 2019 by Jhelum
Oyo - Mentally physically and financially harassed Open
I have booked a room today with Oyo *****. I have paid the amount at the time of booking. They send me confirmation message on my email id. When I go to Oyo they said rooms are overbooked. We have only * rooms and from Oyo side, they booked ** ...
Apr 28, 2019 by Nishu Maheshwari
Ola Cabs - Cab driver refusing trip and cancelling on their terms Open
It's a horrible experience nowadays with Ola cabs where after ** to ** mins of waiting you find a cab only to watch the high handedness of the drivers. If luck favours then the driver will agree to go to your destination. But more than often th...
Apr 28, 2019 by S. Chakraborti
Make My Trip - Baggage discrepancy in ticket Open
I had an intercity flight booked in Malaysia through MakeMyTrip. I had a checked baggage allowance of **kg and cabin baggage of *kg. But in the make my trip it was showing as zero baggage allowance. I came to know this when I was about to check...
Apr 28, 2019 by Hiral Vakharia
OYO Rooms - Check in denied Open
I had booked a room from Oyo Rooms application for three people on property Collection O ****, Mahipalpur, Delhi near airport and booking ID for the same was SUCT**** for the date **th April **** to **th April **** (* day). The booking was for ...
Apr 27, 2019 by Mantraraj Naik
Vacation Yaari - Fraud travel agents Open
I booked Vacation Yaari for a package to the northeast (Sikkim). They trapped me with the alluring package and asked me to deposit ***** INR to their account. I did it on April ** and have the proof as well. They promised to send me the hotel...
Apr 27, 2019 by Shailesh Tiwari
Red Bus - Refund not given Open
On *th April ****, I booked a ticket for the journey from Aligarh to Lukhnow by Red Bus. The amount was deducted but the seat was not allocated. The passenger was deboarded from the bus. We have to suffer humiliation, mental harassment and a lo...
Apr 26, 2019 by Mohd Saif Khan
Make My Trip - Amount debited from my account but no booking confirmation Closed
Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...
Apr 26, 2019 by Aditi Bhalla
Tsrtc - Worst service given Open
Actually, we were (couple with a *-year kid) returning from Srisailam we get into TSRTC Vajra bus which cast was *** per ticket on early morning *.** am. At that time the driver didn't mention that the bus is under repair. He simply took the mo...
Apr 25, 2019 by Girish kumar reddy
Tsrtc - Bus conductor misbehaved with me Open
I'm working in a corporate company. Regularly I'm coming to the office by bus only. Today I have a problem with the bus. That issue is conductor is not giving me the ticket due to I have ***/- Rs. he insulted me in front of all the public. Real...
Apr 25, 2019 by Azarudeen
Redbus.in - Cheating with cancellation policy Closed
I've booked a ticket with RedBus on **th April from Hyderabad to Bangalore. I've checked the cancellation details within the app before booking the ticket which says I can cancel anytime before * pm on **th of April with a cancellation fee of *...
Apr 24, 2019 by Chaitanya Reddy
Ola Cabs - Regarding undue charges Closed
We booked Ola cab first time. The driver did not pick the call and we charged Rs. **. The second time we booked the cab than the driver confirmed our booking after waiting. If ** mins driver denied we again paid Rs ** as cancellation charges. W...
Apr 24, 2019 by Abhishek Bansal
Oyo - Did not support on my booking Open
I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me...
Apr 23, 2019 by Manisha
Yatra.com - International flight return ticket cancelled but refund is not given Closed
I booked a partially refundable international flight ticket ( for my wife ) from New Delhi to New York (USA) and back to Delhi from yatra.com of Rs. *****. The return flight was much delayed by more than * hrs due to which I cancelled it with ...
Apr 23, 2019 by MOHIT SONI
Goibibo - International flight ticket not rescheduled Open
I am working in Saudi Arabia booked an international flight ticket through Goibibo.com on *nd March ****. It was from Yanbu, Saudi Arabia to Delhi, India via Jeddah and Mumbai on *th May **** through Saudi airlines and Jet Airways. I came to kn...
Apr 23, 2019 by Vivek Kumar
Clear Trip - Payment get failed Open
I booked the flight ticket from Indore to Hyderabad on **-**-**** for the same day flight on Air Asia at **:** Hrs for **:** flight. The payment has been deducted from my credit card and displayed as payment failed in my clear trip account. I c...
Apr 22, 2019 by Satyanarayana Raju D V V
Indian Railway ( Irctc) - Ticket not delivered in time Open
I had booked the Air Ticket through the air.irctc.co.in website of Indian Railway on **.**.****. Journey date was on **.**.**** at **:** am. I paid the amount of Rs. ****. The amount is debited from my account, at the same time the ticket was n...
Apr 22, 2019 by PATIL SANDIP CHINDHU
Zoi Holidays - Amount not refunded and deficiency of service Open
I did not want to write this but I have to as I have no other options. I received an invitation call and message from Zoi holidays, office no ***, city centre *nd floor, Gurgaon road that I and my wife are invited for free vouchers and ** minut...
Apr 22, 2019 by Abhinav Rattan Thapa
Oyo - Denied from checking in booked hotel Open
I had booked two rooms in Mathura's hotel named Ganga palace through Oyo. But when I went to check in the hotel, the manager denied saying that the tariff is less and I will have to pay more to check in. When I contacted Oyo customer care they...
Apr 21, 2019 by Vishnu Sharma
Make My Trip - Wrong booking done due to server error Open
I was trying to book ticket from Delhi to Hyderabad then I visited MakeMyTrip site saying there are many flights from Delhi to Hyderabad. Then I approached for flight at *.** pm in the night for **st April ****. I was ready to book a ticket and...
Apr 21, 2019 by Swapna
Ksrtc - Proper bus not provided Open
I had booked for a club class bus from Mysore to Bangalore and the booking details have been attached asunder. But despite booking it a week before they made us travel in a normal bus and upon asking authorities they told us to adjust the avail...
Apr 21, 2019 by Ashish.S.R
Yatra.com - Cheated by fraudulent scheme of lowest price Offered Resolution
I booked a room through www.yatra.com on **.*.** for Rs.****/-. After booking when I searched for the www.booking.com site, I found a better room on the same day at the same hotel at a lesser price for Rs.****/-. As per the lowest price guarant...
Apr 21, 2019 by D Sunil
Make My Trip Pvt Ltd - Package not same as promised Open
They have changed the flights without our consent. Original flights promised were Air India Non-stop from New Delhi to Vienna. We were to fly back on **th May from Vienna at **:** at night as per Vienna standard time which has been rescheduled ...
Apr 20, 2019 by Pranita Mathur
Great Holiday Club - Membership money has not returned Open
I have been approached by the great holiday club members, named Navin and offered us free membership of great holiday club without AMC along with gift vouchers in Mahabaleshwar in the first week of Dec ****. However, when we want to read the a...
Apr 19, 2019 by Priya Paresh Gudekar
Goibibo India Private Limited - Hotel booking not done Open
This message I got: Your hotel booking is confirmed at Oyo **** Zapper, Kolkata, India, HTLRSQWU*T Yesterday I had booked a hotel for three nights stay in Kolkata through Goibibo. On **-**-****, I had called to hotel caretaker-**********, they...
Apr 19, 2019 by Sanjay Kumar
Make My Trip - Customer harassment done Closed
We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...
Apr 18, 2019 by Anushruti chatterjee
Red Bus - Bus did not showed as per the boarding time Closed
I booked a bus from Redbus en route from Ahmedabad to Udaipur. The name of the travel was Laxmi travels. The bus was scheduled to come at *:** pm at the boarding point. Redbus notified the information through the message about the bus and the c...
Apr 18, 2019 by Prasun khabya
OYO Rooms - Hotel doesn't exist Open
At Bhopal, I booked Oyo Rooms for * nights in OYO at Hotel Aditya Regency. Prepaid it via online mode ****. I have been harassed by this incident where I had booked a hotel in Bhopal and couldn't locate the property. I tried by entering the ...
Apr 17, 2019 by Md Zakwan
Qnet India Vihaan Direct Selling Pvt Ltd - Regarding travel package refund Open
One of my close friends cheated me with Qnet business. On Sept **** he called me and asked me for doing business. I said no then he convinced me for ***** Rs. Which I thought is not that big amount I gave him. He did not mention anything about ...
Apr 17, 2019 by Kritika Joshi
Agoda - Non repayment of booking Open
I booked a room at Oyo***** Hotel Bella Vista, New Delhi. The booking was done by Agoda.com for **th April ****. I arrived at the hotel. But they did not allot the room. My booking id is *********. I requested to refund the amount Rs. **** paid...
Apr 17, 2019 by Gigy Varghese P
Oyo - No response from customer care Closed
I booked Oyo sober dreams Hinjewadi Pune hotel for ***/-. After reaching there I came to know due to the electricity issue they couldn't allocate the room to me. They ask me to place a call to customer care to adjust in the nearby Oyo hotel. A...
Apr 16, 2019 by Sujay Navghare
Redbus - Wasted my 3 hours at boarding point Open
I booked bus (universal travels) in Redbus app on **/**/**** at *:** am. My travel is from SRM University (Kattangulathur) to Sirkali Kai Katti bye-pass. The app showed me my boarding time is **:** am and I went to my boarding point at **:** am...
Apr 16, 2019 by Vijay.R
Ola Cabs - Money charged thrice Open
I have been charged thrice for the same ride and the outstanding is still there. I made many calls to their call centre and the slaves of pay cheque wasted my time rather than resolving it. They kept using the same jargon as the concerned depar...
Apr 14, 2019 by Ram narayan kanakapally
Goibibio - Hotel cancelled but not giving refund Open
I made * cancellable hotel reservations through Goibibo. Firstly they generated the booking id but the actual reservation not happened for * of the hotels I came to know this when I called the hotels directly. I contacted all three hotels, and ...
Apr 13, 2019 by Navneet Gupta
OYO Rooms - Paid full money but stayed only for 15 minutes Open
I checked into Day Inn Oyo Room Chennai on *rd April in Chennai (ID ZOVT****). The hotel and the room nowhere close to the image and reviews that were put on OYO. The staff was unruly and fearing my life I checked out within ** minutes. The un...
Apr 11, 2019 by Vivek Thomas
Happy Easy Go - Refund not given Closed
My PNR number was RNRGNR with a two-way journey. I wanted to cancel my return ticket three days prior to the journey. The app of happy go easy wasn't helpful so I went ahead and cancelled the tickets from the Indigo website receiving a refund o...
Apr 11, 2019 by Aakriti upadhyay
Goibibo - Cancelled my return ticket Open
I booked * round trip ticket from Delhi to Singapore (Jet Airways) using Goibibo and total I paid *****. I got confirmed ticket for the same attached is proof from Goibibo side. But just some days before to upward journey they cancelled my retu...
Apr 11, 2019 by Udit Raj Ahuja
Make My Trip - Forceful usage of cash over original payment Closed
The hotel normal cancellation policy allows free cancellation till ** hours before check-in time and I had double black MMT membership. I specifically called the MMT support to request that they use the normal hotel cancellation policy for two ...
Apr 10, 2019 by Manav Prakash
IRCTC - Non reservation candidates in reservation compartment Closed
I have two reservation tickets from SC to BVRM town station. Today I was about to board the train but people don't allow me to get in. The person without reservation tickets entered reservation compartments and does not have the place for peopl...
Apr 09, 2019 by Satyaveni
Make My Trip - Wrong information provided Open
I booked the flight ticket from MakeMyTrip portal. The ticket was booked from New Delhi to Auckland and return. At the time of booking on the MakeMyTrip portal, the fare was showing refundable. Once the booking was made. I got the pdf of the t...
Apr 09, 2019 by Hemant Rathi
Mychoize - Charging extra money Open
My booking id is RS/DEL/**-**/*********. My booking was on **-**-**** at * pm till **-**-**** ** pm. I got the car which was not in the condition to travel then the driver took us to the Gurgaon office and we got the car after almost * hours fr...
Apr 09, 2019 by Pranjal Pandey
Trident Hotels - Invalid charges taken Open
This is with regards to explain and bring to your notice that how were we wrongly informed by the hotel people and thereby incorrect charges were billed to the credit card. We got the booking confirmed on *th November (details attached) for **...
Apr 09, 2019 by Diana Narayanan
OYO Rooms - Denied accommodation in spite of booking Open
Please refer the attached booking confirmation received from their end. However, while the guest checked in for stay he was denied the accommodation by their corporate team. Worse was the way their local representative Mr Lokeshwaran responde...
Apr 09, 2019 by MANOJ KUMAR
Make My Trip - Amount wrongly debited Closed
On Dt. **/**/**, I tried to book an Air ticket from Mumbai to Cochin through Make my Trip option. Make My Trip Complaint/Reference ID - ******-******. At the time of booking, amount of Rs.*,***/- got debited from my HDFC Bank Credit Card accoun...
Feb 26, 2019 by RAJESH LAXMAN SHETTY
Make My Trip - Bus pick up location changed without information. Bus missed. Closed
I booked a bus ticket from kolkata to chandikhol for **nd October. The pick up or boarding point of bus changed without any information from MakeMyTrip or from operator. Tried calling operator contact number. But no response received from opera...
Oct 23, 2018 by Dipto Ghosh
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