Complaints
Yatra Com - Refund amount not received Open
Had flight booking from Kolkata to Chandigarh on **th March-**** (booking ref. number is ************).Refund amount credited by Indigo to Yatra. Had claimed the refund on Yatra website on **nd May. Money not receivesd. Trying to book new fligh...
Jun 04, 2020 by Asmita Kundu
Goibibo.com - Cancellation Refund of flight ticket Open
Hi, I have booked the flight in Goibibo.com from Bangalore to Jeddah (SA). i request for the cancel the ticket to goibibo, they told they are going to do the cancellation process and refund the amount. But unitl now it has to not at cancelle...
Jun 04, 2020 by Shaik Khalid Basha
Yatra Com - Refund of Cancelled flight Open
Airlines : Qatar Receipt date : ** Feb **** **:** Travel date : **st April **** Travel ban start date : **rd march **** First request raised : **/**/**** Duration since first request : ** working days . Description, I have booked a t...
Jun 04, 2020 by Abhijit Ainapur
Makemytrip (india) Pvt. Ltd. - Air ticket refunded by GoAir not provided to me Open
Its been * months since I cancelled my trip (BOM to IXC, and IXC to BOM return flight ** mar to ** mar ****). I havent received the full refund of ₹**** which GOAIR has refunded to Makemytrip account. Instead Makemytrip only refunded my a par...
Jun 04, 2020 by Vivek Patel
Yatra.com - Not getting my refund Open
I have booked my ticked for **th April ****but flights got cancled due to covid** . I have clame for my refund on ** April **** for cancled flight its more then a month I have ask many times for my money they are replying with RESOLVED status ...
Jun 04, 2020 by Mayank Mishra
Goibibo - Refund not received for the bus ticket Open
I have booked a bus ticket from chennai to nagercoil on may * ****. Then I got a message from goibibo stating that your bus ticket has been cancelled due to covid **. But even after a month goibibo is blocking my money and refusing to refund. T...
Jun 03, 2020 by Bindhu M
Goibibo - Wrong amount refund Open
Hello, My name is Vikash Kumar and Here is my PNR - LEKPPY for a flight booked on ** April **** during Lockdown on goibibo website as DGCAIndia says full refund will be provided to the customer so the airline company (Indigo) refunded full amo...
Jun 02, 2020 by Vikash Kumar
Cleartrip - No refund from Cleartrip Open
Due to COVID'** Vistara agreed for full refund to our travel from **th March to **th March and so did the ticket booking channel partners i.e. Cleartrip and HDFC smartbuy portal. Since all channel partner agreed we asked airlines to cancel the ...
Jun 02, 2020 by Nitin Garg
Make my trip - MakeMyTrip Holiday Package Refund due to Open
I had booked a trip to BALI. Booking date is **th Jan **** and Travel date is **th March ****. There was no news regarding corona virus when I made the booking. But based on the coronavirus outbreak situation and travel advisory from the govern...
Jun 01, 2020 by Tofan Mohapatra
Make my trip - Refund not issued correctly Closed
Hi, I have booked my flight from Blr-Vtz for **th April on MakeMyTrip for ₹****. Later on due to Covid-** I rescheduled it to **nd March by paying ₹****. Unfortunately the airlines has to cancel the flight due to Janta Curfew. I spoke to In...
Jun 01, 2020 by Surendra Babu Balivada
SpiceJet airlines - MONEY NOT REFUNDED BY SPICEJET IN BANK ACCOUNT Open
Dear Sir, My spicejet travel details, Travel Date : **.**.****. *. PNR - HGUC*U - Mumbai To Bagdogra. *. PNR - GDQ*JQ - Mumbai To Bagdogra. *. PNR - TIBYYH - Bagdogra To Mumbai I received sms on cancellation of flights for these PNRs ...
May 31, 2020 by AMIT KHEMCHANDANI
Makemytrip - Amount incorrectly refunded to Wallet Open
My flight was booked for *th July ****. I received a mail from the airlines on **th March that the flight was cancelled due to operational reasons. I contacted Makemytrip to enquire about the same and the person contacted was trying to blame me...
May 31, 2020 by Nikhil K Soman
Go Indigo - Indigo airlines credit shell amount is not refunding me Open
PNR/Booking Ref.: GGC*HS Status Date of Booking* Payment Status CONFIRMED ** Apr ** **:**:** (UTC) Approved *Booking Date reflects in UTC (Universal Time Coordinated), all other timings mentioned are as per Local Time. IndiGo Passenger...
May 31, 2020 by Sarvigari ravindar Reddy
Yatra - Money not refunded for Cancelled Flight Open
I booked an air india flight scheduled for *th June, ****, on ** May'** , with Booking Ref No. ************* , and PNR JLRTT. But even after deducting the money, my travel status showed unconfirmed, and I did not receive any ticket. So I tried...
May 31, 2020 by Sameek Kundu
Make my trip - Whole PNR cancelled while issuing fare difference refund Open
I booked a flight ticket for my friend and his father from Make My trip (MMT) for ** April ****. But due to coronavirus situation at this time on ** April I rescheduled the flight on *th Feb, **** with Indigo website. As the new booking was of ...
May 31, 2020 by Surajit Pramanik
Easemytrip.com - Refund not given Awaiting Details
I booked ticket from easemytrip on **/**/** and its cost me **k+. Due to covid** flight got cancelled from airlines and after checking with airlines, they said you can get full refund from where(easemytrip) you booked ticket. I tried to call so...
May 31, 2020 by Vishal Surve
Make My Trip - Flight cancelled by Airline due to COVID19 refund is not received yet no number through which we can Open
Dear, Pls pls pls help me out i'm in big trouble no one is helping me out From last * months i'm requesting make my trip to refund my money these guys are just taking time from me they fake promises that they will be providing a supervisor cal...
May 30, 2020 by Ayush Singh
HAPPYEASY GO - Refund not Received Open
I booked Singapore air ticket through happyeasy travel agent app,from mum to kualalumpur dep *.*.**** and return on **.**.**.but due to ongoing pandemic corona flights were cancelled and i contacted their CC and they informed me to apply for re...
May 30, 2020 by Dharmesh Dhansukhlal shah
Goibibo - Refund not initiated by goibibo Open
Dear Team, My train ticket has already been cancelled from IRCTC on May **, **** with confirmation that amount will get credited to my account with in *-* working days but till date i have not received any confirmatiom from goibibo my refund...
May 30, 2020 by Shivam tiwari
Goibibo - Refund of Money from GOIBIBO wrt PNR KKRJGD Closed
I had booked one Indigo air tickets with the website GOIBIBO from Allahabad to Mumbai with date of Journey – **.**.**** & Mob: **********. Subsequently I received a SMS / Mail that above ticket has been cancelled due to COVID ** on account of...
May 29, 2020 by Sandeep Gupta
Yatra.com - Refund not received Open
I had booked a flight for **th April from bangalore to kolkata and airlines cancelled the flight due to COVID-**. Booking ID -************* PNR- S*J**G The same was under cancellation protection policy from yatra. In their app, they hav...
May 29, 2020 by Asmita maity
Yatra Com - Credit Shell amount not available for further booking Closed
Booked flight tickets from Jaipur to Bangalore against PNR number: ZNB*YA, which got cancelled on **st March by airline due to nationwide lock down. Airline had refunded the money to Yatra.com and I could see the credit shell amount on the Mana...
May 29, 2020 by Amit Maheshwari
Cleartrip Com - Refund Related Open
I booked airticket of Lufthansa from cleartrip.com. And flight no.LH-*** from Lester B Pearson (YYZ) to Frankfurt(FRA) was cancelled of *nd June ****. Now as I am calculating refund from Cleartrip.com. I am getting this output : "We are una...
May 29, 2020 by Hiren Mistry
Yatra - Refund rejected saying not refundable Open
Complaint Id: ***** (It was marked resolved without any refund and baseless remarks) I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. **...
May 28, 2020 by Hirak Jyoti Deka
Make my trip - Refund not received Open
I booked a flight from dehradun to cochin through make my trip.Make my trip alloted me a connection flight from jaipur.The airlines alloted to me was spice jet from dehradun to jaipur and go air from jaipur to cochin.The flights were cancelled ...
May 28, 2020 by R Krishnadas
Expedia - Refund Issue Open
I have booked a tour package from Mumbai to Bali on **nd March **** with Expedia but due to Coronavirus my flights got cancelled by the Malindo Air, when I spoke to expedia customer care they told me that they can't help me in this matter and g...
May 28, 2020 by Urvik Patel
Goibibo and Irctc - Goibibo is doing fraud Open
Hi, i have booked a ticket from goibibo and one from paytm. Due to covid train cancel, IRCTC automatically refund the amount to both companies, paytm had refunded my amount but goibibo is not refunding my money and there is no option they have ...
May 28, 2020 by Satyam mishra
Yatra Com - Airlines has cancelled the flight due to covid Offered Resolution
I have still not recieved my flight cancellation (REf no-*************-My-Booking) refund although your website is asking to check for update after ** hours.Moreover, Airline has confirmed refund was done to yatra. Do let me when the refund I w...
May 27, 2020 by sricharan
Make My Trip - MakeMyTrip not refunded amount of my cancelled ticket Closed
I am SAUMYARANJAN SARANGI . My train tickets got cancelled by IRCTC on **may,**** and as per communication received from Irctc that they will refunded my ticket amount already to make my trip on May **th . But make my trip not refunded money o...
May 26, 2020 by SAUMYARANJAN SARANGI
Yatra.com - Refund Fare Offered Resolution
Dear Sir/Madam, Flight - Vistara UK - *** PNR - N*JG*H Passenger Name : Manak Agarwal Contact number - ********** Booking Reference Number - ************* I am writing to you in connection with the above flight which was bo...
May 26, 2020 by Manak Agarwal
Cleartrip - Refund not received from cleartrip Open
Hello, I booked a ticket from cleartrip for my journey to Bahrain from Mumbai with AirArabia airlines on **th march. The trip was cancelled by airline due to covid **.I opted for a refund with cleartrip and they said youll receive refund after...
May 26, 2020 by Aniket Mangesh Dalvi
Makemytrip - Booking Id Cancellation and refund Open
Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...
May 26, 2020 by RAJIV RANA
Club Mahindra Holidays - Non refunding of amount despite cancellation in stipulated time Open
I dr.navendu agarwal with my wife dr ankita garg opted for and bought club mahindra holidays white membership on ** november **** . I requested for cancellation of same on ** december **** due to false claims of benefits by the company represe...
May 26, 2020 by Dr navendu agarwal
Make my trip - MAKE MY TRIP DUBAI HOLIDAY PACKAGE Open
I HAVE BOOKED THE HOLIDAY PACKAGE THROUGH MAKE MY TRIP ON **TH JAN **** FOR THE PERIOD OF *TH MAY **** TO **TH MAY **** & PAID THE FULL AMOUNT Rs******.*/- & THE SAME PROOF IS ATTACHED. AS THE PACKAGE IS CANCELLED BECAUSE OF WORLD WIDE COVID-*...
May 26, 2020 by Vipul Jain
Yatra.com - Flight Ticket cost not yet refunded Open
Hi Team, It's a matter of deep concern for me that "My booked/confirmed flight Indigo E-ticket (for May **th) was CANCELLED directly by Airline as seen today morning (May **th morning) in my ticket status from yatra.com (snap was captured im...
May 25, 2020 by Shreyas Srivastava
Yatra - Refund not issue for Cancellation Protection Amount Open
I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. ****. I have been following up with Yatra to get back the other amount which amount to - ...
May 25, 2020 by Hirak Jyoti Deka
Happy Easy Go. Com - No refund recevied Open
I had booked the ticket for Mumbai Cochin Mumbai through Happy Easy go for air Asia airline for the month of April ****. But due to Covid -** the flight got cancelled and as per the air Asia rules I am allegeable for credit note from them for t...
May 25, 2020 by Dimple Joshi
Make my trip - Didnot refund full amount Open
I had booked a ticket from vijayawada to goa on march ** trough make my trip using bajaj finserv card.Due to covid -** .All the flights were cancled and the airlines give full eefund i.e Rs:****.** but the make my trip processed only Rs:****.**...
May 25, 2020 by RAVI TEJA MAMILLAPLLI
Veena world - Company is not refunding amount paid against cancelled Tour Open
I had paid Rs.*,**,***/- for Tour booking of * People (All family members) to Veena World. Trip got Cancelled and they are not providing full refund of cancelled trip. They are initially said **% of deductions but not provided any evidences/su...
May 24, 2020 by Sachin Vasantrao Kokare
Goibibio - Refund not credited i my account Open
I have booked ticket from Baroda to lucknow on ** March and my booking is not confirm and my amount was deducted and even i have not cancelled my booking and yet goibibo is not replying and giving my amount . so please refund my amount **** ...
May 24, 2020 by pooja
Goibbo - Fraud company GOIBIBO Flight company said take full refund and Goibibo deducted charges behalf of f Open
FK GOIBIBO company. I received refund after submitting * requests Or you can say begging for * times for my money. And they refunded into the Fking GoibiboCash wallet they says so I have to use their Fking site again to use MY MONEY. I recei...
May 23, 2020 by Pranav Nijampurkar
Goibibo airlines - Promised services not provided Deficiency in service Open
Y concerns are: *) My flight ticket has "cancellation protection" ,provided by goibibo for which extra premium of Rs***.** has been paid at the time of booking which is clearly mentioned in attached invoice. *) Ticket has been cancelled by airl...
May 23, 2020 by RAJESH SHARAN JHA
Goibibo - Flight Cancellations refund issue Open
I have booked for Pune to Bangalore flight for my family for the travel date **-Mar-** but due to Covid** pandemic flight got suspended and now I am trying to contact Goibibo customer care but they are not contactable and I am unable to get any...
May 23, 2020 by ASHISH MODI
Ebix travel Pvt Ltd - Didn t refund in my account Closed
My PNR zi*uyx booking I'd PRL**BA*VJK Sir maine airline ki is agency se **/**/** ko **/**/** ki ticket book kiya tha but flight cancel ho gaya covid-** ki wajah se aur airline ne **/**/** ko refund kr diya Ebix travel Ko lekin yeh log refund n...
May 23, 2020 by Naresh pal
Goibibo airlines - Non refund of amount for a cancelled flight Open
Booked * tickets for Trujet *T-*** on ** May ****, departing time **:** with PNRs EF**E* and U**E*B. The flight is cancelled due to corona outbreak. Due to the reason being the flight itself is cancelled im eligible for a full refund of rupees...
May 23, 2020 by Hanuma Akula
TravBond Travels - Financially ad metal harrashment Open
We have Booked a Europe travel package through a agency called tavBond travond address C-** First Floor, Acharya Niketan, Mayur Vihar, Delhi, ****** and we have paid *,**,*** rupees through Mr Siddharth and Mr Anshuman **k paid in the month of ...
May 23, 2020 by Nirmala Panwar
Easemytrip.com - Payment made but booking is not confirmed from ease my trip Closed
I have made a booking today for my travel from Bangalore to Patna on **th June. The amount has been deducted but the booking id and the details has not been generated till now. Please look into this urgently else refund my to my account. ...
May 22, 2020 by Ravi Kumar
Ebix Travel Private Limited - Naresh pal Closed
My PNR ZI*UYX.booking id PRL*B*A*VJK .aap log hame befkoof bana kar rkha h SBI bank bola koi refund nhi aaya hai.aap log jaisa fraud agency nhi dekhi. Itna time nhi lagta h refund krne me jitna aap log laga rhe ho...........**/**/** se account ...
May 22, 2020 by Naresh pal
Yatra - Flight cancelled but amount is not refunded Closed
Hello, I have booked a flight from Bangalore to Patna for **th April **** in spicejet airlines from Yatra.com. Flight got cancelled due to covid**. As per spicejet they have refunded the full amount to yatra on **th may ****. I have emailed a...
May 22, 2020 by Manash Kumar ghosh
Goindigo - Refund from airlines Open
I booked Indigo airlines ticket through goibibo agent. Due to covid-** outbreak, flights have been cancelled. Now, instead of giving refund, they just give credit shell with defined limit date. I booked ticket for particular planned tour act...
May 21, 2020 by Dhaval shah
Goibibo and Irctc - Fraud by GOIBIBO Open
Actually the refund amount by IRCTC was Rs.**** but these FRAUD GOIBIBO people initially send me the message with low refund amount than actual that is Rs. **** and now these WORST FRAUD GOIBIBO had sent me Rs. ****, this is not fair at all. Th...
May 20, 2020 by Balaji Vishnu Sai Vanapalli
Makemytrip - Refund amount not yet processed Open
MMT team confirmed the refund of **,*** is already processed but its not credited to my account. Booking ID: NN************* Refund Date: ** Mar **** Refund Amount: INR **,***.** Bank Name: Citibank Card no - ****************...
May 20, 2020 by Ishan Halarnkar
Easemytrip.com - Refund not received Closed
I booked my ticket on * march **** from goa to surat For * April **** in spicejet by EaseMyTrip.com. Due covid-** pandamic lock down was started from ** march. So i cancelled ticket on *st april ****. I purchased free cancellation insurance opt...
May 20, 2020 by Chetan Lad
TRUJET - Refund not given Open
Journey/Booked Trujet flight from Tirupati to Hyderabad on **th May **** , due to Corona virus government has declared to suspended all the flights , hence I requested Makemy trip to raise the request number *****************. And I keep follow...
May 20, 2020 by Thirumal
Travel Sevak Ltcsafar Com And Travel Co India - BOOKING ADVANCE NOT REFUNDED Open
My father booked a tour package from MAA to IXZ and back (**-** mar **) inclusive of air tickets, travel, accommodation with meals. Our deal was, if trip is cancelled due to any reason full amount excluding cancellation charges of air ticket i...
May 19, 2020 by Swastik L Patel
Goibibo and Irctc - Money not refunded Open
I had booked TWO train tickets through Goibibo and those tickets were cancelled by the IRCTC due to COVID - ** and the amount was refunded by them BUT they transferred only the amount of one ticket. They had send me the message that the amount ...
May 19, 2020 by Balaji Vishnu Sai Vanapalli
Easemytrip.com - Flight Cancellation Refund Closed
I cancelled my * flight tickets booked on easemytrip.com for flights scheduled in March. Even though the airlines have refunded back the amount to EaseMyTrip (as mentioned in an e-mail by the airlines), neither EaseMyTrip has refunded back the ...
May 18, 2020 by Sudeep Sukla
Yatra.com - Not Refunding Open
Its more than a month and did more than ** time follow-up and they are not resolving the issues and my refund is still pending. Booking ref-: ************* ...
May 18, 2020 by Manik Chandra
Make My Trip - Money not refunded Open
I Had Booked Train Ticket Through Make My Trip And That Ticket Was Cancelled By Irctc Due To COVID - ** And The Amount Was Refunded By Them To The E - Wallet BUT Now The Amount Was Not Refunded To My Account By Make My Trip....
May 18, 2020 by Balaji Vishnu Sai Vanapalli
Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff Open
Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...
May 18, 2020 by Anshu Katiyar
Goibibo airlines - Refund amount not transferred Open
I have booked a ticket from goibibo but i had to reschedule it as it was in the early days of lockdown after which flights got suspended. While rescheduling I had a refund amount of **** INR which would have been refunded to goibibo as you can...
May 17, 2020 by Abhishek Mahajan
Make My Trip Pvt Ltd - Poor services and lack of accountability thereafter Open
Lack of support from makemytrip in rescheduling flight from Paris to Delhi which was allowed by airline at free of cost. Consequently, had to book a new ticket and have been requesting makemytrip to refund the original ticket amount. Makemytrip...
May 16, 2020 by TANUPRIYA
Easemytrip.com - Money not refund Closed
I booked ticket on easemytrip march due to coronvirus pendmic indigo has been refunded my amount **** rupees on ** march till I didn't get my refund. I raised ** times compaint but one hear my complaint. Watsapa service is worst service. If y...
May 16, 2020 by Sazid alam
Goibibo - Flight Refund Open
I have booked ticket for Delhi to Bhubaneswar Vistara Flight which was on *rd April . But it got cancelled due to COVID situation . So , I called to Vistara Airline and ask for refund . They have initiated my refund on **th March itself. And to...
May 16, 2020 by Dheeraj Manchanda
Yatra Com - Refund not received Closed
i have been complaining again and again i want my refund now its almost * months now...
May 15, 2020 by simran mutreja
Yatra Online Private Limited - Refund Not Issues Offered Resolution
My flight got cancelled on March **th of indigo , of ticket pricing ****, according to indigo they have sent the refund to yatra on **st March but till date i.e **th May i have not got my refund back on my card. I habe sent ** -** emails but al...
May 15, 2020 by Sahil Nijhawan
Live your own style LYOS - Online shopping fraud Open
On *th may i was order a ** set resistance bands from a link of Live your own style, which i got from Facebook . There was no facilities of cash on delivery so i was paid them from my debit card , after that they send * mail about my order su...
May 15, 2020 by SUVANKAR DEY
GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber City Phase III GurgaonIndia - Refund not processed even after 50 days Closed
My flight tickets with Goindigo was cancelled and refund was processed to Goibibo, by the airline on March **th as confirmed by them. In spite of repeated request for updates on the refund, I have received one reply long back that it is being ...
May 14, 2020 by Amogh Shetty
Orient Tourism Pvt Ltd - Refund not received from travel agent Open
Dear Voxya Customer Service:: This is regarding five return tickets from Bengalaru to Mumbai on March **, **** by Go Air. These tickets were purchased through "Orient Tourism Pvt Ltd" in Vashi, Navi Mumbai. The last name of all five passenger...
May 14, 2020 by Radha Govindrajan
Goibibo - Goibibo flight tickets refund Open
I booked a flight ticket for * members from Bangalore to Trivandrum for March ** ****. But I could not travel because of Covid-** issue. But they have not refunded the amount nor given option of booking tickets for alternative date....
May 14, 2020 by Subash Lal R
Yatra Com - FLIGHT BOOKING CANCELLED MONEY NOT RETURNED Closed
I Have Booked A Flight Ticket Through Yatra.Com On *st Feb **** And As Soon The Covid** Scenario Became Deadly And The Lockdown Started Happening Across Globe, I Got My Ticket Cancelled On *th Mar ****. I Got An Email From Yatra That My Refund ...
May 14, 2020 by Kasi
Veena world - REFUND AND CANCELLATION Open
We have booked tour with Veena World on **th Jan **** and on **nd Jan **** Veena World cancelled the tour due to non availability of seats and convinced us to postpone the tour to * April **** which was previously scheduled on ** March ****. ...
May 14, 2020 by Tabresh Shaikh
Yatra Com - Money not refunded Offered Resolution
Hello, This is regarding my booking I had done with yatra dated **th April ** from Bangalore to solapur our.However due to COVID** the bus operators cancelled the booking and refunded the money back to yatra.I contacted yatra vie email but t...
May 13, 2020 by Siddharth koli
Yatra Com - YATRA FLIGHT BOOKING CANCELLED MONEY NOT RETURNED Closed
I have booked a flight ticket through Yatra.com on *st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on *th Mar ****. I got an email from Yatra that my refund ...
May 13, 2020 by Kasi
Make My Trip - Refund of Flight Amount Open
This is with reference to my flight booking dated **.**.**** BOM -SIN and return on **.**.**** SIN-BOM. The said booking was cancelled by me due to the death of my family member. The cancellation was done ** hours before and as per my discussio...
May 12, 2020 by Dhaval Prabhu
Duniya zamana com - Nonpayment of refund amount Open
I had booked my Honeymoon Trip to Kerala through Travel Triangle site. The travel agent was Duniya Zamana. The trip was booked for **th May **** (*Days * Nights). But due to COVID-** my marriage was postponed. So I got in contact with trave...
May 12, 2020 by Valentine Fonseca
Make My Trip.com - Airlines agent Open
Complaint: *. I have booked a flight ticket for two persons i.e. Venkataraman Sekharan and A.M.Parvathy on **th March **** for travel by indigo flight on ** April ****. (encl.*). *. Since the lock down was extended by Government of India, I...
May 12, 2020 by Venkataraman sekharan
Easemytrip.com - Travel Refund of lock down period booking Offered Resolution
I booked my travel tickets to travel on **th march **** from Bangalore to London through easemytrip.com. The flight company is Etihad. As per goivt restrictions, the flight is canceled, and easemytrip is not refunding my travel amount....
May 12, 2020 by Shelly Srivastava
Yatra.com - New Flight ticket not issued Open
I booked a ticket in yatra.com in Etihad airlines for a ticket from Toronto to Chennai traveling between May * to May **. I have requested them to cancel my tickets initially but they would not agree to mention that this nonrefundable ticket. I...
May 11, 2020 by Priya Varshini G
Goibibo - Goibibo not refunding the Hotel Booking amount Open
Hi team, I am writing to you to raise an issue regarding my hotel booking refund with Goibibo. I had to cancel my booking in Radisson Hotel, Agra back in March due to the outbreak of Corona Virus. But I haven't recieved the refund amount till d...
May 11, 2020 by Mridul Mani Goswami
GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber City Phase III GurgaonIndia - Refund Not Made Open
On **.**.**** I had booked hotel River View Retreat, Jim Corbette National Park for the period **.**.**** to **.**.****. Then on **.**.**** I came to know that govt. may declare complete lock down on account of COVID-** for **.**.****, so I req...
May 11, 2020 by Wasiqur Rahman Khan
Easemytrip.com - Refund Closed
I made a booking through easemytrip from Delhi to jammu with booking I'd: EMT******** As its covid ** situation spicejet suspended their flight. Spoke with airlines they said refund was already credited on April ** into travel agency account(...
May 11, 2020 by Rocky Malhotra
Goibibo company - Refund for air tickets from GOIBIBO Open
No response on refund! Mailed them no response .. customer care no response... face book post just one reply asking from details... after submitting details no response! https://www.facebook.com/************/posts/*****************/?d=n...
May 11, 2020 by Disha
Goibibo - Goibibo not refunding the amount Open
I am writing to you to raise an issue about: Train Services The issue that I have experienced was: Hi Team, My name is Sanil. My registered mobile no with goibibo is **********. I have two train tickets booked for may *th and may **th. Now ...
May 10, 2020 by Sanil mohan
Easemytrip.com - Train Ticket refund Closed
Amount of RS **** against the Booking id : EMT******** Ticket cancelled Date. **/**/**** NO refund of the said amount till date inspite of writing mail emails related to refund. Customer care number is deactivated. ...
May 10, 2020 by Orlando Keivom
Goibibo and Irctc - Refund of cancelled train tickets Open
My train tickets having journey date *nd April, **rd April ,*rd May and *th May ,all cancelled due to nation wide corona lockdown, but it's now over ** days stilll no refund from ur end . Checked all through IRCTC , I found all tickets amount ...
May 08, 2020 by Dandapani desati
Goibibo and Irctc - Refund for cancelled train Open
I have booked train tickets through goibibo for May * **** and may * ****. Both the trains were cancelled due to lockdown IRCTC have initiated the refund long back still I have received it. Im in a tough situation now I need that money immediat...
May 08, 2020 by Jebin J
Make My Trip - Refund not initiated in account Closed
I paid ****Rs . through Debit card For bus ticket Delhi to basti for *th may but bus has been cancelled due to lockdown extention and Make my trip Refunded the balance in mmt wallet which can be used for hotel and ticket booking at mmt but I do...
May 07, 2020 by Vijay kumar
Redbus - RedbusBus got CANCELLED REFUND NOT given back Closed
On **th January ****, I cancelled my two ticket which i booked on Rebus from Coimbatore to Tiruvannamalai. But , i still did not receive by refund amount (rs:****).I called them so many times.Kindly please help me to get the refund amount from ...
May 07, 2020 by Ramya
Make My Trip - Hotel booking cancellation refund not possible Open
I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my boo...
May 07, 2020 by Dr Sachin George
Goibibo - Goibibo Refund for cancelled ticket is not received Open
I booked ticket for * person on *st march from Chennai-Kolkata ( PNR-EPI*HE). On **th march i received message from the airline(Indigo) about flight reschedule due to some issue with an option of cancellation of ticket for Zero charges. I cance...
May 06, 2020 by Jalal Uddin Mondal
Sab dekho duniya - Want full Refund of Bali and kashmir Tour Open
I booked for * tours through Sab dekho india.com tours and travels Pune person name Mukesh Ahire my first tour is scheduled on dt *th may **** return date is **th may **** location Bali ,indonesia total advanced given *****/- tourist compa...
May 05, 2020 by Umesh Borse
Country Club Hospitality & Holidays Limited - Refund due as a consequence of cheating Open
Company backed out from their offer after receiving membership payment and is now not refunding my payment. Not responding to several emails. It is a confirmed cheating case. Have sent a notice to company on *th May ****....
May 05, 2020 by Vijay Jawle
Easemytrip.com - Flight cancelled by Airlines due to Pandemic Agent paid only 2 amount Awaiting Details
I booked air tickets through Easemytrip.com for my Bangalore-Katmandu-Bangalore with travel dates to & from on *th&*th April **** respectively. The Booking reference was EMT******** dt:*th Jan ****. Me & My wife are senior citizens and was comp...
May 05, 2020 by Balachandran Rajagopal
Travel house Pune - Travel agent fraud Open
I had purchased a tour package to Dubai from Travel House Pune, *th, floor, Chetna Apartment, Opp. Kotak Mahindra Bank, East Street, Camp, Pune: ****** for the dates **st April to ** April **** and made them payment by cheque. Two cheques were ...
May 05, 2020 by Iliyas Katchi
Cleartrip - Refund nt processed even after 60 days Open
I booked ticket from seoun ( south korea) to Singapore and Singapore to india through cleartrip for travel date * march , but when i landed airport Singapore airlines not allowed foreign passenger to board flight due to covid ** situation henc...
May 05, 2020 by Akshay yadav
Goibibo - Refund of cancelled flight Open
I have booked my air tickets on Lufthansa airlines to Austria in Dec **** and later tried contacting goibibo since February, when Lufthansa announced to refund the amount due to COVID-** scare. Unfortunately there is no proper response from the...
May 04, 2020 by Mallikarjun Reddy K
Easemytrip.com - Making fool of customers Closed
I Booked A Ticket For **th April **** With Air India From EaseMyTrip Although The Flight Got Cancelled And I Done The Process As Told By The Company For Refunds. They say they will initiate the refund in * to * days still no update yet. Only ma...
May 04, 2020 by Belal Azmat
Makemytrip (india) Pvt. Ltd. - Train Ticket refund not issue Open
I've booked two train tickets for **th April **** on makemytrip(mmt). Upon the extension on COVID-** Lockdown the train got cancelled. But the mmt app shows the trip as completed and so I cannot request for a refund on the same. I've Contacted...
May 03, 2020 by Akshay Premanand
Yatra.com - Refund not got processed on cancellation of flight ticket booked by Yatra com Closed
I have booked a flight ticket through Yatra.com on **st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on **st Mar ****. I got an email from Yatra that my refu...
May 02, 2020 by Feroz Khan
Sterling Holiday Resorts (India) Limited - Refused to provide Refund on policy cancellation Open
I purchased the sterling holidays policy on */**/**** with a initial payment of ***** and and other payments as emi option and their agent named Rahul Agarwal and their rajasthan head named mr jayant singh promised me that my next payment of th...
May 02, 2020 by Hitesh Mohnot
HAPPYEASY GO - Refund not provided by HappyEasyGo Open
Due to coronavirus flights were cancelled. So I cancelled the flight on their website but did not get the refund yet. ...
May 02, 2020 by Ankur Verma
Cleartrip - Refund for the flight tickets worth Open
Booked the two return tickets for *th May onward and **th may return from Jaipur to hyd on ** Jan via amazon who has partnered with Cleartrip to book flight tickets and owing to lockdown, the flights are not operational so contacted Spicejet wh...
May 02, 2020 by ANKUSH
Yatra - Train ticket Refund not credited Open
Booking reference no.************ Booking reference no.************ Cancelled the ticket on April ** **** ...
May 02, 2020 by MURALI KUMAR
Happy Easy Go. Com - Flight ticked amount not refunded Open
I booked an Indigo Jaipur to Bangalore flight on *th March **** with travel date **th March **** along with an option to reschedule it for free in case my travel plan changes. I would just need to pay fare difference and airline cancellation fe...
May 01, 2020 by Shubham Agarwal
Ibibo Group Private Limited - Domestic Flight Refund Open
I have booked the flight ticket for **th Mar from Amritsar to Bangalore but it was canceled by airline because of janta curfew and same time the initiate the refund and transfer to Goibibo, but still i have not received the refund, i have rece...
May 01, 2020 by Yogesh Malhotra
Happy Easy Go - Not processing refund Open
Hi, This is to complain against the fraudulent act of Happyeasygo wherein they are not refunding the ticket cancellation amount since the last * months even after multiple follow ups on emails. The ticket was cancelled online on *th March ****,...
May 01, 2020 by Karan Vora
Make My Trip - Train ticket refund Open
The train ticket refund amount is not credited in my account.due to cancellation of all trains due to covid....
May 01, 2020 by Aishwarya keerty
Tripfactory - Refund not processed Open
Booked a package from TripFactory (Travel during Feb ****). In the entire duration of the tour, there were multiple bookings cancelled at the last moment which left a very bad taste in our holiday. There were * such occasions of refund which wa...
Apr 30, 2020 by Deba Prasanna Das
Yatra.com - Refund not credited Offered Resolution
Booked A Flight On The Yatra Website(Ticket Attached). The Flights Got Cancelled And Rcvd An Email Confirmation On **th March From Yatra.Com. A Refund Initiation Email For Inr **,***.** Was Also Rcvd After A Query Was Sent. As Per The Email The...
Apr 29, 2020 by VISHWAJEET PRATAP SINGH
Easemytrip.com - Refund not processed Closed
Cancelled ticket with airline for full refund. easemytrip said they cancelled but i did not get refund yet. They sais they cancelled but have not received the refund at all. Now they are not reverting back to my mails too. Same reply like we ...
Apr 29, 2020 by Sankar
Yatra Com - LOOT ON THE AIRLINE FARE Offered Resolution
I have booked a ticket from Bridgetown to Delhi for my brother in law with British Airways, where while booking the ticket they showed me the fare of ****** rs and their year online fees **** rs, which total comes to ****** rs. I had Standa...
Apr 29, 2020 by Jishu John
IRCTC - Amount not refunded Closed
.PNR ********** ticket cancelled, Amt *** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt was booked....
Apr 27, 2020 by Bikash Kumar Panda
IRCTC - TDR refund from IRCTC against train diversion Open
IRCTC ticket booked on line for journey on **th Feb **** from Anantpur to Bengaluru. SWR diverted the train ***** on **th feb. TDR ************ was filed on **th Feb ****. many reminders have been sent to IRCTC. They attribute non payment due...
Apr 27, 2020 by A V Prasanna
Goibibo India Private Limited - Refund not yet credited Open
My pnr details: (*)********** (*)********** Both tickets are cancelled by irctc themselves duento corona lock down.. irctc already refunded both tickets by April **th itself..but goibibo not yet credited my money....
Apr 26, 2020 by Maharajan
A M SAFARI CORBETT NATIONAL PARK - Refund not provided by the travel agency Open
I have booked *days and *night tour package which includes * safari jeep and * room for one night and paying Rs - ****/- in advance and rest amount to be paid on arrival for the period **/**/**** to **/**/****. But due to spread of Covid** and...
Apr 25, 2020 by Santosh Kumar GUPTA
Goibbo - Goibibo not refunding although the airlines have confirmed that they have paid them the cancellation Open
Goibibo Booking ID: NSGO****S - I have not received the refund Dear Sir/Madam, I had bought tickets along with cancellation insurance cover on December, and cancelled the travel on March **. Goibibo confirmed the refund amount as attache...
Apr 25, 2020 by Kuntal Bhattacharya
Make My Trip - Credit Shell of full amount not given Closed
I have booked an international flight ticket through MMT on british airways and due to corona virus i had cancelled my travelling where it was clearing mentioned on MMT and British Aurways website that they are providing full credit with * year...
Apr 25, 2020 by Amit Jain
Goibibo airlines - Refund Open
I had booked a flight via Goibibo ,from manila to new Delhi Flight cancelled due to corona outbreak (travel bann in india from PHILIPPINES Malaysia and afganistan order from indian govt dated ** march ****). Total amount was *****(*...
Apr 25, 2020 by Jamaldeen
Goibibo airlines - Refund for flight tickets Open
I have booked a ticket for Mumbai to newdelhi on **.**.**** through goibibo. Ticket was confirmed in vistara airline on **.**.**** and amount for rs ***** is deducted. Soon after deductions a message came from vistara that flight is cancelled...
Apr 23, 2020 by Jeetendra Arya
Cleartrip Flights - Refund not processed after so many followups Open
I have booked a flight with trip ID ************ for my family travelling from Kuwait to India and return . Although the airlines (Indigo) has refunded the amount to cleartrip,they are not transferring the amount in my bank account .Every time...
Apr 22, 2020 by ali danish Raza
Yatra Online Pvt Ltd - Neither refunding full flight ticket booking amount nor allowing free travel date medification due t Closed
My round trip flight from Amman to New Delhi has been cancelled by Etihad Airways (booked through Yatra.com) due to the ongoing COVID** travel restrictions and neither I am being refunded the full booking amount nor I am allowed to change my da...
Apr 22, 2020 by Mohd. Arsh Akram
MakeMyTrip India Pvt Ltd - Make My Trip Blocked My Money In their My Wallet Closed
This is regarding cancellation of Booking IDs= NH************* & NH*************, When I was trying canceling by myself I was not getting the option to get the refund in my original payment mode so I had contacted Make My Trip Support and had a...
Apr 21, 2020 by Prathamesh Thorat
Easemytrip.com - Hotel Booking Refund Closed
Please refer attached hotel booking confirmation No. ************* for a total amount of Rs ****/-. Arising out of Covid-** nationwide lockdown the said booking was cancelled and refund confirmed by EaseMyTrip vide email dated **.**.**** (copy ...
Apr 20, 2020 by Saugata Bhattacharjee
GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber City Phase III GurgaonIndia - Refund not made Closed
PNR: FDVBYL The ticket was cancelled by airline and the refund should have been issued to me. But they are not responding and when they do once in a blue moon , they tell me to check with airline. Whereas airline has provided me a email show...
Apr 20, 2020 by Tanya Narang
Makemytrip - Package refund Open
Hello iam ashish singh from lucknow uttarpradesh. I request you that I had packaged Indonesia Bali from MakeMyTrip on * February ****. Whose booking number NL************* and PNR **********.But all kinds of flights have been canceled due to C...
Apr 20, 2020 by Ashish singh
Sab dekho india - Sab dekho india tourism big fraud Open
I booked for * tours through Sab dekho india.com person name Mukesh Ahire my first tour is scheduled on dt *th may **** return date is **th may **** location Bali ,indonesia total advanced given *****/- tourist company arrange tour from...
Apr 19, 2020 by Umesh Borse
Yatra.com - Yatra Cancelled Package without refund Closed
I booked a honeymoon package with Yatra for **th May **** They cancelled my booking for May which i understand but against my booking they are providing me with the voucher of Malaysian Airlines that too after **% deduction. Its a complete l...
Apr 18, 2020 by Pawan
Happy Easy Go - Fraud Cheating by HappyEasyGo Open
I made * bookings from MAA to RDP (cost- *,*** INR) and TRV to MAA (cost-**** INR). On that day after some time, I cancelled the *st booking and called HappyEasyGo regarding the cancellation and how they will be processing the amount so that I ...
Apr 18, 2020 by Abhishruti Mandal
Goibibo - Flight cancelled negligible refund Open
*. Please refer booking ID NDC**PRDT booked through goibibo. *. I have been refunded Rs ***/-for my ticket PNR NNRZWG from Delhi to Nuremberg on ** Mar ** out of Rs ***** paid. *. The reason for cancellation was because of cancellation of ...
Apr 18, 2020 by Aakash Bajaj
Easemytrip.com - Refund not provided by easemytrip Closed
Airlines named trujet They have themselves cancelled entire flight due to operations reasons. My PNR number is SQA**k. I have booked * tickets from EaseMyTrip. I need my full refund as soon as possible. I need my refund status. But there is no ...
Apr 17, 2020 by Viral gujarati
Goibibo - Refund amount not recieved Open
I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...
Apr 17, 2020 by Irfan Ahmad Patloo
Goibibo - Refund for flight cancelled due to outbreak of corona Open
I have had a ticket from manila to new delhi via bangkok Kolkata on ** /** march Having pnr no JG*FQH from manila to Bangkok... BPEWKE FROM BANGKOK TO KOLKATA TO NEW DELHI as per indian govt the flight bann from philipines (port of ori...
Apr 17, 2020 by Jamaldeen
Ease my trip - Refunds of flight ticket Closed
I had booked a flight ticket from Delhi to Port Blair, PNR No. X**Z*C via Ease My Trip website. My journey was scheduled on ** March ****. But due to corona virus outbreak I cancelled my ticket with airlines and they initiate a ticket of cancel...
Apr 16, 2020 by Adarsh Mishra
Goibibo - Goibibo not giving me refund Closed
My Indigo flight from Aizawl to Lucknow via Guwahati was cancelled due to coronavirus. My PNR number is OQU*PR. Indigo has already credited Rs.**** to goibibo account. But goibibo being a bunch of fraudsters,is not giving me my hard earned mone...
Apr 16, 2020 by Ritvij Pant
Oyo Life - Security deposit money not refunded Open
i was staying with oyo life from last six months in the property GRG**** The issue is deduction of rent from security deposit without any reason I have already paid the full rent of April month and I have given the move out request on **.**.*...
Apr 16, 2020 by Avinash Daultani
Easemytrip.com - Refund amount for cancellation of flight tickets not returned back to customer from easemytrip onlin Closed
I have booked a flight by Indigo airlines from Patna to Hyderabad and return ticket from Hyderabad to Patna via easemytrip.com. Due to cancellation of flight, Airline offered to cancel tickets with full refund option. I chose to cancel both tic...
Apr 14, 2020 by Binod Kumar
Make My Trip - Didn t Recived Refund Open
I booked a hotel using mmt on * jan **** due to lockdown i cancelled it on ** march but till today ** apr **** no refund is issued under my favour and when i contacted mmt representatives then the asked for bank statement and said that wait for...
Apr 13, 2020 by Sonu Singh
Yatra - Yatra com Refund not received of internation flight ticket cancelled Open
I got the confirmation of international booking cancelled and details of refund on **st April with no cancellation charges from airlines but am still waiting for the refund and not getting any email response from Yatra customer care....
Apr 10, 2020 by Akshay Poorey
Make My Trip India Pvt Ltd - INAPPROPRIATE REFUND GIVEN BY MAKE MY TRIP Open
Dear sir, I had done a round trip Air india Flight booking( Through Make My Trip) from New Delhi to Tel Aviv , israel and Tel Aviv to New Delhi with Booking ID- NN************* for my wife and daughter to visit me in israel I Received a...
Apr 07, 2020 by ARVIND SHARMA
Happyeasygo.com - Rescheduling refund not given by travel site Open
I, Rachit Agarwal, booked an online return e-ticket ID ****************** Budapest-Delhi from happyeasygo.com with onward travel date **/**/**** and return date **/**/**** from Alitalia airlines (PNR VPXROC). The ticket was free rescheduling fo...
Apr 06, 2020 by Rachit agarwal
Yatra Com - Refund of amount Closed
March ** I had booked a bus ticket through yatra mobile application... But booking is cancelled from bus operator because of lock down issue... But still status of my booking did not changed.... But now they had changed the bus booking status o...
Apr 05, 2020 by Sunil Kumar R
Cleartrip - Did not get refund for my cancelled ticket Open
Cancelled flight directly with Indigo due to COVID-** pandemic. According to Indigo the entire amount has been refunded. Indigo asked me to contact cleartrip. I didn't get any satisfactory answer from cleartrip yet. I have been trying for more...
Apr 05, 2020 by Shashank Shekhar
Makemy trip jet airways - Jet airways refund Open
Money has not been refunded to me by makemytrip...
Apr 05, 2020 by Tanya
Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated Closed
I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...
Apr 04, 2020 by Farhan Multani
Happyeasygo India Private Limited - Refund against cancellation of flight ticket not received Open
I booked an Indigo flight (PNR - LFLZQV, Kolkata-CCU to Chandigarh-IXC, scheduled on April **, ****) on February **, **** through HappyEasyGo. Later on March **, amidst COVID-** scares, I cancelled the booking directly through the Indigo websit...
Apr 03, 2020 by Suman Das
Makemytrip (india) Pvt. Ltd. - Refund not received of Closed
The issue that I have experienced was: My son has booked tickets on **th Feb **** for * of his friends from Moscow to Mumbai (** June ****) & Mumbai to Moscow (* Sep ****) for URAL Airlines thru Make My Trip. He booked these International ticke...
Apr 03, 2020 by Sunil A Doshi
Easemytrip.com - Refund refused Closed
My flight PNRS***NJ **nd March by GoAir was canceled by the Airlines. I had also purchased free-cancellation insurance according to which I am liable to get the full refund but EaseMyTrip only issued my Rs *** and is not giving me reason for ca...
Apr 03, 2020 by Nehal Gupta
Goibibo - Not giving refund for Covid cancellation Open
Had booked * tickets from mumbai to Melborne (Booking Id: AMDO*SO*Y ), Sydney to Gold Coast (Booking Id: MYSMF*********) and then Brisbane to Mumbai(Booking Id: MYSMF*********). most of the travel is by Malaysia Airline ... when i spoke to ai...
Mar 31, 2020 by Sudesh Ravi Malik
Oyo Life - SECURITY DEPOSIT REFUND Open
They say **-** days of time takes for the refund, but its has already been a month and I still haven't received the refund. During these times of COVID-**, a company is harassing its customers by not providing what is theirs....
Mar 31, 2020 by Satyajit Baliyan
Make My Trip - Refund And Cancellation waiver By Make My Trip Cheated as No one Picks Call for existing booking Open
I have canceled my flight ticket to Booking ID - NN ************* Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****. Just because Make My Trip has not guided their customers whose tickets were already booked. They...
Mar 30, 2020 by Rahul Pathak
Travel Triangle - Refund for tour cancellation from Travel Triangle Open
We had booked a tour to Assam & Meghalaya from Travel Triangle from *nd April to *th April. An advance of **k odd was paid towards the booking amount. Now due to country lockdown we asked them for a refund or an extention of the tour for a year...
Mar 28, 2020 by Niyati Whawal
Make My Trip Pvt Ltd - Wrong refund issued Open
I have a problem with my booking no. NF**************. It was an Indigo flight booking from Bangalore to Bhopal on **th Apr booked through Make My Trip. I got the flight ticket canceled directly from the airline on Mar **. The airline issued a ...
Mar 28, 2020 by Ashish Chaturvedi
Yatra - Yatra com not responding to cancellation Awaiting Details
I booked a flight from Ahmedabad, India to Halifax, Canada which I need to cancel because of traveling restrictions posed by Canadian government over COVID-**. Yatra.com is not responding to any mails and they have stopped all their phone lines...
Mar 27, 2020 by Rutwij Makwana
Make My Trip - Flight cancellation and refund not happening Open
Airlines has cancelled my flight and make my trip has not initiated my cancellation request and not refunded till date. Tried contacting there customer support serval times but the IVR is not allowing to connect me to the concern department and...
Mar 25, 2020 by Chethan B N
Easemytrip.com - GoAir refunded Rs 7941 for cancelled flight but Easemytrip com refunded just Rs 300 Closed
Go-Air refunded Rs. **** for the flight cancelled by them. But Easemytrip.com has refunded me only Rs. *** againt Go-Air refund of Rs. ****. Pls take strict action againt EMT and ask them to refund my full refund. My EaseMyTrip booking ID :...
Mar 24, 2020 by SUBHASH RANJAN DEY
air asia airlines - Air Asia Cancelled the flight didn t refund the ticket cost Open
Hi , I had booked a ticket from hyd- bbi on *th of jun **** . Air Asia cancelled the flight due to operational issues and I asked my travel agency IRCTC to cancel and get me a full refund. Irctc without even reading the mail cancelled the ticke...
Mar 23, 2020 by RAJENDRA KUMAR JENA
Go Leisure International Holidays Pvt Ltd - Coronavirus IssueGoLeisure Holidays Denied to reschedule my Trip to Goa Open
I have booked a Family trip to Goa which is scheduled on **rd March,**** till ** March,****. When asked to reschedule this trip due to Coronavirus issue in the country and locked which include Goa state too, company denied to reschedule and not...
Mar 22, 2020 by Ganesh Dattatray Bharte
Thetravelclub Co In - Fraud Travel Agent Open
The Travel club.co.in / The ride travel First of all, they go by the other name “the travel club” when you reach out to them for any travel enquirers and if you search by that name in google you will end up seeing lot of other “legitim...
Mar 22, 2020 by Arvind Agrawal
Goibibo - Not refunding money Open
Visa on arrival was cancelled by thailand on the day I was departing .I booked tickets from go ibibo of air Asia ..while air Asia is giving refund to its customer go ibibo isn't .. air Asia told to ask refund from goibibo but they don't have an...
Mar 21, 2020 by Kshitij Ranjan
Ease my trip - Processes a different request against my consent Closed
I placed a cancellation request with full refund . They however went ahead and did partial refund without my knowledge....
Mar 21, 2020 by Dimpi Saikia
Yatra Com - Refund not recieved Closed
Refund not received for booking id ************ for bus ticket from ujjain to knapur ....
Mar 21, 2020 by Dheerendra Mishra
Sharing Travels Pvt Ltd - Travel Agency not helping in refund Closed
We had planned our family vacation to Maldives with Sharing Travels Pvt Ltd through Travel Triangle. Out trip is scheduled between *nd Apr to *th Apr ****. Due to the outbreak of COVID**, our flight of GOAir in which the tickets were booked als...
Mar 20, 2020 by Vasantha Nadar
Holizone club and resort India pvt ltd - Refund not initiated Open
I got a call from CLUB HOLIZONE company executive who provided me the information regarding our selection for attending their event at Chopra Residency, Hamirpur, Himachal Pradesh on * May, ****. They told me that being a Hyundai customer made ...
Mar 20, 2020 by Komal Jain
Easemytrip.com - Refund not done Closed
I had recently booked a flight from Mumbai to dhaka for **th March, ****.the same got rescheduled by the airlines. I then had it again rescheduled on **th March, ****. Neither did the said website sent an email nor a message regarding the two t...
Mar 20, 2020 by Mehnaz
Easemytrip.com - Cancellation Refund Closed
We have booked a ticket vide ref: no.EMT******** to Chennai-Port Blair-Chennai for * passengers for site seeing through EaseMyTrip at Indigo and Spicejet. But as per Government notification issued by Health Secretary, in order to prevent the ...
Mar 19, 2020 by Karthick Ravichandran
Goibibo - Cancellation issue with goibibo Open
Hello, I recently made a booking (purchase) through goibibo of an international flight from India to South Korea with Air Asia airlines. Because of the corona virus the airlines offered full refund allowance for cancellations done and I reques...
Mar 19, 2020 by Veda Pragna Yalamanchili
Due to corona outbreak, and age concern , I m not willing to travel, am asthmatic and diabetic patient I asked them to refund or reschedule the flight they come with special reasons if issues raised by them like delay ect,why company not foll...
Mar 19, 2020 by Rajesh kumar gupta
Goibibo airlines - Negligence in resloving Reschedule of Flight Ticket Open
I booked a ticket from GoIbibo on **-**-**** as detailed below: GoAir (G****), PNR K*SM*Y, {**:** am Ranchi} to {**:** pm} New Delhi at Rs.**** for two persons. Due to Corona pandemic, I rescheduled it to **-**-****, using the online service ...
Mar 18, 2020 by SIRISH KUMAR SONNY
Goibibo - Flight cancellation by airline not refunded Open
I have booked flight ticket from Kuala Lumpur to trichirapalli on **th and return back on **st March ****. Due to corono virus spread, India ban flights from Malaysia and my flights were automatically cancelled by air Asia. Now goibibo not refu...
Mar 18, 2020 by BALAJI ARUMUGAM
Oyo - Oyo not refund my money Open
I have booked Oyo hotel Jagdish for one day. When we checked in they said they will not take Oyo bookings but I was already paid money . Then I was calling Oyo customer care they said that they will initiate my refund but till now Oyo was not ...
Mar 18, 2020 by Sheetal verma
GSK World Travels - Refund for a cancelled Trip Due to coronavirus Open
Hello, My Trip Was Planned From ** To **-Mar To Andaman. But I Came To Know On **-March That The Government Is Banning All Tourist Activities In Andaman From **-** Apr, The Same Was Communicated To The Owner Of Travel Agency GSK World Travel...
Mar 18, 2020 by Akash Jangid
Make My Trip - Complain against MMT Open
Hey, This is to bring to your notice that I haven’t received the refund for the trip that I have cancelled on */**/**. I have already told somebody from MMT team the reason for the cancellation. I am again putting it here. “I have a...
Mar 18, 2020 by Anupama rawat
GSK World Travels - Tourism Banned due to Coronavirus Open
Hello, My Trip was planned from **-Mar to **-March to Andaman. But we came to know on **th that the government is banning all tourist activities in Andaman from **th to **th April, the same we communicated to the Owner of travel agency GSK ...
Mar 17, 2020 by Akash Jangid
Make My Trip.com - Online transaction failed but money got deducted Open
I tried booking a flight from Delhi to Dimapur on the **th of March **** using online transaction and meanwhile I was making the payment, the payment failed and no tickets were booked but money was debited from my bank account and i still haven...
Mar 17, 2020 by Apong
Make My Trip - Refund for cancelled flights Open
My booking dated **th Dec **** in Jet Airways through Make my Trip was cancelled by the Airlines. Make my Trip has not refunded my money till date. Lately they have stopped communicating on this....
Mar 17, 2020 by Tamal Baran Das
Goibibo Paulo Travels - Bus Ticket Booking Cancelled Open
I didn't get value of my money which i given for the bus tickets. I have Paid (Net Amount Rs.****/-) I have booked my bus tickets on * Feb **** for March **th, ****, for Goa to Mumbai. Bus Departure time was **:** hrs mins, I have booked * Tick...
Mar 17, 2020 by Prakash Soni
Makemytrip - Makemytrip not giving a refund Open
My flight was cancelled by the airline Lufthansa. Makemytrip is not giving me the option to claim for refund or even showing the cancelled flight in the website/app. even though the airline is ready to refund, MakeMyTrip is not giving me the op...
Mar 17, 2020 by Smitha Nittur Gopal Krishna
Make My Trip Pvt Ltd - Did not get a refund due to cancellation of Filght on account of COVID19 spread Open
I had booked a flight from Bombay to Amritsar. Now due to the outbreak of Novel Corona Virus the Govt. of India has advised to all the people across country to self quarantine themselves. In such a situation we had no choice but to cancel our ...
Mar 17, 2020 by Pratikhya Nanda
Easemytrip.com - Reschedule not happened Closed
I booked a ticket from easemytrip, then because of Corona virus issue I tried to reschedule with them. I called their customer care so many times but each time they told their. Backend team will call me. But when they called I was traveling so ...
Mar 16, 2020 by Mr SUJIT KUMAR SINGH
Goibbo - Goibibo COVID 19 Flight Refund against proposed cancellation reschedule of flight Open
I have booked flight from Hyderabad to Thailand and Bangkok to Hyderabad for the month of April in Air Asia. But due to Covid ** threat I have been contacting Goibbo several times for cancellation or reschedule and ll their IVR are busy ****. A...
Mar 16, 2020 by Suprabha Behera
Redbus - REDBUS MADE ME BOOK A WRONG BUS IN KARNATAKA FOR MY JOURNEY FROM TAMIL NADU Open
I have booked a bus on REDBUS app for my journey from KATPADI ( Tamil Nadu ) to Hyderabad on **/MARCH/****. But on the day of the travel when I called the bus operator I came to know that the bus was actually from Katpady( Karnataka) to HYDERAB...
Mar 16, 2020 by Sahit
Taj India Resorts - Taj india resortsdenial of services after full payment for 5 years Open
They offered us a membership of * years for hotel bookings in January. At the time of seeling we were told that bookings will be provided within ** days. They promised us free international tickets also. When we emailed them to book for March...
Mar 16, 2020 by Navdeep Kaur Bhinder
Goibibo - Refund not initiated Open
I had paid money to book two tickets from Howrah to Kanpur via Rajdhani Express on **rd February **** from GoIbibo app.However,they were not able to book the train from IRCTC and hence were supposed to instantly initiate refund.They provided an...
Mar 15, 2020 by Rishav Giri
Yatra - No response for cancel refund Offered Resolution
I have been trying to connect with yatra on Email - no repsonse within the written time Phone- no one picks up Chat- keeps waiting Twitter- no response Need to get refund on one cancelled flight international Need to reschedule or cance...
Mar 14, 2020 by Devendra Katiyar
Hotel New Lion Gate Darjeeling - Darjeeling Hotel is not refunding money even if cancelled before 12 days Open
I have booked * rooms at Hotel New Lion Gate, Darjeeling for * nights (March **-**). Rents per night for the rooms were INR **** and **** respectively. In whatsapp they have asked me to send amount for * night for both the rooms as advance book...
Mar 14, 2020 by Koustav Chakraborty
Yatra.com - No refund for cancelled ticket Closed
I had booked a flight using yatra.com,delhi Singapore return flight, however the flight was cancelled by me for corona virus scare. Yatra offered a refund of *****, in my favor and I received an email regarding same on **th Feb, **** and it was...
Mar 13, 2020 by Samiullah khan
Makemytrip (india) Pvt. Ltd. - Refund for cancelled ticket Open
Hi, I have booked the round trip flight ticket to our mother on *th May **** using Chase credit card on MakeMyTrip.com. I closed the credit card account on the month of June. Time line details of the events: Ticket booked ...
Mar 13, 2020 by Alagar Gandhi
Yatra Com - Improper Services Incorrect information provided by Yatra agent led to loss of money Closed
Had booked a flight from yatra. It was to depart from Delhi on *th Feb**** around **AM. Due to corona virus situation flight had to be postponed by about a week. On calling yatra customer care on *th Feb**** at around *PM, we were provided with...
Mar 12, 2020 by Siddharth Singh
Trekwin Adventures - Fraud by Travel Company Trekwin Adventures Open
The company Trekwin adventures promised a trip to me to Auli from **th December to *nd Jan which they couldn't carry out due to the inability to deliver the promise of itinerary from their end. So they(The senior head Mr Jitendar whom I was in ...
Mar 12, 2020 by Aishwarya Kuzhikkat
Make My Trip Jet Airways - Refund for a cancelled Jet Airways flight Open
I Had Booked A Flight Ticket (NF**************) From Jet Airways Via Make My Trip; The Ticket Was Booked For *th May’**** From Mumbai –To– Goa (PNR Num PQWKSG) Ticket Attached For Your Reference. Due To Temporary Shutdown Of Jet Airways ...
Mar 12, 2020 by Mitchel Fernandes
Happyeasygo India Private Limited - Happyeasygo not refunding amount on cancellation of bookings Open
Happygoeasy is not refunding amount on cancellation of trip booking #******************. First they send mail refund is in progress and will be gredited in ** to ** days and don't mention amount. On requesting for amount they send mail saying i...
Mar 11, 2020 by Swapna
Goibibo - FLight cancelled by airline no refund provided Open
Airline has cancelled my flight however the refund has not been initiated by Goibibo the airline says to contact the agency through which booking made however Goibibo is not even answering the call just keeping on hold for more than ** mins and...
Mar 11, 2020 by Harsh Parakh
Yatra.com - Refund not initiated yet Closed
Very disappointed with the kind of service that I have received from Yatra.com with regards to my refund. Even after Yatra letting me know on January ** that my refund has been initiated and will receive the same in ** - ** working days, it ...
Mar 09, 2020 by Nixon Philip
Ease My Trip Private Limited - Refund of my amount Ticket not booked Open
I was booking flight ticket through ease my trip on **th Feb payment of amount ***** has deducted but not got the Ticket after that i have checked with bank they given me reference id that money has been received from easemytrip but when i spok...
Mar 07, 2020 by Gagan Singh
OYO Rooms - REFUND INITIATED FROM OYO BUT NOT RECEIVED Closed
I booked hotel for my Goa trip from OYO on **.**.**** and paid full amount Rs.**,***/- via Google Pay but they cancelled my booking cause i unable to receive their call after few days of booking. I received message from OYO that my booking is c...
Mar 06, 2020 by PRAGNESH RAMANIKBHAI PARMAR
Akbar Holidays Pvt Ltd - Refund issues Closed
This company has not refunded me a single penny . Have made all false communication about hotels and it being non- refundable. I also have proof of no communication sent to the hotel in Singapore. Now it’s been over a month I have been follow...
Mar 04, 2020 by Anjali Tewari
Oyolife Gurgaon - Security Amount not refunded Open
Its been over two months and oyolIfe gurgaon has not refunded by security amount. They promise to refund it in **-** days but they don't deliver. I am very frustrated.My booking id at OYOLIFE is *****. ...
Mar 03, 2020 by Shivam Dixit
Respite International Holidays Pvt Ltd Pune - Holiday Membership fraud Open
I and my wife went for a seminar organised by Respite in November **** where I came to know about holiday membership whereby I took their offer for ** days of holidays by paying *****/- however the response from the company was very poor and wh...
Mar 01, 2020 by Gaurav Paul
UPSRTC - Refund of cancel bus ticket Open
I have book online bus ticket on **th May ** for Prayagraj to Alambagh( Lucknow) and same day in evening bus service was cancel by UPSRTC and SMS received on mobile that refund amount of cancel bus service will automatically credit in bank A/C....
Feb 29, 2020 by JITENDRA SINGH
Goibibo - Hotel Money Refund Open
I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read...
Feb 28, 2020 by Shaurya Sood
Myntra.com - Refund Not been Given Closed
Hi I Have two purchased with Myntra.com on **.**.**** once i received i Phone them Product is Not Upto Standard please take them Back And Credit same in My Myntra Credit Later two Days i Have received refund of One Shirt never Refund of Iind ...
Feb 28, 2020 by Abid Zargar
Continental Club Holidays a unit of SEA ICE CLUB AND RESORTS INDIA PVT. LTD. Block B Lok Vihar Rohini New Delhi - Service not provided Open
Hi, I took their (Continental Club Holidays a unit of Seaice club and resorts India pvt ltd) service in April **** by paying INR **,*** (**** cash + ***** EMI). Mr. Bito and Kamran Shaikh who came to Ropar (Sahil Palace/Restaurant) with their...
Feb 27, 2020 by VISHAL SINGLA
Redbus - Bus operator didn t show up and refund not provided Open
I booked a bus from Hyderabad to banglore but the bus operator didn’t show up and didn’t lift my call I complained the same to the redBus they made a investigation where the operator gives * statements and the executive agree to whatever he...
Feb 27, 2020 by Rajesh Sugur
Makemytrip Limited - Flight ticket refund Open
I had booked round trip tickets for (* adults & * child - * tickets) from Mumbai to Toronto through MMT on **th Feb ****. The flights - Etihad airways for journey Mumbai-Abu Dhabi-Toronto on **th April **** and the return journey through Jet A...
Feb 26, 2020 by Sanjay Funde
Holiday India Online - PACKAGE NOT DELIVER Open
My self Kalpesh Jadav M : ********** They give me quotation on my mail ***** INR *pax+*child goa With RETURN FLIGHT AHD-GOA-AHD And HOTEL BOOKING WITH BREAKFAST AND DINNER AND ALSO CAR BOOKING INNOVA I ALREADY PAY ***** BUT THEY DID NOT GIVE M...
Feb 25, 2020 by Kalpesh Bharatbhai Jadav
The Snow travel Noida - Travel advance not returned Open
Self had booked Uttarakhand Package * nights * days from *-* Oct ****, on the terms that total package cost would be **,***/- ( * adults + * child) out of which **% would be paid advance, rest **% on hotel booking confirmation. The terms and co...
Feb 25, 2020 by Sougata Gangopadhyay
Oyo - Refund yet Not Received after 04 Months Open
We have booked a hotel in oyo Booking id VJIL**** which is prepaid at the hotel in goa the hotel denied check-in as they said they no longer have tie up with oyo now we have raise the same concern with oyo however till date they are not bother ...
Feb 21, 2020 by Keshav chaudhary
Make My Trip - Refund Requried on Singapore holiday booking due to coranavirus Open
I am fear to travel to Singapore with my * years old child and wife due to coranavirus for holiday trip which planned on April **' ** I requested make my trip team for the cancellation But They are not ready to do the refund Main concern...
Feb 20, 2020 by Subin B
Cph Corporate Travels Pvt Ltd - Tour service not given after payment Open
CPH travels corporate pvt ltd offer me a tour package worth Rs.*****/- and taken a advance for Rs.****/- on dated **.**.**** at there office in Empress Mall, Nagpur. Form that they they would not response properly and not receiving phone calls...
Feb 18, 2020 by Nitesh Borkar
Edreams - Flight Ticket Refund not Received Open
I have booked Flight Ticket in Vistara Airlines from Kolkata to Delhi through Edreams ( Travel Agency ) on **th October ****, But my Flight is Rescheduled, so I have Cancelled my flight Ticket with full Refund. Vistara Airlines has Refunded Ful...
Feb 17, 2020 by Sumit Kumar
Make My Trip - Booking filed and amount not refunded Open
I have attempted a flight ticket booking on Dec **, ****, there were * failed transactions were the amount was deducted from my HDFC and SBI for Rs.*****. Make my trip has processed refund to my HDFC. however i haven't received refund to my SB...
Feb 17, 2020 by Mahesh M
IRCTC flights - Non refund of cancelled air ticket bought through irctc account Open
We had cancelled an air ticket bought through our account in the name of my daughter, Suravi Mukherjee. the user name is: SURAMUK.Irctc cancelled the ticket and assured us of refund in due course. the ticket details: Transaction id:**********...
Feb 17, 2020 by Ashis Kumar Mukhopadhyay
Orbis holidays - Travels company fraud Open
Dear Sir, I am resident of Mehsana, Gujarat. Below are my details. Name : Niravkumar Jansari Age : ** Years Mo : ********** Mail Id: niravjansari@gmail.com Address : I-** Sanidhya Society , Akshardham township, Visnagar road Mehsana ***...
Feb 13, 2020 by Nirav Jansari
Club Resorto Hospitality Ltd - Holiday package cancellation amount not refunded Open
I attended club resorto Hospitality ltd promotion plan in Crown Plaza , Mayur vihar, extension on **.**.**** where travel staff narrated attractive offers on holiday plans and we got convinced to take Rs ****** holiday plan. I made a payment o...
Feb 13, 2020 by M.VENKATESA RAMANI
Ante air logistics - Themaxfashion company is actually Ante Air logistics Open
The previous complain file by me was actually run by Ante Air logistics. When ienquired through delivery courier it says that it was sent by Ante Air Logistics. When contacting them through facebook. They know each of my details and first as...
Feb 13, 2020 by Upasana
Oyo Life - Refund of security deposite Open
I have checkout from OYO life on the **th of Dec ****. and I have canceled my booking Id (*****). and they agreed to pay the amount of **** from the total amount of **** but I didn't receive any money. when I am calling them they said to wait f...
Feb 13, 2020 by Nageshwar
Goibibo - Goibibo waiting more then 9 months for a refund Open
I have booked a flight (*W**) on the **/**/**** on Goibibo from Delhi to Bangkok and back. Jet Airways canceled their flights therefore a refund must be given by Goibibo to its costumers as in per the booking terms. On the website it is men...
Feb 13, 2020 by Artur
TRAVELDUNIYA - Non refund of tour money on failed tour due to not obtaining visa Open
Paid hard earned money to tour operator TRAVELDUNIYA as per their terms and conditions for a family of Four.Visa not obtained before departure for one member in spite of repeatedly pursuing the matter.Hence one member could not travel with oth...
Feb 12, 2020 by Vasantha Kumar
Travel Triangle - Unable to travel after paying money to travel agent Open
We had planned a honeymoon trip from *th to ** feb **** after making full payment to travel agent. On the day of travel we were not allowed to board flight as I had indian passport and my wife had nepal passport. Nepal passport does not get vis...
Feb 12, 2020 by Imam Bahadur
Red Bus - Customer care denied to reschedule or cancel the ticket Closed
I have requested red bus customer care to reschedule my ticket from **th feb **** to **th feb **** due to personal issues but they denied it stating it cannot be rescheduled or cancelled as it has already been rescheduled from **th to **th. Thi...
Feb 11, 2020 by Srija reddy
Makemy Trip - Refund of Rs pending with MakeMyTrip Open
This is regarding * of my hotel bookings with "MakeMyTrip", which I had cancelled long back but am yet to get a refund into my account. DETAILS : I made cancellations for * of my Hotel bookings with MakeMyTrip (All * being with Hotel Marigold,...
Feb 08, 2020 by Shubham Saxena
Yatra - Refund my amount of rs Closed
Hi, I never thought that Yatra would cheat on me. I have purchased Holiday package for Europe (Glimpses Of Europe) from Yatra at the cost of Rs *****/- for the month of May. I was in co-ordination with the executive Kanchan Verma from Yatra...
Feb 08, 2020 by Ronson
Hotel Golden Leaves - Hotel rooms not cancelled and amount not returned Open
Booked two floors of Hotel rooms (** rooms on *th Jan **** for a family event from **th Jan to *st Feb **** and only * rooms on **th Jan **** and *nd Feb **** after checking * available rooms and on the condition that all the rooms are in prope...
Feb 07, 2020 by Maddineni Kishore Kumar
Just Click Travels P Ltd - Amount not getting refunded Open
My amount is on company 's portal but it is not working and not getting refunded....
Feb 06, 2020 by Rahul Kumar
Unexplored Paradise PVT LTD - Travel advance not refunded after agent cancelled tour Open
I had booked a **N/**D north east trip package for Dec **-**, **** with Unexplored paradise pvt Ltd and had paid advance in Sep ****. I checked with them on Dec **th to get details of hotel and vehicle arrangements but was told that the per...
Feb 06, 2020 by K N Prasad
Redbus.in - Refund not credited Open
Transaction failed due to some reason and the should have been refunded asap but even after a months waiting no refund credited. Multiple emails/calls but no resolution. Redbus says to check with Bank and sharing reference numbers etc, Bank ...
Feb 04, 2020 by Sayed Jakeer Hussain
OYO Rooms - OYO Booking Booking refund Open
I booked two room with OYO for one night on **th December in kodaikanal, for Six people. We were shocked to discover when we arrived to check in that Oyo had cancelled our booking. We were told by one of you managers on site that this was beca...
Feb 04, 2020 by Gajulu Shiva Prasad
Oyo Life - Money not refunded Open
I rented a room on *st September (GRG****) but when i went to moved in, I didn't like the property and cancelled my booking on the same day. Customer Support told me money will get refunded in ** days but it's been more then * months. I haven't...
Feb 04, 2020 by Sharad Allen
Goibibo - Refund amount to a freezed account Open
Dear Sir/Mam This is to bring in your kind notice that I have booked a ticket through Goibibo on *feb **** at *:** P.m from karwar to jhansi at *****/- rs. The amount of rs *****/- was deducted through hdfc bank whose transaction wa...
Feb 04, 2020 by Sunchit kanchan
Goibibo - Refund not processed Open
Hi I am Ninto Nicholas, I have booked jet airways flight through GOIBIBO for onward ticket * May **** and return ** May ****. Connection flight between TXL - AMS - BLR. Total amount was INR *****. It has been * months I'm following up with GOIB...
Feb 01, 2020 by Ninto Nicholas
Oyo - Refund not received Closed
I made a online booking through Oyo portal & when i went for Check In they denied that they are not registered with Oyo from past * months , after that i had word with Oyo customer Executive he had shifted to another Hotel, again i faced the sa...
Jan 31, 2020 by JAINAM SHAH
Yatra - Service deficiency issue Closed
I booked a package from Yatra # YA:******** and enclosed is the itinerary - according to this, we had a pick-up on a pvt basis from Phuket Airport to Krabi. My flight (G* **) ETA was **:** but it got delayed on **th Jan and we arrived in Phuket...
Jan 31, 2020 by Neha Khattar
IRCTC - Refund not yet received Open
I tried to book a ticket on jan **th **** through Irctc app. But no one can book that availability on that day. But amount has been debited. Myself lost Rs***. Ticket not booked but amount debited. That amount not yet refunded. My transaction I...
Jan 31, 2020 by Arunkumar
Makemytrip.com - Booking amount not refunded Open
I booked hotel through makemytrip on **th Nov **** and paid Rs ***** by citibank credit card.Hotel booking was from *th Feb to **th Feb ****. For unavoidable reasons, I have to cancel my hotel booking with makemytrip on **th Dec ****. It was d...
Jan 31, 2020 by Shailesh Trivedi
Makemytrip - Refund not received Open
I had booked hotel for two night stay via MakeMyTrip in London from **th - **th Jan ****. I reached out to the hotel on my desired time and checked in. I had booked single room by reading the advertisement on MakeMyTrip wesbite very clearly abo...
Jan 30, 2020 by Rohit Sehgal
Oyo - Collected money but failed to provide room Open
I have not yet Moved IN..Please refund my money as there is NO oyo anymore,,Am staying out in personal expenses inspite of paying full amount to Oyo. I have paid the full money but the "Building Name - OYO LIFE NOD*** Golf Course Metro...
Jan 30, 2020 by SURAJ LAL
TravBond Travels - Ticket Money not refunded Open
We had taken a package tour to Singapore from travBond travels. the travel agent from Singapore came with us to Universal Studios to get tickets which we had paid, there was some issue in his credit card asked us to purchase the tickets, In ...
Jan 30, 2020 by Suresh .T
holiday planet services - Refund not received Open
I had booked travel on **th November, but the trip did not happen due to an issue from their side. Our ** members all the way went to Mangalore and had to come back. I did not receive a refund for the canceled trip as well. had a loss of over R...
Jan 30, 2020 by Vinayak N
Ola Cab - OLA driver took additional charges Open
On ** JAN We have booked OLA from mira raod to CST railway station My CRN number is CRN********** . Here is my complain *. Why *** has been charged to me where as bill was ***/-. I have noticed billed amount only after i reach...
Jan 30, 2020 by Pratik Roy
Make My Trip - Full refund denied Closed
My Booking ID NF**************. Flight booked in Air India through MMT on **th feb,****, got cancelled by the airline itself due to operational reason. As per Air India I am eligible for full refund and they also transferred the full amount ...
Jan 29, 2020 by Souradeep Dey
Make My Trip - Money deducted without ticket being booked Closed
made a payment of Rs ****.** from my BHIM app via upi at **:**:** for booking a train ticket, but to my surprise, no booking process was done even after the transaction was successfully made. I am really disappointed with this as I've been usi...
Jan 29, 2020 by Christy Isadore
Redbus - Ticket not confirmed but amount deducted Closed
I booked a bus ticket through redbus to travel from Osmanabad to Aurangabad in MSRTC bus on Jan ** ****. I paid through Phonepe and the amount was deducted from my bank account yet my ticket not get confirmed. I contacted to phonepe they said ...
Jan 29, 2020 by Prayojita Namdas
IRCTC - Refund not received Open
I have booked a ticket on * Nov and PNR NO:**********this the no they had allocated and then I canceled the ticket on **nov they told irctc sent me the mail on Nov ** that we have returned the money But the amount has not credited into my accou...
Jan 29, 2020 by Chaitanya Sai Jagarlamudi
Goibibo - Unable To Locate Hotel Address Closed
I have booked the hotel "OYO Home ***** Elegant Stay" and couldn't locate the address. I have contacted Goibibo and they given a local number which is switched off. I have contacted * to * times to resolve this issue and at last ask them to re...
Jan 29, 2020 by Vishak N Kumar
Redbus - Drop location changed Closed
We booked a bus from Chennai to Kodaikanal. We had to board the bus from Koyambedu bus stand in chennai. The departure time was *:**. However, the bus did not start before *:**. After we boarded the bus, we were informed that they will drop us ...
Jan 28, 2020 by Buddhadev Mohanty
Goibibio - Refund not received Open
I have a active account for goibibo.Actually I have cancelled my one train ticket for which I have received *** refund from your team in my paytm UPI account and I was transferring that amount to my bank account but bi mistake I have paid twice...
Jan 28, 2020 by Md gouse Ansari
Oyo Life - Refund not recieved Open
My booking id is ***** It's been more than ** days since I left the Oyo property. I have neither received my deposit refund nor any update regarding my refund. ...
Jan 28, 2020 by Jinesh Jain
Goibibo - Refund not processed Open
I didn't get my refund from goibibo ....
Jan 28, 2020 by Ritesh tiwari
Four Season Hotel Resorts Pvt Ltd - Token Money Not Refunded Open
My Self Baldev Singh My Token Money Not Refund as per Security Attended at : Hotel A , Jalandhar City Punjab Four Season Hotel & Resorts Pvt. Ltd. Issued on **-Dec. **** My Entry Code - FSH-****...
Jan 28, 2020 by Baldev singh
Our Indian Trip - Package not delivered as per itinerary Open
Here I'm writing this about our Shimla Manali kasol tosh package given by our Indian trip company. First of all it was the worst package anyone would get ever! Our package was of * days * nights but we are discontinuing our trip because of the ...
Jan 27, 2020 by Jayesh sharma
Goibibo - Breach of Contract GOIBIBO Open
Room Issues - Dirty Linen, Broken Door, AC Not Working, Dampness, Room Size Issues, Wifi Issues Etc - HTL*R*T***. I have booked * Executive rooms ON **nd Dec, they failed to provide us that, here my request is to refund my money for all three r...
Jan 26, 2020 by Avijit Saha
I've tried to book a bus at Goibibo App my money got debited from Google pay but booking has not happened, I cannot contact Goibibo customer care also, the voice message is asking me to send email to gobusescalations@goibibo.com, sent but no re...
Jan 24, 2020 by Krishna Kumar
Quest Tours - Package inclusives changed after reaching destination Open
Rajasthan package was confirmed with Quest Tours and payment was made as per email confirmation of tour cost details which mentioned that it included breakfast and all sightseeing entry fees. After reaching Rajasthan, all sightseeing charges we...
Jan 24, 2020 by Juhin Kher
Makemytrip - Refund not received Open
Sir, I am Dr Dharanivasan, doing a Postdoctoral study in Israel. I have booked a flight ticket in Arkia Airlines to fly from Tel Aviv, Israel to Cochin, Kerala, India on **.**.**** in an advance of three months (**.**.****) using MakeMyTrip we...
Jan 22, 2020 by Dharanivasan Gunasekaran
Makemy Trip - Refund not received from MakemyTrip Open
I tried to book a flight ticket with makemytrip and the booking got failed at last moment, whereas amount got deducted from my credit card and was not refunded back. While asking to MakeMyTrip, they told that refund was processed from their en...
Jan 20, 2020 by Amit Kehri
Redbus - Boarding Time Open
We booked ticket from Trichy to Tiruchendur in UNIVERSAL travels through redbus(Ticket no: TP*N********) and PNR is (UNI*******). The Boarding time was mentioned as **.** pm and Departure time as **.** pm. But inside Boarding point something wa...
Jan 20, 2020 by Arun Krishnan
Goibibo - Refund not received Closed
My booking for Flight No. *E*** (DELHI to VARANASI with PNR VJ*HWJ (For PASSENGERS DINESH CHANDRA GUPTA AND MEERA GUPTA) for the date **/**/** was RESCHEDULED for departure from DELHI and was PREPONED from **.** PM to *.** PM. Since the same wa...
Jan 19, 2020 by DINESH CHANDRA GUPTA
Goleisure International Holidays Pvt Ltd - Fraud perpretated by Goleisure International Holidays Pvt Ltd Open
Dear Voxya Team, I am sharing the below experience with Goleisure International:- *. In September ****, I and my wife were given an offer for holiday package by filling up a form with name and contact number, however we ended up falling prey ...
Jan 18, 2020 by ANJAN SENGUPTA
Ola Cab - REFUND NOT PROCESSED Open
I booked an Ola ride on *th November **** from New Delhi to Meerut(UP). Instead of the original fare I was charged Rs *** more for the ride. On the same day I called Ola customer care support and registered my complaint. Ola customer su...
Jan 17, 2020 by PRAKASH KUMAR OJHA
Yatra.com - Yatra com Deny to return bus fare while cancelation of ticket took place before from departure tim Awaiting Details
I had booked a bus ticket from ballia to lucknow on **january **** (ref no.-*************) and departure time was *pm. I cancled the journey at *.**pm when i canceled the ticket it had shown that your ticket cancled sussesfully and after that i...
Jan 16, 2020 by Satya prakash chaubey
Oyo - Oyo refund not done Open
On ** Dec, ** i have booked room at Tanvi Grand Visakhapatnam. As oyo app shows last few room left, i have paid ****. When i reach at hotel, hotel person told me that room i booked not available. If i stay with my wife n kid need to pay another...
Jan 15, 2020 by Jayaram Mohapatra
Goibibo - Service and refund problem Closed
On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...
Jan 12, 2020 by ASHBIN BRITTO
Easeourholiday.com - Travel agency fraud Open
We (total families - *) have paid total amount of ****** for our trip to Thailand to easeourholiday current account ***************,UBIN******* Noida UP. Travel agent Saurabh gupta used to communicate with us regularly. They committed for accom...
Jan 12, 2020 by Swetha Kota
MakeMyTrip India - Refund not processed despite of VISA refusal Open
I booked an Lufthansa international flight ticket through MakeMyTrip from Delhi to Berlin on **nd December ****, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMyTrip and ...
Jan 11, 2020 by KRISHNA KARTIK TIRUVURI
Goibibo - Service not Provided as per commitment Open
We Have Booked Hotel In Goa OYO ***** Through Www.Goibibo.Com/ Booking Id No HTL*QURQQE Rs *****/- Check-In Date Was **th Dec And Check Out Was **th Dec. We Were * People Travelling From PUNE To Goa For Holidays. Check-In Was Given Delayed E...
Jan 10, 2020 by Pratik mulay
Miles Tourism Travel Llc - Refund not Credited Open
We had booked * Nights * Days Dubai package from Miles Tourism and Travels LLC from **-Nov-**** to **-Nov-** and paid Rs. *,**,***/- for booking of Dubai Package against the Performa Invoice for Rs. *,**,***/- We had to cancel the booking beca...
Jan 10, 2020 by Rajesh Thaker
Oyo - Refund not processed from Oyo total holidays Closed
I have booked package from oyo total holidays to south india in Dec **** . In munnar , Check in not allowed in hotel. Hotel manager told that we dont have any booking in your name and we have already cancelled our tie up with still oyo is tak...
Jan 09, 2020 by Shreyansh Jain
I filed a tdr * months back for train sbp-band on ** aug. issue-Train diverted and not touching the boarding station . I have not got my refund amount yet and am unable to reach goibibo customer care support. ...
Jan 08, 2020 by Radhika Agrawal
OYO Rooms Pvt Ltd - Not Refund Excess Amount Closed
My concern is below amounts, i paid oyo **** +**** per day but Hotel Provided less amount Bill (****+****) to me and said OYO given us same amount, at that time your one representative also available there & assure me to provide GST Invoice of ...
Jan 07, 2020 by Sandeep Kumar
Cleartrip Flights - Refund not done Open
I tried booking a flight via cleartrip twice for which payment failed apparently but the money was debited in one of them and they said it would be refunded in * to * days. This was a month ago. Till date, no refund. I have tried calling the cu...
Jan 07, 2020 by Kahkashan Eqbal
Oyo - Oyo Calling again and again harassed by oyo hotel and oyo service Open
I have booked OYO (booking id CTM*****).on *nd January **** for hotel suns rise chandigarh , at first the hotel denied booking saying they have taken booking offline and they dont have any more room left. after talking to customer care execu...
Jan 07, 2020 by Varnit jain
Indian Railways Catering and Tourism Corporation - Refund not processed Closed
I had booked a tatkal ticket for an urgent trip, the Indian Railways cancelled the train and I was left waiting at the station. The trouble did not stop there, they did not process the refund. I thought because it was not a fault from my side, ...
Jan 06, 2020 by Gokul Singh Adhikari
Travel Triangle - Trip Cancelled by Travel Triangle and no status on refund Open
My trip to thailand & bali was booked with travel triangle which included hotel booking and airlines booking across the entire trip. The total amount of the trip was rs. *, **, *** which was paid by me in * installments as and when asked by the...
Jan 06, 2020 by Tuhina Kumari
IRCTC - Not get a refund amount Closed
I booked my train tickets on **/**/****. and irctc cancelled my tickets for not confirming ... but still i havent receive my amount. i paid through debit card....
Jan 06, 2020 by PREMACHANDAR H
Ola Cab - Refund not done Closed
Ola auto person had demanded cash inspite of it being online payment. On calling ola support I was advised to make online payment as well on the promise that the refund will be done and I called and made it very clear that I want it back in the...
Jan 06, 2020 by Leny Verghese
Travelkhana - Cash collected for a prepaid order by travelkhana Closed
Ordered food and paid online on *th jan vide order no. ******* and mob no.**********. The food was delivered but cash was demanded and collected by the vendor. No response when contacted travelkhana for a refund. Amount ***. Travelkhana transac...
Jan 05, 2020 by Nishant Kumar
IRCTC - Non Refund of Train Ticket Amount Closed
I had booked a train ticket for the journey dated **.**.**** from Nagapattinam to Erode to the concern Train No *****/Ernakulam Express.The related PNR is ********** whose txnid was ***************.The schedule departure of train was **.**pm a...
Jan 05, 2020 by T Pavani
Jeez Tours And Travels - Kerela Trip issue with Travel triangle and Jeez tour and travels Open
Hello Team, My husband and I were on our holiday trip to Kerala from **th December **** to **th December ****. We booked it through Travel Triangle (Booking ID *******). Through Travel Triangle, Jeez Tours and Travels contacted us and explaine...
Jan 04, 2020 by Avinash Verma
IRCTC and Kotak - Ticket Booking fail but no refund received amount Closed
I booked following train ticket on * Feb ****. Station: NDLS to DDU First IRCTC Transaction Id: *************** Second IRCTC Transaction Id: *************** This ticket is booked successfully in third attempt and out of first two fai...
Jan 03, 2020 by Lalit Kumar Singh
Makemytrip - Ticketing Refund due to Visa Refusal Open
I booked an Lufthansa international flight ticket through MakeMytrip from Delhi to Berlin on **st December ****, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMy trip and...
Jan 03, 2020 by Ratan SidKishore
Ola Cab - Ola delaying my refund amount for more than 2 months Closed
This is regarding outstation trip. Driver charged me more than the estimated amount. I raised the compliant immediately and within few days OLA accepted their mistake and said you are eligible for Rs. **** refund. Only Ola asked me share the ac...
Jan 03, 2020 by Bharath Kumar
Cleartrip - Incorrect refund amount Open
Cleartrip Trip ID - *********** THIS IS REGARDING THE ABOVE MENTIONED TRIP ID - RETURN TICKET WAS CANCELLED (DUBAI TO COCHIN) AS PER MY CONVERSATION WITH ONE OF THEIR AGENTS - MS ARATI - SHE HAD INCORRECTLY INFORMED ME OF THE CANCELLATION CHA...
Jan 03, 2020 by DAVID RAPHAEL
Goibibo hotel - Delayed refund amount Closed
I am Bishnupriya Sahoo booked a hotel at Kolkata from **st December to **th December, ****. I cancelled it on **th December,****. After that I msged , contact several times with goibibo travel assistance regarding my refund payment , but I didn...
Jan 03, 2020 by Bishnupriya Sahoo
Train was cancelled booked TDR but yet not got refund...
Jan 03, 2020 by Santosh Sahu
Travel Triangle - Travel agency not fulfilling the promises Open
Travel triangle and Holiday box Pvt LTD has offered us a holiday package to Se ychelles on the duration of **th to **th February. As per them we made a payment of **** as the booking advance and booked the flight tickets as they offered is chea...
Jan 03, 2020 by Nishant Patel
Ola Cabs - Overcharged on trip Closed
Sharing I recent incident with Ola Cab Services . I Booked Ola Cab on ** Dec ** from Howrah Railway Station to Dumdum airport. While booking the cab it showing ** KM with expected fair of ***/- Rs. However once reached the destination driver ...
Jan 02, 2020 by Ashim Saha
Ola - Charged extra on outstation ride Closed
I booked a ride for Sonari, Jamshedpur to Barbil, Odisha on **th December, **** at *:** AM. For a round trip the amount shown was Rs. ****. On **th, the assigned driver cancelled the ride as he thought was underpaid. Ola tried to find another...
Jan 02, 2020 by Devyani Chowdhury
Redbus - TICKET BOOKED BUT OPERATOR DENIED Closed
I have been booked a bus ticket through redbus on **/**/****, which journey date was **/**/**** at *:** AM, boarding point ISBT KASHMIRI GATE, DELHI. My journey was from DELHI to DEHRADUN but bus operator denied me to board the bus whose system...
Jan 02, 2020 by RAHUL KUMAR
Oyo - Money not refunded Closed
I had cancelled an OYO room booking more than ** hours in advance. As per the cancellation policy I'm eligible for full refund https://oyorooms.freshdesk.com/support/solutions/articles/**********-what-is-the-cancellation-refund-policy-of-oyo- ...
Jan 01, 2020 by Srikanth Nagabhushan
Oyo - Money not refunded by OYO Open
I canceled a hotel at Oyo on ** Aug ****. I was told I'll get a complete refund for this transaction but I received a partial refund. I raised a complaint several times and every time I was told a refund is being processed. The Conversation mov...
Jan 01, 2020 by Piyush bansal
Emnars international private limited - Tour package not delivered and advance amount not refunded Open
I have done a booking on *th December **** of Udaipur (trip starts from ** dec to ** dec)- which includes hotel and sight seen. I have paid advance INR *,***/- to Emnars international private limited (Pawan Kumar) through online net banking. On...
Dec 30, 2019 by Lalit Bisht
Travel Triangle - Mental Harassment against 2 female travelers Open
People involved: Travel Triangle, https://traveltriangle.com/, https://www.facebook.com/traveltriangle/ Nishant - **********, chauhan.nishant@traveltriangle.com Aditya - **********, aditya.saini@traveltriangle.com, https://www.linke...
Dec 30, 2019 by Priya Paramita Paul
Oyo - Unable to get my money refund Open
Hotel was booked by me through oyo which was later cancelled by the company at the very last moment. Now they are not refunding me money that I paid to them in advance through PhonePe. Order Id: ********* Transaction ID: S********************...
Dec 23, 2019 by Anikesh Kumar Singh
Taj India Resorts - Refusal of Refund Open
We bought this service package from Taj India Resorts in October ****. We paid the full amount through EMI from the bank and they promised us services like * air tickets and hotel bookings which can be used any day we want to travel. In Novemb...
Dec 23, 2019 by Nisha Kaushik
Zoomcar India Private Limited - Not providing refund for replacing worn out tyres with a new tyre Closed
Zoomacar provided a car with tyres completely worn out. After driving *** km, the tyres were damaged and couldn’t be driven. I had to replace the old tyre with a new one and now when I requested for a refund, they are denying stating I have d...
Dec 22, 2019 by Rohan Mohammad
Tripojee India Pvt Ltd - Deficiency and discontinuation of service Awaiting Details
We had booked through Tripojee India Pvt Ltd Noida, a pilgrimage tour to Lucknow- Allahabad-Chitrakoot-Varanasi-Gaya at the end of September ****. After negotiation with Mr.Rohit Sharma from the company, we had agreed upon the final list of Hot...
Dec 22, 2019 by Anantha Narayanan
Www Theholidaynation In - Cheating and lost Money with Fraud Travel Agent Siddharth Sharma Contact from THE HOLIDAY NATION Open
My friend and I had a long-awaited Lakshadweep Tour and planned to go in December ****. we explored and enquirer in online about the Lakshadweep package. Most of the Tour Operators told that tickets are sold out and not available in December...
Dec 21, 2019 by Sreenu Chinnapureddy
Dream Holiday Travel Agency - Trip Cancellation Refund Issue Closed
Dear Team, I had taken the Maldives trip package from Dream holiday Company with the help of their travel agent Rajiv Singh, Total package cost was Rs. ****** and I paid in advance Rs.*****. But due to some personal problem, I had requested ...
Dec 20, 2019 by RAJESH KUMAR
Goibibo - Issue in Refund Open
I have booked a bus ticket from Pondicherry to Bangalore on **th Nov **** but that ticket is not generated and the amount is debited from my account I have raised a complaint to customer care they asked me to share all the transaction bank stat...
Dec 17, 2019 by Mohamed Azarudeen
Club Holizone - Club Holizone Refund not initiated by club holizone Open
I was called to provide free tour coupon *N/*D but in a resturant of dwarka, delhi: . Shahroj khan- tried all efforts to showcase all fraud pictures and tried to sale the tour. He misrepresented and misguided and duped me ***** rupees and fr...
Dec 12, 2019 by Niraj kumar
PayTM - Hotel Booking fraud by PayTM Closed
I have booked hotel at Saibala Inn in Chennai through PayTM Hotels. Paid money Rs.**** from PayTM wallet. Booked on **rd Nov **** and Paytm confirmed the booking from **rd Nov **** to **th Nov ****. Before reaching the hotel I received call fro...
Dec 12, 2019 by Gopalakrishna K V
Ezii Tours - Tour cancelled amount not refunded Open
Subject: fraud of **,*** rupees by “Ezii tours” company of Maharashtra. Name of the company by which I booked the trip: Ezii Tours Reference : Travel triangle website Address of the company: ***, *rd floor, blue nile building, LBS road ...
Dec 10, 2019 by Priyanka kharbanda
Travel Triangle - Trip to mauritius by travel triangle Open
Hi, we are a travel agency from Chennai, arranging package tours to several destinations. One of our regular guests requested us for Mauritius * Days and * nights trip. Since we do not have a service network we approached the travel triangle....
Dec 07, 2019 by Thirunavukkarasu S
Makemytrip - Flight cancelled by Jet airways Open
Booking ID: NN************* via make my trip. I have done booking on Feb *, ****, at *:** PM. To and Fro from Belgium to Bangalore. Jet Airways flight had canceled. To date, after doing multiple follow-ups I received no refund. Could you hel...
Dec 03, 2019 by Praseetha MS
IRCTC and SBI - Refund not received for Railway ticket Open
PNR no:********** Transaction I'd:*************** Cancellation I'd:*************** Not refunded yet ...
Dec 03, 2019 by Satyendra Singh
Ease My Trip Private Limited - Refund of flight cancellation Open
On November **th, **** the company canceled my flight booking. My PNR number is HNWPR. I lost *****, they didn't make any alternative arrangements also. ...
Dec 02, 2019 by MANJUNATH T
Cleartrip Private Limited - Refund of Airline Tickets cancelled by cleartrip Open
Dear Sir / Madam, I am writing to you to raise an issue about Airline Tickets and Fares The issue that I have experienced was: I booked a flight ticket on (**-Aug-****) from Istanbul(SAW) to Sharjah (SHJ) travel date on **-oct-**** time *...
Dec 02, 2019 by Sayeed ahmed
Ola Brewers & Beverages Private Limited - Extra charged amount not refunded Closed
I used OLA services to travel from vadoara to ahmedabad and they charged extra. Which I later find out and sent a mail. They confirmed through their mail that they charged extra but not refunded. Instead advised me to use the OLA . As I am not ...
Nov 28, 2019 by B Sudarsanamu
Make My Trip - Refund not provided Closed
Hello i booked rail ticket from Mathura Jun Bhopal Jun .I cancelled the train with certain reason and i paid the amount by debit card ***.when i cancelled the train option of refund reflected clicked on refund it showed that *** amount will be ...
Nov 27, 2019 by Santosh patidar
Oyo - Amount Not Refunded Open
I have booked the hotel on ** oct **** by using OYO and done online payment. when i was trying to checked in that hotel that hotel is refused to checked-In than oyo promissed that they will refund my money. i have sent them so many mail all t...
Nov 26, 2019 by Rishi Singh Rajawat
IRCTC - Refund not provided Closed
I booked a counter ticket from New Delhi to Vadodara. But I got message just * hours before that my ticket is not confirmed. Station was far from my location and when I went there at enquiry office they said ask TC if he can confirm an give a s...
Nov 25, 2019 by Harpreet Kaur
Oyo Life - Refund not received Closed
Oyo life provided me with a short notice of one week on **th October **** for either transferring or moving out as their property OYO LIFE ***** was turning out. As I was left with no option so I moved out of the property on *th November ****. ...
Nov 23, 2019 by Himanshu sagar
Ola cab delhi NCR - Ola cabs Overcharged by OLA Cab driver which was not the same driver which was shown in the OLA app Open
I have been registering complaints with OLA cabs from last * week but the actions taken by there safety team is not up-to the mark. The driver partner which got us the ride was not the same which was shown in the app.The driver also took us fro...
Nov 23, 2019 by GAURAV KANSAL
Oyorooms - Refund not received Closed
Very bad experience from OYO I booked room at Khodal dham Kailas hotel at date */**/**. at that day local festival is there. book hotel by prepaid mode for easy check in. but on booking day at **:** PM hotel owner call me and say dont come at...
Nov 23, 2019 by Kiran Prajapati
Goibibo and OYO - Didn t allowed to Checked In at Hotel Booking through Goibibo Open
On **/**/**** I have booked Oyo ***** Hotel Aerosky Residency through Goibibo. I have fully paid total amount of Rs. **** and got the Invoice from Goibibo as booking confirmation. I reached hotel on *:** PM and shown my booking detail to the m...
Nov 22, 2019 by Sabyasachi Banerjee
Oyo - Pathetic Management Services Open
First of all the loss from the incident is not only economical but its a mental hassle too. The concern are with * of my bookings. Booking IDs BRHL**** & WJZA**** were not allowed check in at the hotel in Mussoorie nearly at * pm being an odd h...
Nov 21, 2019 by Nishant Singh
Shreenath travel - Money refund issue Closed
booked the ticket for journey from Shirdi to Vadodara on ** Oct ****, but travels agency owner called me and inform me that his bus is broke down, so bus is not able to visit to shirdi and told me also that, your money will be refund with i......
Nov 21, 2019 by Raosaheb sangale
OYO Rooms - Oyo Refund not done Closed
Hi , I have booked resort through oye and when i reached the property , they denied saying that from past * months they are not accepting any oyo booking .Later had a discussion with customer car executive , they have agreed for cancellation an...
Nov 21, 2019 by Anoop KR
Ola Cabs & Ola Money - Double charge on single ride Closed
Hi, **/**/**** i taken ride from cyber gateway to chandanagar. When i taken ride it shows ***rs and when i am getting down it was reduced to **rs. Before starting the ride driver asked how much it is showing. I said ***rs. After my ride started...
Nov 18, 2019 by Mounik
Makemytrip (india) Pvt. Ltd. - MakeMy Trip is making me Frustated from False promised and Lies Open
Dear Voxya, I had a booking with MakeMytrip for Hotel Hideout Agra for **th November. Then I got call from Hotel after *-* days that they have stopped busniess with Makemytrip and makemytrip is Forcefully booking their Hotel and they will not...
Nov 18, 2019 by Lokesh Aggarwal
OYO Rooms - Money not refunded Closed
I online booked hotel room Stay@home in Pune on OYO portal and and made payment of Rs *,***/- on **/**/** for the period **/**/** to **/**/**, booking Id NTMZ****. While I reach Hotel for check in , Hotel manager denied by saying there is no ro...
Nov 17, 2019 by Durgesh Singh
Red Bus - Denied for Refund Open
I booked a bus(Yellow Pedal) through Red Bus from Delhi to Kanpur for **th October,**** **:** PM from Akshardham metro station for amount Rs.**** for two people.I was having only a ticket with bus details. I reached the boarding point at **:PM...
Nov 17, 2019 by Abhilasha Mishra
Goibibo - Money not refunded Closed
Hi, I had booked a Jet Airways ticket for travelling date ** Jun **** from Mumbai to Lucknow with PNR No. BCTLRB**. Due to airlines crisis my journey got hampered and I was unable to travel. Its been now going to be * months but I havent rec...
Nov 16, 2019 by Mohammed Abdulsatter Vaid
Club Resorto Hospitality Ltd - Holiday package cancellation, amount not refunded Closed
I attended Club Resort Hospitality Ltd's promotion plan in Fortune Inn Grazia, Ghaziabad on ** July **** where travel staff narrated attractive offers on holiday plans and we got convinced to take Rs.***** holiday plan. After I made a payment, ...
Nov 16, 2019 by Shobhit Kumar
RedBus India - Refund not provided Closed
I was booking a ticket from Pune to amravati, Maharashtra. Money was deducted from my account using upi but no ticket issued to me. It's been more than * days but money is still not refunded. And the bank says that they can't do anything in thi...
Nov 14, 2019 by Ayesha s
IRCTC - Refund not provided Closed
We had booked a full Bogie (Compartment) in Train, that time they had taken ***** deposit amount which they sid they will return after completing the journey. they even took the bank details from us ad they will refund the deposited amount but ...
Nov 14, 2019 by Bhavesh Batawale
Cleartrip - Amount Debited but ticket not booked Closed
I have done Flight booking from Cleartrip on **th June and payment was done from ICICI credit card. Amount was debited and ticket was not booked. I have instantly confirm with ICICI customer care and they confirm that if ticket was not booked t...
Nov 14, 2019 by Ravi Tanwar
Yatra.com - Refund and received Closed
I when I was playing for a trip with yatra.com They asked me to pay a certain amount without planning anything, (when I was still looking at itineraries,) just to lock the dewali offers.I asked them if the amount is ***% refundable and if I ca...
Nov 13, 2019 by Awaiz Khan
UBER - Uber driver cheated me and uber is not taking responsibility Open
Took an uber ride from airport to anand vihar on *rd November ****. The initial estimate cost was ***. On reaching the destination, the driver's phone showed fare of ***. He said the extra amount is from a previous ride. I told him that's not p...
Nov 13, 2019 by Satyam Sah
Yatra.com - Refund not provided Closed
We had paid Rs.*** two times for seat booking in indigo. This was refunded to yatra.com. yet yatra has not refunded to us...
Nov 13, 2019 by Arun Raman
Legendbusservice - Refund not approved Closed
Http://www.legendbusservice.com/ This bus operator is not approving my refund since * days. Contact person - Lalit Sharma Contact no. - ********** Following is the problem happened and irresponsible behaviour - I Booked A Bus Ticked...
Nov 12, 2019 by Amit Kumar Sharma
PayTM - No refund received of bus cancellation Closed
I booked a bus ticked from paytm on ** october. Journey was on * november. When I called on **********(number given on sms of booking) in afternoon to enquire of bus location for boarding the operator told me bus is cancelled. As journey wa...
Nov 11, 2019 by Amit Kumar Sharma
Wishyourholiday - Refund not provided Closed
Wishyourholiday representative Zoya khan offer me mahabaleshwar deal and rate was finalize (****) with mango Valley view hotel only. She told we will provide same hotel also she has shared room photo also. Then asked for advanced. I had transfe...
Nov 11, 2019 by Avinash Bhalodia
Experience Andamans - Poor service by company Closed
We have planned a trip to Andaman through Experience Andamans company. They had promised **x* support and any issue will be resolved right away. After * days of our trip, when we reached Port Blair on ** Nov ** at around **** hrs, we have been ...
Nov 11, 2019 by Madhu MS
Red Bus - Refund not processed Open
During booking, due to some error with the red bus website, my booking didnt go through, however, my money got refunded from my credit card. Now its been more than ** days and yet they are to refund my amount. Nobody is responding from their en...
Nov 11, 2019 by Anirudh Pramil
Make My Trip - Less refund of cancellation amount Closed
We have booked Flight tickets trough make my trip for our Director and his wife from CCU-Varanasi-CCU on *th and **th with zero cancellation assurance. Lately, when we tried to cancel it, they didn't returned us the full amount though it was a...
Nov 11, 2019 by Devika
Makemy Trip - Airline ticket refund Open
I purchased round trip air tickets for * of my family members from MakeMyTrip to travel on February **, **** to travel on the Delhi-Srinagar-Delhi sector on August **, ****, and return on September **, ****. Due to the unprecedented situation ...
Nov 11, 2019 by Paul Pulicken
Ola - Loss of Baggage and Forceful Unauthorised Billing Open
I have been an Ola customer for a long time. My registered phone number with Ola is ********** and the registered email is nkchoudhary.ciil@gmail.com. During my last trip to Delhi, on **th August **** (Sunday), I booked an Ola rental for the f...
Nov 10, 2019 by Narayan Choudhary
All India Travel Noida Www Allindiatravel In - Tour package money no service no refund Open
Company website: allindiatravel.in I was looking for Pondicheery trip in google and got call from ********** (All India Travel). They provided quotation and I paid ****/- to Indranil Ranjan, to Indusind bank, ************* on **-Oct-****. ...
Nov 10, 2019 by Kalpesh Patel
Air India Airlines - Air India flight cancellation and refund issue Open
I had booked a flight ticket for * passengers from BBI to HYD and HYD to SAG. Both the flights got cancelled. The flight dates were *nd of nov, ****. Till now there is no response from Air India regarding the refund. I had multiple conversation...
Nov 09, 2019 by Jijnasu tripathy
Oyo Life - BOOKING CANCELLED AT SAME DAY BUT NO REFUND FROM OYO LIFE Open
Hi, I've moved to pune on **th Sep **** from Noida and booked one OYO Life room near laxmi chowk in OYO LIFE PUN*** Near Laxmi Chowk Hinjewadi Ph * chaitanya pg **, Marunji Rd, Hinjawadi Village, Hinjawadi phase *, Pimpri- Chinchwad, , Pune, , ...
Nov 08, 2019 by Bhoopendra Singh
UBER - Too much Toll Tax Charged Closed
I booked a cap on *th Nov from Vasundhara, Ghaziabad to Shahdara, Delhi. Initial amount shown to me was Rs. *** (this was including Rs.*** toll tax) but i end up paying Rs. ***.**. Actual toll tax for this trip should be only Rs. *** as shown e...
Nov 08, 2019 by Ankit Jain
Makemy Trip - MakeMyTrip not refunding my Money Open
Booking ID: NH************* I booked a hotel well in advance for me and my wife in Kannur, It was a OYO room booked through MakeMytrip. I have been a regular customer of makemytrip from several years( you can see my bookings under my name/e...
Nov 08, 2019 by Vignesh Mallya
Make My Trip - Flight cancelled ticket refund issue Open
I have booked my tickets through Make My trip. COM website on **th of march **** from Dammam (Saudi Arabia) to Rajkot. My Booking ID is NN*************. Unfortunately, Jet airways stopped all its flights, I canceled my tickets but still, I ...
Nov 07, 2019 by Mahesh Ghanshyambhai Joshi
Redbus - Bus pickup district cancelled without information Closed
I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...
Nov 06, 2019 by Kumari Vandana
Redbus online booking - Fraud in online bus ticket booking Closed
I booked online two bus tickets from ISBT, kashmiri Gate Delhi to sikar with redbus the other day I,e *th November ****They sent me confirmed tickets of *th November **** . Boarding time was *:** am . I really he'd to the bus stop early and enq...
Nov 06, 2019 by Yatendra Kumar Sharma
Ola Cab - Excess charges collected and no refund Closed
CRN**********,OUTSTATION CAB BOOKED,ESTIMATE FOR ** KM RIDE AFTER COUPON CODE DISCOUNT OF RS.*** WAS DISPLAYED FOR AMOUNT RS.***,LATER BILL FOR ** KMS COLLECTED,COUPON CODE DISCOUNT NOT GIVEN AT TOME OF FINAL PAYMENT,RS.** FOR INSURANCE WHICH ...
Nov 06, 2019 by KIRTIKUMAR C THAKKAR
UBER - Driver refused to drop me to my destination still Uber charged me for the ride Open
I had booked an uber on *th November **** at Around * ** pm at Mumbai domestic airport. Driver came at the pick up point and me along with my wife and son sat in the cab. Then driver refused to drop us at given destination saying his cab has so...
Nov 06, 2019 by Rakesh More
Cleartrip Private Limited - Cleartrip refund Open
I HAVE TO BOOK THE TICKET ON ** FEB ****, JETAIRWAYS. JETAIRWAYS IS STOPPED THE TICKET SERVICES SO I HAVE TO CANCEL THE TICKET WITH FULL REFUND ON ** APRIL ****, CLEAR TRIP SEND TO THE MAIL YOUR REFUND WILL BE CREDIT WITHIN * TO * WORKING DAYS....
Nov 05, 2019 by SREEJESH UTHAMAN
Easemytrip.com - Refund not received Closed
I booked bus ticket from easemytrip and the ticket was cancelled by the bus operator .I notified the easemytrip and they said they will get the refund.After ** days still they have made no progress on the refund part....
Nov 04, 2019 by Karthikeyan
PLAN ONLINE TRAVELS PVT LTD NEW DELHI - REFUND OF AIR FARE PAID IN MAY 2018 Closed
I have booked ** air tickets to kedarnath in may ****. Rs.****** is the amount paid. Rs.****** was returned after one year. ***** is due from them. The trip was cancelled by airlines only....
Nov 04, 2019 by Natarajan
Ibibo Group Private Limited - PNR NO EFDFTO Open
I booked a flight from goibibo on ** march **** PNR NO - EFDFTO NEW DELHI TO PARIS Jet Airways i have not got my money refund till today ...
Nov 03, 2019 by Arpit Chugh
OYO Rooms - Refund of my hotel booking Closed
As i have booked an hotel name-spot on ***** hotel siddarth from **/**/** to **/**/** and during check we have paid **** rupees to the hotel manager and my booking id-icua**** we have went for work at * pm and come back to hotel at *pm and we s...
Nov 03, 2019 by NISHIKANT GUPTA
Travel Bira Delhi - Travel ticket canclled and refund not given Open
Hello, I inquired about air tickets to Ahmedabad to Regina( Canada) and the travel package on just dial. I received a call from a Travel agent named Saurabh from the Bira travel agency. He explained all the details and I paid advance ****** ...
Nov 02, 2019 by Ghanshyamsinh Jadeja
IRCTC and SBI - Refund not credited Closed
Sir I wish to inform you that,I have cancelled ticket PNR Number ********** on *th of October-****. On calling to IRCTC they said that please contact branch with these details but they have closed my comolaints without any resolution on...
Nov 01, 2019 by Abhishek Kumar
Makemytrip.com - Refund for cancelled Jet Airways flight Closed
*-I booked two tickets (two seniors AMAR NATH TANDON **, Mrs. NALINI TANDON **) from Toronto to Delhi and back with Jet Airways through M/S Makemytrip.com. Copy enclosed *-We completed the onwards journey (Toronto to Delhi) as per schedule. ...
Nov 01, 2019 by Amar Nath Tandon
Saffron Caravan - Tour cancelled by the tour company and money not refunded Open
My wife and I, a resident of Kolkata, had booked a tour to Italy on the **th of June **** from Tuba Fatima who is a director of the tour company Saffron Caravan operating from Delhi. We had decided on a tour package of * Lakh per person (* Lakh...
Oct 28, 2019 by Ravi Pratap Singh
Makemytrip (india) Pvt. Ltd. - Charged Extra Apart from Invoice Amount Closed
Here is the list of things happened for my iterinery Booking • I started Looking for options from BLR-Dallas and MAA-Dallas • And I found MAA-Dallas for Three Members (* Adult+*Child+*Infant) around ~*****Rs from both Makemytrip and Goibi...
Oct 28, 2019 by SANDEEP REDDY YANDRA
Goibibo - Refund not given Open
Hi, I booked the return ticket from Indore-Singapore and Singapore-Indore (Cost:- *****). I took the flight from Indore to Singapore but due to some reason I wanted to reschedule my return flight to some other day. I called customer care cen...
Oct 25, 2019 by Prateek
Redbus.in - Cheating by redbus in Closed
I booked * tickets from hyderabad to jagdalpur on **.**.** in rajdhani travels at redbus.in, but the bus service got cancelled which was found when i called to phone no's provided along with e-ticket. The same was taken to redbus.in to get my ...
Oct 24, 2019 by Rajesh Somala
Traveller - Fraudster Travel CompanyCheating Case Open
*) I had booked a Land holiday package on **.**.** with *rue Traveller for me & my wife for Singapore from *th Dec to **th Dec ****. *) The total package cost was Rs.***** including Hotel rent, VISA fees, Sight Seeing & transfers costs, GST t...
Oct 22, 2019 by Kamaldeep Singh
Oyo - OYO unethically booking room at a ruined old hotel using fake old images on mobile application Open
Booked an Oyo room at Oyo **** - Golden Park Kirti Nagar on **th October ****. It was a prepaid booking without refund option. The pictures shown on the mobile application were decent and hence, I made the full payment for the room beforehand. ...
Oct 19, 2019 by Arpit
Ola Cab - Ola cabs took fare twice Open
On ** September **** I have booked ola cab from pali hill to thane fare was *** first I was trying to pay by debit card but due to network issue it didn't happened so I choose the option cash payment during ride my bank account deducted *** pay...
Oct 17, 2019 by Vidya Subhash Patil
Goibibo - Money Back Guarantee Claim Open
I had made a hotel booking in hotel Paramount Tower, Calicat (Go certified property) via Goibibo website. Booking made was for * days (*-* July ****). I checked into hotel at around *pm on * jul **. At &:** pm I complained to hotel about coolin...
Oct 16, 2019 by VARUN GARG
Goibibo - Fraud by goibibio Customer Care kolkata Closed
Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...
Oct 12, 2019 by SWAPAN KUMAR DUTTA
Ola Cab Kolkata - Ola Cabs Fare charged very high than shown at start of trip Closed
I booked a Ola trip (out station-CRN**********) from Dharmatola , Kolkata to Balasore, Odisha on **-**-**** evening. During booking it showed a estimated price of Rs ****/- for one way trip of *** KM which is true. Upon arrival at destina...
Oct 12, 2019 by Sushanta Rana
Make My Trip Pvt Ltd - Ticket Automatically cancelled and some random ticket got booked from my account Open
Today out of nowhere i got a message from MMT that my ticket got cancelled and refund has been issued(Refund being **% of my ticket price) and will be credited to wallet. Also when i logged in to the account i could see another ticket booked to...
Oct 05, 2019 by Siddhant Nagar
Prestige Holiday Resorts Llp - Membership Refund Open
We have fraudulently signed / bought Sale & Purchase Agreement (For Membership) worth Rs. * Lakhs on **th April, **** at their Jaipur Office (India) from M/s. PRESTIGE HOLIDAY RESORTS LLP (Karma Group). We had deliberately opted loan from their...
Oct 03, 2019 by GAURAV RISHI
Acquaint Tours and Travels - Cheating by travel company Open
We South Yatra Tourism from Mumbai had booked a Tour for Raan of Kutch for the month of December for our Guest through a Gujarat based travel Agent Acquaint Tours and Travels. The person in charge is Mrs. Priyanka here contact details as below ...
Oct 01, 2019 by Vijay Menon
Cleartrip - Fraud by cleartrip Open
Clear trip app provided a deal for Rs **** (app said **** plus taxes Rs **** evidence * screen shot) a deluxe room in Sparsa resort, Tiruvannamalai. But after booking, it showed a standard room instead of a Deluxe room (evidence *). On enquiry ...
Sep 28, 2019 by A.V. Bhaskar
Makemytrip. Com - Refund refusal for cancelled booking Open
I had made a booking with Makemytrip.com on August *th for * days with my family at Jyothis Residency Hotel, Kollur, Karnataka with booking ID NH*************. I had prepaid the entire amount of Rs **,*** and made the booking. But unfortunately...
Sep 21, 2019 by Harikrishna Sureshkumar
Ola Cabs - Overcharged by ola 10 times more Open
Yesterday I traveled from Mangalore to Manipal a distance of ** kms by Ola . I was charged Rs **,*** . I had no option but get to an ATM and cough up the money . No way to call as Ola responds to only mail . They acknowledge it is a mistake aft...
Sep 10, 2019 by M V Kalidas
Travel Triangle - Travel Triangle did fraud booking Closed
I and my husband booked a trip to Bhutan through Travel Triangle for the month of Aug **** and paid the initial instalment of **,***. On *th Aug the Travel Agent (Valley Tours and Trek) informed us that we won't be able to travel due to PM Modi...
Sep 08, 2019 by Rupali Basu
India Ghoomo - Refund is not being given Closed
The guy named Prashant of India Ghoomo booked a package to Bali for Rs .**,***. Two days before the departure date it was known that the travel agency hadn't booked the air ticket and only blocked it and the accommodation and other things were ...
Sep 08, 2019 by Pavan Kumar Singh
Goibibo - Goibibo online hotel booking fraud Closed
I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...
Sep 07, 2019 by Anirban Gupta
Happyeasygo - Refund not provided Open
My flight from Bombay to Goa was cancelled due to heavy rain on *nd July ****. I have been requesting a refund for the past * months. They keep asking me for * working days. So far all my requests are ignored....
Sep 07, 2019 by Tanmay Verlekar
OYO Rooms - Regarding tour packages Closed
I have made an enquiry for Andaman tour package to Oyo Rooms in April ****. They told me to pay Rs. **** as token money before providing any details. I paid **** through Netlink of Oyo rooms. Afterwards, I have not selected their any package an...
Sep 07, 2019 by Dinesh Patel
OYO Rooms - Oyo rooms not refunding the money Open
I booked an OYO for *th September when I reached the hotel they said they are not entertaining customers who have made an advance payment of the room. I contacted the customer care but nobody helped and then they made a fresh booking for which ...
Sep 07, 2019 by Himani Bihagra
Ola - Refund is not processed since more than 3 weeks Open
I booked return ola outstation on June **. At the time of booking total fare was **** and we did not take the car on any other route. However, the total bill was around ******. After raising this concern ola found that we were charged **** extr...
Sep 07, 2019 by Rajat Luthra
Oyo - Refund for extra money I paid Open
Due to the low tariff problem, Oyo is having with hotels. This hotel didn't allow me to check-in. I called for * hours at the time of check-in but no-one helped me. Finally, I had to pay *** extra (that too after hotel authority was seeing me s...
Sep 07, 2019 by Aman mishra
Goibibo - Accommodation not provided and refund Closed
I have booked a hotel in Lucknow on * September ****. I have made an online payment. When I reached hotel they refused to check-in because of online payment. They say they are not accepting online payment when I call in goibibo they say that th...
Sep 07, 2019 by Anmol Singh
Club Holizone - Misguiding customer and false commitment Open
I received a call for company free offer for *N/*Days for Fort Pachewar. We go to GIP mall Noida to get more detail. We met Mr Sumit Jhanji with one more junior. They show us *-* star hotels on a booklet whose online pricing was more than *k-*k...
Sep 06, 2019 by Vinod sharma
Red Bus - Refund not received Open
I booked a ticket from Allahabad to Delhi. Actual time was **:** pm. Arrival time at Delhi was *:** am. But the bus arrived in Delhi (Mayur Vihar) at * am. Bcoz of that, I missed the next bus which is from Delhi to Ludhiana whose scheduled time...
Sep 06, 2019 by Gaurav Chauhan
Goibibo - Goibibio and oyo are fraud Open
I had done booking through goibibio in Mahabalipuram on **nd Aug **** for *th Sep **** in the hotel: capital O * **** Sea Breeze resort. I got the e-ticket and confirmation mail and I paid for that property also. In last-minute, they are telli...
Sep 06, 2019 by Sunpriya Swain
Theroomie.in - Fraud by a travel company Open
I am from Meerut (U.P.). I wanted to go Leh Ladakh by bike so I joined two groups on facebook first Leh Ladakh road trip ****-** and second Ladakh return. I searched for packages so I found a good package this was from the roomie trip. It was a...
Sep 05, 2019 by Somesh jain
Yates.com - Non refund of tickets Closed
I have tried to book * train tickets from Visakhapatnam to Champa amount *,***.** on **/**/**** but not booked due to the fact that my email ID was not feeded on IRCTC. Amount debited was not refunded....
Sep 05, 2019 by S g k reddy
Goibibo - Refund not done yet Open
Goibibo has not refunded my money for travel in Jet Airways flight which was on July **, ****, which was cancelled by them. No proper response and once they tried to close query emailing me that "as there is no response from your side the issue...
Sep 05, 2019 by John Mary Emmanuel
UBER - Uber overcharged to airport without intimating in advance Closed
Please check the attached snapshots and receipts of the trip how I have been charged on *rd Sep morning. Hopefully, with the subject only you would have figured out what the situation would have occurred yesterday. I was shown Rs *** at home be...
Sep 04, 2019 by Manpreet K
Ola Cabs - Overcharged on the ride Open
I booked ola cab on *-sep-** CRN **********. I successfully made payment through Google pay for Rs. ***. Still, the driver demanded payment in cash. I had to pay Rs. *** in cash also. Thus, I paid twice for the same ride. Tried contacting ola c...
Sep 04, 2019 by Aakanksha
Ola Cabs - Refund promised but not credited Closed
Ticket ********* On **th August Ola Support wrote to me: Hi, Thank you for your response. We are sorry for the delayed response. As communicated earlier, we have initiated the refund of ****/- to your bank account, we assure you that the mon...
Sep 04, 2019 by Hari Misra
Makemytrip - No refund for cancelled hotel booking Closed
Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...
Sep 04, 2019 by Mahesh
Ease my trip - Refund not received from ease my trip Closed
I booked a ticket from Easemytrip.com on **/*/** where my first two transactions were failed and for the third transaction, the ticket has booked. But for the first two transactions, they deducted the amount from my bank account of Rs *****/-. ...
Sep 03, 2019 by Partha sarathi das
Goibibo India Private Limited - Refund being denied Open
I had made a cab booking (airport drop) for the ** of Aug ****, from Bangalore (residence) to Bangalore airport vide booking no. CARPFFECDJX**R* for * pm. Due to unforeseen circumstances, I had to cancel this booking which I did before ** hrs. ...
Sep 03, 2019 by Deepak Bhatt
Make My Trip - Refund for the flight ticket Closed
I was trying to book a flight ticket from Manama to Kozhikode. But the ticket was not booked even after making the payment. Money has got deducted from the account (Rs. *****/-). I have contacted make my trip multiple times. I have the recordin...
Sep 03, 2019 by Mehana Rahim
Excellent Holidays Madurai - Promised service not provided Open
I booked a tour package of Rs ***** + ***** for the ticket. Total amount - ***** given by me. In ***** package he would provide us Day *. Madhuri to Rameshwaram taxi + Rameshwaram stays + Rameshwar sightseeing like Dhanush Kodi, Panchmukhi H...
Sep 03, 2019 by Monika Pathak
Goibibo - Confirmed hotel booking not honored Open
I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...
Sep 03, 2019 by SHAMBHONATH KARAHALLI
Oyo - Unprofessional service asked to move out Open
I checked in on **st Spt in Oyo **** (BOOKING ID HTLFSBM*QL) compact magnolia. When I checked in the hotel manager said no room is vacant you contact Goibibo or Oyo customer care and ask them. So this was my welcome to the hotel. On asking them...
Sep 02, 2019 by NIKHIL BANSAL
Makemytrip.com - Refund not received on international flight cancellation Open
I had booked an international flight from Delhi-Germany-Italy-Toronto and Toronto-Zurich-Delhi on * aug** and ** aug** respectively. The Schengen visa got rejected just a few days before the flight and we requested makemytrip.com to initiate ca...
Sep 02, 2019 by Umashankar singh
Goibibo.com - Hotel does not allow check in Open
Booked a hotel through Goibibo app under booking Id HTLM**JM** for Oyo ***** Hadoti Resort for **/**/****. To my surprise, the hotel management did not allow us to check-in due to non-transfer of payment from Goibibo to the hotel for the last t...
Sep 01, 2019 by Alok Gupta
Goibibo.com - Refund not credited Closed
I have booked irctc ticket. Unfortunately, that train cancelled due to flood. Its been two weeks but still, I didn't get my refund....
Sep 01, 2019 by Junaid kk
OYO Rooms - Complete refund not processed Closed
I booked a room in OYO on Aug **-**rd. In spite of no room availability, OYO still accepted the booking and charged the amount. Later I was asked to check-in to another substandard hotel. I had to refuse for the same as I felt the new hotel whi...
Sep 01, 2019 by Smiran Mathew
Redbus - Not picked up by bus operator even though I was waiting on time in pick up point Open
I have booked a seat in Redbus in Parveen travels on ** September ****. The seat got confirmed, the amount deducted *** rupees. I called crew number at *.** pm from my pickup point. My boarding time was * pm. Crew guy told wait their pickup cab...
Sep 01, 2019 by Balaji D
OYO Rooms - Oyo rupee debit Open
I have raised a complaint regarding '****' oyo rupee debit on ** AUG and till now no resolution is provided. It has been ** days and till now i have atleast called ** times to customer care. All of them who responded said its due to technical i...
Aug 31, 2019 by Jainu
Goibibo - Refund not yet received for a cancelled ticket Open
Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...
Aug 31, 2019 by TARUN KUMAR REDDY
Happyeasygo - Refund not given after flight cancellation Open
Made flight booking through this online company. The Airline cancelled the flight and refunded the money to this company. It has been a month but this company has not refunded the money to my account. Called their customer support ** times all ...
Aug 31, 2019 by Rikin Patel
Amar Travels - I couldn't avail journey from Mathura to Jaipur which I booked the travels through paytm Open
I booked the Amar travels from Mathura to Jaipur at *:**pm on **nd August through paytm. Since I am first time in Mathura, auto driver dropped me near by the boarding point * hour prior to departure. I was waiting in the bus stop and I tried to...
Aug 30, 2019 by Gleetus thimothy
OYO Rooms - OYO Rooms didn't refund my full money Open
I booked hotel through OYO rooms and paid full amount also but hotel management denied my check in due to low tariff issue.I called OYO help desk on same day, oyo help desk asked me to pay Rs.**** to hotel management and assured me to refund fu...
Aug 30, 2019 by Raj Mondal
Redbus - Refund not done Open
I have bioked a travels from Bangalore to Pune for wguch payment waa detected from my account but ticket was not issued. Later it showed failed transaction. Now after * days also i hav not received refund amount. ...
Aug 30, 2019 by Azra Tahseen
Country Vacations (country Club Holidays) - Regarding membership cancellation Open
I was misguided by employees of a company Country Vacations with false commitments to take membership which costs *,**,***. Membership was taken on my name Ganesh and my wife Jyothi. The employee name is Santhosh, he gave a false commitment an...
Aug 30, 2019 by Ganesh Keerti
Goibibo - Refund not received Open
Goibibo is not processing refund while stamped document from the airlines is provided to goibibo. Please help me....
Aug 30, 2019 by ASHWANI KUMAR
Goibibo India Private Limited - Did not get the refund Open
I have done the booking from goibibo app for *nd April'**. However I haven't received the ticket of the booking till *st April'** and so I had to cancel the booking. It was very harassing as I was waiting for the ticket till the previous day...
Aug 30, 2019 by Rajani Arya
Oyo - Oyo refund not received Open
I booked an Oyo on the date of */*/**** booking ID NRTF ****. I paid the full amount but I can't able to check-in some reason. So I contacted Oyo assistant they only cancel and initiated refund but till now I didn't get my money. I spoke with O...
Aug 30, 2019 by Dhilipan
Makemytrip (india) Pvt. Ltd. - MakeMyTrip did fraud Open
We booked our return tickets with MakeMyTrip from Mumbai to Chennai for * of us. **hrs before the flight, I get an email saying the tickets have been cancelled by us when we never instructed the cancellation. I called up Makemytrip but as per t...
Aug 30, 2019 by Taher ali moiyed
Oyo Holidays - Refund no initiated by OYO Holidays Open
I am being harassed by Oyo holidays from last * months for my refund against the booking id mentioned above. I had booked my honeymoon trip to Bali, Indonesia from Mr Vikas Sharma (Sales Rep) at Oyo holidays and transferred the initial payment ...
Aug 29, 2019 by Rohan Sharma
Makemytrip - Refund for cancellation of hotel from company Open
I did confirmed booking with amount ****Rs for Hospitality in Cherrapunji. Reference for booking - NH*************. After reaching the property I was informed no booking confirmed. Being with a kid, I know what all issues being faced by me and...
Aug 29, 2019 by Nidhi Ghangas
Oyo - OYO booking denied by hotel Open
I had booking of "OYO **** Hotel Shree Palace , Katra" from Wed, ** Aug **** - Fri, ** Aug **** for * rooms (** guests). Booking was confirmed and have paid **** RS in advance(pre-paid) to OYO against the booking and remaining amount supposed t...
Aug 28, 2019 by Vaibhav
Goibibo - Goibibo didn't take any action to refund my money Closed
On july ** i made a payment of rupees *** for my train booking they have received my money but still now they didn't refund my money i called them many times but they always failed to resolve my complaint and didn't take any actions my booking ...
Aug 28, 2019 by Mohamed alavudeen aathif
Indiaghoomo - Not refunding the money Open
I was planning a solo trip to thailand for *D*N during the ** Aug,**** week so inquired about a holiday package on tripoto.com .Then i received a call from IndiaGhoomo agent Rajesh (**********) i told him about my requirements then he mailed me...
Aug 28, 2019 by Ashu Goel
Ola Cab - Diver take extra money and Ola also ask extra money Open
I am Shubham agrawal , Ola company and his driver cheated with me I take a ride on **-*-** whose CRN NO. IS ********** , in which by cheated bill make of excess amount **** and I paid **** because driver fight and now Ola ask *** show payment ...
Aug 28, 2019 by Shubham agrawal
Makemytrip.com - MakeMyTrip ticket booking fiasco Closed
On **th August Called MakeMyTrip to change the date of flight(Booking ID NN*************) AI-*** BOM-LHR to **-Sep where the original date was **-Sep The call was answered by Shruti and mentioned that date change of above ticket would inc...
Aug 28, 2019 by Neeladri Mitra
Awsometrip - Trip amount taken but neither trip happened not money returned Open
I have booked a trip to Tadoba. As per their package, I paid **k and then **k total **k for the entire trip with Awsometrip. Phone: ********** Priya awsometrip**@gmail.com I paid amount around August *. Every time when I enquire about my mon...
Aug 27, 2019 by Hafeez Abdul
OYO Rooms - OYO Rooms didn't refund money for denied check in Closed
I booked hotel through OYO rooms and paid also but hotel management denied my check in due to unavailability of rooms.I called OYO help desk on same day and cancelled my booking,they didn't refund my money.Almost one month over still they didn...
Aug 27, 2019 by S.BALAJI
Goibibo - Fake booking by Goibibo Open
I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...
Aug 27, 2019 by Mustafa Jamal
Makemytrip - Wrong hotel booking and no refund Closed
I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...
Aug 26, 2019 by Sandeep Padhi
Redbus - Bus got cancelled Closed
Ticket no: TN*N******** I was at boarding point wherein till waiting for * hours bus had not arrived . Bus did not come there. I also called redbus at that time to get bus contact no. I contacted bus too telling about bus cancellation for no...
Aug 26, 2019 by Nikhil
Royal Club International - Inappropriate commitment and fraud Open
I am looking for your help on below matter. I received a coupon from Royal Club on a petrol pump in Gurgaon for any lucky draw and after receiving that coupon I received a call from Royal club that my name has been selected in a lucky draw. I ...
Aug 26, 2019 by Aashish
Msrtc Redbus - Bus left without stopping at pickup location Closed
Booked bus of **:** pm from Hinjewadi phata pune to Borivali Mumbai Shivneri came at *:** pm and left inspite of waving hands at it. Red bus operators and msrtc operations did not receive calls and slammed call on my face. Poor service. No r...
Aug 25, 2019 by Poonam sawant
Qnet India Vihaan Direct Selling Pvt Ltd - Cancellation of orders and claim refund for IRIDIN Open
To, Finance department, Qnet India Dear sir, I have been made to invest in Qnet investment by giving incomplete knowledge of this company and its investment. I have been misled by your executives. Without my knowledge they have purchase...
Aug 25, 2019 by Rahul dilip pote
Ola Cabs & Ola Money - No refund in spite of error in billing and payment of extra fare Open
On completion of my outstation ride to Lansdowne, I was forced to pay Rs. ***** for my ride just because OLA made a calculation mistake. For *** km at Rs. **/km, I was forced to pay a high charge. I paid Rs. *****/- to my driver Deepak in cas...
Aug 25, 2019 by Venita Solomon
Rahul Travels - Fraud with refund Open
I had cancelled one of my booking made online from barnawapara to korba after consulting on recorded call, than also I haven't got my refund. Now they are denieing to provide my refund in original mode. Agent name sandhaya....
Aug 24, 2019 by Lakhan agrawal
UPSRTC - Amount deducted more than estimated bill and none of the tickets were booked money deducted Closed
I was booking tickets from UPSRTC on *th of August, I opted for * tickets, and while doing payment to them it was showing a bill of *** but after typing the OTP for transaction I was redirected to home page and my tickets were not booked, inste...
Aug 24, 2019 by Mukeetuzzama
IRCTC - IRCTC ticket amount not refunded after 2 months Closed
I had booked a ticket which i cancelled on **th june. When the amount was not refunded after * week i raised a complaint. Till date they haven't done anything on that. All they tell me that i should contact my bank. Why should I as a custome...
Aug 24, 2019 by Mrinal Harsh
Indian Railways - No refund for diverted train Open
I booked three tickets in AC *st class is Udyan express from Mumbai to Bangalore on **th August. The train was cancelled at the source station (Mumbai) and it was diverted to start from Solapur, due to which we did not travel in it. Since I was...
Aug 23, 2019 by Karan Madhwani
Oyo - Oyo ruined my life Open
After *.* years of marriage and savings of * years, I planned for honeymoon and search for honeymoon packages online. I get a call from Narendra OYOtotalholidays on ** of July ****. I asked him to provide Bali package and while discussion he su...
Aug 23, 2019 by Vinayak kotekar
Oyo - Service not received Open
I booked oyo property for my stay during ** Aug **** to ** Aug **** period at collection o *** beck began ballygunge, Kolkata and paid the total fare in advance. I arrived at the hotel reception around *:** PM on ** Aug **** in the evening and ...
Aug 22, 2019 by Chandan Vishwakarma
Club Mahindra Holidays - Refund of my membership in club mahindra Open
I got enrolled in club Mahindra on **th March and on the same day I wrote an application for withdrawing my name. Surprisingly, my membership had been created in one day (which is not possible as the team had come from Delhi to Jhansi). Neverth...
Aug 21, 2019 by Avinash khatode
Goibibo - Refund not yet receive Open
Due to jet airways cancelled all the flights at that time I have issued the ticket from atq-del-sin on *w and the travel date is on ** Apr and from then I was following up with Goibibo to get my refund back until now I didn't receive the money....
Aug 21, 2019 by MANZOOR
Make My Trip - Charged for service not provided Open
I had booked adventures of Jordan through MakeMyTrip. It was joining directly without flight. I booked my package through an agent and clearly, it stated the price was inclusive of visa fees. He was not very helpful in communication and providi...
Aug 20, 2019 by Shilpa R S
Make My Trip - Non refund of travel amount Open
I booked a holiday trip and flight via make my trip to Kerala. Just a day after booking floods affected in Kerala. I was about to travel with my wife and an infant and paid ***** rupees to Make my trip for booking confirmation. But when got new...
Aug 19, 2019 by Sameer dhingra
Akbar Travels Online - Unreasonable additional charges Open
I made an online flight ticket booking from www.akbartravelsonline.com to fly in DOHA-COCHIN-DOHA sector for my family. The fare shown on the website was Rs. **,***/- and I paid it online. After a few minutes, I received an email stating that m...
Aug 19, 2019 by Ismail
Century Holidays - Cheating by Century Holidays Open
I wish to lodge a complaint against Century Holidays as I have taken Gold Membership to vide above ref ID Nos and I have already paid Rs **,***/- balance Rs **,***/- were to be paid after availing the first-holiday trip, accordingly. I have pla...
Aug 19, 2019 by RAJESH JATANA
Goibibo.com - Hotel reservation was denied Closed
I booked a room online through Goibibo.com at Collection O ***** Friends Colony East, New Delhi on Aug. *, ****. Check-in date was */**/** and check out date was **/**/**. Full payment of Rs **** was made online for the same. On *th I reached t...
Aug 17, 2019 by Jyotirmoy das
Goibibo - Cheated and yet not initiated refund Open
I booked tickets in Archana express from JAT to PNBE. I received a message from Goibibo in which time of departure of the train mentioned is incorrect due to which I missed my train. So l want a full refund of the amount which I paid....
Aug 16, 2019 by Upma Sahay
Oyo - Refund not processed Open
Booked an OYO house on the **th of June **** via the OYO mobile app. The partial amount was deducted but the booking was not confirmed (email screenshot has been attached). Called up OYO immediately and was informed that there was a glitch in t...
Aug 14, 2019 by Reehan Ahmed
Goibibo.com - Refund for cancelled flight not provided by goibibo Open
I had booked to and fro ticket from Hyderabad to London via jet airways through Goibibo website for mother and paid rupees ***** along with the travel insurance. Later I had to reschedule the journey on a need basis so I contacted Goibibo for k...
Aug 13, 2019 by Sidhartha Reddy Mandala
Make My Trip - Package not delivered Open
I have booked a package from Make My trip on **rd May **, Executive of MMT Rakesh Sharma (**********, **********) is dealing with me at that time. On **-May-** he is demanding to pay ***** Rs through a payment link he sends me the payment link....
Aug 10, 2019 by VEERU SINGH
OYO Rooms - Cancellation amount not refunded back Open
I made a booking with Oyo in Natraj Inn Lucknow ( booking id: sdrz****) for three nights (**th -**th July) and cancelled it on *th July as it was promised to get a full refund until **th July. I was told that refund amount of INR **** has been ...
Aug 09, 2019 by Mohammad Meraj
Redbus.in - Bus cancelled but refund not given Open
I purchased a ticket on **st July ** o'clock from Allahabad to Lucknow. I was there from **:** and eagerly waiting for the bus. The bus didn't come. At about **:** pm one of my co-passenger told that the bus has been cancelled. I was not even i...
Aug 09, 2019 by Amitava Roy
UBER - Uber charging extra tolls Open
Below is a summary of the excess amount charged on my recent trips in the form of tolls stating MCD and DND charges where in effect nothing was paid and I am witness to it. The tolls charges are not prevalent anymore but still Uber is attaching...
Aug 07, 2019 by Abhishek Soni
Ola Cabs - Ola fraud and extortion Open
I have paid Ola ride twice *** Rs because of error from Ola app and after verification from Ola service after ** days they have checked their transactions and initiated a refund and asked me to wait for ** days. After ** days I still didn't rec...
Aug 05, 2019 by Sairam Kolluru
Goibibo - Refund not received Closed
I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...
Aug 04, 2019 by Neelkamal chandgothia
Makemytrip - Booked hotel does not exist abroad Open
I booked a hotel I Doha for ** days using Makemytrip. After confirmation, I found out that the hotel address provided is only "street no ***, Doha, Qatar. And the phone number is ******. I contacted the support immediately and they told me tha...
Aug 03, 2019 by Avinash Bharatharaj
Sotc Travel Limited - Tour package not delivered and booking amount not refunded Open
I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...
Aug 03, 2019 by Dinesh kumar tyagi
OYO Rooms - Booking cancelled by OYO but money not refunded Closed
I had booked an OYO room on **-**-**** booking ID (KQIE****), KBR Residency, on **-**-**** I got a call from the hotel that there is a water problem so cancel your booking. After that, I immediately called Oyo and told all my problem on that da...
Aug 03, 2019 by Abhishek chowdhury
Piya Travels - B2B company refuses to refund the money and threatening to cancel PNR Open
The B*B company Piya Travels is a B*B ticketing portal from Kolkata. We had deposited INR **,***/- in the company account in ****-**, and from that day onwards they froze our accounts and blocked our money. From past few days, I started getting...
Aug 02, 2019 by Aanchal Khurana
Ola Cabs - Ola cabs not refunding my Rs. 243 Open
On *rd July ****, I booked an Ola Cab for Delhi - Gurgaon (CRN **********) and chose the mode of payment as google pay and paid Rs. *** through google pay to ola before the ride ended. However, after the ride completed Ola app showed me to pay ...
Aug 02, 2019 by Bibek Kumar Jha
IRCTC - Refund not initiated for cancelled train Open
I made a train booking through irctc.Co.In platform for my journey on July **, ****. On **th July I received a message saying that my train was cancelled. I verified the information via '***' helpline number. They confirmed that the train was ...
Aug 01, 2019 by SANCHIT JAIN
Make My Trip - Money not refund Open
Ordered the hotel for sister in Nainital but turned out to be in Bhimtal asked to cancel the booking and refund money said not possible. Called them several times escalated the matter still no response. In fact, every time call-out on hold my e...
Aug 01, 2019 by Siddharth Mathur
Red Bus - Red bus fraud Open
Mene apne relative Abhishek Nandan ki red bus se Gorakhpur se Delhi ki booking kari jiske liye red bus ne mujhse **** rupees charge kare. Mera red bus ticket no (TN*R********) and pnr no. (**MJYK*R) hai jo bas raj travels ki thi. Ye bus **/*/**...
Jul 30, 2019 by Vijay Kumar
Yatra - Yatra travel agency does not refund my payment Offered Resolution
I have booked online hotel Marayoor Holiday, Munnar online. My travel date postponed so I have cancelled my booking. But travel company says refund not possible. Even hotel cancellation policy also not says zero refund. I have booked a hotel fo...
Jul 30, 2019 by Sunil Balwantrao Parkale
OYO Rooms - Imposed unnecessary charges Open
I checked in into the hotel at ** am after the Room was allotted since then only I had faced an issue about power failure. I did complain about this to every Oyo authority I could possible. It starts occurring just after check-in. I was busy in...
Jul 30, 2019 by Nihar Meshram
UBER - Incorrect toll charges on cab rides Open
Uber has not responded to the actual issue raised in my multiple previous complaints. I have clearly stated in my complaint that whoever is booking a Uber ride and taking the route from Delhi to Faridabad (Via Badarpur), Uber is charging double...
Jul 29, 2019 by Rohit Raj
Makemytrip (india) Pvt. Ltd. - Issue in refund Open
On June **, ****, I booked a flight with Makemytrip for departure date Oct **, ****, Dublin to Mumbai and return on Nov **, ****. The booking did not reflect under the details of my upcoming trip. I contacted MMT via chat and they told me to wa...
Jul 28, 2019 by Anthony Raivellur
Goibibo - Amount not refund Open
I book the ticket from Goibibo from Mumbai to Lucknow by jet airways but after a month we came to know jet airways is shut down. I call jet airways but they said you have not directly booked from here you book from Goibibo so you have to ask am...
Jul 27, 2019 by Sandeep tiwari
OYO Rooms - Cheated by OYO rooms Open
We booked OYO rooms “OYO**** Hotel Rock Heaven” at Naldhera road in Shimla from **th June to **th June ****. We are a family of * (* adults and * kids aged ** years and ** years). When I tried booking the hotel through OYO website or OYO mo...
Jul 27, 2019 by Viren Gharat
Rise In Tours And Travels - Non refund of tour cost on cancellation Open
I had booked a Uttarakhand tour through rise in tours and travels on **/**/**** for tour commencing from */**/**** to **/**/****. The total cost was Rs. *****.** for two people and I paid Rs. *****.** as advance vide receipt no **** dated **/**...
Jul 26, 2019 by Hari kishan sharma
Country Holiday Inn & Suites - Fraud by country Holiday Inn & Suits Open
I would like to inform you that Country Holiday Inn & suites, Noida (CHIS) invited me and my wife to Garden Galleria Mall, Noida, UP on *th July **** to collect gift vouchers. Accordingly, I and my wife visited there at around *.** pm to collec...
Jul 25, 2019 by Baishakhi Dey
Oyo - Refund is not processing by Oyo total holidays Open
We have booked a tour package from Oyo total holidays. But from the very first day, they just didn't give any importance towards us. They have taken **k from us but still, they are not planning accordingly for the plan. We called so many times ...
Jul 24, 2019 by Snigdha roy
Country Inn & Suites - Services as shown is not provided Open
My membership id is "CIIS******". I have been told that I will get some benefits in Rupees ***** but in your welcome mail, it is completely different. Please find attached plan papers shown to me by your marketing executive Mr Kanishk Bajpai ...
Jul 23, 2019 by Karan Singh Dangi
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 23, 2019 by Shomit Goel
Redbus - Booking ticket of bus which does not exist Open
Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...
Jul 22, 2019 by Navin Ramchandani
UBER - Uber paid twice Open
I book an Uber cab. The method of payment chosen by me was paytm wallet. Yet after the ride, the driver asked me for the money. I told him that I had paid via paytm, but he insisted that I pay him in cash. I did not want to create an argument ...
Jul 22, 2019 by Arshdeep janjua
Makemytrip - Hotel denied check in through Makemytrip Open
I am tired of contacting MMT customer support now. I saw Voxya online which looked helpful so thought of taking your help. This is my entire experience mentioned below: " "I had booked * rooms at Hotel Anant Oyo ***** on *rd June for the price...
Jul 21, 2019 by Karan Sikri
Redbus - Refund not received from Redbus Open
My bus ticket was cancelled by the operator on **th June. Also, I got a cancellation invoice from them. So I waited for more than * working days and contacted Redbus. They told It's under process. I contacted them many times and after * weeks t...
Jul 20, 2019 by Lijo Varghese
Goibibo - Refund money isn't get Closed
I booked a train ticket in two times. First time *** Rs the second time *** Rs debited but failed the booking. Refund amount didn't get....
Jul 20, 2019 by Jeslin k john
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 18, 2019 by Shomit Goel
Oyo - My refund amount was not provided Open
I booked a room at the hotel ( Purplepatch Arun Prasath Park ) on June **th ****. The hotel request **% of extra amount for the early check-in process. So I called to the OYO customer care and talked with the customer service manager to tell th...
Jul 18, 2019 by Joseph Deva Kumar
Makemytrip - Refund not processed for a flight which was cancelled by Indigo airlines. Booked through Makemytrip Open
The refund pertaining to a flight (Indigo airlines) booked from Bengaluru to Mumbai is pending to be processed from Makemytrip. Unable to contact customer care. When Indigo was contacted they informed that they have processed amount to Makemytr...
Jul 18, 2019 by Krishnan P
Country Club India - Refund not received Open
Country Club forced me to opt for their membership. I had opted for me by making a credit card payment. Immediately I realized that it was a fraud company within ** hours. I opted for a refund. They asked me to wait for *** days. Purchase date ...
Jul 18, 2019 by Pooja
Goibibio - Fraudulent activity did Closed
I booked a hotel from Goibibo but very worst and many bugs. So I contacted them multiple times and after they said we will forward to the management team but still not refunded my money. I sent them with proof. Very bad. That room finds whiskey...
Jul 17, 2019 by Lourdu Vinoth
OYO Rooms - Checkin denied and poor customer care support afterwards Open
I booked with OYO when I visited Jaipur, Rajasthan for my work. My booking id was WFIV**** on ** June to * July ****. It was an OYO home property. I was provided with a PADLOCK combination to check-in into the property but the padlock didn't op...
Jul 16, 2019 by Prince Jindal
Oyo - OYO cheating didn't refund my amount till now Open
I booked a few rooms through OYO on April **** to check in on June *th. When I went to check in hotel management denied my check-in as their agreement with OYO terminated on May ****. I raised a complaint regarding the same on June **th **** to...
Jul 15, 2019 by Vinod Kumar Reddy
Oyo - Refund not received Open
Refund for my booking was initiated but not received yet. When trying to contact them they say we transferred but till now I did not receive any fund in my account....
Jul 15, 2019 by Vishal
Goibibo - Providing no refund on refundable international flight ticket Closed
I had purchased refundable international flight ticket worth ₹***** from Ahmedabad to Atlanta. On **th June ****, I requested the charges for cancellation and Goibibo provided me that in a mail. All charges including penalty were around ****....
Jul 11, 2019 by Hastik zaverbhai vaghasiya
OYO Rooms - Worst experience at Oyo rooms & Oyo support team Open
Booked hotel for * people and * rooms. Each room should have * double bed and * single bed as mention in the website of Oyo rooms. When we reach the Oyo hotel the rooms provided to us were very small and hardly * people can stay. Raised complai...
Jul 11, 2019 by Prafulla Deori
Red Bus - Red Bus didn't send me the bus no or any contact detail of operator Open
I had booked a confirm ticket of UPSRTC (Jan Rath A/C *+*) using red bus app from Delhi to Rishikesh on **th June ****. I was standing there at boarding place right from *:** pm and the boarding time was *:** pm. But the bus operator didn't eve...
Jul 10, 2019 by Dheeraj Kumar
Country Holiday Inn & Suites - Fake promises did Open
Please beware of the CHIS group. This is Country Holidays Inn and Suites! Do not confuse it with Country Inn. Don't fill the lucky draw coupon which their people may make you fill to grab your details in the malls. We filled it in one of the ma...
Jul 09, 2019 by Reenu
A1 Journey Travels ( Ultim8 Voyage Pvt Ltd) - refund my flight ticket amount Open
I am from Karnataka State. I have put an inquiry on a Bali honeymoon trip. Komal from the A* journey contacted and booked the trip delay by * days (**th June to **th June **). Actually it was **th July ** but finally booked the ticket on **th J...
Jul 08, 2019 by Virupakshayya swami HM
Zoom Car - Incorrect damage charge levied Open
We had done the booking of Tata Hexa but they have changed the car in the last hour to Mahindra Marrazzo. This might be their strategy to provide faulty car and make money from customer by charging vehicle damage fee because according to my kno...
Jul 08, 2019 by Govinda
Makemytrip - Refund not given Open
I have booked my ticket through Make my trip from Roorkee to Delhi on * Jul ****. Tickets were cancelled on * Jul **** by the bus operator. I have contacted through the mail but I didnt get any response....
Jul 08, 2019 by Nidhi
Travel Bira - Package not delivered Open
I booked a package from travel bira. He took all the money in advance. The trip was off out of India. I just got married and we were not having a marriage certificate as a supporting document. Sagar called me and asked me **k form respected ban...
Jul 06, 2019 by Usn
Redbus - Money got refund Closed
I had booked a ticket using Redbus from Delhi to Haridwar on *th of June **** and it was confirmed. However, on the same day, I got a call from bus operator that they had cancelled my booking due to some bus breakdown and when I asked for other...
Jul 05, 2019 by Ravi Kumar
Goibibo India Private Limited - Goibibo changed my bus drop location without my consent Open
Goibibo changed my drop location without my consent. Due to my luggage went missing. I am yet to receive any refunds and luggage from Goibibo....
Jul 04, 2019 by Niraj Mahato
Make My Trip - MMT booked room not as described Open
For our recent trip to Bhutan, we have booked hotels through Makemytrip. Out first stay was at PARO and we have booked an AC room through MMT. When we reached the hotel we came to know from the reception that there is no AC/FAN available at the...
Jul 04, 2019 by Prathap Gangireddy
Make My Trip - MMT has charged more than the total shown in invoice of Air plane ticket Open
I have booked a round trip DEL-to-GOA. I am facing a problem regarding payment. I supposed to pay ***** Rs but ***** Rs has been deducted from my account (find the attachment). For a clear view check invoice_*.pdf and Bank_deduction.pdf. Pleas...
Jul 03, 2019 by Gauri sharma
UBER - Uber has charged me twice for same ride and now not giving a refund Closed
While booking a cab, I had registered to pay via UPI added on Uber. Later while booking on the same date I found that my UPI request had expired. Hence, I made payment through my linked Credit Card. But when tried booking the cab again on the s...
Jul 03, 2019 by Vishal Kamtane
Goibibio - Fake travel claim Open
I booked Goibibo airport cab on **nd June at *.** pm for pickup at *.** pm from HYD airport. Received confirmation message from Goibibo that I will receive cab details by *.** pm and cab pickup at *.** pm. After landing at HYD airport I did not...
Jul 03, 2019 by Rohit R Desai
Yatra.com - Case against Yatra Offered Resolution
I booked * tickets one for me and * for my kids through yatra.com from Edinburgh to New Delhi via Birmingham in April ****. Travel date ** June ****. The ticket issued an email sent to us. On travel date, while check-in we got to know that t...
Jul 03, 2019 by Esha Sharma
Make My Trip Pvt Ltd - No refund against cancelled international tickets Open
Due to Jet suspension of its operations, I had to cancel all the international tickets on April **, ****. Despite regular follow up with Make My Trip no refund has been given even after more than two months. Though refund for other customers wh...
Jul 02, 2019 by Vineet Bhalla
Makemytrip - Cheated by MakeMyTrip Open
I had booked return flights to Mauritius from Bangalore via Makemytrip. Attached is the ticket. The carrier from Bangalore to Mumbai was Air Mauritius and flight from Mumbai to Mauritius and back from Mauritius to Bangalore was Air Mauritius. N...
Jul 01, 2019 by Shama
Ola Cabs & Ola Money - Ola doubled my ride rate and the Ola driver rated himself 5 stars by taking customer phone Open
I booked Ola cab on ** June **** around *:** pm from Maheswari Nagar, B Narayanapura Bengaluru to Passport Office Koramangala. The cab came around *:** pm Ola Prime Play, Dzire Tour KA**AG**** and started the trip by *:** pm. The estimated cost...
Jun 30, 2019 by Kadi AG
Golden Trip Pvt. Ltd. - Package cancelled by them but money not refunded Open
I have taken one package in the month of April **th and given the money *****. After one week when I have asked for what’s the status of the booking. They said your booking can’t be processed due to some reason. From then to now I am still ...
Jun 29, 2019 by Amit Dixit
Zoom Car - Cancelled the 8 day booking without consent Closed
I was supposed to be picked up from Kochi airport by Zoomcar at * am for an *-day booking for my Kerela vacations however that did not happen. I had made the booking and was supposed to travel through Kerela and return the car in Thiruananthpur...
Jun 29, 2019 by Manoj Yadav
Oyo - Need refund from oyo Open
I had booked a room my booking id is (gzpl****). I booked this on **/**/**** at night and I have made payment also that I found the date **/**/** Sunday morning is cheeked out time **:** am but on Sunday I have to check in at same. I called the...
Jun 28, 2019 by VISHNU
Uber Cabs - Uber not refunding Open
The Uber driver said he doesn't have diesel in the car and was refusing to go to the airport. As it was very urgent for me to reach to the airport and couldn't find any more rides I agreed to pay for diesel and he said you can get the refund fr...
Jun 28, 2019 by Prateek Kaien
Ola Cabs - Refund for excess amount charged Open
This complaint is against. OLA. With reference to the above-mentioned subject would like to draw your kind attention towards the double pricing being done for my ride last month. Initially, booked a cab through OLA App from my residence to IG...
Jun 26, 2019 by MANAS GULATI
Redbus.in - Refund not initiated by redbus Open
I booked bus ticket via https://www.redbus.in/, journey date **/May/**** *:** pm. The bus got cancelled via bus operator. I had complained the same day to the bus operator but not refunded yet. Its almost * month gone. Date Of Booking : Frida...
Jun 26, 2019 by Jai prakash
Make My Trip - Refund not given Open
I have booked my ticket through Make my trip vide ID NN************* from Delhi to London on ** March **** and back London to Delhi on ** April ****. Both tickets were cancelled on ** March **** and ** April **** receptively. I have contacted m...
Jun 26, 2019 by Satbir Sharma
Clear Trip - Had pulled from my bank account by giving false information Open
I had booked my flight ticket from Cleartrip. My flight got cancelled so I requested a refund from Cleartrip. I was following from last ** days but Cleartrip representative was unable to give a specific answer. On **th may **** I received a ...
Jun 26, 2019 by Jaya Priya
Oyo - Want my money back Open
I booked a room on ** June **** Sunday, hotel sunview international at Karol Bagh, my booking ID is QACX****. I have made the payment of Rs. **** by online on phone pe. While booking it was written that all govt authorized identity is applicabl...
Jun 24, 2019 by Sakshi verma
Make My Trip Pvt Ltd - Refund not provided on their mistakes Open
We booked a bus for our staff from Hyderabad to Shirdi on * June with Ref no NU*************** and a return on * June with ref no NU***************. On * June night around **.** pm, we came to know that the bus got cancelled. We tried to verify...
Jun 24, 2019 by Abhijit Singh
OYO Rooms - Refund not received Open
I have stayed at one of the flagship property in Lonavala. The property name is Basilica Holiday Home (OYO Flagship *****). I have booked ** rooms for ** night and my booking amount was Rs. ****/- but the receptionist Mr Shrikant has collected ...
Jun 23, 2019 by Srimanta Bag
Goibibio - Did not get refund Open
Still, I am waiting for my refund? I never ever seen this type of bullshit services that Goibibo delivered to me. The harassment cause also there are going to complete around * months but my balance didn't refund yet. Firstly flight was cancel...
Jun 23, 2019 by Mohd sheru
Oyo - Denied checkin due to tariff issue Open
I booked Oyo Rooms OYO ***** Greens Race View at Ooty for *st June **** to *rd June **** on **th May **** and made full payment Rs- ****/- well in advance as was shown on the website. I got confirmation from Oyo and my booking ID was UWGA****. ...
Jun 22, 2019 by Kamal Khandal
Club Holizone - Refund not initiating Open
Firstly an event was organised in my distant location. They have invited us and we attended. That event was organised by a company named Club Holizone having the same thing as Club Mahindra like to send people on holidays. Then on next day Mr S...
Jun 21, 2019 by Komal Jain
Club Mahindra Holidays - Fake membership offerings Open
Its been a month that we have been enrolled to the club and we have not received a single mail from club Mahindra about our membership id. We have been dialling tollfree no. almost every day and even called our assistant Mr Gurudatt Rana who gu...
Jun 21, 2019 by Sarthak Bhandari
Oyo - Refund promised not given Open
Oyo hotel has promised me a refund of INR ****/- on email for Booking ID TRPH**** on *th May ****. The refund was supposed to be processed with *-** working days. In spite of multiple follow-ups, the refund has not been remitted till now....
Jun 20, 2019 by Tanu Arora
Air India - Last minute flight cancellation and wrong status update Open
With reference to the booking reference no. Y*EY* for Air India Flight no. AI-**** (Jaipur to Udaipur) for travel date **-Jun-**** I received an SMS on **-Jun-**** at *.** pm from an anonymous number "+*** *********" that this flight stands ca...
Jun 20, 2019 by Nitin Nahar
Make My Trip Pvt Ltd - Refund of cancelled flight Open
Please find enclosed the required information in the attached file. I had booked a flight for * adults and * kids using make my trip app on **rd December **** for Jet Airways. The flights were from Mumbai –Delhi – Kathmandu on **th May ****...
Jun 19, 2019 by TRUPTI RAJESH KUNDER
Make My Trip - Tickets got cancelled Closed
I had booked flight tickets from Delhi to Hyderabad with SpiceJet through Make My Trip portal bearing following details:- *) Booking ID- NF************** *) SPICEJET SG-*** *) PNR- Z****V *) Flight boarding time - **** hrs on **th Jun **...
Jun 18, 2019 by Avinash
Oyo - Booking amount refund issue Open
It's been a month I have not received any response from OYO regarding my booking refund. I have paid the amount debited through my credit card but they have not credited the deducted amount to my HDFC bank credit card. I reached out to many of...
Jun 17, 2019 by Sachin Thakur
Club Mahindra Holidays Blue Membership - Refund not received Open
Already sent this notice to them but still not received the refund. Date: **-April-**** To Club Holidays & Resorts India Limited Mahindra Towers *nd Floor, **/**, Patullos Road, Mount Road, Chennai – ****** Sub: Cheating,...
Jun 17, 2019 by Sagar Goyal
suvision holdings private limited - Fake services & rmises Open
I have paid an amount of **,*** Rs for lead market named indianmoney.com. They promised us that they are going to give us leads for insurance. But all the leads information they sent us was completely fake and not even a single customer had cle...
Jun 16, 2019 by Manasa
Make My Trip India Pvt Ltd - Make my trip cheating Open
I had booked a round trip flight from Delhi to Keflavik on *th Nov through MMT in WOW airlines. The travel date was ** Jan & return on *nd Feb. I am a resident of Mumbai so I had booked connecting flights Mum - Delhi Delhi - Mumbai. On **th Jan...
Jun 14, 2019 by Jenil Keniya
Goibibo - Refund problems occuring Open
I booked a ticket from New Delhi to Kathmandu from Goibibo mobile app for *nd May ****. (PNR no. OXJIFI), BOOKING ID: GOFLIANDA**B***********. The Jet flight was cancelled by the airline. So, I requested a refund from Goibibo on **th April ****...
Jun 13, 2019 by Ishan Phoolwani
In.via.com - Refund of bus ticket Open
I booked a bus ticket from Lucknow to Delhi on **/**/**** through in.via.com ******** [bus name -Royal Bus India] at **:** PM (journey date). I tried to contact at the given number but the number (************ ) was showing incorrect. Neithe...
Jun 13, 2019 by RAZA IMAM
Club Mahindra Holidays - Refund not received Open
Club Mahindra Membership in the name of Ajay Kumar Madan. I bought a membership in the month of September ****, we didn't receive any call, any mail or any kit till November ****. After visiting their office in Chandigarh we came to know our de...
Jun 12, 2019 by Ajay Kumar Madan
Goibibio - Goibibo india private limited refund pending Open
I have booked a flight ticket on Goibibo to travel from Chennai to Doha on ******. My PNR (*****). Later I changed my flight to **th August directly with the Indigo airline for the same PNR and got the confirmation on the same. Due to change of...
Jun 12, 2019 by Nikesh Jayakumar
IRCTC - IRCTC customer care representative misleads me to cancel ticket Open
I had booked a ticket for * passengers on ** May' **** with PNR Number **********. Out of which only * passengers get confirmed seats. The *rd passenger has no berth and *th passenger's status was waiting List * after chart prepared. I called o...
Jun 12, 2019 by Arindam Bhattacharjee
Goldentrip.in - Package cancelled but money not refunded Open
I booked Mussorie Nainital package for * of my family member travel date **-Aug and return date **-Aug including me. Because of the weather, I cancel my holiday plan on **-Aug. After that, I was following up with Golden trip team and still afte...
Jun 11, 2019 by Nishant Ranjan
Goibibo - Cheated and misguided Open
This is to inform you that we have been cheated and misguided by Goibibo app company. I have Goibibo mobile app with my number ******xxxxx. On **/*/** I have booked * flight tickets from Vijayawada to Bangalore for **/*/**. Rs.***** debited fro...
Jun 10, 2019 by SHAIK ABDUL SATTAR
Island Tour Packages - Travel agent fraud Open
A travel agent Varshan Island Tour Package **/**, *st Main Rd, Jai Nagar, Arumbakkam, Chennai, Tamil Nadu had contacted me via a portal hellotravel.com.I had booked a trip to Lakshadweep even after paying advance for both flights and hotel he h...
Jun 10, 2019 by Shashank Sharma
Makemytrip (india) Pvt. Ltd. - Bus not reached Open
I booked one bus ticket and paid the amount before one month but service not given. I have booked a bus ticket on June *st ****. The bus is orange travels from Hyderabad to Kochi. The bus timing is at * pm. On ** am I have noticed the travel ag...
Jun 09, 2019 by Fazil TM
Goibibo - Amount debited from account without any authorization Open
This is regarding the amount debited from my account without my concern when I was talking with Goibibo representative to cancel my booking and want to refund my money back. In the process, it was found that four times account was debited which...
Jun 08, 2019 by Sudip Kanjilal
Make My Trip - Service not delivered Open
I have booked a cab but not delivered, even refused to refund. No resolution by the team. ...
Jun 07, 2019 by Vasudev shukla
OYO Rooms - Amount not refund even after cancellation Open
First, I had booked Oyo hotel Oyo **** Lord Krishna Dx inn from * June **** to * June ****. Upon arrival at the hotel, the hotel denied accommodation citing lower tariff by Oyo. I had not paid for the same. Then I tried to book another hotel a...
Jun 07, 2019 by Kumar Jyoti
Makemytrip.com - Bus ticket cancellation due to makemytrip system glitch Open
MakeMyTrip Booking ID NU***************. There was an issue while booking the bus from Bangalore to Hyderabad. My pick up and drop points were changed when I was making a payment. I got an error message that something went wrong & prompted me t...
Jun 07, 2019 by Kavita Nautiyal
Goibibo - Hotel was not booked though amount deducted from my account Open
I have booked a hotel for my vacation in Mahabaleshwar and the amount was deducted. However, when we reach at the given booked hotel address owner denies any such bookings. We tried to reach Goibibo though they had given no help and just to wai...
Jun 07, 2019 by Kristal Bharti
Nirmiti Resorts & Clubs - Fraud membership fake and false commitments Closed
We have bought Nirmiti membership on *th Dec **** (Bills and other documents attached). They promised us lots of fake and false expectations during a time of purchase. We searched the list of their hotel and resort and also the DAE (dial and ex...
Jun 06, 2019 by Tarun Setia
ebix travles pvt ltd - Complain against EBIX Travels Private Limited Open
I am operating a small travel agency in Visakhapatnam. Its a partnership firm called Times of Travel. I have booked a hotel through Ebix Travels.com for my client Mr Ajit MInda in Krabi, Hotel Name "Centara Grand Beach Resort & Villas Krabi". I...
Jun 06, 2019 by Nisha agarwwal
Country Club India - Membership cancelled but refund not processed Open
On January *th ****, I along with my wife were invited for a free gift from country vacations. Upon reaching there a guy came asked us to go inside a hall where loud music was being played. There were many other couples sitting around small tab...
Jun 06, 2019 by Abin George Varghese
Uber India - Item not being returned by Uber / Driver Open
Desirable resolution: *. Immediate return of my item and reimbursement of costs *. Refund of my cab fare *. Damage fine of INR **,*** imposed on Uber for blatant carelessness *. Legal and other costs (if applicable) to be reimbursed....
Jun 05, 2019 by Arihant Tater
Makemytrip - Refund not done Open
We have booked our air tickets to travel across the USA during May **** through MakeMyTrip (India) in airlines like Delta airlines from Chicago to New York- * persons, las vegas to Seattle -* persons and American airlines- st. Croix to Miami- *...
Jun 05, 2019 by SANJAY MITTAL
Goibibo.com - Goibibo refund not received Open
I had booked a ticket for Delhi to Pune through Goibibo on Feb **, ****. Since Jet Airways cancelled their flight I had to cancel the ticket from Goibibo and rebook it with a huge difference in amount me baring the total loss. Now its been * mo...
Jun 04, 2019 by Rakesh Shinde
Qnet India Vihaan Direct Selling Pvt Ltd - Misleading information and unfair and fraudulent practices Open
I have been brainwashed to put money into a network marketing company named Qnet by taking a personal loan and stay in the business. I was assured and given guarantee words stating that I will be earning equal or more than my salary and will no...
Jun 04, 2019 by Sourabh Andotra
Makemytrip.com - Double payments deducted with reluctance to refund the extra payment Open
It has been a very disappointing experience dealing with makemytrip.com. I had made * bookings with them but for one of the bookings, the payment was deducted twice (i.e. first payment was taken out but booking failed so had to make another pay...
Jun 04, 2019 by Bishmeet Jaggi
Goibibo India Private Limited - Airline refund not processed Open
- Flight ticket was of travel date *rd Feb ****. - It was cancelled on *nd or *rd Feb. - A week later I contacted Jet Airways and explained them the medical grounds on why travellers were not able to travel. I also furnished all the relevant ...
Jun 03, 2019 by Nishant Shekhar
Clear Trip - Ticket not confirmed but money deducted Open
The money of amount **** has been deducted from my account on * June **** and I have not received any confirmation till now. Since I don't have a trip id I cannot find my e-ticket. Please look into the matter and refund me the money as soon as...
Jun 03, 2019 by Arundurai
Ola Cabs - Ola cabs charged too much fare Open
I am a regular user of OLA cabs and never faced any issue but on * June **, I feel I am cheated by Ola Cabs. On *st June ****, an evening I have booked an Ola ride from Alkapuri area to the airport in Hyderabad (** km), CRN No. **********. Nor...
Jun 03, 2019 by Manoj kumar saxena
Red Bus - Promised service not provided Open
When we book bus ticket online redBus promise us to provide our chosen seats but when I booked my tickets through redBus and boarded my bus I came to know that the redBus has incorrect seat plan and the bus operator says that they have not upda...
Jun 03, 2019 by Mukund Mangwani
www.balaji.in - Tirupathi darshan ticket booking Open
I have booked Tirupathi darshan ticket online (www.balaji.in) website this is fraud website. I have booked for * members of cost **** on June *st ****. But I did not get any tickets. They gave one contact number (+**-********** and email id: ...
Jun 02, 2019 by Mani
Red Bus svr travels - Amount not refund Open
I was booked a bus ticket on May **th from Srikakulam to Hyderabad in Redbus for svr travels travel on May **. Unexpectedly I had a call from svr travels on a travelling day (**th May) and they said to me 'the bus had a breakdown and the trip w...
Jun 02, 2019 by Ganapathi Yelleti
Easemytrip.com - Refund fraud done Closed
I had booked a ticket through easemytrip on *th April, ** jet airways mum to dxb (Dubai) for travel date *th June, **. But jet airways cancelled the operations and so I cancelled the ticket on **th April. But till date, I have not received the ...
Jun 02, 2019 by Murtuza
Oyo - OYO refund not received Open
I did my booking from Oyo but the hotel denied to give rooms and they said we have no tie-up with Oyo. I already paid for the hotel but now Oyo denies for the refund....
Jun 02, 2019 by Simran Kour
Goibibo - Refund for cancellation of air tickets Open
I have booked tickets from Dehradun to Mumbai for **th April from Goibibo of jet airlines. As the flight was not working for that day they cancelled my ticket & said that I will get a full refund from Goibibo. Now as I m calling Goibibo for my ...
Jun 02, 2019 by Sonia Amit Duggal
Easemytrip.com - EaseMyTrip not refunding my money Closed
EaseMyTrip is the biggest cheat and fraud I have ever dealt with. I booked ticket ID- EMT******** (Operated by United Airlines) from Newark to New Delhi for May **th. United cancelled the flight later since airspace over Pakistan was closed. Un...
Jun 02, 2019 by Magic Dove
Goibibo India Private Limited - Goibibo not processing refund of Jet airways suspended flights Closed
As you are aware that Jet Airways suspended all there flights. Post that there was mail communication from Goibibo that they have received formal intimation by Jet Airways and they are in process of claiming the refund amount for my booking as ...
Jun 01, 2019 by Neha Dewan
OYO Rooms - Refund not received Closed
I have booked my OYO room with booking ID for * days and I paid Rs. ****. I did early checkout before ** hrs and their guest experience manager said the rest amount will be refunded but now they are saying I didn't even stay irrespective of giv...
Jun 01, 2019 by Ranu Kumar Singh
Happy Easy Go - For not refunding cost of tickets Open
Booked a flight from Delhi to Lucknow and back for me and my son through HappyEasyGo portal for GoAir flight on ** June and returning on ** June. Mode of payment was the credit card. Tickets on being booked were being shown as refundable. Scree...
Jun 01, 2019 by Bishwajeet Ghosh
Lakshadweep Holidays - Nonpayment of refund fee Open
I had booked a vacation package for * passengers through this travel company named Lakshadweep Holidays (https://www.visitlakshadweep.com). The date of travel was **.*.**** but the trip got cancelled due to bad weather. I made a total payment o...
May 31, 2019 by Saikat Mukherjee
Make My Trip - Fake information about international hotel booking Open
I booked a hotel through MMT from Sep *-* for Langkawi city. The problem is that some information given by MakeMyTrip is wrong and confusing. While searching the hotel address in Cenang area it filters out but after booking it's showing **km aw...
May 30, 2019 by Priyabrata lenka
Oyo Total Holiday Packages - Mental harassment misbehave and forgery Open
These are the series of event: *. OYO's sales representative called me and explained everything and told me per head price for Nainital tour package as rupees **,*** per head. I found this package within my budget so I agreed to it. *. Ini...
May 29, 2019 by Nidhi Burman
UBER - Poor customer support taken extra cash and not refunding Open
I was riding to some event via uber cab on last Sunday night. I choose to google pay as I was on dropping gate of some *-star hotel. The driver asked me extra cash for some receipt and said its uber policy. I avoided argument as I had the trust...
May 29, 2019 by Swati Bhatia
Makemytrip - Refund denied by Makemytrip Open
I had booked a flight via MakeMyTrip app. l had cancelled it since it’s refundable. There are * things: *. The ticket does not mention that the ticket is not refundable when cancelled before *-*** days. It even shows the cancellation charg...
May 29, 2019 by Lentina Longkumer
Oyo - Room booking refund Open
For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...
May 28, 2019 by Athul S Anand
Goibibo India Private Limited - Refund not received for flight cancellation Open
I booked the flight from Goibibo * month ago and they showed me a connecting flight from Delhi to Bangalore i.e Delhi to Hyderabad (SpiceJet - *:** pm on **th April) and Hyderabad to Bangalore (Air India - *:** am on **th April). When I reached...
May 28, 2019 by Mayank Garg
Makemytrip (india) Pvt. Ltd. - Refused to refund package when Visa got rejected Open
I booked a package for Australia and I paid *.** lakhs amount. My visa got rejected. Now they are saying that they will refund only *.* lakhs and they are not refunding another amount. Makemytrip doesn't respond properly. It's almost two and a ...
May 27, 2019 by Rangaswamy A M
Makemytrip.com - Met with an accident due to negligence of MakeMyTrip Open
I had booked a cab from MakeMyTrip (MMT) from Pune to Mumbai airport on ** April with booking ID NC***************. I received an SMS with the details of the cab and driver. The cab was Hyundai XCent MH**CP**** and driver's name was Sarjerao G...
May 27, 2019 by Vikram Kakapuri
Yatra.com - Refund not given Offered Resolution
I couldn't remember the exact date of the booking. It may be * April ****. I made my bus booking from Chennai to Coimbatore on(**/*/**). It was not booked but they credited amount Rs. *** from my account. I complain through customer care of yat...
May 27, 2019 by Praveen
Countryard Imperial Inn & Suites - Required my money back Open
On **.**.**** company called me to collect the free gift voucher on my name. When I reached Hotel somewhere in Jaipur somehow they sold me there package for holidays. After the given promises by the company which includes my packages for that, ...
May 27, 2019 by Dr. Avinash Gupta
Goibibo India Private Limited - Excess baggage not given Open
I booked tickets from Bangalore to Paris on the Goibibo website. At the payment stage, there was an option to select excess baggage. I paid INR ***** for it. There was no indication that it would only be applied to the domestic sector of the fl...
May 27, 2019 by Kripa Fernandes
Goibibo India Private Limited - Refund not processed for failed booking Open
I booked a flight ticket on **/*/** using the goibibo app. The ticket could not get generated despite the confirmation of payment. Even after several complaints and mails, they are not processing the refund even after almost *.* months....
May 27, 2019 by Awanish pandey
Oyo - Deny in check in and money not refunded even after defined TAT Open
I have to visit Bhubaneshwar on **th May **** along with family. I have booked hotel Trumiph Inn through Oyo prior * month from the date of visit and paid all amount in advance. When we reached at site property manager deny for check-in and sai...
May 26, 2019 by Amitesh Sharma
Oyo - No refund against cancellation Open
I had gone through the cancellation policy before making payment. It was showing that cancellation can be done before **th May **** to get the refund. After making the payment I got a confirmation mail from OYO. But it was shown that no refund ...
May 26, 2019 by Manoj M N
Oyo - Refund not received Open
I have booked a room from OYO when I reached the place I'm unable to locate the property, whereas called ** times to their customer care but they haven't provided any solution. Also not even received the refund for amount Rs ****/- booked on **...
May 25, 2019 by Hemant Singh
OYO Rooms - Sharing the worst experience we had with Oyo Open
We are completely upset with the poorest to poorest service provided to us by OYO. I want to gist the events happened in order to understand the agony we had undergone yesterday. We are ** members adult with * kids less than * years of age. Ou...
May 25, 2019 by ArunKumar Govindaraj
Goibibo - Refund not received Open
I have booked a flight on ** Apr from mineralyne vody to Delhi. The amount is deducted from the account but booking is failed (it comes on the screen after that booking). I did not receive any PNR of the flight. It has been a month I haven't re...
May 25, 2019 by Nishant Sharma
Goibibo - Refund not processed Open
I have booked a waiting list ticket from Goibibio and after chart preparation, it went to RAC. Then I tried to cancel the RAC ticket but I can't. I called the customer care but it always went to voice mail. So I filed a TDR for that journey. B...
May 24, 2019 by Leo
Ola Cabs - Over charging by ola Open
I have taken an Ola cab from Pune ( Bhairoba Nala ) to Imagica on **-*-**. At the time of booking the fare was ****. When I reached Imagica the fare I paid was Rs. **** + *** ( toll tax ) = ****. On asking the driver he told me to contact Ola ...
May 24, 2019 by Rishi dembla
Countryard Imperial Inn & Suites - Refund of the hard earned money Open
My husband received a message of free *N/*D holiday in Goa from this company. They were calling him to attend the seminar with your wife to avail the vouchers. So we went there they explain there package with us. We tell them we don't have enou...
May 24, 2019 by Jyoti Minhas
Oyo - Payment not refunded Open
I checked in to OYO Room **** on **th of April. I made a payment of Rs. *** at the hotel reception in cash. Room number allotted to me was ***, the room was in very poor condition as the fan was not working properly and AC was also very weak. I...
May 23, 2019 by Aditya
Oyo Hotel - Hotel booking cancelled amount not refunded Closed
On ** May **** Oyo ***** heritage stay Ooty was booked online and immediately within ** minutes booking was cancelled but there is no information regarding a refund. An amount of **** was debited for booking with reference number AGLU****. Kind...
May 23, 2019 by Nithindas
Oyo - Hotel booking cancelled payment not refunded Open
Oyo home ***** heritage stay Ooty was booked on **/**/**** for **** rupees and same was cancelled within ** hours but they are not processing refund also they are taking ** per cent booking amount. Booking reference number AGLU**** and when enq...
May 22, 2019 by Nithindas K
OYO TOTAL HOLIDAYS - Pathetic and harassed services of Oyo total holidays Open
I have booked my Thailand package with Oyo total holidays and my booking id is cf****f*-be**-*d**-a*f*-******c**a**. My wife has called Oyo total holidays on ** May **** for knowing to package for Bangkok. In response, Ms Monika Negi has atten...
May 22, 2019 by SOHAL GUPTA
Goibibo - Amount got debited but bus ticket is not booked Open
I have tried to book bus ticket on * May **** through Goibibo but unfortunately, the amount gets debited from my account and ticket is not booked. I want a refund for the same. ...
May 22, 2019 by Aman agrawal
Ola Cabs & Ola Money - Extra payment for Ola Postpaid Open
I had an Ola rental booked on */*/** CRN: **********. During the ride, the driver did not have cash for fuel or toll. I even tried to change the payment to cash but the same could not be done. I had added Ola money and remaining was paid out of...
May 22, 2019 by Daniel Gnanaselvam
Make My Trip - Refund of cancelled ticket not received Open
I cancelled two train tickets on the same day details are in the attachment. I received only one ticket refund. Refunding and booking details are in the attachment....
May 22, 2019 by Abhishek John
Indian Travel Store - Tour package paid but not refunded for cancellation due to emergency Open
I had booked a Shimla Manali Tour package for *rd June to *th June **** and subsequently paid an advance amount of Rs. ****/- as on **st Jan **** based on a word of mouth information. Later they mailed me all the details pertaining to the tour ...
May 22, 2019 by Vincent Rasquinha
IRCTC - No refund received Open
After again and again they are saying the train was not cancelled but it was cancelled. I have all proof legal via newspaper and media report news. I try to cancel the ticket but they were showing an error ISl deleted again and again now they a...
May 21, 2019 by Kushal choubisa
Oyo - Security amount not refunded Closed
Accommodation vacated on *-May-**. The refund should have been processed by **-May-**, but it's still not processed....
May 21, 2019 by Rohan Gupta
Goibibo India Private Limited - Very Poor Service Open
I am fromCorrespondent, NSRIT, Satyam, Visakhapatnam. We sent two of our faculty members to Germany from the college side for Applied Robotic training in Germany. I booked the tickets for them on Mr.Ch.Kranthi, registered mobile no with Goibibo...
May 21, 2019 by Sai Varma N
Make My Trip - Ticket cancellation not informed Open
I booked my flights from Krakow to Delhi earlier this year. My departure date was the **th of April. I was travelling from Delhi to Abu Dhabi and further to Poland. On *th May I was supposed to return to Delhi via Amsterdam. I had booked a comb...
May 21, 2019 by Sahil khurana
Oyo Living - Refund of security amount Open
Not refunding security amount being the fault of them of ac not working and selling that flat pg to me without ac. When told to resolve it they didn't reply instead of **-** emails and **-** calls. At last, it forced me to vacant the room....
May 21, 2019 by MUDIT LALWANI
Goibibo - No refund for round trip flight cancelled for onward journey Closed
I've booked flights via GoIbibo for the same day (May **th, ****) to and fro journey between Vijayawada and Hyderabad. Vijayawada to Hyderabad flight operated by SpiceJet was to start at *:** am on May **th, **** and the return flight from Hyde...
May 21, 2019 by Kalyan K Gorrepati
Oyo - False picture of hotel at oyo Closed
BOOKING ID: BQSG**** The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture...
May 20, 2019 by Ashu
Goibibio - Refund is pending Open
I have my refund pending with Goibibo since *th April. I am continuously following up on emails/calls but nothing moving. The only revert I get is we are working on it and we will get back. Booking Id: RMDJLHUEL I have never seen more ridiculo...
May 19, 2019 by Gaurav Midha
Make My Trip - Make my trip refund Open
My father had booked a ticket from Make My Trip. Unfortunately, we lost him a few days back and we are in a moment of grief. We cancelled the ticket and applied from the refund which the airline (United) has already processed. We have already p...
May 18, 2019 by Ashish Tergaonkar
Yatra.com - Refund not given Offered Resolution
I booked my ticket to Boston and the flight got rescheduled just * hours before the departure. I had to cancel the booking the same day on **th March **** and the refund request was made. So many phone calls and emails have been exchanged and I...
May 18, 2019 by Jagdeep sawhney
Cheap Ticket - Money not refunded Open
I had booked a Jet Airways flight ticket through www.cheapticket.in. Now that all Jet Airways flights have been cancelled. I am not being given a refund as according to cheapticket.in. Jet Airways is not processing any refund and as per Jet Air...
May 18, 2019 by Alfred Sigo
Makemytrip (india) Pvt. Ltd. - Makemytrip are not refunding amount worst company Open
I've booked a flight ticket from MakeMyTrip on **-April-**** from Delhi to Amritsar. After a few days, I got to know that Jet Airways are not operating due to their financial crises and they are staring refunding amount. I called MakeMyTrip cus...
May 18, 2019 by Chirag kwatra
Make My Trip - Refund not provided Closed
I have paid ***** Rs. for * flight tickets from Mumbai to Varanasi through make my trip. It was jet airways flight which was cancelled directly from them. I should get my full refund back as it was direct airline cancellation and make my trip o...
May 18, 2019 by Aanchal arora
Makemytrip.com - Refund not processed since a month Closed
They sent an email stating that the refund will take ** business days. It’s been a month that they haven’t provided it. When I keep calling I get shouted on by their agents and they disconnect the calls on my face. Pathetic cx service. No e...
May 17, 2019 by Siddhant
Oyo - Refund not initiated Open
I was leaving for Manali from Dehradun. I booked through OYO for the check-in time of **-** for night time with hotel Neelgiri. When I got there the hotel said that there is no booking for us. We were denied there but though there was no paymen...
May 17, 2019 by Abhay Negi
Yatra.com - Refusing to offer promised discount and services Closed
I booked Yatra Europe Supersaver package id- YH******* / YH******* for * adults and * child on **th March ****. Following are my concerns: *. No one reverts over mail and calls unless we chase them by continuously calling and mailing. *. Pr...
May 16, 2019 by SHAKUN VIJAY
IRCTC - Refund not given Open
My ticket with PNR ********** from NCJ to PNQ was cancelled and no refund was made. The Booking status/current status was TQWL*/TQWL* at the time of booking. At the time of cancellation, the status was TQWL*. As per Irctc rules refund must be m...
May 16, 2019 by Jeyasugilkumar
Goibibo - Incorrect amount refunded Open
Recently I booked a flight from KNU to IXB. The flight got cancelled by the airline. Goibibo promised to refund all ***** to me and I have mail for that also but they have refunded me only **** INR. They are not refunding my money just mailed...
May 16, 2019 by ATUL DWIVEDI
Yatra.com - Payment not refunded Offered Resolution
I am frustrated by the service of PayPal and yatra.com. I have been done complaint to yatra and PayPal also much time but every time I have got a mail and solution is zero. I have seen many emails both of them. But nobody responded to me. I hav...
May 16, 2019 by OMPRAKASH SINGH
Goibibio - Goibibo cheated me not provide hotel and confirm only half amount refund Open
I have booked the Hotel Green Park, Kodaikanal via Goibibo on Dec **th **** for a three-day stay May ** – May ** (Booked * rooms, * Super Deluxe and * Family room, total -* adults) Booking Id - HTCCQ*VFKU Amount – Rs.*****/-. On May *th...
May 15, 2019 by Singaravelu R
Goibibo - Promised cab service not provided Open
On April **, ****, I booked a cab through GOIBIBO website from Coimbatore airport to Ooty. But when one and a half hour ago I contacted the driver for confirmation, he showed issue regarding payment from customer care side. I immediately inform...
May 15, 2019 by Priya
Goibibo India Private Limited - Refund not received Open
I had a flight from Dubai to Dehradun. It was via flight from Delhi that day I missed my flight because of Air India flight was delay. So they already granted my refund but as per them Goibibo will receive that amount first and they will send m...
May 15, 2019 by Sagar Bhandari
Oyo - Denying to refund after taking double payment Closed
I prepaid my hotel booking for my family to avoid any inconvenience. But at the hotel staff said they don't honour Oyo payment. I called Oyo executive they said to pay at the hotel the money will be refunded. Whenever I called they said refund ...
May 15, 2019 by SHUBHAM RAJ
Clear Trip - Refund not received for flight cancelled by airline Open
I had booked a flight with Cleartrip under trip id ************. The flight was cancelled by the airline. Cleartrip refused to adjust the money against a fresh booking. Also, they had informed that the refund would be credited within *-* workin...
May 15, 2019 by KENNETH GOMES
Zoomcar India Pvt Ltd - Refund related issue Open
Booking id is IDJPS*F**Z*. The booking was on the date of ** March and my refund should have reflected by ** April. I have talked to the bank and they haven't received the refund. It's not received by me. After calling to zoomcar they said th...
May 14, 2019 by Rohit Kabra
Yatra.com - Refund not received nor initiated Closed
I had made an initial payment for booking via Yatra.com and I requested cancellation the very next day due to my personal decision. These customer care people keep playing with us....
May 14, 2019 by Naveen R Kumar
Oyo - Refund not given Open
Before check-in, I confirmed about early check-in and was advised it will around ***-***. However, I was charged ****₹ and they took my payment twice and not responding to my complaint. ...
May 14, 2019 by Shikha Singh
Travelgenio - Seeking for refund Open
We as a group booked our tickets on Travelgenio and Cleartrip for travel between Delhi and Cancun on Air France. On the day of travel, Air France denied boarding due to security concerns and informed us to rebook via other routes and we shall b...
May 14, 2019 by Dr Rudraraju Venkata Murali
Oyo Life - Booked room not given Open
I have moved to Pune and I checked a room in OYO Life (Property ID PUN***) to stay a safe and happy life for the long term. When I saw the room it was quite good and I wanted to book it. They don't have any direct booking option so I had to go ...
May 13, 2019 by Sanjeeb Kumar Panda
Oyo - Not getting refund on cancellation of my booking Open
Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...
May 13, 2019 by Vikash kumar
Makemytrip - Airline reschedule loss Open
It was our *st wedding anniversary I and my husband decided to celebrate the same by travelling to Andaman Island. We booked our flight from Pune to Port Blair for dep on **th Feb night from Pune and return to Pune on **th Feb. While the first ...
May 13, 2019 by Mehak neeraj desai
Makemytrip (india) Pvt. Ltd. - Refund from wallet to bank not credited Open
I requested to transfer collective money in wallet to Bank where the wiring details were collected. Money got debited from Mycash wallet on **th April for **k+ and didn’t credit for more than a week. Even despite several attempts to reach the...
May 13, 2019 by Richards Louis
Via.com - After cancelling flight amount is not refunded Closed
Refund after the cancellation of flight not yet given. I have done the booking of Go airline flight through via.com on ** March. I cancelled it on the same date but still not received refund though the amount of **** rupees suppose to get back ...
May 13, 2019 by Kamini Chavan
Happy Easy Go - Non refunded my money Open
I have booked a flight of Air India for my son Abhra Das as per the attached Ticket. Due to some unavoidable circumstances I wanted to cancel the booking but unable to do so as there was no provision at their portal. Then I got the ticket direc...
May 13, 2019 by Ashok Kumar Das
Sea Water Sports - Amount not refunded Open
I am writing to you with the hope of help. I want to raise a complaint against a company called Sea Water Sports in Goa who take booking for water sports. Actually what has happened is I visited Goa in March month and booked a combo package for...
May 13, 2019 by Ankit Parnami
Red Bus - Bus cancellation done Open
The Red Bus app showed Nilamadhab Travels running between Bokaro and Ranchi on **th of May ****. I got my ticket booked on it. Later when I called the bus operator he said that the bus was already cancelled but still it was showing on the app. ...
May 12, 2019 by Jyoti
Oyo - Hotel booking not done Open
I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...
May 12, 2019 by Sandip Borse
Tybros India tours Pvt LTD - Refund not provided yet Open
Booked honeymoon package to Singapore from tybros. On ** Feb when we were just going to board the flight agent ( Kanika Gupta) called up said due to some technical issue, your room for the hotel wasn't booked. Please pay there for * night and w...
May 12, 2019 by Karishma Jain
Make My Trip - Regarding refund for cancellation Open
I had made two flight bookings from Make My Trip using MMT black but had to cancel them due to some unforeseen circumstances, for which Make my trip is liable to pay me Rs. ***** as a refund into my original payment mode. I had made my cancella...
May 12, 2019 by Aishwarya Srivastava
Makemytrip - Refund not received after flight got cancelled Closed
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
Oyo - Unhygienic and filthy room Open
*) We booked a room through OYO for the Edition O ***** US Consulate on *th of May where we travelled from Mysore to Chennai with booking ID EAFS****. *) When we reached the hotel first they said lift is broken and then the credit card machi...
May 12, 2019 by Ranganath Guptha Ragavendra Singri
Make My Trip Pvt Ltd - No refund issued since 15 days of cancellation Open
I had booked a hotel for Nainital on **/**/**** for * nights from **/**/**** to **/**/****. It is to be mentioned that more than ** days have passed yet I have not received the refund of ***** ( *****/- by SBI card and Rs.**** by MMT wallet). I...
May 11, 2019 by SOUMIK DAS
Make My Trip - Not giving refund Closed
I booked an international flight from MakeMyTrip but for some reason, I had to cancel it. But in the name of refund they just saying wait for ** to ** hrs from many days. Every day they just tell me to wait and wait. Make my trip not giving my...
May 11, 2019 by Sagar Goyal
Goibibo India Private Limited - Refund not given against my cancelled flight ticket Open
I had booked my flight tickets through Goibibo for the month of June ****. Unfortunately, due to temporary shut down of Jet Airways, my flight ticket got cancelled and I received the intimation from Jet Airways as well as from Goibibo regarding...
May 11, 2019 by Deepesh Shahani
Happy Easy Go - Refund not provided Open
I had booked a ticket from Bhopal to Mumbai on March **, ****, from Jet Airways through Happy Easy Go (HEG). However, the flight was cancelled and when I contacted the Jet Airways team for the refund it was told that since the booking was done ...
May 10, 2019 by Romil Dwivedi
Aiwa Travels & Tour Pvt Ltd - Tour package not completed Closed
We, * persons, purchased a tour package from Amritsar (Pb.) to Bangkok online from AIWA Travels & tour Pvt. Ltd. Company send us the details of Spice jet booking for **th of April and back for **th April. We send the money as per package online...
May 10, 2019 by SARBJIT SINGH
Oyo - Fraud done with me Open
I was travelling to Shimla from New Delhi and booked Oyo ***** Cedar Tree in Shimla on **th April **** and made full payment as requested by the app cause advance payment was to be made prior to booking. I was accompanied by a friend of mine. W...
May 10, 2019 by Rishabh Mishra
Oyo - Refused to pay the refund Open
I had booked the Oyo hotel online as below on *th May,** with the help of Punit (customer executive). Oyo Hotel Booking Online - Oyo **** Mundana Suites, Booking Id: XNUY**** Check-in - *th May'** Check-out - **th May'** Address - Plot No...
May 09, 2019 by Vijendra Khole
Oyo - Hotel did not let me check in Closed
The hotel did not let me check in by saying that they have booked that place married. You should make another arrangement. And OYO rooms are not refunding my money. Booking no. QXUV0529...
May 08, 2019 by Shailesh Kumar
Red Bus - Refund not received Open
On March **th **** I had a failed transaction with Redbus. I followed up with them multiple times regarding this refund but they don't respond in a proper way. They have not refunded my amount to date. I need to file a case against these frauds...
May 08, 2019 by Sunny Chadha
Redbus.in - Refund not done Open
The refund has still not been done for the ticket booked on * May ****. The Redbus has given me a false email regarding the calculative figure of total amount to be refunded ahead of bus cancellation by the operator. Ticket no. *********** for ...
May 07, 2019 by Shashwat Jaiswal
HOTEL MAA RUDRANI RESORT - Refund not received Open
I booked two rooms in this hotel. After check-in, I found that bed bugs in both rooms, cockroaches in the room, tv /phone and geyser not working. When we complain the same with hotel team they offer us another room but the condition is the same...
May 07, 2019 by SANDEEP
UBER - Charged two times for the same trip Open
I was charged twice by uber driver and money was automatically deducted from my paytm wallet out of my knowledge without my authorization. So I paid dual for a single trip. When I asked for a refund from uber they said cash payment is done outs...
May 07, 2019 by SHAHID MOHAMMEDZUBAIR SHAIKH
Goibibo - Refund not provided Open
I had booked a hotel for my wife on **th April **** at "OYO Townhouse *** Sector **, Gurgaon" through a mobile application know as "Goibibo". Upon reaching the hotel at night **:** am my wife was denied entry as the gates were closed for the se...
May 07, 2019 by Yashvardhan Sejwal
Oyo - Regarding refunding money Open
I had booked one room through the app on **th April. My booking id is DAYB****. As it is prepaid the property manager denied my check-in as they said they have already ended the contract. When I escalated this issue with their team. They said l...
May 07, 2019 by Kumar Ravi
Redbus.in - Regarding refund of bus ticket Open
This complaint is regarding the refund of my money from RedBus. I booked one ticket on ** April ****. On **th they had initiated refund amount of ***.**. I have shared my bank details with them but till now I have not received any refund from t...
May 06, 2019 by SHIVAL CHADDA
Make My Trip - Unprofessional behaviour by the company Open
When I booked a holiday to Udaipur through MMT (booking ID-NL*************) I thought this trip will end well but after that, all hell broke loose. My whole trip had problems of plenty by irresponsible MMT representatives who refused to help me...
May 06, 2019 by Hemant chahar
Goibibio - No refund provided Open
I have recently booked a domestic flight ticket from Goibibo platform for Delhi to Visakhapatnam on *th June bearing the PNR no. "SI**XW". Due to some reason I have cancelled my booking with respective Indigo airlines. The Indigo airlines as ...
May 06, 2019 by Jayanth Kumar Kuppili
National travel - Conductor of bus harassed us during the travel Open
We took a bus from Chennai to Bangalore at *.** pm from Chennai on *th May ****. The bus was supposed to leave at *.** they call me at *.** and ask me to be there in * or they will leave us. We rush to the place. After getting in the bus we fin...
May 06, 2019 by AYUSH AGARWAL
Travelgenio - Not refunding the cancelled flight tickets Open
I have been contacting Travelgenio regarding the refund of my Jet Airways cancelled flight (booking code TNCC** and TWE*VN) from Dublin to New Delhi. The staff is extremely rude and unhelpful particularly Fedricca (if that's her name). They ask...
May 05, 2019 by Juhi Shrivastava
Ola Cabs - Rental fare high due to lack of transparency Open
I availed an airport transfer Ola rental cab from RGI, Hyderabad at *th May at * am. The charge was shown as *** Rs on my booking. Later, after the trip end, I was shocked when I saw the charge as *** Rs, given the distance and hours travelled ...
May 05, 2019 by Surendhar sundaresan
Dian travel world - Refund amount not processed Open
We have provided Mr Dinesh Reddy who runs (Dian travel world) the amount of ***** to book the flight ticket. On March *nd from Hyderabad to Lucknow indigo "*e***". Where ***** was paid to him at Google pay and ***** was paid to him on company...
May 05, 2019 by Abhinay
Oyo - Regarding hotel meal cancellation Closed
I have booked a meal plan from Oyo app but in the hotel, there was no restaurant and they are not refunding meal plan amount....
May 04, 2019 by Mohit bansal
Yatra.com - Non cooperation by a tour and travel agency Closed
My husband booked hotel tickets through Yatra.com for our holiday in the month of April. While booking was scheduled for the month of June he by mistake did it for July. The moment he received the confirmation he realised the same. So he immedi...
May 04, 2019 by Gauri Ranade
Ola Cabs - Asked for double payment Closed
I paid through UPI on Ola cab. But the driver asked to pay in cash as well. How to apply for a refund. No customer executive picking call from Ola support....
May 04, 2019 by Komal
OYO Rooms - Denied for the refund Open
I made a booking at OYO Rooms Collection O ***** Alreef Residency from *rd May **** till *th May ****. When asked for dinner the staff their rudely replied that they went reheat the food leftover from the morning and the food which was served w...
May 04, 2019 by Shyam Singh
IRCTC - Refund not paid Open
दिनांक * मई ** को टिकिट कैंसल करवाया गया था जिसका रिफ़ंड * साल बाद भी नहीं मिला है | कई मेल कई कॉल आइ...
May 03, 2019 by MANOHAR SINGH SINDHAL
Happyeasygo.com - Refund not given from of flight cancellation Open
Jetairways flight *w-*** was cancelled on ** Feb **** and I have book ticket from travel agency happyeasygo.com. They are not refunding my flight cancellation money. Just making excuses every time but jet airways have refunded them full money. ...
May 03, 2019 by Mahesh singh
Makemytrip (india) Pvt. Ltd. - Travel package issue Open
I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund. *. ...
May 02, 2019 by Manoj Bansal
Yatra.com - Money not refunded for cancelled flight Closed
Through yatra, I booked a Jet flight for my parents from Lagos (Nigeria) to New Delhi (India) dated **th May ****. Now that the jet flights stands cancelled yatra is not refunding my money. Please help....
May 02, 2019 by Rohan Agrawal
Make My Trip Pvt Ltd - Refund not credited Open
I booked the ticket from MMT. But the booking is cancelled. My amount is deducted. Now they are not refunding its nearly a month....
May 02, 2019 by Zahid
IRCTC - Money not refunded for cancelled ticket Closed
I have cancelled my tickets but money is not refunded yet. I have mailed so many times to IRCTC website. They said money is refunded but it is not credited to my account. Regarding this, I have mailed for so many times. Even I contact bank but ...
May 02, 2019 by Kalyana vinothini
Red Bus - Refund not received Open
Date of Journey: ** March **** Issue: Ticket payment is done but no ticket confirmation. I booked a ticket from Nashik to Pune on **nd March ****, of MSRTC bus. The payment of the ticket was done but due to a technical problem, it stated that...
May 02, 2019 by Vishal Pise
Oyo - Package is not fulfill as promised Closed
I booked * rooms (Anandha residency) which is in Kodaikanal through OYO. But there is no parking facility and even can't able to reach that residency because of the worst road condition. When we contact the receptionist we were shocked by the w...
May 02, 2019 by Anandharaj S
Makemytrip (india) Pvt. Ltd. - Holiday itinerary booked and actual ticket received had variance Open
This is with respect to my booking no NL*************. I had booked a holiday package from MakeMyTrip which included flights with Baggage allowance. The booking card clearly showed this. But when I received the actual ticket, for one leg of the...
May 01, 2019 by Neville Savio Kujur
Make My Trip - My flight tickets are cancelled without informing Open
I missed the flight on **th April ** (BAH -TRV) Gulf air. That day I bought a new ticket for my travel to trv on **st April **. After **nd April I applied my cancellation request for my ticket **th April. Some times later I got an email MMT say...
May 01, 2019 by SYAM KUMAR
Oyo - Got cheated by the company Open
I have done * room booking with Oyo (Oyo ***** hotel Anupama) on ** April and prepaid them tariff of room for * night stays for the check-in date of **/**/**** and check-out date **/**/****. Without any prior information on the check-in date, t...
May 01, 2019 by Somesh Saran
OYO Rooms - Cheating in refunding the money Closed
The problem which I have faced by Oyo booking is that we have reached the hotel OYO ***** Varsha Boarding And Lodging, Manipal at *.** pm to visit KMC hospital Manipal. Afterwards, we have referred booking id UMNE****, which I have paid for one...
May 01, 2019 by BASKARA M
Makemytrip (india) Pvt. Ltd. - Due to cancellation, I got to spend extra Open
I booked flights to Malaysia from Trichy on **th April. My travel date was on **th April. The amount was ***** INR. Money was deducted from my account but I didn't get any confirmation. Instead, I got a mail of cancellation and refund. They sai...
May 01, 2019 by Sunitha M
Nirmiti Resorts & Clubs - Regarding holiday package Open
I have been fooled by Nirmiti Resorts and club. I had been to Goa for vacation in December ****. The man took us to hotel telling that we have got our lucky draw and price will be given immediately. After going there, a lady came and asked us m...
May 01, 2019 by Abdul sadique
Snow Travel Club - Honeymoon package amount not refunded Open
I had book the honeymoon package of ***** for * night and * days for Shimla and Manali from Snow travel club. I had made the *st payment for ***** from paytm for booking after that they had demand for the remaining payment of ***** because hote...
May 01, 2019 by Sayyed shafi ahmed
Makemytrip - Non cancellation of ticket Closed
I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...
Apr 30, 2019 by Krishnakumar
Goibibo - Refund of flights booked not given Closed
We have booked the return flight vide PNR ARCTWV and flight no. *w *** and *w **** through Goibibo. After cancellation of flights from Jet Airways, we contacted Goibibo for the refund. After passing more than ** days we have not received a refu...
Apr 30, 2019 by Radhey Shyam Sharma
Oyo - Bad customer support and cheating Open
Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...
Apr 30, 2019 by Lourdu Vinoth
Hotel Imperia Rajapeth Amravati Maharashtra - Hotel not honouring my booking Open
Booked Hotel Imperia for accommodating my guest on *th to *th May ** online through Agoda website on **th April **. For which I got a confirmatory mail after paying the full amount in advance. On approaching hotel on **th April ** the property ...
Apr 30, 2019 by Snehal Prakash Chavhan
Nirmiti Resorts & Clubs - Fake membership promised Open
Nirmiti makes fool of the people by giving them fake membership promise. It happened with me in Goa in November ****. As they committed to refund the amount. From the past * months, they are giving false dates. I have not received even a single...
Apr 29, 2019 by Ankit Suman
Travelgenio - Refund not received Open
Due to changing of flight timings by the airlines, I had a word with airlines and Travelgenio customer service. I had cancelled my flight, want to know when will I get my refund as per customer service staff told me I would get ***% amount back...
Apr 29, 2019 by Arti hooda
Sotc - Fed up with harassment Open
This is the first time we have booked our tour for * people to Europe with SOTC and in the very first deal, we have felt that SOTC is the worst travel agency ever. We have booked our tour by paying Rs. * lakhs on **.**.**** vide booking file nu...
Apr 28, 2019 by Jhelum
Make My Trip Pvt Ltd - Refund not issued Open
I have booked my flight ticket on **th March **** from makemytrip. The journey date was **th April. I got notification from spice jet on *th April that the flight is cancelled. I was eligible for a full refund. I cancelled the ticket and applie...
Apr 28, 2019 by ROHIT KUMAR
Goibibo - Refund not received Open
I am facing refund issues for tickets I booked from Goibibo website in the month of January ****. I had initiated cancellation directly at the airlines portal and I was told to contact you so that the money is returned back to the source I thou...
Apr 28, 2019 by Akash Agrawal
Redbus - Refund not received Open
My transaction failed but the money went conveniently into their "wallet." Now they wouldn't give me the money back saying I chose that. I wouldn't have chosen that if they had made it clear that it would forever be stuck in that. Fraudsters! ...
Apr 28, 2019 by Ducasse
OYO Rooms - Check in denied Open
I had booked a room from Oyo Rooms application for three people on property Collection O ****, Mahipalpur, Delhi near airport and booking ID for the same was SUCT**** for the date **th April **** to **th April **** (* day). The booking was for ...
Apr 27, 2019 by Mantraraj Naik
Vacation Yaari - Fraud travel agents Open
I booked Vacation Yaari for a package to the northeast (Sikkim). They trapped me with the alluring package and asked me to deposit ***** INR to their account. I did it on April ** and have the proof as well. They promised to send me the hotel...
Apr 27, 2019 by Shailesh Tiwari
Agoada - Booking confirmation not received but amount got deducted Closed
I was booking through Agoda a website. After giving the details of my card to pay the page session expired. But my amount got deducted from my account. When I am continuously trying to mail them and contacting Cc. No proper information is been ...
Apr 27, 2019 by Vani Bs ghouse
Make My Trip - Booking not accepted by the hotel Open
First of all the hotel not provided a room for me. They didn't accept the local id and even passport for identification. They said that refund will be provided for your cancellation. Makemytrip didn't refund my money. Hoping a refund....
Apr 27, 2019 by Aravind saladi
Red Bus - Refund not given Open
On *th April ****, I booked a ticket for the journey from Aligarh to Lukhnow by Red Bus. The amount was deducted but the seat was not allocated. The passenger was deboarded from the bus. We have to suffer humiliation, mental harassment and a lo...
Apr 26, 2019 by Mohd Saif Khan
Makemytrip (india) Pvt. Ltd. - Illegal withdraw from account Open
I booked air ticket (booking id NF************** through MakeMyTrip and I applied coupon code where I was supposed to get **** as a cash back into my bank account but due to some technical error from the MakeMyTrip side, I received cashback twi...
Apr 26, 2019 by Abhishek kumar
Make My Trip - Amount debited from my account but no booking confirmation Closed
Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...
Apr 26, 2019 by Aditi Bhalla
Happy Easy Go - False information given Open
I booked flight from Delhi to Bhubaneswar via Happy Easy Go on *nd April and paid ****/- via Mobikwik. But I didn't get the ticket. I contacted the customer care of Happy easy go. They mentioned there is no payment from your end and I checked t...
Apr 25, 2019 by Aloka Kumar Raulo
Tsrtc - Worst service given Open
Actually, we were (couple with a *-year kid) returning from Srisailam we get into TSRTC Vajra bus which cast was *** per ticket on early morning *.** am. At that time the driver didn't mention that the bus is under repair. He simply took the mo...
Apr 25, 2019 by Girish kumar reddy
Oyo - Denying services and misleading information provided Open
I booked * rooms last weekend in Mount Abu through OYO rooms in Hotel Blue Valley from **/** to **/**. The payment was fully done and on the day before Check-in date I got a message from OYO that said: “ Due to unavoidable circumstances, we n...
Apr 25, 2019 by SUMIT GAUTAM
Goibibio - Customer care not responding and refund issue Open
I had booked JetAirways and Airfrance flight for a round trip from Blr to Ams and back via Goibibo. My JetAiways flight got cancelled. And it was mentioned in the mail that a partial refund will be initiated for the JetAirways flight. Following...
Apr 24, 2019 by Saloni
IRCTC - Air ticket money not refunded Open
I made payment for the air ticket from IRCTC air app on **th April **** and an amount of **** was deducted from my account. But it showed the booking failed after ** mins. I waited for three more days and booked a ticket for the same flight fro...
Apr 24, 2019 by Manish Kumar
Redbus.in - Cheating with cancellation policy Closed
I've booked a ticket with RedBus on **th April from Hyderabad to Bangalore. I've checked the cancellation details within the app before booking the ticket which says I can cancel anytime before * pm on **th of April with a cancellation fee of *...
Apr 24, 2019 by Chaitanya Reddy
Goibibo India Private Limited - Refund not given Closed
I booked a cab in the goibibo app on **/**/**. They took advance of Rs. *** for scheduling my travel. But till date I didnt get any information about the cab nor did I get the refund which was paid in advance....
Apr 24, 2019 by Kapil Kumar Sharma
Tsrtc - Incomplete transaction refund not given Open
I tried booking a bus ticket with TSRTC which was failed. But the money was detected from my account. As per the mail attached the money should have credited to account within *-** days. I have called the HDFC and TSTRC but with no avail and wi...
Apr 24, 2019 by Naveen Kumar Arroju
Yatra.com - Not refunding for the cancelled ticket Offered Resolution
We booked flight tickets from Toronto - Paris Paris - Mumbai and Mumbai-Hyderabad. Due to the cancellation of jet airways, flight Yatra asked me to reschedule. I said we wanted to cancel the itinerary as jet airways were closing down and becaus...
Apr 23, 2019 by Pradeep kolanu
Oyo - Did not support on my booking Open
I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me...
Apr 23, 2019 by Manisha
Yatra.com - International flight return ticket cancelled but refund is not given Closed
I booked a partially refundable international flight ticket ( for my wife ) from New Delhi to New York (USA) and back to Delhi from yatra.com of Rs. *****. The return flight was much delayed by more than * hrs due to which I cancelled it with ...
Apr 23, 2019 by MOHIT SONI
Clear Trip - Payment get failed Open
I booked the flight ticket from Indore to Hyderabad on **-**-**** for the same day flight on Air Asia at **:** Hrs for **:** flight. The payment has been deducted from my credit card and displayed as payment failed in my clear trip account. I c...
Apr 22, 2019 by Satyanarayana Raju D V V
IRCTC - Non refundable money after ticket cancellation Closed
I had booked my ticket on */**/**** from Gorakhpur to Allahabad. I made the payment online. But the ticket was automatically cancelled. So from that date to now, I did not get back my money in my account. Pnr: **********...
Apr 22, 2019 by Arjun singh
Goibibio - Not refunded after flight being cancelled by the airline Closed
I had a flight from Kolkata to Lilabari on **/**/****. The flight was cancelled by the Airline. I had used Goibibo's platform to book the tickets. Ever after logging a service request (********), I am yet to be refunded. They are not responding...
Apr 22, 2019 by Ramanuj
Zoi Holidays - Amount not refunded and deficiency of service Open
I did not want to write this but I have to as I have no other options. I received an invitation call and message from Zoi holidays, office no ***, city centre *nd floor, Gurgaon road that I and my wife are invited for free vouchers and ** minut...
Apr 22, 2019 by Abhinav Rattan Thapa
Ola Cabs - Charging cancellation fee Open
I already paid the fees but not refunding my fees. Please do the needful....
Apr 22, 2019 by Govind goyal
Ksrtc - Proper bus not provided Open
I had booked for a club class bus from Mysore to Bangalore and the booking details have been attached asunder. But despite booking it a week before they made us travel in a normal bus and upon asking authorities they told us to adjust the avail...
Apr 21, 2019 by Ashish.S.R
Yatra.com - Cheated by fraudulent scheme of lowest price Offered Resolution
I booked a room through www.yatra.com on **.*.** for Rs.****/-. After booking when I searched for the www.booking.com site, I found a better room on the same day at the same hotel at a lesser price for Rs.****/-. As per the lowest price guarant...
Apr 21, 2019 by D Sunil
Easemytrip.com - Money taken but booking not made Closed
The complaint is regarding my baggage booking which I did from EMT for my Air Asia flight from Bangkok to Phuket. I have purchased ** kg of baggage from EMT for Rs ****. We were informed at Bangkok airport that EMT has not updated and paid the ...
Apr 21, 2019 by Aman jain
Oyo - Refund got declined Closed
Booking ID: TURG**** I booked Oyo ***** ( Luxury Home ) for * nights from Wed ** April to Sun ** April and paid online Rs ****. On **th April I reached the location provided by Oyo app. There was no hotel in the particular location. The locals...
Apr 20, 2019 by Zaki Ahmad
Goibibo India Private Limited - Hotel booking not done Open
This message I got: Your hotel booking is confirmed at Oyo **** Zapper, Kolkata, India, HTLRSQWU*T Yesterday I had booked a hotel for three nights stay in Kolkata through Goibibo. On **-**-****, I had called to hotel caretaker-**********, they...
Apr 19, 2019 by Sanjay Kumar
Make My Trip - Customer harassment done Closed
We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...
Apr 18, 2019 by Anushruti chatterjee
Goibibo - Refund not given Open
Not giving a refund of cancellation of flight by airlines. Despite airlines saying collect the whole refund from the agency. Firstly they did not send any ticket for my booking from Shymkent to Delhi and when the flight has been cancelled they ...
Apr 18, 2019 by Hiteshi Sharma
Red Bus - Bus did not showed as per the boarding time Closed
I booked a bus from Redbus en route from Ahmedabad to Udaipur. The name of the travel was Laxmi travels. The bus was scheduled to come at *:** pm at the boarding point. Redbus notified the information through the message about the bus and the c...
Apr 18, 2019 by Prasun khabya
Goibibo India Private Limited - Refund for flight ticket Open
I had booked one ticket for Bangalore to Bhubaneswar on Goibibo for **th of April just the day before as it was urgent. I got a connecting flight. First one was AirAsia from Bangalore to Hyderabad at *.** pm then it was IndiGo from Hyderabad to...
Apr 18, 2019 by Chittaranjan Mohanty
Vacation Yaari - Service not delivered and amount not refunded Open
This complaint is regarding a travel agency named Vacation Yaari (www.vacationyaari.com). Their staff Mr Nikhil approached me for a holiday booking for Ooty/Wayanad. As per the offer letter sent from hello@vacationyaari.com, I had credited Rs.*...
Apr 17, 2019 by Zachariah Ninan
Qnet India Vihaan Direct Selling Pvt Ltd - Regarding travel package refund Open
One of my close friends cheated me with Qnet business. On Sept **** he called me and asked me for doing business. I said no then he convinced me for ***** Rs. Which I thought is not that big amount I gave him. He did not mention anything about ...
Apr 17, 2019 by Kritika Joshi
Cleartrip - Full refund not received Closed
I have booked a ticket on **th of March **** from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs *****. The trip id is ************. However, the name I entered there was wrong and I immediately called the Cleartrip cus...
Apr 17, 2019 by Jithin Das
Agoda - Non repayment of booking Open
I booked a room at Oyo***** Hotel Bella Vista, New Delhi. The booking was done by Agoda.com for **th April ****. I arrived at the hotel. But they did not allot the room. My booking id is *********. I requested to refund the amount Rs. **** paid...
Apr 17, 2019 by Gigy Varghese P
Goibibo - Refund is not given for cancelled transaction Closed
I booked train tickets from Goibibo which gets cancelled and the money is deducted. They are sending me emails from weeks saying the refund is done but I haven't got single money from them. Also, they haven't provided me with the ARN ref number...
Apr 16, 2019 by Abhinav sharma
Goibibo - My amount is not refunded yet Open
My amount is not yet refunded ** days has been passed still my issue is not solved. When I asked kindly let me know the process how far it gone when my amount will refund to my account. They said money has been initiated. Kindly please help me ...
Apr 16, 2019 by Dipti dhara
Ola Cabs - Not refunding my money Open
This in regard to OLA outstation trip taken on **th March ****, CRN **********. In my previous communications on respective social media handle where I mentioned about a Credit Card transaction amounting ₹ **** (disputed amount). My bank has ...
Apr 16, 2019 by Vishal Mittal
Oyo - Didn't provide room and amount is deducted from my account Open
I made a booking from OYO mobile app on **th March **** from my uncle mobile number. While paying the charges the app shows the error of unsuccessful transaction but the amount is deducted from my account. When I reached the hotel in Laxmi Naga...
Apr 15, 2019 by Ashutosh kumar Singh
Goibibio - Cheated by the company Open
I booked a return ticket for Delhi-Singapore from Goibibo on Dec *, ****. Total cost was *****/-. On **/**/**, Goibibo informed me on the message that the flight have been cancelled and I should reach out to Jet Airways to resolve my issue. I f...
Apr 15, 2019 by Harsh Batra
Oyo - Changed my hotel without any confirmation Open
Oyo changed my hotel without any confirmation. I paid for Vardhman hotel and they allow me a pearl hotel. They allow my room to some other person. I want my *** Rs refund. Please help me....
Apr 15, 2019 by Harsh
Snow Travel Club - Waiting for refund of booking amount Open
This is to bring to your notice that I have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted INR **,***/- from me towards family travel trip to Tirupati. On th...
Apr 14, 2019 by Sachin
Cleartrip - Refund not received Closed
I have booked a ticket on **th of March **** from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs *****. However, the name I entered there was wrong and I immediately called the Cleartrip customer care for support and I ...
Apr 14, 2019 by Jithin Das
Goibibio - Hotel cancelled but not giving refund Open
I made * cancellable hotel reservations through Goibibo. Firstly they generated the booking id but the actual reservation not happened for * of the hotels I came to know this when I called the hotels directly. I contacted all three hotels, and ...
Apr 13, 2019 by Navneet Gupta
Goibibo - Refund not given despite payment of ticket Open
I try to book my ticket via Goibibo around one month back. Despite payment, they showed in their chatbox payment not received and didn't send any ticket. Somehow I managed to get my ticket from airlines and now when the flight have been cancell...
Apr 12, 2019 by Hiteshi Sharma
Goibibo - Refund not given Open
I booked a ticket from Goibibo online. I made the payment and the payment was successfully deducted from my account. The ticket was supposed to confirm in ** mins which didn't happen instead it has been ** hours or more the ticket was visible i...
Apr 12, 2019 by Huzefa Taher
Cleartrip - No refund for failed booking Closed
Cleartrip is not refunding amount for failed booking even though bank and intermediary ccAvenue is stating successful transfer to Cleartrip account. They are cheating customers. Customer service is pathetic and they do not help in case of any f...
Apr 12, 2019 by P KUMAR
Goibibo India Private Limited - Refund not processed for flight cancellation Open
My Flight from Kolkata to London (PNR: REVWFI) has been cancelled by Jet airways. Also, in the mail, it is written that I am eligible for a full refund. Please help me in getting the refund ASAP. My frustration is at a peak as none of Goibibo e...
Apr 12, 2019 by Anupam Sharma
Make My Trip - Harassed by the company Closed
I made a booking through MakeMyTrip for two adults and one child to Hotel Malas, Panchgani for one night on *th April ****. On arrival, I was harassed by the front office receptionist by saying that I did not provide the correct age of my child...
Apr 12, 2019 by Tina mitra
OYO Rooms - Paid full money but stayed only for 15 minutes Open
I checked into Day Inn Oyo Room Chennai on *rd April in Chennai (ID ZOVT****). The hotel and the room nowhere close to the image and reviews that were put on OYO. The staff was unruly and fearing my life I checked out within ** minutes. The un...
Apr 11, 2019 by Vivek Thomas
Happy Easy Go - Refund not given Closed
My PNR number was RNRGNR with a two-way journey. I wanted to cancel my return ticket three days prior to the journey. The app of happy go easy wasn't helpful so I went ahead and cancelled the tickets from the Indigo website receiving a refund o...
Apr 11, 2019 by Aakriti upadhyay
Redbus - Refused to refund Open
As I was booked my travelling through Redbus last **st March ****. Unfortunately, my booking was cancelled but my money (Rs. *** ) was credited by Redbus. I called Redbus customer team and complaint about this incident but still, they are not s...
Apr 11, 2019 by ROSHAN KUMAR M
Goibibo - Cancelled my return ticket Open
I booked * round trip ticket from Delhi to Singapore (Jet Airways) using Goibibo and total I paid *****. I got confirmed ticket for the same attached is proof from Goibibo side. But just some days before to upward journey they cancelled my retu...
Apr 11, 2019 by Udit Raj Ahuja
Make My Trip - Refund not made for the cancelled flight ticket Closed
I had cancelled round trip booking flight Delhi-Sydney on **.**.**** and till date, no refund has been done. Their support customer care and chat are absolutely pathetic. No one replies. Booking ID is NN*************. Kindly resolve this issue....
Apr 11, 2019 by SHAILENDRA KUMAR
IRCTC - Train ticket cancelled but amount not refunded Open
IRCTC refunded an amount of Rs.**** on *th March **** with details enclosed but not credited to the beneficiary account. Please take necessary action to refund the amount....
Apr 11, 2019 by Boda Sailu
Make My Trip - Forceful usage of cash over original payment Closed
The hotel normal cancellation policy allows free cancellation till ** hours before check-in time and I had double black MMT membership. I specifically called the MMT support to request that they use the normal hotel cancellation policy for two ...
Apr 10, 2019 by Manav Prakash
Redbus - Want refund of bus ticket Open
On *th April ****, I booked a bus ticket online for a female passenger to travel from Baramunda bus stand (Bhubaneswar) to Sunabeda (HAL township, Koraput) on **th April ****. But due to strike on **th April the bus did not come on that day. So...
Apr 10, 2019 by Rakesh Kumar Pradhan
Goibibo India Private Limited - Incorrect bookings done Open
I made a booking through Goibibo online portal for my international travel from Bali to Pune (DPS-PNQ) on *th April ****. Attached is the screenshot on what was shown to me on the website. The booking was confirmed and I also received an email ...
Apr 10, 2019 by Gita Gosavi
Make My Trip - Wrong information provided Open
I booked the flight ticket from MakeMyTrip portal. The ticket was booked from New Delhi to Auckland and return. At the time of booking on the MakeMyTrip portal, the fare was showing refundable. Once the booking was made. I got the pdf of the t...
Apr 09, 2019 by Hemant Rathi
Ixigo - Online booking failed but not refunding the amount Open
I book flights from Ixigo application. Unfortunately, the flight got cancelled. Also, the amount was debited from my account. I send all the details to Ixigo online but they are still not refunding my amount. Please resolve this problem....
Apr 09, 2019 by Sameer Shah
Make My Trip Pvt Ltd - 3 year child not taken back home due to wrongly issued tickets Open
MakeMyTrip issued us wrong tickets for international travel after taking full payment. On returning back, airlines not found child name in their system. On complaining about long they issued stand by invalid boarding pass without seat no. for t...
Apr 08, 2019 by Kilon Pradipbhai Mehta
