Goibbibo - ROOM BOOKING ISSUE WITH GOIBIBO ^Open

Summary of Room Booking Issue with Goibibo: The customer, Nabeel, booked a room at FabExpress JP Villa in Varanasi (Booking ID GH**************) through Goibibo but faced serious issues. Upon arrival, the room was found to be in poor conditi...

Oct 10, 2024 by HAMID NABEEL

Laxmiholidays - Inappropriate Conduct and Denial of Washroom Facilities for Women and Kid ^Open

I am writing to formally lodge a complaint regarding the disappointing service I experienced during my recent journey with LAXMIHOLIDAYS Bus Service, which starkly contradicts your reputation as the best bus operator in North India. On **th Ju...

Jun 18, 2024 by ANUSAYA BOSE

Make my trip - Entry denied at oyo rooms booked via makemytrip ^Open

Room was booked in the oyo hotel thru MakeMyTrip At the reception they denied Checkin On taking to the make my trip they did not bother to help us . I want the refund of my money ...

Apr 09, 2024 by Harpreet Ruprai

Make my trip - Formal Complaint Regarding Unacceptable Conditions at The Getaway Property ^Closed

Dear MakeMyTrip Customer Service, I am writing to you today to formally lodge a complaint regarding the appalling conditions experienced during my recent stay at 'The Getaway', a property hosted by Sagar through your platform. My booking ref...

Mar 23, 2024 by Shrey Krishna

Oyo - DIRTY UNHYGIENIC ROOMS ^Open

I had a recent booking and i wanted to file a complaint about it. Booking id- DIV*****. The room we received was absolutely dirty, the sheets were not cleaned, AC wasn't working and the washroom had leakage. On top of that the receptionist fals...

Mar 23, 2024 by Ashray

Oyo - OYO Room Not Allowed even when paid ^Open

I had booked OYO Townhouse OAK Armeria, Lucknow for the stay of **th May to **th May. I had booked the room ** days in advance and made the full payment already. One day prior to check-in on **th May, I had called the property owner and informe...

Mar 13, 2024 by Arjit Kumar

Oyo - OYO room not as per expectation given basement room ^Closed

I had booked an OYO room through GOIBIBO for Hotel Shiva's valley oyo townhouse , Metgutad,Mahabaleshwar from Jan **th to Jan **th by looking at their room photos. When I reached the hotel, I was rudely informed by the hotel manager Mr.Abhish...

Jan 28, 2024 by Mahesh Kalyanasundaram Iyer

Makemytrip - Complaint Seeking Refund and Reimbursement for Fraud scam by MakeMyTrip ^Open

Complaint Seeking Refund and Reimbursement against Fraud/ Scam by MakeMyTrip: I want to file a complaint about our booking experience with Hotel Bharat Mahal Palace, Jaipur through MakeMyTrip for a *-night stay from ** Dec to ** Dec. We mad...

Jan 02, 2024 by Arun Paliwal

Make my trip - Cheated on Singapore Hotel Booking ^Open

I had booked Holiday Inn Express, Katong, Singapore for my trip from **th to **th November. It was rated *star by MakeMyTrip and said it had good services and facilities. When I checked in on **th, they put me up in a room which had no faci...

Nov 22, 2023 by Dr. Deepa Nagarajan

Oyo - Room booking ^Open

I hv booked a room in Hotel Crown Agra Oyo on **th of June for **th of October. Due to train tickets are not available so I hv cancelled booking on *th of July. Still showing successfully processed refund but I didn't get yet the refund of ****...

Jul 25, 2023 by Shahnaaz Husain

Make my trip - Unhygienic hotel room with a Rat crawling on bed ^Closed

It was a terrific experience with make my trip hotel booking. Booked a * Star property in goa for a week to have a relaxing get away with my husband and * year old kid. But as soon as we entered the room it was a disaster. The room was so stink...

Feb 21, 2023 by Sapna Bandekar

Easemytrip - Hotel room not provided after confirm booking and advance payment ^Closed

This Is With Reference To My Booking EMT ********* But When I Reached Hotel ,Hotel Refused Room. I Called Easemytrip Customer Care And They Just Refund The Money. But What About All The Trouble Faced By Me And My Family. Our Travel Plans Failed...

Dec 18, 2022 by sunil kumar

OYO ROOMS AGENCY - OYO ROOMS AGENCY MISCONDUCT ^Open

MYSELF MR RAMESH KUMAR A CUSTOMER OF OYO ROOMS AGENCY BOOKED AN HOTEL WITH OYO ROOMS BY USING MY LOGIN ID WITH MOBILE NUMBER ********** WELL IN ADVANCE AT OOTY, TAMILNADU HOTEL NAME IS COLLECTION O **** ORCHID INN WHICH I BOOKED FROM ** OCT TO ...

Oct 27, 2022 by RAMESH KUMAR

Agoda - Booked a wrong room and taken payment with a promise not to take any payment ^Open

I had booked a room for stay on **th and **th December **** in Le Pondy through the website (www.agoda.com). After confirming the booking, I was asked to enter credit card details which was told just for information purpose and would not be cha...

Dec 07, 2021 by Prashanth Mohan

St Laurn Hotel Korgaon Park Pune - Room cancellation not refunded ^Open

Had booked ** rooms for **th April **** by paying a **% advance of **,*** on *th of February ****. Later had cancelled the bookings on *th April due to COVID (As per their own cancellation Policy, it is a ***% refund if canceled before ** days ...

Oct 19, 2021 by Shashank Aithal

Yatra Com - Room not confirmed ^Closed

I have booked hotel room in yatra app ....amount is debited from paytm upi but room is not confirmed...

Sep 17, 2021 by Vaddavalli mahesh

Oyo hotel g s residency - Extra payment taken for room at last moment ^Open

Booked hotel through oyo at price rs*** including rs*** paid online,when reached hotel they denied payment through oyo and took payment of **** for the room and stated that it includes tax and all and they will give the bill also,but during che...

Sep 13, 2021 by Atul kumar singh

Make My Trip - Money got deducted but room wasn t booked ^Open

I found no link to contact you through app, your customer care number is useless. I made a room booking today (**-**-****)and paid through my hdfc card and the money got deducted but the room was not booked and so I wasn't provided any booking...

Mar 20, 2021 by Abhishek Jamwal

Oyo - OYO hotel booked but there wasn t room available ^Open

I booked OYO flagship ***** Narayan nagar hotel at Hinjewadi, pune dated ** Feb ****. Booking id is UP*M****. I suffered a loss of **** INR because of emergency booking done in the other hotel and cab expenses. OYO didn't helped me in this sit...

Feb 25, 2021 by KAPIL KISHANRAO SHELKE

Oyo - Room not offered even after confirming with hotel and payment was done through paytm ^Closed

Dear sir/maam, I am shalu I did a booking on **th july **** at oyo ***** VIP PALACE with booking id NSDJ**** at oyo rooms kolkata i was called thrice from yesterday regarding my stay i have confirmed my booking from my side and they confirm...

Jul 27, 2020 by Shalu singh

oyo rooms mumbai - Terrible room service ^Open

This was our worst experience with oyo. Staff is terrific I couldn’t imagine someone could be this rude with their customers. I will never ever recommend this hotel. They allotted us a room which was in a worst condition something was coming ...

Jun 23, 2020 by Prashanth udayar

OYO Rooms - Cheated by OYO Rooms ^Closed

This is regarding my Booking ID MUFT****. I had booked with hotel OYO ***** Mumtaz Mahal in Agra for *th March ****. On the after noon of *th March ****, i got to know from the manager of the property that the property was going to be closed f...

Apr 14, 2020 by S Arefin

Oyo - Oyo Team had cancelled the room which was booked due to their technical error and never received res ^Open

Oyo Team had cancelled the room which was booked due to their technical error and never received resolution. I had contacted their customer care as many as ** times speaking to Many people which went for * days without resolution...

Mar 04, 2020 by Sandeep Balan

Hotel Golden Leaves - Hotel rooms not cancelled and amount not returned ^Open

Booked two floors of Hotel rooms (** rooms on *th Jan **** for a family event from **th Jan to *st Feb **** and only * rooms on **th Jan **** and *nd Feb **** after checking * available rooms and on the condition that all the rooms are in prope...

Feb 07, 2020 by Maddineni Kishore Kumar

Oyo - Collected money but failed to provide room ^Open

I have not yet Moved IN..Please refund my money as there is NO oyo anymore,,Am staying out in personal expenses inspite of paying full amount to Oyo. I have paid the full money but the "Building Name - OYO LIFE NOD*** Golf Course Metro...

Jan 30, 2020 by SURAJ LAL

Orange Tours and Travels - False commitments and misguiding ^Open

It is completely disappointing that whatever Orange Tours and Travels have promised in their advertisement and promotion are nothing but the false commitments. *They forcefully dropped us on highway instead of pre-decided dropping point. (but ...

Jan 08, 2020 by Dipesh Chotaliya

Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room ^Closed

I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...

Jan 03, 2020 by Roy Thomas C

India Today Media Plex - Worst room service ^Closed

Oyo property **** corporate park (Grater Kailash, Delhi has worst service, bed sheet are very dirty even not changed the sheets after last guest checked out this property. so many hairs stick on pillow as well as bed sheets..rooms are badly sti...

Dec 19, 2019 by Amardeep sharma

Oyo - Denied rooms at the time of check in ^Closed

Myself Rochelle Britto- journalist @Economic Times. This email is regarding my grievance with Oyo. Below is the brief history of the terrible issue faced by me: *- booked an Oyo for a trip to Port Blair- Havelock from **-** December and @...

Dec 18, 2019 by Rochelle Britto

Oyo - Rooms denied by hotel ^Closed

This Fool Denied me the room and misbehaved as well, Oyo Silver Key ***** near A One Hospityal, Paschim Vihar ,Delhi....

Nov 23, 2019 by Anish Kr Singh

Oyo - Oyo booking confirm but rooms not given me when I reached hotel ^Open

Oyo booking is accept but when I reached hotel then they said me sorry mam there is no rooms available. And then I talk to company but there is employees not responding well. They said me we shifted another hotel. And another hotel distance * k...

Oct 20, 2019 by Sweta kushwah

Oyo - OYO unethically booking room at a ruined old hotel using fake old images on mobile application ^Open

Booked an Oyo room at Oyo **** - Golden Park Kirti Nagar on **th October ****. It was a prepaid booking without refund option. The pictures shown on the mobile application were decent and hence, I made the full payment for the room beforehand. ...

Oct 19, 2019 by Arpit

Oyo - Room not provided ^Open

I have booked * rooms in Hotel Ganapati TEZPUR online for my marriage but they have not provided me any single room as they told me that it's a very low rate. I want very strict action against the hotel....

Oct 12, 2019 by RAJ SAIKIA

OYO Rooms - Oyo rooms not refunding the money ^Open

I booked an OYO for *th September when I reached the hotel they said they are not entertaining customers who have made an advance payment of the room. I contacted the customer care but nobody helped and then they made a fresh booking for which ...

Sep 07, 2019 by Himani Bihagra

Oyo - Deluxe room very dirty ^Open

Booking deluxe room but provided a very dirty and smelly room with bed sheet and pillow. Please do the needful....

Sep 03, 2019 by Prince

Goibibo - Hotel manager not give room as per mentioned in goibibo ^Open

I had booked one ***** Hotel Silverton spot at Jalandhar with booking id HTLVKFKPAU on ** Sept ** from Goibibo app. There is nothing mentioned over there about AC and Non AC rooms. But, when I entered in hotel reception person, denied me to giv...

Sep 03, 2019 by Parkash chand

OYO Rooms - OYO Rooms didn't refund my full money ^Open

I booked hotel through OYO rooms and paid full amount also but hotel management denied my check in due to low tariff issue.I called OYO help desk on same day, oyo help desk asked me to pay Rs.**** to hotel management and assured me to refund fu...

Aug 30, 2019 by Raj Mondal

OYO Rooms - OYO Rooms didn't refund money for denied check in ^Closed

I booked hotel through OYO rooms and paid also but hotel management denied my check in due to unavailability of rooms.I called OYO help desk on same day and cancelled my booking,they didn't refund my money.Almost one month over still they didn...

Aug 27, 2019 by S.BALAJI

Oyo - Oyo room booked from official oyo app but oyo hotel denied to check in ^Open

I booked in Oyo ***** for * adults and * room (for my parents) in name of Kanaiyalal (my father) but when my parents reached there hotel manager denied to check in as they have broke collaboration with Oyo and if you want to check in hotel offl...

Aug 25, 2019 by Ujas patel

Amora Hotel - Our payment has not been made by Oyo Rooms as a partner ^Closed

We were in partnership with Oyo rooms and they blocked our payment of *,**,*** Rs. Now it has been two months and they not giving payment and neither NOC of contract discretion....

Aug 25, 2019 by Ketan

Oyo - Room not provided many times ^Closed

I have booked a room in oyo kolkata. My booking is confirmed but when i reached the they room are not available in this price .if room not available in this price so why so me in this app.I have wait * hours but oyo team does not help properly....

Aug 24, 2019 by Aif

OYO Rooms - Cheated by OYO rooms ^Open

We booked OYO rooms “OYO**** Hotel Rock Heaven” at Naldhera road in Shimla from **th June to **th June ****. We are a family of * (* adults and * kids aged ** years and ** years). When I tried booking the hotel through OYO website or OYO mo...

Jul 27, 2019 by Viren Gharat

Hotel Sajan - I booked the AC room and the hotel fixed it in a messy and poor room ^Open

Worst service. You can see in photo. I booked AC room. धोखाधड़ी की हैं AC रूम की जगह गन्दा सा सड़ा हुआ कमरा दिया गया।जिसमें जगह जगह...

Jul 11, 2019 by Bhag chand sen

OYO Rooms - Worst experience at Oyo rooms & Oyo support team ^Open

Booked hotel for * people and * rooms. Each room should have * double bed and * single bed as mention in the website of Oyo rooms. When we reach the Oyo hotel the rooms provided to us were very small and hardly * people can stay. Raised complai...

Jul 11, 2019 by Prafulla Deori

Make My Trip - MMT booked room not as described ^Open

For our recent trip to Bhutan, we have booked hotels through Makemytrip. Out first stay was at PARO and we have booked an AC room through MMT. When we reached the hotel we came to know from the reception that there is no AC/FAN available at the...

Jul 04, 2019 by Prathap Gangireddy

Zoomcar India Pvt Ltd - Incorrect damage charges levied ^Open

This is regarding booking id JPS*BVKV. We rented an Electric car E** Dash on the **th of April. The car was not in good condition in terms of cleanliness and already damages were there in the car for which as instructed we took the videos and p...

Jun 25, 2019 by Nikita Rathi

Oyo - Denied to provide room ^Open

It's not the first time I have been denied a room after confirmed booking. Last month I went to Pithoragarh and I booked hotels with Oyo. After reaching the hotel I was told there is no room available. I booked a room at * more hotels but they ...

Jun 16, 2019 by Rakesh Pandey

Oyo - Oyo hotels highly unprofessional staff ^Open

I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...

Jun 02, 2019 by Mohit Abrol

Oyo - Room booking refund ^Open

For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...

May 28, 2019 by Athul S Anand

Oyo - Oyo room's did not provide room ^Open

I have booked OYO Room at * pm on **th by booking ID - MJNT **** to Oyo ***** Savoy Guest House. When I reached the hotel I was told that rooms are not available. Then I asked for help from the hotel. They did not help. I tried to Oyo but was ...

May 24, 2019 by Akshat Gupta

Oyo Life - Worse and painful stay in OYO Life ^Open

I am staying in OYO Life after joining an MNC in NCR. Before staying there I have stayed in company accommodation and five OYO Rooms. I am mentally pissed after staying here in this property. The SE who is looking care of the property starts u...

May 24, 2019 by Dipanjan Chakraborty

Railyatri - Worst service and false commitments ^Closed

Why railyatri is a scam and provides the worst customer experience ever. This was my second journey and they heavily disappointed me again. My pickup point was changed without any prior information (Mahamaya flyover to Mayur Vihar Ext.). If I h...

May 21, 2019 by Ashish Chaurasia

OYO Rooms - Stay problem in room ^Closed

Can you please make the check out time as ** hours. This system is too inconvenient. My father and I were travelling from Phagwara to Delhi. We booked an Oyo room and the next day our train was at *:** pm. We literally begged the owner of the h...

May 20, 2019 by Einjala sithara

Oyo - Someone used my email id for booking room in different state ^Closed

Someone used my email for booking hotel in OYO. God knows I tried calling customer care emailed them, messaged them on facebook but of no use. Such bad customer care service. Now I don't know what I should do. I don't want any problems that mig...

May 18, 2019 by ASHISH BHARDWAJ

Oyo - Poor facility by Oyo room service ^Open

I booked * AC deluxe room stay in Srikalahasti but very dirty poor facility. Not able to meet the very basic cleaned facility room....

May 17, 2019 by Senthil Kumar

Oyo - Denied room at 3 am ^Closed

I already booked through Oyo. They called and said the booking has happened but the hotel denied to give the room to me at * am in Nellore. I need compensation for how much I suffer. I didn't get a proper solution from Oyo. The messages detail...

May 16, 2019 by Anoop

Oyo Life - Booked room not given ^Open

I have moved to Pune and I checked a room in OYO Life (Property ID PUN***) to stay a safe and happy life for the long term. When I saw the room it was quite good and I wanted to book it. They don't have any direct booking option so I had to go ...

May 13, 2019 by Sanjeeb Kumar Panda

Zoomcar India Pvt Ltd - Unnecessary extra charges levied ^Open

I booked a car booking id JPS*BLEYJ from **th April ** am to **th April at * pm. I picked up the car at around **:** am on **th as the car was yet to be cleaned. Also, the car seemed to be pretty old with already a lot of small damages. I infor...

May 13, 2019 by Ankit Rao

Oyo - Unhygienic and filthy room ^Open

*) We booked a room through OYO for the Edition O ***** US Consulate on *th of May where we travelled from Mysore to Chennai with booking ID EAFS****. *) When we reached the hotel first they said lift is broken and then the credit card machi...

May 12, 2019 by Ranganath Guptha Ragavendra Singri

Oyo - After hotel room confirmation room not allotted ^Closed

My booking Id in Oyo hotel is ONGR****. They confirmed my booking but while check in the hotel told that they are not tie up with Oyo. Oyo assured me to sort my problem but after * hours they denied and at *:** pm after paying **** room is allo...

May 10, 2019 by Parijat Sourav

Mjt Travels - Left us at mid point of travel without humanity ^Open

I travelled in **** Chennai to Bodi MJT bus on **.**.**** with birth L* and L*. The bus stopped at Dindukal bus stand at **:** am on **.**.****. After information to cleaner, we got down for restroom which is opposite of the bus. On return, we ...

May 07, 2019 by Vijayan

Make My Trip Pvt Ltd - Wrong hotel room allotted ^Open

I booked a hotel in Dubai from **th April to the *th of May for * adults on MMT. After reaching there I get to know that room was only for two people and MMT has given us the wrong booking....

May 07, 2019 by Nitesh mohite

Oyo - Did not support on my booking ^Open

I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me...

Apr 23, 2019 by Manisha

Oyo - No room allotment ^Open

I had booked on Oyo. When I had reached I was waiting outside for * hour nobody was lifting the phone. And booking is still confirmed I dont know what to do. My booking id: PWGZ****....

Apr 20, 2019 by Ethender

Oyo - Cheating regarding rooms pics presented on website ^Open

I booked a room with Mukut Regency through Oyo customer care and upon payment of cash on the counter, I was allotted a room whose walls were waterlogged leading to foul smell all around. My *-year-old kid and husband were also very uncomfortabl...

Apr 19, 2019 by Anshita Rai

Oyo - Didn't provide room and amount is deducted from my account ^Open

I made a booking from OYO mobile app on **th March **** from my uncle mobile number. While paying the charges the app shows the error of unsuccessful transaction but the amount is deducted from my account. When I reached the hotel in Laxmi Naga...

Apr 15, 2019 by Ashutosh kumar Singh

hotel midtown - Cash robbery from the room ^Open

Hotel midtown bus stands Amritsar is a very bad hotel. Staff chor h yaha k sare log. Meri wife ke bag se **k nikal liye inhone. Request hai ki is hotel m kabi na ruke. Complaint ki to hotel staff support b nhi kr rha. Chor hai yaha k sare log. ...

Apr 12, 2019 by Pramod kumar