Cleartrip - Complaint Against Cleartrip Payment Debited but Booking Incomplete ^Closed

Dear Voxya Team, I am raising a complaint against Cleartrip regarding an unresolved payment issue. On November **, ****, I attempted to book a trip on their platform. The payment of ₹**,*** was successfully debited from my HDFC Bank account...

Nov 27, 2024 by Ajay Masih

goibibo and marriott - Travel booking not honoured ^Open

Hi , This is with reference to pre paid booking made after making full payment on ** august **** for stay at courtyard by marriott at WTC, Abu Dhabi for *st november **** that was booked through goibibo app and the same was duly confirmed t...

Nov 23, 2024 by jayant kumar bahety

Agoda - Agoda Flights Booking ^Open

Already got an approval from the airlines for the refund it's been * months . But they are not taking any action....

Nov 23, 2024 by himank

Mmt - Hotel Booking cancelled on the check in date ^Open

I booked * star hotel with MMT for my family in Dubai for * nights, on reaching Dubai, MMT cancelled our booking and neither provided alternative hotel stating that whole city is booked due to an event. We were ** people left without a stay in ...

Nov 15, 2024 by Kshitij waghmare

Thrillophilia Adventure Tours Private Limited - They haven t refunded my cancelled booking amount ^Open

I've booked a trip on Thrillophilia site, I've initiated a cancellation request but neither they've refund the amount nor they addressed the ticket properly....

Nov 06, 2024 by sampath kumar

Make my trip - Request for Partial Refund Due to Incorrect Dropping Point and Poor Service Booking ID ^Open

I am writing to address an issue with my recent bus booking from Lucknow to Kainchi Dham. I had already raised a complaint with MMT customer care on October **, ****, but I have not yet received a resolution. To provide further details, I book...

Oct 17, 2024 by Ashutosh Tiwari

Goibbibo - ROOM BOOKING ISSUE WITH GOIBIBO ^Open

Summary of Room Booking Issue with Goibibo: The customer, Nabeel, booked a room at FabExpress JP Villa in Varanasi (Booking ID GH**************) through Goibibo but faced serious issues. Upon arrival, the room was found to be in poor conditi...

Oct 10, 2024 by HAMID NABEEL

Agoda - Agoda booking scam ^Open

I booked a hotel room called Hotel Stay Shine | Mysore | India from October *, **** - October **, ****. But I got an email that the booking got cancelled but they did not refund the amount. I contacted their customer care and they replied that ...

Oct 05, 2024 by Subha G

Ease my trip - Confirmed Booking Not Provided ^Open

This complaint is in reference to my EaseMyTrip booking Grievance Number: ******* on consumerhelpline.gov.in where after cancelling my * bookings made for Rs ***** in Hotel Carlton Downtown Booking Ids (EMT*********, EMT*********) and on *rd at...

Sep 14, 2024 by Saad Moulvi

Club Mahindra Holidays Blue Membership - Club Mahindra cancelled membership not providing refund ^Open

I received a call from Vishal, who informed me that my membership can be canceled but the full amount cannot be refunded. As a middle-class individual, I was pressured into paying the EMI, and once, instead of the EMI, I mistakenly paid the ASF...

Aug 02, 2024 by Jemima Joy Thangaraj

Abhibus - Unfair Cancellation of Bus Booking ^Open

I booked a bus tickets for my parents through Abhibus on ** July **** for travel on ** July ****. However, I was not informed about cancellation of the bus from abhibus. And I got a call from unknown number on my travel day(** July ****) around...

Aug 01, 2024 by Devu Ramu Veerendra

Sasta Safar Travelsees - Unethical Booking Cancellation and Poor Customer Service by SastaSafar Travelsees ^Open

I am writing to formally express my strong dissatisfaction and concern regarding the recent experience I had with SastaSafar Travels. I booked a ticket from Bangalore to Atlanta through your website under the name Indukuri Vikram. Following the...

Jul 30, 2024 by Vikram Indukuri

Exotica Inn And Retreat Holiday Pvt Ltd - Fraud Membership Received ^Open

Hi, I recently went on a trip to Dalhousie and ended up purchasing an Exotica membership worth ₹**,*** (https://www.exoticainnandretreat.com/membership.html). They sold us this membership by telling us lies. After purchasing, we found out ...

Jul 30, 2024 by Vaibhav Jain

Grand Holiday Park Vacation - Booking cancelled nut refund not received ^Open

I received a call from Grand Holiday Park Vacation & offered me *N/*D hotel gift voucher as part of their promotions. They had told me that the team would come & visit me at my house to offer the voucher. Once they reached my house, instead of ...

Jul 25, 2024 by Uma Sankar

Travolook - Complaint Against Travolook for NonRefund of Cancelled Flight Booking ^Open

Dear Sir/Madam, I am writing to file a formal complaint against Travolook regarding the non-refund of a cancelled flight booking. The details of my case are as follows: Booking Reference: REF********* Refund Amount: ₹**** Date of Tran...

Jul 12, 2024 by Varnit Mehta

Booking.com - Complaint against booking com for not providing accommodation even on booking confirmation ^Open

I had booked accommodation @ Ooty in Hotel Hills Palace via confirmation number ********** on *th April ****. I connected the property owner at +** ***** ***** which was shared by booking.com via chat, on *th April ****. I was told by the pr...

Jul 10, 2024 by RAJESH M

Happy fares - Refund against cancelled flight ^Open

I’m Geeti Sthapak, writing about a distressing flight booking issue via Happyfares with GoFirst Airlines for a BAGDOGRA to DELHI flight on ****, June *th.On May **th, the flight got canceled due to operational reasons. GoFirst confirmed for...

Jul 01, 2024 by Geeti Sthapak

Agoda Booking App - HOTEL DENIED OF BOOKING AND CHECK IN ^Open

Dear sir/mdm, I had booked ** deluxe rooms in a hotel named as HOTEL GOROOMGO SRINAGAR through agoda booking app. My booking was confirmed and the amount was deducted. check in date was **-**-**. When i arrived at hotel to check i...

Jun 28, 2024 by Arun kumar das

Make my trip - Booking denied by the homestay ^Open

I booked a homestay from MMT. On contacting the property * days before checkin, they denied the bookin and on contact MMt, they are constantly looking into the matter with no resolution from their end....

May 28, 2024 by Arup Kumar Pal

Make My Trip - Complaint and Compensation Request Against MakeMyTrip for Inaccurate Booking and Poor Service ^Open

Below are the detailed reasons for my complaint: Inability to Provide a Separate Breakdown for My *-Year-Old Child: Despite multiple requests, MMT failed to provide a detailed breakdown of charges for my *-year-old child. Official communicat...

May 25, 2024 by ANKITA AISHWARYA AGRAWAL

Makemytrip - Cheating in booking checked baggage allowance ^Open

I booked a return travel through makemytrip for my australia travel from india. There fare was most competetive on skyscanner for my given dates. But after booking only I got to know that my return flight checked baggage allowance is *kg lesser...

May 14, 2024 by sorabh mittal

Travel Triangle - Not cancelling the trip and not refunding my booking amount ^Open

Sir, I have booked my trip for Uttarakhand on ** November to * December **** Booking ID #******** but unfortunately some causality happen with us and I have unable to do this trip and postponed to May****. I have call to holyday fussion to bo...

May 14, 2024 by Chandan kumar gupta

Seasons SuitesHBR Hotel - Booking cancelled but advance amount paid for reservation wasn t refunded ^Open

This hotel in Bengaluru has a very unfair booking cancellation policy. On March *, ****, the property owner asked me to pay *** rupees in advance just to reserve one cottage-style room for a *-night stay at their hotel. I agreed to that and so,...

Mar 27, 2024 by Pathuri Anurag Reddy

Cleartrip - Refusal to refund money for bouncing of confirmed hotel booking ^Open

I made a fully paid * night * day (**,**,**,** Feb ****) hotel booking in Varanasi through Cleartrip. When I reached the hotel to check in, the hotel had no reservation under my name made through Cleartrip. When I called Cleartrip customer care...

Mar 16, 2024 by Srinath S

Travolook - Flight ticket cancelled by booking panter and refund not provided ^Open

Booked a flight ticket on *th June **** from Bangalore to Ahmedabad through Travolook(booking partner), the payment of **** got deducted but the booking partner cancelled the ticket and the refund has not been processed from booking partner sin...

Mar 12, 2024 by Vivek M

No seat available in Bus - Seat not Available but booking done ^Open

TKT No: ********, Name: SHASHIDHAR, DOJ: **-**-****, SRV NO: *****, SEAT NO:* But no physical seat available in bus, kindly look into this. ...

Mar 11, 2024 by Shashidhar P

Yatra.com - Money deducted but booking not recorded successful on yatra com ^Closed

I booked a domestic flight and made the payment, but after the money was deducted the booking was not confirmed. Well keep having the ticket not confirmed aside it was not even recorded ...

Feb 15, 2024 by Mohd Ali

Make My Trip Pvt Ltd - False hotel booking ^Open

On January **, ****, I made a hotel booking with MakeMyTrip.com under Booking ID NH**************, with a total amount of ₹****. Despite having confirmation of my booking, when I arrived at the hotel on the designated date, I was shockingly d...

Feb 14, 2024 by rohit vishwakarma

Yatra - Payment done but booking nothing ^Closed

I was booking train ticket through Yatra app and payment was completed but ticket was not booked. Want my money? ...

Feb 09, 2024 by Kamlesh Patel

Yatra.com - Yatra com is defrauding its customers by taking bookings for a hotel which does not taken bookings f ^Closed

I have booked a hotel (Mandawa Kothi in Mandawa, Rajasthan) for two days stay (Check-in: **.**.**** and check out: **.**.****) through Yatra.com. After booking, i received message and mail regarding the confirmation of booking along with contac...

Jan 25, 2024 by Dileep Singh

Ixigo - IXIGO IS NOT ISSUING REFUND AS PROMISED ^Open

I booked an international flight on **th dec'**** from New delhi to Catania, flight date is **th Jan ****. I choose the IXIGO Assured program while booking. I received the email with the flight details mentioned. On the top of the flight detail...

Jan 08, 2024 by Pawan kumar yadav

Travelius - Not providing the service and not refunding booking amount ^Open

I'd selected a resort in Maldives and upon confirmation that the resort is available, I was made to pay Rs. **k as booking amount. I was following up with them since ** days and then after atleast ** attempts to call, I was notified that the re...

Nov 30, 2023 by Anindita Mathur

Make my trip - Cheated on Singapore Hotel Booking ^Open

I had booked Holiday Inn Express, Katong, Singapore for my trip from **th to **th November. It was rated *star by MakeMyTrip and said it had good services and facilities. When I checked in on **th, they put me up in a room which had no faci...

Nov 22, 2023 by Dr. Deepa Nagarajan

Easemytrip - No Refund against a failed flight booking on EaseMyTrip ^Closed

Tried booking a flight, Pune-Kolkata, on Sept *, **** through UPI on EaseMyTrip (EMT). The booking failed ut the amount git debited from my HDFC Bank A/C. It's now ** calendar days that I am communicating unsuccessfully with EMT for my Refund. ...

Nov 20, 2023 by Suranjan Sinharoy

Yatra.com - Money deducted and Booking not done ^Closed

We have booked a room at Ananta Hotel - Udaipur on *st october, **** for Rs **** in the Name of Manav Gour Payment was done by HDFC Bank money has been deducted but booking has not been confirmed. I have been sent several mails and raised a...

Oct 04, 2023 by Chhavi Jain

Easemytrip - Fraud for Hotel booking Easemytrip com ^Closed

We have booked hotel from site easemytrip.com, for hotel le grandeur, mysore, we made full payment, when we reach there hotel denied the booking and told that they are not tied up with easemytrip.com, when we called easemytrip, they kept us w...

Sep 30, 2023 by Monica Verma

TRIPTOURS - Travel booking not provided after making the payment no refund done ^Open

I booked an online tour package with TRIPTOURS, Noida, for a Darshan of Tirupati temple on ** Sept **** from Bangalore. Package was negotiated for Rs. *****/. This included pickup from Chennai Hotel on ** Sept **** & drop back at the same Hotel...

Sep 30, 2023 by Romesh Kachroo

Yatra.com - Amount got debited while booking ticket from yatra com but ticket didnt get booked ^Closed

I was booking ticket through yatra.com. My booking reference no is *************,amount got debited but ticket didnt get booked...

Sep 18, 2023 by Syed Raza Hussain

Easemytrip.com - Refund against Airlines cancelled flight ^{Offered Resolution}

I had booked * tickets from Mumbai to Bangalore for Gofirtst airlines from Easemytrip.com , however the airlines canceled the flight at last minute and I had to book flight tickets through another airlines using easemytrip.com at higher rates. ...

Sep 06, 2023 by BINU ABRAHAM

Ease my trip - Not refunding my money for hotel booking ^Closed

We had a room booking at hotel ** elegance on July **, **** and when we reached hotel they mentioned they can allow only * of us but we had an infant of * year with us and they told they will not allow kid with us. As per the hotel policy they...

Aug 23, 2023 by Sirisha Jogiparthy

Yatra - Refund for my hotel booking cancellation ^Closed

I Have Booked A Hotel Through Yatra And I Cancelled The It They Said It Ill Get A Refund In A * To * Days I Been **days I Didnt Get Any Kind Of Refund And No Response From The Yatra and this is my second complaint first one was closed by yatra ...

Aug 17, 2023 by Pilla sai prasad

Yatra - Refund for my hotel booking cancellation ^Closed

I have booked a hotel through yatra and i cancelled the it they said it ill get a refund in a * to * days i been **days i didnt get any kind of refund and no response from the yatra...

Aug 09, 2023 by Pilla sai prasad

Yatra.com - Flight Booking Unconfirmed even after payment deduction ^Closed

Hi, I recently made a booking through yatra.com for flight AI *** air india dated ** Aug from Dubai to Pune. Please look into this, and confirm the booking. Here are the details: Booking Reference Number: ************* Phone Number: **...

Jul 26, 2023 by Nadarajan Pappan

Oyo - Room booking ^Open

I hv booked a room in Hotel Crown Agra Oyo on **th of June for **th of October. Due to train tickets are not available so I hv cancelled booking on *th of July. Still showing successfully processed refund but I didn't get yet the refund of ****...

Jul 25, 2023 by Shahnaaz Husain

ClubMahindra - Refund of Club Mahindra membership ^Open

I got call from club mahindra to get my * days free voucher of holidays from Mohali, I visted the location to collect the voucher. They have my voucher and said you will not be able to book using this vourcher as it have condition of selected p...

Jul 08, 2023 by Jaspreet Singh

Make My Trip - Hotel booking not confirmed but amount is deducted from bank ^Open

I book one hotel booking from make my trip and amount is also deducted from my bank account but as per hotel manger the booking is not done and my money is wasted. ...

Jul 01, 2023 by harshita dubey

Doves Vacations - Booking canceled but money not refunded ^Open

I would like to register a cheating complaint against “DOVES VACATION” travel company for not refunding my registration amount (***** INR) which was cancelled due to trust issue. I had registered for the services on **th Feb and then sent t...

Jun 30, 2023 by Jijin vp

Easemytrip - EaseMyTrip com Fraud in Hotel Booking ^Closed

Hi, Recently I’ve booked a hotel “The Umrao” for one day (** May **** to ** May ****) via EaseMyTrip.com site and prepaid the amount of Rs **** in advance. When I visited the hotel, the hotel denied the checkin and when asked they told r...

Jun 02, 2023 by Aadarsh Singh

Easemytrip - Didn t get refund ^Closed

I have booked a flight ticket for GoFirst airlines from Mumbai to Bengaluru on the day of *th May. The flight got canceled and I had to book ticket of another airlines. I've contacted Easemytrip and they asked me to raise a request for refund ...

May 25, 2023 by Prasad Gangurde

Yatra.com - Flight Booking Refund ^Closed

During Flight Booking,Amount is deducted from my account,however ticket was not booked....

May 14, 2023 by Sameet Purohit

TripOdeal - Says ticket booking rejected No refund initiated ^Open

Booked a ticket on Tripodeal. It said confirmation can take ** to ** mins. Then it showed nothing else. Called customer care and they said the booking got rejected and refund will be initiated. No mail received confirming this. Seeing on Voxya ...

May 12, 2023 by Shayoni Das

Easemytrip - Not refunding the promised amount ^Closed

I booked the flight tickets through easemytrip of rs.**** and I canceled but they are refunded just *** rupees...

May 03, 2023 by Harshvardhan Sanjay Chaudhari

Ease my trip - Hotel booking ^Closed

Dear EaseMyTrip, This email is regarding my recent Hotel Booking from your website ‘EaseMyTrip’. I booked a hotel on **-**-****, **-**-**** here Booking Id's are : EMT******* and EMT****** . At that time of booking only paid the total amou...

May 01, 2023 by Pavan

Easemytrip.com - Hotel booking payment ^Closed

I completed a hotel booking and paid through GOOGLEPAY UPI. Payment went successful but EASEMYTRIP did not confirm anything and there is no tech support helping out. I have no booking showing in hotel section of ‘’my bookings’ and my mo...

Apr 19, 2023 by Rana Harshvardhan Singh

Agoda - Regarding booking of one way flight ticket inspite of my request for round trip flight tickets ^Open

Booking IDs: ********* and ********* I opted for ROUND TRIP flight tickets - Doha to Delhi and Delhi to Doha on **/**/**** and **/**/**** respectively for which I was charged Rs. *****.** but after few hours I got e-mails from AGODA - one confi...

Apr 07, 2023 by Pradeep Kumar Majumdar

Universel Travels - Universel Travels Kapil Gupta cheating and taking money in name of flight booking and neither doing ^Open

I had intiated a flight booking from Bangalore to Houston and return through Universal Travels on **th Mar through the reservation person Kapil Gupta. He asked me to send him Rs***** in advance and rest on **th March so he could block the ticke...

Mar 30, 2023 by Payal

REDBUS AMAZON - Didnt get refund ^Open

I booked my bus on Sunday *the march **** but it don't get canceled, I was trying it from long time but it didnt get canceled, I tried it before *pm on that day so at least I will get my **% amount back but didn't get any posssitive reply from ...

Mar 18, 2023 by vijay khanapure

Yatra Com - Hotel rejected booking ^Closed

Booked non refundable hotel room @RS **** for *th march to * march which. Hotel (Diphlu Lodge, Kaziranga) has denied the booking and refund is also denied...

Feb 28, 2023 by Achintamay Mazumder

Yatra - Booking details not rec d after amount debited ^Closed

I have booked a cab for Outstation ride in yatra app. Amount got debited from account but the Booking details not rec'd. Also the complaint made not resolved. ...

Jan 29, 2023 by Balasubramanian

Yatra.com - Refund issue False information while booking on yatra com ^Closed

Hi there, Yatra.com guys are showing some amount during booking while choosing cancellation protection and attracting the customers.After we cancel, we know the ground reality.I booked tickets for two people .Technically I should get around ...

Jan 18, 2023 by Razia Begum

Easemytrip - Refund not credited ^{Offered Resolution}

I booked bus tickets on **th dec at *:** am from Bangalore to Pondicherry, it was * tickets and the bus fare was ****/-. My boarding time was **:** am **st , later I had different plans Soo I cancelled since it was clearly mentioned in the canc...

Jan 13, 2023 by Nethra

Agoda - Booking not confirmedamount got deducted ^Open

I had booked a hotel room for Jan. **th & **th **** at JS Residency Kodaikkanal. The full payment for the booking, Rs.**** was done on *th Dec. **** through my google pay no. ********** (screenshot attached)....

Jan 12, 2023 by Sreehari c n

Cleartrip - Refund of a stay booking which was not done because of Cleartrip miscommunication ^Closed

It's very annoying that I did a booking from your site for a stay at a lodge on kaziranga national park for one night from **-*st January, ****. Though you did sent your voucher, as we reach the hotel they didn't had the voucher, the voucher...

Jan 01, 2023 by Rituparna Sonowal

Make My Trip - Refund not initiated of the ticket that we never received even after booking in full payment ^Open

I had booked * tickets to Ferrari world general admission through Make My Trip app on **nd November ****. I did not receive any QR code (ticket) to enter the Ferrari World Theme Park. I wasn’t allowed to enter the same even after doing a f...

Dec 20, 2022 by Akash Rai

WING IN TRAVEL ADVISORY PRIVATE LIMITED - ONLINE TICKET BOOKING ^Open

I have booked online ticket from website www.varafi.com and company name is wing in travel advisory pvt ltd. They have sent their confirmation id with ticket but no call or confirmation from airline. the amount paid is **** . I think these peop...

Dec 19, 2022 by NIKET KAPOOR

Easemytrip - Hotel room not provided after confirm booking and advance payment ^Closed

This Is With Reference To My Booking EMT ********* But When I Reached Hotel ,Hotel Refused Room. I Called Easemytrip Customer Care And They Just Refund The Money. But What About All The Trouble Faced By Me And My Family. Our Travel Plans Failed...

Dec 18, 2022 by sunil kumar

Yatra - Yatra Refund not received ^Closed

I had booked a guest house in Auroville, Pondicherry and paid ₹****. It had ***% refund after cancelation policy. I canceled the booking ** days ago and still haven't received my money. Booking ID ************* Any help would be appreciate...

Dec 13, 2022 by Nidhi Suryavanshi

Yatra - REFUND NOT GIVEN ^Closed

Hi, I booked a round trip to Chennai **th September- **th September ****. I had to cancel the tickets for **th and the airlines themselves canceled the ones on the **th. Now I have been trying to retrieve the refund amounting to a total of ₹*...

Nov 18, 2022 by Sanga Chakraborty

Yatra Com - Glitch in Air ticket booking ^Closed

While i booked the ticket for **th November. The booking got confirmed for ** February **** and i am not getting refund because of the technical glitch in their website ...

Nov 10, 2022 by AMIT KUMAR MISHRA

EaseMyTrip com - Refund amount of flight cancelation amount had not been disbursed against booking id and ENT ^Closed

Dear Sir, This is to inform you that I had cancelled the flight on ** the October **** . My booking id is .EMT******** and EMT******** .I had been intimated that full refund will be given within seven working days but still no pay...

Nov 04, 2022 by ABHIJIT ADHIKARY

Easemytrip.com - Money not fully refunded back ^Closed

I booked a flight from 'A' to 'B' and 'B' to 'C' but one of the airlines (A to B) canceled my flight so I had to cancel the second flight as well which I did after confirming from the Easemytrip customer care rep who confirmed that I'll receive...

Nov 01, 2022 by Rajiv Jaiswal

MYTT Beach Hotel Pattaya Thailand - Confirmation of hotel booking ^Open

sir i have booked MYTT Beach Hotel Pattaya through Agoda for * days i.e **.**.**** to .*.**.**** in the name of Gurinder Singh Sethi and Mrs. Vinder Kaur Sethi. I need confirmation of hotel booking on coloured letter head of the Hotel. Bookin...

Sep 29, 2022 by GURINDER SINGH SETHI

Ease my trip com - Issue with bookings ^Open

We had booked a ticket for Delhi to Mumbai on **th of September ****, vide PNR IVER*E, through Ease my trip..we were told to follow the link and via email for rescheduling our flights by cs rep and it would get done. The rescheduling was to ...

Sep 24, 2022 by B R IYER

Yatra - Yatra cab booking advance 25 deducted but booking is not confirmed In the app it shows no trip booke ^Closed

I booked the cab ride from new delhi to kedarnath from Yatra, they demanded i pay **% of the total as advance. But, even after the deduction, they haven't confirmed the booking. It's ridiculous that even after so many complaints about the sa...

Sep 21, 2022 by Dhaivya buch

Yatra - Refund of auto canceled train tickets on ^Closed

I booked my tickets on yatra in shimjivi express on above given date for those tickets I pay ₹****.** but my tickets canceled by your company n my deducted amount can’t reflect in my account as I pay my fare by upi so I want my amount back ...

Sep 16, 2022 by Sona singh

Yatra - Yatra Refund for a cancelled ticket Booking Ref No ^Closed

Hi Team, I booked a ticket via Yatra.com and canceled it directly through Airline due to personal reasons. Upon submitting my refund request, Yatra was charging Airline Cancellation more than the actual airline cancellation charge. Aft...

Sep 08, 2022 by Md Merajuddin

Travolook - Refund of air ticket ^Closed

My money was deducted from my credit card during the booked flight ticket on **/**/**** as reference given I'd REF********* and the name of BRIJNANDAN PRASAD from - Patna to Ahmedabad , this ticket was canceled from Travolook site/Agency (...

Aug 25, 2022 by indrajeet

Yatra Com - UPI payment done to Yatra but no booking made ^Closed

On **th August *.** PM a booking was done for * persons indigo flight from ahmedabad to patna and payment done by UPI mode transaction no ************ to yatra.rzp@sbi google transaction ID CICAgJD**qDPLA and the money was deducted without tick...

Aug 17, 2022 by Bishnupati Singh

Yatra Com - Refund not received ^Closed

I had booked the ticket for Mumbai to Nagpur with an indigo flight through Yatra.com but due to operational reasons, indigo canceled the flight they said they have sent my refund to yatra.com after that I claimed for a refund from my bookings o...

Aug 15, 2022 by MAYUR PANDE

www travolook in - Booking Cancelled with travolook in Not refunded yet ^Open

I booked a flight ticket on Travolook.in on **th July at *:** pm. The payment went through on my credit card. Around *:** pm, I got an email saying Your booking is Cancelled due to fare expiration. I got a call from Travolook at the same time s...

Aug 12, 2022 by Joga Rao Theeda

Yatra - Booking not confirmed ^Closed

Payment is completed in UPI mode and money has been debited for the flight ticket of Indigo Delhi to Bengaluru flight . But the booking is not yet confirmed from the company's side. ...

Aug 08, 2022 by Maitraeyan

AGODA OYO - Hotel booking confirmation ^Open

I Rajiv Pande had booked OYO FLAGSHIP Radhakrishnan, Baner for * night. Check in on *th July & check out on **th July through Agoda. Booking ID; ********* Member ID; ******** In the name of Sumukh Daptare. After going there he was informed...

Jul 10, 2022 by Rajiv Pande

Travel Genio - Ticket Opening Rebooking ^Open

Dear Team, This is in regards to return ticket booked from new Delhi to Bali and Bali to New Delhi. This ticket was canceled in the corona time and the airlines opened my ticket for re-booking. I am trying to get in touch with Travel genio and...

Jul 04, 2022 by Govind Mahadevan

Yatra - After booking cancelation didn t get the refund ^Closed

I Booked one resort from yatra.com and then cancelled the booking. For instant refund I chose , their e-wallet named eCash as an option for refund. But Didn't get any refund. Tried to reach them on phone and mail but no luck. No response from t...

Jun 29, 2022 by Rupali bhore

Yatra Com - Yatra deducted service charge after flight cancellation ^Closed

I booked a flight on Yatra with GoAir and charges were ****. On the day of travel GoAir canceled the flight and refunded the amount to Yatra. But Yatra deducted service charge of ***. I had to go through the trouble of booking another flight fo...

Jun 22, 2022 by Sahithi

Yatra Com - Yatra not refunding booking amount ^Closed

Hi, I am registering this complaint second time. It has been ** days since I cancelled my hotel booking from yatra. Every time they ask me to wait for * days and still there is no refund after so many mails, I have written to them, there i...

Jun 17, 2022 by Monika Agrawal

Yatra Com - Refund against cancelled hotel booking ^Closed

REF #************* BOOKING cancelled with in an hour...

Jun 08, 2022 by Gaurav Chawla

Yatra.com - Refund claim of flight ticket due to flight cancelation ^Closed

Hi, I had booked a flight with a date of Journey **rd May for New Delhi to Kolkata (PNR No. NFTCHV). But due to some reason the flight had been canceled. So I talked to the airline customer care executive to cancel my ticket for a full re...

Jun 01, 2022 by Kumar ravi prakash

Yatra.com - Refund not initiated ^Closed

I canceled a ticket on Yatra.com. I was supposed to my refund in the "Ecash" account. The website said the refund would be instant. They also stated that the return would be initiated in ** hrs. Its een well over ** hrs and no response has been...

May 30, 2022 by Arjun Chakraborty

Yatra - Confirmed booking canceled later ^{Offered Resolution}

I had a confirmed booking after making payment last week. Suddenly I got an email that my booking cannot be honored and I should choose a third rate resort which costs **% lower than the resort I booked. I have been messaging them for days but ...

Mar 17, 2022 by Aditya Doshi

Cleartrip - Flight Cancelled no Refund ^Closed

I had a booking on **th Feb with boarding time *.** pm. I canceled the flight through Cleartrip app at **.** pm which is outside the * hours window, and hence I was eligible for a refund after a deduction of Rs **** (max). Cleartrip denied the ...

Mar 16, 2022 by Hrishikesh Mishra

Agoda - Hotel Booking Refund ^Closed

In March ****, I reserved and paid ***$ for a room for my colleague in Le Castle River Hotel and apartments, Phnom Penh, Cambodia. He was to fly in from India to Cambodia with a transit at Kuala Lumpur, Malaysia but on **th March **** India cl...

Mar 14, 2022 by Sveta Menon

Agoda - Senior Citizens left on the street despite having Confirmed booking ^Closed

Here is the sequence of events: */Feb/** - I had booked the Dubai Marina apartment on Agoda website. **/Feb/** - Subsequently the payment was deducted from my credit card and 'confirmation of booking' receipt was issued. In between I had sen...

Mar 13, 2022 by Melroy Pinto

Yatra - Yatra is not providing refund of 5957 Rs for the flights canceled through Indigo Airlines ^Closed

As Per The Attached Evidence, Yatra Has Charged **** Rs. (GHP*NV) And **** Rs. (GP**GN) As Yatra Service Charges And Then You Have Subtracted Them As Well. So If You Have Not Charged The Yatra Service Fees As Per The Invoice Then How Can You De...

Mar 10, 2022 by Mansi Gupta

Travolook - Ticket Cancelled from Agency and No Refund Provided ^Open

REF********* - booking canceled from the travel agency and no refund provided, customer care tells payment bounced and will take *-* working days for past * months...

Mar 04, 2022 by Bharath S

Yatra Com - Yatra is not providing refund of 5957 Rs for the flights canceled through Indigo Airlines ^Closed

As Per The Attached Evidence, Yatra Has Charged **** Rs. (GHP*NV) And **** Rs. (GP**GN) As Yatra Service Charges And Then You Have Subtracted Them As Well. So If You Have Not Charged The Yatra Service Fees As Per The Invoice Then How Can You De...

Feb 23, 2022 by Mansi Gupta

Travolook - Refund amount yet be receive passed ^Closed

i have purchased a flight ticket through travolook site on **nd jan **** but same has been canceled by travolook due to some issue at their end, Rs. ****/- has been deducted from my bank account so I have requested travolook for initiate my ref...

Feb 19, 2022 by MANAS RANJAN DAS

Yatra Com - Yatra is not providing refund of 5957 Rs for the flights canceled through Indigo Airlines ^Closed

Yatra Fraud Company: I want my full refund of **** Rs. in my credit card(First Preference) or Yatra wallet without any expiry (Second Preference). I will reach out to every social media platform for my complaint. As Per The Attached Evide...

Feb 14, 2022 by Mansi Gupta

Travel Look - I booked ticket on January and it got canceled but amount hasn t refunded by the company till today ^Open

I tried to book flight from Travolook on *th January **** and today is **th February **** amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within * days. They are repeating same it ...

Feb 12, 2022 by KUMAR DEEPAK RAJ

Travolook - Booking Cancelled With Travolook in and No Refund Yet ^Open

I have made a booking as follows: Flight details: Hyderabad to Bangalore Booking ID: REF********* Date of booking: * September **** Amount: ₹****.** This particular ticket has been cancelled *FROM THEIR END* (reason quoted, "Flight's PN...

Feb 12, 2022 by Bhavya Vemulapalli

Yatra Com - Yatra is not providing refund of 5957 Rs for the flights canceled through Indigo Airlines ^Closed

Yatra Please Share The Link Of Your TnC. When I Have Booked The Flight Then You Have Not Taken My Consent For Any TnC. Then How Can You Impose Any Ridiculous TnC On The Common Man. I Have A Family To Feed And I Have Earned This Money With So Mu...

Feb 08, 2022 by Mansi Gupta

Yatra Com - Yatra is not providing refund for the tickets canceled through Indigo Airlines Yatra com ^Closed

I Have Booked Indigo Flight Tickets With PNR No. GHP*NV (**th January) ***** Rs. And GP**GN (**th January) ***** Rs. From Yatra.Com. Indigo Has Canceled The Above Flights And I Contacted Them, So They Confirmed Me That They Have Refunded Total ...

Feb 01, 2022 by Mansi Gupta

Yatra Com - Yatra is not providing for the tickets canceled through Indigo Airlines Yatra Com ^{Offered Resolution}

I Have Booked Indigo Flight Tickets With PNR No. GHP*NV (**th January) ***** Rs. And GP**GN (**th January) ***** Rs. From Yatra.Com. Indigo Has Canceled The above Flights And I Contacted Them, So They Confirmed Me That They Have Refunded Total ...

Jan 30, 2022 by Mansi Gupta

Agoda com - Agoda refund of hotel booking ^Open

Booked the hotel at khammam India through agoda.com and due to covid could not make it however hotel owner agreed to refund my amount but agoda guys are not refunding me ..please help as I'm in very much need of money in this pandamic....

Jan 29, 2022 by Sweta

Yatra Com - Yatra is not providing for the tickets canceled through Indigo Airlines ^{Offered Resolution}

I have booked Indigo flight tickets with PNR No. GHP*NV (**th January) ***** Rs. and GP**GN (**th January) ***** Rs. from Yatra.com. Indigo has canceled the above flights and I contacted them, so they confirmed me that they have refunded total ...

Jan 28, 2022 by Mansi Gupta

Easemytrip.com - Easemytrip took money to reschedule my two bookings but did not issue the tickets I had to cancel th ^Closed

I had made two bookings from Easemytrip.com for Pune- Delhi sector on **nd January **** which includes senior citizens and kids. Due to increased COVID cases and curfew being imposed in Delhi I requested EMT to either give refund, credit shell ...

Jan 22, 2022 by Anjana Chaudhari

Yatra.com - Payment debited but booking details not issued ^Closed

On **st January ****, at **:** I booked a flight tickets from Bangalore to Delhi round trip. I completed all the step and also i did my payment process by using my Bajaj finserv emi card . And also the payment is successful. But after the payme...

Jan 21, 2022 by Mudhaseer S

Yatra.com - Yatra is not refunding money ^{Offered Resolution}

My name is Naman Kumar and I have booked a Spicejet (SpiceJet(SG - ***)) flight ticket from Darbhanga to Delhi for *st Jan ****. and my flight get canceled by airlines due to bad weather. and my refund is initiated to my agency(yatra.com ) on *...

Jan 19, 2022 by Naman kumar

Via.com - Entire amount not refunded by airlines ^Open

I had booked a flight on Jan *th ****, ( Booking ID:- FMNAA*F*U*EKB) and PNR (X**BFA) which was canceled by me later on Jan **th ****.The flight was scheduled on Jan **th,****.I had previously also called the customer care executive and accor...

Jan 17, 2022 by Olipriya mukherjee

Agoda - Fake hotel booking ^Open

I booked my hotel accommodation through agoda and when I went to hotel they refused and said they didn’t get any booking from agoda as they are overbooked already and the same fraud was done with other couple of customers standing at the hote...

Jan 01, 2022 by Sandeep Singh

PayTM - Bus cancelation refund ^Open

I booked Msrtc bus ticket of price *** rs on date ** April **** , Because of Some reasons bus canceled but till date I diget any refund from paytm. I raise lots of requests in paytm company but till date I haven't received my money. So please h...

Jan 01, 2022 by Nilesh Kailashrao Wagh

Yatra bus - Refund ^Closed

I booked bus in yatra app. bus canceled by bus operator. but refund not received my ticket details:Your bus booking for **-Dec-**** from Visakhapatnam to Chennai is successful. Your booking reference is *************. Bus PNR: AU**********. Op...

Dec 28, 2021 by Matha madhav

Make My Trip - Hoax 4 Star hotel booking ^Open

I had booked an all inclusive trip via MMT from Mumbai to Delhi-Agra-Jaipur-Delhi and back from **-** Dec. All hotel stays were shown as * Star hotels. (Booking ref NL ************* through Ms.Varsha Pravin Fulzele). On reaching Delhi we found...

Dec 28, 2021 by Manoj Gurudialdass Aurora

Happy Easy Go - HappyEasyGo Refund not recieved ^Open

Booked flight ticket in Malaysian airlines via Happy Easy Go from Chennai-Manila but the return flight was canceled by airlines due to corona and Happy Easy Go has not refunded the money as promised by airline stating that they haven't received...

Dec 26, 2021 by Akil Raghuthaman

Yatra Com - Yatra com refund on booking ^{Offered Resolution}

My amount got deducted and showing transfer to yatra.com Gurgaon but I didn’t get the booking confirmation nor tickets. I need either my booking tickets or refund....

Dec 16, 2021 by Neha sinha

Yatra bus - Refund ^Closed

I booked a bus from vizag to Chennai in yatra app.but bus canceled by bus operator.but money not refunded. yatra service not lifing my call. ticket details: Your bus booking for Dec **, **** from Visakhapatnam to Chennai is successful. You...

Dec 12, 2021 by Matha madhav

GLOBAL DREAM TOURS AND TRAVELS - Partial refund for the flights canceled due to COVID19 ^Open

Ticket PNR MEP**F Passenger Details Name : Gopi Krishna Simhadri Address : Ground Floor , Flat *, BLD **, Street ***, Area **, Doha ,Qatar, Mobile : +*** ********(Qatar) and Whats up Mobile : +*** ********** (India) for Whats up...

Dec 09, 2021 by GOPI KRISHNA SIMHADRI

Yatra.com - Bus booking ^Closed

I have completed booking via yatra.com from delhi to manali on * December **** and bus operator stated that he haven't received any booking from yarta.com bus operator denied any booking ...

Dec 02, 2021 by Sumit Choudhary

Travel Triangle - Covid Booking Cancelled and refund not issued ^Open

I have booked holiday package to Mauritius from New Delhi through Travel Triangle for the dates ** April to * May ****. I have paid the entire amount of *, **, *** in advance on Feb ****. Due to Covid pandemic my tour was cancelled. After cance...

Dec 02, 2021 by Sumeet Heera

Yatra Online Private Limited - Money deducted but no booking made unsuccessful booking ^Closed

I was trying to book a flight from Vishakapatnam to Kolkata for which I was almost at the end step of making payment for making the booking. I entered my card details and the OTP, the payment page was showing loading/redirecting. After sometime...

Nov 24, 2021 by Arpit Jaiswal

EaseMyTrip com - Flight Booking cancelled and they have deducted reschedule charge 2 times ^Closed

I have booked flight ticket on EaseMyTrip on[protected] from Bangalore to Trivandrum (DOJ: **/**/****) with an amount of *, ***.** with flexi plus fare. After that I have rescheduled the journey date to **/**/**** by paying an additional amount...

Nov 17, 2021 by Abhilash Kumar S

Agoada India - Booking Cancellation Booking ID ^Open

Dear Team, I have booked the hotel through Agoda on *th Oct.,** night at ** am for *th Oct.,** and in the morning *th Oct. at *a.m. I cancelled the said booking. Though I cancelled the booking within ** hrs of check-in, they forfeited entire a...

Oct 20, 2021 by SUNIL SHAMRAO GHUNE

St Laurn Hotel Korgaon Park Pune - Room cancellation not refunded ^Open

Had booked ** rooms for **th April **** by paying a **% advance of **,*** on *th of February ****. Later had cancelled the bookings on *th April due to COVID (As per their own cancellation Policy, it is a ***% refund if canceled before ** days ...

Oct 19, 2021 by Shashank Aithal

Travolook - Ticket cancelled Refund not received ^Open

I have booked four airline tickets on **th September **** from cochin to mumbai . After few hours I received a mail that my booking has been canceled but haven't received any refund. When I called the customercare they asked me to wait for ** w...

Oct 11, 2021 by Jothy Parameswaran

Easemytrip - Online ticket booking fraud ^Closed

I booked a train ticket from guntur to secunderabad station I entered all my details , they also verified my irctc id, I paid *** rupees through googlepay, after payment, I didn't get any msgs from easemytrip, I didn't get ticket conformation o...

Oct 07, 2021 by Chevala siva sai

Travolook - Refund not initiated for Flight Booking Travolook in ^Open

I had made a flight booking on **th August'** on Travolook.in from Delhi to Kolkata and back from Kolkata to Delhi: which was cancelled from the back end and we also got a call confirming the same. We were told that we will receive the refund w...

Oct 04, 2021 by Ashish Kumar Shaw

Yatra.com - Hotel Booking Fraud ^Closed

I tried booking hotel from them .Amount was deducted from my account ..but i was not able to see any booking history under my account....

Oct 03, 2021 by Pinki Singh

TRAVO LOOK TRAVEL AGENCY - TRAVOLOOK NOT REFUNDING MONEY DEDUCTED TOWARDS BOOKING OF MY AIR TICKETE ^Open

I was booked an air ticket through TRAVOLOOK on **.**.**** to travel round trip to Chennai - Hyderabad. They debit the ticket amount of Rs.**** for the booking. Within ** minutes I got a call from Travolook travel agency and told that my boo...

Sep 29, 2021 by S. MOHAMMED SABIR

Yatra Com - Money debited but booking not completed ^Closed

I tried to book cab with **% of initial amount via yatra mobile app on **th Sep'****. I used google pay for the transaction and transaction was successful, Money debited from my account and credited to yatra account(Received message from bank s...

Sep 28, 2021 by Abuthagir A

Yatra.com - Booking not made but amount deducted ^Closed

I was booking a hotel from Yatra.com and I paid them ₹**,*** on website. But when I reopened the website the page showed error. My money was gone and no bookings were made. I tried contacting them but there was no response from their side....

Sep 17, 2021 by Gunit Kaur

Travel Look - Refund not initiated ^Open

I had book one air ticket from Leh to Mumbai on **th of July **** Date of travel was-*rd of Aug **** They had canceled my tickets and told me that they will refund my amount within *-* days and now every time when I call their executive the...

Sep 10, 2021 by Mayank Chandalia

Travolook - Subject non refund of Rs 6308 Ref by Travolook of flight booking Bangalore to Jaipur I ^Open

Subject: non refund of Rs ****(Ref ********** )by Travolook of flight booking Bangalore to Jaipur I undersigned booked a Air flight through Travolook (organisation to book flights for various Airlines) by GOAIR on **th July ** for Bangalore to...

Sep 08, 2021 by Dr.Nandlal Girdharilal Agarwal

Travolook www travolook in - Flight Booking Refund ^Open

Hi Team, I Booked my flight from LKO-BLR around * month ago. After successful transaction, Received immediate notification and call mentioning that due to operational issues, This booking is cancelled and you will get your refund in * Weeks ...

Sep 05, 2021 by Vikarant Kumar

Travolook in - Travolook in Fraud ^Closed

I booked a ticket using travolook.in from Delhi to Pune and it just canceled and got a call from travolook customer care and they said process canceled and I will get my re fund on ** -** days time but even after so many follow-ups I didn't r...

Sep 02, 2021 by Ranjan sharma

Easemytrip - Wallet amount for new booking ^Closed

Since last Thursday I raised this issue that is am not able to use my wallet amount for new booking. I didn't get the otp in my emails address when try to use the wallet amount . Booking ID - EMT********, EMT******** When could I expect to s...

Aug 12, 2021 by Rajesh Tiwari

Travellook - Fraud during flight booking ^Open

I have booked a flight from Ahmedabad to Bangalore and they have not returned my money. After call they are saying no seat left. Many consumer complaints have been done still they are making fraud. My flight booked on ** Aug **** From Ahmedaba...

Jul 25, 2021 by NISHANT KUMAR VATSA

Easemytrip.com - Refund againt Booking ID due for last 1 year ^Closed

Easemytrip.com has not issued any refund against my booking no. EMT******** for past one year. Though they claim to be running my case on High priority....

Jul 12, 2021 by Mayank Garg

Travalook in - Air ticket canceled and money not refunded ^Open

I had booked my ticket on **th June throughout travalook and within **mins they cancelled my ticket and I got the call that my ticket is canceled and will be fully refunded with **days today its beyond **days no refund and when I wrote mail to ...

Jul 06, 2021 by Brinda shah

IRCTC - Deducted Money without Booking eticket ^Open

I was trying to book e-ticket of AGTL FESTIVL SPL (*****). Durning transaction, they have deducted **** INR from my bank account but not completed my booking. Date: **.**.**** Time: **.**am IST...

Jun 24, 2021 by Pratik Bhattacharjee

Easemytrip.com - Refund of Ticket booked through EaseMyTrip com ^Closed

My booking ID is EMT******** PNR J*WT** I did the ticket booking through easemytrip for a united airlines flight. Flight was canceled by United airlines and the refund was processed by the airline in the month of February itself. Till date, I...

Jun 12, 2021 by Nandita Chhibbar

Yatra Com - Incorrect promo discount extra baggage not included in booking ^Closed

*.) During flight booking , I had added extra baggage for *Kgs. But after payment the extra baggage was not included due to yatra's technical issues due to which I had to pay extra at the airport counter .Extra baggage cost is lesser at the tim...

Jun 11, 2021 by Kumar Abhishek

Ease my trip - Not giving Refund ^Closed

It's been a month now. My booked airline cancels the flight due to some reason. I booked my flight from easemytrip.com. The airline gave a full refund of the canceled flight. But EaseMyTrip is not giving my refund. Every time I call customer ca...

May 07, 2021 by Pranav Visavadia

Happyeasego - Refund given by airline but not refunded by Happyeasygo ^Open

Booked airasia flight for travel from Mumbai to Delhi for five passengers travel date **th April - since flight was canceled the ticket refund was provided by the airline on *rd April itself and the same was conveyed to me via mail - I have bee...

May 05, 2021 by Arun Batra

Aryan Dream Holidays 551 Iscon Emporio building Nr Star Bazar Jodhpur Cross Road Satellite Ahmedabad - Holiday Package and Flight Cancellation due to the corona virus refund request ^Open

On **/**/****, I was booked holiday package in Aryan dream holidays for * days kuala lumpur + * night bali total * days / *-night, but due to Covid-** pandemic the flight was cancelled by airline and Entire holiday package canceled, between lo...

Apr 27, 2021 by Jay Trivedi

Make My Trip Gurugram Haryana India - Booking detail not sent to hotel ^Open

I'm travel agent, booked hotel for my client for date **th april to **th april **, when my client reached hotel, the hotelier said they didn't got any information about the booking from make my trip, i tried calling on partner support number an...

Apr 25, 2021 by Hasan abbas

Phenix Holidays - Not getting refund after cancellation ^Open

I booked a holiday package from Phenix Holidays to Maldives with a advance amount of INR*****, which was planned for **th Dec ****. But due to COVID, tour operator was unable to confirm the flights tickets and hence he canceled the trip and tol...

Apr 09, 2021 by Anshu Jha

Ixigo irctc - Booking Issue ^Open

I Booked a train ticket from Secunderabad to Kurnool on Ixigo on April ** ****, Money got debited form my account and I haven't received any ticket in return....

Apr 06, 2021 by D Sai Charan Reddy

Travolook - Pending refund on my flight booking ^Closed

Regarding Travolook booking reference number :REF********* Dear Sir/Madam, This is to inform you that my return flight has been cancelled by Indigo ( from Bhubaneswar to Jaipur) in the month of january **** & I have not received my booking am...

Apr 06, 2021 by Durga Madhab Mishra

Agoda - Payment deducted but no booking confirmation ^Closed

I booked a resort (The royalle assagao Resort Goa) through the site agoda.com on ** st March **** . I selected book now pay later option . The amount was deducted from the account and not recieved any confirmation mail for it....

Apr 01, 2021 by Vishnu Prasad K V

Happy Easy Go - Wrong Refund Given ^Open

I did a flight ticket using Happy Easy Go for Indigo on * December **** from Delhi to Varanasi. Due to some reason, I canceled the flight on the same day. the refund amount allotted was Rs **** from Indigo but Happy Easy Go refunded only Rs ***...

Apr 01, 2021 by Mayank Pandey

Park Lane Residence Doha Qatar - Hotel booking not refunding or modifying ^Open

I have booked a flat in Park Lane Resident, Doha in March **** before the Covid pandemic has started. At that time I didn't know that I would not be able to come due to covid restriction imposed by the Qatar Government. I have been continuous...

Mar 29, 2021 by PRAVEEN GAUR

Flynote In - Travel Refund ^Open

I have booked a honeymoon trip to Maldives with FlyNote during March ****. Due to Corona Pandemic, Government has imposed lockdown and the trip was cancelled by vendor. Conversation * : March **, **** We have contacted Flynote via Telephone...

Mar 27, 2021 by Rajkumar Dharmalingam

Happyeasygo - Refund for cancelled flight ^Closed

they have been telling me that they will refund my money in *-**days for past *months. I am supposed to get a refund of the canceled flight during the lockdown, its been more than a year and i haven't received my refund....

Mar 25, 2021 by Akash Choubey

Travolook Com - Travolook Booking Cancellation ^Open

On March **th, I have booked a ticket from Mumbai to Delhi with a reference number ********* and soon after I received a call asking for extra amount because of the fare changes and I asked for a refund on which they said I will be getting it i...

Mar 24, 2021 by Paresh Anant Khanvilkar

Travolook Travolook In - Travolook flight booking fraud ^Open

I booked flight on *th March **** from Jaipur to Delhi (date of travel – *th March ****) reference no.- REF********* but Travolook didn’t confirm the ticket and replied me that they are cancelling the ticket from backend as Airline has incr...

Mar 24, 2021 by Praveen Singh Chauhan

TRAVO LOOK TRAVEL AGENCY - Refund not received for non confirmation of booked ticket ^Closed

I have booked a Flight ticket (Indigo *E-***/ *E- ****) from Srinagar to Mumbai on **th March **** for six persons through Travolook for Rupees *****/-. I got a mail from this company (email ID: support@travolook.in) saying that my booking was ...

Mar 19, 2021 by Alen

Travolook - Fraud by fake booking of flights ^Open

I booked a flight on Travolook for INR *,***. The money got deducted and the site said my booking status was not confirmed and will be confirmed within ** minutes. In ** minutes I received a call from Travolook executive from this number +*****...

Mar 19, 2021 by AASHI AGARWAL

Cleartrip - Unable to get refund from cleartrip ^Closed

I booked my to and fro tickets from Bangalore to Madurai via cleartrip.I had an important meeting in Bangalore on February *th **** and my flight from Madurai to Bangalore on feb *th was canceled by the airlines.I travelled by car from there as...

Mar 19, 2021 by Prabhavikram

Make my trip - Booking not confirmed and checkin is within a week ^Open

I have made two bookings **th March to **th March and **th March to **th March at grandpark kodhipparu Maldives. I have been telling make my trip constantly that the resort doesn't have my booking and begging them to confirm the booking. Vishal...

Mar 18, 2021 by Pallavi Ganesh

Travolook - Money not refunded ^Closed

I booked my ticket on **th December **** in travolook website after some minutes they called and said that my booking is canceled due to increase in fair price and they said that the amount will be refunded within ** to ** days since it has bee...

Mar 18, 2021 by Toney

Travolook - Amount not refunded after booking cancellation ^Open

After I booked the ticket, they put the status in processing. After ** minutes I got call from there agent thet fare has been increased. SO I asked them to cancel the ticket. They revert with cancellation e-mail saying amount would be refunded ...

Mar 15, 2021 by Amit Kumar

Make My Trip - Refund not issued ^Closed

I filed for a refund for my travel from Canada to India, scheduled for April ****, the flights were canceled due to corona, I am yet to get my refund. For the last * months, every month they give the deadline as next month and once it approache...

Mar 15, 2021 by Shanthi Venkatesh

Make my trip - Amount debited but booking failed ^Open

I had booked my two way tickets for Lucknow to Goa from ** March to ** March at around midnight on ** March. The amount was immediately deducted from my bank account but the makemytrip webpage displayed 'payment failed' due to which my booking ...

Mar 15, 2021 by Samriddhi Shukla

Yatra.com - No Refund from yatra for domestic flight booking ^Closed

Booked domestic Air India flight from Yatra.com, due to Covid airline cancelled flight. Sending mails to yatra for refund, it has been * months from first refund request, still not received amount from yatra. Response from yatra to my mail date...

Feb 28, 2021 by Vinay Bauskar

Yatra Com - Yatra taken money twice from paytm upi but confirm just one booking ^Closed

On **/*/**** Yatra.com has taken money twice from paytm upi but confirm one booking for park hotel Chennai since it’s prepaid booking , hotels says they can’t return back the money , it’s mistake from both Yatra and the park Chennai Anna ...

Feb 24, 2021 by Ankit jalan

www yatra vom - Amount deducted from a count but hotel booking not confirmed ^Closed

I have booked a room through yatra.com on Feb **, ****. Amount was deducted from my account but booking was not confirmed..it's been * days already and I haven't got any refund from them..Their customer service is not at all satisfactory....

Feb 18, 2021 by Soumya

Hotel Ram Pratap Palace - Payment deducted but booking not confirmed ^Closed

I booked a hotel room in Ram Pratap Palace Udaipur & made the payment, but I have not received any confirmation Payment transaction details : INR*,***.** debited on Credit Card XX**** on **-Feb-**.Info:RETAIL DOMESTIC. Transaction ID ***...

Feb 17, 2021 by Subhash

Yatra - Money deducted but no booking ^Closed

I booked a cab via Yatra.com and paid an advance for it. Once paid, I was shown "Awaiting confirmation" and now there is no sign of booking and I received no proof of payment. Furthermore, there email is only sending automated responses and the...

Feb 17, 2021 by Yatish Jain

Travel Toogle - Travel Agency for Flight Booking ^Open

I want to book a holiday trip, So i have contacted Travel Triangle Agency. I have sent request then its third party (Travel Toogle) has sent me some quotation from executive (Diksha). I have agreed for that before i need to confirm for flight b...

Feb 04, 2021 by Priya Kumari

Easemytrip.com - Refund for failed flight booking ^Closed

The issue that I have experienced was: I made a flight booking on **/*/****with booking ID EMT********. Though the payment was made and invoice received EaseMyTrip never confirmed my tickets. When I reached back to them for query they told me I...

Feb 04, 2021 by DEBAJYOTI DUTTA

Yatra.com - Refund not received against hotel Booking Cancellation ^Closed

Dear Sir, I have paid for Rs.**** to Yatra.com on dated.**-**-**** via Reference No. ************ for Hotel Booking. Hotel Booking Cancelled from my side on dated.**-**-****. Refund Amount for Rs.**** Processed from Yatra.com on dated....

Feb 01, 2021 by VISHAL PARMAR

Happy Easy Go - Refund Issue of HappyEasyGo ^Open

I have booked the flight tickets from the Happy Easy Go website, for some reason, flights are canceled and from the airline the amount returned to Happy Easy Go and I confirmed the same from HappyEasyGo and Airline. But It has been a year I am...

Jan 27, 2021 by Rajsekhar Patnaik

Yes Tee Yes Travels Anna Nagar - Ticket booking ^Open

I gave the amount for takal booking, he said i tried in takal but it's not getting i ll book general quota Waiting list and through EQ i ll make it confirm but it's not confirmed... Then i said u go for flight ticket .. worth of flight ticket i...

Jan 25, 2021 by Mohan raj

Goibibo Paulo Travels - Refund not initiated ^Closed

I booked * online tickets for my family from New Zealand to New Delhi. In March ****,India stopped all foreign visitors due to Coronavirus. Our airline (Singapore Airlines) offered a full refund and sent it to Goibibo. I contacted Goibibo cust...

Jan 22, 2021 by Vikas Bhola

Make My Trip Pvt Ltd - Executives at Make My Trip manipulated the bookings on trip which was paid earlier ^Open

This is regarding an issue with MMT having booking id: IN*B************* The executive assigned on this booking has cheated the customer and manipulated the bookings. Have enough proofs for the same. Few of the Vouchers & booking confirmation...

Jan 13, 2021 by Adit Desai

Yatra.com - Hotel Declined to accept the booking ^Closed

I had a Booking Reference Number - ************* from **Dec to **Dec at Hotel Boons Ark With a Swimming Pool But the Owner declined to accept the booking Hence request them to Refund the Booking amount...

Jan 12, 2021 by Suraj Bhure

Yatra - Denied accommodation on a confirmed hotel booking ^{Offered Resolution}

I had booked a hotel in Munnar via Yatra.com for my family trip. I had done the payment and the booking got confirmed. On the day of the trip when I contacted the hotel I was informed that they are not working with Yatra and there is no booking...

Jan 11, 2021 by Raghul R

Goibibo - No response from customer service ^Closed

Hi, I made booking through goibibo in month of june and due to covid** airlines canceled my flight and since from then I'm contacted multiple times with goibibo but there is no proper response. Its been more than * months right now and didn...

Jan 11, 2021 by Hari gudiwada

Make My Trip - Refund of flight booking ^Closed

Horrifying experience with make my trip for the booking ID - NF**************. I hope you all are well. I was a loyal customer to Make My Trip for so many years but now I have been through lot of emotional & mental harassment. I booked the f...

Jan 11, 2021 by Vikas Shankar kumbhar

Travolook - Travolook ticket booking ^Open

I booked ticket from Delhi to PUneon https://www.travolook.in. The money got deducted from my account after which I received a mail saying booking is in progress. After follow up I got a mail saying booking is cancelled due to fare expiration. ...

Dec 28, 2020 by Saumit

Yatra Com - Money is deducted from my google pay Upi account and booking not confirmed ^{Offered Resolution}

My money got deducted from my account, no sign of booking. This is a shit nor the customer care is available and no reply’s for mails. ...

Dec 23, 2020 by Divyam Arora

Goibibo - Did get my refund for 2 hotel bookings and one flight booking ^Open

I booked * hotels One in Goa (TICLO RESORT) for **th of December and then canceled it and again booked the hotel in panchkula (Hotel Bella Vista) and cancelled it. The app showed that I the refund has been processed and I will get refund arou...

Dec 11, 2020 by Phuhar

Yatra - Refund not received ^Closed

I had booked a flight from port Blair to Bangalore through yatra but the flight got canceled because of the lockdown. Few days back I received a mail from goair that they have refunded the money to yatra but I have still not received any money ...

Dec 09, 2020 by Mauzina

Travolook - Flight Ticket Booking Fraud TRAVOLOOK ^Open

I booked a flight ticket from Delhi to Patna on * Dec **** through TRAVOLOOK.COM. My transaction was submitted successfully and also my amount (****) was deducted, then they mail me that-- Your Booking is In-Progress with booking reference numb...

Dec 04, 2020 by Rajneesh Kumar Singh

Makemytrip - Refund not received even though booking vere cancelled by Airlines ^Open

Booking ID-NF************** My booking was cancelled by airlines directly,, however MMT refusing to provide me a refund even after i gave the proof of emails i received from the airlines stating that my flight was cancelled....

Dec 02, 2020 by Jonsy Dennis

Makemytrip india Pvt Ltd - Money not refunded ^Open

#Cheat #Travel #Covid Booked ticket, PNR got canceled from Airline due to technical issue. Paid ***** Rs. but recieved ***.Asking daily, getting no answer from both Airindia & Make My trip. PNR - YLLWV, NF************* Etcket No. - *******...

Nov 24, 2020 by Garima Singh

Ease my trip - Refund not initiated for cancellation of train booking on November ^Closed

I booked my ticket on **th November but due to some changes in my schedule cancelled my booking for train on **th November. I talked to easemytrip.com customer care but they took it for-granted its now almost **th day still in haven’t credite...

Nov 23, 2020 by Mohsin bhat

Malabar Tours Travels - TRIP CANCELED BUT NO REFUND ^Open

I am Dr. Navya Rakesh and I reserved a tour to Singapore on **/**/**** and my travel date was supposed to be on **/**/**** and due to the Covid **, all the flights were canceled and since then we were getting in touch with the Travels and they ...

Nov 21, 2020 by NAVYA SETHU

Yatra.com - Money not refunded by yatra com ^Closed

Booked a ticket with yatra.com reference number *********** for April, the flight was canceled by airlines due to covid. Indigo refunded the money to yatra.com in June but they did not inform me for months and kept showing it as a credit shel...

Nov 13, 2020 by Kishan Tiwari

Yatra - Accepted booking for a closed hotel and refund not intiated ^Closed

I had an official work at Swargate Pune on **th October. Hence booked a hotel at FC Road, The Ashish Plaza. I was taken aback when the hotel management told me that they closed since March **** and no booking is accepted since then. Yatra.com s...

Oct 19, 2020 by Ganesh Pathare

Make my trip - Money deducted twice for flight booking ^Open

Booking number - NF************** I have booked a flight from mmt for goa to delhi(**th dec). The total booking amount is ₹**,***. But the money got deducted twice from my bank account. Please resolve this issue ASAP. And please refund ...

Oct 19, 2020 by Shailesh chopra

Yatra - I have booked a cab and paid pre booking amount but no invoice and booking detail generate ^Closed

I have booked a cab from yatra and pre booking amount has been paid and my money has been decuted and no invoice, not booking confirmation has been received and now in booking section it is showing no booking has been done on ** th Oct ....

Oct 18, 2020 by Anil Rana

Goibibo - Flight Payment deducted but I haven t received booking details ^Closed

I had booked a flight from Bombay to Kolkata on *th october. Payment is done and deducted from my account t i haven't received ticket booking details yet it's been **days already i tried contacting through customer care number and help desk but...

Oct 16, 2020 by Khushbu surana

Travolook - Travolook fraud ^Open

I booked a ticket from jaipur to mumbai. But within half an hour they sent me a mail that your ticket has been cancelled due to fare expiration. And when i asked them about this they said the airline Indigo canceled it. And now there is no r...

Oct 14, 2020 by Aabhash Agrawal

Travel Triangle - Travel Triangle is not returning the flight booking amounts ^Closed

Respected Madam/ Sir, I have booked a Group Trip on **th Feb **** from an online Travel Agency ( https://traveltriangle.com/ ) having Trip id Trip ID *******. We supposed to travel to Kerala on *th May **** and Return on **th May ****. But d...

Oct 13, 2020 by Prabhupad Behera

Yatra - Money Deducted booking not confirmed ^Closed

Hotel booking from Yatra Mobile App. Money got deducted, booking not confirmed, didn’t receive any email, didn’t show up in app. Couldn’t contact Yatra customer care. ...

Oct 11, 2020 by Aravind Kumar N

Yatra.com - Refund amount of flight booking ^Closed

This is with regards to Kolkata to Shillong flight (**/**/****) with booking number ************* from Yatra.com. Due to COVID, indigo had cancelled this flight and provided me a ***% refund for the same. But Yatra has provided me ecash and no...

Oct 09, 2020 by Sangeeta Naik

Happyeasygo - Refund denied for flight cancelled by airline ^Open

I Booked An AirIndia Flight, Which Was Canceled By The Airlines. I Contacted The Airlines And They Referred Me To The Rules That I'd Be Provided With A Full Refund. Http://Www.Airindia.In/Images/Pdf/Business-Rules-For-WEB.Pdf However, HappyEas...

Oct 07, 2020 by Chakshu Goyal

Goibibo - Hotel booking not refunded ^Open

I had booked a hotel from goibibo ( HTLCEQLP*F) for Mandarani, check in date was **th March, check out data was *st April. But due to corona outbreak I called them up and they asked me a new date. So I rescheduled it to Aug *th(HTLCEQLP*F). But...

Oct 06, 2020 by Arkapratim Laha

Goibibo - Refund not issued ^Closed

I booked a ticket from Goibibo KLM Dutch airlines) , Brussels>Amsterdam>Mumbai. Return ticked. This booking was done on March *th, ****. The ticket date was: **th April to and return on **th April. The flight was canceled due to COVID ** o...

Oct 06, 2020 by Ishan Akshat

Yatra.com - Refund amount of flight booking ^Closed

I have booked a flight through yatra on **th September from pune to Lucknow.due to some technical fault passengers details are shown wrong.Immediately I talked to indigo customer care and they cancelled the ticket on their end and initiated a ...

Oct 06, 2020 by Babita Singh

Yatra - Refund not processed for cancelled flight due to COVID ^Closed

I booked tickets from Kolhapur to Tirupati for ** Sept ****. But because of covid-**, tickets got canceled. I contacted Indigo for this, they said we have refunded all money to yatra, you need to contact to yatra. After complaining to yatra.com...

Oct 05, 2020 by TEJPRAKASH

UNIVERSAL TRAVELS REDBUS - BUS BOOKING ^Open

I booked * rd oct **** for * tickets from chennai to tirukadaiyur... But the ticket was booked *th oct ****. I have all screenshots for booking *rd oct.. Redbus is not responding for the issue and the travels also not responding.. Kindly refund...

Oct 05, 2020 by Vijayanandham T

Make My Trip - Make my trip refund not processed for international booking ^Closed

I booked a international flight ticket from Make my trip. My return flight was cancelled by the airline which was scheduled on May. I tried contacting with make my trip through email, phone no , website but not able to reach the customer servic...

Oct 03, 2020 by Anusha Balasubramanian

Goibibo - GOIBIBO NOT REFUNDING AMOUNT RECIEVED FROM AIRLINES ^Open

I had booked ticket from GOIBIO. My flight was canceled from GOAIR Airlines for PNR M*C**W . I approached the airline for the refund, they refund me ₹**** and through mail they said that refunded money to travel agents account. Goibibo. I h...

Sep 23, 2020 by PRAJIT VERMA

Goibibo - Refund Issue ^Closed

My flight was canceled from Indigo Airlines for PNR OPWQ*E . I approached the airline for the refund, they refund me ₹**** but I received ₹**** from Goibibo. I have been trying to contact them from every means, but they are not reachable. P...

Sep 22, 2020 by Aatika Sinha

Yatra - Booking not done but money got deducted ^{Offered Resolution}

I was doing one flight booking on yatra.com on **th september using zest money. I tried to book the flight thrice but all the three times booking failed and amount got deducted from my zest money account thrice. No mail received form yatra rega...

Sep 21, 2020 by Ayushi gangwar

Yatra.com - Booking confirmation does not recieve and the money deducted ^Closed

I had made a booking from Mumbai to patna for **th Sep but the confirmation mail or ticket did not came and the money got deducted from the bank. I had paid from phone pe. Kindly refund my amount or send me the confirmation details. ...

Sep 10, 2020 by AMITABH SHARMA

Ease my trip com - Fake Booking ^Open

I am really disappointed with EMT services due to fake availabilities and booking on site. I have paid Rs **** and booked a bus ticket (EMT********) with some very urgent cases. I tried call travel agency on **********, ********** but both the...

Aug 27, 2020 by Masood Ahmed Shaikh

Cleartrip - No refund even after 6 months ^Open

I booked * tickets via Cleartrip for a return flight from Dubai to Cochin for me and my wife for the *th of March for **** AED(***** Rs). I booked this in December ****. Then in March, I got a mail from the airlines that my flight has been canc...

Aug 25, 2020 by Bobby George

cleartrip com - REFUND NOT GIVEN ^Open

My trip ID is ************. I have received a mail from cleartrip, saying that the said flight has got cancelled and for getting a refund I suppose to cancel a flight from the application by selecting "cancellation from airline" option. So, I d...

Aug 25, 2020 by MUHAMMED AZIF

Travolook - Travolook Refund not received booking ref no REF ^Closed

Booking ref no REF ********* from New Delhi to Srinagar, flight is not booked. They (from Travolook) called me and said that " we can't process and we'll initiate a refund in the same account within **- ** working days....

Aug 25, 2020 by Tarapada Patra

Makemytrip india Pvt Ltd - Not received refund yet ^Closed

Hello i am a student studying in Kazakhstan . I booked a flight for returning home for ** may but in march airlines announced the flight is canceled . Immediately i filed for refund but till now I didn’t get refund . I need to pay my universi...

Aug 23, 2020 by Toufiq

Make My Trip Gurugram Haryana India - Flight ticket booking cancelked but not refund ^Open

My INDIGO Flight has been booked on *rd July **** form Make My Trip from Bangalore to Patna. Me and my friend both booked the flight on same date and due to rescheduled of the flight i cold not travel on that date and my friend traveled on tha...

Aug 23, 2020 by Aditya Shankar

Yatra.com - Two back to back Bus Booking Cancel but no refund yet received ^Closed

One Booking is done on **th Aug'**, after cancellation of bus I have to booked in another bus and again bus operator cancelled booking due which my two booking money is blocked with Yatra.com. I have mail to support yatra.com but no response ye...

Aug 23, 2020 by Jigar Rawal

Yatra - Advance money got deducted for cab cab booked in yatrabut no bookings showing under my bookings no w ^Closed

Booked a cab in Yatra...Advance money got deducted but no bookings showing under my bookings..no way to contact support..sent mails also..no reply.. ...

Aug 22, 2020 by Piyush kumar srivastava

Yatra Com - Refund or credit shell not available for further booking ^Closed

Hi i have booked my flight ticket from CHENNAI to Delhi through Yatra for * jun **** by indigo airlines( PNR no- JR**MB ) and return flight for delhi to Chennai on ** jun **** by Air Asia airlines ( PNR no-CY**QB) . reference no -**********...

Aug 20, 2020 by DEVENDRA SINGH FARTYAL

Cleartrip - Harassment over refund ^Closed

Hi team. I have been trying to get my refund back from the cleartrip company which is the thirparty app for booking, i have made the booking in the month of feb for my trip which was due in april from mumbai to Varanasi return but due to covi...

Aug 20, 2020 by Girishchand pandey

Happyeasygo - Refund not received ^Open

I booked tickets in march and then canceled with panelty but they didn’t send my money yet... Happyeasygo...

Aug 19, 2020 by Klalhmun mawii

Happyeasygo - Refund not received yet ^Open

I booked tickets in march and I canceled but happyeasygo is not sending my money.. everytime whenever i call they ask me to wait for next **-** working days and this goes on and on.... So i want to know can i take legal action against the comp...

Aug 19, 2020 by Jai idnani

Makemytrip - Refund not received ^Open

I had booked the following two Air India flights under Booking ID: NN************* on MakeMyTrip, *) From Birmingham to Delhi: AI -*** for Monday, ** July ****: PNR HGL*X: E-Ticket No. ***-**********, AND *) From Delhi to ...

Aug 18, 2020 by ANSHIKA JAIN

Ixigo.com - Refund not processed ^Closed

I have booked an Indigo flight with Ixigo on **th May **** (PNR: UD*JXR ). I paid an extra amount as insurance to cover cancellation fees too. The flight was canceled by the airlines due to lockdown, and the airline company also refunded the ...

Aug 18, 2020 by Nupur Neogy

Yatra - Money not refunded ^Closed

I had booked * train tickets from yatra website and on the same day it got cancelled by their side. I received a mail stating that the tickets were canceled and they will initiate refund to my account. But since then there is no refund as well...

Aug 17, 2020 by Ayesha shaikh

Yatra.com - Travel company not booking ticket against cancelled ticket of Lockdown ^Closed

I had booked my return Ticket from Bangluru to Delhi for under Yatra reference no. YT********, Due to lockdown this flight did not take place. And on enquiry I had received following email from ur side. On Wed, ** Jun, ****, **:** Yatra.co...

Aug 15, 2020 by Vivek Dubey

OYO Rooms - Payment deducted but booking not done ^Closed

I was trying to book a room through oyo app. I tried to avail pay now option to pay the hotel right away through UPI. After payment through Google pay, I checked that my booking was not confirmed. But my money was deducted. Please resolv...

Aug 15, 2020 by Dipjyoti Mitra

Goibibo - Cancelled ticket without my permission ^Closed

Because of covid-** my airline got canceled, But my travel agent canceled my ticket and took the refund without my permission and didn't sent it to my account. Case no. from airline for refund to goibibo:- ******** PNR no:- YQW*QE ...

Aug 11, 2020 by Ritumbada sahoo

Travolook - Refund not received Booking ref no pnr no OEWCGY ^Closed

Booking ref. no. REF******** PNR no. OEWCGY FROM- Raipur to Tirupati, via Bengaluru. This flight has canceled due to COVID ** from INDIGO side, and the same we have canceled due to the nonavailability of another flight as per given yo...

Aug 07, 2020 by chandrakant chandrakar

Cleartrip - Refund For Freedom Fare ^Closed

Trip ID#************ and Trip#*********** - I purchased two tickets using ClearTrip's "Freedom Fare" option for an additional premium - Cleartrip's website says that Freedom Fare is refundable in case the Airlines canceled the flight - M...

Aug 07, 2020 by Zimil Patel

Goibibo - Goibibo erased all booking details ^Open

Booked an Indigo Airlines ticket for my wife and kid on Goibibo on **-**-**** for travel on **-**-**** with a confirmed ticket. Due to Covid it was cancelled and money put in credit shell by Indigo Airlines. Got a message from Indigo Airlines t...

Aug 05, 2020 by Jagat Goel

Happyeasygo.com - Charging more for flight booking ^Closed

Happyeasygo website is changing huge amount although the ticket price is much less. I have Indigo credit shell balance of Rs. ****. I tried to make booking for a new booking for ** August **** (PNQ-BBI). The price it is showing is Rs. ****. And...

Aug 04, 2020 by Sitesh Kumar Behera

Agoda com - Booking not confirmed ^Open

I book a hotel room from agoda in delhi andy money was deducted and i didn't get my booking confirmed and no booking summary...

Aug 04, 2020 by ankur chauhan

Goibibo - Hotel Booking Non refundable ^Open

We had booked an hotel booking for Krabi Trip through Goibibo , Due to carona our plans were rescheduled twice & New travel dates were August **th to August **th .. Now indian government is not allowing any international flights till August **s...

Aug 03, 2020 by YP RAJESH

Happy Easy Go - Wrong charges in the name of Dynamic fare for Domestic flight booking by HappyEasyGo ^Open

Trip ID : ****************** I have requested to book a ticket through HappyEasyGo from Bengaluru to Varanasi for dated **-Dec-**** and also requested to utilize my credit shell amount of *****/- for booking. Before ticket confirmation, ...

Aug 03, 2020 by Avanish Singh

Goibbo - Flight cancelled cash not refund ^Open

My name is jitheesh vc I work in lucknow .I booked the flight of lucknow to kochi on **th July **** through sbi credit card app on **th June **** which was canceled a few days later and I spoke to goair's customer service and they gave me two o...

Aug 01, 2020 by Jitheesh VC

Goibibo - Refund is not processing for my flight booking which was cancelled by airlines ^Open

I had a booking with PNR - K*PPTS, with go air from Lucknow to Ahmedabad dated * july ****.But the flight got cancelled, so i asked for refund from both goair and goibibo ,but no positive response came. so i complain with government grievance p...

Aug 01, 2020 by SHAILESH VERMA

Easymytrip Com - Flight canceled but refund not provided ^Open

I have booked my flight on dated * aug- *aug booking id EMT******** from allahabad to raipur ,but now it is showing that the flight has been cancelled by the airline.So I want my money to be refunded as early as possible. Airline: IndiGo, Boo...

Jul 31, 2020 by Harsh

Yatra Com - Cab booking yatra com ^Closed

Previous voxya complaint id-*****.Amount not refunded by yatra even after **days even after in my earlier complaint they said they eill refund. I Booked A Cab Imfrom Yatra On **th June **** But Due Ti Some Issue Amount Was Deducted But Booking...

Jul 31, 2020 by Azeem Anwar

Make My Trip - Not received refund against cancelled flight booking ^Open

I booked a flight to Berlin on **-**-**** through Make My Trip with Booking ID as NN*************. The booking was cancelled due to COVID-** pandemic and my refund was under process. I tried to contact MMT several times but could not their cus...

Jul 30, 2020 by Bhupesh Dhiman

Nafees Bus Service - False booking inquiry ^Open

I'm a bus owner and i started to provide bus services between Satna to Jabalpur few days ago, later on i stopped providing that service but railyatri continued to book such travels and now customers are getting back to us for details and refund...

Jul 30, 2020 by Ayaan khan

Travel Triangle - Travel Traingle and Hub Holiday not refunding the complete amount of package cancelled due to Covid ^Open

My Travel Triangle Booking ID is ******* . In fact my trip was scheduled for April **th, but it was later canceled due to the growing number of cases of Covid-** in India. I have been requesting a refund for my trip but their partner hub holi...

Jul 30, 2020 by Zubair Hussain

Yatra Com - Refund from yatra com of IndiGo flight booking ^{Offered Resolution}

Respected Sir/Madam I would like to say that I have booked indigo flight form tiruchirappalli to lucknow on the date ** Jul **. Booking is confirm from yatra.com side And amount also deduct from my account. But the flight has been cancelled ...

Jul 27, 2020 by Shivam Singh Sengar

Makemytrip india Pvt Ltd - Refund not processed for cancelled flight ^Open

The flight got canceled because of Covid-** lockdown and the concerned airline had already processed the full refund which was to be credited by MakeMyTrip in my account which it hasn't done....

Jul 26, 2020 by Lakshya Saini

Goibibo - Refund Not Done Properly Contact Voice Email Support Nil ^Open

Following E-Mail on the Copy sent to goibibo, Hi, There is a big communication gap between goibibo and customer like us. You people are not responding on phone numbers because of limited staff that you people are saying. But Every comp...

Jul 26, 2020 by Apurba Banerjee

Oyo - Regarding refund of my booking money deducted by oyo even after cancellation ^Open

Dear sir I booked a room in AGRA at **-**-**** with oyo application by **********. Hotel named ZAKI HS was listed in safest hotel . Deduction was done online but when I went to the location of hotel . There was no such rooms & hotel . I cal...

Jul 19, 2020 by Dr SHAILENDRA KUMAR

Travel Triangle - It s been more than 3 months but I haven t received my money yet ^Open

My Travel Triangle Booking ID is *******. In fact my trip was scheduled for March **-**, ****, but it was later canceled due to the growing number of cases of Covid-** in India. I have been requesting a refund for more than * months, still no r...

Jul 18, 2020 by Abhijit Das

Make My Trip Gurugram Haryana India - Refund against package booking 04 ids ^Open

Package booked against below ** ids & part payment carried out - NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- I had a trip planned for June’** which from Make My Tri...

Jul 17, 2020 by Vimal Raj Goyal

Make My Trip - Refund of cancellation charges against booking number YMVCJQ Flight number ^Open

Amount of Rs.**** pending. Booking number YMVCJQ (Flight number *E- ***) from Bangalore to Kolkata on **rd March, ****. Several emails have been sent to Make my trip, but they do not care of it. Being a retired Associated Professor, l...

Jul 16, 2020 by Dr. Baidyanath Ghatak

Make my trip - Didn t get the refund for my cancelled flight ^Open

Due to lockdown my flight got canceled. So they have to provide credit shell for the entire journey. But they provided me credit shell for one side and credit shell for other is still pending since * months. ...

Jul 15, 2020 by Abhishek Gupta

Cleartrip - Refund not intiated and support service completely lacking ^Closed

Cleartrip service is completely absconding. No refund initiated for my completely refundable trip canceled more than ** days back. No phone number / support system is functional. Another booking turned into a credit shell is showing unusable....

Jul 15, 2020 by Krishna Deo Singh Chauhan

Yatra - No refund after cancelling from Airlines site ^Closed

My Flight details: Yatra Ref no: ************* PNR: KQY**B My flight got canceled and I was notified by Indigo for the same. Indigo was providing an alternative but because of the current situation I didn’t take that and canceled the booki...

Jul 15, 2020 by D Chakraborty

Cleartrip - Refund of cancelled airline ticket by Cleartrip ^Open

I had on ** Feb **** booked tickets for * people for travel from San Francisco - New York for travel on ** May **** by Delta Airlines. I had paid an amount of INR ***** under the freedom fare scheme which refunds the whole amount in case of can...

Jul 13, 2020 by Sanjeev Kumar Sawal

Yatra - Did Not Refunded Money From March Booking ^{Offered Resolution}

Hi I am Jai I had my ticket on **th March **** from Yatra, Due to lockdown in India my ticket got canceled. I did try to cancel my ticket manually but I was unable to do that. I did email and calls to Yatra they said we don't have any informati...

Jul 12, 2020 by Jai Prakash Singh

Happyeasygo.com - Airline ticket booking fraud ^Open

Hii I booked a ticket from AMD-PAT for *rd August **** through happy easygo.com. while booking ticket they give you option of chosing free reschedule plan for which they charge extra money for that. Free Reschedule option says that u will have...

Jul 12, 2020 by PULKIT KUMAR

Flipkart travel - AirTicket PNR AirIndia Booking ID FlipkartTravel neither getting rescheduled nor refunded back ^Closed

I am very sorry to file a complaint against Flipkart Travel that I have tried several rescheduling dates with several emails but every time I am getting the same reply email that Flight is not available. When I myself try for tickets through th...

Jul 10, 2020 by Dyutiraj Jagadananda Nayak

Yatra Com - Cab booking ^{Offered Resolution}

I booked a cab imfrom yatra on **th june **** but due ti some issue amount was deducted but booking was not done. Raised issue with yatra but no resolution. No booking showing in app but they gave me ref number of booking. Also getmecab(yatra p...

Jul 09, 2020 by Azeem Anwar

Goibibo - Flight credit not received ^Closed

Goibibo canceled * of my flights in April and I have been trying to get in touch with them since for refund or credit or reschedule option. Their website and chatbot send out automated responses that aren't even relevant. I have lost more than ...

Jul 09, 2020 by Sirisha V

Make my trip - Refund of airline booking ^Closed

Air asia has cancelled my flight of *th june and i got the message from airlines. But even after ** days Make My Trip is not returning the money. As it is clearly mentioned by Honourable supreme court of india that any flight which is booked ...

Jul 07, 2020 by Hussain

Goibibo and Irctc - Refund not received fully ^Closed

I books Train tickets worth Rs *****.** however due to ongoing Covid ** situation, my train tickets got canceled by Govt. Also Govt has clearly given notification saying full refund will be provided if tickets are canceled but Goibibo has refun...

Jul 03, 2020 by Tasleem Ahmed

Happyeasygo - Not refunding my money ^Open

I booked a flight to happyeasygo in the month of February **** and I canceled my flight ** March **** and applied for refund.I have been trying to contact them since March but they are not providing any refund or proper response against my flig...

Jul 02, 2020 by Tanuj Modi

Goibibo - Refund not processed ^Closed

I requested to cancel my flight to Zurich of **st May on **th May but still didn’t receive the refund. The app shows status as reschedule available however I have canceled the booking and have the mail also....

Jul 01, 2020 by Harsh Maheshwari

Yatra.com - Bus canceled but refund not given ^{Offered Resolution}

I booked the bus ticket on **th June from Delhi to Ambala. bus was no operational,Still yatra took the booking. It’s been ** days now. No refund given. I have to hire a cab in night to reach my home which cost me **** Rs in night PN...

Jul 01, 2020 by Happy Kumar

GSRTC Gujarat state Road Transport Corporation - GSRTC tickets booking cancelation purpose ^Closed

Kindly note that I have update complain in national halp and complain no is "*******".I have * tickets book from gsrtc.in site but now I don't traveling require and I contect to gsrtc Coustmor care he says me tickets can not cancle, you update ...

Jul 01, 2020 by Arjun dineshbhai malaviya

Goibib Website - Booking ID Incorrect Refund amount ^Closed

Goibibo fee of Rs **** has been charged to me for my flight on **June'** that was cancelled and airline has processed a full refund to me. Even one of your customer care executive had told me that no goibibo charges will be changed and a full ...

Jun 27, 2020 by Rahul Tandan

Make My Trip - Make my trip not refund my booking amount ^Open

Kind Attention: Sh. Deep Kalra, CEO @Make my trip (MMT) MMT services not upto mark, not getting my refund amountt Rs.****.** of flight@ non operational @flyspicejet (https://twitter.com/flyspicejet) SG-**** (STV-JAI) after almost * month of ra...

Jun 25, 2020 by VIKAS MEHTA

Makemytrip india Pvt Ltd - Refund for Flight booking made on Makemytrip ^Open

I had booked flight tickets through Makemytrip portal. Due to COVID-** flights has been canceled. On this critical condition i don not want to travel any where. I tried a lot to cancel my booking online but Makemytrip not providing customer ca...

Jun 25, 2020 by Rajan Goswami

Make My Trip - Refund of canceled flight ticket ^Open

I booked an airticket from varanasi to kochi on ** March **** under the Merlin Sebastian, airlines company itself canceled the flight and assured as to refund the whole ticket amount ,i haven't received anything till date My mmt booking id is...

Jun 24, 2020 by Merlin Sebastian

Jingo Holidays Delhi - Non refund of booking amount ^Open

I had booked a tour package with Jingo holidays,Delhi in Feb-** and paid online an advance amount of Rs.*****/- for which i received confirmation mail from travel agent with booking confirmation No. JHPL**** . But Tour which was in may-** was...

Jun 22, 2020 by NITIN BANDOPANT BACHAL

Make My Trip - Refund on Booking ID ^Closed

We had made a booking on Jet airways through Make My Trip. The Flight was cancelled in April **** by the airlines. Till Date we have not received a refund nor do we get any update from Make my Trip. have been following up for a year now and its...

Jun 22, 2020 by ROHAN KRISHNAN

Goibbo - Internation Flight Ticket refund ^Closed

Booked flight tickets from Guangzhou to New Delhi for the month of April, but due to Covid ** outbreak, the flights were canceled, however, there is no response from GoIbibo after endless calls and mails. ...

Jun 22, 2020 by Ishika

Yatra Com - Refund ^Closed

Since my bus is canceled for travel on may ** it's been a month till now I'm not provided with the refund and customer care email is not responding to any of my emails support@yatra.com and bus@yatra.com both are not responding ...

Jun 21, 2020 by Nithya K

Makemytrip india Pvt Ltd - Flight Booking Cancellation Refund ^Closed

Goair Correspondence no  G*-******** makemytrip Refund of Cancellation of Ticket  I would like to bring to your kindest attention that, I had booked  my ticket by  on **/**/**** Goair thru makemy trip from Mumbai to Muscat on **/**/*...

Jun 19, 2020 by Sayed

Easemytrip.com - Booking has been Rejected but refund not get ^Closed

I booked (**/**/**** ) a Trip Agartala to Guwahati via Kolkata , after booking Complete * hours later One Call came form EaseMyTrip and said Your booking has been Rejected , don't worry We will refund your full fare amount with in */* days . ...

Jun 16, 2020 by Rajesh Debnath

Goibibo - Cancelled Flight Bookings due to COVID not refunded or Goibibo cash credited ^Closed

We had * bookings via GoIbibo from April **** to May ****.. due to COVID, all of them were obviously cancelled… but there is no response via chat service.. Its only mentioned **/* support.. but there is not even * minute support.. we were to...

Jun 15, 2020 by Liju

Booking.com - Refund not given ^Open

Booking was made for J* hotel in singapore from *th march to *th march **** however due to covid, the flights were canceled and was asked to cancel the property too. We are chasing for the refund from the property or booking.com (travel agent)...

Jun 12, 2020 by Meghna Mittal

Makemytrip.com - Payment debited but the ticket booking failed ^Open

My email id is waseemabida@gmail.com and registered mobile number is **********... i have been charged with rs ****.** for a ticket which was not successfully booked and booking of the same was failed...i used google pay for payment and the...

Jun 12, 2020 by Waseem Mushtaq

Yatra.com - Booking related ^Closed

On the *th June **** i had booked ticket from Yatra.com website from Bangalore to Trivandrum which i paid the amount from Zest Money EMI and received the booking infirmation which is success. But my complaint is for the second booking which i ...

Jun 12, 2020 by Sharath S V

Goibibo airlines - Refund For Booking ID ^Open

I have booked a ticket on **st May **** from my goibibo mobile app travelling from Hyderabad to Kolkata with Booking ID as TUAGV*Q*W and Passenger Name as S Prasant Singupuram for journey commencement date of **th June **** with an amount of ...

Jun 12, 2020 by R Manoj Kumar

Makemytrip - Hotel booking made with full payment but now they reject booking stating that prices increased after ^Open

I made hotel booking for Hyderabad paying **** for July which they quoted as offer price, now they rejected my booking, first they said hotel was closed, but when I found the hotel is open and asked them about that, they said the booking is mad...

Jun 09, 2020 by Sriphani kantamneni

Cleartrip - After booking Payment flight PNR not received and Refund amount also not received ^Open

I have booked Indigo flight on dated ** June with trip ID - ************ with DOT- ** June **** and after payment flight PNR is not generated and given note that it will be generate with * hours i.e. **:** but till date i have not received. I h...

Jun 08, 2020 by Sachin Kumar

Make my trip - Flight ticket Booking ^Open

I booked connecting flight from Bangalore to Nanded(Stage-* Bangalore to Hyderabad stage-*Hyderabad to bangalore).after booking ticket from make my trip portal I got NF************** as booking ID. I suppose to travel next day after booking the...

May 31, 2020 by Vishal Padre

Yatra.com - Money deducted but booking not confirmed ^Closed

Hello, I made a booking through Yatra.com on Mar **’ **** my account was debited but booking not confirmed. I again booked it and money debited. I thought the unsuccessful booking refund will be credit back in * days as per the policy for ...

May 31, 2020 by Marut Sharma

Yatra Com - Credit Shell amount not available for further booking ^Closed

Booked flight tickets from Jaipur to Bangalore against PNR number: ZNB*YA, which got cancelled on **st March by airline due to nationwide lock down. Airline had refunded the money to Yatra.com and I could see the credit shell amount on the Mana...

May 29, 2020 by Amit Maheshwari

Makemytrip - Booking Id Cancellation and refund ^Open

Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...

May 26, 2020 by RAJIV RANA

Easemytrip.com - Payment made but booking is not confirmed from ease my trip ^Closed

I have made a booking today for my travel from Bangalore to Patna on **th June. The amount has been deducted but the booking id and the details has not been generated till now. Please look into this urgently else refund my to my account. ...

May 22, 2020 by Ravi Kumar

Travel Sevak Ltcsafar Com And Travel Co India - BOOKING ADVANCE NOT REFUNDED ^Open

My father booked a tour package from MAA to IXZ and back (**-** mar **) inclusive of air tickets, travel, accommodation with meals. Our deal was, if trip is cancelled due to any reason full amount excluding cancellation charges of air ticket i...

May 19, 2020 by Swastik L Patel

Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff ^Open

Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...

May 18, 2020 by Anshu Katiyar

Yatra Com - FLIGHT BOOKING CANCELLED MONEY NOT RETURNED ^Closed

I Have Booked A Flight Ticket Through Yatra.Com On *st Feb **** And As Soon The Covid** Scenario Became Deadly And The Lockdown Started Happening Across Globe, I Got My Ticket Cancelled On *th Mar ****. I Got An Email From Yatra That My Refund ...

May 14, 2020 by Kasi

Yatra Com - YATRA FLIGHT BOOKING CANCELLED MONEY NOT RETURNED ^Closed

I have booked a flight ticket through Yatra.com on *st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on *th Mar ****. I got an email from Yatra that my refund ...

May 13, 2020 by Kasi

Easemytrip.com - Travel Refund of lock down period booking ^{Offered Resolution}

I booked my travel tickets to travel on **th march **** from Bangalore to London through easemytrip.com. The flight company is Etihad. As per goivt restrictions, the flight is canceled, and easemytrip is not refunding my travel amount....

May 12, 2020 by Shelly Srivastava

Goibibo - Goibibo not refunding the Hotel Booking amount ^Open

Hi team, I am writing to you to raise an issue regarding my hotel booking refund with Goibibo. I had to cancel my booking in Radisson Hotel, Agra back in March due to the outbreak of Corona Virus. But I haven't recieved the refund amount till d...

May 11, 2020 by Mridul Mani Goswami

Make My Trip - Hotel booking cancellation refund not possible ^Open

I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my boo...

May 07, 2020 by Dr Sachin George

Cleartrip - Refund for the flight tickets worth ^Open

Booked the two return tickets for *th May onward and **th may return from Jaipur to hyd on ** Jan via amazon who has partnered with Cleartrip to book flight tickets and owing to lockdown, the flights are not operational so contacted Spicejet wh...

May 02, 2020 by ANKUSH

Ibibo Group Private Limited - Domestic Flight Refund ^Open

I have booked the flight ticket for **th Mar from Amritsar to Bangalore but it was canceled by airline because of janta curfew and same time the initiate the refund and transfer to Goibibo, but still i have not received the refund, i have rece...

May 01, 2020 by Yogesh Malhotra

Yatra Online Pvt Ltd - Neither refunding full flight ticket booking amount nor allowing free travel date medification due t ^Closed

My round trip flight from Amman to New Delhi has been cancelled by Etihad Airways (booked through Yatra.com) due to the ongoing COVID** travel restrictions and neither I am being refunded the full booking amount nor I am allowed to change my da...

Apr 22, 2020 by Mohd. Arsh Akram

Easemytrip.com - Hotel Booking Refund ^Closed

Please refer attached hotel booking confirmation No. ************* for a total amount of Rs ****/-. Arising out of Covid-** nationwide lockdown the said booking was cancelled and refund confirmed by EaseMyTrip vide email dated **.**.**** (copy ...

Apr 20, 2020 by Saugata Bhattacharjee

Makemytrip - Package refund ^Open

Hello iam ashish singh from lucknow uttarpradesh. I request you that I had packaged Indonesia Bali from MakeMyTrip on * February ****. Whose booking number NL************* and PNR **********.But all kinds of flights have been canceled due to C...

Apr 20, 2020 by Ashish singh

Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated ^Closed

I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...

Apr 04, 2020 by Farhan Multani

Easemytrip.com - Refund refused ^Closed

My flight PNRS***NJ **nd March by GoAir was canceled by the Airlines. I had also purchased free-cancellation insurance according to which I am liable to get the full refund but EaseMyTrip only issued my Rs *** and is not giving me reason for ca...

Apr 03, 2020 by Nehal Gupta

Make My Trip - Refund And Cancellation waiver By Make My Trip Cheated as No one Picks Call for existing booking ^Open

I have canceled my flight ticket to Booking ID - NN ************* Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****. Just because Make My Trip has not guided their customers whose tickets were already booked. They...

Mar 30, 2020 by Rahul Pathak

Make My Trip Pvt Ltd - Wrong refund issued ^Open

I have a problem with my booking no. NF**************. It was an Indigo flight booking from Bangalore to Bhopal on **th Apr booked through Make My Trip. I got the flight ticket canceled directly from the airline on Mar **. The airline issued a ...

Mar 28, 2020 by Ashish Chaturvedi

GSK World Travels - Refund for a cancelled Trip Due to coronavirus ^Open

Hello, My Trip Was Planned From ** To **-Mar To Andaman. But I Came To Know On **-March That The Government Is Banning All Tourist Activities In Andaman From **-** Apr, The Same Was Communicated To The Owner Of Travel Agency GSK World Travel...

Mar 18, 2020 by Akash Jangid

GSK World Travels - Tourism Banned due to Coronavirus ^Open

Hello, My Trip was planned from **-Mar to **-March to Andaman. But we came to know on **th that the government is banning all tourist activities in Andaman from **th to **th April, the same we communicated to the Owner of travel agency GSK ...

Mar 17, 2020 by Akash Jangid

Goibibo Paulo Travels - Bus Ticket Booking Cancelled ^Open

I didn't get value of my money which i given for the bus tickets. I have Paid (Net Amount Rs.****/-) I have booked my bus tickets on * Feb **** for March **th, ****, for Goa to Mumbai. Bus Departure time was **:** hrs mins, I have booked * Tick...

Mar 17, 2020 by Prakash Soni

Makemytrip (india) Pvt. Ltd. - Refund for cancelled ticket ^Open

Hi, I have booked the round trip flight ticket to our mother on *th May **** using Chase credit card on MakeMyTrip.com. I closed the credit card account on the month of June. Time line details of the events: Ticket booked ...

Mar 13, 2020 by Alagar Gandhi

Happyeasygo India Private Limited - Happyeasygo not refunding amount on cancellation of bookings ^Open

Happygoeasy is not refunding amount on cancellation of trip booking #******************. First they send mail refund is in progress and will be gredited in ** to ** days and don't mention amount. On requesting for amount they send mail saying i...

Mar 11, 2020 by Swapna

Make My Trip - Refund Requried on Singapore holiday booking due to coranavirus ^Open

I am fear to travel to Singapore with my * years old child and wife due to coranavirus for holiday trip which planned on April **' ** I requested make my trip team for the cancellation But They are not ready to do the refund Main concern...

Feb 20, 2020 by Subin B

Make My Trip - Booking filed and amount not refunded ^Open

I have attempted a flight ticket booking on Dec **, ****, there were * failed transactions were the amount was deducted from my HDFC and SBI for Rs.*****. Make my trip has processed refund to my HDFC. however i haven't received refund to my SB...

Feb 17, 2020 by Mahesh M

Oyo Life - Refund of security deposite ^Open

I have checkout from OYO life on the **th of Dec ****. and I have canceled my booking Id (*****). and they agreed to pay the amount of **** from the total amount of **** but I didn't receive any money. when I am calling them they said to wait f...

Feb 13, 2020 by Nageshwar

Goibibo - Goibibo waiting more then 9 months for a refund ^Open

I have booked a flight (*W**) on the **/**/**** on Goibibo from Delhi to Bangkok and back. Jet Airways canceled their flights therefore a refund must be given by Goibibo to its costumers as in per the booking terms. On the website it is men...

Feb 13, 2020 by Artur

OYO Rooms - OYO Booking Booking refund ^Open

I booked two room with OYO for one night on **th December in kodaikanal, for Six people. We were shocked to discover when we arrived to check in that Oyo had cancelled our booking. We were told by one of you managers on site that this was beca...

Feb 04, 2020 by Gajulu Shiva Prasad

Makemytrip.com - Booking amount not refunded ^Open

I booked hotel through makemytrip on **th Nov **** and paid Rs ***** by citibank credit card.Hotel booking was from *th Feb to **th Feb ****. For unavoidable reasons, I have to cancel my hotel booking with makemytrip on **th Dec ****. It was d...

Jan 31, 2020 by Shailesh Trivedi

Goibibio - Payment done but booking not completed ^Closed

I have booked tickets from Kolkata to Delhi. My payment was done , but booking was not done. I waited for ** hours, the status was same. I tried to contact through call center for whole day , but they have restricted all the ways in which we ca...

Jan 30, 2020 by NISHANT SINGH

holiday planet services - Refund not received ^Open

I had booked travel on **th November, but the trip did not happen due to an issue from their side. Our ** members all the way went to Mangalore and had to come back. I did not receive a refund for the canceled trip as well. had a loss of over R...

Jan 30, 2020 by Vinayak N

IRCTC - Refund not received ^Open

I have booked a ticket on * Nov and PNR NO:**********this the no they had allocated and then I canceled the ticket on **nov they told irctc sent me the mail on Nov ** that we have returned the money But the amount has not credited into my accou...

Jan 29, 2020 by Chaitanya Sai Jagarlamudi

Yatra.com - Yatra com Deny to return bus fare while cancelation of ticket took place before from departure tim ^{Awaiting Details}

I had booked a bus ticket from ballia to lucknow on **january **** (ref no.-*************) and departure time was *pm. I cancled the journey at *.**pm when i canceled the ticket it had shown that your ticket cancled sussesfully and after that i...

Jan 16, 2020 by Satya prakash chaubey

Oyo - Oyo refund not done ^Open

On ** Dec, ** i have booked room at Tanvi Grand Visakhapatnam. As oyo app shows last few room left, i have paid ****. When i reach at hotel, hotel person told me that room i booked not available. If i stay with my wife n kid need to pay another...

Jan 15, 2020 by Jayaram Mohapatra

Goibibo - Service and refund problem ^Closed

On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...

Jan 12, 2020 by ASHBIN BRITTO

IRCTC and Kotak - Ticket Booking fail but no refund received amount ^Closed

I booked following train ticket on * Feb ****. Station: NDLS to DDU First IRCTC Transaction Id: *************** Second IRCTC Transaction Id: *************** This ticket is booked successfully in third attempt and out of first two fai...

Jan 03, 2020 by Lalit Kumar Singh

Oyo - Money not refunded by OYO ^Open

I canceled a hotel at Oyo on ** Aug ****. I was told I'll get a complete refund for this transaction but I received a partial refund. I raised a complaint several times and every time I was told a refund is being processed. The Conversation mov...

Jan 01, 2020 by Piyush bansal

Fab seashore beach resort goa - Hotel booking ^Open

Hii there I book one executive room for * guest on **dec to ** Dec when I reach to stay at hotel I get premium room then I call paytm travel helpline but they didn't help me and hotel fab tell paytm that premium room and executive room both ar...

Dec 26, 2019 by Akash vasani

Oyo - Hotel denied check in against confirmed booking ^Open

I booked Oyo Hotel for my long-planned holiday at Gokarna With booking ID JLCN****. What Happened:- Booking was confirmed and the next day I received below message on WhatsApp: Hi Ankesh, Due to unavoidable circumstances, we need to ch...

Dec 22, 2019 by Ankesh dwivedi

Tripojee India Pvt Ltd - Deficiency and discontinuation of service ^Closed

We had booked through Tripojee India Pvt Ltd Noida, a pilgrimage tour to Lucknow- Allahabad-Chitrakoot-Varanasi-Gaya at the end of September ****. After negotiation with Mr.Rohit Sharma from the company, we had agreed upon the final list of Hot...

Dec 22, 2019 by Anantha Narayanan

PayTM - Hotel Booking fraud by PayTM ^Closed

I have booked hotel at Saibala Inn in Chennai through PayTM Hotels. Paid money Rs.**** from PayTM wallet. Booked on **rd Nov **** and Paytm confirmed the booking from **rd Nov **** to **th Nov ****. Before reaching the hotel I received call fro...

Dec 12, 2019 by Gopalakrishna K V

OYO TOTAL HOLIDAYS - Booking not confirmed post payment ^Open

I booked a holiday package for * people, for December with OYO total holidays. The package was booked * months in advance. The **% payment was made by me in the first week of booking. The remaining was to be paid ** days prior travel. At this p...

Dec 09, 2019 by Kanika kashyap

Makemytrip - Flight cancelled by Jet airways ^Open

Booking ID: NN************* via make my trip. I have done booking on Feb *, ****, at *:** PM. To and Fro from Belgium to Bangalore. Jet Airways flight had canceled. To date, after doing multiple follow-ups I received no refund. Could you hel...

Dec 03, 2019 by Praseetha MS

Ease My Trip Private Limited - Refund of flight cancellation ^Open

On November **th, **** the company canceled my flight booking. My PNR number is HNWPR. I lost *****, they didn't make any alternative arrangements also. ...

Dec 02, 2019 by MANJUNATH T

Cleartrip Private Limited - Refund of Airline Tickets cancelled by cleartrip ^Closed

Dear Sir / Madam, I am writing to you to raise an issue about Airline Tickets and Fares The issue that I have experienced was: I booked a flight ticket on (**-Aug-****) from Istanbul(SAW) to Sharjah (SHJ) travel date on **-oct-**** time *...

Dec 02, 2019 by Sayeed ahmed

Goibibo and OYO - Didn t allowed to Checked In at Hotel Booking through Goibibo ^Open

On **/**/**** I have booked Oyo ***** Hotel Aerosky Residency through Goibibo. I have fully paid total amount of Rs. **** and got the Invoice from Goibibo as booking confirmation. I reached hotel on *:** PM and shown my booking detail to the m...

Nov 22, 2019 by Sabyasachi Banerjee

Oyo Life - BOOKING CANCELLED AT SAME DAY BUT NO REFUND FROM OYO LIFE ^Open

Hi, I've moved to pune on **th Sep **** from Noida and booked one OYO Life room near laxmi chowk in OYO LIFE PUN*** Near Laxmi Chowk Hinjewadi Ph * chaitanya pg **, Marunji Rd, Hinjawadi Village, Hinjawadi phase *, Pimpri- Chinchwad, , Pune, , ...

Nov 08, 2019 by Bhoopendra Singh

Make My Trip - Flight cancelled ticket refund issue ^Open

I have booked my tickets through Make My trip. COM website on **th of march **** from Dammam (Saudi Arabia) to Rajkot. My Booking ID is NN*************. Unfortunately, Jet airways stopped all its flights, I canceled my tickets but still, I ...

Nov 07, 2019 by Mahesh Ghanshyambhai Joshi

Redbus online booking - Fraud in online bus ticket booking ^Closed

I booked online two bus tickets from ISBT, kashmiri Gate Delhi to sikar with redbus the other day I,e *th November ****They sent me confirmed tickets of *th November **** . Boarding time was *:** am . I really he'd to the bus stop early and enq...

Nov 06, 2019 by Yatendra Kumar Sharma

OYO Rooms - Refund of my hotel booking ^Closed

As i have booked an hotel name-spot on ***** hotel siddarth from **/**/** to **/**/** and during check we have paid **** rupees to the hotel manager and my booking id-icua**** we have went for work at * pm and come back to hotel at *pm and we s...

Nov 03, 2019 by NISHIKANT GUPTA

Travel Bira Delhi - Travel ticket canclled and refund not given ^Open

Hello, I inquired about air tickets to Ahmedabad to Regina( Canada) and the travel package on just dial. I received a call from a Travel agent named Saurabh from the Bira travel agency. He explained all the details and I paid advance ****** ...

Nov 02, 2019 by Ghanshyamsinh Jadeja

Makemytrip.com - Refund for cancelled Jet Airways flight ^Closed

*-I booked two tickets (two seniors AMAR NATH TANDON **, Mrs. NALINI TANDON **) from Toronto to Delhi and back with Jet Airways through M/S Makemytrip.com. Copy enclosed *-We completed the onwards journey (Toronto to Delhi) as per schedule. ...

Nov 01, 2019 by Amar Nath Tandon

Oyo - Oyo booking confirm but rooms not given me when I reached hotel ^Open

Oyo booking is accept but when I reached hotel then they said me sorry mam there is no rooms available. And then I talk to company but there is employees not responding well. They said me we shifted another hotel. And another hotel distance * k...

Oct 20, 2019 by Sweta kushwah

Oyo - False booking done by Oyo ^Open

GETTING TOO MUCH DISAPPOINTED ON OYO SSRVICE I AM FORCED TO WRITE THIS I am facing tremendous trouble in an oyo Hotel booking since past *week with no resolution I have booked oyo ***** ha LA ri guest house, cherrapunji,Meghalaya *-*weeks...

Oct 20, 2019 by Avhishek Chatterjee

Oyo - OYO unethically booking room at a ruined old hotel using fake old images on mobile application ^Open

Booked an Oyo room at Oyo **** - Golden Park Kirti Nagar on **th October ****. It was a prepaid booking without refund option. The pictures shown on the mobile application were decent and hence, I made the full payment for the room beforehand. ...

Oct 19, 2019 by Arpit

Goibibo - Fraud by goibibio Customer Care kolkata ^Closed

Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...

Oct 12, 2019 by SWAPAN KUMAR DUTTA

Makemytrip. Com - Refund refusal for cancelled booking ^Open

I had made a booking with Makemytrip.com on August *th for * days with my family at Jyothis Residency Hotel, Kollur, Karnataka with booking ID NH*************. I had prepaid the entire amount of Rs **,*** and made the booking. But unfortunately...

Sep 21, 2019 by Harikrishna Sureshkumar

Ola Cabs - Overcharged by ola 10 times more ^Open

Yesterday I traveled from Mangalore to Manipal a distance of ** kms by Ola . I was charged Rs **,*** . I had no option but get to an ATM and cough up the money . No way to call as Ola responds to only mail . They acknowledge it is a mistake aft...

Sep 10, 2019 by M V Kalidas

Travel Triangle - Travel Triangle did fraud booking ^Closed

I and my husband booked a trip to Bhutan through Travel Triangle for the month of Aug **** and paid the initial instalment of **,***. On *th Aug the Travel Agent (Valley Tours and Trek) informed us that we won't be able to travel due to PM Modi...

Sep 08, 2019 by Rupali Basu

Goibibo - Goibibo online hotel booking fraud ^Closed

I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...

Sep 07, 2019 by Anirban Gupta

Goibibo and OYO - Hotel booking fraud ^Open

I booked a hotel from goibibo hotel Oyo ***** hotel Classio Inn. I done the payment also but when I reached hotel they said the hotel is closed from last * days as there is case registered to this hotel. So we cannot stay here. I lost my money ...

Sep 04, 2019 by Mohd Bashir

Makemytrip - No refund for cancelled hotel booking ^Closed

Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...

Sep 04, 2019 by Mahesh

Goibibo - Confirmed hotel booking not honored ^Open

I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...

Sep 03, 2019 by SHAMBHONATH KARAHALLI

Hotel golden gate - Hotel booking not done ^Open

I had booked a room through Oyo in this hotel and when I went to check-in I was denied. They are saying that the price is high now when they have allowed Oyo to make a booking for them how can they say that the price is low. That is their probl...

Sep 01, 2019 by Abhishek thapa

Goibibo and OYO - Booking denied at property for non receipt of information ^Open

Booking denied at the property on arrival at the hotelon **st aug **** even after advance payment made and confirmation received from goibibo. The response/treatrment from both goibibo and oyo were disgusting & frustrating. Being a lady I was m...

Aug 31, 2019 by MONICA BHATTACHARJEE

Oyo - OYO booking denied by hotel ^Open

I had booking of "OYO **** Hotel Shree Palace , Katra" from Wed, ** Aug **** - Fri, ** Aug **** for * rooms (** guests). Booking was confirmed and have paid **** RS in advance(pre-paid) to OYO against the booking and remaining amount supposed t...

Aug 28, 2019 by Vaibhav

Makemytrip.com - MakeMyTrip ticket booking fiasco ^Closed

On **th August Called MakeMyTrip to change the date of flight(Booking ID NN*************) AI-*** BOM-LHR to **-Sep where the original date was **-Sep The call was answered by Shruti and mentioned that date change of above ticket would inc...

Aug 28, 2019 by Neeladri Mitra

Goibibo - Goibibo fraud on hotel booking ^Closed

I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...

Aug 27, 2019 by ROHIT KUMAR MITTAL

Goibibo - Fake booking by Goibibo ^Open

I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...

Aug 27, 2019 by Mustafa Jamal

Makemytrip - Wrong hotel booking and no refund ^Closed

I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...

Aug 26, 2019 by Sandeep Padhi

Oyo - Hotel booking issue ^Closed

Respected Sir/Madam, I had booked a room dated on **nd August & OYO Executive confirm me Hotel Debdutta at Coochbehar. My Booking IDTXQK****. But after reached on Property, they denied. Because they haven't no room & already inform to o...

Aug 24, 2019 by Munshi Firoz Rahaman

Oyo - At midnight harassment for confirmed booking ^Open

*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...

Aug 04, 2019 by Rajendra natha bhalekar

Sotc Travel Limited - Tour package not delivered and booking amount not refunded ^Open

I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...

Aug 03, 2019 by Dinesh kumar tyagi

OYO Rooms - Booking cancelled by OYO but money not refunded ^Closed

I had booked an OYO room on **-**-**** booking ID (KQIE****), KBR Residency, on **-**-**** I got a call from the hotel that there is a water problem so cancel your booking. After that, I immediately called Oyo and told all my problem on that da...

Aug 03, 2019 by Abhishek chowdhury

Make My Trip Pvt Ltd - Booking over charged ^Open

While booking a trip to Shimla make my trip app says the cost per person would be **** after the selection of * adults and a child of * years. However, after the selection the amount is escalated to ***** which is almost the cost for * people. ...

Jul 31, 2019 by Naveenchandra

Colours Holiday - Holiday booking amount not refunded ^Open

My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...

Jul 23, 2019 by Shomit Goel

IRCTC - Ticket booking transaction shows failed but money is deducted ^Open

Yesterday I booked a normal railway ticket from IRCTC application. The ticket was never booked and the money was deducted from Bank account through UPI payment mode....

Jul 23, 2019 by Ganesh Dattatray Bharte

Redbus - Booking ticket of bus which does not exist ^Open

Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...

Jul 22, 2019 by Navin Ramchandani

Colours Holiday - Holiday booking amount not refunded ^Open

My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...

Jul 18, 2019 by Shomit Goel

Goibibo.com - Regarding denying of hotel booking ^Closed

My Goibibo booking id is htlq*wsj*d. My date of booking is July **, ****, for July **, ****, to July **, ****. I didn't get to check-in due to some tariff problem. I have been calling Goibibo from ** o'clock and now it's *:** p.m and I haven't ...

Jul 13, 2019 by KIRANDEEP SINGH GHUMAN

Zoom Car - Cancelled the 8 day booking without consent ^Closed

I was supposed to be picked up from Kochi airport by Zoomcar at * am for an *-day booking for my Kerela vacations however that did not happen. I had made the booking and was supposed to travel through Kerela and return the car in Thiruananthpur...

Jun 29, 2019 by Manoj Yadav

Oyo - Booking amount refund issue ^Open

It's been a month I have not received any response from OYO regarding my booking refund. I have paid the amount debited through my credit card but they have not credited the deducted amount to my HDFC bank credit card. I reached out to many of...

Jun 17, 2019 by Sachin Thakur

Goibibo.com - Error during the round trip flight ticket booking ^Open

I have booked a Round Trip from the Goibibo Website from Doha to Kathmandu for the dates **th June **** and **th June ****. While booking I have paid the amount for both the ways. But, the Goibibo website has given me the only a one-way ticket....

Jun 16, 2019 by Nagavenu babu Pavuluri

Make My Trip - Cheating in hotel booking in Digha from Make my trip ^Open

I had booked * rooms in a hotel named 'Hotel Princes Plaza' in old Digha from 'Make my Trip'. I had paid all the money via debit card * day before my journey. When I reached the hotel the hotel manager said to me that he cannot provide me with ...

Jun 13, 2019 by CHANDAN MAJUMDAR

Goibibo - Hotel booking bounced ^Open

I had done a hotel booking for my family and friend on **rd May ****. I called Hotel to reconfirm the booking and found that there are no such bookings. I reported this matter to Goibibo team via call centre number. After that every day, I cal...

Jun 07, 2019 by SUJIT PRASAD GUPTA

Makemytrip - Resort booking cancelled without notice ^Open

I did booking through MakeMyTrip on **/**/** for Bharat resort Mahabaleshwar for *th and *th June. MMT confirmed the booking and sent me a receipt also. I reached at Mahabaleshwar on *th June and came to notice that Bharat resort had cancelled ...

Jun 07, 2019 by Sadik shaikh

www.balaji.in - Tirupathi darshan ticket booking ^Open

I have booked Tirupathi darshan ticket online (www.balaji.in) website this is fraud website. I have booked for * members of cost **** on June *st ****. But I did not get any tickets. They gave one contact number (+**-********** and email id: ...

Jun 02, 2019 by Mani

Make My Trip - Fake information about international hotel booking ^Open

I booked a hotel through MMT from Sep *-* for Langkawi city. The problem is that some information given by MakeMyTrip is wrong and confusing. While searching the hotel address in Cenang area it filters out but after booking it's showing **km aw...

May 30, 2019 by Priyabrata lenka

Oyo - Room booking refund ^Open

For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...

May 28, 2019 by Athul S Anand

Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada ^Open

This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...

May 27, 2019 by Mukti Sharma

Goibibo India Private Limited - Refund not processed for failed booking ^Open

I booked a flight ticket on **/*/** using the goibibo app. The ticket could not get generated despite the confirmation of payment. Even after several complaints and mails, they are not processing the refund even after almost *.* months....

May 27, 2019 by Awanish pandey

Oyo Hotel - Hotel booking cancelled amount not refunded ^Closed

On ** May **** Oyo ***** heritage stay Ooty was booked online and immediately within ** minutes booking was cancelled but there is no information regarding a refund. An amount of **** was debited for booking with reference number AGLU****. Kind...

May 23, 2019 by Nithindas

Oyo - Hotel booking cancelled payment not refunded ^Open

Oyo home ***** heritage stay Ooty was booked on **/**/**** for **** rupees and same was cancelled within ** hours but they are not processing refund also they are taking ** per cent booking amount. Booking reference number AGLU**** and when enq...

May 22, 2019 by Nithindas K

Hotel JC Grand - Booking of hotel ^Closed

This is regarding the portfolio of makemytrip hotels. With lots of expectations, we had booked a room in Hotel JC Grand for our stay on **st May **** in Kodaikanal through MMT. They have a few hotels in their portfolio which they don't even che...

May 22, 2019 by Rajalakshmi Vijaykumar

Makemytrip - Booking get failed ^Open

I booked the flight details attached. The payment was deducted but the MakeMyTrip site said booking failed. Now when I tried to book the flight again within * minutes the price of the same flight ticket is raised by **** approx. With no fault o...

May 18, 2019 by Aakash Varshney

Hotel indore marriott - Hotel cancelled my booking after 3 months of booking ^Open

I was booked the Indore Marriott hotel ** Feb from booking.com and they give me confirmation mail but from last * to * days they can send me the mail your credit card details is invalid and I updated also * to * times valid card details and sud...

May 18, 2019 by Prashant Thaokar

Oyo - Someone used my email id for booking room in different state ^Closed

Someone used my email for booking hotel in OYO. God knows I tried calling customer care emailed them, messaged them on facebook but of no use. Such bad customer care service. Now I don't know what I should do. I don't want any problems that mig...

May 18, 2019 by ASHISH BHARDWAJ

IRCTC - Transaction failed but money deducted while train ticket booking via irctc ^Open

Tried booking train ticket via irctc but the transaction failed and deducted the amount. Please help. Ticket ID *******....

May 17, 2019 by Chingakham Yaipha

Make My Trip - Failed train ticket booking but amount deducted from account ^Open

I tried booking a train ticket via makemytrip. But after payment processed responded as time expired. Money deducted from the account....

May 16, 2019 by Chingakham Yaipha

OYO Rooms - Accommodation not provided as per fully prepaid booking ^Open

This is to bring to your notice an extremely harsh experience with Oyo rooms at Manali which I had to suffer through. I had booked a * BHK Oyo Home ***** under Booking ID: ACTL****(in name of Eshaan Gupta) for * May to ** May. However, to my su...

May 15, 2019 by Sahaj Phalorh

Make My Trip - Online booking for which no support was available ^Open

I made an online flight booking from MakeMyTrip with zero cancellation facility for which I paid extra. Then when I had to cancel it no one for available to support me as the customer care site says we provide support only when you log in and d...

May 15, 2019 by JEETENDRA SINGH

Oyo - Not getting refund on cancellation of my booking ^Open

Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...

May 13, 2019 by Vikash kumar

Oyo - Hotel booking not done ^Open

I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...

May 12, 2019 by Sandip Borse

Makemytrip (india) Pvt. Ltd. - Wrong hotel booking done ^Open

I have booked a room through MakeMyTrip app for * adults in Paris at IBIS Budget Gennevilliers Asnieres. Next day I got mail from the hotel saying that your booking ID is wrong and hence reservation is invalid. I am continuously calling MakeMyT...

May 04, 2019 by Ashok

Goibibo India Private Limited - Fake booking done ^Open

I booked bus ticket for my family member from Jaisalmer to Mumbai on ** April **** time **:** PNR no *********-******. The ticket was confirmed and the passenger was sick. She has a doctor appointment on Monday morning. When she went jo Jaisalm...

May 03, 2019 by Kabeer Mishra

Hotel Imperia Rajapeth Amravati Maharashtra - Hotel not honouring my booking ^Open

Booked Hotel Imperia for accommodating my guest on *th to *th May ** online through Agoda website on **th April **. For which I got a confirmatory mail after paying the full amount in advance. On approaching hotel on **th April ** the property ...

Apr 30, 2019 by Snehal Prakash Chavhan

Agoada - Booking confirmation not received but amount got deducted ^Closed

I was booking through Agoda a website. After giving the details of my card to pay the page session expired. But my amount got deducted from my account. When I am continuously trying to mail them and contacting Cc. No proper information is been ...

Apr 27, 2019 by Vani Bs ghouse

Make My Trip - Booking not accepted by the hotel ^Open

First of all the hotel not provided a room for me. They didn't accept the local id and even passport for identification. They said that refund will be provided for your cancellation. Makemytrip didn't refund my money. Hoping a refund....

Apr 27, 2019 by Aravind saladi

Make My Trip - Amount debited from my account but no booking confirmation ^Closed

Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...

Apr 26, 2019 by Aditi Bhalla

Makemytrip (india) Pvt. Ltd. - System failed in booking right ticket ^Closed

We booked a multicity ticket but MakeMyTrip booked a round trip ticket instead. This was supposed to be a Mumbai - Munich - Hamburg -Mumbai ticket but they booked the mum-Munich-Mumbai ticket. Now they aren't even changing the ticket and insi...

Apr 24, 2019 by Anuj Bagri

Oyo - Hotel denied after booking ^Open

I booked a hotel in McLeodGanj using OYO apps and after reaching the city I called hotel reception and they mentioned that their contract with the OYO has expired. When I called OYO customer care they didn't provide any solution for more than *...

Apr 24, 2019 by Sanjay Kumar

Oyo - Did not support on my booking ^Open

I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me...

Apr 23, 2019 by Manisha

Make My Trip - Wrong booking done due to server error ^Open

I was trying to book ticket from Delhi to Hyderabad then I visited MakeMyTrip site saying there are many flights from Delhi to Hyderabad. Then I approached for flight at *.** pm in the night for **st April ****. I was ready to book a ticket and...

Apr 21, 2019 by Swapna

Makemytrip (india) Pvt. Ltd. - Hotel booking cancelled ^Open

I have reserved hotel in Langkawi for * days. Check-in Date: **/**/** Check out Date: **/**/** Booking no: NH*************. The payment was completed and received an invoice from MakeMyTrip. Also received a booking confirmation email from ...

Apr 21, 2019 by Ferin parakot

Easemytrip.com - Money taken but booking not made ^Closed

The complaint is regarding my baggage booking which I did from EMT for my Air Asia flight from Bangkok to Phuket. I have purchased ** kg of baggage from EMT for Rs ****. We were informed at Bangkok airport that EMT has not updated and paid the ...

Apr 21, 2019 by Aman jain

Goibibo India Private Limited - Hotel booking not done ^Open

This message I got: Your hotel booking is confirmed at Oyo **** Zapper, Kolkata, India, HTLRSQWU*T Yesterday I had booked a hotel for three nights stay in Kolkata through Goibibo. On **-**-****, I had called to hotel caretaker-**********, they...

Apr 19, 2019 by Sanjay Kumar

Agoda - Non repayment of booking ^Open

I booked a room at Oyo***** Hotel Bella Vista, New Delhi. The booking was done by Agoda.com for **th April ****. I arrived at the hotel. But they did not allot the room. My booking id is *********. I requested to refund the amount Rs. **** paid...

Apr 17, 2019 by Gigy Varghese P

Goibibo - Fraud booking of hotel ^Open

I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra m...

Apr 15, 2019 by Siba charan jethy

Snow Travel Club - Waiting for refund of booking amount ^Open

This is to bring to your notice that I have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted INR **,***/- from me towards family travel trip to Tirupati. On th...

Apr 14, 2019 by Sachin

Cleartrip - No refund for failed booking ^Closed

Cleartrip is not refunding amount for failed booking even though bank and intermediary ccAvenue is stating successful transfer to Cleartrip account. They are cheating customers. Customer service is pathetic and they do not help in case of any f...

Apr 12, 2019 by P KUMAR

Goibibio - Ticket not received after booking ^Open

I have initiated railway tickets booking today and the amount has been deducted but not received a ticket booking confirmation and the company doesn't provide it. The customer care number available is the most frustrating and annoying....

Apr 10, 2019 by Railway tickets booking

Goibibo India Private Limited - Incorrect bookings done ^Open

I made a booking through Goibibo online portal for my international travel from Bali to Pune (DPS-PNQ) on *th April ****. Attached is the screenshot on what was shown to me on the website. The booking was confirmed and I also received an email ...

Apr 10, 2019 by Gita Gosavi

Ixigo - Online booking failed but not refunding the amount ^Open

I book flights from Ixigo application. Unfortunately, the flight got cancelled. Also, the amount was debited from my account. I send all the details to Ixigo online but they are still not refunding my amount. Please resolve this problem....

Apr 09, 2019 by Sameer Shah

OYO Rooms - Denied accommodation in spite of booking ^Open

Please refer the attached booking confirmation received from their end. However, while the guest checked in for stay he was denied the accommodation by their corporate team. Worse was the way their local representative Mr Lokeshwaran responde...

Apr 09, 2019 by MANOJ KUMAR