Goibibo - REFUND FOR COVID CANCELLED INTERNATIONAL FLIGHT is not yet Processed ^Open

Booked refundable International Flight via GOIBIBO which was with SWISS AIRLINES and Operating Partner was Lufthansa for travelling from New Delhi to Zurich and then onward Flight from Zurich to Toronto for **th April ****.the Booking Confirm...

Apr 16, 2021 by Rinshu Gupta

Ease my trip - Partial refund ^Closed

Note: I have all the conversation details with me (both via telephonic and email) Issue: Few days back, I wanted to reschedule my airindia ticket (E-ticket Number: *************) which I had booked via Ease My Trip during lockdown time (Book...

Mar 31, 2021 by Geetanjali

Irctc Indian Railways - IRCTC denying refund for the ticket cancellation ^Open

I was trying to book a tatkal ticket. Did netbacking payment, entered the OTP, after sometime IRCTC website displayed, failed transaction. I checked the Booked ticket history, it didn't have any tickets booked. Since the ticket was not booked, ...

Mar 23, 2021 by Ajay Singh

Irctc Indian Railways - Cancelled Train Ticket refund not received ^Open

Waiting for my refund of cancelled train ticket from last more than two weeks. Now, not getting even any response from care email id, only getting Ticket number. Please look into the issue & refund my money at the earliest. PNR No. ********** ...

Feb 14, 2021 by RAJESH LAXMAN SHETTY

Yatra Com - Train Ticket Errorneously Cancelled ^Closed

I have Booked Train Ticket with Booking id:-************* for which Funds has been Debited from my Bank account but ticket has been Cancelled Errorneously from Yatra End. and they are telling me to Refund the same in *-* Working Days. i want my...

Feb 11, 2021 by Pradik Sharma

Empleado First Services Pvt Ltd mumbai - SCAM HOLIDAY PACKAGE COMPANY ^Open

Dear Sir I want to bring your attention towards a scam holiday booking travel agency company this company called us in hotel myriad opp. Indian Oil Petrol Pump, Sai Baba Nagar, Mira Road, Mira Bhayandar, Maharashtra ****** . they told us t...

Jan 29, 2021 by dhiraj shetty

Flipkart travel - NOT RECEIPT OF REFUND FROM FLIPKART TRAVEL ^Open

Sir, I had booked a flight on flipkart for my brother Mr. Satinder Singh on dated **.**.**** through flipkart for dated **.**.**** from DEL-FCO BOOKING ID:-FF*************, PNR NO. KC*RQ* but due to COVID** LOCKDOWN I rescheduled it on dated *...

Jan 25, 2021 by GURCHARANJIT SINGH

Ease my trip - Refund not initiated for cancellation of train booking on November ^Closed

I booked my ticket on **th November but due to some changes in my schedule cancelled my booking for train on **th November. I talked to easemytrip.com customer care but they took it for-granted its now almost **th day still in haven’t credite...

Nov 23, 2020 by Mohsin bhat

Goibibo - Refund not issued ^Closed

I booked a ticket from Goibibo KLM Dutch airlines) , Brussels>Amsterdam>Mumbai. Return ticked. This booking was done on March *th, ****. The ticket date was: **th April to and return on **th April. The flight was canceled due to COVID ** o...

Oct 06, 2020 by Ishan Akshat

Yatra - Money got deducted train ticket not booked ^Closed

I've booked a train ticket on yatra.com On **th sep ****, money got debited from my account. But when I check the booking status it says u have cancelled ur booking. I want my money back. Booking details : From : chennai Central To : met...

Sep 12, 2020 by Fayaz

Goibibo website - Hotel Panchavat Nashik fooling around by claiming gostay hotel Refund not initiated by Goibibo ^Open

Dear Mr Manager I'm a very regular traveller and always preferred GOIBIBO. This is first time in years i'm raising the issue and asking for the refund. I trust gostay preferences always. With ref to the above facts I have * issues an...

Aug 27, 2020 by Imran Varshani

Easytrip India Private Limited - Non refund of air fare from travel agent ^Open

I have booked an air ticket on **th January **** through Easy Trip Planners, Building no ***, Patparganj Industrial Area, Delhi NCR for journey from Delhi to Hyderabad for journey on **th May **** for * pax vide their booking confirmation no E...

Aug 10, 2020 by S J Kanyalal

Yatra - Flight is not booked and money got deducted ^{Offered Resolution}

I booked tickets for two adults yesterday through Yatra.com, however, after the payment the application redirected to the home page without showing any trace of my booking. I have contacted Yatra through email * times but haven't received any r...

Aug 06, 2020 by Uzma Nehal

Travel Triangle - Travel Traingle and Hub Holiday not refunding the complete amount of package cancelled due to Covid ^Open

My Travel Triangle Booking ID is ******* . In fact my trip was scheduled for April **th, but it was later canceled due to the growing number of cases of Covid-** in India. I have been requesting a refund for my trip but their partner hub holi...

Jul 30, 2020 by Zubair Hussain

Makemytrip - Non refund ^Open

I have made a transaction by purchasing a ticket to my native place via googlepay vide Upi transaction no ************ which i have got the receipt of but makemy trip neither acknowledge nor did they issue me a ticket .Now their contact system...

Jul 22, 2020 by Sujit Nayak

Make My Trip Gurugram Haryana India - Refund against package booking 04 ids ^Open

Package booked against below ** ids & part payment carried out - NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- I had a trip planned for June’** which from Make My Tri...

Jul 17, 2020 by Vimal Raj Goyal

Shree Narayan Tours And Travels - Train ticket refund is still with Travel agent ^Closed

Hi , Thank you voxya for providing this platform. This is the first time ever there is need for me to file a consumer complaint. So My mom and my aunts had booked train tickets in Feb **** to travel from Pune to Mount abu( to and fro t...

Jul 12, 2020 by Rutuja

Makemytrip india Pvt Ltd - Train refund not recd ^Closed

Refund not issued yet - NR***************** and NR**************** Irctc has processed the refund on **th june and credited to MMT account. Than why are you guys sitting on my money and not refunding back? Will you pay interest for using custo...

Jul 10, 2020 by Hussain Abbasi

tatacilq - Refund not issued ^Closed

I had bought ** kurtas on **/**/** Order ID ********* I received few kurtas on **/**/** out of which I asked for return for two kurtas on **/**/** La firangi brown printed A line kurta Rs *** La firangi Taupe Printed kurta Rs *** One m...

Jul 10, 2020 by mitu

Yatra - Incorrect refund processed ^Open

Hi, I cancelled my domestic flight booking with reference number - ************ ; While checking the cancellation charges on mobile app the refund amount was shown to be - Rs. **,*** and I got an email also saying that the refund amount ...

Jun 26, 2020 by Piyush

IXIGO TRAIN BOOKING APP - Refund of train ticket ^Open

I have filed TDR for my Tain journey . IRCTC approved amount and sefunded the amount to IXIGO. I am writing them on emails so many times but they are not replying or resolving my issue ....

Jun 19, 2020 by Varun rathi

Akbartravels com - Air Ticket Money not refunded ^Open

Dear Sir, I had booked * tickets Doha-Bengaluru and Mumbai-Doha with Akbartravels.com (india portal), Travel dates was schedule for ** March****. These tickets were booked using my credit card. Unfortunately, due to COVID** there was Lockdown...

Jun 17, 2020 by Jijoy Abraham Thoppil

Make My Trip - Refund not processed since 2 months ^Open

I had booked flight tickets from MMT for Delhi Singapore (both ways) with Vistara Airlines. Booking id is NN*************. The departure date was ** May. However, due to Covid situation I initiated the cancellation of the tickets on **th Apri...

Jun 12, 2020 by Madhur Agrawal

Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff ^Open

Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...

May 18, 2020 by Anshu Katiyar

Make My Trip Pvt Ltd - Poor services and lack of accountability thereafter ^Open

Lack of support from makemytrip in rescheduling flight from Paris to Delhi which was allowed by airline at free of cost. Consequently, had to book a new ticket and have been requesting makemytrip to refund the original ticket amount. Makemytrip...

May 16, 2020 by TANUPRIYA

Easemytrip.com - Train Ticket refund ^Closed

Amount of RS **** against the Booking id : EMT******** Ticket cancelled Date. **/**/**** NO refund of the said amount till date inspite of writing mail emails related to refund. Customer care number is deactivated. ...

May 10, 2020 by Orlando Keivom

Kesia holidays - Kesia holidays ^Open

hello all i have booked the honeymoon package through kersia holidays and i have paid aroung ***** for air ticket and ***** for advance to kesia holidas on feb ** (*****) and **,*** on feb **th ,due to the coronova virus all the flight...

May 09, 2020 by Vikram Hegde

Goibibo and Irctc - Refund of cancelled train tickets ^Open

My train tickets having journey date *nd April, **rd April ,*rd May and *th May ,all cancelled due to nation wide corona lockdown, but it's now over ** days stilll no refund from ur end . Checked all through IRCTC , I found all tickets amount ...

May 08, 2020 by Dandapani desati

Goibibo and Irctc - Refund for cancelled train ^Open

I have booked train tickets through goibibo for May * **** and may * ****. Both the trains were cancelled due to lockdown IRCTC have initiated the refund long back still I have received it. Im in a tough situation now I need that money immediat...

May 08, 2020 by Jebin J

Makemytrip (india) Pvt. Ltd. - Train Ticket refund not issue ^Open

I've booked two train tickets for **th April **** on makemytrip(mmt). Upon the extension on COVID-** Lockdown the train got cancelled. But the mmt app shows the trip as completed and so I cannot request for a refund on the same. I've Contacted...

May 03, 2020 by Akshay Premanand

Yatra - Train ticket Refund not credited ^Open

Booking reference no.************ Booking reference no.************ Cancelled the ticket on April ** **** ...

May 02, 2020 by MURALI KUMAR

Make My Trip - Train ticket refund ^Open

The train ticket refund amount is not credited in my account.due to cancellation of all trains due to covid....

May 01, 2020 by Aishwarya keerty

IRCTC - TDR refund from IRCTC against train diversion ^Open

IRCTC ticket booked on line for journey on **th Feb **** from Anantpur to Bengaluru. SWR diverted the train ***** on **th feb. TDR ************ was filed on **th Feb ****. many reminders have been sent to IRCTC. They attribute non payment due...

Apr 27, 2020 by A V Prasanna

Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated ^Closed

I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...

Apr 04, 2020 by Farhan Multani

Ease my trip - Processes a different request against my consent ^Closed

I placed a cancellation request with full refund . They however went ahead and did partial refund without my knowledge....

Mar 21, 2020 by Dimpi Saikia

The Snow travel Noida - Travel advance not returned ^Open

Self had booked Uttarakhand Package * nights * days from *-* Oct ****, on the terms that total package cost would be **,***/- ( * adults + * child) out of which **% would be paid advance, rest **% on hotel booking confirmation. The terms and co...

Feb 25, 2020 by Sougata Gangopadhyay

IRCTC - Non Refund of Train Ticket Amount ^Closed

I had booked a train ticket for the journey dated **.**.**** from Nagapattinam to Erode to the concern Train No *****/Ernakulam Express.The related PNR is ********** whose txnid was ***************.The schedule departure of train was **.**pm a...

Jan 05, 2020 by T Pavani

Ola Cabs - Overcharged on trip ^Closed

Sharing I recent incident with Ola Cab Services . I Booked Ola Cab on ** Dec ** from Howrah Railway Station to Dumdum airport. While booking the cab it showing ** KM with expected fair of ***/- Rs. However once reached the destination driver ...

Jan 02, 2020 by Ashim Saha

Makemytrip - Mmt sold and still selling non baggage tickets as baggage ticket ^Open

I booked a flight (Thai Viet jet *** from Bangkok to Phuket) with a higher fare on MakeMyTrip which did not mention that Checkin baggage was not allowed. For every other flight, it was clearly mentioned whenever it was a hand-baggage only fare....

Dec 31, 2019 by Ajit Brundavanam

Ola - Postpaid activated without my knowledge ^Closed

Ola activated postpaid without my knowledge and also some other membership and charged me. I still haven't paid the amount and I don't want to. I keep getting messages asking me to pay the dues. Why should I pay for something that I didn't use....

Nov 26, 2019 by Mathu

TrawellTag CoverMore - False Sale of Travel Policy ^Open

I have purchased a domestic Travel Insurance No :SX******* on *th December **** after satisfying with the benefits of the policy, (Annexure *) We see common carriers cancelling flight frequently and at the last minute with a mute reason "Op...

Nov 19, 2019 by P Nipun Tulsyan

Ola Cabs - Overcharged by ola 10 times more ^Open

Yesterday I traveled from Mangalore to Manipal a distance of ** kms by Ola . I was charged Rs **,*** . I had no option but get to an ATM and cough up the money . No way to call as Ola responds to only mail . They acknowledge it is a mistake aft...

Sep 10, 2019 by M V Kalidas

Makemytrip.com - MakeMyTrip ticket booking fiasco ^Closed

On **th August Called MakeMyTrip to change the date of flight(Booking ID NN*************) AI-*** BOM-LHR to **-Sep where the original date was **-Sep The call was answered by Shruti and mentioned that date change of above ticket would inc...

Aug 28, 2019 by Neeladri Mitra

Qnet India Vihaan Direct Selling Pvt Ltd - Cancellation of orders and claim refund for IRIDIN ^Open

To, Finance department, Qnet India Dear sir, I have been made to invest in Qnet investment by giving incomplete knowledge of this company and its investment. I have been misled by your executives. Without my knowledge they have purchase...

Aug 25, 2019 by Rahul dilip pote

Indian Railways - No refund for diverted train ^Open

I booked three tickets in AC *st class is Udyan express from Mumbai to Bangalore on **th August. The train was cancelled at the source station (Mumbai) and it was diverted to start from Solapur, due to which we did not travel in it. Since I was...

Aug 23, 2019 by Karan Madhwani

Sotc Travel Limited - Tour package not delivered and booking amount not refunded ^Open

I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...

Aug 03, 2019 by Dinesh kumar tyagi

IRCTC - Refund not initiated for cancelled train ^Open

I made a train booking through irctc.Co.In platform for my journey on July **, ****. On **th July I received a message saying that my train was cancelled. I verified the information via '***' helpline number. They confirmed that the train was ...

Aug 01, 2019 by SANCHIT JAIN

Colours Holiday - Holiday booking amount not refunded ^Open

My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...

Jul 23, 2019 by Shomit Goel

Colours Holiday - Holiday booking amount not refunded ^Open

My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...

Jul 18, 2019 by Shomit Goel

Zoom Car - Incorrect damage charge levied ^Open

We had done the booking of Tata Hexa but they have changed the car in the last hour to Mahindra Marrazzo. This might be their strategy to provide faulty car and make money from customer by charging vehicle damage fee because according to my kno...

Jul 08, 2019 by Govinda

Zoomcar India Pvt Ltd - Incorrect damage charges levied ^Open

This is regarding booking id JPS*BVKV. We rented an Electric car E** Dash on the **th of April. The car was not in good condition in terms of cleanliness and already damages were there in the car for which as instructed we took the videos and p...

Jun 25, 2019 by Nikita Rathi

IRCTC - Transaction failed but money deducted while train ticket booking via irctc ^Open

Tried booking train ticket via irctc but the transaction failed and deducted the amount. Please help. Ticket ID *******....

May 17, 2019 by Chingakham Yaipha

Make My Trip - Failed train ticket booking but amount deducted from account ^Open

I tried booking a train ticket via makemytrip. But after payment processed responded as time expired. Money deducted from the account....

May 16, 2019 by Chingakham Yaipha

Goibibo India Private Limited - Cab did not come to pick up ^Open

I booked a cab from Goibibo for **th April to be picked from Delhi Airport at *.** PM and drop me at Alwar. I had to go to attend some marriage function. The cab no. HR**B**** and driver Amit mobile number was ********** were assigned to me. My...

May 15, 2019 by Satish Chugh

South central Railway - Train late journey without announcement and intimation ^Open

Today I travelling from Vijayawada to Madhira with a suitable ticket fare in Vij- Kazipeta passenger. This train right time is *:** pm but now it is *:** pm train not started from Vij. There is no announcement and intimation in tad display abou...

May 13, 2019 by K.Murali

UBER - Charged two times for the same trip ^Open

I was charged twice by uber driver and money was automatically deducted from my paytm wallet out of my knowledge without my authorization. So I paid dual for a single trip. When I asked for a refund from uber they said cash payment is done outs...

May 07, 2019 by SHAHID MOHAMMEDZUBAIR SHAIKH

Makemytrip (india) Pvt. Ltd. - Travel package issue ^Open

I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund. *. ...

May 02, 2019 by Manoj Bansal

Ola Cabs & Ola Money - Misused my account ^Open

My Ola account was misused on **th April **** early morning and book * package ride to consume approximately Rs ****. On the **th morning, it came to my knowledge. I contacted old customer care and lodged a complaint. From customer care, I got...

May 02, 2019 by Shiju KT

Makemytrip (india) Pvt. Ltd. - Holiday itinerary booked and actual ticket received had variance ^Open

This is with respect to my booking no NL*************. I had booked a holiday package from MakeMyTrip which included flights with Baggage allowance. The booking card clearly showed this. But when I received the actual ticket, for one leg of the...

May 01, 2019 by Neville Savio Kujur

Oyo - Bad customer support and cheating ^Open

Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...

Apr 30, 2019 by Lourdu Vinoth

Sotc - Fed up with harassment ^Open

This is the first time we have booked our tour for * people to Europe with SOTC and in the very first deal, we have felt that SOTC is the worst travel agency ever. We have booked our tour by paying Rs. * lakhs on **.**.**** vide booking file nu...

Apr 28, 2019 by Jhelum

Indian Railway - Robbery in train ^Open

Robbery did at Rourkela station in Mumbai mail train on **-**-****. The robber snatched the gold chain and mobile. Please do the needful....

Apr 28, 2019 by SHASHI KALA AGARWAL

OYO Rooms - Misused my Pan Card ^Open

I gave my pan card to create Oyo agent Id but their manager Mr Saukat and Mr Prashanth had created another id without my knowledge and given it to someone else. This is illegal and If it gets misused my name will come. I have contacted with Oyo...

Apr 25, 2019 by Kalyan Banerjee

IRCTC - Train ticket cancelled but amount not refunded ^Open

IRCTC refunded an amount of Rs.**** on *th March **** with details enclosed but not credited to the beneficiary account. Please take necessary action to refund the amount....

Apr 11, 2019 by Boda Sailu