Complaints
Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff Open
Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...
May 18, 2020 by Anshu Katiyar
Make My Trip Pvt Ltd - Poor services and lack of accountability thereafter Open
Lack of support from makemytrip in rescheduling flight from Paris to Delhi which was allowed by airline at free of cost. Consequently, had to book a new ticket and have been requesting makemytrip to refund the original ticket amount. Makemytrip...
May 16, 2020 by TANUPRIYA
Easemytrip.com - Train Ticket refund Closed
Amount of RS **** against the Booking id : EMT******** Ticket cancelled Date. **/**/**** NO refund of the said amount till date inspite of writing mail emails related to refund. Customer care number is deactivated. ...
May 10, 2020 by Orlando Keivom
Kesia holidays - Kesia holidays Open
hello all i have booked the honeymoon package through kersia holidays and i have paid aroung ***** for air ticket and ***** for advance to kesia holidas on feb ** (*****) and **,*** on feb **th ,due to the coronova virus all the flight...
May 09, 2020 by Vikram Hegde
Goibibo and Irctc - Refund of cancelled train tickets Open
My train tickets having journey date *nd April, **rd April ,*rd May and *th May ,all cancelled due to nation wide corona lockdown, but it's now over ** days stilll no refund from ur end . Checked all through IRCTC , I found all tickets amount ...
May 08, 2020 by Dandapani desati
Goibibo and Irctc - Refund for cancelled train Open
I have booked train tickets through goibibo for May * **** and may * ****. Both the trains were cancelled due to lockdown IRCTC have initiated the refund long back still I have received it. Im in a tough situation now I need that money immediat...
May 08, 2020 by Jebin J
Makemytrip (india) Pvt. Ltd. - Train Ticket refund not issue Open
I've booked two train tickets for **th April **** on makemytrip(mmt). Upon the extension on COVID-** Lockdown the train got cancelled. But the mmt app shows the trip as completed and so I cannot request for a refund on the same. I've Contacted...
May 03, 2020 by Akshay Premanand
Yatra - Train ticket Refund not credited Open
Booking reference no.************ Booking reference no.************ Cancelled the ticket on April ** **** ...
May 02, 2020 by MURALI KUMAR
Make My Trip - Train ticket refund Open
The train ticket refund amount is not credited in my account.due to cancellation of all trains due to covid....
May 01, 2020 by Aishwarya keerty
IRCTC - TDR refund from IRCTC against train diversion Open
IRCTC ticket booked on line for journey on **th Feb **** from Anantpur to Bengaluru. SWR diverted the train ***** on **th feb. TDR ************ was filed on **th Feb ****. many reminders have been sent to IRCTC. They attribute non payment due...
Apr 27, 2020 by A V Prasanna
Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated Closed
I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...
Apr 04, 2020 by Farhan Multani
Ease my trip - Processes a different request against my consent Closed
I placed a cancellation request with full refund . They however went ahead and did partial refund without my knowledge....
Mar 21, 2020 by Dimpi Saikia
The Snow travel Noida - Travel advance not returned Open
Self had booked Uttarakhand Package * nights * days from *-* Oct ****, on the terms that total package cost would be **,***/- ( * adults + * child) out of which **% would be paid advance, rest **% on hotel booking confirmation. The terms and co...
Feb 25, 2020 by Sougata Gangopadhyay
IRCTC - Non Refund of Train Ticket Amount Closed
I had booked a train ticket for the journey dated **.**.**** from Nagapattinam to Erode to the concern Train No *****/Ernakulam Express.The related PNR is ********** whose txnid was ***************.The schedule departure of train was **.**pm a...
Jan 05, 2020 by T Pavani
Ola Cabs - Overcharged on trip Closed
Sharing I recent incident with Ola Cab Services . I Booked Ola Cab on ** Dec ** from Howrah Railway Station to Dumdum airport. While booking the cab it showing ** KM with expected fair of ***/- Rs. However once reached the destination driver ...
Jan 02, 2020 by Ashim Saha
Makemytrip - Mmt sold and still selling non baggage tickets as baggage ticket Open
I booked a flight (Thai Viet jet *** from Bangkok to Phuket) with a higher fare on MakeMyTrip which did not mention that Checkin baggage was not allowed. For every other flight, it was clearly mentioned whenever it was a hand-baggage only fare....
Dec 31, 2019 by Ajit Brundavanam
Ola - Postpaid activated without my knowledge Closed
Ola activated postpaid without my knowledge and also some other membership and charged me. I still haven't paid the amount and I don't want to. I keep getting messages asking me to pay the dues. Why should I pay for something that I didn't use....
Nov 26, 2019 by Mathu
TrawellTag CoverMore - False Sale of Travel Policy Open
I have purchased a domestic Travel Insurance No :SX******* on *th December **** after satisfying with the benefits of the policy, (Annexure *) We see common carriers cancelling flight frequently and at the last minute with a mute reason "Op...
Nov 19, 2019 by P Nipun Tulsyan
Ola Cabs - Overcharged by ola 10 times more Open
Yesterday I traveled from Mangalore to Manipal a distance of ** kms by Ola . I was charged Rs **,*** . I had no option but get to an ATM and cough up the money . No way to call as Ola responds to only mail . They acknowledge it is a mistake aft...
Sep 10, 2019 by M V Kalidas
Makemytrip.com - MakeMyTrip ticket booking fiasco Closed
On **th August Called MakeMyTrip to change the date of flight(Booking ID NN*************) AI-*** BOM-LHR to **-Sep where the original date was **-Sep The call was answered by Shruti and mentioned that date change of above ticket would inc...
Aug 28, 2019 by Neeladri Mitra
Qnet India Vihaan Direct Selling Pvt Ltd - Cancellation of orders and claim refund for IRIDIN Open
To, Finance department, Qnet India Dear sir, I have been made to invest in Qnet investment by giving incomplete knowledge of this company and its investment. I have been misled by your executives. Without my knowledge they have purchase...
Aug 25, 2019 by Rahul dilip pote
Indian Railways - No refund for diverted train Open
I booked three tickets in AC *st class is Udyan express from Mumbai to Bangalore on **th August. The train was cancelled at the source station (Mumbai) and it was diverted to start from Solapur, due to which we did not travel in it. Since I was...
Aug 23, 2019 by Karan Madhwani
Sotc Travel Limited - Tour package not delivered and booking amount not refunded Open
I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...
Aug 03, 2019 by Dinesh kumar tyagi
IRCTC - Refund not initiated for cancelled train Open
I made a train booking through irctc.Co.In platform for my journey on July **, ****. On **th July I received a message saying that my train was cancelled. I verified the information via '***' helpline number. They confirmed that the train was ...
Aug 01, 2019 by SANCHIT JAIN
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 23, 2019 by Shomit Goel
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 18, 2019 by Shomit Goel
Zoom Car - Incorrect damage charge levied Open
We had done the booking of Tata Hexa but they have changed the car in the last hour to Mahindra Marrazzo. This might be their strategy to provide faulty car and make money from customer by charging vehicle damage fee because according to my kno...
Jul 08, 2019 by Govinda
Zoomcar India Pvt Ltd - Incorrect damage charges levied Open
This is regarding booking id JPS*BVKV. We rented an Electric car E** Dash on the **th of April. The car was not in good condition in terms of cleanliness and already damages were there in the car for which as instructed we took the videos and p...
Jun 25, 2019 by Nikita Rathi
IRCTC - Transaction failed but money deducted while train ticket booking via irctc Open
Tried booking train ticket via irctc but the transaction failed and deducted the amount. Please help. Ticket ID *******....
May 17, 2019 by Chingakham Yaipha
Make My Trip - Failed train ticket booking but amount deducted from account Open
I tried booking a train ticket via makemytrip. But after payment processed responded as time expired. Money deducted from the account....
May 16, 2019 by Chingakham Yaipha
Goibibo India Private Limited - Cab did not come to pick up Open
I booked a cab from Goibibo for **th April to be picked from Delhi Airport at *.** PM and drop me at Alwar. I had to go to attend some marriage function. The cab no. HR**B**** and driver Amit mobile number was ********** were assigned to me. My...
May 15, 2019 by Satish Chugh
South central Railway - Train late journey without announcement and intimation Open
Today I travelling from Vijayawada to Madhira with a suitable ticket fare in Vij- Kazipeta passenger. This train right time is *:** pm but now it is *:** pm train not started from Vij. There is no announcement and intimation in tad display abou...
May 13, 2019 by K.Murali
UBER - Charged two times for the same trip Open
I was charged twice by uber driver and money was automatically deducted from my paytm wallet out of my knowledge without my authorization. So I paid dual for a single trip. When I asked for a refund from uber they said cash payment is done outs...
May 07, 2019 by SHAHID MOHAMMEDZUBAIR SHAIKH
Makemytrip (india) Pvt. Ltd. - Travel package issue Open
I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund. *. ...
May 02, 2019 by Manoj Bansal
Ola Cabs & Ola Money - Misused my account Open
My Ola account was misused on **th April **** early morning and book * package ride to consume approximately Rs ****. On the **th morning, it came to my knowledge. I contacted old customer care and lodged a complaint. From customer care, I got...
May 02, 2019 by Shiju KT
Makemytrip (india) Pvt. Ltd. - Holiday itinerary booked and actual ticket received had variance Open
This is with respect to my booking no NL*************. I had booked a holiday package from MakeMyTrip which included flights with Baggage allowance. The booking card clearly showed this. But when I received the actual ticket, for one leg of the...
May 01, 2019 by Neville Savio Kujur
Oyo - Bad customer support and cheating Open
Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...
Apr 30, 2019 by Lourdu Vinoth
Sotc - Fed up with harassment Open
This is the first time we have booked our tour for * people to Europe with SOTC and in the very first deal, we have felt that SOTC is the worst travel agency ever. We have booked our tour by paying Rs. * lakhs on **.**.**** vide booking file nu...
Apr 28, 2019 by Jhelum
Indian Railway - Robbery in train Open
Robbery did at Rourkela station in Mumbai mail train on **-**-****. The robber snatched the gold chain and mobile. Please do the needful....
Apr 28, 2019 by SHASHI KALA AGARWAL
OYO Rooms - Misused my Pan Card Open
I gave my pan card to create Oyo agent Id but their manager Mr Saukat and Mr Prashanth had created another id without my knowledge and given it to someone else. This is illegal and If it gets misused my name will come. I have contacted with Oyo...
Apr 25, 2019 by Kalyan Banerjee
IRCTC - Train ticket cancelled but amount not refunded Open
IRCTC refunded an amount of Rs.**** on *th March **** with details enclosed but not credited to the beneficiary account. Please take necessary action to refund the amount....
Apr 11, 2019 by Boda Sailu
