How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Cleartrip - Complaint Against Cleartrip Payment Debited but Booking Incomplete Closed
Dear Voxya Team, I am raising a complaint against Cleartrip regarding an unresolved payment issue. On November **, ****, I attempted to book a trip on their platform. The payment of ₹**,*** was successfully debited from my HDFC Bank account...
Nov 27, 2024 by Ajay Masih
goibibo and marriott - Travel booking not honoured Open
Hi , This is with reference to pre paid booking made after making full payment on ** august **** for stay at courtyard by marriott at WTC, Abu Dhabi for *st november **** that was booked through goibibo app and the same was duly confirmed t...
Nov 23, 2024 by jayant kumar bahety
Agoda - Agoda Flights Booking Open
Already got an approval from the airlines for the refund it's been * months . But they are not taking any action....
Nov 23, 2024 by himank
Mmt - Hotel Booking cancelled on the check in date Open
I booked * star hotel with MMT for my family in Dubai for * nights, on reaching Dubai, MMT cancelled our booking and neither provided alternative hotel stating that whole city is booked due to an event. We were ** people left without a stay in ...
Nov 15, 2024 by Kshitij waghmare
Thrillophilia Adventure Tours Private Limited - They haven t refunded my cancelled booking amount Open
I've booked a trip on Thrillophilia site, I've initiated a cancellation request but neither they've refund the amount nor they addressed the ticket properly....
Nov 06, 2024 by sampath kumar
Make my trip - Request for Partial Refund Due to Incorrect Dropping Point and Poor Service Booking ID Open
I am writing to address an issue with my recent bus booking from Lucknow to Kainchi Dham. I had already raised a complaint with MMT customer care on October **, ****, but I have not yet received a resolution. To provide further details, I book...
Oct 17, 2024 by Ashutosh Tiwari
Goibbibo - ROOM BOOKING ISSUE WITH GOIBIBO Open
Summary of Room Booking Issue with Goibibo: The customer, Nabeel, booked a room at FabExpress JP Villa in Varanasi (Booking ID GH**************) through Goibibo but faced serious issues. Upon arrival, the room was found to be in poor conditi...
Oct 10, 2024 by HAMID NABEEL
Agoda - Agoda booking scam Open
I booked a hotel room called Hotel Stay Shine | Mysore | India from October *, **** - October **, ****. But I got an email that the booking got cancelled but they did not refund the amount. I contacted their customer care and they replied that ...
Oct 05, 2024 by Subha G
Ease my trip - Confirmed Booking Not Provided Open
This complaint is in reference to my EaseMyTrip booking Grievance Number: ******* on consumerhelpline.gov.in where after cancelling my * bookings made for Rs ***** in Hotel Carlton Downtown Booking Ids (EMT*********, EMT*********) and on *rd at...
Sep 14, 2024 by Saad Moulvi
Abhibus - Unfair Cancellation of Bus Booking Open
I booked a bus tickets for my parents through Abhibus on ** July **** for travel on ** July ****. However, I was not informed about cancellation of the bus from abhibus. And I got a call from unknown number on my travel day(** July ****) around...
Aug 01, 2024 by Devu Ramu Veerendra
Sasta Safar Travelsees - Unethical Booking Cancellation and Poor Customer Service by SastaSafar Travelsees Open
I am writing to formally express my strong dissatisfaction and concern regarding the recent experience I had with SastaSafar Travels. I booked a ticket from Bangalore to Atlanta through your website under the name Indukuri Vikram. Following the...
Jul 30, 2024 by Vikram Indukuri
Grand Holiday Park Vacation - Booking cancelled nut refund not received Open
I received a call from Grand Holiday Park Vacation & offered me *N/*D hotel gift voucher as part of their promotions. They had told me that the team would come & visit me at my house to offer the voucher. Once they reached my house, instead of ...
Jul 25, 2024 by Uma Sankar
Travolook - Complaint Against Travolook for NonRefund of Cancelled Flight Booking Open
Dear Sir/Madam, I am writing to file a formal complaint against Travolook regarding the non-refund of a cancelled flight booking. The details of my case are as follows: Booking Reference: REF********* Refund Amount: ₹**** Date of Tran...
Jul 12, 2024 by Varnit Mehta
Booking.com - Complaint against booking com for not providing accommodation even on booking confirmation Open
I had booked accommodation @ Ooty in Hotel Hills Palace via confirmation number ********** on *th April ****. I connected the property owner at +** ***** ***** which was shared by booking.com via chat, on *th April ****. I was told by the pr...
Jul 10, 2024 by RAJESH M
Agoda Booking App - HOTEL DENIED OF BOOKING AND CHECK IN Open
Dear sir/mdm, I had booked ** deluxe rooms in a hotel named as HOTEL GOROOMGO SRINAGAR through agoda booking app. My booking was confirmed and the amount was deducted. check in date was **-**-**. When i arrived at hotel to check i...
Jun 28, 2024 by Arun kumar das
Make my trip - Booking denied by the homestay Open
I booked a homestay from MMT. On contacting the property * days before checkin, they denied the bookin and on contact MMt, they are constantly looking into the matter with no resolution from their end....
May 28, 2024 by Arup Kumar Pal
Make My Trip - Complaint and Compensation Request Against MakeMyTrip for Inaccurate Booking and Poor Service Open
Below are the detailed reasons for my complaint: Inability to Provide a Separate Breakdown for My *-Year-Old Child: Despite multiple requests, MMT failed to provide a detailed breakdown of charges for my *-year-old child. Official communicat...
May 25, 2024 by ANKITA AISHWARYA AGRAWAL
Makemytrip - Cheating in booking checked baggage allowance Open
I booked a return travel through makemytrip for my australia travel from india. There fare was most competetive on skyscanner for my given dates. But after booking only I got to know that my return flight checked baggage allowance is *kg lesser...
May 14, 2024 by sorabh mittal
Travel Triangle - Not cancelling the trip and not refunding my booking amount Open
Sir, I have booked my trip for Uttarakhand on ** November to * December **** Booking ID #******** but unfortunately some causality happen with us and I have unable to do this trip and postponed to May****. I have call to holyday fussion to bo...
May 14, 2024 by Chandan kumar gupta
Seasons SuitesHBR Hotel - Booking cancelled but advance amount paid for reservation wasn t refunded Open
This hotel in Bengaluru has a very unfair booking cancellation policy. On March *, ****, the property owner asked me to pay *** rupees in advance just to reserve one cottage-style room for a *-night stay at their hotel. I agreed to that and so,...
Mar 27, 2024 by Pathuri Anurag Reddy
Club Mahindra Holidays Red Membership - Club Mahindra s Service Deficiencies Open
I am a Red Studio Club Mahindra member (ID *******) since **** and want to Escalate Due to Club Mahindra's Service Deficiencies *. Club Mahindra's service lapses have greatly impacted the experiences of honest and regular paying members. The...
Mar 25, 2024 by MAMTA DINESH PRABHU
Cleartrip - Refusal to refund money for bouncing of confirmed hotel booking Open
I made a fully paid * night * day (**,**,**,** Feb ****) hotel booking in Varanasi through Cleartrip. When I reached the hotel to check in, the hotel had no reservation under my name made through Cleartrip. When I called Cleartrip customer care...
Mar 16, 2024 by Srinath S
Travolook - Flight ticket cancelled by booking panter and refund not provided Open
Booked a flight ticket on *th June **** from Bangalore to Ahmedabad through Travolook(booking partner), the payment of **** got deducted but the booking partner cancelled the ticket and the refund has not been processed from booking partner sin...
Mar 12, 2024 by Vivek M
No seat available in Bus - Seat not Available but booking done Open
TKT No: ********, Name: SHASHIDHAR, DOJ: **-**-****, SRV NO: *****, SEAT NO:* But no physical seat available in bus, kindly look into this. ...
Mar 11, 2024 by Shashidhar P
Yatra.com - Money deducted but booking not recorded successful on yatra com Closed
I booked a domestic flight and made the payment, but after the money was deducted the booking was not confirmed. Well keep having the ticket not confirmed aside it was not even recorded ...
Feb 15, 2024 by Mohd Ali
Make My Trip Pvt Ltd - False hotel booking Open
On January **, ****, I made a hotel booking with MakeMyTrip.com under Booking ID NH**************, with a total amount of ₹****. Despite having confirmation of my booking, when I arrived at the hotel on the designated date, I was shockingly d...
Feb 14, 2024 by rohit vishwakarma
Yatra - Payment done but booking nothing Closed
I was booking train ticket through Yatra app and payment was completed but ticket was not booked. Want my money? ...
Feb 09, 2024 by Kamlesh Patel
Yatra.com - Yatra com is defrauding its customers by taking bookings for a hotel which does not taken bookings f Closed
I have booked a hotel (Mandawa Kothi in Mandawa, Rajasthan) for two days stay (Check-in: **.**.**** and check out: **.**.****) through Yatra.com. After booking, i received message and mail regarding the confirmation of booking along with contac...
Jan 25, 2024 by Dileep Singh
Make My Trip - Non issue of eticket Open
I had booked my mother's return ticket from. Sanfrancisco to Bangalore. Travel date was **/Aug/****. On **/Aug, I requested MMT to change the date to from **/Aug/**** to **/Dec ****. They said it costs *****.which was costly for me. So I told ...
Jan 16, 2024 by Geetha
Make my trip - Refund not received Open
I had booked flight tickets for the round trip of * people from Mumbai to Zurich for the *th of January **** upto **th of January ****. On the same day I booked my tickets, I wanted to changed the dates of my flight as the plan changed. I wante...
Jan 09, 2024 by Yashraj Pramod Deshmukh
Travelius - Not providing the service and not refunding booking amount Open
I'd selected a resort in Maldives and upon confirmation that the resort is available, I was made to pay Rs. **k as booking amount. I was following up with them since ** days and then after atleast ** attempts to call, I was notified that the re...
Nov 30, 2023 by Anindita Mathur
Make my trip - Cheated on Singapore Hotel Booking Open
I had booked Holiday Inn Express, Katong, Singapore for my trip from **th to **th November. It was rated *star by MakeMyTrip and said it had good services and facilities. When I checked in on **th, they put me up in a room which had no faci...
Nov 22, 2023 by Dr. Deepa Nagarajan
Easemytrip - No Refund against a failed flight booking on EaseMyTrip Closed
Tried booking a flight, Pune-Kolkata, on Sept *, **** through UPI on EaseMyTrip (EMT). The booking failed ut the amount git debited from my HDFC Bank A/C. It's now ** calendar days that I am communicating unsuccessfully with EMT for my Refund. ...
Nov 20, 2023 by Suranjan Sinharoy
Make My Trip - Fraud by mmt for excess baggage allowance Open
Hello, - I booked * tickets for my family of TAP Portugal Airline on **th February via the Make My Trip (MMT) portal - who acted as an authorised agent of the airline. Our travel dates were for later on **th May. I had selected the baggage al...
Nov 14, 2023 by Akshay
Yatra.com - Money deducted and Booking not done Closed
We have booked a room at Ananta Hotel - Udaipur on *st october, **** for Rs **** in the Name of Manav Gour Payment was done by HDFC Bank money has been deducted but booking has not been confirmed. I have been sent several mails and raised a...
Oct 04, 2023 by Chhavi Jain
Easemytrip - Fraud for Hotel booking Easemytrip com Closed
We have booked hotel from site easemytrip.com, for hotel le grandeur, mysore, we made full payment, when we reach there hotel denied the booking and told that they are not tied up with easemytrip.com, when we called easemytrip, they kept us w...
Sep 30, 2023 by Monica Verma
TRIPTOURS - Travel booking not provided after making the payment no refund done Open
I booked an online tour package with TRIPTOURS, Noida, for a Darshan of Tirupati temple on ** Sept **** from Bangalore. Package was negotiated for Rs. *****/. This included pickup from Chennai Hotel on ** Sept **** & drop back at the same Hotel...
Sep 30, 2023 by Romesh Kachroo
Yatra.com - Amount got debited while booking ticket from yatra com but ticket didnt get booked Closed
I was booking ticket through yatra.com. My booking reference no is *************,amount got debited but ticket didnt get booked...
Sep 18, 2023 by Syed Raza Hussain
Travolook - Travolook not refunding for morethan an Year Open
On February ** ****, i booked * tickets on Travolook.in for Rs.**, ***. immediatley they called me and informed that the the price is changed and i need to pay another Rs.***** to get confirmed, i asked them to cancel it and refund my money. fr...
Sep 06, 2023 by SriKrishna M
Ease my trip - Not refunding my money for hotel booking Closed
We had a room booking at hotel ** elegance on July **, **** and when we reached hotel they mentioned they can allow only * of us but we had an infant of * year with us and they told they will not allow kid with us. As per the hotel policy they...
Aug 23, 2023 by Sirisha Jogiparthy
Yatra - Refund for my hotel booking cancellation Closed
I Have Booked A Hotel Through Yatra And I Cancelled The It They Said It Ill Get A Refund In A * To * Days I Been **days I Didnt Get Any Kind Of Refund And No Response From The Yatra and this is my second complaint first one was closed by yatra ...
Aug 17, 2023 by Pilla sai prasad
Yatra - Refund for my hotel booking cancellation Closed
I have booked a hotel through yatra and i cancelled the it they said it ill get a refund in a * to * days i been **days i didnt get any kind of refund and no response from the yatra...
Aug 09, 2023 by Pilla sai prasad
Yatra.com - Flight Booking Unconfirmed even after payment deduction Closed
Hi, I recently made a booking through yatra.com for flight AI *** air india dated ** Aug from Dubai to Pune. Please look into this, and confirm the booking. Here are the details: Booking Reference Number: ************* Phone Number: **...
Jul 26, 2023 by Nadarajan Pappan
Oyo - Room booking Open
I hv booked a room in Hotel Crown Agra Oyo on **th of June for **th of October. Due to train tickets are not available so I hv cancelled booking on *th of July. Still showing successfully processed refund but I didn't get yet the refund of ****...
Jul 25, 2023 by Shahnaaz Husain
Make My Trip - Hotel booking not confirmed but amount is deducted from bank Open
I book one hotel booking from make my trip and amount is also deducted from my bank account but as per hotel manger the booking is not done and my money is wasted. ...
Jul 01, 2023 by harshita dubey
Doves Vacations - Booking canceled but money not refunded Open
I would like to register a cheating complaint against “DOVES VACATION” travel company for not refunding my registration amount (***** INR) which was cancelled due to trust issue. I had registered for the services on **th Feb and then sent t...
Jun 30, 2023 by Jijin vp
Cordelia cruisesWaterways leisure tourism - Cordeila cancels cruise at last minute Closed
We booked Cordelia cruise to Srilanka for * families in January. First, the date was changed from *rd July to **th July and we replanned and accepted their proposal. Now Cordiela has informed us at the last minute that they are cancelling our ...
Jun 22, 2023 by Prashant Ladda
Easemytrip - EaseMyTrip com Fraud in Hotel Booking Closed
Hi, Recently I’ve booked a hotel “The Umrao” for one day (** May **** to ** May ****) via EaseMyTrip.com site and prepaid the amount of Rs **** in advance. When I visited the hotel, the hotel denied the checkin and when asked they told r...
Jun 02, 2023 by Aadarsh Singh
Easemytrip - Not receiving refund for the rejected rescheduling request Closed
May **th, **:**pm - I booked a flight from Bangalore to Paris through Smartbuy (via Easemytrip). The flight got confirmed. May **th, *:**pm - I wanted to reschedule my flight and I went to EMT directly to do the rescheduling. I paid Rs.***** ...
May 29, 2023 by Nipun Gupta
Yatra.com - Flight Booking Refund Closed
During Flight Booking,Amount is deducted from my account,however ticket was not booked....
May 14, 2023 by Sameet Purohit
TripOdeal - Says ticket booking rejected No refund initiated Open
Booked a ticket on Tripodeal. It said confirmation can take ** to ** mins. Then it showed nothing else. Called customer care and they said the booking got rejected and refund will be initiated. No mail received confirming this. Seeing on Voxya ...
May 12, 2023 by Shayoni Das
Ease my trip - Hotel booking Closed
Dear EaseMyTrip, This email is regarding my recent Hotel Booking from your website ‘EaseMyTrip’. I booked a hotel on **-**-****, **-**-**** here Booking Id's are : EMT******* and EMT****** . At that time of booking only paid the total amou...
May 01, 2023 by Pavan
Travel Bay Tours - Air Tickets Refund Open
On the *th of October ****, I bought business class return tickets for * (two) persons through “Travel Bay Tours” Agency. We used the one-way segment. On the *th of December **** (* days before the return trip), we changed our plans and ...
Apr 20, 2023 by Sveta Menon
Easemytrip.com - Hotel booking payment Closed
I completed a hotel booking and paid through GOOGLEPAY UPI. Payment went successful but EASEMYTRIP did not confirm anything and there is no tech support helping out. I have no booking showing in hotel section of ‘’my bookings’ and my mo...
Apr 19, 2023 by Rana Harshvardhan Singh
Cleartrip - Refund issue Closed
I booked my flight on ** may ****, trip id ************. my flight was resheduled by airline, I was given one time free offer of date change, which I used and changed my date. later I decided to change it to another date with panalty charges ...
Apr 11, 2023 by kiran kumar
Agoda - Regarding booking of one way flight ticket inspite of my request for round trip flight tickets Open
Booking IDs: ********* and ********* I opted for ROUND TRIP flight tickets - Doha to Delhi and Delhi to Doha on **/**/**** and **/**/**** respectively for which I was charged Rs. *****.** but after few hours I got e-mails from AGODA - one confi...
Apr 07, 2023 by Pradeep Kumar Majumdar
Universel Travels - Universel Travels Kapil Gupta cheating and taking money in name of flight booking and neither doing Open
I had intiated a flight booking from Bangalore to Houston and return through Universal Travels on **th Mar through the reservation person Kapil Gupta. He asked me to send him Rs***** in advance and rest on **th March so he could block the ticke...
Mar 30, 2023 by Payal
Yatra Com - Hotel rejected booking Closed
Booked non refundable hotel room @RS **** for *th march to * march which. Hotel (Diphlu Lodge, Kaziranga) has denied the booking and refund is also denied...
Feb 28, 2023 by Achintamay Mazumder
Yatra - Booking details not rec d after amount debited Closed
I have booked a cab for Outstation ride in yatra app. Amount got debited from account but the Booking details not rec'd. Also the complaint made not resolved. ...
Jan 29, 2023 by Balasubramanian
Makemytrip - Hotel cancellation refund refused Open
The hotel 'The Orchard Resort' was ***% refundable till Mon, ** Dec ****, **:** AM. MakeMyTrip had given me the attached booking voucher. It states that the booking was ***% refundable till the time of check-in. ** hours before check-in,...
Jan 22, 2023 by Prashant Dhairyasheel Pawar
Yatra.com - Refund issue False information while booking on yatra com Closed
Hi there, Yatra.com guys are showing some amount during booking while choosing cancellation protection and attracting the customers.After we cancel, we know the ground reality.I booked tickets for two people .Technically I should get around ...
Jan 18, 2023 by Razia Begum
Agoda - Booking not confirmedamount got deducted Open
I had booked a hotel room for Jan. **th & **th **** at JS Residency Kodaikkanal. The full payment for the booking, Rs.**** was done on *th Dec. **** through my google pay no. ********** (screenshot attached)....
Jan 12, 2023 by Sreehari c n
Cleartrip - Refund of a stay booking which was not done because of Cleartrip miscommunication Closed
It's very annoying that I did a booking from your site for a stay at a lodge on kaziranga national park for one night from **-*st January, ****. Though you did sent your voucher, as we reach the hotel they didn't had the voucher, the voucher...
Jan 01, 2023 by Rituparna Sonowal
Make My Trip - Refund not initiated of the ticket that we never received even after booking in full payment Open
I had booked * tickets to Ferrari world general admission through Make My Trip app on **nd November ****. I did not receive any QR code (ticket) to enter the Ferrari World Theme Park. I wasn’t allowed to enter the same even after doing a f...
Dec 20, 2022 by Akash Rai
WING IN TRAVEL ADVISORY PRIVATE LIMITED - ONLINE TICKET BOOKING Open
I have booked online ticket from website www.varafi.com and company name is wing in travel advisory pvt ltd. They have sent their confirmation id with ticket but no call or confirmation from airline. the amount paid is **** . I think these peop...
Dec 19, 2022 by NIKET KAPOOR
Easemytrip - Hotel room not provided after confirm booking and advance payment Closed
This Is With Reference To My Booking EMT ********* But When I Reached Hotel ,Hotel Refused Room. I Called Easemytrip Customer Care And They Just Refund The Money. But What About All The Trouble Faced By Me And My Family. Our Travel Plans Failed...
Dec 18, 2022 by sunil kumar
Yatra Com - Glitch in Air ticket booking Closed
While i booked the ticket for **th November. The booking got confirmed for ** February **** and i am not getting refund because of the technical glitch in their website ...
Nov 10, 2022 by AMIT KUMAR MISHRA
EaseMyTrip com - Refund amount of flight cancelation amount had not been disbursed against booking id and ENT Closed
Dear Sir, This is to inform you that I had cancelled the flight on ** the October **** . My booking id is .EMT******** and EMT******** .I had been intimated that full refund will be given within seven working days but still no pay...
Nov 04, 2022 by ABHIJIT ADHIKARY
MYTT Beach Hotel Pattaya Thailand - Confirmation of hotel booking Open
sir i have booked MYTT Beach Hotel Pattaya through Agoda for * days i.e **.**.**** to .*.**.**** in the name of Gurinder Singh Sethi and Mrs. Vinder Kaur Sethi. I need confirmation of hotel booking on coloured letter head of the Hotel. Bookin...
Sep 29, 2022 by GURINDER SINGH SETHI
Ease my trip com - Issue with bookings Open
We had booked a ticket for Delhi to Mumbai on **th of September ****, vide PNR IVER*E, through Ease my trip..we were told to follow the link and via email for rescheduling our flights by cs rep and it would get done. The rescheduling was to ...
Sep 24, 2022 by B R IYER
Yatra - Yatra cab booking advance 25 deducted but booking is not confirmed In the app it shows no trip booke Closed
I booked the cab ride from new delhi to kedarnath from Yatra, they demanded i pay **% of the total as advance. But, even after the deduction, they haven't confirmed the booking. It's ridiculous that even after so many complaints about the sa...
Sep 21, 2022 by Dhaivya buch
Yatra - Yatra Refund for a cancelled ticket Booking Ref No Closed
Hi Team, I booked a ticket via Yatra.com and canceled it directly through Airline due to personal reasons. Upon submitting my refund request, Yatra was charging Airline Cancellation more than the actual airline cancellation charge. Aft...
Sep 08, 2022 by Md Merajuddin
Yatra Com - UPI payment done to Yatra but no booking made Closed
On **th August *.** PM a booking was done for * persons indigo flight from ahmedabad to patna and payment done by UPI mode transaction no ************ to yatra.rzp@sbi google transaction ID CICAgJD**qDPLA and the money was deducted without tick...
Aug 17, 2022 by Bishnupati Singh
www travolook in - Booking Cancelled with travolook in Not refunded yet Open
I booked a flight ticket on Travolook.in on **th July at *:** pm. The payment went through on my credit card. Around *:** pm, I got an email saying Your booking is Cancelled due to fare expiration. I got a call from Travolook at the same time s...
Aug 12, 2022 by Joga Rao Theeda
Yatra - Booking not confirmed Closed
Payment is completed in UPI mode and money has been debited for the flight ticket of Indigo Delhi to Bengaluru flight . But the booking is not yet confirmed from the company's side. ...
Aug 08, 2022 by Maitraeyan
AGODA OYO - Hotel booking confirmation Open
I Rajiv Pande had booked OYO FLAGSHIP Radhakrishnan, Baner for * night. Check in on *th July & check out on **th July through Agoda. Booking ID; ********* Member ID; ******** In the name of Sumukh Daptare. After going there he was informed...
Jul 10, 2022 by Rajiv Pande
Travel Genio - Ticket Opening Rebooking Open
Dear Team, This is in regards to return ticket booked from new Delhi to Bali and Bali to New Delhi. This ticket was canceled in the corona time and the airlines opened my ticket for re-booking. I am trying to get in touch with Travel genio and...
Jul 04, 2022 by Govind Mahadevan
Yatra - After booking cancelation didn t get the refund Closed
I Booked one resort from yatra.com and then cancelled the booking. For instant refund I chose , their e-wallet named eCash as an option for refund. But Didn't get any refund. Tried to reach them on phone and mail but no luck. No response from t...
Jun 29, 2022 by Rupali bhore
Yatra Com - Yatra not refunding booking amount Closed
Hi, I am registering this complaint second time. It has been ** days since I cancelled my hotel booking from yatra. Every time they ask me to wait for * days and still there is no refund after so many mails, I have written to them, there i...
Jun 17, 2022 by Monika Agrawal
Yatra Com - Refund against cancelled hotel booking Closed
REF #************* BOOKING cancelled with in an hour...
Jun 08, 2022 by Gaurav Chawla
Easemytrip.com - Easemytrip com negligence is going to cost cost me fortune Closed
I had booked a return flight from Doha to Mumbai through Easemytrip.com for four passengers. I had completed the first journey from Doha to Mumbai and was supposed to travel back to Doha on *th May, but due to some personal reason had to change...
May 08, 2022 by vinod manik kavle
Yatra - Confirmed booking canceled later Offered Resolution
I had a confirmed booking after making payment last week. Suddenly I got an email that my booking cannot be honored and I should choose a third rate resort which costs **% lower than the resort I booked. I have been messaging them for days but ...
Mar 17, 2022 by Aditya Doshi
Agoda - Hotel Booking Refund Closed
In March ****, I reserved and paid ***$ for a room for my colleague in Le Castle River Hotel and apartments, Phnom Penh, Cambodia. He was to fly in from India to Cambodia with a transit at Kuala Lumpur, Malaysia but on **th March **** India cl...
Mar 14, 2022 by Sveta Menon
Agoda - Senior Citizens left on the street despite having Confirmed booking Closed
Here is the sequence of events: */Feb/** - I had booked the Dubai Marina apartment on Agoda website. **/Feb/** - Subsequently the payment was deducted from my credit card and 'confirmation of booking' receipt was issued. In between I had sen...
Mar 13, 2022 by Melroy Pinto
Travolook - Booking Cancelled With Travolook in and No Refund Yet Open
I have made a booking as follows: Flight details: Hyderabad to Bangalore Booking ID: REF********* Date of booking: * September **** Amount: ₹****.** This particular ticket has been cancelled *FROM THEIR END* (reason quoted, "Flight's PN...
Feb 12, 2022 by Bhavya Vemulapalli
Agoda com - Agoda refund of hotel booking Open
Booked the hotel at khammam India through agoda.com and due to covid could not make it however hotel owner agreed to refund my amount but agoda guys are not refunding me ..please help as I'm in very much need of money in this pandamic....
Jan 29, 2022 by Sweta
Easemytrip.com - Easemytrip took money to reschedule my two bookings but did not issue the tickets I had to cancel th Closed
I had made two bookings from Easemytrip.com for Pune- Delhi sector on **nd January **** which includes senior citizens and kids. Due to increased COVID cases and curfew being imposed in Delhi I requested EMT to either give refund, credit shell ...
Jan 22, 2022 by Anjana Chaudhari
Yatra.com - Payment debited but booking details not issued Closed
On **st January ****, at **:** I booked a flight tickets from Bangalore to Delhi round trip. I completed all the step and also i did my payment process by using my Bajaj finserv emi card . And also the payment is successful. But after the payme...
Jan 21, 2022 by Mudhaseer S
Riya Cabs & Trip Private Limited - Travel Agency Not Doing Refund From My Agent Portal Open
I had Agent Portal for Flight & Hotel bookings With Riya Cabs And Trip Pvt. Limited. Company. Website was Agent.riyatrip.com . I booked few of Flight tickets, but now few months Ago they Changed the Portal Website. Now its new name is Fd.Riyatr...
Jan 03, 2022 by Sulinder Singh
Agoda - Fake hotel booking Open
I booked my hotel accommodation through agoda and when I went to hotel they refused and said they didn’t get any booking from agoda as they are overbooked already and the same fraud was done with other couple of customers standing at the hote...
Jan 01, 2022 by Sandeep Singh
Make My Trip - Hoax 4 Star hotel booking Open
I had booked an all inclusive trip via MMT from Mumbai to Delhi-Agra-Jaipur-Delhi and back from **-** Dec. All hotel stays were shown as * Star hotels. (Booking ref NL ************* through Ms.Varsha Pravin Fulzele). On reaching Delhi we found...
Dec 28, 2021 by Manoj Gurudialdass Aurora
Yatra Com - Yatra com refund on booking Offered Resolution
My amount got deducted and showing transfer to yatra.com Gurgaon but I didn’t get the booking confirmation nor tickets. I need either my booking tickets or refund....
Dec 16, 2021 by Neha sinha
Cleartrip com - CHEAT ONLINE AIRTICKETS SELLER Closed
Trip Id: ************ *-I bought an air ticket Udaipur to Delhi for **th Nov ****, vide trip ID : ************ from Cleartrip.com by paying Rs *,***/ *- I decided to change my date and paid another Rs *,***/ for “a service to pre pone my jo...
Dec 09, 2021 by Sushil Kumar Rajmal JAIN
Yatra.com - Bus booking Closed
I have completed booking via yatra.com from delhi to manali on * December **** and bus operator stated that he haven't received any booking from yarta.com bus operator denied any booking ...
Dec 02, 2021 by Sumit Choudhary
Travel Triangle - Covid Booking Cancelled and refund not issued Open
I have booked holiday package to Mauritius from New Delhi through Travel Triangle for the dates ** April to * May ****. I have paid the entire amount of *, **, *** in advance on Feb ****. Due to Covid pandemic my tour was cancelled. After cance...
Dec 02, 2021 by Sumeet Heera
Yatra Online Private Limited - Money deducted but no booking made unsuccessful booking Closed
I was trying to book a flight from Vishakapatnam to Kolkata for which I was almost at the end step of making payment for making the booking. I entered my card details and the OTP, the payment page was showing loading/redirecting. After sometime...
Nov 24, 2021 by Arpit Jaiswal
EaseMyTrip com - Flight Booking cancelled and they have deducted reschedule charge 2 times Closed
I have booked flight ticket on EaseMyTrip on[protected] from Bangalore to Trivandrum (DOJ: **/**/****) with an amount of *, ***.** with flexi plus fare. After that I have rescheduled the journey date to **/**/**** by paying an additional amount...
Nov 17, 2021 by Abhilash Kumar S
Yatra - Yatra skipped a clause and cancelled my insurance coverage Closed
The money is not important but this is unjustified.I booked ticket through Yatra for me and my husband for *th November,**** and availed their Cancellation Protection Policy.Later Indigo changed flight as the earlier flight was cancelled.This d...
Nov 03, 2021 by Puja Ganguli
Agoada India - Booking Cancellation Booking ID Open
Dear Team, I have booked the hotel through Agoda on *th Oct.,** night at ** am for *th Oct.,** and in the morning *th Oct. at *a.m. I cancelled the said booking. Though I cancelled the booking within ** hrs of check-in, they forfeited entire a...
Oct 20, 2021 by SUNIL SHAMRAO GHUNE
Easemytrip - Online ticket booking fraud Closed
I booked a train ticket from guntur to secunderabad station I entered all my details , they also verified my irctc id, I paid *** rupees through googlepay, after payment, I didn't get any msgs from easemytrip, I didn't get ticket conformation o...
Oct 07, 2021 by Chevala siva sai
Travolook - Refund not initiated for Flight Booking Travolook in Open
I had made a flight booking on **th August'** on Travolook.in from Delhi to Kolkata and back from Kolkata to Delhi: which was cancelled from the back end and we also got a call confirming the same. We were told that we will receive the refund w...
Oct 04, 2021 by Ashish Kumar Shaw
Yatra.com - Hotel Booking Fraud Closed
I tried booking hotel from them .Amount was deducted from my account ..but i was not able to see any booking history under my account....
Oct 03, 2021 by Pinki Singh
TRAVO LOOK TRAVEL AGENCY - TRAVOLOOK NOT REFUNDING MONEY DEDUCTED TOWARDS BOOKING OF MY AIR TICKETE Open
I was booked an air ticket through TRAVOLOOK on **.**.**** to travel round trip to Chennai - Hyderabad. They debit the ticket amount of Rs.**** for the booking. Within ** minutes I got a call from Travolook travel agency and told that my boo...
Sep 29, 2021 by S. MOHAMMED SABIR
Yatra Com - Money debited but booking not completed Closed
I tried to book cab with **% of initial amount via yatra mobile app on **th Sep'****. I used google pay for the transaction and transaction was successful, Money debited from my account and credited to yatra account(Received message from bank s...
Sep 28, 2021 by Abuthagir A
Yatra.com - Booking not made but amount deducted Closed
I was booking a hotel from Yatra.com and I paid them ₹**,*** on website. But when I reopened the website the page showed error. My money was gone and no bookings were made. I tried contacting them but there was no response from their side....
Sep 17, 2021 by Gunit Kaur
Travolook - Subject non refund of Rs 6308 Ref by Travolook of flight booking Bangalore to Jaipur I Open
Subject: non refund of Rs ****(Ref ********** )by Travolook of flight booking Bangalore to Jaipur I undersigned booked a Air flight through Travolook (organisation to book flights for various Airlines) by GOAIR on **th July ** for Bangalore to...
Sep 08, 2021 by Dr.Nandlal Girdharilal Agarwal
Travolook www travolook in - Flight Booking Refund Open
Hi Team, I Booked my flight from LKO-BLR around * month ago. After successful transaction, Received immediate notification and call mentioning that due to operational issues, This booking is cancelled and you will get your refund in * Weeks ...
Sep 05, 2021 by Vikarant Kumar
Easemytrip - Wallet amount for new booking Closed
Since last Thursday I raised this issue that is am not able to use my wallet amount for new booking. I didn't get the otp in my emails address when try to use the wallet amount . Booking ID - EMT********, EMT******** When could I expect to s...
Aug 12, 2021 by Rajesh Tiwari
Travellook - Fraud during flight booking Open
I have booked a flight from Ahmedabad to Bangalore and they have not returned my money. After call they are saying no seat left. Many consumer complaints have been done still they are making fraud. My flight booked on ** Aug **** From Ahmedaba...
Jul 25, 2021 by NISHANT KUMAR VATSA
Easemytrip.com - Refund againt Booking ID due for last 1 year Closed
Easemytrip.com has not issued any refund against my booking no. EMT******** for past one year. Though they claim to be running my case on High priority....
Jul 12, 2021 by Mayank Garg
Ola Cab Kolkata - Overcharging after ride completed without alert Open
I booked Ola Rental cab(CRN no.**********) on **/*/** at **.**am for * hours **km for Rs.*** plus tax, reading every single terms and conditions a few times, just to be sure that I wouldn't have to pay a single rupee extra. While booking ola a...
Jul 12, 2021 by Sukamal Guha
IRCTC - Deducted Money without Booking eticket Open
I was trying to book e-ticket of AGTL FESTIVL SPL (*****). Durning transaction, they have deducted **** INR from my bank account but not completed my booking. Date: **.**.**** Time: **.**am IST...
Jun 24, 2021 by Pratik Bhattacharjee
Yatra Com - Incorrect promo discount extra baggage not included in booking Closed
*.) During flight booking , I had added extra baggage for *Kgs. But after payment the extra baggage was not included due to yatra's technical issues due to which I had to pay extra at the airport counter .Extra baggage cost is lesser at the tim...
Jun 11, 2021 by Kumar Abhishek
Make My Trip Gurugram Haryana India - Booking detail not sent to hotel Open
I'm travel agent, booked hotel for my client for date **th april to **th april **, when my client reached hotel, the hotelier said they didn't got any information about the booking from make my trip, i tried calling on partner support number an...
Apr 25, 2021 by Hasan abbas
Country Holiday Inn Suites Pvt Ltd - False promises misleading offers Not providing me refund Open
I got a call that we are providing a gifts to all persons who are hundai car. This is just a promotional event and we are nothing selling anything. The event they organised at Vivanta Taj at Dawarka on *st April ****. But when we reached their ...
Apr 08, 2021 by Dr Fauzia/ Shabbir Jamal
Ixigo irctc - Booking Issue Open
I Booked a train ticket from Secunderabad to Kurnool on Ixigo on April ** ****, Money got debited form my account and I haven't received any ticket in return....
Apr 06, 2021 by D Sai Charan Reddy
Travolook - Pending refund on my flight booking Closed
Regarding Travolook booking reference number :REF********* Dear Sir/Madam, This is to inform you that my return flight has been cancelled by Indigo ( from Bhubaneswar to Jaipur) in the month of january **** & I have not received my booking am...
Apr 06, 2021 by Durga Madhab Mishra
Ola - Ola app charged me 757 rupees while the estimate was 341 rupees Open
I was incorrectly charged by your app for ride CRN **********. When I booked the ride from Nikoo Homes *, Bhartiya city to Purple Monk Tattooz, Koramangala, the estimate fare was Rs. ***. We reached the destination within the estimated ti...
Apr 01, 2021 by Kartik Rajan
Agoda - Payment deducted but no booking confirmation Closed
I booked a resort (The royalle assagao Resort Goa) through the site agoda.com on ** st March **** . I selected book now pay later option . The amount was deducted from the account and not recieved any confirmation mail for it....
Apr 01, 2021 by Vishnu Prasad K V
Park Lane Residence Doha Qatar - Hotel booking not refunding or modifying Open
I have booked a flat in Park Lane Resident, Doha in March **** before the Covid pandemic has started. At that time I didn't know that I would not be able to come due to covid restriction imposed by the Qatar Government. I have been continuous...
Mar 29, 2021 by PRAVEEN GAUR
Flynote In - Travel Refund Open
I have booked a honeymoon trip to Maldives with FlyNote during March ****. Due to Corona Pandemic, Government has imposed lockdown and the trip was cancelled by vendor. Conversation * : March **, **** We have contacted Flynote via Telephone...
Mar 27, 2021 by Rajkumar Dharmalingam
Travolook Com - Travolook Booking Cancellation Open
On March **th, I have booked a ticket from Mumbai to Delhi with a reference number ********* and soon after I received a call asking for extra amount because of the fare changes and I asked for a refund on which they said I will be getting it i...
Mar 24, 2021 by Paresh Anant Khanvilkar
Travolook Travolook In - Travolook flight booking fraud Open
I booked flight on *th March **** from Jaipur to Delhi (date of travel – *th March ****) reference no.- REF********* but Travolook didn’t confirm the ticket and replied me that they are cancelling the ticket from backend as Airline has incr...
Mar 24, 2021 by Praveen Singh Chauhan
Travbond travel agency - Travbond cheated with us and gave hotel miles away Open
We booked a trip to Maldives from Travbond, Initially they were very polite and sales team was too quick. So once we made a initial payment **K they gave us the flight tickets and they told the Hotel vouchers will be given later. After * da...
Mar 20, 2021 by Kaushik Kishore
Travolook - Fraud by fake booking of flights Open
I booked a flight on Travolook for INR *,***. The money got deducted and the site said my booking status was not confirmed and will be confirmed within ** minutes. In ** minutes I received a call from Travolook executive from this number +*****...
Mar 19, 2021 by AASHI AGARWAL
Make my trip - Booking not confirmed and checkin is within a week Open
I have made two bookings **th March to **th March and **th March to **th March at grandpark kodhipparu Maldives. I have been telling make my trip constantly that the resort doesn't have my booking and begging them to confirm the booking. Vishal...
Mar 18, 2021 by Pallavi Ganesh
Travolook - Amount not refunded after booking cancellation Open
After I booked the ticket, they put the status in processing. After ** minutes I got call from there agent thet fare has been increased. SO I asked them to cancel the ticket. They revert with cancellation e-mail saying amount would be refunded ...
Mar 15, 2021 by Amit Kumar
Make my trip - Amount debited but booking failed Open
I had booked my two way tickets for Lucknow to Goa from ** March to ** March at around midnight on ** March. The amount was immediately deducted from my bank account but the makemytrip webpage displayed 'payment failed' due to which my booking ...
Mar 15, 2021 by Samriddhi Shukla
Yatra.com - No Refund from yatra for domestic flight booking Closed
Booked domestic Air India flight from Yatra.com, due to Covid airline cancelled flight. Sending mails to yatra for refund, it has been * months from first refund request, still not received amount from yatra. Response from yatra to my mail date...
Feb 28, 2021 by Vinay Bauskar
Yatra Com - Yatra taken money twice from paytm upi but confirm just one booking Closed
On **/*/**** Yatra.com has taken money twice from paytm upi but confirm one booking for park hotel Chennai since it’s prepaid booking , hotels says they can’t return back the money , it’s mistake from both Yatra and the park Chennai Anna ...
Feb 24, 2021 by Ankit jalan
www yatra vom - Amount deducted from a count but hotel booking not confirmed Closed
I have booked a room through yatra.com on Feb **, ****. Amount was deducted from my account but booking was not confirmed..it's been * days already and I haven't got any refund from them..Their customer service is not at all satisfactory....
Feb 18, 2021 by Soumya
Hotel Ram Pratap Palace - Payment deducted but booking not confirmed Closed
I booked a hotel room in Ram Pratap Palace Udaipur & made the payment, but I have not received any confirmation Payment transaction details : INR*,***.** debited on Credit Card XX**** on **-Feb-**.Info:RETAIL DOMESTIC. Transaction ID ***...
Feb 17, 2021 by Subhash
Yatra - Money deducted but no booking Closed
I booked a cab via Yatra.com and paid an advance for it. Once paid, I was shown "Awaiting confirmation" and now there is no sign of booking and I received no proof of payment. Furthermore, there email is only sending automated responses and the...
Feb 17, 2021 by Yatish Jain
Travel Toogle - Travel Agency for Flight Booking Open
I want to book a holiday trip, So i have contacted Travel Triangle Agency. I have sent request then its third party (Travel Toogle) has sent me some quotation from executive (Diksha). I have agreed for that before i need to confirm for flight b...
Feb 04, 2021 by Priya Kumari
Easemytrip.com - Refund for failed flight booking Closed
The issue that I have experienced was: I made a flight booking on **/*/****with booking ID EMT********. Though the payment was made and invoice received EaseMyTrip never confirmed my tickets. When I reached back to them for query they told me I...
Feb 04, 2021 by DEBAJYOTI DUTTA
Yatra.com - Refund not received against hotel Booking Cancellation Closed
Dear Sir, I have paid for Rs.**** to Yatra.com on dated.**-**-**** via Reference No. ************ for Hotel Booking. Hotel Booking Cancelled from my side on dated.**-**-****. Refund Amount for Rs.**** Processed from Yatra.com on dated....
Feb 01, 2021 by VISHAL PARMAR
Yes Tee Yes Travels Anna Nagar - Ticket booking Open
I gave the amount for takal booking, he said i tried in takal but it's not getting i ll book general quota Waiting list and through EQ i ll make it confirm but it's not confirmed... Then i said u go for flight ticket .. worth of flight ticket i...
Jan 25, 2021 by Mohan raj
Yatra.com - Refund no credited to my account Closed
Not available on calls.. *th grade email replies and what not without any banking sense from their c grade employees I made *** payments to yatra.com from my dena bank a/c on ** /**/** amount of Rs **** x * times.Because I cancelled the booki...
Jan 23, 2021 by Aman Sheth
Make My Trip Pvt Ltd - Executives at Make My Trip manipulated the bookings on trip which was paid earlier Open
This is regarding an issue with MMT having booking id: IN*B************* The executive assigned on this booking has cheated the customer and manipulated the bookings. Have enough proofs for the same. Few of the Vouchers & booking confirmation...
Jan 13, 2021 by Adit Desai
Yatra.com - Hotel Declined to accept the booking Closed
I had a Booking Reference Number - ************* from **Dec to **Dec at Hotel Boons Ark With a Swimming Pool But the Owner declined to accept the booking Hence request them to Refund the Booking amount...
Jan 12, 2021 by Suraj Bhure
Yatra - Denied accommodation on a confirmed hotel booking Offered Resolution
I had booked a hotel in Munnar via Yatra.com for my family trip. I had done the payment and the booking got confirmed. On the day of the trip when I contacted the hotel I was informed that they are not working with Yatra and there is no booking...
Jan 11, 2021 by Raghul R
Make My Trip - Refund of flight booking Closed
Horrifying experience with make my trip for the booking ID - NF**************. I hope you all are well. I was a loyal customer to Make My Trip for so many years but now I have been through lot of emotional & mental harassment. I booked the f...
Jan 11, 2021 by Vikas Shankar kumbhar
Travolook - Travolook ticket booking Open
I booked ticket from Delhi to PUneon https://www.travolook.in. The money got deducted from my account after which I received a mail saying booking is in progress. After follow up I got a mail saying booking is cancelled due to fare expiration. ...
Dec 28, 2020 by Saumit
Yatra Com - Money is deducted from my google pay Upi account and booking not confirmed Offered Resolution
My money got deducted from my account, no sign of booking. This is a shit nor the customer care is available and no reply’s for mails. ...
Dec 23, 2020 by Divyam Arora
Goibibo - Did get my refund for 2 hotel bookings and one flight booking Open
I booked * hotels One in Goa (TICLO RESORT) for **th of December and then canceled it and again booked the hotel in panchkula (Hotel Bella Vista) and cancelled it. The app showed that I the refund has been processed and I will get refund arou...
Dec 11, 2020 by Phuhar
Travolook - Flight Ticket Booking Fraud TRAVOLOOK Open
I booked a flight ticket from Delhi to Patna on * Dec **** through TRAVOLOOK.COM. My transaction was submitted successfully and also my amount (****) was deducted, then they mail me that-- Your Booking is In-Progress with booking reference numb...
Dec 04, 2020 by Rajneesh Kumar Singh
Makemytrip - Refund not received even though booking vere cancelled by Airlines Open
Booking ID-NF************** My booking was cancelled by airlines directly,, however MMT refusing to provide me a refund even after i gave the proof of emails i received from the airlines stating that my flight was cancelled....
Dec 02, 2020 by Jonsy Dennis
Makemytrip - Flight cancelled by MakeMyTrip but money not refunded Open
had a flight booked on ** May ****, PNR OE***O (Dehradun-Delhi-Pune), which got cancelled due to covid-** impact and the amount was credited into a credit shell. I tried to rescheduled the flight from Makemytrip on ** Oct but there was no opt...
Nov 25, 2020 by Imran Kazi
Ease my trip - Refund not initiated for cancellation of train booking on November Closed
I booked my ticket on **th November but due to some changes in my schedule cancelled my booking for train on **th November. I talked to easemytrip.com customer care but they took it for-granted its now almost **th day still in haven’t credite...
Nov 23, 2020 by Mohsin bhat
Yatra - Accepted booking for a closed hotel and refund not intiated Closed
I had an official work at Swargate Pune on **th October. Hence booked a hotel at FC Road, The Ashish Plaza. I was taken aback when the hotel management told me that they closed since March **** and no booking is accepted since then. Yatra.com s...
Oct 19, 2020 by Ganesh Pathare
Make my trip - Money deducted twice for flight booking Open
Booking number - NF************** I have booked a flight from mmt for goa to delhi(**th dec). The total booking amount is ₹**,***. But the money got deducted twice from my bank account. Please resolve this issue ASAP. And please refund ...
Oct 19, 2020 by Shailesh chopra
Yatra - I have booked a cab and paid pre booking amount but no invoice and booking detail generate Closed
I have booked a cab from yatra and pre booking amount has been paid and my money has been decuted and no invoice, not booking confirmation has been received and now in booking section it is showing no booking has been done on ** th Oct ....
Oct 18, 2020 by Anil Rana
Goibibo - Flight Payment deducted but I haven t received booking details Closed
I had booked a flight from Bombay to Kolkata on *th october. Payment is done and deducted from my account t i haven't received ticket booking details yet it's been **days already i tried contacting through customer care number and help desk but...
Oct 16, 2020 by Khushbu surana
Yatra.com - Issued ticket on flights that were cancelled Offered Resolution
ISSUED tickets to US ON **TH SEPT FLIGHT FROM LUFTHANSA FROM Los Angeles to Mumbai, that included, FRANFURT TO BOM on **th Oct, KNOWING LUFTHANSA HAD CANCELLED ALL FLIGHT FROM EUROPE TO INDIA FROM SEPT **TH TO OCT **TH, NEVER HAVE UPDATED thei...
Oct 15, 2020 by Tina Shah
Travel Triangle - Travel Triangle is not returning the flight booking amounts Closed
Respected Madam/ Sir, I have booked a Group Trip on **th Feb **** from an online Travel Agency ( https://traveltriangle.com/ ) having Trip id Trip ID *******. We supposed to travel to Kerala on *th May **** and Return on **th May ****. But d...
Oct 13, 2020 by Prabhupad Behera
Yatra - Money Deducted booking not confirmed Closed
Hotel booking from Yatra Mobile App. Money got deducted, booking not confirmed, didn’t receive any email, didn’t show up in app. Couldn’t contact Yatra customer care. ...
Oct 11, 2020 by Aravind Kumar N
Yatra.com - Refund amount of flight booking Closed
This is with regards to Kolkata to Shillong flight (**/**/****) with booking number ************* from Yatra.com. Due to COVID, indigo had cancelled this flight and provided me a ***% refund for the same. But Yatra has provided me ecash and no...
Oct 09, 2020 by Sangeeta Naik
Goibibo - Hotel booking not refunded Open
I had booked a hotel from goibibo ( HTLCEQLP*F) for Mandarani, check in date was **th March, check out data was *st April. But due to corona outbreak I called them up and they asked me a new date. So I rescheduled it to Aug *th(HTLCEQLP*F). But...
Oct 06, 2020 by Arkapratim Laha
Yatra.com - Refund amount of flight booking Closed
I have booked a flight through yatra on **th September from pune to Lucknow.due to some technical fault passengers details are shown wrong.Immediately I talked to indigo customer care and they cancelled the ticket on their end and initiated a ...
Oct 06, 2020 by Babita Singh
UNIVERSAL TRAVELS REDBUS - BUS BOOKING Open
I booked * rd oct **** for * tickets from chennai to tirukadaiyur... But the ticket was booked *th oct ****. I have all screenshots for booking *rd oct.. Redbus is not responding for the issue and the travels also not responding.. Kindly refund...
Oct 05, 2020 by Vijayanandham T
Make My Trip - Make my trip refund not processed for international booking Closed
I booked a international flight ticket from Make my trip. My return flight was cancelled by the airline which was scheduled on May. I tried contacting with make my trip through email, phone no , website but not able to reach the customer servic...
Oct 03, 2020 by Anusha Balasubramanian
Yatra - Booking not done but money got deducted Offered Resolution
I was doing one flight booking on yatra.com on **th september using zest money. I tried to book the flight thrice but all the three times booking failed and amount got deducted from my zest money account thrice. No mail received form yatra rega...
Sep 21, 2020 by Ayushi gangwar
Yatra.com - Booking confirmation does not recieve and the money deducted Closed
I had made a booking from Mumbai to patna for **th Sep but the confirmation mail or ticket did not came and the money got deducted from the bank. I had paid from phone pe. Kindly refund my amount or send me the confirmation details. ...
Sep 10, 2020 by AMITABH SHARMA
Ease my trip com - Fake Booking Open
I am really disappointed with EMT services due to fake availabilities and booking on site. I have paid Rs **** and booked a bus ticket (EMT********) with some very urgent cases. I tried call travel agency on **********, ********** but both the...
Aug 27, 2020 by Masood Ahmed Shaikh
Travolook - Travolook Refund not received booking ref no REF Closed
Booking ref no REF ********* from New Delhi to Srinagar, flight is not booked. They (from Travolook) called me and said that " we can't process and we'll initiate a refund in the same account within **- ** working days....
Aug 25, 2020 by Tarapada Patra
Make My Trip Gurugram Haryana India - Flight ticket booking cancelked but not refund Open
My INDIGO Flight has been booked on *rd July **** form Make My Trip from Bangalore to Patna. Me and my friend both booked the flight on same date and due to rescheduled of the flight i cold not travel on that date and my friend traveled on tha...
Aug 23, 2020 by Aditya Shankar
Yatra.com - Two back to back Bus Booking Cancel but no refund yet received Closed
One Booking is done on **th Aug'**, after cancellation of bus I have to booked in another bus and again bus operator cancelled booking due which my two booking money is blocked with Yatra.com. I have mail to support yatra.com but no response ye...
Aug 23, 2020 by Jigar Rawal
Yatra - Advance money got deducted for cab cab booked in yatrabut no bookings showing under my bookings no w Closed
Booked a cab in Yatra...Advance money got deducted but no bookings showing under my bookings..no way to contact support..sent mails also..no reply.. ...
Aug 22, 2020 by Piyush kumar srivastava
undefined - Wrong selling of package Open
I was sold a package of * nights by *hub travel agency( Gujarat agency)... When I reached there most of the amenities promised was not open( rather closed)... A resort of * star & above, offered me untidy rooms, restaurants denied lunch on a...
Aug 21, 2020 by Sunil Menon
Yatra Com - Refund or credit shell not available for further booking Closed
Hi i have booked my flight ticket from CHENNAI to Delhi through Yatra for * jun **** by indigo airlines( PNR no- JR**MB ) and return flight for delhi to Chennai on ** jun **** by Air Asia airlines ( PNR no-CY**QB) . reference no -**********...
Aug 20, 2020 by DEVENDRA SINGH FARTYAL
Yatra - Yatra not refunding money Offered Resolution
I made a booking to travel from Delhi to Pune for **th June **** but couple of days before travel I noticed that PNR on airline shows the date of **st June. I didn't request any change so I was surprised to see this. First Yatra.com was not ava...
Aug 19, 2020 by DUSHYANT SAUBHARI
Shoes on loose travel company - Refund not provided Open
Have booked trip to Maldives & had paid ***** in advance for same. But due to covid my plans changed and requested refund as govt had said all the travel companies have to provide full refund In this case. But I’m trying calling Mohit Poddar ...
Aug 18, 2020 by Nikhil Ujwal Gaikwad
Yatra.com - Travel company not booking ticket against cancelled ticket of Lockdown Closed
I had booked my return Ticket from Bangluru to Delhi for under Yatra reference no. YT********, Due to lockdown this flight did not take place. And on enquiry I had received following email from ur side. On Wed, ** Jun, ****, **:** Yatra.co...
Aug 15, 2020 by Vivek Dubey
OYO Rooms - Payment deducted but booking not done Closed
I was trying to book a room through oyo app. I tried to avail pay now option to pay the hotel right away through UPI. After payment through Google pay, I checked that my booking was not confirmed. But my money was deducted. Please resolv...
Aug 15, 2020 by Dipjyoti Mitra
Makemytrip - Makemytrip benefiting only through Convenience Fees during pandemic Closed
Makemytrip is probably not a viable company during the pandemic. So, they are continuing the habit of refusing the convenience fee refund. The proportion of flights being cancelled by the airlines during the pandemic is exponential compared to ...
Aug 12, 2020 by Eswar B
Makemytrip.com - Flight tickets cancelled by airlines but didn t get refund Open
We had booked tickets on **th June from Hyderabad to Dharamshala (connecting flights) through MakeMytrip site. Travel date was *st July,****. [Hyderabad -> Chandigarh (Go Air – PNR: N*IUHM): Chandigarh-> Dharamshala (AirIndia – PNR: Z*JHJ)]...
Aug 10, 2020 by Isha Sood
Travolook - Refund not received Booking ref no pnr no OEWCGY Closed
Booking ref. no. REF******** PNR no. OEWCGY FROM- Raipur to Tirupati, via Bengaluru. This flight has canceled due to COVID ** from INDIGO side, and the same we have canceled due to the nonavailability of another flight as per given yo...
Aug 07, 2020 by chandrakant chandrakar
Goibibo - Goibibo erased all booking details Open
Booked an Indigo Airlines ticket for my wife and kid on Goibibo on **-**-**** for travel on **-**-**** with a confirmed ticket. Due to Covid it was cancelled and money put in credit shell by Indigo Airlines. Got a message from Indigo Airlines t...
Aug 05, 2020 by Jagat Goel
Happyeasygo.com - Charging more for flight booking Closed
Happyeasygo website is changing huge amount although the ticket price is much less. I have Indigo credit shell balance of Rs. ****. I tried to make booking for a new booking for ** August **** (PNQ-BBI). The price it is showing is Rs. ****. And...
Aug 04, 2020 by Sitesh Kumar Behera
Agoda com - Booking not confirmed Open
I book a hotel room from agoda in delhi andy money was deducted and i didn't get my booking confirmed and no booking summary...
Aug 04, 2020 by ankur chauhan
Goibibo - Hotel Booking Non refundable Open
We had booked an hotel booking for Krabi Trip through Goibibo , Due to carona our plans were rescheduled twice & New travel dates were August **th to August **th .. Now indian government is not allowing any international flights till August **s...
Aug 03, 2020 by YP RAJESH
Happy Easy Go - Wrong charges in the name of Dynamic fare for Domestic flight booking by HappyEasyGo Open
Trip ID : ****************** I have requested to book a ticket through HappyEasyGo from Bengaluru to Varanasi for dated **-Dec-**** and also requested to utilize my credit shell amount of *****/- for booking. Before ticket confirmation, ...
Aug 03, 2020 by Avanish Singh
Goibibo - Refund is not processing for my flight booking which was cancelled by airlines Open
I had a booking with PNR - K*PPTS, with go air from Lucknow to Ahmedabad dated * july ****.But the flight got cancelled, so i asked for refund from both goair and goibibo ,but no positive response came. so i complain with government grievance p...
Aug 01, 2020 by SHAILESH VERMA
Make my trip - Refund not processed Closed
Booked an Air India flight from Pune to Chandigarh for travel date of *st Aug. It was a connecting flight via Delhi. On **th July, got a message from airline that Delhi to Chandigarh flight have been cancelled. There was no response from make ...
Jul 31, 2020 by Aditya Shah
Yatra Com - Cab booking yatra com Closed
Previous voxya complaint id-*****.Amount not refunded by yatra even after **days even after in my earlier complaint they said they eill refund. I Booked A Cab Imfrom Yatra On **th June **** But Due Ti Some Issue Amount Was Deducted But Booking...
Jul 31, 2020 by Azeem Anwar
Make My Trip - Not received refund against cancelled flight booking Open
I booked a flight to Berlin on **-**-**** through Make My Trip with Booking ID as NN*************. The booking was cancelled due to COVID-** pandemic and my refund was under process. I tried to contact MMT several times but could not their cus...
Jul 30, 2020 by Bhupesh Dhiman
Nafees Bus Service - False booking inquiry Open
I'm a bus owner and i started to provide bus services between Satna to Jabalpur few days ago, later on i stopped providing that service but railyatri continued to book such travels and now customers are getting back to us for details and refund...
Jul 30, 2020 by Ayaan khan
Yatra Com - Refund from yatra com of IndiGo flight booking Offered Resolution
Respected Sir/Madam I would like to say that I have booked indigo flight form tiruchirappalli to lucknow on the date ** Jul **. Booking is confirm from yatra.com side And amount also deduct from my account. But the flight has been cancelled ...
Jul 27, 2020 by Shivam Singh Sengar
Oyo - Regarding refund of my booking money deducted by oyo even after cancellation Open
Dear sir I booked a room in AGRA at **-**-**** with oyo application by **********. Hotel named ZAKI HS was listed in safest hotel . Deduction was done online but when I went to the location of hotel . There was no such rooms & hotel . I cal...
Jul 19, 2020 by Dr SHAILENDRA KUMAR
Make My Trip Gurugram Haryana India - Refund against package booking 04 ids Open
Package booked against below ** ids & part payment carried out - NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- I had a trip planned for June’** which from Make My Tri...
Jul 17, 2020 by Vimal Raj Goyal
Make My Trip - Refund of cancellation charges against booking number YMVCJQ Flight number Open
Amount of Rs.**** pending. Booking number YMVCJQ (Flight number *E- ***) from Bangalore to Kolkata on **rd March, ****. Several emails have been sent to Make my trip, but they do not care of it. Being a retired Associated Professor, l...
Jul 16, 2020 by Dr. Baidyanath Ghatak
Goibibo - Refund not received for the cancelled flight Open
We had booked the tickets for two person on Sunday, Mar **, **** details below: journey date : ** Jun'**** Brussel - Amsterdam and Amsterdam - Bangalore Booking Id: RMDWLZB*D Airline : JetAirways Later on **th April Airline stopped worki...
Jul 13, 2020 by Daisy Rani
Yatra - Did Not Refunded Money From March Booking Offered Resolution
Hi I am Jai I had my ticket on **th March **** from Yatra, Due to lockdown in India my ticket got canceled. I did try to cancel my ticket manually but I was unable to do that. I did email and calls to Yatra they said we don't have any informati...
Jul 12, 2020 by Jai Prakash Singh
Happyeasygo.com - Airline ticket booking fraud Open
Hii I booked a ticket from AMD-PAT for *rd August **** through happy easygo.com. while booking ticket they give you option of chosing free reschedule plan for which they charge extra money for that. Free Reschedule option says that u will have...
Jul 12, 2020 by PULKIT KUMAR
Goibibo - Refund from Emirates Airline not forwarded to me Open
I booked ticket from Delhi to dubai on * April on goibibo and couldn't travel due to lockdown. Airline refunded the ticket and goibibo kept the refund status in progress and this morning they changed the status to travelled!!!!! Now they are as...
Jul 11, 2020 by Mahua Deb Samaddar
Flipkart travel - AirTicket PNR AirIndia Booking ID FlipkartTravel neither getting rescheduled nor refunded back Closed
I am very sorry to file a complaint against Flipkart Travel that I have tried several rescheduling dates with several emails but every time I am getting the same reply email that Flight is not available. When I myself try for tickets through th...
Jul 10, 2020 by Dyutiraj Jagadananda Nayak
Yatra Com - Cab booking Offered Resolution
I booked a cab imfrom yatra on **th june **** but due ti some issue amount was deducted but booking was not done. Raised issue with yatra but no resolution. No booking showing in app but they gave me ref number of booking. Also getmecab(yatra p...
Jul 09, 2020 by Azeem Anwar
Make my trip - Refund of airline booking Closed
Air asia has cancelled my flight of *th june and i got the message from airlines. But even after ** days Make My Trip is not returning the money. As it is clearly mentioned by Honourable supreme court of india that any flight which is booked ...
Jul 07, 2020 by Hussain
Indigo Airline - IndiGo changed flight without confirmation and intimated 2 hours before departure Closed
I had booked a flight (PNR: GWTKRH) from Chandigarh (IXC) to Hyderabad (HYD) on July *, **** at **:**. On June **, IndiGo cancelled this flight and sent a link to choose another flight. I chose a connecting flight IXC-DEL/DEL-HYD on July *, ...
Jul 03, 2020 by Jugal Kishore Garg
GSRTC Gujarat state Road Transport Corporation - GSRTC tickets booking cancelation purpose Closed
Kindly note that I have update complain in national halp and complain no is "*******".I have * tickets book from gsrtc.in site but now I don't traveling require and I contect to gsrtc Coustmor care he says me tickets can not cancle, you update ...
Jul 01, 2020 by Arjun dineshbhai malaviya
Make my trip - Due to COVID19 flight was cancelled and in return getting a voucher which is valid till dec 2020 Closed
I'm a student doing my masters and wanted to visit my family for Easter, due to covid I had to get an earlier flight which I booked via Makemytrip and came back to India from London. But since the time I landed home I'm trying to reschedule my ...
Jun 28, 2020 by Saloni
Goibib Website - Booking ID Incorrect Refund amount Closed
Goibibo fee of Rs **** has been charged to me for my flight on **June'** that was cancelled and airline has processed a full refund to me. Even one of your customer care executive had told me that no goibibo charges will be changed and a full ...
Jun 27, 2020 by Rahul Tandan
Myntra - Package not delivered and amout not refunded Open
This is regarding my ORDER NO: *******-*******-******* from Mynta which was placed on ** may and Myntra has not even shipped my item as i have checked with their Ekart Logistics but they changed the status as shipped so that I am unable to can...
Jun 26, 2020 by Santosh bisht
Make My Trip - Make my trip not refund my booking amount Open
Kind Attention: Sh. Deep Kalra, CEO @Make my trip (MMT) MMT services not upto mark, not getting my refund amountt Rs.****.** of flight@ non operational @flyspicejet (https://twitter.com/flyspicejet) SG-**** (STV-JAI) after almost * month of ra...
Jun 25, 2020 by VIKAS MEHTA
Makemytrip india Pvt Ltd - Refund for Flight booking made on Makemytrip Open
I had booked flight tickets through Makemytrip portal. Due to COVID-** flights has been canceled. On this critical condition i don not want to travel any where. I tried a lot to cancel my booking online but Makemytrip not providing customer ca...
Jun 25, 2020 by Rajan Goswami
Ixigo - Refund not processed by ixigo Open
I booked tickets through ixigo (Spicejet airline) for myself and * family members (to: Mumbai- Mangalore- ** May **, fro: Comibatore- Mumbai ** May **). Spicejet changed flight timing for ** May flight and offered full refund to ixigo. I have n...
Jun 23, 2020 by Sushil Kumar Agarwal
Jingo Holidays Delhi - Non refund of booking amount Open
I had booked a tour package with Jingo holidays,Delhi in Feb-** and paid online an advance amount of Rs.*****/- for which i received confirmation mail from travel agent with booking confirmation No. JHPL**** . But Tour which was in may-** was...
Jun 22, 2020 by NITIN BANDOPANT BACHAL
Make My Trip - Refund on Booking ID Closed
We had made a booking on Jet airways through Make My Trip. The Flight was cancelled in April **** by the airlines. Till Date we have not received a refund nor do we get any update from Make my Trip. have been following up for a year now and its...
Jun 22, 2020 by ROHAN KRISHNAN
Makemytrip india Pvt Ltd - Flight Booking Cancellation Refund Closed
Goair Correspondence no G*-******** makemytrip Refund of Cancellation of Ticket I would like to bring to your kindest attention that, I had booked my ticket by on **/**/**** Goair thru makemy trip from Mumbai to Muscat on **/**/*...
Jun 19, 2020 by Sayed
Easemytrip.com - Booking has been Rejected but refund not get Closed
I booked (**/**/**** ) a Trip Agartala to Guwahati via Kolkata , after booking Complete * hours later One Call came form EaseMyTrip and said Your booking has been Rejected , don't worry We will refund your full fare amount with in */* days . ...
Jun 16, 2020 by Rajesh Debnath
Goibibo - Cancelled Flight Bookings due to COVID not refunded or Goibibo cash credited Closed
We had * bookings via GoIbibo from April **** to May ****.. due to COVID, all of them were obviously cancelled… but there is no response via chat service.. Its only mentioned **/* support.. but there is not even * minute support.. we were to...
Jun 15, 2020 by Liju
Makemytrip.com - Payment debited but the ticket booking failed Open
My email id is waseemabida@gmail.com and registered mobile number is **********... i have been charged with rs ****.** for a ticket which was not successfully booked and booking of the same was failed...i used google pay for payment and the...
Jun 12, 2020 by Waseem Mushtaq
Yatra.com - Booking related Closed
On the *th June **** i had booked ticket from Yatra.com website from Bangalore to Trivandrum which i paid the amount from Zest Money EMI and received the booking infirmation which is success. But my complaint is for the second booking which i ...
Jun 12, 2020 by Sharath S V
Goibibo airlines - Refund For Booking ID Open
I have booked a ticket on **st May **** from my goibibo mobile app travelling from Hyderabad to Kolkata with Booking ID as TUAGV*Q*W and Passenger Name as S Prasant Singupuram for journey commencement date of **th June **** with an amount of ...
Jun 12, 2020 by R Manoj Kumar
Make My Trip - Refund not received for flight cancellation Closed
I booked a flight for the *th of June, ****. The booking was made on the *nd of June. I then had to cancel the flight on the *th of June as I realised I would not be able to travel on the *th. Upon cancellation it was shown that a refund amount...
Jun 12, 2020 by Guru Prasad
Makemytrip - Hotel booking made with full payment but now they reject booking stating that prices increased after Open
I made hotel booking for Hyderabad paying **** for July which they quoted as offer price, now they rejected my booking, first they said hotel was closed, but when I found the hotel is open and asked them about that, they said the booking is mad...
Jun 09, 2020 by Sriphani kantamneni
Cleartrip - After booking Payment flight PNR not received and Refund amount also not received Open
I have booked Indigo flight on dated ** June with trip ID - ************ with DOT- ** June **** and after payment flight PNR is not generated and given note that it will be generate with * hours i.e. **:** but till date i have not received. I h...
Jun 08, 2020 by Sachin Kumar
Cleartrip Flights - Zero Fake Support from Cleartrip Open
I booked a flight from Nagpur to Pune on **th may of date *th June, time - **:** to **:**. This was a flexi ticket which I opted by giving an extra amount of ₹ *** ( approx ). So as my planned changed so when I tried to reschedule the ticket ...
May 31, 2020 by Nikhil Ujwal Gaikwad
Make my trip - Flight ticket Booking Open
I booked connecting flight from Bangalore to Nanded(Stage-* Bangalore to Hyderabad stage-*Hyderabad to bangalore).after booking ticket from make my trip portal I got NF************** as booking ID. I suppose to travel next day after booking the...
May 31, 2020 by Vishal Padre
Yatra.com - Money deducted but booking not confirmed Closed
Hello, I made a booking through Yatra.com on Mar **’ **** my account was debited but booking not confirmed. I again booked it and money debited. I thought the unsuccessful booking refund will be credit back in * days as per the policy for ...
May 31, 2020 by Marut Sharma
Yatra Com - Credit Shell amount not available for further booking Closed
Booked flight tickets from Jaipur to Bangalore against PNR number: ZNB*YA, which got cancelled on **st March by airline due to nationwide lock down. Airline had refunded the money to Yatra.com and I could see the credit shell amount on the Mana...
May 29, 2020 by Amit Maheshwari
Makemytrip - Booking Id Cancellation and refund Open
Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...
May 26, 2020 by RAJIV RANA
Easemytrip.com - Payment made but booking is not confirmed from ease my trip Closed
I have made a booking today for my travel from Bangalore to Patna on **th June. The amount has been deducted but the booking id and the details has not been generated till now. Please look into this urgently else refund my to my account. ...
May 22, 2020 by Ravi Kumar
Travel Sevak Ltcsafar Com And Travel Co India - BOOKING ADVANCE NOT REFUNDED Open
My father booked a tour package from MAA to IXZ and back (**-** mar **) inclusive of air tickets, travel, accommodation with meals. Our deal was, if trip is cancelled due to any reason full amount excluding cancellation charges of air ticket i...
May 19, 2020 by Swastik L Patel
Yatra Com - FLIGHT BOOKING CANCELLED MONEY NOT RETURNED Closed
I Have Booked A Flight Ticket Through Yatra.Com On *st Feb **** And As Soon The Covid** Scenario Became Deadly And The Lockdown Started Happening Across Globe, I Got My Ticket Cancelled On *th Mar ****. I Got An Email From Yatra That My Refund ...
May 14, 2020 by Kasi
Yatra Com - YATRA FLIGHT BOOKING CANCELLED MONEY NOT RETURNED Closed
I have booked a flight ticket through Yatra.com on *st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on *th Mar ****. I got an email from Yatra that my refund ...
May 13, 2020 by Kasi
Easemytrip.com - Travel Refund of lock down period booking Offered Resolution
I booked my travel tickets to travel on **th march **** from Bangalore to London through easemytrip.com. The flight company is Etihad. As per goivt restrictions, the flight is canceled, and easemytrip is not refunding my travel amount....
May 12, 2020 by Shelly Srivastava
Goibibo - Goibibo not refunding the Hotel Booking amount Open
Hi team, I am writing to you to raise an issue regarding my hotel booking refund with Goibibo. I had to cancel my booking in Radisson Hotel, Agra back in March due to the outbreak of Corona Virus. But I haven't recieved the refund amount till d...
May 11, 2020 by Mridul Mani Goswami
Make My Trip - Hotel booking cancellation refund not possible Open
I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my boo...
May 07, 2020 by Dr Sachin George
Happy Easy Go. Com - Flight ticked amount not refunded Open
I booked an Indigo Jaipur to Bangalore flight on *th March **** with travel date **th March **** along with an option to reschedule it for free in case my travel plan changes. I would just need to pay fare difference and airline cancellation fe...
May 01, 2020 by Shubham Agarwal
Yatra Online Pvt Ltd - Neither refunding full flight ticket booking amount nor allowing free travel date medification due t Closed
My round trip flight from Amman to New Delhi has been cancelled by Etihad Airways (booked through Yatra.com) due to the ongoing COVID** travel restrictions and neither I am being refunded the full booking amount nor I am allowed to change my da...
Apr 22, 2020 by Mohd. Arsh Akram
Easemytrip.com - Hotel Booking Refund Closed
Please refer attached hotel booking confirmation No. ************* for a total amount of Rs ****/-. Arising out of Covid-** nationwide lockdown the said booking was cancelled and refund confirmed by EaseMyTrip vide email dated **.**.**** (copy ...
Apr 20, 2020 by Saugata Bhattacharjee
Goibibo - Refund amount not recieved Open
I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...
Apr 17, 2020 by Irfan Ahmad Patloo
Yatra Com - Refund of amount Closed
March ** I had booked a bus ticket through yatra mobile application... But booking is cancelled from bus operator because of lock down issue... But still status of my booking did not changed.... But now they had changed the bus booking status o...
Apr 05, 2020 by Sunil Kumar R
Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated Closed
I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...
Apr 04, 2020 by Farhan Multani
Make My Trip - Refund And Cancellation waiver By Make My Trip Cheated as No one Picks Call for existing booking Open
I have canceled my flight ticket to Booking ID - NN ************* Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****. Just because Make My Trip has not guided their customers whose tickets were already booked. They...
Mar 30, 2020 by Rahul Pathak
Goibibo Paulo Travels - Bus Ticket Booking Cancelled Open
I didn't get value of my money which i given for the bus tickets. I have Paid (Net Amount Rs.****/-) I have booked my bus tickets on * Feb **** for March **th, ****, for Goa to Mumbai. Bus Departure time was **:** hrs mins, I have booked * Tick...
Mar 17, 2020 by Prakash Soni
Happyeasygo India Private Limited - Happyeasygo not refunding amount on cancellation of bookings Open
Happygoeasy is not refunding amount on cancellation of trip booking #******************. First they send mail refund is in progress and will be gredited in ** to ** days and don't mention amount. On requesting for amount they send mail saying i...
Mar 11, 2020 by Swapna
Make My Trip - Refund Requried on Singapore holiday booking due to coranavirus Open
I am fear to travel to Singapore with my * years old child and wife due to coranavirus for holiday trip which planned on April **' ** I requested make my trip team for the cancellation But They are not ready to do the refund Main concern...
Feb 20, 2020 by Subin B
Make My Trip - Booking filed and amount not refunded Open
I have attempted a flight ticket booking on Dec **, ****, there were * failed transactions were the amount was deducted from my HDFC and SBI for Rs.*****. Make my trip has processed refund to my HDFC. however i haven't received refund to my SB...
Feb 17, 2020 by Mahesh M
OYO Rooms - OYO Booking Booking refund Open
I booked two room with OYO for one night on **th December in kodaikanal, for Six people. We were shocked to discover when we arrived to check in that Oyo had cancelled our booking. We were told by one of you managers on site that this was beca...
Feb 04, 2020 by Gajulu Shiva Prasad
Makemytrip.com - Booking amount not refunded Open
I booked hotel through makemytrip on **th Nov **** and paid Rs ***** by citibank credit card.Hotel booking was from *th Feb to **th Feb ****. For unavoidable reasons, I have to cancel my hotel booking with makemytrip on **th Dec ****. It was d...
Jan 31, 2020 by Shailesh Trivedi
Goibibio - Payment done but booking not completed Closed
I have booked tickets from Kolkata to Delhi. My payment was done , but booking was not done. I waited for ** hours, the status was same. I tried to contact through call center for whole day , but they have restricted all the ways in which we ca...
Jan 30, 2020 by NISHANT SINGH
Goibibo - Service and refund problem Closed
On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...
Jan 12, 2020 by ASHBIN BRITTO
IRCTC and Kotak - Ticket Booking fail but no refund received amount Closed
I booked following train ticket on * Feb ****. Station: NDLS to DDU First IRCTC Transaction Id: *************** Second IRCTC Transaction Id: *************** This ticket is booked successfully in third attempt and out of first two fai...
Jan 03, 2020 by Lalit Kumar Singh
Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room Closed
I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...
Jan 03, 2020 by Roy Thomas C
Emnars international private limited - Tour package not delivered and advance amount not refunded Open
I have done a booking on *th December **** of Udaipur (trip starts from ** dec to ** dec)- which includes hotel and sight seen. I have paid advance INR *,***/- to Emnars international private limited (Pawan Kumar) through online net banking. On...
Dec 30, 2019 by Lalit Bisht
Fab seashore beach resort goa - Hotel booking Open
Hii there I book one executive room for * guest on **dec to ** Dec when I reach to stay at hotel I get premium room then I call paytm travel helpline but they didn't help me and hotel fab tell paytm that premium room and executive room both ar...
Dec 26, 2019 by Akash vasani
Taj India Resorts - Refusal of Refund Open
We bought this service package from Taj India Resorts in October ****. We paid the full amount through EMI from the bank and they promised us services like * air tickets and hotel bookings which can be used any day we want to travel. In Novemb...
Dec 23, 2019 by Nisha Kaushik
Oyo - Hotel denied check in against confirmed booking Open
I booked Oyo Hotel for my long-planned holiday at Gokarna With booking ID JLCN****. What Happened:- Booking was confirmed and the next day I received below message on WhatsApp: Hi Ankesh, Due to unavoidable circumstances, we need to ch...
Dec 22, 2019 by Ankesh dwivedi
India Today Media Plex - Worst room service Closed
Oyo property **** corporate park (Grater Kailash, Delhi has worst service, bed sheet are very dirty even not changed the sheets after last guest checked out this property. so many hairs stick on pillow as well as bed sheets..rooms are badly sti...
Dec 19, 2019 by Amardeep sharma
PayTM - Hotel Booking fraud by PayTM Closed
I have booked hotel at Saibala Inn in Chennai through PayTM Hotels. Paid money Rs.**** from PayTM wallet. Booked on **rd Nov **** and Paytm confirmed the booking from **rd Nov **** to **th Nov ****. Before reaching the hotel I received call fro...
Dec 12, 2019 by Gopalakrishna K V
OYO TOTAL HOLIDAYS - Booking not confirmed post payment Open
I booked a holiday package for * people, for December with OYO total holidays. The package was booked * months in advance. The **% payment was made by me in the first week of booking. The remaining was to be paid ** days prior travel. At this p...
Dec 09, 2019 by Kanika kashyap
Travel Triangle - Trip to mauritius by travel triangle Open
Hi, we are a travel agency from Chennai, arranging package tours to several destinations. One of our regular guests requested us for Mauritius * Days and * nights trip. Since we do not have a service network we approached the travel triangle....
Dec 07, 2019 by Thirunavukkarasu S
Captureatrip India Private Limited - Incorrect Information provided by company Closed
This Capture A trip Travel company don't have ethics and values. They don't no how to treat with customers. Last Month on Nov ** i booked a package with them for KedarKanth for * days i.e.,from Nov ** Evening to Nov ** Morning (Delhi - Delhi)...
Dec 03, 2019 by Sainath Reddy
Zoom Car India Pvt Ltd - Faulty and unsafe car pushed to me risking my life Open
Booking id JPS**OYD*. Trip Date- */**/**** Place - Hubli I was given the car ford ecosport whose tyre burst midway during driving. Which ultimately caused an accident and thrashed a truck at around **.** pm in a very deserted Highway near ...
Nov 29, 2019 by Akash shetty
Goibibo and OYO - Didn t allowed to Checked In at Hotel Booking through Goibibo Open
On **/**/**** I have booked Oyo ***** Hotel Aerosky Residency through Goibibo. I have fully paid total amount of Rs. **** and got the Invoice from Goibibo as booking confirmation. I reached hotel on *:** PM and shown my booking detail to the m...
Nov 22, 2019 by Sabyasachi Banerjee
Ola Cabs & Ola Money - Double charge on single ride Closed
Hi, **/**/**** i taken ride from cyber gateway to chandanagar. When i taken ride it shows ***rs and when i am getting down it was reduced to **rs. Before starting the ride driver asked how much it is showing. I said ***rs. After my ride started...
Nov 18, 2019 by Mounik
Kpn Travels - KPN Travels Bus Delay Open
On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked the ticket from redbus.com price of ***.** INR. On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked t...
Nov 13, 2019 by Marimuthu Vijayan
Wishyourholiday - Refund not provided Closed
Wishyourholiday representative Zoya khan offer me mahabaleshwar deal and rate was finalize (****) with mango Valley view hotel only. She told we will provide same hotel also she has shared room photo also. Then asked for advanced. I had transfe...
Nov 11, 2019 by Avinash Bhalodia
Oyo Life - BOOKING CANCELLED AT SAME DAY BUT NO REFUND FROM OYO LIFE Open
Hi, I've moved to pune on **th Sep **** from Noida and booked one OYO Life room near laxmi chowk in OYO LIFE PUN*** Near Laxmi Chowk Hinjewadi Ph * chaitanya pg **, Marunji Rd, Hinjawadi Village, Hinjawadi phase *, Pimpri- Chinchwad, , Pune, , ...
Nov 08, 2019 by Bhoopendra Singh
Redbus - Bus pickup district cancelled without information Closed
I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...
Nov 06, 2019 by Kumari Vandana
Redbus online booking - Fraud in online bus ticket booking Closed
I booked online two bus tickets from ISBT, kashmiri Gate Delhi to sikar with redbus the other day I,e *th November ****They sent me confirmed tickets of *th November **** . Boarding time was *:** am . I really he'd to the bus stop early and enq...
Nov 06, 2019 by Yatendra Kumar Sharma
OYO Rooms - Refund of my hotel booking Closed
As i have booked an hotel name-spot on ***** hotel siddarth from **/**/** to **/**/** and during check we have paid **** rupees to the hotel manager and my booking id-icua**** we have went for work at * pm and come back to hotel at *pm and we s...
Nov 03, 2019 by NISHIKANT GUPTA
Oyo - Oyo booking confirm but rooms not given me when I reached hotel Open
Oyo booking is accept but when I reached hotel then they said me sorry mam there is no rooms available. And then I talk to company but there is employees not responding well. They said me we shifted another hotel. And another hotel distance * k...
Oct 20, 2019 by Sweta kushwah
Oyo - False booking done by Oyo Open
GETTING TOO MUCH DISAPPOINTED ON OYO SSRVICE I AM FORCED TO WRITE THIS I am facing tremendous trouble in an oyo Hotel booking since past *week with no resolution I have booked oyo ***** ha LA ri guest house, cherrapunji,Meghalaya *-*weeks...
Oct 20, 2019 by Avhishek Chatterjee
Oyo - OYO unethically booking room at a ruined old hotel using fake old images on mobile application Open
Booked an Oyo room at Oyo **** - Golden Park Kirti Nagar on **th October ****. It was a prepaid booking without refund option. The pictures shown on the mobile application were decent and hence, I made the full payment for the room beforehand. ...
Oct 19, 2019 by Arpit
Goibibo - Money Back Guarantee Claim Open
I had made a hotel booking in hotel Paramount Tower, Calicat (Go certified property) via Goibibo website. Booking made was for * days (*-* July ****). I checked into hotel at around *pm on * jul **. At &:** pm I complained to hotel about coolin...
Oct 16, 2019 by VARUN GARG
Makemytrip. Com - Refund refusal for cancelled booking Open
I had made a booking with Makemytrip.com on August *th for * days with my family at Jyothis Residency Hotel, Kollur, Karnataka with booking ID NH*************. I had prepaid the entire amount of Rs **,*** and made the booking. But unfortunately...
Sep 21, 2019 by Harikrishna Sureshkumar
Travel Triangle - Travel Triangle did fraud booking Closed
I and my husband booked a trip to Bhutan through Travel Triangle for the month of Aug **** and paid the initial instalment of **,***. On *th Aug the Travel Agent (Valley Tours and Trek) informed us that we won't be able to travel due to PM Modi...
Sep 08, 2019 by Rupali Basu
Goibibo - Goibibo online hotel booking fraud Closed
I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...
Sep 07, 2019 by Anirban Gupta
Goibibo and OYO - Hotel booking fraud Open
I booked a hotel from goibibo hotel Oyo ***** hotel Classio Inn. I done the payment also but when I reached hotel they said the hotel is closed from last * days as there is case registered to this hotel. So we cannot stay here. I lost my money ...
Sep 04, 2019 by Mohd Bashir
Makemytrip - No refund for cancelled hotel booking Closed
Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...
Sep 04, 2019 by Mahesh
Goibibo - Confirmed hotel booking not honored Open
I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...
Sep 03, 2019 by SHAMBHONATH KARAHALLI
Hotel golden gate - Hotel booking not done Open
I had booked a room through Oyo in this hotel and when I went to check-in I was denied. They are saying that the price is high now when they have allowed Oyo to make a booking for them how can they say that the price is low. That is their probl...
Sep 01, 2019 by Abhishek thapa
Goibibo and OYO - Booking denied at property for non receipt of information Open
Booking denied at the property on arrival at the hotelon **st aug **** even after advance payment made and confirmation received from goibibo. The response/treatrment from both goibibo and oyo were disgusting & frustrating. Being a lady I was m...
Aug 31, 2019 by MONICA BHATTACHARJEE
Goibibo - Refund not yet received for a cancelled ticket Open
Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...
Aug 31, 2019 by TARUN KUMAR REDDY
Ola Cabs - Payment made but showing pending Open
My father booked a ola auto from his number **********, on **st June **** and the fare shown to him while booking was Rs. *** payable in cash. After reaching the destination Divisional Railway Hospital at M G Railway Colony in Bangalore, the au...
Aug 30, 2019 by Sudipto Mitra
Oyo - OYO booking denied by hotel Open
I had booking of "OYO **** Hotel Shree Palace , Katra" from Wed, ** Aug **** - Fri, ** Aug **** for * rooms (** guests). Booking was confirmed and have paid **** RS in advance(pre-paid) to OYO against the booking and remaining amount supposed t...
Aug 28, 2019 by Vaibhav
Makemytrip.com - MakeMyTrip ticket booking fiasco Closed
On **th August Called MakeMyTrip to change the date of flight(Booking ID NN*************) AI-*** BOM-LHR to **-Sep where the original date was **-Sep The call was answered by Shruti and mentioned that date change of above ticket would inc...
Aug 28, 2019 by Neeladri Mitra
Goibibo - Goibibo fraud on hotel booking Closed
I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...
Aug 27, 2019 by ROHIT KUMAR MITTAL
Goibibo - Fake booking by Goibibo Open
I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...
Aug 27, 2019 by Mustafa Jamal
Make My Trip - Bad cab service Closed
Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
Makemytrip - Wrong hotel booking and no refund Closed
I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...
Aug 26, 2019 by Sandeep Padhi
Oyo - Hotel booking issue Closed
Respected Sir/Madam, I had booked a room dated on **nd August & OYO Executive confirm me Hotel Debdutta at Coochbehar. My Booking IDTXQK****. But after reached on Property, they denied. Because they haven't no room & already inform to o...
Aug 24, 2019 by Munshi Firoz Rahaman
Goibibo.com - Refund for cancelled flight not provided by goibibo Open
I had booked to and fro ticket from Hyderabad to London via jet airways through Goibibo website for mother and paid rupees ***** along with the travel insurance. Later I had to reschedule the journey on a need basis so I contacted Goibibo for k...
Aug 13, 2019 by Sidhartha Reddy Mandala
Oyo - At midnight harassment for confirmed booking Open
*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...
Aug 04, 2019 by Rajendra natha bhalekar
Goibibo - Refund not received Closed
I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...
Aug 04, 2019 by Neelkamal chandgothia
Sotc Travel Limited - Tour package not delivered and booking amount not refunded Open
I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...
Aug 03, 2019 by Dinesh kumar tyagi
OYO Rooms - Booking cancelled by OYO but money not refunded Closed
I had booked an OYO room on **-**-**** booking ID (KQIE****), KBR Residency, on **-**-**** I got a call from the hotel that there is a water problem so cancel your booking. After that, I immediately called Oyo and told all my problem on that da...
Aug 03, 2019 by Abhishek chowdhury
Make My Trip Pvt Ltd - Booking over charged Open
While booking a trip to Shimla make my trip app says the cost per person would be **** after the selection of * adults and a child of * years. However, after the selection the amount is escalated to ***** which is almost the cost for * people. ...
Jul 31, 2019 by Naveenchandra
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 23, 2019 by Shomit Goel
IRCTC - Ticket booking transaction shows failed but money is deducted Open
Yesterday I booked a normal railway ticket from IRCTC application. The ticket was never booked and the money was deducted from Bank account through UPI payment mode....
Jul 23, 2019 by Ganesh Dattatray Bharte
Redbus - Booking ticket of bus which does not exist Open
Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...
Jul 22, 2019 by Navin Ramchandani
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 18, 2019 by Shomit Goel
Cox and kings - Visa rejected due to cancelled tickets provided by cox and kings Open
We have booked European Glimpse package (**th Jul’** to **th Jul’** – Booking ID ******* and *******) through Cox and Kings on **th May’** and completed all the required payments as per terms and condition on **th May’**. Initially wh...
Jul 17, 2019 by Richa Jain
Goibibo.com - Regarding denying of hotel booking Closed
My Goibibo booking id is htlq*wsj*d. My date of booking is July **, ****, for July **, ****, to July **, ****. I didn't get to check-in due to some tariff problem. I have been calling Goibibo from ** o'clock and now it's *:** p.m and I haven't ...
Jul 13, 2019 by KIRANDEEP SINGH GHUMAN
Country Holiday Inn & Suites - Fake promises did Open
Please beware of the CHIS group. This is Country Holidays Inn and Suites! Do not confuse it with Country Inn. Don't fill the lucky draw coupon which their people may make you fill to grab your details in the malls. We filled it in one of the ma...
Jul 09, 2019 by Reenu
Zoom Car - Incorrect damage charge levied Open
We had done the booking of Tata Hexa but they have changed the car in the last hour to Mahindra Marrazzo. This might be their strategy to provide faulty car and make money from customer by charging vehicle damage fee because according to my kno...
Jul 08, 2019 by Govinda
Goibibo India Private Limited - Goibibo changed my bus drop location without my consent Open
Goibibo changed my drop location without my consent. Due to my luggage went missing. I am yet to receive any refunds and luggage from Goibibo....
Jul 04, 2019 by Niraj Mahato
Zoom Car - Cancelled the 8 day booking without consent Closed
I was supposed to be picked up from Kochi airport by Zoomcar at * am for an *-day booking for my Kerela vacations however that did not happen. I had made the booking and was supposed to travel through Kerela and return the car in Thiruananthpur...
Jun 29, 2019 by Manoj Yadav
Oyo - Booking amount refund issue Open
It's been a month I have not received any response from OYO regarding my booking refund. I have paid the amount debited through my credit card but they have not credited the deducted amount to my HDFC bank credit card. I reached out to many of...
Jun 17, 2019 by Sachin Thakur
Goibibo.com - Error during the round trip flight ticket booking Open
I have booked a Round Trip from the Goibibo Website from Doha to Kathmandu for the dates **th June **** and **th June ****. While booking I have paid the amount for both the ways. But, the Goibibo website has given me the only a one-way ticket....
Jun 16, 2019 by Nagavenu babu Pavuluri
Make My Trip - Cheating in hotel booking in Digha from Make my trip Open
I had booked * rooms in a hotel named 'Hotel Princes Plaza' in old Digha from 'Make my Trip'. I had paid all the money via debit card * day before my journey. When I reached the hotel the hotel manager said to me that he cannot provide me with ...
Jun 13, 2019 by CHANDAN MAJUMDAR
Goibibio - Goibibo india private limited refund pending Open
I have booked a flight ticket on Goibibo to travel from Chennai to Doha on ******. My PNR (*****). Later I changed my flight to **th August directly with the Indigo airline for the same PNR and got the confirmation on the same. Due to change of...
Jun 12, 2019 by Nikesh Jayakumar
Makemytrip.com - Bus ticket cancellation due to makemytrip system glitch Open
MakeMyTrip Booking ID NU***************. There was an issue while booking the bus from Bangalore to Hyderabad. My pick up and drop points were changed when I was making a payment. I got an error message that something went wrong & prompted me t...
Jun 07, 2019 by Kavita Nautiyal
Goibibo - Hotel booking bounced Open
I had done a hotel booking for my family and friend on **rd May ****. I called Hotel to reconfirm the booking and found that there are no such bookings. I reported this matter to Goibibo team via call centre number. After that every day, I cal...
Jun 07, 2019 by SUJIT PRASAD GUPTA
Makemytrip - Resort booking cancelled without notice Open
I did booking through MakeMyTrip on **/**/** for Bharat resort Mahabaleshwar for *th and *th June. MMT confirmed the booking and sent me a receipt also. I reached at Mahabaleshwar on *th June and came to notice that Bharat resort had cancelled ...
Jun 07, 2019 by Sadik shaikh
Oyo - Oyo hotels highly unprofessional staff Open
I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...
Jun 02, 2019 by Mohit Abrol
www.balaji.in - Tirupathi darshan ticket booking Open
I have booked Tirupathi darshan ticket online (www.balaji.in) website this is fraud website. I have booked for * members of cost **** on June *st ****. But I did not get any tickets. They gave one contact number (+**-********** and email id: ...
Jun 02, 2019 by Mani
Make My Trip - Fake information about international hotel booking Open
I booked a hotel through MMT from Sep *-* for Langkawi city. The problem is that some information given by MakeMyTrip is wrong and confusing. While searching the hotel address in Cenang area it filters out but after booking it's showing **km aw...
May 30, 2019 by Priyabrata lenka
Oyo - Room booking refund Open
For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...
May 28, 2019 by Athul S Anand
Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada Open
This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...
May 27, 2019 by Mukti Sharma
Goibibo India Private Limited - Refund not processed for failed booking Open
I booked a flight ticket on **/*/** using the goibibo app. The ticket could not get generated despite the confirmation of payment. Even after several complaints and mails, they are not processing the refund even after almost *.* months....
May 27, 2019 by Awanish pandey
Oyo Hotel - Hotel booking cancelled amount not refunded Closed
On ** May **** Oyo ***** heritage stay Ooty was booked online and immediately within ** minutes booking was cancelled but there is no information regarding a refund. An amount of **** was debited for booking with reference number AGLU****. Kind...
May 23, 2019 by Nithindas
Oyo - Hotel booking cancelled payment not refunded Open
Oyo home ***** heritage stay Ooty was booked on **/**/**** for **** rupees and same was cancelled within ** hours but they are not processing refund also they are taking ** per cent booking amount. Booking reference number AGLU**** and when enq...
May 22, 2019 by Nithindas K
Hotel JC Grand - Booking of hotel Closed
This is regarding the portfolio of makemytrip hotels. With lots of expectations, we had booked a room in Hotel JC Grand for our stay on **st May **** in Kodaikanal through MMT. They have a few hotels in their portfolio which they don't even che...
May 22, 2019 by Rajalakshmi Vijaykumar
Railyatri - Worst service and false commitments Closed
Why railyatri is a scam and provides the worst customer experience ever. This was my second journey and they heavily disappointed me again. My pickup point was changed without any prior information (Mahamaya flyover to Mayur Vihar Ext.). If I h...
May 21, 2019 by Ashish Chaurasia
Makemytrip - Booking get failed Open
I booked the flight details attached. The payment was deducted but the MakeMyTrip site said booking failed. Now when I tried to book the flight again within * minutes the price of the same flight ticket is raised by **** approx. With no fault o...
May 18, 2019 by Aakash Varshney
Travbond - Tour not complete as per itenary Open
We had booked a package tour for Singapore through travbond and they have completely failed on all their commitment. They cheated on us on providing the service as per the amount paid to them. The itinerary agreed on by the salesperson before p...
May 18, 2019 by Chirag Mehta
Yatra.com - Refund not given Offered Resolution
I booked my ticket to Boston and the flight got rescheduled just * hours before the departure. I had to cancel the booking the same day on **th March **** and the refund request was made. So many phone calls and emails have been exchanged and I...
May 18, 2019 by Jagdeep sawhney
Hotel indore marriott - Hotel cancelled my booking after 3 months of booking Open
I was booked the Indore Marriott hotel ** Feb from booking.com and they give me confirmation mail but from last * to * days they can send me the mail your credit card details is invalid and I updated also * to * times valid card details and sud...
May 18, 2019 by Prashant Thaokar
Oyo - Someone used my email id for booking room in different state Closed
Someone used my email for booking hotel in OYO. God knows I tried calling customer care emailed them, messaged them on facebook but of no use. Such bad customer care service. Now I don't know what I should do. I don't want any problems that mig...
May 18, 2019 by ASHISH BHARDWAJ
IRCTC - Transaction failed but money deducted while train ticket booking via irctc Open
Tried booking train ticket via irctc but the transaction failed and deducted the amount. Please help. Ticket ID *******....
May 17, 2019 by Chingakham Yaipha
Make My Trip - Failed train ticket booking but amount deducted from account Open
I tried booking a train ticket via makemytrip. But after payment processed responded as time expired. Money deducted from the account....
May 16, 2019 by Chingakham Yaipha
OYO Rooms - Accommodation not provided as per fully prepaid booking Open
This is to bring to your notice an extremely harsh experience with Oyo rooms at Manali which I had to suffer through. I had booked a * BHK Oyo Home ***** under Booking ID: ACTL****(in name of Eshaan Gupta) for * May to ** May. However, to my su...
May 15, 2019 by Sahaj Phalorh
Make My Trip - Online booking for which no support was available Open
I made an online flight booking from MakeMyTrip with zero cancellation facility for which I paid extra. Then when I had to cancel it no one for available to support me as the customer care site says we provide support only when you log in and d...
May 15, 2019 by JEETENDRA SINGH
Oyo - Not getting refund on cancellation of my booking Open
Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...
May 13, 2019 by Vikash kumar
Oyo - Hotel booking not done Open
I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...
May 12, 2019 by Sandip Borse
Reliable Leisure Holidays - Fraudulent travel agent Open
We booked our Thailand trip for * families with Reliable Leisure Holidays, Spencer Plaza, Chennai. We communicated Mr MadhuSudhan and Mrs Yogyalakshmi, The Proprietor of Reliable Leisure Holidays (Ph. ***** *****, ***** *****). It was discussed...
May 07, 2019 by Priyadharshini Dhinesh
Makemytrip (india) Pvt. Ltd. - Wrong hotel booking done Open
I have booked a room through MakeMyTrip app for * adults in Paris at IBIS Budget Gennevilliers Asnieres. Next day I got mail from the hotel saying that your booking ID is wrong and hence reservation is invalid. I am continuously calling MakeMyT...
May 04, 2019 by Ashok
Goibibo India Private Limited - Fake booking done Open
I booked bus ticket for my family member from Jaisalmer to Mumbai on ** April **** time **:** PNR no *********-******. The ticket was confirmed and the passenger was sick. She has a doctor appointment on Monday morning. When she went jo Jaisalm...
May 03, 2019 by Kabeer Mishra
Hotel Imperia Rajapeth Amravati Maharashtra - Hotel not honouring my booking Open
Booked Hotel Imperia for accommodating my guest on *th to *th May ** online through Agoda website on **th April **. For which I got a confirmatory mail after paying the full amount in advance. On approaching hotel on **th April ** the property ...
Apr 30, 2019 by Snehal Prakash Chavhan
Goibibo - Flights booked for wrong dates due to website error Closed
I made the booking and mistakenly it was confirmed for the next day. I spoke with Goibibo agent and airlines agent. They simply denied the changes. if I made the booking and I am calling within ** min I should get some help. Worst experience r...
Apr 28, 2019 by Anu
Agoada - Booking confirmation not received but amount got deducted Closed
I was booking through Agoda a website. After giving the details of my card to pay the page session expired. But my amount got deducted from my account. When I am continuously trying to mail them and contacting Cc. No proper information is been ...
Apr 27, 2019 by Vani Bs ghouse
Make My Trip - Booking not accepted by the hotel Open
First of all the hotel not provided a room for me. They didn't accept the local id and even passport for identification. They said that refund will be provided for your cancellation. Makemytrip didn't refund my money. Hoping a refund....
Apr 27, 2019 by Aravind saladi
Make My Trip - Amount debited from my account but no booking confirmation Closed
Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...
Apr 26, 2019 by Aditi Bhalla
Makemytrip (india) Pvt. Ltd. - System failed in booking right ticket Closed
We booked a multicity ticket but MakeMyTrip booked a round trip ticket instead. This was supposed to be a Mumbai - Munich - Hamburg -Mumbai ticket but they booked the mum-Munich-Mumbai ticket. Now they aren't even changing the ticket and insi...
Apr 24, 2019 by Anuj Bagri
Oyo - Hotel denied after booking Open
I booked a hotel in McLeodGanj using OYO apps and after reaching the city I called hotel reception and they mentioned that their contract with the OYO has expired. When I called OYO customer care they didn't provide any solution for more than *...
Apr 24, 2019 by Sanjay Kumar
Oyo - Did not support on my booking Open
I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me...
Apr 23, 2019 by Manisha
Make My Trip - Wrong booking done due to server error Open
I was trying to book ticket from Delhi to Hyderabad then I visited MakeMyTrip site saying there are many flights from Delhi to Hyderabad. Then I approached for flight at *.** pm in the night for **st April ****. I was ready to book a ticket and...
Apr 21, 2019 by Swapna
Makemytrip (india) Pvt. Ltd. - Hotel booking cancelled Open
I have reserved hotel in Langkawi for * days. Check-in Date: **/**/** Check out Date: **/**/** Booking no: NH*************. The payment was completed and received an invoice from MakeMyTrip. Also received a booking confirmation email from ...
Apr 21, 2019 by Ferin parakot
Easemytrip.com - Money taken but booking not made Closed
The complaint is regarding my baggage booking which I did from EMT for my Air Asia flight from Bangkok to Phuket. I have purchased ** kg of baggage from EMT for Rs ****. We were informed at Bangkok airport that EMT has not updated and paid the ...
Apr 21, 2019 by Aman jain
Make My Trip Pvt Ltd - Package not same as promised Open
They have changed the flights without our consent. Original flights promised were Air India Non-stop from New Delhi to Vienna. We were to fly back on **th May from Vienna at **:** at night as per Vienna standard time which has been rescheduled ...
Apr 20, 2019 by Pranita Mathur
Goibibo India Private Limited - Hotel booking not done Open
This message I got: Your hotel booking is confirmed at Oyo **** Zapper, Kolkata, India, HTLRSQWU*T Yesterday I had booked a hotel for three nights stay in Kolkata through Goibibo. On **-**-****, I had called to hotel caretaker-**********, they...
Apr 19, 2019 by Sanjay Kumar
Qnet India Vihaan Direct Selling Pvt Ltd - Regarding travel package refund Open
One of my close friends cheated me with Qnet business. On Sept **** he called me and asked me for doing business. I said no then he convinced me for ***** Rs. Which I thought is not that big amount I gave him. He did not mention anything about ...
Apr 17, 2019 by Kritika Joshi
Agoda - Non repayment of booking Open
I booked a room at Oyo***** Hotel Bella Vista, New Delhi. The booking was done by Agoda.com for **th April ****. I arrived at the hotel. But they did not allot the room. My booking id is *********. I requested to refund the amount Rs. **** paid...
Apr 17, 2019 by Gigy Varghese P
Goibibo - Fraud booking of hotel Open
I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra m...
Apr 15, 2019 by Siba charan jethy
Oyo - Changed my hotel without any confirmation Open
Oyo changed my hotel without any confirmation. I paid for Vardhman hotel and they allow me a pearl hotel. They allow my room to some other person. I want my *** Rs refund. Please help me....
Apr 15, 2019 by Harsh
Snow Travel Club - Waiting for refund of booking amount Open
This is to bring to your notice that I have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted INR **,***/- from me towards family travel trip to Tirupati. On th...
Apr 14, 2019 by Sachin
Cleartrip - No refund for failed booking Closed
Cleartrip is not refunding amount for failed booking even though bank and intermediary ccAvenue is stating successful transfer to Cleartrip account. They are cheating customers. Customer service is pathetic and they do not help in case of any f...
Apr 12, 2019 by P KUMAR
Goibibio - Ticket not received after booking Open
I have initiated railway tickets booking today and the amount has been deducted but not received a ticket booking confirmation and the company doesn't provide it. The customer care number available is the most frustrating and annoying....
Apr 10, 2019 by Railway tickets booking
Goibibo India Private Limited - Incorrect bookings done Open
I made a booking through Goibibo online portal for my international travel from Bali to Pune (DPS-PNQ) on *th April ****. Attached is the screenshot on what was shown to me on the website. The booking was confirmed and I also received an email ...
Apr 10, 2019 by Gita Gosavi
OYO Rooms - Misbehaviour by the manager Open
The Manager of Palar residency misbehaved with me and my father. I have mentioned to him that I am a patient of cardiology and came to Vellore for treatment. I trusted Oyo service but that hotel manager's behaviour changed the perception of min...
Apr 10, 2019 by Anustha Singh
Ixigo - Online booking failed but not refunding the amount Open
I book flights from Ixigo application. Unfortunately, the flight got cancelled. Also, the amount was debited from my account. I send all the details to Ixigo online but they are still not refunding my amount. Please resolve this problem....
Apr 09, 2019 by Sameer Shah
OYO Rooms - Denied accommodation in spite of booking Open
Please refer the attached booking confirmation received from their end. However, while the guest checked in for stay he was denied the accommodation by their corporate team. Worse was the way their local representative Mr Lokeshwaran responde...
Apr 09, 2019 by MANOJ KUMAR
Make My Trip Pvt Ltd - 3 year child not taken back home due to wrongly issued tickets Open
MakeMyTrip issued us wrong tickets for international travel after taking full payment. On returning back, airlines not found child name in their system. On complaining about long they issued stand by invalid boarding pass without seat no. for t...
Apr 08, 2019 by Kilon Pradipbhai Mehta
Make My Trip - Bus pick up location changed without information. Bus missed. Closed
I booked a bus ticket from kolkata to chandikhol for **nd October. The pick up or boarding point of bus changed without any information from MakeMyTrip or from operator. Tried calling operator contact number. But no response received from opera...
Oct 23, 2018 by Dipto Ghosh
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