Mmt - Hotel Booking cancelled on the check in date ^Open

I booked * star hotel with MMT for my family in Dubai for * nights, on reaching Dubai, MMT cancelled our booking and neither provided alternative hotel stating that whole city is booked due to an event. We were ** people left without a stay in ...

Nov 15, 2024 by Kshitij waghmare

Thrillophilia Adventure Tours Private Limited - They haven t refunded my cancelled booking amount ^Open

I've booked a trip on Thrillophilia site, I've initiated a cancellation request but neither they've refund the amount nor they addressed the ticket properly....

Nov 06, 2024 by sampath kumar

Make my trip - Request for Partial Refund Due to Incorrect Dropping Point and Poor Service Booking ID ^Open

I am writing to address an issue with my recent bus booking from Lucknow to Kainchi Dham. I had already raised a complaint with MMT customer care on October **, ****, but I have not yet received a resolution. To provide further details, I book...

Oct 17, 2024 by Ashutosh Tiwari

Goibbibo - ROOM BOOKING ISSUE WITH GOIBIBO ^Open

Summary of Room Booking Issue with Goibibo: The customer, Nabeel, booked a room at FabExpress JP Villa in Varanasi (Booking ID GH**************) through Goibibo but faced serious issues. Upon arrival, the room was found to be in poor conditi...

Oct 10, 2024 by HAMID NABEEL

Agoda - Agoda booking scam ^Open

I booked a hotel room called Hotel Stay Shine | Mysore | India from October *, **** - October **, ****. But I got an email that the booking got cancelled but they did not refund the amount. I contacted their customer care and they replied that ...

Oct 05, 2024 by Subha G

Ease my trip - Confirmed Booking Not Provided ^Open

This complaint is in reference to my EaseMyTrip booking Grievance Number: ******* on consumerhelpline.gov.in where after cancelling my * bookings made for Rs ***** in Hotel Carlton Downtown Booking Ids (EMT*********, EMT*********) and on *rd at...

Sep 14, 2024 by Saad Moulvi

Abhibus - Unfair Cancellation of Bus Booking ^Open

I booked a bus tickets for my parents through Abhibus on ** July **** for travel on ** July ****. However, I was not informed about cancellation of the bus from abhibus. And I got a call from unknown number on my travel day(** July ****) around...

Aug 01, 2024 by Devu Ramu Veerendra

Sasta Safar Travelsees - Unethical Booking Cancellation and Poor Customer Service by SastaSafar Travelsees ^Open

I am writing to formally express my strong dissatisfaction and concern regarding the recent experience I had with SastaSafar Travels. I booked a ticket from Bangalore to Atlanta through your website under the name Indukuri Vikram. Following the...

Jul 30, 2024 by Vikram Indukuri

Grand Holiday Park Vacation - Booking cancelled nut refund not received ^Open

I received a call from Grand Holiday Park Vacation & offered me *N/*D hotel gift voucher as part of their promotions. They had told me that the team would come & visit me at my house to offer the voucher. Once they reached my house, instead of ...

Jul 25, 2024 by Uma Sankar

Travolook - Complaint Against Travolook for NonRefund of Cancelled Flight Booking ^Open

Dear Sir/Madam, I am writing to file a formal complaint against Travolook regarding the non-refund of a cancelled flight booking. The details of my case are as follows: Booking Reference: REF********* Refund Amount: ₹**** Date of Tran...

Jul 12, 2024 by Varnit Mehta

Booking.com - Complaint against booking com for not providing accommodation even on booking confirmation ^Open

I had booked accommodation @ Ooty in Hotel Hills Palace via confirmation number ********** on *th April ****. I connected the property owner at +** ***** ***** which was shared by booking.com via chat, on *th April ****. I was told by the pr...

Jul 10, 2024 by RAJESH M

Agoda Booking App - HOTEL DENIED OF BOOKING AND CHECK IN ^Open

Dear sir/mdm, I had booked ** deluxe rooms in a hotel named as HOTEL GOROOMGO SRINAGAR through agoda booking app. My booking was confirmed and the amount was deducted. check in date was **-**-**. When i arrived at hotel to check i...

Jun 28, 2024 by Arun kumar das

Make my trip - Booking denied by the homestay ^Open

I booked a homestay from MMT. On contacting the property * days before checkin, they denied the bookin and on contact MMt, they are constantly looking into the matter with no resolution from their end....

May 28, 2024 by Arup Kumar Pal

Make My Trip - Complaint and Compensation Request Against MakeMyTrip for Inaccurate Booking and Poor Service ^Open

Below are the detailed reasons for my complaint: Inability to Provide a Separate Breakdown for My *-Year-Old Child: Despite multiple requests, MMT failed to provide a detailed breakdown of charges for my *-year-old child. Official communicat...

May 25, 2024 by ANKITA AISHWARYA AGRAWAL

Makemytrip - Cheating in booking checked baggage allowance ^Open

I booked a return travel through makemytrip for my australia travel from india. There fare was most competetive on skyscanner for my given dates. But after booking only I got to know that my return flight checked baggage allowance is *kg lesser...

May 14, 2024 by sorabh mittal

Travel Triangle - Not cancelling the trip and not refunding my booking amount ^Open

Sir, I have booked my trip for Uttarakhand on ** November to * December **** Booking ID #******** but unfortunately some causality happen with us and I have unable to do this trip and postponed to May****. I have call to holyday fussion to bo...

May 14, 2024 by Chandan kumar gupta

Seasons SuitesHBR Hotel - Booking cancelled but advance amount paid for reservation wasn t refunded ^Open

This hotel in Bengaluru has a very unfair booking cancellation policy. On March *, ****, the property owner asked me to pay *** rupees in advance just to reserve one cottage-style room for a *-night stay at their hotel. I agreed to that and so,...

Mar 27, 2024 by Pathuri Anurag Reddy

Club Mahindra Holidays Red Membership - Club Mahindra s Service Deficiencies ^Open

I am a Red Studio Club Mahindra member (ID *******) since **** and want to Escalate Due to Club Mahindra's Service Deficiencies *. Club Mahindra's service lapses have greatly impacted the experiences of honest and regular paying members. The...

Mar 25, 2024 by MAMTA DINESH PRABHU

Cleartrip - Refusal to refund money for bouncing of confirmed hotel booking ^Open

I made a fully paid * night * day (**,**,**,** Feb ****) hotel booking in Varanasi through Cleartrip. When I reached the hotel to check in, the hotel had no reservation under my name made through Cleartrip. When I called Cleartrip customer care...

Mar 16, 2024 by Srinath S

Travolook - Flight ticket cancelled by booking panter and refund not provided ^Open

Booked a flight ticket on *th June **** from Bangalore to Ahmedabad through Travolook(booking partner), the payment of **** got deducted but the booking partner cancelled the ticket and the refund has not been processed from booking partner sin...

Mar 12, 2024 by Vivek M

No seat available in Bus - Seat not Available but booking done ^Open

TKT No: ********, Name: SHASHIDHAR, DOJ: **-**-****, SRV NO: *****, SEAT NO:* But no physical seat available in bus, kindly look into this. ...

Mar 11, 2024 by Shashidhar P

Yatra.com - Money deducted but booking not recorded successful on yatra com ^Closed

I booked a domestic flight and made the payment, but after the money was deducted the booking was not confirmed. Well keep having the ticket not confirmed aside it was not even recorded ...

Feb 15, 2024 by Mohd Ali

Make My Trip Pvt Ltd - False hotel booking ^Open

On January **, ****, I made a hotel booking with MakeMyTrip.com under Booking ID NH**************, with a total amount of ₹****. Despite having confirmation of my booking, when I arrived at the hotel on the designated date, I was shockingly d...

Feb 14, 2024 by rohit vishwakarma

Yatra - Payment done but booking nothing ^Closed

I was booking train ticket through Yatra app and payment was completed but ticket was not booked. Want my money? ...

Feb 09, 2024 by Kamlesh Patel

Yatra.com - Yatra com is defrauding its customers by taking bookings for a hotel which does not taken bookings f ^Closed

I have booked a hotel (Mandawa Kothi in Mandawa, Rajasthan) for two days stay (Check-in: **.**.**** and check out: **.**.****) through Yatra.com. After booking, i received message and mail regarding the confirmation of booking along with contac...

Jan 25, 2024 by Dileep Singh

Make My Trip - Non issue of eticket ^Open

I had booked my mother's return ticket from. Sanfrancisco to Bangalore. Travel date was **/Aug/****. On **/Aug, I requested MMT to change the date to from **/Aug/**** to **/Dec ****. They said it costs *****.which was costly for me. So I told ...

Jan 16, 2024 by Geetha

Make my trip - Refund not received ^Open

I had booked flight tickets for the round trip of * people from Mumbai to Zurich for the *th of January **** upto **th of January ****. On the same day I booked my tickets, I wanted to changed the dates of my flight as the plan changed. I wante...

Jan 09, 2024 by Yashraj Pramod Deshmukh

Travelius - Not providing the service and not refunding booking amount ^Open

I'd selected a resort in Maldives and upon confirmation that the resort is available, I was made to pay Rs. **k as booking amount. I was following up with them since ** days and then after atleast ** attempts to call, I was notified that the re...

Nov 30, 2023 by Anindita Mathur

Make my trip - Cheated on Singapore Hotel Booking ^Open

I had booked Holiday Inn Express, Katong, Singapore for my trip from **th to **th November. It was rated *star by MakeMyTrip and said it had good services and facilities. When I checked in on **th, they put me up in a room which had no faci...

Nov 22, 2023 by Dr. Deepa Nagarajan

Easemytrip - No Refund against a failed flight booking on EaseMyTrip ^Closed

Tried booking a flight, Pune-Kolkata, on Sept *, **** through UPI on EaseMyTrip (EMT). The booking failed ut the amount git debited from my HDFC Bank A/C. It's now ** calendar days that I am communicating unsuccessfully with EMT for my Refund. ...

Nov 20, 2023 by Suranjan Sinharoy

Make My Trip - Fraud by mmt for excess baggage allowance ^Open

Hello, - I booked * tickets for my family of TAP Portugal Airline on **th February via the Make My Trip (MMT) portal - who acted as an authorised agent of the airline. Our travel dates were for later on **th May. I had selected the baggage al...

Nov 14, 2023 by Akshay

Yatra.com - Money deducted and Booking not done ^Closed

We have booked a room at Ananta Hotel - Udaipur on *st october, **** for Rs **** in the Name of Manav Gour Payment was done by HDFC Bank money has been deducted but booking has not been confirmed. I have been sent several mails and raised a...

Oct 04, 2023 by Chhavi Jain

Easemytrip - Fraud for Hotel booking Easemytrip com ^Closed

We have booked hotel from site easemytrip.com, for hotel le grandeur, mysore, we made full payment, when we reach there hotel denied the booking and told that they are not tied up with easemytrip.com, when we called easemytrip, they kept us w...

Sep 30, 2023 by Monica Verma

TRIPTOURS - Travel booking not provided after making the payment no refund done ^Open

I booked an online tour package with TRIPTOURS, Noida, for a Darshan of Tirupati temple on ** Sept **** from Bangalore. Package was negotiated for Rs. *****/. This included pickup from Chennai Hotel on ** Sept **** & drop back at the same Hotel...

Sep 30, 2023 by Romesh Kachroo

Yatra.com - Amount got debited while booking ticket from yatra com but ticket didnt get booked ^Closed

I was booking ticket through yatra.com. My booking reference no is *************,amount got debited but ticket didnt get booked...

Sep 18, 2023 by Syed Raza Hussain

Travolook - Travolook not refunding for morethan an Year ^Open

On February ** ****, i booked * tickets on Travolook.in for Rs.**, ***. immediatley they called me and informed that the the price is changed and i need to pay another Rs.***** to get confirmed, i asked them to cancel it and refund my money. fr...

Sep 06, 2023 by SriKrishna M

Ease my trip - Not refunding my money for hotel booking ^Closed

We had a room booking at hotel ** elegance on July **, **** and when we reached hotel they mentioned they can allow only * of us but we had an infant of * year with us and they told they will not allow kid with us. As per the hotel policy they...

Aug 23, 2023 by Sirisha Jogiparthy

Yatra - Refund for my hotel booking cancellation ^Closed

I Have Booked A Hotel Through Yatra And I Cancelled The It They Said It Ill Get A Refund In A * To * Days I Been **days I Didnt Get Any Kind Of Refund And No Response From The Yatra and this is my second complaint first one was closed by yatra ...

Aug 17, 2023 by Pilla sai prasad

Yatra - Refund for my hotel booking cancellation ^Closed

I have booked a hotel through yatra and i cancelled the it they said it ill get a refund in a * to * days i been **days i didnt get any kind of refund and no response from the yatra...

Aug 09, 2023 by Pilla sai prasad

Yatra.com - Flight Booking Unconfirmed even after payment deduction ^Closed

Hi, I recently made a booking through yatra.com for flight AI *** air india dated ** Aug from Dubai to Pune. Please look into this, and confirm the booking. Here are the details: Booking Reference Number: ************* Phone Number: **...

Jul 26, 2023 by Nadarajan Pappan

Oyo - Room booking ^Open

I hv booked a room in Hotel Crown Agra Oyo on **th of June for **th of October. Due to train tickets are not available so I hv cancelled booking on *th of July. Still showing successfully processed refund but I didn't get yet the refund of ****...

Jul 25, 2023 by Shahnaaz Husain

Make My Trip - Hotel booking not confirmed but amount is deducted from bank ^Open

I book one hotel booking from make my trip and amount is also deducted from my bank account but as per hotel manger the booking is not done and my money is wasted. ...

Jul 01, 2023 by harshita dubey

Doves Vacations - Booking canceled but money not refunded ^Open

I would like to register a cheating complaint against “DOVES VACATION” travel company for not refunding my registration amount (***** INR) which was cancelled due to trust issue. I had registered for the services on **th Feb and then sent t...

Jun 30, 2023 by Jijin vp

Cordelia cruisesWaterways leisure tourism - Cordeila cancels cruise at last minute ^Closed

We booked Cordelia cruise to Srilanka for * families in January. First, the date was changed from *rd July to **th July and we replanned and accepted their proposal. Now Cordiela has informed us at the last minute that they are cancelling our ...

Jun 22, 2023 by Prashant Ladda

Easemytrip - EaseMyTrip com Fraud in Hotel Booking ^Closed

Hi, Recently I’ve booked a hotel “The Umrao” for one day (** May **** to ** May ****) via EaseMyTrip.com site and prepaid the amount of Rs **** in advance. When I visited the hotel, the hotel denied the checkin and when asked they told r...

Jun 02, 2023 by Aadarsh Singh

Easemytrip - Not receiving refund for the rejected rescheduling request ^Closed

May **th, **:**pm - I booked a flight from Bangalore to Paris through Smartbuy (via Easemytrip). The flight got confirmed. May **th, *:**pm - I wanted to reschedule my flight and I went to EMT directly to do the rescheduling. I paid Rs.***** ...

May 29, 2023 by Nipun Gupta

Yatra.com - Flight Booking Refund ^Closed

During Flight Booking,Amount is deducted from my account,however ticket was not booked....

May 14, 2023 by Sameet Purohit

TripOdeal - Says ticket booking rejected No refund initiated ^Open

Booked a ticket on Tripodeal. It said confirmation can take ** to ** mins. Then it showed nothing else. Called customer care and they said the booking got rejected and refund will be initiated. No mail received confirming this. Seeing on Voxya ...

May 12, 2023 by Shayoni Das

Ease my trip - Hotel booking ^Closed

Dear EaseMyTrip, This email is regarding my recent Hotel Booking from your website ‘EaseMyTrip’. I booked a hotel on **-**-****, **-**-**** here Booking Id's are : EMT******* and EMT****** . At that time of booking only paid the total amou...

May 01, 2023 by Pavan

Travel Bay Tours - Air Tickets Refund ^Open

On the *th of October ****, I bought business class return tickets for * (two) persons through “Travel Bay Tours” Agency. We used the one-way segment. On the *th of December **** (* days before the return trip), we changed our plans and ...

Apr 20, 2023 by Sveta Menon

Easemytrip.com - Hotel booking payment ^Closed

I completed a hotel booking and paid through GOOGLEPAY UPI. Payment went successful but EASEMYTRIP did not confirm anything and there is no tech support helping out. I have no booking showing in hotel section of ‘’my bookings’ and my mo...

Apr 19, 2023 by Rana Harshvardhan Singh

Cleartrip - Refund issue ^Closed

I booked my flight on ** may ****, trip id ************. my flight was resheduled by airline, I was given one time free offer of date change, which I used and changed my date. later I decided to change it to another date with panalty charges ...

Apr 11, 2023 by kiran kumar

Agoda - Regarding booking of one way flight ticket inspite of my request for round trip flight tickets ^Open

Booking IDs: ********* and ********* I opted for ROUND TRIP flight tickets - Doha to Delhi and Delhi to Doha on **/**/**** and **/**/**** respectively for which I was charged Rs. *****.** but after few hours I got e-mails from AGODA - one confi...

Apr 07, 2023 by Pradeep Kumar Majumdar

Universel Travels - Universel Travels Kapil Gupta cheating and taking money in name of flight booking and neither doing ^Open

I had intiated a flight booking from Bangalore to Houston and return through Universal Travels on **th Mar through the reservation person Kapil Gupta. He asked me to send him Rs***** in advance and rest on **th March so he could block the ticke...

Mar 30, 2023 by Payal

Yatra Com - Hotel rejected booking ^Closed

Booked non refundable hotel room @RS **** for *th march to * march which. Hotel (Diphlu Lodge, Kaziranga) has denied the booking and refund is also denied...

Feb 28, 2023 by Achintamay Mazumder

Yatra - Booking details not rec d after amount debited ^Closed

I have booked a cab for Outstation ride in yatra app. Amount got debited from account but the Booking details not rec'd. Also the complaint made not resolved. ...

Jan 29, 2023 by Balasubramanian

Makemytrip - Hotel cancellation refund refused ^Open

The hotel 'The Orchard Resort' was ***% refundable till Mon, ** Dec ****, **:** AM. MakeMyTrip had given me the attached booking voucher. It states that the booking was ***% refundable till the time of check-in. ** hours before check-in,...

Jan 22, 2023 by Prashant Dhairyasheel Pawar

Yatra.com - Refund issue False information while booking on yatra com ^Closed

Hi there, Yatra.com guys are showing some amount during booking while choosing cancellation protection and attracting the customers.After we cancel, we know the ground reality.I booked tickets for two people .Technically I should get around ...

Jan 18, 2023 by Razia Begum

Agoda - Booking not confirmedamount got deducted ^Open

I had booked a hotel room for Jan. **th & **th **** at JS Residency Kodaikkanal. The full payment for the booking, Rs.**** was done on *th Dec. **** through my google pay no. ********** (screenshot attached)....

Jan 12, 2023 by Sreehari c n

Cleartrip - Refund of a stay booking which was not done because of Cleartrip miscommunication ^Closed

It's very annoying that I did a booking from your site for a stay at a lodge on kaziranga national park for one night from **-*st January, ****. Though you did sent your voucher, as we reach the hotel they didn't had the voucher, the voucher...

Jan 01, 2023 by Rituparna Sonowal

Make My Trip - Refund not initiated of the ticket that we never received even after booking in full payment ^Open

I had booked * tickets to Ferrari world general admission through Make My Trip app on **nd November ****. I did not receive any QR code (ticket) to enter the Ferrari World Theme Park. I wasn’t allowed to enter the same even after doing a f...

Dec 20, 2022 by Akash Rai

WING IN TRAVEL ADVISORY PRIVATE LIMITED - ONLINE TICKET BOOKING ^Open

I have booked online ticket from website www.varafi.com and company name is wing in travel advisory pvt ltd. They have sent their confirmation id with ticket but no call or confirmation from airline. the amount paid is **** . I think these peop...

Dec 19, 2022 by NIKET KAPOOR

Easemytrip - Hotel room not provided after confirm booking and advance payment ^Closed

This Is With Reference To My Booking EMT ********* But When I Reached Hotel ,Hotel Refused Room. I Called Easemytrip Customer Care And They Just Refund The Money. But What About All The Trouble Faced By Me And My Family. Our Travel Plans Failed...

Dec 18, 2022 by sunil kumar

Yatra Com - Glitch in Air ticket booking ^Closed

While i booked the ticket for **th November. The booking got confirmed for ** February **** and i am not getting refund because of the technical glitch in their website ...

Nov 10, 2022 by AMIT KUMAR MISHRA

EaseMyTrip com - Refund amount of flight cancelation amount had not been disbursed against booking id and ENT ^Closed

Dear Sir, This is to inform you that I had cancelled the flight on ** the October **** . My booking id is .EMT******** and EMT******** .I had been intimated that full refund will be given within seven working days but still no pay...

Nov 04, 2022 by ABHIJIT ADHIKARY

MYTT Beach Hotel Pattaya Thailand - Confirmation of hotel booking ^Open

sir i have booked MYTT Beach Hotel Pattaya through Agoda for * days i.e **.**.**** to .*.**.**** in the name of Gurinder Singh Sethi and Mrs. Vinder Kaur Sethi. I need confirmation of hotel booking on coloured letter head of the Hotel. Bookin...

Sep 29, 2022 by GURINDER SINGH SETHI

Ease my trip com - Issue with bookings ^Open

We had booked a ticket for Delhi to Mumbai on **th of September ****, vide PNR IVER*E, through Ease my trip..we were told to follow the link and via email for rescheduling our flights by cs rep and it would get done. The rescheduling was to ...

Sep 24, 2022 by B R IYER

Yatra - Yatra cab booking advance 25 deducted but booking is not confirmed In the app it shows no trip booke ^Closed

I booked the cab ride from new delhi to kedarnath from Yatra, they demanded i pay **% of the total as advance. But, even after the deduction, they haven't confirmed the booking. It's ridiculous that even after so many complaints about the sa...

Sep 21, 2022 by Dhaivya buch

Yatra - Yatra Refund for a cancelled ticket Booking Ref No ^Closed

Hi Team, I booked a ticket via Yatra.com and canceled it directly through Airline due to personal reasons. Upon submitting my refund request, Yatra was charging Airline Cancellation more than the actual airline cancellation charge. Aft...

Sep 08, 2022 by Md Merajuddin

Yatra Com - UPI payment done to Yatra but no booking made ^Closed

On **th August *.** PM a booking was done for * persons indigo flight from ahmedabad to patna and payment done by UPI mode transaction no ************ to yatra.rzp@sbi google transaction ID CICAgJD**qDPLA and the money was deducted without tick...

Aug 17, 2022 by Bishnupati Singh

www travolook in - Booking Cancelled with travolook in Not refunded yet ^Open

I booked a flight ticket on Travolook.in on **th July at *:** pm. The payment went through on my credit card. Around *:** pm, I got an email saying Your booking is Cancelled due to fare expiration. I got a call from Travolook at the same time s...

Aug 12, 2022 by Joga Rao Theeda

Yatra - Booking not confirmed ^Closed

Payment is completed in UPI mode and money has been debited for the flight ticket of Indigo Delhi to Bengaluru flight . But the booking is not yet confirmed from the company's side. ...

Aug 08, 2022 by Maitraeyan

AGODA OYO - Hotel booking confirmation ^Open

I Rajiv Pande had booked OYO FLAGSHIP Radhakrishnan, Baner for * night. Check in on *th July & check out on **th July through Agoda. Booking ID; ********* Member ID; ******** In the name of Sumukh Daptare. After going there he was informed...

Jul 10, 2022 by Rajiv Pande

Travel Genio - Ticket Opening Rebooking ^Open

Dear Team, This is in regards to return ticket booked from new Delhi to Bali and Bali to New Delhi. This ticket was canceled in the corona time and the airlines opened my ticket for re-booking. I am trying to get in touch with Travel genio and...

Jul 04, 2022 by Govind Mahadevan

Yatra - After booking cancelation didn t get the refund ^Closed

I Booked one resort from yatra.com and then cancelled the booking. For instant refund I chose , their e-wallet named eCash as an option for refund. But Didn't get any refund. Tried to reach them on phone and mail but no luck. No response from t...

Jun 29, 2022 by Rupali bhore

Yatra Com - Yatra not refunding booking amount ^Closed

Hi, I am registering this complaint second time. It has been ** days since I cancelled my hotel booking from yatra. Every time they ask me to wait for * days and still there is no refund after so many mails, I have written to them, there i...

Jun 17, 2022 by Monika Agrawal

Yatra Com - Refund against cancelled hotel booking ^Closed

REF #************* BOOKING cancelled with in an hour...

Jun 08, 2022 by Gaurav Chawla

Easemytrip.com - Easemytrip com negligence is going to cost cost me fortune ^Closed

I had booked a return flight from Doha to Mumbai through Easemytrip.com for four passengers. I had completed the first journey from Doha to Mumbai and was supposed to travel back to Doha on *th May, but due to some personal reason had to change...

May 08, 2022 by vinod manik kavle

Yatra - Confirmed booking canceled later ^{Offered Resolution}

I had a confirmed booking after making payment last week. Suddenly I got an email that my booking cannot be honored and I should choose a third rate resort which costs **% lower than the resort I booked. I have been messaging them for days but ...

Mar 17, 2022 by Aditya Doshi

Agoda - Hotel Booking Refund ^Closed

In March ****, I reserved and paid ***$ for a room for my colleague in Le Castle River Hotel and apartments, Phnom Penh, Cambodia. He was to fly in from India to Cambodia with a transit at Kuala Lumpur, Malaysia but on **th March **** India cl...

Mar 14, 2022 by Sveta Menon

Agoda - Senior Citizens left on the street despite having Confirmed booking ^Closed

Here is the sequence of events: */Feb/** - I had booked the Dubai Marina apartment on Agoda website. **/Feb/** - Subsequently the payment was deducted from my credit card and 'confirmation of booking' receipt was issued. In between I had sen...

Mar 13, 2022 by Melroy Pinto

Travolook - Booking Cancelled With Travolook in and No Refund Yet ^Open

I have made a booking as follows: Flight details: Hyderabad to Bangalore Booking ID: REF********* Date of booking: * September **** Amount: ₹****.** This particular ticket has been cancelled *FROM THEIR END* (reason quoted, "Flight's PN...

Feb 12, 2022 by Bhavya Vemulapalli

Agoda com - Agoda refund of hotel booking ^Open

Booked the hotel at khammam India through agoda.com and due to covid could not make it however hotel owner agreed to refund my amount but agoda guys are not refunding me ..please help as I'm in very much need of money in this pandamic....

Jan 29, 2022 by Sweta

Easemytrip.com - Easemytrip took money to reschedule my two bookings but did not issue the tickets I had to cancel th ^Closed

I had made two bookings from Easemytrip.com for Pune- Delhi sector on **nd January **** which includes senior citizens and kids. Due to increased COVID cases and curfew being imposed in Delhi I requested EMT to either give refund, credit shell ...

Jan 22, 2022 by Anjana Chaudhari

Yatra.com - Payment debited but booking details not issued ^Closed

On **st January ****, at **:** I booked a flight tickets from Bangalore to Delhi round trip. I completed all the step and also i did my payment process by using my Bajaj finserv emi card . And also the payment is successful. But after the payme...

Jan 21, 2022 by Mudhaseer S

Riya Cabs & Trip Private Limited - Travel Agency Not Doing Refund From My Agent Portal ^Open

I had Agent Portal for Flight & Hotel bookings With Riya Cabs And Trip Pvt. Limited. Company. Website was Agent.riyatrip.com . I booked few of Flight tickets, but now few months Ago they Changed the Portal Website. Now its new name is Fd.Riyatr...

Jan 03, 2022 by Sulinder Singh

Agoda - Fake hotel booking ^Open

I booked my hotel accommodation through agoda and when I went to hotel they refused and said they didn’t get any booking from agoda as they are overbooked already and the same fraud was done with other couple of customers standing at the hote...

Jan 01, 2022 by Sandeep Singh

Make My Trip - Hoax 4 Star hotel booking ^Open

I had booked an all inclusive trip via MMT from Mumbai to Delhi-Agra-Jaipur-Delhi and back from **-** Dec. All hotel stays were shown as * Star hotels. (Booking ref NL ************* through Ms.Varsha Pravin Fulzele). On reaching Delhi we found...

Dec 28, 2021 by Manoj Gurudialdass Aurora

Yatra Com - Yatra com refund on booking ^{Offered Resolution}

My amount got deducted and showing transfer to yatra.com Gurgaon but I didn’t get the booking confirmation nor tickets. I need either my booking tickets or refund....

Dec 16, 2021 by Neha sinha

Cleartrip com - CHEAT ONLINE AIRTICKETS SELLER ^Closed

Trip Id: ************ *-I bought an air ticket Udaipur to Delhi for **th Nov ****, vide trip ID : ************ from Cleartrip.com by paying Rs *,***/ *- I decided to change my date and paid another Rs *,***/ for “a service to pre pone my jo...

Dec 09, 2021 by Sushil Kumar Rajmal JAIN

Yatra.com - Bus booking ^Closed

I have completed booking via yatra.com from delhi to manali on * December **** and bus operator stated that he haven't received any booking from yarta.com bus operator denied any booking ...

Dec 02, 2021 by Sumit Choudhary

Travel Triangle - Covid Booking Cancelled and refund not issued ^Open

I have booked holiday package to Mauritius from New Delhi through Travel Triangle for the dates ** April to * May ****. I have paid the entire amount of *, **, *** in advance on Feb ****. Due to Covid pandemic my tour was cancelled. After cance...

Dec 02, 2021 by Sumeet Heera

Yatra Online Private Limited - Money deducted but no booking made unsuccessful booking ^Closed

I was trying to book a flight from Vishakapatnam to Kolkata for which I was almost at the end step of making payment for making the booking. I entered my card details and the OTP, the payment page was showing loading/redirecting. After sometime...

Nov 24, 2021 by Arpit Jaiswal

EaseMyTrip com - Flight Booking cancelled and they have deducted reschedule charge 2 times ^Closed

I have booked flight ticket on EaseMyTrip on[protected] from Bangalore to Trivandrum (DOJ: **/**/****) with an amount of *, ***.** with flexi plus fare. After that I have rescheduled the journey date to **/**/**** by paying an additional amount...

Nov 17, 2021 by Abhilash Kumar S

Yatra - Yatra skipped a clause and cancelled my insurance coverage ^Closed

The money is not important but this is unjustified.I booked ticket through Yatra for me and my husband for *th November,**** and availed their Cancellation Protection Policy.Later Indigo changed flight as the earlier flight was cancelled.This d...

Nov 03, 2021 by Puja Ganguli

Agoada India - Booking Cancellation Booking ID ^Open

Dear Team, I have booked the hotel through Agoda on *th Oct.,** night at ** am for *th Oct.,** and in the morning *th Oct. at *a.m. I cancelled the said booking. Though I cancelled the booking within ** hrs of check-in, they forfeited entire a...

Oct 20, 2021 by SUNIL SHAMRAO GHUNE

Easemytrip - Online ticket booking fraud ^Closed

I booked a train ticket from guntur to secunderabad station I entered all my details , they also verified my irctc id, I paid *** rupees through googlepay, after payment, I didn't get any msgs from easemytrip, I didn't get ticket conformation o...

Oct 07, 2021 by Chevala siva sai

Travolook - Refund not initiated for Flight Booking Travolook in ^Open

I had made a flight booking on **th August'** on Travolook.in from Delhi to Kolkata and back from Kolkata to Delhi: which was cancelled from the back end and we also got a call confirming the same. We were told that we will receive the refund w...

Oct 04, 2021 by Ashish Kumar Shaw

Yatra.com - Hotel Booking Fraud ^Closed

I tried booking hotel from them .Amount was deducted from my account ..but i was not able to see any booking history under my account....

Oct 03, 2021 by Pinki Singh

TRAVO LOOK TRAVEL AGENCY - TRAVOLOOK NOT REFUNDING MONEY DEDUCTED TOWARDS BOOKING OF MY AIR TICKETE ^Open

I was booked an air ticket through TRAVOLOOK on **.**.**** to travel round trip to Chennai - Hyderabad. They debit the ticket amount of Rs.**** for the booking. Within ** minutes I got a call from Travolook travel agency and told that my boo...

Sep 29, 2021 by S. MOHAMMED SABIR

Yatra Com - Money debited but booking not completed ^Closed

I tried to book cab with **% of initial amount via yatra mobile app on **th Sep'****. I used google pay for the transaction and transaction was successful, Money debited from my account and credited to yatra account(Received message from bank s...

Sep 28, 2021 by Abuthagir A

Yatra.com - Booking not made but amount deducted ^Closed

I was booking a hotel from Yatra.com and I paid them ₹**,*** on website. But when I reopened the website the page showed error. My money was gone and no bookings were made. I tried contacting them but there was no response from their side....

Sep 17, 2021 by Gunit Kaur

Travolook - Subject non refund of Rs 6308 Ref by Travolook of flight booking Bangalore to Jaipur I ^Open

Subject: non refund of Rs ****(Ref ********** )by Travolook of flight booking Bangalore to Jaipur I undersigned booked a Air flight through Travolook (organisation to book flights for various Airlines) by GOAIR on **th July ** for Bangalore to...

Sep 08, 2021 by Dr.Nandlal Girdharilal Agarwal

Travolook www travolook in - Flight Booking Refund ^Open

Hi Team, I Booked my flight from LKO-BLR around * month ago. After successful transaction, Received immediate notification and call mentioning that due to operational issues, This booking is cancelled and you will get your refund in * Weeks ...

Sep 05, 2021 by Vikarant Kumar

Easemytrip - Wallet amount for new booking ^Closed

Since last Thursday I raised this issue that is am not able to use my wallet amount for new booking. I didn't get the otp in my emails address when try to use the wallet amount . Booking ID - EMT********, EMT******** When could I expect to s...

Aug 12, 2021 by Rajesh Tiwari

Travellook - Fraud during flight booking ^Open

I have booked a flight from Ahmedabad to Bangalore and they have not returned my money. After call they are saying no seat left. Many consumer complaints have been done still they are making fraud. My flight booked on ** Aug **** From Ahmedaba...

Jul 25, 2021 by NISHANT KUMAR VATSA

Easemytrip.com - Refund againt Booking ID due for last 1 year ^Closed

Easemytrip.com has not issued any refund against my booking no. EMT******** for past one year. Though they claim to be running my case on High priority....

Jul 12, 2021 by Mayank Garg

Ola Cab Kolkata - Overcharging after ride completed without alert ^Open

I booked Ola Rental cab(CRN no.**********) on **/*/** at **.**am for * hours **km for Rs.*** plus tax, reading every single terms and conditions a few times, just to be sure that I wouldn't have to pay a single rupee extra. While booking ola a...

Jul 12, 2021 by Sukamal Guha

IRCTC - Deducted Money without Booking eticket ^Open

I was trying to book e-ticket of AGTL FESTIVL SPL (*****). Durning transaction, they have deducted **** INR from my bank account but not completed my booking. Date: **.**.**** Time: **.**am IST...

Jun 24, 2021 by Pratik Bhattacharjee

Yatra Com - Incorrect promo discount extra baggage not included in booking ^Closed

*.) During flight booking , I had added extra baggage for *Kgs. But after payment the extra baggage was not included due to yatra's technical issues due to which I had to pay extra at the airport counter .Extra baggage cost is lesser at the tim...

Jun 11, 2021 by Kumar Abhishek

Make My Trip Gurugram Haryana India - Booking detail not sent to hotel ^Open

I'm travel agent, booked hotel for my client for date **th april to **th april **, when my client reached hotel, the hotelier said they didn't got any information about the booking from make my trip, i tried calling on partner support number an...

Apr 25, 2021 by Hasan abbas

Country Holiday Inn Suites Pvt Ltd - False promises misleading offers Not providing me refund ^Open

I got a call that we are providing a gifts to all persons who are hundai car. This is just a promotional event and we are nothing selling anything. The event they organised at Vivanta Taj at Dawarka on *st April ****. But when we reached their ...

Apr 08, 2021 by Dr Fauzia/ Shabbir Jamal

Ixigo irctc - Booking Issue ^Open

I Booked a train ticket from Secunderabad to Kurnool on Ixigo on April ** ****, Money got debited form my account and I haven't received any ticket in return....

Apr 06, 2021 by D Sai Charan Reddy

Travolook - Pending refund on my flight booking ^Closed

Regarding Travolook booking reference number :REF********* Dear Sir/Madam, This is to inform you that my return flight has been cancelled by Indigo ( from Bhubaneswar to Jaipur) in the month of january **** & I have not received my booking am...

Apr 06, 2021 by Durga Madhab Mishra

Ola - Ola app charged me 757 rupees while the estimate was 341 rupees ^Open

I was incorrectly charged by your app for ride CRN **********. When I booked the ride from Nikoo Homes *, Bhartiya city to Purple Monk Tattooz, Koramangala, the estimate fare was Rs. ***. We reached the destination within the estimated ti...

Apr 01, 2021 by Kartik Rajan

Agoda - Payment deducted but no booking confirmation ^Closed

I booked a resort (The royalle assagao Resort Goa) through the site agoda.com on ** st March **** . I selected book now pay later option . The amount was deducted from the account and not recieved any confirmation mail for it....

Apr 01, 2021 by Vishnu Prasad K V

Park Lane Residence Doha Qatar - Hotel booking not refunding or modifying ^Open

I have booked a flat in Park Lane Resident, Doha in March **** before the Covid pandemic has started. At that time I didn't know that I would not be able to come due to covid restriction imposed by the Qatar Government. I have been continuous...

Mar 29, 2021 by PRAVEEN GAUR

Flynote In - Travel Refund ^Open

I have booked a honeymoon trip to Maldives with FlyNote during March ****. Due to Corona Pandemic, Government has imposed lockdown and the trip was cancelled by vendor. Conversation * : March **, **** We have contacted Flynote via Telephone...

Mar 27, 2021 by Rajkumar Dharmalingam

Travolook Com - Travolook Booking Cancellation ^Open

On March **th, I have booked a ticket from Mumbai to Delhi with a reference number ********* and soon after I received a call asking for extra amount because of the fare changes and I asked for a refund on which they said I will be getting it i...

Mar 24, 2021 by Paresh Anant Khanvilkar

Travolook Travolook In - Travolook flight booking fraud ^Open

I booked flight on *th March **** from Jaipur to Delhi (date of travel – *th March ****) reference no.- REF********* but Travolook didn’t confirm the ticket and replied me that they are cancelling the ticket from backend as Airline has incr...

Mar 24, 2021 by Praveen Singh Chauhan

Travbond travel agency - Travbond cheated with us and gave hotel miles away ^Open

We booked a trip to Maldives from Travbond, Initially they were very polite and sales team was too quick. So once we made a initial payment **K they gave us the flight tickets and they told the Hotel vouchers will be given later. After * da...

Mar 20, 2021 by Kaushik Kishore

Travolook - Fraud by fake booking of flights ^Open

I booked a flight on Travolook for INR *,***. The money got deducted and the site said my booking status was not confirmed and will be confirmed within ** minutes. In ** minutes I received a call from Travolook executive from this number +*****...

Mar 19, 2021 by AASHI AGARWAL

Make my trip - Booking not confirmed and checkin is within a week ^Open

I have made two bookings **th March to **th March and **th March to **th March at grandpark kodhipparu Maldives. I have been telling make my trip constantly that the resort doesn't have my booking and begging them to confirm the booking. Vishal...

Mar 18, 2021 by Pallavi Ganesh

Travolook - Amount not refunded after booking cancellation ^Open

After I booked the ticket, they put the status in processing. After ** minutes I got call from there agent thet fare has been increased. SO I asked them to cancel the ticket. They revert with cancellation e-mail saying amount would be refunded ...

Mar 15, 2021 by Amit Kumar

Make my trip - Amount debited but booking failed ^Open

I had booked my two way tickets for Lucknow to Goa from ** March to ** March at around midnight on ** March. The amount was immediately deducted from my bank account but the makemytrip webpage displayed 'payment failed' due to which my booking ...

Mar 15, 2021 by Samriddhi Shukla

Yatra.com - No Refund from yatra for domestic flight booking ^Closed

Booked domestic Air India flight from Yatra.com, due to Covid airline cancelled flight. Sending mails to yatra for refund, it has been * months from first refund request, still not received amount from yatra. Response from yatra to my mail date...

Feb 28, 2021 by Vinay Bauskar

Yatra Com - Yatra taken money twice from paytm upi but confirm just one booking ^Closed

On **/*/**** Yatra.com has taken money twice from paytm upi but confirm one booking for park hotel Chennai since it’s prepaid booking , hotels says they can’t return back the money , it’s mistake from both Yatra and the park Chennai Anna ...

Feb 24, 2021 by Ankit jalan

www yatra vom - Amount deducted from a count but hotel booking not confirmed ^Closed

I have booked a room through yatra.com on Feb **, ****. Amount was deducted from my account but booking was not confirmed..it's been * days already and I haven't got any refund from them..Their customer service is not at all satisfactory....

Feb 18, 2021 by Soumya

Hotel Ram Pratap Palace - Payment deducted but booking not confirmed ^Closed

I booked a hotel room in Ram Pratap Palace Udaipur & made the payment, but I have not received any confirmation Payment transaction details : INR*,***.** debited on Credit Card XX**** on **-Feb-**.Info:RETAIL DOMESTIC. Transaction ID ***...

Feb 17, 2021 by Subhash

Yatra - Money deducted but no booking ^Closed

I booked a cab via Yatra.com and paid an advance for it. Once paid, I was shown "Awaiting confirmation" and now there is no sign of booking and I received no proof of payment. Furthermore, there email is only sending automated responses and the...

Feb 17, 2021 by Yatish Jain

Travel Toogle - Travel Agency for Flight Booking ^Open

I want to book a holiday trip, So i have contacted Travel Triangle Agency. I have sent request then its third party (Travel Toogle) has sent me some quotation from executive (Diksha). I have agreed for that before i need to confirm for flight b...

Feb 04, 2021 by Priya Kumari

Easemytrip.com - Refund for failed flight booking ^Closed

The issue that I have experienced was: I made a flight booking on **/*/****with booking ID EMT********. Though the payment was made and invoice received EaseMyTrip never confirmed my tickets. When I reached back to them for query they told me I...

Feb 04, 2021 by DEBAJYOTI DUTTA

Yatra.com - Refund not received against hotel Booking Cancellation ^Closed

Dear Sir, I have paid for Rs.**** to Yatra.com on dated.**-**-**** via Reference No. ************ for Hotel Booking. Hotel Booking Cancelled from my side on dated.**-**-****. Refund Amount for Rs.**** Processed from Yatra.com on dated....

Feb 01, 2021 by VISHAL PARMAR

Yes Tee Yes Travels Anna Nagar - Ticket booking ^Open

I gave the amount for takal booking, he said i tried in takal but it's not getting i ll book general quota Waiting list and through EQ i ll make it confirm but it's not confirmed... Then i said u go for flight ticket .. worth of flight ticket i...

Jan 25, 2021 by Mohan raj

Yatra.com - Refund no credited to my account ^Closed

Not available on calls.. *th grade email replies and what not without any banking sense from their c grade employees I made *** payments to yatra.com from my dena bank a/c on ** /**/** amount of Rs **** x * times.Because I cancelled the booki...

Jan 23, 2021 by Aman Sheth

Make My Trip Pvt Ltd - Executives at Make My Trip manipulated the bookings on trip which was paid earlier ^Open

This is regarding an issue with MMT having booking id: IN*B************* The executive assigned on this booking has cheated the customer and manipulated the bookings. Have enough proofs for the same. Few of the Vouchers & booking confirmation...

Jan 13, 2021 by Adit Desai

Yatra.com - Hotel Declined to accept the booking ^Closed

I had a Booking Reference Number - ************* from **Dec to **Dec at Hotel Boons Ark With a Swimming Pool But the Owner declined to accept the booking Hence request them to Refund the Booking amount...

Jan 12, 2021 by Suraj Bhure

Yatra - Denied accommodation on a confirmed hotel booking ^{Offered Resolution}

I had booked a hotel in Munnar via Yatra.com for my family trip. I had done the payment and the booking got confirmed. On the day of the trip when I contacted the hotel I was informed that they are not working with Yatra and there is no booking...

Jan 11, 2021 by Raghul R

Make My Trip - Refund of flight booking ^Closed

Horrifying experience with make my trip for the booking ID - NF**************. I hope you all are well. I was a loyal customer to Make My Trip for so many years but now I have been through lot of emotional & mental harassment. I booked the f...

Jan 11, 2021 by Vikas Shankar kumbhar

Travolook - Travolook ticket booking ^Open

I booked ticket from Delhi to PUneon https://www.travolook.in. The money got deducted from my account after which I received a mail saying booking is in progress. After follow up I got a mail saying booking is cancelled due to fare expiration. ...

Dec 28, 2020 by Saumit

Yatra Com - Money is deducted from my google pay Upi account and booking not confirmed ^{Offered Resolution}

My money got deducted from my account, no sign of booking. This is a shit nor the customer care is available and no reply’s for mails. ...

Dec 23, 2020 by Divyam Arora

Goibibo - Did get my refund for 2 hotel bookings and one flight booking ^Open

I booked * hotels One in Goa (TICLO RESORT) for **th of December and then canceled it and again booked the hotel in panchkula (Hotel Bella Vista) and cancelled it. The app showed that I the refund has been processed and I will get refund arou...

Dec 11, 2020 by Phuhar

Travolook - Flight Ticket Booking Fraud TRAVOLOOK ^Open

I booked a flight ticket from Delhi to Patna on * Dec **** through TRAVOLOOK.COM. My transaction was submitted successfully and also my amount (****) was deducted, then they mail me that-- Your Booking is In-Progress with booking reference numb...

Dec 04, 2020 by Rajneesh Kumar Singh

Makemytrip - Refund not received even though booking vere cancelled by Airlines ^Open

Booking ID-NF************** My booking was cancelled by airlines directly,, however MMT refusing to provide me a refund even after i gave the proof of emails i received from the airlines stating that my flight was cancelled....

Dec 02, 2020 by Jonsy Dennis

Makemytrip - Flight cancelled by MakeMyTrip but money not refunded ^Open

had a flight booked on ** May ****, PNR OE***O (Dehradun-Delhi-Pune), which got cancelled due to covid-** impact and the amount was credited into a credit shell. I tried to rescheduled the flight from Makemytrip on ** Oct but there was no opt...

Nov 25, 2020 by Imran Kazi

Ease my trip - Refund not initiated for cancellation of train booking on November ^Closed

I booked my ticket on **th November but due to some changes in my schedule cancelled my booking for train on **th November. I talked to easemytrip.com customer care but they took it for-granted its now almost **th day still in haven’t credite...

Nov 23, 2020 by Mohsin bhat

Ola - OLA Cabs charges Wroungly ^Open

OLA has changed wrongly. ...

Oct 27, 2020 by Puspal Ray

Yatra - Accepted booking for a closed hotel and refund not intiated ^Closed

I had an official work at Swargate Pune on **th October. Hence booked a hotel at FC Road, The Ashish Plaza. I was taken aback when the hotel management told me that they closed since March **** and no booking is accepted since then. Yatra.com s...

Oct 19, 2020 by Ganesh Pathare

Make my trip - Money deducted twice for flight booking ^Open

Booking number - NF************** I have booked a flight from mmt for goa to delhi(**th dec). The total booking amount is ₹**,***. But the money got deducted twice from my bank account. Please resolve this issue ASAP. And please refund ...

Oct 19, 2020 by Shailesh chopra

Yatra - I have booked a cab and paid pre booking amount but no invoice and booking detail generate ^Closed

I have booked a cab from yatra and pre booking amount has been paid and my money has been decuted and no invoice, not booking confirmation has been received and now in booking section it is showing no booking has been done on ** th Oct ....

Oct 18, 2020 by Anil Rana

Goibibo - Flight Payment deducted but I haven t received booking details ^Closed

I had booked a flight from Bombay to Kolkata on *th october. Payment is done and deducted from my account t i haven't received ticket booking details yet it's been **days already i tried contacting through customer care number and help desk but...

Oct 16, 2020 by Khushbu surana

Yatra.com - Issued ticket on flights that were cancelled ^{Offered Resolution}

ISSUED tickets to US ON **TH SEPT FLIGHT FROM LUFTHANSA FROM Los Angeles to Mumbai, that included, FRANFURT TO BOM on **th Oct, KNOWING LUFTHANSA HAD CANCELLED ALL FLIGHT FROM EUROPE TO INDIA FROM SEPT **TH TO OCT **TH, NEVER HAVE UPDATED thei...

Oct 15, 2020 by Tina Shah

Travel Triangle - Travel Triangle is not returning the flight booking amounts ^Closed

Respected Madam/ Sir, I have booked a Group Trip on **th Feb **** from an online Travel Agency ( https://traveltriangle.com/ ) having Trip id Trip ID *******. We supposed to travel to Kerala on *th May **** and Return on **th May ****. But d...

Oct 13, 2020 by Prabhupad Behera

Yatra - Money Deducted booking not confirmed ^Closed

Hotel booking from Yatra Mobile App. Money got deducted, booking not confirmed, didn’t receive any email, didn’t show up in app. Couldn’t contact Yatra customer care. ...

Oct 11, 2020 by Aravind Kumar N

Yatra.com - Refund amount of flight booking ^Closed

This is with regards to Kolkata to Shillong flight (**/**/****) with booking number ************* from Yatra.com. Due to COVID, indigo had cancelled this flight and provided me a ***% refund for the same. But Yatra has provided me ecash and no...

Oct 09, 2020 by Sangeeta Naik

Goibibo - Hotel booking not refunded ^Open

I had booked a hotel from goibibo ( HTLCEQLP*F) for Mandarani, check in date was **th March, check out data was *st April. But due to corona outbreak I called them up and they asked me a new date. So I rescheduled it to Aug *th(HTLCEQLP*F). But...

Oct 06, 2020 by Arkapratim Laha

Yatra.com - Refund amount of flight booking ^Closed

I have booked a flight through yatra on **th September from pune to Lucknow.due to some technical fault passengers details are shown wrong.Immediately I talked to indigo customer care and they cancelled the ticket on their end and initiated a ...

Oct 06, 2020 by Babita Singh

UNIVERSAL TRAVELS REDBUS - BUS BOOKING ^Open

I booked * rd oct **** for * tickets from chennai to tirukadaiyur... But the ticket was booked *th oct ****. I have all screenshots for booking *rd oct.. Redbus is not responding for the issue and the travels also not responding.. Kindly refund...

Oct 05, 2020 by Vijayanandham T

Make My Trip - Make my trip refund not processed for international booking ^Closed

I booked a international flight ticket from Make my trip. My return flight was cancelled by the airline which was scheduled on May. I tried contacting with make my trip through email, phone no , website but not able to reach the customer servic...

Oct 03, 2020 by Anusha Balasubramanian

Yatra - Booking not done but money got deducted ^{Offered Resolution}

I was doing one flight booking on yatra.com on **th september using zest money. I tried to book the flight thrice but all the three times booking failed and amount got deducted from my zest money account thrice. No mail received form yatra rega...

Sep 21, 2020 by Ayushi gangwar

Yatra.com - Booking confirmation does not recieve and the money deducted ^Closed

I had made a booking from Mumbai to patna for **th Sep but the confirmation mail or ticket did not came and the money got deducted from the bank. I had paid from phone pe. Kindly refund my amount or send me the confirmation details. ...

Sep 10, 2020 by AMITABH SHARMA

Ease my trip com - Fake Booking ^Open

I am really disappointed with EMT services due to fake availabilities and booking on site. I have paid Rs **** and booked a bus ticket (EMT********) with some very urgent cases. I tried call travel agency on **********, ********** but both the...

Aug 27, 2020 by Masood Ahmed Shaikh

Travolook - Travolook Refund not received booking ref no REF ^Closed

Booking ref no REF ********* from New Delhi to Srinagar, flight is not booked. They (from Travolook) called me and said that " we can't process and we'll initiate a refund in the same account within **- ** working days....

Aug 25, 2020 by Tarapada Patra

Make My Trip Gurugram Haryana India - Flight ticket booking cancelked but not refund ^Open

My INDIGO Flight has been booked on *rd July **** form Make My Trip from Bangalore to Patna. Me and my friend both booked the flight on same date and due to rescheduled of the flight i cold not travel on that date and my friend traveled on tha...

Aug 23, 2020 by Aditya Shankar

Yatra.com - Two back to back Bus Booking Cancel but no refund yet received ^Closed

One Booking is done on **th Aug'**, after cancellation of bus I have to booked in another bus and again bus operator cancelled booking due which my two booking money is blocked with Yatra.com. I have mail to support yatra.com but no response ye...

Aug 23, 2020 by Jigar Rawal

Yatra - Advance money got deducted for cab cab booked in yatrabut no bookings showing under my bookings no w ^Closed

Booked a cab in Yatra...Advance money got deducted but no bookings showing under my bookings..no way to contact support..sent mails also..no reply.. ...

Aug 22, 2020 by Piyush kumar srivastava

undefined - Wrong selling of package ^Open

I was sold a package of * nights by *hub travel agency( Gujarat agency)... When I reached there most of the amenities promised was not open( rather closed)... A resort of * star & above, offered me untidy rooms, restaurants denied lunch on a...

Aug 21, 2020 by Sunil Menon

Yatra Com - Refund or credit shell not available for further booking ^Closed

Hi i have booked my flight ticket from CHENNAI to Delhi through Yatra for * jun **** by indigo airlines( PNR no- JR**MB ) and return flight for delhi to Chennai on ** jun **** by Air Asia airlines ( PNR no-CY**QB) . reference no -**********...

Aug 20, 2020 by DEVENDRA SINGH FARTYAL

Yatra - Yatra not refunding money ^{Offered Resolution}

I made a booking to travel from Delhi to Pune for **th June **** but couple of days before travel I noticed that PNR on airline shows the date of **st June. I didn't request any change so I was surprised to see this. First Yatra.com was not ava...

Aug 19, 2020 by DUSHYANT SAUBHARI

Shoes on loose travel company - Refund not provided ^Open

Have booked trip to Maldives & had paid ***** in advance for same. But due to covid my plans changed and requested refund as govt had said all the travel companies have to provide full refund In this case. But I’m trying calling Mohit Poddar ...

Aug 18, 2020 by Nikhil Ujwal Gaikwad

Yatra.com - Travel company not booking ticket against cancelled ticket of Lockdown ^Closed

I had booked my return Ticket from Bangluru to Delhi for under Yatra reference no. YT********, Due to lockdown this flight did not take place. And on enquiry I had received following email from ur side. On Wed, ** Jun, ****, **:** Yatra.co...

Aug 15, 2020 by Vivek Dubey

OYO Rooms - Payment deducted but booking not done ^Closed

I was trying to book a room through oyo app. I tried to avail pay now option to pay the hotel right away through UPI. After payment through Google pay, I checked that my booking was not confirmed. But my money was deducted. Please resolv...

Aug 15, 2020 by Dipjyoti Mitra

Makemytrip - Makemytrip benefiting only through Convenience Fees during pandemic ^Closed

Makemytrip is probably not a viable company during the pandemic. So, they are continuing the habit of refusing the convenience fee refund. The proportion of flights being cancelled by the airlines during the pandemic is exponential compared to ...

Aug 12, 2020 by Eswar B

Makemytrip.com - Flight tickets cancelled by airlines but didn t get refund ^Open

We had booked tickets on **th June from Hyderabad to Dharamshala (connecting flights) through MakeMytrip site. Travel date was *st July,****. [Hyderabad -> Chandigarh (Go Air – PNR: N*IUHM): Chandigarh-> Dharamshala (AirIndia – PNR: Z*JHJ)]...

Aug 10, 2020 by Isha Sood

Travolook - Refund not received Booking ref no pnr no OEWCGY ^Closed

Booking ref. no. REF******** PNR no. OEWCGY FROM- Raipur to Tirupati, via Bengaluru. This flight has canceled due to COVID ** from INDIGO side, and the same we have canceled due to the nonavailability of another flight as per given yo...

Aug 07, 2020 by chandrakant chandrakar

Goibibo - Goibibo erased all booking details ^Open

Booked an Indigo Airlines ticket for my wife and kid on Goibibo on **-**-**** for travel on **-**-**** with a confirmed ticket. Due to Covid it was cancelled and money put in credit shell by Indigo Airlines. Got a message from Indigo Airlines t...

Aug 05, 2020 by Jagat Goel

Happyeasygo.com - Charging more for flight booking ^Closed

Happyeasygo website is changing huge amount although the ticket price is much less. I have Indigo credit shell balance of Rs. ****. I tried to make booking for a new booking for ** August **** (PNQ-BBI). The price it is showing is Rs. ****. And...

Aug 04, 2020 by Sitesh Kumar Behera

Agoda com - Booking not confirmed ^Open

I book a hotel room from agoda in delhi andy money was deducted and i didn't get my booking confirmed and no booking summary...

Aug 04, 2020 by ankur chauhan

Goibibo - Hotel Booking Non refundable ^Open

We had booked an hotel booking for Krabi Trip through Goibibo , Due to carona our plans were rescheduled twice & New travel dates were August **th to August **th .. Now indian government is not allowing any international flights till August **s...

Aug 03, 2020 by YP RAJESH

Happy Easy Go - Wrong charges in the name of Dynamic fare for Domestic flight booking by HappyEasyGo ^Open

Trip ID : ****************** I have requested to book a ticket through HappyEasyGo from Bengaluru to Varanasi for dated **-Dec-**** and also requested to utilize my credit shell amount of *****/- for booking. Before ticket confirmation, ...

Aug 03, 2020 by Avanish Singh

Goibibo - Refund is not processing for my flight booking which was cancelled by airlines ^Open

I had a booking with PNR - K*PPTS, with go air from Lucknow to Ahmedabad dated * july ****.But the flight got cancelled, so i asked for refund from both goair and goibibo ,but no positive response came. so i complain with government grievance p...

Aug 01, 2020 by SHAILESH VERMA

Make my trip - Refund not processed ^Closed

Booked an Air India flight from Pune to Chandigarh for travel date of *st Aug. It was a connecting flight via Delhi. On **th July, got a message from airline that Delhi to Chandigarh flight have been cancelled. There was no response from make ...

Jul 31, 2020 by Aditya Shah

Yatra Com - Cab booking yatra com ^Closed

Previous voxya complaint id-*****.Amount not refunded by yatra even after **days even after in my earlier complaint they said they eill refund. I Booked A Cab Imfrom Yatra On **th June **** But Due Ti Some Issue Amount Was Deducted But Booking...

Jul 31, 2020 by Azeem Anwar

Make My Trip - Not received refund against cancelled flight booking ^Open

I booked a flight to Berlin on **-**-**** through Make My Trip with Booking ID as NN*************. The booking was cancelled due to COVID-** pandemic and my refund was under process. I tried to contact MMT several times but could not their cus...

Jul 30, 2020 by Bhupesh Dhiman

Nafees Bus Service - False booking inquiry ^Open

I'm a bus owner and i started to provide bus services between Satna to Jabalpur few days ago, later on i stopped providing that service but railyatri continued to book such travels and now customers are getting back to us for details and refund...

Jul 30, 2020 by Ayaan khan

Yatra Com - Refund from yatra com of IndiGo flight booking ^{Offered Resolution}

Respected Sir/Madam I would like to say that I have booked indigo flight form tiruchirappalli to lucknow on the date ** Jul **. Booking is confirm from yatra.com side And amount also deduct from my account. But the flight has been cancelled ...

Jul 27, 2020 by Shivam Singh Sengar

Oyo - Regarding refund of my booking money deducted by oyo even after cancellation ^Open

Dear sir I booked a room in AGRA at **-**-**** with oyo application by **********. Hotel named ZAKI HS was listed in safest hotel . Deduction was done online but when I went to the location of hotel . There was no such rooms & hotel . I cal...

Jul 19, 2020 by Dr SHAILENDRA KUMAR

Make My Trip Gurugram Haryana India - Refund against package booking 04 ids ^Open

Package booked against below ** ids & part payment carried out - NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- I had a trip planned for June’** which from Make My Tri...

Jul 17, 2020 by Vimal Raj Goyal

Make My Trip - Refund of cancellation charges against booking number YMVCJQ Flight number ^Open

Amount of Rs.**** pending. Booking number YMVCJQ (Flight number *E- ***) from Bangalore to Kolkata on **rd March, ****. Several emails have been sent to Make my trip, but they do not care of it. Being a retired Associated Professor, l...

Jul 16, 2020 by Dr. Baidyanath Ghatak

Goibibo - Refund not received for the cancelled flight ^Open

We had booked the tickets for two person on Sunday, Mar **, **** details below: journey date : ** Jun'**** Brussel - Amsterdam and Amsterdam - Bangalore Booking Id: RMDWLZB*D Airline : JetAirways Later on **th April Airline stopped worki...

Jul 13, 2020 by Daisy Rani

Yatra - Did Not Refunded Money From March Booking ^{Offered Resolution}

Hi I am Jai I had my ticket on **th March **** from Yatra, Due to lockdown in India my ticket got canceled. I did try to cancel my ticket manually but I was unable to do that. I did email and calls to Yatra they said we don't have any informati...

Jul 12, 2020 by Jai Prakash Singh

Happyeasygo.com - Airline ticket booking fraud ^Open

Hii I booked a ticket from AMD-PAT for *rd August **** through happy easygo.com. while booking ticket they give you option of chosing free reschedule plan for which they charge extra money for that. Free Reschedule option says that u will have...

Jul 12, 2020 by PULKIT KUMAR

Goibibo - Refund from Emirates Airline not forwarded to me ^Open

I booked ticket from Delhi to dubai on * April on goibibo and couldn't travel due to lockdown. Airline refunded the ticket and goibibo kept the refund status in progress and this morning they changed the status to travelled!!!!! Now they are as...

Jul 11, 2020 by Mahua Deb Samaddar

Flipkart travel - AirTicket PNR AirIndia Booking ID FlipkartTravel neither getting rescheduled nor refunded back ^Closed

I am very sorry to file a complaint against Flipkart Travel that I have tried several rescheduling dates with several emails but every time I am getting the same reply email that Flight is not available. When I myself try for tickets through th...

Jul 10, 2020 by Dyutiraj Jagadananda Nayak

Yatra Com - Cab booking ^{Offered Resolution}

I booked a cab imfrom yatra on **th june **** but due ti some issue amount was deducted but booking was not done. Raised issue with yatra but no resolution. No booking showing in app but they gave me ref number of booking. Also getmecab(yatra p...

Jul 09, 2020 by Azeem Anwar

Make my trip - Refund of airline booking ^Closed

Air asia has cancelled my flight of *th june and i got the message from airlines. But even after ** days Make My Trip is not returning the money. As it is clearly mentioned by Honourable supreme court of india that any flight which is booked ...

Jul 07, 2020 by Hussain

Indigo Airline - IndiGo changed flight without confirmation and intimated 2 hours before departure ^Closed

I had booked a flight (PNR: GWTKRH) from Chandigarh (IXC) to Hyderabad (HYD) on July *, **** at **:**. On June **, IndiGo cancelled this flight and sent a link to choose another flight. I chose a connecting flight IXC-DEL/DEL-HYD on July *, ...

Jul 03, 2020 by Jugal Kishore Garg

GSRTC Gujarat state Road Transport Corporation - GSRTC tickets booking cancelation purpose ^Closed

Kindly note that I have update complain in national halp and complain no is "*******".I have * tickets book from gsrtc.in site but now I don't traveling require and I contect to gsrtc Coustmor care he says me tickets can not cancle, you update ...

Jul 01, 2020 by Arjun dineshbhai malaviya

Make my trip - Due to COVID19 flight was cancelled and in return getting a voucher which is valid till dec 2020 ^Closed

I'm a student doing my masters and wanted to visit my family for Easter, due to covid I had to get an earlier flight which I booked via Makemytrip and came back to India from London. But since the time I landed home I'm trying to reschedule my ...

Jun 28, 2020 by Saloni

Goibib Website - Booking ID Incorrect Refund amount ^Closed

Goibibo fee of Rs **** has been charged to me for my flight on **June'** that was cancelled and airline has processed a full refund to me. Even one of your customer care executive had told me that no goibibo charges will be changed and a full ...

Jun 27, 2020 by Rahul Tandan

Myntra - Package not delivered and amout not refunded ^Open

This is regarding my ORDER NO: *******-*******-******* from Mynta which was placed on ** may and Myntra has not even shipped my item as i have checked with their Ekart Logistics but they changed the status as shipped so that I am unable to can...

Jun 26, 2020 by Santosh bisht

Make My Trip - Make my trip not refund my booking amount ^Open

Kind Attention: Sh. Deep Kalra, CEO @Make my trip (MMT) MMT services not upto mark, not getting my refund amountt Rs.****.** of flight@ non operational @flyspicejet (https://twitter.com/flyspicejet) SG-**** (STV-JAI) after almost * month of ra...

Jun 25, 2020 by VIKAS MEHTA

Makemytrip india Pvt Ltd - Refund for Flight booking made on Makemytrip ^Open

I had booked flight tickets through Makemytrip portal. Due to COVID-** flights has been canceled. On this critical condition i don not want to travel any where. I tried a lot to cancel my booking online but Makemytrip not providing customer ca...

Jun 25, 2020 by Rajan Goswami

Ixigo - Refund not processed by ixigo ^Open

I booked tickets through ixigo (Spicejet airline) for myself and * family members (to: Mumbai- Mangalore- ** May **, fro: Comibatore- Mumbai ** May **). Spicejet changed flight timing for ** May flight and offered full refund to ixigo. I have n...

Jun 23, 2020 by Sushil Kumar Agarwal

Jingo Holidays Delhi - Non refund of booking amount ^Open

I had booked a tour package with Jingo holidays,Delhi in Feb-** and paid online an advance amount of Rs.*****/- for which i received confirmation mail from travel agent with booking confirmation No. JHPL**** . But Tour which was in may-** was...

Jun 22, 2020 by NITIN BANDOPANT BACHAL

Make My Trip - Refund on Booking ID ^Closed

We had made a booking on Jet airways through Make My Trip. The Flight was cancelled in April **** by the airlines. Till Date we have not received a refund nor do we get any update from Make my Trip. have been following up for a year now and its...

Jun 22, 2020 by ROHAN KRISHNAN

Makemytrip india Pvt Ltd - Flight Booking Cancellation Refund ^Closed

Goair Correspondence no  G*-******** makemytrip Refund of Cancellation of Ticket  I would like to bring to your kindest attention that, I had booked  my ticket by  on **/**/**** Goair thru makemy trip from Mumbai to Muscat on **/**/*...

Jun 19, 2020 by Sayed

Easemytrip.com - Booking has been Rejected but refund not get ^Closed

I booked (**/**/**** ) a Trip Agartala to Guwahati via Kolkata , after booking Complete * hours later One Call came form EaseMyTrip and said Your booking has been Rejected , don't worry We will refund your full fare amount with in */* days . ...

Jun 16, 2020 by Rajesh Debnath

Goibibo - Cancelled Flight Bookings due to COVID not refunded or Goibibo cash credited ^Closed

We had * bookings via GoIbibo from April **** to May ****.. due to COVID, all of them were obviously cancelled… but there is no response via chat service.. Its only mentioned **/* support.. but there is not even * minute support.. we were to...

Jun 15, 2020 by Liju

Makemytrip.com - Payment debited but the ticket booking failed ^Open

My email id is waseemabida@gmail.com and registered mobile number is **********... i have been charged with rs ****.** for a ticket which was not successfully booked and booking of the same was failed...i used google pay for payment and the...

Jun 12, 2020 by Waseem Mushtaq

Yatra.com - Booking related ^Closed

On the *th June **** i had booked ticket from Yatra.com website from Bangalore to Trivandrum which i paid the amount from Zest Money EMI and received the booking infirmation which is success. But my complaint is for the second booking which i ...

Jun 12, 2020 by Sharath S V

Goibibo airlines - Refund For Booking ID ^Open

I have booked a ticket on **st May **** from my goibibo mobile app travelling from Hyderabad to Kolkata with Booking ID as TUAGV*Q*W and Passenger Name as S Prasant Singupuram for journey commencement date of **th June **** with an amount of ...

Jun 12, 2020 by R Manoj Kumar

Make My Trip - Refund not received for flight cancellation ^Closed

I booked a flight for the *th of June, ****. The booking was made on the *nd of June. I then had to cancel the flight on the *th of June as I realised I would not be able to travel on the *th. Upon cancellation it was shown that a refund amount...

Jun 12, 2020 by Guru Prasad

Makemytrip - Hotel booking made with full payment but now they reject booking stating that prices increased after ^Open

I made hotel booking for Hyderabad paying **** for July which they quoted as offer price, now they rejected my booking, first they said hotel was closed, but when I found the hotel is open and asked them about that, they said the booking is mad...

Jun 09, 2020 by Sriphani kantamneni

Cleartrip - After booking Payment flight PNR not received and Refund amount also not received ^Open

I have booked Indigo flight on dated ** June with trip ID - ************ with DOT- ** June **** and after payment flight PNR is not generated and given note that it will be generate with * hours i.e. **:** but till date i have not received. I h...

Jun 08, 2020 by Sachin Kumar

Cleartrip Flights - Zero Fake Support from Cleartrip ^Open

I booked a flight from Nagpur to Pune on **th may of date *th June, time - **:** to **:**. This was a flexi ticket which I opted by giving an extra amount of ₹ *** ( approx ). So as my planned changed so when I tried to reschedule the ticket ...

May 31, 2020 by Nikhil Ujwal Gaikwad

Make my trip - Flight ticket Booking ^Open

I booked connecting flight from Bangalore to Nanded(Stage-* Bangalore to Hyderabad stage-*Hyderabad to bangalore).after booking ticket from make my trip portal I got NF************** as booking ID. I suppose to travel next day after booking the...

May 31, 2020 by Vishal Padre

Yatra.com - Money deducted but booking not confirmed ^Closed

Hello, I made a booking through Yatra.com on Mar **’ **** my account was debited but booking not confirmed. I again booked it and money debited. I thought the unsuccessful booking refund will be credit back in * days as per the policy for ...

May 31, 2020 by Marut Sharma

Yatra Com - Credit Shell amount not available for further booking ^Closed

Booked flight tickets from Jaipur to Bangalore against PNR number: ZNB*YA, which got cancelled on **st March by airline due to nationwide lock down. Airline had refunded the money to Yatra.com and I could see the credit shell amount on the Mana...

May 29, 2020 by Amit Maheshwari

Makemytrip - Booking Id Cancellation and refund ^Open

Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...

May 26, 2020 by RAJIV RANA

Easemytrip.com - Payment made but booking is not confirmed from ease my trip ^Closed

I have made a booking today for my travel from Bangalore to Patna on **th June. The amount has been deducted but the booking id and the details has not been generated till now. Please look into this urgently else refund my to my account. ...

May 22, 2020 by Ravi Kumar

Travel Sevak Ltcsafar Com And Travel Co India - BOOKING ADVANCE NOT REFUNDED ^Open

My father booked a tour package from MAA to IXZ and back (**-** mar **) inclusive of air tickets, travel, accommodation with meals. Our deal was, if trip is cancelled due to any reason full amount excluding cancellation charges of air ticket i...

May 19, 2020 by Swastik L Patel

Yatra Com - FLIGHT BOOKING CANCELLED MONEY NOT RETURNED ^Closed

I Have Booked A Flight Ticket Through Yatra.Com On *st Feb **** And As Soon The Covid** Scenario Became Deadly And The Lockdown Started Happening Across Globe, I Got My Ticket Cancelled On *th Mar ****. I Got An Email From Yatra That My Refund ...

May 14, 2020 by Kasi

Yatra Com - YATRA FLIGHT BOOKING CANCELLED MONEY NOT RETURNED ^Closed

I have booked a flight ticket through Yatra.com on *st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on *th Mar ****. I got an email from Yatra that my refund ...

May 13, 2020 by Kasi

Easemytrip.com - Travel Refund of lock down period booking ^{Offered Resolution}

I booked my travel tickets to travel on **th march **** from Bangalore to London through easemytrip.com. The flight company is Etihad. As per goivt restrictions, the flight is canceled, and easemytrip is not refunding my travel amount....

May 12, 2020 by Shelly Srivastava

Goibibo - Goibibo not refunding the Hotel Booking amount ^Open

Hi team, I am writing to you to raise an issue regarding my hotel booking refund with Goibibo. I had to cancel my booking in Radisson Hotel, Agra back in March due to the outbreak of Corona Virus. But I haven't recieved the refund amount till d...

May 11, 2020 by Mridul Mani Goswami

Make My Trip - Hotel booking cancellation refund not possible ^Open

I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my boo...

May 07, 2020 by Dr Sachin George

Happy Easy Go. Com - Flight ticked amount not refunded ^Open

I booked an Indigo Jaipur to Bangalore flight on *th March **** with travel date **th March **** along with an option to reschedule it for free in case my travel plan changes. I would just need to pay fare difference and airline cancellation fe...

May 01, 2020 by Shubham Agarwal

Yatra Online Pvt Ltd - Neither refunding full flight ticket booking amount nor allowing free travel date medification due t ^Closed

My round trip flight from Amman to New Delhi has been cancelled by Etihad Airways (booked through Yatra.com) due to the ongoing COVID** travel restrictions and neither I am being refunded the full booking amount nor I am allowed to change my da...

Apr 22, 2020 by Mohd. Arsh Akram

Easemytrip.com - Hotel Booking Refund ^Closed

Please refer attached hotel booking confirmation No. ************* for a total amount of Rs ****/-. Arising out of Covid-** nationwide lockdown the said booking was cancelled and refund confirmed by EaseMyTrip vide email dated **.**.**** (copy ...

Apr 20, 2020 by Saugata Bhattacharjee

Goibibo - Refund amount not recieved ^Open

I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...

Apr 17, 2020 by Irfan Ahmad Patloo

Yatra Com - Refund of amount ^Closed

March ** I had booked a bus ticket through yatra mobile application... But booking is cancelled from bus operator because of lock down issue... But still status of my booking did not changed.... But now they had changed the bus booking status o...

Apr 05, 2020 by Sunil Kumar R

Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated ^Closed

I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...

Apr 04, 2020 by Farhan Multani

Make My Trip - Refund And Cancellation waiver By Make My Trip Cheated as No one Picks Call for existing booking ^Open

I have canceled my flight ticket to Booking ID - NN ************* Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****. Just because Make My Trip has not guided their customers whose tickets were already booked. They...

Mar 30, 2020 by Rahul Pathak

Goibibo Paulo Travels - Bus Ticket Booking Cancelled ^Open

I didn't get value of my money which i given for the bus tickets. I have Paid (Net Amount Rs.****/-) I have booked my bus tickets on * Feb **** for March **th, ****, for Goa to Mumbai. Bus Departure time was **:** hrs mins, I have booked * Tick...

Mar 17, 2020 by Prakash Soni

Happyeasygo India Private Limited - Happyeasygo not refunding amount on cancellation of bookings ^Open

Happygoeasy is not refunding amount on cancellation of trip booking #******************. First they send mail refund is in progress and will be gredited in ** to ** days and don't mention amount. On requesting for amount they send mail saying i...

Mar 11, 2020 by Swapna

Make My Trip - Refund Requried on Singapore holiday booking due to coranavirus ^Open

I am fear to travel to Singapore with my * years old child and wife due to coranavirus for holiday trip which planned on April **' ** I requested make my trip team for the cancellation But They are not ready to do the refund Main concern...

Feb 20, 2020 by Subin B

Make My Trip - Booking filed and amount not refunded ^Open

I have attempted a flight ticket booking on Dec **, ****, there were * failed transactions were the amount was deducted from my HDFC and SBI for Rs.*****. Make my trip has processed refund to my HDFC. however i haven't received refund to my SB...

Feb 17, 2020 by Mahesh M

OYO Rooms - OYO Booking Booking refund ^Open

I booked two room with OYO for one night on **th December in kodaikanal, for Six people. We were shocked to discover when we arrived to check in that Oyo had cancelled our booking. We were told by one of you managers on site that this was beca...

Feb 04, 2020 by Gajulu Shiva Prasad

Makemytrip.com - Booking amount not refunded ^Open

I booked hotel through makemytrip on **th Nov **** and paid Rs ***** by citibank credit card.Hotel booking was from *th Feb to **th Feb ****. For unavoidable reasons, I have to cancel my hotel booking with makemytrip on **th Dec ****. It was d...

Jan 31, 2020 by Shailesh Trivedi

Goibibio - Payment done but booking not completed ^Closed

I have booked tickets from Kolkata to Delhi. My payment was done , but booking was not done. I waited for ** hours, the status was same. I tried to contact through call center for whole day , but they have restricted all the ways in which we ca...

Jan 30, 2020 by NISHANT SINGH

Goibibo - Service and refund problem ^Closed

On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...

Jan 12, 2020 by ASHBIN BRITTO

IRCTC and Kotak - Ticket Booking fail but no refund received amount ^Closed

I booked following train ticket on * Feb ****. Station: NDLS to DDU First IRCTC Transaction Id: *************** Second IRCTC Transaction Id: *************** This ticket is booked successfully in third attempt and out of first two fai...

Jan 03, 2020 by Lalit Kumar Singh

Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room ^Closed

I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...

Jan 03, 2020 by Roy Thomas C

Emnars international private limited - Tour package not delivered and advance amount not refunded ^Open

I have done a booking on *th December **** of Udaipur (trip starts from ** dec to ** dec)- which includes hotel and sight seen. I have paid advance INR *,***/- to Emnars international private limited (Pawan Kumar) through online net banking. On...

Dec 30, 2019 by Lalit Bisht

Fab seashore beach resort goa - Hotel booking ^Open

Hii there I book one executive room for * guest on **dec to ** Dec when I reach to stay at hotel I get premium room then I call paytm travel helpline but they didn't help me and hotel fab tell paytm that premium room and executive room both ar...

Dec 26, 2019 by Akash vasani

Taj India Resorts - Refusal of Refund ^Open

We bought this service package from Taj India Resorts in October ****. We paid the full amount through EMI from the bank and they promised us services like * air tickets and hotel bookings which can be used any day we want to travel. In Novemb...

Dec 23, 2019 by Nisha Kaushik

Oyo - Hotel denied check in against confirmed booking ^Open

I booked Oyo Hotel for my long-planned holiday at Gokarna With booking ID JLCN****. What Happened:- Booking was confirmed and the next day I received below message on WhatsApp: Hi Ankesh, Due to unavoidable circumstances, we need to ch...

Dec 22, 2019 by Ankesh dwivedi

India Today Media Plex - Worst room service ^Closed

Oyo property **** corporate park (Grater Kailash, Delhi has worst service, bed sheet are very dirty even not changed the sheets after last guest checked out this property. so many hairs stick on pillow as well as bed sheets..rooms are badly sti...

Dec 19, 2019 by Amardeep sharma

PayTM - Hotel Booking fraud by PayTM ^Closed

I have booked hotel at Saibala Inn in Chennai through PayTM Hotels. Paid money Rs.**** from PayTM wallet. Booked on **rd Nov **** and Paytm confirmed the booking from **rd Nov **** to **th Nov ****. Before reaching the hotel I received call fro...

Dec 12, 2019 by Gopalakrishna K V

OYO TOTAL HOLIDAYS - Booking not confirmed post payment ^Open

I booked a holiday package for * people, for December with OYO total holidays. The package was booked * months in advance. The **% payment was made by me in the first week of booking. The remaining was to be paid ** days prior travel. At this p...

Dec 09, 2019 by Kanika kashyap

Travel Triangle - Trip to mauritius by travel triangle ^Open

Hi, we are a travel agency from Chennai, arranging package tours to several destinations. One of our regular guests requested us for Mauritius * Days and * nights trip. Since we do not have a service network we approached the travel triangle....

Dec 07, 2019 by Thirunavukkarasu S

Captureatrip India Private Limited - Incorrect Information provided by company ^Closed

This Capture A trip Travel company don't have ethics and values. They don't no how to treat with customers. Last Month on Nov ** i booked a package with them for KedarKanth for * days i.e.,from Nov ** Evening to Nov ** Morning (Delhi - Delhi)...

Dec 03, 2019 by Sainath Reddy

Zoom Car India Pvt Ltd - Faulty and unsafe car pushed to me risking my life ^Open

Booking id JPS**OYD*. Trip Date- */**/**** Place - Hubli I was given the car ford ecosport whose tyre burst midway during driving. Which ultimately caused an accident and thrashed a truck at around **.** pm in a very deserted Highway near ...

Nov 29, 2019 by Akash shetty

Goibibo and OYO - Didn t allowed to Checked In at Hotel Booking through Goibibo ^Open

On **/**/**** I have booked Oyo ***** Hotel Aerosky Residency through Goibibo. I have fully paid total amount of Rs. **** and got the Invoice from Goibibo as booking confirmation. I reached hotel on *:** PM and shown my booking detail to the m...

Nov 22, 2019 by Sabyasachi Banerjee

Ola Cabs & Ola Money - Double charge on single ride ^Closed

Hi, **/**/**** i taken ride from cyber gateway to chandanagar. When i taken ride it shows ***rs and when i am getting down it was reduced to **rs. Before starting the ride driver asked how much it is showing. I said ***rs. After my ride started...

Nov 18, 2019 by Mounik

Kpn Travels - KPN Travels Bus Delay ^Open

On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked the ticket from redbus.com price of ***.** INR. On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked t...

Nov 13, 2019 by Marimuthu Vijayan

Wishyourholiday - Refund not provided ^Closed

Wishyourholiday representative Zoya khan offer me mahabaleshwar deal and rate was finalize (****) with mango Valley view hotel only. She told we will provide same hotel also she has shared room photo also. Then asked for advanced. I had transfe...

Nov 11, 2019 by Avinash Bhalodia

Oyo Life - BOOKING CANCELLED AT SAME DAY BUT NO REFUND FROM OYO LIFE ^Open

Hi, I've moved to pune on **th Sep **** from Noida and booked one OYO Life room near laxmi chowk in OYO LIFE PUN*** Near Laxmi Chowk Hinjewadi Ph * chaitanya pg **, Marunji Rd, Hinjawadi Village, Hinjawadi phase *, Pimpri- Chinchwad, , Pune, , ...

Nov 08, 2019 by Bhoopendra Singh

Redbus - Bus pickup district cancelled without information ^Closed

I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...

Nov 06, 2019 by Kumari Vandana

Redbus online booking - Fraud in online bus ticket booking ^Closed

I booked online two bus tickets from ISBT, kashmiri Gate Delhi to sikar with redbus the other day I,e *th November ****They sent me confirmed tickets of *th November **** . Boarding time was *:** am . I really he'd to the bus stop early and enq...

Nov 06, 2019 by Yatendra Kumar Sharma

OYO Rooms - Refund of my hotel booking ^Closed

As i have booked an hotel name-spot on ***** hotel siddarth from **/**/** to **/**/** and during check we have paid **** rupees to the hotel manager and my booking id-icua**** we have went for work at * pm and come back to hotel at *pm and we s...

Nov 03, 2019 by NISHIKANT GUPTA

Oyo - Oyo booking confirm but rooms not given me when I reached hotel ^Open

Oyo booking is accept but when I reached hotel then they said me sorry mam there is no rooms available. And then I talk to company but there is employees not responding well. They said me we shifted another hotel. And another hotel distance * k...

Oct 20, 2019 by Sweta kushwah

Oyo - False booking done by Oyo ^Open

GETTING TOO MUCH DISAPPOINTED ON OYO SSRVICE I AM FORCED TO WRITE THIS I am facing tremendous trouble in an oyo Hotel booking since past *week with no resolution I have booked oyo ***** ha LA ri guest house, cherrapunji,Meghalaya *-*weeks...

Oct 20, 2019 by Avhishek Chatterjee

Oyo - OYO unethically booking room at a ruined old hotel using fake old images on mobile application ^Open

Booked an Oyo room at Oyo **** - Golden Park Kirti Nagar on **th October ****. It was a prepaid booking without refund option. The pictures shown on the mobile application were decent and hence, I made the full payment for the room beforehand. ...

Oct 19, 2019 by Arpit

Goibibo - Money Back Guarantee Claim ^Open

I had made a hotel booking in hotel Paramount Tower, Calicat (Go certified property) via Goibibo website. Booking made was for * days (*-* July ****). I checked into hotel at around *pm on * jul **. At &:** pm I complained to hotel about coolin...

Oct 16, 2019 by VARUN GARG

Makemytrip. Com - Refund refusal for cancelled booking ^Open

I had made a booking with Makemytrip.com on August *th for * days with my family at Jyothis Residency Hotel, Kollur, Karnataka with booking ID NH*************. I had prepaid the entire amount of Rs **,*** and made the booking. But unfortunately...

Sep 21, 2019 by Harikrishna Sureshkumar

Travel Triangle - Travel Triangle did fraud booking ^Closed

I and my husband booked a trip to Bhutan through Travel Triangle for the month of Aug **** and paid the initial instalment of **,***. On *th Aug the Travel Agent (Valley Tours and Trek) informed us that we won't be able to travel due to PM Modi...

Sep 08, 2019 by Rupali Basu

Goibibo - Goibibo online hotel booking fraud ^Closed

I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...

Sep 07, 2019 by Anirban Gupta

Goibibo and OYO - Hotel booking fraud ^Open

I booked a hotel from goibibo hotel Oyo ***** hotel Classio Inn. I done the payment also but when I reached hotel they said the hotel is closed from last * days as there is case registered to this hotel. So we cannot stay here. I lost my money ...

Sep 04, 2019 by Mohd Bashir

Makemytrip - No refund for cancelled hotel booking ^Closed

Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...

Sep 04, 2019 by Mahesh

Goibibo - Confirmed hotel booking not honored ^Open

I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...

Sep 03, 2019 by SHAMBHONATH KARAHALLI

Hotel golden gate - Hotel booking not done ^Open

I had booked a room through Oyo in this hotel and when I went to check-in I was denied. They are saying that the price is high now when they have allowed Oyo to make a booking for them how can they say that the price is low. That is their probl...

Sep 01, 2019 by Abhishek thapa

Goibibo and OYO - Booking denied at property for non receipt of information ^Open

Booking denied at the property on arrival at the hotelon **st aug **** even after advance payment made and confirmation received from goibibo. The response/treatrment from both goibibo and oyo were disgusting & frustrating. Being a lady I was m...

Aug 31, 2019 by MONICA BHATTACHARJEE

Goibibo - Refund not yet received for a cancelled ticket ^Open

Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...

Aug 31, 2019 by TARUN KUMAR REDDY

Ola Cabs - Payment made but showing pending ^Open

My father booked a ola auto from his number **********, on **st June **** and the fare shown to him while booking was Rs. *** payable in cash. After reaching the destination Divisional Railway Hospital at M G Railway Colony in Bangalore, the au...

Aug 30, 2019 by Sudipto Mitra

Oyo - OYO booking denied by hotel ^Open

I had booking of "OYO **** Hotel Shree Palace , Katra" from Wed, ** Aug **** - Fri, ** Aug **** for * rooms (** guests). Booking was confirmed and have paid **** RS in advance(pre-paid) to OYO against the booking and remaining amount supposed t...

Aug 28, 2019 by Vaibhav

Makemytrip.com - MakeMyTrip ticket booking fiasco ^Closed

On **th August Called MakeMyTrip to change the date of flight(Booking ID NN*************) AI-*** BOM-LHR to **-Sep where the original date was **-Sep The call was answered by Shruti and mentioned that date change of above ticket would inc...

Aug 28, 2019 by Neeladri Mitra

Goibibo - Goibibo fraud on hotel booking ^Closed

I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...

Aug 27, 2019 by ROHIT KUMAR MITTAL

Goibibo - Fake booking by Goibibo ^Open

I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...

Aug 27, 2019 by Mustafa Jamal

Make My Trip - Bad cab service ^Closed

Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...

Aug 27, 2019 by Sushil

Makemytrip - Wrong hotel booking and no refund ^Closed

I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...

Aug 26, 2019 by Sandeep Padhi

Oyo - Hotel booking issue ^Closed

Respected Sir/Madam, I had booked a room dated on **nd August & OYO Executive confirm me Hotel Debdutta at Coochbehar. My Booking IDTXQK****. But after reached on Property, they denied. Because they haven't no room & already inform to o...

Aug 24, 2019 by Munshi Firoz Rahaman

Goibibo.com - Refund for cancelled flight not provided by goibibo ^Open

I had booked to and fro ticket from Hyderabad to London via jet airways through Goibibo website for mother and paid rupees ***** along with the travel insurance. Later I had to reschedule the journey on a need basis so I contacted Goibibo for k...

Aug 13, 2019 by Sidhartha Reddy Mandala

Oyo - At midnight harassment for confirmed booking ^Open

*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...

Aug 04, 2019 by Rajendra natha bhalekar

Goibibo - Refund not received ^Closed

I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...

Aug 04, 2019 by Neelkamal chandgothia

Sotc Travel Limited - Tour package not delivered and booking amount not refunded ^Open

I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...

Aug 03, 2019 by Dinesh kumar tyagi

OYO Rooms - Booking cancelled by OYO but money not refunded ^Closed

I had booked an OYO room on **-**-**** booking ID (KQIE****), KBR Residency, on **-**-**** I got a call from the hotel that there is a water problem so cancel your booking. After that, I immediately called Oyo and told all my problem on that da...

Aug 03, 2019 by Abhishek chowdhury

Make My Trip Pvt Ltd - Booking over charged ^Open

While booking a trip to Shimla make my trip app says the cost per person would be **** after the selection of * adults and a child of * years. However, after the selection the amount is escalated to ***** which is almost the cost for * people. ...

Jul 31, 2019 by Naveenchandra

Colours Holiday - Holiday booking amount not refunded ^Open

My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...

Jul 23, 2019 by Shomit Goel

IRCTC - Ticket booking transaction shows failed but money is deducted ^Open

Yesterday I booked a normal railway ticket from IRCTC application. The ticket was never booked and the money was deducted from Bank account through UPI payment mode....

Jul 23, 2019 by Ganesh Dattatray Bharte

Redbus - Booking ticket of bus which does not exist ^Open

Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...

Jul 22, 2019 by Navin Ramchandani

Colours Holiday - Holiday booking amount not refunded ^Open

My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...

Jul 18, 2019 by Shomit Goel

Cox and kings - Visa rejected due to cancelled tickets provided by cox and kings ^Open

We have booked European Glimpse package (**th Jul’** to **th Jul’** – Booking ID ******* and *******) through Cox and Kings on **th May’** and completed all the required payments as per terms and condition on **th May’**. Initially wh...

Jul 17, 2019 by Richa Jain

Goibibo.com - Regarding denying of hotel booking ^Closed

My Goibibo booking id is htlq*wsj*d. My date of booking is July **, ****, for July **, ****, to July **, ****. I didn't get to check-in due to some tariff problem. I have been calling Goibibo from ** o'clock and now it's *:** p.m and I haven't ...

Jul 13, 2019 by KIRANDEEP SINGH GHUMAN

Country Holiday Inn & Suites - Fake promises did ^Open

Please beware of the CHIS group. This is Country Holidays Inn and Suites! Do not confuse it with Country Inn. Don't fill the lucky draw coupon which their people may make you fill to grab your details in the malls. We filled it in one of the ma...

Jul 09, 2019 by Reenu

Zoom Car - Incorrect damage charge levied ^Open

We had done the booking of Tata Hexa but they have changed the car in the last hour to Mahindra Marrazzo. This might be their strategy to provide faulty car and make money from customer by charging vehicle damage fee because according to my kno...

Jul 08, 2019 by Govinda

Goibibo India Private Limited - Goibibo changed my bus drop location without my consent ^Open

Goibibo changed my drop location without my consent. Due to my luggage went missing. I am yet to receive any refunds and luggage from Goibibo....

Jul 04, 2019 by Niraj Mahato

Zoom Car - Cancelled the 8 day booking without consent ^Closed

I was supposed to be picked up from Kochi airport by Zoomcar at * am for an *-day booking for my Kerela vacations however that did not happen. I had made the booking and was supposed to travel through Kerela and return the car in Thiruananthpur...

Jun 29, 2019 by Manoj Yadav

Oyo - Booking amount refund issue ^Open

It's been a month I have not received any response from OYO regarding my booking refund. I have paid the amount debited through my credit card but they have not credited the deducted amount to my HDFC bank credit card. I reached out to many of...

Jun 17, 2019 by Sachin Thakur

Goibibo.com - Error during the round trip flight ticket booking ^Open

I have booked a Round Trip from the Goibibo Website from Doha to Kathmandu for the dates **th June **** and **th June ****. While booking I have paid the amount for both the ways. But, the Goibibo website has given me the only a one-way ticket....

Jun 16, 2019 by Nagavenu babu Pavuluri

Make My Trip - Cheating in hotel booking in Digha from Make my trip ^Open

I had booked * rooms in a hotel named 'Hotel Princes Plaza' in old Digha from 'Make my Trip'. I had paid all the money via debit card * day before my journey. When I reached the hotel the hotel manager said to me that he cannot provide me with ...

Jun 13, 2019 by CHANDAN MAJUMDAR

Goibibio - Goibibo india private limited refund pending ^Open

I have booked a flight ticket on Goibibo to travel from Chennai to Doha on ******. My PNR (*****). Later I changed my flight to **th August directly with the Indigo airline for the same PNR and got the confirmation on the same. Due to change of...

Jun 12, 2019 by Nikesh Jayakumar

Makemytrip.com - Bus ticket cancellation due to makemytrip system glitch ^Open

MakeMyTrip Booking ID NU***************. There was an issue while booking the bus from Bangalore to Hyderabad. My pick up and drop points were changed when I was making a payment. I got an error message that something went wrong & prompted me t...

Jun 07, 2019 by Kavita Nautiyal

Goibibo - Hotel booking bounced ^Open

I had done a hotel booking for my family and friend on **rd May ****. I called Hotel to reconfirm the booking and found that there are no such bookings. I reported this matter to Goibibo team via call centre number. After that every day, I cal...

Jun 07, 2019 by SUJIT PRASAD GUPTA

Makemytrip - Resort booking cancelled without notice ^Open

I did booking through MakeMyTrip on **/**/** for Bharat resort Mahabaleshwar for *th and *th June. MMT confirmed the booking and sent me a receipt also. I reached at Mahabaleshwar on *th June and came to notice that Bharat resort had cancelled ...

Jun 07, 2019 by Sadik shaikh

Oyo - Oyo hotels highly unprofessional staff ^Open

I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...

Jun 02, 2019 by Mohit Abrol

www.balaji.in - Tirupathi darshan ticket booking ^Open

I have booked Tirupathi darshan ticket online (www.balaji.in) website this is fraud website. I have booked for * members of cost **** on June *st ****. But I did not get any tickets. They gave one contact number (+**-********** and email id: ...

Jun 02, 2019 by Mani

Make My Trip - Fake information about international hotel booking ^Open

I booked a hotel through MMT from Sep *-* for Langkawi city. The problem is that some information given by MakeMyTrip is wrong and confusing. While searching the hotel address in Cenang area it filters out but after booking it's showing **km aw...

May 30, 2019 by Priyabrata lenka

Oyo - Room booking refund ^Open

For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...

May 28, 2019 by Athul S Anand

Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada ^Open

This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...

May 27, 2019 by Mukti Sharma

Goibibo India Private Limited - Refund not processed for failed booking ^Open

I booked a flight ticket on **/*/** using the goibibo app. The ticket could not get generated despite the confirmation of payment. Even after several complaints and mails, they are not processing the refund even after almost *.* months....

May 27, 2019 by Awanish pandey

Oyo Hotel - Hotel booking cancelled amount not refunded ^Closed

On ** May **** Oyo ***** heritage stay Ooty was booked online and immediately within ** minutes booking was cancelled but there is no information regarding a refund. An amount of **** was debited for booking with reference number AGLU****. Kind...

May 23, 2019 by Nithindas

Oyo - Hotel booking cancelled payment not refunded ^Open

Oyo home ***** heritage stay Ooty was booked on **/**/**** for **** rupees and same was cancelled within ** hours but they are not processing refund also they are taking ** per cent booking amount. Booking reference number AGLU**** and when enq...

May 22, 2019 by Nithindas K

Hotel JC Grand - Booking of hotel ^Closed

This is regarding the portfolio of makemytrip hotels. With lots of expectations, we had booked a room in Hotel JC Grand for our stay on **st May **** in Kodaikanal through MMT. They have a few hotels in their portfolio which they don't even che...

May 22, 2019 by Rajalakshmi Vijaykumar

Railyatri - Worst service and false commitments ^Closed

Why railyatri is a scam and provides the worst customer experience ever. This was my second journey and they heavily disappointed me again. My pickup point was changed without any prior information (Mahamaya flyover to Mayur Vihar Ext.). If I h...

May 21, 2019 by Ashish Chaurasia

Makemytrip - Booking get failed ^Open

I booked the flight details attached. The payment was deducted but the MakeMyTrip site said booking failed. Now when I tried to book the flight again within * minutes the price of the same flight ticket is raised by **** approx. With no fault o...

May 18, 2019 by Aakash Varshney

Travbond - Tour not complete as per itenary ^Open

We had booked a package tour for Singapore through travbond and they have completely failed on all their commitment. They cheated on us on providing the service as per the amount paid to them. The itinerary agreed on by the salesperson before p...

May 18, 2019 by Chirag Mehta

Yatra.com - Refund not given ^{Offered Resolution}

I booked my ticket to Boston and the flight got rescheduled just * hours before the departure. I had to cancel the booking the same day on **th March **** and the refund request was made. So many phone calls and emails have been exchanged and I...

May 18, 2019 by Jagdeep sawhney

Hotel indore marriott - Hotel cancelled my booking after 3 months of booking ^Open

I was booked the Indore Marriott hotel ** Feb from booking.com and they give me confirmation mail but from last * to * days they can send me the mail your credit card details is invalid and I updated also * to * times valid card details and sud...

May 18, 2019 by Prashant Thaokar

Oyo - Someone used my email id for booking room in different state ^Closed

Someone used my email for booking hotel in OYO. God knows I tried calling customer care emailed them, messaged them on facebook but of no use. Such bad customer care service. Now I don't know what I should do. I don't want any problems that mig...

May 18, 2019 by ASHISH BHARDWAJ

IRCTC - Transaction failed but money deducted while train ticket booking via irctc ^Open

Tried booking train ticket via irctc but the transaction failed and deducted the amount. Please help. Ticket ID *******....

May 17, 2019 by Chingakham Yaipha

Make My Trip - Failed train ticket booking but amount deducted from account ^Open

I tried booking a train ticket via makemytrip. But after payment processed responded as time expired. Money deducted from the account....

May 16, 2019 by Chingakham Yaipha

OYO Rooms - Accommodation not provided as per fully prepaid booking ^Open

This is to bring to your notice an extremely harsh experience with Oyo rooms at Manali which I had to suffer through. I had booked a * BHK Oyo Home ***** under Booking ID: ACTL****(in name of Eshaan Gupta) for * May to ** May. However, to my su...

May 15, 2019 by Sahaj Phalorh

Make My Trip - Online booking for which no support was available ^Open

I made an online flight booking from MakeMyTrip with zero cancellation facility for which I paid extra. Then when I had to cancel it no one for available to support me as the customer care site says we provide support only when you log in and d...

May 15, 2019 by JEETENDRA SINGH

Oyo - Not getting refund on cancellation of my booking ^Open

Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...

May 13, 2019 by Vikash kumar

Oyo - Hotel booking not done ^Open

I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...

May 12, 2019 by Sandip Borse

Reliable Leisure Holidays - Fraudulent travel agent ^Open

We booked our Thailand trip for * families with Reliable Leisure Holidays, Spencer Plaza, Chennai. We communicated Mr MadhuSudhan and Mrs Yogyalakshmi, The Proprietor of Reliable Leisure Holidays (Ph. ***** *****, ***** *****). It was discussed...

May 07, 2019 by Priyadharshini Dhinesh

Makemytrip (india) Pvt. Ltd. - Wrong hotel booking done ^Open

I have booked a room through MakeMyTrip app for * adults in Paris at IBIS Budget Gennevilliers Asnieres. Next day I got mail from the hotel saying that your booking ID is wrong and hence reservation is invalid. I am continuously calling MakeMyT...

May 04, 2019 by Ashok

Goibibo India Private Limited - Fake booking done ^Open

I booked bus ticket for my family member from Jaisalmer to Mumbai on ** April **** time **:** PNR no *********-******. The ticket was confirmed and the passenger was sick. She has a doctor appointment on Monday morning. When she went jo Jaisalm...

May 03, 2019 by Kabeer Mishra

Hotel Imperia Rajapeth Amravati Maharashtra - Hotel not honouring my booking ^Open

Booked Hotel Imperia for accommodating my guest on *th to *th May ** online through Agoda website on **th April **. For which I got a confirmatory mail after paying the full amount in advance. On approaching hotel on **th April ** the property ...

Apr 30, 2019 by Snehal Prakash Chavhan

Goibibo - Flights booked for wrong dates due to website error ^Closed

I made the booking and mistakenly it was confirmed for the next day. I spoke with Goibibo agent and airlines agent. They simply denied the changes. if I made the booking and I am calling within ** min I should get some help. Worst experience r...

Apr 28, 2019 by Anu

Agoada - Booking confirmation not received but amount got deducted ^Closed

I was booking through Agoda a website. After giving the details of my card to pay the page session expired. But my amount got deducted from my account. When I am continuously trying to mail them and contacting Cc. No proper information is been ...

Apr 27, 2019 by Vani Bs ghouse

Make My Trip - Booking not accepted by the hotel ^Open

First of all the hotel not provided a room for me. They didn't accept the local id and even passport for identification. They said that refund will be provided for your cancellation. Makemytrip didn't refund my money. Hoping a refund....

Apr 27, 2019 by Aravind saladi

Make My Trip - Amount debited from my account but no booking confirmation ^Closed

Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...

Apr 26, 2019 by Aditi Bhalla

Makemytrip (india) Pvt. Ltd. - System failed in booking right ticket ^Closed

We booked a multicity ticket but MakeMyTrip booked a round trip ticket instead. This was supposed to be a Mumbai - Munich - Hamburg -Mumbai ticket but they booked the mum-Munich-Mumbai ticket. Now they aren't even changing the ticket and insi...

Apr 24, 2019 by Anuj Bagri

Oyo - Hotel denied after booking ^Open

I booked a hotel in McLeodGanj using OYO apps and after reaching the city I called hotel reception and they mentioned that their contract with the OYO has expired. When I called OYO customer care they didn't provide any solution for more than *...

Apr 24, 2019 by Sanjay Kumar

Oyo - Did not support on my booking ^Open

I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me...

Apr 23, 2019 by Manisha

Make My Trip - Wrong booking done due to server error ^Open

I was trying to book ticket from Delhi to Hyderabad then I visited MakeMyTrip site saying there are many flights from Delhi to Hyderabad. Then I approached for flight at *.** pm in the night for **st April ****. I was ready to book a ticket and...

Apr 21, 2019 by Swapna

Makemytrip (india) Pvt. Ltd. - Hotel booking cancelled ^Open

I have reserved hotel in Langkawi for * days. Check-in Date: **/**/** Check out Date: **/**/** Booking no: NH*************. The payment was completed and received an invoice from MakeMyTrip. Also received a booking confirmation email from ...

Apr 21, 2019 by Ferin parakot

Easemytrip.com - Money taken but booking not made ^Closed

The complaint is regarding my baggage booking which I did from EMT for my Air Asia flight from Bangkok to Phuket. I have purchased ** kg of baggage from EMT for Rs ****. We were informed at Bangkok airport that EMT has not updated and paid the ...

Apr 21, 2019 by Aman jain

Make My Trip Pvt Ltd - Package not same as promised ^Open

They have changed the flights without our consent. Original flights promised were Air India Non-stop from New Delhi to Vienna. We were to fly back on **th May from Vienna at **:** at night as per Vienna standard time which has been rescheduled ...

Apr 20, 2019 by Pranita Mathur

Goibibo India Private Limited - Hotel booking not done ^Open

This message I got: Your hotel booking is confirmed at Oyo **** Zapper, Kolkata, India, HTLRSQWU*T Yesterday I had booked a hotel for three nights stay in Kolkata through Goibibo. On **-**-****, I had called to hotel caretaker-**********, they...

Apr 19, 2019 by Sanjay Kumar

Qnet India Vihaan Direct Selling Pvt Ltd - Regarding travel package refund ^Open

One of my close friends cheated me with Qnet business. On Sept **** he called me and asked me for doing business. I said no then he convinced me for ***** Rs. Which I thought is not that big amount I gave him. He did not mention anything about ...

Apr 17, 2019 by Kritika Joshi

Agoda - Non repayment of booking ^Open

I booked a room at Oyo***** Hotel Bella Vista, New Delhi. The booking was done by Agoda.com for **th April ****. I arrived at the hotel. But they did not allot the room. My booking id is *********. I requested to refund the amount Rs. **** paid...

Apr 17, 2019 by Gigy Varghese P

Goibibo - Fraud booking of hotel ^Open

I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra m...

Apr 15, 2019 by Siba charan jethy

Oyo - Changed my hotel without any confirmation ^Open

Oyo changed my hotel without any confirmation. I paid for Vardhman hotel and they allow me a pearl hotel. They allow my room to some other person. I want my *** Rs refund. Please help me....

Apr 15, 2019 by Harsh

Snow Travel Club - Waiting for refund of booking amount ^Open

This is to bring to your notice that I have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted INR **,***/- from me towards family travel trip to Tirupati. On th...

Apr 14, 2019 by Sachin

Cleartrip - No refund for failed booking ^Closed

Cleartrip is not refunding amount for failed booking even though bank and intermediary ccAvenue is stating successful transfer to Cleartrip account. They are cheating customers. Customer service is pathetic and they do not help in case of any f...

Apr 12, 2019 by P KUMAR

Goibibio - Ticket not received after booking ^Open

I have initiated railway tickets booking today and the amount has been deducted but not received a ticket booking confirmation and the company doesn't provide it. The customer care number available is the most frustrating and annoying....

Apr 10, 2019 by Railway tickets booking

Goibibo India Private Limited - Incorrect bookings done ^Open

I made a booking through Goibibo online portal for my international travel from Bali to Pune (DPS-PNQ) on *th April ****. Attached is the screenshot on what was shown to me on the website. The booking was confirmed and I also received an email ...

Apr 10, 2019 by Gita Gosavi

OYO Rooms - Misbehaviour by the manager ^Open

The Manager of Palar residency misbehaved with me and my father. I have mentioned to him that I am a patient of cardiology and came to Vellore for treatment. I trusted Oyo service but that hotel manager's behaviour changed the perception of min...

Apr 10, 2019 by Anustha Singh

Ixigo - Online booking failed but not refunding the amount ^Open

I book flights from Ixigo application. Unfortunately, the flight got cancelled. Also, the amount was debited from my account. I send all the details to Ixigo online but they are still not refunding my amount. Please resolve this problem....

Apr 09, 2019 by Sameer Shah

OYO Rooms - Denied accommodation in spite of booking ^Open

Please refer the attached booking confirmation received from their end. However, while the guest checked in for stay he was denied the accommodation by their corporate team. Worse was the way their local representative Mr Lokeshwaran responde...

Apr 09, 2019 by MANOJ KUMAR

Make My Trip Pvt Ltd - 3 year child not taken back home due to wrongly issued tickets ^Open

MakeMyTrip issued us wrong tickets for international travel after taking full payment. On returning back, airlines not found child name in their system. On complaining about long they issued stand by invalid boarding pass without seat no. for t...

Apr 08, 2019 by Kilon Pradipbhai Mehta

Make My Trip - Bus pick up location changed without information. Bus missed. ^Closed

I booked a bus ticket from kolkata to chandikhol for **nd October. The pick up or boarding point of bus changed without any information from MakeMyTrip or from operator. Tried calling operator contact number. But no response received from opera...

Oct 23, 2018 by Dipto Ghosh