How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Complaints
LEELAGRAND VACCATION PVT LTD - Neither Refund nor Service Open
I am writing to express my disappointment with the service I have experienced. Your executives misled me with persuasive conversations and brochures showcasing attractive properties in India and overseas. In January ****, during a meeting in Ma...
Nov 11, 2024 by Mukesh Suthar
PARK ROYAL HOLIDAYS - Absolute Fraud Park Royal Holidays Cheats Customers with False Promises Open
If there is a negative rating, I would have given the maximum negative rating. TOTAL FRAUD. I deeply regret trusting Park Royal Holidays with my money. I paid ₹**,*** for a *-year membership, expecting quality service and reliable support....
Nov 02, 2024 by Gaurav Pandey
Agoda - Agoda booking scam Open
I booked a hotel room called Hotel Stay Shine | Mysore | India from October *, **** - October **, ****. But I got an email that the booking got cancelled but they did not refund the amount. I contacted their customer care and they replied that ...
Oct 05, 2024 by Subha G
Fly India Trip - Holiday package fees increased overnight Closed
I am writing to formally lodge a complaint regarding the Dubai-Abu Dhabi package I booked through your company. On **th September ****, I booked a package for two people (excluding flights) at a quoted price of Rs **,***/-. I was asked to pay *...
Oct 01, 2024 by Viral L Bhuptani
Cph Corporate Travel Pvt Ltd - False commitment Open
I got a call from their sales team saying I have won gifts and I have to visit city centre mall kolkata to collect them and i will need to attend a presentation. They call only married couples. When me and my wife reached there they took us in ...
Aug 31, 2024 by Karan Raj
Sasta Safar Travelsees - Unethical Booking Cancellation and Poor Customer Service by SastaSafar Travelsees Open
I am writing to formally express my strong dissatisfaction and concern regarding the recent experience I had with SastaSafar Travels. I booked a ticket from Bangalore to Atlanta through your website under the name Indukuri Vikram. Following the...
Jul 30, 2024 by Vikram Indukuri
Vetri travels - Worst bus service Open
I booked bus from Chennai to Pallapatti on July *th **.** PM. Bus delayed for *.** hrs. My sleeper berth got totally wet and my dress also got wet. I travelled whole night in drenched berth and dress. It was the worst service and bus company is...
Jul 06, 2024 by Priyanka
Trekveda - Trekking package cancelled but money not refunded Closed
Details : The booking was under my friends name Aditi pal(**********) we booked a Trekking package from the company which costed **** per person..**** in total for the date of **/**/**** (it was a kedarkantha trek)we booked out train and accom...
May 02, 2024 by Vivek
Yatra Com - Amount not refunded to bank Closed
Following up for my refund request from wallet to bank since last ** days, initially they said account wrong. Now they stopped responding Compliant number on yatra Name Avinash ya:******** reference no. *************...
Apr 06, 2024 by Avinash Kumar keshri
Royal Moonlight Resorts - Royal Moonlight Resorts Membership Fraud Open
We were lied to at the parking lot of Sunil Wax Museum, Lonavala saying Fern is hosting an anniversary party and we are getting a free lucky gift. On arriving at the Fern Hotel, the sales team of Royal Moonlight Resorts sitting in a conferen...
Apr 05, 2024 by Kamran Ahmed Ansari
Clearttrip Pvt Ltd - Refund not given yet Closed
on *th March I called Cleartrip to reschedule my Mumbai-Delhi air-ticket. They asked me to make * payments because flight cost was revising very fast. I made * additional payments - Rs. **** and Rs. **** because the Cleartrip agent said ticket ...
Mar 26, 2024 by Nupur V. Desai
Ease my trip - Refund not credited for the air ticket cancelled by indigo airline cancellation refund not received Offered Resolution
I booked the Indigo airline ticket via EaseMyTrip for Varanasi to Bhubaneswar on *st January **** for travel on *nd February ****. Indigo airline cancelled the respective ticket on *st February **** at *:** pm due to forecasted bad weather at V...
Feb 25, 2024 by Sagnika Samal
Shri Hare Rama Travel - Wrong bus boarding details Sent by Zingbus Open
We had booked two bus ticket through Zingbus bus service for travelling from Delhi to Rishikesh dated **-**-**** for our vacations. Whereas, it was earlier confirmed by the Zingbus and our seat number has been allotted. Whereas, on the day of j...
Feb 05, 2024 by Rohit Langeh
Yatra.com - Yatra com is defrauding its customers by taking bookings for a hotel which does not taken bookings f Closed
I have booked a hotel (Mandawa Kothi in Mandawa, Rajasthan) for two days stay (Check-in: **.**.**** and check out: **.**.****) through Yatra.com. After booking, i received message and mail regarding the confirmation of booking along with contac...
Jan 25, 2024 by Dileep Singh
Fala Holidays And Packages - Amount Loss Against FALA Holiday and Packages Open
We got call on July-**** from Fala office (KR Puram Branch) saying that we got a gift voucher. After getting many calls, we visited the office, they said you got the Gift voucher and also a very good Holiday Package offers going on now becaus...
Dec 21, 2023 by Sreenivasulu Sakamuri
Yatra.com - Loss to customer due to yatra system issue Closed
Yatra does not provide any way to contact their customer care. Numbers are hidden and extremely obscure. I wanted to upgrade my tickets and I wasnt able to upgrade using yatra platform. I called them and asked to upgrade but their system was do...
Dec 10, 2023 by Xitij Kothi
Ease my trip - Not refunding my money for hotel booking Closed
We had a room booking at hotel ** elegance on July **, **** and when we reached hotel they mentioned they can allow only * of us but we had an infant of * year with us and they told they will not allow kid with us. As per the hotel policy they...
Aug 23, 2023 by Sirisha Jogiparthy
Doves Vacations - Booking canceled but money not refunded Open
I would like to register a cheating complaint against “DOVES VACATION” travel company for not refunding my registration amount (***** INR) which was cancelled due to trust issue. I had registered for the services on **th Feb and then sent t...
Jun 30, 2023 by Jijin vp
Kesari tours and travels - Excess charged for trip Open
I had a recent tour with Kesari (**th to **st May) for * persons. The tour cost for this was already paid in full, however a week before the tour, I received a call from some Ms Deepa/Dipti mentioning that we have pay Rs. **,*** additonally ...
Jun 22, 2023 by Clive Pereira
Taj India Resorts - Fake Promises Open
I have taken the membership and they are not providing promised any of the hotels. They are providing cheap hotels which are not even * star or * Star hotel. We have taken ** years of membership and now they are not even responding to the calls...
May 08, 2023 by Heral Kevrani
Yatra Com - Andheri East Service Apartment Hotel property not there which mentioned address in Yatra Closed
I booked hotel in Yatra Andheri East Service Apartment Mumbai but hotel not in that address complete day I was stay outside and I raised the complaint in Yatra they sent mail will refund the amount it will get in * working days but amount not r...
Mar 31, 2023 by Mohammed Rashad
Rossette Grand Vacations Resorts Private Limite - False commitment of the package Closed
Hi, There’s something fishy going on named Rossette grand vacation at Gaur City at Gaur sarovar portico hotel. I can’t be forced to accept their fake sale and false commitment. everyone has turned out to be a lie so far? The whole poin...
Jan 18, 2023 by Shivani Kumari
Yatra.com - Money Deducted and Flight ticket not booked Closed
I was booking flight ticket to travel from Indore to Bangalore on Yatra.com. However, Money from my credit card got deducted and ticket not booked yet. I have written to company (yatra) about the same, but they are not responding. They have not...
Nov 17, 2022 by Pratik Deshmukh
THOMASCOOK INDIA LTD - HOLIDAY PACKAGE Open
I had booked a holiday for my family(including my parents/kids/wife)in Feb **** from above vendor. As the COVID *st wave pandemic struck we could not travel and accordingly we asked for reimbursement but the company denied and asked us to post...
Nov 09, 2022 by DR GURULINGESH METIPATIL
Yatra.com - Didnt give my refund Closed
I cancelled my hotel booking on yatra.com on **/**/****.i applied for my refund to ewallet. compant claims that refund will be initiated within *-* hours. but still i ididnt get any refund. yatra.com is not responding to my mails please help ...
Oct 31, 2022 by Satvik navnath dighe
Asha Mobility Pvt Ltd - Refund not given Open
I have been booked car for rental self drive for * day on **-**-**** and given security deposit **** to company as on **-**-****. Company has been committed to refund the same within * days but same has been not refunded yet. I have daily tried...
Oct 08, 2022 by Khodidas Vekariya
Yatra Com - Train ticket not booked but amount debited from the account Closed
My ticket is not booked. payment debited from my account. status is still pending. and yatra customer care not responding. Booked On: ** Sep'** | Booking Ref No. ************* ...
Oct 01, 2022 by Sahir
Travolook Www Travolook In - Refund not processed Open
I have tried to book my flight ticket on ** june ** through Travolook and processed all the details including payment details and my money deducted but suddenly i got the msg that due to operational issues your ticket couldn't booked and we wil...
Aug 31, 2022 by Santosh Choudhary
Yatra Com - Refund not received Closed
I had booked a ticket on ** th June **** from Yatra.com and it was train ticket with PNR NO **********..the train was from New Delhi to Howrah . Date of journey was *th of July and I had cancelled my ticket on *nd July and was about to get a r...
Jul 29, 2022 by Suprava Gupta
Travel Genio - Ticket Opening Rebooking Open
Dear Team, This is in regards to return ticket booked from new Delhi to Bali and Bali to New Delhi. This ticket was canceled in the corona time and the airlines opened my ticket for re-booking. I am trying to get in touch with Travel genio and...
Jul 04, 2022 by Govind Mahadevan
Yatra Com - Yatra deducted service charge after flight cancellation Closed
I booked a flight on Yatra with GoAir and charges were ****. On the day of travel GoAir canceled the flight and refunded the amount to Yatra. But Yatra deducted service charge of ***. I had to go through the trouble of booking another flight fo...
Jun 22, 2022 by Sahithi
Yatra.com - Refund not initiated Closed
I canceled a ticket on Yatra.com. I was supposed to my refund in the "Ecash" account. The website said the refund would be instant. They also stated that the return would be initiated in ** hrs. Its een well over ** hrs and no response has been...
May 30, 2022 by Arjun Chakraborty
VIVANTA HOSPITALITY PVT LTD - Fraud and breach of trust by Vivanta Hospitality Pvt Ltd Open
Vivanta Vacation Club called me on **/**/**** at invited me at Landmark Hotel in Kanpur, U.P, where they brief me and my family about their Company (Mr. Amit and Mr. Rahul had given A plan to which we did not agree and then they have given me D...
May 12, 2022 by Sheelwant Gupta
Make My Trip - INSURANCE NOT COVERED Open
I had purchased tour package from Make my trip . But on return flight from phuket to Delhi I tested covid positive before the flight . I had to quarantine for ten days .After testing negative MMT was supposed to do booking .They said you pay no...
Apr 15, 2022 by sidhant sheth
Makemytrip india Pvt Ltd - Makemytrip Reimbursement issue Open
I'm writing this mail with regard to a reimbursement issue related to refund from a booking through makemytrip mobile app. I made the booking on March of ****. Since covid broke out around that time, all the bookings were cancelled and the a...
Mar 30, 2022 by Manuel Jones Varghese
Travolook - Refund amount yet be receive passed Closed
i have purchased a flight ticket through travolook site on **nd jan **** but same has been canceled by travolook due to some issue at their end, Rs. ****/- has been deducted from my bank account so I have requested travolook for initiate my ref...
Feb 19, 2022 by MANAS RANJAN DAS
Goibibo - Refund not credited Open
I didn't get refund of my train journey ticket on * December from Nagpur to Mumbai Duranto Express. I had booked my ticket from Goibibo app. My ticket was cancelled because of waiting list. Still I didn't get the refund of the same. The app is ...
Dec 27, 2021 by Dipak Mahadev Khade
EaseMyTrip com - Flight Booking cancelled and they have deducted reschedule charge 2 times Closed
I have booked flight ticket on EaseMyTrip on[protected] from Bangalore to Trivandrum (DOJ: **/**/****) with an amount of *, ***.** with flexi plus fare. After that I have rescheduled the journey date to **/**/**** by paying an additional amount...
Nov 17, 2021 by Abhilash Kumar S
Holiday Triangle Travel Private Limited - Not Refund Open
Booked Europe Trip through Travel Triangle for May,**** which got cancelled due to Pandamic. we have only got a small amount refund last year. Pathetic customer care. They are not refunding the amount at all even the agents are not responding A...
Nov 16, 2021 by Gargi Dutta
Make my trip - Make My Trip not refunding the amount Closed
I cancelled my Flight booking NF**************. This was a ticket on which full refund is applicable after deduction of a minimum amount. The airlines already confirmed me that they have processed the refund to MMT and no one is responding/ tal...
Oct 17, 2021 by Sapna Kumari
Saifeen International tours travels - Airticket not issued Open
I have paid to agency on March **** for going to saudi Arabia...He has postponed my travel telling some reasons...After keep calling & asking him why it takes too much time he said that we need ***** more& I paid that amount also...After * mont...
Sep 08, 2021 by Niroshan
Makemytrip.com - Makemytrip did not credited the refund amount to customer which has refunded by airline due to cance Open
Hi Sir/madam, I booked a air ticket through makemytrip.com for GoAir flight from Chennai to Mumbai. Airline cancelled the flight, so airline refunded the amount to makemytrip. Airline said I purchased the ticket through agent makemytrip, ...
Aug 08, 2021 by Venkatesh Subburaman
Easemytrip.com - Refund of Ticket booked through EaseMyTrip com Closed
My booking ID is EMT******** PNR J*WT** I did the ticket booking through easemytrip for a united airlines flight. Flight was canceled by United airlines and the refund was processed by the airline in the month of February itself. Till date, I...
Jun 12, 2021 by Nandita Chhibbar
Yatra.com - Refund not returned for flight cancellation by yatra com Closed
Sir i had booked flight through yatra.com in air asia for * may **** from new delhi to ranchi with PNR No. PUQE*V but i had cancelled the flight due to rise in covid cases in ranchi. Air asia had cancelled the ticket with ***% refund. I had con...
May 11, 2021 by Arpana singh bais
Happyeasygo - Cash refund given by Indigo but not refunded to the customer by Happyeasygo Open
We had booked * tickets CHENNAI - VARANASI - CHENNAI on **.**.**** / **.**.****. Most of us are senior citizens and we had planned to fulfil our religious duties to our forefathers and to pray in Kashi Vishwanath, Mata Annapoornai, Shankata...
May 10, 2021 by S THYAGARAJAN
Happyeasego - Refund not received Closed
I had an Airasia flight on **th of May ,**** from Pune to Kolkata which got cancelled due to covid. PNR -D*U*JJ. Booking agent- Happyeasygo Order ID ****************** I raised a refund request on **th September but has not got the refund y...
Apr 08, 2021 by Aditya
Shree Vijay Travels - Travel agency doing fraud with customers Open
Hello sir/mam, I had booked travel tickets from Ahmedabad to Thane (Airoli) and boarded the respective bus on time but At Baroda bus was stop upto *hrs for passing issue due to covid**. After that they are changing the route of there bus withou...
Apr 04, 2021 by omprakash jogdankar
Tavolook - Ticket not booked but amount blocked for more than 1 month Open
I have booked my ticket in **th feb ** from travolook website for kolkata to Bagdogra ,but in process of booking same a call from travolook customer care rang on my mobile saying that your ticket has been cancelled and you will get refund after...
Mar 18, 2021 by Manoj Kumar Prasad
Cleartrip - Refund not received Open
I've booked my air ticket from Mumbai - Kochi on **th March ****. My trip id is ************. Due to COVID our flights were cancelled and we requested for refund and to which they're not responding anything via email or phone. There is no conta...
Feb 09, 2021 by Kaival Mehta
Yatra.com - Ticket cost refund required PNR MHEFFP Closed
I have booked ticket on Booked On: ** Feb'** for traveling on **-**-****. because of lock down this PNR is cancelled and the amount is refunded by indigo airlines to yatra.com Yatra.com is not responding and not refunding the ticket cost to ...
Jan 24, 2021 by Bishal Roy Chatterjee
Goibibo - No response from customer service Closed
Hi, I made booking through goibibo in month of june and due to covid** airlines canceled my flight and since from then I'm contacted multiple times with goibibo but there is no proper response. Its been more than * months right now and didn...
Jan 11, 2021 by Hari gudiwada
Travel Triangle - Unfair practise by travel triangle Open
I have been raising refund request towards booking ID *******, since on going pandemic is still not over but agent is following their traditional cancellation policy however traveling from * state to another requires covid clearance hence there...
Dec 30, 2020 by Anand kakkar
Go Air Airlines - Refund Related Open
We (presto info solutions Pvt Ltd)had booked Go Air flight on **st of Oct **** and on *st of Nov **** we had received one cancellation message from Airline the they kept our money stating that we are keeping your money in safe custody for * yea...
Dec 28, 2020 by Jitendra Kumar Vikal
OYO Rooms Pvt Ltd - OYO has Started Cheating their Customers Money not Refunded Open
Booked OYO Rooms (ORAVELSTAY PVT. LTD.) on ** Oct and property manager denied Chek-in that day. I was very dissapointed with the customer support executive (Neha Tyagi, Babita, Harmeet & Nikita and many more) at least people's should know how y...
Dec 13, 2020 by Ved Prakash Singh
Goibbio Group - Refund not received Open
I received the refund from Indigo after my flight was cancelled during lockdown. I tried booking with my gocash+ but didn't accept the transaction. No idea why! So eventually if withdrew the money and simply was waiting for the refund. Its b...
Dec 13, 2020 by Akash
Yatra - Money for failed transaction not refunded Offered Resolution
I tried to book * tickets from Kol to Hyd on *th Nov from * different Yatra accounts.The first one went through , however the second one ,ticket was not booked even though money was deducted from my account. I have coordinated with my bank and...
Dec 10, 2020 by Marsha Das
Yatra.com - Booked Airline tickets not generated after deduction of amount from account Closed
I booked a round trip by Indigo airlines from Trivandrum to Bangalore through Yatra.com and paid via GooglePay,the amount was deducted from my account as per the receipt generated by the payment portal but the tickets are not generated nor is a...
Dec 01, 2020 by Praveen Vyasan
Yatra.com - Amount debited and service not delivered Offered Resolution
I was booking a flight from the website and tried to pay the amount through Google Pay. During the transaction session on Google pay it showed processing and in this duration amount was debited from my account and on the website of yatra.com, i...
Nov 29, 2020 by Aman Kumar
Easemytrip.com - Fooled by Customer Service Agents Awaiting Details
I went on google to book a flight where easemytrip flashed the cheapest price available for my destination through Vistara in Economy class. When I further looked for an upgrade to Premium Economy, which as per Vistara was readily available, I ...
Nov 26, 2020 by Neeraj Gulati
Make My Trip - No customer complaint system available on make my trip Open
*. I purchased a ticket my make my trip. The airlines is INDIGO airlines. *. Indigo airlines informed me that my ticket has been cancelled. *. I wish to confirm it from Make my trip. I went through make my trip website & came to know that a....
Nov 22, 2020 by VINOD KUMAR VERMA
Mercy Travels - Bus Stranded gor more than 15 hrs Open
I have booked a bus from Mercy travel s from Udupi to Dombivli, this bus broke doen near belgaum at around *.** pm of ** Nov **, this is still stranded at the same location for more than ** hrs, the owner Mr Rashid is mot responding and all the...
Nov 20, 2020 by Jitesh Poojari
Redbus online booking Gangotri travels - Bus didn t went in the boarding point way It took the other route Open
I have booked a ticket from RedBus App from Rajahmundry to nellore On **st October **** after booking I got a ticket Confirmation in which there is no contact Number of Bus driver. It came with boarding point contact number and redbus helpline ...
Oct 25, 2020 by Deekshith Podili
Yatra.com - Money not refunded for cancellation of airtickets as promised by yatra com Offered Resolution
I booked international airline tickets via yatra.com on **th Feb ****.Due to the covid ** pandemic, all flights got cancelled. On **th Aug , I asked them to cancel the tickets and process the refund. I was told that i would get the refund amoun...
Oct 24, 2020 by amit kumar purang
Country Club Hospitality & Holidays Limited - REFUND NOT BEING PROCESSED Open
I have registered for CCHHL however requested for cancellation within the cool off period. My refund is promised by them but has not been settled till now even after *.* years. No one is responding...
Oct 23, 2020 by SATISH KUMAR KARRI
Yatra.com - Refund initated by airlines but yatra isnt responding to it Closed
I booked * tickets from Hyderabad to Goa and return on ** Oct **** (reference no - *************). The booking dates were wrongly mentioned so i tried re-scheduling the tickets, the site notified that i have to call the airlines directly to...
Oct 19, 2020 by Anusha
Cleartrip - Flight Refund Due since 7 months Open
On **th April, the clear trip agent confirmed via mail that the flight has been cancelled due to COVID and full refund is eligible and it will be processed in ** working days. However, since * months I am still waiting. They are neither respond...
Oct 17, 2020 by Shreyash Jain
Cleartrip - Refund not issued for 210 days Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Cleartrip not Issuing refund even after *** days. The issue that I have experienced was: I have booked following * Trips on Cleartrip portal for my Travel from Mumbai to Mel...
Oct 08, 2020 by NAPOLEON KHANDELWAL
Oyorooms - Oyo is a fraud Worst customer service Open
I had booked a room with AC in a hotel via Oyo rooms. ID: DIPY**** They asked to pay via Google I paid. Having proper ID still they booked at * km far and it's * am. When I reached the hotel manager denied to give room as it's not AC. Because, ...
Oct 08, 2020 by Pranjal Garg
Travolook in - Refund Not Initiated Open
I have booked a ticked on travolook.in on **-**-**** from Hyderabad to Bangalore. The payment was debited from my account but i have not received any flight confirmation. After a half n hour i got a call from travolook customer team that my tic...
Oct 05, 2020 by Amit Goyal
UNIVERSAL TRAVELS REDBUS - BUS BOOKING Open
I booked * rd oct **** for * tickets from chennai to tirukadaiyur... But the ticket was booked *th oct ****. I have all screenshots for booking *rd oct.. Redbus is not responding for the issue and the travels also not responding.. Kindly refund...
Oct 05, 2020 by Vijayanandham T
Travolook - My payment got deducted by no ticket is genrated and not even a acknowledge provided from the compan Closed
I was booking my ticket from RAIPUR to delhi..i selected the desired flight and then booked and payment of **** rs. was done by my debit card of panjab national bank but after payment done there is no sign of booking details and ticket provide...
Oct 02, 2020 by SHASHIDHAR GOND
Cleartrip - Refund not received Open
I booked and cancelled my stay at Indore Marriott from ** to ** Aug. Haven't received the refund yet. I am getting no response from them at all. Customer care number is switched off. Email they are not responding. In App support center is ...
Oct 01, 2020 by NITESH CHANDRA
Trip Anthem - Refund from Travel Agency Closed
Sir/Madam I had booked a * Nights - * days Sikkim - Gangtok- Darjeeling holiday package with Trip anthem for holidays starting *th April **** to **th April ****. The booking was made on *th Feb **** and I have paid down payment of Rs.****/- al...
Sep 21, 2020 by Raghu Sharma
Yatra Com - Refund not made Offered Resolution
My flight refund has been fully refunded by Spicejet to yatra.com but they have not refunded it to my bank account yet, also they are not at all responding to any of my queries....
Sep 09, 2020 by Rajan Singh
Yatra.com - No refund from yatra since Feb 2020 Closed
i had booked a return ticket from delhi to melbourne and cancelled same in April **** due to ongoing pandemic. Now scene is that even though the airlines (Air India) have refunded the amount(have proof of same,already submitted to yatra) .yatr...
Sep 05, 2020 by Neelamber Singh Mander
Ease my trip com - Fake Booking Open
I am really disappointed with EMT services due to fake availabilities and booking on site. I have paid Rs **** and booked a bus ticket (EMT********) with some very urgent cases. I tried call travel agency on **********, ********** but both the...
Aug 27, 2020 by Masood Ahmed Shaikh
Yatra.com - Flight Ticket not confirmed Closed
I was trying to book the ticket on Yatra .com The money got debited from my account. Through UPI and I never got the payment Also their customer care is not working Nor are the responding on mail...
Aug 27, 2020 by Apoorva Rai
Airtel - No broadband connection for 3 days Closed
Hello, Due to the COVID situation, I am working from home and my daughter is preparing for her NEET. Today is the *rd day my family has gone without broadband connection for no fault of ours. The Airtel team out here has been tot...
Aug 27, 2020 by Albert
Travolook - Amount not refunded Closed
We booked the Indigo flight ticket from bangalore to hyderabad on *th july through Travolook and cancelled the same day.refund initiated next day itself by Indigo airlines but amount didn't credited in our account.they are not responding....
Aug 25, 2020 by Kiranmye
Travel Triangle - Vehicle Not provided at scheduled time and the brand showed its irresponsibility towards customer af Open
we cancelled our trip to nainital because of the series of irresponsible behaviour and issues noted before the start of the trip from Travel Triangle. Mr. Anil of Virat tourism is one who was in touch with me as coordinator for the trip. ...
Aug 25, 2020 by Kaushik
Makemytrip india Pvt Ltd - Not received refund yet Closed
Hello i am a student studying in Kazakhstan . I booked a flight for returning home for ** may but in march airlines announced the flight is canceled . Immediately i filed for refund but till now I didn’t get refund . I need to pay my universi...
Aug 23, 2020 by Toufiq
Make My Trip - FULL REFUND ON AIR TICKET CANCELLATION NOT RECEIVED Open
Dear Madam/Sir After cancellation my air ticket PNR-RIQMRE dated **.**.** from Chennai to Kolkata due to non-operational of Kolkata airport and corona issue they are not refunding me the full amount and not responding my mail. The ticket has b...
Aug 21, 2020 by AYON TALUKDAR
Yatra Com - Refund or credit shell not available for further booking Closed
Hi i have booked my flight ticket from CHENNAI to Delhi through Yatra for * jun **** by indigo airlines( PNR no- JR**MB ) and return flight for delhi to Chennai on ** jun **** by Air Asia airlines ( PNR no-CY**QB) . reference no -**********...
Aug 20, 2020 by DEVENDRA SINGH FARTYAL
Cleartrip - Harassment over refund Closed
Hi team. I have been trying to get my refund back from the cleartrip company which is the thirparty app for booking, i have made the booking in the month of feb for my trip which was due in april from mumbai to Varanasi return but due to covi...
Aug 20, 2020 by Girishchand pandey
Yatra.com - Yatra com Regarding a refund from Yatra Closed
Hello, It's regarding a refund from Yatra.com. Booked flight before Covid-** via HDFC smartbuy and flight was cancelled due to lockdown. Indigo has issue refund to Yatra, but they are not responding. Travel Date - **th -**th Apr, **** Y...
Aug 19, 2020 by Tanu Shree
Nirmiti Resorts & Clubs - Refund of advance paid for exclusive club membership from Nirmiti Group of Resorts Closed
I have taken a membership of Nirmiti Resorts and Clubs. Further, the company is not responding and the employee which used to guide me has left the company. We have also tried their phone numbers which also are not working. Therefore, I want an...
Aug 17, 2020 by Uttam Chowdhury
Tripfactory - Refund not received Open
I had booked flight tickets with tripfactory on *th Feb **** for a trip scheduled in *nd week of April ****. Due due the onset of pandemic i had to cancel my plan. Hence I cancelled the ticket with tripfactory. After that I am following up wit...
Aug 15, 2020 by Shiva Ravindra Mohite
Tripfactory - Refund not received Open
I had booked flight tickets with Tripfactory on *th Feb **** for a trip scheduled in April ****. However due to pandemic i had to cancel the trip. I am requesting for refund since April **** however they are not ready to refund the amount. I ha...
Aug 14, 2020 by Shiva Ravindra Mohite
Goibibo - Refund from goibibo Closed
Sir, my booking of indigo airlines has cancelled by airlines. I m book my flight from Goibibo for PNR SLYFYW airlines credit my refund to Goibibo but Goibibo not responding & give my refund till date. ...
Aug 14, 2020 by Vishal Chaudhary
Cleartrip Packages & Tours Private Limited - Cleartrip did not refund Closed
I had got my airline ticket refunded directly from airline as my travel did not happen due to COVID. The airline has confirmed that they have processed refund from their end on **th July ****. Followed up with Cleartrip multiple time but they s...
Aug 13, 2020 by Debesh Roy Sharma
Hersheys - Yatra Wave Not Providing Trip Required Payment Back Reimbursement Open
i have taken the Package from Yatra Wave with assured Gift but no one responding to my call for the Trip . Customer care number also not working ...
Aug 10, 2020 by Vivek Arora
Yatra Com - Refunding air ticket Closed
Dear Sir, I have booked a ticket from yatra, Yatra reference no. ************ ie spicejet flight with pnr noTJ***B from port blair to delhi on **/*/**.for Rs****, but it got cancelled due to covid. I requested spicejet and got it refunded but...
Aug 09, 2020 by Alex mathew
Goibibo - Travel agency not refunding my money Closed
Airlines (AirAsia) refunded my money to travel agency (Goibibo), but goibibo is not refunding the money to my account.. moreover they are not responding to any email or telephone....
Aug 03, 2020 by Qadhir
OYO LIFE Noida - Security Deposit Open
Greetings Everyone, OYO is providing PG services by leasing the properties from the owners and allowing students and professionals to stay on a sharing basis. I started using the facility last year which was running by the name "Oyo Life NOD***...
Jul 31, 2020 by Shobhit Dhyani
Make My Trip - Not received refund against cancelled flight booking Open
I booked a flight to Berlin on **-**-**** through Make My Trip with Booking ID as NN*************. The booking was cancelled due to COVID-** pandemic and my refund was under process. I tried to contact MMT several times but could not their cus...
Jul 30, 2020 by Bhupesh Dhiman
Goibibo - Goibibo Goibibo not refunding cancelled flight charges Open
I have booked air ticket for * members round trip from Chennai to Srinagar and Srinagar to Chennai on April,**** through Goibibo. Due to Covid-** pandemic, all flights have got cancelled and the airlines has refunded the amount to customers who...
Jul 29, 2020 by Gnana Prakash
Goibibo - I want my refund not credit shell Open
I have booked air ticket of two men round trip hydrebad to Ahmedabad and Ahmedabad to hydrebad for april ** and may ** this year. But due to covid pandemic all flights have got cancelled and airlines has refunded amount to customers who booked ...
Jul 26, 2020 by Mohammed Akbar Basha
Uber Cab - Taking wrong fare always with customers Closed
I have take ride and pickup and drop.location both are of same city delhi but even that the cab shows toll taxes to earn extra money and toll amount is *** but they take *** for that and Due to the driver fault driver goes towards noida nad tol...
Jul 26, 2020 by Sangeeta
Goibibo - Refund Not Done Properly Contact Voice Email Support Nil Open
Following E-Mail on the Copy sent to goibibo, Hi, There is a big communication gap between goibibo and customer like us. You people are not responding on phone numbers because of limited staff that you people are saying. But Every comp...
Jul 26, 2020 by Apurba Banerjee
Make my trip - Full Refund Amount not initiated or paid by MakeMyTrip when flight got cancelled by AirAsia in COVID Open
I booked my flight from Ranchi to Bangalore on May-**-****; Travelling Date: June-**-****; Booking Agent: MakeMyTrip; Flight: AirAsia; Flight No.: I*-****; PNR: F****T; Booking ID: NF**************; I received SMS from AirAsia on May-**-**** th...
Jul 25, 2020 by Gautam Kumar
Goibibo - Customer support intentionally MISLED into ticket cancellation Open
I had booked an airindia flight before lockdown started, and on **-**-****, when I asked Goibibo customer support if I can get a refund, they replied by saying that AirIndia is not offering any refund on cancellations. But immediately after tha...
Jul 22, 2020 by Ankit Das
Make my trip - Refund for ticket PNR ECTCFX on GoAir flight 807 from Jaipur JAI to Bengaluru BLR vide MMT ID o Open
I had booked the tickets through SBI credit card on **.**.**** for the tickets PNR ECTCFX on GoAir flight G*-*** from Jaipur (JAI) to Bengaluru (BLR) vide MMT ID NF************** on ** Feb '** at **:** hrs and the same was cancelled by Goair i...
Jul 21, 2020 by M L INDULEKHA
Make My Trip Pvt Ltd - Unable to contact their customer service for travel date change cancellation Open
Booking Id: NN************* My booking for round trip flight from Munich -Delhi (Lufthansa airlines) in month of March **** got cancelled due to Covid-**. I initiated cancellation request in March itself and waited patiently for * months ....
Jul 17, 2020 by Paras Arora
Cleartrip - Cleartrip not initiating refund Closed
Had booked a ticket via cleartrip, however due to COVID ** concerns cancelled it. Tried calling cleartrip but they said that cancellation should be done via airlines as only airlines is authorized to initiate refunds. I called airlines a...
Jul 16, 2020 by Siddhant Khandelwal
Makemy Trip - Refund not processed yet and all customer care channels are out of use Closed
My ticket was directly cancelled by the flight carrier Air India and makemytrip asked for an NOC from airindia office, post which they were supposed to provide the refund (*st march). Due to covid-**, all the customer care phone numbers and ema...
Jul 16, 2020 by Hritika Agrawal
Shoseonlose - Denied to Refund Extend holiday package Open
I have booked a holiday trip of bali, Indonesia and the travelling date was ** may but due to COVID-** and world wide lockdown, all the tour was cancelled. I have booked land package of Rs *****/- from shoseonlose company and paid paid *st inst...
Jul 15, 2020 by Swapnil kumar
JetAirways Makemytrip - Flight cancellation refund not recieved Open
It’s been more than a year and I have still not recieved my refund from jet airways. Makemytrip is not responding regarding this issue and even jetairways customer care isn’t helpful....
Jul 15, 2020 by Aishwarya Thandava Murthy
Yatra - Refund not received Closed
I was booked a flight ticket through yatra.com on july. But the flight is cancelled due to covid ** pandemic by indigo airlines and i got a refund process message from indigo.But there is no response from yatra.com.Now it is ** days finished af...
Jul 15, 2020 by Abhilash K
Oyo Life - Oyo Life Refund of Deposit Open
I had very bad experience staying in Oyo - Life (Bangalore). Some of the problems i had gone through. *) Post confirmation on the availability of the independent room from the Oyo Life Representative i made my advance payment and on the d...
Jul 15, 2020 by Rahul D
Yatra.com - Refund Not initiated by Yatra com Closed
I have booked my flight from ***** to DEL under Yatra booking reference no ************* for June *nd **** and due to cancellation of the flight from Air India I was unable to travel but till today I am just chasing for my refund. I am sending ...
Jul 15, 2020 by Marut Sharma
Yatra.com - Flight refund didn t processed by Yatra Closed
I had booked Indigo flight through Yatra from Mumbai to Bhopal for *rd July. Flight got cancelled from Indigo Airlines due to Pandemic. But I did not receive any message or notification for flight cancellation through Yatra. From Indigo they ha...
Jul 14, 2020 by Mayank Jain
Air india - Unethical way of holding customer funds Open
Air India-Unethical ways of a govt run co holding customer’s tkt fares for over *+months & refusal to refund. * calls , * emails to ECommerce- No resolution. Booking Reference YRMNL. Air India cancellation refund -case ID is ********...
Jul 13, 2020 by Rajat Gupta
Cleartrip - No customer support from cleartrip for cancelled flight Closed
Hi Team, I booked tickets through cleartrip few days back but due to covid situation the airline cancelled the flight. After getting the update I cancelled my ticket from cleartrip and they informed online that within * hours I will receive an...
Jul 10, 2020 by Sraboni Bandyopadhyay
Cleartrip - Refund not recieved fake assurance Open
I had three cancelled bookings with cleartrip in march **** * with vistara rs. **,*** and * with spicejet rs.**, *** total... When the flights got cancelled due to covid vistara sent the full refund to cleartrip in mid-march and since then the...
Jul 09, 2020 by Awsaf jeelani
Shein.in - Package not delivered Closed
They have not refunded my previous order and now it's been ** days not delivered the package plus no one is responding the customer care number...
Jul 09, 2020 by Keyuri Patel
Make My Trip India Pvt Ltd - Make my Trip not ready to refund customers Flight Ticket amount Closed
Dear Sir/Madam, I booked flight ticket from Ireland to Bangalore for the date May **th ****. Unfortunately because of COVID Pandemic situation, flights were not flying, All flights got cancelled, since from May **th until now i have raised more...
Jul 09, 2020 by Sangappa Handi
Make my trip - Reimbursement not done Closed
I booked ticket from make my trip from mumbai to delhi for **th february,** for two of my relatives who are senior citizens. After reaching the airport they are being told that there ticket is cancelled and they do not have any booking. Afte...
Jul 06, 2020 by Anukriti Kaushik
Yatra.com - Yatra com Refund Issue and Pathetic Customer Service behavior Flight cancelled due to but Yatra com Closed
Booked flight ticket via Yatra Online Pvt Ltd Want to share a ridiculous and pathetic experience with this platform. Flight booked on June ** **** Travel date : June ** **** On June ** I got flight cancellation notification by the airline (...
Jul 04, 2020 by Rakesh Rana
Make My Trip Pvt Ltd - Only received Parial Refund not Full Open
I have not got the full refund amount for the booking id NF**************. I was supposed to received ****, but only received ****. as per conversion with Indigo, they have already refunded the whole amount, **** amout was refunded to MakeMyTri...
Jun 28, 2020 by Sweety
Yatra Com - Yatra com refund issue Closed
Although the Airline refunded the whole amount to Yatra, the company is not giving my money. Yatra has put all the money in wallet, which is against the SC instructions, also they have deducted *** Rs forcefully. No one is responding of emails ...
Jun 28, 2020 by Sayantan Dutta
Myntra - Package not delivered and amout not refunded Open
This is regarding my ORDER NO: *******-*******-******* from Mynta which was placed on ** may and Myntra has not even shipped my item as i have checked with their Ekart Logistics but they changed the status as shipped so that I am unable to can...
Jun 26, 2020 by Santosh bisht
Yatra.com - Refund of air fare Closed
Me & my wife were to travel to US on the **th of May & back on *th June. (Chennai to New York & back) But due to uncertainties around Covid** we cancelled our ticket (Ref No ] on the *th of April itself & got confirmation from Yatra website tha...
Jun 24, 2020 by Muthuraman Ramanathan
Since my bus is canceled for travel on may ** it's been a month till now I'm not provided with the refund and customer care email is not responding to any of my emails support@yatra.com and bus@yatra.com both are not responding ...
Jun 21, 2020 by Nithya K
Visasandpermits - Fraud and cheating by visasandpermits s owner Stacy Fletcher Open
Visasandpermits.com is run by Stacy Fletcher who is UK citizen. V&P was providing immigration services to get PR for different countries. I was refereed this consultancy by one of my friend whose Australia PR was successfully done by it. I sign...
Jun 21, 2020 by Prerna Garg
Goibibo - Flight Tickets Refund Open
I booked a flight ticket with AirIndia via Goibibo for my journey from Bhopal to Pune on **th April, but my flight was cancelled was due to Covid-** situation. I raised the refund request and its been more than * months i have not received the ...
Jun 19, 2020 by Vishal Bhatt
Make My Trip Gurugram Haryana India - Refund of money Closed
We have booked ticket from make my trip. Flight was cancelled.Airline is giving refund but make my trip is not responding and giving false information regarding my amount. And keeping my money in his pocket....
Jun 19, 2020 by Kavita
Mak Logistics Private Limited Mariya Tours and Travels - Travel agent not responding Open
I had done two booking through ( agent -- Mariya Tours and Travels) for MAK logistics pvt ltd for **th April and *rd May **** . But we could not travel due to the pandemic. The agent told us that the bookings can be rescheduled to any other dat...
Jun 11, 2020 by sudeep ghosh
Goibibo - Goibibo rufund Open
I have booked a flight from varanasi to pune via delhi by vistara and i had cancelled my ticket directly from airline because flight was cancelled. Now they goibibo is not responding and i cant reach them because of there stupid ivr menu and st...
Jun 07, 2020 by Vikram singh
Yatra - Refund of Rs Closed
I have mailed so many times to yatra Dated - **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****, **.**.****, **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.**** for cancellation of my holiday...
Jun 04, 2020 by Bikash Kumar sahoo
Goibibo - Refund of Money from GOIBIBO wrt PNR KKRJGD Closed
I had booked one Indigo air tickets with the website GOIBIBO from Allahabad to Mumbai with date of Journey – **.**.**** & Mob: **********. Subsequently I received a SMS / Mail that above ticket has been cancelled due to COVID ** on account of...
May 29, 2020 by Sandeep Gupta
Yatra.com - Flight Ticket cost not yet refunded Offered Resolution
Hi Team, It's a matter of deep concern for me that "My booked/confirmed flight Indigo E-ticket (for May **th) was CANCELLED directly by Airline as seen today morning (May **th morning) in my ticket status from yatra.com (snap was captured im...
May 25, 2020 by Shreyas Srivastava
Goibibo and Irctc - Fraud by GOIBIBO Open
Actually the refund amount by IRCTC was Rs.**** but these FRAUD GOIBIBO people initially send me the message with low refund amount than actual that is Rs. **** and now these WORST FRAUD GOIBIBO had sent me Rs. ****, this is not fair at all. Th...
May 20, 2020 by Balaji Vishnu Sai Vanapalli
TRUJET - Refund not given Open
Journey/Booked Trujet flight from Tirupati to Hyderabad on **th May **** , due to Corona virus government has declared to suspended all the flights , hence I requested Makemy trip to raise the request number *****************. And I keep follow...
May 20, 2020 by Thirumal
Goibibo and Irctc - Refund for cancelled train Open
I have booked train tickets through goibibo for May * **** and may * ****. Both the trains were cancelled due to lockdown IRCTC have initiated the refund long back still I have received it. Im in a tough situation now I need that money immediat...
May 08, 2020 by Jebin J
Goibibo - Goibibo Refund for cancelled ticket is not received Open
I booked ticket for * person on *st march from Chennai-Kolkata ( PNR-EPI*HE). On **th march i received message from the airline(Indigo) about flight reschedule due to some issue with an option of cancellation of ticket for Zero charges. I cance...
May 06, 2020 by Jalal Uddin Mondal
Country Club Hospitality & Holidays Limited - Refund due as a consequence of cheating Open
Company backed out from their offer after receiving membership payment and is now not refunding my payment. Not responding to several emails. It is a confirmed cheating case. Have sent a notice to company on *th May ****....
May 05, 2020 by Vijay Jawle
Easemytrip.com - Making fool of customers Closed
I Booked A Ticket For **th April **** With Air India From EaseMyTrip Although The Flight Got Cancelled And I Done The Process As Told By The Company For Refunds. They say they will initiate the refund in * to * days still no update yet. Only ma...
May 04, 2020 by Belal Azmat
Cleartrip - Refund for the flight tickets worth Open
Booked the two return tickets for *th May onward and **th may return from Jaipur to hyd on ** Jan via amazon who has partnered with Cleartrip to book flight tickets and owing to lockdown, the flights are not operational so contacted Spicejet wh...
May 02, 2020 by ANKUSH
Tripfactory - Refund not processed Open
Booked a package from TripFactory (Travel during Feb ****). In the entire duration of the tour, there were multiple bookings cancelled at the last moment which left a very bad taste in our holiday. There were * such occasions of refund which wa...
Apr 30, 2020 by Deba Prasanna Das
Goibibo airlines - Refund for flight tickets Open
I have booked a ticket for Mumbai to newdelhi on **.**.**** through goibibo. Ticket was confirmed in vistara airline on **.**.**** and amount for rs ***** is deducted. Soon after deductions a message came from vistara that flight is cancelled...
Apr 23, 2020 by Jeetendra Arya
GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber City Phase III GurgaonIndia - Refund not made Closed
PNR: FDVBYL The ticket was cancelled by airline and the refund should have been issued to me. But they are not responding and when they do once in a blue moon , they tell me to check with airline. Whereas airline has provided me a email show...
Apr 20, 2020 by Tanya Narang
Goibibo - Refund for flight cancelled due to outbreak of corona Open
I have had a ticket from manila to new delhi via bangkok Kolkata on ** /** march Having pnr no JG*FQH from manila to Bangkok... BPEWKE FROM BANGKOK TO KOLKATA TO NEW DELHI as per indian govt the flight bann from philipines (port of ori...
Apr 17, 2020 by Jamaldeen
Easemytrip.com - Refund amount for cancellation of flight tickets not returned back to customer from easemytrip onlin Closed
I have booked a flight by Indigo airlines from Patna to Hyderabad and return ticket from Hyderabad to Patna via easemytrip.com. Due to cancellation of flight, Airline offered to cancel tickets with full refund option. I chose to cancel both tic...
Apr 14, 2020 by Binod Kumar
Yatra - Yatra com not responding to cancellation Awaiting Details
I booked a flight from Ahmedabad, India to Halifax, Canada which I need to cancel because of traveling restrictions posed by Canadian government over COVID-**. Yatra.com is not responding to any mails and they have stopped all their phone lines...
Mar 27, 2020 by Rutwij Makwana
Makemytrip (india) Pvt. Ltd. - MakeMyTrip not giving date change due to coronavirus Closed
Booking ids - NF************** , NF**************, NF**************, NF**************, NF**************, NF************** - these are the flight booking ids of of my family for kashmir and. There is no date change available as MMT is deducting...
Mar 18, 2020 by Ananya Chakraborty
Ease My Trip Private Limited - Refund of my amount Ticket not booked Open
I was booking flight ticket through ease my trip on **th Feb payment of amount ***** has deducted but not got the Ticket after that i have checked with bank they given me reference id that money has been received from easemytrip but when i spok...
Mar 07, 2020 by Gagan Singh
Ola Cab Visakhapatnam - OLA CHARGED WITHOUT GIVING SERVICE Closed
N **TH FEB **** I HIRED OLA CAB ON RENTAL FOR * HRS AND WAS ON MY WAY TO AIRPORT TO PICKUP MY BOSS FROM AIRPORT WHICH IS HARDLY ** -** KM FROM DABA GARDEN (VISHAKAPATNAM ).I WAS ABOUT TO REACH AIRPORT WHICH WAS HARDLY *.* KM,AS MY DRIVER (RONGA...
Feb 28, 2020 by SHAHNAWAZ ALAM
Red Bus - Customer care denied to reschedule or cancel the ticket Closed
I have requested red bus customer care to reschedule my ticket from **th feb **** to **th feb **** due to personal issues but they denied it stating it cannot be rescheduled or cancelled as it has already been rescheduled from **th to **th. Thi...
Feb 11, 2020 by Srija reddy
Unexplored Paradise PVT LTD - Travel advance not refunded after agent cancelled tour Open
I had booked a **N/**D north east trip package for Dec **-**, **** with Unexplored paradise pvt Ltd and had paid advance in Sep ****. I checked with them on Dec **th to get details of hotel and vehicle arrangements but was told that the per...
Feb 06, 2020 by K N Prasad
Yatra - Service deficiency issue Closed
I booked a package from Yatra # YA:******** and enclosed is the itinerary - according to this, we had a pick-up on a pvt basis from Phuket Airport to Krabi. My flight (G* **) ETA was **:** but it got delayed on **th Jan and we arrived in Phuket...
Jan 31, 2020 by Neha Khattar
TravBond Travels - Ticket Money not refunded Open
We had taken a package tour to Singapore from travBond travels. the travel agent from Singapore came with us to Universal Studios to get tickets which we had paid, there was some issue in his credit card asked us to purchase the tickets, In ...
Jan 30, 2020 by Suresh .T
Travel Triangle - Trip Cancelled by Travel Triangle and no status on refund Open
My trip to thailand & bali was booked with travel triangle which included hotel booking and airlines booking across the entire trip. The total amount of the trip was rs. *, **, *** which was paid by me in * installments as and when asked by the...
Jan 06, 2020 by Tuhina Kumari
Www Theholidaynation In - Cheating and lost Money with Fraud Travel Agent Siddharth Sharma Contact from THE HOLIDAY NATION Open
My friend and I had a long-awaited Lakshadweep Tour and planned to go in December ****. we explored and enquirer in online about the Lakshadweep package. Most of the Tour Operators told that tickets are sold out and not available in December...
Dec 21, 2019 by Sreenu Chinnapureddy
palmwood vacations international - Against online vacation company Open
I had purchased a package of a online vacation selling company known as palmwood vacations international. They came to my town and thrown a party and called us in it. They explained us about there package and sold many. After that we planned a...
Dec 18, 2019 by Manish Goyal
Embor Klamet Tour Operator - Package not delivered Open
I have paid an Advance of ***** for Meghalaya tour by an tour operator Embor Klamet. Now ** days before tour he has stopped responding to call,messages or mails....
Dec 12, 2019 by Aranta Naidu
Ezii Tours - Tour cancelled amount not refunded Open
Subject: fraud of **,*** rupees by “Ezii tours” company of Maharashtra. Name of the company by which I booked the trip: Ezii Tours Reference : Travel triangle website Address of the company: ***, *rd floor, blue nile building, LBS road ...
Dec 10, 2019 by Priyanka kharbanda
Wishyourholiday - Tour package not booked Open
On * Dec ****, the company has taken an **** advance amount for flight booking and now they are not responding. They are not even picking up my call. You can contact me on ***** *****...
Dec 07, 2019 by Yatin kalaria
Red Bus - Refund not processed Open
During booking, due to some error with the red bus website, my booking didnt go through, however, my money got refunded from my credit card. Now its been more than ** days and yet they are to refund my amount. Nobody is responding from their en...
Nov 11, 2019 by Anirudh Pramil
Makemy Trip - Airline ticket refund Open
I purchased round trip air tickets for * of my family members from MakeMyTrip to travel on February **, **** to travel on the Delhi-Srinagar-Delhi sector on August **, ****, and return on September **, ****. Due to the unprecedented situation ...
Nov 11, 2019 by Paul Pulicken
UBER - Fare not received Closed
I have been associated with uber as a driver for last * years Dt. I got a ride from uber user for Haridwar to Sonipat on **-**-**** at **.**pm. When I dropped the clien at sonipat end the ride the bill was ****/- shown on my meter but on th...
Nov 09, 2019 by Jalees
Oyo - Oyo booking confirm but rooms not given me when I reached hotel Open
Oyo booking is accept but when I reached hotel then they said me sorry mam there is no rooms available. And then I talk to company but there is employees not responding well. They said me we shifted another hotel. And another hotel distance * k...
Oct 20, 2019 by Sweta kushwah
Goibibo - Fraud by goibibio Customer Care kolkata Closed
Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...
Oct 12, 2019 by SWAPAN KUMAR DUTTA
Acquaint Tours and Travels - Cheating by travel company Open
We South Yatra Tourism from Mumbai had booked a Tour for Raan of Kutch for the month of December for our Guest through a Gujarat based travel Agent Acquaint Tours and Travels. The person in charge is Mrs. Priyanka here contact details as below ...
Oct 01, 2019 by Vijay Menon
Journeys Resorts Pvt. lTD. - Services not provided Open
I took Membership of Jukaso on Nov. ****. After a few months of membership, I tried to contact them on email and over phone calls for hotel booking/reservations but no one picked up my phone and neither responded on email. Till then I have been...
Sep 24, 2019 by Devendra Kumar
Club Holizone - Misguiding customer and false commitment Open
I received a call for company free offer for *N/*Days for Fort Pachewar. We go to GIP mall Noida to get more detail. We met Mr Sumit Jhanji with one more junior. They show us *-* star hotels on a booklet whose online pricing was more than *k-*k...
Sep 06, 2019 by Vinod sharma
Ola Cabs - Refund promised but not credited Closed
Ticket ********* On **th August Ola Support wrote to me: Hi, Thank you for your response. We are sorry for the delayed response. As communicated earlier, we have initiated the refund of ****/- to your bank account, we assure you that the mon...
Sep 04, 2019 by Hari Misra
Excellent Holidays Madurai - Promised service not provided Open
I booked a tour package of Rs ***** + ***** for the ticket. Total amount - ***** given by me. In ***** package he would provide us Day *. Madhuri to Rameshwaram taxi + Rameshwaram stays + Rameshwar sightseeing like Dhanush Kodi, Panchmukhi H...
Sep 03, 2019 by Monika Pathak
Goibibo - Confirmed hotel booking not honored Open
I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...
Sep 03, 2019 by SHAMBHONATH KARAHALLI
Redbus - Not picked up by bus operator even though I was waiting on time in pick up point Open
I have booked a seat in Redbus in Parveen travels on ** September ****. The seat got confirmed, the amount deducted *** rupees. I called crew number at *.** pm from my pickup point. My boarding time was * pm. Crew guy told wait their pickup cab...
Sep 01, 2019 by Balaji D
OYO Rooms - Deducted my money from the account Open
I had **** OYO Rupee in my OYO account and suddenly on **th August, they deducted all my amount. I contacted them many times over the call and through email (escalations@oyorooms.com) as well and I am continuously following up on the email with...
Aug 28, 2019 by RISHABH BANSAL
Goibibo - Goibibo fraud on hotel booking Closed
I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...
Aug 27, 2019 by ROHIT KUMAR MITTAL
Goibibo - Fake booking by Goibibo Open
I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...
Aug 27, 2019 by Mustafa Jamal
Make My Trip - Bad cab service Closed
Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
Oyo - Didn't checked in hotel and charged Open
Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** includin...
Aug 03, 2019 by Prateek Mathur
Sotc Travel Limited - Tour package not delivered and booking amount not refunded Open
I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...
Aug 03, 2019 by Dinesh kumar tyagi
Ola Cabs - Ola cabs not refunding my Rs. 243 Open
On *rd July ****, I booked an Ola Cab for Delhi - Gurgaon (CRN **********) and chose the mode of payment as google pay and paid Rs. *** through google pay to ola before the ride ended. However, after the ride completed Ola app showed me to pay ...
Aug 02, 2019 by Bibek Kumar Jha
Country Inn & Suites - Services as shown is not provided Open
My membership id is "CIIS******". I have been told that I will get some benefits in Rupees ***** but in your welcome mail, it is completely different. Please find attached plan papers shown to me by your marketing executive Mr Kanishk Bajpai ...
Jul 23, 2019 by Karan Singh Dangi
Indiaghoomo - Cheated by travel agent Closed
I have a really big story or I should call it a misery. India Ghoomo is the company & Mr Prashant was the agent, I think they found us on tripshelf. But all the discussions happened over phone & e-mails. I have the e-mail which I can share. To...
Jul 21, 2019 by Jagadish Basavaraju
OYO Rooms - Checkin denied and poor customer care support afterwards Open
I booked with OYO when I visited Jaipur, Rajasthan for my work. My booking id was WFIV**** on ** June to * July ****. It was an OYO home property. I was provided with a PADLOCK combination to check-in into the property but the padlock didn't op...
Jul 16, 2019 by Prince Jindal
Holiday Kraft Pvt. Ltd - Cancellation of membership from Club Jiva Open
This happened in Matheran when myself along with wife visited for vacation. We have been duped by the Club Jiva Holiday Kraft Pvt Lyd- ** Level-*, Dewan Center, S.V. Road, Jogeshwari ( W) Mumbai - ******. They have forced us to sign the contrac...
Jul 04, 2019 by Shreenivas M Muttineni
Ola Cabs & Ola Money - Ola doubled my ride rate and the Ola driver rated himself 5 stars by taking customer phone Open
I booked Ola cab on ** June **** around *:** pm from Maheswari Nagar, B Narayanapura Bengaluru to Passport Office Koramangala. The cab came around *:** pm Ola Prime Play, Dzire Tour KA**AG**** and started the trip by *:** pm. The estimated cost...
Jun 30, 2019 by Kadi AG
Fab Hotels - Differential any not reimbursed Open
I booked a hotel in Mysore * months in advance only to get a call from Fab just * week before my travel stating that the booking will be cancelled. The alternative property suggested was not to my satisfaction. So I spoke to the senior Mr Jatin...
Jun 27, 2019 by Kavitha Iyer
Club Holizone - Refund not initiating Open
Firstly an event was organised in my distant location. They have invited us and we attended. That event was organised by a company named Club Holizone having the same thing as Club Mahindra like to send people on holidays. Then on next day Mr S...
Jun 21, 2019 by Komal Jain
IRCTC - IRCTC customer care representative misleads me to cancel ticket Open
I had booked a ticket for * passengers on ** May' **** with PNR Number **********. Out of which only * passengers get confirmed seats. The *rd passenger has no berth and *th passenger's status was waiting List * after chart prepared. I called o...
Jun 12, 2019 by Arindam Bhattacharjee
Island Tour Packages - Travel agent fraud Open
A travel agent Varshan Island Tour Package **/**, *st Main Rd, Jai Nagar, Arumbakkam, Chennai, Tamil Nadu had contacted me via a portal hellotravel.com.I had booked a trip to Lakshadweep even after paying advance for both flights and hotel he h...
Jun 10, 2019 by Shashank Sharma
Nirmiti Resorts & Clubs - Fraud membership fake and false commitments Closed
We have bought Nirmiti membership on *th Dec **** (Bills and other documents attached). They promised us lots of fake and false expectations during a time of purchase. We searched the list of their hotel and resort and also the DAE (dial and ex...
Jun 06, 2019 by Tarun Setia
Oyo - Oyo hotels highly unprofessional staff Open
I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...
Jun 02, 2019 by Mohit Abrol
Red Bus svr travels - Amount not refund Open
I was booked a bus ticket on May **th from Srikakulam to Hyderabad in Redbus for svr travels travel on May **. Unexpectedly I had a call from svr travels on a travelling day (**th May) and they said to me 'the bus had a breakdown and the trip w...
Jun 02, 2019 by Ganapathi Yelleti
Goibibo - Refund for cancellation of air tickets Open
I have booked tickets from Dehradun to Mumbai for **th April from Goibibo of jet airlines. As the flight was not working for that day they cancelled my ticket & said that I will get a full refund from Goibibo. Now as I m calling Goibibo for my ...
Jun 02, 2019 by Sonia Amit Duggal
UBER - Poor customer support taken extra cash and not refunding Open
I was riding to some event via uber cab on last Sunday night. I choose to google pay as I was on dropping gate of some *-star hotel. The driver asked me extra cash for some receipt and said its uber policy. I avoided argument as I had the trust...
May 29, 2019 by Swati Bhatia
Goibibo India Private Limited - Refund not received for flight cancellation Open
I booked the flight from Goibibo * month ago and they showed me a connecting flight from Delhi to Bangalore i.e Delhi to Hyderabad (SpiceJet - *:** pm on **th April) and Hyderabad to Bangalore (Air India - *:** am on **th April). When I reached...
May 28, 2019 by Mayank Garg
Oyo - Deny in check in and money not refunded even after defined TAT Open
I have to visit Bhubaneshwar on **th May **** along with family. I have booked hotel Trumiph Inn through Oyo prior * month from the date of visit and paid all amount in advance. When we reached at site property manager deny for check-in and sai...
May 26, 2019 by Amitesh Sharma
Oyo - Invoice or bill not find Open
Bill not received from Oyo and hotel. Customer care, not responding. Many times call to customer care. Very bad service from Oyo....
May 23, 2019 by Shakti singh
Oyo - Refund not given Open
Before check-in, I confirmed about early check-in and was advised it will around ***-***. However, I was charged ****₹ and they took my payment twice and not responding to my complaint. ...
May 14, 2019 by Shikha Singh
Ola Cabs - Extra charges levied without informing customer in advance Closed
The reference number for the CRN**********. I had engaged ola cab from the airport to my residence on **th May ****. I had chosen the airport package. While booking the cab Ola mentioned that the fare for the airport package would be Rs.*** wi...
May 11, 2019 by G S D BABU
Goibibo India Private Limited - Refund not given against my cancelled flight ticket Open
I had booked my flight tickets through Goibibo for the month of June ****. Unfortunately, due to temporary shut down of Jet Airways, my flight ticket got cancelled and I received the intimation from Jet Airways as well as from Goibibo regarding...
May 11, 2019 by Deepesh Shahani
Country Vacations - Fraud by the company Open
We have filled some random coupon in a mall. Received a call from Ragaz banquets. They informed we got some lucky draw and told us to come to their office to receive our gifts. We went to their office they gave us some presentation about countr...
May 09, 2019 by Dyavanapelli Manjula
Reliable Leisure Holidays - Fraudulent travel agent Open
We booked our Thailand trip for * families with Reliable Leisure Holidays, Spencer Plaza, Chennai. We communicated Mr MadhuSudhan and Mrs Yogyalakshmi, The Proprietor of Reliable Leisure Holidays (Ph. ***** *****, ***** *****). It was discussed...
May 07, 2019 by Priyadharshini Dhinesh
Oyo - Regarding refunding money Open
I had booked one room through the app on **th April. My booking id is DAYB****. As it is prepaid the property manager denied my check-in as they said they have already ended the contract. When I escalated this issue with their team. They said l...
May 07, 2019 by Kumar Ravi
Mjt Travels - Left us at mid point of travel without humanity Open
I travelled in **** Chennai to Bodi MJT bus on **.**.**** with birth L* and L*. The bus stopped at Dindukal bus stand at **:** am on **.**.****. After information to cleaner, we got down for restroom which is opposite of the bus. On return, we ...
May 07, 2019 by Vijayan
Oyo - Package is not fulfill as promised Closed
I booked * rooms (Anandha residency) which is in Kodaikanal through OYO. But there is no parking facility and even can't able to reach that residency because of the worst road condition. When we contact the receptionist we were shocked by the w...
May 02, 2019 by Anandharaj S
Makemytrip (india) Pvt. Ltd. - Does not inform customers about schedule changes Closed
MakeMyTrip did not inform me about the change in arrival time and as a result, I had to miss my connecting flight and get a new flight ticket for an additional cost of INR *****/- After a month, MakeMyTrip is not interested in resolving the c...
May 01, 2019 by JAI KRISHNA RANGANATHAN
Nirmiti Resorts & Clubs - Regarding holiday package Open
I have been fooled by Nirmiti Resorts and club. I had been to Goa for vacation in December ****. The man took us to hotel telling that we have got our lucky draw and price will be given immediately. After going there, a lady came and asked us m...
May 01, 2019 by Abdul sadique
Oyo - Bad customer support and cheating Open
Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...
Apr 30, 2019 by Lourdu Vinoth
Goibibio - Customer care not responding and refund issue Open
I had booked JetAirways and Airfrance flight for a round trip from Blr to Ams and back via Goibibo. My JetAiways flight got cancelled. And it was mentioned in the mail that a partial refund will be initiated for the JetAirways flight. Following...
Apr 24, 2019 by Saloni
Splendid Tour - Fraud tour agency Open
Complaint ID: ******* Website:- www. splendidtour.co. in I Dr Ketan Deotare From Nagpur We made a booking for Ooty Mysore trip for **th April to *st May’** and paid almost ***** Rs including flight, hotel, cab. They said you will receive f...
Apr 22, 2019 by KETAN MARTANDRAO DEOTARE
Goibibio - Not refunded after flight being cancelled by the airline Closed
I had a flight from Kolkata to Lilabari on **/**/****. The flight was cancelled by the Airline. I had used Goibibo's platform to book the tickets. Ever after logging a service request (********), I am yet to be refunded. They are not responding...
Apr 22, 2019 by Ramanuj
Make My Trip - Customer harassment done Closed
We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...
Apr 18, 2019 by Anushruti chatterjee
Qnet India Vihaan Direct Selling Pvt Ltd - Regarding travel package refund Open
One of my close friends cheated me with Qnet business. On Sept **** he called me and asked me for doing business. I said no then he convinced me for ***** Rs. Which I thought is not that big amount I gave him. He did not mention anything about ...
Apr 17, 2019 by Kritika Joshi
Oyo - No response from customer care Closed
I booked Oyo sober dreams Hinjewadi Pune hotel for ***/-. After reaching there I came to know due to the electricity issue they couldn't allocate the room to me. They ask me to place a call to customer care to adjust in the nearby Oyo hotel. A...
Apr 16, 2019 by Sujay Navghare
Goibibo India Private Limited - Refund not processed for flight cancellation Open
My Flight from Kolkata to London (PNR: REVWFI) has been cancelled by Jet airways. Also, in the mail, it is written that I am eligible for a full refund. Please help me in getting the refund ASAP. My frustration is at a peak as none of Goibibo e...
Apr 12, 2019 by Anupam Sharma
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