Goibibo.com - Cancellation Refund of flight ticket ^Open

Hi, I have booked the flight in Goibibo.com from Bangalore to Jeddah (SA). i request for the cancel the ticket to goibibo, they told they are going to do the cancellation process and refund the amount. But unitl now it has to not at cancelle...

Jun 04, 2020 by Shaik Khalid Basha

Yatra Com - Refund of Cancelled flight ^Open

Airlines : Qatar Receipt date : ** Feb **** **:** Travel date : **st April **** Travel ban start date : **rd march **** First request raised : **/**/**** Duration since first request : ** working days . Description, I have booked a t...

Jun 04, 2020 by Abhijit Ainapur

Yatra.com - Not getting my refund ^Open

I have booked my ticked for **th April ****but flights got cancled due to covid** . I have clame for my refund on ** April **** for cancled flight its more then a month I have ask many times for my money they are replying with RESOLVED status ...

Jun 04, 2020 by Mayank Mishra

Goibibo - Refund not received for the bus ticket ^Open

I have booked a bus ticket from chennai to nagercoil on may * ****. Then I got a message from goibibo stating that your bus ticket has been cancelled due to covid **. But even after a month goibibo is blocking my money and refusing to refund. T...

Jun 03, 2020 by Bindhu M

Goibibo - Wrong amount refund ^Open

Hello, My name is Vikash Kumar and Here is my PNR - LEKPPY for a flight booked on ** April **** during Lockdown on goibibo website as DGCAIndia says full refund will be provided to the customer so the airline company (Indigo) refunded full amo...

Jun 02, 2020 by Vikash Kumar

Make my trip - MakeMyTrip Holiday Package Refund due to ^Open

I had booked a trip to BALI. Booking date is **th Jan **** and Travel date is **th March ****. There was no news regarding corona virus when I made the booking. But based on the coronavirus outbreak situation and travel advisory from the govern...

Jun 01, 2020 by Tofan Mohapatra

Make my trip - Refund not issued correctly ^Closed

Hi, I have booked my flight from Blr-Vtz for **th April on MakeMyTrip for ₹****. Later on due to Covid-** I rescheduled it to **nd March by paying ₹****. Unfortunately the airlines has to cancel the flight due to Janta Curfew. I spoke to In...

Jun 01, 2020 by Surendra Babu Balivada

Makemytrip - Amount incorrectly refunded to Wallet ^Open

My flight was booked for *th July ****. I received a mail from the airlines on **th March that the flight was cancelled due to operational reasons. I contacted Makemytrip to enquire about the same and the person contacted was trying to blame me...

May 31, 2020 by Nikhil K Soman

Cleartrip Flights - Zero Fake Support from Cleartrip ^Open

I booked a flight from Nagpur to Pune on **th may of date *th June, time - **:** to **:**. This was a flexi ticket which I opted by giving an extra amount of ₹ *** ( approx ). So as my planned changed so when I tried to reschedule the ticket ...

May 31, 2020 by Nikhil Ujwal Gaikwad

Paul Merchants Ltd - Paid for a service which was already included in itinerary ^Open

My itinerary already included access to ferrari world and Warner Bros in Abu dhabi. However, there i was denied the entry and i paid the entry fee separately to have access to those parks. On following up with the Paul Merchants Ltd (Travel Age...

May 31, 2020 by Umesh Bhanushali

Yatra - Money not refunded for Cancelled Flight ^Open

I booked an air india flight scheduled for *th June, ****, on ** May'** , with Booking Ref No. ************* , and PNR JLRTT. But even after deducting the money, my travel status showed unconfirmed, and I did not receive any ticket. So I tried...

May 31, 2020 by Sameek Kundu

Make my trip - Flight ticket Booking ^Open

I booked connecting flight from Bangalore to Nanded(Stage-* Bangalore to Hyderabad stage-*Hyderabad to bangalore).after booking ticket from make my trip portal I got NF************** as booking ID. I suppose to travel next day after booking the...

May 31, 2020 by Vishal Padre

Make my trip - Whole PNR cancelled while issuing fare difference refund ^Open

I booked a flight ticket for my friend and his father from Make My trip (MMT) for ** April ****. But due to coronavirus situation at this time on ** April I rescheduled the flight on *th Feb, **** with Indigo website. As the new booking was of ...

May 31, 2020 by Surajit Pramanik

Easemytrip.com - Refund not given ^{Awaiting Details}

I booked ticket from easemytrip on **/**/** and its cost me **k+. Due to covid** flight got cancelled from airlines and after checking with airlines, they said you can get full refund from where(easemytrip) you booked ticket. I tried to call so...

May 31, 2020 by Vishal Surve

Make My Trip - Flight cancelled by Airline due to COVID19 refund is not received yet no number through which we can ^Open

Dear, Pls pls pls help me out i'm in big trouble no one is helping me out From last * months i'm requesting make my trip to refund my money these guys are just taking time from me they fake promises that they will be providing a supervisor cal...

May 30, 2020 by Ayush Singh

HAPPYEASY GO - Refund not Received ^Open

I booked Singapore air ticket through happyeasy travel agent app,from mum to kualalumpur dep *.*.**** and return on **.**.**.but due to ongoing pandemic corona flights were cancelled and i contacted their CC and they informed me to apply for re...

May 30, 2020 by Dharmesh Dhansukhlal shah

Goibibo - Refund of Money from GOIBIBO wrt PNR KKRJGD ^Closed

I had booked one Indigo air tickets with the website GOIBIBO from Allahabad to Mumbai with date of Journey – **.**.**** & Mob: **********. Subsequently I received a SMS / Mail that above ticket has been cancelled due to COVID ** on account of...

May 29, 2020 by Sandeep Gupta

Yatra.com - Refund not received ^Open

I had booked a flight for **th April from bangalore to kolkata and airlines cancelled the flight due to COVID-**. Booking ID -************* PNR- S*J**G The same was under cancellation protection policy from yatra. In their app, they hav...

May 29, 2020 by Asmita maity

Yatra Com - Credit Shell amount not available for further booking ^Closed

Booked flight tickets from Jaipur to Bangalore against PNR number: ZNB*YA, which got cancelled on **st March by airline due to nationwide lock down. Airline had refunded the money to Yatra.com and I could see the credit shell amount on the Mana...

May 29, 2020 by Amit Maheshwari

Go Ibibio - Credit Shell utilisation problem ^Open

I had booked multiple air tickets through Go Ibibo but got cancelled due to COVID ** situation however they mentioned that there is credit shell available future bookings. I tried to utilise the same but couldn't succeed. I have been trying for...

May 29, 2020 by Nabajyoti Kaushik

Cleartrip Com - Refund Related ^Open

I booked airticket of Lufthansa from cleartrip.com. And flight no.LH-*** from Lester B Pearson (YYZ) to Frankfurt(FRA) was cancelled of *nd June ****. Now as I am calculating refund from Cleartrip.com. I am getting this output : "We are una...

May 29, 2020 by Hiren Mistry

Yatra - Refund rejected saying not refundable ^Open

Complaint Id: ***** (It was marked resolved without any refund and baseless remarks) I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. **...

May 28, 2020 by Hirak Jyoti Deka

Make my trip - Refund not received ^Open

I booked a flight from dehradun to cochin through make my trip.Make my trip alloted me a connection flight from jaipur.The airlines alloted to me was spice jet from dehradun to jaipur and go air from jaipur to cochin.The flights were cancelled ...

May 28, 2020 by R Krishnadas

Expedia - Refund Issue ^Open

I have booked a tour package from Mumbai to Bali on **nd March **** with Expedia but due to Coronavirus my flights got cancelled by the Malindo Air, when I spoke to expedia customer care they told me that they can't help me in this matter and g...

May 28, 2020 by Urvik Patel

Goibibo and Irctc - Goibibo is doing fraud ^Open

Hi, i have booked a ticket from goibibo and one from paytm. Due to covid train cancel, IRCTC automatically refund the amount to both companies, paytm had refunded my amount but goibibo is not refunding my money and there is no option they have ...

May 28, 2020 by Satyam mishra

Yatra.com - Refund Fare ^{Offered Resolution}

Dear Sir/Madam, Flight - Vistara UK - *** PNR - N*JG*H Passenger Name : Manak Agarwal Contact number - ********** Booking Reference Number - ************* I am writing to you in connection with the above flight which was bo...

May 26, 2020 by Manak Agarwal

Cleartrip - Refund not received from cleartrip ^Open

Hello, I booked a ticket from cleartrip for my journey to Bahrain from Mumbai with AirArabia airlines on **th march. The trip was cancelled by airline due to covid **.I opted for a refund with cleartrip and they said youll receive refund after...

May 26, 2020 by Aniket Mangesh Dalvi

Makemytrip - Booking Id Cancellation and refund ^Open

Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...

May 26, 2020 by RAJIV RANA

Make my trip - MAKE MY TRIP DUBAI HOLIDAY PACKAGE ^Open

I HAVE BOOKED THE HOLIDAY PACKAGE THROUGH MAKE MY TRIP ON **TH JAN **** FOR THE PERIOD OF *TH MAY **** TO **TH MAY **** & PAID THE FULL AMOUNT Rs******.*/- & THE SAME PROOF IS ATTACHED. AS THE PACKAGE IS CANCELLED BECAUSE OF WORLD WIDE COVID-*...

May 26, 2020 by Vipul Jain

Yatra.com - Flight Ticket cost not yet refunded ^Open

Hi Team, It's a matter of deep concern for me that "My booked/confirmed flight Indigo E-ticket (for May **th) was CANCELLED directly by Airline as seen today morning (May **th morning) in my ticket status from yatra.com (snap was captured im...

May 25, 2020 by Shreyas Srivastava

Yatra - Refund not issue for Cancellation Protection Amount ^Open

I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. ****. I have been following up with Yatra to get back the other amount which amount to - ...

May 25, 2020 by Hirak Jyoti Deka

Happy Easy Go. Com - No refund recevied ^Open

I had booked the ticket for Mumbai Cochin Mumbai through Happy Easy go for air Asia airline for the month of April ****. But due to Covid -** the flight got cancelled and as per the air Asia rules I am allegeable for credit note from them for t...

May 25, 2020 by Dimple Joshi

Make my trip - Didnot refund full amount ^Open

I had booked a ticket from vijayawada to goa on march ** trough make my trip using bajaj finserv card.Due to covid -** .All the flights were cancled and the airlines give full eefund i.e Rs:****.** but the make my trip processed only Rs:****.**...

May 25, 2020 by RAVI TEJA MAMILLAPLLI

Goibibio - Refund not credited i my account ^Open

I have booked ticket from Baroda to lucknow on ** March and my booking is not confirm and my amount was deducted and even i have not cancelled my booking and yet goibibo is not replying and giving my amount . so please refund my amount **** ...

May 24, 2020 by pooja

Goibibo - Flight Cancellations refund issue ^Open

I have booked for Pune to Bangalore flight for my family for the travel date **-Mar-** but due to Covid** pandemic flight got suspended and now I am trying to contact Goibibo customer care but they are not contactable and I am unable to get any...

May 23, 2020 by ASHISH MODI

Goibibo airlines - Non refund of amount for a cancelled flight ^Open

Booked * tickets for Trujet *T-*** on ** May ****, departing time **:** with PNRs EF**E* and U**E*B. The flight is cancelled due to corona outbreak. Due to the reason being the flight itself is cancelled im eligible for a full refund of rupees...

May 23, 2020 by Hanuma Akula

TravBond Travels - Financially ad metal harrashment ^Open

We have Booked a Europe travel package through a agency called tavBond travond address C-** First Floor, Acharya Niketan, Mayur Vihar, Delhi, ****** and we have paid *,**,*** rupees through Mr Siddharth and Mr Anshuman **k paid in the month of ...

May 23, 2020 by Nirmala Panwar

Yatra - Flight cancelled but amount is not refunded ^Closed

Hello, I have booked a flight from Bangalore to Patna for **th April **** in spicejet airlines from Yatra.com. Flight got cancelled due to covid**. As per spicejet they have refunded the full amount to yatra on **th may ****. I have emailed a...

May 22, 2020 by Manash Kumar ghosh

Goindigo - Refund from airlines ^Open

I booked Indigo airlines ticket through goibibo agent. Due to covid-** outbreak, flights have been cancelled. Now, instead of giving refund, they just give credit shell with defined limit date. I booked ticket for particular planned tour act...

May 21, 2020 by Dhaval shah

Easemytrip.com - Refund not received ^Closed

I booked my ticket on * march **** from goa to surat For * April **** in spicejet by EaseMyTrip.com. Due covid-** pandamic lock down was started from ** march. So i cancelled ticket on *st april ****. I purchased free cancellation insurance opt...

May 20, 2020 by Chetan Lad

TRUJET - Refund not given ^Open

Journey/Booked Trujet flight from Tirupati to Hyderabad on **th May **** , due to Corona virus government has declared to suspended all the flights , hence I requested Makemy trip to raise the request number *****************. And I keep follow...

May 20, 2020 by Thirumal

Travel Sevak Ltcsafar Com And Travel Co India - BOOKING ADVANCE NOT REFUNDED ^Open

My father booked a tour package from MAA to IXZ and back (**-** mar **) inclusive of air tickets, travel, accommodation with meals. Our deal was, if trip is cancelled due to any reason full amount excluding cancellation charges of air ticket i...

May 19, 2020 by Swastik L Patel

Goibibo and Irctc - Money not refunded ^Open

I had booked TWO train tickets through Goibibo and those tickets were cancelled by the IRCTC due to COVID - ** and the amount was refunded by them BUT they transferred only the amount of one ticket. They had send me the message that the amount ...

May 19, 2020 by Balaji Vishnu Sai Vanapalli

Easemytrip.com - Flight Cancellation Refund ^Closed

I cancelled my * flight tickets booked on easemytrip.com for flights scheduled in March. Even though the airlines have refunded back the amount to EaseMyTrip (as mentioned in an e-mail by the airlines), neither EaseMyTrip has refunded back the ...

May 18, 2020 by Sudeep Sukla

Make My Trip - Money not refunded ^Open

I Had Booked Train Ticket Through Make My Trip And That Ticket Was Cancelled By Irctc Due To COVID - ** And The Amount Was Refunded By Them To The E - Wallet BUT Now The Amount Was Not Refunded To My Account By Make My Trip....

May 18, 2020 by Balaji Vishnu Sai Vanapalli

Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff ^Open

Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...

May 18, 2020 by Anshu Katiyar

Goibibo airlines - Refund amount not transferred ^Open

I have booked a ticket from goibibo but i had to reschedule it as it was in the early days of lockdown after which flights got suspended. While rescheduling I had a refund amount of **** INR which would have been refunded to goibibo as you can...

May 17, 2020 by Abhishek Mahajan

Make My Trip Pvt Ltd - Poor services and lack of accountability thereafter ^Open

Lack of support from makemytrip in rescheduling flight from Paris to Delhi which was allowed by airline at free of cost. Consequently, had to book a new ticket and have been requesting makemytrip to refund the original ticket amount. Makemytrip...

May 16, 2020 by TANUPRIYA

Easemytrip.com - Money not refund ^Closed

I booked ticket on easemytrip march due to coronvirus pendmic indigo has been refunded my amount **** rupees on ** march till I didn't get my refund. I raised ** times compaint but one hear my complaint. Watsapa service is worst service. If y...

May 16, 2020 by Sazid alam

Goibibo - Flight Refund ^Open

I have booked ticket for Delhi to Bhubaneswar Vistara Flight which was on *rd April . But it got cancelled due to COVID situation . So , I called to Vistara Airline and ask for refund . They have initiated my refund on **th March itself. And to...

May 16, 2020 by Dheeraj Manchanda

Goibibo - Goibibo flight tickets refund ^Open

I booked a flight ticket for * members from Bangalore to Trivandrum for March ** ****. But I could not travel because of Covid-** issue. But they have not refunded the amount nor given option of booking tickets for alternative date....

May 14, 2020 by Subash Lal R

Yatra Com - FLIGHT BOOKING CANCELLED MONEY NOT RETURNED ^Closed

I Have Booked A Flight Ticket Through Yatra.Com On *st Feb **** And As Soon The Covid** Scenario Became Deadly And The Lockdown Started Happening Across Globe, I Got My Ticket Cancelled On *th Mar ****. I Got An Email From Yatra That My Refund ...

May 14, 2020 by Kasi

Veena world - REFUND AND CANCELLATION ^Open

We have booked tour with Veena World on **th Jan **** and on **nd Jan **** Veena World cancelled the tour due to non availability of seats and convinced us to postpone the tour to * April **** which was previously scheduled on ** March ****. ...

May 14, 2020 by Tabresh Shaikh

Yatra Com - YATRA FLIGHT BOOKING CANCELLED MONEY NOT RETURNED ^Closed

I have booked a flight ticket through Yatra.com on *st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on *th Mar ****. I got an email from Yatra that my refund ...

May 13, 2020 by Kasi

Duniya zamana com - Nonpayment of refund amount ^Open

I had booked my Honeymoon Trip to Kerala through Travel Triangle site. The travel agent was Duniya Zamana. The trip was booked for **th May **** (*Days * Nights). But due to COVID-** my marriage was postponed. So I got in contact with trave...

May 12, 2020 by Valentine Fonseca

Make My Trip.com - Airlines agent ^Open

Complaint: *. I have booked a flight ticket for two persons i.e. Venkataraman Sekharan and A.M.Parvathy on **th March **** for travel by indigo flight on ** April ****. (encl.*). *. Since the lock down was extended by Government of India, I...

May 12, 2020 by Venkataraman sekharan

Easemytrip.com - Travel Refund of lock down period booking ^{Offered Resolution}

I booked my travel tickets to travel on **th march **** from Bangalore to London through easemytrip.com. The flight company is Etihad. As per goivt restrictions, the flight is canceled, and easemytrip is not refunding my travel amount....

May 12, 2020 by Shelly Srivastava

Yatra.com - New Flight ticket not issued ^Open

I booked a ticket in yatra.com in Etihad airlines for a ticket from Toronto to Chennai traveling between May * to May **. I have requested them to cancel my tickets initially but they would not agree to mention that this nonrefundable ticket. I...

May 11, 2020 by Priya Varshini G

GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber City Phase III GurgaonIndia - Refund Not Made ^Open

On **.**.**** I had booked hotel River View Retreat, Jim Corbette National Park for the period **.**.**** to **.**.****. Then on **.**.**** I came to know that govt. may declare complete lock down on account of COVID-** for **.**.****, so I req...

May 11, 2020 by Wasiqur Rahman Khan

Goibibo - Goibibo not refunding the amount ^Open

I am writing to you to raise an issue about: Train Services The issue that I have experienced was: Hi Team, My name is Sanil. My registered mobile no with goibibo is **********. I have two train tickets booked for may *th and may **th. Now ...

May 10, 2020 by Sanil mohan

Kesia holidays - Kesia holidays ^Open

hello all i have booked the honeymoon package through kersia holidays and i have paid aroung ***** for air ticket and ***** for advance to kesia holidas on feb ** (*****) and **,*** on feb **th ,due to the coronova virus all the flight...

May 09, 2020 by Vikram Hegde

Goibibo and Irctc - Refund of cancelled train tickets ^Open

My train tickets having journey date *nd April, **rd April ,*rd May and *th May ,all cancelled due to nation wide corona lockdown, but it's now over ** days stilll no refund from ur end . Checked all through IRCTC , I found all tickets amount ...

May 08, 2020 by Dandapani desati

Goibibo and Irctc - Refund for cancelled train ^Open

I have booked train tickets through goibibo for May * **** and may * ****. Both the trains were cancelled due to lockdown IRCTC have initiated the refund long back still I have received it. Im in a tough situation now I need that money immediat...

May 08, 2020 by Jebin J

Redbus - RedbusBus got CANCELLED REFUND NOT given back ^Closed

On **th January ****, I cancelled my two ticket which i booked on Rebus from Coimbatore to Tiruvannamalai. But , i still did not receive by refund amount (rs:****).I called them so many times.Kindly please help me to get the refund amount from ...

May 07, 2020 by Ramya

Make My Trip - Hotel booking cancellation refund not possible ^Open

I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my boo...

May 07, 2020 by Dr Sachin George

Makemytrip - Bad experience ^Open

Booking id: NH************* . I booked this hotel for * guest . Checkin only late night but totally very very bad experience. This hotel receptionist firstly not accept online bookings however I argue with them so they give room but room was ve...

May 06, 2020 by Daniel

Goibibo - Reschedule of International Flight Not being done ^Open

I had booked AirAsia flights from Chennai to Denpasar (Bali) (**th June ****) and back (**th June ****) via Goibibo (Booking ID MYSMF*********). However given the situation with Covid-**, I have decided it would be wise to reschedule my trip. I...

May 06, 2020 by Brian Pacheco

Goibibo - Goibibo Refund for cancelled ticket is not received ^Open

I booked ticket for * person on *st march from Chennai-Kolkata ( PNR-EPI*HE). On **th march i received message from the airline(Indigo) about flight reschedule due to some issue with an option of cancellation of ticket for Zero charges. I cance...

May 06, 2020 by Jalal Uddin Mondal

Sab dekho duniya - Want full Refund of Bali and kashmir Tour ^Open

I booked for * tours through Sab dekho india.com tours and travels Pune person name Mukesh Ahire my first tour is scheduled on dt *th may **** return date is **th may **** location Bali ,indonesia total advanced given *****/- tourist compa...

May 05, 2020 by Umesh Borse

Easemytrip.com - Flight cancelled by Airlines due to Pandemic Agent paid only 2 amount ^{Awaiting Details}

I booked air tickets through Easemytrip.com for my Bangalore-Katmandu-Bangalore with travel dates to & from on *th&*th April **** respectively. The Booking reference was EMT******** dt:*th Jan ****. Me & My wife are senior citizens and was comp...

May 05, 2020 by Balachandran Rajagopal

Travel house Pune - Travel agent fraud ^Open

I had purchased a tour package to Dubai from Travel House Pune, *th, floor, Chetna Apartment, Opp. Kotak Mahindra Bank, East Street, Camp, Pune: ****** for the dates **st April to ** April **** and made them payment by cheque. Two cheques were ...

May 05, 2020 by Iliyas Katchi

Cleartrip - Refund nt processed even after 60 days ^Open

I booked ticket from seoun ( south korea) to Singapore and Singapore to india through cleartrip for travel date * march , but when i landed airport Singapore airlines not allowed foreign passenger to board flight due to covid ** situation henc...

May 05, 2020 by Akshay yadav

Goibibo - Refund of cancelled flight ^Open

I have booked my air tickets on Lufthansa airlines to Austria in Dec **** and later tried contacting goibibo since February, when Lufthansa announced to refund the amount due to COVID-** scare. Unfortunately there is no proper response from the...

May 04, 2020 by Mallikarjun Reddy K

Easemytrip.com - Making fool of customers ^Closed

I Booked A Ticket For **th April **** With Air India From EaseMyTrip Although The Flight Got Cancelled And I Done The Process As Told By The Company For Refunds. They say they will initiate the refund in * to * days still no update yet. Only ma...

May 04, 2020 by Belal Azmat

Makemytrip (india) Pvt. Ltd. - Train Ticket refund not issue ^Open

I've booked two train tickets for **th April **** on makemytrip(mmt). Upon the extension on COVID-** Lockdown the train got cancelled. But the mmt app shows the trip as completed and so I cannot request for a refund on the same. I've Contacted...

May 03, 2020 by Akshay Premanand

Yatra.com - Refund not got processed on cancellation of flight ticket booked by Yatra com ^Closed

I have booked a flight ticket through Yatra.com on **st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on **st Mar ****. I got an email from Yatra that my refu...

May 02, 2020 by Feroz Khan

Cleartrip - Refund for the flight tickets worth ^Open

Booked the two return tickets for *th May onward and **th may return from Jaipur to hyd on ** Jan via amazon who has partnered with Cleartrip to book flight tickets and owing to lockdown, the flights are not operational so contacted Spicejet wh...

May 02, 2020 by ANKUSH

Happy Easy Go. Com - Flight ticked amount not refunded ^Open

I booked an Indigo Jaipur to Bangalore flight on *th March **** with travel date **th March **** along with an option to reschedule it for free in case my travel plan changes. I would just need to pay fare difference and airline cancellation fe...

May 01, 2020 by Shubham Agarwal

Ibibo Group Private Limited - Domestic Flight Refund ^Open

I have booked the flight ticket for **th Mar from Amritsar to Bangalore but it was canceled by airline because of janta curfew and same time the initiate the refund and transfer to Goibibo, but still i have not received the refund, i have rece...

May 01, 2020 by Yogesh Malhotra

Tripfactory - Refund not processed ^Open

Booked a package from TripFactory (Travel during Feb ****). In the entire duration of the tour, there were multiple bookings cancelled at the last moment which left a very bad taste in our holiday. There were * such occasions of refund which wa...

Apr 30, 2020 by Deba Prasanna Das

Yatra.com - Refund not credited ^{Offered Resolution}

Booked A Flight On The Yatra Website(Ticket Attached). The Flights Got Cancelled And Rcvd An Email Confirmation On **th March From Yatra.Com. A Refund Initiation Email For Inr **,***.** Was Also Rcvd After A Query Was Sent. As Per The Email The...

Apr 29, 2020 by VISHWAJEET PRATAP SINGH

Yatra Com - LOOT ON THE AIRLINE FARE ^{Offered Resolution}

I have booked a ticket from Bridgetown to Delhi for my brother in law with British Airways, where while booking the ticket they showed me the fare of ****** rs and their year online fees **** rs, which total comes to ****** rs. I had Standa...

Apr 29, 2020 by Jishu John

IRCTC - Amount not refunded ^Closed

.PNR ********** ticket cancelled, Amt *** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt was booked....

Apr 27, 2020 by Bikash Kumar Panda

IRCTC - TDR refund from IRCTC against train diversion ^Open

IRCTC ticket booked on line for journey on **th Feb **** from Anantpur to Bengaluru. SWR diverted the train ***** on **th feb. TDR ************ was filed on **th Feb ****. many reminders have been sent to IRCTC. They attribute non payment due...

Apr 27, 2020 by A V Prasanna

A M SAFARI CORBETT NATIONAL PARK - Refund not provided by the travel agency ^Open

I have booked *days and *night tour package which includes * safari jeep and * room for one night and paying Rs - ****/- in advance and rest amount to be paid on arrival for the period **/**/**** to **/**/****. But due to spread of Covid** and...

Apr 25, 2020 by Santosh Kumar GUPTA

Make My Trip - Credit Shell of full amount not given ^Closed

I have booked an international flight ticket through MMT on british airways and due to corona virus i had cancelled my travelling where it was clearing mentioned on MMT and British Aurways website that they are providing full credit with * year...

Apr 25, 2020 by Amit Jain

Goibibo airlines - Refund ^Open

I had booked a flight via Goibibo ,from manila to new Delhi Flight cancelled due to corona outbreak (travel bann in india from PHILIPPINES Malaysia and afganistan order from indian govt dated ** march ****). Total amount was *****(*...

Apr 25, 2020 by Jamaldeen

Goibibo airlines - Refund for flight tickets ^Open

I have booked a ticket for Mumbai to newdelhi on **.**.**** through goibibo. Ticket was confirmed in vistara airline on **.**.**** and amount for rs ***** is deducted. Soon after deductions a message came from vistara that flight is cancelled...

Apr 23, 2020 by Jeetendra Arya

Cleartrip Flights - Refund not processed after so many followups ^Open

I have booked a flight with trip ID ************ for my family travelling from Kuwait to India and return . Although the airlines (Indigo) has refunded the amount to cleartrip,they are not transferring the amount in my bank account .Every time...

Apr 22, 2020 by ali danish Raza

Yatra Online Pvt Ltd - Neither refunding full flight ticket booking amount nor allowing free travel date medification due t ^Closed

My round trip flight from Amman to New Delhi has been cancelled by Etihad Airways (booked through Yatra.com) due to the ongoing COVID** travel restrictions and neither I am being refunded the full booking amount nor I am allowed to change my da...

Apr 22, 2020 by Mohd. Arsh Akram

Sab dekho india - Sab dekho india tourism big fraud ^Open

I booked for * tours through Sab dekho india.com person name Mukesh Ahire my first tour is scheduled on dt *th may **** return date is **th may **** location Bali ,indonesia total advanced given *****/- tourist company arrange tour from...

Apr 19, 2020 by Umesh Borse

Yatra.com - Yatra Cancelled Package without refund ^Closed

I booked a honeymoon package with Yatra for **th May **** They cancelled my booking for May which i understand but against my booking they are providing me with the voucher of Malaysian Airlines that too after **% deduction. Its a complete l...

Apr 18, 2020 by Pawan

Happy Easy Go - Fraud Cheating by HappyEasyGo ^Open

I made * bookings from MAA to RDP (cost- *,*** INR) and TRV to MAA (cost-**** INR). On that day after some time, I cancelled the *st booking and called HappyEasyGo regarding the cancellation and how they will be processing the amount so that I ...

Apr 18, 2020 by Abhishruti Mandal

Goibibo - Flight cancelled negligible refund ^Open

*. Please refer booking ID NDC**PRDT booked through goibibo. *. I have been refunded Rs ***/-for my ticket PNR NNRZWG from Delhi to Nuremberg on ** Mar ** out of Rs ***** paid. *. The reason for cancellation was because of cancellation of ...

Apr 18, 2020 by Aakash Bajaj

Easemytrip.com - Refund not provided by easemytrip ^Closed

Airlines named trujet They have themselves cancelled entire flight due to operations reasons. My PNR number is SQA**k. I have booked * tickets from EaseMyTrip. I need my full refund as soon as possible. I need my refund status. But there is no ...

Apr 17, 2020 by Viral gujarati

Goibibo - Refund amount not recieved ^Open

I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...

Apr 17, 2020 by Irfan Ahmad Patloo

Goibibo - Refund for flight cancelled due to outbreak of corona ^Open

I have had a ticket from manila to new delhi via bangkok Kolkata on ** /** march Having pnr no JG*FQH from manila to Bangkok... BPEWKE FROM BANGKOK TO KOLKATA TO NEW DELHI as per indian govt the flight bann from philipines (port of ori...

Apr 17, 2020 by Jamaldeen

Ease my trip - Refunds of flight ticket ^Closed

I had booked a flight ticket from Delhi to Port Blair, PNR No. X**Z*C via Ease My Trip website. My journey was scheduled on ** March ****. But due to corona virus outbreak I cancelled my ticket with airlines and they initiate a ticket of cancel...

Apr 16, 2020 by Adarsh Mishra

Easemytrip.com - Refund amount for cancellation of flight tickets not returned back to customer from easemytrip onlin ^Closed

I have booked a flight by Indigo airlines from Patna to Hyderabad and return ticket from Hyderabad to Patna via easemytrip.com. Due to cancellation of flight, Airline offered to cancel tickets with full refund option. I chose to cancel both tic...

Apr 14, 2020 by Binod Kumar

OYO Rooms - Cheated by OYO Rooms ^Closed

This is regarding my Booking ID MUFT****. I had booked with hotel OYO ***** Mumtaz Mahal in Agra for *th March ****. On the after noon of *th March ****, i got to know from the manager of the property that the property was going to be closed f...

Apr 14, 2020 by S Arefin

Make My Trip - Didn t Recived Refund ^Open

I booked a hotel using mmt on * jan **** due to lockdown i cancelled it on ** march but till today ** apr **** no refund is issued under my favour and when i contacted mmt representatives then the asked for bank statement and said that wait for...

Apr 13, 2020 by Sonu Singh

Goibibo - Airline ticket booked on goibibo where the ticket pnr failed but the amount got deducted from my acc ^Open

Hi, I had booked for * persons for travelling from Kolkata to Hyderabad on the **th of March ****. I had made the payment and it got debited from my account but the transaction shows payment failed on your side. Amount Rs ****, ref :BIL : GI...

Apr 10, 2020 by Abhishek mitra

Happyeasygo.com - Rescheduling refund not given by travel site ^Open

I, Rachit Agarwal, booked an online return e-ticket ID ****************** Budapest-Delhi from happyeasygo.com with onward travel date **/**/**** and return date **/**/**** from Alitalia airlines (PNR VPXROC). The ticket was free rescheduling fo...

Apr 06, 2020 by Rachit agarwal

Yatra Com - Refund of amount ^Closed

March ** I had booked a bus ticket through yatra mobile application... But booking is cancelled from bus operator because of lock down issue... But still status of my booking did not changed.... But now they had changed the bus booking status o...

Apr 05, 2020 by Sunil Kumar R

Happyeasygo India Private Limited - Refund against cancellation of flight ticket not received ^Open

I booked an Indigo flight (PNR - LFLZQV, Kolkata-CCU to Chandigarh-IXC, scheduled on April **, ****) on February **, **** through HappyEasyGo. Later on March **, amidst COVID-** scares, I cancelled the booking directly through the Indigo websit...

Apr 03, 2020 by Suman Das

Makemytrip (india) Pvt. Ltd. - Refund not received of ^Closed

The issue that I have experienced was: My son has booked tickets on **th Feb **** for * of his friends from Moscow to Mumbai (** June ****) & Mumbai to Moscow (* Sep ****) for URAL Airlines thru Make My Trip. He booked these International ticke...

Apr 03, 2020 by Sunil A Doshi

Yatra - Yatra demanding additional charges for amendments due to corona ^{Offered Resolution}

I booked a package through Yatra from M **-** but the trip got cancelled due to Corona virus. Now they are demanding ***** hotel amendment. If I don't pay they are going to cancel entire trip. I already paid Rs. **** for flight amendment. They ...

Apr 01, 2020 by Rohit Chelluri

Goibibo - Not giving refund for Covid cancellation ^Open

Had booked * tickets from mumbai to Melborne (Booking Id: AMDO*SO*Y ), Sydney to Gold Coast (Booking Id: MYSMF*********) and then Brisbane to Mumbai(Booking Id: MYSMF*********). most of the travel is by Malaysia Airline ... when i spoke to ai...

Mar 31, 2020 by Sudesh Ravi Malik

Make My Trip - Refund And Cancellation waiver By Make My Trip Cheated as No one Picks Call for existing booking ^Open

I have canceled my flight ticket to Booking ID - NN ************* Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****. Just because Make My Trip has not guided their customers whose tickets were already booked. They...

Mar 30, 2020 by Rahul Pathak

Travel Triangle - Refund for tour cancellation from Travel Triangle ^Open

We had booked a tour to Assam & Meghalaya from Travel Triangle from *nd April to *th April. An advance of **k odd was paid towards the booking amount. Now due to country lockdown we asked them for a refund or an extention of the tour for a year...

Mar 28, 2020 by Niyati Whawal

Make My Trip Pvt Ltd - Wrong refund issued ^Open

I have a problem with my booking no. NF**************. It was an Indigo flight booking from Bangalore to Bhopal on **th Apr booked through Make My Trip. I got the flight ticket canceled directly from the airline on Mar **. The airline issued a ...

Mar 28, 2020 by Ashish Chaturvedi

Yatra - Yatra com not responding to cancellation ^{Awaiting Details}

I booked a flight from Ahmedabad, India to Halifax, Canada which I need to cancel because of traveling restrictions posed by Canadian government over COVID-**. Yatra.com is not responding to any mails and they have stopped all their phone lines...

Mar 27, 2020 by Rutwij Makwana

air asia airlines - Air Asia Cancelled the flight didn t refund the ticket cost ^Open

Hi , I had booked a ticket from hyd- bbi on *th of jun **** . Air Asia cancelled the flight due to operational issues and I asked my travel agency IRCTC to cancel and get me a full refund. Irctc without even reading the mail cancelled the ticke...

Mar 23, 2020 by RAJENDRA KUMAR JENA

Go Leisure International Holidays Pvt Ltd - Coronavirus IssueGoLeisure Holidays Denied to reschedule my Trip to Goa ^Open

I have booked a Family trip to Goa which is scheduled on **rd March,**** till ** March,****. When asked to reschedule this trip due to Coronavirus issue in the country and locked which include Goa state too, company denied to reschedule and not...

Mar 22, 2020 by Ganesh Dattatray Bharte

Thetravelclub Co In - Fraud Travel Agent ^Open

The Travel club.co.in / The ride travel First of all, they go by the other name “the travel club” when you reach out to them for any travel enquirers and if you search by that name in google you will end up seeing lot of other “legitim...

Mar 22, 2020 by Arvind Agrawal

Goibibo - Not refunding money ^Open

Visa on arrival was cancelled by thailand on the day I was departing .I booked tickets from go ibibo of air Asia ..while air Asia is giving refund to its customer go ibibo isn't .. air Asia told to ask refund from goibibo but they don't have an...

Mar 21, 2020 by Kshitij Ranjan

Sharing Travels Pvt Ltd - Travel Agency not helping in refund ^Closed

We had planned our family vacation to Maldives with Sharing Travels Pvt Ltd through Travel Triangle. Out trip is scheduled between *nd Apr to *th Apr ****. Due to the outbreak of COVID**, our flight of GOAir in which the tickets were booked als...

Mar 20, 2020 by Vasantha Nadar

Easemytrip.com - Refund not done ^Closed

I had recently booked a flight from Mumbai to dhaka for **th March, ****.the same got rescheduled by the airlines. I then had it again rescheduled on **th March, ****. Neither did the said website sent an email nor a message regarding the two t...

Mar 20, 2020 by Mehnaz

Easemytrip.com - Cancellation Refund ^Closed

We have booked a ticket vide ref: no.EMT******** to Chennai-Port Blair-Chennai for * passengers for site seeing through EaseMyTrip at Indigo and Spicejet. But as per Government notification issued by Health Secretary, in order to prevent the ...

Mar 19, 2020 by Karthick Ravichandran

Goibibo airlines - Negligence in resloving Reschedule of Flight Ticket ^Open

I booked a ticket from GoIbibo on **-**-**** as detailed below: GoAir (G****), PNR K*SM*Y, {**:** am Ranchi} to {**:** pm} New Delhi at Rs.**** for two persons. Due to Corona pandemic, I rescheduled it to **-**-****, using the online service ...

Mar 18, 2020 by SIRISH KUMAR SONNY

Air India Airlines - No response form Air india regarding cancellation postponement of tickets ^Open

We have booked flight tickets using Air india website from Vijayawada to tirupathi on March **nd and return flight on **th March from Tirupathi to Vijayawada,Due to Corona out break and as per the government guidelines and TTD guidelines we hav...

Mar 18, 2020 by K Raja Rajeswari

Goibibo - Flight cancellation by airline not refunded ^Open

I have booked flight ticket from Kuala Lumpur to trichirapalli on **th and return back on **st March ****. Due to corono virus spread, India ban flights from Malaysia and my flights were automatically cancelled by air Asia. Now goibibo not refu...

Mar 18, 2020 by BALAJI ARUMUGAM

Oyo - Oyo not refund my money ^Open

I have booked Oyo hotel Jagdish for one day. When we checked in they said they will not take Oyo bookings but I was already paid money . Then I was calling Oyo customer care they said that they will initiate my refund but till now Oyo was not ...

Mar 18, 2020 by Sheetal verma

Make My Trip - Complain against MMT ^Open

Hey, This is to bring to your notice that I haven’t received the refund for the trip that I have cancelled on */**/**. I have already told somebody from MMT team the reason for the cancellation. I am again putting it here. “I have a...

Mar 18, 2020 by Anupama rawat

Make My Trip.com - Online transaction failed but money got deducted ^Open

I tried booking a flight from Delhi to Dimapur on the **th of March **** using online transaction and meanwhile I was making the payment, the payment failed and no tickets were booked but money was debited from my bank account and i still haven...

Mar 17, 2020 by Apong

Goibibo Paulo Travels - Bus Ticket Booking Cancelled ^Open

I didn't get value of my money which i given for the bus tickets. I have Paid (Net Amount Rs.****/-) I have booked my bus tickets on * Feb **** for March **th, ****, for Goa to Mumbai. Bus Departure time was **:** hrs mins, I have booked * Tick...

Mar 17, 2020 by Prakash Soni

Make My Trip Pvt Ltd - Did not get a refund due to cancellation of Filght on account of COVID19 spread ^Open

I had booked a flight from Bombay to Amritsar. Now due to the outbreak of Novel Corona Virus the Govt. of India has advised to all the people across country to self quarantine themselves. In such a situation we had no choice but to cancel our ...

Mar 17, 2020 by Pratikhya Nanda

Easemytrip.com - Reschedule not happened ^Closed

I booked a ticket from easemytrip, then because of Corona virus issue I tried to reschedule with them. I called their customer care so many times but each time they told their. Backend team will call me. But when they called I was traveling so ...

Mar 16, 2020 by Mr SUJIT KUMAR SINGH

Goibbo - Goibibo COVID 19 Flight Refund against proposed cancellation reschedule of flight ^Open

I have booked flight from Hyderabad to Thailand and Bangkok to Hyderabad for the month of April in Air Asia. But due to Covid ** threat I have been contacting Goibbo several times for cancellation or reschedule and ll their IVR are busy ****. A...

Mar 16, 2020 by Suprabha Behera

Redbus - REDBUS MADE ME BOOK A WRONG BUS IN KARNATAKA FOR MY JOURNEY FROM TAMIL NADU ^Open

I have booked a bus on REDBUS app for my journey from KATPADI ( Tamil Nadu ) to Hyderabad on **/MARCH/****. But on the day of the travel when I called the bus operator I came to know that the bus was actually from Katpady( Karnataka) to HYDERAB...

Mar 16, 2020 by Sahit

Hotel New Lion Gate Darjeeling - Darjeeling Hotel is not refunding money even if cancelled before 12 days ^Open

I have booked * rooms at Hotel New Lion Gate, Darjeeling for * nights (March **-**). Rents per night for the rooms were INR **** and **** respectively. In whatsapp they have asked me to send amount for * night for both the rooms as advance book...

Mar 14, 2020 by Koustav Chakraborty

Yatra.com - No refund for cancelled ticket ^Closed

I had booked a flight using yatra.com,delhi Singapore return flight, however the flight was cancelled by me for corona virus scare. Yatra offered a refund of *****, in my favor and I received an email regarding same on **th Feb, **** and it was...

Mar 13, 2020 by Samiullah khan

Makemytrip (india) Pvt. Ltd. - Refund for cancelled ticket ^Open

Hi, I have booked the round trip flight ticket to our mother on *th May **** using Chase credit card on MakeMyTrip.com. I closed the credit card account on the month of June. Time line details of the events: Ticket booked ...

Mar 13, 2020 by Alagar Gandhi

Uber India - Money deducted from paytm account for cash trip ^Open

I booked ride using uber app from delhi airport to greater noida on *th march. I selected payment mode as cash while booking. App was showing around ****rs before booking the ride. After completion of ride when I tried to see actual amount, app...

Mar 13, 2020 by Anurag Mali

Yatra Com - Improper Services Incorrect information provided by Yatra agent led to loss of money ^Closed

Had booked a flight from yatra. It was to depart from Delhi on *th Feb**** around **AM. Due to corona virus situation flight had to be postponed by about a week. On calling yatra customer care on *th Feb**** at around *PM, we were provided with...

Mar 12, 2020 by Siddharth Singh

Cleartrip - Cleartrip Not Rescheduling Ticket as per Airline Policy ^Open

Cleartrip Not Rescheduling the Tickets as per Updated Airlines Policy on account of outbreak of Corona Virus. I have booked tickets from Hyderabad to Dubai adn Mumbai to Dubai for **th March for two families. I have been trying to reach out to...

Mar 12, 2020 by Pawan Mahawar

Yatra - Package ^{Offered Resolution}

I booked UK and Europe Package from Yatra for my honeymoon. Below is the reference number. YA:********' YH******* However the fraud has began from the start itself. I purchased Visa Protection Plan in case my visa get rejected I do not fac...

Mar 12, 2020 by Rahul Goyal

Make My Trip Jet Airways - Refund for a cancelled Jet Airways flight ^Open

I Had Booked A Flight Ticket (NF**************) From Jet Airways Via Make My Trip; The Ticket Was Booked For *th May’**** From Mumbai –To– Goa (PNR Num PQWKSG) Ticket Attached For Your Reference. Due To Temporary Shutdown Of Jet Airways ...

Mar 12, 2020 by Mitchel Fernandes

RedBus India - Negligent Driver and Conductor ^Open

I Booked a ticket from Pune to Khamgaon from Redbud through Amazon channel, My Ticket id is = **XHC***, and PNR is =*********-*******. I got bus at boarding *.** at Boarding point. As a usual there was dinner hault at **.** am after some distan...

Mar 08, 2020 by Deepak S Gurchal

OYO Rooms - REFUND INITIATED FROM OYO BUT NOT RECEIVED ^Closed

I booked hotel for my Goa trip from OYO on **.**.**** and paid full amount Rs.**,***/- via Google Pay but they cancelled my booking cause i unable to receive their call after few days of booking. I received message from OYO that my booking is c...

Mar 06, 2020 by PRAGNESH RAMANIKBHAI PARMAR

Oyo - Oyo Team had cancelled the room which was booked due to their technical error and never received res ^Open

Oyo Team had cancelled the room which was booked due to their technical error and never received resolution. I had contacted their customer care as many as ** times speaking to Many people which went for * days without resolution...

Mar 04, 2020 by Sandeep Balan

Goibibo - Hotel Money Refund ^Open

I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read...

Feb 28, 2020 by Shaurya Sood

Continental Club Holidays a unit of SEA ICE CLUB AND RESORTS INDIA PVT. LTD. Block B Lok Vihar Rohini New Delhi - Service not provided ^Open

Hi, I took their (Continental Club Holidays a unit of Seaice club and resorts India pvt ltd) service in April **** by paying INR **,*** (**** cash + ***** EMI). Mr. Bito and Kamran Shaikh who came to Ropar (Sahil Palace/Restaurant) with their...

Feb 27, 2020 by VISHAL SINGLA

Redbus - Bus operator didn t show up and refund not provided ^Open

I booked a bus from Hyderabad to banglore but the bus operator didn’t show up and didn’t lift my call I complained the same to the redBus they made a investigation where the operator gives * statements and the executive agree to whatever he...

Feb 27, 2020 by Rajesh Sugur

Makemytrip Limited - Flight ticket refund ^Open

I had booked round trip tickets for (* adults & * child - * tickets) from Mumbai to Toronto through MMT on **th Feb ****. The flights - Etihad airways for journey Mumbai-Abu Dhabi-Toronto on **th April **** and the return journey through Jet A...

Feb 26, 2020 by Sanjay Funde

The Snow travel Noida - Travel advance not returned ^Open

Self had booked Uttarakhand Package * nights * days from *-* Oct ****, on the terms that total package cost would be **,***/- ( * adults + * child) out of which **% would be paid advance, rest **% on hotel booking confirmation. The terms and co...

Feb 25, 2020 by Sougata Gangopadhyay

Oyo - Refund yet Not Received after 04 Months ^Open

We have booked a hotel in oyo Booking id VJIL**** which is prepaid at the hotel in goa the hotel denied check-in as they said they no longer have tie up with oyo now we have raise the same concern with oyo however till date they are not bother ...

Feb 21, 2020 by Keshav chaudhary

Redbus - Charged Double ^Open

I booked a bus on Redbud called Indus travels. The total ticket price quoted then was **** including service charge. I checked the price today the ticket is being sold for ***....I have been charged Double for single seat...

Feb 20, 2020 by Sandeep R Shetty

Edreams - Flight Ticket Refund not Received ^Open

I have booked Flight Ticket in Vistara Airlines from Kolkata to Delhi through Edreams ( Travel Agency ) on **th October ****, But my Flight is Rescheduled, so I have Cancelled my flight Ticket with full Refund. Vistara Airlines has Refunded Ful...

Feb 17, 2020 by Sumit Kumar

Goibibo - Goibibo waiting more then 9 months for a refund ^Open

I have booked a flight (*W**) on the **/**/**** on Goibibo from Delhi to Bangkok and back. Jet Airways canceled their flights therefore a refund must be given by Goibibo to its costumers as in per the booking terms. On the website it is men...

Feb 13, 2020 by Artur

Hotel Golden Leaves - Hotel rooms not cancelled and amount not returned ^Open

Booked two floors of Hotel rooms (** rooms on *th Jan **** for a family event from **th Jan to *st Feb **** and only * rooms on **th Jan **** and *nd Feb **** after checking * available rooms and on the condition that all the rooms are in prope...

Feb 07, 2020 by Maddineni Kishore Kumar

Unexplored Paradise PVT LTD - Travel advance not refunded after agent cancelled tour ^Open

I had booked a **N/**D north east trip package for Dec **-**, **** with Unexplored paradise pvt Ltd and had paid advance in Sep ****. I checked with them on Dec **th to get details of hotel and vehicle arrangements but was told that the per...

Feb 06, 2020 by K N Prasad

Make My Trip - MakeMyTrip cheats with this hellhole ^Closed

I booked an hotel in Ongole as part of travel with my team from the **th January last week. My stay at Regalia, Tirupati was pleasant. I reached Soumya International at Ongole the next day i.e **th midnight. Me and my team were greeted to rats ...

Feb 05, 2020 by Ashok Maridas

Ola - Ola cab driver abusing me as i cancelled the ride ^Open

I booked a ola cab as i was getting late to catch my train . The driver was taking time so i arranged my convenience . I cancelled the ride and was charged rs** for the same . The driver called me and started abusing me . I said that i booked a...

Feb 04, 2020 by Dr Saurabh Shukla

OYO Rooms - OYO Booking Booking refund ^Open

I booked two room with OYO for one night on **th December in kodaikanal, for Six people. We were shocked to discover when we arrived to check in that Oyo had cancelled our booking. We were told by one of you managers on site that this was beca...

Feb 04, 2020 by Gajulu Shiva Prasad

Goibibo - Refund amount to a freezed account ^Open

Dear Sir/Mam This is to bring in your kind notice that I have booked a ticket through Goibibo on *feb **** at *:** P.m from karwar to jhansi at *****/- rs. The amount of rs *****/- was deducted through hdfc bank whose transaction wa...

Feb 04, 2020 by Sunchit kanchan

Goibibo - Refund not processed ^Open

Hi I am Ninto Nicholas, I have booked jet airways flight through GOIBIBO for onward ticket * May **** and return ** May ****. Connection flight between TXL - AMS - BLR. Total amount was INR *****. It has been * months I'm following up with GOIB...

Feb 01, 2020 by Ninto Nicholas

Yatra - Service deficiency issue ^Closed

I booked a package from Yatra # YA:******** and enclosed is the itinerary - according to this, we had a pick-up on a pvt basis from Phuket Airport to Krabi. My flight (G* **) ETA was **:** but it got delayed on **th Jan and we arrived in Phuket...

Jan 31, 2020 by Neha Khattar

IRCTC - Refund not yet received ^Open

I tried to book a ticket on jan **th **** through Irctc app. But no one can book that availability on that day. But amount has been debited. Myself lost Rs***. Ticket not booked but amount debited. That amount not yet refunded. My transaction I...

Jan 31, 2020 by Arunkumar

Makemytrip.com - Booking amount not refunded ^Open

I booked hotel through makemytrip on **th Nov **** and paid Rs ***** by citibank credit card.Hotel booking was from *th Feb to **th Feb ****. For unavoidable reasons, I have to cancel my hotel booking with makemytrip on **th Dec ****. It was d...

Jan 31, 2020 by Shailesh Trivedi

Goibibio - Payment done but booking not completed ^Closed

I have booked tickets from Kolkata to Delhi. My payment was done , but booking was not done. I waited for ** hours, the status was same. I tried to contact through call center for whole day , but they have restricted all the ways in which we ca...

Jan 30, 2020 by NISHANT SINGH

Makemytrip - Refund not received ^Open

I had booked hotel for two night stay via MakeMyTrip in London from **th - **th Jan ****. I reached out to the hotel on my desired time and checked in. I had booked single room by reading the advertisement on MakeMyTrip wesbite very clearly abo...

Jan 30, 2020 by Rohit Sehgal

holiday planet services - Refund not received ^Open

I had booked travel on **th November, but the trip did not happen due to an issue from their side. Our ** members all the way went to Mangalore and had to come back. I did not receive a refund for the canceled trip as well. had a loss of over R...

Jan 30, 2020 by Vinayak N

Ola Cab - OLA driver took additional charges ^Open

On ** JAN We have booked OLA from mira raod to CST railway station My CRN number is CRN********** . Here is my complain *. Why *** has been charged to me where as bill was ***/-. I have noticed billed amount only after i reach...

Jan 30, 2020 by Pratik Roy

Disha Holidays - Fraud by a local travel agent ^Open

I have booked a tour package of Kerala from a local tour agency which including both side air tickets hotel rent and sightseeing rent.After booking that package he demand me about ***** rs which I paid to him.On date of travel he only book one ...

Jan 29, 2020 by Ankur khandelwal

Make My Trip - Full refund denied ^Closed

My Booking ID NF**************. Flight booked in Air India through MMT on **th feb,****, got cancelled by the airline itself due to operational reason. As per Air India I am eligible for full refund and they also transferred the full amount ...

Jan 29, 2020 by Souradeep Dey

Make My Trip - Money deducted without ticket being booked ^Closed

made a payment of Rs ****.** from my BHIM app via upi at **:**:** for booking a train ticket, but to my surprise, no booking process was done even after the transaction was successfully made. I am really disappointed with this as I've been usi...

Jan 29, 2020 by Christy Isadore

Redbus - Ticket not confirmed but amount deducted ^Closed

I booked a bus ticket through redbus to travel from Osmanabad to Aurangabad in MSRTC bus on Jan ** ****. I paid through Phonepe and the amount was deducted from my bank account yet my ticket not get confirmed. I contacted to phonepe they said ...

Jan 29, 2020 by Prayojita Namdas

IRCTC - Refund not received ^Open

I have booked a ticket on * Nov and PNR NO:**********this the no they had allocated and then I canceled the ticket on **nov they told irctc sent me the mail on Nov ** that we have returned the money But the amount has not credited into my accou...

Jan 29, 2020 by Chaitanya Sai Jagarlamudi

Red Bus - Service deficiency issue ^Open

Sir i want to register a complaint regarding my bus travel(REDBUS.IN).I booked a ticket with redbus for **th Jan(Zadeshwar-Bharuch to Bhatiya) for Non AC for ** persons for which I was charged Rs ***/- . They have issued a ticket after bus dep...

Jan 29, 2020 by DAHYABHAI M PRAJAPATI

Goibibo - Unable To Locate Hotel Address ^Closed

I have booked the hotel "OYO Home ***** Elegant Stay" and couldn't locate the address. I have contacted Goibibo and they given a local number which is switched off. I have contacted * to * times to resolve this issue and at last ask them to re...

Jan 29, 2020 by Vishak N Kumar

Redbus - Drop location changed ^Closed

We booked a bus from Chennai to Kodaikanal. We had to board the bus from Koyambedu bus stand in chennai. The departure time was *:**. However, the bus did not start before *:**. After we boarded the bus, we were informed that they will drop us ...

Jan 28, 2020 by Buddhadev Mohanty

Yaseen Overseas - Travel Agency Fraud ^Open

I have booked a customized umrah package from Yaseen tours and travels on seeing their website on the internet for ***** but their website is just for the show-off. They gave my visa just a few hours before along with the ticket but they booked...

Jan 28, 2020 by Mohammed Mohsin Ali

Redbus - Redbus service dropped me in wrong location ^Open

I booked a bus travel in redbus from Thanjavur to pondicherry on **th January ****, My drop location is Pondicherry, But the bus driver didnt drop me in the exact location and was driving ** kms more from my location. once I asked the driver, H...

Jan 26, 2020 by Meiyazhagan A

Ola - Overcharging by Ola cab ^Closed

I have booked out station rides from Mumbai to Lonavala and return. Both the time I have been given coupon code of Rs. *** discount. For ride to Lonavala it was shown as Rs.****/- after discount. We reached destination in time without any traff...

Jan 26, 2020 by Mohnish Rajak

Goibibo - Breach of Contract GOIBIBO ^Open

Room Issues - Dirty Linen, Broken Door, AC Not Working, Dampness, Room Size Issues, Wifi Issues Etc - HTL*R*T***. I have booked * Executive rooms ON **nd Dec, they failed to provide us that, here my request is to refund my money for all three r...

Jan 26, 2020 by Avijit Saha

Makemytrip - Refund not received ^Open

Sir, I am Dr Dharanivasan, doing a Postdoctoral study in Israel. I have booked a flight ticket in Arkia Airlines to fly from Tel Aviv, Israel to Cochin, Kerala, India on **.**.**** in an advance of three months (**.**.****) using MakeMyTrip we...

Jan 22, 2020 by Dharanivasan Gunasekaran

Redbus - Boarding Time ^Open

We booked ticket from Trichy to Tiruchendur in UNIVERSAL travels through redbus(Ticket no: TP*N********) and PNR is (UNI*******). The Boarding time was mentioned as **.** pm and Departure time as **.** pm. But inside Boarding point something wa...

Jan 20, 2020 by Arun Krishnan

Goibibo - Refund not received ^Closed

My booking for Flight No. *E*** (DELHI to VARANASI with PNR VJ*HWJ (For PASSENGERS DINESH CHANDRA GUPTA AND MEERA GUPTA) for the date **/**/** was RESCHEDULED for departure from DELHI and was PREPONED from **.** PM to *.** PM. Since the same wa...

Jan 19, 2020 by DINESH CHANDRA GUPTA

Goleisure International Holidays Pvt Ltd - Fraud perpretated by Goleisure International Holidays Pvt Ltd ^Open

Dear Voxya Team, I am sharing the below experience with Goleisure International:- *. In September ****, I and my wife were given an offer for holiday package by filling up a form with name and contact number, however we ended up falling prey ...

Jan 18, 2020 by ANJAN SENGUPTA

Ola Cab - REFUND NOT PROCESSED ^Open

I booked an Ola ride on *th November **** from New Delhi to Meerut(UP). Instead of the original fare I was charged Rs *** more for the ride. On the same day I called Ola customer care support and registered my complaint. Ola customer su...

Jan 17, 2020 by PRAKASH KUMAR OJHA

Yatra.com - Yatra com Deny to return bus fare while cancelation of ticket took place before from departure tim ^{Awaiting Details}

I had booked a bus ticket from ballia to lucknow on **january **** (ref no.-*************) and departure time was *pm. I cancled the journey at *.**pm when i canceled the ticket it had shown that your ticket cancled sussesfully and after that i...

Jan 16, 2020 by Satya prakash chaubey

Oyo - Oyo refund not done ^Open

On ** Dec, ** i have booked room at Tanvi Grand Visakhapatnam. As oyo app shows last few room left, i have paid ****. When i reach at hotel, hotel person told me that room i booked not available. If i stay with my wife n kid need to pay another...

Jan 15, 2020 by Jayaram Mohapatra

Goibibo - Flight booked with wrong name by Goibibo ^Open

I booked flight tickets for * passengers (Passenger names - P*, P*, P*, and P*) traveling from Delhi to Paris on *th Feb **** on flight AF-***. I booked these tickets on *nd Jan ****, by calling telephone booking (Phone no. ***********) service...

Jan 14, 2020 by Gaurav Sood

Our Indian Trip - Package not Delivered and took extra money ^Open

Fake Agency, Money Cheaters. Initially, they confirmed one package with food and all inclusive(Never provides the food).. Day before the trip they let us know that hotels are not yet booked and we have to pay extra charge in order to book. Afte...

Jan 14, 2020 by Gujjanti Shiva

Goibibo - Service and refund problem ^Closed

On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...

Jan 12, 2020 by ASHBIN BRITTO

Easeourholiday.com - Travel agency fraud ^Open

We (total families - *) have paid total amount of ****** for our trip to Thailand to easeourholiday current account ***************,UBIN******* Noida UP. Travel agent Saurabh gupta used to communicate with us regularly. They committed for accom...

Jan 12, 2020 by Swetha Kota

MakeMyTrip India - Refund not processed despite of VISA refusal ^Open

I booked an Lufthansa international flight ticket through MakeMyTrip from Delhi to Berlin on **nd December ****, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMyTrip and ...

Jan 11, 2020 by KRISHNA KARTIK TIRUVURI

Goibibo - Service not Provided as per commitment ^Open

We Have Booked Hotel In Goa OYO ***** Through Www.Goibibo.Com/‎ Booking Id No HTL*QURQQE Rs *****/- Check-In Date Was **th Dec And Check Out Was **th Dec. We Were * People Travelling From PUNE To Goa For Holidays. Check-In Was Given Delayed E...

Jan 10, 2020 by Pratik mulay

Miles Tourism Travel Llc - Refund not Credited ^Open

We had booked * Nights * Days Dubai package from Miles Tourism and Travels LLC from **-Nov-**** to **-Nov-** and paid Rs. *,**,***/- for booking of Dubai Package against the Performa Invoice for Rs. *,**,***/- We had to cancel the booking beca...

Jan 10, 2020 by Rajesh Thaker

Oyo - Refund not processed from Oyo total holidays ^Closed

I have booked package from oyo total holidays to south india in Dec **** . In munnar , Check in not allowed in hotel. Hotel manager told that we dont have any booking in your name and we have already cancelled our tie up with still oyo is tak...

Jan 09, 2020 by Shreyansh Jain

Redbus - Providing wrong information ^Closed

I booked a ticket from indore to pune by checking which bus having dropping point katraj so after that i booked hansbus . But at end they dropped me somewhere else in a city. Saying " waha bus nahi jati" At *.** am morning i am new to pune a...

Jan 08, 2020 by Abhiyan dubey

Yatra.com - Yatra is not given proper sufgicient information about our trip for himachal ^Closed

We booked a package in yatra for himachal and we paid *****/- for complete trip.and I mention also we r traveling only ladies and kids so I dont want any problem then they said me we will not get any problems and if anything they will help us a...

Jan 08, 2020 by Sumita chhetry

Oyo - Oyo Calling again and again harassed by oyo hotel and oyo service ^Open

I have booked OYO (booking id CTM*****).on *nd January **** for hotel suns rise chandigarh , at first the hotel denied booking saying they have taken booking offline and they dont have any more room left. after talking to customer care execu...

Jan 07, 2020 by Varnit jain

Indian Railways Catering and Tourism Corporation - Refund not processed ^Closed

I had booked a tatkal ticket for an urgent trip, the Indian Railways cancelled the train and I was left waiting at the station. The trouble did not stop there, they did not process the refund. I thought because it was not a fault from my side, ...

Jan 06, 2020 by Gokul Singh Adhikari

Travel Triangle - Trip Cancelled by Travel Triangle and no status on refund ^Open

My trip to thailand & bali was booked with travel triangle which included hotel booking and airlines booking across the entire trip. The total amount of the trip was rs. *, **, *** which was paid by me in * installments as and when asked by the...

Jan 06, 2020 by Tuhina Kumari

IRCTC - Not get a refund amount ^Closed

I booked my train tickets on **/**/****. and irctc cancelled my tickets for not confirming ... but still i havent receive my amount. i paid through debit card....

Jan 06, 2020 by PREMACHANDAR H

Uber Cab Service - Too much fare collected and harrassment by uber cab ^Open

I booked uber xl cab from sitafalmandi to NTR garden and travel Only ** KMs and fare show estimate ***-*** rupees after complet ride driver asking ****.** rupees and misbehaving since asking reason Too much fare amount.i accompany my family alo...

Jan 05, 2020 by SHRI RAM MEENA

IRCTC - Non Refund of Train Ticket Amount ^Closed

I had booked a train ticket for the journey dated **.**.**** from Nagapattinam to Erode to the concern Train No *****/Ernakulam Express.The related PNR is ********** whose txnid was ***************.The schedule departure of train was **.**pm a...

Jan 05, 2020 by T Pavani

Oyo - Hotel Checkin Denied ^Open

Result of Booking OYO Hotel- Mental harassment and psychological duress caused due to the erroneous behavior on the part of OYO inspite of booking almost one and half month ahead of vacation. Instead of spending family vacation time, We spent ...

Jan 04, 2020 by Sameer gondikar

Jeez Tours And Travels - Kerela Trip issue with Travel triangle and Jeez tour and travels ^Open

Hello Team, My husband and I were on our holiday trip to Kerala from **th December **** to **th December ****. We booked it through Travel Triangle (Booking ID *******). Through Travel Triangle, Jeez Tours and Travels contacted us and explaine...

Jan 04, 2020 by Avinash Verma

De Grandeur Hotel And Banquets Thane Maharashtra India - Issues faced and horrible treatment by staff and MD of DE Grandeur banquet in thane west India ^Open

Hi Mr. Imran, Good day! I am writing this mail with regards to the complimentary hotel booking post my wedding reception at your hotel De Grandeur on the **th November (*st floor Orchid Hall). Although everything was well managed by Urfi...

Jan 04, 2020 by ZEON CASTELINO

IRCTC and Kotak - Ticket Booking fail but no refund received amount ^Closed

I booked following train ticket on * Feb ****. Station: NDLS to DDU First IRCTC Transaction Id: *************** Second IRCTC Transaction Id: *************** This ticket is booked successfully in third attempt and out of first two fai...

Jan 03, 2020 by Lalit Kumar Singh

Makemytrip - Ticketing Refund due to Visa Refusal ^Open

I booked an Lufthansa international flight ticket through MakeMytrip from Delhi to Berlin on **st December ****, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMy trip and...

Jan 03, 2020 by Ratan SidKishore

Travel Triangle - Cheating by travel agency ^Open

The travel triangle booked a small guest house at Maldives by saying that it is a ** hotel and also cheated in that package inclusions by paying half amount to the guest house. I prepaid the full amount Rs. ******/- and spent over *** USD to ma...

Jan 03, 2020 by Bhalerao waman

Goibibo hotel - Delayed refund amount ^Closed

I am Bishnupriya Sahoo booked a hotel at Kolkata from **st December to **th December, ****. I cancelled it on **th December,****. After that I msged , contact several times with goibibo travel assistance regarding my refund payment , but I didn...

Jan 03, 2020 by Bishnupriya Sahoo

IRCTC - Refund ^Closed

Train was cancelled booked TDR but yet not got refund...

Jan 03, 2020 by Santosh Sahu

Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room ^Closed

I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...

Jan 03, 2020 by Roy Thomas C

Travel Triangle - Travel agency not fulfilling the promises ^Open

Travel triangle and Holiday box Pvt LTD has offered us a holiday package to Se ychelles on the duration of **th to **th February. As per them we made a payment of **** as the booking advance and booked the flight tickets as they offered is chea...

Jan 03, 2020 by Nishant Patel

Ola Cabs - Overcharged on trip ^Closed

Sharing I recent incident with Ola Cab Services . I Booked Ola Cab on ** Dec ** from Howrah Railway Station to Dumdum airport. While booking the cab it showing ** KM with expected fair of ***/- Rs. However once reached the destination driver ...

Jan 02, 2020 by Ashim Saha

Ola - Charged extra on outstation ride ^Closed

I booked a ride for Sonari, Jamshedpur to Barbil, Odisha on **th December, **** at *:** AM. For a round trip the amount shown was Rs. ****. On **th, the assigned driver cancelled the ride as he thought was underpaid. Ola tried to find another...

Jan 02, 2020 by Devyani Chowdhury

Zoomcar India Private Limited - Zoom car charging a fine with false claim ^Closed

Dear Sir, i have booked Hyundai Creta from zoomcar and checked all the documents on **st dec-** while taking the vehicle. i have seen a photocopy of the vehicle insurance and returned the same in the car while parking the vehicle at the said dr...

Jan 02, 2020 by Manoj kumar Mateti

Thrillophilia - Double amount charged ^Closed

Thrillophilia just ruined our new year start by charging us double telling us it’s the New Years cost. We checked with other people at resort who almost booked same day from thrillophilia for a much lesser cost? Paying a little more for new y...

Jan 02, 2020 by Lakshmi Gandham

Ola Cabs - Driver cancelled the cab after scheduled pick up time ^Closed

I booked an ola ** hours before my scheduled time. The driver even called me half an hour before scheduled time to enquire and confirmed about the location. But after the pickup time, he cancelled the ride. As a result I had to miss my classes ...

Jan 02, 2020 by Vandana Sharma

Redbus - TICKET BOOKED BUT OPERATOR DENIED ^Closed

I have been booked a bus ticket through redbus on **/**/****, which journey date was **/**/**** at *:** AM, boarding point ISBT KASHMIRI GATE, DELHI. My journey was from DELHI to DEHRADUN but bus operator denied me to board the bus whose system...

Jan 02, 2020 by RAHUL KUMAR

PayTM - Check-in denied ^Open

I booked a oyo **** Shubham beach at puri through Paytm on ** Jan **** and the booking was confirmed. After reaching the hotel, hotel staff said that we can not approve check in because we do not have any tie up with Paytm or Oyo. After listen ...

Jan 01, 2020 by Sunil Chaudhary

Ola Cab - Charging unnecessary for ride ^Open

I booked Ola rental and due to emergency i need to cancel ride. Ola charged me freaking **** for *km ride and said it's mistake from your side....

Dec 31, 2019 by Sameer zilpilwar

Makemytrip - Mmt sold and still selling non baggage tickets as baggage ticket ^Open

I booked a flight (Thai Viet jet *** from Bangkok to Phuket) with a higher fare on MakeMyTrip which did not mention that Checkin baggage was not allowed. For every other flight, it was clearly mentioned whenever it was a hand-baggage only fare....

Dec 31, 2019 by Ajit Brundavanam

Emnars international private limited - Tour package not delivered and advance amount not refunded ^Open

I have done a booking on *th December **** of Udaipur (trip starts from ** dec to ** dec)- which includes hotel and sight seen. I have paid advance INR *,***/- to Emnars international private limited (Pawan Kumar) through online net banking. On...

Dec 30, 2019 by Lalit Bisht

Goibibo and Oyo Rooms - Hotel denied check In ^Open

I have booked * rooms in Hotel Royal Sand at Mysore Karnataka (Oyo *****) for Rs *****/_ on **.**.**** payment was made in advance. When I reached hotel, Hotel reception denied me checkin and said Hotel is already full no room is available. Th...

Dec 29, 2019 by Shailendra pal Singh

OLA India - Driver Cancelled the ride and ola charged extra ^Open

I have booked Ola outstation cab from BBSR to Puri two days prior to my travel. The cab was scheduled with a charge of Rs. *** as estimated ride cost. One hour before the ride the ride was cancelled. (suprisingly no cancellation charges was i...

Dec 26, 2019 by Sudhanshu Sekhar Padhee

Oyo - Unable to get my money refund ^Open

Hotel was booked by me through oyo which was later cancelled by the company at the very last moment. Now they are not refunding me money that I paid to them in advance through PhonePe. Order Id: ********* Transaction ID: S********************...

Dec 23, 2019 by Anikesh Kumar Singh

Oyo - Hotel denied check in against confirmed booking ^Open

I booked Oyo Hotel for my long-planned holiday at Gokarna With booking ID JLCN****. What Happened:- Booking was confirmed and the next day I received below message on WhatsApp: Hi Ankesh, Due to unavoidable circumstances, we need to ch...

Dec 22, 2019 by Ankesh dwivedi

Tripojee India Pvt Ltd - Deficiency and discontinuation of service ^{Awaiting Details}

We had booked through Tripojee India Pvt Ltd Noida, a pilgrimage tour to Lucknow- Allahabad-Chitrakoot-Varanasi-Gaya at the end of September ****. After negotiation with Mr.Rohit Sharma from the company, we had agreed upon the final list of Hot...

Dec 22, 2019 by Anantha Narayanan

Www Theholidaynation In - Cheating and lost Money with Fraud Travel Agent Siddharth Sharma Contact from THE HOLIDAY NATION ^Open

My friend and I had a long-awaited Lakshadweep Tour and planned to go in December ****. we explored and enquirer in online about the Lakshadweep package. Most of the Tour Operators told that tickets are sold out and not available in December...

Dec 21, 2019 by Sreenu Chinnapureddy

Oyo - Denied rooms at the time of check in ^Closed

Myself Rochelle Britto- journalist @Economic Times. This email is regarding my grievance with Oyo. Below is the brief history of the terrible issue faced by me: *- booked an Oyo for a trip to Port Blair- Havelock from **-** December and @...

Dec 18, 2019 by Rochelle Britto

Stone wood resort and Spa - Robbery in the resort I stayed ^Open

I am a serving defense officer in the Indian Navy. My wife and I booked a villa (*-* Dec **) in stone wood resort and spa in manderem north goa. On the early morning of ** Dec **, *-* robbers entered our villa and robbed our phones(*), clothes ...

Dec 17, 2019 by Avinash

Goibibo - Issue in Refund ^Open

I have booked a bus ticket from Pondicherry to Bangalore on **th Nov **** but that ticket is not generated and the amount is debited from my account I have raised a complaint to customer care they asked me to share all the transaction bank stat...

Dec 17, 2019 by Mohamed Azarudeen

PayTM - Hotel Booking fraud by PayTM ^Closed

I have booked hotel at Saibala Inn in Chennai through PayTM Hotels. Paid money Rs.**** from PayTM wallet. Booked on **rd Nov **** and Paytm confirmed the booking from **rd Nov **** to **th Nov ****. Before reaching the hotel I received call fro...

Dec 12, 2019 by Gopalakrishna K V

Ezii Tours - Tour cancelled amount not refunded ^Open

Subject: fraud of **,*** rupees by “Ezii tours” company of Maharashtra. Name of the company by which I booked the trip: Ezii Tours Reference : Travel triangle website Address of the company: ***, *rd floor, blue nile building, LBS road ...

Dec 10, 2019 by Priyanka kharbanda

OYO TOTAL HOLIDAYS - Booking not confirmed post payment ^Open

I booked a holiday package for * people, for December with OYO total holidays. The package was booked * months in advance. The **% payment was made by me in the first week of booking. The remaining was to be paid ** days prior travel. At this p...

Dec 09, 2019 by Kanika kashyap

Travel Triangle - Trip to mauritius by travel triangle ^Open

Hi, we are a travel agency from Chennai, arranging package tours to several destinations. One of our regular guests requested us for Mauritius * Days and * nights trip. Since we do not have a service network we approached the travel triangle....

Dec 07, 2019 by Thirunavukkarasu S

Captureatrip India Private Limited - Incorrect Information provided by company ^Closed

This Capture A trip Travel company don't have ethics and values. They don't no how to treat with customers. Last Month on Nov ** i booked a package with them for KedarKanth for * days i.e.,from Nov ** Evening to Nov ** Morning (Delhi - Delhi)...

Dec 03, 2019 by Sainath Reddy

Cleartrip Private Limited - Refund of Airline Tickets cancelled by cleartrip ^Open

Dear Sir / Madam, I am writing to you to raise an issue about Airline Tickets and Fares The issue that I have experienced was: I booked a flight ticket on (**-Aug-****) from Istanbul(SAW) to Sharjah (SHJ) travel date on **-oct-**** time *...

Dec 02, 2019 by Sayeed ahmed

Sharma Travels - Did not show the places mentioned in the itenary ^Open

I booked wayanad family trip package from a franchise of make my trip: sharma holidays, First, I booked for coorg package and later when I asked if I could change the location they suggested wayanad and took *,*** as cancellation fee. I agreed...

Dec 01, 2019 by Priyanka Bollaboina

Ola Cab Ola Money - Ola Ride paid driver but ola cab raised bill and harrasing for payment ^Open

I booked ola cabs on **nd October **** for Airport, I paid driver cash Rs ***/- + some tips. After ride over I got sms that I used zipcash, if not send us email and call. I did both. I got complaint number . Next day the closed complaint w...

Dec 01, 2019 by Bhupendra Banodhe

Cleartrip - GST INOVICE NOT PROVIDED ^Closed

I booked * rooms for * nights through cleartrip mobiles application for hotel LE GRANDE MUMBAI, dated November * to November **, ****, my trip ID is ************. As I given my GST details they are not providing me GST INVOICE, ...

Nov 27, 2019 by Shrikant lakhlani

Ola - Ola Harrasing for payment ^Closed

Hi, I had booked auto through Ola using ola money, but later Auto-driver refused for that service and took Cash from me. I had informed the same to the customer service agent who spoke to me and she had a call with the auto driver and confirmed...

Nov 27, 2019 by Jayanthi

Make My Trip - Refund not provided ^Closed

Hello i booked rail ticket from Mathura Jun Bhopal Jun .I cancelled the train with certain reason and i paid the amount by debit card ***.when i cancelled the train option of refund reflected clicked on refund it showed that *** amount will be ...

Nov 27, 2019 by Santosh patidar

Oyo - Amount Not Refunded ^Open

I have booked the hotel on ** oct **** by using OYO and done online payment. when i was trying to checked in that hotel that hotel is refused to checked-In than oyo promissed that they will refund my money. i have sent them so many mail all t...

Nov 26, 2019 by Rishi Singh Rajawat

Zoom Car - Zoom car charging a fine with false claim ^Open

Sir, I booked a zoom car on **th November **** and checked all documents of the car including RC prior to taking the car and returned the car on the same date with all documents. But now after payment, they are emailing me that RC is not presen...

Nov 25, 2019 by GOPAL SINGH

IRCTC - Refund not provided ^Closed

I booked a counter ticket from New Delhi to Vadodara. But I got message just * hours before that my ticket is not confirmed. Station was far from my location and when I went there at enquiry office they said ask TC if he can confirm an give a s...

Nov 25, 2019 by Harpreet Kaur

Ola Cabs - Charged more than estimated cost ^Closed

When I booked the ola auto it showed me rupee of *** . After the ride I was asked to pay rupee of ***.How can it show this much of difference ?This is utter waste of money....

Nov 24, 2019 by Champa

Zoom Car - Wrong charges demanded ^Closed

I BOOKED ZOOM CAR AND CHECKED THE RC IN VEHICLE DURING PICK UP BUY NOW THEY ARE SAYING RC ISN'T THERE AND CHARGING A FEE OF RS 10000...

Nov 24, 2019 by GOPAL SINGH

Oyorooms - Refund not received ^Closed

Very bad experience from OYO I booked room at Khodal dham Kailas hotel at date */**/**. at that day local festival is there. book hotel by prepaid mode for easy check in. but on booking day at **:** PM hotel owner call me and say dont come at...

Nov 23, 2019 by Kiran Prajapati

Hotel yellow pagada - Extra money charged ^Closed

We booked * rooms for * people for **** and reconfirmed it after reaching the hotel but they charged us double after our stay ended denying the talk about the rs.****/room...

Nov 22, 2019 by Sandeep kumar jain

Goibibo and OYO - Didn t allowed to Checked In at Hotel Booking through Goibibo ^Open

On **/**/**** I have booked Oyo ***** Hotel Aerosky Residency through Goibibo. I have fully paid total amount of Rs. **** and got the Invoice from Goibibo as booking confirmation. I reached hotel on *:** PM and shown my booking detail to the m...

Nov 22, 2019 by Sabyasachi Banerjee

Shreenath travel - Money refund issue ^Closed

booked the ticket for journey from Shirdi to Vadodara on ** Oct ****, but travels agency owner called me and inform me that his bus is broke down, so bus is not able to visit to shirdi and told me also that, your money will be refund with i......

Nov 21, 2019 by Raosaheb sangale

OYO Rooms - Oyo Refund not done ^Closed

Hi , I have booked resort through oye and when i reached the property , they denied saying that from past * months they are not accepting any oyo booking .Later had a discussion with customer car executive , they have agreed for cancellation an...

Nov 21, 2019 by Anoop KR

Ease my trip - Money of Rs 6768 deducted but ticket not booked onat 6 11 pm ^Closed

While booking air ticket through easemytrip yesterday first transaction of amount Rs, **** has been deducted from my syndicate bank account but ticket not booked at *.** PM on **.**.****, again I was booked the tickect and same amount of Rs, **...

Nov 19, 2019 by AMBIKESH KUMAR MISHRA

UBER - Trip started and ended without passenger and got billed for that ^Closed

I had booked the Uber Auto on **th Nov **** at around **:** am from the destination: Lido Mall, Swamy Vivekananda Rd, Halasuru, Bengaluru To: SR Layout Murugeshpalya, Banglore And the expected fare was around between Rs. ***-*** as shown ...

Nov 18, 2019 by Ratish Ravindran

Goibibo - Hotel location is not same ^Closed

Hotel i booked and hotel actually located is not same...

Nov 18, 2019 by Hari krishnan

OYO Rooms - Money not refunded ^Closed

I online booked hotel room Stay@home in Pune on OYO portal and and made payment of Rs *,***/- on **/**/** for the period **/**/** to **/**/**, booking Id NTMZ****. While I reach Hotel for check in , Hotel manager denied by saying there is no ro...

Nov 17, 2019 by Durgesh Singh

Red Bus - Denied for Refund ^Open

I booked a bus(Yellow Pedal) through Red Bus from Delhi to Kanpur for **th October,**** **:** PM from Akshardham metro station for amount Rs.**** for two people.I was having only a ticket with bus details. I reached the boarding point at **:PM...

Nov 17, 2019 by Abhilasha Mishra

Goibibo - Money not refunded ^Closed

Hi, I had booked a Jet Airways ticket for travelling date ** Jun **** from Mumbai to Lucknow with PNR No. BCTLRB**. Due to airlines crisis my journey got hampered and I was unable to travel. Its been now going to be * months but I havent rec...

Nov 16, 2019 by Mohammed Abdulsatter Vaid

IRCTC - Refund not provided ^Closed

We had booked a full Bogie (Compartment) in Train, that time they had taken ***** deposit amount which they sid they will return after completing the journey. they even took the bank details from us ad they will refund the deposited amount but ...

Nov 14, 2019 by Bhavesh Batawale

Cleartrip - Amount Debited but ticket not booked ^Closed

I have done Flight booking from Cleartrip on **th June and payment was done from ICICI credit card. Amount was debited and ticket was not booked. I have instantly confirm with ICICI customer care and they confirm that if ticket was not booked t...

Nov 14, 2019 by Ravi Tanwar

Goibibo company - Seats not provided ^Closed

I was traveling from bhopal to Mumbai by flight air India flight number A* ***, or boarding no. ***, seat no. **b,and my ticket and seat booked by goibibo, but goibibo already deducted money onw my account, for seat or travel, goibibo couldn'...

Nov 13, 2019 by Pancham singh

Kpn Travels - KPN Travels Bus Delay ^Open

On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked the ticket from redbus.com price of ***.** INR. On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked t...

Nov 13, 2019 by Marimuthu Vijayan

Legendbusservice - Refund not approved ^Closed

Http://www.legendbusservice.com/ This bus operator is not approving my refund since * days. Contact person - Lalit Sharma Contact no. - ********** Following is the problem happened and irresponsible behaviour - I Booked A Bus Ticked...

Nov 12, 2019 by Amit Kumar Sharma

PayTM - No refund received of bus cancellation ^Closed

I booked a bus ticked from paytm on ** october. Journey was on * november. When I called on **********(number given on sms of booking) in afternoon to enquire of bus location for boarding the operator told me bus is cancelled. As journey wa...

Nov 11, 2019 by Amit Kumar Sharma

Experience Andamans - Poor service by company ^Closed

We have planned a trip to Andaman through Experience Andamans company. They had promised **x* support and any issue will be resolved right away. After * days of our trip, when we reached Port Blair on ** Nov ** at around **** hrs, we have been ...

Nov 11, 2019 by Madhu MS

Make My Trip - Less refund of cancellation amount ^Closed

We have booked Flight tickets trough make my trip for our Director and his wife from CCU-Varanasi-CCU on *th and **th with zero cancellation assurance. Lately, when we tried to cancel it, they didn't returned us the full amount though it was a...

Nov 11, 2019 by Devika

Ola - Loss of Baggage and Forceful Unauthorised Billing ^Open

I have been an Ola customer for a long time. My registered phone number with Ola is ********** and the registered email is nkchoudhary.ciil@gmail.com. During my last trip to Delhi, on **th August **** (Sunday), I booked an Ola rental for the f...

Nov 10, 2019 by Narayan Choudhary

Air India Airlines - Air India flight cancellation and refund issue ^Open

I had booked a flight ticket for * passengers from BBI to HYD and HYD to SAG. Both the flights got cancelled. The flight dates were *nd of nov, ****. Till now there is no response from Air India regarding the refund. I had multiple conversation...

Nov 09, 2019 by Jijnasu tripathy

Oyo Life - BOOKING CANCELLED AT SAME DAY BUT NO REFUND FROM OYO LIFE ^Open

Hi, I've moved to pune on **th Sep **** from Noida and booked one OYO Life room near laxmi chowk in OYO LIFE PUN*** Near Laxmi Chowk Hinjewadi Ph * chaitanya pg **, Marunji Rd, Hinjawadi Village, Hinjawadi phase *, Pimpri- Chinchwad, , Pune, , ...

Nov 08, 2019 by Bhoopendra Singh

UBER - Too much Toll Tax Charged ^Closed

I booked a cap on *th Nov from Vasundhara, Ghaziabad to Shahdara, Delhi. Initial amount shown to me was Rs. *** (this was including Rs.*** toll tax) but i end up paying Rs. ***.**. Actual toll tax for this trip should be only Rs. *** as shown e...

Nov 08, 2019 by Ankit Jain

Ola - Extra money charged ^Closed

I booked ola mini vide CRN ********** for *.* km ola charged *** rupees during day time while the actual fare was RS *** The detail bill is as under base fair **, distance fair **.*,ride time fair **.** waiting fee *.** fare increase ***.* ...

Nov 08, 2019 by Prabhat kumar verma

Makemy Trip - MakeMyTrip not refunding my Money ^Open

Booking ID: NH************* I booked a hotel well in advance for me and my wife in Kannur, It was a OYO room booked through MakeMytrip. I have been a regular customer of makemytrip from several years( you can see my bookings under my name/e...

Nov 08, 2019 by Vignesh Mallya

Make My Trip - Flight cancelled ticket refund issue ^Open

I have booked my tickets through Make My trip. COM website on **th of march **** from Dammam (Saudi Arabia) to Rajkot. My Booking ID is NN*************. Unfortunately, Jet airways stopped all its flights, I canceled my tickets but still, I ...

Nov 07, 2019 by Mahesh Ghanshyambhai Joshi

Goibibo - Chandigarh hotel scam by goibibo ^Closed

Goibibo should be blacklisted, have done biggest scam with me, first took my money as a hotel booking when reached hotel in chandigarh the hotel wasnt tie-up and contract with goibibo and denied to return my money, i booked at *th of november a...

Nov 07, 2019 by Hirdesh saxena

Redbus - Bus pickup district cancelled without information ^Closed

I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...

Nov 06, 2019 by Kumari Vandana

Redbus online booking - Fraud in online bus ticket booking ^Closed

I booked online two bus tickets from ISBT, kashmiri Gate Delhi to sikar with redbus the other day I,e *th November ****They sent me confirmed tickets of *th November **** . Boarding time was *:** am . I really he'd to the bus stop early and enq...

Nov 06, 2019 by Yatendra Kumar Sharma

Ola Cab - Excess charges collected and no refund ^Closed

CRN**********,OUTSTATION CAB BOOKED,ESTIMATE FOR ** KM RIDE AFTER COUPON CODE DISCOUNT OF RS.*** WAS DISPLAYED FOR AMOUNT RS.***,LATER BILL FOR ** KMS COLLECTED,COUPON CODE DISCOUNT NOT GIVEN AT TOME OF FINAL PAYMENT,RS.** FOR INSURANCE WHICH ...

Nov 06, 2019 by KIRTIKUMAR C THAKKAR

UBER - Driver refused to drop me to my destination still Uber charged me for the ride ^Open

I had booked an uber on *th November **** at Around * ** pm at Mumbai domestic airport. Driver came at the pick up point and me along with my wife and son sat in the cab. Then driver refused to drop us at given destination saying his cab has so...

Nov 06, 2019 by Rakesh More

Ola Cab delhi - Very bad service by Ola cab ^Closed

Ola Service & Driver was very Bad No bady can Help of child patients ,Mera beta jo * years ka hai jisske Leg me thori problem hai jisko mai Jaipur Golden Hospital me Treatment kara kar Ghar Narela ke liye Ola Cab booked kiye or ** minute me ola...

Nov 05, 2019 by Satish kumar Jayswal

Ola Auto - Wrong information given ^Closed

Today i booked the ola CRN ********** at *.** *m from urappakkam to tambaram. I recieved call ftom driver and i guided him to reach him the boarding point. I checked with the auto number and i found it was different from the one i recived. I d...

Nov 05, 2019 by Jasmine

Easemytrip.com - Refund not received ^Closed

I booked bus ticket from easemytrip and the ticket was cancelled by the bus operator .I notified the easemytrip and they said they will get the refund.After ** days still they have made no progress on the refund part....

Nov 04, 2019 by Karthikeyan

PLAN ONLINE TRAVELS PVT LTD NEW DELHI - REFUND OF AIR FARE PAID IN MAY 2018 ^Closed

I have booked ** air tickets to kedarnath in may ****. Rs.****** is the amount paid. Rs.****** was returned after one year. ***** is due from them. The trip was cancelled by airlines only....

Nov 04, 2019 by Natarajan

Ibibo Group Private Limited - PNR NO EFDFTO ^Open

I booked a flight from goibibo on ** march **** PNR NO - EFDFTO NEW DELHI TO PARIS Jet Airways i have not got my money refund till today ...

Nov 03, 2019 by Arpit Chugh

OYO Rooms - Refund of my hotel booking ^Closed

As i have booked an hotel name-spot on ***** hotel siddarth from **/**/** to **/**/** and during check we have paid **** rupees to the hotel manager and my booking id-icua**** we have went for work at * pm and come back to hotel at *pm and we s...

Nov 03, 2019 by NISHIKANT GUPTA

Makemytrip.com - Refund for cancelled Jet Airways flight ^Closed

*-I booked two tickets (two seniors AMAR NATH TANDON **, Mrs. NALINI TANDON **) from Toronto to Delhi and back with Jet Airways through M/S Makemytrip.com. Copy enclosed *-We completed the onwards journey (Toronto to Delhi) as per schedule. ...

Nov 01, 2019 by Amar Nath Tandon

Saffron Caravan - Tour cancelled by the tour company and money not refunded ^Open

My wife and I, a resident of Kolkata, had booked a tour to Italy on the **th of June **** from Tuba Fatima who is a director of the tour company Saffron Caravan operating from Delhi. We had decided on a tour package of * Lakh per person (* Lakh...

Oct 28, 2019 by Ravi Pratap Singh

Makemytrip (india) Pvt. Ltd. - Charged Extra Apart from Invoice Amount ^Closed

Here is the list of things happened for my iterinery Booking • I started Looking for options from BLR-Dallas and MAA-Dallas • And I found MAA-Dallas for Three Members (* Adult+*Child+*Infant) around ~*****Rs from both Makemytrip and Goibi...

Oct 28, 2019 by SANDEEP REDDY YANDRA

Ashok Tours Travel - Cancelling bus tickets during festive time ^Open

I had booked bus tickets from Bhilwara to Gurgaon on Aug ** and the ticket was cancelled and the operator gave a vague reason that the bus itself was cancelled. Because of this I had to go using a car which costed INR ****. It was the weekend...

Oct 27, 2019 by Himanshu Somani

Goibibo - Refund not given ^Open

Hi, I booked the return ticket from Indore-Singapore and Singapore-Indore (Cost:- *****). I took the flight from Indore to Singapore but due to some reason I wanted to reschedule my return flight to some other day. I called customer care cen...

Oct 25, 2019 by Prateek

Redbus.in - Cheating by redbus in ^Closed

I booked * tickets from hyderabad to jagdalpur on **.**.** in rajdhani travels at redbus.in, but the bus service got cancelled which was found when i called to phone no's provided along with e-ticket. The same was taken to redbus.in to get my ...

Oct 24, 2019 by Rajesh Somala

Traveller - Fraudster Travel CompanyCheating Case ^Open

*) I had booked a Land holiday package on **.**.** with *rue Traveller for me & my wife for Singapore from *th Dec to **th Dec ****. *) The total package cost was Rs.***** including Hotel rent, VISA fees, Sight Seeing & transfers costs, GST t...

Oct 22, 2019 by Kamaldeep Singh

Ola - Charged incorrectly on cash trip ^Open

I was overcharged on my cash trip. It was very very very bad service from ola. I booked a cab for rs *** and after completing my ride the driver asked me ****. The driver took ** minutes on petrol pump, took extra and long way instead of map an...

Oct 21, 2019 by Harsh Srivastava

Oyo - False booking done by Oyo ^Open

GETTING TOO MUCH DISAPPOINTED ON OYO SSRVICE I AM FORCED TO WRITE THIS I am facing tremendous trouble in an oyo Hotel booking since past *week with no resolution I have booked oyo ***** ha LA ri guest house, cherrapunji,Meghalaya *-*weeks...

Oct 20, 2019 by Avhishek Chatterjee

Tsrtc - Ticket cancellation ^Open

As we have booked tickets in TSRTC KPHB to Vijayawada on **th Sep'**** service no:****, seat no:*,*,* and * journey date *th Oct'****,*.**pm.Unexpectedly we received message from TSRTC at *.**pm on *th oct'**** "the service no:**** has been ...

Oct 19, 2019 by Jagadeesh

Oyo - OYO unethically booking room at a ruined old hotel using fake old images on mobile application ^Open

Booked an Oyo room at Oyo **** - Golden Park Kirti Nagar on **th October ****. It was a prepaid booking without refund option. The pictures shown on the mobile application were decent and hence, I made the full payment for the room beforehand. ...

Oct 19, 2019 by Arpit

Goibibo - Harrasment by hotel staff ^Open

We had booked our room on **-**-** at *:** pm in Hotel Amulya Inn(OYO*****) located in Bihar Sharif, sherpur. When we entered the reception, the receptionist/owner denied to allot us our rooms which we have booked and started abusing and harass...

Oct 17, 2019 by Noni Bepari

Ola Cab - Ola cabs took fare twice ^Open

On ** September **** I have booked ola cab from pali hill to thane fare was *** first I was trying to pay by debit card but due to network issue it didn't happened so I choose the option cash payment during ride my bank account deducted *** pay...

Oct 17, 2019 by Vidya Subhash Patil

Makemytrip - Check in Denied for reserved and paid hotel ^Open

I would like to share my bad experience with #MakeMyTrip. I made a reservation (NH*************) for a hotel in Hyderabad from **th Oct **** to **th Oct ****. I paid the amount in full. When I went to the hotel to check-in, they denied the che...

Oct 15, 2019 by Jibin vadakkethalakkal antony

Booking.com - Hotel Owner Denied Check In ^Open

We booked * rooms in SPOT ON ***** Trozan Guest House SPOT via Booking.com for one night sat at Tabo. After reaching the property the owner denied us to stay and said that there is no such bookings in your name. The palce is isolated one and al...

Oct 14, 2019 by Shanti Swarup Biswal

RedBus India - Bus service not provided ^Open

Sir i want to register a complaint regarding my bus travel(REDBUS.IN).I booked a ticket with redbus for **th Oct(Manali to Delhi) for Volvo AC HIMSUTA SCANIA *+* for * persons for which I was charged Rs*****/- On the date of journey when I rea...

Oct 14, 2019 by Shanti Swarup Biswal

Goibibo - Fraud by goibibio Customer Care kolkata ^Closed

Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...

Oct 12, 2019 by SWAPAN KUMAR DUTTA

Oyo - Room not provided ^Open

I have booked * rooms in Hotel Ganapati TEZPUR online for my marriage but they have not provided me any single room as they told me that it's a very low rate. I want very strict action against the hotel....

Oct 12, 2019 by RAJ SAIKIA

Ola Cab Kolkata - Ola Cabs Fare charged very high than shown at start of trip ^Closed

I booked a Ola trip (out station-CRN**********) from Dharmatola , Kolkata to Balasore, Odisha on **-**-**** evening. During booking it showed a estimated price of Rs ****/- for one way trip of *** KM which is true. Upon arrival at destina...

Oct 12, 2019 by Sushanta Rana

Make My Trip Pvt Ltd - Ticket Automatically cancelled and some random ticket got booked from my account ^Open

Today out of nowhere i got a message from MMT that my ticket got cancelled and refund has been issued(Refund being **% of my ticket price) and will be credited to wallet. Also when i logged in to the account i could see another ticket booked to...

Oct 05, 2019 by Siddhant Nagar

Prestige Holiday Resorts Llp - Membership Refund ^Open

We have fraudulently signed / bought Sale & Purchase Agreement (For Membership) worth Rs. * Lakhs on **th April, **** at their Jaipur Office (India) from M/s. PRESTIGE HOLIDAY RESORTS LLP (Karma Group). We had deliberately opted loan from their...

Oct 03, 2019 by GAURAV RISHI

Acquaint Tours and Travels - Cheating by travel company ^Open

We South Yatra Tourism from Mumbai had booked a Tour for Raan of Kutch for the month of December for our Guest through a Gujarat based travel Agent Acquaint Tours and Travels. The person in charge is Mrs. Priyanka here contact details as below ...

Oct 01, 2019 by Vijay Menon

Goibibo - Compensation for causing financial and mental sufferings ^Open

I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my passp...

Sep 18, 2019 by Jayjit Das

Travel Triangle - Travel Triangle did fraud booking ^Closed

I and my husband booked a trip to Bhutan through Travel Triangle for the month of Aug **** and paid the initial instalment of **,***. On *th Aug the Travel Agent (Valley Tours and Trek) informed us that we won't be able to travel due to PM Modi...

Sep 08, 2019 by Rupali Basu

India Ghoomo - Refund is not being given ^Closed

The guy named Prashant of India Ghoomo booked a package to Bali for Rs .**,***. Two days before the departure date it was known that the travel agency hadn't booked the air ticket and only blocked it and the accommodation and other things were ...

Sep 08, 2019 by Pavan Kumar Singh

Oyo - Extra charge applied by OYO ^Open

I want to share my experience with OYO. It was the big mistake of my life that I booked a room with OYO. I booked a room in Agra for two days only but when I reached the hotel Riviera Taj Nagari phase * and entered the room was so smelly and ca...

Sep 08, 2019 by Dalip Kumar

Oyo - Not allowed to stay in hotel ^Open

I booked * rooms in la Habana beach resort and club Goa. I got confirmation call also * days before but when I reached the hotel the receptionist guy told me that they are not taking any Oyo entries anymore. I didn't get any help from Oyo and a...

Sep 08, 2019 by Nikhil verma

Goibibo - Goibibo online hotel booking fraud ^Closed

I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...

Sep 07, 2019 by Anirban Gupta

Goibibo - Complimentary breakfast not given ^Open

Booking ID - HTLXSHGF6J When I had booked tickets through the Goibibo app for the hotel "Zone By The Park, Kolkata". It was showing 'Complimentary Breakfast'. However, the e-booking did not mention it nor was it honoured at the hotel....

Sep 07, 2019 by Ankush Bora

OYO Rooms - Oyo rooms not refunding the money ^Open

I booked an OYO for *th September when I reached the hotel they said they are not entertaining customers who have made an advance payment of the room. I contacted the customer care but nobody helped and then they made a fresh booking for which ...

Sep 07, 2019 by Himani Bihagra

Ola - Refund is not processed since more than 3 weeks ^Open

I booked return ola outstation on June **. At the time of booking total fare was **** and we did not take the car on any other route. However, the total bill was around ******. After raising this concern ola found that we were charged **** extr...

Sep 07, 2019 by Rajat Luthra

Goibibo - Accommodation not provided and refund ^Closed

I have booked a hotel in Lucknow on * September ****. I have made an online payment. When I reached hotel they refused to check-in because of online payment. They say they are not accepting online payment when I call in goibibo they say that th...

Sep 07, 2019 by Anmol Singh

Red Bus - Refund not received ^Open

I booked a ticket from Allahabad to Delhi. Actual time was **:** pm. Arrival time at Delhi was *:** am. But the bus arrived in Delhi (Mayur Vihar) at * am. Bcoz of that, I missed the next bus which is from Delhi to Ludhiana whose scheduled time...

Sep 06, 2019 by Gaurav Chauhan

Goibibo - Goibibio and oyo are fraud ^Open

I had done booking through goibibio in Mahabalipuram on **nd Aug **** for *th Sep **** in the hotel: capital O * **** Sea Breeze resort. I got the e-ticket and confirmation mail and I paid for that property also. In last-minute, they are telli...

Sep 06, 2019 by Sunpriya Swain

Yates.com - Non refund of tickets ^Closed

I have tried to book * train tickets from Visakhapatnam to Champa amount *,***.** on **/**/**** but not booked due to the fact that my email ID was not feeded on IRCTC. Amount debited was not refunded....

Sep 05, 2019 by S g k reddy

Goibibo - Refund not done yet ^Open

Goibibo has not refunded my money for travel in Jet Airways flight which was on July **, ****, which was cancelled by them. No proper response and once they tried to close query emailing me that "as there is no response from your side the issue...

Sep 05, 2019 by John Mary Emmanuel

Goibibo and OYO - Hotel booking fraud ^Open

I booked a hotel from goibibo hotel Oyo ***** hotel Classio Inn. I done the payment also but when I reached hotel they said the hotel is closed from last * days as there is case registered to this hotel. So we cannot stay here. I lost my money ...

Sep 04, 2019 by Mohd Bashir

Ola Cabs - Overcharged on the ride ^Open

I booked ola cab on *-sep-** CRN **********. I successfully made payment through Google pay for Rs. ***. Still, the driver demanded payment in cash. I had to pay Rs. *** in cash also. Thus, I paid twice for the same ride. Tried contacting ola c...

Sep 04, 2019 by Aakanksha

Makemytrip - No refund for cancelled hotel booking ^Closed

Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...

Sep 04, 2019 by Mahesh

Ease my trip - Refund not received from ease my trip ^Closed

I booked a ticket from Easemytrip.com on **/*/** where my first two transactions were failed and for the third transaction, the ticket has booked. But for the first two transactions, they deducted the amount from my bank account of Rs *****/-. ...

Sep 03, 2019 by Partha sarathi das

Goibibo - Hotel manager not give room as per mentioned in goibibo ^Open

I had booked one ***** Hotel Silverton spot at Jalandhar with booking id HTLVKFKPAU on ** Sept ** from Goibibo app. There is nothing mentioned over there about AC and Non AC rooms. But, when I entered in hotel reception person, denied me to giv...

Sep 03, 2019 by Parkash chand

Make My Trip - Refund for the flight ticket ^Closed

I was trying to book a flight ticket from Manama to Kozhikode. But the ticket was not booked even after making the payment. Money has got deducted from the account (Rs. *****/-). I have contacted make my trip multiple times. I have the recordin...

Sep 03, 2019 by Mehana Rahim

Makemy Trip - Fraud by Make my Trip ^Open

Booked air ticket and paid for particular seats. Though confirmation was not allocated the seats on the day of flight with excuses of system failure. Further on holiday through MMT the services provided were not up to the mark. It had a lot of...

Sep 03, 2019 by Suresh Dharmajan

Excellent Holidays Madurai - Promised service not provided ^Open

I booked a tour package of Rs ***** + ***** for the ticket. Total amount - ***** given by me. In ***** package he would provide us Day *. Madhuri to Rameshwaram taxi + Rameshwaram stays + Rameshwar sightseeing like Dhanush Kodi, Panchmukhi H...

Sep 03, 2019 by Monika Pathak

Goibibo - Confirmed hotel booking not honored ^Open

I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...

Sep 03, 2019 by SHAMBHONATH KARAHALLI

Ola Cab - Ola driver cancelled my ride ^Open

I booked an ola cab. The driver called me for the location and after knowing the location he acted as if no network. Again I called him he started making fun of me and abused me. He started mocking me and forced me to cancel my ride. I said I c...

Sep 03, 2019 by Mohammed riyaz ibrahim

RedBus India - Ticket not confirmed ^Closed

I booked Mangalore to Belagavi on ** December ****. The payment complete but ticket not confirmed. Still not solved from ****. TRANSFER- UPI/DR/************/redbus @a/UTIB/redbus@axi. This is transferred amount details....

Sep 02, 2019 by Krishna Marathi

Makemytrip.com - Refund not received on international flight cancellation ^Open

I had booked an international flight from Delhi-Germany-Italy-Toronto and Toronto-Zurich-Delhi on * aug** and ** aug** respectively. The Schengen visa got rejected just a few days before the flight and we requested makemytrip.com to initiate ca...

Sep 02, 2019 by Umashankar singh

Goibibo.com - Hotel does not allow check in ^Open

Booked a hotel through Goibibo app under booking Id HTLM**JM** for Oyo ***** Hadoti Resort for **/**/****. To my surprise, the hotel management did not allow us to check-in due to non-transfer of payment from Goibibo to the hotel for the last t...

Sep 01, 2019 by Alok Gupta

Indian Railways - Package not delivered ^Open

I booked a bike from CTC to MXN junction via HWH on ** August ****. My PRR no is **********. It's more than ** days now. Till now I've not received my bike at my destination station. Why this much late?...

Sep 01, 2019 by Sashanka Sekhar Dash

Ola Cab - Extra money charged by Ola cab ^Open

On ** Aug **** approx ** pm, I booked Ola cab. At the time of booking fare shown by Ola is estimated Rs *** but after completion, my journey bill came to me of Rs *** approx double fair. There is no toll tax, No traffic, No waiting fees etc. ...

Sep 01, 2019 by Inspector Subhash

UBER - Charged for a trip that I didn't take ^Closed

I booked an Uber auto to travel to a place that was * km away. However, when I was assigned a driver the driver automatically started the trip without me. Furthermore, I called him and he said that he is coming to me asap. However, he drove awa...

Sep 01, 2019 by Garvit

Goibibo.com - Refund not credited ^Closed

I have booked irctc ticket. Unfortunately, that train cancelled due to flood. Its been two weeks but still, I didn't get my refund....

Sep 01, 2019 by Junaid kk

OYO Rooms - Complete refund not processed ^Closed

I booked a room in OYO on Aug **-**rd. In spite of no room availability, OYO still accepted the booking and charged the amount. Later I was asked to check-in to another substandard hotel. I had to refuse for the same as I felt the new hotel whi...

Sep 01, 2019 by Smiran Mathew

Redbus - Not picked up by bus operator even though I was waiting on time in pick up point ^Open

I have booked a seat in Redbus in Parveen travels on ** September ****. The seat got confirmed, the amount deducted *** rupees. I called crew number at *.** pm from my pickup point. My boarding time was * pm. Crew guy told wait their pickup cab...

Sep 01, 2019 by Balaji D

Hotel golden gate - Hotel booking not done ^Open

I had booked a room through Oyo in this hotel and when I went to check-in I was denied. They are saying that the price is high now when they have allowed Oyo to make a booking for them how can they say that the price is low. That is their probl...

Sep 01, 2019 by Abhishek thapa

Goibibo and OYO - Booking denied at property for non receipt of information ^Open

Booking denied at the property on arrival at the hotelon **st aug **** even after advance payment made and confirmation received from goibibo. The response/treatrment from both goibibo and oyo were disgusting & frustrating. Being a lady I was m...

Aug 31, 2019 by MONICA BHATTACHARJEE

Goibibo - Complaint against Goibibo lady agent ^Open

This complaint is in against a dumb lady agent. I called on ** Aug ****, regarding a query on how to get the amount of train tickets that I'm going to lose because of flight cancellation. My query was: Initially, My flight was on ** Nov ****,...

Aug 31, 2019 by VARUN GUPTA

Goibibo - Refund not yet received for a cancelled ticket ^Open

Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...

Aug 31, 2019 by TARUN KUMAR REDDY

Ola Cabs - Unprofessional ola driver and mental harassment ^Open

We had booked an ola for * hours package. After loading our luggage in the cab and having sat down, the driver started asking questions like how will you pay in cash or ola money, where all are you going, why are you going etc. Then he said i d...

Aug 31, 2019 by Vinod Bakshi

Goibibo - Check in not allowed ^Closed

I planned a visit to Dehradun and booked Oyo **** Hotel Central Park Inn, Dehradun with Booking ID HTLTPYNVMN for **-** August. I booked this hotel on July ** i.e., ** days in advance. On August **, I reached hotel around **:**PM. When I entere...

Aug 31, 2019 by Priyanshu Kumar

Ola Cabs - Payment made but showing pending ^Open

My father booked a ola auto from his number **********, on **st June **** and the fare shown to him while booking was Rs. *** payable in cash. After reaching the destination Divisional Railway Hospital at M G Railway Colony in Bangalore, the au...

Aug 30, 2019 by Sudipto Mitra

Amar Travels - I couldn't avail journey from Mathura to Jaipur which I booked the travels through paytm ^Open

I booked the Amar travels from Mathura to Jaipur at *:**pm on **nd August through paytm. Since I am first time in Mathura, auto driver dropped me near by the boarding point * hour prior to departure. I was waiting in the bus stop and I tried to...

Aug 30, 2019 by Gleetus thimothy

OYO Rooms - OYO Rooms didn't refund my full money ^Open

I booked hotel through OYO rooms and paid full amount also but hotel management denied my check in due to low tariff issue.I called OYO help desk on same day, oyo help desk asked me to pay Rs.**** to hotel management and assured me to refund fu...

Aug 30, 2019 by Raj Mondal

Oyo - Oyo refund not received ^Open

I booked an Oyo on the date of */*/**** booking ID NRTF ****. I paid the full amount but I can't able to check-in some reason. So I contacted Oyo assistant they only cancel and initiated refund but till now I didn't get my money. I spoke with O...

Aug 30, 2019 by Dhilipan

Goibibo - TDR option not available ^Open

Hi Team, This is a complain against Goibibo for not giving proper solution. I booked a train ticket on *th august from pune to mumbai. Due to floods, the train was diverted from daund and didnot cross Pune. I filed a TDR in goibibo app within...

Aug 30, 2019 by Taposh Acharyya

Ola Cabs - Driver cancelled the cab I booked 3 times ^Closed

I have booked my cab this morning * times and they cancelled my cab all the time....After booking the cab I called them and all of them said that they are coming but they cancelled after it just because of it I missed my intercity train and I h...

Aug 30, 2019 by Himanshu

Makemytrip (india) Pvt. Ltd. - MakeMyTrip did fraud ^Open

We booked our return tickets with MakeMyTrip from Mumbai to Chennai for * of us. **hrs before the flight, I get an email saying the tickets have been cancelled by us when we never instructed the cancellation. I called up Makemytrip but as per t...

Aug 30, 2019 by Taher ali moiyed

Oyo Holidays - Refund no initiated by OYO Holidays ^Open

I am being harassed by Oyo holidays from last * months for my refund against the booking id mentioned above. I had booked my honeymoon trip to Bali, Indonesia from Mr Vikas Sharma (Sales Rep) at Oyo holidays and transferred the initial payment ...

Aug 29, 2019 by Rohan Sharma

Make My Trip - Claimed amount not received ^Open

I am the F* visa student travelling to the USA for the first. I booked a flight from Make my trip. My itinerary is Bangalore (BLR) to Abu Dhabi (AUH) Alitalia by Etihad Airways. Abudhabi (AUH) to Rome (FCO ) Alitalia by Etihad Airways and fro...

Aug 29, 2019 by Manoj

Ola Cabs - Ola driver deceived me and took Rs. 20 extra ^Open

On ** August ****, I booked a micro variant of Ola near NLIU Bhopal and my pick up location was Flamingo Campus, Aakriti Ecocity, Bhopal. I reached the pickup point after * minutes. The driver demanded Rs. ** extra in the fare and he told me th...

Aug 28, 2019 by Aditya Singh Chouhan

Ola Cabs - Charged extra money ^Closed

On Saturday **th August I booked an Ola bike from my residence and the amount to be charged displayed was ₹** as the distance wasn’t much, my driver kept talking about a false price surge throughout the journey, and when I reached my locati...

Aug 28, 2019 by Abhilasha Mukherjee

Goibibo and OYO - Checkin rejected by hotlier and misbehave ^Open

I booked hotel for * days in bareilly, Uttar pradesh vide booking I'd HTLZ*QKJ*G and Hotelier ( Manager of Hotel Dev bhoomi) did not allowed me to check in at goibibo rates and charged rs.*** extra from me which I rejects to give and talk with ...

Aug 27, 2019 by Amit Arora

OYO Rooms - Extra amount charged ^Open

IM Rajagopal and my booking id VXRZ**** I have booked hotel room through your oyo website, I have paied **** for * days stay. The hotel persons given bill receipt only ****rs...

Aug 27, 2019 by Rajagopal

Goibibo - Goibibo fraud on hotel booking ^Closed

I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...

Aug 27, 2019 by ROHIT KUMAR MITTAL

Awsometrip - Trip amount taken but neither trip happened not money returned ^Open

I have booked a trip to Tadoba. As per their package, I paid **k and then **k total **k for the entire trip with Awsometrip. Phone: ********** Priya awsometrip**@gmail.com I paid amount around August *. Every time when I enquire about my mon...

Aug 27, 2019 by Hafeez Abdul

OYO Rooms - OYO Rooms didn't refund money for denied check in ^Closed

I booked hotel through OYO rooms and paid also but hotel management denied my check in due to unavailability of rooms.I called OYO help desk on same day and cancelled my booking,they didn't refund my money.Almost one month over still they didn...

Aug 27, 2019 by S.BALAJI

Goibibo - Fake booking by Goibibo ^Open

I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...

Aug 27, 2019 by Mustafa Jamal

Make My Trip - Bad cab service ^Closed

Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...

Aug 27, 2019 by Sushil

Makemytrip - Wrong hotel booking and no refund ^Closed

I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...

Aug 26, 2019 by Sandeep Padhi

Redbus.in - Bus has cancelled without any information ^Closed

I have booked bus on **th August from Pune to Ahmedabad for **th August. and the ticket number is TN*H******** and PNR is ********. The bus suppose to reach Pune - Wakdewadi- TVS Showroom by **:**pm but its didnt come even *:** pm and we have ...

Aug 26, 2019 by Mehu Bhalala

Goibibo - Compensation for causing financial and mental sufferings ^Open

I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my pa...

Aug 26, 2019 by Jayjit Das

Msrtc Redbus - Bus left without stopping at pickup location ^Closed

Booked bus of **:** pm from Hinjewadi phata pune to Borivali Mumbai Shivneri came at *:** pm and left inspite of waving hands at it. Red bus operators and msrtc operations did not receive calls and slammed call on my face. Poor service. No r...

Aug 25, 2019 by Poonam sawant

Oyo - Oyo room booked from official oyo app but oyo hotel denied to check in ^Open

I booked in Oyo ***** for * adults and * room (for my parents) in name of Kanaiyalal (my father) but when my parents reached there hotel manager denied to check in as they have broke collaboration with Oyo and if you want to check in hotel offl...

Aug 25, 2019 by Ujas patel

Ola Cabs - Driver cancelled the ride and I was charged ^Open

I pre booked ola outstation from Delhi to patiala * hours before the ride. According to ola's policy the driver information was shared with me one hour before. Right next second th ride was cancelled. I called th driver Yusuf to ask why would...

Aug 25, 2019 by Abheyjeet Singh

Goibibo - Booked bus ticket with SRM transport through Goibibo ^Open

I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and n...

Aug 25, 2019 by Karthick

Oyo - Room not provided many times ^Closed

I have booked a room in oyo kolkata. My booking is confirmed but when i reached the they room are not available in this price .if room not available in this price so why so me in this app.I have wait * hours but oyo team does not help properly....

Aug 24, 2019 by Aif

Ola Cab - Ola cab driver cancelled the trip ^Closed

Subject: Re: Sorry, We could not schedule a ride for you The cab was booked for my dad (a senior citizen) to be dropped off at Banaswadi Rly station. Hope the importance of the ride at a peak time in this city is well understood at your end a...

Aug 24, 2019 by Vm jayadeesh kumar

UPSRTC - Amount deducted more than estimated bill and none of the tickets were booked money deducted ^Closed

I was booking tickets from UPSRTC on *th of August, I opted for * tickets, and while doing payment to them it was showing a bill of *** but after typing the OTP for transaction I was redirected to home page and my tickets were not booked, inste...

Aug 24, 2019 by Mukeetuzzama

Oyo - Hotel booking issue ^Closed

Respected Sir/Madam, I had booked a room dated on **nd August & OYO Executive confirm me Hotel Debdutta at Coochbehar. My Booking IDTXQK****. But after reached on Property, they denied. Because they haven't no room & already inform to o...

Aug 24, 2019 by Munshi Firoz Rahaman

IRCTC - IRCTC ticket amount not refunded after 2 months ^Closed

I had booked a ticket which i cancelled on **th june. When the amount was not refunded after * week i raised a complaint. Till date they haven't done anything on that. All they tell me that i should contact my bank. Why should I as a custome...

Aug 24, 2019 by Mrinal Harsh

Make My Trip - Hotel check in denied no solution received within standard time ^Open

Booking ID NH*************. The hotel denied check-in and I booked a complaint at make my trip and they took maximum ** minutes but no solution received within ** minutes. ...

Aug 23, 2019 by Suthirtha Paul

Indian Railways - No refund for diverted train ^Open

I booked three tickets in AC *st class is Udyan express from Mumbai to Bangalore on **th August. The train was cancelled at the source station (Mumbai) and it was diverted to start from Solapur, due to which we did not travel in it. Since I was...

Aug 23, 2019 by Karan Madhwani

Oyo - Oyo ruined my life ^Open

After *.* years of marriage and savings of * years, I planned for honeymoon and search for honeymoon packages online. I get a call from Narendra OYOtotalholidays on ** of July ****. I asked him to provide Bali package and while discussion he su...

Aug 23, 2019 by Vinayak kotekar

Yatra.com - Yatra.com did fraud ^{Offered Resolution}

We booked our Ladakh package * months before we got at **k and our fellow group members booked just ** days before got the same package at **k why because they negotiated better. The trick is to put the query and show no interest. We can also s...

Aug 23, 2019 by Arti Goyal

Oyo - Service not received ^Open

I booked oyo property for my stay during ** Aug **** to ** Aug **** period at collection o *** beck began ballygunge, Kolkata and paid the total fare in advance. I arrived at the hotel reception around *:** PM on ** Aug **** in the evening and ...

Aug 22, 2019 by Chandan Vishwakarma

Make My Trip - Charged for service not provided ^Open

I had booked adventures of Jordan through MakeMyTrip. It was joining directly without flight. I booked my package through an agent and clearly, it stated the price was inclusive of visa fees. He was not very helpful in communication and providi...

Aug 20, 2019 by Shilpa R S

Yatra.com - Wrong itinerary given ^{Offered Resolution}

I have booked the ticket from Trivandrum to Riyadh to travel on **-**-****. They have given the route from Trivandrum to Colombo, Columbus to Dubai via Srilankan Airlines and Dubai to Riyadh via Flynas flight. I was informed that I should trans...

Aug 19, 2019 by Kowbathullah Gnaniyar

Make My Trip - Non refund of travel amount ^Open

I booked a holiday trip and flight via make my trip to Kerala. Just a day after booking floods affected in Kerala. I was about to travel with my wife and an infant and paid ***** rupees to Make my trip for booking confirmation. But when got new...

Aug 19, 2019 by Sameer dhingra

Century Holidays - Cheating by Century Holidays ^Open

I wish to lodge a complaint against Century Holidays as I have taken Gold Membership to vide above ref ID Nos and I have already paid Rs **,***/- balance Rs **,***/- were to be paid after availing the first-holiday trip, accordingly. I have pla...

Aug 19, 2019 by RAJESH JATANA

Goibibo India Private Limited - Hotel check In denied by hotel management ^Open

I had booked this hotel for ***₹ for a day on Goibibo App. I went to the hotel reception and told him that I have a booking. He then picked up a tab and checked for the bookings. But my booking did not reflect in his device. Then he started s...

Aug 18, 2019 by Satish Badiger

Goibibo.com - Hotel reservation was denied ^Closed

I booked a room online through Goibibo.com at Collection O ***** Friends Colony East, New Delhi on Aug. *, ****. Check-in date was */**/** and check out date was **/**/**. Full payment of Rs **** was made online for the same. On *th I reached t...

Aug 17, 2019 by Jyotirmoy das

Goibibo - Cheated and yet not initiated refund ^Open

I booked tickets in Archana express from JAT to PNBE. I received a message from Goibibo in which time of departure of the train mentioned is incorrect due to which I missed my train. So l want a full refund of the amount which I paid....

Aug 16, 2019 by Upma Sahay

Oyo - Refund not processed ^Open

Booked an OYO house on the **th of June **** via the OYO mobile app. The partial amount was deducted but the booking was not confirmed (email screenshot has been attached). Called up OYO immediately and was informed that there was a glitch in t...

Aug 14, 2019 by Reehan Ahmed

Goibibo.com - Refund for cancelled flight not provided by goibibo ^Open

I had booked to and fro ticket from Hyderabad to London via jet airways through Goibibo website for mother and paid rupees ***** along with the travel insurance. Later I had to reschedule the journey on a need basis so I contacted Goibibo for k...

Aug 13, 2019 by Sidhartha Reddy Mandala

Make My Trip - Worst service by Makemytrip team ^Open

I booked a hotel through makemytrip for my client from South Africa. We had a very worst experience at a hotel so we went to one more hotel. I requested to make my trip people cancel the existing and go for a new booking. The issue finally reac...

Aug 13, 2019 by Surya

Make My Trip - Package not delivered ^Open

I have booked a package from Make My trip on **rd May **, Executive of MMT Rakesh Sharma (**********, **********) is dealing with me at that time. On **-May-** he is demanding to pay ***** Rs through a payment link he sends me the payment link....

Aug 10, 2019 by VEERU SINGH

Make My Trip - Hotel denied check in after online payment ^Open

PNR: ********** Booking Id: NH************* They said their minimum tariff is *** and they stopped me to check-in. Kindly followup. Payment is already done. I was very helpless. I tried calling MMT support but their executive said to wait for...

Aug 07, 2019 by Jayant

Antilog Vacations - Promised hotel for which I paid was not given ^Open

For the Egypt trip with my family, I booked the trip through Antilog Vacations. They took money for Le Meridien Giza which is a * Star Hotel and a superior property and gave me Mercure which is a * star and poor property....

Aug 07, 2019 by Rajesh P Nair

Oyo - At midnight harassment for confirmed booking ^Open

*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...

Aug 04, 2019 by Rajendra natha bhalekar

Goibibo - Refund not received ^Closed

I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...

Aug 04, 2019 by Neelkamal chandgothia

Makemytrip - Booked hotel does not exist abroad ^Open

I booked a hotel I Doha for ** days using Makemytrip. After confirmation, I found out that the hotel address provided is only "street no ***, Doha, Qatar. And the phone number is ******. I contacted the support immediately and they told me tha...

Aug 03, 2019 by Avinash Bharatharaj

Oyo - Didn't checked in hotel and charged ^Open

Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** includin...

Aug 03, 2019 by Prateek Mathur

Sotc Travel Limited - Tour package not delivered and booking amount not refunded ^Open

I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...

Aug 03, 2019 by Dinesh kumar tyagi

OYO Rooms - False claims of amenities on App ^Open

The property that I booked was showing mini-fridge, hairdryer and in house restaurant at the time of booking; all of which are missing when I actually checked in. Customer care team says those amenities are for some other category of rooms. But...

Aug 03, 2019 by Parameshwaran Nair

OYO Rooms - Booking cancelled by OYO but money not refunded ^Closed

I had booked an OYO room on **-**-**** booking ID (KQIE****), KBR Residency, on **-**-**** I got a call from the hotel that there is a water problem so cancel your booking. After that, I immediately called Oyo and told all my problem on that da...

Aug 03, 2019 by Abhishek chowdhury

Ola Cabs - Ola cabs not refunding my Rs. 243 ^Open

On *rd July ****, I booked an Ola Cab for Delhi - Gurgaon (CRN **********) and chose the mode of payment as google pay and paid Rs. *** through google pay to ola before the ride ended. However, after the ride completed Ola app showed me to pay ...

Aug 02, 2019 by Bibek Kumar Jha

Yatra - Yatra travel agency does not refund my payment ^{Offered Resolution}

I have booked online hotel Marayoor Holiday, Munnar online. My travel date postponed so I have cancelled my booking. But travel company says refund not possible. Even hotel cancellation policy also not says zero refund. I have booked a hotel fo...

Jul 30, 2019 by Sunil Balwantrao Parkale

Makemytrip (india) Pvt. Ltd. - Issue in refund ^Open

On June **, ****, I booked a flight with Makemytrip for departure date Oct **, ****, Dublin to Mumbai and return on Nov **, ****. The booking did not reflect under the details of my upcoming trip. I contacted MMT via chat and they told me to wa...

Jul 28, 2019 by Anthony Raivellur

Goibibo - Amount not refund ^Open

I book the ticket from Goibibo from Mumbai to Lucknow by jet airways but after a month we came to know jet airways is shut down. I call jet airways but they said you have not directly booked from here you book from Goibibo so you have to ask am...

Jul 27, 2019 by Sandeep tiwari

OYO Rooms - Cheated by OYO rooms ^Open

We booked OYO rooms “OYO**** Hotel Rock Heaven” at Naldhera road in Shimla from **th June to **th June ****. We are a family of * (* adults and * kids aged ** years and ** years). When I tried booking the hotel through OYO website or OYO mo...

Jul 27, 2019 by Viren Gharat

Rise In Tours And Travels - Non refund of tour cost on cancellation ^Open

I had booked a Uttarakhand tour through rise in tours and travels on **/**/**** for tour commencing from */**/**** to **/**/****. The total cost was Rs. *****.** for two people and I paid Rs. *****.** as advance vide receipt no **** dated **/**...

Jul 26, 2019 by Hari kishan sharma

Oyo - Refund is not processing by Oyo total holidays ^Open

We have booked a tour package from Oyo total holidays. But from the very first day, they just didn't give any importance towards us. They have taken **k from us but still, they are not planning accordingly for the plan. We called so many times ...

Jul 24, 2019 by Snigdha roy

Jet Airways - My amount yet not received ^Open

I am serving in Indian armed forces. On * April ****, I booked two tickets of Jet Airways flight from Guwahati to Dehradun and Dehradun to Guwahati through udChalo and yatra.com sites. My tickets flights were scheduled respectively on **.**.*...

Jul 24, 2019 by Sunil Kumar Maletha

Ola Cab - Charged higher fare ^Open

I booked a ride from New Delhi railway station to Defence empire, Tilpata village, U.P. on Friday **.**.** around **:** p.m. *. I booked ola because it is showing fare lesser than uber that was around ***/-. *. I booked only when I have seen...

Jul 23, 2019 by Swapnil Singh

Colours Holiday - Holiday booking amount not refunded ^Open

My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...

Jul 23, 2019 by Shomit Goel

IRCTC - Ticket booking transaction shows failed but money is deducted ^Open

Yesterday I booked a normal railway ticket from IRCTC application. The ticket was never booked and the money was deducted from Bank account through UPI payment mode....

Jul 23, 2019 by Ganesh Dattatray Bharte

Redbus - Booking ticket of bus which does not exist ^Open

Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...

Jul 22, 2019 by Navin Ramchandani

Makemytrip - Hotel denied check in through Makemytrip ^Open

I am tired of contacting MMT customer support now. I saw Voxya online which looked helpful so thought of taking your help. This is my entire experience mentioned below: " "I had booked * rooms at Hotel Anant Oyo ***** on *rd June for the price...

Jul 21, 2019 by Karan Sikri

Make My Trip Pvt Ltd - Marketing shabby places as family joints ^Open

Booked Oyo ***** G capital (Booking ID - NH*P************ through MMT, hotel booking was not honoured and alternate arrangement made in a pick up joint my MMT. Multiple ways to reach them was futile and even there CEO was not sensitive to the o...

Jul 21, 2019 by Jubin

Goibibo - Refund money isn't get ^Closed

I booked a train ticket in two times. First time *** Rs the second time *** Rs debited but failed the booking. Refund amount didn't get....

Jul 20, 2019 by Jeslin k john

Rachana geological - Not getting response ^Closed

I have booked a bus for my trip to Hubballi on **.**.****, vide ID DUR***VLSR by paying ****.**. I have not received any details in my mail. It is more than ** days. I require all the details. Also, they assured **% deduction which they have no...

Jul 18, 2019 by K. Prabhakara

Colours Holiday - Holiday booking amount not refunded ^Open

My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...

Jul 18, 2019 by Shomit Goel

Oyo - My refund amount was not provided ^Open

I booked a room at the hotel ( Purplepatch Arun Prasath Park ) on June **th ****. The hotel request **% of extra amount for the early check-in process. So I called to the OYO customer care and talked with the customer service manager to tell th...

Jul 18, 2019 by Joseph Deva Kumar

Makemytrip - Refund not processed for a flight which was cancelled by Indigo airlines. Booked through Makemytrip ^Open

The refund pertaining to a flight (Indigo airlines) booked from Bengaluru to Mumbai is pending to be processed from Makemytrip. Unable to contact customer care. When Indigo was contacted they informed that they have processed amount to Makemytr...

Jul 18, 2019 by Krishnan P

Goibibio - Fraudulent activity did ^Closed

I booked a hotel from Goibibo but very worst and many bugs. So I contacted them multiple times and after they said we will forward to the management team but still not refunded my money. I sent them with proof. Very bad. That room finds whiskey...

Jul 17, 2019 by Lourdu Vinoth

Cox and kings - Visa rejected due to cancelled tickets provided by cox and kings ^Open

We have booked European Glimpse package (**th Jul’** to **th Jul’** – Booking ID ******* and *******) through Cox and Kings on **th May’** and completed all the required payments as per terms and condition on **th May’**. Initially wh...

Jul 17, 2019 by Richa Jain

Oyo - Service not delivered as it was promised ^Open

I had a pretty bad experience with OYO on my last booking of OYO Home ***** Sahyadri Farms booking ID: IKND****. *. I have booked an OYO home whereas this place was not at all like that and it was even worse than a *-star hotel. There was no p...

Jul 17, 2019 by Shashwat Srivastava

OYO Rooms - Checkin denied and poor customer care support afterwards ^Open

I booked with OYO when I visited Jaipur, Rajasthan for my work. My booking id was WFIV**** on ** June to * July ****. It was an OYO home property. I was provided with a PADLOCK combination to check-in into the property but the padlock didn't op...

Jul 16, 2019 by Prince Jindal

Oyo - OYO cheating didn't refund my amount till now ^Open

I booked a few rooms through OYO on April **** to check in on June *th. When I went to check in hotel management denied my check-in as their agreement with OYO terminated on May ****. I raised a complaint regarding the same on June **th **** to...

Jul 15, 2019 by Vinod Kumar Reddy

Ola Cabs - Ola driver security threat and theft issue ^Closed

I had a terrible experience with ola in Delhi yesterday. I booked ola from Indirapuram to a green park. He adamantly charged *** Rs more incorrectly just for a small distance. Then when we gave him cash and left. After ** minutes when we were a...

Jul 15, 2019 by Aparna shree

Uber Cabs - Poor service provided by uber India ^Open

I want to inform you that I had booked a Maruti Suzuki Alto on **/**/**** at **:** pm. I needed to be travelled from Khanapara Fly Over, Guwahati to Kalibari Rest Camp, Guwahati. I had stood there for about ** minutes but the pilot did not arri...

Jul 13, 2019 by PRADIP KUMAR SHA

Hotel Sajan - I booked the AC room and the hotel fixed it in a messy and poor room ^Open

Worst service. You can see in photo. I booked AC room. धोखाधड़ी की हैं AC रूम की जगह गन्दा सा सड़ा हुआ कमरा दिया गया।जिसमें जगह जगह...

Jul 11, 2019 by Bhag chand sen

OYO Rooms - Worst experience at Oyo rooms & Oyo support team ^Open

Booked hotel for * people and * rooms. Each room should have * double bed and * single bed as mention in the website of Oyo rooms. When we reach the Oyo hotel the rooms provided to us were very small and hardly * people can stay. Raised complai...

Jul 11, 2019 by Prafulla Deori

UBER - Unplanned stops by Uber ^Open

** July **** I on-boarded in uber at *.** pm. After that, I was travelling with driver in the same area up to *.** CGI Yemlur to Kasabanahalli which distance is only *.* km. For that much distance, I was in the car for around * hrs. After that ...

Jul 10, 2019 by Ranju

Red Bus - Red Bus didn't send me the bus no or any contact detail of operator ^Open

I had booked a confirm ticket of UPSRTC (Jan Rath A/C *+*) using red bus app from Delhi to Rishikesh on **th June ****. I was standing there at boarding place right from *:** pm and the boarding time was *:** pm. But the bus operator didn't eve...

Jul 10, 2019 by Dheeraj Kumar

A1 Journey Travels ( Ultim8 Voyage Pvt Ltd) - refund my flight ticket amount ^Open

I am from Karnataka State. I have put an inquiry on a Bali honeymoon trip. Komal from the A* journey contacted and booked the trip delay by * days (**th June to **th June **). Actually it was **th July ** but finally booked the ticket on **th J...

Jul 08, 2019 by Virupakshayya swami HM

Zoom Car - Incorrect damage charge levied ^Open

We had done the booking of Tata Hexa but they have changed the car in the last hour to Mahindra Marrazzo. This might be their strategy to provide faulty car and make money from customer by charging vehicle damage fee because according to my kno...

Jul 08, 2019 by Govinda

Oyo - Abuse and insult ^Open

I booked hotel silver key from Oyo but I got insulted this hotel reception and hotel manager. I am never thought to see this insult. We booked this hotel for the family but we did not know this hotel is unmarried couples allowed hotel. We go to...

Jul 08, 2019 by Lourdu Vinoth

Makemytrip - Refund not given ^Open

I have booked my ticket through Make my trip from Roorkee to Delhi on * Jul ****. Tickets were cancelled on * Jul **** by the bus operator. I have contacted through the mail but I didnt get any response....

Jul 08, 2019 by Nidhi

Orange Tours and Travels - The travel bus not drop me in proper boarding point ^Closed

I had booked a ticket on the red bus and travel from Tirunelveli to Pondicherry in the orange bus and they did not drop me in proper boarding point. When the bus reaches Chengalpattu they told me you should drop in Villupuram and then go to Pon...

Jul 06, 2019 by Sudha

Travel Bira - Package not delivered ^Open

I booked a package from travel bira. He took all the money in advance. The trip was off out of India. I just got married and we were not having a marriage certificate as a supporting document. Sagar called me and asked me **k form respected ban...

Jul 06, 2019 by Usn

Redbus - Money got refund ^Closed

I had booked a ticket using Redbus from Delhi to Haridwar on *th of June **** and it was confirmed. However, on the same day, I got a call from bus operator that they had cancelled my booking due to some bus breakdown and when I asked for other...

Jul 05, 2019 by Ravi Kumar

Make My Trip - MMT booked room not as described ^Open

For our recent trip to Bhutan, we have booked hotels through Makemytrip. Out first stay was at PARO and we have booked an AC room through MMT. When we reached the hotel we came to know from the reception that there is no AC/FAN available at the...

Jul 04, 2019 by Prathap Gangireddy

Make My Trip - MMT has charged more than the total shown in invoice of Air plane ticket ^Open

I have booked a round trip DEL-to-GOA. I am facing a problem regarding payment. I supposed to pay ***** Rs but ***** Rs has been deducted from my account (find the attachment). For a clear view check invoice_*.pdf and Bank_deduction.pdf. Pleas...

Jul 03, 2019 by Gauri sharma

UBER - Uber has charged me twice for same ride and now not giving a refund ^Closed

While booking a cab, I had registered to pay via UPI added on Uber. Later while booking on the same date I found that my UPI request had expired. Hence, I made payment through my linked Credit Card. But when tried booking the cab again on the s...

Jul 03, 2019 by Vishal Kamtane

Goibibio - Fake travel claim ^Open

I booked Goibibo airport cab on **nd June at *.** pm for pickup at *.** pm from HYD airport. Received confirmation message from Goibibo that I will receive cab details by *.** pm and cab pickup at *.** pm. After landing at HYD airport I did not...

Jul 03, 2019 by Rohit R Desai

Oyo - Incorrect invoicing and not resolving concern ^Open

I have booked a room in Warangal dated **-**-** through OYO and stayed in OYO Capital O ***** Landmark Residency. I was asked to pay the total amount of INR **** and I have paid through my credit card. The hotel did not provide GST invoice for ...

Jul 03, 2019 by Mahendrakumar S

Yatra.com - Case against Yatra ^{Offered Resolution}

I booked * tickets one for me and * for my kids through yatra.com from Edinburgh to New Delhi via Birmingham in April ****. Travel date ** June ****.  The ticket issued an email sent to us. On travel date, while check-in we got to know that t...

Jul 03, 2019 by Esha Sharma

Zoomcar India Pvt Ltd - Fraudulent car company ^Open

We had booked a car from Borivali. Car was out of battery and dirty. Pick up time was * am. Details were provided at *.** then were given another car at ** am from Sion approx ** km from the actual location. The car was also in bad position got...

Jul 02, 2019 by Aesha shah

Makemytrip - Cheated by MakeMyTrip ^Open

I had booked return flights to Mauritius from Bangalore via Makemytrip. Attached is the ticket. The carrier from Bangalore to Mumbai was Air Mauritius and flight from Mumbai to Mauritius and back from Mauritius to Bangalore was Air Mauritius. N...

Jul 01, 2019 by Shama

Ola Cabs & Ola Money - Ola doubled my ride rate and the Ola driver rated himself 5 stars by taking customer phone ^Open

I booked Ola cab on ** June **** around *:** pm from Maheswari Nagar, B Narayanapura Bengaluru to Passport Office Koramangala. The cab came around *:** pm Ola Prime Play, Dzire Tour KA**AG**** and started the trip by *:** pm. The estimated cost...

Jun 30, 2019 by Kadi AG

Oyo - Need refund from oyo ^Open

I had booked a room my booking id is (gzpl****). I booked this on **/**/**** at night and I have made payment also that I found the date **/**/** Sunday morning is cheeked out time **:** am but on Sunday I have to check in at same. I called the...

Jun 28, 2019 by VISHNU

Fab Hotels - Differential any not reimbursed ^Open

I booked a hotel in Mysore * months in advance only to get a call from Fab just * week before my travel stating that the booking will be cancelled. The alternative property suggested was not to my satisfaction. So I spoke to the senior Mr Jatin...

Jun 27, 2019 by Kavitha Iyer

Ola Cabs - Refund for excess amount charged ^Open

This complaint is against. OLA. With reference to the above-mentioned subject would like to draw your kind attention towards the double pricing being done for my ride last month. Initially, booked a cab through OLA App from my residence to IG...

Jun 26, 2019 by MANAS GULATI

Redbus.in - Refund not initiated by redbus ^Open

I booked bus ticket via https://www.redbus.in/, journey date **/May/**** *:** pm. The bus got cancelled via bus operator. I had complained the same day to the bus operator but not refunded yet. Its almost * month gone. Date Of Booking : Frida...

Jun 26, 2019 by Jai prakash

Make My Trip - Refund not given ^Open

I have booked my ticket through Make my trip vide ID NN************* from Delhi to London on ** March **** and back London to Delhi on ** April ****. Both tickets were cancelled on ** March **** and ** April **** receptively. I have contacted m...

Jun 26, 2019 by Satbir Sharma

Clear Trip - Had pulled from my bank account by giving false information ^Open

I had booked my flight ticket from Cleartrip. My flight got cancelled so I requested a refund from Cleartrip. I was following from last ** days but Cleartrip representative was unable to give a specific answer. On **th may **** I received a ...

Jun 26, 2019 by Jaya Priya

Zoomcar India Pvt Ltd - Incorrect damage charges levied ^Open

This is regarding booking id JPS*BVKV. We rented an Electric car E** Dash on the **th of April. The car was not in good condition in terms of cleanliness and already damages were there in the car for which as instructed we took the videos and p...

Jun 25, 2019 by Nikita Rathi

Oyo - Want my money back ^Open

I booked a room on ** June **** Sunday, hotel sunview international at Karol Bagh, my booking ID is QACX****. I have made the payment of Rs. **** by online on phone pe. While booking it was written that all govt authorized identity is applicabl...

Jun 24, 2019 by Sakshi verma

Make My Trip Pvt Ltd - Refund not provided on their mistakes ^Open

We booked a bus for our staff from Hyderabad to Shirdi on * June with Ref no NU*************** and a return on * June with ref no NU***************. On * June night around **.** pm, we came to know that the bus got cancelled. We tried to verify...

Jun 24, 2019 by Abhijit Singh

OYO Rooms - Refund not received ^Open

I have stayed at one of the flagship property in Lonavala. The property name is Basilica Holiday Home (OYO Flagship *****). I have booked ** rooms for ** night and my booking amount was Rs. ****/- but the receptionist Mr Shrikant has collected ...

Jun 23, 2019 by Srimanta Bag

Oyo - Denied checkin due to tariff issue ^Open

I booked Oyo Rooms OYO ***** Greens Race View at Ooty for *st June **** to *rd June **** on **th May **** and made full payment Rs- ****/- well in advance as was shown on the website. I got confirmation from Oyo and my booking ID was UWGA****. ...

Jun 22, 2019 by Kamal Khandal

Club Mahindra Holidays - Fake membership offerings ^Open

Its been a month that we have been enrolled to the club and we have not received a single mail from club Mahindra about our membership id. We have been dialling tollfree no. almost every day and even called our assistant Mr Gurudatt Rana who gu...

Jun 21, 2019 by Sarthak Bhandari

Air India - Last minute flight cancellation and wrong status update ^Open

With reference to the booking reference no. Y*EY* for Air India Flight no. AI-**** (Jaipur to Udaipur) for travel date **-Jun-**** I received an SMS on **-Jun-**** at *.** pm from an anonymous number "+*** *********" that this flight stands ca...

Jun 20, 2019 by Nitin Nahar

Make My Trip Pvt Ltd - Refund of cancelled flight ^Open

Please find enclosed the required information in the attached file. I had booked a flight for * adults and * kids using make my trip app on **rd December **** for Jet Airways. The flights were from Mumbai –Delhi – Kathmandu on **th May ****...

Jun 19, 2019 by TRUPTI RAJESH KUNDER

Make My Trip - Extra charge incurred on my trip due to MMT agents mistake ^Open

I had booked a package from Mumbai to Shimla/Manali and Chandigarh then back to Mumbai. My booking Id was NL*************. I was travelling with * adults and a child and in all, we were *. The agent sent me a form to be filled up and all detail...

Jun 19, 2019 by Nadim mohammed arif

Make My Trip - Tickets got cancelled ^Closed

I had booked flight tickets from Delhi to Hyderabad with SpiceJet through Make My Trip portal bearing following details:- *) Booking ID- NF************** *) SPICEJET SG-*** *) PNR- Z****V *) Flight boarding time - **** hrs on **th Jun **...

Jun 18, 2019 by Avinash

Goibibo.com - Error during the round trip flight ticket booking ^Open

I have booked a Round Trip from the Goibibo Website from Doha to Kathmandu for the dates **th June **** and **th June ****. While booking I have paid the amount for both the ways. But, the Goibibo website has given me the only a one-way ticket....

Jun 16, 2019 by Nagavenu babu Pavuluri

Oyo - Denied to provide room ^Open

It's not the first time I have been denied a room after confirmed booking. Last month I went to Pithoragarh and I booked hotels with Oyo. After reaching the hotel I was told there is no room available. I booked a room at * more hotels but they ...

Jun 16, 2019 by Rakesh Pandey

Ola Cabs - Payment issue with me ^Open

Today at *:** am booked a cab from IDA Uppal to Chintal at that time the estimated fair was Rs ***/- but after reaching my destination the total bill amount was ****. That people say that due to high demand and lower services, we charging more...

Jun 16, 2019 by M. Bhuvaneswara Reddy

Make My Trip India Pvt Ltd - Make my trip cheating ^Open

I had booked a round trip flight from Delhi to Keflavik on *th Nov through MMT in WOW airlines. The travel date was ** Jan & return on *nd Feb. I am a resident of Mumbai so I had booked connecting flights Mum - Delhi Delhi - Mumbai. On **th Jan...

Jun 14, 2019 by Jenil Keniya

Goibibo - Goibibo app payment ^Open

I booked flight tickets from Chennai to Cochin and return today through the Goibibo app. The total fare was shown as Rs **** approx while the payment was made for ****. It said the price has increased so I went back to check again and yet again...

Jun 14, 2019 by Krusha Shah

Goibibo - Refund problems occuring ^Open

I booked a ticket from New Delhi to Kathmandu from Goibibo mobile app for *nd May ****. (PNR no. OXJIFI), BOOKING ID: GOFLIANDA**B***********. The Jet flight was cancelled by the airline. So, I requested a refund from Goibibo on **th April ****...

Jun 13, 2019 by Ishan Phoolwani

Oyo - Check in denied at hotel Forest View Patnitop ^Open

We have booked * rooms in Hotel Forest View - Patnitop for a stay from **th June'** to **th June'** (*-night stay). Booking details are as follows: a) JGEP**** b) NFHG**** c) MURE**** At the time of check-in, the hotel denied to give us roo...

Jun 13, 2019 by PIYUSH RAJ

In.via.com - Refund of bus ticket ^Open

I booked a bus ticket from Lucknow to Delhi on **/**/**** through in.via.com ******** [bus name -Royal Bus India] at **:** PM (journey date). I tried to contact at the given number but the number (************ ) was showing incorrect. Neithe...

Jun 13, 2019 by RAZA IMAM

Make My Trip - Cheating in hotel booking in Digha from Make my trip ^Open

I had booked * rooms in a hotel named 'Hotel Princes Plaza' in old Digha from 'Make my Trip'. I had paid all the money via debit card * day before my journey. When I reached the hotel the hotel manager said to me that he cannot provide me with ...

Jun 13, 2019 by CHANDAN MAJUMDAR

Thetravelsgo - Fraud by travel agent ^Open

I had booked my package from Kanpur travel agent (the Travelgo) on **rd May. But before my travel, he cancelled all my bookings and now he is unreachable. His actual name is Anurag Prajapati. He is doing the same fraud from last * years. Many p...

Jun 12, 2019 by Gautam

Oyo - Pending amount increased from 0 to 495 ^Open

This is very unfortunate to say that I am highly dissatisfied by the service offered by Oyo. I booked my room (Booking Id: LVEM****) and I made the complete payment and received the message that my hotel has been booked. After receiving the mes...

Jun 12, 2019 by Ankur Dalmiya

Goibibio - Goibibo india private limited refund pending ^Open

I have booked a flight ticket on Goibibo to travel from Chennai to Doha on ******. My PNR (*****). Later I changed my flight to **th August directly with the Indigo airline for the same PNR and got the confirmation on the same. Due to change of...

Jun 12, 2019 by Nikesh Jayakumar

IRCTC - IRCTC customer care representative misleads me to cancel ticket ^Open

I had booked a ticket for * passengers on ** May' **** with PNR Number **********. Out of which only * passengers get confirmed seats. The *rd passenger has no berth and *th passenger's status was waiting List * after chart prepared. I called o...

Jun 12, 2019 by Arindam Bhattacharjee

Goldentrip.in - Package cancelled but money not refunded ^Open

I booked Mussorie Nainital package for * of my family member travel date **-Aug and return date **-Aug including me. Because of the weather, I cancel my holiday plan on **-Aug. After that, I was following up with Golden trip team and still afte...

Jun 11, 2019 by Nishant Ranjan

Seema Pooja Patel travels - Improper bus facility ^Open

I have booked a ticket from Udaipur to Rajkot through Redbus website in Seema Pooja Patel travels for date: **.**.**** timing : **:** pm class: AC sleeper. Firstly the bus has come around **:** am. Second, the condition of the bus was pathetic....

Jun 11, 2019 by Avinash Bajaj

Goibibo - Cheated and misguided ^Open

This is to inform you that we have been cheated and misguided by Goibibo app company. I have Goibibo mobile app with my number ******xxxxx. On **/*/** I have booked * flight tickets from Vijayawada to Bangalore for **/*/**. Rs.***** debited fro...

Jun 10, 2019 by SHAIK ABDUL SATTAR

Island Tour Packages - Travel agent fraud ^Open

A travel agent Varshan Island Tour Package **/**, *st Main Rd, Jai Nagar, Arumbakkam, Chennai, Tamil Nadu had contacted me via a portal hellotravel.com.I had booked a trip to Lakshadweep even after paying advance for both flights and hotel he h...

Jun 10, 2019 by Shashank Sharma

Makemytrip (india) Pvt. Ltd. - Bus not reached ^Open

I booked one bus ticket and paid the amount before one month but service not given. I have booked a bus ticket on June *st ****. The bus is orange travels from Hyderabad to Kochi. The bus timing is at * pm. On ** am I have noticed the travel ag...

Jun 09, 2019 by Fazil TM

Make My Trip - Make my trip fraud in package ^Open

We had booked a package online with MakeMyTrip for Himachal - NL************* worth *****/-. I have some critical pregnancy issues and doctors have suggested not to travel till delivery so we are requesting for the postpone of my current Himach...

Jun 08, 2019 by Pradeep

Make My Trip - Service not delivered ^Open

I have booked a cab but not delivered, even refused to refund. No resolution by the team. ...

Jun 07, 2019 by Vasudev shukla

OYO Rooms - Amount not refund even after cancellation ^Open

First, I had booked Oyo hotel Oyo **** Lord Krishna Dx inn from * June **** to * June ****. Upon arrival at the hotel, the hotel denied accommodation citing lower tariff by Oyo. I had not paid for the same. Then I tried to book another hotel a...

Jun 07, 2019 by Kumar Jyoti

Makemytrip.com - Bus ticket cancellation due to makemytrip system glitch ^Open

MakeMyTrip Booking ID NU***************. There was an issue while booking the bus from Bangalore to Hyderabad. My pick up and drop points were changed when I was making a payment. I got an error message that something went wrong & prompted me t...

Jun 07, 2019 by Kavita Nautiyal

Goibibo - Hotel was not booked though amount deducted from my account ^Open

I have booked a hotel for my vacation in Mahabaleshwar and the amount was deducted. However, when we reach at the given booked hotel address owner denies any such bookings. We tried to reach Goibibo though they had given no help and just to wai...

Jun 07, 2019 by Kristal Bharti

ebix travles pvt ltd - Complain against EBIX Travels Private Limited ^Open

I am operating a small travel agency in Visakhapatnam. Its a partnership firm called Times of Travel. I have booked a hotel through Ebix Travels.com for my client Mr Ajit MInda in Krabi, Hotel Name "Centara Grand Beach Resort & Villas Krabi". I...

Jun 06, 2019 by Nisha agarwwal

RedBus India - Bad service and hospitality ^Open

I have booked ticket from redBus app for sector Mumbai to Majalgaon. I have boarded at Santacruz (E) after boarding in travels. I come to know that AC is not working and poor condition of travels. All passengers are arguing with the driver and ...

Jun 05, 2019 by Yogesh Dagdiya

Makemytrip - Refund not done ^Open

We have booked our air tickets to travel across the USA during May **** through MakeMyTrip (India) in airlines like Delta airlines from Chicago to New York- * persons, las vegas to Seattle -* persons and American airlines- st. Croix to Miami- *...

Jun 05, 2019 by SANJAY MITTAL

Goibibio - Wrong detail provided by Goibibo ^Closed

I have booked ticket from Jaipur to Vadodara but Goibibo shows me wrong bus detail and bus drop at Ahmedabad and asks to change bus. What a bad service provided by Goibibo. Can anyone explain how can I file complain against this app?...

Jun 05, 2019 by Rishi

Smart Family Vacations - Asking for extra money for flight ticket ^Closed

We booked a tour package of Eastern and Central Europe from *rd June to **th June **** from Smart Family Vacations in association with Carnation Travels. Carnation Travels rescheduled the date of flight from Delhi to Prague on *rd June **** to ...

Jun 05, 2019 by Shefali

Goibibo.com - Goibibo refund not received ^Open

I had booked a ticket for Delhi to Pune through Goibibo on Feb **, ****. Since Jet Airways cancelled their flight I had to cancel the ticket from Goibibo and rebook it with a huge difference in amount me baring the total loss. Now its been * mo...

Jun 04, 2019 by Rakesh Shinde

Cox & Kings - Cashback not received ^Open

We have booked a honeymoon package "marvels of Europe" through Cox & kings. They had an offer on the Hdfc card i.e. **% cashback if I pay **, *** through Hdfc card. I have done a transaction of Rs. **, ***/- through my Hdfc card on **/**/**** a...

Jun 04, 2019 by Aparna Gupta

Makemytrip (india) Pvt. Ltd. - Amount charged fraudulently ^Open

I had booked a hotel at Vienna for checking on **/**/**** with fares showing pay at the hotel directly by giving only my card details. However, ** hours after I received the confirmed booking voucher the full amount of Rs. *****. Even though it...

Jun 03, 2019 by Rohit Kishore

OYO TOTAL HOLIDAYS - Physical pain mental agony and trauma ^Open

Please note OYO Total Holidays behaviour with me. *. Ms Sonia called me for Goa package which was costing *****/-. *. Mr Sourav Sharma convinced me for the same saying he will return me Rs. ****/-. *. Then I paid advance Rs. ****/- and got P...

Jun 03, 2019 by Suraj Chandrakant Kamble

Ola Cabs - Ola cabs charged too much fare ^Open

I am a regular user of OLA cabs and never faced any issue but on * June **, I feel I am cheated by Ola Cabs. On *st June ****, an evening I have booked an Ola ride from Alkapuri area to the airport in Hyderabad (** km), CRN No. **********. Nor...

Jun 03, 2019 by Manoj kumar saxena

OYO Rooms - No promised services by the company ^Open

This to keep in from that I have booked a room in Oyo id *****. *. No wifi when I asked them what is the issue and they said that there are some issues with wifi kindly adjust. *. No water supply in the washroom. I can't explain this fucking ...

Jun 03, 2019 by Jeno

Red Bus - Promised service not provided ^Open

When we book bus ticket online redBus promise us to provide our chosen seats but when I booked my tickets through redBus and boarded my bus I came to know that the redBus has incorrect seat plan and the bus operator says that they have not upda...

Jun 03, 2019 by Mukund Mangwani

Oyo - Oyo hotels highly unprofessional staff ^Open

I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...

Jun 02, 2019 by Mohit Abrol

www.balaji.in - Tirupathi darshan ticket booking ^Open

I have booked Tirupathi darshan ticket online (www.balaji.in) website this is fraud website. I have booked for * members of cost **** on June *st ****. But I did not get any tickets. They gave one contact number (+**-********** and email id: ...

Jun 02, 2019 by Mani

Ola Cabs - Fraud by ola driver ^Closed

Had booked Ola from viviana mall. While getting into the car the driver took four digit code but later officially cancelled the drive. While the booking amount was shown Rs *** but on getting down at destination was charged Rs ***....

Jun 02, 2019 by Sheetal paradhi

Red Bus svr travels - Amount not refund ^Open

I was booked a bus ticket on May **th from Srikakulam to Hyderabad in Redbus for svr travels travel on May **. Unexpectedly I had a call from svr travels on a travelling day (**th May) and they said to me 'the bus had a breakdown and the trip w...

Jun 02, 2019 by Ganapathi Yelleti

Easemytrip.com - Refund fraud done ^Closed

I had booked a ticket through easemytrip on *th April, ** jet airways mum to dxb (Dubai) for travel date *th June, **. But jet airways cancelled the operations and so I cancelled the ticket on **th April. But till date, I have not received the ...

Jun 02, 2019 by Murtuza

Goibibo - Refund for cancellation of air tickets ^Open

I have booked tickets from Dehradun to Mumbai for **th April from Goibibo of jet airlines. As the flight was not working for that day they cancelled my ticket & said that I will get a full refund from Goibibo. Now as I m calling Goibibo for my ...

Jun 02, 2019 by Sonia Amit Duggal

Easemytrip.com - EaseMyTrip not refunding my money ^Closed

EaseMyTrip is the biggest cheat and fraud I have ever dealt with. I booked ticket ID- EMT******** (Operated by United Airlines) from Newark to New Delhi for May **th. United cancelled the flight later since airspace over Pakistan was closed. Un...

Jun 02, 2019 by Magic Dove

Travbond - Tour package not delivered completely ^Open

I have booked a Singapore package from Travbond and in spite of written items they did not deliver as per the amount paid and also there were few included items missing in the final itinerary after making the final payment. The office staff wa...

Jun 01, 2019 by Chirag Mehta

OYO Rooms - Refund not received ^Closed

I have booked my OYO room with booking ID for * days and I paid Rs. ****. I did early checkout before ** hrs and their guest experience manager said the rest amount will be refunded but now they are saying I didn't even stay irrespective of giv...

Jun 01, 2019 by Ranu Kumar Singh

Happy Easy Go - For not refunding cost of tickets ^Open

Booked a flight from Delhi to Lucknow and back for me and my son through HappyEasyGo portal for GoAir flight on ** June and returning on ** June. Mode of payment was the credit card. Tickets on being booked were being shown as refundable. Scree...

Jun 01, 2019 by Bishwajeet Ghosh

Lakshadweep Holidays - Nonpayment of refund fee ^Open

I had booked a vacation package for * passengers through this travel company named Lakshadweep Holidays (https://www.visitlakshadweep.com). The date of travel was **.*.**** but the trip got cancelled due to bad weather. I made a total payment o...

May 31, 2019 by Saikat Mukherjee

Make My Trip - Fake information about international hotel booking ^Open

I booked a hotel through MMT from Sep *-* for Langkawi city. The problem is that some information given by MakeMyTrip is wrong and confusing. While searching the hotel address in Cenang area it filters out but after booking it's showing **km aw...

May 30, 2019 by Priyabrata lenka

Uber India - Fraudulent charges & driver's misbehavior during trip ^Open

Trip Details - Uber Date - May *, **** Total Distance - **.* Km Total Charges - INR *,***.** / - Trip Detail- From- **:** pm | **, O Shaughnessy Rd, Langford Gardens, Bengaluru, Karnataka ******, India / To- **:** pm | Bengaluru Interna...

May 30, 2019 by Moushmi Parmanik

Makemytrip - Refund denied by Makemytrip ^Open

I had booked a flight via MakeMyTrip app. l had cancelled it since it’s refundable. There are * things: *. The ticket does not mention that the ticket is not refundable when cancelled before *-*** days. It even shows the cancellation charg...

May 29, 2019 by Lentina Longkumer

Oyo - Room booking refund ^Open

For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...

May 28, 2019 by Athul S Anand

Goibibo India Private Limited - Refund not received for flight cancellation ^Open

I booked the flight from Goibibo * month ago and they showed me a connecting flight from Delhi to Bangalore i.e Delhi to Hyderabad (SpiceJet - *:** pm on **th April) and Hyderabad to Bangalore (Air India - *:** am on **th April). When I reached...

May 28, 2019 by Mayank Garg

Orange Travels - Travel is not respond as per schedule ^Closed

I have booked a travel ticket from the Chandanagar city bus stop to Kaikalur as on **.**.** and reported to the pickup location at **:** pm. Also, one message received from orange travels due to some technical problem today our bus from Hyderab...

May 28, 2019 by Dasaradha Lakshman Rao

Uber Cabs - Double charge by cab ^Closed

I have booked Uber on **rd May from my work to home and I have paid the driver cash Rs. *** and don’t even give me the change stating that he doesn’t have. That’s alright! What is not alright is that he put my payment pending which I have...

May 28, 2019 by J Lalthangpui Hmar

Makemytrip (india) Pvt. Ltd. - Refused to refund package when Visa got rejected ^Open

I booked a package for Australia and I paid *.** lakhs amount. My visa got rejected. Now they are saying that they will refund only *.* lakhs and they are not refunding another amount. Makemytrip doesn't respond properly. It's almost two and a ...

May 27, 2019 by Rangaswamy A M

Makemytrip.com - Met with an accident due to negligence of MakeMyTrip ^Open

I had booked a cab from MakeMyTrip (MMT) from Pune to Mumbai airport on ** April with booking ID NC***************. I received an SMS with the details of the cab and driver. The cab was Hyundai XCent MH**CP**** and driver's name was Sarjerao G...

May 27, 2019 by Vikram Kakapuri

Yatra.com - Refund not given ^{Offered Resolution}

I couldn't remember the exact date of the booking. It may be * April ****. I made my bus booking from Chennai to Coimbatore on(**/*/**). It was not booked but they credited amount Rs. *** from my account. I complain through customer care of yat...

May 27, 2019 by Praveen

Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada ^Open

This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...

May 27, 2019 by Mukti Sharma

Makemytrip.com - Wrong air tickets booked ^Closed

I am a regular customer of makemytrip. I had booked air return tickets from Ahmedabad to Delhi on ** May **** for * June **** returning on *th June **** for * people. On ** May ****, I again booked a single ticket for the same return flights of...

May 27, 2019 by Bhagirath Sutreja

Goibibo India Private Limited - Excess baggage not given ^Open

I booked tickets from Bangalore to Paris on the Goibibo website. At the payment stage, there was an option to select excess baggage. I paid INR ***** for it. There was no indication that it would only be applied to the domestic sector of the fl...

May 27, 2019 by Kripa Fernandes

Goibibo India Private Limited - Refund not processed for failed booking ^Open

I booked a flight ticket on **/*/** using the goibibo app. The ticket could not get generated despite the confirmation of payment. Even after several complaints and mails, they are not processing the refund even after almost *.* months....

May 27, 2019 by Awanish pandey

Oyo - Deny in check in and money not refunded even after defined TAT ^Open

I have to visit Bhubaneshwar on **th May **** along with family. I have booked hotel Trumiph Inn through Oyo prior * month from the date of visit and paid all amount in advance. When we reached at site property manager deny for check-in and sai...

May 26, 2019 by Amitesh Sharma

Make My Trip - Delayed in the flight ^Open

I booked a multi-city return flight for Mumbai-Geneva, Ljbljana-Mumbai for June **, ****, on Make My Trip (MMT) for INR *****. Based on the alternatives on the site, I booked a Turkish AIrline flight from Mumbai to Geneva via Istanbul for the o...

May 26, 2019 by Simanti Talukdar

Oyo - Refund not received ^Open

I have booked a room from OYO when I reached the place I'm unable to locate the property, whereas called ** times to their customer care but they haven't provided any solution. Also not even received the refund for amount Rs ****/- booked on **...

May 25, 2019 by Hemant Singh

OYO Rooms - Sharing the worst experience we had with Oyo ^Open

We are completely upset with the poorest to poorest service provided to us by OYO. I want to gist the events happened in order to understand the agony we had undergone yesterday. We are ** members adult with * kids less than * years of age. Ou...

May 25, 2019 by ArunKumar Govindaraj

Goibibo - Refund not received ^Open

I have booked a flight on ** Apr from mineralyne vody to Delhi. The amount is deducted from the account but booking is failed (it comes on the screen after that booking). I did not receive any PNR of the flight. It has been a month I haven't re...

May 25, 2019 by Nishant Sharma

Oyo - Oyo room's did not provide room ^Open

I have booked OYO Room at * pm on **th by booking ID - MJNT **** to Oyo ***** Savoy Guest House. When I reached the hotel I was told that rooms are not available. Then I asked for help from the hotel. They did not help. I tried to Oyo but was ...

May 24, 2019 by Akshat Gupta

Goibibo - Refund not processed ^Open

I have booked a waiting list ticket from Goibibio and after chart preparation, it went to RAC. Then I tried to cancel the RAC ticket but I can't. I called the customer care but it always went to voice mail. So I filed a TDR for that journey. B...

May 24, 2019 by Leo

Oyo - OYO not providing GST bills ^Closed

I have been travelling since **th April **** regarding official work. I have booked different hotels via ** different bookings. I have provided GST details in advance before booking the hotel. But I have received a GST bill for none. OYO provid...

May 23, 2019 by Ankit Singh

Oyo - Payment not refunded ^Open

I checked in to OYO Room **** on **th of April. I made a payment of Rs. *** at the hotel reception in cash. Room number allotted to me was ***, the room was in very poor condition as the fan was not working properly and AC was also very weak. I...

May 23, 2019 by Aditya

Oyo Hotel - Hotel booking cancelled amount not refunded ^Closed

On ** May **** Oyo ***** heritage stay Ooty was booked online and immediately within ** minutes booking was cancelled but there is no information regarding a refund. An amount of **** was debited for booking with reference number AGLU****. Kind...

May 23, 2019 by Nithindas

Oyo - Hotel booking cancelled payment not refunded ^Open

Oyo home ***** heritage stay Ooty was booked on **/**/**** for **** rupees and same was cancelled within ** hours but they are not processing refund also they are taking ** per cent booking amount. Booking reference number AGLU**** and when enq...

May 22, 2019 by Nithindas K

OYO TOTAL HOLIDAYS - Pathetic and harassed services of Oyo total holidays ^Open

I have booked my Thailand package with Oyo total holidays and my booking id is cf****f*-be**-*d**-a*f*-******c**a**. My wife has called Oyo total holidays on ** May **** for knowing to package for Bangkok. In response, Ms Monika Negi has atten...

May 22, 2019 by SOHAL GUPTA

Goibibo - Amount got debited but bus ticket is not booked ^Open

I have tried to book bus ticket on * May **** through Goibibo but unfortunately, the amount gets debited from my account and ticket is not booked. I want a refund for the same. ...

May 22, 2019 by Aman agrawal

Ola Cabs & Ola Money - Extra payment for Ola Postpaid ^Open

I had an Ola rental booked on */*/** CRN: **********. During the ride, the driver did not have cash for fuel or toll. I even tried to change the payment to cash but the same could not be done. I had added Ola money and remaining was paid out of...

May 22, 2019 by Daniel Gnanaselvam

Hotel JC Grand - Booking of hotel ^Closed

This is regarding the portfolio of makemytrip hotels. With lots of expectations, we had booked a room in Hotel JC Grand for our stay on **st May **** in Kodaikanal through MMT. They have a few hotels in their portfolio which they don't even che...

May 22, 2019 by Rajalakshmi Vijaykumar

Indian Travel Store - Tour package paid but not refunded for cancellation due to emergency ^Open

I had booked a Shimla Manali Tour package for *rd June to *th June **** and subsequently paid an advance amount of Rs. ****/- as on **st Jan **** based on a word of mouth information. Later they mailed me all the details pertaining to the tour ...

May 22, 2019 by Vincent Rasquinha

Goibibo India Private Limited - Very Poor Service ^Open

I am fromCorrespondent, NSRIT, Satyam, Visakhapatnam. We sent two of our faculty members to Germany from the college side for Applied Robotic training in Germany. I booked the tickets for them on Mr.Ch.Kranthi, registered mobile no with Goibibo...

May 21, 2019 by Sai Varma N

Make My Trip - Ticket cancellation not informed ^Open

I booked my flights from Krakow to Delhi earlier this year. My departure date was the **th of April. I was travelling from Delhi to Abu Dhabi and further to Poland. On *th May I was supposed to return to Delhi via Amsterdam. I had booked a comb...

May 21, 2019 by Sahil khurana

Goibibo - No refund for round trip flight cancelled for onward journey ^Closed

I've booked flights via GoIbibo for the same day (May **th, ****) to and fro journey between Vijayawada and Hyderabad. Vijayawada to Hyderabad flight operated by SpiceJet was to start at *:** am on May **th, **** and the return flight from Hyde...

May 21, 2019 by Kalyan K Gorrepati

OYO Rooms - Stay problem in room ^Closed

Can you please make the check out time as ** hours. This system is too inconvenient. My father and I were travelling from Phagwara to Delhi. We booked an Oyo room and the next day our train was at *:** pm. We literally begged the owner of the h...

May 20, 2019 by Einjala sithara

Uber Cabs - Uber is not replying ^Closed

I booked a cab on **th April **** and was waiting for my cab to arrive. It was taking time to come so I called the cab driver to confirm where he was. He asked my destination and cancelled my ride. I booked a cab again now this time the driver ...

May 20, 2019 by Amar Pereira

Abhibus - Bus timings mismatch ^Open

I've booked a bus ticket from Tirupur to Bangalore with boarding point as Avinashi new bus stand. Actually, during the time of booking of ticket, the Abhi bus App showed the time as **:** pm at Avinashi so that got registered in my mind and I d...

May 20, 2019 by Krishna Kumar R

Oyo - False picture of hotel at oyo ^Closed

BOOKING ID: BQSG**** The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture...

May 20, 2019 by Ashu

Labbaik Travels Kolhapur - Unprofessional bus service ^Open

I have booked two tickets for the journey from Kolhapur to Nashik online on Goibibo & scheduled departure for this travel was **:** hrs. But the bus has not arrived till **:** hrs. So I called to the following numbers provided ****-*******, **...

May 19, 2019 by Bharat Appa Pagar

Oyo - Irresponsible behaviour and financial mental harassment ^Closed

*. We booked a hotel in Kapashera, a *X room quite spacious and pleasant to look at a week prior to the actual booking date. The hotel was situated at a distance of **-** km from the place we reside in ( booked it because it was extremely beaut...

May 18, 2019 by Yash Kumar

Makemytrip - Booking get failed ^Open

I booked the flight details attached. The payment was deducted but the MakeMyTrip site said booking failed. Now when I tried to book the flight again within * minutes the price of the same flight ticket is raised by **** approx. With no fault o...

May 18, 2019 by Aakash Varshney

Travbond - Tour not complete as per itenary ^Open

We had booked a package tour for Singapore through travbond and they have completely failed on all their commitment. They cheated on us on providing the service as per the amount paid to them. The itinerary agreed on by the salesperson before p...

May 18, 2019 by Chirag Mehta

Make My Trip - Make my trip refund ^Open

My father had booked a ticket from Make My Trip. Unfortunately, we lost him a few days back and we are in a moment of grief. We cancelled the ticket and applied from the refund which the airline (United) has already processed. We have already p...

May 18, 2019 by Ashish Tergaonkar

Yatra.com - Refund not given ^{Offered Resolution}

I booked my ticket to Boston and the flight got rescheduled just * hours before the departure. I had to cancel the booking the same day on **th March **** and the refund request was made. So many phone calls and emails have been exchanged and I...

May 18, 2019 by Jagdeep sawhney

Hotel indore marriott - Hotel cancelled my booking after 3 months of booking ^Open

I was booked the Indore Marriott hotel ** Feb from booking.com and they give me confirmation mail but from last * to * days they can send me the mail your credit card details is invalid and I updated also * to * times valid card details and sud...

May 18, 2019 by Prashant Thaokar

Cheap Ticket - Money not refunded ^Open

I had booked a Jet Airways flight ticket through www.cheapticket.in. Now that all Jet Airways flights have been cancelled. I am not being given a refund as according to cheapticket.in. Jet Airways is not processing any refund and as per Jet Air...

May 18, 2019 by Alfred Sigo

Makemytrip (india) Pvt. Ltd. - Makemytrip are not refunding amount worst company ^Open

I've booked a flight ticket from MakeMyTrip on **-April-**** from Delhi to Amritsar. After a few days, I got to know that Jet Airways are not operating due to their financial crises and they are staring refunding amount. I called MakeMyTrip cus...

May 18, 2019 by Chirag kwatra

Red Bus - Cheated and high amount charged for ordinary bus ^Open

I have booked * tickets from Chandigarh to Manali in Indo Canadian Mercedes Benz bus thro redBus on **.**.****, **.**. I have waited more than *.** hours at the Indo Canadian company office. At last only ordinary bus came to office. I have aske...

May 18, 2019 by Jeyalaximi

Oyo - Poor facility by Oyo room service ^Open

I booked * AC deluxe room stay in Srikalahasti but very dirty poor facility. Not able to meet the very basic cleaned facility room....

May 17, 2019 by Senthil Kumar

Make My Trip - Wrong flight tickets issued ^Open

I booked my travel to Australia from MakeMyTrip. My trip included travel from India via Singapore to Melbourne, then stay in Melbourne for * days. From Melbourne to Sydney, then stay in Sydney for * days. From Sydney to Brisbane for * days, the...

May 17, 2019 by Lipi Verma

Oyo - Refund not initiated ^Open

I was leaving for Manali from Dehradun. I booked through OYO for the check-in time of **-** for night time with hotel Neelgiri. When I got there the hotel said that there is no booking for us. We were denied there but though there was no paymen...

May 17, 2019 by Abhay Negi

Make My Trip - We booked the hotel looking at the fake reviews and the service was not been used at all ^Open

I m disputing one of the charges made on April **, ****, for the amount of *****.** made to makemytrip company. I have used my card for another charge too but I got the service and as a good customer I will pay for that. I booked a hotel in Dub...

May 16, 2019 by Vandana sarkar

Yatra.com - Refusing to offer promised discount and services ^Closed

I booked Yatra Europe Supersaver package id- YH******* / YH******* for * adults and * child on **th March ****. Following are my concerns: *. No one reverts over mail and calls unless we chase them by continuously calling and mailing. *. Pr...

May 16, 2019 by SHAKUN VIJAY

Goibibo - Incorrect amount refunded ^Open

Recently I booked a flight from KNU to IXB. The flight got cancelled by the airline. Goibibo promised to refund all ***** to me and I have mail for that also but they have refunded me only **** INR. They are not refunding my money just mailed...

May 16, 2019 by ATUL DWIVEDI

REGION HOLIDAYS PVT LTD - Fraud by tour operator ^Open

I booked a tour package through region holidays paying advance. The party did not pay to hotel or travel agent. I had to pay again. They did not pick up the phone or responded to the message....

May 16, 2019 by SARBADARSHI

Holiday Triangle Travel Private Limited - Mood spoiler honeymoon travel trip ^Open

I booked a honeymoon package to Bali from Travel triangle which had various activities included and had mention of the tourist attractions which will be covered as part of the trip. However, few of the attractions were not covered and the guide...

May 16, 2019 by Sachin

Makemytrip (india) Pvt. Ltd. - Poor cab service ^Closed

We have booked a trip with MakeMyTrip. The cab service provided is horrible. Cab driver literally spoiled our holidays. We had to engage new cab locally even after paying money to MakeMyTrip. I have lodged a complaint with MakeMyTrip also. Very...

May 16, 2019 by A Suresh Kumar

Oyo - Denied room at 3 am ^Closed

I already booked through Oyo. They called and said the booking has happened but the hotel denied to give the room to me at * am in Nellore. I need compensation for how much I suffer. I didn't get a proper solution from Oyo. The messages detail...

May 16, 2019 by Anoop

Goibibo India Private Limited - GST invoice not provide ^Open

I booked hotel tree nova report via Goibibo with booking ID-HTLLSTE*XW. I paid approx ****/- via e-payment, but after my check-out company not providing GST invoice. I tried to contact customer care with service number-********, they are prov...

May 15, 2019 by Amit tailor

Goibibio - Goibibo cheated me not provide hotel and confirm only half amount refund ^Open

I have booked the Hotel Green Park, Kodaikanal via Goibibo on Dec **th **** for a three-day stay May ** – May ** (Booked * rooms, * Super Deluxe and * Family room, total -* adults) Booking Id - HTCCQ*VFKU Amount – Rs.*****/-. On May *th...

May 15, 2019 by Singaravelu R

Goibibo - Promised cab service not provided ^Open

On April **, ****, I booked a cab through GOIBIBO website from Coimbatore airport to Ooty. But when one and a half hour ago I contacted the driver for confirmation, he showed issue regarding payment from customer care side. I immediately inform...

May 15, 2019 by Priya

OYO Rooms - Accommodation not provided as per fully prepaid booking ^Open

This is to bring to your notice an extremely harsh experience with Oyo rooms at Manali which I had to suffer through. I had booked a * BHK Oyo Home ***** under Booking ID: ACTL****(in name of Eshaan Gupta) for * May to ** May. However, to my su...

May 15, 2019 by Sahaj Phalorh

Goibibo India Private Limited - Cab did not come to pick up ^Open

I booked a cab from Goibibo for **th April to be picked from Delhi Airport at *.** PM and drop me at Alwar. I had to go to attend some marriage function. The cab no. HR**B**** and driver Amit mobile number was ********** were assigned to me. My...

May 15, 2019 by Satish Chugh

Clear Trip - Refund not received for flight cancelled by airline ^Open

I had booked a flight with Cleartrip under trip id ************. The flight was cancelled by the airline. Cleartrip refused to adjust the money against a fresh booking. Also, they had informed that the refund would be credited within *-* workin...

May 15, 2019 by KENNETH GOMES

Goibibo - Ticket has not been booked ^Open

The amount has been debited from my account but the ticket has not been booked. Pdf password- ***********....

May 14, 2019 by Ambresh kumar tiwari

Travelgenio - Seeking for refund ^Open

We as a group booked our tickets on Travelgenio and Cleartrip for travel between Delhi and Cancun on Air France. On the day of travel, Air France denied boarding due to security concerns and informed us to rebook via other routes and we shall b...

May 14, 2019 by Dr Rudraraju Venkata Murali

Oyo Life - Booked room not given ^Open

I have moved to Pune and I checked a room in OYO Life (Property ID PUN***) to stay a safe and happy life for the long term. When I saw the room it was quite good and I wanted to book it. They don't have any direct booking option so I had to go ...

May 13, 2019 by Sanjeeb Kumar Panda

Oyo - Not getting refund on cancellation of my booking ^Open

Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...

May 13, 2019 by Vikash kumar

Makemytrip - Airline reschedule loss ^Open

It was our *st wedding anniversary I and my husband decided to celebrate the same by travelling to Andaman Island. We booked our flight from Pune to Port Blair for dep on **th Feb night from Pune and return to Pune on **th Feb. While the first ...

May 13, 2019 by Mehak neeraj desai

Happy Easy Go - Non refunded my money ^Open

I have booked a flight of Air India for my son Abhra Das as per the attached Ticket. Due to some unavoidable circumstances I wanted to cancel the booking but unable to do so as there was no provision at their portal. Then I got the ticket direc...

May 13, 2019 by Ashok Kumar Das

Sea Water Sports - Amount not refunded ^Open

I am writing to you with the hope of help. I want to raise a complaint against a company called Sea Water Sports in Goa who take booking for water sports. Actually what has happened is I visited Goa in March month and booked a combo package for...

May 13, 2019 by Ankit Parnami

Zoomcar India Pvt Ltd - Unnecessary extra charges levied ^Open

I booked a car booking id JPS*BLEYJ from **th April ** am to **th April at * pm. I picked up the car at around **:** am on **th as the car was yet to be cleaned. Also, the car seemed to be pretty old with already a lot of small damages. I infor...

May 13, 2019 by Ankit Rao

Red Bus - Bus cancellation done ^Open

The Red Bus app showed Nilamadhab Travels running between Bokaro and Ranchi on **th of May ****. I got my ticket booked on it. Later when I called the bus operator he said that the bus was already cancelled but still it was showing on the app. ...

May 12, 2019 by Jyoti

Oyo - Hotel booking not done ^Open

I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...

May 12, 2019 by Sandip Borse

Tybros India tours Pvt LTD - Refund not provided yet ^Open

Booked honeymoon package to Singapore from tybros. On ** Feb when we were just going to board the flight agent ( Kanika Gupta) called up said due to some technical issue, your room for the hotel wasn't booked. Please pay there for * night and w...

May 12, 2019 by Karishma Jain

VRL Travels - Amount deducted but ticket not booked ^Closed

I and my aged and disabled mother were travelling from Gulbarga to Bangalore. The ticket was booked on *th of April. The amounts deducted successfully also message displayed ticked booked successfully. But neither the email nor SMS received. W...

May 12, 2019 by Mahadevapa

Makemytrip - Refund not received after flight got cancelled ^Closed

I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...

May 12, 2019 by Sharon Raj

Uber India - Charged for ride in which I did not even board ^Open

Booked uber from Sispal Vihar, sector ** Gurgaon to Old Delhi railway station for my old parents on **/**/**** at * pm. After just * seconds the driver started the trip without picking anyone. I immediately called my parents to confirm whether ...

May 12, 2019 by Karan sharma

Oyo - Unhygienic and filthy room ^Open

*) We booked a room through OYO for the Edition O ***** US Consulate on *th of May where we travelled from Mysore to Chennai with booking ID EAFS****. *) When we reached the hotel first they said lift is broken and then the credit card machi...

May 12, 2019 by Ranganath Guptha Ragavendra Singri

Make My Trip Pvt Ltd - No refund issued since 15 days of cancellation ^Open

I had booked a hotel for Nainital on **/**/**** for * nights from **/**/**** to **/**/****. It is to be mentioned that more than ** days have passed yet I have not received the refund of ***** ( *****/- by SBI card and Rs.**** by MMT wallet). I...

May 11, 2019 by SOUMIK DAS

Oyo - Package not delivered ^Open

I am complaining about cheating done by Oyo. I had booked the hotel and did the payment as well but when I went to the hotel they said there no further tie up with Oyo. They didn't provide any room so I have to return back to home without any s...

May 11, 2019 by Deepak

Make My Trip - Not giving refund ^Closed

I booked an international flight from MakeMyTrip but for some reason, I had to cancel it. But in the name of refund they just saying wait for ** to ** hrs from many days. Every day they just tell me to wait and wait. Make my trip not giving my...

May 11, 2019 by Sagar Goyal

Goibibo India Private Limited - Refund not given against my cancelled flight ticket ^Open

I had booked my flight tickets through Goibibo for the month of June ****. Unfortunately, due to temporary shut down of Jet Airways, my flight ticket got cancelled and I received the intimation from Jet Airways as well as from Goibibo regarding...

May 11, 2019 by Deepesh Shahani

Happy Easy Go - Refund not provided ^Open

I had booked a ticket from Bhopal to Mumbai on March **, ****, from Jet Airways through Happy Easy Go (HEG). However, the flight was cancelled and when I contacted the Jet Airways team for the refund it was told that since the booking was done ...

May 10, 2019 by Romil Dwivedi

Via.com - Ticket not confirmed after paying money ^Closed

I booked a round trip ticket through travel agent site via.com on *th May ****. After they deducted the amount written on the site they gave me confirmed returned ticket while my forward journey ticket did not get confirmed. The site shows my t...

May 10, 2019 by N khupsianmuang

Ola Cabs - Outstation ride got cancelled last minute ^Open

I booked a ride to Alibaugon on May *th for May **th at *.** am. I received all the details about the ride and call from the driver * hour before the ride. Last minute while I sat ready and waiting for my ride I received a call by the driver th...

May 10, 2019 by Shachi Bhat

Oyo - Fraud done with me ^Open

I was travelling to Shimla from New Delhi and booked Oyo ***** Cedar Tree in Shimla on **th April **** and made full payment as requested by the app cause advance payment was to be made prior to booking. I was accompanied by a friend of mine. W...

May 10, 2019 by Rishabh Mishra

Oyo - Refused to pay the refund ^Open

I had booked the Oyo hotel online as below on *th May,** with the help of Punit (customer executive). Oyo Hotel Booking Online - Oyo **** Mundana Suites, Booking Id: XNUY**** Check-in - *th May'** Check-out - **th May'** Address - Plot No...

May 09, 2019 by Vijendra Khole

Oyo - Hotel did not let me check in ^Closed

The hotel did not let me check in by saying that they have booked that place married. You should make another arrangement. And OYO rooms are not refunding my money. Booking no. QXUV0529...

May 08, 2019 by Shailesh Kumar

Uber Cabs - Excess amount charged by driver ^Closed

The driver forced to pay extra for a cab booked by me for my father. I have already raised a complaint on the app but no response even after * days. This is very sad....

May 08, 2019 by Ambreen

Reliable Leisure Holidays - Fraudulent travel agent ^Open

We booked our Thailand trip for * families with Reliable Leisure Holidays, Spencer Plaza, Chennai. We communicated Mr MadhuSudhan and Mrs Yogyalakshmi, The Proprietor of Reliable Leisure Holidays (Ph. ***** *****, ***** *****). It was discussed...

May 07, 2019 by Priyadharshini Dhinesh

Redbus.in - Refund not done ^Open

The refund has still not been done for the ticket booked on * May ****. The Redbus has given me a false email regarding the calculative figure of total amount to be refunded ahead of bus cancellation by the operator. Ticket no. *********** for ...

May 07, 2019 by Shashwat Jaiswal

HOTEL MAA RUDRANI RESORT - Refund not received ^Open

I booked two rooms in this hotel. After check-in, I found that bed bugs in both rooms, cockroaches in the room, tv /phone and geyser not working. When we complain the same with hotel team they offer us another room but the condition is the same...

May 07, 2019 by SANDEEP

Goibibo - Refund not provided ^Open

I had booked a hotel for my wife on **th April **** at "OYO Townhouse *** Sector **, Gurgaon" through a mobile application know as "Goibibo". Upon reaching the hotel at night **:** am my wife was denied entry as the gates were closed for the se...

May 07, 2019 by Yashvardhan Sejwal

Oyo - Regarding refunding money ^Open

I had booked one room through the app on **th April. My booking id is DAYB****. As it is prepaid the property manager denied my check-in as they said they have already ended the contract. When I escalated this issue with their team. They said l...

May 07, 2019 by Kumar Ravi

Make My Trip Pvt Ltd - Wrong hotel room allotted ^Open

I booked a hotel in Dubai from **th April to the *th of May for * adults on MMT. After reaching there I get to know that room was only for two people and MMT has given us the wrong booking....

May 07, 2019 by Nitesh mohite

Redbus.in - Regarding refund of bus ticket ^Open

This complaint is regarding the refund of my money from RedBus. I booked one ticket on ** April ****. On **th they had initiated refund amount of ***.**. I have shared my bank details with them but till now I have not received any refund from t...

May 06, 2019 by SHIVAL CHADDA

Make My Trip - Unprofessional behaviour by the company ^Open

When I booked a holiday to Udaipur through MMT (booking ID-NL*************) I thought this trip will end well but after that, all hell broke loose. My whole trip had problems of plenty by irresponsible MMT representatives who refused to help me...

May 06, 2019 by Hemant chahar

Makemytrip.com - Tickets not issued after debiting my account ^Open

Very bad customer service. MakeMyTrip seems to have a bunch of frauds taking customer money and not issue tickets. I have suffered too much mental trauma because of them and still undergoing. I have booked * tickets for an important business me...

May 06, 2019 by Sudhakar Ravindran

Goibibio - No refund provided ^Open

I have recently booked a domestic flight ticket from Goibibo platform for Delhi to Visakhapatnam on *th June bearing the PNR no. "SI**XW". Due to some reason I have cancelled my booking with respective Indigo airlines. The Indigo airlines as ...

May 06, 2019 by Jayanth Kumar Kuppili

Uber Cabs - Unprofessional conduct by the driver ^Open

I booked Uber on May *th, **** from Sector *, Gurgaon to Feroz Shah Kotla stadium, Delhi. I was along with my wife and * yr old daughter. We asked the driver to stop for *-* mins near sector **, Gurgaon (*-* km distance from Sector *) to buy a ...

May 06, 2019 by Sachin kumar

Uber Cabs - Asked to pay again ^Open

I booked uber on **th March **** and the payment option was cash. I paid the full amount to the driver after reaching my destination. Now when I am trying to book another ride it is showing that I didn't pay Rs *** first I need to pay the amoun...

May 05, 2019 by Saikat Kumar De

Oyo - Fraud by the total holiday team ^Open

I had booked a package from Oyo total holidays team to Coorg, Ooty & Mysore with package id PKG-YLCZ****. The package provided by Oyo total holidays team contains flights to Kempegowda airport Bangalore from Delhi and return flight after comple...

May 04, 2019 by Krishna kant verma

Oyo - Regarding hotel meal cancellation ^Closed

I have booked a meal plan from Oyo app but in the hotel, there was no restaurant and they are not refunding meal plan amount....

May 04, 2019 by Mohit bansal

Yatra.com - Non cooperation by a tour and travel agency ^Closed

My husband booked hotel tickets through Yatra.com for our holiday in the month of April. While booking was scheduled for the month of June he by mistake did it for July. The moment he received the confirmation he realised the same. So he immedi...

May 04, 2019 by Gauri Ranade

OYO Rooms - Denied check-in due to tariff issue ^Closed

I had booked Oyo Rooms RockWood Resort at Paonta Sahib for *th May **** to *th May ****. On *nd May **** when I reached the hotel travelling from Delhi to Paonta Sahib on *th May **** at *:** pm, manager at reception denied check-in stating the...

May 04, 2019 by Tanu Arora

Makemytrip (india) Pvt. Ltd. - Wrong hotel booking done ^Open

I have booked a room through MakeMyTrip app for * adults in Paris at IBIS Budget Gennevilliers Asnieres. Next day I got mail from the hotel saying that your booking ID is wrong and hence reservation is invalid. I am continuously calling MakeMyT...

May 04, 2019 by Ashok

Oyo - Asked for extra charges ^Open

I recently stayed at one of OYO in Muzaffarpur, Bihar for which I booked and paid in advance (Classic Room + breakfast). But as I entered the reception area, he told me that he can't provide AC & breakfast for this booking. Later on, I called O...

May 03, 2019 by Nikhil Raj

Goibibo India Private Limited - Fake booking done ^Open

I booked bus ticket for my family member from Jaisalmer to Mumbai on ** April **** time **:** PNR no *********-******. The ticket was confirmed and the passenger was sick. She has a doctor appointment on Monday morning. When she went jo Jaisalm...

May 03, 2019 by Kabeer Mishra

Makemytrip (india) Pvt. Ltd. - Travel package issue ^Open

I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund. *. ...

May 02, 2019 by Manoj Bansal

Yatra.com - Money not refunded for cancelled flight ^Closed

Through yatra, I booked a Jet flight for my parents from Lagos (Nigeria) to New Delhi (India) dated **th May ****. Now that the jet flights stands cancelled yatra is not refunding my money. Please help....

May 02, 2019 by Rohan Agrawal

Make My Trip Pvt Ltd - Refund not credited ^Open

I booked the ticket from MMT. But the booking is cancelled. My amount is deducted. Now they are not refunding its nearly a month....

May 02, 2019 by Zahid

Red Bus - Refund not received ^Open

Date of Journey: ** March **** Issue: Ticket payment is done but no ticket confirmation. I booked a ticket from Nashik to Pune on **nd March ****, of MSRTC bus. The payment of the ticket was done but due to a technical problem, it stated that...

May 02, 2019 by Vishal Pise

Oyo - Package is not fulfill as promised ^Closed

I booked * rooms (Anandha residency) which is in Kodaikanal through OYO. But there is no parking facility and even can't able to reach that residency because of the worst road condition. When we contact the receptionist we were shocked by the w...

May 02, 2019 by Anandharaj S

Makemytrip (india) Pvt. Ltd. - Holiday itinerary booked and actual ticket received had variance ^Open

This is with respect to my booking no NL*************. I had booked a holiday package from MakeMyTrip which included flights with Baggage allowance. The booking card clearly showed this. But when I received the actual ticket, for one leg of the...

May 01, 2019 by Neville Savio Kujur

Makemytrip (india) Pvt. Ltd. - Due to cancellation, I got to spend extra ^Open

I booked flights to Malaysia from Trichy on **th April. My travel date was on **th April. The amount was ***** INR. Money was deducted from my account but I didn't get any confirmation. Instead, I got a mail of cancellation and refund. They sai...

May 01, 2019 by Sunitha M

Makemytrip.com - Incorrect information provided ^Open

I booked a room at Days Hotel by Wyndham Singapore At Zhongshan Park In Singapore via www.makemytrip.com. In their website, they mentioned that the hotel serves Veg Indian food and have a swimming pool. However, after check-in, I came to know t...

May 01, 2019 by Ritesh Choudhary

Makemytrip - Non cancellation of ticket ^Closed

I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...

Apr 30, 2019 by Krishnakumar

Goibibo - Refund of flights booked not given ^Closed

We have booked the return flight vide PNR ARCTWV and flight no. *w *** and *w **** through Goibibo. After cancellation of flights from Jet Airways, we contacted Goibibo for the refund. After passing more than ** days we have not received a refu...

Apr 30, 2019 by Radhey Shyam Sharma

Oyo - Bad customer support and cheating ^Open

Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...

Apr 30, 2019 by Lourdu Vinoth

Hotel Imperia Rajapeth Amravati Maharashtra - Hotel not honouring my booking ^Open

Booked Hotel Imperia for accommodating my guest on *th to *th May ** online through Agoda website on **th April **. For which I got a confirmatory mail after paying the full amount in advance. On approaching hotel on **th April ** the property ...

Apr 30, 2019 by Snehal Prakash Chavhan

Sotc - Fed up with harassment ^Open

This is the first time we have booked our tour for * people to Europe with SOTC and in the very first deal, we have felt that SOTC is the worst travel agency ever. We have booked our tour by paying Rs. * lakhs on **.**.**** vide booking file nu...

Apr 28, 2019 by Jhelum

Oyo - Mentally physically and financially harassed ^Open

I have booked a room today with Oyo *****. I have paid the amount at the time of booking. They send me confirmation message on my email id. When I go to Oyo they said rooms are overbooked. We have only * rooms and from Oyo side, they booked ** ...

Apr 28, 2019 by Nishu Maheshwari

Make My Trip Pvt Ltd - Refund not issued ^Open

I have booked my flight ticket on **th March **** from makemytrip. The journey date was **th April. I got notification from spice jet on *th April that the flight is cancelled. I was eligible for a full refund. I cancelled the ticket and applie...

Apr 28, 2019 by ROHIT KUMAR

Goibibo - Refund not received ^Open

I am facing refund issues for tickets I booked from Goibibo website in the month of January ****. I had initiated cancellation directly at the airlines portal and I was told to contact you so that the money is returned back to the source I thou...

Apr 28, 2019 by Akash Agrawal

Make My Trip - Baggage discrepancy in ticket ^Open

I had an intercity flight booked in Malaysia through MakeMyTrip. I had a checked baggage allowance of **kg and cabin baggage of *kg. But in the make my trip it was showing as zero baggage allowance. I came to know this when I was about to check...

Apr 28, 2019 by Hiral Vakharia

OYO Rooms - Check in denied ^Open

I had booked a room from Oyo Rooms application for three people on property Collection O ****, Mahipalpur, Delhi near airport and booking ID for the same was SUCT**** for the date **th April **** to **th April **** (* day). The booking was for ...

Apr 27, 2019 by Mantraraj Naik

Vacation Yaari - Fraud travel agents ^Open

I booked Vacation Yaari for a package to the northeast (Sikkim). They trapped me with the alluring package and asked me to deposit ***** INR to their account. I did it on April ** and have the proof as well. They promised to send me the hotel...

Apr 27, 2019 by Shailesh Tiwari

Red Bus - Refund not given ^Open

On *th April ****, I booked a ticket for the journey from Aligarh to Lukhnow by Red Bus. The amount was deducted but the seat was not allocated. The passenger was deboarded from the bus. We have to suffer humiliation, mental harassment and a lo...

Apr 26, 2019 by Mohd Saif Khan

Redbus.in - Bus got cancelled ^Open

I booked tickets from Kaveri Travels through Redbus from Hyderabad to Ongole on **/**/**** and back to Hyderabad on **/**/**** to cast my vote. Due to their personal greediness, they cancelled the service just * hours before the journey starts ...

Apr 26, 2019 by Makkena Venkateswara Rao

RedBus India - Ticket not booked but amount deducted ^Open

I have booked the ticket from Bangalore to T.Kallupatti (Near Madurai) on ** March **** and payment made successfully through Google pay option available in the Redbus. Amount deducted but ticket not booked. When I inquired with Redbus no respo...

Apr 26, 2019 by Subramniyan S

Makemytrip (india) Pvt. Ltd. - Illegal withdraw from account ^Open

I booked air ticket (booking id NF************** through MakeMyTrip and I applied coupon code where I was supposed to get **** as a cash back into my bank account but due to some technical error from the MakeMyTrip side, I received cashback twi...

Apr 26, 2019 by Abhishek kumar

Happy Easy Go - False information given ^Open

I booked flight from Delhi to Bhubaneswar via Happy Easy Go on *nd April and paid ****/- via Mobikwik. But I didn't get the ticket. I contacted the customer care of Happy easy go. They mentioned there is no payment from your end and I checked t...

Apr 25, 2019 by Aloka Kumar Raulo

Goibibo India Private Limited - Charging extra amount ^Open

I booked a hotel in Gangtok last night via Goibibo with Booking ID HTLWTLQA*E after paying **** Rs. By mistake, I missed to add * more guest during the booking and choose * person for Supreme Deluxe Room. Immediately within * -** minutes of boo...

Apr 25, 2019 by Nikhil Srivastava

Oyo - Denying services and misleading information provided ^Open

I booked * rooms last weekend in Mount Abu through OYO rooms in Hotel Blue Valley from **/** to **/**. The payment was fully done and on the day before Check-in date I got a message from OYO that said: “ Due to unavoidable circumstances, we n...

Apr 25, 2019 by SUMIT GAUTAM

Goibibio - Customer care not responding and refund issue ^Open

I had booked JetAirways and Airfrance flight for a round trip from Blr to Ams and back via Goibibo. My JetAiways flight got cancelled. And it was mentioned in the mail that a partial refund will be initiated for the JetAirways flight. Following...

Apr 24, 2019 by Saloni

IRCTC - Air ticket money not refunded ^Open

I made payment for the air ticket from IRCTC air app on **th April **** and an amount of **** was deducted from my account. But it showed the booking failed after ** mins. I waited for three more days and booked a ticket for the same flight fro...

Apr 24, 2019 by Manish Kumar

Redbus.in - Cheating with cancellation policy ^Closed

I've booked a ticket with RedBus on **th April from Hyderabad to Bangalore. I've checked the cancellation details within the app before booking the ticket which says I can cancel anytime before * pm on **th of April with a cancellation fee of *...

Apr 24, 2019 by Chaitanya Reddy

Makemytrip (india) Pvt. Ltd. - System failed in booking right ticket ^Closed

We booked a multicity ticket but MakeMyTrip booked a round trip ticket instead. This was supposed to be a Mumbai - Munich - Hamburg -Mumbai ticket but they booked the mum-Munich-Mumbai ticket. Now they aren't even changing the ticket and insi...

Apr 24, 2019 by Anuj Bagri

Goibibo India Private Limited - Refund not given ^Closed

I booked a cab in the goibibo app on **/**/**. They took advance of Rs. *** for scheduling my travel. But till date I didnt get any information about the cab nor did I get the refund which was paid in advance....

Apr 24, 2019 by Kapil Kumar Sharma

Oyo - Hotel denied after booking ^Open

I booked a hotel in McLeodGanj using OYO apps and after reaching the city I called hotel reception and they mentioned that their contract with the OYO has expired. When I called OYO customer care they didn't provide any solution for more than *...

Apr 24, 2019 by Sanjay Kumar

Ola Cabs - Regarding undue charges ^Closed

We booked Ola cab first time. The driver did not pick the call and we charged Rs. **. The second time we booked the cab than the driver confirmed our booking after waiting. If ** mins driver denied we again paid Rs ** as cancellation charges. W...

Apr 24, 2019 by Abhishek Bansal

Yatra.com - Not refunding for the cancelled ticket ^{Offered Resolution}

We booked flight tickets from Toronto - Paris Paris - Mumbai and Mumbai-Hyderabad. Due to the cancellation of jet airways, flight Yatra asked me to reschedule. I said we wanted to cancel the itinerary as jet airways were closing down and becaus...

Apr 23, 2019 by Pradeep kolanu

Yatra.com - International flight return ticket cancelled but refund is not given ^Closed

I booked a partially refundable international flight ticket ( for my wife ) from New Delhi to New York (USA) and back to Delhi from yatra.com of Rs. *****. The return flight was much delayed by more than * hrs due to which I cancelled it with ...

Apr 23, 2019 by MOHIT SONI

Goibibo - International flight ticket not rescheduled ^Open

I am working in Saudi Arabia booked an international flight ticket through Goibibo.com on *nd March ****. It was from Yanbu, Saudi Arabia to Delhi, India via Jeddah and Mumbai on *th May **** through Saudi airlines and Jet Airways. I came to kn...

Apr 23, 2019 by Vivek Kumar

Clear Trip - Payment get failed ^Open

I booked the flight ticket from Indore to Hyderabad on **-**-**** for the same day flight on Air Asia at **:** Hrs for **:** flight. The payment has been deducted from my credit card and displayed as payment failed in my clear trip account. I c...

Apr 22, 2019 by Satyanarayana Raju D V V

IRCTC - Non refundable money after ticket cancellation ^Closed

I had booked my ticket on */**/**** from Gorakhpur to Allahabad. I made the payment online. But the ticket was automatically cancelled. So from that date to now, I did not get back my money in my account. Pnr: **********...

Apr 22, 2019 by Arjun singh

Cleartrip - Non cooperation in name correction ^Closed

I have booked domestic and international tickets through Cleartrip on ** April. Within ten minutes of my booking, I realised that I have made a mistake in my son's name. The ticket reads Arju instead of Arjun. I straightway informed Cleartrip. ...

Apr 22, 2019 by Gp Capt S Shrivastava

Indian Railway ( Irctc) - Ticket not delivered in time ^Open

I had booked the Air Ticket through the air.irctc.co.in website of Indian Railway on **.**.****. Journey date was on **.**.**** at **:** am. I paid the amount of Rs. ****. The amount is debited from my account, at the same time the ticket was n...

Apr 22, 2019 by PATIL SANDIP CHINDHU

Oyo - Denied from checking in booked hotel ^Open

I had booked two rooms in Mathura's hotel named Ganga palace through Oyo. But when I went to check in the hotel, the manager denied saying that the tariff is less and I will have to pay more to check in. When I contacted Oyo customer care they...

Apr 21, 2019 by Vishnu Sharma

Ksrtc - Proper bus not provided ^Open

I had booked for a club class bus from Mysore to Bangalore and the booking details have been attached asunder. But despite booking it a week before they made us travel in a normal bus and upon asking authorities they told us to adjust the avail...

Apr 21, 2019 by Ashish.S.R

Yatra.com - Cheated by fraudulent scheme of lowest price ^{Offered Resolution}

I booked a room through www.yatra.com on **.*.** for Rs.****/-. After booking when I searched for the www.booking.com site, I found a better room on the same day at the same hotel at a lesser price for Rs.****/-. As per the lowest price guarant...

Apr 21, 2019 by D Sunil

Oyo - No room allotment ^Open

I had booked on Oyo. When I had reached I was waiting outside for * hour nobody was lifting the phone. And booking is still confirmed I dont know what to do. My booking id: PWGZ****....

Apr 20, 2019 by Ethender

Goibibio - Worst car services ^Closed

I booked cab services from Goibibo for Jaipur for **th April ****. I booked Cab on **th and they scheduled the cab and mailed me that cab will arrive at your address at **:** am. But no cab came. I called customer care they said that they will ...

Apr 20, 2019 by Kamal chourasia

Oyo - Refund got declined ^Closed

Booking ID: TURG**** I booked Oyo ***** ( Luxury Home ) for * nights from Wed ** April to Sun ** April and paid online Rs ****. On **th April I reached the location provided by Oyo app. There was no hotel in the particular location. The locals...

Apr 20, 2019 by Zaki Ahmad

Uber Cabs - Driver left us stranded ^Open

On the *th of April **** at approximately ** pm, I had booked an UBER taxi from McDonald's at Saki Naka to Ghodbundar, Thane. I was given the details of the driver, whose name was Mr Rajendra and Wagon R taxi bearing number **** was shared on t...

Apr 20, 2019 by Jude Saldanha

Oyo - Cheating regarding rooms pics presented on website ^Open

I booked a room with Mukut Regency through Oyo customer care and upon payment of cash on the counter, I was allotted a room whose walls were waterlogged leading to foul smell all around. My *-year-old kid and husband were also very uncomfortabl...

Apr 19, 2019 by Anshita Rai

Goibibo India Private Limited - Hotel booking not done ^Open

This message I got: Your hotel booking is confirmed at Oyo **** Zapper, Kolkata, India, HTLRSQWU*T Yesterday I had booked a hotel for three nights stay in Kolkata through Goibibo. On **-**-****, I had called to hotel caretaker-**********, they...

Apr 19, 2019 by Sanjay Kumar

Make My Trip - Customer harassment done ^Closed

We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...

Apr 18, 2019 by Anushruti chatterjee

Red Bus - Bus did not showed as per the boarding time ^Closed

I booked a bus from Redbus en route from Ahmedabad to Udaipur. The name of the travel was Laxmi travels. The bus was scheduled to come at *:** pm at the boarding point. Redbus notified the information through the message about the bus and the c...

Apr 18, 2019 by Prasun khabya

Redbus - Driver did not stop the bus at boarding point ^Open

I have booked a ticket from Lingsugur to Bangalore on **th April. The bus did not stop at the boarding point. We waved our hands but the driver did not stop at the boarding point....

Apr 18, 2019 by ANURADHA