Complaints
Goibibo - No proper response for refunding my amount Open
I have booked flight ticket before lockdown for my family (Air India) using goibibo app. I have written the email to Air India about the refund. Air India people is telling that they can not do anything about this, I should ask to booking age...
Aug 04, 2020 by IBOHAL KOIJAM
Ease my trip com - Wring guided no refund of my refundable ticket Open
Hi, So I booked ticket my wife and I travelling to delhi to Abu Dhabi on March **th but as UAE govt. Has cancel and banned all type of visa entry we have requested to initiate full refund on the same day. After waiting for months and months ...
Aug 03, 2020 by Vikas Kapoor
Yatra - Not refunding whole amount Open
I had booked the flight in feb, **** but due to this pandemic covid-** situation the flights got cancelled and the refund amount credited to airline shell amount. Yatra took those amount in their wallet. Now yatra is not refunding the whole amo...
Aug 03, 2020 by Saurabh yadav
Make my trip - Not get refund from MakeMyTrip Open
I have booked flight from MakeMyTrip and there I found an option to add cab to Airport with flat ***/- for ** km. I opted for that and paid *****/- to MMT. Including ****/- for flight and ***/- for cab.After payment done I get a mail that my bo...
Aug 03, 2020 by Sovon Bhattacharjee
Goibibo - Refund ofnot received Open
Hi, This is regarding refund of the two bookings with PNR numbers ******** (Mumbai - vijayawada) and ******** (pune to vijayawada) which was booked on the date **th april **** and the travel date is *th may , ****. Unfortunately both were c...
Aug 03, 2020 by DEVI Sarada
Goibibo airlines - Refund not issued by GOIBIBO Open
I booked a flight frm delhi to goa by goibibo to spicejet but due to corona flight was cancelled and spicejet has refund my full amount to goibibo on July *. But goibibo is not refunding my amount. I contact them ** times every day the respons...
Aug 03, 2020 by DHARMENDRA KUMAR GOYAL
Goibibo - Hotel Booking Non refundable Open
We had booked an hotel booking for Krabi Trip through Goibibo , Due to carona our plans were rescheduled twice & New travel dates were August **th to August **th .. Now indian government is not allowing any international flights till August **s...
Aug 03, 2020 by YP RAJESH
Happyeasygo India Private Limited - Not refunding ticket money Open
I booked ticket for mar ** **** from Hyderabad to chennai. Due to pandemic the flights are cancelled but the happyeasygo is not returning my credit and the airline says i can use my ticket til dec **** but the travel agent says its inly valid t...
Aug 03, 2020 by krithika anand
Make my trip - No refund received it s been 5 months Open
I had booked my holiday with Make My Trip in the month of Jan ****, and due to covid pandemic, i had to cancel the trip in the month of March. I have raised the refund request, contacted them in all possible ways. Still i haven't received my re...
Aug 03, 2020 by Rashika
Yatra Com - Not getting refund for Cancelled ticket from Yatra Open
Hi i have booked my ticket from Pune to Kolkata through Yatra on **th July **** and the airline cancelled the ticket due to lockdown extension. But now when i try to claim the refund from the site my latest booking is not showing up.it list dow...
Aug 01, 2020 by Sumit Cchakraborty
GOIBIBO TRAVEL COMPANY - Refund not received Open
We have booked ticket Banglore to Nagpur on ** April **** PNR : BK*B*D Flight was cancelled because of operationally not for covid ** so airlines has refunded all our amount to our travel agent goibibo but still they are not refunded my money o...
Aug 01, 2020 by PRASAD NARENDRA HAMBARDE
Goibbo - Flight cancelled cash not refund Open
My name is jitheesh vc I work in lucknow .I booked the flight of lucknow to kochi on **th July **** through sbi credit card app on **th June **** which was canceled a few days later and I spoke to goair's customer service and they gave me two o...
Aug 01, 2020 by Jitheesh VC
GO ibibo Online Air ticket - Flight cancelation refund Open
My international flights were cancelled by Indigo Airlines. I had booked my international flight tickets via goibibo, so I requested them for a refund. Instead of refunding the entire amount, goibibo charged a fee of **** for meals, seat, bagga...
Aug 01, 2020 by Pranshu Swaroop Dogra
Goibibio - Not able to use credit shell Open
Booked an air ticket on goibibo on *rd June to travel on *th June ****,but flight got cancelled due to covid ** issue, ticket amount was credited as credit shell. Its been more than a month trying to use the credit shell for same passenger for ...
Aug 01, 2020 by princy g
Yatra - No update on Refund Status Open
I had booked a goair flight through yatra.com One day before without any intimation flight got cancelled. I had to book another flight at last moment with double the price. I am not able to connect either yatra or goair. I applied online cance...
Aug 01, 2020 by Harinam Prasad
Make my trip - Hotel denied my check in and Makemytrip said i have checked in that property Open
I booked the hotel through MakeMyTrip, when I try to check in the hotel, they denied my check-in and asked to pay cash in hand for booking, so I informed to make my trip about this incident but make my trip said i stayed in the property for ** ...
Jul 31, 2020 by Kamalakkannan Duraikkannu
MMT AND NOKSCOOT - NOKSCOOT AIRLINES ND MAKE MY TRIP Open
I HAVE BOOKED NOKSCOOT AIRLINES TICKET ON ** JAN AND MY DATE OF TRAVEL WAS **ST MARCH **** DUE TO COVID AIRLINES CANCELLED MY TICKED AND ASKED ME FOR REFUND, I GAVE THEM REPLY AS I NEED REFUND. MAKE MY TRIP NOW GAVE ME VOUCHER OF ***** WHICH I ...
Jul 31, 2020 by PRADEEP VAZIRANI
Easymytrip Com - Flight canceled but refund not provided Open
I have booked my flight on dated * aug- *aug booking id EMT******** from allahabad to raipur ,but now it is showing that the flight has been cancelled by the airline.So I want my money to be refunded as early as possible. Airline: IndiGo, Boo...
Jul 31, 2020 by Harsh
Cleartrip com - Ticket not delivered Open
I had booked a ticket from Bhubaneswar to New Delhi due to issues in the payment process, I had to do the booking twice and both times the amount was deducted from my account. The Trip IDs were- ************ for which we received tickets and *...
Jul 31, 2020 by Rajeev Krishnan
Make my trip - Refund not processed Open
Booked an Air India flight from Pune to Chandigarh for travel date of *st Aug. It was a connecting flight via Delhi. On **th July, got a message from airline that Delhi to Chandigarh flight have been cancelled. There was no response from make ...
Jul 31, 2020 by Aditya Shah
Yatra Com - Cab booking yatra com Open
Previous voxya complaint id-*****.Amount not refunded by yatra even after **days even after in my earlier complaint they said they eill refund. I Booked A Cab Imfrom Yatra On **th June **** But Due Ti Some Issue Amount Was Deducted But Booking...
Jul 31, 2020 by Azeem Anwar
Goibibo - Credit Voucher not given for the cancelled flight though flight has returned money to goibibo Open
i had booked a ticket for Airindia through Goibibo, that flight was cancelled and airline refunded back money to goibibo, now no code has been shared by goibibo to book another ticket in place of that...
Jul 31, 2020 by Ashish Gupta
Goibib Website - Refund not received from Goibibo com Open
Booking Id: FSGU**BFY , my Flight Ticket was booked by this ID on March **, ****. it has cancelled due to Lockdown. now i had contact airlines they said they have already refunded to the Goibibo. i am trying to contact them, but there is NO opt...
Jul 30, 2020 by Saddam Hussain
Cleartrip - Money not refunded Closed
I was booking my flight through this site on *th of july but my money got deducted and didn't get my flight booked and they are not even replying me.once i visited to their branch of gurugram which address is present on google but the address i...
Jul 30, 2020 by Shivam
Goibibo.com - Goibibo not reverting full refund Open
I have booked a flight from Bangalore to Male return thru Goibibo website. Owing to Pandemic, like others, Srilankan airlines had cancelled my flight. Now, I am asking for my full refund from Goibibo. They are denying and reluctant to revert my...
Jul 30, 2020 by Karan Sood
Make My Trip - Not received refund against cancelled flight booking Open
I booked a flight to Berlin on **-**-**** through Make My Trip with Booking ID as NN*************. The booking was cancelled due to COVID-** pandemic and my refund was under process. I tried to contact MMT several times but could not their cus...
Jul 30, 2020 by Bhupesh Dhiman
Goibibo - Flight cancelled by airline but not refunded by goibibo Open
Booked * flights as below: Booking * Refund Break-Up ...
Jul 30, 2020 by Deepak
TRAVEL DMC - Refund for chardham tour cancellation not received Open
I have booked for chardham yatra for * pax thru TRAVEL DMC ADDRESS; no B **-** ,groundfloor, lajpatnagar-*, New Delhi ******,phone **************, and paid them rs *****/- towards tour cost and rs *****/- towards helicopter ride at kedarnath ...
Jul 29, 2020 by shailesh harakhchand karia
Goibibo - Goibibo Goibibo not refunding cancelled flight charges Open
I have booked air ticket for * members round trip from Chennai to Srinagar and Srinagar to Chennai on April,**** through Goibibo. Due to Covid-** pandemic, all flights have got cancelled and the airlines has refunded the amount to customers who...
Jul 29, 2020 by Gnana Prakash
I have booked my fligt tickets for may * and return also but i did'nt get any refund thill now please help me...
Jul 29, 2020 by T. Roopa
Ibibo Group Private Limited - REFUND NOT RECEIVED Open
I have booked a ticket for * Migrant Labour’s from Bangalore to Ranchi for the travel on **-**-****, in GoIbibo Unfortunately the flight got cancelled and spoken to GoIbibo for the refund - They have told me to Check with airline for the r...
Jul 28, 2020 by Saipraveen
Goibibo - MY REFUND AMOUNT NOT RECEIVED FOR MORE THAN A YEAR Open
Dear Goibibo and Jetairways team, It's been more than a year now, I am still waiting for my refund amount. You need to release my own ticket refund amount that I paid for the Mumbai to Singapore round trip dated **th April **** through *th Ma...
Jul 28, 2020 by JUSTIN JOHN MENDONCA
Make my trip - Refund not received for cancelled flights Open
We had booked a round trip through MakeMyTrip to Italy. The booking ids are NN************* and NN*************. However, the flights were cancelled by Jet Airways and hence we were notified by MMT about the cancellation. We had raised a ticket...
Jul 28, 2020 by Nandini Sundara Raman
Happyeasygo India Private Limited - Not Refunding money despite being advised twice by Vistara Open
I booked tickets from HappyEasyGo for three people from Bombay to Chennai. Due to the pandemic, I could not travel. I consulted HappyEasyGo about the refund and they asked me to ask the refund from the airline and send a screenshot of the email...
Jul 28, 2020 by Saurabh Agarwal
Cleartrip - Refund fraudulent Closed
I booked * flight tickets from Bengaluru to Jindal vijaynagar Airport (scheduled on **.**.****) The flight was cancelled by the service provider (Trujet). I got a confirmation from Trujet for full refund. In the total amount of **** excludin...
Jul 28, 2020 by DHINESH KUMAR
Goibibo - Refund initiation confirmed but not refunded Open
I have booked flight ticket during lockdown * for the period of lockdown *. as per the govt. announced it will get refunded completely due to travel restriction. After taking multiple follow up with goibibo team, got the refund initiation confi...
Jul 28, 2020 by Rahul Kumar
Cleartrip - Flight Refund Not Processed Open
I have booked a flight with cleartrip ( ************ ) , which was cancelled by Vistara with full refund , the flight was cancelled on **th June **** and till date they have not cancelled or initiated the refund , everytime i call their care , ...
Jul 28, 2020 by Ravinder Singh
Oyo - TAX INVOICE OF LESSER AMOUNT Open
Booked a room through OYO app twice from **.**.****-**.**.**** and **.**.****-**.**.****. Paid Rs **** and Rs **** online. But received tax invoice of Rs **** and Rs ****. Want tax invoice of complete paid amount. ...
Jul 28, 2020 by FAHAD AKHTAR
Makemy Trip - Refund against cancelled flight Open
Dear Sir, I have booked flight ticket through makemytrip. Due to covid ** restrictions, my flight was not operational. So I requested for cancellation. Initially they approved my cancellation request and after two months they removed my cancell...
Jul 27, 2020 by Mohan
Yatra Com - Illegal withholding of refund Open
I had booked flight tickets to London for **may to ** may ****. However, due to the virus all flights were cancelled. Hence, I opted for the cancellation of the flight and forfieted approximately INR ***** as airline cancellation charges. The b...
Jul 27, 2020 by Mayank Sood
Yatra Com - Refund from yatra com of IndiGo flight booking Offered Resolution
Respected Sir/Madam I would like to say that I have booked indigo flight form tiruchirappalli to lucknow on the date ** Jul **. Booking is confirm from yatra.com side And amount also deduct from my account. But the flight has been cancelled ...
Jul 27, 2020 by Shivam Singh Sengar
Oyo - Oyo didn t refund my amount it s been Closed
I have booked a room at goa Sunday beach resort for which I paid online...but Oyo cut the amount from my account thrice a time and after complaining they promised me to refund the rest amount which is **** within ** days in which they failed an...
Jul 26, 2020 by Nishita mehta
Goibibo - I want my refund not credit shell Open
I have booked air ticket of two men round trip hydrebad to Ahmedabad and Ahmedabad to hydrebad for april ** and may ** this year. But due to covid pandemic all flights have got cancelled and airlines has refunded amount to customers who booked ...
Jul 26, 2020 by Mohammed Akbar Basha
Yatra.com - Refund not provided Closed
I HAVE BOOKED TICKET VIA YATRA.COM BOOKING ID ************* AND THE FLIGHT WAS CANCELLED ONE DAY BEFORE ON * JUNE **** BUT STILL I HAVE NOT GOT ANY REFUND FROM YATRA.COM ...
Jul 26, 2020 by RAJINDER SINGH
Uber Cab - Driver ask for bribery Open
Today I booked an Uber Cab at * o'clock from my PG (in Chennai) to Chennai International airport which came around Rs *** only. The driver, named Senthil Kumar, messaged me on Uber app and asked me for Rs *** extra otherwise he won't come. I ca...
Jul 26, 2020 by Ishwar Kumar Singh
Happy Easy Go - Not refunded the complete amount of a cancelled flight Open
I have booked flight for two person from Jaipur to Kolkata on **.*.**** through Happy easy go. The airlines Goair has cancelled the flight and phoned for full refund. But Happy easy go has dudected a considerable amount. They have returned only...
Jul 26, 2020 by Vijay Kumar
Goibibo - Refund Not Done Properly Contact Voice Email Support Nil Open
Following E-Mail on the Copy sent to goibibo, Hi, There is a big communication gap between goibibo and customer like us. You people are not responding on phone numbers because of limited staff that you people are saying. But Every comp...
Jul 26, 2020 by Apurba Banerjee
Go Ibibio - Refund from goibibo Open
I booked a flight on **th of July from hyd to sxr but it got cancelled, then I rescheduled it to **th july and now also it got cancelled. I requested for a refund bit the airlines are saying it would take them approximately ** days to process t...
Jul 26, 2020 by Abrar Rashid
Go Ibibio - Airline tickets refund Open
I had booked GoAir flight tickets from go ibibo from Jaipur to Ahmedabad for *th July **** for my wife and infant son. But the airlines cancelled the flights leaving them stranded so I had to rebook tickets through other airlines. At first go i...
Jul 26, 2020 by Lalit Kumar
Goibibo and Goair - Refund of cancelled flight Open
PNR No. GFNKWR I booked flight ticket in GoAir through Goibibo website. for Ranchi-Bangalore-Cochin trip. Paid Rs.****/-. Later the flight cancelled by GoAir and issued full refund of ****/- as cash to agency Goibibo (email attatched) and told...
Jul 25, 2020 by JERIN C JOSE
Yatra.com - Refund for bus cancellation Closed
I booked bus on *th july **** . On ** july there is some lockdown n all int he city so all the bus was cancelled so i cancelled the bus. I got tje messege of cancellation n it iwas showing in the app that ur bus is cancelled. After few days, i...
Jul 24, 2020 by Abhishek sahu
Goibibo - Refund issue by Goibibo Open
My return flight has been cancelled by Airlines and issued as a refund on ** June **** to travel agent as it was booked over Goibibo. American airlines has sent confirmation to me over email and refund receipt also available on their portal. G...
Jul 24, 2020 by PRASHANT PADOLE
Goibibo - Refund not provided Open
I have booked flight tickets thru goibbo PNR U*NQKL & PNR F**EMS travel dates *th April **** and **th April **** due to lockdown travel was banned .Airline first offered credit shell I have spoken to the airline and requested refund as iam not ...
Jul 23, 2020 by Shanmuga Anand
APSRTC - Ticket refund Open
Hi I'm booking ticket vij to tirupathi on June ** ticket was not booked payment deducted from my account. I'm booking through APSRTC app only I got message like ticket not booked you money refund * to ** working days one month over no response....
Jul 23, 2020 by Dharmarao suragani
Goibibo - Amount not refunded Open
I had booked air tickets for travel to Singapore and back by Singapore Airlines via Goibibo in May ****. Due to Covid-** pandemic, Singapore Airlines cancelled the flights and returned the full booking amount. This information was not shared by...
Jul 22, 2020 by Ipsita Roy
Yatra - Refund not initiated Closed
I booked two tickets with the reference number ************* on **th july. On **th July the Airlines cancelled the flight. I cancelled the tickets at Airlines portal first then in Yatra. I didn't get any option while cancelling my ticket. * da...
Jul 22, 2020 by Tapas Chakraborty
Holiday Junctions - Travel agency not refunding money back Open
We booked Europe trip for December *, ****. But got plan cancel email from travel agency and was assured that we will be getting our money refunded back and they will give us extra travelling coupon to aboard our expenses for next travel. But i...
Jul 22, 2020 by Abhishek Tiwari
Travbond travel agency - Fraud company who ran away with the money Open
I had booked for Dubai package. And payed ***** for the same. Neither did they book the package to me and send me to dubai. Nor have they been traceable ever since. Please help me to track them...
Jul 22, 2020 by Dr Nadia
Goibibo - Customer support intentionally MISLED into ticket cancellation Open
I had booked an airindia flight before lockdown started, and on **-**-****, when I asked Goibibo customer support if I can get a refund, they replied by saying that AirIndia is not offering any refund on cancellations. But immediately after tha...
Jul 22, 2020 by Ankit Das
Goibibo - No Refund for flight cancelled due to Open
I booked a flight for Bengaluru-Bangkok sector (PNR - T*KI*H, ********-********). But due to Covid** pandemic, entire air travel was shut. It's been more than * months but Goibibo is not refunding my amount. ...
Jul 21, 2020 by Aakash Aakash
Yatra Com - Non Refund of ticket Offered Resolution
I booked flight for delhi-sydney-delhi by malasian airlines throgh Yatra.com leaving Delhi on **/**/**** & return journey on **/**/**** My flight by airlines was cancelled . i requested for refund to yatra several times but refund not made...
Jul 21, 2020 by daljit singh
Goibibo - Refund Complaint against Goibibo Open
I had booked air ticket for two persons from Pune to Leh (travel date ** July ****) and Leh to Pune (travel date ** July ****) on ** Jan **** through goibibo(PRN No:N*MTNJ) of GoAir airlines of Rs.***** Due to India china dispute and Corona pa...
Jul 21, 2020 by Niraj Walunj
Make my trip - Did not get the complete Refund Open
I booked a flight in pre covid times. Air Asia cancelled the flight and refunded entire amount to Makemytrip. Now - Makemytrip has deducted **** rs without giving any reason. I have raised complaints on customer support and Social Media...
Jul 21, 2020 by Nikhil Patwari
Red Bus - Traansaport Related Issue Open
I booked a ticket for **th July from Mahalaxmi travels via redbus for * pm as I had to reach in someone’s funeral by **th night. I reached the boarding point ** mins prior to the boarding time and was told by the driver to wait there and the...
Jul 21, 2020 by Monika Srivastava
Make my trip - Refund for ticket PNR ECTCFX on GoAir flight 807 from Jaipur JAI to Bengaluru BLR vide MMT ID o Open
I had booked the tickets through SBI credit card on **.**.**** for the tickets PNR ECTCFX on GoAir flight G*-*** from Jaipur (JAI) to Bengaluru (BLR) vide MMT ID NF************** on ** Feb '** at **:** hrs and the same was cancelled by Goair i...
Jul 21, 2020 by M L INDULEKHA
Cleartrip - Cleartrip Refund Not Received Open
Booked * tickets from clear trip website for **th July **** fly dubai Tickets from Hyderabad to dubai but later I got a E-Mail from fly dubai stating that flight has been cancelled and will not be operating I got a fly dubai E-Mail on **th Jul...
Jul 21, 2020 by Sohail ahmed
Yatra - Domestic flight amount not refunded Closed
I booked a flight on ** Jul **** which unfortunately did not get book but the amount got deducted. There is no response from yatra team regarding the amount refund initiation. I sent them email * or * times and escalated the issue by submitting...
Jul 21, 2020 by Aditya Kachru
Cleartrip - Refund from Cleartrip Open
My flight was booked from Budapest to Delhi for **st March on Polish airlines through cleartrip. I got a mail on **th march from cleartrip saying flight is cancelled. Though the airline mention it on its website also that incase the flight is ...
Jul 19, 2020 by Nitin
Oyo - Regarding refund of my booking money deducted by oyo even after cancellation Open
Dear sir I booked a room in AGRA at **-**-**** with oyo application by **********. Hotel named ZAKI HS was listed in safest hotel . Deduction was done online but when I went to the location of hotel . There was no such rooms & hotel . I cal...
Jul 19, 2020 by Dr SHAILENDRA KUMAR
Yatra - REFUND OF MY CREDIT SHELL AMOUNT Closed
I booked a round trip from Chennai to Varanasi through yata for the dates ** March **** (Indigo) and ** March **** (spicejet) respectively. Due to lockdown flights were cancelled and Refund was made in the form of Credit shell by the airlines....
Jul 19, 2020 by RISHABH GANGWAR
Yatra.com - Refund not being done Open
I had booked ticket for **th of june through yatra.com. air asia cancelled my flight and refund ns not being done yet.its **th july today. Many times i have called them l. Mailed them but no response. ...
Jul 18, 2020 by Rishi gupta
Make My Trip Gurugram Haryana India - Refund against package booking 04 ids Open
Package booked against below ** ids & part payment carried out - NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- NL************* - Rs *****/- I had a trip planned for June’** which from Make My Tri...
Jul 17, 2020 by Vimal Raj Goyal
Happyeasygo India Private Limited - Travel agent as well airline not refund the money Open
I booked two travel ticket through Happyeasy Go from Chennai to Indore and Indore to Chennai through PNR YJMY*J dated **th April and JLS*WQ dated **rd May **** respectively. Because of COVID-** airline cancel all the flights and refund the mo...
Jul 16, 2020 by Shubham Dosi
Cleartrip - Cleartrip not initiating refund Open
Had booked a ticket via cleartrip, however due to COVID ** concerns cancelled it. Tried calling cleartrip but they said that cancellation should be done via airlines as only airlines is authorized to initiate refunds. I called airlines a...
Jul 16, 2020 by Siddhant Khandelwal
Travolook - Money not refunded through Travolook Open
Booked a ticket through Travolook on *th June from Bangalore to Baghdogra. Money got deducted from the card and I got a call from the agency saying that the ticket was not booked due to technical errors in airlines server. Today is **th July an...
Jul 16, 2020 by Divya nigam
Cleartrip - Refund not yet Credited Open
I have booked ticket on cleartrip(Trip ID: ************) to travel from CDP to HYD, due to delay reasons and as per airline policy I requested airlines to cancel and process full refund, they have done the same from their side but Cleartrip is ...
Jul 16, 2020 by PRATHYUSHA G
Happyfares in - Travel agent deny refund even after Airline refund full amount Open
I booked an Air ticket from Spice jet through happyfares by *-*-****. I cancelled the ticket by **-**-****. Upon communication to Spice jet customer service they informed INR **** refunded against cancellation. But the travel agent hesitate to ...
Jul 16, 2020 by Santhilal S
Yatra - Refund not received Closed
Booked air asia ticket through yatra which was cancelled by air asia due to covid. The air asia team had confirmed that the amount has been credited to the yatra team but the amount has still not been credited to my account by the yatra team....
Jul 16, 2020 by Justin Tom
DREAM WORLD HOLIDAYS RAMDASPETH NAGPUR - EXCESSIVE DEDUCTION IN REFUND Open
Dream World Holidays ramdaspeth Nagpur, they themselves are not booking the tour, they booked our tour through an Quality Tour tour operator in mysore so the tour cost was high. They got quote from them and they forwarded added therir profit. W...
Jul 15, 2020 by Sagar Gokhale
Goibibo - Refund of international airline ticket Open
Hi I have lost my hard earned money as i stay in NewZealand And i went to india for holiday and when i was coming back to nz i have booked an Malaysian airline ticket from GOIBIBO and it was my biggest mistake coz they fuckin money sucking ma...
Jul 15, 2020 by Harpreet Singh
Shoseonlose - Denied to Refund Extend holiday package Open
I have booked a holiday trip of bali, Indonesia and the travelling date was ** may but due to COVID-** and world wide lockdown, all the tour was cancelled. I have booked land package of Rs *****/- from shoseonlose company and paid paid *st inst...
Jul 15, 2020 by Swapnil kumar
Yatra - Refund not received Closed
I was booked a flight ticket through yatra.com on july. But the flight is cancelled due to covid ** pandemic by indigo airlines and i got a refund process message from indigo.But there is no response from yatra.com.Now it is ** days finished af...
Jul 15, 2020 by Abhilash K
Make my trip - Refund issue from makemytrip Closed
Booked a round trip from mmt but due to some issue I booked for the wrong Month. Due to corona it won't be possible for me to travel during that time period so within an hour of booking. But sadly they deducted ** Percent of the booking amount....
Jul 15, 2020 by Mohit Kandwal
Yatra.com - Refund Not initiated by Yatra com Closed
I have booked my flight from ***** to DEL under Yatra booking reference no ************* for June *nd **** and due to cancellation of the flight from Air India I was unable to travel but till today I am just chasing for my refund. I am sending ...
Jul 15, 2020 by Marut Sharma
Goibibo - Not received full refund Open
I booked two ways flight from Goibibo that is Hyderabad to Tirupati and Tirupati to Hyderabad in rs ****rs. After few days I received message that my flight has been cancelled, so I contacted to flight customer care service they updated me tha...
Jul 14, 2020 by Bhogi Raju Korada
Yatra.com - Flight refund didn t processed by Yatra Closed
I had booked Indigo flight through Yatra from Mumbai to Bhopal for *rd July. Flight got cancelled from Indigo Airlines due to Pandemic. But I did not receive any message or notification for flight cancellation through Yatra. From Indigo they ha...
Jul 14, 2020 by Mayank Jain
I had booked a flight from jaipur to goa which was cancelled by airline due to covid-** situation. I had booked this flight with travel protection from yatra costing me extra money which states that i will get my refund if the flight gets ca...
Jul 14, 2020 by Rahul Singh
Mahalaxmi Travels ISO - Bus departed earlier than the time mentioned on ticket Closed
I booked a ticket of Mahalaxmi Travels bus from Bilaspur(UP) to Jaipur (Raj) for **th July. Ticket number was TP *A********. departure time mentioned on ticket was **.** but the bus departed at **.** without taking me or informing me .Heavy lo...
Jul 14, 2020 by Sandeep Sharma
Travolook - Booked A Ticket from Travolook Completed Payment but Did not get flight details Open
I have booked the ticket at * AM on **th July'** and they sent a mail that it'd take ** minutes to process the request but then at ** AM, they called me and said that your flight is not booked and we can't process and we'll initiate a refund. I...
Jul 14, 2020 by Mohd Shoaib Rayeen
travolook in - Travolook failed to confirm my ticket money got deducted Not refunded yet Open
I had booked my flight dated **th June from delhi to kolkata on **th June through travolook with reference no : REF********. travolook failed to confirm my ticket though money got deducted. Got a mail that booking is in progress.as it was not...
Jul 14, 2020 by Mainul Islam Sk
Goibibo - Refund not received for the cancelled flight Open
We had booked the tickets for two person on Sunday, Mar **, **** details below: journey date : ** Jun'**** Brussel - Amsterdam and Amsterdam - Bangalore Booking Id: RMDWLZB*D Airline : JetAirways Later on **th April Airline stopped worki...
Jul 13, 2020 by Daisy Rani
Cleartrip - Refund of cancelled airline ticket by Cleartrip Open
I had on ** Feb **** booked tickets for * people for travel from San Francisco - New York for travel on ** May **** by Delta Airlines. I had paid an amount of INR ***** under the freedom fare scheme which refunds the whole amount in case of can...
Jul 13, 2020 by Sanjeev Kumar Sawal
Cleartrip and Indigo - Not refund money Closed
Sir I have booked my flight from cleartrip then my flight was cancelled and my money was refunded in cleartrip by indigo but they are not refunding my amount into my account. Chandigarh - Srinagar one-way Trip, Trip ID: ************ ...
Jul 13, 2020 by Hilal Hamid khan
Shree Narayan Tours And Travels - Train ticket refund is still with Travel agent Closed
Hi , Thank you voxya for providing this platform. This is the first time ever there is need for me to file a consumer complaint. So My mom and my aunts had booked train tickets in Feb **** to travel from Pune to Mount abu( to and fro t...
Jul 12, 2020 by Rutuja
Trip factory - REFUND ISSUE Closed
I booked euro trip through trip factory, due to corona lockdown they cancelled our trip. After cancellation charges I told them to refund money. Instead they are willing only to give credit note which I don't as subjecting to current situation ...
Jul 12, 2020 by PRASANNA A
Makemytrip india Pvt Ltd - No refund being issued Open
i have booked flight ticket through make my trip for pune bangalore flight to take off on **.*.****. unfortunately due to lock down flight cancelled. Company issuing shell credit for lesser amount with host of stringent untenable conditions wh...
Jul 12, 2020 by prakash iyer
Ixigo - Invalid Air Ticket Open
We had booked an air ticket through Ixigo for DEL-CNN on *th June, **** and after making the full payment of Rs. *,***/- they sent us an e-mail confirmation with a PDF copy of the ticket and a tax invoice for *,***/-. The ticket mentioned the s...
Jul 12, 2020 by Rajeev KK
GoAir Airline - Full refull against cancelled flight Closed
I've booked a flight ticket with goair airline which got cancelled from the airline itself * times. I didn't get any call, mails or messages about the cancellation. Now when I call their service number or mail them, they don't bother to reply t...
Jul 12, 2020 by Anil Patra
Experience Andamans - Refund is not initiated Closed
We have booked andaman trip(*N/*D) with the travel partner experience andamans in portblair. The travel plan was from **th march to **rd march from chennai. We have paid full travel amount of Rs.***** two days before our trip begins . Our trave...
Jul 12, 2020 by nagarajan
Happyeasygo.com - Airline ticket booking fraud Open
Hii I booked a ticket from AMD-PAT for *rd August **** through happy easygo.com. while booking ticket they give you option of chosing free reschedule plan for which they charge extra money for that. Free Reschedule option says that u will have...
Jul 12, 2020 by PULKIT KUMAR
Goibibo - Refused to provide refund for a cancelled flight and charged extra charge than difference between ne Open
Booked ticket through goibibo with PNR-NZTYZB on February ** for ₹*****. The flight was operated by Emirates and date of travel was **/**/**. The flight got cancelled due to restrictions due to covid restrictions. When asked for refund goibib...
Jul 11, 2020 by TIJO JOHN
Yatra Com - FULL REFUND NOT GIVEN FOR EMIRATES TICKET WHERE EMIRATES HAS AGREED FOR SAME IN LIEU OF COVID Open
This is regarding my international ticket booked through Yatra for travel in Aug ****. This was for Europe trip. Although Emirates has agreed to allow FULL refund as per their terms, I have been chasing Yatra in vain. First they dont have a con...
Jul 11, 2020 by Abhijit C
Make My Trip - Flight Cancelled by Airline but Huge amount deducted from me Closed
Hello, I booked flight through make my trip. Now Air Asia cancelled the flight due to operational reason. But a huge amount of my booking deducted by make my trip. Total amount of ticket was ₹****. But Make my trip is returning only...
Jul 11, 2020 by Subhra Datta Roy
Make my trip - Refund not processed by MakeMyTrip Closed
We have booked tickets on MakeMyTrip to Paris via a Jet Airways flight. It got cancelled and we are yet to receive the refunds for the same. Customer service guys keep saying that they are processing the money. Jet Airways' customer care won't ...
Jul 11, 2020 by Srirang Ranjalkar
Goibibo - Refund from Emirates Airline not forwarded to me Open
I booked ticket from Delhi to dubai on * April on goibibo and couldn't travel due to lockdown. Airline refunded the ticket and goibibo kept the refund status in progress and this morning they changed the status to travelled!!!!! Now they are as...
Jul 11, 2020 by Mahua Deb Samaddar
Goibibo - Ticket Cancellation Issue Open
I had booked my to-fro Indigo flight tickets on the *nd of June via Goibibo, for dates **th June Delhi-Hyd and **th June Hyd-Delhi. Since my tickets got rescheduled by the airlines later, i could not travel. I had directly cancelled my tickets ...
Jul 11, 2020 by LIMI MATHEW
Make My Trip - Flights cancelled by airlines and no refund Open
I had booked * business class tickets from Mumbai to Montpellier on *st Feb **** for my senior parents with a travelling date of April *th **** and return back from Montpellier on June *th ****. Both these sectors got cancelled and hence these ...
Jul 10, 2020 by Kenrick Nazareth
Happyeasygo.com - Refund not yet processed Open
It been * months since i have been chasing for the refund and all i get to hear is that it is under process.I had booked flight in April and due to covid the flight got cancelled. The airline refunded full amount long back but i have got no inf...
Jul 10, 2020 by Tejenderjeet Singh
Happyeasygo.com - Refund not processed Closed
It been * months since i have been chasing for the refund and all i get to hear is that it is under process.I had booked flight in April and due to covid the flight got cancelled. The airline refunded full amount long back but i have got no inf...
Jul 10, 2020 by Teji
Clear Trip flights - Refund not received for cancellation of flight Open
Dear Sir I have booked flight to kozhikode from Kolkotha on November *th. Due to the cyclone flight cancelled and we have requested for refund of the same. I have booked the ticket through cleartrip. I am attaching the E-ticket for your inform...
Jul 10, 2020 by suja.c.a
Yatra Com - Refund not processed Closed
Booked a flight with Yatra from Delhi to Newark (New York) for early march. Flight cancelled by airline and offered full refund. Yatra has not given me refund till date. It's been more than * months. ...
Jul 10, 2020 by Mohd Zaki Hasan
Flipkart travel - AirTicket PNR AirIndia Booking ID FlipkartTravel neither getting rescheduled nor refunded back Closed
I am very sorry to file a complaint against Flipkart Travel that I have tried several rescheduling dates with several emails but every time I am getting the same reply email that Flight is not available. When I myself try for tickets through th...
Jul 10, 2020 by Dyutiraj Jagadananda Nayak
HAPPYEASY GO - Not issuing ticket from credit shell Open
I booked a flight from Hyderabad to Port Blair **th March - PNR (FL**KM). It was cancelled due to lockdown and the credit shell was issued to happy easy go . So now i need to travel from Hyderabad to Delhi . But Company has no option to all...
Jul 10, 2020 by Tanuj Bhatia
Goibibo - Goibibo is not refunding my cancelled flight tickets amount Open
We have booked * flight tickets for **th april to travel from Hyderabad to Visakhapatnam. All flights got cancelles from **am on **th March due to covid-** pandemic. The airline has issued refund (to agent-GPIBIBO) on my request. But Goibibo is...
Jul 10, 2020 by Pratyusha Boppana
Cleartrip - No customer support from cleartrip for cancelled flight Closed
Hi Team, I booked tickets through cleartrip few days back but due to covid situation the airline cancelled the flight. After getting the update I cancelled my ticket from cleartrip and they informed online that within * hours I will receive an...
Jul 10, 2020 by Sraboni Bandyopadhyay
Yatra Com - Cab booking Offered Resolution
I booked a cab imfrom yatra on **th june **** but due ti some issue amount was deducted but booking was not done. Raised issue with yatra but no resolution. No booking showing in app but they gave me ref number of booking. Also getmecab(yatra p...
Jul 09, 2020 by Azeem Anwar
ixigo app - Flight ticket not booked but amount debited Closed
Sir/madam, an amount of Rs ****.** deducted from my account while booking flight from Delhi to Imphal on ** jul **** at *:** pm from ixigo app but ticket not booked nor any booking failed/success reference sent. Please refer bank transaction no...
Jul 09, 2020 by Jiten Chhetri
HAPPYEASY GO - CaseId RE Status of refund Happyeasy Go Open
Dear Team I booked flight ticket from HappyEasy Go on Jan'** before lock down from LKO-CCU and back but while lockdown my flight was cancelled by the airline company and as per the written statement (attached with this complaint) by the airlin...
Jul 09, 2020 by Bikash Mukherjee
Make My Trip India Pvt Ltd - Make my Trip not ready to refund customers Flight Ticket amount Closed
Dear Sir/Madam, I booked flight ticket from Ireland to Bangalore for the date May **th ****. Unfortunately because of COVID Pandemic situation, flights were not flying, All flights got cancelled, since from May **th until now i have raised more...
Jul 09, 2020 by Sangappa Handi
Makemytrip india Pvt Ltd - Refund from www makemytrip comon flight cancelled by the airline Open
I had booked flight for my wife Mrs Anupriya Chauhan Naithani, Age -** yrs, from goa-bangalore-dehradun.. Air Asia flight for Goa to Bangalore and Indigo flight from Bangalore to Dehradun .. the travel date was ** Jul **. The above booking was ...
Jul 09, 2020 by Priyank Naithani
Make My Trip - Refund not processed Closed
NL*************. I had booked a package from *st May to *th May. I have been writing several emails and making calls but there is no response either way. I request them to refund the said amount of Rs.*****....
Jul 09, 2020 by J figer
Ola - Ola drived refused to come Open
Today i had booked a cab from Tata Medical Centre, Kolkata. When i called the driver, he told me to come on the other side of the road as he was dropping another passenger. I requested him to come to the hospital itself as there was a patient w...
Jul 08, 2020 by Himansu mitra
Goibibo ashok travels mandsaur group - Not refunded against Bus Cancellation Closed
I am manohar singh. I booked ticket from Jaipur to Indore for * july **** from.Goibibo App. But I got a call from bus operator on * july **** on evening that my bus has been cancelled. I called to operator to refund but operator said that Goibi...
Jul 08, 2020 by Manohar singh
Make my trip - Refusing Refund Open
I had booked a round trip ticket from Mumbai to Frankfurt using MMT. My flight operator was gulf air. My return trip however was cancelled due to COVID. MMT is not allowing me to claim a refund for the same even though I'm ready to pay the canc...
Jul 08, 2020 by Gaganjeet Singh Reen
Goibibo - Refund not received Open
British Airways tickets were booked for * from Mumbai to New York and Back (**th May onwards and *rd June **** Return) Goibibo ID no. TUAJZDZ*T. Due to COVID **, flights got suspended. Had asked the agent to cancel the booking with full refund....
Jul 08, 2020 by Nand Kishore Pandey
AIRASIA MAKE MY TRIP - Full refund not issues in case of non operational flight Closed
I booked flight on makemytrip. Got message from airasia that it's cancelled and get in touch with travel agent for refund. I raised request with MMT for refund. But I only got *** refund instead of ****. AirAsia flight cancellation message ...
Jul 08, 2020 by Payal Aggarwal
Makemytrip india Pvt Ltd - Reimbursement of money Closed
We booked a plain ticket having PNR No DDVRXH of amounting Rs. ****. GoAir airline already refund full amount to travel agent makemy trip but makemy trip is not refund us. Kindly help in refund booking amount of rs. ****. Flight= G*-** From K...
Jul 08, 2020 by Govind Panchal
Cleartrip - Flight Ticket Open
I booked a flight ticket on June ** **** from Delhi to Jammu on vistara airlines to travel on July * **** On journey date when I was supposed to get my seat no. from airport counter they declined my request stating that I don't have a PNR and ...
Jul 08, 2020 by Devansh Singh
Clear Trip - Not gotten Refund by Clear Trip while taking follow up since May 2020 Open
Hi On * March I booked a ticket from Cleartrip. Journey schedule date was ** May **** from Mumbai to Delhi. But due to Covid** Flight was cancelled.This thing we can understand as it is an epidemic ERA. Since May **** I have taken follow ...
Jul 07, 2020 by Nazmul Huda
Yatra - Refund related issue Offered Resolution
I booked a flight from Bangalore to Jorhat for **th April on March **th. Booking ID ************. According to Ministry of Civil Aviation booking amount has to be refunded on the same payment option. But yatra has provided me eCash which i don'...
Jul 07, 2020 by Palash Botah
Make my trip - Refund of airline booking Closed
Air asia has cancelled my flight of *th june and i got the message from airlines. But even after ** days Make My Trip is not returning the money. As it is clearly mentioned by Honourable supreme court of india that any flight which is booked ...
Jul 07, 2020 by Hussain
Goibibo - Wrong Refund Received Open
I booked Indigo Flight on Goibibo for IXE-BLR(PNR-ULI*VG) and BLR-ATQ(PNR-YQKF*E) on ** Jun **** for Rs.**** combining both after getting all type of discounts.Later my flights were cancelled by Indigo due COVID-** issue and i was given option ...
Jul 07, 2020 by Amandeep Singh
Yatra.com - Flight cancelled Offered Resolution
My flight from Kolkata to Hyderabad got on April *, **** was cancelled due Covid-** pandemic. Since then I am regularly contacting yatra.com to either refund or to convert my amount into credit cell or to reschedule my flight. but they have tur...
Jul 07, 2020 by Mohammad Azhar Imam
Goibibo - Goibibo not refunding amount processed by Airlines Open
I booked a two way ticket through GoIbibo website for seychelles with travel date *rd may and return date *th may worth *.*L. The flights got cancelled, i tried contacting the goibibo team but they did not repond so i contacted airlines dire...
Jul 07, 2020 by Abhishek Yadav
Cleartrip - Didn t refund the money Open
Tried to book a flight ticket but not booked the ticket..till now i didn't recieve my money back.**days are over.please rfund my money back....
Jul 07, 2020 by Jaimon pm
Chicago pneumatic - Refund Closed
I have booked on ** th June **** to travel on July *st but due to personal issues I cancel my ticket as a result I have to get refund of **** approx out of ****. I wrote a mail to travolook regarding this issue..but no reply from them...
Jul 07, 2020 by Rajesh Thota
Goibibo - Booked ticket from shiridi to chennai with zero cancellation but gobibo cheated Closed
I booked tickets with zero cancellation on March my travel date stopped due to covid-**. I paid ***** during my booking after * months of the request they are cheating and giving ****. I booked with extra amount for zero cancellation in spiceje...
Jul 06, 2020 by Anuradha
Easemytrip.com - Easemytrip com Airline cancelled flight but refund not provided Closed
I have booked my flight on dated **-june-**** from Delhi to Kolkata ,but now it is showing that the flight has been cancelled by the airline.So I want my money to be refunded as early as possible. Airline: Go Air, Booking Site: Easemy trip, ...
Jul 06, 2020 by Mahendra Singh
Yatra.com - Refund not received Offered Resolution
I have booked a bus , however the bus operator cancelled the bus . I did not receive any refund. ...
Jul 06, 2020 by Srinath
Yatra.com - Yatra com Refund Not Credited In Bank Account Closed
I have booked our below mentioned international travel tickets from Yatra.com on *th November **** with full payment on booking the flight tickets. The scheduled travel dates were from *st May **** till **th May **** to the destinations mention...
Jul 06, 2020 by Dhiraj Rankhambe
Goibibo - Refund not been done Open
Hi i have booked a flight ticket from chennai to Colombo on March due to covid ** my flights got cancelled and i initiated for the full refund on **/*/** . i have got my partial payment of ***** but i haven't got my remaining ***** kindly help...
Jul 06, 2020 by premkumar R
Make my trip - Reimbursement not done Closed
I booked ticket from make my trip from mumbai to delhi for **th february,** for two of my relatives who are senior citizens. After reaching the airport they are being told that there ticket is cancelled and they do not have any booking. Afte...
Jul 06, 2020 by Anukriti Kaushik
cleartrip com - Airline ticket refund Closed
I HAD BOOKED A TICKET ON CLEARTRIP.COM FOR INDIGO AIRLINES FOR TRAVEL FROM MUMBAI TO KOCHI AND IT IS SCHEDULED FOR **/**/****. I WAS WORKING IN MUSCAT AND I HAVE LOST MY JOB AND SCHEDULED TO RETURN TO INDIA THROUGH VANDE BHARAT FLIGHTS. SINCE I...
Jul 06, 2020 by ANTHONY JOSEPH CHITLAPULLY
Cleartrip - Undue Delay with Fight Ticket Refund Open
I had cancelled my flights Delhi to Goa return when the Indian government announced a lock down and cancelled all domestic flights for the forseeable future. This time frame included the dates for which I had booked. Initially, Cleartrip promis...
Jul 06, 2020 by Rajit Singh Lamba
Happy Easy Go - Amount not refund for cancelled ticket Open
I booked ticket through happy easy go app. But booked ticket for worng date. After discussion with airline, it was decided to cancel my ticket and refund amount. Airline refunded amount to happy easy go. But happy easy go has not refunded my am...
Jul 05, 2020 by Akash Rajput
Yatra - Full refund for air ticket not given during COVID19 Cancellation Closed
I had booked tickets for * members of my family. Due to COVID-** situation I had visited Mumbai Airport on **th March to enquire about my Flight status at AIR INDIA office (with in Airport). From there i came to know all departure for Air Indi...
Jul 05, 2020 by Nirav Shah
Darjeeling Sikkim Travel Services - Fraud by Travel Agency Open
I booked a tour package from *-** Jun **** for Darjeeling & Sikkim from aforesaid company. (Mr. Abhishek Chakraborty). I was asked to deposit advance of *****/- for the aforesaid tour package which I paid on *th Feb ****. Due to COVID-** the to...
Jul 05, 2020 by Frank Mathews
Goibibo - Not received adequate of credit vouchers refund Open
I have booked flight tickets on **.**.**** through goibibo app vide ticket PNR I*UCPZ and travel dated **.**.****. I have booked the above ticket with cancellation protection and paid extra charges for the same (copy of ticket attached) . Afte...
Jul 05, 2020 by Manish Kumar
Easemytrip.com - Airline Ticket Refund complaint Awaiting Details
The issue that I have experienced was: *. Flight booked from BLR-DEL under PNR NDLN*Q and booking ID EMT********. *. EMT Cancellation insurance purchased which guarantees a full refund if customer requests to cancel the ticket ** hours pri...
Jul 05, 2020 by Karthik Ajakode
Yatra.com - Yatra com Refund Issue and Pathetic Customer Service behavior Flight cancelled due to but Yatra com Open
Booked flight ticket via Yatra Online Pvt Ltd Want to share a ridiculous and pathetic experience with this platform. Flight booked on June ** **** Travel date : June ** **** On June ** I got flight cancellation notification by the airline (...
Jul 04, 2020 by Rakesh Rana
Make My Trip - Airline cancellation refund Closed
I booked a round trip by Make my Trip for Go Air flight from Mumbai to Delhi and back, Booking ID - NF**************, the flight was cancelled by Airline and they informed the refund the processed to Make my Trip, on ** May I got a confirmation...
Jul 04, 2020 by Santosh Walnekar
GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber City Phase III GurgaonIndia - AIRLINE REFUND AMOUNT BLOCKED BY GOIBIBO AGENT Closed
Due to Covid **, I am jobless and i am in financial crunch. I have booked the tickets from Mumbai to Madurai connecting chennai for the travel date **.Jun.**** through the travel agent GOIBIBO vide PNR: L*E*VF . The flight operator is Spice Jet...
Jul 04, 2020 by SUGANYA ELANGOVAN
Indigo Airline - IndiGo changed flight without confirmation and intimated 2 hours before departure Closed
I had booked a flight (PNR: GWTKRH) from Chandigarh (IXC) to Hyderabad (HYD) on July *, **** at **:**. On June **, IndiGo cancelled this flight and sent a link to choose another flight. I chose a connecting flight IXC-DEL/DEL-HYD on July *, ...
Jul 03, 2020 by Jugal Kishore Garg
Make My Trip Gurugram Haryana India - Refund of airfare Open
I AM DHIRENDRA SINGH. ON ** JUN I BOOKED A TICKET AS A GUEST USER FROM DIBRUGARH TO DELHI IN THE NAME OF MR DHIRENDRA SINGH THROUGH MAKE MY TRIP. BUT I COULD NOT GET ANY TICKET IN MAIL. BUT MY MONEY WAS DEDUCTED FROM MY ACCOUNT. NO COMMUNICA...
Jul 03, 2020 by Dhirendra Singh
Yatra Com - Refund not received from Yatra Offered Resolution
I booked airlines tickets through yatra. Airlines have refunded the amount to yatra but yatra is not refunding that money to my original mode of payment. Also, firstly they refunded total ticket amount as ecash, now, yesterday they deducted all...
Jul 03, 2020 by Jyoti Choubey
Goibibo - Flight Refund Closed
I booked a flight from Columbia to Delhi. It was a connecting flight CMB-Kochi-New Delhi. But the flight from Kochi got directly cancelled from airlines due to extended COVID**. So I cancelled other ticket also on **th April before a week of my...
Jul 03, 2020 by Ashish Pun
Make My Trip - Refund not recieved Open
I had booked a flight for travel on March **. But on March ** the airline cancelled my flight and transferred the money to Make My Trip. I have tried many times to contact Make My Trip. They do not call us. All they do is provide us some links,...
Jul 03, 2020 by TONY JOSE
Ola Cab - Wrongful Charge by OLA cab driver Open
Hi, Most respectfully, I beg to say that my name is amit chauhan. Citizen of delhi. Today, I booked a cab from my arrival point DAV Public School Delhi to Vasundhra Sector * Ghaziabad. Destination Place Elara Banquet Hall. CRN number *******...
Jul 03, 2020 by amit chauhan
Yatra.com - Refund not given Offered Resolution
I have booked bus ticket from dt:**.**.**.but operator sending me message the bus is cancelled.i call him he told me andhra govt.cancelled the bus. More than * months completed. But no response from yatra side. I need refund. ...
Jul 03, 2020 by SATYAJIT SANTY
Cleartrip Com - Cleartrip processing refunding since March 2020 Closed
I had booked a flight on Feb ** **** for the Flight Srilankan Airlines from (Mumbai to Male) scheduled on March **th **** (Trip ID: ************) via Cleartrip and paid ** k for four passengers. The flight got cancelled due to COVID situation o...
Jul 02, 2020 by Abhijit Jadhav
Travels office - Ticket cancellation Closed
I have booked a ticket from latur to solapur in aakshata travels but on time of departure travels refuse to go to solapur without prior intimation loss due to this trip travels ticket latur to solapur : *** /- train ticket from solapur ...
Jul 02, 2020 by Arjun Gambhir
Yatra Com - Refund amount not received Closed
I have booked a flight from kochi to Delhi scheduled on **st March **** via Yatra.com. It was a spicejet flight (flightno - SG ****). The airline provider itself cancelled the flight due to corona and refunded to Yatra. But after several mails ...
Jul 02, 2020 by Ashida Elamana Abdul Khader
Make My Trip - Refund Denied Open
Booked a pilgrimage for my senior citizen parents (aged ** & **) from Dehli to Shirdi & back, for the *th & *th of May. Flights cancelled on account of COVID. From promise of a refund they are now giving a credit shell of a year. This is on no ...
Jul 02, 2020 by Vikram Verma
Goibibo - Flight Cancellation Charges Open
Have booked flight ticket on Goibibo dated *th june ****( PNR NO : D*UJGP), flight got cancelled by airline. I have applied the refund from airline and airline has given the same to Goibibo. Now Goibibo deducted the unnecessary amount and given...
Jul 02, 2020 by PARTH PATEL
Happyeasygo - Not refunding my money Open
I booked a flight to happyeasygo in the month of February **** and I canceled my flight ** March **** and applied for refund.I have been trying to contact them since March but they are not providing any refund or proper response against my flig...
Jul 02, 2020 by Tanuj Modi
Yatra - I am not getting refund from yatra Awaiting Details
Hello Team, I had booked my flight but due to covid lockdown all the flight got cancelled i had checked. With spicejet they refunded to yatra but now yatra is not ready to refund my money. Could you please help me how i can get my refund ba...
Jul 02, 2020 by Akansha
ixigo app - Refund of flight cancelled due to COVID 19 Closed
I booked a flight during the lockdown period of **th April but due to lockdown extension flights were cancelled and according to govt. policy the refund should be made for bookings between March ** - May *rd. Now airlines have issued my refund ...
Jul 01, 2020 by PRANOV PUNIA
Yatra.com - Bus canceled but refund not given Offered Resolution
I booked the bus ticket on **th June from Delhi to Ambala. bus was no operational,Still yatra took the booking. It’s been ** days now. No refund given. I have to hire a cab in night to reach my home which cost me **** Rs in night PN...
Jul 01, 2020 by Happy Kumar
Yatra.com - FLIGHT CANNCEELED BY AIRLINE YATRA NOT PROVIDING FULL REFUND Open
I booked etihad flight from yatra.com on **-april-****. The flight is cancelled by Airline itself. Neither the Etihad or Yatra provingd full Refund....
Jul 01, 2020 by MONIKA SONI
Cleartrip - Refund not given its more than 90 days already Open
I have booked flyt on march **rd to portblair, flight was cancelled by the airline only, the airline refunded the ticket to cleartrip by march end only but still cleartrip didnt refund my amount, they send the same message that my amount will b...
Jul 01, 2020 by Suchampa bagchi
Yatra - Full refund not processed Open
I have cancelled my international flight ticket booked through yatra.com on *nd April, **** due to covid-** crisis which lead to the cancellation of all the flights to and fro from India. As per the airlines guidelines displayed by yatra, I am...
Jun 30, 2020 by Venkatesh Mondi
Dear Team, This is Packiyaraj from Bangalore and i've planned my vacation on April **th to **th.Using Goibibo booked my flights.Due to Covid ** crisis all flights has been cancelled.Airline has refunded my amount after complaint with Airsewa a...
Jun 30, 2020 by Packiyaraj
Makemy Trip - Havnt get my refund Open
I have booked my fight from makemytrip on * june **** from lko to chandigarh but flight did not operate n cancelled directly with the airline my booking I'd is nf**************. I tried calling mmt customer care agent but they did not answer an...
Jun 30, 2020 by Pappu prasad
Makemytrip india Pvt Ltd - REFUND OF AIRFLIGHT NOT CAME TO MY ACCOUNT Open
I HAVE BOOKED FLIGHT TICKET OF DAD & MOM **TH MAR **- DELHI TO AHMEDABAD **TH MAR **- AHMEDABAD TO DELHI **TH MAR GO AIR FLIGHT NOT OPERATED DUE TO COVID SO I HAVE CANCELLED THE FLIGHTS REFUND AMOUNT CREDITED IN MAKE MY TRIP ACCOUNT BUT NO...
Jun 30, 2020 by DEEPAK PANJWANI
Yatra - Refund not processed Offered Resolution
I booked round trip ticket for Delhi to Leh trip on **th Feb ****. My travel date is **th May and **th May ****. Due to lock down i rescheduled ticket on **th Aug **** and *th Sept **** accordingly. I multiple times raised compliant on yatra cu...
Jun 30, 2020 by Avaniben Patel
Travkart - REFUND NIT PROCESS Open
I have booked this said trip to Andaman scheduled on **.**.** from Travkart.com. Due to outbreak of COVID-**, the trip got cancelled. I have claimed for refund on **.**.**. It was informed that refund will be initiated after **.**.** and withi...
Jun 29, 2020 by ANSH AGARWAL
Yatra Com - Not Refunding cancellations money Offered Resolution
I booked my ticket through yatra.com because of covid ** the bus operator has cancelled the bus on ** june jodhpur to indore. So i cancelled the booking on ** june and yatra. Com is not refunding the cancellation money.. Please help me to ref...
Jun 29, 2020 by Ashwin patidar
Goibibo - Flight cancelled but Refund not processed Open
I had booked an air ticket in AirIndia through GOIBIBO from AMD to BBI via DEL on **th Jun . That flight has been cancelled because of operational reasons. So I have submitted cancellation letter and email from AirIndia to GOIBIBO but still the...
Jun 29, 2020 by Bhagyalaxmi Rout
Make my trip - Due to COVID19 flight was cancelled and in return getting a voucher which is valid till dec 2020 Closed
I'm a student doing my masters and wanted to visit my family for Easter, due to covid I had to get an earlier flight which I booked via Makemytrip and came back to India from London. But since the time I landed home I'm trying to reschedule my ...
Jun 28, 2020 by Saloni
Yatra Online Pvt Ltd - Refund not received Open
I have booked an Indigo flight ticket through Yatra Online Pvt Limitited on ** Jan, **** from Port blair to Hyderabad for the date * April, ****(PNR - XJ**RM, Booking reference number - *************). I have paid a total amount of Rs. ****. T...
Jun 28, 2020 by Sahitya Thotla
GO IBIBO - Refund of ticket Open
I have booked the round trip ticket for canada for my wife & mine through go ibibo in british airways on **.**.**** & its come under covid-** & airline is not giving the refund. i want total refund....
Jun 28, 2020 by Baljit singh Sarao
Goibibo website - Refund not received of flight cancelled Closed
I booked an flight by Goibibo but it was cancelled by Vistara due to COVID ** and said that you can take full refund by goibibo but goibibo is not giving refund from last * months ...
Jun 28, 2020 by Tanveer ali
Cleartrip - Refund not received Open
I booked roundtrip tickets from Cleartrip to destination Dallas USA from bangalore in February with freedom fare option. As I dint get VISA , I cancelled my tickets on March **th. As per freedom fare(extra I paid *k for it) there will no cancel...
Jun 27, 2020 by BHARATH R
Yatra - Not refunding money even though refunded by the airlines Closed
My ticket got cancelled during the lockdown. It was booked via Yatra.com. Indigo agreed to refund **** out of total of around *****. Indigo refunded the amount to Yatra around a month back. But Yatra is still not refunding that money to me. ...
Jun 27, 2020 by Pranav shah
Yatra.com - Refund not received Open
I had booked two tickets in yatra.com for journey from Guwahati to Goa (*th April .PNR -QC**SR Indigo) and Mumbai to Guwahati (**th April. PNR-ODWR*Q Spicejet). As i had to cancel my tickets for the ongoing coronavirus outbreak. Yatra.com has ...
Jun 27, 2020 by Imdadur Rashid
Easemytrip.com - Flight cancelled by Airline apply Heavy Cancellation Offered Resolution
I have booked flight for my parents on EaseMyTrip.com for date ** May **** from BOM-AUH-BOM with GoAir flight and for this booking I have paid Rs. *****/- GoAir Advisory On Coronavirus:- https://www.easemytrip.com/goair-waiveroffer-during-c...
Jun 25, 2020 by Avinash Patil
Makemytrip india Pvt Ltd - Refund for Flight booking made on Makemytrip Open
I had booked flight tickets through Makemytrip portal. Due to COVID-** flights has been canceled. On this critical condition i don not want to travel any where. I tried a lot to cancel my booking online but Makemytrip not providing customer ca...
Jun 25, 2020 by Rajan Goswami
Make My Trip - Refund of canceled flight ticket Open
I booked an airticket from varanasi to kochi on ** March **** under the Merlin Sebastian, airlines company itself canceled the flight and assured as to refund the whole ticket amount ,i haven't received anything till date My mmt booking id is...
Jun 24, 2020 by Merlin Sebastian
Goibibo hotel - Hotel denied checkin after payment and confirmation on goibibo Closed
I hv booked Hotel Panchvati in Andheri West on Goibibo , received confirmation on the same, but when I went to the hotel, it was closed and no response from Goibibo as well as hotel number available, after much of try I got the number from secu...
Jun 24, 2020 by Arbaaz khan
Yatra.com - Flight Cancelled but no refund till now Offered Resolution
On *rd April, ****, I had booked a flight for **th April from Mumbai to Kolkata, flight company UK***, Booking Ref No. *************. The flight company cancelled the flight due to COVID-** pandemic and refunded full amount to the account of...
Jun 23, 2020 by Sibsankar Panda
Goibibo - Refund Denied Open
As per the annexure to Goibibo's letter to customers on the website (screenshot attached from **rd April), all bookings for Turkish Airlines flight, booked before March ** and with travel date before **st December were eligible for a refund. In...
Jun 23, 2020 by Konark Panday
Ixigo - Refund not processed by ixigo Open
I booked tickets through ixigo (Spicejet airline) for myself and * family members (to: Mumbai- Mangalore- ** May **, fro: Comibatore- Mumbai ** May **). Spicejet changed flight timing for ** May flight and offered full refund to ixigo. I have n...
Jun 23, 2020 by Sushil Kumar Agarwal
Makemytrip - No refund Open
We are residents of Germany and have to catch Vande Bharat flight to Frankfurt. I have booked ticket for **th May **** AirAsia flight **:** from Indore to Delhi for my wife and infant daughter. On **th May AirAsia called and messaged to confirm...
Jun 23, 2020 by Akshay Mittal
Makemytrip india Pvt Ltd - Refund not received of cancelled flight Open
I had booked a flight from Delhi to Dehradun for **th April which was cancelled due to the lockdown period going on. I had paid using the my cash wallet of MakeMyTrip. As per government directive, the full refund was to be issued to everyone. R...
Jun 22, 2020 by Shrey Krishna
Jingo Holidays Delhi - Non refund of booking amount Open
I had booked a tour package with Jingo holidays,Delhi in Feb-** and paid online an advance amount of Rs.*****/- for which i received confirmation mail from travel agent with booking confirmation No. JHPL**** . But Tour which was in may-** was...
Jun 22, 2020 by NITIN BANDOPANT BACHAL
Goibbo - Internation Flight Ticket refund Closed
Booked flight tickets from Guangzhou to New Delhi for the month of April, but due to Covid ** outbreak, the flights were canceled, however, there is no response from GoIbibo after endless calls and mails. ...
Jun 22, 2020 by Ishika
Oyo - Refund not received Closed
Booking Id: KMFU**** Summary: I had prepaid and booked a hotel. On reaching, I found out the pictures on app were of a different hotel and were vastly different from the hotel I reached. This was dated xx I mentioned the same to OYO on that d...
Jun 22, 2020 by Santam Baul
Makemytrip india Pvt Ltd - Refund not procssed Open
I booked a flight from Osaka to Bengaluru round trip for the date **.**.**** and return journey on **.**.****. But flight from Osaka to Bengaluru on **.**.**** "XJ***" got cancelled but Airlines. So my whole journey got disturbed. So I wa...
Jun 22, 2020 by Godine Raja Sekhar
Cleartrip Com - Cleartrip not refunding cancelled ticket amount Closed
I booked flight ticket through Cleartrip for travel on **th April **** from Kolkata to Bangalore on Indigo airline. Trip Id- *********** PNR- NETW*V Due to COVID-** situation, my ticket got cancelled. The total amount of ticket was Rs. ****, ou...
Jun 21, 2020 by KUSHAL BISWAS
Goibibo - Refund is incomplete Closed
The flight is cancelled due to covid and I booked the flight from Goibibo on March **,**** opting for insurance even to get the full refund in the event of flight cancellation. But, i didn't get the refund till June *st week even on continuous ...
Jun 21, 2020 by Varun Kumar Manne
Yatra - Didn t get my refund Closed
I booked * domestic flight tickets through Yatra on April * and my journey date was April **th. My flight was cancelled by airlines. As per government regulations i am eligible for a full refund. But Yatra transferred my amount their e-wallet t...
Jun 21, 2020 by IJAZ E
Cleartrip - Credit shell not activated Closed
I had booked an Indigo airlines flight ticket using Cleartrip. The trip was scheduled for April **. Due to the lockdown, the flight was cancelled. I was told that I could redeem the money paid on my next flight booking. But today I tried bookin...
Jun 20, 2020 by Achuth vinay
RedBus India and Balmukund travels - Social distancing senitization and thermal screening not available in Bus Open
I booked ticket from RedBus on **th of June **** for **/**/** for Ahmedabad to Junagadh. I checked all buses and done booking in Balmukund travels for my Father, Mother and Wife (She is pregnant) after checking that this bus are following socia...
Jun 20, 2020 by Paresh Tank
Goibibo - Full Refund not honoured Closed
I booked a ticket in the month of Feb for Pune-Delhi and Delhi-Pune on payment of additional charges for Zero Cancellation Charges for Travel in the month of August but now Goibibo is denying the same. PNR No.JWBF1...
Jun 20, 2020 by SAURAVE KUMAR LATH
Goibibo - Flight Tickets Refund Open
I booked a flight ticket with AirIndia via Goibibo for my journey from Bhopal to Pune on **th April, but my flight was cancelled was due to Covid-** situation. I raised the refund request and its been more than * months i have not received the ...
Jun 19, 2020 by Vishal Bhatt
Make My Trip Gurugram Haryana India - Refund of money Closed
We have booked ticket from make my trip. Flight was cancelled.Airline is giving refund but make my trip is not responding and giving false information regarding my amount. And keeping my money in his pocket....
Jun 19, 2020 by Kavita
Makemytrip india Pvt Ltd - Flight Booking Cancellation Refund Closed
Goair Correspondence no G*-******** makemytrip Refund of Cancellation of Ticket I would like to bring to your kindest attention that, I had booked my ticket by on **/**/**** Goair thru makemy trip from Mumbai to Muscat on **/**/*...
Jun 19, 2020 by Sayed
Make my trip - Amount refund against flight did not operate Closed
@MakeMyTrip, Request you to refund the amount as earliest possible. I have booked the flight using Make my trip app from Mumbai to Bangalore and flight schedule date is **th May ****. Due to technical reason Vistara airline not operated and ...
Jun 18, 2020 by Aavir
Make My Trip - Misrepresentation on refund terms Closed
I booked a cab from Delhi to Patiala for **th June, **** on *th June, ****. Due to the ongoing pandemic, it was mandatory to get an e-pass from the respective government to travel inter-state otherwise the booking will be cancelled. In the c...
Jun 18, 2020 by Nitin Aggarwal
Travelyaari.com - Refund not get Open
Hello sir I booked my ticket from travelyaari jaisalmer to vadodara on date **/**/**. But due to buses strike in rajasthan for taxmaafi.my bus was cancelled by thar bus operator.i try many times to call customer care of travelyaari more than *...
Jun 18, 2020 by Shivam rushkumar suthar
Akbartravels com - Air Ticket Money not refunded Open
Dear Sir, I had booked * tickets Doha-Bengaluru and Mumbai-Doha with Akbartravels.com (india portal), Travel dates was schedule for ** March****. These tickets were booked using my credit card. Unfortunately, due to COVID** there was Lockdown...
Jun 17, 2020 by Jijoy Abraham Thoppil
Makemytrip india Pvt Ltd - Refund from Makemytrip for cancelled Airlines tickets Closed
Booked airline tickets via Makemytrip on **.**.**** from Hyderabad to Houston via Dubai (Onward-**.**.****, Return-**.**.****). The Makemytrip Booking ID: NN*************. On **th Mar ****, received email from makemytrip that flight is cancell...
Jun 17, 2020 by Pradeep Adusumilli
Easemytrip - Amount not refunded after cancelation Open
I had booked a flight from goa to delhi witj PNR no XCK*NA Go air airline through easemytrip. My flight was on *th of June but it got reschedule to **th with rahi during charges of *** extra and after that ii again got reschedule to **th then I...
Jun 16, 2020 by Mohd Adil
Easemytrip.com - Booking has been Rejected but refund not get Closed
I booked (**/**/**** ) a Trip Agartala to Guwahati via Kolkata , after booking Complete * hours later One Call came form EaseMyTrip and said Your booking has been Rejected , don't worry We will refund your full fare amount with in */* days . ...
Jun 16, 2020 by Rajesh Debnath
Cleartrip - Refund Pending Closed
I had booked an Indigo from New Delhi to Jeddah for travel date **th Mar'** through Cleartrip. Airline cancelled the flight without intimating the passenger. Indigo has already processed refund amount. Since payment was done through Cleartrip, ...
Jun 16, 2020 by Dilshad ali
Make My Trip - Refund credited to Wallet against Credir Card Open
I had booked air tickets for Japan Olympics (ANA) which were cancelled a month back & the refund amount of INR ***** was to be credited back by Make My trip to the credit card through which tickets were booked. It was an option that was provide...
Jun 15, 2020 by PAVAN SAVANT
Yatra.com - Money refund Closed
I have booked a hotel last friday. They have deducted the money from my account but did not send the otp. So the hotel did not allow me to check in. After that the company assured me that they will refund the money within * days. Till I did not...
Jun 15, 2020 by Tanusree Dandapat
Make My Trip Gurugram Haryana India - Refund Not Received from Travel Agent Open
Dear Sir, I have booked Air Ticket( Ref No: NN*************) from Make My Trip (Travel Agent) for my family (* passenger) travel from Kuwait to Ahmadabad and return same destination, travel date * June **** and return * Aug **** Since flight ...
Jun 14, 2020 by Sanjay Makwana
Yatra Com - Fare refund Closed
I have booked Rail tickets via Yatra.com Booked on ** Mar **** Booking ID *************. Due to locked down it's got cancelled after so many follow up they have not refund my money. Request you plz help here Regards, Manohar Khare ****...
Jun 13, 2020 by Manohar Khare
Paytm Travel - No valid response on queries and not initiating refund Open
I have raised a concern at Paytm travel after cancellation of my return ticket by the operator spiceject which was booked for October, **** using Paytm travel service in the Paytm app. As I won't be able reschedule my travel dates and time, I h...
Jun 13, 2020 by Clint Joseph
Makemytrip - Makemytrip refund delayed and very less Open
I booked a flight from Delhi to Frankfurt (** January ****) and Frankfurt to Delhi (** March ****) by paying **,*** Rs. The airlines were Kuwait Airways. The booking ID is NN************* and PNR is PJO*KH. I took the flight from Delhi to Fran...
Jun 13, 2020 by Sarthak Gupta
Makemytrip - Refund of Airticket cancellation Open
I have booked * tickets from Dubai to Amsterdam round trip on ** Nov **** for travel dates ** April **** and back on ** June **** through Makemytrip. The airline was Saudi Arabian Airline which had stopover at Jeddah. Due to Covid-** breakout...
Jun 13, 2020 by Abi Abraham
Rahul Travels - Service is not provided by them and also not refund money Closed
I online booked one way taxi from raipur to raigarh at ** march **** , ** - * pm ,but they tell me that taxi is not available at *:** pm, they not informed me at that time also. after some time the tel me for refund money after few days in my...
Jun 12, 2020 by Siddhant singh
Yatra - Refund Not Being Provided by Yatra Offered Resolution
This is with respect to my tickets from Bangalore to Italy and back. We had booked * tickets before Covid-** took place. Once Covid-** broke out, Emirates cancelled our flight and we were told by Yatra that the booking amount will be refunded. ...
Jun 12, 2020 by Neeraj Vyas
Makemytrip.com - Payment debited but the ticket booking failed Open
My email id is waseemabida@gmail.com and registered mobile number is **********... i have been charged with rs ****.** for a ticket which was not successfully booked and booking of the same was failed...i used google pay for payment and the...
Jun 12, 2020 by Waseem Mushtaq
Goibibo - Goibibo not refunding full amount for covid cancellation Closed
I had booked a return ticket to London, in April **. This was cancelled due to COVID. Ticket No.SEA***********. Unable contact these people. No response on automatic chat option. Kindly help to get the refund. ...
Jun 12, 2020 by Narayan H
Yatra.com - Booking related Closed
On the *th June **** i had booked ticket from Yatra.com website from Bangalore to Trivandrum which i paid the amount from Zest Money EMI and received the booking infirmation which is success. But my complaint is for the second booking which i ...
Jun 12, 2020 by Sharath S V
Goibibo airlines - Refund For Booking ID Open
I have booked a ticket on **st May **** from my goibibo mobile app travelling from Hyderabad to Kolkata with Booking ID as TUAGV*Q*W and Passenger Name as S Prasant Singupuram for journey commencement date of **th June **** with an amount of ...
Jun 12, 2020 by R Manoj Kumar
Make My Trip - Refund not processed since 2 months Open
I had booked flight tickets from MMT for Delhi Singapore (both ways) with Vistara Airlines. Booking id is NN*************. The departure date was ** May. However, due to Covid situation I initiated the cancellation of the tickets on **th Apri...
Jun 12, 2020 by Madhur Agrawal
Make my trip - Delay in furnishing Refund Open
I booked a couple holiday trip to Bali, Indonesia on **/**/**** through Make MyTrip. The trip was to start from New Delhi on **nd March **** but it got cancelled in the wake of the unforeseen coronavirus pandemic and the ensuing lockdown. Durin...
Jun 12, 2020 by Utkarsh Agrawal
Make My Trip - Refund not received for flight cancellation Closed
I booked a flight for the *th of June, ****. The booking was made on the *nd of June. I then had to cancel the flight on the *th of June as I realised I would not be able to travel on the *th. Upon cancellation it was shown that a refund amount...
Jun 12, 2020 by Guru Prasad
Goibibio - Refund not Received Closed
Booked Ticket using (Citibank-Premiermiles / GoIbibo), Mumbai - Singapore. BookingID: AMDJPTMNE PNR: KPTPGC Requested Refund because of pandemic. Eligible for refund as per Govt of India declaration. Airline (Thai Lion Air) ready to refu...
Jun 11, 2020 by Deepraj Paul
Goibibo - Full flight refund not received Closed
I had booked two tickets through goibibo costing Rs.******. The flight was scheduled to fly on **th March ****, however due to nationwide lock down the flight did not operate. Finally, after a long hassle with goibibo I received a refund initia...
Jun 11, 2020 by Vivek Shah
Yatra.com - Refund of air ticket not processed by Yatra despite indigo allowed full refund Closed
Dear Sir, I had booked my singapore flights (me and * family members) in January **** through Yatra.com for indigo flights. After **-** days, Indigo informed that those flights were cancelled and they offered me to board other earlier flight...
Jun 11, 2020 by Sushil Kumar Agarwal
Makemytrip (india) Pvt. Ltd. - Refund not processed for more than three months Closed
I have booked air tickets with Makemytrip from Hyderabad to Trichy for travel date ** Apr **** and return date of ** Apr ****. Their booking ID is NF**************. Later I had to cancel it as I couldnt travel and hence asked to process the re...
Jun 11, 2020 by Avinash Sirsath
I booked a ticket from Bangalore to Ranchi on *th April ****, and cancelled the same on **th April ****. The ticket was under cancellation protection and refundable amount shown at the time of cancellation was *****. It has been more than one ...
Jun 10, 2020 by Rashmi Mishra
Make My Trip Pvt Ltd - THE TRAVEL AGENCY DIDNT PROCESS MY REFUND ON MY BANK A C Closed
DEAR SIR I WANT TO SAY THAT I HAVE BOOKED A FLIGHT THROUGH MY MY TRIP PVT LTD. BUT DUE COVID -** THE FLIGHT HAS BEEN CANCELLED BY AIRLINE .THEN AFTER I APPROCHED THE AIRLINE FOR REFUND ACCORDING TO DGCA GUIDLINES I AM ELIGIBLE FOR FULL REFUN...
Jun 10, 2020 by TARUN
Goibibo - Incorrect refund Open
Booked two tickets in same flight, same date, for which I got refund due to flight cancellations. But, for one ticket airline penalty was cut, INR ****, other ticket I got full refund. Nepal airlines gave in written that both tickets were eligi...
Jun 10, 2020 by Akash Agrawal
Makemytrip - Hotel booking made with full payment but now they reject booking stating that prices increased after Open
I made hotel booking for Hyderabad paying **** for July which they quoted as offer price, now they rejected my booking, first they said hotel was closed, but when I found the hotel is open and asked them about that, they said the booking is mad...
Jun 09, 2020 by Sriphani kantamneni
Goibibo - Flight booked by Goibibo resumed at last moment after being cancelled as per government regulation Open
I booked flight from Pune to Lucknow via Hyderabad last month for **th May PNR : WNFUMA. *E***-Pune to Hyd *E***- Hyd to LKO the flight *E*** was cancelled and and at before the day of departure the received below message and later it was ...
Jun 09, 2020 by Ankur Srivastava
Antilog Vacations Pvt Ltd - Not giving Refund on Air Ticket cancellation Open
Hi, i am Harjeet singh from Global World Tour and Travels and i booked * International tickets for my guest through Antilog Vacations Pvt Ltd. My guest flight cancelled by airlines later they cancelled the trip and airlines refunded full amount...
Jun 09, 2020 by Harjeet Singh Gabri
Make My Trip - Transaction issue Closed
I had done to payment for seats in flight a amount of *** got deducted from my account and payment maid to MMT but seat was not booked again i made a payment of *** to book another seat in flight.now MMT is saying they haven't got previous paym...
Jun 09, 2020 by Himanshu aman
Easemytrip.com - Not refunding the insurance amount charged for full fare refund on cancellation Offered Resolution
I have booked following * tickets on easemytrip.com after paying the insurance amount of Rs *** per passenger extra at the time of booking so that I can get full refund on cancellation later. Booking Id EMT******** PNR YCDIGA Booking Id EMT...
Jun 09, 2020 by Gaurav Dubey
Cleartrip - After booking Payment flight PNR not received and Refund amount also not received Open
I have booked Indigo flight on dated ** June with trip ID - ************ with DOT- ** June **** and after payment flight PNR is not generated and given note that it will be generate with * hours i.e. **:** but till date i have not received. I h...
Jun 08, 2020 by Sachin Kumar
Cleartrip - Refund not received Open
I am feeling very unfortunate that I booked flight ticket through Cleartrip. My Indigo Flight was **/**/**** but due to lockdown it got cancelled. Indigo had intimated to me that they have return my money which is ****/- to CLEARTRIP. ...
Jun 07, 2020 by Debarati Chakraborty
Goibibo - Goibibo rufund Open
I have booked a flight from varanasi to pune via delhi by vistara and i had cancelled my ticket directly from airline because flight was cancelled. Now they goibibo is not responding and i cant reach them because of there stupid ivr menu and st...
Jun 07, 2020 by Vikram singh
Make my trip - Refund From Makemytrip Open
Hi.. I booked the ticket from Delhi, India to Toronto, Canada for my parents from makemytrip in Ukrain Airline on **th January, ****. The flight was on **th Apirl, ****. Ticket no. is :- PS ***-**********, PS ***-********** and booking ref. no....
Jun 07, 2020 by Mohit raman
Goibibo - Flight refund Open
I booked two international flight tickets from Goibibo (round trip) for me and my husband on **th February, ****. My date of journey was **rd May,**** and the return flight was on **th May, ****. Due to Covid** lockdown, both the flights were c...
Jun 07, 2020 by PRIYANKA ROY
Veer Trip agency - Refund not yet recived by Veer Trip Open
*. I booked air ticket from ahmedabad to bangalore through veer trip agency vide their order id No ******** dated ** Mar **** under which indigo flight scheduled dated ** Apr **** but the flight has been cancelled due to situation of covid-**...
Jun 06, 2020 by Nandita Pathak
Make My Trip - REFUND OR CREDIT VOUCHER NOT RECEIVED FOR FLIGHT UN OPERATIONAL Open
I BOOKED A FLIGHT AI*** THROUGH MAKE MY TRIP FOR ** MAY ****. THE FLIGHT DIDNT OPERATE DUE TO COVID ** PANDEMIC. SO I CANCELLED THE FLIGHT AND RAISED REQUEST FOR REFUND. BUT SEVERAL TIME MY CLAIM GOT CANCELLED. I AM UNABLE TO RESCHEDULE THE FL...
Jun 06, 2020 by SHIVAJI VISHNOI
Yatra.com - Refund not provide and not able to book flights using Credit shell Closed
I have booked the round trip flight from chennai to goa through yatra on *th march. I called the airlines support and they already processed the refund from their side but yatra is holding the money and not releasing it. I mailed them *** time...
Jun 06, 2020 by Paresh kumar sahoo
Yatra - Refund not given Closed
Hai. I have booked flight tickets after Govt announced that flights booking has started from **st May ****. Tickets booked on **nd May as there was death in my family and it's an emergency to go. Flight was cancelled. Airlines has refunded my a...
Jun 06, 2020 by Shiva Shankar
Goibibo - Refund not recieved Open
I booked a flight ticket through goibibo on * june ****. Booking ID <<GOFLDIOS**F*E**********>>. I paid through icici bank debit card and transaction id is <<VIN/IBIBO GROUP/************/***********>>. After *-* hours of payment I received ...
Jun 05, 2020 by Arshvir singh sidhu
Yatra.com - Refund not received Closed
I had booked a flight from bangalore to kolkata to travel on **th april **** via yatra. But due to extension of lockdown, the airlines cancelled the flight. My flight booking was under yatra cancellation protection as well. PNR no : S*J**G ...
Jun 05, 2020 by Asmita maity
Makemytrip (india) Pvt. Ltd. - Refund not processed by MakeMyTrip Open
I had booked flight on **rd March via makemytrip from Ahmedabad to Belgaum for travel date **th March but due to COVID** lockdown flight got cancelled, I first requested refund from StarAir and got mail as----Please note as the reservation is m...
Jun 05, 2020 by Sarfraz Patel
Goibibo.com - Cancellation Refund of flight ticket Open
Hi, I have booked the flight in Goibibo.com from Bangalore to Jeddah (SA). i request for the cancel the ticket to goibibo, they told they are going to do the cancellation process and refund the amount. But unitl now it has to not at cancelle...
Jun 04, 2020 by Shaik Khalid Basha
Yatra Com - Refund of Cancelled flight Closed
Airlines : Qatar Receipt date : ** Feb **** **:** Travel date : **st April **** Travel ban start date : **rd march **** First request raised : **/**/**** Duration since first request : ** working days . Description, I have booked a t...
Jun 04, 2020 by Abhijit Ainapur
Yatra.com - Not getting my refund Closed
I have booked my ticked for **th April ****but flights got cancled due to covid** . I have clame for my refund on ** April **** for cancled flight its more then a month I have ask many times for my money they are replying with RESOLVED status ...
Jun 04, 2020 by Mayank Mishra
Goibibo - Refund not received for the bus ticket Closed
I have booked a bus ticket from chennai to nagercoil on may * ****. Then I got a message from goibibo stating that your bus ticket has been cancelled due to covid **. But even after a month goibibo is blocking my money and refusing to refund. T...
Jun 03, 2020 by Bindhu M
I have booked flight tickets on ** Jan **** (Travel date is ** March ****) with my family Delhi to Patna due to corona they are not able to travel however flight company cancelled the tickets, as per govt statement flight company have to refun...
Jun 03, 2020 by Paramdeep Singh
Goibibo - Wrong amount refund Open
Hello, My name is Vikash Kumar and Here is my PNR - LEKPPY for a flight booked on ** April **** during Lockdown on goibibo website as DGCAIndia says full refund will be provided to the customer so the airline company (Indigo) refunded full amo...
Jun 02, 2020 by Vikash Kumar
Make my trip - MakeMyTrip Holiday Package Refund due to Open
I had booked a trip to BALI. Booking date is **th Jan **** and Travel date is **th March ****. There was no news regarding corona virus when I made the booking. But based on the coronavirus outbreak situation and travel advisory from the govern...
Jun 01, 2020 by Tofan Mohapatra
Make my trip - Refund not issued correctly Closed
Hi, I have booked my flight from Blr-Vtz for **th April on MakeMyTrip for ₹****. Later on due to Covid-** I rescheduled it to **nd March by paying ₹****. Unfortunately the airlines has to cancel the flight due to Janta Curfew. I spoke to In...
Jun 01, 2020 by Surendra Babu Balivada
Makemytrip - Amount incorrectly refunded to Wallet Open
My flight was booked for *th July ****. I received a mail from the airlines on **th March that the flight was cancelled due to operational reasons. I contacted Makemytrip to enquire about the same and the person contacted was trying to blame me...
May 31, 2020 by Nikhil K Soman
Cleartrip Flights - Zero Fake Support from Cleartrip Open
I booked a flight from Nagpur to Pune on **th may of date *th June, time - **:** to **:**. This was a flexi ticket which I opted by giving an extra amount of ₹ *** ( approx ). So as my planned changed so when I tried to reschedule the ticket ...
May 31, 2020 by Nikhil Ujwal Gaikwad
Paul Merchants Ltd - Paid for a service which was already included in itinerary Closed
My itinerary already included access to ferrari world and Warner Bros in Abu dhabi. However, there i was denied the entry and i paid the entry fee separately to have access to those parks. On following up with the Paul Merchants Ltd (Travel Age...
May 31, 2020 by Umesh Bhanushali
Yatra - Money not refunded for Cancelled Flight Closed
I booked an air india flight scheduled for *th June, ****, on ** May'** , with Booking Ref No. ************* , and PNR JLRTT. But even after deducting the money, my travel status showed unconfirmed, and I did not receive any ticket. So I tried...
May 31, 2020 by Sameek Kundu
Make my trip - Flight ticket Booking Open
I booked connecting flight from Bangalore to Nanded(Stage-* Bangalore to Hyderabad stage-*Hyderabad to bangalore).after booking ticket from make my trip portal I got NF************** as booking ID. I suppose to travel next day after booking the...
May 31, 2020 by Vishal Padre
Yatra.com - Money deducted but booking not confirmed Closed
Hello, I made a booking through Yatra.com on Mar **’ **** my account was debited but booking not confirmed. I again booked it and money debited. I thought the unsuccessful booking refund will be credit back in * days as per the policy for ...
May 31, 2020 by Marut Sharma
Make my trip - Whole PNR cancelled while issuing fare difference refund Open
I booked a flight ticket for my friend and his father from Make My trip (MMT) for ** April ****. But due to coronavirus situation at this time on ** April I rescheduled the flight on *th Feb, **** with Indigo website. As the new booking was of ...
May 31, 2020 by Surajit Pramanik
Easemytrip.com - Refund not given Awaiting Details
I booked ticket from easemytrip on **/**/** and its cost me **k+. Due to covid** flight got cancelled from airlines and after checking with airlines, they said you can get full refund from where(easemytrip) you booked ticket. I tried to call so...
May 31, 2020 by Vishal Surve
Make My Trip - Flight cancelled by Airline due to COVID19 refund is not received yet no number through which we can Open
Dear, Pls pls pls help me out i'm in big trouble no one is helping me out From last * months i'm requesting make my trip to refund my money these guys are just taking time from me they fake promises that they will be providing a supervisor cal...
May 30, 2020 by Ayush Singh
HAPPYEASY GO - Refund not Received Open
I booked Singapore air ticket through happyeasy travel agent app,from mum to kualalumpur dep *.*.**** and return on **.**.**.but due to ongoing pandemic corona flights were cancelled and i contacted their CC and they informed me to apply for re...
May 30, 2020 by Dharmesh Dhansukhlal shah
Goibibo - Refund of Money from GOIBIBO wrt PNR KKRJGD Closed
I had booked one Indigo air tickets with the website GOIBIBO from Allahabad to Mumbai with date of Journey – **.**.**** & Mob: **********. Subsequently I received a SMS / Mail that above ticket has been cancelled due to COVID ** on account of...
May 29, 2020 by Sandeep Gupta
Yatra.com - Refund not received Closed
I had booked a flight for **th April from bangalore to kolkata and airlines cancelled the flight due to COVID-**. Booking ID -************* PNR- S*J**G The same was under cancellation protection policy from yatra. In their app, they hav...
May 29, 2020 by Asmita maity
Yatra Com - Credit Shell amount not available for further booking Closed
Booked flight tickets from Jaipur to Bangalore against PNR number: ZNB*YA, which got cancelled on **st March by airline due to nationwide lock down. Airline had refunded the money to Yatra.com and I could see the credit shell amount on the Mana...
May 29, 2020 by Amit Maheshwari
Go Ibibio - Credit Shell utilisation problem Open
I had booked multiple air tickets through Go Ibibo but got cancelled due to COVID ** situation however they mentioned that there is credit shell available future bookings. I tried to utilise the same but couldn't succeed. I have been trying for...
May 29, 2020 by Nabajyoti Kaushik
Cleartrip Com - Refund Related Open
I booked airticket of Lufthansa from cleartrip.com. And flight no.LH-*** from Lester B Pearson (YYZ) to Frankfurt(FRA) was cancelled of *nd June ****. Now as I am calculating refund from Cleartrip.com. I am getting this output : "We are una...
May 29, 2020 by Hiren Mistry
Yatra - Refund rejected saying not refundable Offered Resolution
Complaint Id: ***** (It was marked resolved without any refund and baseless remarks) I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. **...
May 28, 2020 by Hirak Jyoti Deka
Make my trip - Refund not received Open
I booked a flight from dehradun to cochin through make my trip.Make my trip alloted me a connection flight from jaipur.The airlines alloted to me was spice jet from dehradun to jaipur and go air from jaipur to cochin.The flights were cancelled ...
May 28, 2020 by R Krishnadas
Expedia - Refund Issue Open
I have booked a tour package from Mumbai to Bali on **nd March **** with Expedia but due to Coronavirus my flights got cancelled by the Malindo Air, when I spoke to expedia customer care they told me that they can't help me in this matter and g...
May 28, 2020 by Urvik Patel
Goibibo and Irctc - Goibibo is doing fraud Open
Hi, i have booked a ticket from goibibo and one from paytm. Due to covid train cancel, IRCTC automatically refund the amount to both companies, paytm had refunded my amount but goibibo is not refunding my money and there is no option they have ...
May 28, 2020 by Satyam mishra
Yatra.com - Refund Fare Offered Resolution
Dear Sir/Madam, Flight - Vistara UK - *** PNR - N*JG*H Passenger Name : Manak Agarwal Contact number - ********** Booking Reference Number - ************* I am writing to you in connection with the above flight which was bo...
May 26, 2020 by Manak Agarwal
Cleartrip - Refund not received from cleartrip Open
Hello, I booked a ticket from cleartrip for my journey to Bahrain from Mumbai with AirArabia airlines on **th march. The trip was cancelled by airline due to covid **.I opted for a refund with cleartrip and they said youll receive refund after...
May 26, 2020 by Aniket Mangesh Dalvi
Makemytrip - Booking Id Cancellation and refund Open
Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...
May 26, 2020 by RAJIV RANA
Make my trip - MAKE MY TRIP DUBAI HOLIDAY PACKAGE Open
I HAVE BOOKED THE HOLIDAY PACKAGE THROUGH MAKE MY TRIP ON **TH JAN **** FOR THE PERIOD OF *TH MAY **** TO **TH MAY **** & PAID THE FULL AMOUNT Rs******.*/- & THE SAME PROOF IS ATTACHED. AS THE PACKAGE IS CANCELLED BECAUSE OF WORLD WIDE COVID-*...
May 26, 2020 by Vipul Jain
Yatra.com - Flight Ticket cost not yet refunded Open
Hi Team, It's a matter of deep concern for me that "My booked/confirmed flight Indigo E-ticket (for May **th) was CANCELLED directly by Airline as seen today morning (May **th morning) in my ticket status from yatra.com (snap was captured im...
May 25, 2020 by Shreyas Srivastava
Yatra - Refund not issue for Cancellation Protection Amount Open
I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. ****. I have been following up with Yatra to get back the other amount which amount to - ...
May 25, 2020 by Hirak Jyoti Deka
Happy Easy Go. Com - No refund recevied Open
I had booked the ticket for Mumbai Cochin Mumbai through Happy Easy go for air Asia airline for the month of April ****. But due to Covid -** the flight got cancelled and as per the air Asia rules I am allegeable for credit note from them for t...
May 25, 2020 by Dimple Joshi
Make my trip - Didnot refund full amount Open
I had booked a ticket from vijayawada to goa on march ** trough make my trip using bajaj finserv card.Due to covid -** .All the flights were cancled and the airlines give full eefund i.e Rs:****.** but the make my trip processed only Rs:****.**...
May 25, 2020 by RAVI TEJA MAMILLAPLLI
Goibibio - Refund not credited i my account Closed
I have booked ticket from Baroda to lucknow on ** March and my booking is not confirm and my amount was deducted and even i have not cancelled my booking and yet goibibo is not replying and giving my amount . so please refund my amount **** ...
May 24, 2020 by pooja
Goibibo - Flight Cancellations refund issue Open
I have booked for Pune to Bangalore flight for my family for the travel date **-Mar-** but due to Covid** pandemic flight got suspended and now I am trying to contact Goibibo customer care but they are not contactable and I am unable to get any...
May 23, 2020 by ASHISH MODI
Goibibo airlines - Non refund of amount for a cancelled flight Open
Booked * tickets for Trujet *T-*** on ** May ****, departing time **:** with PNRs EF**E* and U**E*B. The flight is cancelled due to corona outbreak. Due to the reason being the flight itself is cancelled im eligible for a full refund of rupees...
May 23, 2020 by Hanuma Akula
TravBond Travels - Financially ad metal harrashment Open
We have Booked a Europe travel package through a agency called tavBond travond address C-** First Floor, Acharya Niketan, Mayur Vihar, Delhi, ****** and we have paid *,**,*** rupees through Mr Siddharth and Mr Anshuman **k paid in the month of ...
May 23, 2020 by Nirmala Panwar
Yatra - Flight cancelled but amount is not refunded Closed
Hello, I have booked a flight from Bangalore to Patna for **th April **** in spicejet airlines from Yatra.com. Flight got cancelled due to covid**. As per spicejet they have refunded the full amount to yatra on **th may ****. I have emailed a...
May 22, 2020 by Manash Kumar ghosh
Goindigo - Refund from airlines Open
I booked Indigo airlines ticket through goibibo agent. Due to covid-** outbreak, flights have been cancelled. Now, instead of giving refund, they just give credit shell with defined limit date. I booked ticket for particular planned tour act...
May 21, 2020 by Dhaval shah
Easemytrip.com - Refund not received Closed
I booked my ticket on * march **** from goa to surat For * April **** in spicejet by EaseMyTrip.com. Due covid-** pandamic lock down was started from ** march. So i cancelled ticket on *st april ****. I purchased free cancellation insurance opt...
May 20, 2020 by Chetan Lad
TRUJET - Refund not given Open
Journey/Booked Trujet flight from Tirupati to Hyderabad on **th May **** , due to Corona virus government has declared to suspended all the flights , hence I requested Makemy trip to raise the request number *****************. And I keep follow...
May 20, 2020 by Thirumal
Travel Sevak Ltcsafar Com And Travel Co India - BOOKING ADVANCE NOT REFUNDED Open
My father booked a tour package from MAA to IXZ and back (**-** mar **) inclusive of air tickets, travel, accommodation with meals. Our deal was, if trip is cancelled due to any reason full amount excluding cancellation charges of air ticket i...
May 19, 2020 by Swastik L Patel
Goibibo and Irctc - Money not refunded Open
I had booked TWO train tickets through Goibibo and those tickets were cancelled by the IRCTC due to COVID - ** and the amount was refunded by them BUT they transferred only the amount of one ticket. They had send me the message that the amount ...
May 19, 2020 by Balaji Vishnu Sai Vanapalli
Easemytrip.com - Flight Cancellation Refund Closed
I cancelled my * flight tickets booked on easemytrip.com for flights scheduled in March. Even though the airlines have refunded back the amount to EaseMyTrip (as mentioned in an e-mail by the airlines), neither EaseMyTrip has refunded back the ...
May 18, 2020 by Sudeep Sukla
Make My Trip - Money not refunded Open
I Had Booked Train Ticket Through Make My Trip And That Ticket Was Cancelled By Irctc Due To COVID - ** And The Amount Was Refunded By Them To The E - Wallet BUT Now The Amount Was Not Refunded To My Account By Make My Trip....
May 18, 2020 by Balaji Vishnu Sai Vanapalli
Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff Open
Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...
May 18, 2020 by Anshu Katiyar
Goibibo airlines - Refund amount not transferred Open
I have booked a ticket from goibibo but i had to reschedule it as it was in the early days of lockdown after which flights got suspended. While rescheduling I had a refund amount of **** INR which would have been refunded to goibibo as you can...
May 17, 2020 by Abhishek Mahajan
Make My Trip Pvt Ltd - Poor services and lack of accountability thereafter Open
Lack of support from makemytrip in rescheduling flight from Paris to Delhi which was allowed by airline at free of cost. Consequently, had to book a new ticket and have been requesting makemytrip to refund the original ticket amount. Makemytrip...
May 16, 2020 by TANUPRIYA
Easemytrip.com - Money not refund Closed
I booked ticket on easemytrip march due to coronvirus pendmic indigo has been refunded my amount **** rupees on ** march till I didn't get my refund. I raised ** times compaint but one hear my complaint. Watsapa service is worst service. If y...
May 16, 2020 by Sazid alam
Goibibo - Flight Refund Open
I have booked ticket for Delhi to Bhubaneswar Vistara Flight which was on *rd April . But it got cancelled due to COVID situation . So , I called to Vistara Airline and ask for refund . They have initiated my refund on **th March itself. And to...
May 16, 2020 by Dheeraj Manchanda
Goibibo - Goibibo flight tickets refund Open
I booked a flight ticket for * members from Bangalore to Trivandrum for March ** ****. But I could not travel because of Covid-** issue. But they have not refunded the amount nor given option of booking tickets for alternative date....
May 14, 2020 by Subash Lal R
Yatra Com - FLIGHT BOOKING CANCELLED MONEY NOT RETURNED Closed
I Have Booked A Flight Ticket Through Yatra.Com On *st Feb **** And As Soon The Covid** Scenario Became Deadly And The Lockdown Started Happening Across Globe, I Got My Ticket Cancelled On *th Mar ****. I Got An Email From Yatra That My Refund ...
May 14, 2020 by Kasi
Veena world - REFUND AND CANCELLATION Open
We have booked tour with Veena World on **th Jan **** and on **nd Jan **** Veena World cancelled the tour due to non availability of seats and convinced us to postpone the tour to * April **** which was previously scheduled on ** March ****. ...
May 14, 2020 by Tabresh Shaikh
Yatra Com - YATRA FLIGHT BOOKING CANCELLED MONEY NOT RETURNED Closed
I have booked a flight ticket through Yatra.com on *st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on *th Mar ****. I got an email from Yatra that my refund ...
May 13, 2020 by Kasi
Duniya zamana com - Nonpayment of refund amount Open
I had booked my Honeymoon Trip to Kerala through Travel Triangle site. The travel agent was Duniya Zamana. The trip was booked for **th May **** (*Days * Nights). But due to COVID-** my marriage was postponed. So I got in contact with trave...
May 12, 2020 by Valentine Fonseca
Make My Trip.com - Airlines agent Open
Complaint: *. I have booked a flight ticket for two persons i.e. Venkataraman Sekharan and A.M.Parvathy on **th March **** for travel by indigo flight on ** April ****. (encl.*). *. Since the lock down was extended by Government of India, I...
May 12, 2020 by Venkataraman sekharan
Easemytrip.com - Travel Refund of lock down period booking Offered Resolution
I booked my travel tickets to travel on **th march **** from Bangalore to London through easemytrip.com. The flight company is Etihad. As per goivt restrictions, the flight is canceled, and easemytrip is not refunding my travel amount....
May 12, 2020 by Shelly Srivastava
Yatra.com - New Flight ticket not issued Open
I booked a ticket in yatra.com in Etihad airlines for a ticket from Toronto to Chennai traveling between May * to May **. I have requested them to cancel my tickets initially but they would not agree to mention that this nonrefundable ticket. I...
May 11, 2020 by Priya Varshini G
GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber City Phase III GurgaonIndia - Refund Not Made Open
On **.**.**** I had booked hotel River View Retreat, Jim Corbette National Park for the period **.**.**** to **.**.****. Then on **.**.**** I came to know that govt. may declare complete lock down on account of COVID-** for **.**.****, so I req...
May 11, 2020 by Wasiqur Rahman Khan
Goibibo - Goibibo not refunding the amount Open
I am writing to you to raise an issue about: Train Services The issue that I have experienced was: Hi Team, My name is Sanil. My registered mobile no with goibibo is **********. I have two train tickets booked for may *th and may **th. Now ...
May 10, 2020 by Sanil mohan
Kesia holidays - Kesia holidays Open
hello all i have booked the honeymoon package through kersia holidays and i have paid aroung ***** for air ticket and ***** for advance to kesia holidas on feb ** (*****) and **,*** on feb **th ,due to the coronova virus all the flight...
May 09, 2020 by Vikram Hegde
Goibibo and Irctc - Refund of cancelled train tickets Open
My train tickets having journey date *nd April, **rd April ,*rd May and *th May ,all cancelled due to nation wide corona lockdown, but it's now over ** days stilll no refund from ur end . Checked all through IRCTC , I found all tickets amount ...
May 08, 2020 by Dandapani desati
Goibibo and Irctc - Refund for cancelled train Open
I have booked train tickets through goibibo for May * **** and may * ****. Both the trains were cancelled due to lockdown IRCTC have initiated the refund long back still I have received it. Im in a tough situation now I need that money immediat...
May 08, 2020 by Jebin J
Redbus - RedbusBus got CANCELLED REFUND NOT given back Closed
On **th January ****, I cancelled my two ticket which i booked on Rebus from Coimbatore to Tiruvannamalai. But , i still did not receive by refund amount (rs:****).I called them so many times.Kindly please help me to get the refund amount from ...
May 07, 2020 by Ramya
Make My Trip - Hotel booking cancellation refund not possible Open
I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my boo...
May 07, 2020 by Dr Sachin George
Makemytrip - Bad experience Open
Booking id: NH************* . I booked this hotel for * guest . Checkin only late night but totally very very bad experience. This hotel receptionist firstly not accept online bookings however I argue with them so they give room but room was ve...
May 06, 2020 by Daniel
Goibibo - Reschedule of International Flight Not being done Open
I had booked AirAsia flights from Chennai to Denpasar (Bali) (**th June ****) and back (**th June ****) via Goibibo (Booking ID MYSMF*********). However given the situation with Covid-**, I have decided it would be wise to reschedule my trip. I...
May 06, 2020 by Brian Pacheco
Goibibo - Goibibo Refund for cancelled ticket is not received Open
I booked ticket for * person on *st march from Chennai-Kolkata ( PNR-EPI*HE). On **th march i received message from the airline(Indigo) about flight reschedule due to some issue with an option of cancellation of ticket for Zero charges. I cance...
May 06, 2020 by Jalal Uddin Mondal
Sab dekho duniya - Want full Refund of Bali and kashmir Tour Open
I booked for * tours through Sab dekho india.com tours and travels Pune person name Mukesh Ahire my first tour is scheduled on dt *th may **** return date is **th may **** location Bali ,indonesia total advanced given *****/- tourist compa...
May 05, 2020 by Umesh Borse
Easemytrip.com - Flight cancelled by Airlines due to Pandemic Agent paid only 2 amount Awaiting Details
I booked air tickets through Easemytrip.com for my Bangalore-Katmandu-Bangalore with travel dates to & from on *th&*th April **** respectively. The Booking reference was EMT******** dt:*th Jan ****. Me & My wife are senior citizens and was comp...
May 05, 2020 by Balachandran Rajagopal
Travel house Pune - Travel agent fraud Open
I had purchased a tour package to Dubai from Travel House Pune, *th, floor, Chetna Apartment, Opp. Kotak Mahindra Bank, East Street, Camp, Pune: ****** for the dates **st April to ** April **** and made them payment by cheque. Two cheques were ...
May 05, 2020 by Iliyas Katchi
Cleartrip - Refund nt processed even after 60 days Open
I booked ticket from seoun ( south korea) to Singapore and Singapore to india through cleartrip for travel date * march , but when i landed airport Singapore airlines not allowed foreign passenger to board flight due to covid ** situation henc...
May 05, 2020 by Akshay yadav
Goibibo - Refund of cancelled flight Open
I have booked my air tickets on Lufthansa airlines to Austria in Dec **** and later tried contacting goibibo since February, when Lufthansa announced to refund the amount due to COVID-** scare. Unfortunately there is no proper response from the...
May 04, 2020 by Mallikarjun Reddy K
Easemytrip.com - Making fool of customers Closed
I Booked A Ticket For **th April **** With Air India From EaseMyTrip Although The Flight Got Cancelled And I Done The Process As Told By The Company For Refunds. They say they will initiate the refund in * to * days still no update yet. Only ma...
May 04, 2020 by Belal Azmat
Makemytrip (india) Pvt. Ltd. - Train Ticket refund not issue Open
I've booked two train tickets for **th April **** on makemytrip(mmt). Upon the extension on COVID-** Lockdown the train got cancelled. But the mmt app shows the trip as completed and so I cannot request for a refund on the same. I've Contacted...
May 03, 2020 by Akshay Premanand
Yatra.com - Refund not got processed on cancellation of flight ticket booked by Yatra com Closed
I have booked a flight ticket through Yatra.com on **st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on **st Mar ****. I got an email from Yatra that my refu...
May 02, 2020 by Feroz Khan
Cleartrip - Refund for the flight tickets worth Open
Booked the two return tickets for *th May onward and **th may return from Jaipur to hyd on ** Jan via amazon who has partnered with Cleartrip to book flight tickets and owing to lockdown, the flights are not operational so contacted Spicejet wh...
May 02, 2020 by ANKUSH
Happy Easy Go. Com - Flight ticked amount not refunded Open
I booked an Indigo Jaipur to Bangalore flight on *th March **** with travel date **th March **** along with an option to reschedule it for free in case my travel plan changes. I would just need to pay fare difference and airline cancellation fe...
May 01, 2020 by Shubham Agarwal
Ibibo Group Private Limited - Domestic Flight Refund Open
I have booked the flight ticket for **th Mar from Amritsar to Bangalore but it was canceled by airline because of janta curfew and same time the initiate the refund and transfer to Goibibo, but still i have not received the refund, i have rece...
May 01, 2020 by Yogesh Malhotra
Tripfactory - Refund not processed Open
Booked a package from TripFactory (Travel during Feb ****). In the entire duration of the tour, there were multiple bookings cancelled at the last moment which left a very bad taste in our holiday. There were * such occasions of refund which wa...
Apr 30, 2020 by Deba Prasanna Das
Yatra.com - Refund not credited Offered Resolution
Booked A Flight On The Yatra Website(Ticket Attached). The Flights Got Cancelled And Rcvd An Email Confirmation On **th March From Yatra.Com. A Refund Initiation Email For Inr **,***.** Was Also Rcvd After A Query Was Sent. As Per The Email The...
Apr 29, 2020 by VISHWAJEET PRATAP SINGH
Yatra Com - LOOT ON THE AIRLINE FARE Offered Resolution
I have booked a ticket from Bridgetown to Delhi for my brother in law with British Airways, where while booking the ticket they showed me the fare of ****** rs and their year online fees **** rs, which total comes to ****** rs. I had Standa...
Apr 29, 2020 by Jishu John
IRCTC - Amount not refunded Closed
.PNR ********** ticket cancelled, Amt *** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt was booked....
Apr 27, 2020 by Bikash Kumar Panda
IRCTC - TDR refund from IRCTC against train diversion Open
IRCTC ticket booked on line for journey on **th Feb **** from Anantpur to Bengaluru. SWR diverted the train ***** on **th feb. TDR ************ was filed on **th Feb ****. many reminders have been sent to IRCTC. They attribute non payment due...
Apr 27, 2020 by A V Prasanna
A M SAFARI CORBETT NATIONAL PARK - Refund not provided by the travel agency Open
I have booked *days and *night tour package which includes * safari jeep and * room for one night and paying Rs - ****/- in advance and rest amount to be paid on arrival for the period **/**/**** to **/**/****. But due to spread of Covid** and...
Apr 25, 2020 by Santosh Kumar GUPTA
Make My Trip - Credit Shell of full amount not given Closed
I have booked an international flight ticket through MMT on british airways and due to corona virus i had cancelled my travelling where it was clearing mentioned on MMT and British Aurways website that they are providing full credit with * year...
Apr 25, 2020 by Amit Jain
Goibibo airlines - Refund Open
I had booked a flight via Goibibo ,from manila to new Delhi Flight cancelled due to corona outbreak (travel bann in india from PHILIPPINES Malaysia and afganistan order from indian govt dated ** march ****). Total amount was *****(*...
Apr 25, 2020 by Jamaldeen
Goibibo airlines - Refund for flight tickets Open
I have booked a ticket for Mumbai to newdelhi on **.**.**** through goibibo. Ticket was confirmed in vistara airline on **.**.**** and amount for rs ***** is deducted. Soon after deductions a message came from vistara that flight is cancelled...
Apr 23, 2020 by Jeetendra Arya
Cleartrip Flights - Refund not processed after so many followups Open
I have booked a flight with trip ID ************ for my family travelling from Kuwait to India and return . Although the airlines (Indigo) has refunded the amount to cleartrip,they are not transferring the amount in my bank account .Every time...
Apr 22, 2020 by ali danish Raza
Yatra Online Pvt Ltd - Neither refunding full flight ticket booking amount nor allowing free travel date medification due t Closed
My round trip flight from Amman to New Delhi has been cancelled by Etihad Airways (booked through Yatra.com) due to the ongoing COVID** travel restrictions and neither I am being refunded the full booking amount nor I am allowed to change my da...
Apr 22, 2020 by Mohd. Arsh Akram
Sab dekho india - Sab dekho india tourism big fraud Open
I booked for * tours through Sab dekho india.com person name Mukesh Ahire my first tour is scheduled on dt *th may **** return date is **th may **** location Bali ,indonesia total advanced given *****/- tourist company arrange tour from...
Apr 19, 2020 by Umesh Borse
Yatra.com - Yatra Cancelled Package without refund Closed
I booked a honeymoon package with Yatra for **th May **** They cancelled my booking for May which i understand but against my booking they are providing me with the voucher of Malaysian Airlines that too after **% deduction. Its a complete l...
Apr 18, 2020 by Pawan
Happy Easy Go - Fraud Cheating by HappyEasyGo Closed
I made * bookings from MAA to RDP (cost- *,*** INR) and TRV to MAA (cost-**** INR). On that day after some time, I cancelled the *st booking and called HappyEasyGo regarding the cancellation and how they will be processing the amount so that I ...
Apr 18, 2020 by Abhishruti Mandal
Goibibo - Flight cancelled negligible refund Open
*. Please refer booking ID NDC**PRDT booked through goibibo. *. I have been refunded Rs ***/-for my ticket PNR NNRZWG from Delhi to Nuremberg on ** Mar ** out of Rs ***** paid. *. The reason for cancellation was because of cancellation of ...
Apr 18, 2020 by Aakash Bajaj
Easemytrip.com - Refund not provided by easemytrip Closed
Airlines named trujet They have themselves cancelled entire flight due to operations reasons. My PNR number is SQA**k. I have booked * tickets from EaseMyTrip. I need my full refund as soon as possible. I need my refund status. But there is no ...
Apr 17, 2020 by Viral gujarati
Goibibo - Refund amount not recieved Open
I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...
Apr 17, 2020 by Irfan Ahmad Patloo
Goibibo - Refund for flight cancelled due to outbreak of corona Open
I have had a ticket from manila to new delhi via bangkok Kolkata on ** /** march Having pnr no JG*FQH from manila to Bangkok... BPEWKE FROM BANGKOK TO KOLKATA TO NEW DELHI as per indian govt the flight bann from philipines (port of ori...
Apr 17, 2020 by Jamaldeen
Ease my trip - Refunds of flight ticket Closed
I had booked a flight ticket from Delhi to Port Blair, PNR No. X**Z*C via Ease My Trip website. My journey was scheduled on ** March ****. But due to corona virus outbreak I cancelled my ticket with airlines and they initiate a ticket of cancel...
Apr 16, 2020 by Adarsh Mishra
Easemytrip.com - Refund amount for cancellation of flight tickets not returned back to customer from easemytrip onlin Closed
I have booked a flight by Indigo airlines from Patna to Hyderabad and return ticket from Hyderabad to Patna via easemytrip.com. Due to cancellation of flight, Airline offered to cancel tickets with full refund option. I chose to cancel both tic...
Apr 14, 2020 by Binod Kumar
OYO Rooms - Cheated by OYO Rooms Closed
This is regarding my Booking ID MUFT****. I had booked with hotel OYO ***** Mumtaz Mahal in Agra for *th March ****. On the after noon of *th March ****, i got to know from the manager of the property that the property was going to be closed f...
Apr 14, 2020 by S Arefin
Make My Trip - Didn t Recived Refund Open
I booked a hotel using mmt on * jan **** due to lockdown i cancelled it on ** march but till today ** apr **** no refund is issued under my favour and when i contacted mmt representatives then the asked for bank statement and said that wait for...
Apr 13, 2020 by Sonu Singh
Goibibo - Airline ticket booked on goibibo where the ticket pnr failed but the amount got deducted from my acc Open
Hi, I had booked for * persons for travelling from Kolkata to Hyderabad on the **th of March ****. I had made the payment and it got debited from my account but the transaction shows payment failed on your side. Amount Rs ****, ref :BIL : GI...
Apr 10, 2020 by Abhishek mitra
Happyeasygo.com - Rescheduling refund not given by travel site Open
I, Rachit Agarwal, booked an online return e-ticket ID ****************** Budapest-Delhi from happyeasygo.com with onward travel date **/**/**** and return date **/**/**** from Alitalia airlines (PNR VPXROC). The ticket was free rescheduling fo...
Apr 06, 2020 by Rachit agarwal
Yatra Com - Refund of amount Closed
March ** I had booked a bus ticket through yatra mobile application... But booking is cancelled from bus operator because of lock down issue... But still status of my booking did not changed.... But now they had changed the bus booking status o...
Apr 05, 2020 by Sunil Kumar R
Happyeasygo India Private Limited - Refund against cancellation of flight ticket not received Open
I booked an Indigo flight (PNR - LFLZQV, Kolkata-CCU to Chandigarh-IXC, scheduled on April **, ****) on February **, **** through HappyEasyGo. Later on March **, amidst COVID-** scares, I cancelled the booking directly through the Indigo websit...
Apr 03, 2020 by Suman Das
Makemytrip (india) Pvt. Ltd. - Refund not received of Closed
The issue that I have experienced was: My son has booked tickets on **th Feb **** for * of his friends from Moscow to Mumbai (** June ****) & Mumbai to Moscow (* Sep ****) for URAL Airlines thru Make My Trip. He booked these International ticke...
Apr 03, 2020 by Sunil A Doshi
Yatra - Yatra demanding additional charges for amendments due to corona Offered Resolution
I booked a package through Yatra from M **-** but the trip got cancelled due to Corona virus. Now they are demanding ***** hotel amendment. If I don't pay they are going to cancel entire trip. I already paid Rs. **** for flight amendment. They ...
Apr 01, 2020 by Rohit Chelluri
Goibibo - Not giving refund for Covid cancellation Open
Had booked * tickets from mumbai to Melborne (Booking Id: AMDO*SO*Y ), Sydney to Gold Coast (Booking Id: MYSMF*********) and then Brisbane to Mumbai(Booking Id: MYSMF*********). most of the travel is by Malaysia Airline ... when i spoke to ai...
Mar 31, 2020 by Sudesh Ravi Malik
Make My Trip - Refund And Cancellation waiver By Make My Trip Cheated as No one Picks Call for existing booking Open
I have canceled my flight ticket to Booking ID - NN ************* Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****. Just because Make My Trip has not guided their customers whose tickets were already booked. They...
Mar 30, 2020 by Rahul Pathak
Travel Triangle - Refund for tour cancellation from Travel Triangle Open
We had booked a tour to Assam & Meghalaya from Travel Triangle from *nd April to *th April. An advance of **k odd was paid towards the booking amount. Now due to country lockdown we asked them for a refund or an extention of the tour for a year...
Mar 28, 2020 by Niyati Whawal
Make My Trip Pvt Ltd - Wrong refund issued Open
I have a problem with my booking no. NF**************. It was an Indigo flight booking from Bangalore to Bhopal on **th Apr booked through Make My Trip. I got the flight ticket canceled directly from the airline on Mar **. The airline issued a ...
Mar 28, 2020 by Ashish Chaturvedi
Yatra - Yatra com not responding to cancellation Awaiting Details
I booked a flight from Ahmedabad, India to Halifax, Canada which I need to cancel because of traveling restrictions posed by Canadian government over COVID-**. Yatra.com is not responding to any mails and they have stopped all their phone lines...
Mar 27, 2020 by Rutwij Makwana
air asia airlines - Air Asia Cancelled the flight didn t refund the ticket cost Open
Hi , I had booked a ticket from hyd- bbi on *th of jun **** . Air Asia cancelled the flight due to operational issues and I asked my travel agency IRCTC to cancel and get me a full refund. Irctc without even reading the mail cancelled the ticke...
Mar 23, 2020 by RAJENDRA KUMAR JENA
Go Leisure International Holidays Pvt Ltd - Coronavirus IssueGoLeisure Holidays Denied to reschedule my Trip to Goa Open
I have booked a Family trip to Goa which is scheduled on **rd March,**** till ** March,****. When asked to reschedule this trip due to Coronavirus issue in the country and locked which include Goa state too, company denied to reschedule and not...
Mar 22, 2020 by Ganesh Dattatray Bharte
Thetravelclub Co In - Fraud Travel Agent Open
The Travel club.co.in / The ride travel First of all, they go by the other name “the travel club” when you reach out to them for any travel enquirers and if you search by that name in google you will end up seeing lot of other “legitim...
Mar 22, 2020 by Arvind Agrawal
Goibibo - Not refunding money Open
Visa on arrival was cancelled by thailand on the day I was departing .I booked tickets from go ibibo of air Asia ..while air Asia is giving refund to its customer go ibibo isn't .. air Asia told to ask refund from goibibo but they don't have an...
Mar 21, 2020 by Kshitij Ranjan
Sharing Travels Pvt Ltd - Travel Agency not helping in refund Closed
We had planned our family vacation to Maldives with Sharing Travels Pvt Ltd through Travel Triangle. Out trip is scheduled between *nd Apr to *th Apr ****. Due to the outbreak of COVID**, our flight of GOAir in which the tickets were booked als...
Mar 20, 2020 by Vasantha Nadar
Easemytrip.com - Refund not done Closed
I had recently booked a flight from Mumbai to dhaka for **th March, ****.the same got rescheduled by the airlines. I then had it again rescheduled on **th March, ****. Neither did the said website sent an email nor a message regarding the two t...
Mar 20, 2020 by Mehnaz
Easemytrip.com - Cancellation Refund Closed
We have booked a ticket vide ref: no.EMT******** to Chennai-Port Blair-Chennai for * passengers for site seeing through EaseMyTrip at Indigo and Spicejet. But as per Government notification issued by Health Secretary, in order to prevent the ...
Mar 19, 2020 by Karthick Ravichandran
Goibibo airlines - Negligence in resloving Reschedule of Flight Ticket Open
I booked a ticket from GoIbibo on **-**-**** as detailed below: GoAir (G****), PNR K*SM*Y, {**:** am Ranchi} to {**:** pm} New Delhi at Rs.**** for two persons. Due to Corona pandemic, I rescheduled it to **-**-****, using the online service ...
Mar 18, 2020 by SIRISH KUMAR SONNY
Air India Airlines - No response form Air india regarding cancellation postponement of tickets Open
We have booked flight tickets using Air india website from Vijayawada to tirupathi on March **nd and return flight on **th March from Tirupathi to Vijayawada,Due to Corona out break and as per the government guidelines and TTD guidelines we hav...
Mar 18, 2020 by K Raja Rajeswari
Goibibo - Flight cancellation by airline not refunded Open
I have booked flight ticket from Kuala Lumpur to trichirapalli on **th and return back on **st March ****. Due to corono virus spread, India ban flights from Malaysia and my flights were automatically cancelled by air Asia. Now goibibo not refu...
Mar 18, 2020 by BALAJI ARUMUGAM
Oyo - Oyo not refund my money Open
I have booked Oyo hotel Jagdish for one day. When we checked in they said they will not take Oyo bookings but I was already paid money . Then I was calling Oyo customer care they said that they will initiate my refund but till now Oyo was not ...
Mar 18, 2020 by Sheetal verma
Make My Trip - Complain against MMT Open
Hey, This is to bring to your notice that I haven’t received the refund for the trip that I have cancelled on */**/**. I have already told somebody from MMT team the reason for the cancellation. I am again putting it here. “I have a...
Mar 18, 2020 by Anupama rawat
Make My Trip.com - Online transaction failed but money got deducted Open
I tried booking a flight from Delhi to Dimapur on the **th of March **** using online transaction and meanwhile I was making the payment, the payment failed and no tickets were booked but money was debited from my bank account and i still haven...
Mar 17, 2020 by Apong
Goibibo Paulo Travels - Bus Ticket Booking Cancelled Open
I didn't get value of my money which i given for the bus tickets. I have Paid (Net Amount Rs.****/-) I have booked my bus tickets on * Feb **** for March **th, ****, for Goa to Mumbai. Bus Departure time was **:** hrs mins, I have booked * Tick...
Mar 17, 2020 by Prakash Soni
Make My Trip Pvt Ltd - Did not get a refund due to cancellation of Filght on account of COVID19 spread Open
I had booked a flight from Bombay to Amritsar. Now due to the outbreak of Novel Corona Virus the Govt. of India has advised to all the people across country to self quarantine themselves. In such a situation we had no choice but to cancel our ...
Mar 17, 2020 by Pratikhya Nanda
Easemytrip.com - Reschedule not happened Closed
I booked a ticket from easemytrip, then because of Corona virus issue I tried to reschedule with them. I called their customer care so many times but each time they told their. Backend team will call me. But when they called I was traveling so ...
Mar 16, 2020 by Mr SUJIT KUMAR SINGH
Goibbo - Goibibo COVID 19 Flight Refund against proposed cancellation reschedule of flight Open
I have booked flight from Hyderabad to Thailand and Bangkok to Hyderabad for the month of April in Air Asia. But due to Covid ** threat I have been contacting Goibbo several times for cancellation or reschedule and ll their IVR are busy ****. A...
Mar 16, 2020 by Suprabha Behera
Redbus - REDBUS MADE ME BOOK A WRONG BUS IN KARNATAKA FOR MY JOURNEY FROM TAMIL NADU Open
I have booked a bus on REDBUS app for my journey from KATPADI ( Tamil Nadu ) to Hyderabad on **/MARCH/****. But on the day of the travel when I called the bus operator I came to know that the bus was actually from Katpady( Karnataka) to HYDERAB...
Mar 16, 2020 by Sahit
Hotel New Lion Gate Darjeeling - Darjeeling Hotel is not refunding money even if cancelled before 12 days Open
I have booked * rooms at Hotel New Lion Gate, Darjeeling for * nights (March **-**). Rents per night for the rooms were INR **** and **** respectively. In whatsapp they have asked me to send amount for * night for both the rooms as advance book...
Mar 14, 2020 by Koustav Chakraborty
Yatra.com - No refund for cancelled ticket Closed
I had booked a flight using yatra.com,delhi Singapore return flight, however the flight was cancelled by me for corona virus scare. Yatra offered a refund of *****, in my favor and I received an email regarding same on **th Feb, **** and it was...
Mar 13, 2020 by Samiullah khan
Makemytrip (india) Pvt. Ltd. - Refund for cancelled ticket Open
Hi, I have booked the round trip flight ticket to our mother on *th May **** using Chase credit card on MakeMyTrip.com. I closed the credit card account on the month of June. Time line details of the events: Ticket booked ...
Mar 13, 2020 by Alagar Gandhi
Uber India - Money deducted from paytm account for cash trip Open
I booked ride using uber app from delhi airport to greater noida on *th march. I selected payment mode as cash while booking. App was showing around ****rs before booking the ride. After completion of ride when I tried to see actual amount, app...
Mar 13, 2020 by Anurag Mali
Yatra Com - Improper Services Incorrect information provided by Yatra agent led to loss of money Closed
Had booked a flight from yatra. It was to depart from Delhi on *th Feb**** around **AM. Due to corona virus situation flight had to be postponed by about a week. On calling yatra customer care on *th Feb**** at around *PM, we were provided with...
Mar 12, 2020 by Siddharth Singh
Cleartrip - Cleartrip Not Rescheduling Ticket as per Airline Policy Open
Cleartrip Not Rescheduling the Tickets as per Updated Airlines Policy on account of outbreak of Corona Virus. I have booked tickets from Hyderabad to Dubai adn Mumbai to Dubai for **th March for two families. I have been trying to reach out to...
Mar 12, 2020 by Pawan Mahawar
Yatra - Package Offered Resolution
I booked UK and Europe Package from Yatra for my honeymoon. Below is the reference number. YA:********' YH******* However the fraud has began from the start itself. I purchased Visa Protection Plan in case my visa get rejected I do not fac...
Mar 12, 2020 by Rahul Goyal
Make My Trip Jet Airways - Refund for a cancelled Jet Airways flight Open
I Had Booked A Flight Ticket (NF**************) From Jet Airways Via Make My Trip; The Ticket Was Booked For *th May’**** From Mumbai –To– Goa (PNR Num PQWKSG) Ticket Attached For Your Reference. Due To Temporary Shutdown Of Jet Airways ...
Mar 12, 2020 by Mitchel Fernandes
RedBus India - Negligent Driver and Conductor Open
I Booked a ticket from Pune to Khamgaon from Redbud through Amazon channel, My Ticket id is = **XHC***, and PNR is =*********-*******. I got bus at boarding *.** at Boarding point. As a usual there was dinner hault at **.** am after some distan...
Mar 08, 2020 by Deepak S Gurchal
OYO Rooms - REFUND INITIATED FROM OYO BUT NOT RECEIVED Closed
I booked hotel for my Goa trip from OYO on **.**.**** and paid full amount Rs.**,***/- via Google Pay but they cancelled my booking cause i unable to receive their call after few days of booking. I received message from OYO that my booking is c...
Mar 06, 2020 by PRAGNESH RAMANIKBHAI PARMAR
Oyo - Oyo Team had cancelled the room which was booked due to their technical error and never received res Open
Oyo Team had cancelled the room which was booked due to their technical error and never received resolution. I had contacted their customer care as many as ** times speaking to Many people which went for * days without resolution...
Mar 04, 2020 by Sandeep Balan
Goibibo - Hotel Money Refund Open
I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read...
Feb 28, 2020 by Shaurya Sood
Continental Club Holidays a unit of SEA ICE CLUB AND RESORTS INDIA PVT. LTD. Block B Lok Vihar Rohini New Delhi - Service not provided Open
Hi, I took their (Continental Club Holidays a unit of Seaice club and resorts India pvt ltd) service in April **** by paying INR **,*** (**** cash + ***** EMI). Mr. Bito and Kamran Shaikh who came to Ropar (Sahil Palace/Restaurant) with their...
Feb 27, 2020 by VISHAL SINGLA
Redbus - Bus operator didn t show up and refund not provided Open
I booked a bus from Hyderabad to banglore but the bus operator didn’t show up and didn’t lift my call I complained the same to the redBus they made a investigation where the operator gives * statements and the executive agree to whatever he...
Feb 27, 2020 by Rajesh Sugur
Makemytrip Limited - Flight ticket refund Open
I had booked round trip tickets for (* adults & * child - * tickets) from Mumbai to Toronto through MMT on **th Feb ****. The flights - Etihad airways for journey Mumbai-Abu Dhabi-Toronto on **th April **** and the return journey through Jet A...
Feb 26, 2020 by Sanjay Funde
The Snow travel Noida - Travel advance not returned Open
Self had booked Uttarakhand Package * nights * days from *-* Oct ****, on the terms that total package cost would be **,***/- ( * adults + * child) out of which **% would be paid advance, rest **% on hotel booking confirmation. The terms and co...
Feb 25, 2020 by Sougata Gangopadhyay
Oyo - Refund yet Not Received after 04 Months Open
We have booked a hotel in oyo Booking id VJIL**** which is prepaid at the hotel in goa the hotel denied check-in as they said they no longer have tie up with oyo now we have raise the same concern with oyo however till date they are not bother ...
Feb 21, 2020 by Keshav chaudhary
Redbus - Charged Double Open
I booked a bus on Redbud called Indus travels. The total ticket price quoted then was **** including service charge. I checked the price today the ticket is being sold for ***....I have been charged Double for single seat...
Feb 20, 2020 by Sandeep R Shetty
Edreams - Flight Ticket Refund not Received Open
I have booked Flight Ticket in Vistara Airlines from Kolkata to Delhi through Edreams ( Travel Agency ) on **th October ****, But my Flight is Rescheduled, so I have Cancelled my flight Ticket with full Refund. Vistara Airlines has Refunded Ful...
Feb 17, 2020 by Sumit Kumar
Goibibo - Goibibo waiting more then 9 months for a refund Open
I have booked a flight (*W**) on the **/**/**** on Goibibo from Delhi to Bangkok and back. Jet Airways canceled their flights therefore a refund must be given by Goibibo to its costumers as in per the booking terms. On the website it is men...
Feb 13, 2020 by Artur
Hotel Golden Leaves - Hotel rooms not cancelled and amount not returned Open
Booked two floors of Hotel rooms (** rooms on *th Jan **** for a family event from **th Jan to *st Feb **** and only * rooms on **th Jan **** and *nd Feb **** after checking * available rooms and on the condition that all the rooms are in prope...
Feb 07, 2020 by Maddineni Kishore Kumar
Unexplored Paradise PVT LTD - Travel advance not refunded after agent cancelled tour Open
I had booked a **N/**D north east trip package for Dec **-**, **** with Unexplored paradise pvt Ltd and had paid advance in Sep ****. I checked with them on Dec **th to get details of hotel and vehicle arrangements but was told that the per...
Feb 06, 2020 by K N Prasad
Make My Trip - MakeMyTrip cheats with this hellhole Closed
I booked an hotel in Ongole as part of travel with my team from the **th January last week. My stay at Regalia, Tirupati was pleasant. I reached Soumya International at Ongole the next day i.e **th midnight. Me and my team were greeted to rats ...
Feb 05, 2020 by Ashok Maridas
Ola - Ola cab driver abusing me as i cancelled the ride Open
I booked a ola cab as i was getting late to catch my train . The driver was taking time so i arranged my convenience . I cancelled the ride and was charged rs** for the same . The driver called me and started abusing me . I said that i booked a...
Feb 04, 2020 by Dr Saurabh Shukla
OYO Rooms - OYO Booking Booking refund Open
I booked two room with OYO for one night on **th December in kodaikanal, for Six people. We were shocked to discover when we arrived to check in that Oyo had cancelled our booking. We were told by one of you managers on site that this was beca...
Feb 04, 2020 by Gajulu Shiva Prasad
Goibibo - Refund amount to a freezed account Open
Dear Sir/Mam This is to bring in your kind notice that I have booked a ticket through Goibibo on *feb **** at *:** P.m from karwar to jhansi at *****/- rs. The amount of rs *****/- was deducted through hdfc bank whose transaction wa...
Feb 04, 2020 by Sunchit kanchan
Goibibo - Refund not processed Open
Hi I am Ninto Nicholas, I have booked jet airways flight through GOIBIBO for onward ticket * May **** and return ** May ****. Connection flight between TXL - AMS - BLR. Total amount was INR *****. It has been * months I'm following up with GOIB...
Feb 01, 2020 by Ninto Nicholas
Yatra - Service deficiency issue Closed
I booked a package from Yatra # YA:******** and enclosed is the itinerary - according to this, we had a pick-up on a pvt basis from Phuket Airport to Krabi. My flight (G* **) ETA was **:** but it got delayed on **th Jan and we arrived in Phuket...
Jan 31, 2020 by Neha Khattar
IRCTC - Refund not yet received Open
I tried to book a ticket on jan **th **** through Irctc app. But no one can book that availability on that day. But amount has been debited. Myself lost Rs***. Ticket not booked but amount debited. That amount not yet refunded. My transaction I...
Jan 31, 2020 by Arunkumar
Makemytrip.com - Booking amount not refunded Open
I booked hotel through makemytrip on **th Nov **** and paid Rs ***** by citibank credit card.Hotel booking was from *th Feb to **th Feb ****. For unavoidable reasons, I have to cancel my hotel booking with makemytrip on **th Dec ****. It was d...
Jan 31, 2020 by Shailesh Trivedi
Goibibio - Payment done but booking not completed Closed
I have booked tickets from Kolkata to Delhi. My payment was done , but booking was not done. I waited for ** hours, the status was same. I tried to contact through call center for whole day , but they have restricted all the ways in which we ca...
Jan 30, 2020 by NISHANT SINGH
Makemytrip - Refund not received Open
I had booked hotel for two night stay via MakeMyTrip in London from **th - **th Jan ****. I reached out to the hotel on my desired time and checked in. I had booked single room by reading the advertisement on MakeMyTrip wesbite very clearly abo...
Jan 30, 2020 by Rohit Sehgal
holiday planet services - Refund not received Open
I had booked travel on **th November, but the trip did not happen due to an issue from their side. Our ** members all the way went to Mangalore and had to come back. I did not receive a refund for the canceled trip as well. had a loss of over R...
Jan 30, 2020 by Vinayak N
Ola Cab - OLA driver took additional charges Open
On ** JAN We have booked OLA from mira raod to CST railway station My CRN number is CRN********** . Here is my complain *. Why *** has been charged to me where as bill was ***/-. I have noticed billed amount only after i reach...
Jan 30, 2020 by Pratik Roy
Disha Holidays - Fraud by a local travel agent Open
I have booked a tour package of Kerala from a local tour agency which including both side air tickets hotel rent and sightseeing rent.After booking that package he demand me about ***** rs which I paid to him.On date of travel he only book one ...
Jan 29, 2020 by Ankur khandelwal
Make My Trip - Full refund denied Closed
My Booking ID NF**************. Flight booked in Air India through MMT on **th feb,****, got cancelled by the airline itself due to operational reason. As per Air India I am eligible for full refund and they also transferred the full amount ...
Jan 29, 2020 by Souradeep Dey
Make My Trip - Money deducted without ticket being booked Closed
made a payment of Rs ****.** from my BHIM app via upi at **:**:** for booking a train ticket, but to my surprise, no booking process was done even after the transaction was successfully made. I am really disappointed with this as I've been usi...
Jan 29, 2020 by Christy Isadore
Redbus - Ticket not confirmed but amount deducted Closed
I booked a bus ticket through redbus to travel from Osmanabad to Aurangabad in MSRTC bus on Jan ** ****. I paid through Phonepe and the amount was deducted from my bank account yet my ticket not get confirmed. I contacted to phonepe they said ...
Jan 29, 2020 by Prayojita Namdas
IRCTC - Refund not received Open
I have booked a ticket on * Nov and PNR NO:**********this the no they had allocated and then I canceled the ticket on **nov they told irctc sent me the mail on Nov ** that we have returned the money But the amount has not credited into my accou...
Jan 29, 2020 by Chaitanya Sai Jagarlamudi
Red Bus - Service deficiency issue Open
Sir i want to register a complaint regarding my bus travel(REDBUS.IN).I booked a ticket with redbus for **th Jan(Zadeshwar-Bharuch to Bhatiya) for Non AC for ** persons for which I was charged Rs ***/- . They have issued a ticket after bus dep...
Jan 29, 2020 by DAHYABHAI M PRAJAPATI
Goibibo - Unable To Locate Hotel Address Closed
I have booked the hotel "OYO Home ***** Elegant Stay" and couldn't locate the address. I have contacted Goibibo and they given a local number which is switched off. I have contacted * to * times to resolve this issue and at last ask them to re...
Jan 29, 2020 by Vishak N Kumar
Redbus - Drop location changed Closed
We booked a bus from Chennai to Kodaikanal. We had to board the bus from Koyambedu bus stand in chennai. The departure time was *:**. However, the bus did not start before *:**. After we boarded the bus, we were informed that they will drop us ...
Jan 28, 2020 by Buddhadev Mohanty
Yaseen Overseas - Travel Agency Fraud Open
I have booked a customized umrah package from Yaseen tours and travels on seeing their website on the internet for ***** but their website is just for the show-off. They gave my visa just a few hours before along with the ticket but they booked...
Jan 28, 2020 by Mohammed Mohsin Ali
Redbus - Redbus service dropped me in wrong location Open
I booked a bus travel in redbus from Thanjavur to pondicherry on **th January ****, My drop location is Pondicherry, But the bus driver didnt drop me in the exact location and was driving ** kms more from my location. once I asked the driver, H...
Jan 26, 2020 by Meiyazhagan A
Ola - Overcharging by Ola cab Closed
I have booked out station rides from Mumbai to Lonavala and return. Both the time I have been given coupon code of Rs. *** discount. For ride to Lonavala it was shown as Rs.****/- after discount. We reached destination in time without any traff...
Jan 26, 2020 by Mohnish Rajak
Goibibo - Breach of Contract GOIBIBO Open
Room Issues - Dirty Linen, Broken Door, AC Not Working, Dampness, Room Size Issues, Wifi Issues Etc - HTL*R*T***. I have booked * Executive rooms ON **nd Dec, they failed to provide us that, here my request is to refund my money for all three r...
Jan 26, 2020 by Avijit Saha
Makemytrip - Refund not received Open
Sir, I am Dr Dharanivasan, doing a Postdoctoral study in Israel. I have booked a flight ticket in Arkia Airlines to fly from Tel Aviv, Israel to Cochin, Kerala, India on **.**.**** in an advance of three months (**.**.****) using MakeMyTrip we...
Jan 22, 2020 by Dharanivasan Gunasekaran
Redbus - Boarding Time Open
We booked ticket from Trichy to Tiruchendur in UNIVERSAL travels through redbus(Ticket no: TP*N********) and PNR is (UNI*******). The Boarding time was mentioned as **.** pm and Departure time as **.** pm. But inside Boarding point something wa...
Jan 20, 2020 by Arun Krishnan
Goibibo - Refund not received Closed
My booking for Flight No. *E*** (DELHI to VARANASI with PNR VJ*HWJ (For PASSENGERS DINESH CHANDRA GUPTA AND MEERA GUPTA) for the date **/**/** was RESCHEDULED for departure from DELHI and was PREPONED from **.** PM to *.** PM. Since the same wa...
Jan 19, 2020 by DINESH CHANDRA GUPTA
Goleisure International Holidays Pvt Ltd - Fraud perpretated by Goleisure International Holidays Pvt Ltd Open
Dear Voxya Team, I am sharing the below experience with Goleisure International:- *. In September ****, I and my wife were given an offer for holiday package by filling up a form with name and contact number, however we ended up falling prey ...
Jan 18, 2020 by ANJAN SENGUPTA
Ola Cab - REFUND NOT PROCESSED Open
I booked an Ola ride on *th November **** from New Delhi to Meerut(UP). Instead of the original fare I was charged Rs *** more for the ride. On the same day I called Ola customer care support and registered my complaint. Ola customer su...
Jan 17, 2020 by PRAKASH KUMAR OJHA
Yatra.com - Yatra com Deny to return bus fare while cancelation of ticket took place before from departure tim Awaiting Details
I had booked a bus ticket from ballia to lucknow on **january **** (ref no.-*************) and departure time was *pm. I cancled the journey at *.**pm when i canceled the ticket it had shown that your ticket cancled sussesfully and after that i...
Jan 16, 2020 by Satya prakash chaubey
Oyo - Oyo refund not done Open
On ** Dec, ** i have booked room at Tanvi Grand Visakhapatnam. As oyo app shows last few room left, i have paid ****. When i reach at hotel, hotel person told me that room i booked not available. If i stay with my wife n kid need to pay another...
Jan 15, 2020 by Jayaram Mohapatra
Goibibo - Flight booked with wrong name by Goibibo Open
I booked flight tickets for * passengers (Passenger names - P*, P*, P*, and P*) traveling from Delhi to Paris on *th Feb **** on flight AF-***. I booked these tickets on *nd Jan ****, by calling telephone booking (Phone no. ***********) service...
Jan 14, 2020 by Gaurav Sood
Our Indian Trip - Package not Delivered and took extra money Open
Fake Agency, Money Cheaters. Initially, they confirmed one package with food and all inclusive(Never provides the food).. Day before the trip they let us know that hotels are not yet booked and we have to pay extra charge in order to book. Afte...
Jan 14, 2020 by Gujjanti Shiva
Goibibo - Service and refund problem Closed
On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...
Jan 12, 2020 by ASHBIN BRITTO
Easeourholiday.com - Travel agency fraud Open
We (total families - *) have paid total amount of ****** for our trip to Thailand to easeourholiday current account ***************,UBIN******* Noida UP. Travel agent Saurabh gupta used to communicate with us regularly. They committed for accom...
Jan 12, 2020 by Swetha Kota
MakeMyTrip India - Refund not processed despite of VISA refusal Open
I booked an Lufthansa international flight ticket through MakeMyTrip from Delhi to Berlin on **nd December ****, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMyTrip and ...
Jan 11, 2020 by KRISHNA KARTIK TIRUVURI
Goibibo - Service not Provided as per commitment Open
We Have Booked Hotel In Goa OYO ***** Through Www.Goibibo.Com/ Booking Id No HTL*QURQQE Rs *****/- Check-In Date Was **th Dec And Check Out Was **th Dec. We Were * People Travelling From PUNE To Goa For Holidays. Check-In Was Given Delayed E...
Jan 10, 2020 by Pratik mulay
Miles Tourism Travel Llc - Refund not Credited Open
We had booked * Nights * Days Dubai package from Miles Tourism and Travels LLC from **-Nov-**** to **-Nov-** and paid Rs. *,**,***/- for booking of Dubai Package against the Performa Invoice for Rs. *,**,***/- We had to cancel the booking beca...
Jan 10, 2020 by Rajesh Thaker
Oyo - Refund not processed from Oyo total holidays Closed
I have booked package from oyo total holidays to south india in Dec **** . In munnar , Check in not allowed in hotel. Hotel manager told that we dont have any booking in your name and we have already cancelled our tie up with still oyo is tak...
Jan 09, 2020 by Shreyansh Jain
Redbus - Providing wrong information Closed
I booked a ticket from indore to pune by checking which bus having dropping point katraj so after that i booked hansbus . But at end they dropped me somewhere else in a city. Saying " waha bus nahi jati" At *.** am morning i am new to pune a...
Jan 08, 2020 by Abhiyan dubey
Yatra.com - Yatra is not given proper sufgicient information about our trip for himachal Closed
We booked a package in yatra for himachal and we paid *****/- for complete trip.and I mention also we r traveling only ladies and kids so I dont want any problem then they said me we will not get any problems and if anything they will help us a...
Jan 08, 2020 by Sumita chhetry
Oyo - Oyo Calling again and again harassed by oyo hotel and oyo service Open
I have booked OYO (booking id CTM*****).on *nd January **** for hotel suns rise chandigarh , at first the hotel denied booking saying they have taken booking offline and they dont have any more room left. after talking to customer care execu...
Jan 07, 2020 by Varnit jain
Indian Railways Catering and Tourism Corporation - Refund not processed Closed
I had booked a tatkal ticket for an urgent trip, the Indian Railways cancelled the train and I was left waiting at the station. The trouble did not stop there, they did not process the refund. I thought because it was not a fault from my side, ...
Jan 06, 2020 by Gokul Singh Adhikari
Travel Triangle - Trip Cancelled by Travel Triangle and no status on refund Open
My trip to thailand & bali was booked with travel triangle which included hotel booking and airlines booking across the entire trip. The total amount of the trip was rs. *, **, *** which was paid by me in * installments as and when asked by the...
Jan 06, 2020 by Tuhina Kumari
IRCTC - Not get a refund amount Closed
I booked my train tickets on **/**/****. and irctc cancelled my tickets for not confirming ... but still i havent receive my amount. i paid through debit card....
Jan 06, 2020 by PREMACHANDAR H
Uber Cab Service - Too much fare collected and harrassment by uber cab Open
I booked uber xl cab from sitafalmandi to NTR garden and travel Only ** KMs and fare show estimate ***-*** rupees after complet ride driver asking ****.** rupees and misbehaving since asking reason Too much fare amount.i accompany my family alo...
Jan 05, 2020 by SHRI RAM MEENA
IRCTC - Non Refund of Train Ticket Amount Closed
I had booked a train ticket for the journey dated **.**.**** from Nagapattinam to Erode to the concern Train No *****/Ernakulam Express.The related PNR is ********** whose txnid was ***************.The schedule departure of train was **.**pm a...
Jan 05, 2020 by T Pavani
Oyo - Hotel Checkin Denied Open
Result of Booking OYO Hotel- Mental harassment and psychological duress caused due to the erroneous behavior on the part of OYO inspite of booking almost one and half month ahead of vacation. Instead of spending family vacation time, We spent ...
Jan 04, 2020 by Sameer gondikar
Jeez Tours And Travels - Kerela Trip issue with Travel triangle and Jeez tour and travels Open
Hello Team, My husband and I were on our holiday trip to Kerala from **th December **** to **th December ****. We booked it through Travel Triangle (Booking ID *******). Through Travel Triangle, Jeez Tours and Travels contacted us and explaine...
Jan 04, 2020 by Avinash Verma
De Grandeur Hotel And Banquets Thane Maharashtra India - Issues faced and horrible treatment by staff and MD of DE Grandeur banquet in thane west India Open
Hi Mr. Imran, Good day! I am writing this mail with regards to the complimentary hotel booking post my wedding reception at your hotel De Grandeur on the **th November (*st floor Orchid Hall). Although everything was well managed by Urfi...
Jan 04, 2020 by ZEON CASTELINO
IRCTC and Kotak - Ticket Booking fail but no refund received amount Closed
I booked following train ticket on * Feb ****. Station: NDLS to DDU First IRCTC Transaction Id: *************** Second IRCTC Transaction Id: *************** This ticket is booked successfully in third attempt and out of first two fai...
Jan 03, 2020 by Lalit Kumar Singh
Makemytrip - Ticketing Refund due to Visa Refusal Open
I booked an Lufthansa international flight ticket through MakeMytrip from Delhi to Berlin on **st December ****, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMy trip and...
Jan 03, 2020 by Ratan SidKishore
Travel Triangle - Cheating by travel agency Open
The travel triangle booked a small guest house at Maldives by saying that it is a ** hotel and also cheated in that package inclusions by paying half amount to the guest house. I prepaid the full amount Rs. ******/- and spent over *** USD to ma...
Jan 03, 2020 by Bhalerao waman
Goibibo hotel - Delayed refund amount Closed
I am Bishnupriya Sahoo booked a hotel at Kolkata from **st December to **th December, ****. I cancelled it on **th December,****. After that I msged , contact several times with goibibo travel assistance regarding my refund payment , but I didn...
Jan 03, 2020 by Bishnupriya Sahoo
Train was cancelled booked TDR but yet not got refund...
Jan 03, 2020 by Santosh Sahu
Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room Closed
I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...
Jan 03, 2020 by Roy Thomas C
Travel Triangle - Travel agency not fulfilling the promises Open
Travel triangle and Holiday box Pvt LTD has offered us a holiday package to Se ychelles on the duration of **th to **th February. As per them we made a payment of **** as the booking advance and booked the flight tickets as they offered is chea...
Jan 03, 2020 by Nishant Patel
Ola Cabs - Overcharged on trip Closed
Sharing I recent incident with Ola Cab Services . I Booked Ola Cab on ** Dec ** from Howrah Railway Station to Dumdum airport. While booking the cab it showing ** KM with expected fair of ***/- Rs. However once reached the destination driver ...
Jan 02, 2020 by Ashim Saha
Ola - Charged extra on outstation ride Closed
I booked a ride for Sonari, Jamshedpur to Barbil, Odisha on **th December, **** at *:** AM. For a round trip the amount shown was Rs. ****. On **th, the assigned driver cancelled the ride as he thought was underpaid. Ola tried to find another...
Jan 02, 2020 by Devyani Chowdhury
Zoomcar India Private Limited - Zoom car charging a fine with false claim Closed
Dear Sir, i have booked Hyundai Creta from zoomcar and checked all the documents on **st dec-** while taking the vehicle. i have seen a photocopy of the vehicle insurance and returned the same in the car while parking the vehicle at the said dr...
Jan 02, 2020 by Manoj kumar Mateti
Thrillophilia - Double amount charged Closed
Thrillophilia just ruined our new year start by charging us double telling us it’s the New Years cost. We checked with other people at resort who almost booked same day from thrillophilia for a much lesser cost? Paying a little more for new y...
Jan 02, 2020 by Lakshmi Gandham
Ola Cabs - Driver cancelled the cab after scheduled pick up time Closed
I booked an ola ** hours before my scheduled time. The driver even called me half an hour before scheduled time to enquire and confirmed about the location. But after the pickup time, he cancelled the ride. As a result I had to miss my classes ...
Jan 02, 2020 by Vandana Sharma
Redbus - TICKET BOOKED BUT OPERATOR DENIED Closed
I have been booked a bus ticket through redbus on **/**/****, which journey date was **/**/**** at *:** AM, boarding point ISBT KASHMIRI GATE, DELHI. My journey was from DELHI to DEHRADUN but bus operator denied me to board the bus whose system...
Jan 02, 2020 by RAHUL KUMAR
PayTM - Check-in denied Open
I booked a oyo **** Shubham beach at puri through Paytm on ** Jan **** and the booking was confirmed. After reaching the hotel, hotel staff said that we can not approve check in because we do not have any tie up with Paytm or Oyo. After listen ...
Jan 01, 2020 by Sunil Chaudhary
Ola Cab - Charging unnecessary for ride Open
I booked Ola rental and due to emergency i need to cancel ride. Ola charged me freaking **** for *km ride and said it's mistake from your side....
Dec 31, 2019 by Sameer zilpilwar
Makemytrip - Mmt sold and still selling non baggage tickets as baggage ticket Open
I booked a flight (Thai Viet jet *** from Bangkok to Phuket) with a higher fare on MakeMyTrip which did not mention that Checkin baggage was not allowed. For every other flight, it was clearly mentioned whenever it was a hand-baggage only fare....
Dec 31, 2019 by Ajit Brundavanam
Emnars international private limited - Tour package not delivered and advance amount not refunded Open
I have done a booking on *th December **** of Udaipur (trip starts from ** dec to ** dec)- which includes hotel and sight seen. I have paid advance INR *,***/- to Emnars international private limited (Pawan Kumar) through online net banking. On...
Dec 30, 2019 by Lalit Bisht
Goibibo and Oyo Rooms - Hotel denied check In Open
I have booked * rooms in Hotel Royal Sand at Mysore Karnataka (Oyo *****) for Rs *****/_ on **.**.**** payment was made in advance. When I reached hotel, Hotel reception denied me checkin and said Hotel is already full no room is available. Th...
Dec 29, 2019 by Shailendra pal Singh
OLA India - Driver Cancelled the ride and ola charged extra Open
I have booked Ola outstation cab from BBSR to Puri two days prior to my travel. The cab was scheduled with a charge of Rs. *** as estimated ride cost. One hour before the ride the ride was cancelled. (suprisingly no cancellation charges was i...
Dec 26, 2019 by Sudhanshu Sekhar Padhee
Oyo - Unable to get my money refund Open
Hotel was booked by me through oyo which was later cancelled by the company at the very last moment. Now they are not refunding me money that I paid to them in advance through PhonePe. Order Id: ********* Transaction ID: S********************...
Dec 23, 2019 by Anikesh Kumar Singh
Oyo - Hotel denied check in against confirmed booking Open
I booked Oyo Hotel for my long-planned holiday at Gokarna With booking ID JLCN****. What Happened:- Booking was confirmed and the next day I received below message on WhatsApp: Hi Ankesh, Due to unavoidable circumstances, we need to ch...
Dec 22, 2019 by Ankesh dwivedi
Tripojee India Pvt Ltd - Deficiency and discontinuation of service Awaiting Details
We had booked through Tripojee India Pvt Ltd Noida, a pilgrimage tour to Lucknow- Allahabad-Chitrakoot-Varanasi-Gaya at the end of September ****. After negotiation with Mr.Rohit Sharma from the company, we had agreed upon the final list of Hot...
Dec 22, 2019 by Anantha Narayanan
Www Theholidaynation In - Cheating and lost Money with Fraud Travel Agent Siddharth Sharma Contact from THE HOLIDAY NATION Open
My friend and I had a long-awaited Lakshadweep Tour and planned to go in December ****. we explored and enquirer in online about the Lakshadweep package. Most of the Tour Operators told that tickets are sold out and not available in December...
Dec 21, 2019 by Sreenu Chinnapureddy
Oyo - Denied rooms at the time of check in Closed
Myself Rochelle Britto- journalist @Economic Times. This email is regarding my grievance with Oyo. Below is the brief history of the terrible issue faced by me: *- booked an Oyo for a trip to Port Blair- Havelock from **-** December and @...
Dec 18, 2019 by Rochelle Britto
Stone wood resort and Spa - Robbery in the resort I stayed Open
I am a serving defense officer in the Indian Navy. My wife and I booked a villa (*-* Dec **) in stone wood resort and spa in manderem north goa. On the early morning of ** Dec **, *-* robbers entered our villa and robbed our phones(*), clothes ...
Dec 17, 2019 by Avinash
Goibibo - Issue in Refund Open
I have booked a bus ticket from Pondicherry to Bangalore on **th Nov **** but that ticket is not generated and the amount is debited from my account I have raised a complaint to customer care they asked me to share all the transaction bank stat...
Dec 17, 2019 by Mohamed Azarudeen
PayTM - Hotel Booking fraud by PayTM Closed
I have booked hotel at Saibala Inn in Chennai through PayTM Hotels. Paid money Rs.**** from PayTM wallet. Booked on **rd Nov **** and Paytm confirmed the booking from **rd Nov **** to **th Nov ****. Before reaching the hotel I received call fro...
Dec 12, 2019 by Gopalakrishna K V
Ezii Tours - Tour cancelled amount not refunded Open
Subject: fraud of **,*** rupees by “Ezii tours” company of Maharashtra. Name of the company by which I booked the trip: Ezii Tours Reference : Travel triangle website Address of the company: ***, *rd floor, blue nile building, LBS road ...
Dec 10, 2019 by Priyanka kharbanda
OYO TOTAL HOLIDAYS - Booking not confirmed post payment Open
I booked a holiday package for * people, for December with OYO total holidays. The package was booked * months in advance. The **% payment was made by me in the first week of booking. The remaining was to be paid ** days prior travel. At this p...
Dec 09, 2019 by Kanika kashyap
Travel Triangle - Trip to mauritius by travel triangle Open
Hi, we are a travel agency from Chennai, arranging package tours to several destinations. One of our regular guests requested us for Mauritius * Days and * nights trip. Since we do not have a service network we approached the travel triangle....
Dec 07, 2019 by Thirunavukkarasu S
Captureatrip India Private Limited - Incorrect Information provided by company Closed
This Capture A trip Travel company don't have ethics and values. They don't no how to treat with customers. Last Month on Nov ** i booked a package with them for KedarKanth for * days i.e.,from Nov ** Evening to Nov ** Morning (Delhi - Delhi)...
Dec 03, 2019 by Sainath Reddy
Cleartrip Private Limited - Refund of Airline Tickets cancelled by cleartrip Open
Dear Sir / Madam, I am writing to you to raise an issue about Airline Tickets and Fares The issue that I have experienced was: I booked a flight ticket on (**-Aug-****) from Istanbul(SAW) to Sharjah (SHJ) travel date on **-oct-**** time *...
Dec 02, 2019 by Sayeed ahmed
Sharma Travels - Did not show the places mentioned in the itenary Open
I booked wayanad family trip package from a franchise of make my trip: sharma holidays, First, I booked for coorg package and later when I asked if I could change the location they suggested wayanad and took *,*** as cancellation fee. I agreed...
Dec 01, 2019 by Priyanka Bollaboina
Ola Cab Ola Money - Ola Ride paid driver but ola cab raised bill and harrasing for payment Open
I booked ola cabs on **nd October **** for Airport, I paid driver cash Rs ***/- + some tips. After ride over I got sms that I used zipcash, if not send us email and call. I did both. I got complaint number . Next day the closed complaint w...
Dec 01, 2019 by Bhupendra Banodhe
Cleartrip - GST INOVICE NOT PROVIDED Closed
I booked * rooms for * nights through cleartrip mobiles application for hotel LE GRANDE MUMBAI, dated November * to November **, ****, my trip ID is ************. As I given my GST details they are not providing me GST INVOICE, ...
Nov 27, 2019 by Shrikant lakhlani
Ola - Ola Harrasing for payment Closed
Hi, I had booked auto through Ola using ola money, but later Auto-driver refused for that service and took Cash from me. I had informed the same to the customer service agent who spoke to me and she had a call with the auto driver and confirmed...
Nov 27, 2019 by Jayanthi
Make My Trip - Refund not provided Closed
Hello i booked rail ticket from Mathura Jun Bhopal Jun .I cancelled the train with certain reason and i paid the amount by debit card ***.when i cancelled the train option of refund reflected clicked on refund it showed that *** amount will be ...
Nov 27, 2019 by Santosh patidar
Oyo - Amount Not Refunded Open
I have booked the hotel on ** oct **** by using OYO and done online payment. when i was trying to checked in that hotel that hotel is refused to checked-In than oyo promissed that they will refund my money. i have sent them so many mail all t...
Nov 26, 2019 by Rishi Singh Rajawat
Zoom Car - Zoom car charging a fine with false claim Open
Sir, I booked a zoom car on **th November **** and checked all documents of the car including RC prior to taking the car and returned the car on the same date with all documents. But now after payment, they are emailing me that RC is not presen...
Nov 25, 2019 by GOPAL SINGH
IRCTC - Refund not provided Closed
I booked a counter ticket from New Delhi to Vadodara. But I got message just * hours before that my ticket is not confirmed. Station was far from my location and when I went there at enquiry office they said ask TC if he can confirm an give a s...
Nov 25, 2019 by Harpreet Kaur
Ola Cabs - Charged more than estimated cost Closed
When I booked the ola auto it showed me rupee of *** . After the ride I was asked to pay rupee of ***.How can it show this much of difference ?This is utter waste of money....
Nov 24, 2019 by Champa
Zoom Car - Wrong charges demanded Closed
I BOOKED ZOOM CAR AND CHECKED THE RC IN VEHICLE DURING PICK UP BUY NOW THEY ARE SAYING RC ISN'T THERE AND CHARGING A FEE OF RS 10000...
Nov 24, 2019 by GOPAL SINGH
Oyorooms - Refund not received Closed
Very bad experience from OYO I booked room at Khodal dham Kailas hotel at date */**/**. at that day local festival is there. book hotel by prepaid mode for easy check in. but on booking day at **:** PM hotel owner call me and say dont come at...
Nov 23, 2019 by Kiran Prajapati
Hotel yellow pagada - Extra money charged Closed
We booked * rooms for * people for **** and reconfirmed it after reaching the hotel but they charged us double after our stay ended denying the talk about the rs.****/room...
Nov 22, 2019 by Sandeep kumar jain
Goibibo and OYO - Didn t allowed to Checked In at Hotel Booking through Goibibo Open
On **/**/**** I have booked Oyo ***** Hotel Aerosky Residency through Goibibo. I have fully paid total amount of Rs. **** and got the Invoice from Goibibo as booking confirmation. I reached hotel on *:** PM and shown my booking detail to the m...
Nov 22, 2019 by Sabyasachi Banerjee
Shreenath travel - Money refund issue Closed
booked the ticket for journey from Shirdi to Vadodara on ** Oct ****, but travels agency owner called me and inform me that his bus is broke down, so bus is not able to visit to shirdi and told me also that, your money will be refund with i......
Nov 21, 2019 by Raosaheb sangale
OYO Rooms - Oyo Refund not done Closed
Hi , I have booked resort through oye and when i reached the property , they denied saying that from past * months they are not accepting any oyo booking .Later had a discussion with customer car executive , they have agreed for cancellation an...
Nov 21, 2019 by Anoop KR
Ease my trip - Money of Rs 6768 deducted but ticket not booked onat 6 11 pm Closed
While booking air ticket through easemytrip yesterday first transaction of amount Rs, **** has been deducted from my syndicate bank account but ticket not booked at *.** PM on **.**.****, again I was booked the tickect and same amount of Rs, **...
Nov 19, 2019 by AMBIKESH KUMAR MISHRA
UBER - Trip started and ended without passenger and got billed for that Closed
I had booked the Uber Auto on **th Nov **** at around **:** am from the destination: Lido Mall, Swamy Vivekananda Rd, Halasuru, Bengaluru To: SR Layout Murugeshpalya, Banglore And the expected fare was around between Rs. ***-*** as shown ...
Nov 18, 2019 by Ratish Ravindran
Goibibo - Hotel location is not same Closed
Hotel i booked and hotel actually located is not same...
Nov 18, 2019 by Hari krishnan
OYO Rooms - Money not refunded Closed
I online booked hotel room Stay@home in Pune on OYO portal and and made payment of Rs *,***/- on **/**/** for the period **/**/** to **/**/**, booking Id NTMZ****. While I reach Hotel for check in , Hotel manager denied by saying there is no ro...
Nov 17, 2019 by Durgesh Singh
Red Bus - Denied for Refund Open
I booked a bus(Yellow Pedal) through Red Bus from Delhi to Kanpur for **th October,**** **:** PM from Akshardham metro station for amount Rs.**** for two people.I was having only a ticket with bus details. I reached the boarding point at **:PM...
Nov 17, 2019 by Abhilasha Mishra
Goibibo - Money not refunded Closed
Hi, I had booked a Jet Airways ticket for travelling date ** Jun **** from Mumbai to Lucknow with PNR No. BCTLRB**. Due to airlines crisis my journey got hampered and I was unable to travel. Its been now going to be * months but I havent rec...
Nov 16, 2019 by Mohammed Abdulsatter Vaid
IRCTC - Refund not provided Closed
We had booked a full Bogie (Compartment) in Train, that time they had taken ***** deposit amount which they sid they will return after completing the journey. they even took the bank details from us ad they will refund the deposited amount but ...
Nov 14, 2019 by Bhavesh Batawale
Cleartrip - Amount Debited but ticket not booked Closed
I have done Flight booking from Cleartrip on **th June and payment was done from ICICI credit card. Amount was debited and ticket was not booked. I have instantly confirm with ICICI customer care and they confirm that if ticket was not booked t...
Nov 14, 2019 by Ravi Tanwar
Goibibo company - Seats not provided Closed
I was traveling from bhopal to Mumbai by flight air India flight number A* ***, or boarding no. ***, seat no. **b,and my ticket and seat booked by goibibo, but goibibo already deducted money onw my account, for seat or travel, goibibo couldn'...
Nov 13, 2019 by Pancham singh
Kpn Travels - KPN Travels Bus Delay Open
On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked the ticket from redbus.com price of ***.** INR. On Nov **th, ****, I had scheduled to go Bangalore from Salem via Bus from KPN travels. I booked t...
Nov 13, 2019 by Marimuthu Vijayan
Legendbusservice - Refund not approved Closed
Http://www.legendbusservice.com/ This bus operator is not approving my refund since * days. Contact person - Lalit Sharma Contact no. - ********** Following is the problem happened and irresponsible behaviour - I Booked A Bus Ticked...
Nov 12, 2019 by Amit Kumar Sharma
PayTM - No refund received of bus cancellation Closed
I booked a bus ticked from paytm on ** october. Journey was on * november. When I called on **********(number given on sms of booking) in afternoon to enquire of bus location for boarding the operator told me bus is cancelled. As journey wa...
Nov 11, 2019 by Amit Kumar Sharma
Experience Andamans - Poor service by company Closed
We have planned a trip to Andaman through Experience Andamans company. They had promised **x* support and any issue will be resolved right away. After * days of our trip, when we reached Port Blair on ** Nov ** at around **** hrs, we have been ...
Nov 11, 2019 by Madhu MS
Make My Trip - Less refund of cancellation amount Closed
We have booked Flight tickets trough make my trip for our Director and his wife from CCU-Varanasi-CCU on *th and **th with zero cancellation assurance. Lately, when we tried to cancel it, they didn't returned us the full amount though it was a...
Nov 11, 2019 by Devika
Ola - Loss of Baggage and Forceful Unauthorised Billing Open
I have been an Ola customer for a long time. My registered phone number with Ola is ********** and the registered email is nkchoudhary.ciil@gmail.com. During my last trip to Delhi, on **th August **** (Sunday), I booked an Ola rental for the f...
Nov 10, 2019 by Narayan Choudhary
Air India Airlines - Air India flight cancellation and refund issue Open
I had booked a flight ticket for * passengers from BBI to HYD and HYD to SAG. Both the flights got cancelled. The flight dates were *nd of nov, ****. Till now there is no response from Air India regarding the refund. I had multiple conversation...
Nov 09, 2019 by Jijnasu tripathy
Oyo Life - BOOKING CANCELLED AT SAME DAY BUT NO REFUND FROM OYO LIFE Open
Hi, I've moved to pune on **th Sep **** from Noida and booked one OYO Life room near laxmi chowk in OYO LIFE PUN*** Near Laxmi Chowk Hinjewadi Ph * chaitanya pg **, Marunji Rd, Hinjawadi Village, Hinjawadi phase *, Pimpri- Chinchwad, , Pune, , ...
Nov 08, 2019 by Bhoopendra Singh
UBER - Too much Toll Tax Charged Closed
I booked a cap on *th Nov from Vasundhara, Ghaziabad to Shahdara, Delhi. Initial amount shown to me was Rs. *** (this was including Rs.*** toll tax) but i end up paying Rs. ***.**. Actual toll tax for this trip should be only Rs. *** as shown e...
Nov 08, 2019 by Ankit Jain
Ola - Extra money charged Closed
I booked ola mini vide CRN ********** for *.* km ola charged *** rupees during day time while the actual fare was RS *** The detail bill is as under base fair **, distance fair **.*,ride time fair **.** waiting fee *.** fare increase ***.* ...
Nov 08, 2019 by Prabhat kumar verma
Makemy Trip - MakeMyTrip not refunding my Money Open
Booking ID: NH************* I booked a hotel well in advance for me and my wife in Kannur, It was a OYO room booked through MakeMytrip. I have been a regular customer of makemytrip from several years( you can see my bookings under my name/e...
Nov 08, 2019 by Vignesh Mallya
Make My Trip - Flight cancelled ticket refund issue Open
I have booked my tickets through Make My trip. COM website on **th of march **** from Dammam (Saudi Arabia) to Rajkot. My Booking ID is NN*************. Unfortunately, Jet airways stopped all its flights, I canceled my tickets but still, I ...
Nov 07, 2019 by Mahesh Ghanshyambhai Joshi
Goibibo - Chandigarh hotel scam by goibibo Closed
Goibibo should be blacklisted, have done biggest scam with me, first took my money as a hotel booking when reached hotel in chandigarh the hotel wasnt tie-up and contract with goibibo and denied to return my money, i booked at *th of november a...
Nov 07, 2019 by Hirdesh saxena
Redbus - Bus pickup district cancelled without information Closed
I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...
Nov 06, 2019 by Kumari Vandana
Redbus online booking - Fraud in online bus ticket booking Closed
I booked online two bus tickets from ISBT, kashmiri Gate Delhi to sikar with redbus the other day I,e *th November ****They sent me confirmed tickets of *th November **** . Boarding time was *:** am . I really he'd to the bus stop early and enq...
Nov 06, 2019 by Yatendra Kumar Sharma
Ola Cab - Excess charges collected and no refund Closed
CRN**********,OUTSTATION CAB BOOKED,ESTIMATE FOR ** KM RIDE AFTER COUPON CODE DISCOUNT OF RS.*** WAS DISPLAYED FOR AMOUNT RS.***,LATER BILL FOR ** KMS COLLECTED,COUPON CODE DISCOUNT NOT GIVEN AT TOME OF FINAL PAYMENT,RS.** FOR INSURANCE WHICH ...
Nov 06, 2019 by KIRTIKUMAR C THAKKAR
UBER - Driver refused to drop me to my destination still Uber charged me for the ride Open
I had booked an uber on *th November **** at Around * ** pm at Mumbai domestic airport. Driver came at the pick up point and me along with my wife and son sat in the cab. Then driver refused to drop us at given destination saying his cab has so...
Nov 06, 2019 by Rakesh More
Ola Cab delhi - Very bad service by Ola cab Closed
Ola Service & Driver was very Bad No bady can Help of child patients ,Mera beta jo * years ka hai jisske Leg me thori problem hai jisko mai Jaipur Golden Hospital me Treatment kara kar Ghar Narela ke liye Ola Cab booked kiye or ** minute me ola...
Nov 05, 2019 by Satish kumar Jayswal
Ola Auto - Wrong information given Closed
Today i booked the ola CRN ********** at *.** *m from urappakkam to tambaram. I recieved call ftom driver and i guided him to reach him the boarding point. I checked with the auto number and i found it was different from the one i recived. I d...
Nov 05, 2019 by Jasmine
Easemytrip.com - Refund not received Closed
I booked bus ticket from easemytrip and the ticket was cancelled by the bus operator .I notified the easemytrip and they said they will get the refund.After ** days still they have made no progress on the refund part....
Nov 04, 2019 by Karthikeyan
PLAN ONLINE TRAVELS PVT LTD NEW DELHI - REFUND OF AIR FARE PAID IN MAY 2018 Closed
I have booked ** air tickets to kedarnath in may ****. Rs.****** is the amount paid. Rs.****** was returned after one year. ***** is due from them. The trip was cancelled by airlines only....
Nov 04, 2019 by Natarajan
Ibibo Group Private Limited - PNR NO EFDFTO Open
I booked a flight from goibibo on ** march **** PNR NO - EFDFTO NEW DELHI TO PARIS Jet Airways i have not got my money refund till today ...
Nov 03, 2019 by Arpit Chugh
OYO Rooms - Refund of my hotel booking Closed
As i have booked an hotel name-spot on ***** hotel siddarth from **/**/** to **/**/** and during check we have paid **** rupees to the hotel manager and my booking id-icua**** we have went for work at * pm and come back to hotel at *pm and we s...
Nov 03, 2019 by NISHIKANT GUPTA
Makemytrip.com - Refund for cancelled Jet Airways flight Closed
*-I booked two tickets (two seniors AMAR NATH TANDON **, Mrs. NALINI TANDON **) from Toronto to Delhi and back with Jet Airways through M/S Makemytrip.com. Copy enclosed *-We completed the onwards journey (Toronto to Delhi) as per schedule. ...
Nov 01, 2019 by Amar Nath Tandon
Saffron Caravan - Tour cancelled by the tour company and money not refunded Open
My wife and I, a resident of Kolkata, had booked a tour to Italy on the **th of June **** from Tuba Fatima who is a director of the tour company Saffron Caravan operating from Delhi. We had decided on a tour package of * Lakh per person (* Lakh...
Oct 28, 2019 by Ravi Pratap Singh
Makemytrip (india) Pvt. Ltd. - Charged Extra Apart from Invoice Amount Closed
Here is the list of things happened for my iterinery Booking • I started Looking for options from BLR-Dallas and MAA-Dallas • And I found MAA-Dallas for Three Members (* Adult+*Child+*Infant) around ~*****Rs from both Makemytrip and Goibi...
Oct 28, 2019 by SANDEEP REDDY YANDRA
Ashok Tours Travel - Cancelling bus tickets during festive time Open
I had booked bus tickets from Bhilwara to Gurgaon on Aug ** and the ticket was cancelled and the operator gave a vague reason that the bus itself was cancelled. Because of this I had to go using a car which costed INR ****. It was the weekend...
Oct 27, 2019 by Himanshu Somani
Goibibo - Refund not given Open
Hi, I booked the return ticket from Indore-Singapore and Singapore-Indore (Cost:- *****). I took the flight from Indore to Singapore but due to some reason I wanted to reschedule my return flight to some other day. I called customer care cen...
Oct 25, 2019 by Prateek
Redbus.in - Cheating by redbus in Closed
I booked * tickets from hyderabad to jagdalpur on **.**.** in rajdhani travels at redbus.in, but the bus service got cancelled which was found when i called to phone no's provided along with e-ticket. The same was taken to redbus.in to get my ...
Oct 24, 2019 by Rajesh Somala
Traveller - Fraudster Travel CompanyCheating Case Open
*) I had booked a Land holiday package on **.**.** with *rue Traveller for me & my wife for Singapore from *th Dec to **th Dec ****. *) The total package cost was Rs.***** including Hotel rent, VISA fees, Sight Seeing & transfers costs, GST t...
Oct 22, 2019 by Kamaldeep Singh
Ola - Charged incorrectly on cash trip Open
I was overcharged on my cash trip. It was very very very bad service from ola. I booked a cab for rs *** and after completing my ride the driver asked me ****. The driver took ** minutes on petrol pump, took extra and long way instead of map an...
Oct 21, 2019 by Harsh Srivastava
Oyo - False booking done by Oyo Open
GETTING TOO MUCH DISAPPOINTED ON OYO SSRVICE I AM FORCED TO WRITE THIS I am facing tremendous trouble in an oyo Hotel booking since past *week with no resolution I have booked oyo ***** ha LA ri guest house, cherrapunji,Meghalaya *-*weeks...
Oct 20, 2019 by Avhishek Chatterjee
Tsrtc - Ticket cancellation Open
As we have booked tickets in TSRTC KPHB to Vijayawada on **th Sep'**** service no:****, seat no:*,*,* and * journey date *th Oct'****,*.**pm.Unexpectedly we received message from TSRTC at *.**pm on *th oct'**** "the service no:**** has been ...
Oct 19, 2019 by Jagadeesh
Oyo - OYO unethically booking room at a ruined old hotel using fake old images on mobile application Open
Booked an Oyo room at Oyo **** - Golden Park Kirti Nagar on **th October ****. It was a prepaid booking without refund option. The pictures shown on the mobile application were decent and hence, I made the full payment for the room beforehand. ...
Oct 19, 2019 by Arpit
Goibibo - Harrasment by hotel staff Open
We had booked our room on **-**-** at *:** pm in Hotel Amulya Inn(OYO*****) located in Bihar Sharif, sherpur. When we entered the reception, the receptionist/owner denied to allot us our rooms which we have booked and started abusing and harass...
Oct 17, 2019 by Noni Bepari
Ola Cab - Ola cabs took fare twice Open
On ** September **** I have booked ola cab from pali hill to thane fare was *** first I was trying to pay by debit card but due to network issue it didn't happened so I choose the option cash payment during ride my bank account deducted *** pay...
Oct 17, 2019 by Vidya Subhash Patil
Makemytrip - Check in Denied for reserved and paid hotel Open
I would like to share my bad experience with #MakeMyTrip. I made a reservation (NH*************) for a hotel in Hyderabad from **th Oct **** to **th Oct ****. I paid the amount in full. When I went to the hotel to check-in, they denied the che...
Oct 15, 2019 by Jibin vadakkethalakkal antony
Booking.com - Hotel Owner Denied Check In Open
We booked * rooms in SPOT ON ***** Trozan Guest House SPOT via Booking.com for one night sat at Tabo. After reaching the property the owner denied us to stay and said that there is no such bookings in your name. The palce is isolated one and al...
Oct 14, 2019 by Shanti Swarup Biswal
RedBus India - Bus service not provided Open
Sir i want to register a complaint regarding my bus travel(REDBUS.IN).I booked a ticket with redbus for **th Oct(Manali to Delhi) for Volvo AC HIMSUTA SCANIA *+* for * persons for which I was charged Rs*****/- On the date of journey when I rea...
Oct 14, 2019 by Shanti Swarup Biswal
Goibibo - Fraud by goibibio Customer Care kolkata Closed
Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...
Oct 12, 2019 by SWAPAN KUMAR DUTTA
Oyo - Room not provided Open
I have booked * rooms in Hotel Ganapati TEZPUR online for my marriage but they have not provided me any single room as they told me that it's a very low rate. I want very strict action against the hotel....
Oct 12, 2019 by RAJ SAIKIA
Ola Cab Kolkata - Ola Cabs Fare charged very high than shown at start of trip Closed
I booked a Ola trip (out station-CRN**********) from Dharmatola , Kolkata to Balasore, Odisha on **-**-**** evening. During booking it showed a estimated price of Rs ****/- for one way trip of *** KM which is true. Upon arrival at destina...
Oct 12, 2019 by Sushanta Rana
Make My Trip Pvt Ltd - Ticket Automatically cancelled and some random ticket got booked from my account Open
Today out of nowhere i got a message from MMT that my ticket got cancelled and refund has been issued(Refund being **% of my ticket price) and will be credited to wallet. Also when i logged in to the account i could see another ticket booked to...
Oct 05, 2019 by Siddhant Nagar
Prestige Holiday Resorts Llp - Membership Refund Open
We have fraudulently signed / bought Sale & Purchase Agreement (For Membership) worth Rs. * Lakhs on **th April, **** at their Jaipur Office (India) from M/s. PRESTIGE HOLIDAY RESORTS LLP (Karma Group). We had deliberately opted loan from their...
Oct 03, 2019 by GAURAV RISHI
Acquaint Tours and Travels - Cheating by travel company Open
We South Yatra Tourism from Mumbai had booked a Tour for Raan of Kutch for the month of December for our Guest through a Gujarat based travel Agent Acquaint Tours and Travels. The person in charge is Mrs. Priyanka here contact details as below ...
Oct 01, 2019 by Vijay Menon
Goibibo - Compensation for causing financial and mental sufferings Open
I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my passp...
Sep 18, 2019 by Jayjit Das
Travel Triangle - Travel Triangle did fraud booking Closed
I and my husband booked a trip to Bhutan through Travel Triangle for the month of Aug **** and paid the initial instalment of **,***. On *th Aug the Travel Agent (Valley Tours and Trek) informed us that we won't be able to travel due to PM Modi...
Sep 08, 2019 by Rupali Basu
India Ghoomo - Refund is not being given Closed
The guy named Prashant of India Ghoomo booked a package to Bali for Rs .**,***. Two days before the departure date it was known that the travel agency hadn't booked the air ticket and only blocked it and the accommodation and other things were ...
Sep 08, 2019 by Pavan Kumar Singh
Oyo - Extra charge applied by OYO Open
I want to share my experience with OYO. It was the big mistake of my life that I booked a room with OYO. I booked a room in Agra for two days only but when I reached the hotel Riviera Taj Nagari phase * and entered the room was so smelly and ca...
Sep 08, 2019 by Dalip Kumar
Oyo - Not allowed to stay in hotel Open
I booked * rooms in la Habana beach resort and club Goa. I got confirmation call also * days before but when I reached the hotel the receptionist guy told me that they are not taking any Oyo entries anymore. I didn't get any help from Oyo and a...
Sep 08, 2019 by Nikhil verma
Goibibo - Goibibo online hotel booking fraud Closed
I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...
Sep 07, 2019 by Anirban Gupta
Goibibo - Complimentary breakfast not given Open
Booking ID - HTLXSHGF6J When I had booked tickets through the Goibibo app for the hotel "Zone By The Park, Kolkata". It was showing 'Complimentary Breakfast'. However, the e-booking did not mention it nor was it honoured at the hotel....
Sep 07, 2019 by Ankush Bora
OYO Rooms - Oyo rooms not refunding the money Open
I booked an OYO for *th September when I reached the hotel they said they are not entertaining customers who have made an advance payment of the room. I contacted the customer care but nobody helped and then they made a fresh booking for which ...
Sep 07, 2019 by Himani Bihagra
Ola - Refund is not processed since more than 3 weeks Open
I booked return ola outstation on June **. At the time of booking total fare was **** and we did not take the car on any other route. However, the total bill was around ******. After raising this concern ola found that we were charged **** extr...
Sep 07, 2019 by Rajat Luthra
Goibibo - Accommodation not provided and refund Closed
I have booked a hotel in Lucknow on * September ****. I have made an online payment. When I reached hotel they refused to check-in because of online payment. They say they are not accepting online payment when I call in goibibo they say that th...
Sep 07, 2019 by Anmol Singh
Red Bus - Refund not received Open
I booked a ticket from Allahabad to Delhi. Actual time was **:** pm. Arrival time at Delhi was *:** am. But the bus arrived in Delhi (Mayur Vihar) at * am. Bcoz of that, I missed the next bus which is from Delhi to Ludhiana whose scheduled time...
Sep 06, 2019 by Gaurav Chauhan
Goibibo - Goibibio and oyo are fraud Open
I had done booking through goibibio in Mahabalipuram on **nd Aug **** for *th Sep **** in the hotel: capital O * **** Sea Breeze resort. I got the e-ticket and confirmation mail and I paid for that property also. In last-minute, they are telli...
Sep 06, 2019 by Sunpriya Swain
Yates.com - Non refund of tickets Closed
I have tried to book * train tickets from Visakhapatnam to Champa amount *,***.** on **/**/**** but not booked due to the fact that my email ID was not feeded on IRCTC. Amount debited was not refunded....
Sep 05, 2019 by S g k reddy
Goibibo - Refund not done yet Open
Goibibo has not refunded my money for travel in Jet Airways flight which was on July **, ****, which was cancelled by them. No proper response and once they tried to close query emailing me that "as there is no response from your side the issue...
Sep 05, 2019 by John Mary Emmanuel
Goibibo and OYO - Hotel booking fraud Open
I booked a hotel from goibibo hotel Oyo ***** hotel Classio Inn. I done the payment also but when I reached hotel they said the hotel is closed from last * days as there is case registered to this hotel. So we cannot stay here. I lost my money ...
Sep 04, 2019 by Mohd Bashir
Ola Cabs - Overcharged on the ride Open
I booked ola cab on *-sep-** CRN **********. I successfully made payment through Google pay for Rs. ***. Still, the driver demanded payment in cash. I had to pay Rs. *** in cash also. Thus, I paid twice for the same ride. Tried contacting ola c...
Sep 04, 2019 by Aakanksha
Makemytrip - No refund for cancelled hotel booking Closed
Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...
Sep 04, 2019 by Mahesh
Ease my trip - Refund not received from ease my trip Closed
I booked a ticket from Easemytrip.com on **/*/** where my first two transactions were failed and for the third transaction, the ticket has booked. But for the first two transactions, they deducted the amount from my bank account of Rs *****/-. ...
Sep 03, 2019 by Partha sarathi das
Goibibo - Hotel manager not give room as per mentioned in goibibo Open
I had booked one ***** Hotel Silverton spot at Jalandhar with booking id HTLVKFKPAU on ** Sept ** from Goibibo app. There is nothing mentioned over there about AC and Non AC rooms. But, when I entered in hotel reception person, denied me to giv...
Sep 03, 2019 by Parkash chand
Make My Trip - Refund for the flight ticket Closed
I was trying to book a flight ticket from Manama to Kozhikode. But the ticket was not booked even after making the payment. Money has got deducted from the account (Rs. *****/-). I have contacted make my trip multiple times. I have the recordin...
Sep 03, 2019 by Mehana Rahim
Makemy Trip - Fraud by Make my Trip Open
Booked air ticket and paid for particular seats. Though confirmation was not allocated the seats on the day of flight with excuses of system failure. Further on holiday through MMT the services provided were not up to the mark. It had a lot of...
Sep 03, 2019 by Suresh Dharmajan
Excellent Holidays Madurai - Promised service not provided Open
I booked a tour package of Rs ***** + ***** for the ticket. Total amount - ***** given by me. In ***** package he would provide us Day *. Madhuri to Rameshwaram taxi + Rameshwaram stays + Rameshwar sightseeing like Dhanush Kodi, Panchmukhi H...
Sep 03, 2019 by Monika Pathak
Goibibo - Confirmed hotel booking not honored Open
I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...
Sep 03, 2019 by SHAMBHONATH KARAHALLI
Ola Cab - Ola driver cancelled my ride Open
I booked an ola cab. The driver called me for the location and after knowing the location he acted as if no network. Again I called him he started making fun of me and abused me. He started mocking me and forced me to cancel my ride. I said I c...
Sep 03, 2019 by Mohammed riyaz ibrahim
RedBus India - Ticket not confirmed Closed
I booked Mangalore to Belagavi on ** December ****. The payment complete but ticket not confirmed. Still not solved from ****. TRANSFER- UPI/DR/************/redbus @a/UTIB/redbus@axi. This is transferred amount details....
Sep 02, 2019 by Krishna Marathi
Makemytrip.com - Refund not received on international flight cancellation Open
I had booked an international flight from Delhi-Germany-Italy-Toronto and Toronto-Zurich-Delhi on * aug** and ** aug** respectively. The Schengen visa got rejected just a few days before the flight and we requested makemytrip.com to initiate ca...
Sep 02, 2019 by Umashankar singh
Goibibo.com - Hotel does not allow check in Open
Booked a hotel through Goibibo app under booking Id HTLM**JM** for Oyo ***** Hadoti Resort for **/**/****. To my surprise, the hotel management did not allow us to check-in due to non-transfer of payment from Goibibo to the hotel for the last t...
Sep 01, 2019 by Alok Gupta
Indian Railways - Package not delivered Open
I booked a bike from CTC to MXN junction via HWH on ** August ****. My PRR no is **********. It's more than ** days now. Till now I've not received my bike at my destination station. Why this much late?...
Sep 01, 2019 by Sashanka Sekhar Dash
Ola Cab - Extra money charged by Ola cab Open
On ** Aug **** approx ** pm, I booked Ola cab. At the time of booking fare shown by Ola is estimated Rs *** but after completion, my journey bill came to me of Rs *** approx double fair. There is no toll tax, No traffic, No waiting fees etc. ...
Sep 01, 2019 by Inspector Subhash
UBER - Charged for a trip that I didn't take Closed
I booked an Uber auto to travel to a place that was * km away. However, when I was assigned a driver the driver automatically started the trip without me. Furthermore, I called him and he said that he is coming to me asap. However, he drove awa...
Sep 01, 2019 by Garvit
Goibibo.com - Refund not credited Closed
I have booked irctc ticket. Unfortunately, that train cancelled due to flood. Its been two weeks but still, I didn't get my refund....
Sep 01, 2019 by Junaid kk
OYO Rooms - Complete refund not processed Closed
I booked a room in OYO on Aug **-**rd. In spite of no room availability, OYO still accepted the booking and charged the amount. Later I was asked to check-in to another substandard hotel. I had to refuse for the same as I felt the new hotel whi...
Sep 01, 2019 by Smiran Mathew
Redbus - Not picked up by bus operator even though I was waiting on time in pick up point Open
I have booked a seat in Redbus in Parveen travels on ** September ****. The seat got confirmed, the amount deducted *** rupees. I called crew number at *.** pm from my pickup point. My boarding time was * pm. Crew guy told wait their pickup cab...
Sep 01, 2019 by Balaji D
Hotel golden gate - Hotel booking not done Open
I had booked a room through Oyo in this hotel and when I went to check-in I was denied. They are saying that the price is high now when they have allowed Oyo to make a booking for them how can they say that the price is low. That is their probl...
Sep 01, 2019 by Abhishek thapa
Goibibo and OYO - Booking denied at property for non receipt of information Open
Booking denied at the property on arrival at the hotelon **st aug **** even after advance payment made and confirmation received from goibibo. The response/treatrment from both goibibo and oyo were disgusting & frustrating. Being a lady I was m...
Aug 31, 2019 by MONICA BHATTACHARJEE
Goibibo - Complaint against Goibibo lady agent Open
This complaint is in against a dumb lady agent. I called on ** Aug ****, regarding a query on how to get the amount of train tickets that I'm going to lose because of flight cancellation. My query was: Initially, My flight was on ** Nov ****,...
Aug 31, 2019 by VARUN GUPTA
Goibibo - Refund not yet received for a cancelled ticket Open
Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...
Aug 31, 2019 by TARUN KUMAR REDDY
Ola Cabs - Unprofessional ola driver and mental harassment Open
We had booked an ola for * hours package. After loading our luggage in the cab and having sat down, the driver started asking questions like how will you pay in cash or ola money, where all are you going, why are you going etc. Then he said i d...
Aug 31, 2019 by Vinod Bakshi
Goibibo - Check in not allowed Closed
I planned a visit to Dehradun and booked Oyo **** Hotel Central Park Inn, Dehradun with Booking ID HTLTPYNVMN for **-** August. I booked this hotel on July ** i.e., ** days in advance. On August **, I reached hotel around **:**PM. When I entere...
Aug 31, 2019 by Priyanshu Kumar
Ola Cabs - Payment made but showing pending Open
My father booked a ola auto from his number **********, on **st June **** and the fare shown to him while booking was Rs. *** payable in cash. After reaching the destination Divisional Railway Hospital at M G Railway Colony in Bangalore, the au...
Aug 30, 2019 by Sudipto Mitra
Amar Travels - I couldn't avail journey from Mathura to Jaipur which I booked the travels through paytm Open
I booked the Amar travels from Mathura to Jaipur at *:**pm on **nd August through paytm. Since I am first time in Mathura, auto driver dropped me near by the boarding point * hour prior to departure. I was waiting in the bus stop and I tried to...
Aug 30, 2019 by Gleetus thimothy
OYO Rooms - OYO Rooms didn't refund my full money Open
I booked hotel through OYO rooms and paid full amount also but hotel management denied my check in due to low tariff issue.I called OYO help desk on same day, oyo help desk asked me to pay Rs.**** to hotel management and assured me to refund fu...
Aug 30, 2019 by Raj Mondal
Oyo - Oyo refund not received Open
I booked an Oyo on the date of */*/**** booking ID NRTF ****. I paid the full amount but I can't able to check-in some reason. So I contacted Oyo assistant they only cancel and initiated refund but till now I didn't get my money. I spoke with O...
Aug 30, 2019 by Dhilipan
Goibibo - TDR option not available Open
Hi Team, This is a complain against Goibibo for not giving proper solution. I booked a train ticket on *th august from pune to mumbai. Due to floods, the train was diverted from daund and didnot cross Pune. I filed a TDR in goibibo app within...
Aug 30, 2019 by Taposh Acharyya
Ola Cabs - Driver cancelled the cab I booked 3 times Closed
I have booked my cab this morning * times and they cancelled my cab all the time....After booking the cab I called them and all of them said that they are coming but they cancelled after it just because of it I missed my intercity train and I h...
Aug 30, 2019 by Himanshu
Makemytrip (india) Pvt. Ltd. - MakeMyTrip did fraud Open
We booked our return tickets with MakeMyTrip from Mumbai to Chennai for * of us. **hrs before the flight, I get an email saying the tickets have been cancelled by us when we never instructed the cancellation. I called up Makemytrip but as per t...
Aug 30, 2019 by Taher ali moiyed
Oyo Holidays - Refund no initiated by OYO Holidays Open
I am being harassed by Oyo holidays from last * months for my refund against the booking id mentioned above. I had booked my honeymoon trip to Bali, Indonesia from Mr Vikas Sharma (Sales Rep) at Oyo holidays and transferred the initial payment ...
Aug 29, 2019 by Rohan Sharma
Make My Trip - Claimed amount not received Open
I am the F* visa student travelling to the USA for the first. I booked a flight from Make my trip. My itinerary is Bangalore (BLR) to Abu Dhabi (AUH) Alitalia by Etihad Airways. Abudhabi (AUH) to Rome (FCO ) Alitalia by Etihad Airways and fro...
Aug 29, 2019 by Manoj
Ola Cabs - Ola driver deceived me and took Rs. 20 extra Open
On ** August ****, I booked a micro variant of Ola near NLIU Bhopal and my pick up location was Flamingo Campus, Aakriti Ecocity, Bhopal. I reached the pickup point after * minutes. The driver demanded Rs. ** extra in the fare and he told me th...
Aug 28, 2019 by Aditya Singh Chouhan
Ola Cabs - Charged extra money Closed
On Saturday **th August I booked an Ola bike from my residence and the amount to be charged displayed was ₹** as the distance wasn’t much, my driver kept talking about a false price surge throughout the journey, and when I reached my locati...
Aug 28, 2019 by Abhilasha Mukherjee
Goibibo and OYO - Checkin rejected by hotlier and misbehave Open
I booked hotel for * days in bareilly, Uttar pradesh vide booking I'd HTLZ*QKJ*G and Hotelier ( Manager of Hotel Dev bhoomi) did not allowed me to check in at goibibo rates and charged rs.*** extra from me which I rejects to give and talk with ...
Aug 27, 2019 by Amit Arora
OYO Rooms - Extra amount charged Open
IM Rajagopal and my booking id VXRZ**** I have booked hotel room through your oyo website, I have paied **** for * days stay. The hotel persons given bill receipt only ****rs...
Aug 27, 2019 by Rajagopal
Goibibo - Goibibo fraud on hotel booking Closed
I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...
Aug 27, 2019 by ROHIT KUMAR MITTAL
Awsometrip - Trip amount taken but neither trip happened not money returned Open
I have booked a trip to Tadoba. As per their package, I paid **k and then **k total **k for the entire trip with Awsometrip. Phone: ********** Priya awsometrip**@gmail.com I paid amount around August *. Every time when I enquire about my mon...
Aug 27, 2019 by Hafeez Abdul
OYO Rooms - OYO Rooms didn't refund money for denied check in Closed
I booked hotel through OYO rooms and paid also but hotel management denied my check in due to unavailability of rooms.I called OYO help desk on same day and cancelled my booking,they didn't refund my money.Almost one month over still they didn...
Aug 27, 2019 by S.BALAJI
Goibibo - Fake booking by Goibibo Open
I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...
Aug 27, 2019 by Mustafa Jamal
Make My Trip - Bad cab service Closed
Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
Makemytrip - Wrong hotel booking and no refund Closed
I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...
Aug 26, 2019 by Sandeep Padhi
Redbus.in - Bus has cancelled without any information Closed
I have booked bus on **th August from Pune to Ahmedabad for **th August. and the ticket number is TN*H******** and PNR is ********. The bus suppose to reach Pune - Wakdewadi- TVS Showroom by **:**pm but its didnt come even *:** pm and we have ...
Aug 26, 2019 by Mehu Bhalala
Goibibo - Compensation for causing financial and mental sufferings Open
I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my pa...
Aug 26, 2019 by Jayjit Das
Msrtc Redbus - Bus left without stopping at pickup location Closed
Booked bus of **:** pm from Hinjewadi phata pune to Borivali Mumbai Shivneri came at *:** pm and left inspite of waving hands at it. Red bus operators and msrtc operations did not receive calls and slammed call on my face. Poor service. No r...
Aug 25, 2019 by Poonam sawant
Oyo - Oyo room booked from official oyo app but oyo hotel denied to check in Open
I booked in Oyo ***** for * adults and * room (for my parents) in name of Kanaiyalal (my father) but when my parents reached there hotel manager denied to check in as they have broke collaboration with Oyo and if you want to check in hotel offl...
Aug 25, 2019 by Ujas patel
Ola Cabs - Driver cancelled the ride and I was charged Open
I pre booked ola outstation from Delhi to patiala * hours before the ride. According to ola's policy the driver information was shared with me one hour before. Right next second th ride was cancelled. I called th driver Yusuf to ask why would...
Aug 25, 2019 by Abheyjeet Singh
Goibibo - Booked bus ticket with SRM transport through Goibibo Open
I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and n...
Aug 25, 2019 by Karthick
Oyo - Room not provided many times Closed
I have booked a room in oyo kolkata. My booking is confirmed but when i reached the they room are not available in this price .if room not available in this price so why so me in this app.I have wait * hours but oyo team does not help properly....
Aug 24, 2019 by Aif
Ola Cab - Ola cab driver cancelled the trip Closed
Subject: Re: Sorry, We could not schedule a ride for you The cab was booked for my dad (a senior citizen) to be dropped off at Banaswadi Rly station. Hope the importance of the ride at a peak time in this city is well understood at your end a...
Aug 24, 2019 by Vm jayadeesh kumar
UPSRTC - Amount deducted more than estimated bill and none of the tickets were booked money deducted Closed
I was booking tickets from UPSRTC on *th of August, I opted for * tickets, and while doing payment to them it was showing a bill of *** but after typing the OTP for transaction I was redirected to home page and my tickets were not booked, inste...
Aug 24, 2019 by Mukeetuzzama
Oyo - Hotel booking issue Closed
Respected Sir/Madam, I had booked a room dated on **nd August & OYO Executive confirm me Hotel Debdutta at Coochbehar. My Booking IDTXQK****. But after reached on Property, they denied. Because they haven't no room & already inform to o...
Aug 24, 2019 by Munshi Firoz Rahaman
IRCTC - IRCTC ticket amount not refunded after 2 months Closed
I had booked a ticket which i cancelled on **th june. When the amount was not refunded after * week i raised a complaint. Till date they haven't done anything on that. All they tell me that i should contact my bank. Why should I as a custome...
Aug 24, 2019 by Mrinal Harsh
Make My Trip - Hotel check in denied no solution received within standard time Open
Booking ID NH*************. The hotel denied check-in and I booked a complaint at make my trip and they took maximum ** minutes but no solution received within ** minutes. ...
Aug 23, 2019 by Suthirtha Paul
Indian Railways - No refund for diverted train Open
I booked three tickets in AC *st class is Udyan express from Mumbai to Bangalore on **th August. The train was cancelled at the source station (Mumbai) and it was diverted to start from Solapur, due to which we did not travel in it. Since I was...
Aug 23, 2019 by Karan Madhwani
Oyo - Oyo ruined my life Open
After *.* years of marriage and savings of * years, I planned for honeymoon and search for honeymoon packages online. I get a call from Narendra OYOtotalholidays on ** of July ****. I asked him to provide Bali package and while discussion he su...
Aug 23, 2019 by Vinayak kotekar
Yatra.com - Yatra.com did fraud Offered Resolution
We booked our Ladakh package * months before we got at **k and our fellow group members booked just ** days before got the same package at **k why because they negotiated better. The trick is to put the query and show no interest. We can also s...
Aug 23, 2019 by Arti Goyal
Oyo - Service not received Open
I booked oyo property for my stay during ** Aug **** to ** Aug **** period at collection o *** beck began ballygunge, Kolkata and paid the total fare in advance. I arrived at the hotel reception around *:** PM on ** Aug **** in the evening and ...
Aug 22, 2019 by Chandan Vishwakarma
Make My Trip - Charged for service not provided Open
I had booked adventures of Jordan through MakeMyTrip. It was joining directly without flight. I booked my package through an agent and clearly, it stated the price was inclusive of visa fees. He was not very helpful in communication and providi...
Aug 20, 2019 by Shilpa R S
Yatra.com - Wrong itinerary given Offered Resolution
I have booked the ticket from Trivandrum to Riyadh to travel on **-**-****. They have given the route from Trivandrum to Colombo, Columbus to Dubai via Srilankan Airlines and Dubai to Riyadh via Flynas flight. I was informed that I should trans...
Aug 19, 2019 by Kowbathullah Gnaniyar
Make My Trip - Non refund of travel amount Open
I booked a holiday trip and flight via make my trip to Kerala. Just a day after booking floods affected in Kerala. I was about to travel with my wife and an infant and paid ***** rupees to Make my trip for booking confirmation. But when got new...
Aug 19, 2019 by Sameer dhingra
Century Holidays - Cheating by Century Holidays Open
I wish to lodge a complaint against Century Holidays as I have taken Gold Membership to vide above ref ID Nos and I have already paid Rs **,***/- balance Rs **,***/- were to be paid after availing the first-holiday trip, accordingly. I have pla...
Aug 19, 2019 by RAJESH JATANA
Goibibo India Private Limited - Hotel check In denied by hotel management Open
I had booked this hotel for ***₹ for a day on Goibibo App. I went to the hotel reception and told him that I have a booking. He then picked up a tab and checked for the bookings. But my booking did not reflect in his device. Then he started s...
Aug 18, 2019 by Satish Badiger
Goibibo.com - Hotel reservation was denied Closed
I booked a room online through Goibibo.com at Collection O ***** Friends Colony East, New Delhi on Aug. *, ****. Check-in date was */**/** and check out date was **/**/**. Full payment of Rs **** was made online for the same. On *th I reached t...
Aug 17, 2019 by Jyotirmoy das
Goibibo - Cheated and yet not initiated refund Open
I booked tickets in Archana express from JAT to PNBE. I received a message from Goibibo in which time of departure of the train mentioned is incorrect due to which I missed my train. So l want a full refund of the amount which I paid....
Aug 16, 2019 by Upma Sahay
Oyo - Refund not processed Open
Booked an OYO house on the **th of June **** via the OYO mobile app. The partial amount was deducted but the booking was not confirmed (email screenshot has been attached). Called up OYO immediately and was informed that there was a glitch in t...
Aug 14, 2019 by Reehan Ahmed
Goibibo.com - Refund for cancelled flight not provided by goibibo Open
I had booked to and fro ticket from Hyderabad to London via jet airways through Goibibo website for mother and paid rupees ***** along with the travel insurance. Later I had to reschedule the journey on a need basis so I contacted Goibibo for k...
Aug 13, 2019 by Sidhartha Reddy Mandala
Make My Trip - Worst service by Makemytrip team Open
I booked a hotel through makemytrip for my client from South Africa. We had a very worst experience at a hotel so we went to one more hotel. I requested to make my trip people cancel the existing and go for a new booking. The issue finally reac...
Aug 13, 2019 by Surya
Make My Trip - Package not delivered Open
I have booked a package from Make My trip on **rd May **, Executive of MMT Rakesh Sharma (**********, **********) is dealing with me at that time. On **-May-** he is demanding to pay ***** Rs through a payment link he sends me the payment link....
Aug 10, 2019 by VEERU SINGH
Make My Trip - Hotel denied check in after online payment Open
PNR: ********** Booking Id: NH************* They said their minimum tariff is *** and they stopped me to check-in. Kindly followup. Payment is already done. I was very helpless. I tried calling MMT support but their executive said to wait for...
Aug 07, 2019 by Jayant
Antilog Vacations - Promised hotel for which I paid was not given Open
For the Egypt trip with my family, I booked the trip through Antilog Vacations. They took money for Le Meridien Giza which is a * Star Hotel and a superior property and gave me Mercure which is a * star and poor property....
Aug 07, 2019 by Rajesh P Nair
Oyo - At midnight harassment for confirmed booking Open
*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...
Aug 04, 2019 by Rajendra natha bhalekar
Goibibo - Refund not received Closed
I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...
Aug 04, 2019 by Neelkamal chandgothia
Makemytrip - Booked hotel does not exist abroad Open
I booked a hotel I Doha for ** days using Makemytrip. After confirmation, I found out that the hotel address provided is only "street no ***, Doha, Qatar. And the phone number is ******. I contacted the support immediately and they told me tha...
Aug 03, 2019 by Avinash Bharatharaj
Oyo - Didn't checked in hotel and charged Open
Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** includin...
Aug 03, 2019 by Prateek Mathur
Sotc Travel Limited - Tour package not delivered and booking amount not refunded Open
I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...
Aug 03, 2019 by Dinesh kumar tyagi
OYO Rooms - False claims of amenities on App Open
The property that I booked was showing mini-fridge, hairdryer and in house restaurant at the time of booking; all of which are missing when I actually checked in. Customer care team says those amenities are for some other category of rooms. But...
Aug 03, 2019 by Parameshwaran Nair
OYO Rooms - Booking cancelled by OYO but money not refunded Closed
I had booked an OYO room on **-**-**** booking ID (KQIE****), KBR Residency, on **-**-**** I got a call from the hotel that there is a water problem so cancel your booking. After that, I immediately called Oyo and told all my problem on that da...
Aug 03, 2019 by Abhishek chowdhury
Ola Cabs - Ola cabs not refunding my Rs. 243 Open
On *rd July ****, I booked an Ola Cab for Delhi - Gurgaon (CRN **********) and chose the mode of payment as google pay and paid Rs. *** through google pay to ola before the ride ended. However, after the ride completed Ola app showed me to pay ...
Aug 02, 2019 by Bibek Kumar Jha
Yatra - Yatra travel agency does not refund my payment Offered Resolution
I have booked online hotel Marayoor Holiday, Munnar online. My travel date postponed so I have cancelled my booking. But travel company says refund not possible. Even hotel cancellation policy also not says zero refund. I have booked a hotel fo...
Jul 30, 2019 by Sunil Balwantrao Parkale
Makemytrip (india) Pvt. Ltd. - Issue in refund Open
On June **, ****, I booked a flight with Makemytrip for departure date Oct **, ****, Dublin to Mumbai and return on Nov **, ****. The booking did not reflect under the details of my upcoming trip. I contacted MMT via chat and they told me to wa...
Jul 28, 2019 by Anthony Raivellur
Goibibo - Amount not refund Open
I book the ticket from Goibibo from Mumbai to Lucknow by jet airways but after a month we came to know jet airways is shut down. I call jet airways but they said you have not directly booked from here you book from Goibibo so you have to ask am...
Jul 27, 2019 by Sandeep tiwari
OYO Rooms - Cheated by OYO rooms Open
We booked OYO rooms “OYO**** Hotel Rock Heaven” at Naldhera road in Shimla from **th June to **th June ****. We are a family of * (* adults and * kids aged ** years and ** years). When I tried booking the hotel through OYO website or OYO mo...
Jul 27, 2019 by Viren Gharat
Rise In Tours And Travels - Non refund of tour cost on cancellation Open
I had booked a Uttarakhand tour through rise in tours and travels on **/**/**** for tour commencing from */**/**** to **/**/****. The total cost was Rs. *****.** for two people and I paid Rs. *****.** as advance vide receipt no **** dated **/**...
Jul 26, 2019 by Hari kishan sharma
Oyo - Refund is not processing by Oyo total holidays Open
We have booked a tour package from Oyo total holidays. But from the very first day, they just didn't give any importance towards us. They have taken **k from us but still, they are not planning accordingly for the plan. We called so many times ...
Jul 24, 2019 by Snigdha roy
Jet Airways - My amount yet not received Open
I am serving in Indian armed forces. On * April ****, I booked two tickets of Jet Airways flight from Guwahati to Dehradun and Dehradun to Guwahati through udChalo and yatra.com sites. My tickets flights were scheduled respectively on **.**.*...
Jul 24, 2019 by Sunil Kumar Maletha
Ola Cab - Charged higher fare Open
I booked a ride from New Delhi railway station to Defence empire, Tilpata village, U.P. on Friday **.**.** around **:** p.m. *. I booked ola because it is showing fare lesser than uber that was around ***/-. *. I booked only when I have seen...
Jul 23, 2019 by Swapnil Singh
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 23, 2019 by Shomit Goel
IRCTC - Ticket booking transaction shows failed but money is deducted Open
Yesterday I booked a normal railway ticket from IRCTC application. The ticket was never booked and the money was deducted from Bank account through UPI payment mode....
Jul 23, 2019 by Ganesh Dattatray Bharte
Redbus - Booking ticket of bus which does not exist Open
Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...
Jul 22, 2019 by Navin Ramchandani
Makemytrip - Hotel denied check in through Makemytrip Open
I am tired of contacting MMT customer support now. I saw Voxya online which looked helpful so thought of taking your help. This is my entire experience mentioned below: " "I had booked * rooms at Hotel Anant Oyo ***** on *rd June for the price...
Jul 21, 2019 by Karan Sikri
Make My Trip Pvt Ltd - Marketing shabby places as family joints Open
Booked Oyo ***** G capital (Booking ID - NH*P************ through MMT, hotel booking was not honoured and alternate arrangement made in a pick up joint my MMT. Multiple ways to reach them was futile and even there CEO was not sensitive to the o...
Jul 21, 2019 by Jubin
Goibibo - Refund money isn't get Closed
I booked a train ticket in two times. First time *** Rs the second time *** Rs debited but failed the booking. Refund amount didn't get....
Jul 20, 2019 by Jeslin k john
Rachana geological - Not getting response Closed
I have booked a bus for my trip to Hubballi on **.**.****, vide ID DUR***VLSR by paying ****.**. I have not received any details in my mail. It is more than ** days. I require all the details. Also, they assured **% deduction which they have no...
Jul 18, 2019 by K. Prabhakara
Colours Holiday - Holiday booking amount not refunded Open
My family had booked a tour with Colours Holiday (proprietor Mr S.Z. Khan) to Moscow and Saint Petersburg from *th June to **th June **** for * adults and * children. Rs *,**,*** had been paid to Colours Holiday online (transaction details atta...
Jul 18, 2019 by Shomit Goel
Oyo - My refund amount was not provided Open
I booked a room at the hotel ( Purplepatch Arun Prasath Park ) on June **th ****. The hotel request **% of extra amount for the early check-in process. So I called to the OYO customer care and talked with the customer service manager to tell th...
Jul 18, 2019 by Joseph Deva Kumar
Makemytrip - Refund not processed for a flight which was cancelled by Indigo airlines. Booked through Makemytrip Open
The refund pertaining to a flight (Indigo airlines) booked from Bengaluru to Mumbai is pending to be processed from Makemytrip. Unable to contact customer care. When Indigo was contacted they informed that they have processed amount to Makemytr...
Jul 18, 2019 by Krishnan P
Goibibio - Fraudulent activity did Closed
I booked a hotel from Goibibo but very worst and many bugs. So I contacted them multiple times and after they said we will forward to the management team but still not refunded my money. I sent them with proof. Very bad. That room finds whiskey...
Jul 17, 2019 by Lourdu Vinoth
Cox and kings - Visa rejected due to cancelled tickets provided by cox and kings Open
We have booked European Glimpse package (**th Jul’** to **th Jul’** – Booking ID ******* and *******) through Cox and Kings on **th May’** and completed all the required payments as per terms and condition on **th May’**. Initially wh...
Jul 17, 2019 by Richa Jain
Oyo - Service not delivered as it was promised Open
I had a pretty bad experience with OYO on my last booking of OYO Home ***** Sahyadri Farms booking ID: IKND****. *. I have booked an OYO home whereas this place was not at all like that and it was even worse than a *-star hotel. There was no p...
Jul 17, 2019 by Shashwat Srivastava
OYO Rooms - Checkin denied and poor customer care support afterwards Open
I booked with OYO when I visited Jaipur, Rajasthan for my work. My booking id was WFIV**** on ** June to * July ****. It was an OYO home property. I was provided with a PADLOCK combination to check-in into the property but the padlock didn't op...
Jul 16, 2019 by Prince Jindal
Oyo - OYO cheating didn't refund my amount till now Open
I booked a few rooms through OYO on April **** to check in on June *th. When I went to check in hotel management denied my check-in as their agreement with OYO terminated on May ****. I raised a complaint regarding the same on June **th **** to...
Jul 15, 2019 by Vinod Kumar Reddy
Ola Cabs - Ola driver security threat and theft issue Closed
I had a terrible experience with ola in Delhi yesterday. I booked ola from Indirapuram to a green park. He adamantly charged *** Rs more incorrectly just for a small distance. Then when we gave him cash and left. After ** minutes when we were a...
Jul 15, 2019 by Aparna shree
Uber Cabs - Poor service provided by uber India Open
I want to inform you that I had booked a Maruti Suzuki Alto on **/**/**** at **:** pm. I needed to be travelled from Khanapara Fly Over, Guwahati to Kalibari Rest Camp, Guwahati. I had stood there for about ** minutes but the pilot did not arri...
Jul 13, 2019 by PRADIP KUMAR SHA
Hotel Sajan - I booked the AC room and the hotel fixed it in a messy and poor room Open
Worst service. You can see in photo. I booked AC room. धोखाधड़ी की हैं AC रूम की जगह गन्दा सा सड़ा हुआ कमरा दिया गया।जिसमें जगह जगह...
Jul 11, 2019 by Bhag chand sen
OYO Rooms - Worst experience at Oyo rooms & Oyo support team Open
Booked hotel for * people and * rooms. Each room should have * double bed and * single bed as mention in the website of Oyo rooms. When we reach the Oyo hotel the rooms provided to us were very small and hardly * people can stay. Raised complai...
Jul 11, 2019 by Prafulla Deori
UBER - Unplanned stops by Uber Open
** July **** I on-boarded in uber at *.** pm. After that, I was travelling with driver in the same area up to *.** CGI Yemlur to Kasabanahalli which distance is only *.* km. For that much distance, I was in the car for around * hrs. After that ...
Jul 10, 2019 by Ranju
Red Bus - Red Bus didn't send me the bus no or any contact detail of operator Open
I had booked a confirm ticket of UPSRTC (Jan Rath A/C *+*) using red bus app from Delhi to Rishikesh on **th June ****. I was standing there at boarding place right from *:** pm and the boarding time was *:** pm. But the bus operator didn't eve...
Jul 10, 2019 by Dheeraj Kumar
A1 Journey Travels ( Ultim8 Voyage Pvt Ltd) - refund my flight ticket amount Open
I am from Karnataka State. I have put an inquiry on a Bali honeymoon trip. Komal from the A* journey contacted and booked the trip delay by * days (**th June to **th June **). Actually it was **th July ** but finally booked the ticket on **th J...
Jul 08, 2019 by Virupakshayya swami HM
Zoom Car - Incorrect damage charge levied Open
We had done the booking of Tata Hexa but they have changed the car in the last hour to Mahindra Marrazzo. This might be their strategy to provide faulty car and make money from customer by charging vehicle damage fee because according to my kno...
Jul 08, 2019 by Govinda
Oyo - Abuse and insult Open
I booked hotel silver key from Oyo but I got insulted this hotel reception and hotel manager. I am never thought to see this insult. We booked this hotel for the family but we did not know this hotel is unmarried couples allowed hotel. We go to...
Jul 08, 2019 by Lourdu Vinoth
Makemytrip - Refund not given Open
I have booked my ticket through Make my trip from Roorkee to Delhi on * Jul ****. Tickets were cancelled on * Jul **** by the bus operator. I have contacted through the mail but I didnt get any response....
Jul 08, 2019 by Nidhi
Orange Tours and Travels - The travel bus not drop me in proper boarding point Closed
I had booked a ticket on the red bus and travel from Tirunelveli to Pondicherry in the orange bus and they did not drop me in proper boarding point. When the bus reaches Chengalpattu they told me you should drop in Villupuram and then go to Pon...
Jul 06, 2019 by Sudha
Travel Bira - Package not delivered Open
I booked a package from travel bira. He took all the money in advance. The trip was off out of India. I just got married and we were not having a marriage certificate as a supporting document. Sagar called me and asked me **k form respected ban...
Jul 06, 2019 by Usn
Redbus - Money got refund Closed
I had booked a ticket using Redbus from Delhi to Haridwar on *th of June **** and it was confirmed. However, on the same day, I got a call from bus operator that they had cancelled my booking due to some bus breakdown and when I asked for other...
Jul 05, 2019 by Ravi Kumar
Make My Trip - MMT booked room not as described Open
For our recent trip to Bhutan, we have booked hotels through Makemytrip. Out first stay was at PARO and we have booked an AC room through MMT. When we reached the hotel we came to know from the reception that there is no AC/FAN available at the...
Jul 04, 2019 by Prathap Gangireddy
Make My Trip - MMT has charged more than the total shown in invoice of Air plane ticket Open
I have booked a round trip DEL-to-GOA. I am facing a problem regarding payment. I supposed to pay ***** Rs but ***** Rs has been deducted from my account (find the attachment). For a clear view check invoice_*.pdf and Bank_deduction.pdf. Pleas...
Jul 03, 2019 by Gauri sharma
UBER - Uber has charged me twice for same ride and now not giving a refund Closed
While booking a cab, I had registered to pay via UPI added on Uber. Later while booking on the same date I found that my UPI request had expired. Hence, I made payment through my linked Credit Card. But when tried booking the cab again on the s...
Jul 03, 2019 by Vishal Kamtane
Goibibio - Fake travel claim Open
I booked Goibibo airport cab on **nd June at *.** pm for pickup at *.** pm from HYD airport. Received confirmation message from Goibibo that I will receive cab details by *.** pm and cab pickup at *.** pm. After landing at HYD airport I did not...
Jul 03, 2019 by Rohit R Desai
Oyo - Incorrect invoicing and not resolving concern Open
I have booked a room in Warangal dated **-**-** through OYO and stayed in OYO Capital O ***** Landmark Residency. I was asked to pay the total amount of INR **** and I have paid through my credit card. The hotel did not provide GST invoice for ...
Jul 03, 2019 by Mahendrakumar S
Yatra.com - Case against Yatra Offered Resolution
I booked * tickets one for me and * for my kids through yatra.com from Edinburgh to New Delhi via Birmingham in April ****. Travel date ** June ****. The ticket issued an email sent to us. On travel date, while check-in we got to know that t...
Jul 03, 2019 by Esha Sharma
Zoomcar India Pvt Ltd - Fraudulent car company Open
We had booked a car from Borivali. Car was out of battery and dirty. Pick up time was * am. Details were provided at *.** then were given another car at ** am from Sion approx ** km from the actual location. The car was also in bad position got...
Jul 02, 2019 by Aesha shah
Makemytrip - Cheated by MakeMyTrip Open
I had booked return flights to Mauritius from Bangalore via Makemytrip. Attached is the ticket. The carrier from Bangalore to Mumbai was Air Mauritius and flight from Mumbai to Mauritius and back from Mauritius to Bangalore was Air Mauritius. N...
Jul 01, 2019 by Shama
Ola Cabs & Ola Money - Ola doubled my ride rate and the Ola driver rated himself 5 stars by taking customer phone Open
I booked Ola cab on ** June **** around *:** pm from Maheswari Nagar, B Narayanapura Bengaluru to Passport Office Koramangala. The cab came around *:** pm Ola Prime Play, Dzire Tour KA**AG**** and started the trip by *:** pm. The estimated cost...
Jun 30, 2019 by Kadi AG
Oyo - Need refund from oyo Open
I had booked a room my booking id is (gzpl****). I booked this on **/**/**** at night and I have made payment also that I found the date **/**/** Sunday morning is cheeked out time **:** am but on Sunday I have to check in at same. I called the...
Jun 28, 2019 by VISHNU
Fab Hotels - Differential any not reimbursed Open
I booked a hotel in Mysore * months in advance only to get a call from Fab just * week before my travel stating that the booking will be cancelled. The alternative property suggested was not to my satisfaction. So I spoke to the senior Mr Jatin...
Jun 27, 2019 by Kavitha Iyer
Ola Cabs - Refund for excess amount charged Open
This complaint is against. OLA. With reference to the above-mentioned subject would like to draw your kind attention towards the double pricing being done for my ride last month. Initially, booked a cab through OLA App from my residence to IG...
Jun 26, 2019 by MANAS GULATI
Redbus.in - Refund not initiated by redbus Open
I booked bus ticket via https://www.redbus.in/, journey date **/May/**** *:** pm. The bus got cancelled via bus operator. I had complained the same day to the bus operator but not refunded yet. Its almost * month gone. Date Of Booking : Frida...
Jun 26, 2019 by Jai prakash
Make My Trip - Refund not given Open
I have booked my ticket through Make my trip vide ID NN************* from Delhi to London on ** March **** and back London to Delhi on ** April ****. Both tickets were cancelled on ** March **** and ** April **** receptively. I have contacted m...
Jun 26, 2019 by Satbir Sharma
Clear Trip - Had pulled from my bank account by giving false information Open
I had booked my flight ticket from Cleartrip. My flight got cancelled so I requested a refund from Cleartrip. I was following from last ** days but Cleartrip representative was unable to give a specific answer. On **th may **** I received a ...
Jun 26, 2019 by Jaya Priya
Zoomcar India Pvt Ltd - Incorrect damage charges levied Open
This is regarding booking id JPS*BVKV. We rented an Electric car E** Dash on the **th of April. The car was not in good condition in terms of cleanliness and already damages were there in the car for which as instructed we took the videos and p...
Jun 25, 2019 by Nikita Rathi
Oyo - Want my money back Open
I booked a room on ** June **** Sunday, hotel sunview international at Karol Bagh, my booking ID is QACX****. I have made the payment of Rs. **** by online on phone pe. While booking it was written that all govt authorized identity is applicabl...
Jun 24, 2019 by Sakshi verma
Make My Trip Pvt Ltd - Refund not provided on their mistakes Open
We booked a bus for our staff from Hyderabad to Shirdi on * June with Ref no NU*************** and a return on * June with ref no NU***************. On * June night around **.** pm, we came to know that the bus got cancelled. We tried to verify...
Jun 24, 2019 by Abhijit Singh
OYO Rooms - Refund not received Open
I have stayed at one of the flagship property in Lonavala. The property name is Basilica Holiday Home (OYO Flagship *****). I have booked ** rooms for ** night and my booking amount was Rs. ****/- but the receptionist Mr Shrikant has collected ...
Jun 23, 2019 by Srimanta Bag
Oyo - Denied checkin due to tariff issue Open
I booked Oyo Rooms OYO ***** Greens Race View at Ooty for *st June **** to *rd June **** on **th May **** and made full payment Rs- ****/- well in advance as was shown on the website. I got confirmation from Oyo and my booking ID was UWGA****. ...
Jun 22, 2019 by Kamal Khandal
Club Mahindra Holidays - Fake membership offerings Open
Its been a month that we have been enrolled to the club and we have not received a single mail from club Mahindra about our membership id. We have been dialling tollfree no. almost every day and even called our assistant Mr Gurudatt Rana who gu...
Jun 21, 2019 by Sarthak Bhandari
Air India - Last minute flight cancellation and wrong status update Open
With reference to the booking reference no. Y*EY* for Air India Flight no. AI-**** (Jaipur to Udaipur) for travel date **-Jun-**** I received an SMS on **-Jun-**** at *.** pm from an anonymous number "+*** *********" that this flight stands ca...
Jun 20, 2019 by Nitin Nahar
Make My Trip Pvt Ltd - Refund of cancelled flight Open
Please find enclosed the required information in the attached file. I had booked a flight for * adults and * kids using make my trip app on **rd December **** for Jet Airways. The flights were from Mumbai –Delhi – Kathmandu on **th May ****...
Jun 19, 2019 by TRUPTI RAJESH KUNDER
Make My Trip - Extra charge incurred on my trip due to MMT agents mistake Open
I had booked a package from Mumbai to Shimla/Manali and Chandigarh then back to Mumbai. My booking Id was NL*************. I was travelling with * adults and a child and in all, we were *. The agent sent me a form to be filled up and all detail...
Jun 19, 2019 by Nadim mohammed arif
Make My Trip - Tickets got cancelled Closed
I had booked flight tickets from Delhi to Hyderabad with SpiceJet through Make My Trip portal bearing following details:- *) Booking ID- NF************** *) SPICEJET SG-*** *) PNR- Z****V *) Flight boarding time - **** hrs on **th Jun **...
Jun 18, 2019 by Avinash
Goibibo.com - Error during the round trip flight ticket booking Open
I have booked a Round Trip from the Goibibo Website from Doha to Kathmandu for the dates **th June **** and **th June ****. While booking I have paid the amount for both the ways. But, the Goibibo website has given me the only a one-way ticket....
Jun 16, 2019 by Nagavenu babu Pavuluri
Oyo - Denied to provide room Open
It's not the first time I have been denied a room after confirmed booking. Last month I went to Pithoragarh and I booked hotels with Oyo. After reaching the hotel I was told there is no room available. I booked a room at * more hotels but they ...
Jun 16, 2019 by Rakesh Pandey
Ola Cabs - Payment issue with me Open
Today at *:** am booked a cab from IDA Uppal to Chintal at that time the estimated fair was Rs ***/- but after reaching my destination the total bill amount was ****. That people say that due to high demand and lower services, we charging more...
Jun 16, 2019 by M. Bhuvaneswara Reddy
Make My Trip India Pvt Ltd - Make my trip cheating Open
I had booked a round trip flight from Delhi to Keflavik on *th Nov through MMT in WOW airlines. The travel date was ** Jan & return on *nd Feb. I am a resident of Mumbai so I had booked connecting flights Mum - Delhi Delhi - Mumbai. On **th Jan...
Jun 14, 2019 by Jenil Keniya
Goibibo - Goibibo app payment Open
I booked flight tickets from Chennai to Cochin and return today through the Goibibo app. The total fare was shown as Rs **** approx while the payment was made for ****. It said the price has increased so I went back to check again and yet again...
Jun 14, 2019 by Krusha Shah
Goibibo - Refund problems occuring Open
I booked a ticket from New Delhi to Kathmandu from Goibibo mobile app for *nd May ****. (PNR no. OXJIFI), BOOKING ID: GOFLIANDA**B***********. The Jet flight was cancelled by the airline. So, I requested a refund from Goibibo on **th April ****...
Jun 13, 2019 by Ishan Phoolwani
Oyo - Check in denied at hotel Forest View Patnitop Open
We have booked * rooms in Hotel Forest View - Patnitop for a stay from **th June'** to **th June'** (*-night stay). Booking details are as follows: a) JGEP**** b) NFHG**** c) MURE**** At the time of check-in, the hotel denied to give us roo...
Jun 13, 2019 by PIYUSH RAJ
In.via.com - Refund of bus ticket Open
I booked a bus ticket from Lucknow to Delhi on **/**/**** through in.via.com ******** [bus name -Royal Bus India] at **:** PM (journey date). I tried to contact at the given number but the number (************ ) was showing incorrect. Neithe...
Jun 13, 2019 by RAZA IMAM
Make My Trip - Cheating in hotel booking in Digha from Make my trip Open
I had booked * rooms in a hotel named 'Hotel Princes Plaza' in old Digha from 'Make my Trip'. I had paid all the money via debit card * day before my journey. When I reached the hotel the hotel manager said to me that he cannot provide me with ...
Jun 13, 2019 by CHANDAN MAJUMDAR
Thetravelsgo - Fraud by travel agent Open
I had booked my package from Kanpur travel agent (the Travelgo) on **rd May. But before my travel, he cancelled all my bookings and now he is unreachable. His actual name is Anurag Prajapati. He is doing the same fraud from last * years. Many p...
Jun 12, 2019 by Gautam
Oyo - Pending amount increased from 0 to 495 Open
This is very unfortunate to say that I am highly dissatisfied by the service offered by Oyo. I booked my room (Booking Id: LVEM****) and I made the complete payment and received the message that my hotel has been booked. After receiving the mes...
Jun 12, 2019 by Ankur Dalmiya
Goibibio - Goibibo india private limited refund pending Open
I have booked a flight ticket on Goibibo to travel from Chennai to Doha on ******. My PNR (*****). Later I changed my flight to **th August directly with the Indigo airline for the same PNR and got the confirmation on the same. Due to change of...
Jun 12, 2019 by Nikesh Jayakumar
IRCTC - IRCTC customer care representative misleads me to cancel ticket Open
I had booked a ticket for * passengers on ** May' **** with PNR Number **********. Out of which only * passengers get confirmed seats. The *rd passenger has no berth and *th passenger's status was waiting List * after chart prepared. I called o...
Jun 12, 2019 by Arindam Bhattacharjee
Goldentrip.in - Package cancelled but money not refunded Open
I booked Mussorie Nainital package for * of my family member travel date **-Aug and return date **-Aug including me. Because of the weather, I cancel my holiday plan on **-Aug. After that, I was following up with Golden trip team and still afte...
Jun 11, 2019 by Nishant Ranjan
Seema Pooja Patel travels - Improper bus facility Open
I have booked a ticket from Udaipur to Rajkot through Redbus website in Seema Pooja Patel travels for date: **.**.**** timing : **:** pm class: AC sleeper. Firstly the bus has come around **:** am. Second, the condition of the bus was pathetic....
Jun 11, 2019 by Avinash Bajaj
Goibibo - Cheated and misguided Open
This is to inform you that we have been cheated and misguided by Goibibo app company. I have Goibibo mobile app with my number ******xxxxx. On **/*/** I have booked * flight tickets from Vijayawada to Bangalore for **/*/**. Rs.***** debited fro...
Jun 10, 2019 by SHAIK ABDUL SATTAR
Island Tour Packages - Travel agent fraud Open
A travel agent Varshan Island Tour Package **/**, *st Main Rd, Jai Nagar, Arumbakkam, Chennai, Tamil Nadu had contacted me via a portal hellotravel.com.I had booked a trip to Lakshadweep even after paying advance for both flights and hotel he h...
Jun 10, 2019 by Shashank Sharma
Makemytrip (india) Pvt. Ltd. - Bus not reached Open
I booked one bus ticket and paid the amount before one month but service not given. I have booked a bus ticket on June *st ****. The bus is orange travels from Hyderabad to Kochi. The bus timing is at * pm. On ** am I have noticed the travel ag...
Jun 09, 2019 by Fazil TM
Make My Trip - Make my trip fraud in package Open
We had booked a package online with MakeMyTrip for Himachal - NL************* worth *****/-. I have some critical pregnancy issues and doctors have suggested not to travel till delivery so we are requesting for the postpone of my current Himach...
Jun 08, 2019 by Pradeep
Make My Trip - Service not delivered Open
I have booked a cab but not delivered, even refused to refund. No resolution by the team. ...
Jun 07, 2019 by Vasudev shukla
OYO Rooms - Amount not refund even after cancellation Open
First, I had booked Oyo hotel Oyo **** Lord Krishna Dx inn from * June **** to * June ****. Upon arrival at the hotel, the hotel denied accommodation citing lower tariff by Oyo. I had not paid for the same. Then I tried to book another hotel a...
Jun 07, 2019 by Kumar Jyoti
Makemytrip.com - Bus ticket cancellation due to makemytrip system glitch Open
MakeMyTrip Booking ID NU***************. There was an issue while booking the bus from Bangalore to Hyderabad. My pick up and drop points were changed when I was making a payment. I got an error message that something went wrong & prompted me t...
Jun 07, 2019 by Kavita Nautiyal
Goibibo - Hotel was not booked though amount deducted from my account Open
I have booked a hotel for my vacation in Mahabaleshwar and the amount was deducted. However, when we reach at the given booked hotel address owner denies any such bookings. We tried to reach Goibibo though they had given no help and just to wai...
Jun 07, 2019 by Kristal Bharti
ebix travles pvt ltd - Complain against EBIX Travels Private Limited Open
I am operating a small travel agency in Visakhapatnam. Its a partnership firm called Times of Travel. I have booked a hotel through Ebix Travels.com for my client Mr Ajit MInda in Krabi, Hotel Name "Centara Grand Beach Resort & Villas Krabi". I...
Jun 06, 2019 by Nisha agarwwal
RedBus India - Bad service and hospitality Open
I have booked ticket from redBus app for sector Mumbai to Majalgaon. I have boarded at Santacruz (E) after boarding in travels. I come to know that AC is not working and poor condition of travels. All passengers are arguing with the driver and ...
Jun 05, 2019 by Yogesh Dagdiya
Makemytrip - Refund not done Open
We have booked our air tickets to travel across the USA during May **** through MakeMyTrip (India) in airlines like Delta airlines from Chicago to New York- * persons, las vegas to Seattle -* persons and American airlines- st. Croix to Miami- *...
Jun 05, 2019 by SANJAY MITTAL
Goibibio - Wrong detail provided by Goibibo Closed
I have booked ticket from Jaipur to Vadodara but Goibibo shows me wrong bus detail and bus drop at Ahmedabad and asks to change bus. What a bad service provided by Goibibo. Can anyone explain how can I file complain against this app?...
Jun 05, 2019 by Rishi
Smart Family Vacations - Asking for extra money for flight ticket Closed
We booked a tour package of Eastern and Central Europe from *rd June to **th June **** from Smart Family Vacations in association with Carnation Travels. Carnation Travels rescheduled the date of flight from Delhi to Prague on *rd June **** to ...
Jun 05, 2019 by Shefali
Goibibo.com - Goibibo refund not received Open
I had booked a ticket for Delhi to Pune through Goibibo on Feb **, ****. Since Jet Airways cancelled their flight I had to cancel the ticket from Goibibo and rebook it with a huge difference in amount me baring the total loss. Now its been * mo...
Jun 04, 2019 by Rakesh Shinde
Cox & Kings - Cashback not received Open
We have booked a honeymoon package "marvels of Europe" through Cox & kings. They had an offer on the Hdfc card i.e. **% cashback if I pay **, *** through Hdfc card. I have done a transaction of Rs. **, ***/- through my Hdfc card on **/**/**** a...
Jun 04, 2019 by Aparna Gupta
Makemytrip (india) Pvt. Ltd. - Amount charged fraudulently Open
I had booked a hotel at Vienna for checking on **/**/**** with fares showing pay at the hotel directly by giving only my card details. However, ** hours after I received the confirmed booking voucher the full amount of Rs. *****. Even though it...
Jun 03, 2019 by Rohit Kishore
OYO TOTAL HOLIDAYS - Physical pain mental agony and trauma Open
Please note OYO Total Holidays behaviour with me. *. Ms Sonia called me for Goa package which was costing *****/-. *. Mr Sourav Sharma convinced me for the same saying he will return me Rs. ****/-. *. Then I paid advance Rs. ****/- and got P...
Jun 03, 2019 by Suraj Chandrakant Kamble
Ola Cabs - Ola cabs charged too much fare Open
I am a regular user of OLA cabs and never faced any issue but on * June **, I feel I am cheated by Ola Cabs. On *st June ****, an evening I have booked an Ola ride from Alkapuri area to the airport in Hyderabad (** km), CRN No. **********. Nor...
Jun 03, 2019 by Manoj kumar saxena
OYO Rooms - No promised services by the company Open
This to keep in from that I have booked a room in Oyo id *****. *. No wifi when I asked them what is the issue and they said that there are some issues with wifi kindly adjust. *. No water supply in the washroom. I can't explain this fucking ...
Jun 03, 2019 by Jeno
Red Bus - Promised service not provided Open
When we book bus ticket online redBus promise us to provide our chosen seats but when I booked my tickets through redBus and boarded my bus I came to know that the redBus has incorrect seat plan and the bus operator says that they have not upda...
Jun 03, 2019 by Mukund Mangwani
Oyo - Oyo hotels highly unprofessional staff Open
I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...
Jun 02, 2019 by Mohit Abrol
www.balaji.in - Tirupathi darshan ticket booking Open
I have booked Tirupathi darshan ticket online (www.balaji.in) website this is fraud website. I have booked for * members of cost **** on June *st ****. But I did not get any tickets. They gave one contact number (+**-********** and email id: ...
Jun 02, 2019 by Mani
Ola Cabs - Fraud by ola driver Closed
Had booked Ola from viviana mall. While getting into the car the driver took four digit code but later officially cancelled the drive. While the booking amount was shown Rs *** but on getting down at destination was charged Rs ***....
Jun 02, 2019 by Sheetal paradhi
Red Bus svr travels - Amount not refund Open
I was booked a bus ticket on May **th from Srikakulam to Hyderabad in Redbus for svr travels travel on May **. Unexpectedly I had a call from svr travels on a travelling day (**th May) and they said to me 'the bus had a breakdown and the trip w...
Jun 02, 2019 by Ganapathi Yelleti
Easemytrip.com - Refund fraud done Closed
I had booked a ticket through easemytrip on *th April, ** jet airways mum to dxb (Dubai) for travel date *th June, **. But jet airways cancelled the operations and so I cancelled the ticket on **th April. But till date, I have not received the ...
Jun 02, 2019 by Murtuza
Goibibo - Refund for cancellation of air tickets Open
I have booked tickets from Dehradun to Mumbai for **th April from Goibibo of jet airlines. As the flight was not working for that day they cancelled my ticket & said that I will get a full refund from Goibibo. Now as I m calling Goibibo for my ...
Jun 02, 2019 by Sonia Amit Duggal
Easemytrip.com - EaseMyTrip not refunding my money Closed
EaseMyTrip is the biggest cheat and fraud I have ever dealt with. I booked ticket ID- EMT******** (Operated by United Airlines) from Newark to New Delhi for May **th. United cancelled the flight later since airspace over Pakistan was closed. Un...
Jun 02, 2019 by Magic Dove
Travbond - Tour package not delivered completely Open
I have booked a Singapore package from Travbond and in spite of written items they did not deliver as per the amount paid and also there were few included items missing in the final itinerary after making the final payment. The office staff wa...
Jun 01, 2019 by Chirag Mehta
OYO Rooms - Refund not received Closed
I have booked my OYO room with booking ID for * days and I paid Rs. ****. I did early checkout before ** hrs and their guest experience manager said the rest amount will be refunded but now they are saying I didn't even stay irrespective of giv...
Jun 01, 2019 by Ranu Kumar Singh
Happy Easy Go - For not refunding cost of tickets Open
Booked a flight from Delhi to Lucknow and back for me and my son through HappyEasyGo portal for GoAir flight on ** June and returning on ** June. Mode of payment was the credit card. Tickets on being booked were being shown as refundable. Scree...
Jun 01, 2019 by Bishwajeet Ghosh
Lakshadweep Holidays - Nonpayment of refund fee Open
I had booked a vacation package for * passengers through this travel company named Lakshadweep Holidays (https://www.visitlakshadweep.com). The date of travel was **.*.**** but the trip got cancelled due to bad weather. I made a total payment o...
May 31, 2019 by Saikat Mukherjee
Make My Trip - Fake information about international hotel booking Open
I booked a hotel through MMT from Sep *-* for Langkawi city. The problem is that some information given by MakeMyTrip is wrong and confusing. While searching the hotel address in Cenang area it filters out but after booking it's showing **km aw...
May 30, 2019 by Priyabrata lenka
Uber India - Fraudulent charges & driver's misbehavior during trip Open
Trip Details - Uber Date - May *, **** Total Distance - **.* Km Total Charges - INR *,***.** / - Trip Detail- From- **:** pm | **, O Shaughnessy Rd, Langford Gardens, Bengaluru, Karnataka ******, India / To- **:** pm | Bengaluru Interna...
May 30, 2019 by Moushmi Parmanik
Makemytrip - Refund denied by Makemytrip Open
I had booked a flight via MakeMyTrip app. l had cancelled it since it’s refundable. There are * things: *. The ticket does not mention that the ticket is not refundable when cancelled before *-*** days. It even shows the cancellation charg...
May 29, 2019 by Lentina Longkumer
Oyo - Room booking refund Open
For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...
May 28, 2019 by Athul S Anand
Goibibo India Private Limited - Refund not received for flight cancellation Open
I booked the flight from Goibibo * month ago and they showed me a connecting flight from Delhi to Bangalore i.e Delhi to Hyderabad (SpiceJet - *:** pm on **th April) and Hyderabad to Bangalore (Air India - *:** am on **th April). When I reached...
May 28, 2019 by Mayank Garg
Orange Travels - Travel is not respond as per schedule Closed
I have booked a travel ticket from the Chandanagar city bus stop to Kaikalur as on **.**.** and reported to the pickup location at **:** pm. Also, one message received from orange travels due to some technical problem today our bus from Hyderab...
May 28, 2019 by Dasaradha Lakshman Rao
Uber Cabs - Double charge by cab Closed
I have booked Uber on **rd May from my work to home and I have paid the driver cash Rs. *** and don’t even give me the change stating that he doesn’t have. That’s alright! What is not alright is that he put my payment pending which I have...
May 28, 2019 by J Lalthangpui Hmar
Makemytrip (india) Pvt. Ltd. - Refused to refund package when Visa got rejected Open
I booked a package for Australia and I paid *.** lakhs amount. My visa got rejected. Now they are saying that they will refund only *.* lakhs and they are not refunding another amount. Makemytrip doesn't respond properly. It's almost two and a ...
May 27, 2019 by Rangaswamy A M
Makemytrip.com - Met with an accident due to negligence of MakeMyTrip Open
I had booked a cab from MakeMyTrip (MMT) from Pune to Mumbai airport on ** April with booking ID NC***************. I received an SMS with the details of the cab and driver. The cab was Hyundai XCent MH**CP**** and driver's name was Sarjerao G...
May 27, 2019 by Vikram Kakapuri
Yatra.com - Refund not given Offered Resolution
I couldn't remember the exact date of the booking. It may be * April ****. I made my bus booking from Chennai to Coimbatore on(**/*/**). It was not booked but they credited amount Rs. *** from my account. I complain through customer care of yat...
May 27, 2019 by Praveen
Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada Open
This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...
May 27, 2019 by Mukti Sharma
Makemytrip.com - Wrong air tickets booked Closed
I am a regular customer of makemytrip. I had booked air return tickets from Ahmedabad to Delhi on ** May **** for * June **** returning on *th June **** for * people. On ** May ****, I again booked a single ticket for the same return flights of...
May 27, 2019 by Bhagirath Sutreja
Goibibo India Private Limited - Excess baggage not given Open
I booked tickets from Bangalore to Paris on the Goibibo website. At the payment stage, there was an option to select excess baggage. I paid INR ***** for it. There was no indication that it would only be applied to the domestic sector of the fl...
May 27, 2019 by Kripa Fernandes
Goibibo India Private Limited - Refund not processed for failed booking Open
I booked a flight ticket on **/*/** using the goibibo app. The ticket could not get generated despite the confirmation of payment. Even after several complaints and mails, they are not processing the refund even after almost *.* months....
May 27, 2019 by Awanish pandey
Oyo - Deny in check in and money not refunded even after defined TAT Open
I have to visit Bhubaneshwar on **th May **** along with family. I have booked hotel Trumiph Inn through Oyo prior * month from the date of visit and paid all amount in advance. When we reached at site property manager deny for check-in and sai...
May 26, 2019 by Amitesh Sharma
Make My Trip - Delayed in the flight Open
I booked a multi-city return flight for Mumbai-Geneva, Ljbljana-Mumbai for June **, ****, on Make My Trip (MMT) for INR *****. Based on the alternatives on the site, I booked a Turkish AIrline flight from Mumbai to Geneva via Istanbul for the o...
May 26, 2019 by Simanti Talukdar
Oyo - Refund not received Open
I have booked a room from OYO when I reached the place I'm unable to locate the property, whereas called ** times to their customer care but they haven't provided any solution. Also not even received the refund for amount Rs ****/- booked on **...
May 25, 2019 by Hemant Singh
OYO Rooms - Sharing the worst experience we had with Oyo Open
We are completely upset with the poorest to poorest service provided to us by OYO. I want to gist the events happened in order to understand the agony we had undergone yesterday. We are ** members adult with * kids less than * years of age. Ou...
May 25, 2019 by ArunKumar Govindaraj
Goibibo - Refund not received Open
I have booked a flight on ** Apr from mineralyne vody to Delhi. The amount is deducted from the account but booking is failed (it comes on the screen after that booking). I did not receive any PNR of the flight. It has been a month I haven't re...
May 25, 2019 by Nishant Sharma
Oyo - Oyo room's did not provide room Open
I have booked OYO Room at * pm on **th by booking ID - MJNT **** to Oyo ***** Savoy Guest House. When I reached the hotel I was told that rooms are not available. Then I asked for help from the hotel. They did not help. I tried to Oyo but was ...
May 24, 2019 by Akshat Gupta
Goibibo - Refund not processed Open
I have booked a waiting list ticket from Goibibio and after chart preparation, it went to RAC. Then I tried to cancel the RAC ticket but I can't. I called the customer care but it always went to voice mail. So I filed a TDR for that journey. B...
May 24, 2019 by Leo
Oyo - OYO not providing GST bills Closed
I have been travelling since **th April **** regarding official work. I have booked different hotels via ** different bookings. I have provided GST details in advance before booking the hotel. But I have received a GST bill for none. OYO provid...
May 23, 2019 by Ankit Singh
Oyo - Payment not refunded Open
I checked in to OYO Room **** on **th of April. I made a payment of Rs. *** at the hotel reception in cash. Room number allotted to me was ***, the room was in very poor condition as the fan was not working properly and AC was also very weak. I...
May 23, 2019 by Aditya
Oyo Hotel - Hotel booking cancelled amount not refunded Closed
On ** May **** Oyo ***** heritage stay Ooty was booked online and immediately within ** minutes booking was cancelled but there is no information regarding a refund. An amount of **** was debited for booking with reference number AGLU****. Kind...
May 23, 2019 by Nithindas
Oyo - Hotel booking cancelled payment not refunded Open
Oyo home ***** heritage stay Ooty was booked on **/**/**** for **** rupees and same was cancelled within ** hours but they are not processing refund also they are taking ** per cent booking amount. Booking reference number AGLU**** and when enq...
May 22, 2019 by Nithindas K
OYO TOTAL HOLIDAYS - Pathetic and harassed services of Oyo total holidays Open
I have booked my Thailand package with Oyo total holidays and my booking id is cf****f*-be**-*d**-a*f*-******c**a**. My wife has called Oyo total holidays on ** May **** for knowing to package for Bangkok. In response, Ms Monika Negi has atten...
May 22, 2019 by SOHAL GUPTA
Goibibo - Amount got debited but bus ticket is not booked Open
I have tried to book bus ticket on * May **** through Goibibo but unfortunately, the amount gets debited from my account and ticket is not booked. I want a refund for the same. ...
May 22, 2019 by Aman agrawal
Ola Cabs & Ola Money - Extra payment for Ola Postpaid Open
I had an Ola rental booked on */*/** CRN: **********. During the ride, the driver did not have cash for fuel or toll. I even tried to change the payment to cash but the same could not be done. I had added Ola money and remaining was paid out of...
May 22, 2019 by Daniel Gnanaselvam
Hotel JC Grand - Booking of hotel Closed
This is regarding the portfolio of makemytrip hotels. With lots of expectations, we had booked a room in Hotel JC Grand for our stay on **st May **** in Kodaikanal through MMT. They have a few hotels in their portfolio which they don't even che...
May 22, 2019 by Rajalakshmi Vijaykumar
Indian Travel Store - Tour package paid but not refunded for cancellation due to emergency Awaiting Details
I had booked a Shimla Manali Tour package for *rd June to *th June **** and subsequently paid an advance amount of Rs. ****/- as on **st Jan **** based on a word of mouth information. Later they mailed me all the details pertaining to the tour ...
May 22, 2019 by Vincent Rasquinha
Goibibo India Private Limited - Very Poor Service Open
I am fromCorrespondent, NSRIT, Satyam, Visakhapatnam. We sent two of our faculty members to Germany from the college side for Applied Robotic training in Germany. I booked the tickets for them on Mr.Ch.Kranthi, registered mobile no with Goibibo...
May 21, 2019 by Sai Varma N
Make My Trip - Ticket cancellation not informed Open
I booked my flights from Krakow to Delhi earlier this year. My departure date was the **th of April. I was travelling from Delhi to Abu Dhabi and further to Poland. On *th May I was supposed to return to Delhi via Amsterdam. I had booked a comb...
May 21, 2019 by Sahil khurana
Goibibo - No refund for round trip flight cancelled for onward journey Closed
I've booked flights via GoIbibo for the same day (May **th, ****) to and fro journey between Vijayawada and Hyderabad. Vijayawada to Hyderabad flight operated by SpiceJet was to start at *:** am on May **th, **** and the return flight from Hyde...
May 21, 2019 by Kalyan K Gorrepati
OYO Rooms - Stay problem in room Closed
Can you please make the check out time as ** hours. This system is too inconvenient. My father and I were travelling from Phagwara to Delhi. We booked an Oyo room and the next day our train was at *:** pm. We literally begged the owner of the h...
May 20, 2019 by Einjala sithara
Uber Cabs - Uber is not replying Closed
I booked a cab on **th April **** and was waiting for my cab to arrive. It was taking time to come so I called the cab driver to confirm where he was. He asked my destination and cancelled my ride. I booked a cab again now this time the driver ...
May 20, 2019 by Amar Pereira
Abhibus - Bus timings mismatch Open
I've booked a bus ticket from Tirupur to Bangalore with boarding point as Avinashi new bus stand. Actually, during the time of booking of ticket, the Abhi bus App showed the time as **:** pm at Avinashi so that got registered in my mind and I d...
May 20, 2019 by Krishna Kumar R
Oyo - False picture of hotel at oyo Closed
BOOKING ID: BQSG**** The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture...
May 20, 2019 by Ashu
Labbaik Travels Kolhapur - Unprofessional bus service Open
I have booked two tickets for the journey from Kolhapur to Nashik online on Goibibo & scheduled departure for this travel was **:** hrs. But the bus has not arrived till **:** hrs. So I called to the following numbers provided ****-*******, **...
May 19, 2019 by Bharat Appa Pagar
Oyo - Irresponsible behaviour and financial mental harassment Closed
*. We booked a hotel in Kapashera, a *X room quite spacious and pleasant to look at a week prior to the actual booking date. The hotel was situated at a distance of **-** km from the place we reside in ( booked it because it was extremely beaut...
May 18, 2019 by Yash Kumar
Makemytrip - Booking get failed Open
I booked the flight details attached. The payment was deducted but the MakeMyTrip site said booking failed. Now when I tried to book the flight again within * minutes the price of the same flight ticket is raised by **** approx. With no fault o...
May 18, 2019 by Aakash Varshney
Travbond - Tour not complete as per itenary Open
We had booked a package tour for Singapore through travbond and they have completely failed on all their commitment. They cheated on us on providing the service as per the amount paid to them. The itinerary agreed on by the salesperson before p...
May 18, 2019 by Chirag Mehta
Make My Trip - Make my trip refund Open
My father had booked a ticket from Make My Trip. Unfortunately, we lost him a few days back and we are in a moment of grief. We cancelled the ticket and applied from the refund which the airline (United) has already processed. We have already p...
May 18, 2019 by Ashish Tergaonkar
Yatra.com - Refund not given Offered Resolution
I booked my ticket to Boston and the flight got rescheduled just * hours before the departure. I had to cancel the booking the same day on **th March **** and the refund request was made. So many phone calls and emails have been exchanged and I...
May 18, 2019 by Jagdeep sawhney
Hotel indore marriott - Hotel cancelled my booking after 3 months of booking Open
I was booked the Indore Marriott hotel ** Feb from booking.com and they give me confirmation mail but from last * to * days they can send me the mail your credit card details is invalid and I updated also * to * times valid card details and sud...
May 18, 2019 by Prashant Thaokar
Cheap Ticket - Money not refunded Open
I had booked a Jet Airways flight ticket through www.cheapticket.in. Now that all Jet Airways flights have been cancelled. I am not being given a refund as according to cheapticket.in. Jet Airways is not processing any refund and as per Jet Air...
May 18, 2019 by Alfred Sigo
Makemytrip (india) Pvt. Ltd. - Makemytrip are not refunding amount worst company Open
I've booked a flight ticket from MakeMyTrip on **-April-**** from Delhi to Amritsar. After a few days, I got to know that Jet Airways are not operating due to their financial crises and they are staring refunding amount. I called MakeMyTrip cus...
May 18, 2019 by Chirag kwatra
Red Bus - Cheated and high amount charged for ordinary bus Open
I have booked * tickets from Chandigarh to Manali in Indo Canadian Mercedes Benz bus thro redBus on **.**.****, **.**. I have waited more than *.** hours at the Indo Canadian company office. At last only ordinary bus came to office. I have aske...
May 18, 2019 by Jeyalaximi
Oyo - Poor facility by Oyo room service Open
I booked * AC deluxe room stay in Srikalahasti but very dirty poor facility. Not able to meet the very basic cleaned facility room....
May 17, 2019 by Senthil Kumar
Make My Trip - Wrong flight tickets issued Open
I booked my travel to Australia from MakeMyTrip. My trip included travel from India via Singapore to Melbourne, then stay in Melbourne for * days. From Melbourne to Sydney, then stay in Sydney for * days. From Sydney to Brisbane for * days, the...
May 17, 2019 by Lipi Verma
Oyo - Refund not initiated Open
I was leaving for Manali from Dehradun. I booked through OYO for the check-in time of **-** for night time with hotel Neelgiri. When I got there the hotel said that there is no booking for us. We were denied there but though there was no paymen...
May 17, 2019 by Abhay Negi
Make My Trip - We booked the hotel looking at the fake reviews and the service was not been used at all Open
I m disputing one of the charges made on April **, ****, for the amount of *****.** made to makemytrip company. I have used my card for another charge too but I got the service and as a good customer I will pay for that. I booked a hotel in Dub...
May 16, 2019 by Vandana sarkar
Yatra.com - Refusing to offer promised discount and services Closed
I booked Yatra Europe Supersaver package id- YH******* / YH******* for * adults and * child on **th March ****. Following are my concerns: *. No one reverts over mail and calls unless we chase them by continuously calling and mailing. *. Pr...
May 16, 2019 by SHAKUN VIJAY
Goibibo - Incorrect amount refunded Open
Recently I booked a flight from KNU to IXB. The flight got cancelled by the airline. Goibibo promised to refund all ***** to me and I have mail for that also but they have refunded me only **** INR. They are not refunding my money just mailed...
May 16, 2019 by ATUL DWIVEDI
REGION HOLIDAYS PVT LTD - Fraud by tour operator Open
I booked a tour package through region holidays paying advance. The party did not pay to hotel or travel agent. I had to pay again. They did not pick up the phone or responded to the message....
May 16, 2019 by SARBADARSHI
Holiday Triangle Travel Private Limited - Mood spoiler honeymoon travel trip Open
I booked a honeymoon package to Bali from Travel triangle which had various activities included and had mention of the tourist attractions which will be covered as part of the trip. However, few of the attractions were not covered and the guide...
May 16, 2019 by Sachin
Makemytrip (india) Pvt. Ltd. - Poor cab service Closed
We have booked a trip with MakeMyTrip. The cab service provided is horrible. Cab driver literally spoiled our holidays. We had to engage new cab locally even after paying money to MakeMyTrip. I have lodged a complaint with MakeMyTrip also. Very...
May 16, 2019 by A Suresh Kumar
Oyo - Denied room at 3 am Closed
I already booked through Oyo. They called and said the booking has happened but the hotel denied to give the room to me at * am in Nellore. I need compensation for how much I suffer. I didn't get a proper solution from Oyo. The messages detail...
May 16, 2019 by Anoop
Goibibo India Private Limited - GST invoice not provide Open
I booked hotel tree nova report via Goibibo with booking ID-HTLLSTE*XW. I paid approx ****/- via e-payment, but after my check-out company not providing GST invoice. I tried to contact customer care with service number-********, they are prov...
May 15, 2019 by Amit tailor
Goibibio - Goibibo cheated me not provide hotel and confirm only half amount refund Open
I have booked the Hotel Green Park, Kodaikanal via Goibibo on Dec **th **** for a three-day stay May ** – May ** (Booked * rooms, * Super Deluxe and * Family room, total -* adults) Booking Id - HTCCQ*VFKU Amount – Rs.*****/-. On May *th...
May 15, 2019 by Singaravelu R
Goibibo - Promised cab service not provided Open
On April **, ****, I booked a cab through GOIBIBO website from Coimbatore airport to Ooty. But when one and a half hour ago I contacted the driver for confirmation, he showed issue regarding payment from customer care side. I immediately inform...
May 15, 2019 by Priya
OYO Rooms - Accommodation not provided as per fully prepaid booking Open
This is to bring to your notice an extremely harsh experience with Oyo rooms at Manali which I had to suffer through. I had booked a * BHK Oyo Home ***** under Booking ID: ACTL****(in name of Eshaan Gupta) for * May to ** May. However, to my su...
May 15, 2019 by Sahaj Phalorh
Goibibo India Private Limited - Cab did not come to pick up Open
I booked a cab from Goibibo for **th April to be picked from Delhi Airport at *.** PM and drop me at Alwar. I had to go to attend some marriage function. The cab no. HR**B**** and driver Amit mobile number was ********** were assigned to me. My...
May 15, 2019 by Satish Chugh
Clear Trip - Refund not received for flight cancelled by airline Open
I had booked a flight with Cleartrip under trip id ************. The flight was cancelled by the airline. Cleartrip refused to adjust the money against a fresh booking. Also, they had informed that the refund would be credited within *-* workin...
May 15, 2019 by KENNETH GOMES
Goibibo - Ticket has not been booked Open
The amount has been debited from my account but the ticket has not been booked. Pdf password- ***********....
May 14, 2019 by Ambresh kumar tiwari
Travelgenio - Seeking for refund Open
We as a group booked our tickets on Travelgenio and Cleartrip for travel between Delhi and Cancun on Air France. On the day of travel, Air France denied boarding due to security concerns and informed us to rebook via other routes and we shall b...
May 14, 2019 by Dr Rudraraju Venkata Murali
Oyo Life - Booked room not given Open
I have moved to Pune and I checked a room in OYO Life (Property ID PUN***) to stay a safe and happy life for the long term. When I saw the room it was quite good and I wanted to book it. They don't have any direct booking option so I had to go ...
May 13, 2019 by Sanjeeb Kumar Panda
Oyo - Not getting refund on cancellation of my booking Open
Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...
May 13, 2019 by Vikash kumar
Makemytrip - Airline reschedule loss Open
It was our *st wedding anniversary I and my husband decided to celebrate the same by travelling to Andaman Island. We booked our flight from Pune to Port Blair for dep on **th Feb night from Pune and return to Pune on **th Feb. While the first ...
May 13, 2019 by Mehak neeraj desai
Happy Easy Go - Non refunded my money Open
I have booked a flight of Air India for my son Abhra Das as per the attached Ticket. Due to some unavoidable circumstances I wanted to cancel the booking but unable to do so as there was no provision at their portal. Then I got the ticket direc...
May 13, 2019 by Ashok Kumar Das
Sea Water Sports - Amount not refunded Open
I am writing to you with the hope of help. I want to raise a complaint against a company called Sea Water Sports in Goa who take booking for water sports. Actually what has happened is I visited Goa in March month and booked a combo package for...
May 13, 2019 by Ankit Parnami
Zoomcar India Pvt Ltd - Unnecessary extra charges levied Open
I booked a car booking id JPS*BLEYJ from **th April ** am to **th April at * pm. I picked up the car at around **:** am on **th as the car was yet to be cleaned. Also, the car seemed to be pretty old with already a lot of small damages. I infor...
May 13, 2019 by Ankit Rao
Red Bus - Bus cancellation done Open
The Red Bus app showed Nilamadhab Travels running between Bokaro and Ranchi on **th of May ****. I got my ticket booked on it. Later when I called the bus operator he said that the bus was already cancelled but still it was showing on the app. ...
May 12, 2019 by Jyoti
Oyo - Hotel booking not done Open
I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...
May 12, 2019 by Sandip Borse
Tybros India tours Pvt LTD - Refund not provided yet Open
Booked honeymoon package to Singapore from tybros. On ** Feb when we were just going to board the flight agent ( Kanika Gupta) called up said due to some technical issue, your room for the hotel wasn't booked. Please pay there for * night and w...
May 12, 2019 by Karishma Jain
VRL Travels - Amount deducted but ticket not booked Closed
I and my aged and disabled mother were travelling from Gulbarga to Bangalore. The ticket was booked on *th of April. The amounts deducted successfully also message displayed ticked booked successfully. But neither the email nor SMS received. W...
May 12, 2019 by Mahadevapa
Makemytrip - Refund not received after flight got cancelled Closed
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
Uber India - Charged for ride in which I did not even board Open
Booked uber from Sispal Vihar, sector ** Gurgaon to Old Delhi railway station for my old parents on **/**/**** at * pm. After just * seconds the driver started the trip without picking anyone. I immediately called my parents to confirm whether ...
May 12, 2019 by Karan sharma
Oyo - Unhygienic and filthy room Open
*) We booked a room through OYO for the Edition O ***** US Consulate on *th of May where we travelled from Mysore to Chennai with booking ID EAFS****. *) When we reached the hotel first they said lift is broken and then the credit card machi...
May 12, 2019 by Ranganath Guptha Ragavendra Singri
Make My Trip Pvt Ltd - No refund issued since 15 days of cancellation Open
I had booked a hotel for Nainital on **/**/**** for * nights from **/**/**** to **/**/****. It is to be mentioned that more than ** days have passed yet I have not received the refund of ***** ( *****/- by SBI card and Rs.**** by MMT wallet). I...
May 11, 2019 by SOUMIK DAS
Oyo - Package not delivered Open
I am complaining about cheating done by Oyo. I had booked the hotel and did the payment as well but when I went to the hotel they said there no further tie up with Oyo. They didn't provide any room so I have to return back to home without any s...
May 11, 2019 by Deepak
Make My Trip - Not giving refund Closed
I booked an international flight from MakeMyTrip but for some reason, I had to cancel it. But in the name of refund they just saying wait for ** to ** hrs from many days. Every day they just tell me to wait and wait. Make my trip not giving my...
May 11, 2019 by Sagar Goyal
Goibibo India Private Limited - Refund not given against my cancelled flight ticket Open
I had booked my flight tickets through Goibibo for the month of June ****. Unfortunately, due to temporary shut down of Jet Airways, my flight ticket got cancelled and I received the intimation from Jet Airways as well as from Goibibo regarding...
May 11, 2019 by Deepesh Shahani
Happy Easy Go - Refund not provided Open
I had booked a ticket from Bhopal to Mumbai on March **, ****, from Jet Airways through Happy Easy Go (HEG). However, the flight was cancelled and when I contacted the Jet Airways team for the refund it was told that since the booking was done ...
May 10, 2019 by Romil Dwivedi
Via.com - Ticket not confirmed after paying money Closed
I booked a round trip ticket through travel agent site via.com on *th May ****. After they deducted the amount written on the site they gave me confirmed returned ticket while my forward journey ticket did not get confirmed. The site shows my t...
May 10, 2019 by N khupsianmuang
Ola Cabs - Outstation ride got cancelled last minute Open
I booked a ride to Alibaugon on May *th for May **th at *.** am. I received all the details about the ride and call from the driver * hour before the ride. Last minute while I sat ready and waiting for my ride I received a call by the driver th...
May 10, 2019 by Shachi Bhat
Oyo - Fraud done with me Open
I was travelling to Shimla from New Delhi and booked Oyo ***** Cedar Tree in Shimla on **th April **** and made full payment as requested by the app cause advance payment was to be made prior to booking. I was accompanied by a friend of mine. W...
May 10, 2019 by Rishabh Mishra
Oyo - Refused to pay the refund Open
I had booked the Oyo hotel online as below on *th May,** with the help of Punit (customer executive). Oyo Hotel Booking Online - Oyo **** Mundana Suites, Booking Id: XNUY**** Check-in - *th May'** Check-out - **th May'** Address - Plot No...
May 09, 2019 by Vijendra Khole
Oyo - Hotel did not let me check in Closed
The hotel did not let me check in by saying that they have booked that place married. You should make another arrangement. And OYO rooms are not refunding my money. Booking no. QXUV0529...
May 08, 2019 by Shailesh Kumar
Uber Cabs - Excess amount charged by driver Closed
The driver forced to pay extra for a cab booked by me for my father. I have already raised a complaint on the app but no response even after * days. This is very sad....
May 08, 2019 by Ambreen
Reliable Leisure Holidays - Fraudulent travel agent Open
We booked our Thailand trip for * families with Reliable Leisure Holidays, Spencer Plaza, Chennai. We communicated Mr MadhuSudhan and Mrs Yogyalakshmi, The Proprietor of Reliable Leisure Holidays (Ph. ***** *****, ***** *****). It was discussed...
May 07, 2019 by Priyadharshini Dhinesh
Redbus.in - Refund not done Open
The refund has still not been done for the ticket booked on * May ****. The Redbus has given me a false email regarding the calculative figure of total amount to be refunded ahead of bus cancellation by the operator. Ticket no. *********** for ...
May 07, 2019 by Shashwat Jaiswal
HOTEL MAA RUDRANI RESORT - Refund not received Open
I booked two rooms in this hotel. After check-in, I found that bed bugs in both rooms, cockroaches in the room, tv /phone and geyser not working. When we complain the same with hotel team they offer us another room but the condition is the same...
May 07, 2019 by SANDEEP
Goibibo - Refund not provided Open
I had booked a hotel for my wife on **th April **** at "OYO Townhouse *** Sector **, Gurgaon" through a mobile application know as "Goibibo". Upon reaching the hotel at night **:** am my wife was denied entry as the gates were closed for the se...
May 07, 2019 by Yashvardhan Sejwal
Oyo - Regarding refunding money Open
I had booked one room through the app on **th April. My booking id is DAYB****. As it is prepaid the property manager denied my check-in as they said they have already ended the contract. When I escalated this issue with their team. They said l...
May 07, 2019 by Kumar Ravi
Make My Trip Pvt Ltd - Wrong hotel room allotted Open
I booked a hotel in Dubai from **th April to the *th of May for * adults on MMT. After reaching there I get to know that room was only for two people and MMT has given us the wrong booking....
May 07, 2019 by Nitesh mohite
Redbus.in - Regarding refund of bus ticket Open
This complaint is regarding the refund of my money from RedBus. I booked one ticket on ** April ****. On **th they had initiated refund amount of ***.**. I have shared my bank details with them but till now I have not received any refund from t...
May 06, 2019 by SHIVAL CHADDA
Make My Trip - Unprofessional behaviour by the company Open
When I booked a holiday to Udaipur through MMT (booking ID-NL*************) I thought this trip will end well but after that, all hell broke loose. My whole trip had problems of plenty by irresponsible MMT representatives who refused to help me...
May 06, 2019 by Hemant chahar
Makemytrip.com - Tickets not issued after debiting my account Open
Very bad customer service. MakeMyTrip seems to have a bunch of frauds taking customer money and not issue tickets. I have suffered too much mental trauma because of them and still undergoing. I have booked * tickets for an important business me...
May 06, 2019 by Sudhakar Ravindran
Goibibio - No refund provided Open
I have recently booked a domestic flight ticket from Goibibo platform for Delhi to Visakhapatnam on *th June bearing the PNR no. "SI**XW". Due to some reason I have cancelled my booking with respective Indigo airlines. The Indigo airlines as ...
May 06, 2019 by Jayanth Kumar Kuppili
Uber Cabs - Unprofessional conduct by the driver Open
I booked Uber on May *th, **** from Sector *, Gurgaon to Feroz Shah Kotla stadium, Delhi. I was along with my wife and * yr old daughter. We asked the driver to stop for *-* mins near sector **, Gurgaon (*-* km distance from Sector *) to buy a ...
May 06, 2019 by Sachin kumar
Uber Cabs - Asked to pay again Open
I booked uber on **th March **** and the payment option was cash. I paid the full amount to the driver after reaching my destination. Now when I am trying to book another ride it is showing that I didn't pay Rs *** first I need to pay the amoun...
May 05, 2019 by Saikat Kumar De
Oyo - Fraud by the total holiday team Open
I had booked a package from Oyo total holidays team to Coorg, Ooty & Mysore with package id PKG-YLCZ****. The package provided by Oyo total holidays team contains flights to Kempegowda airport Bangalore from Delhi and return flight after comple...
May 04, 2019 by Krishna kant verma
Oyo - Regarding hotel meal cancellation Closed
I have booked a meal plan from Oyo app but in the hotel, there was no restaurant and they are not refunding meal plan amount....
May 04, 2019 by Mohit bansal
Yatra.com - Non cooperation by a tour and travel agency Closed
My husband booked hotel tickets through Yatra.com for our holiday in the month of April. While booking was scheduled for the month of June he by mistake did it for July. The moment he received the confirmation he realised the same. So he immedi...
May 04, 2019 by Gauri Ranade
OYO Rooms - Denied check-in due to tariff issue Closed
I had booked Oyo Rooms RockWood Resort at Paonta Sahib for *th May **** to *th May ****. On *nd May **** when I reached the hotel travelling from Delhi to Paonta Sahib on *th May **** at *:** pm, manager at reception denied check-in stating the...
May 04, 2019 by Tanu Arora
Makemytrip (india) Pvt. Ltd. - Wrong hotel booking done Open
I have booked a room through MakeMyTrip app for * adults in Paris at IBIS Budget Gennevilliers Asnieres. Next day I got mail from the hotel saying that your booking ID is wrong and hence reservation is invalid. I am continuously calling MakeMyT...
May 04, 2019 by Ashok
Oyo - Asked for extra charges Open
I recently stayed at one of OYO in Muzaffarpur, Bihar for which I booked and paid in advance (Classic Room + breakfast). But as I entered the reception area, he told me that he can't provide AC & breakfast for this booking. Later on, I called O...
May 03, 2019 by Nikhil Raj
Goibibo India Private Limited - Fake booking done Open
I booked bus ticket for my family member from Jaisalmer to Mumbai on ** April **** time **:** PNR no *********-******. The ticket was confirmed and the passenger was sick. She has a doctor appointment on Monday morning. When she went jo Jaisalm...
May 03, 2019 by Kabeer Mishra
Makemytrip (india) Pvt. Ltd. - Travel package issue Open
I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund. *. ...
May 02, 2019 by Manoj Bansal
Yatra.com - Money not refunded for cancelled flight Closed
Through yatra, I booked a Jet flight for my parents from Lagos (Nigeria) to New Delhi (India) dated **th May ****. Now that the jet flights stands cancelled yatra is not refunding my money. Please help....
May 02, 2019 by Rohan Agrawal
Make My Trip Pvt Ltd - Refund not credited Open
I booked the ticket from MMT. But the booking is cancelled. My amount is deducted. Now they are not refunding its nearly a month....
May 02, 2019 by Zahid
Red Bus - Refund not received Open
Date of Journey: ** March **** Issue: Ticket payment is done but no ticket confirmation. I booked a ticket from Nashik to Pune on **nd March ****, of MSRTC bus. The payment of the ticket was done but due to a technical problem, it stated that...
May 02, 2019 by Vishal Pise
Oyo - Package is not fulfill as promised Closed
I booked * rooms (Anandha residency) which is in Kodaikanal through OYO. But there is no parking facility and even can't able to reach that residency because of the worst road condition. When we contact the receptionist we were shocked by the w...
May 02, 2019 by Anandharaj S
Makemytrip (india) Pvt. Ltd. - Holiday itinerary booked and actual ticket received had variance Open
This is with respect to my booking no NL*************. I had booked a holiday package from MakeMyTrip which included flights with Baggage allowance. The booking card clearly showed this. But when I received the actual ticket, for one leg of the...
May 01, 2019 by Neville Savio Kujur
Makemytrip (india) Pvt. Ltd. - Due to cancellation, I got to spend extra Open
I booked flights to Malaysia from Trichy on **th April. My travel date was on **th April. The amount was ***** INR. Money was deducted from my account but I didn't get any confirmation. Instead, I got a mail of cancellation and refund. They sai...
May 01, 2019 by Sunitha M
Makemytrip.com - Incorrect information provided Open
I booked a room at Days Hotel by Wyndham Singapore At Zhongshan Park In Singapore via www.makemytrip.com. In their website, they mentioned that the hotel serves Veg Indian food and have a swimming pool. However, after check-in, I came to know t...
May 01, 2019 by Ritesh Choudhary
Makemytrip - Non cancellation of ticket Closed
I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...
Apr 30, 2019 by Krishnakumar
Goibibo - Refund of flights booked not given Closed
We have booked the return flight vide PNR ARCTWV and flight no. *w *** and *w **** through Goibibo. After cancellation of flights from Jet Airways, we contacted Goibibo for the refund. After passing more than ** days we have not received a refu...
Apr 30, 2019 by Radhey Shyam Sharma
Oyo - Bad customer support and cheating Open
Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...
Apr 30, 2019 by Lourdu Vinoth
Hotel Imperia Rajapeth Amravati Maharashtra - Hotel not honouring my booking Open
Booked Hotel Imperia for accommodating my guest on *th to *th May ** online through Agoda website on **th April **. For which I got a confirmatory mail after paying the full amount in advance. On approaching hotel on **th April ** the property ...
Apr 30, 2019 by Snehal Prakash Chavhan
Sotc - Fed up with harassment Open
This is the first time we have booked our tour for * people to Europe with SOTC and in the very first deal, we have felt that SOTC is the worst travel agency ever. We have booked our tour by paying Rs. * lakhs on **.**.**** vide booking file nu...
Apr 28, 2019 by Jhelum
Oyo - Mentally physically and financially harassed Open
I have booked a room today with Oyo *****. I have paid the amount at the time of booking. They send me confirmation message on my email id. When I go to Oyo they said rooms are overbooked. We have only * rooms and from Oyo side, they booked ** ...
Apr 28, 2019 by Nishu Maheshwari
Make My Trip Pvt Ltd - Refund not issued Open
I have booked my flight ticket on **th March **** from makemytrip. The journey date was **th April. I got notification from spice jet on *th April that the flight is cancelled. I was eligible for a full refund. I cancelled the ticket and applie...
Apr 28, 2019 by ROHIT KUMAR
Goibibo - Refund not received Open
I am facing refund issues for tickets I booked from Goibibo website in the month of January ****. I had initiated cancellation directly at the airlines portal and I was told to contact you so that the money is returned back to the source I thou...
Apr 28, 2019 by Akash Agrawal
Make My Trip - Baggage discrepancy in ticket Open
I had an intercity flight booked in Malaysia through MakeMyTrip. I had a checked baggage allowance of **kg and cabin baggage of *kg. But in the make my trip it was showing as zero baggage allowance. I came to know this when I was about to check...
Apr 28, 2019 by Hiral Vakharia
OYO Rooms - Check in denied Open
I had booked a room from Oyo Rooms application for three people on property Collection O ****, Mahipalpur, Delhi near airport and booking ID for the same was SUCT**** for the date **th April **** to **th April **** (* day). The booking was for ...
Apr 27, 2019 by Mantraraj Naik
Vacation Yaari - Fraud travel agents Open
I booked Vacation Yaari for a package to the northeast (Sikkim). They trapped me with the alluring package and asked me to deposit ***** INR to their account. I did it on April ** and have the proof as well. They promised to send me the hotel...
Apr 27, 2019 by Shailesh Tiwari
Red Bus - Refund not given Open
On *th April ****, I booked a ticket for the journey from Aligarh to Lukhnow by Red Bus. The amount was deducted but the seat was not allocated. The passenger was deboarded from the bus. We have to suffer humiliation, mental harassment and a lo...
Apr 26, 2019 by Mohd Saif Khan
Redbus.in - Bus got cancelled Open
I booked tickets from Kaveri Travels through Redbus from Hyderabad to Ongole on **/**/**** and back to Hyderabad on **/**/**** to cast my vote. Due to their personal greediness, they cancelled the service just * hours before the journey starts ...
Apr 26, 2019 by Makkena Venkateswara Rao
RedBus India - Ticket not booked but amount deducted Open
I have booked the ticket from Bangalore to T.Kallupatti (Near Madurai) on ** March **** and payment made successfully through Google pay option available in the Redbus. Amount deducted but ticket not booked. When I inquired with Redbus no respo...
Apr 26, 2019 by Subramniyan S
Makemytrip (india) Pvt. Ltd. - Illegal withdraw from account Open
I booked air ticket (booking id NF************** through MakeMyTrip and I applied coupon code where I was supposed to get **** as a cash back into my bank account but due to some technical error from the MakeMyTrip side, I received cashback twi...
Apr 26, 2019 by Abhishek kumar
Happy Easy Go - False information given Open
I booked flight from Delhi to Bhubaneswar via Happy Easy Go on *nd April and paid ****/- via Mobikwik. But I didn't get the ticket. I contacted the customer care of Happy easy go. They mentioned there is no payment from your end and I checked t...
Apr 25, 2019 by Aloka Kumar Raulo
Goibibo India Private Limited - Charging extra amount Open
I booked a hotel in Gangtok last night via Goibibo with Booking ID HTLWTLQA*E after paying **** Rs. By mistake, I missed to add * more guest during the booking and choose * person for Supreme Deluxe Room. Immediately within * -** minutes of boo...
Apr 25, 2019 by Nikhil Srivastava
Oyo - Denying services and misleading information provided Open
I booked * rooms last weekend in Mount Abu through OYO rooms in Hotel Blue Valley from **/** to **/**. The payment was fully done and on the day before Check-in date I got a message from OYO that said: “ Due to unavoidable circumstances, we n...
Apr 25, 2019 by SUMIT GAUTAM
Goibibio - Customer care not responding and refund issue Open
I had booked JetAirways and Airfrance flight for a round trip from Blr to Ams and back via Goibibo. My JetAiways flight got cancelled. And it was mentioned in the mail that a partial refund will be initiated for the JetAirways flight. Following...
Apr 24, 2019 by Saloni
IRCTC - Air ticket money not refunded Open
I made payment for the air ticket from IRCTC air app on **th April **** and an amount of **** was deducted from my account. But it showed the booking failed after ** mins. I waited for three more days and booked a ticket for the same flight fro...
Apr 24, 2019 by Manish Kumar
Redbus.in - Cheating with cancellation policy Closed
I've booked a ticket with RedBus on **th April from Hyderabad to Bangalore. I've checked the cancellation details within the app before booking the ticket which says I can cancel anytime before * pm on **th of April with a cancellation fee of *...
Apr 24, 2019 by Chaitanya Reddy
Makemytrip (india) Pvt. Ltd. - System failed in booking right ticket Closed
We booked a multicity ticket but MakeMyTrip booked a round trip ticket instead. This was supposed to be a Mumbai - Munich - Hamburg -Mumbai ticket but they booked the mum-Munich-Mumbai ticket. Now they aren't even changing the ticket and insi...
Apr 24, 2019 by Anuj Bagri
Goibibo India Private Limited - Refund not given Closed
I booked a cab in the goibibo app on **/**/**. They took advance of Rs. *** for scheduling my travel. But till date I didnt get any information about the cab nor did I get the refund which was paid in advance....
Apr 24, 2019 by Kapil Kumar Sharma
Oyo - Hotel denied after booking Open
I booked a hotel in McLeodGanj using OYO apps and after reaching the city I called hotel reception and they mentioned that their contract with the OYO has expired. When I called OYO customer care they didn't provide any solution for more than *...
Apr 24, 2019 by Sanjay Kumar
Ola Cabs - Regarding undue charges Closed
We booked Ola cab first time. The driver did not pick the call and we charged Rs. **. The second time we booked the cab than the driver confirmed our booking after waiting. If ** mins driver denied we again paid Rs ** as cancellation charges. W...
Apr 24, 2019 by Abhishek Bansal
Yatra.com - Not refunding for the cancelled ticket Offered Resolution
We booked flight tickets from Toronto - Paris Paris - Mumbai and Mumbai-Hyderabad. Due to the cancellation of jet airways, flight Yatra asked me to reschedule. I said we wanted to cancel the itinerary as jet airways were closing down and becaus...
Apr 23, 2019 by Pradeep kolanu
Yatra.com - International flight return ticket cancelled but refund is not given Closed
I booked a partially refundable international flight ticket ( for my wife ) from New Delhi to New York (USA) and back to Delhi from yatra.com of Rs. *****. The return flight was much delayed by more than * hrs due to which I cancelled it with ...
Apr 23, 2019 by MOHIT SONI
Goibibo - International flight ticket not rescheduled Open
I am working in Saudi Arabia booked an international flight ticket through Goibibo.com on *nd March ****. It was from Yanbu, Saudi Arabia to Delhi, India via Jeddah and Mumbai on *th May **** through Saudi airlines and Jet Airways. I came to kn...
Apr 23, 2019 by Vivek Kumar
Clear Trip - Payment get failed Open
I booked the flight ticket from Indore to Hyderabad on **-**-**** for the same day flight on Air Asia at **:** Hrs for **:** flight. The payment has been deducted from my credit card and displayed as payment failed in my clear trip account. I c...
Apr 22, 2019 by Satyanarayana Raju D V V
IRCTC - Non refundable money after ticket cancellation Closed
I had booked my ticket on */**/**** from Gorakhpur to Allahabad. I made the payment online. But the ticket was automatically cancelled. So from that date to now, I did not get back my money in my account. Pnr: **********...
Apr 22, 2019 by Arjun singh
Cleartrip - Non cooperation in name correction Closed
I have booked domestic and international tickets through Cleartrip on ** April. Within ten minutes of my booking, I realised that I have made a mistake in my son's name. The ticket reads Arju instead of Arjun. I straightway informed Cleartrip. ...
Apr 22, 2019 by Gp Capt S Shrivastava
Indian Railway ( Irctc) - Ticket not delivered in time Open
I had booked the Air Ticket through the air.irctc.co.in website of Indian Railway on **.**.****. Journey date was on **.**.**** at **:** am. I paid the amount of Rs. ****. The amount is debited from my account, at the same time the ticket was n...
Apr 22, 2019 by PATIL SANDIP CHINDHU
Oyo - Denied from checking in booked hotel Open
I had booked two rooms in Mathura's hotel named Ganga palace through Oyo. But when I went to check in the hotel, the manager denied saying that the tariff is less and I will have to pay more to check in. When I contacted Oyo customer care they...
Apr 21, 2019 by Vishnu Sharma
Ksrtc - Proper bus not provided Open
I had booked for a club class bus from Mysore to Bangalore and the booking details have been attached asunder. But despite booking it a week before they made us travel in a normal bus and upon asking authorities they told us to adjust the avail...
Apr 21, 2019 by Ashish.S.R
Yatra.com - Cheated by fraudulent scheme of lowest price Offered Resolution
I booked a room through www.yatra.com on **.*.** for Rs.****/-. After booking when I searched for the www.booking.com site, I found a better room on the same day at the same hotel at a lesser price for Rs.****/-. As per the lowest price guarant...
Apr 21, 2019 by D Sunil
Oyo - No room allotment Open
I had booked on Oyo. When I had reached I was waiting outside for * hour nobody was lifting the phone. And booking is still confirmed I dont know what to do. My booking id: PWGZ****....
Apr 20, 2019 by Ethender
Goibibio - Worst car services Closed
I booked cab services from Goibibo for Jaipur for **th April ****. I booked Cab on **th and they scheduled the cab and mailed me that cab will arrive at your address at **:** am. But no cab came. I called customer care they said that they will ...
Apr 20, 2019 by Kamal chourasia
Oyo - Refund got declined Closed
Booking ID: TURG**** I booked Oyo ***** ( Luxury Home ) for * nights from Wed ** April to Sun ** April and paid online Rs ****. On **th April I reached the location provided by Oyo app. There was no hotel in the particular location. The locals...
Apr 20, 2019 by Zaki Ahmad
Uber Cabs - Driver left us stranded Open
On the *th of April **** at approximately ** pm, I had booked an UBER taxi from McDonald's at Saki Naka to Ghodbundar, Thane. I was given the details of the driver, whose name was Mr Rajendra and Wagon R taxi bearing number **** was shared on t...
Apr 20, 2019 by Jude Saldanha
Oyo - Cheating regarding rooms pics presented on website Open
I booked a room with Mukut Regency through Oyo customer care and upon payment of cash on the counter, I was allotted a room whose walls were waterlogged leading to foul smell all around. My *-year-old kid and husband were also very uncomfortabl...
Apr 19, 2019 by Anshita Rai
Goibibo India Private Limited - Hotel booking not done Open
This message I got: Your hotel booking is confirmed at Oyo **** Zapper, Kolkata, India, HTLRSQWU*T Yesterday I had booked a hotel for three nights stay in Kolkata through Goibibo. On **-**-****, I had called to hotel caretaker-**********, they...
Apr 19, 2019 by Sanjay Kumar
Make My Trip - Customer harassment done Closed
We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...
Apr 18, 2019 by Anushruti chatterjee
Red Bus - Bus did not showed as per the boarding time Closed
I booked a bus from Redbus en route from Ahmedabad to Udaipur. The name of the travel was Laxmi travels. The bus was scheduled to come at *:** pm at the boarding point. Redbus notified the information through the message about the bus and the c...
Apr 18, 2019 by Prasun khabya
Redbus - Driver did not stop the bus at boarding point Open
I have booked a ticket from Lingsugur to Bangalore on **th April. The bus did not stop at the boarding point. We waved our hands but the driver did not stop at the boarding point....
Apr 18, 2019 by ANURADHA
IRCTC - Online TDR request repudiated Open
I booked a tatkal online ticket but filled TDR when I found the train was late more than * hours. My TDR request repudiated as passengers travelled despite I never travelled and remain in my shop. I want compensation....
Apr 18, 2019 by Suman verma
Goibibo - No response on my flights Closed
Goibibo website is modified suitably to give no response on Jet bookings. I have booked Jet flight from Mumbai to Singapore but all modes of communication from Goibigo website is blocked. Phone lines always state that they have huge traffic hen...
Apr 18, 2019 by Praveen Agarwal
Goibibo India Private Limited - Refund for flight ticket Open
I had booked one ticket for Bangalore to Bhubaneswar on Goibibo for **th of April just the day before as it was urgent. I got a connecting flight. First one was AirAsia from Bangalore to Hyderabad at *.** pm then it was IndiGo from Hyderabad to...
Apr 18, 2019 by Chittaranjan Mohanty
OYO Rooms - Hotel doesn't exist Open
At Bhopal, I booked Oyo Rooms for * nights in OYO at Hotel Aditya Regency. Prepaid it via online mode ****. I have been harassed by this incident where I had booked a hotel in Bhopal and couldn't locate the property. I tried by entering the ...
Apr 17, 2019 by Md Zakwan
Cleartrip - Full refund not received Closed
I have booked a ticket on **th of March **** from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs *****. The trip id is ************. However, the name I entered there was wrong and I immediately called the Cleartrip cus...
Apr 17, 2019 by Jithin Das
Agoda - Non repayment of booking Open
I booked a room at Oyo***** Hotel Bella Vista, New Delhi. The booking was done by Agoda.com for **th April ****. I arrived at the hotel. But they did not allot the room. My booking id is *********. I requested to refund the amount Rs. **** paid...
Apr 17, 2019 by Gigy Varghese P
Oyo - No response from customer care Closed
I booked Oyo sober dreams Hinjewadi Pune hotel for ***/-. After reaching there I came to know due to the electricity issue they couldn't allocate the room to me. They ask me to place a call to customer care to adjust in the nearby Oyo hotel. A...
Apr 16, 2019 by Sujay Navghare
Redbus - Wasted my 3 hours at boarding point Open
I booked bus (universal travels) in Redbus app on **/**/**** at *:** am. My travel is from SRM University (Kattangulathur) to Sirkali Kai Katti bye-pass. The app showed me my boarding time is **:** am and I went to my boarding point at **:** am...
Apr 16, 2019 by Vijay.R
Goibibo - Refund is not given for cancelled transaction Closed
I booked train tickets from Goibibo which gets cancelled and the money is deducted. They are sending me emails from weeks saying the refund is done but I haven't got single money from them. Also, they haven't provided me with the ARN ref number...
Apr 16, 2019 by Abhinav sharma
Makemytrip (india) Pvt. Ltd. - Check in baggage allowance Closed
A few days ago we inquired on MakeMyTrip app about booking of flight for Sector Jammu Delhi and saw that check-in baggage allowance of ** kgs allowed in Air India flight no AI ****. Accordingly, we booked a ticket under their reference no NF **...
Apr 16, 2019 by Babli razdan
Oyo - Charged with extra amount Open
I booked a room for * days, which has a total amount of ****. Upon reaching the destination, I found a degraded room and the hotel manager told that they have just received INR ****. I called immediately to their (Oyo) support, but they didn't ...
Apr 16, 2019 by Manisha Dhami
Goibibio - Cheated by the company Open
I booked a return ticket for Delhi-Singapore from Goibibo on Dec *, ****. Total cost was *****/-. On **/**/**, Goibibo informed me on the message that the flight have been cancelled and I should reach out to Jet Airways to resolve my issue. I f...
Apr 15, 2019 by Harsh Batra
Ola Cabs - Charged me more than the estimated value Open
I booked an outstation trip from Trichy, Tamilnadu, India to Kattuputhur, Tamilnadu, India on March **, **.** PM. Estimated money showed Rs.****. But the end of the ride the bill came Rs.****. I asked the driver, he said it is a computer genera...
Apr 15, 2019 by Prabu E
Goibibo - Fraud booking of hotel Open
I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra m...
Apr 15, 2019 by Siba charan jethy
Cleartrip - Refund not received Closed
I have booked a ticket on **th of March **** from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs *****. However, the name I entered there was wrong and I immediately called the Cleartrip customer care for support and I ...
Apr 14, 2019 by Jithin Das
Goibibio - Hotel cancelled but not giving refund Open
I made * cancellable hotel reservations through Goibibo. Firstly they generated the booking id but the actual reservation not happened for * of the hotels I came to know this when I called the hotels directly. I contacted all three hotels, and ...
Apr 13, 2019 by Navneet Gupta
Dwarkadish hotel ujjain - Bad service provided Open
Ac was not working properly. Water is not provided in the room. No manner in the staff....
Apr 12, 2019 by POPAT SAGAR DINESHBHAI
Zoom Car - Treated badly by the company Closed
I have booked a car from zoom car on **.**.**** for ** hours and he supposed to deliver it by * am on booked day. But they didn't deliver the car instead of delivery they asked me to pick the car from another location and I went to the location...
Apr 12, 2019 by Prashanth
Goibibo - Refund not given Open
I booked a ticket from Goibibo online. I made the payment and the payment was successfully deducted from my account. The ticket was supposed to confirm in ** mins which didn't happen instead it has been ** hours or more the ticket was visible i...
Apr 12, 2019 by Huzefa Taher
Oyo Hotel - Rude and threatening attitude of the receptionist Closed
On **th March we had booked at GS Residency in Varanasi. Due to some reason, we cancelled the booking in the hotel itself and wanted to seek assistance from an Oyo advisor but the receptionist misguided us and misbehaved with us by using abusiv...
Apr 12, 2019 by Ayantika Chatterjee
OYO Rooms - Paid full money but stayed only for 15 minutes Open
I checked into Day Inn Oyo Room Chennai on *rd April in Chennai (ID ZOVT****). The hotel and the room nowhere close to the image and reviews that were put on OYO. The staff was unruly and fearing my life I checked out within ** minutes. The un...
Apr 11, 2019 by Vivek Thomas
Redbus - Refused to refund Open
As I was booked my travelling through Redbus last **st March ****. Unfortunately, my booking was cancelled but my money (Rs. *** ) was credited by Redbus. I called Redbus customer team and complaint about this incident but still, they are not s...
Apr 11, 2019 by ROSHAN KUMAR M
Goibibo - Cancelled my return ticket Open
I booked * round trip ticket from Delhi to Singapore (Jet Airways) using Goibibo and total I paid *****. I got confirmed ticket for the same attached is proof from Goibibo side. But just some days before to upward journey they cancelled my retu...
Apr 11, 2019 by Udit Raj Ahuja
Make My Trip - Forceful usage of cash over original payment Closed
The hotel normal cancellation policy allows free cancellation till ** hours before check-in time and I had double black MMT membership. I specifically called the MMT support to request that they use the normal hotel cancellation policy for two ...
Apr 10, 2019 by Manav Prakash
Redbus - Want refund of bus ticket Open
On *th April ****, I booked a bus ticket online for a female passenger to travel from Baramunda bus stand (Bhubaneswar) to Sunabeda (HAL township, Koraput) on **th April ****. But due to strike on **th April the bus did not come on that day. So...
Apr 10, 2019 by Rakesh Kumar Pradhan
Goibibo India Private Limited - Incorrect bookings done Open
I made a booking through Goibibo online portal for my international travel from Bali to Pune (DPS-PNQ) on *th April ****. Attached is the screenshot on what was shown to me on the website. The booking was confirmed and I also received an email ...
Apr 10, 2019 by Gita Gosavi
Make My Trip - Wrong information provided Open
I booked the flight ticket from MakeMyTrip portal. The ticket was booked from New Delhi to Auckland and return. At the time of booking on the MakeMyTrip portal, the fare was showing refundable. Once the booking was made. I got the pdf of the t...
Apr 09, 2019 by Hemant Rathi
Make My Trip - Tickets not booked as per selected timings Open
I have booked a ticket Roundtrip in MMT (MakeMyTrip.com) for my manager on *nd April'** from Chennai to Delhi on *th May'** and return *th May'** Delhi to Chennai. I have selected the timings as *:** Am for *th May and *:** Pm for *th May but d...
Apr 04, 2019 by Ajaz Ahmed
Make My Trip - Amount wrongly debited Closed
On Dt. **/**/**, I tried to book an Air ticket from Mumbai to Cochin through Make my Trip option. Make My Trip Complaint/Reference ID - ******-******. At the time of booking, amount of Rs.*,***/- got debited from my HDFC Bank Credit Card accoun...
Feb 26, 2019 by RAJESH LAXMAN SHETTY
Make My Trip - Bus pick up location changed without information. Bus missed. Closed
I booked a bus ticket from kolkata to chandikhol for **nd October. The pick up or boarding point of bus changed without any information from MakeMyTrip or from operator. Tried calling operator contact number. But no response received from opera...
Oct 23, 2018 by Dipto Ghosh
