Sasta Safar Travelsees - Unethical Booking Cancellation and Poor Customer Service by SastaSafar Travelsees ^Open

I am writing to formally express my strong dissatisfaction and concern regarding the recent experience I had with SastaSafar Travels. I booked a ticket from Bangalore to Atlanta through your website under the name Indukuri Vikram. Following the...

Jul 30, 2024 by Vikram Indukuri

Grand Holiday Park Vacation - Booking cancelled nut refund not received ^Open

I received a call from Grand Holiday Park Vacation & offered me *N/*D hotel gift voucher as part of their promotions. They had told me that the team would come & visit me at my house to offer the voucher. Once they reached my house, instead of ...

Jul 25, 2024 by Uma Sankar

Cleartrip - Flight Rescheduled by mistake ^Open

This is regarding TRIP ID: ************ and PNR: V*EI*N, indigo connecting flight from PUNE to BLR. I booked this ticket yesterday (** May ****) at **:** PM for *th June ****. at **:** from DEL to **:** in Bangalore. With this I also opted f...

Jun 01, 2024 by Priyanka

Redbus And Neugo - Bus cancelled without prior notice after waiting 30 minutes for the bus at the boarding point ^Open

I booked * ticket of bus (NeuGo) from Dehradun to Delhi (**:** PM, **th April, ****) first of all the link provided by the redbus for bmthe djrections to the boarding point was locating wrong direction, the direction didn't matched the location...

May 01, 2024 by Sarthak Jain

Fala Holidays And Packages - Fala Holidays And Packages Amount Loss Against FALA Holiday and Packages ^Open

We got call on **st of December'**** from Fala office (KR Puram Branch) saying that we got a gift voucher. After getting many calls, we visited the office they said you got the Gift voucher and also a very good Holiday Package offers going on...

Feb 11, 2024 by Ajay Babu P

Make my trip - Mauritius Trip Refund due to cyclone ^Open

I booked a trip to Mauritius from **th Jan, **** to **th Jan, **** through Make My Trip website. My flight was from Mumbai by Air Mauritius on **th Jan at *:** AM. I live in Raipur, Chhattisgarh and I was supposed to reach to Mumbai on **rd Jan...

Jan 26, 2024 by Anand Kumar Rath

Make My Trip - Fraud by mmt for excess baggage allowance ^Open

Hello, - I booked * tickets for my family of TAP Portugal Airline on **th February via the Make My Trip (MMT) portal - who acted as an authorised agent of the airline. Our travel dates were for later on **th May. I had selected the baggage al...

Nov 14, 2023 by Akshay

THAKUR TOURS TRAVELS SRINAGAR - HARRASEMENT ^Open

We had a trip plan for Kashmir for * Days,dated *th April **** to **th April ****,We Had done bookings with Gem Tours Mumbai,we had made payment of *,**,***/- for this trip for * packs i.e * adults & * Kids age * & * years ** months & for which...

Apr 21, 2023 by Jinesh Kirtikumar Shah

THAKUR TOURS TRAVELS SRINAGAR - HARRASHMENT ^Open

We had a trip plan for Kashmir for * Days,dated *th April **** to **th April ****,We Had done bookings with Gem Tours Mumbai,we had made payment of *,**,***/- for this trip for * packs i.e * adults & * Kids age * & * years ** months & for which...

Apr 21, 2023 by JINESH SHAH

Cleartrip - Fraud and Mental Harassment ^Open

We've been simply trying to change our flight dates for trip ID: *********** *- there is no option for customers to change flights online by themselves and they've to rely on all fake and expensive option offered by ruthless customer service a...

Feb 23, 2023 by Nikhil Gautam

Easemytrip.com - Flight Cancelled Convenience fee debited Refund Pending A total loss of time and money ^Closed

Gofirst Airlines cancelled my flight and generated a refund a few days before the trip, which is disappointing. But the more disappointing part is now the money is stuck with EaseMyTrip, which they are just delaying processing. This cancellatio...

Nov 23, 2022 by Manish Sharma

Travolook - Refund not done even after 1 month ^Open

I have booked flights to vizag on * th July through travolook website but after ** mins, One member from travolook called saying that the pnr was not generated and airline cancelled the ticket you will be refunded in *-** days from travolook, s...

Aug 02, 2022 by Aravind

Travolook - Booking Cancelled With Travolook in and No Refund Yet ^Open

I have made a booking as follows: Flight details: Hyderabad to Bangalore Booking ID: REF********* Date of booking: * September **** Amount: ₹****.** This particular ticket has been cancelled *FROM THEIR END* (reason quoted, "Flight's PN...

Feb 12, 2022 by Bhavya Vemulapalli

Yatra Com - Exorbitant Cancellation Charges ^{Offered Resolution}

This is with regards to refund request under booking reference number *************.Airlines had refunded me an amount of Rs **** and Yatra had deducted a service fee of around Rs.****.Kindly note that while booking there was no communication f...

Jan 23, 2022 by BSM Sirajudeen

Travolook - Money holding and fraudulent ^Open

I have booked my airline ticket from this website on *th October ****. My money got deducted but ticket was not booked. They are keep on making excuses about returning the money. It is more than ** days now and I am yet to receive the amount. I...

Dec 01, 2021 by Mallika Roy

Humsafar Holiday - Fraud service by travel agency ^Open

I am from Assam.I booked a tour package for * adults to Sikkim for * nights * days through noida based travel agency HUMSAFAR HOLIDAYS(address is given below). At first they sent me a mail of the package amounting ***** which was final. On **.*...

Nov 17, 2021 by Dipanka Hazarika

Holiday Triangle Travel Private Limited - Not Refund ^Open

Booked Europe Trip through Travel Triangle for May,**** which got cancelled due to Pandamic. we have only got a small amount refund last year. Pathetic customer care. They are not refunding the amount at all even the agents are not responding A...

Nov 16, 2021 by Gargi Dutta

Asian Yatra - Refund not received on cancelling the travel package ^Open

I paid a certain amount for a travel package which I was told can be cancelled by me at any point of time. I received the invoice for the same on * Oct, ****. Later I decided to cancel the package. My travel agent was unreachable by phone. I re...

Jul 26, 2021 by Ajay Rawat

Rangers Club P Ltd - False travel promises ^Open

Fraud promises were made. Fake travel packages were sold to us by * sales agents, both of them left the company and the company denies to fulfill any of the promises made by their sales agents. Both the agents do not pick up calls. A lot of men...

Jul 19, 2021 by Arpita Mondal

Irfan Tours Travels Jalalpur Ambedkar Nagar Up - Fraudulent Travel Service ^Open

I had to go to Jeddah from Lucknow via Dubai, where I had to stay from Dec **, **** to Dec **, ****. I purchased the following services from Irfan Haider, Proprietor of Irfan Tours & Travels, Jalapur, Ambedkar Nager - ******, Uttar Pradesh, ...

Apr 17, 2021 by Hasan Ali Abbas

Tavolook - Ticket not booked but amount blocked for more than 1 month ^Open

I have booked my ticket in **th feb ** from travolook website for kolkata to Bagdogra ,but in process of booking same a call from travolook customer care rang on my mobile saying that your ticket has been cancelled and you will get refund after...

Mar 18, 2021 by Manoj Kumar Prasad

OLA CAB BANGALORE - Fraudulent charges for incomplete trip ^Open

I had taken an outstation ride from Bangalore to Chennai, but had to turn back being in stuck in Bangalore for more than * hours due to traffic and I started vomiting in the car. So we drove about ** kms within Bangalore and returned back to so...

Mar 15, 2021 by Pradeep

Easemytrip.com - Fooled by Customer Service Agents ^{Awaiting Details}

I went on google to book a flight where easemytrip flashed the cheapest price available for my destination through Vistara in Economy class. When I further looked for an upgrade to Premium Economy, which as per Vistara was readily available, I ...

Nov 26, 2020 by Neeraj Gulati

Yatra.com - Unable to use my credit shell ^{Offered Resolution}

I booked one flight (indigo) ticket from vizag to ranchi dated **.**.**** bearing PNR no.AF*MXV and it costed me Rs.*****. But due to imposition of lock-down owing to COVID-** flight got cancelled and the entire amount was kept as credit shell....

Oct 07, 2020 by SALIL VIDYARTHI

Goibibo - GOIBIBO NOT REFUNDING AMOUNT RECIEVED FROM AIRLINES ^Open

I had booked ticket from GOIBIO. My flight was canceled from GOAIR Airlines for PNR M*C**W . I approached the airline for the refund, they refund me ₹**** and through mail they said that refunded money to travel agents account. Goibibo. I h...

Sep 23, 2020 by PRAJIT VERMA

Karma Resorts Hospitality - Refund not provided Service not provided Money taken by providing false misleading information ^Open

I was invited to Mariott Hotel for a promotional dinner with my family by “Karma Resorts & Hospitality” in ambikaniketan, Athwalines Surat on the evening of **th of July ****. Having attended the event with my family, I met their sales agen...

Aug 14, 2020 by Latif Colombowala

Cleartrip - Refund fraudulent ^Closed

I booked * flight tickets from Bengaluru to Jindal vijaynagar Airport (scheduled on **.**.****) The flight was cancelled by the service provider (Trujet). I got a confirmation from Trujet for full refund. In the total amount of **** excludin...

Jul 28, 2020 by DHINESH KUMAR

Oyo - Regarding refund of my booking money deducted by oyo even after cancellation ^Open

Dear sir I booked a room in AGRA at **-**-**** with oyo application by **********. Hotel named ZAKI HS was listed in safest hotel . Deduction was done online but when I went to the location of hotel . There was no such rooms & hotel . I cal...

Jul 19, 2020 by Dr SHAILENDRA KUMAR

Yatra - Didn t get my refund ^Closed

I booked * domestic flight tickets through Yatra on April * and my journey date was April **th. My flight was cancelled by airlines. As per government regulations i am eligible for a full refund. But Yatra transferred my amount their e-wallet t...

Jun 21, 2020 by IJAZ E

Make My Trip - COMPLAINT AGAINST UNFAIR NON TRANSPARENT FRAUDULENT PRACTICES OF MAKE MY TRIP MMT ^Open

I would like to highlight your attention to the unfair trade practice followed by Make My Trip( MMT). I made flight booking for DELHI-BANGALORE-MALE/MALE-BANGALORE-DELHI and NAGPUR-BANGALORE-MALE/MALE-BANGALORE-NAGPUR thru MMT. I paid them INR ...

Jun 10, 2020 by JAYANT MANOHAR PATIL

Yatra - Money not refunded for Cancelled Flight ^Closed

I booked an air india flight scheduled for *th June, ****, on ** May'** , with Booking Ref No. ************* , and PNR JLRTT. But even after deducting the money, my travel status showed unconfirmed, and I did not receive any ticket. So I tried...

May 31, 2020 by Sameek Kundu

Make My Trip - Flight cancelled by Airline due to COVID19 refund is not received yet no number through which we can ^Open

Dear, Pls pls pls help me out i'm in big trouble no one is helping me out From last * months i'm requesting make my trip to refund my money these guys are just taking time from me they fake promises that they will be providing a supervisor cal...

May 30, 2020 by Ayush Singh

Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff ^Open

Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...

May 18, 2020 by Anshu Katiyar

Make My Trip Pvt Ltd - Poor services and lack of accountability thereafter ^Open

Lack of support from makemytrip in rescheduling flight from Paris to Delhi which was allowed by airline at free of cost. Consequently, had to book a new ticket and have been requesting makemytrip to refund the original ticket amount. Makemytrip...

May 16, 2020 by TANUPRIYA

Easemytrip.com - Money not refund ^Closed

I booked ticket on easemytrip march due to coronvirus pendmic indigo has been refunded my amount **** rupees on ** march till I didn't get my refund. I raised ** times compaint but one hear my complaint. Watsapa service is worst service. If y...

May 16, 2020 by Sazid alam

Cleartrip - Refund nt processed even after 60 days ^Open

I booked ticket from seoun ( south korea) to Singapore and Singapore to india through cleartrip for travel date * march , but when i landed airport Singapore airlines not allowed foreign passenger to board flight due to covid ** situation henc...

May 05, 2020 by Akshay yadav

Sterling Holiday Resorts (India) Limited - Refused to provide Refund on policy cancellation ^Open

I purchased the sterling holidays policy on */**/**** with a initial payment of ***** and and other payments as emi option and their agent named Rahul Agarwal and their rajasthan head named mr jayant singh promised me that my next payment of th...

May 02, 2020 by Hitesh Mohnot

Thetravelclub Co In - Fraud Travel Agent ^Open

The Travel club.co.in / The ride travel First of all, they go by the other name “the travel club” when you reach out to them for any travel enquirers and if you search by that name in google you will end up seeing lot of other “legitim...

Mar 22, 2020 by Arvind Agrawal

Sharing Travels Pvt Ltd - Travel Agency not helping in refund ^Closed

We had planned our family vacation to Maldives with Sharing Travels Pvt Ltd through Travel Triangle. Out trip is scheduled between *nd Apr to *th Apr ****. Due to the outbreak of COVID**, our flight of GOAir in which the tickets were booked als...

Mar 20, 2020 by Vasantha Nadar

Makemytrip (india) Pvt. Ltd. - Refund for cancelled ticket ^Open

Hi, I have booked the round trip flight ticket to our mother on *th May **** using Chase credit card on MakeMyTrip.com. I closed the credit card account on the month of June. Time line details of the events: Ticket booked ...

Mar 13, 2020 by Alagar Gandhi

Cleartrip - Cleartrip Not Rescheduling Ticket as per Airline Policy ^Open

Cleartrip Not Rescheduling the Tickets as per Updated Airlines Policy on account of outbreak of Corona Virus. I have booked tickets from Hyderabad to Dubai adn Mumbai to Dubai for **th March for two families. I have been trying to reach out to...

Mar 12, 2020 by Pawan Mahawar

Travel Triangle - Trip Cancelled by Travel Triangle and no status on refund ^Open

My trip to thailand & bali was booked with travel triangle which included hotel booking and airlines booking across the entire trip. The total amount of the trip was rs. *, **, *** which was paid by me in * installments as and when asked by the...

Jan 06, 2020 by Tuhina Kumari

Cleartrip - Incorrect refund amount ^Open

Cleartrip Trip ID - *********** THIS IS REGARDING THE ABOVE MENTIONED TRIP ID - RETURN TICKET WAS CANCELLED (DUBAI TO COCHIN) AS PER MY CONVERSATION WITH ONE OF THEIR AGENTS - MS ARATI - SHE HAD INCORRECTLY INFORMED ME OF THE CANCELLATION CHA...

Jan 03, 2020 by DAVID RAPHAEL

Makemytrip - Mmt sold and still selling non baggage tickets as baggage ticket ^Open

I booked a flight (Thai Viet jet *** from Bangkok to Phuket) with a higher fare on MakeMyTrip which did not mention that Checkin baggage was not allowed. For every other flight, it was clearly mentioned whenever it was a hand-baggage only fare....

Dec 31, 2019 by Ajit Brundavanam

Travel Triangle - Mental Harassment against 2 female travelers ^Closed

People involved: Travel Triangle, https://traveltriangle.com/, https://www.facebook.com/traveltriangle/ Nishant - **********, chauhan.nishant@traveltriangle.com Aditya - **********, aditya.saini@traveltriangle.com, https://www.linke...

Dec 30, 2019 by Priya Paramita Paul

Apple Tours Travelz - Fraudulent Consultancy ^Open

I have been cheated by a Agent(Rajesh Sutar) from Pune to a tune of **,***/- INR on the promise of Job. I had contacted the Pune Police - Pimpri Chinchwad who asked me to report the matter to Cyber Cell. The Money that I paid the Agent is...

Dec 18, 2019 by Maxwel Crasta

Club Holizone - Club Holizone Refund not initiated by club holizone ^Open

I was called to provide free tour coupon *N/*D but in a resturant of dwarka, delhi: . Shahroj khan- tried all efforts to showcase all fraud pictures and tried to sale the tour. He misrepresented and misguided and duped me ***** rupees and fr...

Dec 12, 2019 by Niraj kumar

TrawellTag CoverMore - False Sale of Travel Policy ^Open

I have purchased a domestic Travel Insurance No :SX******* on *th December **** after satisfying with the benefits of the policy, (Annexure *) We see common carriers cancelling flight frequently and at the last minute with a mute reason "Op...

Nov 19, 2019 by P Nipun Tulsyan

UBER - Incorrect toll charges on cab rides ^Open

Uber has not responded to the actual issue raised in my multiple previous complaints. I have clearly stated in my complaint that whoever is booking a Uber ride and taking the route from Delhi to Faridabad (Via Badarpur), Uber is charging double...

Jul 29, 2019 by Rohit Raj

Makemytrip (india) Pvt. Ltd. - Issue in refund ^Closed

On June **, ****, I booked a flight with Makemytrip for departure date Oct **, ****, Dublin to Mumbai and return on Nov **, ****. The booking did not reflect under the details of my upcoming trip. I contacted MMT via chat and they told me to wa...

Jul 28, 2019 by Anthony Raivellur

Goibibio - Fraudulent activity did ^Closed

I booked a hotel from Goibibo but very worst and many bugs. So I contacted them multiple times and after they said we will forward to the management team but still not refunded my money. I sent them with proof. Very bad. That room finds whiskey...

Jul 17, 2019 by Lourdu Vinoth

Zoomcar India Pvt Ltd - Fraudulent car company ^Open

We had booked a car from Borivali. Car was out of battery and dirty. Pick up time was * am. Details were provided at *.** then were given another car at ** am from Sion approx ** km from the actual location. The car was also in bad position got...

Jul 02, 2019 by Aesha shah

Makemytrip - Cheated by MakeMyTrip ^Open

I had booked return flights to Mauritius from Bangalore via Makemytrip. Attached is the ticket. The carrier from Bangalore to Mumbai was Air Mauritius and flight from Mumbai to Mauritius and back from Mauritius to Bangalore was Air Mauritius. N...

Jul 01, 2019 by Shama

Make My Trip - Extra charge incurred on my trip due to MMT agents mistake ^Open

I had booked a package from Mumbai to Shimla/Manali and Chandigarh then back to Mumbai. My booking Id was NL*************. I was travelling with * adults and a child and in all, we were *. The agent sent me a form to be filled up and all detail...

Jun 19, 2019 by Nadim mohammed arif

Makemytrip.com - Charged the credit card multiple times fraudulently ^Closed

Booking ID: NH************* Frauds and mistakes committed by MMT: *. Charging * times on the credit card which should have been just once. *. Two extra transactions are done by MMT without any permission from the customer or without OTP. *....

Jun 12, 2019 by Kiran Hagalahally Channegowda

Qnet India Vihaan Direct Selling Pvt Ltd - Misleading information and unfair and fraudulent practices ^Open

I have been brainwashed to put money into a network marketing company named Qnet by taking a personal loan and stay in the business. I was assured and given guarantee words stating that I will be earning equal or more than my salary and will no...

Jun 04, 2019 by Sourabh Andotra

Makemytrip (india) Pvt. Ltd. - Amount charged fraudulently ^Open

I had booked a hotel at Vienna for checking on **/**/**** with fares showing pay at the hotel directly by giving only my card details. However, ** hours after I received the confirmed booking voucher the full amount of Rs. *****. Even though it...

Jun 03, 2019 by Rohit Kishore

Easemytrip.com - EaseMyTrip not refunding my money ^Closed

EaseMyTrip is the biggest cheat and fraud I have ever dealt with. I booked ticket ID- EMT******** (Operated by United Airlines) from Newark to New Delhi for May **th. United cancelled the flight later since airspace over Pakistan was closed. Un...

Jun 02, 2019 by Magic Dove

Uber India - Fraudulent charges & driver's misbehavior during trip ^Open

Trip Details - Uber Date - May *, **** Total Distance - **.* Km Total Charges - INR *,***.** / - Trip Detail- From- **:** pm | **, O Shaughnessy Rd, Langford Gardens, Bengaluru, Karnataka ******, India / To- **:** pm | Bengaluru Interna...

May 30, 2019 by Moushmi Parmanik

Oyo Total Holiday Packages - Mental harassment misbehave and forgery ^Open

These are the series of event: *. OYO's sales representative called me and explained everything and told me per head price for Nainital tour package as rupees **,*** per head. I found this package within my budget so I agreed to it. *. Ini...

May 29, 2019 by Nidhi Burman

Makemytrip.com - Refund not processed since a month ^Closed

They sent an email stating that the refund will take ** business days. It’s been a month that they haven’t provided it. When I keep calling I get shouted on by their agents and they disconnect the calls on my face. Pathetic cx service. No e...

May 17, 2019 by Siddhant

aflac tourism - Fraud tourism company ^Closed

The company will steal money from you and provide you with anything. I have looted **** rupees and they do it on an everyday basis. Please beware. They target freshers and loot them systematically. They will also dupe you of **** and **** rupee...

May 15, 2019 by NAMIT DEY

Reliable Leisure Holidays - Fraudulent travel agent ^Open

We booked our Thailand trip for * families with Reliable Leisure Holidays, Spencer Plaza, Chennai. We communicated Mr MadhuSudhan and Mrs Yogyalakshmi, The Proprietor of Reliable Leisure Holidays (Ph. ***** *****, ***** *****). It was discussed...

May 07, 2019 by Priyadharshini Dhinesh

Make My Trip - My flight tickets are cancelled without informing ^Open

I missed the flight on **th April ** (BAH -TRV) Gulf air. That day I bought a new ticket for my travel to trv on **st April **. After **nd April I applied my cancellation request for my ticket **th April. Some times later I got an email MMT say...

May 01, 2019 by SYAM KUMAR

Sotc - Fed up with harassment ^Open

This is the first time we have booked our tour for * people to Europe with SOTC and in the very first deal, we have felt that SOTC is the worst travel agency ever. We have booked our tour by paying Rs. * lakhs on **.**.**** vide booking file nu...

Apr 28, 2019 by Jhelum

Yatra.com - Cheated by fraudulent scheme of lowest price ^{Offered Resolution}

I booked a room through www.yatra.com on **.*.** for Rs.****/-. After booking when I searched for the www.booking.com site, I found a better room on the same day at the same hotel at a lesser price for Rs.****/-. As per the lowest price guarant...

Apr 21, 2019 by D Sunil

Snow Travel Club - Waiting for refund of booking amount ^Open

This is to bring to your notice that I have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted INR **,***/- from me towards family travel trip to Tirupati. On th...

Apr 14, 2019 by Sachin

Make My Trip - Forceful usage of cash over original payment ^Closed

The hotel normal cancellation policy allows free cancellation till ** hours before check-in time and I had double black MMT membership. I specifically called the MMT support to request that they use the normal hotel cancellation policy for two ...

Apr 10, 2019 by Manav Prakash