Charged for service not provided (Make My Trip) ^Open

I had booked adventures of Jordan through MakeMyTrip. It was joining directly without flight. I booked my package through an agent and clearly, it stated the price was inclusive of visa fees. He was not very helpful in communication and providi...

Aug 20, 2019 by Shilpa R S

Hotel reservation was denied (Goibibo.com) ^Open

I booked a room online through Goibibo.com at Collection O ***** Friends Colony East, New Delhi on Aug. *, ****. Check-in date was */**/** and check out date was **/**/**. Full payment of Rs **** was made online for the same. On *th I reached t...

Aug 17, 2019 by Jyotirmoy das

Fraud and cheating (Elite Group Of Loyalty Services) ^Open

By making false promises and cheating, they have taken a sum of Rs. *****/ (Forty-one thousand six hundred sixty-six only) from us. First, they were at Pavani estate, Liberty, Himayathnagar Road, Hyd-****** and in this office, they cheated on ...

Aug 14, 2019 by Daisy devi

Refund not processed (Oyo) ^Open

Booked an OYO house on the **th of June **** via the OYO mobile app. The partial amount was deducted but the booking was not confirmed (email screenshot has been attached). Called up OYO immediately and was informed that there was a glitch in t...

Aug 14, 2019 by Reehan Ahmed

Refund for cancelled flight not provided by goibibo (Goibibo.com) ^Open

I had booked to and fro ticket from Hyderabad to London via jet airways through Goibibo website for mother and paid rupees ***** along with the travel insurance. Later I had to reschedule the journey on a need basis so I contacted Goibibo for k...

Aug 13, 2019 by Sidhartha Reddy Mandala

Worst service by Makemytrip team (Make My Trip) ^Open

I booked a hotel through makemytrip for my client from South Africa. We had a very worst experience at a hotel so we went to one more hotel. I requested to make my trip people cancel the existing and go for a new booking. The issue finally reac...

Aug 13, 2019 by Surya

Double amount charged for my trip (Uber Cab) ^Open

I travelled from Secunderabad railway station to Hyderabad airport on **-**-*** around * am and got drop around *:** am. Post drop off application showed that the bill amount to be paid in cash which I have shared in screenshot too. The driver ...

Aug 13, 2019 by Rahul rampal

Took extra charge (UBER) ^Open

The extra charge took while it was showing between Rs ***-Rs ***. Do the needful....

Aug 11, 2019 by Md Hamza Ikram

Package not delivered (Make My Trip) ^Open

I have booked a package from Make My trip on **rd May **, Executive of MMT Rakesh Sharma (**********, **********) is dealing with me at that time. On **-May-** he is demanding to pay ***** Rs through a payment link he sends me the payment link....

Aug 10, 2019 by VEERU SINGH

Cancellation amount not refunded back (OYO Rooms) ^Open

I made a booking with Oyo in Natraj Inn Lucknow ( booking id: sdrz****) for three nights (**th -**th July) and cancelled it on *th July as it was promised to get a full refund until **th July. I was told that refund amount of INR **** has been ...

Aug 09, 2019 by Mohammad Meraj

Bus cancelled but refund not given (Redbus.in) ^Open

I purchased a ticket on **st July ** o'clock from Allahabad to Lucknow. I was there from **:** and eagerly waiting for the bus. The bus didn't come. At about **:** pm one of my co-passenger told that the bus has been cancelled. I was not even i...

Aug 09, 2019 by Amitava Roy

Hotel denied check in after online payment (Make My Trip) ^Open

PNR: ********** Booking Id: NH************* They said their minimum tariff is *** and they stopped me to check-in. Kindly followup. Payment is already done. I was very helpless. I tried calling MMT support but their executive said to wait for...

Aug 07, 2019 by Jayant

Uber charging extra tolls (UBER) ^Open

Below is a summary of the excess amount charged on my recent trips in the form of tolls stating MCD and DND charges where in effect nothing was paid and I am witness to it. The tolls charges are not prevalent anymore but still Uber is attaching...

Aug 07, 2019 by Abhishek Soni

Promised hotel for which I paid was not given (Antilog Vacations) ^Open

For the Egypt trip with my family, I booked the trip through Antilog Vacations. They took money for Le Meridien Giza which is a * Star Hotel and a superior property and gave me Mercure which is a * star and poor property....

Aug 07, 2019 by Rajesh P Nair

Ola fraud and extortion (Ola Cabs) ^Open

I have paid Ola ride twice *** Rs because of error from Ola app and after verification from Ola service after ** days they have checked their transactions and initiated a refund and asked me to wait for ** days. After ** days I still didn't rec...

Aug 05, 2019 by Sairam Kolluru

At midnight harassment for confirmed booking (Oyo) ^Open

*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...

Aug 04, 2019 by Rajendra natha bhalekar

Refund not received (Goibibo) ^Open

I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...

Aug 04, 2019 by Neelkamal chandgothia

Booked hotel does not exist abroad (Makemytrip) ^Open

I booked a hotel I Doha for ** days using Makemytrip. After confirmation, I found out that the hotel address provided is only "street no ***, Doha, Qatar. And the phone number is ******. I contacted the support immediately and they told me tha...

Aug 03, 2019 by Avinash Bharatharaj

Didn't checked in hotel and charged (Oyo) ^Open

Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** includin...

Aug 03, 2019 by Prateek Mathur

Tour package not delivered and booking amount not refunded (Sotc Travel Limited) ^Open

I booked a customized tour package “Wonders of Ladakh-*N/*D” on **th April, **** to visit Laddakh for ** travellers planned to be started from **th June **** based on quotation submitted by Mr Amol Patil (sales executive, SOTC) by paying an...

Aug 03, 2019 by Dinesh kumar tyagi