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Lenovo India - Received Damaged Product

ISHWAR BHUKAL filed complaint against Lenovo India on Nov 11, 2020

Order No:**********
Dated:**/**/****
Item No: DT AIO A*** ** WIN ** Black Lenovo
S.No.MP*TL*DS
Deliverd Trrough:SavexTechnologies Pvt.by Blu Dart AWB#***********
Invoice No.BG*TI********** Dated **/**/****
Customer Order No.BMRCO******

I received my order on **/**/****.
After opening the packaged to my shock,i found broken screen was broken.
I have been continuously perusing for its resolution through mails,helpline etc.Its been almost two weeks since i am continuously trying to resolve the problem .
to take back the damaged product and replace it on urgent bases.But i have not revived any appropriate answer.They are delaying and denying.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Lenovo India

26

Total Complaints

9

Total Resolved

34.62%

Consumer Satisfaction

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- Sachin A Rosario

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