How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
My name is ankit sharma. My booking ID is...JPS*NDSWP I've booked a car from zoomcar.com and they asked me to deposit **** as a refundable security deposit amount. In terms and conditions there is mentioned that the security amount will be re...
Oct 07, 2020 by Ankit sharma
I sent my car KIA SELTOS to SHREENATH Andheri, Mumbai for first servicing and my advisor sent me pictures of brake pads totally rusted and need to be changed as it was risky to drive the car in that condition. The advisor & his manager agreed t...
Oct 06, 2020 by Rajesh Shetty
BOOKING ID JPS6ND3UM...
Oct 06, 2020 by Sai Krishna Kanth Medapati
My self Ranjeet kumar Choudhary . I am a Banker . I have my own vehicle Renault Duster BR**DF- **** is the registration no of my vehicle. My vehicle met accident during lockdown dt **-**-****. We have immediately lodged complain with Insurance ...
Oct 06, 2020 by Ranjeet Kumar Choudhary
Refund for * booking is not yet initiated . *st Booking is on July **** which is fuel Refund- (Booking ID : JPS*N**LK) - Rs***/- *nd booking is on September **** which is cancelled booking (Booking ID : JPS*NE*** - Rs.***/- *rd booking i...
Oct 05, 2020 by Aswanth
i have bought a new bike on ** March **** from Devi Motors (Main Road Mallekan Sirsa Haryana ******) but due to covid-** i did not register this bike becasue all Govt. offices were closed. So when open offices i tried to register my bike but ...
Oct 03, 2020 by Chandram
Cancelled my booking on Aug *rd ****. I should have received my refund of Rs. **, *** from my two bookings Booking IDs: JPS*N*GG* and JPS*N*GUX But till today I have not received my refund. On calling customer care everytime they ask to wai...
Sep 21, 2020 by sandeep bisoyi
on the last week week of July due to heavy rainfall water entered in the bonnet of our car ford figo and anyhow we reached home.On the next day we informed service centre they came pulled the car out from our house and charged rs**** and also ...
Sep 15, 2020 by tubul paul
I have made * bookings with Zoomcar on Feb ** and ** with an offer for ***% refund on cancellation. However Zoomcar is not returning my money post cancellations. Everytime I called them got response as it will be credited in * weeks. I have rai...
Sep 14, 2020 by Umesh Khot
I had book my trip from Ahmedabad on November ** **** for ** april ****, unfortunately lock down happen in india so i cancelled my booking after i cancelled i didn't ask any thing till * months because every reputed. I have contact via ...
Sep 14, 2020 by Devendra barvadia
I haven't received my zoomcar refund of **** INR , it's been more than ** days ,However now I am not able to connect customer care as well ,also I have sent requests in help and support which is in the app but I didn't receive any kind of respo...
Sep 12, 2020 by Sandeep Kumar
let me showcase the report , I visited (*rd sep **** ) to prestige service centre , entered with my car at prestige premises , greeted well by Mr Aditya Nayak and He aligned one supervisor Mr Mohan to check my car , he checked and said that en...
Sep 07, 2020 by Yatinder Kehar
I gave my car for service to chandra hyundai service centre lakshmi mills. My car had a clutch problem and required check up for the same. I even told to give a car wash and blow inside the car. When i received my car i only noticed a crack on...
Aug 28, 2020 by Sudha sankari
I have bought my scooty in the month of February **** . After * months started repairs then i took the scooty to service center they said some problems i have paid for that.upto **** And after .. * months my scooty is not working . The i w...
Aug 27, 2020 by Gouse khan
Due to lockdown bike servicing was not possible but service centre send me a message that my PAID service is due on **/**/** so visit and avail the service but when visit they refused to attain and replied that we send for PAY service. Please...
Aug 24, 2020 by RAJESH KR OJHA
I would like to submit that My vehicle bearing no.AP**AN **** is having rear shock absorber problem and given to Modi Motors, RP Road, Secunderabad, even though i replaced shock absorbers once and the problem repeated again and hence given to ...
Aug 24, 2020 by G L SRIDHAR
I am paying daily toll charges from last many years at TCIL toll plaza bhawanigarh Majhi but the road remains in very poor condition from very long time, many accidents occurred on that road due to damaged road. Also my car damaged many times b...
Aug 24, 2020 by Pardeep Singh
I Try to do my DL through online that takes me Driving Wala HR Consultancy Services & i paid throgh my debit card from Citi Bank. after the next day i am trying to call the numbet no responce & also No action taken my application it is not sh...
Aug 20, 2020 by Vasudeva PN
Ajay Matele <email@example.com> Attachments *:** PM (* minutes ago) to support.in, me DATE: **th August, ****. Time: *:** PM MY NAME: Ajay Matele Location: Kalyan West, Mumbai I have booked Ola for my * month pregnant wife a...
Aug 20, 2020 by AJAY MATELE
I had bought Royal Enfield Himalayan BS* in May ****. It was performing well for some *-* months, then i started facing issues in my cone set & i raised a complaint in service center multiple times still they are unable to fix it. Because of th...
Aug 17, 2020 by vineet chavan
I paid **** for buying the car by seeing Facebook .He called me to pay so that he can parcel me by Siliguri Army kuira.person send me all documents...
Apr 22, 2020 by Biman mondal
I have booked a Zoomcar for *st May but due to this lockdown I have canceled the booking, and Zoomcar showed me the refund of the entire amount will be credited to me for the same. I canceled the sam on **th and on the Zoomcar app it is showin...
Apr 03, 2020 by Aman chandak
I m giving **,*** rupees to TALBROS MOTOR near R K JAIN PETROL PUMP for buy a second hand car but for some financial problems I am not able to buy this. But they are not returns my money and pressured me to buy car...
Mar 05, 2020 by Charan kumar meher
I had bought a Baleno Zeta car from NEXA, Sarona, Raipur Chhattisgarh.we matched the amount we paid and the total amount in the bills. They gave us different bills for RTO, Insurance and others. We asked them about the difference then they said...
Jan 29, 2020 by Ravindra Dewangan
Since I bought ford ecosport **** top-end model, I'm facing the problem of tyre burst & mainly it's a threat to the life of people travelling with ecosport. Till now * tyres bursts in *****km travel and it began happening in just ****km. Now wh...
Jan 26, 2020 by Pratik Doshi
This is to file a complaint against Arke Suzuki showroom RTO Headoffice Ahmedabad Gujarat. I have bought Suzuki Access *** on the *st of November. It's been more than ** days. Since then I have not received a call from the showroom for...
Dec 25, 2019 by Krutarth Joshi
My retired father decided to buy his first new car with his retirement money. He after thorough research of available brands in the market decided to buy Tata Tiago XM, because Tata had announced that it has upgraded all its variant with some n...
Dec 24, 2019 by Tushar Dalvi
I had made the booking for a car but it got cancelled as the showroom was shutting down. for which I had paid the booking amount of ***** but now they are denying to refund the amount. they are saying that their employee did the fraud and had...
Dec 12, 2019 by Shubham Singh
Dear Sir, My Honda car has driven just ***** km and all my car shockers have been damaged in this short span of kilometers. I have purchased my car from Harmony Honda Workshop in Industrial Area, Mohali in year ****. Now Company is refusing ...
Dec 03, 2019 by Navjot Singh
I purchased a celerio car dated Feb.**** from Goyal motors Pvt Ltd at Tara Devi shimla.I went there on dated **Nov.**** for my third service. I purchased a free service scheme package (MCP) from **** rupees,but I have lost my service book and ...
Nov 24, 2019 by Jogi ram
I left my Honda Activa for servicing and oil leakage problem then they said me the estimated cost is ****. And gave me bill of ****rupees I refused to pay the bill finally I paid **** but I still not satisfied because when I check the prices i...
Nov 22, 2019 by Bhushan Suresh khenat
From second of purchase of new car received a problem as some noise from front shocker. Later, same has been replaced with accidental demo car. Then lost two tyres due to useless excuses about the alignment n balancing. In ****, after **k servi...
Nov 18, 2019 by Nitin saini
I had visited to one of the showrooms in Bangalore Elite Ford, with an intention of buying a new car. I was introduced to the showroom manager who mentioned about the different vehicles and specifications. He also mentioned about a Demo Car whi...
Nov 16, 2019 by Ganesh
I had opted for a service of car standard service on **-**-****, of car no. DL *CAK**** which was miss printed as DL *C QK****, had an issue of ac s soon as my service got completed, the service men told me that it's just a minor problem migh...
Nov 14, 2019 by Parth
Not refunding my car booking amount even after approaching ** times. From so many methods. I don’t have even one response from Advaitha Hyundai belawadi mysore. I have visited them to request so many times, even after that they aren't refundi...
Sep 29, 2019 by Sandeep h c
I had radiator and some heating issues with my skoda octavia and I had a call from Gomechanic Guy called Vijay ********** and he said they have good experience with skoda octavia and also they can come and pick up the car and home delivery will...
Sep 28, 2019 by Abishek
I gave my Car, i** Elite Magna (TS**EP****) for replacement of front Windshield to “Saboo Hyundai Service, Nacharam, Hyderabad” as it was damaged while driving, I had to claim insurance (Bajaj) to replace the Windshield and it was delivere...
Sep 21, 2019 by Bharath Kumar Soudary
I'm preparing for UPSC and groups, which needs full-day preparation because of huge syllabus. I'm preparing by using an online dictionary, online newspaper and NCERT website by using various contents from government websites. The internet sto...
Sep 02, 2019 by Pullela Sri Harsha
Kritika Car Transport is a fraud company and Mr. Manoj Sangwan is a fraud of the highest order. *. I spoke to Mr. Manoj Sangwan on **th of June **** to transport my newly purchased used car to Guwahati. *. On **th of June **** he assigned ...
Aug 27, 2019 by Mizum Nyodu
I purchased a new car and now it has steering problem, shock absorber, suspension etc.. Now they are repairing it but why repair? they have warranty and I know but I cannot take bad car after paying so much. I need new car or refund money or re...
Aug 26, 2019 by Vivek Agarwal
How to file a complaint against Company?