Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include old model delivered, worn out tires, registration issues, RC number not provided, damaged car supplied etc.

So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact the Car Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice.

Apart from this you can also file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Cheating (Ampere Vehicles Private Limited) ^Open

The dealer cheated us. He didn't gave the scooty chosen by us on test drive. He gave another model of Reo ampere which had **km/hr speed. Further said that all the rest Reo scooty have the same speed. The scooty after purchase on **.**....

Jul 31, 2020 by Tina mohapatra

Refund not received (Zoomcar india limited) ^Open

I was booked zoom car on April **, **** and the booking id will be JP**N**H*T. Due to COVID-** I have cancelled my booking on **th July ****. Since it has been more than ** days I didn't get my refund amount....

Jul 31, 2020 by Karthik

ACCESSORIES NOT SUPPLIED AND WARRANTY OF BATTARY NOT ADMITTING (Popular Hyundai Motor Motor world Githanjali JN Vyttila Ernakulam) ^Open

Mr. Rahul Radhakrishnan , Puthumal House, Perumbavoor purchased a vehicle i** Hyundai. Accessories has not been issued due to want of stock. But it is not given till date. Only promising that it will be supplied soon. The battary installed in...

Jul 30, 2020 by GOVINDANKUTTY NAIR

COMPLAINT regarding CONCEALMENT of the fact of Accidental Damage before the purchase of the vehicle (Modi Car Agencies Private Limited) ^Open

Dear Sir / Madam, It is to regrettable to send this complaint where in Hyundai Car Dealer - Modi Hyundai Malad, (Modi Car Agencies Pvt. Ltd.) Mumbai has made a breach of trust by CONCEALING THE FACT OF SELLING THE ACCIDENTAL DAMAGED VEHICLE ...

Jul 30, 2020 by Abhilash Jain

Delay in Refunding Security Amount (Zoomcar India Private Limited) ^Open

I made a booking on *th June on Zoomcar to rent a vehicle and after successful payment done, it automatically got cancelled. Booking ID: JPS*NYXOT. Since i didn't aware about how pathetic service of this company is, i again made that booking wh...

Jul 30, 2020 by Amit Sharma

I did not get my refund amount yet (ZoomCar) ^Open

It's been two month's. Bookind Id:JPS6NP0E Name Vignesh B. Have raised a query to support team but no response from them....

Jul 29, 2020 by Vignesh B

Misinformation forced to buy misbehave (Sardar motors auto Pvt Ltd ) ^Open

Servicing of my scooty honda *g was done on **/**/**** by the service centre. An extra oil named OT was put in my scooty without asking or informing me. when asked for the details, manager misbehaved and forced to pay the bill. I complained on ...

Jul 28, 2020 by Prabhakar singh

Two wheeler dealer not provided RC Number and Accessories All payments done by me (TVS JUPITER ZX) ^Open

I purchase TVS standard scooty from Mahadev Motors ( Garhshankar Nangal Road Jhungian). I purchased this on *nd June ****. Dealer assured to provide number and RC in ** days and accessories. But till date he is not responding in a good manne...

Jul 28, 2020 by Yaadvinder Singh Bhatti

Refund not processed (Zoomcar India Private Limited) ^Open

I have cancelled my journey more than a month back but still the money is not refunded. I cancelled journey on **th Jun ****, everytime I call them they give reasons and will promise to process it immediately. But till now not processed. ...

Jul 26, 2020 by Sushant Gupta

New Hyundai Car Engine Block Broken (Hyundai cars) ^Open

I bought Hyundai i** car in October **** from punjab hyundai showroom at the gandhinagar location. Car was working fine till *th July ****. On *th July **** I was driving my car with the speed of around **-** km/h. Suddenly I heard the sound ...

Jul 22, 2020 by Jaypal Sodha

Excess Registration Amount Charged (Tata Motors KUSUM NATH AUTOMOBILES PVT LTD ) ^Open

Registration charges as asked at dealership end was **k where as RTO message says **k....

Jul 22, 2020 by Manish Singh

Cheated by TAFE (Tractor and farm equipment) ^Open

Company person written a MOM LETTER in presence of messey tractor dealer .but they not provide technician and driver and services....

Jul 20, 2020 by Debashis Dutta

Harresed and mentally torcharing (Tractor and farm equipment) ^Open

I complain in gharak suraksha many times but company persons agree for working but after withdrawal complaint company ignored me and harresed me. Please help me for punish company owner Mrs Mallika Srinivasan and their team members. Thanking ...

Jul 19, 2020 by Sanjay Kumar Ghosh

Electric Motor Not working (Okinawa Scooters) ^Open

मैंने एक स्कूटी ओकिनावा i-praise देहरादून में स्थित आकृति मोटर्स से दिनांक **-**-**** को ली थी दिनांक **-**-**...

Jul 16, 2020 by TARUNA DEVI

Refund not received (Zoom Car India Pvt Ltd Zap Subscribe) ^Open

I booked i** car on June ** and was told that car was not there and was offered XUV which I refused and cancelled the booking. My booking ID is JPS*NP*SE. For a refund of ***rs I am waiting from ** days and everytime I call zoomcar they tell th...

Jul 16, 2020 by Bharath

REGARDING THE ROYAL ENFILED SHOWROOM PRICE MISGUIDING (ROYAL ENFILED) ^Open

I BOOKED BIKE FROM ROYAL ENFILED SHOWROOM INTIALALLY THEY SAID ON ROAD PRICE IS ****** AND WILL BE DELIVERED AFTER ** DAYS. TODAY I GOT A CALL FROM SHOWROOM THEY SAID VEHCILE IS READY BUT THE PRICE OF THE BULLET IS ******. ITS A MISLEADING OF ...

Jul 14, 2020 by ANKIT YADAV

Package kept pending for KYC matter even after submitting the documents (LEELAVATI AUTOMATION PVT LTD) ^Open

Air Waybill number ************ we have asked to submit the KYC bt unfortunately even after submitting the same there was no response from Fedex team on clearance of the shipment. Now they are refusing to clear out the shipment due to more th...

Jul 14, 2020 by MANOJ TEMBE

Extra amount and damage bike (Northern motors) ^Open

Date **/** **** i went M/s Northern motor faridabad for service my bike Szrr. Here he checkup my bike and collect for service, but when i collect my bike he charge me extra amount. without my information he change bike ok parts and charge me. o...

Jul 13, 2020 by Swaran Singh

Refund not received and no response from zoom (Zoom Car India Pvt Ltd) ^Open

My booking id: jps*nya*m I made a payment of ****/- and in that **** are charges and ****/- as security deposit. At the time of vehicle handover fuel was just * points and we made tank full (Paid ****/-) As we booked zoom car, due to break...

Jul 13, 2020 by RAJENDAR

Booking amount for Car not refunded in full (Saini Hyundai Em Bypass) ^Open

I did a pre-launch booking of new Creta in short notice even though I was not sure at that time. However since the representative confirmed me that there would be no cancellation fee for pre launch booking; also did strike-out the cancellation ...

Jul 12, 2020 by SOUMALYA MONDAL

Faulty product and no proper service done (Maruti Suzuki) ^Closed

From second of purchase of new car received a problem as some noise from front shocker. Later, same has been replaced with accidental demo car. Then lost two tyres due to useless excuses about the alignment n balancing. In ****, after **k servi...

Nov 18, 2019 by Nitin saini

Faulty Engine from Ford (Ford ) ^Closed

I had visited to one of the showrooms in Bangalore Elite Ford, with an intention of buying a new car. I was introduced to the showroom manager who mentioned about the different vehicles and specifications. He also mentioned about a Demo Car whi...

Nov 16, 2019 by Ganesh

Damaged my car (Gomechanic Car Service) ^Closed

I had opted for a service of car standard service on **-**-****, of car no. DL *CAK**** which was miss printed as DL *C QK****, had an issue of ac s soon as my service got completed, the service men told me that it's just a minor problem migh...

Nov 14, 2019 by Parth

Car not serviced and no problem solved but paid Rs 26259 (The Auto Man Spa) ^Closed

I had radiator and some heating issues with my skoda octavia and I had a call from Gomechanic Guy called Vijay ********** and he said they have good experience with skoda octavia and also they can come and pick up the car and home delivery will...

Sep 28, 2019 by Abishek

Damaged Windshield not Replaced (Saboo Hyundai Service Nacharam) ^Closed

I gave my Car, i** Elite Magna (TS**EP****) for replacement of front Windshield to “Saboo Hyundai Service, Nacharam, Hyderabad” as it was damaged while driving, I had to claim insurance (Bajaj) to replace the Windshield and it was delivere...

Sep 21, 2019 by Bharath Kumar Soudary

Worst response from internet service provider (Inet Fibre India pvt ltd) ^Closed

I'm preparing for UPSC and groups, which needs full-day preparation because of huge syllabus. I'm preparing by using an online dictionary, online newspaper and NCERT website by using various contents from government websites. The internet sto...

Sep 02, 2019 by Pullela Sri Harsha

Car not transported (Kritika Car Transport) ^Closed

Kritika Car Transport is a fraud company and Mr. Manoj Sangwan is a fraud of the highest order. *. I spoke to Mr. Manoj Sangwan on **th of June **** to transport my newly purchased used car to Guwahati. *. On **th of June **** he assigned ...

Aug 27, 2019 by Mizum Nyodu

Faulty honda new car (Honda Cars ) ^Closed

I purchased a new car and now it has steering problem, shock absorber, suspension etc.. Now they are repairing it but why repair? they have warranty and I know but I cannot take bad car after paying so much. I need new car or refund money or re...

Aug 26, 2019 by Vivek Agarwal

Faulty car received (Tata Motors) ^Closed

I have bought the car from tata motors through tata motor finance. From day one car has a starting problem which I regularly complain to them but every time they repair and give it to me in the same condition. I made complain to them but they n...

Jul 29, 2019 by Ashwini kumar

Engine frozen of Renault duster (Renault India Private Limited) ^Closed

On **.**.**** my Renault Duster car had to suddenly stop on the highway as smoke was coming out from the engine. As we found driving further may land to a major issue we opted to take the car to the service station by towing. Service centre in...

Jul 18, 2019 by Satheesh S Achary

Fraud and misleading by dpm Hyundai Dehradun India (Hyundai Motors India Limited) ^Closed

Fraud and misleading by DPM Hyundai Dehradun India. I have i** Magna plus car which I purchased from DPM Hyundai Dehradun (Uttrakhand, India) on *th Feb ****. Date of registration **th February ****. I handed my car for service to DPM Hyundai...

Jul 18, 2019 by Vinay mohan Dhyani

Defective faulty product (Truebil (paix Technology Pvt Ltd.)) ^Closed

Just for your record, I took my car to the prescribed workshop on March **, ****, to get the list of issues fixed and I met Truebil representative Mr Sanjay to inspect the car. However, I was advised to bring my car back to the workshop on Marc...

Jul 02, 2019 by Abhijit Sengupta

Service center fraud (Yamaha India) ^Closed

I bought my bike on Dec **th, **** and after six months or so my bike started troubling me with overheating issue and battery issue which are not fixed by two service centres ie., Mettuguda service centre and Uppal service centre which are loca...

Jun 22, 2019 by Rohith Manyam

Non refunding of advance amount (Venkatesh Motors) ^Closed

After locating the Hyundai Verna car through Cardekho website I approached the used car dealer M/s Venkatesh motors at Kolkata on **.**.****. I reached the dealer office in the evening after my office hours. Primarily the car seemed ok however ...

Jun 06, 2019 by MOHIT VASUDEVA

Poor & non skilled service provided by Suzuki motorcycle India (Suzuki Motorcycle India) ^Closed

This complaint regarding the poor service provided by the Suzuki two-wheeler India. Due to poor, irresponsible & non-skilled labour work. My bike facing a serious issue. To resolve the same Suzuki service station asking me to spend around Rs. *...

Jun 01, 2019 by Mohseen Tamboli

Jerk in the scooter (Yamaha Motor) ^Closed

I purchased a Yamaha RayZ scooter from Srijaya Motors, Yelahanka New Town, Bangalore on **/*/****. Within * - * weeks of purchase the vehicle developed jerking issue while riding. I visited the dealer/service centre * times and also raised the ...

May 15, 2019 by Rajesh CK

Car accessories not given (S N Hyundai) ^Closed

I have purchased a car ** months ago. During purchase salesman Sujit Mondal (SN Hyundai Berhampore) promised seat cover, body cover and floor mat will provide (free of cost) to you with this purchase. But he now denied. I have written paper of ...

May 14, 2019 by SANTANU CHANDRA CHANDRA

Bike RC not given by bike showroom (Rajput motors ) ^Closed

I purchased a bike from Rajput motors in the year ****. But they are not giving my RC. I have been visiting their place since above mentioned the year. All the time they ask for my documents and I have submitted plenty of times. They always ens...

May 10, 2019 by Sukhjinder Singh

Car did not transferred on my name as committed (True Value Maruti ) ^Closed

I have bought a second car from Maruti Suzuki. I have been told that the car would be transferred on my name within * months as per True value Policy. Its been * months now. Every time I am getting false commitment even after multiple follow-up...

May 04, 2019 by Ram

Car not repaired (Hyundai Service Centre ) ^Closed

I had given my car mh** Hz **** Santro for regular servicing on * March. After that my car started giving me a lot of problems. I told the company they saw it and started giving me different reasons each time I told them that I have a problem w...

Apr 18, 2019 by Moni navalakha