Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Honda Car (WRV) TFT (Digipad issue) (Honda Cars India Limited) ^Open

I bought a Honda Wrv on last year. From the second day of the delivery, I noticed that there is a voice command, radiofrequency & hands-free issue in Digipad. I am following with Honda from last * year and finally, they give me the solution tha...

Jul 23, 2019 by Chetan Chauhan

Used and defective car sold (Ford India) ^Open

I had purchased a Ford Figo Aspire from the dealer Hemkund Ford in Wazirpur, Delhi on **th December ****. The car delivered to me by the dealer was a used one and already clocked *** km. When later on I found out the car is a used one and asked...

Jul 22, 2019 by Ankur Aggarwal

GoMechanic damages my car (Gomechanic Car Service) ^Open

*. GoMechanic took my car. They did a very good service job. But damaged my * important parts. These parts which were working very fine and no mention of it is not working is stated in the Job Card while receiving the car. *. The client info...

Jul 20, 2019 by Mohammed Yusuf

Cheated by hero motocorp (Hero Motocorp) ^Open

I purchased mestro bike * years back. Right from purchase time, it has a problem with starting. I visit asked about the problem he said no need to engine warranty is five years. Now the engine fails. When I visited he said services lapse due to...

Jul 19, 2019 by Mohd Khasim uddin

Cheap quality clutch plates (Ford India) ^Open

I bought Ford Figo Aspires trendline diesel on **/****. From starting I had a problem with the clutch plates on a repeated complaint. They changed the clutch plates around **k (were actual wear out time mentioned by company us more than * lakh)...

Jul 18, 2019 by Sowjanya jampala

Issue in registration (Hyundai Motors India Limited) ^Open

On **/**/**** I purchase Creta, white *.* Diesel model. Date of Reg. : **/**/**** Chassis No. : MALC***ULJM****** Engine No. : D*FBJM****** Actually, I wish to purchase from Shivalik Hyundai, S.G. Highway but on that day they were not able ...

Jul 16, 2019 by Prashant Sunilrao Dalvi

RC and registration number not provided (Hyundai Motors) ^Open

I have bought Santro Sportz from Dream Hyundai Ghaziabad on **th May ****. Which means it's over ** days since I have purchased the vehicle but yet not received the RC and registration number. I am continuously following up with the sales guy, ...

Jul 14, 2019 by Hemant Verma

Electric bike battery issue (Okinawa Scooters) ^Open

We have purchased Okinawa Praise on **-Aug-****. At the time of *th servicing on **-**-**** Okinawa service centre called us & told that all the batteries are damaged. But all the batteries are in the warranty period of * year. But Okinawa is n...

Jul 12, 2019 by Conliv Food Services Pvt. Ltd.

No safety get (Royal Enfield) ^Open

As we buy a Royal Enfield bullet classic. We pay around *.* - * lakhs. But when we pay there is no such quality provided by them. *-* days back I parked my classic *** at some shopping complex near about at *:** p.m. When I came back there was ...

Jul 08, 2019 by Udesh Puri

Paint work of the car spoilt (Detailing Devils ) ^Open

I got a ceramic coating of my brand new car from detailing devils Ludhiana and they spoil the original paintwork of the car during restoration service....

Jul 08, 2019 by Mukul

मोटर साइकल डीलर द्वारा रजिस्ट्रेशन नंबर नहीं देने बावत (Bajaj Auto Mobile ) ^Open

मेरे द्वारा बजाज कंपनी की मोटरसाइकल सी टी *** दिनाँक **/**/**** को मेसर्स गायत्री मोटर ए॰ बी।रोड पचोर ...

Jul 05, 2019 by Omprakash rathour

Not opening of air bag (Hyundai Motors India Limited) ^Open

My i** Asta met to a major accident on **/**/** near Pune. I filed a complaint to Hyundai on **/**/***- No is ********** for same i.e. "Why Airbag was not get opened". It was a lethal accident may be life taking for me. Hyundai not taking serio...

Jul 05, 2019 by Chandrashekhar Mewade

Car repair not done (Gomechanic Car Service App) ^Open

I have requested for car repair and denting on *th June from Go Mechanic app. Someone from Moto Valley called and said that my request is assigned to them from go Mechanic. He took my car and sent an estimation for ***** after negotiation and m...

Jun 29, 2019 by Purwasha Majumdar

Defective Hyundai creta supplied (Hyundai creta petrol SX VTVT automatic) ^Open

I bought a new Hyundai Creta petrol automatic car in February **** from Peeyesyem Hyundai, Mylapore. The car had a stuttering engine and no acceleration despite pressing accelerator which resulted in a near fatal accident to me. I am asking for...

Jun 26, 2019 by Vanmathyv

Damage my car during service centre (TVS Sundaram Honda) ^Open

I gave my car (HONDA AMAZE) for service on **.*.** at TVS Sundaram Motors @SALEM. On the next day that is on **.*.** at *.** pm, they informed me to come and take back the car after completing the service. I reached by *.** pm and I was delayed...

Jun 24, 2019 by Joseph

Vehicle damaged by service provider (Hero Motocorp) ^Open

I have done my vehicle service at the authorized hero service centre on June **, ****, and was delivered on the same day at * pm. As of today on June **, ****, I was cleaning my bike I saw there was damage in my vehicle, where the side cover of...

Jun 24, 2019 by BHAVANI SANTHOSH RAO VEERLA

Poor car after sales services (Toyota ) ^Open

Trust Toyota? Really! They just broke out trust. Toyota is widely known for its reliability and customer support, right? Trust Toyota just broke our trust! We bought a Toyota Innova Crysta as our workhorse and the first car in the family, fully...

Jun 21, 2019 by Kunal Dobhal

Service Of Pulser Rs 200 (Bajaj Auto) ^Open

I have given my bike at an authorized service centre. At that time my bike is at running condition no issue with the bike except engine sound. When they fixed my engine they are not able to start my bike (Pulser Rs ***) and they are bothered me...

Jun 14, 2019 by Awishkar Kumar

Renault kwid defective (Renault) ^Open

Again same starting problem in my Renault kwid car. The same thing happened repeatedly three times within seven months. I have already paid Rs ***** on it. Three times break down of a car in seven months is pathetic. Seems like, I am getting pu...

Jun 07, 2019 by Sarbajit dey

Technical major fault in new car (Hyundai Motors India Limited) ^Open

I have purchased a vehicle Hyundai grand i** sports model dated **/**/**** registration number is HP ** E **** from Dev Bhoomi Hyundai Rajvir Motor Complex, NH-**, Kanlog, Shimla-****** H.P. But after one & half month around **** km there is a...

Jun 07, 2019 by Manish Mehta