Automobiles Complaints
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
Complaints
FORTUNE CARS PVT LTD SOLD DEFECTIVE CAR TOME (FORTUNE CARS PVT LTD) Open
I HAVE PURCHASED TATA TOGOR ICNG- MH**LM**** FROM FORTUNE CARS * MONTH BACK. AFTER MONTH ISSUE STARTED LIKE ACCELETOR NOT WORKING, RATTLING SOUND AND AC WHISTLING SOUND IN CAR AND HAVE VISITED * TIMES BUT STILL ISSUE CONTINUES ...
Sep 29, 2023 by RAMESH ANAND MORE
Manufacturing Defect (Tvs Motors) Open
My Vehicle was broken down on **th Sept'**. TVS Jupiter ***CC was Purchased in April ****. I tried with the showroom for roadside assistance but it failed. Somehow I towed the vehicle to the showroom where the vehicle was purchased. they told m...
Sep 25, 2023 by Pavan Singh CH
Bill not received (Hero Motocorp) Open
Dear sir / Madam I have not received any bill from rydex moto crop bhandup mumbai till date bike purchased may ****. Last complaint raised with the help of your toll free number, My complaint number is ************ dated ** Aug **** ** :**PM....
Sep 22, 2023 by amar kant jha
Misguided Mental Harrasmemt Misleades by dealer (Tata ) Open
D**, Sector **, Sagar Motors, Tata Dealer ruined my premium car by painting infotainment area where as I requested to get it replaced under warranty as its shine was fading due to excessive heat whichbis company’s manufacturing problem but de...
Sep 21, 2023 by Mukesh Dhanjani
My vehicle has been pending for repair for the last 3 weeks (Kia india) Open
I have dropped my vehicle no.AP**Q**** on **.**.**** at Kia service centre in Tirupathi for repair work of electrical wiring under the bottom due to rat bite. upto now I am unable to get back my vehicle...
Sep 20, 2023 by M.Jahed Ali Baig
XUV 700 multiple issues (mahindra automobiles) Open
Multiple issues faced with a brand new XUV *** AX* L (D, MT) - top of line model in the first ** days of the delivery from the dealer....
Sep 04, 2023 by D Vamsi Kalyan
Engine Not sucking Petrol Problem with Engine Pump (Tata Motors) Open
Yesterday in my newly purchase Car Tata Safari Model XZA Plus *S costing Rs.**,**,***.** did not start. It has been toyed by your Service person...
Sep 02, 2023 by RANCHODBHAI KAKADIYA
Tata Motors Second Remote Key not Delivered (Tata Motors) Open
I had purchased Tata Altroz Dark Edition on Dec **** and was promised second key delivery within * months of delivery. It's more than * months I havent recieved my second key. I had checked with both dealer and Tata Motors but to no resolution ...
Sep 01, 2023 by Rohith S
Breakdown issue not resolved but status showing issue closed (OLA ELECTRIC) Open
My scooter has breakdown on **/**/**** .I lunch service request same day , during this period no one connect me but status shown issue closed. During this time period I have colled several person related to ola but they are not helping me . S...
Aug 26, 2023 by Hemant Kumar
Jeep india service timelines 72 days not delivered yet (JEEP INDIA) Open
Due to battery my jeep vehicle wasn't able to start, called Road side assistance from Jeep, the assigned mechanic was incapable of jump starting the car destroyed my Jeep engine. Jeep took my car for service on May ** and until today Jul **, I ...
Jul 30, 2023 by Vignesh Periasami
Cancellation Refund not received (Revolt motors) Open
I have cancelled my Revolt *** Electric vehicle on April **th **** till now I haven't received my refund & I requested to them through mail communication but no use every time receiving same reply. Shared my cancel cheque/A/c details everything...
Jul 27, 2023 by Chandrashekar NM
Refund the cash from the company (Maruti Suzuki) Open
My car display engine heating indicator. I go to the showroom from where I bought the car but they refuse to do work in insurance Or warranty car is only ** months old please refund my amount which I paid to the company i.e approximately *****...
Jul 22, 2023 by Mudassir Manzoor Zargar
Excess fare charged more than estimate on App (Ola) Open
I took a ride from Ambience mall to Sector ** Gurgaon (** kms) and the estimated fare was Rs ***. The amount paid was Rs **** as per invoice as it showed multiple stops enroute though I had not typed them while booking the cab. I never touched...
Jul 18, 2023 by Rakesh Sharma
Cctv (HYUNDAI India Motors limited ) Open
Respected: Sir, Im Jaydip Shah. I bought Hyundai Aura CNG model from V-Tex Hyundai. So theres a strange sound is coming from my cars steering. So today I went to V-Tex Hyundai to check it out that whats happening with my cars steering and ...
Jul 13, 2023 by Jaydeep Shah
Unfair Trade Practices by Not Provided advertised Safety Features (Nissan Motor India Private Limited) Open
I purchased a **** Nissan Magnite XE on **th June **** from ETCO Nissan in Thane, MH. I was promised that this base model would include the following safety features: Vehicle Dynamic Control (VDC), Hill Start Assist (HSA), Traction Control Syst...
Jul 12, 2023 by Andrew Soderlind
Defective Vehicle (Renault Car ) Open
I bought kwid climber AMT on *th may **** from NGM Automobiles Moradabad. This car need servicing on **th may ****, which was **th day of this practically brand new vehicle. Issues were: (FIRST RECALL)(DAY **) *- Display showing engine fault...
Jul 09, 2023 by Dr. Shweta Mishra
Every time to address any complaint takes more than Week (Ola Electric Technologies Private Limited ) Open
Below are Complaints which are taking longer time to address #******* - * days over, no resolution yet #******* - * days to address issue #******* - ** days to address issue, There are * more , but i don't see in their list of complaint...
Jul 07, 2023 by Prakash Ananda Narkodu
Tata service centre damaged my car (Tata Motors) Open
I Had Given My Car To An Authorised TATA Service Centre (Malik Cars Bowenpally) On **th June For General Service. Later On **th June I Received A Call Stating That My Car (TATA Nexon -****) Had Met With An Accident Due To Tyre Burst While An On...
Jul 01, 2023 by Harish Choudhary
Incorrect warranty for Mahindra ScorpioN (Mahindra & Mahindra) Open
I purchased ScorpioN from Anantcars Bangalore on **/*/****. However, on service app my purchase date is wrongly mentioned as **/**/**** and it is impacting my warranty period by almost * months. I am feeling very cheated and worried if I got a ...
Jun 30, 2023 by Samish Bedi
Bike manufacturing defect and no proper solution provided (TVS Apache) Closed
I have brought my apache rtr*** *v bike at moolakadi sbm showroom from day one I have facing many problems in my bike like engine noise sensor problem and lot of vibration and heating issues when I complaint to tvs customer care services they t...
Aug 19, 2020 by Jayaraj. R
Refund cancelled (Irontech two wheeler cover for Hero) Closed
I have purchased Irontech two wheeler cover for Hero on **th july ****. Due to poor quality and wrong product is delivered I have returned the product and return is approved. Return product is not getting picked up because they said there is ...
Aug 19, 2020 by Jabar V A
Sold damaged bike (HONDA 2 WHEELARS INDIA) Closed
On **/**/****, I have bought a Honda UNICORN at Sri R.K. Honda showroom (dealer code AP******),Rajahmundry, East godavari .A.P. After first servicing, immediately, I noticed that there was a failure of the battery as well as leakage of oil. W...
Aug 18, 2020 by D.s v. Abhishek
Deposit remaining money for vehicle deliver (Hero Honda Splendor) Closed
Good morning, today morning I got a call from a person saying that please pay remaining amount for vehicle deliver purpose and then we will deliver vehicle to your address. Payment **** ( fifteen hundred and one rupee ) paid through google pay...
Aug 17, 2020 by Sahil kumar
Service not recieved (Charan Motor Driving School) Closed
I have paid Rs.**** for driving license training. They did not provide full training and not receiving calls or text. Their office address is No ***, **th Cross, **th Main Rd, JP Nagar *th Phase, J. P. Nagar, Bengaluru, Karnataka ****** The ...
Aug 17, 2020 by Debojit Banerjee
Deposit refund not received yet (ZoomCar) Closed
I booked a zoomcar on **th July. It's been a month now and I still didn't receive the refund of the deposit yet. It's been a month now, and any emails to them have been in vain. Their customer care number is also not reachable. This is very un...
Aug 15, 2020 by Muhammad Tabish
Refund not received its been more than 4 months (Zoomcar India Private Limited) Closed
I booked a car (JPS*NK***) for jun*th .due to lock down ,I cancelled by booking on April * Nd or * rd. Earlier when I tried contacting them,they used to answer but later on ,they aren't answering to any of my calls and emails .I should get a re...
Aug 15, 2020 by Shanmukh sai
Improper Service (Cars 24) Closed
I have enrolled for online appointment for valuation of my car for selling. The service promised during enrolment was to provide quotation & price post inspection. It has been more than a week, there is no response from the company on email rem...
Aug 14, 2020 by Gyanender
Fraud post (Second hand vehicle scooty ) Closed
In Quicker, second hand vehicle selling platform a honda activa BS-IV *G under price of Rs ***** by name of BIJENDERA on several places, but when we are reached at his located palce then he asked for Rs **** as a gate pass (this the first stage...
Aug 03, 2020 by Ajit Singh
Refund and security deposit not received (Zoom Car India Pvt Ltd) Closed
I did * bookings on July * and ends at July * .... And I have cancelled * booking from it...... And within minutes I cancelled it but not received my refund till now... And another booking completed and ride also completed till now I doesn't ...
Aug 02, 2020 by Vivek ratna
Refund not received (Zoomcar India Private Limited) Closed
I had booked a self drive car from Zoomcar for a ride on ** Jun. Due to change in plans I had to cancel the booking and refund was generated on ** Jun **. Further I booked a fresh ride for ** Jun and finished my booking on ** Jun. Another ref...
Aug 01, 2020 by AH Naqvi
Refund pending (Zoomcar India Private Limited) Closed
Booking is cancelled bt refund is pending from * months no updates ...
Jul 27, 2020 by Shubham Dubey
BIKE NOT WORKING PROPERLY (Hero Motocorp) Closed
I bought hero passion pro from tanushka automobile on **/**/**** Gwalior Madhyapradesh. After just * days I face too many issues in bike *. Gear shifting issue *.left indicator beep not working *. I*s not working properly *. Unable to start...
Jul 27, 2020 by Akash Singh Rajput
fuel filter (Fleetguard Filters Private Limited) Closed
New filter sansor problem. Is not working ...
Jul 27, 2020 by Bansal motors
Negligence from maruti dealer (Stan Autos Private Limited) Closed
I gave my car for repair in january. Promised date was march. Because of corona i did not pressurise and asked them to take their time. Then again it was promised on ** june then ** then * july then **. Further ** july Then ** july. Its still...
Jul 27, 2020 by Saakshi Sarpotdar
REFUND FROM ZOOMCAR (Zoomcar India Private Limited) Closed
I have booked ZOOMCAR for my personal purpose on **-**-****, it's been * months finishing, I've sent many emails to them there is no response. I went to office they said we dont know the customer service number, no one responded in a manner, I...
Jul 27, 2020 by AMASAGANDLA BALAKRISHNA
REFUND (Zoomcar India Pvt Ltd) Closed
I had booked a Car on **th June **** from ZOOM CAR THROUGH THEIR APP FOR USE FROM **TH JUNE TO *ND JULY ****. Within mins i had to cancel this as Sunday was a Lockdown in Kerala. It has been a month and no refund has been done. repeated calls a...
Jul 16, 2020 by SANTOSH
Registration pending for Suzuki motorcycle (Suzuki India) Closed
I bought my motorcycle(Suzuki SF*** BS*) on **th March,**** from Suzuki India dealership , the temporary registration was done in UP on **th march,****. The place of supply for the vehicle is in Delhi it but got delayed due to pan India Lock do...
Jul 11, 2020 by Amit Kumar Mishra
Hygiene Sanitization Charges are taken (HONDA 2 WHEELARS INDIA) Closed
Complaining about “Grand Motors, Raipur, Chhattisgarh” a Honda two-wheeler franchise. They are taking bogus charges like hygiene and sanitisation charges and forcing customers to make AMC maintenance ...
Jul 11, 2020 by Sourabh Soni
One way booking Zoomcar (ZoomCar) Closed
Booking id - jps*n*gyj booked on *rd july ****, the booking was done using the link - https://www.zoomcar.com/zoom-hop-one-way-travel, after entering the pick up point it asked for i want to drop my car in a different city t toggle button) mean...
Jul 11, 2020 by Rajeev Patra
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Mamta D
Complaint filed against: Byju's