Automobiles Complaints
Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.
Renault kwid defective (Renault) Open
Again same starting problem in my Renault kwid car. The same thing happened repeatedly three times within seven months. I have already paid Rs ***** on it. Three times break down of a car in seven months is pathetic. Seems like, I am getting pu...
Jun 07, 2019 by Sarbajit dey
Technical major fault in new car (Hyundai Motors India Limited) Open
I have purchased a vehicle Hyundai grand i** sports model dated **/**/**** registration number is HP ** E **** from Dev Bhoomi Hyundai Rajvir Motor Complex, NH-**, Kanlog, Shimla-****** H.P. But after one & half month around **** km there is a...
Jun 07, 2019 by Manish Mehta
Non refunding of advance amount (Venkatesh Motors) Closed
After locating the Hyundai Verna car through Cardekho website I approached the used car dealer M/s Venkatesh motors at Kolkata on **.**.****. I reached the dealer office in the evening after my office hours. Primarily the car seemed ok however ...
Jun 06, 2019 by MOHIT VASUDEVA
Bad service and refusal of extended warranty (Suzuki Motorcycle India) Open
I am ** years old. Scooter mileage till now only **** km (around). Carrying services as per schedule meaningless if my scooter is under extended warranty but not eligible. Please help to refund my ₹***. The emails received from service centr...
Jun 05, 2019 by Varanasi suryanarayana
आहे माझी गाड़ी च इंजिन च काम निघाल होत मि गाड़ी फर्स्ट चॉइस नेशनल गेराज ला ट (Mahindra Wheelers) Open
साहेब माझ नाव गजानन पाटील आहे माझी गाड़ी च इंजिन च काम निघाल होत मि गाड़ी फर्स्ट चॉइस नेशनल गेरा...
Jun 05, 2019 by GAJANAN PATIL
Refund not received (Pps Motors) Open
I bought a car from PPS Motors Nagawara Bangalore and my refund was not processed. After * weeks I got a partial refund and balance is not yet given and there is no response too for the calls and emails. This is really mental harassment and fin...
Jun 02, 2019 by Arvind Kumar M
Poor & non skilled service provided by Suzuki motorcycle India (Suzuki Motorcycle India) Closed
This complaint regarding the poor service provided by the Suzuki two-wheeler India. Due to poor, irresponsible & non-skilled labour work. My bike facing a serious issue. To resolve the same Suzuki service station asking me to spend around Rs. *...
Jun 01, 2019 by Mohseen Tamboli
Datsun cheated us (Datsun) Open
Datsun sold us a defective vehicle. Engine and clutch broke down within **** kilometres. I had a pathetic experience with the service team. After changing the parts the vehicle is underperforming. Service team not ready to acknowledge. It doesn...
May 30, 2019 by MOUMITA SANDEEP KHANGAOKAR
Wrong car delivered (Harsha Toyota) Open
An NRI recently moved back to India. With a great trust on Toyota, I had booked an Innova Crysta Auto Gear, particularly as I am not used to manual driving but Harsha Toyota had delivered a manual transmission Innova instead. Now Toyota says th...
May 28, 2019 by Gopi krishna kishore
Cheating then being rude (Auto Cars India) Open
I drafted this complaint on behalf of Mr Kunal Kakkar I booked a car Swift ldi on */**/**** and Mr Gulshan Bagga from Auto Cars booked my car. But after * month this person wasn't able to find a car so I purchased a car from Magic Auto. Now I w...
May 27, 2019 by Tarun Gaba
Damaged new vehicle by service centre (HONDA 2 WHEELARS INDIA) Open
Damaged new vehicle by a service centre. Vihaan Honda, shop no **, Soham plaza near ICICI bank, GB road Manpada thane west....
May 27, 2019 by Atik Kassim Hublikar
Registration of new car (Sachin Hyundai) Open
I purchased Hyundai creta from Sachin Hyundai, Bareilly on ** Apr **. I am serving in the Indian air force and I want to register my car from my hometown i.e Delhi. I received a call on ** Apr about RTO. I tell them Dwarka RTO. They told me Dwa...
May 26, 2019 by Parshant bhardwaj
Charged for spare parts (Royal Enfield) Open
Marikar Motors Trivandrum charged me for Royal Enfield spoket drum. Actually my vehicle under warranty. I maintained periodic service with them only. Something happened to the spoket drum from their side during periodic service. I informed them...
May 19, 2019 by Dileep kumar vs
Service complaint against Kaytee Automobiles (Royal Enfield) Open
I have Royal Enfield Thunderbird *** cc. I have purchased this bike from Monga Motors Panipat (Haryana). With Reference of Invoice No.SPI*************,SLI*************. Job Card No. RJ*************. On *rd April ****, I went to Kaytee Automob...
May 16, 2019 by Ankur Jain
Jerk in the scooter (Yamaha Motor) Closed
I purchased a Yamaha RayZ scooter from Srijaya Motors, Yelahanka New Town, Bangalore on **/*/****. Within * - * weeks of purchase the vehicle developed jerking issue while riding. I visited the dealer/service centre * times and also raised the ...
May 15, 2019 by Rajesh CK
Car dealer did not give the car that we booked (Hyundai Motors India Limited) Open
I bought a **** model Hyundai Xcent car (white colour) at Namakkal showroom, Tamilnadu (Pin code-******) with Registration number "TN ** E ****". I wanted to complain about the bad experience we experienced at Namakkal showroom. I had a Santro ...
May 14, 2019 by Monisha Mani
Car accessories not given (S N Hyundai) Closed
I have purchased a car ** months ago. During purchase salesman Sujit Mondal (SN Hyundai Berhampore) promised seat cover, body cover and floor mat will provide (free of cost) to you with this purchase. But he now denied. I have written paper of ...
May 14, 2019 by SANTANU CHANDRA CHANDRA
Rc not given by agent (Rajput motors ) Open
I purchased a bike from Rajput motors in the year ****. But they are not giving my Rc. I have been visiting their place from nearly about one year. Every time they ask for my documents and I have given plenty of times nonetheless they are not m...
May 11, 2019 by Sukhjinder Singh
Delay in delivery (Mahindra Wheelers) Open
I have booked an XUV*** from Mahindra on ** March **** and till now it's not reached. They are playing with customers feelings and nothing else and wasting our time. It has been now ** days and my car is not reached to me. I have booked xuv*** ...
May 10, 2019 by Mohammah Burhan
Bike RC not given by bike showroom (Rajput motors ) Closed
I purchased a bike from Rajput motors in the year ****. But they are not giving my RC. I have been visiting their place since above mentioned the year. All the time they ask for my documents and I have submitted plenty of times. They always ens...
May 10, 2019 by Sukhjinder Singh
