Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Driving licence not provided (Nihal Singh And Sons) ^Open

I went to this shop Nihal Singh and sons, mahan singh Gate, Amritsar for applying my driving licence in Oct ****, they told me that you have to pay ****/- in advance. I paid them the amount in Nov **** and they issue me learning license and tol...

Jun 22, 2020 by Manpreet Singh

Faulty EPS replacement (Hyundai cars) ^Open

I am having Hyundai Eon **** model. My car running is very limited and till today my car run is ***** kms. Last month I suddenly face a strong vibration from my car steering and suddenly power steering stops working. After something it came bac...

Jun 21, 2020 by Vivek Upadhyay

Fraudelent crime (2018 Royal Enfield Classic 350) ^Open

Hi sir, I am Venkat working as a software professional in bangalore. I recently faced a fraudulent activity in which a person in quikr posted a second hand bike which is Bullet Classic *** Gunmetal Grey. It was a total of Rs. ***** which he ...

Jun 21, 2020 by BHASKARAM SAI VENKAT KRISHNA

Activa GJ 01 UY 3866 activa not delivered (Activa GJ 01 UY 3866 ACTIVA FRAUD) ^Open

Fon pe bat hui thi **********. Activa ke billty ke leiye **** rs google py karvaya lekin abhi deliverd nai hua h. Activa ka number GJ** UY **** hai.google pay ********** hai.please muje apna refund dilvaie....

Jun 21, 2020 by Jigar parikh

I booked new car before 4 month but car does not deliver yet (Sawan Hyundai panipat) ^Open

I had booked Hyundai creta **** on **th march **** but i wont get delivery till today . Every time I asked to dealer he use to say next time next time Its very irritating and time consuming......

Jun 20, 2020 by Arun kumar

Refund not received (Zoomcar India Private Limited) ^Open

I have completed my trip on **th may **** and i till now i haven’t received me security refund amount back. The policy say that amount will be reflected upto ** days and its **th day. Worst service i have ever seen. I dont know why it takes t...

Jun 20, 2020 by Abdul basith

Complaint against a car work shop (52 Fifty two motoring modification and restoring Koottanad po thrithala road mob ) ^Open

...

Jun 20, 2020 by Ranjith Km

Ola ride issue (Ola Cab Gurgaon) ^Open

I travel in Ola cab on **/**/**** . I pay the amount *** online but in Ola app money not received . Amount is deducted from my bank account . So I paid the driver cash ***. And also I do not receive any invoice of this ride . When I choose the ...

Jun 19, 2020 by Vinod Kumar

Refund not given on cancellation (Zoomcar India Private Limited) ^Open

Zoom Car booking BOOKING ID # JPS*NJ**F was between *th May **** to **th May**** for XUV*** AT. The cancellation was done on *th April ****. However till date no refund given by zoomcar. The customer care does not pick up phone, no call back by...

Jun 18, 2020 by Atul Jagotra

Hyundai Creta Not delivered and amount not refunding from last 4 months (Modi Hyundai India Pvt Ltd) ^Open

I had booked Creta MY ** Model from Modi Hyundai Kanjurmarg in the month of February. I had done all the Bank Payment and down payment. While delivery doing temporary registration came to know that actual model is MY **. So i had refused to tak...

Jun 18, 2020 by Shambhu Jaru

Cheeted (Jamkash Vehicleades Hyderpora) ^Open

I have been cheeted by jamkash vehicledes by selling an accendentle vehicle to me though they mentioned by written and oral that it is an non accendentle vehicle...

Jun 16, 2020 by Arshid KHALIL

Not refund my amount (Tata Moter) ^Open

I booked tata altroze in february **** with amount of *****. After that the salesmen named omveer sing dimand amount for more deposite. I gave him through acount transfer ***** and by cash *****. On june i said to him. Plz canclle my booking o...

Jun 16, 2020 by Mohd Anwar

Defected Product received (TVS) ^Open

Received a defected Vehicle. Below poor performance. Does not ride on inclined surfaces. Poor Torque like than of Scooty pep **cc. Milage is ** despite the performance, whereas they claim +. Starting Issues. Stops in the middle of the road. Sli...

Jun 16, 2020 by Shaik Mohammed Rizwan

Refund not received its been around 2 months (Zoomcar India Pvt Ltd) ^Open

I canceled my Zoomcar booking (booking id JPS*NKSYA) on **th April **** due to lockdown. I got the refund processed email on **th April **** (screenshot attached). As per the policy (which says that amount will be reflected up to ** days), ...

Jun 12, 2020 by Jyoti Prakash Mohanta

Not received refund from ZOOMCAR (Zoomcar India Private Limited) ^Open

Zoomcar was booked on travel to Udupi from Bangalore due to restrictions & corona pandemic we had to book & cancel * times. The customer support mentioned the payment has been initiated & will be in your account, * time they said after corona, ...

Jun 11, 2020 by Ramesha Narasimha

Saftey issue in SUV Car (Nissan) ^Open

Last year June i came from USA and bought Nissan Kick on **th June. The reason to choose Nissan as i was using Nissan Altima and Rouge since * years. So i choose Nissan Kick. After that i faced lot of issue with Nissan services here. When ev...

Jun 05, 2020 by Vivek gangal

Unnecessary challan (Honda ) ^Open

Today Dated: **-Jun-**** Challan No: HYD**EC********* at MOGALKANALA JUNCTION Unnecessary Callahan please check out and do the needfull...

Jun 03, 2020 by Suwarna jamane

Complaint against Volkswagen Ahmedabad for fooling (Automark Motors Pvt Ltd) ^Open

I PURCHASED THIS CAR IN THE MONTH OF AUGUST **** FROM AUTOMARK MOTORS PVT LTD WHICH WAS RUNNING A MONSOON SALE OFFER AND THERE WAS A DISCOUNT ON MY CAR LOOKING AT MY CAR WE BOUGHT THE CAR HOWEVER THE CAR STARTED GIVING TROUBLE AND WE SENT IT TO...

May 30, 2020 by Llewellyn Rozario

Regarding Replacement of Activa s damaged valve tube (Ceat Tyres) ^Open

I purchased activa's front wheel tube on *th march from Gurukrupa tyre & puncture which is situated under Sahaj flats, radhanpur road, mahesana******. After that i did not use my vehicle because of **nd march lockdown. Today i start to use but...

May 25, 2020 by Prakash patel

Refund was not even initiated within promised time (Zoom Car India Pvt Ltd) ^Open

Refund was not even initiated within promised time by zoom car and they have violated their own policy by saying error is there in system. Have spoken to ** diff ppl who gave all false dates for refund and finally one rude agent spoke and asked...

May 24, 2020 by Herrick wilson

Faulty honda new car (Honda Cars ) ^Closed

I purchased a new car and now it has steering problem, shock absorber, suspension etc.. Now they are repairing it but why repair? they have warranty and I know but I cannot take bad car after paying so much. I need new car or refund money or re...

Aug 26, 2019 by Vivek Agarwal

Faulty car received (Tata Motors) ^Closed

I have bought the car from tata motors through tata motor finance. From day one car has a starting problem which I regularly complain to them but every time they repair and give it to me in the same condition. I made complain to them but they n...

Jul 29, 2019 by Ashwini kumar

Engine frozen of Renault duster (Renault India Private Limited) ^Closed

On **.**.**** my Renault Duster car had to suddenly stop on the highway as smoke was coming out from the engine. As we found driving further may land to a major issue we opted to take the car to the service station by towing. Service centre in...

Jul 18, 2019 by Satheesh S Achary

Fraud and misleading by dpm Hyundai Dehradun India (Hyundai Motors India Limited) ^Closed

Fraud and misleading by DPM Hyundai Dehradun India. I have i** Magna plus car which I purchased from DPM Hyundai Dehradun (Uttrakhand, India) on *th Feb ****. Date of registration **th February ****. I handed my car for service to DPM Hyundai...

Jul 18, 2019 by Vinay mohan Dhyani

Defective faulty product (Truebil (paix Technology Pvt Ltd.)) ^Closed

Just for your record, I took my car to the prescribed workshop on March **, ****, to get the list of issues fixed and I met Truebil representative Mr Sanjay to inspect the car. However, I was advised to bring my car back to the workshop on Marc...

Jul 02, 2019 by Abhijit Sengupta

Service center fraud (Yamaha India) ^Closed

I bought my bike on Dec **th, **** and after six months or so my bike started troubling me with overheating issue and battery issue which are not fixed by two service centres ie., Mettuguda service centre and Uppal service centre which are loca...

Jun 22, 2019 by Rohith Manyam

Non refunding of advance amount (Venkatesh Motors) ^Closed

After locating the Hyundai Verna car through Cardekho website I approached the used car dealer M/s Venkatesh motors at Kolkata on **.**.****. I reached the dealer office in the evening after my office hours. Primarily the car seemed ok however ...

Jun 06, 2019 by MOHIT VASUDEVA

Poor & non skilled service provided by Suzuki motorcycle India (Suzuki Motorcycle India) ^Closed

This complaint regarding the poor service provided by the Suzuki two-wheeler India. Due to poor, irresponsible & non-skilled labour work. My bike facing a serious issue. To resolve the same Suzuki service station asking me to spend around Rs. *...

Jun 01, 2019 by Mohseen Tamboli

Jerk in the scooter (Yamaha Motor) ^Closed

I purchased a Yamaha RayZ scooter from Srijaya Motors, Yelahanka New Town, Bangalore on **/*/****. Within * - * weeks of purchase the vehicle developed jerking issue while riding. I visited the dealer/service centre * times and also raised the ...

May 15, 2019 by Rajesh CK

Car accessories not given (S N Hyundai) ^Closed

I have purchased a car ** months ago. During purchase salesman Sujit Mondal (SN Hyundai Berhampore) promised seat cover, body cover and floor mat will provide (free of cost) to you with this purchase. But he now denied. I have written paper of ...

May 14, 2019 by SANTANU CHANDRA CHANDRA

Bike RC not given by bike showroom (Rajput motors ) ^Closed

I purchased a bike from Rajput motors in the year ****. But they are not giving my RC. I have been visiting their place since above mentioned the year. All the time they ask for my documents and I have submitted plenty of times. They always ens...

May 10, 2019 by Sukhjinder Singh

Car did not transferred on my name as committed (True Value Maruti ) ^Closed

I have bought a second car from Maruti Suzuki. I have been told that the car would be transferred on my name within * months as per True value Policy. Its been * months now. Every time I am getting false commitment even after multiple follow-up...

May 04, 2019 by Ram

Car not repaired (Hyundai Service Centre ) ^Closed

I had given my car mh** Hz **** Santro for regular servicing on * March. After that my car started giving me a lot of problems. I told the company they saw it and started giving me different reasons each time I told them that I have a problem w...

Apr 18, 2019 by Moni navalakha

Refund not received (Cars24) ^Closed

They deal in second-hand cars. They charge me with a service charge of **** Rs which are refundable they told me at that time. My loan is not approved due to some reason and deal cancelled. They told me that they start my return process. But it...

Apr 15, 2019 by Ajit yadav

Asking money for a working part in car (Honda Two Wheelers) ^Closed

Asking Rs. ***** for a working part in the car. This amount is for the part which was fine. Later, showroom itself accepted their mistake....

Apr 15, 2019 by Nilansh jain

Excess amount charged by the service centre (Bharat Benz) ^Closed

On ** Apr ****, me Bharat Benz ke Authorised dealer, Dhingra Trucking Pvt Ltd Karnal me apne vehicle ki service k liye gaya tha. Service k time per unhone Accelerator Pedal install kiya Jis per MRP Rs. **** mentioned tha. Lekin bill me unhone R...

Apr 15, 2019 by Sunil Kumar

Dealer staffs misbehaved and not get proper services (Bajaj Auto) ^Closed

I purchased Bajaj Avenger Street *** bike from Bharat Automobiles, Nayapalli, Bhubaneswar, Odisha on **th April **** which I have legal owner certificate. The bike has not completed its one year and it has faced many problems. Each and every ti...

Apr 14, 2019 by Rakesh Kumar Dash

Not refunded my booking amount yet (Tejaswi Tata Motors) ^Closed

I have been cancelled my booking to purchase Tata Sumo Gold from Tejaswi Tata Motors, the hi-tech city. Where I didn't get my refund amount yet. It's been *.* months now. As per the Tata process, it takes ** working days to refund and which Te...

Apr 12, 2019 by Hari Shankar

Delay in providing newly purchased vehicle documents (Nath Motors Pvt Ltd) ^Closed

I am writing this formally to bring into your concern in this matter as I am highly impacted and it's making a lot of inconvenience in my daily routine and made me mentally disturbed. So I am hoping for a positive revert. Let me highlight a few...

Mar 07, 2019 by Paramjeet Singh