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Hyundai Service Centre - Damage Major part my car hyundai service center

Vijay Arora filed complaint against Hyundai Service Centre on Aug 31, 2020

Damage to car major part

This mail is in reference to my car given for a specific purpose but the service center damaged a major part of the car.

I gave my car for car AC sensor as it was already been not working due to previous reasons for which I had already goven the car to the service center.

My car bearing Registration No. HR**CL**** and chasis No. MALPM**RLEM******. Was given to safdarjung services center Gurgaon, at Atul kataria Chowk on ** Aug ****.
I was told that the car needed a spare part worth Rs. *** for the AC Sensor, so i gave the car for the same in a healthy condition.

I was asked to take the car back on ** Aug ****. When I checked the car.
The car was giving missing and the car was not able to cross the speed of **km/Hr. So they asked to give them * day more for the same to get it repaired.

They called me again on **Aug **** for the car stating that It has been completely repaired and is ready to be taken for drive.
The was was still not repaired and I was sent back stating that they need * more days for the same.
They again called after * days, mentioning that the car is fit for driving but the same issue was still pertaining in the car. I was then told that a part i.e. namely ECM is dead and is not working and asked me to pay an amount of ***** INR for the new part.

I gave the car in working condition and I want the car in the same way.
Its been more than a week now my car is still in the service center and is affecting my day to day business.
The workers who are next to shit in the service center dont know how to talk and deal with customers.
I need full compensation of the loss that I am facing. Also there has been immense hamper to my mental health for the same.

I need this to be done in a very quick manner.
This is the past thing I have now to deal with else I will have to talk to me pannel lawyers for the same and issue legal notice for section ** IPC , section *** IPC and Section *** of the IPC.

Consider this mail as a final mail from me for the recovery of my car to the same condition.


Thanks

Vijay Arora
**********

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Hyundai Service Centre

5

Total Complaints

3

Total Resolved

60.00%

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