Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Charged for spare parts (Royal Enfield) ^Open

Marikar Motors Trivandrum charged me for Royal Enfield spoket drum. Actually my vehicle under warranty. I maintained periodic service with them only. Something happened to the spoket drum from their side during periodic service. I informed them...

May 19, 2019 by Dileep kumar vs

Service complaint against Kaytee Automobiles (Royal Enfield) ^Open

I have Royal Enfield Thunderbird *** cc. I have purchased this bike from Monga Motors Panipat (Haryana). With Reference of Invoice No.SPI*************,SLI*************. Job Card No. RJ*************. On *rd April ****, I went to Kaytee Automob...

May 16, 2019 by Ankur Jain

Car dealer did not give the car that we booked (Hyundai Motors India Limited) ^Open

I bought a **** model Hyundai Xcent car (white colour) at Namakkal showroom, Tamilnadu (Pin code-******) with Registration number "TN ** E ****". I wanted to complain about the bad experience we experienced at Namakkal showroom. I had a Santro ...

May 14, 2019 by Monisha Mani

Rc not given by agent (Rajput motors ) ^Open

I purchased a bike from Rajput motors in the year ****. But they are not giving my Rc. I have been visiting their place from nearly about one year. Every time they ask for my documents and I have given plenty of times nonetheless they are not m...

May 11, 2019 by Sukhjinder Singh

Delay in delivery (Mahindra Wheelers) ^Open

I have booked an XUV*** from Mahindra on ** March **** and till now it's not reached. They are playing with customers feelings and nothing else and wasting our time. It has been now ** days and my car is not reached to me. I have booked xuv*** ...

May 10, 2019 by Mohammah Burhan

Money refund for LED bulbs manufacturing business (Maruti Trading) ^Open

*) As per the attached agreement I have given Rs ***** to Maruti trading for the business of LED manufacturing in two instalments of Rs ***** and Rs ***** as a security deposit. *) As per the agreement I have received the raw material after th...

May 08, 2019 by Haresh karmore

Car engine issue (Hyundai Motors India Limited) ^Open

I've purchased Hyundai Grandi** vehicle in the year of **** January in SPS Hyundai Thiruvallur, India. In total, my car has run **k Km's in the last *.* years. Also, SPS Hyundai gave a commitment of * years engine warranty or * Lakh km but the ...

May 08, 2019 by Vignesh damotharan

Double taxation issue (IBM) ^Open

I have purchased a car through the company leased car program in my company in December **** when VAT was in place. I got to know that finance vendor is charging GST on the road tax amount which is already paid to govt as tax amount. So need ad...

May 07, 2019 by Anandrao Kalburgikar

Issue in the battery (Shiv Samarth Motoriders Pvt Ltd) ^Open

We had purchased New Activa *G in the month of Jan ****. I did all the services at a scheduled time. In mid of April ****, we started facing the problem with the bike battery. The bike stopped one-day early morning, got checked informed batter...

May 04, 2019 by Gitesh Baikar

Poor and improper service (Renault India) ^Open

Date: April **** Service type: Left ORVM not working Details: There was a rat bite to our duster CVT petrol version (* months old) took from Renault showroom silk board Bangalore. I took the car to Mysore road service centre and got correc...

May 03, 2019 by Gurutej

Regarding battery replacement (Exide Battery) ^Open

I have purchased an Exide battery for my Scooty on **/**/**** but this battery stops functioning and then I lodged a complaint on **/**/**** to Exide customer care having complaint reference number- EJR*******. The customer care executive told ...

May 02, 2019 by RAHUL KUMAR

RC book of car not received yet (Hyundai Motors India Limited) ^Open

I had purchased Hyundai I ** in December **** with the on-road price. Showroom assured for the passing of car and other services. Picture start from here after selling the car they not called once for car registration and whenever I called the...

Apr 25, 2019 by JIGNESHKUMAR rameshchandra Patel

Tractor reported problem not solved (Swaraj Tracter) ^Open

I bought a new Swaraj tractor for * years warranty. It's gearbox frequently failed and the problem not resolved. ...

Apr 25, 2019 by POTTALA HARSHINI

Papers not giving appropriately (Country Motors Royal Enfield) ^Open

I have purchased Royal Enfield, ***CC Bullet bike from Country Motors, Barasat and I want to give registration number myself but they have done this. And they have promised to replace my bike and till the date, they have not given this yet....

Apr 25, 2019 by Harendra Nath Mondal

Problem not yet rectified (Honda Bike) ^Open

I have brought Honda Activa *G from SRK Honda showRoom in January ****. After the first service onward we are having the starting problem. I mentioned in the *, *, *... etc services about this starting trouble. They serviced the vehicle and cha...

Apr 24, 2019 by Vinothkumar.M

Items not delivered (Boodmo.com) ^Open

मैने boodmo.com से अपनी गाडी mahindra XUV*** के लिए एक order place किया था ** march **** को। जिसका order Id #****/******* और मूलय ₹*** है।(Boodmo.com) we...

Apr 23, 2019 by Ehsaan Qureshi

Defect in the product (Tata Motors) ^Open

During *st Service of our Tata Tiago, I have noticed that if we view through a bottom portion (approx. ** - ** mm from the bottom of dotted sticker) the front windshield has a refraction view. This is causing more problem whenever I see over th...

Apr 22, 2019 by Keshava Prasad HR

Old model vehicle delivered (Vespa) ^Open

I had visited Jaydev Motor showroom in the month of February **** to inquire about new Vespa Elegante *** cc. They said we have a new stock of January **** model. So I planned to buy and purchase new Vespa Elegante *** scooter from Jaydev motor...

Apr 18, 2019 by Mohamed Salman Shingeri

Regarding the change of tyre (Goodyear Tyres) ^Open

As my earlier complaint on **/**/**** at Complaint no- **********. The Goodyear Dealer comes for inspection on **/**/**** and on checking the tyre he is saying that it is not coming in the insurance policy. The inspection person is saying that...

Apr 16, 2019 by AKASH VERMA

Not refunding my money (Pmg Motors) ^Open

I have done an advance payment for a * wheeler vehicle on dated **.**.**** to PMG Motors at Satichaura, Cuttack-******, Odisha. Further due to some monetary problems I can't buy the vehicle. After a few days, I went to PMG Motors and asked them...

Apr 15, 2019 by PADMA CHARAN SAHU