Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Tata Motors Second Remote Key not Delivered (Tata Motors) ^Open

I had purchased Tata Altroz Dark Edition on Dec **** and was promised second key delivery within * months of delivery. It's more than * months I havent recieved my second key. I had checked with both dealer and Tata Motors but to no resolution ...

Sep 01, 2023 by Rohith S

Breakdown issue not resolved but status showing issue closed (OLA ELECTRIC) ^Open

My scooter has breakdown on **/**/**** .I lunch service request same day , during this period no one connect me but status shown issue closed. During this time period I have colled several person related to ola but they are not helping me . S...

Aug 26, 2023 by Hemant Kumar

Jeep india service timelines 72 days not delivered yet (JEEP INDIA) ^Open

Due to battery my jeep vehicle wasn't able to start, called Road side assistance from Jeep, the assigned mechanic was incapable of jump starting the car destroyed my Jeep engine. Jeep took my car for service on May ** and until today Jul **, I ...

Jul 30, 2023 by Vignesh Periasami

Cancellation Refund not received (Revolt motors) ^Open

I have cancelled my Revolt *** Electric vehicle on April **th **** till now I haven't received my refund & I requested to them through mail communication but no use every time receiving same reply. Shared my cancel cheque/A/c details everything...

Jul 27, 2023 by Chandrashekar NM

Refund the cash from the company (Maruti Suzuki) ^Open

My car display engine heating indicator. I go to the showroom from where I bought the car but they refuse to do work in insurance Or warranty car is only ** months old please refund my amount which I paid to the company i.e approximately *****...

Jul 22, 2023 by Mudassir Manzoor Zargar

Excess fare charged more than estimate on App (Ola) ^Open

I took a ride from Ambience mall to Sector ** Gurgaon (** kms) and the estimated fare was Rs ***. The amount paid was Rs **** as per invoice as it showed multiple stops enroute though I had not typed them while booking the cab. I never touched...

Jul 18, 2023 by Rakesh Sharma

Cctv (HYUNDAI India Motors limited ) ^Open

Respected: Sir, Im Jaydip Shah. I bought Hyundai Aura CNG model from V-Tex Hyundai. So theres a strange sound is coming from my cars steering. So today I went to V-Tex Hyundai to check it out that whats happening with my cars steering and ...

Jul 13, 2023 by Jaydeep Shah

Unfair Trade Practices by Not Provided advertised Safety Features (Nissan Motor India Private Limited) ^Open

I purchased a **** Nissan Magnite XE on **th June **** from ETCO Nissan in Thane, MH. I was promised that this base model would include the following safety features: Vehicle Dynamic Control (VDC), Hill Start Assist (HSA), Traction Control Syst...

Jul 12, 2023 by Andrew Soderlind

Defective Vehicle (Renault Car ) ^Open

I bought kwid climber AMT on *th may **** from NGM Automobiles Moradabad. This car need servicing on **th may ****, which was **th day of this practically brand new vehicle. Issues were: (FIRST RECALL)(DAY **) *- Display showing engine fault...

Jul 09, 2023 by Dr. Shweta Mishra

Every time to address any complaint takes more than Week (Ola Electric Technologies Private Limited ) ^Open

Below are Complaints which are taking longer time to address #******* - * days over, no resolution yet #******* - * days to address issue #******* - ** days to address issue, There are * more , but i don't see in their list of complaint...

Jul 07, 2023 by Prakash Ananda Narkodu

Tata service centre damaged my car (Tata Motors) ^Open

I Had Given My Car To An Authorised TATA Service Centre (Malik Cars Bowenpally) On **th June For General Service. Later On **th June I Received A Call Stating That My Car (TATA Nexon -****) Had Met With An Accident Due To Tyre Burst While An On...

Jul 01, 2023 by Harish Choudhary

Incorrect warranty for Mahindra ScorpioN (Mahindra & Mahindra) ^Open

I purchased ScorpioN from Anantcars Bangalore on **/*/****. However, on service app my purchase date is wrongly mentioned as **/**/**** and it is impacting my warranty period by almost * months. I am feeling very cheated and worried if I got a ...

Jun 30, 2023 by Samish Bedi

Service and parts (Hero pleasure plus ) ^Open

Sir my bike problem sounds problem service centre to replace the part but problem is same next day I am asking mechanic he told i cannot hearing a am going anther service centre to check and ride he told vaibraton and some parts to be changed ...

Jun 30, 2023 by M RAVIKUMAR

Faulty BMW X7 sold to me (Bmw India Pvt Ltd) ^Open

Two years ago, I purchased a BMW X* vehicle from Infinity Cars, Worli, Mumbai. After one year itself, its roof started seeping in rain water. After multiple requests and troubles faced by me and after sending the vehicle to their workshop *...

Jun 27, 2023 by Muneesh Sud

Super splendor Bike engine issue (Hero Bike ) ^Open

Oil issue In engine...

Jun 24, 2023 by Lalit Sharma

Amount not refunding (Revolt motors) ^Open

Once, I received a call from Revolt Motors Bangalore. They said that if I booked now with an amount of ₹****, my bike would be delivered before March **st. I received this call in February, so I trusted the company and made the payment. Howev...

Jun 17, 2023 by Vipin Das

Car engine failure service support (MG ) ^Open

My MG Hector had a break down on a highway had to get road assistance to get the vehicle to the service center . The service center says it is a engine failure and will be done afinst warranty. I have been asking the service center to provide ...

Jun 16, 2023 by Raman perumal

Dealy for delivery (Ola Bangalore) ^Open

Sr,,maine **/**/** ko Ola scooty book kiya tha,uska delivery dt-*/**/**** fr usko update kr ke **/**/** kr diya gya,mgr avi tk n mila,pl solve my problem ...

Jun 09, 2023 by sushil Kumar Gupta

Start problem (Suzuki access 125) ^Open

My access *** March is **** model with digital meter, it has always had a starting problem, many times it stops while running, then does not start after that, it has happened *-* times in which I am very upset, cant give me proper solution from...

Jun 08, 2023 by Santosh Santosh

OLA ELECTRIC DEMANDING EXTRA PAYMENT (Ola Electric Mobility Pvt Ltd) ^Open

I am writing to express my deep dissatisfaction and frustration with the handling of my OLA Electric scooter booking, as detailed below: Name: Gautam Kumar Tripathi Booking ID: Order ID: OET-***************-vyr*** Phone Number: ********** ...

Jun 06, 2023 by Gautam kumar Tripathi

Not refunded my booking amount yet (Tejaswi Tata Motors) ^Closed

I have been cancelled my booking to purchase Tata Sumo Gold from Tejaswi Tata Motors, the hi-tech city. Where I didn't get my refund amount yet. It's been *.* months now. As per the Tata process, it takes ** working days to refund and which Te...

Apr 12, 2019 by Hari Shankar

Delay in providing newly purchased vehicle documents (Nath Motors Pvt Ltd) ^Closed

I am writing this formally to bring into your concern in this matter as I am highly impacted and it's making a lot of inconvenience in my daily routine and made me mentally disturbed. So I am hoping for a positive revert. Let me highlight a few...

Mar 07, 2019 by Paramjeet Singh

Maruti Suzuki Regional team Mumbai and Dealer hand in hand (Automotive Manufacturers Pvt .ltd) ^Closed

This is with regards with my trailing mails for which I am trying to get status after following hierarchy but sorry to say but I guess your team only acts for a day only when issue comes to you.Please refer my previous mail to you after which I...

Oct 16, 2018 by Mithun Raina

Terminated without any reason (Nexa Sandhu Automobiles ) ^Closed

this comlaint is against the general manager of nexa sandhu automobiles (ludhiana) Name of General Manger Mr. Parmod Vohra. He terminate me without any reason. when i discussed this issue with my HR she said we are not giving you salary or an...

May 23, 2018 by KARAN KUMAR