Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Complaint against Volkswagen Ahmedabad for fooling (Automark Motors Pvt Ltd) ^Open

I PURCHASED THIS CAR IN THE MONTH OF AUGUST **** FROM AUTOMARK MOTORS PVT LTD WHICH WAS RUNNING A MONSOON SALE OFFER AND THERE WAS A DISCOUNT ON MY CAR LOOKING AT MY CAR WE BOUGHT THE CAR HOWEVER THE CAR STARTED GIVING TROUBLE AND WE SENT IT TO...

May 30, 2020 by Llewellyn Rozario

Regarding Replacement of Activa s damaged valve tube (Ceat Tyres) ^Open

I purchased activa's front wheel tube on *th march from Gurukrupa tyre & puncture which is situated under Sahaj flats, radhanpur road, mahesana******. After that i did not use my vehicle because of **nd march lockdown. Today i start to use but...

May 25, 2020 by Prakash patel

Refund was not even initiated within promised time (Zoom Car India Pvt Ltd) ^Open

Refund was not even initiated within promised time by zoom car and they have violated their own policy by saying error is there in system. Have spoken to ** diff ppl who gave all false dates for refund and finally one rude agent spoke and asked...

May 24, 2020 by Herrick wilson

Complain about car sell fake car and documents (Hyndai I 20) ^Open

I found an ad in Facebook.I paid **** through Phone pay and he did not send the car .He told me that car is in parcel in Indian Army parcel From Siliguri.But I called to back money but they did not pay...

Apr 20, 2020 by Biman Mondal

Falsely inspected car sold (Cars24) ^Open

*th Dec **** "Saw the Car Reva-I (KA** N ****) on Cars**.com Went through the inspection details mainly the condition of the vehicle that showed *-star and above in all aspects" *th Dec **** A CARS** representative by name Anjan Gowda c...

Apr 02, 2020 by Tejaswi

False committed by kun hyundai ecil branch (HYUNDAI) ^Open

Dear Sir/mam Kindly look in to this matter. I am trying to seek help through government organizations and as well as internationally as there is no solution received from the KUN hyundai, India. There was a false commitment given to ...

Mar 25, 2020 by Kiran babu karri

Biggest Fraud car repair workshop in Mahipalpur Delhi (GoMechanicBreezeway Automotives) ^Open

*rd class service by GoMechanic-Breezeway Automotives in mahipalpur and very bad behavior by Mr. Amandeep (head incharge) They did not used maruti genuine parts but always saying to everyone that we are using only genuine parts for every car. ...

Mar 21, 2020 by Anish Kumar Goel

Regarding tyre of car (Bridgestone) ^Open

Bought * tyre in Oct **** but firm garg tyre house sell the tyre of model **** but charges the current rate .. cut on one tyre of bridgestone..I want to claim......

Mar 14, 2020 by Beant singh

Safety Air bag non Deployment not open During Accident (Maruti Suzuki India limited) ^Open

I had purchased a brand new Wagon-R LXI CNG (O) from Maruti Suzuki authorize dealer ‘Kataria Auto Mobile’ Dariapur Ahmedabad Gujrat Location **th of October -**. I have paid Rs. ****** extra for this model as it was equipped one extra airba...

Mar 13, 2020 by Samrat Singh arya

Replacement of the Defective Tyre RR with New Good Piece Tyre for Hyundai Xcent Car Registration N (HYUNDAI) ^Open

Dear Sir/ Ma'am, Greetings of the Day...... My submissions are as following: *. I purchased a new Hyundai Xcent S Car from Pawan Hyundai (Pawan Autowheels Pvt. Ltd.) Ghaziabad on **th January, **** bearing Chasis No. MALA***CLKM******, R...

Mar 12, 2020 by AJAY KUMAR

VEHICLE REGISTRATION ISSUES FOR MY NEW CAR (Om Navdurga Motors Pvt Ltd) ^Open

I Mr Balaram Lakra have purchased a car Renault kwid RXL model from OM DURGA MOTORS PVT.LTD Rourkela odisha on **/**/****. So my vehicle registration should be from Rourkela RTO but the dealer is saying by mistakenly the vehicle is registered ...

Mar 10, 2020 by BALARAM LAKRA

Defective Part in New Motorcyle (Royal Enfield) ^Open

Since the purchase, I have taken the New Himalayan Motorcycle to service center a few times to check the suspension issue and engine noise. Over the time there has been multiple escalation at Support end as well as service center. But nothing h...

Mar 08, 2020 by Raj Kedari

Selling faulty scooty (Suzuki access 125) ^Open

This is Debdatta Marik owner of a Suzuki Access *** from the day of **th August, ****. I bought it from my nearest dealer Rohini Suzuki, Baruipur, Kolkata, West Bengal. From the second month of using my new Suzuki vehicle I am facing a strange ...

Mar 03, 2020 by Debdatta marik

Security deposit and fuel cost not refunded (Voler Car Rental ) ^Open

I had booked a car through Voler in the month of November ****, and paid **** as security deposit. When I returned the car, it had more fuel than when I had rented it. Therefore, as per policy they also owe me the extra fuel cost. It has been ...

Feb 28, 2020 by Rohit Kumar

Refund Not Done (Autosolution) ^Open

I met the seller, Mr. Gaurav (owner of Autosoultion - Gurgaon), through OLX. I visited his home/garage on Feb **. I inspected the car & took the test drive of XUV ***. I checked the car, documents and took photos. I agreed to buy the car in INR...

Feb 27, 2020 by Pankaj Jain

Recovering the Car from Accident (Ford India Ltd Talera Ford Pune Liberty General Insurance) ^Open

The Car Ford Figo met with a Road accident. Truck fell on it. No personal injuries ... The car got damaged beyond repairs. Ford dealer Talera Ford Pune tried to repair it though it was beyond it's capacity. Recovered Rs. *.**/- lacs from Me & I...

Feb 27, 2020 by Kiran Panditrao

Defective tyres sold and noresponse after damage (Millivisions Marketing Pvt Ltd) ^Open

I purchased * tyres of Pirelli make from millivisions marketing pvt ltd for an Audi car on **-**-****. On **-**-** one tyre bursted while driving on a highway and when complained the company gave a reply stating it is due to impact and does not...

Feb 27, 2020 by Aaa auto center

Cheating by maruti (Maruti Suzuki India limited) ^Open

I purchased a maruti automatic Alto recently not even driven ***** km amt accutator is not working. The part is costing more than the car. ...

Feb 22, 2020 by Akshay

Tata Nexon has Manufacturing defect must be Recalled (Tata Motors) ^Open

This complaint is from a very patient but utterly Harassed customer of Tata Motors & Hemkund Tata Wazirpur, Delhi. Unfortunately, I had planned to buy a Tata Nexon XMA - AMT(Automatic) Diesel car a year ago in December **** from Hemkund Tat...

Feb 17, 2020 by Raj Nair

Vehicles are not delivered (Daimler trucking India Ltd ) ^Open

This is vineet kumar.One week ago i planned to buy * Bharat Benz **** trucks.so for tht i asked my near by dealer Anand trucking.then their sales executive said me as per govt.notifctaion we have to sale our BS* stocks before ** Feb n we are no...

Feb 14, 2020 by Vineet Kumar