Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Car care Nadaun on Sujanpur Road cheated me very badly (Car Care Maruti Suzuki) ^Open

I have back home from the tour. I have reached a local restaurant in Nadaun for breakfast. Unfortunately, my car faces a problem. Then I call a nearby service centre. They have to pick my car to repair. They check the car and said the front axe...

Aug 22, 2019 by Arun Kuamr

Complaint against major issues in my brand new pulsar 200NS ABS (Bajaj Auto) ^Open

I bought new Bajaj Pulsar ***NS ABS colour- Yellow & Grey on August *th ****. Mentioned below the details of issues faced after taking the new motorcycle. From dated *th August **** onwards problem start coming in the bike as a missing problem...

Aug 22, 2019 by Navanshu Mohan

Deficiency in service (Kairali Ford Palarivattam Ernakulam) ^Open

Deficiency in service, non-attending of fault reported with the ulterior motive to defer the issue to depict the same as natural wear and tear later and to escape from company liability, the negation of the right to extend warranty before the e...

Aug 13, 2019 by JACOB T KOSHY

Complaint towards service and over billed (Lakshmi hundai ) ^Open

Ref: KA**-MC**** Santro Xing, I got serviced my Car in May ****. Billing has been done for Rs. *****/- and the mileage warranty is given up to *****. But still, it's running *****. My car radiant blasted while going to native in the midnight n...

Aug 12, 2019 by Pannaga Kumar K S

False information while selling the vehicle (Royal Enfield) ^Open

While purchasing my new vehicle they informed me this one is all-new vehicle arrived at **** first week and at last they delivered a **** Oct model manufacture with **** model price....

Aug 12, 2019 by RAHUL KARUNAKARAN

Noc not received from last 1.9 year (Hero Fincorp) ^Open

I have purchased a bike from hero bike Dharniya Nagaur. Finance by hero fin corp all our due paid by me on **/**** but till now Noc not received. Hero fin corp not doing entry in my statement and till now showing the due amount. Due amount **...

Aug 10, 2019 by Ratan Singh

Unnecessary charge on debit card payment (Hero Bike ) ^Open

Yesterday I went to hero agency to buy a bike and they wanted a *% extra charge on debit card payment. Today I sent mail to hero regarding the same but they didn't take any action. I am pasting my mail here that I sent to hero it will help to u...

Aug 07, 2019 by Ranvir singh

Bad service done (Hyundai Motors India Limited) ^Open

I gave my car at Gandhi Hyundai Solapur on **th May. Till date, the car is not repaired. The car had to start trouble for which I repeatedly visited the service centre from more than six months or even more. The car was at the service centre in...

Aug 07, 2019 by Sourabh Nargide

Car not getting delivered (Xpressmove) ^Open

**/*/**: Customer service. Have been trying to call Mukesh who picked my car then ravish from operations and their support number from last * days. No one is answering the calls. I was told my car will be delivered in */* days. It's been ** day...

Jul 28, 2019 by Prateek Bhatnagar

Service centre fraud (Ktm bike) ^Open

I gave my ktm duke *** to Patparganj service centre for fuse issue on **th June **** after following up and complaining received my bike on **th of July. They changed my ecu, fan and thermostat centre stating that they were not working properly...

Jul 27, 2019 by Aakash deep Chaudhary

Vehicle service not done (Hero Motors) ^Open

I purchased the Hero Mastero edge last year. I did not do my second service due to fewer kilometres of travel. I went to Hero motors after I reach kilometres as they refused to do because I did not take the vehicle in time. They showed some rul...

Jul 26, 2019 by B. Goutham reddy

Listing of a used car in cartrade.com which is offered by a fraud person (Cartrade.com) ^Open

I was searching for a new car when I come across cartrade.com and there I found a listing of a Hyundai i** era(****) selling price was Rs. *****. I was surprised by the price as it was comparatively low. I contacted the owner that person told m...

Jul 25, 2019 by Ankita Sharma

Honda Car (WRV) TFT (Digipad issue) (Honda Cars India Limited) ^Open

I bought a Honda Wrv on last year. From the second day of the delivery, I noticed that there is a voice command, radiofrequency & hands-free issue in Digipad. I am following with Honda from last * year and finally, they give me the solution tha...

Jul 23, 2019 by Chetan Chauhan

Used and defective car sold (Ford India) ^Open

I had purchased a Ford Figo Aspire from the dealer Hemkund Ford in Wazirpur, Delhi on **th December ****. The car delivered to me by the dealer was a used one and already clocked *** km. When later on I found out the car is a used one and asked...

Jul 22, 2019 by Ankur Aggarwal

GoMechanic damages my car (Gomechanic Car Service) ^Open

*. GoMechanic took my car. They did a very good service job. But damaged my * important parts. These parts which were working very fine and no mention of it is not working is stated in the Job Card while receiving the car. *. The client info...

Jul 20, 2019 by Mohammed Yusuf

Cheated by hero motocorp (Hero Motocorp) ^Open

I purchased mestro bike * years back. Right from purchase time, it has a problem with starting. I visit asked about the problem he said no need to engine warranty is five years. Now the engine fails. When I visited he said services lapse due to...

Jul 19, 2019 by Mohd Khasim uddin

Cheap quality clutch plates (Ford India) ^Open

I bought Ford Figo Aspires trendline diesel on **/****. From starting I had a problem with the clutch plates on a repeated complaint. They changed the clutch plates around **k (were actual wear out time mentioned by company us more than * lakh)...

Jul 18, 2019 by Sowjanya jampala

Issue in registration (Hyundai Motors India Limited) ^Open

On **/**/**** I purchase Creta, white *.* Diesel model. Date of Reg. : **/**/**** Chassis No. : MALC***ULJM****** Engine No. : D*FBJM****** Actually, I wish to purchase from Shivalik Hyundai, S.G. Highway but on that day they were not able ...

Jul 16, 2019 by Prashant Sunilrao Dalvi

RC and registration number not provided (Hyundai Motors) ^Open

I have bought Santro Sportz from Dream Hyundai Ghaziabad on **th May ****. Which means it's over ** days since I have purchased the vehicle but yet not received the RC and registration number. I am continuously following up with the sales guy, ...

Jul 14, 2019 by Hemant Verma

Electric bike battery issue (Okinawa Scooters) ^Open

We have purchased Okinawa Praise on **-Aug-****. At the time of *th servicing on **-**-**** Okinawa service centre called us & told that all the batteries are damaged. But all the batteries are in the warranty period of * year. But Okinawa is n...

Jul 12, 2019 by Conliv Food Services Pvt. Ltd.