Automobiles Complaints
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
Complaints
Supro mini van vx Bs 4 registration not done (Mahindra) Open
maine Dev Deva Mahindra authorised dealer near east side of sudama petrol pump, rajgir (Nalanda) se supro mini van date **/**/**** ko kharidi thi. maine ****** (one lakh sixty thousand) cash DD Mahindra ko paid kiya tha . lekin wo meri gaadi k...
May 19, 2022 by BIPIN KUMAR
No proper solution from company (Ford India) Open
I have purchased Ford ecosport on **th May **** from first day I am getting cabin noise inside my vechile I went for Soluction near dealership and also approached ford India almost One month they kept my car with them , they dismantled frame pl...
May 16, 2022 by Saikumar
Un due demands by Maruti Suzuki dealers (Rns Motors Hosur Road Branch Bangalore) Open
Booked for New Maruti SWIFT ZXi AGS on **th Feb ** @ total price of Rs. ***,***/- & net price of Rs. ***, ***/- (after exchange of old car), through RNS Motors, Hosur Road Branch, Bangalore. Accordingly, Rs. **,***/- was paid as booking advance...
May 11, 2022 by Suma G K
Customer service negligence (Drwheelz Auto Service Private Limited) Open
I purchased Nissan Sunny petrol car from JP Nagar showroom together with one year warranty by Drwheelz Auto Service Private Limited. The warranty got started from *th Feb ****. Last Saturday on *th May **** I was traveling from Bangalore to...
May 09, 2022 by Jayaprakash narayana N
Fake account (COIMBATORE AUTO INDUSTRIES) Open
Dear Sir, We want to inform you that, one account no.-************,Coimbtore Auto Industries,Branch-VADAVALI,IFSC-INDB*******.This account is using as false on the name of company and amount is being collected by the customer. Who is this pers...
Apr 23, 2022 by Amit Kumar Singh
For delivery of car after commitment inweek yet (Kumbhat Motors) Open
I had booked seltous car *.* Htx Diesel version costing **.** lacs .I had given check of * lacs as booking amount.They ask me delivery in * to ** weeks .It was booked on ** Jan ****.Dr Hanslata Gehlot.Now they're not giving me proper reply when...
Apr 09, 2022 by Dr Hanslata Gehlot
Vehicle sheej without any information pls release my vehicle (Chola Mandal Finance Companies ) Open
.*K&/ (?*G&( * *M*>* *H ? .H *M*@ (M&M* *A$M* -hgf M*>.- *K*> ,>* *K*M .*K&/ .H(G **/**/**** K .H(G (>*>/( *?**>*A* >(*A* (* K .K,>** (* H*> %@ d *G M*HM* *@&> %> d ?*.G *.** *>* *A* ,>@ > .H(G *K( *?/> %> *K( ...
Mar 28, 2022 by Shri Chandra
POOR SERVICING AND DUPLICATE SPARE PARTS (Vibgyor Automobiles) Open
I handed over my vehicle (Mahindra Scorpio S*+, Regn No. JH**AN****) to Vigyor Automobiles, Coimbatore in December **** for routine servicing. A total of Rs.*****/-( ***** + ***) ie Rupees Sixteen Thousand One Hundred Forty Six only was paid ag...
Mar 05, 2022 by SUNNY NAIN
Mismanagement of vehicle at service center (Tata Motors) Open
HandOver the vehicle for bodyshop and service work , received vehicle with damages .I paid **.* k including insurance. Sanath nagar concrode tata motors vehicle service is maintaining zero quality in service and recently moved Y juction in kukt...
Feb 03, 2022 by Rajesh Patibandla
Tata Nexon vehicle breakdown within 15 days of the purchase and second breakdown within 10 months (Tata Motors) Open
I had a Bad experience with a Purchase from Tata Motors. Suffered immensely both physically and mentally due to Service center and Company's Neglect.The Vehicle Tata Nexon which was delivered to me had manufacturing defect and the pre delivery ...
Jan 28, 2022 by NIKHIL KAKDE
Subject Fuel pump issue (Royal Enfield) Open
My new himalayan bs* gravel grey colour bought ** months back in tumkur royal Enfield showroom had starting issues , as service centre in Bangalore says it had fuel pump issue . I had travelled to banglore on weekend for work and my bike st...
Jan 25, 2022 by Muruli mohan
Sold a defective Car to me (Kia india) Open
Fatal Engine Mount Breakage of my Car on January *st near a Speed breaker on Tirupati-Chennai High way, with a close save from a deadly collision. The Car has been towed to “Hoshi kia Auto Pvt Ltd” Tirupati. Preliminary Diagnosis from the...
Jan 14, 2022 by D Madhu Sudhana Reddy
Quality issue (Hero Electric Vehicles Pvt Ltd) Open
Dear Sir/Madam, Im Narayanan. It Is To Inform You That I Have Purchased A Hero Optima Dual Battery in loan * Months Ago From Thanya Motors, Ayyappakkam, Booking Dated On **.**.**** And Tax Invoice Dated On **.**.**** And Motor Insurance Dated O...
Jan 02, 2022 by NARAYANAN
HERO ELECTRIC OPTIMA POOR QUALITY (Hero Electric Vehicles Pvt Ltd) Open
Dear Sir/madam, Im Narayanan. it is to inform you that I have purchased a Hero optima dual battery * months ago from Thanya motors, Ayyappakkam, Booking Dated on **.**.**** and tax invoice dated on **.**.**** and motor insurance dated on **/**...
Jan 01, 2022 by NARAYANAN
Car Not Delivered in time of Subsidy Benefit (Wasan Motors Private Limited) Open
We had booked a Tata Nexon EV with Government Subsidy of Wasan Motors Tata Chembur on August **th ****. The Sales Representative assigned to us was Mr. Mayur Shinde. We went ahead to book the Tata Nexon EV because he had claimed that we will g...
Dec 29, 2021 by Karan Raichura
Recived faulted vechile (Tata motors kashmir valley motors srinagar nowgam) Open
I received vehicle in faulted condition of tata motors n kashmir valley motors nowgam.....I went oll workshops bt all in vain only I hve to pay....I m not able to pay loan finance....plz help me out........
Dec 28, 2021 by Ajab gul bhat
Tata punch breakdown (Tata Motors) Open
I have been travelling with family (* adults and * kids), Car suddenly pulled towards left side and when I tried to balance it than it burst into the divider and went to other side road, when I came out and checked the car, * tires were flat an...
Dec 28, 2021 by Gaurav Kumar Singh
Extra Money Taken (Ola Cab Hyderabad) Open
My problem is money refund issue I have booked my outstation trip on Date:**-Nov-****@*:**AM Ride:CRN********** Actual kilometre-*** Time package-** hours Per kilometre-**.**/- Driver Allowance-***/- Booking fee-**/- Taxes-***/- Total...
Dec 16, 2021 by Talla Saritha
Bike not yet delivered (Revolt motors) Open
I have booked my revolt bike in the minth of March and it was told my bike will be delivered by sep **. Now it's been Dec and till I didn't get my bike delivered booking ID RV***-BLK-P***-SEP-OCT**-****** ...
Dec 15, 2021 by Yash saklecha
Faulty Car (Tata Motor) Open
My tata harrier broke down on *nd day itself. Service center suspected ignition issues and took possession. Now they are suggesting to change the entire wiring kit. More likely they are doing trial & error diagnostic. I’m not interested on th...
Dec 14, 2021 by Anshuman Sahu
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Mamta D
Complaint filed against: Byju's