Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Complaint regarding Activa in OLX fraud (HONDA 2 WHEELARS INDIA) ^Open

I found a Activa in OLX and called to ********** name given by the person was Sanjay from CISF Army. When I called he told me that he has to move to Jammu and he wants to sell his active model **** and vehicle number GJ**KC****. He offered m...

Jul 05, 2020 by Bhagyesh

Refund not received (Zoomcar India Pvt Ltd) ^Open

I did not receive my security deposit and fuel reimbursement amount of ₹****. It’s more than ** days from the date of journey. REFERENCE ID OF BOOKING JPS*N*DKT ...

Jul 04, 2020 by Pradeep Vignesh

Scooty not delivered (HONDA ACTIVA 125) ^Open

I made a deal of a second hand Scooty - Honda Activa *** (WB**G****) (Owner name : Mala Roy) in Rs. **,*** with Subhajit Roy (Ph no. - **********) from OLX.in on **th June, ****. This man introduced himself as an Army Man from Dumdum Army Camp ...

Jul 03, 2020 by Ipsita Dutta

Rc tranfer is still pending (Cars 24) ^Open

I have bought cars on Nov ****,at that time they told me that RC tranfer will be done in ** days.but now it's july **** no progress is done.They always makes excuses .I have complaint in every possible way but still no progress is done regardi...

Jul 02, 2020 by Devanshu Sood

Froud kiya he TVS credit finance ne (Tvs Credit Services Limited) ^Open

Mujhe scooty finance karte time jhooth bola interest ke bare me TV's pep jitne ki he usse double kimat padi mujhe aur qulity bohot ghatiya jabse li he tabhi se service centre pr sudharwane ke paise bhar rahi hu.aur cash emi pay karne ke Baad bh...

Jul 01, 2020 by Vishal

Misrepresentation Lack of Transprency (Ald Automotive Private Limited) ^Open

I wish to submit gist of my case to you to provide me guidance and help. • I have availed Car under Car Lease Policy from ALD Automotive from my company Conduent. • During pre-sanction discussions ALD confirmed that we would be exempte...

Jul 01, 2020 by K N KRISHNA MOHAN

Refund Not Received (Zoomcar India Private Limited) ^Open

I had booked a car on *th May and due to some issues on their end and it got canceled. The refund is still pending from their end and I called them many times and their customer support doesn't connect. I have already sent a lot of complaints l...

Jul 01, 2020 by Vineedh

Refund amount not received (Zoomcar India Private Limited) ^Open

I had completed two trips on zoom car . My deposit and fuel reimbursement amount are pending more than a month.It is around 14000....

Jul 01, 2020 by Raghu

Pathetic and Lousy Service of Mahindra Commercisal Vehicle Angel Auto Boisar (Mahindra) ^Open

I would like to bring to your notice the pathetic and lousy service of Angel Auto Wheels Pvt Ltd, Boisar I am am owner of Majindra Jeeto having a registration number of MH ** AY ****. I recently got my vehicle serviced on **/**/**** ...

Jun 30, 2020 by Faiz

Refund pending for 3 months (Zoom Car India Pvt Ltd) ^Open

I have booked zoom car for multiple times for the month of April, may and June. Because of lockdown I have cancelled the booking. It has been * months I have cancelled the booking. But until now I didn't received my amount back. Every week I ca...

Jun 27, 2020 by Sethuraman

Service not completed (Itzeazy.com) ^Open

Dear Sir / Madam, I had availed services for Transfer of Ownership (RC) of * vehicles of mine (* two wheeler KA**HY**** and * four wheeler KA**MQ****) through ITZEAZY.COM. As per their instructions, I had made the advance payment for the sa...

Jun 24, 2020 by TAHA JODHPURWALA

Driving licence not provided (Nihal Singh And Sons) ^Open

I went to this shop Nihal Singh and sons, mahan singh Gate, Amritsar for applying my driving licence in Oct ****, they told me that you have to pay ****/- in advance. I paid them the amount in Nov **** and they issue me learning license and tol...

Jun 22, 2020 by Manpreet Singh

Faulty EPS replacement (Hyundai cars) ^Open

I am having Hyundai Eon **** model. My car running is very limited and till today my car run is ***** kms. Last month I suddenly face a strong vibration from my car steering and suddenly power steering stops working. After something it came bac...

Jun 21, 2020 by Vivek Upadhyay

Fraudelent crime (2018 Royal Enfield Classic 350) ^Open

Hi sir, I am Venkat working as a software professional in bangalore. I recently faced a fraudulent activity in which a person in quikr posted a second hand bike which is Bullet Classic *** Gunmetal Grey. It was a total of Rs. ***** which he ...

Jun 21, 2020 by BHASKARAM SAI VENKAT KRISHNA

Activa GJ 01 UY 3866 activa not delivered (Activa GJ 01 UY 3866 ACTIVA FRAUD) ^Open

Fon pe bat hui thi **********. Activa ke billty ke leiye **** rs google py karvaya lekin abhi deliverd nai hua h. Activa ka number GJ** UY **** hai.google pay ********** hai.please muje apna refund dilvaie....

Jun 21, 2020 by Jigar parikh

I booked new car before 4 month but car does not deliver yet (Sawan Hyundai panipat) ^Open

I had booked Hyundai creta **** on **th march **** but i wont get delivery till today . Every time I asked to dealer he use to say next time next time Its very irritating and time consuming......

Jun 20, 2020 by Arun kumar

Refund not received (Zoomcar India Private Limited) ^Open

I have completed my trip on **th may **** and i till now i haven’t received me security refund amount back. The policy say that amount will be reflected upto ** days and its **th day. Worst service i have ever seen. I dont know why it takes t...

Jun 20, 2020 by Abdul basith

Complaint against a car work shop (52 Fifty two motoring modification and restoring Koottanad po thrithala road mob ) ^Open

...

Jun 20, 2020 by Ranjith Km

Ola ride issue (Ola Cab Gurgaon) ^Open

I travel in Ola cab on **/**/**** . I pay the amount *** online but in Ola app money not received . Amount is deducted from my bank account . So I paid the driver cash ***. And also I do not receive any invoice of this ride . When I choose the ...

Jun 19, 2020 by Vinod Kumar

Refund not given on cancellation (Zoomcar India Private Limited) ^Open

Zoom Car booking BOOKING ID # JPS*NJ**F was between *th May **** to **th May**** for XUV*** AT. The cancellation was done on *th April ****. However till date no refund given by zoomcar. The customer care does not pick up phone, no call back by...

Jun 18, 2020 by Atul Jagotra