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Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India



The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints



The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

automobiles complaints in India

How to resolve Automobile Complaints?



So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved
No service under Warranty
Charging more money
Bad Customer support
Vehicle registration issues
Faulty vehicle sold
Old model sold

Complaints

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Pending refund (Zoomcar India Private Limited) Open

I have booked car on Zoom car on Nov ** and cancelled it on Nov ** via my credit card, i tried to contact customer care multiple times but couldn't reach them and sent many mails and no reply for those too and it has been a month now awaiting f...

Dec 16, 2020 by Sridhar reddy survi

Vehicle Not Delivered on Promised Date (Kia Motors India Private Limited) Open

I Booked A KIA Seltos HTX Petrol White On **th Day Of October **** With A Booking Amount Of Rs **,*** Paid In Cash. The Dealer Promised Us To Deliver Vehicle On Or Before **th November ****(Dhanteras) But Till Date (**th December ****) My Vehic...

Dec 15, 2020 by Amardeep Singh Anand

Non receipt of Registration Certificate of new car (Road Transport Office Amritsar) Open

I have purchased a new car on **-**-****. I have been issued Provisional Registration Certificate PB**EA**** which was valid upto **-**-****. Till date I have not been issued a regular Registration Certificate (RC) as on **-**-****. As per r...

Dec 13, 2020 by CHARANJIT SINGH

Refund not processed since 02Nov2020 (ZoomCar) Open

I availed Zoomcar service from **Oct to ** Nov and they took deposit of INR **** that was suppose to be refunded at end of trip. it has been more than * weeks and I have been trying to reach to them multiple times through their app and customer...

Dec 12, 2020 by Arunabh Srivastava

Fraudulent service by SELECT Cars Chandanagar of TATA motors (Tata Motors) Open

We recently purchased TATA Nexon XM model car during month of October **** from one of it's dealers at SELECT Cars located at Chandanagar and unfortunate incident occurred while driving the car in city, where a small dent formed near the bumpe...

Dec 08, 2020 by D Ashok Kumar

Defected Car delivered by MG Hector (Morris garages) Open

I have bought MG Hector Sharp (Diesel) model on dated ** September ****, and I am facing problems in this car from the very first day. List of Problems: *. Noise on Drive Side front door *. Noise on Driver Side front door glass *. Car ali...

Dec 07, 2020 by Abhishek Gupta

Faulty Costly SUV car broke down in 15 days (Tata Motors Ltd) Open

I bought Tata Harrier Top variant on oct **,****. Drove ***kms and I saw a fault symbol on display of screen so I went to Dealer who took a test drive and within ***m of the showroom, it broke down and never started. The vehicle has no number ...

Dec 05, 2020 by Jay Vora

Hero Glamour (Hero Motor Corp) Open

This is to bring to your notice that I have purchased a new motor bike Hero Glamour B* Brand New Vehicle with Chasis No : MBLJAW***LGJ***** , AP : ** WX TR**** from sub dealer M/s Sri Chitti Automobiles Nidadavole ******on **-Oct-** and ...

Dec 04, 2020 by SNH Prasad Nidadavolu

Bharath v (Zoomcar India Private Limited) Open

This is regarding the pending refunds of two of my bookings (booking id- JPS*NYRK*(₹****) & JPS*NY*XM(₹****)). You claim to settle the refunds in a maximum period of **days, yet i haven't received my refund yet! I have contacted customer .....

Nov 23, 2020 by Bharath V

Refund pending for more than 2 and half months (Zoomcar india limited) Open

I booked a car on **th August,**** (Booking ID- JPS*N*PR*) which zoomcar cancelled, just ** mins before the booking time It has been more than ** days (more than * and half month) that I have not received the refund amount of ₹*,***. I ha...

Nov 11, 2020 by Anuj Kadam

Fraud with bike model (Tvs Motors) Open

I booked Tvs apache Rtr *** *v Bs* dual channel ABS model on **/**/** at tvs motor company ltd(booking id.****) transaction reference id. ************., Booking amount paid ****rs. I received bike on **/**/** at Aarna Tvs megacorp pvt.Ltd. tha...

Nov 09, 2020 by Irfan ahmad

Refund not provided (Zoomcar India Pvt Ltd) Open

I had * bookings with Zoomcar under their ***% off offer. I cancelled the bookings due to the pandemic. According to Zoomcar, their refund policy stated that refund will be initiated within **-** days. They have now changed it to ** days. The ...

Nov 03, 2020 by Nihar Chitnis

Kia not committing to delivery date (Kia Motors India Private Limited) Open

I booked Kia Sonet on **th September after getting confirmation from dealer (Kabir Motors, Varanasi) and Kia that the delivery would happen before Diwali. Now Dealer has refused that delivery won't happen anytime soon as Kia is not providing v...

Oct 27, 2020 by Saurabh Singh

Refund not received (Zoom Car India Pvt Ltd) Open

I've been waiting for the refund since long. It even crossed their policy time and I'm truly needed for money, even after trying multiple times their customer service is not up to the mark. Please help me get my money back. ...

Oct 27, 2020 by Mahidhar P

Vehicle damaged by authorised service center (Ktm bike) Open

Dear all, I own a Ktm Duke *** motorcycle since August **** and have maintained , service and replaced necessary spares at regular intervals. In February ****, my motorcycle developed a fueling system issue for which i was advised by the ...

Oct 24, 2020 by Suddhatma Mukherjee

Vehicle Registration not received (Tip Top Automobiles Guskara Purba Bardhaman) Open

I have purchased a TVS Jupiter ZX (BS IV) from 'Tip Top Automobiles, Guskara, Purba Bardhaman' on February **, **** and the vehicle is registered with my mobile no *****-*****. I did my insurance on February **, **** from United India Insurance...

Oct 23, 2020 by Anirban Ganguly

Service is not properly and the bikes parts is replacing from new to old (Royal Enfield Nandi motors) Open

From the time of delivery of new bike royal Enfield ,from Nandi motors dist maharashtra... They give me a damaged bike even after they didn't replace it just they repair and returning.....even it's now *rd service I put my bike for free servic...

Oct 23, 2020 by MD fazal badvel

Zoom car not refunding money for cancelled bookings and not returning deposit for completed bookings (Zoom Car India Pvt Ltd) Open

There where * bookings *. booking JPS*ND*IZ was cancelled on ** august with refundable amount ₹ *,*** *. booking JPS*NDT*G was completed on * september ****. But the security deposit and fuel reimbursement that needs to be refunded is ₹...

Oct 22, 2020 by nomesh Gajare

Zoom car refund (Zoom Car) Open

I am writing this complaint against zoom car as on ** aug i made a booking from the app and i was able to process it later on customer care helped me out and convinced me that the booking has been cancelled and the refund will br processed back...

Oct 22, 2020 by Jubair Shareef

Issue Faced while taking the car for service to authorised service center (Maruti Nexa) Open

I am from TamilNadu and own a Baleno Delta car which I bought it from - Khivraj Nexa Ambattur (TamilNadu) Showroom on **th Jan **** - Only * Months back. Took the car to Khivraj Nexa Ambattur Service center for rectifying a noise issue in the...

Oct 14, 2020 by Guruprasad Rajendran



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Mamta D
Complaint filed against: Byju's


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Swati Bandana
Complaint filed against: Kurlon Mattress


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"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki


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Mayur Pande
Complaint filed against: Yatra.com


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Complaint filed against: NoBroker


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Ananya Jindal
Complaint filed against: Dell


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"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip


Resolved


"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines


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Syed Noorul Arefeen
Complaint filed against: Meesho


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"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry


Resolved


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Guru Magavi
Complaint filed against: Reliance Digital


Resolved


"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido


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Nisha Bedi
Complaint filed against: Paio Accessories


Resolved


"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO


Resolved


"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion


Resolved


"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go


Resolved


"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth


Resolved


"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in


Resolved


"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook


Resolved


"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness


Resolved


"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo


Resolved


"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure


Resolved


"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip


Resolved


"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker


Resolved


"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip


Resolved


"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell


Resolved


"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia


Resolved


"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo


Resolved


"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus


Resolved


"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry


Resolved


"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express


Resolved


"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook


Resolved


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Rahul Sharma
Complaint filed against: CoinDCX


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Asish Behera
Complaint filed against: Nurserylive.com


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"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip


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"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo


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"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group


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"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus


Resolved


"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com


Resolved


"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook


Resolved


"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels


Resolved


"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop


Resolved


"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles


Resolved


"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy


Resolved


"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research


Resolved


"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com


Resolved


"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip


Resolved


"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart


Resolved


"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay


Resolved


"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo


Resolved


"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung


Resolved


"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato


Resolved


"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus


Resolved


"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts


Resolved


"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM


Resolved


"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays


Resolved


"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay


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"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart


Resolved


"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd


Resolved


"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv


Resolved


"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays


Resolved


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Prince Kumar
Complaint filed against: Amazon


Resolved


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Vijayasimha Ajarananda
Complaint filed against: Robu.in


Resolved


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Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip


Resolved


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G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor


Resolved


"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy


Resolved


"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra


Resolved


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Nithin Das
Complaint filed against: Oyo Hotel


Resolved


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Abhishek Yadav
Complaint filed against: Amazon.in


Resolved


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Raja Rajangam
Complaint filed against: Airtel Digital Tv


Resolved


"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com


Resolved


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Mohammed Siraj Ali
Complaint filed against: Jasper Industries


Resolved


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Avinash Kumar
Complaint filed against: Swiggy


Resolved


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TCS Prasad
Complaint filed against: Spice Jet


Resolved


"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet


Resolved


"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms


Resolved


"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart


Resolved


"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy


Resolved


"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky


Resolved


"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms


Resolved


"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry


Resolved


"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery


Resolved


"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe


Resolved


"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs


Resolved


"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs


Resolved


"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy


Resolved


"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore


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