Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Car s engine failed due to manufacturing defect by manufacturer and poor workmanship by the dealersh (BMW) ^Open

My BMW X* car's engine has failed after the EGR recall. This recall was for a manufacturing defect identified by BMW in my batch of cars. During this recall work, the dealership has also changed engine parts like cylinder head gasket & timing c...

Feb 16, 2024 by Abhinav Kumar

Unacceptable distribution Of CIBIL statement in the organisation (Cars24) ^Open

This has happened to all of you who have entered your details on Cars** #cars** . How big an HNI are you , possibly your Cibil statement statement is floating like kites inside #cars** employees hands. Please have a read beneath. I wanted ...

Feb 13, 2024 by Saikat Mukherjee

Ebike does not gives the promised milage (Ampere Electric Scooter Private Ltd) ^Open

The bike gets off during the drive,I have send it for the service three times but the same problem persists. Again I spoke to the service provider but he says to take the bike and go away. It's very stress full for me standing by the road and ...

Feb 12, 2024 by S. Sabaresh

Fuel indiacator and brakes not working (MG HECTOR PLUS ) ^Open

*. Fuel indicator was not not working correctly when delivered by Dealer. Vehicle was delivered on Jan**th **** *. Brakes was not working correctly PDA was not done correctly . I almost met with accident *. Ticket ID *******...

Feb 10, 2024 by Guruprasad PV

Complaint Regarding Ford New Figo Steering Column Issue and further suspension issues occurred due t (Ford India) ^Open

I, Anuj Sharma, the owner of Ford New Figo with registration number RJ**CC**** and VIN number MAJGXXMTKGHJ*****, want to file a complaint to address several unresolved issues with my vehicle. The car is registered under the name of Om Prakash, ...

Feb 10, 2024 by Anuj Kumar Sharma

Faulty car delivered (Tata Motors) ^Open

*. **Vehicle Purchase and Delivery Details:** - I purchased a Tata Motors vehicle in March ****, and it was delivered on **th April ****. *. **Persistent Performance Issues:** - Whenever I drive the vehicle at speeds exceeding *** km/h, various...

Feb 09, 2024 by Anvesh Kumar Reddy Pothireddy

Clutch Pad Gearbox damaged in Maruti Suzuki Service Center (Maruti Suzuki) ^Open

I entrusted my vehicle for insurance coverage to replace certain parts. Upon its return, I discovered issues with the gear mechanism, alongside damage to the clutch pad incurred during servicing. Despite reaching out to Maruti Suzuki's consumer...

Feb 09, 2024 by Sam Solomon Prabu SD

EB 2750 ev pure electric scooty battry is not working (Ev pure electric scooty ) ^Open

The battery of my electric scooty mp** EB **** battry was working good for starting, the company did not repair it, but the battery is going to get even worse, the shopkeeper ran away and did not answer the phone....

Feb 08, 2024 by Amit rokaha

Fraud on Manufacturing date (Jawa 42 ) ^Open

Dear Sir/Madam, I had purchased my bike Jawa ** from King motorcycles Chennai on **-**-****. At the time of delivery the manufacturing date was not shared or conveyed to me by the showroom personnel. When I recieved the registration certifica...

Feb 07, 2024 by Faizal Munawar

Bike tank got completely damaged (Nobroker) ^Open

I opted from shifting service from Bangalore to West Bengal and in the process the petrol tank of my bike got damaged by nobroker packers and movers. When I Lodged a complaint, they are telling they will be able to provide a repair cost of Rs**...

Feb 06, 2024 by Shubham Kanjilal

Material substandard abnormal price frequent complaints on clutch kit (David Barnabas Retd Tahsildar) ^Open

I am **yrs old and my wife **yrs old, we bought a car MG Hector plus sharp for Rs.**,**,*** in Jan, **** to travel comfortably . The car is driven by either me or my daughter. We had problem of Hard gears or clutch problem in May ****, took fo...

Feb 04, 2024 by David Barnabas

Sold second handusedtest drive vechileold manufactured vehicle (Tata Motor) ^Open

I purchased Nexon Petrol Kaziranga car on **nd May **** from Ambala Cantt Metro Motor. That time I felt that there is some fishy with the body however the sale person guided me that he will do the touch during the service time. However after * ...

Feb 02, 2024 by Shivam Sharma

All car price paidoffered old and rough carnot returning money more than 20days just delaying (Tata motors tigor, Handler Wasan motors , Borivali, Mumbai, Maharashtra, Its just like mental torture) ^Open

=O prasad A sakale Mrs Rohini A Sakale we confirmed Tigor cng XZ plus, with Leatherette pack, and gave booking amount to Handler of Tata Motors Wasan Motors, Borivali, Mumbai on **/**/**, bank transfer *****/- *****/- *****/- *****/-cash an...

Jan 28, 2024 by Prasad Sakale

Jawa bike a very poor product (Jawa Bike) ^Open

I bought jawa **-*.* in august ****, and have driven only **** kms. The quality pf bike is so poor that there is some or the other issues with the bike. Now the company’s has shut down its operations from my city and the service centre is al...

Jan 27, 2024 by Pratham marodia

Old model of car delivered (NEXA MARUTI SUZUKI) ^Open

I purchase a New Car Nexa Ignish Sigma Model through Visual Motors Pvt Ltd Invoice No VMN/**-**/*** dt.**.**.**** Authorised Dealer Opp Rabari Colony , BRTS bus stop , Naroda National Highway , RAbaricolony, Ahmedabad-****** (Gujarat) against...

Jan 25, 2024 by ANILKUMAR RASIKLAL DASADIA

Used car sold by Tata Motors (Tata Motors) ^Open

I purchased the car from Tata Motors authorized dealer on May ****. During the PDI and Delivery i shared images of dent, paint issue and spot on the car for which Sales executive assured me that they will resolve the issue during service, howev...

Jan 24, 2024 by Shivam Sharma

DEFECTIVE CAR TATA HARRIER DELIVERED (Tata ) ^Open

I opted to buy the latest version of TATA Harrier Car from Muthoot Tata, Kollam. Entire payment was made on **rd Dec **** and Vehicle was delivered on **rd Jan **** at **** Hrs. During delivery itself we noticed water ingression in tail lamp an...

Jan 22, 2024 by SAYUJ DAMODHARAN

Refund (Mahindra First Choice) ^Open

sir mene **-**-** ko second hand swift book ki thi Mahindra first choice (good car ) gohana se jiska total price YouTube sarthi automobile ki vedio me *.** batya gya tha mene ye gadi gohana jakar book krdi eshi rate me gadi nmber hr**ek**** m...

Jan 20, 2024 by somveer

Burnt bike not replaced (Pur Energy Private Limited) ^Open

My pure electric bike was burnt while charging. Instead of replacing the bike they have repaired it and bike condition is not road worthy....

Jan 08, 2024 by Pottabathina bala bhaskar

More than 6 months old manufactured car with lots of problems (Morris Garrages India) ^Open

I booked the new MG ZS Astor Savvy CVT car from Om Automotors Pvt. Ltd. Kota, Rajasthan (A dealer of MG Motor India Private Limited) on **th September **** with a waiting period of about ** days. On enquiring about the date of manufacturing of ...

Jan 07, 2024 by ARUN KUMAR GAUTAM

Refund pending (Zoomcar India Private Limited) ^Closed

Booking is cancelled bt refund is pending from * months no updates ...

Jul 27, 2020 by Shubham Dubey

BIKE NOT WORKING PROPERLY (Hero Motocorp) ^Closed

I bought hero passion pro from tanushka automobile on **/**/**** Gwalior Madhyapradesh. After just * days I face too many issues in bike *. Gear shifting issue *.left indicator beep not working *. I*s not working properly *. Unable to start...

Jul 27, 2020 by Akash Singh Rajput

fuel filter (Fleetguard Filters Private Limited) ^Closed

New filter sansor problem. Is not working ...

Jul 27, 2020 by Bansal motors

Negligence from maruti dealer (Stan Autos Private Limited) ^Closed

I gave my car for repair in january. Promised date was march. Because of corona i did not pressurise and asked them to take their time. Then again it was promised on ** june then ** then * july then **. Further ** july Then ** july. Its still...

Jul 27, 2020 by Saakshi Sarpotdar

REFUND FROM ZOOMCAR (Zoomcar India Private Limited) ^Closed

I have booked ZOOMCAR for my personal purpose on **-**-****, it's been * months finishing, I've sent many emails to them there is no response. I went to office they said we dont know the customer service number, no one responded in a manner, I...

Jul 27, 2020 by AMASAGANDLA BALAKRISHNA

REFUND (Zoomcar India Pvt Ltd) ^Closed

I had booked a Car on **th June **** from ZOOM CAR THROUGH THEIR APP FOR USE FROM **TH JUNE TO *ND JULY ****. Within mins i had to cancel this as Sunday was a Lockdown in Kerala. It has been a month and no refund has been done. repeated calls a...

Jul 16, 2020 by SANTOSH

Registration pending for Suzuki motorcycle (Suzuki India) ^Closed

I bought my motorcycle(Suzuki SF*** BS*) on **th March,**** from Suzuki India dealership , the temporary registration was done in UP on **th march,****. The place of supply for the vehicle is in Delhi it but got delayed due to pan India Lock do...

Jul 11, 2020 by Amit Kumar Mishra

Hygiene Sanitization Charges are taken (HONDA 2 WHEELARS INDIA) ^Closed

Complaining about “Grand Motors, Raipur, Chhattisgarh” a Honda two-wheeler franchise. They are taking bogus charges like hygiene and sanitisation charges and forcing customers to make AMC maintenance ...

Jul 11, 2020 by Sourabh Soni

One way booking Zoomcar (ZoomCar) ^Closed

Booking id - jps*n*gyj booked on *rd july ****, the booking was done using the link - https://www.zoomcar.com/zoom-hop-one-way-travel, after entering the pick up point it asked for i want to drop my car in a different city t toggle button) mean...

Jul 11, 2020 by Rajeev Patra

Refund not processed for more the (Zoomcars) ^Closed

My booking id is JPS*NYK**. I cancelled booking on **th May **** and originally refund has to be processed within * working days which is *th June **** that didn't happen. I called customer care and logged a request on *th June ****. They said ...

Jul 10, 2020 by karthikeyan

Complaint (Tvs Credit Services Limited) ^Closed

I introduce myself as a regular customer of your Finance company having * Car loans financed by you. I may add here I had never defaulted in my repayments I had applied for a loan to purchase of TVS Scooty Pep Plus on March **** from Bhopal T...

Jul 09, 2020 by Georji Varkey

Registration plate not arrived (Ktm bike) ^Closed

I bought my bike on Feb ** ****.my registration was completed in march itself.till I didnt get my number plate. I have been asking them for my number plate from * months. there are not taking it seriously.they are saying that 'wait sir we didnt...

Jul 05, 2020 by Saketh reddy

Old Car not transfer from my name (HYUNDAI) ^Closed

Dear Sir , I am blind faith customer of Hyundai Car. but this time they broken my faith in HMIL. I had visited the Hyundai dealership Superon Hyundai , Sohana Road , Gurgaon , Haryana on ** August **** and in exchange of...

Jul 03, 2020 by Anand Pal

FAKE SERVICE AND ATTEMPT TO LOOT MONEY (SUSHEEL TVS SERVICE CENTER KUKATPALLY ) ^Closed

I Have Given my bike (Apache *** *v bs* **** model), for general service,chain noise, and tappet sound. and i left from there. same day evening *:**pm i got a call from mechanic(kaleem khan-**********)and he said that it is a bore problem it...

Jul 02, 2020 by P. NANDA KIRAN

Package not deliverd (Mahindra Two Wheelers Limited) ^Closed

> wrote: My product has reached the delivery agent but instead of sending my product to me for three days, I am called for three days only to be told that your parcel has arrived, if I do not receive my product on time, then I will ask you Wha...

Jul 01, 2020 by Raman Shukla

Bonnet paint got erased automatically on my tractor (Sonalika Agriculture Automation Private Limited) ^Closed

Dear sir, I have purchased sonlika tractor regs. No MH-** BE****, model DI-**Rx from m/s Alandi tractor mouda Nagpur in the name of Prakash wade in the year ****. But in **** bonnet paint got erased automatically at time of sarvcing. Dilar ha...

Jun 28, 2020 by Prakash chudaman wade

Overcharged (Uber Cab) ^Closed

I had booked cab for New Delhi Railway Station for Rs *** and after trip completion they charged Rs *** for the trip and i'm denied for refund in app. Please help...

Jun 27, 2020 by Jitendra Bhawesh

Cancellation of subscription itself taking more than 15 days (Zoom Car India Pvt Ltd Zap Subscribe) ^Closed

I have subscribed a car for a month and paid all amount, the subscribed car is not available now and I asked to cancel the subscription, but they are doing. For cancellation itself taking more than ** days, I think they have started the company...

Jun 19, 2020 by Allam srinivasareddy

Faulty part (Royal Enfield) ^Closed

After three days the service centre said there is porblem with the canister of a bike that has run **** km and only for * months. Reson being I filled too much full. Max I filled Rs ***. How is that too much. What's the point in keeping such ...

Jun 19, 2020 by Don Caeiro

ZOOM CAR refund delay (Zoomcar India Private Limited) ^Closed

I have done * bookings in Zoomcar during start of May, booking ids JPS*N*Y*I, JPS*N**AF. My trips are completed by *th May and I haven't received a refund of my security deposit. As per previous customers of Zoomcar, they have been holding ref...

Jun 12, 2020 by Sateesh Kumar Korukonda