Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Manufacturing issue in Tata Punch (TATA PUNCH) ^Open

I purchased tata punch pure petrol MT model on ** dec ****. I done my first service on **-march-****. Today(** Mar ****) my car(tn**bh****) was stopped in the middle of the road while driving. About *hrs we were not provided enough assistance f...

Mar 31, 2024 by Praveen

Delivery status (Ola Electric Technologies Private Limited ) ^Open

I purchased ola scooter on ** Mar ** and deliver on ** Mar ** and same day onwards no app are working with scooter many times i visited experience centre but he is telling two days wait ho jayega as per rule i pay **** for admin fulfillment be...

Mar 30, 2024 by Dhirendra Chaudhary

Product not shipped (Autoglam.in) ^Open

I made the payment through the website https://autoglam.in/ on March **th, **** at *:**PM. Initially the sales team were very responsive through the What'sApp number **********. After the payment, I was asked to contact the shipping team at ***...

Mar 27, 2024 by Vimal Athithen

Old model (Maruti Suzuki Complain already file but till date not resolved please update ) ^Open

please send me status of my old model car complain. ...

Mar 26, 2024 by ANILKUMAR RASIKLAL DASADIA

Not received the Replacement Of Motor for past two months (hero electric ) ^Open

On January ****, my optima vehicle has shown Motor Problem. The dealer said, they sent the details to head office and given me the request number VOR *******. Then they informed me that the Motor will come in one month. After one month I wen...

Mar 25, 2024 by Tamil Amuthan

Car damaged by workshop (Gomechanic) ^Open

GoMechanic Escalation manager Manoj Service buddy Akash Workshop - bro’s automotive (Haralur Road , bangalore) ...

Mar 24, 2024 by Muzammil Haque

Unable to complete vehicle registration (MARUTHI SUZUKI) ^Open

Purchased new Maruti BREZZA ZXI *.*L *MT with Pearl Metallic Artic White colour through Indus Motors, Kumbazha in September,****. Even after five months from the date of purchase I am unable to get my vehicle registration number as there is a d...

Mar 03, 2024 by SOMAKUMAR S

Battery Issue (pure ev e pluto ) ^Open

I have taken pure EV company Vehicle, and I got battery issue they and I have warranty of * years they are not resolving it, I just drive ****kms. And when I reach the service Center they said to buy new battery. I cannot buy new battery now....

Mar 02, 2024 by Kasam sandeep reddy

Delivered with engine issue (Kia india) ^Open

Bought KIA carens last year Apr'**. After first month service, it displayed engine malfunction issue. Though they claim it was fixed, I had the same issue *-* times. I have not used the car for long drive fearing engine issue. After sharing my...

Feb 24, 2024 by Rajesh D

Non Delivery of Vehicle post Repair (Jaguar Land Rover) ^Open

I gave my car (Range Rover) to authorized Service Station of JLR (Shiva MotoCorp) on ** Nov **** as my car met with a minor accident. I was told by the service center all repair work on my car would be done in max ** days and post ** days I can...

Feb 20, 2024 by Neyaz Khalid Noor

Product Glitch (TOYOTA BHARAT) ^Open

I have an issue with wireless charger of UC Hyryder, charging is not working for your car, I have checked with multiple car and issue occured in all the cars while same mobile is perfectly working fine with my home wireless charger so definatl...

Feb 19, 2024 by Dhaval Patel

Car s engine failed due to manufacturing defect by manufacturer and poor workmanship by the dealersh (BMW) ^Open

My BMW X* car's engine has failed after the EGR recall. This recall was for a manufacturing defect identified by BMW in my batch of cars. During this recall work, the dealership has also changed engine parts like cylinder head gasket & timing c...

Feb 16, 2024 by Abhinav Kumar

Unacceptable distribution Of CIBIL statement in the organisation (Cars24) ^Open

This has happened to all of you who have entered your details on Cars** #cars** . How big an HNI are you , possibly your Cibil statement statement is floating like kites inside #cars** employees hands. Please have a read beneath. I wanted ...

Feb 13, 2024 by Saikat Mukherjee

Ebike does not gives the promised milage (Ampere Electric Scooter Private Ltd) ^Open

The bike gets off during the drive,I have send it for the service three times but the same problem persists. Again I spoke to the service provider but he says to take the bike and go away. It's very stress full for me standing by the road and ...

Feb 12, 2024 by S. Sabaresh

Fuel indiacator and brakes not working (MG HECTOR PLUS ) ^Open

*. Fuel indicator was not not working correctly when delivered by Dealer. Vehicle was delivered on Jan**th **** *. Brakes was not working correctly PDA was not done correctly . I almost met with accident *. Ticket ID *******...

Feb 10, 2024 by Guruprasad PV

Complaint Regarding Ford New Figo Steering Column Issue and further suspension issues occurred due t (Ford India) ^Open

I, Anuj Sharma, the owner of Ford New Figo with registration number RJ**CC**** and VIN number MAJGXXMTKGHJ*****, want to file a complaint to address several unresolved issues with my vehicle. The car is registered under the name of Om Prakash, ...

Feb 10, 2024 by Anuj Kumar Sharma

Faulty car delivered (Tata Motors) ^Open

*. **Vehicle Purchase and Delivery Details:** - I purchased a Tata Motors vehicle in March ****, and it was delivered on **th April ****. *. **Persistent Performance Issues:** - Whenever I drive the vehicle at speeds exceeding *** km/h, various...

Feb 09, 2024 by Anvesh Kumar Reddy Pothireddy

Clutch Pad Gearbox damaged in Maruti Suzuki Service Center (Maruti Suzuki) ^Open

I entrusted my vehicle for insurance coverage to replace certain parts. Upon its return, I discovered issues with the gear mechanism, alongside damage to the clutch pad incurred during servicing. Despite reaching out to Maruti Suzuki's consumer...

Feb 09, 2024 by Sam Solomon Prabu SD

EB 2750 ev pure electric scooty battry is not working (Ev pure electric scooty ) ^Open

The battery of my electric scooty mp** EB **** battry was working good for starting, the company did not repair it, but the battery is going to get even worse, the shopkeeper ran away and did not answer the phone....

Feb 08, 2024 by Amit rokaha

Fraud on Manufacturing date (Jawa 42 ) ^Open

Dear Sir/Madam, I had purchased my bike Jawa ** from King motorcycles Chennai on **-**-****. At the time of delivery the manufacturing date was not shared or conveyed to me by the showroom personnel. When I recieved the registration certifica...

Feb 07, 2024 by Faizal Munawar

Refund and security deposit not received (Zoom Car India Pvt Ltd) ^Closed

I did * bookings on July * and ends at July * .... And I have cancelled * booking from it...... And within minutes I cancelled it but not received my refund till now... And another booking completed and ride also completed till now I doesn't ...

Aug 02, 2020 by Vivek ratna

Refund not received (Zoomcar India Private Limited) ^Closed

I had booked a self drive car from Zoomcar for a ride on ** Jun. Due to change in plans I had to cancel the booking and refund was generated on ** Jun **. Further I booked a fresh ride for ** Jun and finished my booking on ** Jun. Another ref...

Aug 01, 2020 by AH Naqvi

Refund pending (Zoomcar India Private Limited) ^Closed

Booking is cancelled bt refund is pending from * months no updates ...

Jul 27, 2020 by Shubham Dubey

BIKE NOT WORKING PROPERLY (Hero Motocorp) ^Closed

I bought hero passion pro from tanushka automobile on **/**/**** Gwalior Madhyapradesh. After just * days I face too many issues in bike *. Gear shifting issue *.left indicator beep not working *. I*s not working properly *. Unable to start...

Jul 27, 2020 by Akash Singh Rajput

fuel filter (Fleetguard Filters Private Limited) ^Closed

New filter sansor problem. Is not working ...

Jul 27, 2020 by Bansal motors

Negligence from maruti dealer (Stan Autos Private Limited) ^Closed

I gave my car for repair in january. Promised date was march. Because of corona i did not pressurise and asked them to take their time. Then again it was promised on ** june then ** then * july then **. Further ** july Then ** july. Its still...

Jul 27, 2020 by Saakshi Sarpotdar

REFUND FROM ZOOMCAR (Zoomcar India Private Limited) ^Closed

I have booked ZOOMCAR for my personal purpose on **-**-****, it's been * months finishing, I've sent many emails to them there is no response. I went to office they said we dont know the customer service number, no one responded in a manner, I...

Jul 27, 2020 by AMASAGANDLA BALAKRISHNA

REFUND (Zoomcar India Pvt Ltd) ^Closed

I had booked a Car on **th June **** from ZOOM CAR THROUGH THEIR APP FOR USE FROM **TH JUNE TO *ND JULY ****. Within mins i had to cancel this as Sunday was a Lockdown in Kerala. It has been a month and no refund has been done. repeated calls a...

Jul 16, 2020 by SANTOSH

Registration pending for Suzuki motorcycle (Suzuki India) ^Closed

I bought my motorcycle(Suzuki SF*** BS*) on **th March,**** from Suzuki India dealership , the temporary registration was done in UP on **th march,****. The place of supply for the vehicle is in Delhi it but got delayed due to pan India Lock do...

Jul 11, 2020 by Amit Kumar Mishra

Hygiene Sanitization Charges are taken (HONDA 2 WHEELARS INDIA) ^Closed

Complaining about “Grand Motors, Raipur, Chhattisgarh” a Honda two-wheeler franchise. They are taking bogus charges like hygiene and sanitisation charges and forcing customers to make AMC maintenance ...

Jul 11, 2020 by Sourabh Soni

One way booking Zoomcar (ZoomCar) ^Closed

Booking id - jps*n*gyj booked on *rd july ****, the booking was done using the link - https://www.zoomcar.com/zoom-hop-one-way-travel, after entering the pick up point it asked for i want to drop my car in a different city t toggle button) mean...

Jul 11, 2020 by Rajeev Patra

Refund not processed for more the (Zoomcars) ^Closed

My booking id is JPS*NYK**. I cancelled booking on **th May **** and originally refund has to be processed within * working days which is *th June **** that didn't happen. I called customer care and logged a request on *th June ****. They said ...

Jul 10, 2020 by karthikeyan

Complaint (Tvs Credit Services Limited) ^Closed

I introduce myself as a regular customer of your Finance company having * Car loans financed by you. I may add here I had never defaulted in my repayments I had applied for a loan to purchase of TVS Scooty Pep Plus on March **** from Bhopal T...

Jul 09, 2020 by Georji Varkey

Registration plate not arrived (Ktm bike) ^Closed

I bought my bike on Feb ** ****.my registration was completed in march itself.till I didnt get my number plate. I have been asking them for my number plate from * months. there are not taking it seriously.they are saying that 'wait sir we didnt...

Jul 05, 2020 by Saketh reddy

Old Car not transfer from my name (HYUNDAI) ^Closed

Dear Sir , I am blind faith customer of Hyundai Car. but this time they broken my faith in HMIL. I had visited the Hyundai dealership Superon Hyundai , Sohana Road , Gurgaon , Haryana on ** August **** and in exchange of...

Jul 03, 2020 by Anand Pal

FAKE SERVICE AND ATTEMPT TO LOOT MONEY (SUSHEEL TVS SERVICE CENTER KUKATPALLY ) ^Closed

I Have Given my bike (Apache *** *v bs* **** model), for general service,chain noise, and tappet sound. and i left from there. same day evening *:**pm i got a call from mechanic(kaleem khan-**********)and he said that it is a bore problem it...

Jul 02, 2020 by P. NANDA KIRAN

Package not deliverd (Mahindra Two Wheelers Limited) ^Closed

> wrote: My product has reached the delivery agent but instead of sending my product to me for three days, I am called for three days only to be told that your parcel has arrived, if I do not receive my product on time, then I will ask you Wha...

Jul 01, 2020 by Raman Shukla

Bonnet paint got erased automatically on my tractor (Sonalika Agriculture Automation Private Limited) ^Closed

Dear sir, I have purchased sonlika tractor regs. No MH-** BE****, model DI-**Rx from m/s Alandi tractor mouda Nagpur in the name of Prakash wade in the year ****. But in **** bonnet paint got erased automatically at time of sarvcing. Dilar ha...

Jun 28, 2020 by Prakash chudaman wade

Overcharged (Uber Cab) ^Closed

I had booked cab for New Delhi Railway Station for Rs *** and after trip completion they charged Rs *** for the trip and i'm denied for refund in app. Please help...

Jun 27, 2020 by Jitendra Bhawesh

Cancellation of subscription itself taking more than 15 days (Zoom Car India Pvt Ltd Zap Subscribe) ^Closed

I have subscribed a car for a month and paid all amount, the subscribed car is not available now and I asked to cancel the subscription, but they are doing. For cancellation itself taking more than ** days, I think they have started the company...

Jun 19, 2020 by Allam srinivasareddy