Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Claim issue by HYUNDAI SERVICE CENTRE (Hyundai Service Centre ) ^Open

Dear sir, I have a problem regarding Hyundai service centre. My car is parked in the service centre in a car accident claim. They settled my claim and when I visited the centre to take my car back, there was a brake issue. Then manager Mr Gupta...

Nov 27, 2019 by Deepak jaiswal

DEFECTIVE BMW CAR (Bmw India Pvt Ltd) ^Open

We had bought a BMW ***D Sport-line model in Kolkata, West Bengal India bearing registration number WB**AB **** from OSL Prestige the authorized BMW dealer in Kolkata( ENGINE NUMBER WBA*F*****E******) in the name of PACE INTERNATIONAL. (**...

Nov 23, 2019 by AMAN BAHRI

Claim for Refund on the faulty vehicle (Bmw India Pvt Ltd) ^Open

I bought BMW ***d new vehicle but BMW sold a reconditioned vehicle to us with lots of issues and as a result, I am unable to use the vehicle from May onwards. I have written to them sending letters, emails several times to BMW Financial, BMW Ge...

Nov 22, 2019 by Neetu Agarwal

Advanced Token amount not refunded (ALFA Motors Agrasend Chowk Gandhibagh Nagpur) ^Open

Recently i was searching **+ years old used sedan car with low budget on OLX in Nagpur, And came across with Alpha Motors, Gandhibagh Nagpur, i like a ** years used Verna car and contacted a dealer via olx chat. I visit the place and deal fina...

Nov 18, 2019 by Aashwiin wasnik

Advance amount not refunded (ALPA Motors Agrasen Chowk Gandhibagh Nagpur) ^Open

I recently gone through OLX searching for used sedan cars in nagpur, found alfa auto deal is nearby to visit. i select a used sedan car and paid **** /- in advanced. but later i got to know they r cheaters, they purchased scrap cars in killos, ...

Nov 15, 2019 by Aashwiin wasnik

Defective engine in Mahindra TUV 300 (Mahindra & Mahindra) ^Open

HELP; We have ended up buying a Mahindra TUV *** T*+ that nearly cost us our live. Due to defect in engine the vehicle broke down while we are on a trip. After thorough investigation, the Service center has informed that the engine has got dama...

Nov 09, 2019 by E tsuponthung ezung

Engine Failure within 30,000 km (Hyundai Motors India Limited) ^Open

I bought a car- model -i** Magna, Brand- Hyundai, on **th June **** from Khanna Hyundai, Yamunanagar. I got all the regular services and repair of my car through the authorized service center of Hyundai. The engine of my car failed within onl...

Nov 07, 2019 by Krishan Chand

Repaired car and replaced major parts without customer consent (Mahindra And Mahindra) ^Open

It is regarding my Mahindra XUV *** Registration No MH** FR **** Make ****. I have sent my vehicle on dated Sept **, **** to your Kolshet Service Station Thane as I was facing problem with my clutch pedal Which was not coming back again after...

Oct 30, 2019 by Bharat Kumar T

Refused to provide a valid invoice (HONDA 2 WHEELARS INDIA) ^Open

Respected Sir/Madam, This is Rakesh Singha 'Address- Saheb Para, Parbelia Colliery, PS Neturia, District Purulia, WB ******(Current address)', I had been gone for my father's(Aditya Singha) bike(Honda Shine SP CB***) servicing(*nd free ...

Oct 19, 2019 by Rakesh Singha

Taken advance money but not delivered the vehicle (Activa 125) ^Open

Fraud selling of Activa *** was done by an army man . Selling price was set at *****. He asked for an advance money **** for shipment of vehicle from Ranchi to Jamshedpur. We had sent the money but again he asked for eleven thousand as a half m...

Oct 08, 2019 by Riju Ghosh

Booking amount not refunded even after approaching 15 times. (Advaith Hyundai belwadi mysore) ^Open

Not refunding my car booking amount even after approaching ** times. From so many methods. I don’t have even one response from Advaitha Hyundai belawadi mysore. I have visited them to request so many times, even after that they aren't refundi...

Sep 29, 2019 by Sandeep h c

Accidental damage of car service not attempted (HYUNDAI) ^Open

I've given my car to Nidhi Hyundai for accidental damage to my car due to a speed breaker on **/**/****. Actually, this happened on **/**/****. I've given my car to the agency, but they did temporary correction, my problem left as it is (ac is ...

Sep 24, 2019 by RAJENDRA PRASAD KOTTEDU

Faulty car sold (Audi India Pvt Ltd) ^Open

I'm the owner of Audi A*. On *th Aug'**, I had got the regular service done for my A* car at the authorised service center at Hyderabad, India. My Audi A* car no.AP **DH **** and it has run only approximately ***** km to date. The service bill ...

Sep 23, 2019 by Nikkhil Sathe

Selling low quality parts in high end cars (Maruti Suzuki) ^Open

I have purchased the Maruti Suzuki make Ciaz (model-alpha – fuel type-diesel, rj**-cg****) from KP Nexa (one of the authorised distributor of Maruti Suzuki India) on **st May ****. On *th August **** at early morning when I was going to t...

Sep 08, 2019 by Manish Gupta

Creta paint peeling (Hyundai creta ) ^Open

I bought Creta in ****. I have never seen the paint off cars peeling. I am very upset by the poor paint quality of Creta. Please do the needful. ...

Sep 04, 2019 by Rachana mittal

Two wheeler complaint for replacement (Yamaha Shinrai Automobiles Private Limited) ^Open

I purchased new R**s black green motorbike from kl-**shinrai automobiles kundanoor **-*-**** after got delivery of the product its show mitre complaint they fix it. * hours later its shows some battery complaint they replaced the battery. *-*-...

Sep 04, 2019 by Saneesh.A.S

Transport service is paying me the due amount of my car service from past 6 months (Ttd Logistics Private Limited) ^Open

I attached my car with TTD logistics private limited in the month of Feb **** and after driving it for a few days I revoked the attachment after discussion with the transport company. They agreed on the same and asked to wait for ** days to get...

Sep 03, 2019 by Sumant Tiwari

Vehicle name transfer is not completed even after 2 years (Madhava Motors T.c.palya Branch) ^Open

I have bought a vehicle from Madhava motors (TC Palya branch) in **** with an exchange offer. My old vehicle has been sold to someone else but still, the name transfer has not completed and the vehicle is still in my name. So many times I had v...

Sep 03, 2019 by GowriShankar

Tyre alignment and damage issue in maruti vitara brezza (Maruti Suzuki Automobile Company) ^Open

I have raised my complaint to Maruti on Jul ** regarding tyre wear issue. They asked to visit a service centre so I visit the service centre and identified that wheel alignment was out. So I asked for a solution so they said will pay only **% b...

Sep 01, 2019 by Ranjeet singh

Extreme fraud by car dealer (Sagar Tata Motors ) ^Open

My car Tiago XT *rd service was due in the first week of August. So I went to Sagar Motors, G.Noida branch for the car servicing on *rd August ****. Initially, they give the estimated bill of Rupee **** in the Job Card, tentative costing of eac...

Sep 01, 2019 by Utkarsh mishra