Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Fake account (COIMBATORE AUTO INDUSTRIES) ^Open

Dear Sir, We want to inform you that, one account no.-************,Coimbtore Auto Industries,Branch-VADAVALI,IFSC-INDB*******.This account is using as false on the name of company and amount is being collected by the customer. Who is this pers...

Apr 23, 2022 by Amit Kumar Singh

For delivery of car after commitment inweek yet (Kumbhat Motors) ^Open

I had booked seltous car *.* Htx Diesel version costing **.** lacs .I had given check of * lacs as booking amount.They ask me delivery in * to ** weeks .It was booked on ** Jan ****.Dr Hanslata Gehlot.Now they're not giving me proper reply when...

Apr 09, 2022 by Dr Hanslata Gehlot

Vehicle sheej without any information pls release my vehicle (Chola Mandal Finance Companies ) ^Open

.*K&/ (?*G&( * *M*>* *H ? .H *M*@ (M&M* *A$M* -hgf M*>.- *K*> ,>* *K*M .*K&/ .H(G **/**/**** K .H(G (>*>/( *?**>*A* >(*A* (* K .K,>** (* H*> %@ d *G M*HM* *@&> %> d ?*.G *.** *>* *A* ,>@ > .H(G *K( *?/> %> *K( ...

Mar 28, 2022 by Shri Chandra

POOR SERVICING AND DUPLICATE SPARE PARTS (Vibgyor Automobiles) ^Open

I handed over my vehicle (Mahindra Scorpio S*+, Regn No. JH**AN****) to Vigyor Automobiles, Coimbatore in December **** for routine servicing. A total of Rs.*****/-( ***** + ***) ie Rupees Sixteen Thousand One Hundred Forty Six only was paid ag...

Mar 05, 2022 by SUNNY NAIN

Mismanagement of vehicle at service center (Tata Motors) ^Open

HandOver the vehicle for bodyshop and service work , received vehicle with damages .I paid **.* k including insurance. Sanath nagar concrode tata motors vehicle service is maintaining zero quality in service and recently moved Y juction in kukt...

Feb 03, 2022 by Rajesh Patibandla

Tata Nexon vehicle breakdown within 15 days of the purchase and second breakdown within 10 months (Tata Motors) ^Open

I had a Bad experience with a Purchase from Tata Motors. Suffered immensely both physically and mentally due to Service center and Company's Neglect.The Vehicle Tata Nexon which was delivered to me had manufacturing defect and the pre delivery ...

Jan 28, 2022 by NIKHIL KAKDE

Subject Fuel pump issue (Royal Enfield) ^Open

My new himalayan bs* gravel grey colour bought ** months back in tumkur royal Enfield showroom had starting issues , as service centre in Bangalore says it had fuel pump issue . I had travelled to banglore on weekend for work and my bike st...

Jan 25, 2022 by Muruli mohan

Sold a defective Car to me (Kia india) ^Open

Fatal Engine Mount Breakage of my Car on January *st near a Speed breaker on Tirupati-Chennai High way, with a close save from a deadly collision. The Car has been towed to “Hoshi kia Auto Pvt Ltd” Tirupati. Preliminary Diagnosis from the...

Jan 14, 2022 by D Madhu Sudhana Reddy

Quality issue (Hero Electric Vehicles Pvt Ltd) ^Open

Dear Sir/Madam, Im Narayanan. It Is To Inform You That I Have Purchased A Hero Optima Dual Battery in loan * Months Ago From Thanya Motors, Ayyappakkam, Booking Dated On **.**.**** And Tax Invoice Dated On **.**.**** And Motor Insurance Dated O...

Jan 02, 2022 by NARAYANAN

HERO ELECTRIC OPTIMA POOR QUALITY (Hero Electric Vehicles Pvt Ltd) ^Open

Dear Sir/madam, Im Narayanan. it is to inform you that I have purchased a Hero optima dual battery * months ago from Thanya motors, Ayyappakkam, Booking Dated on **.**.**** and tax invoice dated on **.**.**** and motor insurance dated on **/**...

Jan 01, 2022 by NARAYANAN

Car Not Delivered in time of Subsidy Benefit (Wasan Motors Private Limited) ^Open

We had booked a Tata Nexon EV with Government Subsidy of Wasan Motors Tata Chembur on August **th ****. The Sales Representative assigned to us was Mr. Mayur Shinde. We went ahead to book the Tata Nexon EV because he had claimed that we will g...

Dec 29, 2021 by Karan Raichura

Recived faulted vechile (Tata motors kashmir valley motors srinagar nowgam) ^Open

I received vehicle in faulted condition of tata motors n kashmir valley motors nowgam.....I went oll workshops bt all in vain only I hve to pay....I m not able to pay loan finance....plz help me out........

Dec 28, 2021 by Ajab gul bhat

Tata punch breakdown (Tata Motors) ^Open

I have been travelling with family (* adults and * kids), Car suddenly pulled towards left side and when I tried to balance it than it burst into the divider and went to other side road, when I came out and checked the car, * tires were flat an...

Dec 28, 2021 by Gaurav Kumar Singh

Extra Money Taken (Ola Cab Hyderabad) ^Open

My problem is money refund issue I have booked my outstation trip on Date:**-Nov-****@*:**AM Ride:CRN********** Actual kilometre-*** Time package-** hours Per kilometre-**.**/- Driver Allowance-***/- Booking fee-**/- Taxes-***/- Total...

Dec 16, 2021 by Talla Saritha

Bike not yet delivered (Revolt motors) ^Open

I have booked my revolt bike in the minth of March and it was told my bike will be delivered by sep **. Now it's been Dec and till I didn't get my bike delivered booking ID RV***-BLK-P***-SEP-OCT**-****** ...

Dec 15, 2021 by Yash saklecha

Faulty Car (Tata Motor) ^Open

My tata harrier broke down on *nd day itself. Service center suspected ignition issues and took possession. Now they are suggesting to change the entire wiring kit. More likely they are doing trial & error diagnostic. I’m not interested on th...

Dec 14, 2021 by Anshuman Sahu

COMPLAINT AGAINST M S M J MOVER TATA AUTHOISED SERVICE CENTRE NH2 PALASHDIHA DISTT PASCHIM BRDHAMAN (Tata Motor) ^Open

On **.**.**** at about **:** hrs due to suddenly rear left Tyre blast my Car rolled over left and the car got damaged. When I was going to my native place i.e. Payradanga under Ranaghat Police Staton from Asansol alongwith my family the acciden...

Dec 13, 2021 by GOKUL CHANDRA SARKAR

Tata Motors Delay in car delivery (Tata Motor) ^Open

I booked Nexon in Pune and was given the commitment of *.* months, written on the bill. It has been * months and there is not even a single update. I went to Twitter, Tata is hardly replying there. Contacted TATA customer care center, they a...

Dec 03, 2021 by Vineet thakur

I am facing some issues in my car filter in which some carbon compounds are accumulated in the DPF of car. As the deposits get accumulated it makes engine power low and also gives warning on my car's instrument cluster. To clean the filter , th...

Nov 29, 2021 by Yash Bhandari

Deposit Not Refunded (Everest Fleet Pvt Ltd) ^Open

Vehicle was taken on rent with deposit paid of ***** and EverestFleet is not refunding actual amount even when I intimated their senior business leaders....

Nov 20, 2021 by Mitul Mayank

Bonnet paint got erased automatically on my tractor (Sonalika Agriculture Automation Private Limited) ^Closed

Dear sir, I have purchased sonlika tractor regs. No MH-** BE****, model DI-**Rx from m/s Alandi tractor mouda Nagpur in the name of Prakash wade in the year ****. But in **** bonnet paint got erased automatically at time of sarvcing. Dilar ha...

Jun 28, 2020 by Prakash chudaman wade

Overcharged (Uber Cab) ^Closed

I had booked cab for New Delhi Railway Station for Rs *** and after trip completion they charged Rs *** for the trip and i'm denied for refund in app. Please help...

Jun 27, 2020 by Jitendra Bhawesh

Cancellation of subscription itself taking more than 15 days (Zoom Car India Pvt Ltd Zap Subscribe) ^Closed

I have subscribed a car for a month and paid all amount, the subscribed car is not available now and I asked to cancel the subscription, but they are doing. For cancellation itself taking more than ** days, I think they have started the company...

Jun 19, 2020 by Allam srinivasareddy

Faulty part (Royal Enfield) ^Closed

After three days the service centre said there is porblem with the canister of a bike that has run **** km and only for * months. Reson being I filled too much full. Max I filled Rs ***. How is that too much. What's the point in keeping such ...

Jun 19, 2020 by Don Caeiro

ZOOM CAR refund delay (Zoomcar India Private Limited) ^Closed

I have done * bookings in Zoomcar during start of May, booking ids JPS*N*Y*I, JPS*N**AF. My trips are completed by *th May and I haven't received a refund of my security deposit. As per previous customers of Zoomcar, they have been holding ref...

Jun 12, 2020 by Sateesh Kumar Korukonda

Security Deposit Refund (Zoomcar India Private Limited) ^Closed

I availed the service of ZOOMCAR on **nd May ****. even after ** days they have not refunded my Security Deposit. Worst Service and no response to either mail/Phone. Looks like they want cheat people using this COVID-** Situation Booking De...

Jun 03, 2020 by Hemath HS

LAKSHMI HYUNDAI MADINAGUDA hyderabad cheated (Lakshmi Hyundai ) ^Closed

Hyderabad LAKSHMI HYUNDAI MADINAGUDA two sales man has cheated * customers it came to light when customers came and paid rs ***** as advance for booking creta the customer and asked to deposit an amount of *.* lacs to pay online to the account...

May 26, 2020 by Nikhil Varma

Fake car sale (Hyndai I 20) ^Closed

I paid **** for buying the car by seeing Facebook .He called me to pay so that he can parcel me by Siliguri Army kuira.person send me all documents...

Apr 22, 2020 by Biman mondal

Refund pending from Zoomcar (Zoomcar India Private Limited) ^Closed

I have booked a Zoomcar for *st May but due to this lockdown I have canceled the booking, and Zoomcar showed me the refund of the entire amount will be credited to me for the same. I canceled the sam on **th and on the Zoomcar app it is showin...

Apr 03, 2020 by Aman chandak

Advance not returning (Talbros Motor ) ^Closed

I m giving **,*** rupees to TALBROS MOTOR near R K JAIN PETROL PUMP for buy a second hand car but for some financial problems I am not able to buy this. But they are not returns my money and pressured me to buy car...

Mar 05, 2020 by Charan kumar meher

Fraud by Maruti Suzuki (Maruti Suzuki) ^Closed

I had bought a Baleno Zeta car from NEXA, Sarona, Raipur Chhattisgarh.we matched the amount we paid and the total amount in the bills. They gave us different bills for RTO, Insurance and others. We asked them about the difference then they said...

Jan 29, 2020 by Ravindra Dewangan

Ford ecosport tyre issues with top end (Ford India) ^Closed

Since I bought ford ecosport **** top-end model, I'm facing the problem of tyre burst & mainly it's a threat to the life of people travelling with ecosport. Till now * tyres bursts in *****km travel and it began happening in just ****km. Now wh...

Jan 26, 2020 by Pratik Doshi

Number Plate not Installed after 2 months (Suzuki Motorcycle India Private Limited) ^Closed

This is to file a complaint against Arke Suzuki showroom RTO Headoffice Ahmedabad Gujarat. I have bought Suzuki Access *** on the *st of November. It's been more than ** days. Since then I have not received a call from the showroom for...

Dec 25, 2019 by Krutarth Joshi

Unethical Sales Practice (Concorde Motors (INDIA) Limited) ^Closed

My retired father decided to buy his first new car with his retirement money. He after thorough research of available brands in the market decided to buy Tata Tiago XM, because Tata had announced that it has upgraded all its variant with some n...

Dec 24, 2019 by Tushar Dalvi

Refund not provided (Concorde Motors) ^Closed

I had made the booking for a car but it got cancelled as the showroom was shutting down. for which I had paid the booking amount of ***** but now they are denying to refund the amount. they are saying that their employee did the fraud and had...

Dec 12, 2019 by Shubham Singh

Honda shocker Damaged (Harmony Honda Workshop ) ^Closed

Dear Sir, My Honda car has driven just ***** km and all my car shockers have been damaged in this short span of kilometers. I have purchased my car from Harmony Honda Workshop in Industrial Area, Mohali in year ****. Now Company is refusing ...

Dec 03, 2019 by Navjot Singh

Over charged by the service provider (Goyal Motors Pvt Ltd at Tara Devi Shimla) ^Closed

I purchased a celerio car dated Feb.**** from Goyal motors Pvt Ltd at Tara Devi shimla.I went there on dated **Nov.**** for my third service. I purchased a free service scheme package (MCP) from **** rupees,but I have lost my service book and ...

Nov 24, 2019 by Jogi ram

Showroom charged me extra (Balaji motors saswad) ^Closed

I left my Honda Activa for servicing and oil leakage problem then they said me the estimated cost is ****. And gave me bill of ****rupees I refused to pay the bill finally I paid **** but I still not satisfied because when I check the prices i...

Nov 22, 2019 by Bhushan Suresh khenat

Faulty product and no proper service done (Maruti Suzuki) ^Closed

From second of purchase of new car received a problem as some noise from front shocker. Later, same has been replaced with accidental demo car. Then lost two tyres due to useless excuses about the alignment n balancing. In ****, after **k servi...

Nov 18, 2019 by Nitin saini

Faulty Engine from Ford (Ford ) ^Closed

I had visited to one of the showrooms in Bangalore Elite Ford, with an intention of buying a new car. I was introduced to the showroom manager who mentioned about the different vehicles and specifications. He also mentioned about a Demo Car whi...

Nov 16, 2019 by Ganesh