Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Defected Product received (TVS) ^Open

Received a defected Vehicle. Below poor performance. Does not ride on inclined surfaces. Poor Torque like than of Scooty pep **cc. Milage is ** despite the performance, whereas they claim +. Starting Issues. Stops in the middle of the road. Sli...

Jun 16, 2020 by Shaik Mohammed Rizwan

Refund not received its been around 2 months (Zoomcar India Pvt Ltd) ^Open

I canceled my Zoomcar booking (booking id JPS*NKSYA) on **th April **** due to lockdown. I got the refund processed email on **th April **** (screenshot attached). As per the policy (which says that amount will be reflected up to ** days), ...

Jun 12, 2020 by Jyoti Prakash Mohanta

Not received refund from ZOOMCAR (Zoomcar India Private Limited) ^Open

Zoomcar was booked on travel to Udupi from Bangalore due to restrictions & corona pandemic we had to book & cancel * times. The customer support mentioned the payment has been initiated & will be in your account, * time they said after corona, ...

Jun 11, 2020 by Ramesha Narasimha

Saftey issue in SUV Car (Nissan) ^Open

Last year June i came from USA and bought Nissan Kick on **th June. The reason to choose Nissan as i was using Nissan Altima and Rouge since * years. So i choose Nissan Kick. After that i faced lot of issue with Nissan services here. When ev...

Jun 05, 2020 by Vivek gangal

Unnecessary challan (Honda ) ^Open

Today Dated: **-Jun-**** Challan No: HYD**EC********* at MOGALKANALA JUNCTION Unnecessary Callahan please check out and do the needfull...

Jun 03, 2020 by Suwarna jamane

Complaint against Volkswagen Ahmedabad for fooling (Automark Motors Pvt Ltd) ^Open

I PURCHASED THIS CAR IN THE MONTH OF AUGUST **** FROM AUTOMARK MOTORS PVT LTD WHICH WAS RUNNING A MONSOON SALE OFFER AND THERE WAS A DISCOUNT ON MY CAR LOOKING AT MY CAR WE BOUGHT THE CAR HOWEVER THE CAR STARTED GIVING TROUBLE AND WE SENT IT TO...

May 30, 2020 by Llewellyn Rozario

Regarding Replacement of Activa s damaged valve tube (Ceat Tyres) ^Open

I purchased activa's front wheel tube on *th march from Gurukrupa tyre & puncture which is situated under Sahaj flats, radhanpur road, mahesana******. After that i did not use my vehicle because of **nd march lockdown. Today i start to use but...

May 25, 2020 by Prakash patel

Refund was not even initiated within promised time (Zoom Car India Pvt Ltd) ^Open

Refund was not even initiated within promised time by zoom car and they have violated their own policy by saying error is there in system. Have spoken to ** diff ppl who gave all false dates for refund and finally one rude agent spoke and asked...

May 24, 2020 by Herrick wilson

Complain about car sell fake car and documents (Hyndai I 20) ^Open

I found an ad in Facebook.I paid **** through Phone pay and he did not send the car .He told me that car is in parcel in Indian Army parcel From Siliguri.But I called to back money but they did not pay...

Apr 20, 2020 by Biman Mondal

Falsely inspected car sold (Cars24) ^Open

*th Dec **** "Saw the Car Reva-I (KA** N ****) on Cars**.com Went through the inspection details mainly the condition of the vehicle that showed *-star and above in all aspects" *th Dec **** A CARS** representative by name Anjan Gowda c...

Apr 02, 2020 by Tejaswi

False committed by kun hyundai ecil branch (HYUNDAI) ^Open

Dear Sir/mam Kindly look in to this matter. I am trying to seek help through government organizations and as well as internationally as there is no solution received from the KUN hyundai, India. There was a false commitment given to ...

Mar 25, 2020 by Kiran babu karri

Biggest Fraud car repair workshop in Mahipalpur Delhi (GoMechanicBreezeway Automotives) ^Open

*rd class service by GoMechanic-Breezeway Automotives in mahipalpur and very bad behavior by Mr. Amandeep (head incharge) They did not used maruti genuine parts but always saying to everyone that we are using only genuine parts for every car. ...

Mar 21, 2020 by Anish Kumar Goel

Regarding tyre of car (Bridgestone) ^Open

Bought * tyre in Oct **** but firm garg tyre house sell the tyre of model **** but charges the current rate .. cut on one tyre of bridgestone..I want to claim......

Mar 14, 2020 by Beant singh

Safety Air bag non Deployment not open During Accident (Maruti Suzuki India limited) ^Open

I had purchased a brand new Wagon-R LXI CNG (O) from Maruti Suzuki authorize dealer ‘Kataria Auto Mobile’ Dariapur Ahmedabad Gujrat Location **th of October -**. I have paid Rs. ****** extra for this model as it was equipped one extra airba...

Mar 13, 2020 by Samrat Singh arya

Replacement of the Defective Tyre RR with New Good Piece Tyre for Hyundai Xcent Car Registration N (HYUNDAI) ^Open

Dear Sir/ Ma'am, Greetings of the Day...... My submissions are as following: *. I purchased a new Hyundai Xcent S Car from Pawan Hyundai (Pawan Autowheels Pvt. Ltd.) Ghaziabad on **th January, **** bearing Chasis No. MALA***CLKM******, R...

Mar 12, 2020 by AJAY KUMAR

VEHICLE REGISTRATION ISSUES FOR MY NEW CAR (Om Navdurga Motors Pvt Ltd) ^Open

I Mr Balaram Lakra have purchased a car Renault kwid RXL model from OM DURGA MOTORS PVT.LTD Rourkela odisha on **/**/****. So my vehicle registration should be from Rourkela RTO but the dealer is saying by mistakenly the vehicle is registered ...

Mar 10, 2020 by BALARAM LAKRA

Defective Part in New Motorcyle (Royal Enfield) ^Open

Since the purchase, I have taken the New Himalayan Motorcycle to service center a few times to check the suspension issue and engine noise. Over the time there has been multiple escalation at Support end as well as service center. But nothing h...

Mar 08, 2020 by Raj Kedari

Selling faulty scooty (Suzuki access 125) ^Open

This is Debdatta Marik owner of a Suzuki Access *** from the day of **th August, ****. I bought it from my nearest dealer Rohini Suzuki, Baruipur, Kolkata, West Bengal. From the second month of using my new Suzuki vehicle I am facing a strange ...

Mar 03, 2020 by Debdatta marik

Security deposit and fuel cost not refunded (Voler Car Rental ) ^Open

I had booked a car through Voler in the month of November ****, and paid **** as security deposit. When I returned the car, it had more fuel than when I had rented it. Therefore, as per policy they also owe me the extra fuel cost. It has been ...

Feb 28, 2020 by Rohit Kumar

Refund Not Done (Autosolution) ^Open

I met the seller, Mr. Gaurav (owner of Autosoultion - Gurgaon), through OLX. I visited his home/garage on Feb **. I inspected the car & took the test drive of XUV ***. I checked the car, documents and took photos. I agreed to buy the car in INR...

Feb 27, 2020 by Pankaj Jain

Asking money for a working part in car (Honda Two Wheelers) ^Closed

Asking Rs. ***** for a working part in the car. This amount is for the part which was fine. Later, showroom itself accepted their mistake....

Apr 15, 2019 by Nilansh jain

Excess amount charged by the service centre (Bharat Benz) ^Closed

On ** Apr ****, me Bharat Benz ke Authorised dealer, Dhingra Trucking Pvt Ltd Karnal me apne vehicle ki service k liye gaya tha. Service k time per unhone Accelerator Pedal install kiya Jis per MRP Rs. **** mentioned tha. Lekin bill me unhone R...

Apr 15, 2019 by Sunil Kumar

Dealer staffs misbehaved and not get proper services (Bajaj Auto) ^Closed

I purchased Bajaj Avenger Street *** bike from Bharat Automobiles, Nayapalli, Bhubaneswar, Odisha on **th April **** which I have legal owner certificate. The bike has not completed its one year and it has faced many problems. Each and every ti...

Apr 14, 2019 by Rakesh Kumar Dash

Not refunded my booking amount yet (Tejaswi Tata Motors) ^Closed

I have been cancelled my booking to purchase Tata Sumo Gold from Tejaswi Tata Motors, the hi-tech city. Where I didn't get my refund amount yet. It's been *.* months now. As per the Tata process, it takes ** working days to refund and which Te...

Apr 12, 2019 by Hari Shankar

Terminated without any reason (Nexa Sandhu Automobiles ) ^Closed

this comlaint is against the general manager of nexa sandhu automobiles (ludhiana) Name of General Manger Mr. Parmod Vohra. He terminate me without any reason. when i discussed this issue with my HR she said we are not giving you salary or an...

May 23, 2018 by KARAN KUMAR