Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Extra amount and damage bike (Northern motors) ^Open

Date **/** **** i went M/s Northern motor faridabad for service my bike Szrr. Here he checkup my bike and collect for service, but when i collect my bike he charge me extra amount. without my information he change bike ok parts and charge me. o...

Jul 13, 2020 by Swaran Singh

Refund not received and no response from zoom (Zoom Car India Pvt Ltd) ^Open

My booking id: jps*nya*m I made a payment of ****/- and in that **** are charges and ****/- as security deposit. At the time of vehicle handover fuel was just * points and we made tank full (Paid ****/-) As we booked zoom car, due to break...

Jul 13, 2020 by RAJENDAR

Booking amount for Car not refunded in full (Saini Hyundai Em Bypass) ^Open

I did a pre-launch booking of new Creta in short notice even though I was not sure at that time. However since the representative confirmed me that there would be no cancellation fee for pre launch booking; also did strike-out the cancellation ...

Jul 12, 2020 by SOUMALYA MONDAL

Registration pending for Suzuki motorcycle (Suzuki India) ^Open

I bought my motorcycle(Suzuki SF*** BS*) on **th March,**** from Suzuki India dealership , the temporary registration was done in UP on **th march,****. The place of supply for the vehicle is in Delhi it but got delayed due to pan India Lock do...

Jul 11, 2020 by Amit Kumar Mishra

My car have problem after service and overhauling (Impression Honda siliguri) ^Open

Sir my car have problem last year in july, i visit impression honda service center cooch bihar, but they cant rectify the problem, i paid the service amount and they said visit to impression honda siliguri, then i go to Siliguri, i give my car ...

Jul 11, 2020 by Lakhvinder singh

Refund not received from Zoom car (Zoom Car India Pvt Ltd) ^Open

I have not received the refund of the cancelled car booking from zoom car of Rs ****. The booking was cancelled by zoom car on ** May ****. I was infromed by zoom car customer care that i would be receiving the refund within * weeks to my sourc...

Jul 11, 2020 by Girish Gopalan

Online Fraud (Autodivine.com) ^Open

My name is rakesh patel and i have online order AutoDivine Interior Kit for I** Elite (Set of * Pcs) (Matte) × * on **.**.**** of rs. **** and i have done payment through my debitcard. today is **.**.**** and still not yet received any parcel....

Jul 11, 2020 by Rakesh R Patel

Old product sold (HONDA ACTIVA 125) ^Open

From, Suvra Mukherjee Quarter No. P-*/*, DAD Residential Complex, Ahmednagar – ****** Mobile No. ********** / ********** Email : m.suvro@gmail.com Date: **/**/**** Sir/Madam, I am submitting the following few lines for your kin...

Jul 09, 2020 by SUVRA MUKHERJEE

I have received a defective bike (Piaggio Scooters Vespa ) ^Open

This is with reference to the bike breakdown of Piaggio Vespa *** sxl numbered: GA ** AD **** which was purchased on ** june **** Bike Purchased from below Showroom: Vespa/ Aprilia Veljee Motors Felicity Apartments Near Hotel Shell Top, Taleig...

Jul 08, 2020 by Mavio Silas Tolentina Da Silva

Complaint regarding Activa in OLX fraud (HONDA 2 WHEELARS INDIA) ^Open

I found a Activa in OLX and called to ********** name given by the person was Sanjay from CISF Army. When I called he told me that he has to move to Jammu and he wants to sell his active model **** and vehicle number GJ**KC****. He offered m...

Jul 05, 2020 by Bhagyesh

Refund not received (Zoomcar India Pvt Ltd) ^Open

I did not receive my security deposit and fuel reimbursement amount of ₹****. It’s more than ** days from the date of journey. REFERENCE ID OF BOOKING JPS*N*DKT ...

Jul 04, 2020 by Pradeep Vignesh

Scooty not delivered (HONDA ACTIVA 125) ^Open

I made a deal of a second hand Scooty - Honda Activa *** (WB**G****) (Owner name : Mala Roy) in Rs. **,*** with Subhajit Roy (Ph no. - **********) from OLX.in on **th June, ****. This man introduced himself as an Army Man from Dumdum Army Camp ...

Jul 03, 2020 by Ipsita Dutta

Rc tranfer is still pending (Cars 24) ^Open

I have bought cars on Nov ****,at that time they told me that RC tranfer will be done in ** days.but now it's july **** no progress is done.They always makes excuses .I have complaint in every possible way but still no progress is done regardi...

Jul 02, 2020 by Devanshu Sood

Froud kiya he TVS credit finance ne (Tvs Credit Services Limited) ^Open

Mujhe scooty finance karte time jhooth bola interest ke bare me TV's pep jitne ki he usse double kimat padi mujhe aur qulity bohot ghatiya jabse li he tabhi se service centre pr sudharwane ke paise bhar rahi hu.aur cash emi pay karne ke Baad bh...

Jul 01, 2020 by Vishal

Misrepresentation Lack of Transprency (Ald Automotive Private Limited) ^Open

I wish to submit gist of my case to you to provide me guidance and help. • I have availed Car under Car Lease Policy from ALD Automotive from my company Conduent. • During pre-sanction discussions ALD confirmed that we would be exempte...

Jul 01, 2020 by K N KRISHNA MOHAN

Refund Not Received (Zoomcar India Private Limited) ^Open

I had booked a car on *th May and due to some issues on their end and it got canceled. The refund is still pending from their end and I called them many times and their customer support doesn't connect. I have already sent a lot of complaints l...

Jul 01, 2020 by Vineedh

Refund amount not received (Zoomcar India Private Limited) ^Open

I had completed two trips on zoom car . My deposit and fuel reimbursement amount are pending more than a month.It is around 14000....

Jul 01, 2020 by Raghu

Pathetic and Lousy Service of Mahindra Commercisal Vehicle Angel Auto Boisar (Mahindra) ^Open

I would like to bring to your notice the pathetic and lousy service of Angel Auto Wheels Pvt Ltd, Boisar I am am owner of Majindra Jeeto having a registration number of MH ** AY ****. I recently got my vehicle serviced on **/**/**** ...

Jun 30, 2020 by Faiz

Refund pending for 3 months (Zoom Car India Pvt Ltd) ^Open

I have booked zoom car for multiple times for the month of April, may and June. Because of lockdown I have cancelled the booking. It has been * months I have cancelled the booking. But until now I didn't received my amount back. Every week I ca...

Jun 27, 2020 by Sethuraman

Service not completed (Itzeazy.com) ^Open

Dear Sir / Madam, I had availed services for Transfer of Ownership (RC) of * vehicles of mine (* two wheeler KA**HY**** and * four wheeler KA**MQ****) through ITZEAZY.COM. As per their instructions, I had made the advance payment for the sa...

Jun 24, 2020 by TAHA JODHPURWALA

Security Deposit Refund (Zoomcar India Private Limited) ^Closed

I availed the service of ZOOMCAR on **nd May ****. even after ** days they have not refunded my Security Deposit. Worst Service and no response to either mail/Phone. Looks like they want cheat people using this COVID-** Situation Booking De...

Jun 03, 2020 by Hemath HS

LAKSHMI HYUNDAI MADINAGUDA hyderabad cheated (Lakshmi Hyundai ) ^Closed

Hyderabad LAKSHMI HYUNDAI MADINAGUDA two sales man has cheated * customers it came to light when customers came and paid rs ***** as advance for booking creta the customer and asked to deposit an amount of *.* lacs to pay online to the account...

May 26, 2020 by Nikhil Varma

Fake car sale (Hyndai I 20) ^Closed

I paid **** for buying the car by seeing Facebook .He called me to pay so that he can parcel me by Siliguri Army kuira.person send me all documents...

Apr 22, 2020 by Biman mondal

Refund pending from Zoomcar (Zoomcar India Private Limited) ^Closed

I have booked a Zoomcar for *st May but due to this lockdown I have canceled the booking, and Zoomcar showed me the refund of the entire amount will be credited to me for the same. I canceled the sam on **th and on the Zoomcar app it is showin...

Apr 03, 2020 by Aman chandak

Advance not returning (Talbros Motor ) ^Closed

I m giving **,*** rupees to TALBROS MOTOR near R K JAIN PETROL PUMP for buy a second hand car but for some financial problems I am not able to buy this. But they are not returns my money and pressured me to buy car...

Mar 05, 2020 by Charan kumar meher

Fraud by Maruti Suzuki (Maruti Suzuki) ^Closed

I had bought a Baleno Zeta car from NEXA, Sarona, Raipur Chhattisgarh.we matched the amount we paid and the total amount in the bills. They gave us different bills for RTO, Insurance and others. We asked them about the difference then they said...

Jan 29, 2020 by Ravindra Dewangan

Ford ecosport tyre issues with top end (Ford India) ^Closed

Since I bought ford ecosport **** top-end model, I'm facing the problem of tyre burst & mainly it's a threat to the life of people travelling with ecosport. Till now * tyres bursts in *****km travel and it began happening in just ****km. Now wh...

Jan 26, 2020 by Pratik Doshi

Number Plate not Installed after 2 months (Suzuki Motorcycle India Private Limited) ^Closed

This is to file a complaint against Arke Suzuki showroom RTO Headoffice Ahmedabad Gujarat. I have bought Suzuki Access *** on the *st of November. It's been more than ** days. Since then I have not received a call from the showroom for...

Dec 25, 2019 by Krutarth Joshi

Unethical Sales Practice (Concorde Motors (INDIA) Limited) ^Closed

My retired father decided to buy his first new car with his retirement money. He after thorough research of available brands in the market decided to buy Tata Tiago XM, because Tata had announced that it has upgraded all its variant with some n...

Dec 24, 2019 by Tushar Dalvi

Refund not provided (Concorde Motors) ^Closed

I had made the booking for a car but it got cancelled as the showroom was shutting down. for which I had paid the booking amount of ***** but now they are denying to refund the amount. they are saying that their employee did the fraud and had...

Dec 12, 2019 by Shubham Singh

Honda shocker Damaged (Harmony Honda Workshop ) ^Closed

Dear Sir, My Honda car has driven just ***** km and all my car shockers have been damaged in this short span of kilometers. I have purchased my car from Harmony Honda Workshop in Industrial Area, Mohali in year ****. Now Company is refusing ...

Dec 03, 2019 by Navjot Singh

Over charged by the service provider (Goyal Motors Pvt Ltd at Tara Devi Shimla) ^Closed

I purchased a celerio car dated Feb.**** from Goyal motors Pvt Ltd at Tara Devi shimla.I went there on dated **Nov.**** for my third service. I purchased a free service scheme package (MCP) from **** rupees,but I have lost my service book and ...

Nov 24, 2019 by Jogi ram

Showroom charged me extra (Balaji motors saswad) ^Closed

I left my Honda Activa for servicing and oil leakage problem then they said me the estimated cost is ****. And gave me bill of ****rupees I refused to pay the bill finally I paid **** but I still not satisfied because when I check the prices i...

Nov 22, 2019 by Bhushan Suresh khenat

Faulty product and no proper service done (Maruti Suzuki) ^Closed

From second of purchase of new car received a problem as some noise from front shocker. Later, same has been replaced with accidental demo car. Then lost two tyres due to useless excuses about the alignment n balancing. In ****, after **k servi...

Nov 18, 2019 by Nitin saini

Faulty Engine from Ford (Ford ) ^Closed

I had visited to one of the showrooms in Bangalore Elite Ford, with an intention of buying a new car. I was introduced to the showroom manager who mentioned about the different vehicles and specifications. He also mentioned about a Demo Car whi...

Nov 16, 2019 by Ganesh

Damaged my car (Gomechanic Car Service) ^Closed

I had opted for a service of car standard service on **-**-****, of car no. DL *CAK**** which was miss printed as DL *C QK****, had an issue of ac s soon as my service got completed, the service men told me that it's just a minor problem migh...

Nov 14, 2019 by Parth

Car not serviced and no problem solved but paid Rs 26259 (The Auto Man Spa) ^Closed

I had radiator and some heating issues with my skoda octavia and I had a call from Gomechanic Guy called Vijay ********** and he said they have good experience with skoda octavia and also they can come and pick up the car and home delivery will...

Sep 28, 2019 by Abishek

Damaged Windshield not Replaced (Saboo Hyundai Service Nacharam) ^Closed

I gave my Car, i** Elite Magna (TS**EP****) for replacement of front Windshield to “Saboo Hyundai Service, Nacharam, Hyderabad” as it was damaged while driving, I had to claim insurance (Bajaj) to replace the Windshield and it was delivere...

Sep 21, 2019 by Bharath Kumar Soudary

Worst response from internet service provider (Inet Fibre India pvt ltd) ^Closed

I'm preparing for UPSC and groups, which needs full-day preparation because of huge syllabus. I'm preparing by using an online dictionary, online newspaper and NCERT website by using various contents from government websites. The internet sto...

Sep 02, 2019 by Pullela Sri Harsha

Car not transported (Kritika Car Transport) ^Closed

Kritika Car Transport is a fraud company and Mr. Manoj Sangwan is a fraud of the highest order. *. I spoke to Mr. Manoj Sangwan on **th of June **** to transport my newly purchased used car to Guwahati. *. On **th of June **** he assigned ...

Aug 27, 2019 by Mizum Nyodu