Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Unfair registration delivery of defective Tata Nexon EV vehicle (Tata Motors) ^Open

KHT Motors, Domlur registered & sold a defective EV vehicle (Chasis no. MAT******PLJ*****) for which I have been running pillar to post to get the issues rectified. More than ** defects were flagged at the time of delivery on May **, **** which...

Jul 20, 2024 by Anup Anand

Complaint reg defective Ola Air Scooter delivered by OLA Electric (Ola Electric Technologies Private Limited ) ^Open

Dear Sir/Madam, I am writing to lodge a formal complaint against Ola Electric Technologies Pvt. Limited for their failure to address a recurring issue with my Ola S* Air electric scooter, despite repeated attempts to seek assistance and resolu...

Jul 14, 2024 by Sunil Thombre

Defective Vehicle Mahindra Bolero (Mahindra & Mahindra) ^Open

I have received “Defective Vehicle” (Mahindra Bolero Power P SLX *STR BSIV) from the manufacturer (Mahindra & Mahindra). & receiving a Execrable/awful Service from Derik Mahindra Private Limited Tuckerammalpuram, Tirunelveli. So I wan...

Jul 12, 2024 by Ram Singh K B

TOTAL LOSS PAYMENT FROM ZOOMCAR INDIA PRIVATE LIMITED NOT RECIEVED (Zoomcar India Private Limited) ^Open

I am a zoomcar host from last * year. My car was booked by a host on zoomcar platform with booking idJPSNIVXMA on ** feb ****. but unfortunately, they got accident of my car and due to major damage its falls under total loss category according ...

Jul 12, 2024 by rakesh kumar sharma

Vehicle documents not provide (Tvs Motors) ^Open

Mne * jan ko tvs jupiter *** purchase kiya tha jiske liye mne BH Series number ki demand ki thi wo abhi tak mujhe vehicle ka RC or Number plate nahi mila * months ho gye hai kapil tvs motors Kalpi Bridge gwalior ka kehna hai RTO ne pending kiya...

Jul 12, 2024 by Vivek Yadav

Total loss full and final refund not recieved (Zoom Car India Pvt Ltd) ^Open

My concern regarding total loss settlement claim not recieved From Zoom car Accident case ..! Ensuring Accountability mishandling of Zoomcar accident cases* I am writing to express my deep dissatisfaction and concern regarding the handling of ...

Jul 11, 2024 by Sonia Kakkar

Booking amount no refunded (Revolt Bike) ^Open

Revolt bike booked in online and paid booking amount of Rs.**** on **.**.**** booking id RV**F****** and due to not satisfied with their customer service i have cancelled booking on **.**.**** after cancellation the booking amount not refunded ...

Jul 11, 2024 by Viswanathan S

Wheels eye gps not available on my complaint (Wheel eye) ^Open

I have wheel eye gps that ended **th jun ****.then I recharge * july**** ,but not working my gps and I compliant that problem they told you pay *** rupees my person will come and check but till now not came and again call him,but they told stor...

Jul 11, 2024 by Suresh malli

Purchase of Innova car (Leela Krishna Toyota Visakapatnam) ^Open

My name is K chayadevi, a senior citizen aged ** years..from Visakhapatnam., we have booked a innova car by paying * lakh to this company..In March ****, Then we approached Union Bank of India and took an Auto loan and paid complete amount by ...

Jul 06, 2024 by Karri chayadevi

not issuing scrap letter mandated by RTO for RC Cancellation (Cars24) ^Open

My car with Registration no. MH**R**** was sold to CARS** on **th February **** for scrapping. I did receive the chassis plate in a months time. I have submitted my application to RTO Mumbai East for RC Cancellation. Along with the applica...

Jun 25, 2024 by Pankaj Singh

Refund declined for the OBD device (Gomechanic) ^Open

I purchased an OBD tracking device from GoMechanic on **/**/**** with lifetime validity but after one year the device stopped working and when I called customer support they said that the device is no longer active and supported by their compa...

Jun 19, 2024 by Aniket Raj

Old Car Automobile Alot of Issues Faced after purchase of car and present also facing same issues (Spinny Company) ^Open

Respected Sir, My name is Kurapati Hareesh Kumar. I purchased the vehicle Swift Dzire VDi with amount of ***,***/- on May ** **** at *:** PM at Spinny Company Uppal. After my purchase I found major problem was Fuel tank is nil might be * ...

Jun 16, 2024 by Hareesh Kumar

Service work (HYUNDAI) ^Open

Hello i have verna car i buying car **** from Arora Hyundai Jaipur and i do every work related to car i do in work in Arora work shop but now i give them my car for change oil chamber they put new oil chamber and they doing service change oil a...

Jun 15, 2024 by Arshad khan

Zoomcar not repaired my Vehicle since 7 months (Zoomcar India Private Limited) ^Open

I am Navaneethan, i have attached my vehicle to Zoomcar registration number KA ** MX ****. On **nd November ****, my vehicle was involved in an accident while it was being used by a Zoomcar customer. Following the incident, I promptly reporte...

Jun 10, 2024 by Navaneethan R

NO SERVICE FROM OLA ELECTRIC (OLA ELECTRIC) ^Open

Dear Sir / Madam, There has been a problem with my Ola S* Pro scooter for almost * month since *.*.**, I am not able to ride the scooter and it has been * month since I complained but till now (*.*.**) no technician has come home to fix the sc...

Jun 06, 2024 by Kunal Kumar Rajak

Car issue (Tata Morors) ^Open

I bought Tata Nexon the previous year but after buying only we found the car is defective. Once I drove the car for ***km approx the coolant get failed. then Patna Tata service centre fixed it in * day. then we transported the car to Bangalore....

Jun 01, 2024 by SOURABH KUMAR

Vehicle not delivered (OLA ELECTRIC) ^Open

I booked or purchased on (** th April )my Ola vehicle . With assurance and confirmation of delivery befor ** th may . Order - Order ID: OET-***************-ESR*** . But when it’s delayed I called to toll free no. ***-******** .they...

May 31, 2024 by Dr Ashvini kumar bhoi

NOT DELIVERD (OLA ELECTRIC) ^Open

I purchased ola s*x *kw on **/**/** Delivery date was **/**/** registration done, insurance done but Still not deleverd, customer care representive Only says to wait, no timeline for delivery I ask for give timline for delivery or refund my...

May 31, 2024 by Ravikumar Kalkumbe

Permanent Registration (Ola Electric Technologies Private Limited ) ^Open

I bought the Ola Electric bike after making full payment and the scooter was delivered on **/**/**** with invoice number ********** dated **/**/****, with temporary registration done. When I took the vehicle for permanent registration to the RT...

May 30, 2024 by Sounther C

Faulty Service leads to Major Engine Damage (Audi Service Thane) ^Open

Our main issues are as follows: *) We started facing engine misfire one month after Feb **** when the engine overheated after Audi Service Thane's negligence during coolant tank replacement. *) We have been repeatedly visiting them over the p...

May 28, 2024 by Anuvrat Dhiman

NOT issuing NOC for transfer of ownership of diseased husband s vehicle even after 60 days of repaym (Shriram Transport Finance Company Limited) ^Closed

My late husband took loan ( loan no. TMKU*T*********) on his commercial passenger vehicle ( KA**D****) from STFC Tumkur in July ****. My husband demised during April **** due to covid **. Being my husband's legal hair I approached STFC office T...

Oct 23, 2021 by Girijamma

Uber charges for a trip not done (Uber Cabs) ^Closed

I book an Intercity Ride. Driver confirms. Picks up passenger. Goes *** meters. Says he has NO PERMIT for Intercity. Drops us at starting point. Uber charges us Rs. ***/-. ...

Sep 08, 2021 by Neelakshi

Bike not delivered even after 90 days been told to wait for another 90 days No refund of booking amo (Palladium Automotive) ^Closed

I have booked Royal Enfield Himalayan on **th of April **** in Palladium Automotive, Mira Road. Before booking the executive informed me that the bike will be delivered within **-*** days. When I visited the showroom today (* July,****) , to e...

Aug 25, 2021 by Dhiraj Solanki

Engine Lights continuously Blinked Open on my dashboard (Hyundai Motors India Limited) ^Closed

Dear Sir/Mam, This is Sachin Shiradkar who is resident of Nanded has purchased my *st new Car Grand i-** sports *.* in Oct **** mentioning the Chassis No: MALA***CLKM****** & Engine No: G*LAKM****** car was purchased from “Ishany...

Aug 16, 2021 by Sachin Shiradkar

Faulty Motorcycle Received Error In RC Book (Jawa Bike) ^Closed

I booked a Jawa ** Nebula blue colour single channel ABS from K.K. Motors Bandra in January ****. I was first told that the motorcycle in road cost was ******/- INR after a few days they asked for ****/- INR more because the prices had increase...

Jul 24, 2021 by Lucas Peter Pires

Delay in Security Deposit Refund (Zoomcar India Pvt Ltd) ^Closed

I completed a trip with Zoom Car on October **th, I have waiting for my refund since then. I have posted multiple tweets on their handle but they ask for more info and don't take any actions. Please help me with this issue....

May 03, 2021 by ADITI SATYA

Booked Vehicle Sold to another and so huge delay on delivery (Jahnavi Automobiles Pvt Ltd) ^Closed

This showroom is literally HARRASSING me every day. Details I am explaining here below. Booked a new Nissan Magnite MT XV Premium by paying ***** rupees on **/**/****. Expected Delivery Date was given **/**/****. Promised Delivery Date was...

Apr 16, 2021 by Alok Kumar Nayak

Refund not received (ZoomCar) ^Closed

ZoomCarIndia hasn’t yet processed my refunds amounting to ₹**** since Oct ****. They are evading all communication regarding same. There is practically no way to communicate to a customer representative....

Mar 31, 2021 by Shashank Awasthi

Per not deliver (Vikrant Auto Industries Private Limited) ^Closed

Title - Non received of Percel on due dt. I have booked a cycle from Quombetor Jn to Thana Bhipur on ** March ****. no ********. PNR No **********, **********. Mob No **********. This Percel did not receive till now. ...

Mar 18, 2021 by V K Jha

Vehicle Not Delivered as Promised (Kia Motors India Private Limited) ^Closed

I had booked (B*********) the Sonet D*.* *AT GTX Plus - Steel Silver on *th of December **** (Sunday) at PPS Kia, Mysore Road, Bangalore, Karnataka. The initially quoted waiting period at the time of booking was *-** weeks. Later in December, t...

Mar 06, 2021 by Niranjan Rajendran

Internet fraud (100kmph.com) ^Closed

I placed an order with ***kmph on **/**/** and to my surprise the amount was debited and no updates or confirmation came across from the merchant confirming the status of the transaction. Moreover, even after trying to contact them via various ...

Mar 06, 2021 by Stephen John

HERO MOTOR DERSHIP NUH MEWAT (SPLENDOR MY BIKE HAVE GRANTEE INSURANCE BUT DEMAND MONEY PAID 1270 ALSO DEMAND 1290) ^Closed

DEAR SIR, I PUCHASE BIKE SUNIL MOTORS . MY BIKE HAVE MISSING PROBLEM / UNWANTED VOICE . I TELL SUNIL MOTOR CONCERN PERSON & DO SERVICE MY BIKE BUT PROBLEM REGULARLY. HERO CALL ME ABOUT SEVICE FEED BACK THEN TELL HIM ABOUT THIS PROBLEM.AS THEY ...

Feb 25, 2021 by KHALIL

Damage of car while service (Gomechanic Car Service App) ^Closed

I gave my car for full Body paint and in return they gave me all glasses ( windshields & door glasses) with full of scratches. On further checks it was identified they used sand paper to remove excess paint. Now they claim it’s not their mis...

Feb 12, 2021 by Sreekumar A

Refund Delay of RsPathetic Service of Blocking my registered mobile no with Customer care (Zoomcar India Private Limited) ^Closed

Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...

Oct 07, 2020 by Sai Krishna Kanth Medapati

Refund Not Made against Cancelled Booking due to COVID (Zoomcar India Private Limited) ^Closed

BOOKING ID JPS6ND3UM...

Oct 06, 2020 by Sai Krishna Kanth Medapati

Zoom car refund issue (Zoomcar india limited) ^Closed

I’ve tried booking a car on September *nd after doing the payment when go back the money was taken from my account but no bookings were confirmed . Then I received an email saying that my booking canceled and it will be refunded. So I waited ...

Oct 05, 2020 by Vyshakh M

Poor service and problem still exist (HONDA 2 WHEELARS INDIA) ^Closed

i have given my activa *** cc for service due to some problems that is with my accelerator wire and some other technical problems.... But there seems that my problem still exist and there is not at all work done on my scooty... I have done my...

Oct 03, 2020 by Navin kr gupta

Refund not received from Zoomcar (Zoomcar India Private Limited) ^Closed

I have booked zoomcar Kuv*** car on April ** **** during an ongoing sale. Later due to the extension of lockdown, I cancelled the booking on *rd June ****. Since zoomcar assured *** Percent refund. It's been more than * months. I am waiting for...

Oct 01, 2020 by Yukendhar G S

Refundable amount of delearship contact by rap moter (Rap moter 3 wheeler electri Hyderabad) ^Closed

Dear sir Maine rap moter wheeler electri ,se delearship ke liye,,***** ka margin diya ta ,vut corona ke karan ,main avi kam nahi kiya jab mai rao moers se apna margin mag raha hu to ,do mahine se time pe time dete aa rahe ,mental tourcher kar...

Sep 22, 2020 by Manwi shahi

Taking advance and not returning or replying (alpha inpex) ^Closed

Asked for booking of a truck from Gandhidham to Rajkot and was asked to pay **** advance which we paid then they asked for **** more to make it **% of the total quote so again we paid and send the utr nos and the debit sms of the banks but they...

Sep 22, 2020 by NEPTUNE TOWER