Automobiles Complaints
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
Complaints
Exide battery in bad condition still in warranty but not getting help (Exide Batteries) Open
Exide battery that came with new tata nexon car has been giving me constant trouble, so far called roadside assistance *+ times for jump starting car. The battery is still under warranty but exide keeps saying battery is in good condition....
Jan 02, 2024 by Naveen Krishna Kesari
Neglegance and slow work by Mohan Kia Ambala and unavailability of parts (Kia india) Open
I met with an accident after **days getting a new car on the highway and Insurance approval its been a month now that i am waiting for my car repair as engine was ok as per Mohan Kia ambala everyday i am asking the feedback from them they say ...
Dec 29, 2023 by Siddharth Verma
Service not done (Jawa ) Open
Recently, my vehicle got a problem of “Engine Oil Leakage in “Head Leakage”, Bore Kit Leakage & Oil Mist in both Silencers” As a result, I handed over the vehicle on **-**-**** with a personal request on "Bright Auto Motives showroom",...
Dec 15, 2023 by CH Rameshbabu
Wrong service delivered (Tata Tiago XZ Plus ) Open
I am facing issue in tata tiago xz+ accelerator. The car give up the acceleration while running.. After giving the car in thane authorised service centre for * times tha company did not able to solve the issue. My car is useless. ...
Dec 04, 2023 by Sarvesh vikas kanekar
Tata Nexon XZ HS Faulty Engine (Urs Kar Service Centre Private Limited) Open
Reaching out to Voxya after months of stressful telephonic and email communication with Tata and Urs Kar officials, attempting to resolve issues with my one-year-old car. I'm writing to express my deep dissatisfaction and concern regarding the ...
Nov 27, 2023 by Muthamma KM
Car damage done at service center less than one year vehicle (Kia Automotive ) Open
Service center agent did pick up for vehicle service and did the damage in service center by service team.it is kind of damage driver side.they said they replace the damaged parts.but this is new car with less than a year and if parts replaced ...
Nov 23, 2023 by Koteswararao
Cer booking ke the full payment ka bad daelavery nhi ke ha (Jagmhan moters) Open
Mane**/**/****ko jagmohan moters par Swift zxi CNG book ke thi jise ke full payment **/**/** ko ke the**/****tak delivery agerment tha jo**/**** tak delivery nhi ke ha muja dabel payment vapis karne ka bare ma...
Nov 21, 2023 by Kitab kaur
Fraud mechanic and fake bill Palani (Provide Motors ) Open
I given my car for service after stuck in road Breakdown on **/**/** .I toe my vehicle to nearby workshop for fuel leakage through injectors .After few he started calling for money . With out scanning he started Asking *****.. actually on ** /...
Nov 20, 2023 by Nishad
Torture by Tata employees (Tata Harrier Dark Edition) Open
My registration number MP**CM**** IN ** MONTHS @**k km my Tata harrier engine broken down car is in Tata frontier workshop in Karmeta Jabalpur. Service manager Mr. Manoj bhatt told me that it will not be covered under warranty(while it is) bu...
Nov 06, 2023 by Peeyush Khare
Pathetic service issues Bosch Car Service At Varthur Bangalore (Bosch Limited) Open
I wish to formally register a complaint and my dissatisfaction over service of my Maruti Baleno Car at one of Bosch Car service stations in Bangalore. Service Station: Yes Motor, Whitefield, Bangalore Invoice# YSM-I***** (attached) Incid...
Nov 04, 2023 by Srinivasan M
Manufacturing Defect of Royal Enfield Supermeteor 650 (Royal Enfield) Open
The chain tightening of the motor cycle is not possible as the wheel is fixed at the rearmost location of the adjustment slide of the rear wheel in the new motorcycle. The chain is hitting the chassis as it is too long and loose. Initially, I w...
Nov 04, 2023 by V Rajagopal
Company Delivered damaged repainted car (Tata Motors Tata Punch) Open
I purchased TATA punch on **rd Oct **** from mascotmotor(TATA dealer)-Aligarh. Car was delivered from his another branch in Bulandshahr. Now on **st Oct ****, I took my car for PPF coating(to protect car paint/extend car paint life) where it wa...
Oct 31, 2023 by AMAN KUMAR
Mahindra Sold Faulty Car (Mahindra & Mahindra) Open
I have been cheated from Mahindra Cars , They have sold me a Faulty Car - Earlier it was having only steering Vibration now it had started showing *+ Errors on My Car Dashboard. Now it even shows a Transmission Error. How come a Brand new car w...
Oct 26, 2023 by Vinay Pasari
TVS N Torq Scooter (Tvs Walters Moto Corp) Open
Customer Name: MANOJ KUMAR V.R Registered Contact Number: ********** Alternate Contact Number: ********** Vehicle Model: TVS N TORQ *** Vehicle’s Registration Number:KA ** EQ **** Vehicle's Engine Number:AG*AJ******* Vehicle’s Frame...
Oct 26, 2023 by Manoj kumar V.R Manu
Vehicle sensor issues and engine oil leakage (M G Motors) Open
We have purchased M G gloster two years back TN ** BR ****. From day * we r facing lot of issues like sensor problem, engine oil leakage, timing belt problem etc., Almost all the time vehicle is lying in service centre. Service center people no...
Oct 16, 2023 by Radhakrishnan
TVS Scooty Pep (TVS) Open
Namaste, I am Rekha Joshi from Belgaum, Karnataka & my contact details are ********** & mail id is rekha.joshi***@gmail.com. I purchase a TVS scotty in Jan'**. since then the vehicle stops in the middle of the road. It is too risky & was abo...
Oct 12, 2023 by Rekha Joshi
Harassment by the showroom by delaying to work my car (Jahnavi Nissan Bhubaneswar) Open
Good morning Sir I'm Mahesh kumar Mahapatra, a honest customer of your nissan vehicle who blindly believes everything regarding the car of Magnite and on **/**/**** , I bought a new car from Jahnavi Nissan showroom, Bhubaneswar, Odisha showroo...
Oct 10, 2023 by Mahesh Kumar Mahapatra
Formal Complaint Against Triumph Motorcycles for Delivery Delays and Lack of Communication (Triumph Motorcycles India ) Open
I am writing to formally lodge a complaint against Triumph Motorcycles regarding the significant issues I have encountered during my recent motorcycle purchase experience. On July *, ****, I enthusiastically booked a Triumph Speed *** during...
Oct 09, 2023 by Sreejith Rajeev
Complint for compensation (Revolt 400) Open
It's been * months since I gave my bike to them from the service center of the said company, whenever I go there they give me rude answers and the company of the said bike company doesn't pay any attention either. Submitting a complaint for th...
Oct 08, 2023 by pravin p gujarathi
EV VEHICLE (Sri Shakti Motors Madanapalle) Open
Purchased vehicle on **/**/**** from next day we noted the problem in meter reflection showing wrong reading and no information how much kilometar it run no proper uses of battery showing because of this we face * time break down in between way...
Oct 08, 2023 by Sandeep
HERO MOTOR DERSHIP NUH MEWAT (SPLENDOR MY BIKE HAVE GRANTEE INSURANCE BUT DEMAND MONEY PAID 1270 ALSO DEMAND 1290) Closed
DEAR SIR, I PUCHASE BIKE SUNIL MOTORS . MY BIKE HAVE MISSING PROBLEM / UNWANTED VOICE . I TELL SUNIL MOTOR CONCERN PERSON & DO SERVICE MY BIKE BUT PROBLEM REGULARLY. HERO CALL ME ABOUT SEVICE FEED BACK THEN TELL HIM ABOUT THIS PROBLEM.AS THEY ...
Feb 25, 2021 by KHALIL
Damage of car while service (Gomechanic Car Service App) Closed
I gave my car for full Body paint and in return they gave me all glasses ( windshields & door glasses) with full of scratches. On further checks it was identified they used sand paper to remove excess paint. Now they claim it’s not their mis...
Feb 12, 2021 by Sreekumar A
Refund Delay of RsPathetic Service of Blocking my registered mobile no with Customer care (Zoomcar India Private Limited) Closed
Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...
Oct 07, 2020 by Sai Krishna Kanth Medapati
Refund Not Made against Cancelled Booking due to COVID (Zoomcar India Private Limited) Closed
BOOKING ID JPS6ND3UM...
Oct 06, 2020 by Sai Krishna Kanth Medapati
Zoom car refund issue (Zoomcar india limited) Closed
I’ve tried booking a car on September *nd after doing the payment when go back the money was taken from my account but no bookings were confirmed . Then I received an email saying that my booking canceled and it will be refunded. So I waited ...
Oct 05, 2020 by Vyshakh M
Poor service and problem still exist (HONDA 2 WHEELARS INDIA) Closed
i have given my activa *** cc for service due to some problems that is with my accelerator wire and some other technical problems.... But there seems that my problem still exist and there is not at all work done on my scooty... I have done my...
Oct 03, 2020 by Navin kr gupta
Refund not received from Zoomcar (Zoomcar India Private Limited) Closed
I have booked zoomcar Kuv*** car on April ** **** during an ongoing sale. Later due to the extension of lockdown, I cancelled the booking on *rd June ****. Since zoomcar assured *** Percent refund. It's been more than * months. I am waiting for...
Oct 01, 2020 by Yukendhar G S
Refundable amount of delearship contact by rap moter (Rap moter 3 wheeler electri Hyderabad) Closed
Dear sir Maine rap moter wheeler electri ,se delearship ke liye,,***** ka margin diya ta ,vut corona ke karan ,main avi kam nahi kiya jab mai rao moers se apna margin mag raha hu to ,do mahine se time pe time dete aa rahe ,mental tourcher kar...
Sep 22, 2020 by Manwi shahi
Taking advance and not returning or replying (alpha inpex) Closed
Asked for booking of a truck from Gandhidham to Rajkot and was asked to pay **** advance which we paid then they asked for **** more to make it **% of the total quote so again we paid and send the utr nos and the debit sms of the banks but they...
Sep 22, 2020 by NEPTUNE TOWER
I ordered clothes Last week but I didn t get any updates about shipping (Fordotstore) Closed
I ordered clothes Last week but I didn't get any updates about shipping.......
Sep 21, 2020 by AMAL
Millage Shocker performance issues (Volkswagen India) Closed
Bad Fuel Average: Company claims an average of **.*Km / Ltr. But Sorry to say, My car is not giving me more than Max *.*Km/ Ltrs. I purchased Petrol for Rs.****.**. from *nd of July till date. Assume Rs. *** Petrol is in Tank. So In ****.** it...
Sep 01, 2020 by NAVEEN KUMAR SAREEN
Zoomcar refund pending (Zoomcar India Private Limited) Closed
I have * pending refund amount from Zoomcar for (JPS*NPOBD) and (JPS*NY*PX) worth Rs****. JPS*NY*PX- June *th was raised for refund and till date not been credited to my account. JPS*NPOBD- Partial amount of fuel has to be refunded and n...
Sep 01, 2020 by Satish Mesta
Damage Major part my car hyundai service center (Hyundai Service Centre ) Closed
Damage to car major part This mail is in reference to my car given for a specific purpose but the service center damaged a major part of the car. I gave my car for car AC sensor as it was already been not working due to previous reasons ...
Aug 31, 2020 by Vijay Arora
Incomplete service received (Go Mechanic ) Closed
Gomechanic.in *.* **% *,*** Votes *.*K Followers EDIT REVIEW Summary Gomechanic.in SERVICE & SUPPORT: INFORMATION DEPTH: CONTENT: USER FRIENDLY: TIME TO LOAD: Beginner Sandeep * hrs *...
Aug 30, 2020 by Sandeep Kumar
Refund not received (Zoom Car India Pvt Ltd) Closed
I cancelled my booking **th may, but I didn't receive my refund. Actually zoomcar refund policy * to max ** days, but almost * months gone ...
Aug 24, 2020 by Hari S
Fake bike seller (Ktm 200) Closed
In Olx, i seen an add about duke ***..That was priced about a **,***... And i deal with him for **,***.And he is Tell that send a *,*** for transport fee. I paid, but still i didn't get the bike. ...
Aug 24, 2020 by M Durga Charan
Refund amount (Zoomcar Private Limited) Closed
Im paid the subscription amount on till **/**/**** did not car received but cancel zap subscription refunded amount not received...
Aug 24, 2020 by P.yadagiri
No Refund by Zoomcar for more than 3 Months (Zoomcar India Private Limited) Closed
I had done a Booking with Zoomcar on **-**-**** vide Booking ID # JPS*NGJ*J and paid ₹ **,*** for scheduled Car Rental Service from **-**-** to **-**-****.Due to Covid-** scenario, I had cancelled the Booking well in advance on **-**-**** and...
Aug 24, 2020 by Saurabh Dadhich
Cheating and Not disclosing complete information (Cars 24) Closed
I am a Cars** customer, who bought a Hyundai i** Sports **** model from you. It was delivered on *th August ****. On *th August, I noticed issue with the *th gear of the car. On checking (at Hyundai Service Centre) they informed that the *th g...
Aug 24, 2020 by Abdul Samad Shaikh
New vehicle price fraud (SUZUKI TVS DEALER opposite to khangri petrol pump daragaon gangtok) Closed
Ex-showroom price is **,*** rs/- more in gangtok dealership as compare to siliguri dealership. They are taking full advantage of this PENDEMIC situation, which is not good at all....
Aug 20, 2020 by Karma bhutia
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Complaint filed against: Byju's