Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Refunds pending (ZoomCar) ^Open

I have made * bookings with Zoomcar on Feb ** and ** with an offer for ***% refund on cancellation. However Zoomcar is not returning my money post cancellations. Everytime I called them got response as it will be credited in * weeks. I have rai...

Sep 14, 2020 by Umesh Khot

Refund (Zoom Car India Pvt Ltd) ^Open

I had book my trip from Ahmedabad on November ** **** for ** april ****, unfortunately lock down happen in india so i cancelled my booking after i cancelled i didn't ask any thing till * months because every reputed. I have contact via ...

Sep 14, 2020 by Devendra barvadia

Zoom car refund not received (Zoom Car India Pvt Ltd) ^Open

I haven't received my zoomcar refund of **** INR , it's been more than ** days ,However now I am not able to connect customer care as well ,also I have sent requests in help and support which is in the app but I didn't receive any kind of respo...

Sep 12, 2020 by Sandeep Kumar

Hyundai Grand Diesal engine dismental in just km (HYUNDAI) ^Open

let me showcase the report , I visited (*rd sep **** ) to prestige service centre , entered with my car at prestige premises , greeted well by Mr Aditya Nayak and He aligned one supervisor Mr Mohan to check my car , he checked and said that en...

Sep 07, 2020 by Yatinder Kehar

Car damage (Chandra Hyundai) ^Open

I gave my car for service to chandra hyundai service centre lakshmi mills. My car had a clutch problem and required check up for the same. I even told to give a car wash and blow inside the car. When i received my car i only noticed a crack on...

Aug 28, 2020 by Sudha sankari

They sold a scooty with Manufacture problem (Suzuki access 125) ^Open

I have bought my scooty in the month of February **** . After * months started repairs then i took the scooty to service center they said some problems i have paid for that.upto **** And after .. * months my scooty is not working . The i w...

Aug 27, 2020 by Gouse khan

Service related (TVS Apache) ^Open

Due to lockdown bike servicing was not possible but service centre send me a message that my PAID service is due on **/**/** so visit and avail the service but when visit they refused to attain and replied that we send for PAY service. Please...

Aug 24, 2020 by RAJESH KR OJHA

Shock Absorber (Modi Motors) ^Open

I would like to submit that My vehicle bearing no.AP**AN **** is having rear shock absorber problem and given to Modi Motors, RP Road, Secunderabad, even though i replaced shock absorbers once and the problem repeated again and hence given to ...

Aug 24, 2020 by G L SRIDHAR

Car damaged due to poor road while charging toll plaza (TCIL) ^Open

I am paying daily toll charges from last many years at TCIL toll plaza bhawanigarh Majhi but the road remains in very poor condition from very long time, many accidents occurred on that road due to damaged road. Also my car damaged many times b...

Aug 24, 2020 by Pardeep Singh

Driving Licence payment return (Self) ^Open

I Try to do my DL through online that takes me Driving Wala HR Consultancy Services & i paid throgh my debit card from Citi Bank. after the next day i am trying to call the numbet no responce & also No action taken my application it is not sh...

Aug 20, 2020 by Vasudeva PN

Misbehaviour of Driver and cancelled ride (Ola Cab ) ^Open

Ajay Matele <aajaymatele@gmail.com> Attachments *:** PM (* minutes ago) to support.in, me DATE: **th August, ****. Time: *:** PM MY NAME: Ajay Matele Location: Kalyan West, Mumbai I have booked Ola for my * month pregnant wife a...

Aug 20, 2020 by AJAY MATELE

Faulty Parts in Royal Enfield Himalayan (Royal Enfield) ^Open

I had bought Royal Enfield Himalayan BS* in May ****. It was performing well for some *-* months, then i started facing issues in my cone set & i raised a complaint in service center multiple times still they are unable to fix it. Because of th...

Aug 17, 2020 by vineet chavan

Problem in EPS SYSTEM OF without any reason (Hyundai cars) ^Open

I have i** sportz purchased in oct'****. It has covered a distance of less than ***** kms by **.**.****. on **th August **, I found that the Eps System has collapsed. What can I do? There is no facility for the consumers in these situations whe...

Aug 15, 2020 by Rana Pratap Misra

Refund and Travel Money not refunded (Zoom Car India Pvt Ltd) ^Open

I had made a booking from Zoom Car ID JPS*N***U, intially booked Swift but just before a day they said that the car is not available, and they would arrange a eco sport a little far from my house and I would not have to pay any additional fee a...

Aug 08, 2020 by Akshat Gaur

Zoomcar pending refund trip Id (Zoomcar India Private Limited) ^Open

I cancelled my trip (JPS*N**EO) on **th of July, for which refund of INR **** is pending. As per zoom car policy the refund is initiated after ** working days (which has been updated to ** days recently), but it's been more than * weeks now and...

Aug 06, 2020 by Bhoumik Shah

Harish Kumar VS Sahib Motors Hero Motors Authorised Dealer (SAHIB MOTORS HERO MOTOR CORP ) ^Open

• i, Harish Kumar S/O Sh Ashok Kumar R/O House No. M-**, M Block, Dharmpura Najafgarh, New Delhi- ******, purchased a Motor Cycle (PASSION PRO *** (DRUM SELF CAST) ON Dated **-**-****, Engine No- JA**EUJHG*****, Chassis No- MBLJAR**XJHG****...

Aug 04, 2020 by VINOD KUMAR

Not delivery (Maruti suzuki alto 800) ^Open

Sir,I'm sister of victim nd My brother He ordered this car from olx but we didn't resived this car till now nor they refund our case.i need help ...

Aug 02, 2020 by Manisharai

Airbag not opened in car accident (MARUTI SUZUKI SWIFT MODEL) ^Open

My name is Sumit kumar writing this complaint against the maruti suzuki company regarding not to open of airbag during heavily met accident . I purchased the maruti swift model no LDI optional on **/**/****. I met with heavy accident on **/**...

Aug 01, 2020 by sumit kumar

Cheating (Ampere Vehicles Private Limited) ^Open

The dealer cheated us. He didn't gave the scooty chosen by us on test drive. He gave another model of Reo ampere which had **km/hr speed. Further said that all the rest Reo scooty have the same speed. The scooty after purchase on **.**....

Jul 31, 2020 by Tina mohapatra

Refund not received (Zoomcar india limited) ^Open

I was booked zoom car on April **, **** and the booking id will be JP**N**H*T. Due to COVID-** I have cancelled my booking on **th July ****. Since it has been more than ** days I didn't get my refund amount....

Jul 31, 2020 by Karthik

FAKE SERVICE AND ATTEMPT TO LOOT MONEY (SUSHEEL TVS SERVICE CENTER KUKATPALLY ) ^Closed

I Have Given my bike (Apache *** *v bs* **** model), for general service,chain noise, and tappet sound. and i left from there. same day evening *:**pm i got a call from mechanic(kaleem khan-**********)and he said that it is a bore problem it...

Jul 02, 2020 by P. NANDA KIRAN

Package not deliverd (Mahindra Two Wheelers Limited) ^Closed

> wrote: My product has reached the delivery agent but instead of sending my product to me for three days, I am called for three days only to be told that your parcel has arrived, if I do not receive my product on time, then I will ask you Wha...

Jul 01, 2020 by Raman Shukla

Bonnet paint got erased automatically on my tractor (Sonalika Agriculture Automation Private Limited) ^Closed

Dear sir, I have purchased sonlika tractor regs. No MH-** BE****, model DI-**Rx from m/s Alandi tractor mouda Nagpur in the name of Prakash wade in the year ****. But in **** bonnet paint got erased automatically at time of sarvcing. Dilar ha...

Jun 28, 2020 by Prakash chudaman wade

Overcharged (Uber Cab) ^Closed

I had booked cab for New Delhi Railway Station for Rs *** and after trip completion they charged Rs *** for the trip and i'm denied for refund in app. Please help...

Jun 27, 2020 by Jitendra Bhawesh

Cancellation of subscription itself taking more than 15 days (Zoom Car India Pvt Ltd Zap Subscribe) ^Closed

I have subscribed a car for a month and paid all amount, the subscribed car is not available now and I asked to cancel the subscription, but they are doing. For cancellation itself taking more than ** days, I think they have started the company...

Jun 19, 2020 by Allam srinivasareddy

Faulty part (Royal Enfield) ^Closed

After three days the service centre said there is porblem with the canister of a bike that has run **** km and only for * months. Reson being I filled too much full. Max I filled Rs ***. How is that too much. What's the point in keeping such ...

Jun 19, 2020 by Don Caeiro

ZOOM CAR refund delay (Zoomcar India Private Limited) ^Closed

I have done * bookings in Zoomcar during start of May, booking ids JPS*N*Y*I, JPS*N**AF. My trips are completed by *th May and I haven't received a refund of my security deposit. As per previous customers of Zoomcar, they have been holding ref...

Jun 12, 2020 by Sateesh Kumar Korukonda

Security Deposit Refund (Zoomcar India Private Limited) ^Closed

I availed the service of ZOOMCAR on **nd May ****. even after ** days they have not refunded my Security Deposit. Worst Service and no response to either mail/Phone. Looks like they want cheat people using this COVID-** Situation Booking De...

Jun 03, 2020 by Hemath HS

LAKSHMI HYUNDAI MADINAGUDA hyderabad cheated (Lakshmi Hyundai ) ^Closed

Hyderabad LAKSHMI HYUNDAI MADINAGUDA two sales man has cheated * customers it came to light when customers came and paid rs ***** as advance for booking creta the customer and asked to deposit an amount of *.* lacs to pay online to the account...

May 26, 2020 by Nikhil Varma

Fake car sale (Hyndai I 20) ^Closed

I paid **** for buying the car by seeing Facebook .He called me to pay so that he can parcel me by Siliguri Army kuira.person send me all documents...

Apr 22, 2020 by Biman mondal

Refund pending from Zoomcar (Zoomcar India Private Limited) ^Closed

I have booked a Zoomcar for *st May but due to this lockdown I have canceled the booking, and Zoomcar showed me the refund of the entire amount will be credited to me for the same. I canceled the sam on **th and on the Zoomcar app it is showin...

Apr 03, 2020 by Aman chandak

Advance not returning (Talbros Motor ) ^Closed

I m giving **,*** rupees to TALBROS MOTOR near R K JAIN PETROL PUMP for buy a second hand car but for some financial problems I am not able to buy this. But they are not returns my money and pressured me to buy car...

Mar 05, 2020 by Charan kumar meher

Fraud by Maruti Suzuki (Maruti Suzuki) ^Closed

I had bought a Baleno Zeta car from NEXA, Sarona, Raipur Chhattisgarh.we matched the amount we paid and the total amount in the bills. They gave us different bills for RTO, Insurance and others. We asked them about the difference then they said...

Jan 29, 2020 by Ravindra Dewangan

Ford ecosport tyre issues with top end (Ford India) ^Closed

Since I bought ford ecosport **** top-end model, I'm facing the problem of tyre burst & mainly it's a threat to the life of people travelling with ecosport. Till now * tyres bursts in *****km travel and it began happening in just ****km. Now wh...

Jan 26, 2020 by Pratik Doshi

Number Plate not Installed after 2 months (Suzuki Motorcycle India Private Limited) ^Closed

This is to file a complaint against Arke Suzuki showroom RTO Headoffice Ahmedabad Gujarat. I have bought Suzuki Access *** on the *st of November. It's been more than ** days. Since then I have not received a call from the showroom for...

Dec 25, 2019 by Krutarth Joshi

Unethical Sales Practice (Concorde Motors (INDIA) Limited) ^Closed

My retired father decided to buy his first new car with his retirement money. He after thorough research of available brands in the market decided to buy Tata Tiago XM, because Tata had announced that it has upgraded all its variant with some n...

Dec 24, 2019 by Tushar Dalvi

Refund not provided (Concorde Motors) ^Closed

I had made the booking for a car but it got cancelled as the showroom was shutting down. for which I had paid the booking amount of ***** but now they are denying to refund the amount. they are saying that their employee did the fraud and had...

Dec 12, 2019 by Shubham Singh

Honda shocker Damaged (Harmony Honda Workshop ) ^Closed

Dear Sir, My Honda car has driven just ***** km and all my car shockers have been damaged in this short span of kilometers. I have purchased my car from Harmony Honda Workshop in Industrial Area, Mohali in year ****. Now Company is refusing ...

Dec 03, 2019 by Navjot Singh

Over charged by the service provider (Goyal Motors Pvt Ltd at Tara Devi Shimla) ^Closed

I purchased a celerio car dated Feb.**** from Goyal motors Pvt Ltd at Tara Devi shimla.I went there on dated **Nov.**** for my third service. I purchased a free service scheme package (MCP) from **** rupees,but I have lost my service book and ...

Nov 24, 2019 by Jogi ram

Showroom charged me extra (Balaji motors saswad) ^Closed

I left my Honda Activa for servicing and oil leakage problem then they said me the estimated cost is ****. And gave me bill of ****rupees I refused to pay the bill finally I paid **** but I still not satisfied because when I check the prices i...

Nov 22, 2019 by Bhushan Suresh khenat