How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Fake account (COIMBATORE AUTO INDUSTRIES) Open
Dear Sir, We want to inform you that, one account no.-************,Coimbtore Auto Industries,Branch-VADAVALI,IFSC-INDB*******.This account is using as false on the name of company and amount is being collected by the customer. Who is this pers...
Apr 23, 2022 by Amit Kumar Singh
For delivery of car after commitment inweek yet (Kumbhat Motors) Open
I had booked seltous car *.* Htx Diesel version costing **.** lacs .I had given check of * lacs as booking amount.They ask me delivery in * to ** weeks .It was booked on ** Jan ****.Dr Hanslata Gehlot.Now they're not giving me proper reply when...
Apr 09, 2022 by Dr Hanslata Gehlot
Vehicle sheej without any information pls release my vehicle (Chola Mandal Finance Companies ) Open
.*K&/ (?*G&( * *M*>* *H ? .H *M*@ (M&M* *A$M* -hgf M*>.- *K*> ,>* *K*M .*K&/ .H(G **/**/**** K .H(G (>*>/( *?**>*A* >(*A* (* K .K,>** (* H*> %@ d *G M*HM* *@&> %> d ?*.G *.** *>* *A* ,>@ > .H(G *K( *?/> %> *K( ...
Mar 28, 2022 by Shri Chandra
POOR SERVICING AND DUPLICATE SPARE PARTS (Vibgyor Automobiles) Open
I handed over my vehicle (Mahindra Scorpio S*+, Regn No. JH**AN****) to Vigyor Automobiles, Coimbatore in December **** for routine servicing. A total of Rs.*****/-( ***** + ***) ie Rupees Sixteen Thousand One Hundred Forty Six only was paid ag...
Mar 05, 2022 by SUNNY NAIN
Mismanagement of vehicle at service center (Tata Motors) Open
HandOver the vehicle for bodyshop and service work , received vehicle with damages .I paid **.* k including insurance. Sanath nagar concrode tata motors vehicle service is maintaining zero quality in service and recently moved Y juction in kukt...
Feb 03, 2022 by Rajesh Patibandla
Tata Nexon vehicle breakdown within 15 days of the purchase and second breakdown within 10 months (Tata Motors) Open
I had a Bad experience with a Purchase from Tata Motors. Suffered immensely both physically and mentally due to Service center and Company's Neglect.The Vehicle Tata Nexon which was delivered to me had manufacturing defect and the pre delivery ...
Jan 28, 2022 by NIKHIL KAKDE
Subject Fuel pump issue (Royal Enfield) Open
My new himalayan bs* gravel grey colour bought ** months back in tumkur royal Enfield showroom had starting issues , as service centre in Bangalore says it had fuel pump issue . I had travelled to banglore on weekend for work and my bike st...
Jan 25, 2022 by Muruli mohan
Sold a defective Car to me (Kia india) Open
Fatal Engine Mount Breakage of my Car on January *st near a Speed breaker on Tirupati-Chennai High way, with a close save from a deadly collision. The Car has been towed to “Hoshi kia Auto Pvt Ltd” Tirupati. Preliminary Diagnosis from the...
Jan 14, 2022 by D Madhu Sudhana Reddy
Quality issue (Hero Electric Vehicles Pvt Ltd) Open
Dear Sir/Madam, Im Narayanan. It Is To Inform You That I Have Purchased A Hero Optima Dual Battery in loan * Months Ago From Thanya Motors, Ayyappakkam, Booking Dated On **.**.**** And Tax Invoice Dated On **.**.**** And Motor Insurance Dated O...
Jan 02, 2022 by NARAYANAN
HERO ELECTRIC OPTIMA POOR QUALITY (Hero Electric Vehicles Pvt Ltd) Open
Dear Sir/madam, Im Narayanan. it is to inform you that I have purchased a Hero optima dual battery * months ago from Thanya motors, Ayyappakkam, Booking Dated on **.**.**** and tax invoice dated on **.**.**** and motor insurance dated on **/**...
Jan 01, 2022 by NARAYANAN
Car Not Delivered in time of Subsidy Benefit (Wasan Motors Private Limited) Open
We had booked a Tata Nexon EV with Government Subsidy of Wasan Motors Tata Chembur on August **th ****. The Sales Representative assigned to us was Mr. Mayur Shinde. We went ahead to book the Tata Nexon EV because he had claimed that we will g...
Dec 29, 2021 by Karan Raichura
Recived faulted vechile (Tata motors kashmir valley motors srinagar nowgam) Open
I received vehicle in faulted condition of tata motors n kashmir valley motors nowgam.....I went oll workshops bt all in vain only I hve to pay....I m not able to pay loan finance....plz help me out........
Dec 28, 2021 by Ajab gul bhat
Tata punch breakdown (Tata Motors) Open
I have been travelling with family (* adults and * kids), Car suddenly pulled towards left side and when I tried to balance it than it burst into the divider and went to other side road, when I came out and checked the car, * tires were flat an...
Dec 28, 2021 by Gaurav Kumar Singh
Extra Money Taken (Ola Cab Hyderabad) Open
My problem is money refund issue I have booked my outstation trip on Date:**-Nov-****@*:**AM Ride:CRN********** Actual kilometre-*** Time package-** hours Per kilometre-**.**/- Driver Allowance-***/- Booking fee-**/- Taxes-***/- Total...
Dec 16, 2021 by Talla Saritha
Bike not yet delivered (Revolt motors) Open
I have booked my revolt bike in the minth of March and it was told my bike will be delivered by sep **. Now it's been Dec and till I didn't get my bike delivered booking ID RV***-BLK-P***-SEP-OCT**-****** ...
Dec 15, 2021 by Yash saklecha
Faulty Car (Tata Motor) Open
My tata harrier broke down on *nd day itself. Service center suspected ignition issues and took possession. Now they are suggesting to change the entire wiring kit. More likely they are doing trial & error diagnostic. I’m not interested on th...
Dec 14, 2021 by Anshuman Sahu
COMPLAINT AGAINST M S M J MOVER TATA AUTHOISED SERVICE CENTRE NH2 PALASHDIHA DISTT PASCHIM BRDHAMAN (Tata Motor) Open
On **.**.**** at about **:** hrs due to suddenly rear left Tyre blast my Car rolled over left and the car got damaged. When I was going to my native place i.e. Payradanga under Ranaghat Police Staton from Asansol alongwith my family the acciden...
Dec 13, 2021 by GOKUL CHANDRA SARKAR
Tata Motors Delay in car delivery (Tata Motor) Open
I booked Nexon in Pune and was given the commitment of *.* months, written on the bill. It has been * months and there is not even a single update. I went to Twitter, Tata is hardly replying there. Contacted TATA customer care center, they a...
Dec 03, 2021 by Vineet thakur
Issue related to DPF DIESEL ENGINE (Ford India) Open
I am facing some issues in my car filter in which some carbon compounds are accumulated in the DPF of car. As the deposits get accumulated it makes engine power low and also gives warning on my car's instrument cluster. To clean the filter , th...
Nov 29, 2021 by Yash Bhandari
Deposit Not Refunded (Everest Fleet Pvt Ltd) Open
Vehicle was taken on rent with deposit paid of ***** and EverestFleet is not refunding actual amount even when I intimated their senior business leaders....
Nov 20, 2021 by Mitul Mayank
Refund not received (Zoom Car India Pvt Ltd) Closed
I cancelled my booking **th may, but I didn't receive my refund. Actually zoomcar refund policy * to max ** days, but almost * months gone ...
Aug 24, 2020 by Hari S
Fake bike seller (Ktm 200) Closed
In Olx, i seen an add about duke ***..That was priced about a **,***... And i deal with him for **,***.And he is Tell that send a *,*** for transport fee. I paid, but still i didn't get the bike. ...
Aug 24, 2020 by M Durga Charan
Refund amount (Zoomcar Private Limited) Closed
Im paid the subscription amount on till **/**/**** did not car received but cancel zap subscription refunded amount not received...
Aug 24, 2020 by P.yadagiri
No Refund by Zoomcar for more than 3 Months (Zoomcar India Private Limited) Closed
I had done a Booking with Zoomcar on **-**-**** vide Booking ID # JPS*NGJ*J and paid ₹ **,*** for scheduled Car Rental Service from **-**-** to **-**-****.Due to Covid-** scenario, I had cancelled the Booking well in advance on **-**-**** and...
Aug 24, 2020 by Saurabh Dadhich
Cheating and Not disclosing complete information (Cars 24) Closed
I am a Cars** customer, who bought a Hyundai i** Sports **** model from you. It was delivered on *th August ****. On *th August, I noticed issue with the *th gear of the car. On checking (at Hyundai Service Centre) they informed that the *th g...
Aug 24, 2020 by Abdul Samad Shaikh
New vehicle price fraud (SUZUKI TVS DEALER opposite to khangri petrol pump daragaon gangtok) Closed
Ex-showroom price is **,*** rs/- more in gangtok dealership as compare to siliguri dealership. They are taking full advantage of this PENDEMIC situation, which is not good at all....
Aug 20, 2020 by Karma bhutia
Bike manufacturing defect and no proper solution provided (TVS Apache) Closed
I have brought my apache rtr*** *v bike at moolakadi sbm showroom from day one I have facing many problems in my bike like engine noise sensor problem and lot of vibration and heating issues when I complaint to tvs customer care services they t...
Aug 19, 2020 by Jayaraj. R
Refund cancelled (Irontech two wheeler cover for Hero) Closed
I have purchased Irontech two wheeler cover for Hero on **th july ****. Due to poor quality and wrong product is delivered I have returned the product and return is approved. Return product is not getting picked up because they said there is ...
Aug 19, 2020 by Jabar V A
Sold damaged bike (HONDA 2 WHEELARS INDIA) Closed
On **/**/****, I have bought a Honda UNICORN at Sri R.K. Honda showroom (dealer code AP******),Rajahmundry, East godavari .A.P. After first servicing, immediately, I noticed that there was a failure of the battery as well as leakage of oil. W...
Aug 18, 2020 by D.s v. Abhishek
Deposit remaining money for vehicle deliver (Hero Honda Splendor) Closed
Good morning, today morning I got a call from a person saying that please pay remaining amount for vehicle deliver purpose and then we will deliver vehicle to your address. Payment **** ( fifteen hundred and one rupee ) paid through google pay...
Aug 17, 2020 by Sahil kumar
Service not recieved (Charan Motor Driving School) Closed
I have paid Rs.**** for driving license training. They did not provide full training and not receiving calls or text. Their office address is No ***, **th Cross, **th Main Rd, JP Nagar *th Phase, J. P. Nagar, Bengaluru, Karnataka ****** The ...
Aug 17, 2020 by Debojit Banerjee
Deposit refund not received yet (ZoomCar) Closed
I booked a zoomcar on **th July. It's been a month now and I still didn't receive the refund of the deposit yet. It's been a month now, and any emails to them have been in vain. Their customer care number is also not reachable. This is very un...
Aug 15, 2020 by Muhammad Tabish
Refund not received its been more than 4 months (Zoomcar India Private Limited) Closed
I booked a car (JPS*NK***) for jun*th .due to lock down ,I cancelled by booking on April * Nd or * rd. Earlier when I tried contacting them,they used to answer but later on ,they aren't answering to any of my calls and emails .I should get a re...
Aug 15, 2020 by Shanmukh sai
Improper Service (Cars 24) Closed
I have enrolled for online appointment for valuation of my car for selling. The service promised during enrolment was to provide quotation & price post inspection. It has been more than a week, there is no response from the company on email rem...
Aug 14, 2020 by Gyanender
Fraud post (Second hand vehicle scooty ) Closed
In Quicker, second hand vehicle selling platform a honda activa BS-IV *G under price of Rs ***** by name of BIJENDERA on several places, but when we are reached at his located palce then he asked for Rs **** as a gate pass (this the first stage...
Aug 03, 2020 by Ajit Singh
Refund and security deposit not received (Zoom Car India Pvt Ltd) Closed
I did * bookings on July * and ends at July * .... And I have cancelled * booking from it...... And within minutes I cancelled it but not received my refund till now... And another booking completed and ride also completed till now I doesn't ...
Aug 02, 2020 by Vivek ratna
Refund not received (Zoomcar India Private Limited) Closed
I had booked a self drive car from Zoomcar for a ride on ** Jun. Due to change in plans I had to cancel the booking and refund was generated on ** Jun **. Further I booked a fresh ride for ** Jun and finished my booking on ** Jun. Another ref...
Aug 01, 2020 by AH Naqvi
Refund pending (Zoomcar India Private Limited) Closed
Booking is cancelled bt refund is pending from * months no updates ...
Jul 27, 2020 by Shubham Dubey
BIKE NOT WORKING PROPERLY (Hero Motocorp) Closed
I bought hero passion pro from tanushka automobile on **/**/**** Gwalior Madhyapradesh. After just * days I face too many issues in bike *. Gear shifting issue *.left indicator beep not working *. I*s not working properly *. Unable to start...
Jul 27, 2020 by Akash Singh Rajput
fuel filter (Fleetguard Filters Private Limited) Closed
New filter sansor problem. Is not working ...
Jul 27, 2020 by Bansal motors
How to file a complaint against Company?
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Complaint filed against: Kurlon Mattress