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Sai Krishna Kanth Medapati filed complaint against Zoomcar India Private Limited on Oct 7, 2020
Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that within ** days, refund will be completed. Now it/s been more than ** days however my refund is not completed. When i called & tried to complain about the same to supervisor neither the call was escalated & my registered mobile no. is under blocklist by customercare. Very worst experience, feels like kicking them out for this kind of worst & painful service of keeping my money as a fraud.
Apology letter from company
Refund / Credit for purchase
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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