Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include old model delivered, worn out tires, registration issues, RC number not provided, damaged car supplied etc.

So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact the Car Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice.

Apart from this you can also file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Activa GJ 01 UY 3866 activa not delivered (Activa GJ 01 UY 3866 ACTIVA FRAUD) ^Open

Fon pe bat hui thi **********. Activa ke billty ke leiye **** rs google py karvaya lekin abhi deliverd nai hua h. Activa ka number GJ** UY **** hai.google pay ********** hai.please muje apna refund dilvaie....

Jun 21, 2020 by Jigar parikh

I booked new car before 4 month but car does not deliver yet (Sawan Hyundai panipat) ^Open

I had booked Hyundai creta **** on **th march **** but i wont get delivery till today . Every time I asked to dealer he use to say next time next time Its very irritating and time consuming......

Jun 20, 2020 by Arun kumar

Refund not received (Zoomcar India Private Limited) ^Open

I have completed my trip on **th may **** and i till now i haven’t received me security refund amount back. The policy say that amount will be reflected upto ** days and its **th day. Worst service i have ever seen. I dont know why it takes t...

Jun 20, 2020 by Abdul basith

Complaint against a car work shop (52 Fifty two motoring modification and restoring Koottanad po thrithala road mob ) ^Open

...

Jun 20, 2020 by Ranjith Km

Ola ride issue (Ola Cab Gurgaon) ^Open

I travel in Ola cab on **/**/**** . I pay the amount *** online but in Ola app money not received . Amount is deducted from my bank account . So I paid the driver cash ***. And also I do not receive any invoice of this ride . When I choose the ...

Jun 19, 2020 by Vinod Kumar

Refund not given on cancellation (Zoomcar India Private Limited) ^Open

Zoom Car booking BOOKING ID # JPS*NJ**F was between *th May **** to **th May**** for XUV*** AT. The cancellation was done on *th April ****. However till date no refund given by zoomcar. The customer care does not pick up phone, no call back by...

Jun 18, 2020 by Atul Jagotra

Hyundai Creta Not delivered and amount not refunding from last 4 months (Modi Hyundai India Pvt Ltd) ^Open

I had booked Creta MY ** Model from Modi Hyundai Kanjurmarg in the month of February. I had done all the Bank Payment and down payment. While delivery doing temporary registration came to know that actual model is MY **. So i had refused to tak...

Jun 18, 2020 by Shambhu Jaru

Cheeted (Jamkash Vehicleades Hyderpora) ^Open

I have been cheeted by jamkash vehicledes by selling an accendentle vehicle to me though they mentioned by written and oral that it is an non accendentle vehicle...

Jun 16, 2020 by Arshid KHALIL

Not refund my amount (Tata Moter) ^Open

I booked tata altroze in february **** with amount of *****. After that the salesmen named omveer sing dimand amount for more deposite. I gave him through acount transfer ***** and by cash *****. On june i said to him. Plz canclle my booking o...

Jun 16, 2020 by Mohd Anwar

Defected Product received (TVS) ^Open

Received a defected Vehicle. Below poor performance. Does not ride on inclined surfaces. Poor Torque like than of Scooty pep **cc. Milage is ** despite the performance, whereas they claim +. Starting Issues. Stops in the middle of the road. Sli...

Jun 16, 2020 by Shaik Mohammed Rizwan

Refund not received its been around 2 months (Zoomcar India Pvt Ltd) ^Open

I canceled my Zoomcar booking (booking id JPS*NKSYA) on **th April **** due to lockdown. I got the refund processed email on **th April **** (screenshot attached). As per the policy (which says that amount will be reflected up to ** days), ...

Jun 12, 2020 by Jyoti Prakash Mohanta

Not received refund from ZOOMCAR (Zoomcar India Private Limited) ^Open

Zoomcar was booked on travel to Udupi from Bangalore due to restrictions & corona pandemic we had to book & cancel * times. The customer support mentioned the payment has been initiated & will be in your account, * time they said after corona, ...

Jun 11, 2020 by Ramesha Narasimha

Saftey issue in SUV Car (Nissan) ^Open

Last year June i came from USA and bought Nissan Kick on **th June. The reason to choose Nissan as i was using Nissan Altima and Rouge since * years. So i choose Nissan Kick. After that i faced lot of issue with Nissan services here. When ev...

Jun 05, 2020 by Vivek gangal

Unnecessary challan (Honda ) ^Open

Today Dated: **-Jun-**** Challan No: HYD**EC********* at MOGALKANALA JUNCTION Unnecessary Callahan please check out and do the needfull...

Jun 03, 2020 by Suwarna jamane

Complaint against Volkswagen Ahmedabad for fooling (Automark Motors Pvt Ltd) ^Open

I PURCHASED THIS CAR IN THE MONTH OF AUGUST **** FROM AUTOMARK MOTORS PVT LTD WHICH WAS RUNNING A MONSOON SALE OFFER AND THERE WAS A DISCOUNT ON MY CAR LOOKING AT MY CAR WE BOUGHT THE CAR HOWEVER THE CAR STARTED GIVING TROUBLE AND WE SENT IT TO...

May 30, 2020 by Llewellyn Rozario

Regarding Replacement of Activa s damaged valve tube (Ceat Tyres) ^Open

I purchased activa's front wheel tube on *th march from Gurukrupa tyre & puncture which is situated under Sahaj flats, radhanpur road, mahesana******. After that i did not use my vehicle because of **nd march lockdown. Today i start to use but...

May 25, 2020 by Prakash patel

Refund was not even initiated within promised time (Zoom Car India Pvt Ltd) ^Open

Refund was not even initiated within promised time by zoom car and they have violated their own policy by saying error is there in system. Have spoken to ** diff ppl who gave all false dates for refund and finally one rude agent spoke and asked...

May 24, 2020 by Herrick wilson

Complain about car sell fake car and documents (Hyndai I 20) ^Open

I found an ad in Facebook.I paid **** through Phone pay and he did not send the car .He told me that car is in parcel in Indian Army parcel From Siliguri.But I called to back money but they did not pay...

Apr 20, 2020 by Biman Mondal

Falsely inspected car sold (Cars24) ^Open

*th Dec **** "Saw the Car Reva-I (KA** N ****) on Cars**.com Went through the inspection details mainly the condition of the vehicle that showed *-star and above in all aspects" *th Dec **** A CARS** representative by name Anjan Gowda c...

Apr 02, 2020 by Tejaswi

False committed by kun hyundai ecil branch (HYUNDAI) ^Open

Dear Sir/mam Kindly look in to this matter. I am trying to seek help through government organizations and as well as internationally as there is no solution received from the KUN hyundai, India. There was a false commitment given to ...

Mar 25, 2020 by Kiran babu karri