Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Papers not giving appropriately (Country Motors Royal Enfield) ^Open

I have purchased Royal Enfield, ***CC Bullet bike from Country Motors, Barasat and I want to give registration number myself but they have done this. And they have promised to replace my bike and till the date, they have not given this yet....

Apr 25, 2019 by Harendra Nath Mondal

Problem not yet rectified (Honda Bike) ^Open

I have brought Honda Activa *G from SRK Honda showRoom in January ****. After the first service onward we are having the starting problem. I mentioned in the *, *, *... etc services about this starting trouble. They serviced the vehicle and cha...

Apr 24, 2019 by Vinothkumar.M

Items not delivered (Boodmo.com) ^Open

मैने boodmo.com से अपनी गाडी mahindra XUV*** के लिए एक order place किया था ** march **** को। जिसका order Id #****/******* और मूलय ₹*** है।(Boodmo.com) we...

Apr 23, 2019 by Ehsaan Qureshi

Defect in the product (Tata Motors) ^Open

During *st Service of our Tata Tiago, I have noticed that if we view through a bottom portion (approx. ** - ** mm from the bottom of dotted sticker) the front windshield has a refraction view. This is causing more problem whenever I see over th...

Apr 22, 2019 by Keshava Prasad HR

Old model vehicle delivered (Vespa) ^Open

I had visited Jaydev Motor showroom in the month of February **** to inquire about new Vespa Elegante *** cc. They said we have a new stock of January **** model. So I planned to buy and purchase new Vespa Elegante *** scooter from Jaydev motor...

Apr 18, 2019 by Mohamed Salman Shingeri

Regarding the change of tyre (Goodyear Tyres) ^Open

As my earlier complaint on **/**/**** at Complaint no- **********. The Goodyear Dealer comes for inspection on **/**/**** and on checking the tyre he is saying that it is not coming in the insurance policy. The inspection person is saying that...

Apr 16, 2019 by AKASH VERMA

Not refunding my money (Pmg Motors) ^Open

I have done an advance payment for a * wheeler vehicle on dated **.**.**** to PMG Motors at Satichaura, Cuttack-******, Odisha. Further due to some monetary problems I can't buy the vehicle. After a few days, I went to PMG Motors and asked them...

Apr 15, 2019 by PADMA CHARAN SAHU

Bike issue not resolved (Honda Two Wheelers) ^Open

Last year after getting my bike cbr***r serviced from JKM Leela Honda Rakesh marg Ghaziabad. It started to make a disturbing noise in the engine. I went to service centre they changed a few parts but the sound started to come again after ** km ...

Apr 14, 2019 by Akash Chaudhary

Want the refund of my money (Mahindra & Mahindra) ^Open

Please help me one fraud company cheated me Mahindra and Mahindra Company. Their head office is in Delhi and their phone no is **********. I sent money to Mahindra Singh. ...

Apr 11, 2019 by Sasit nayak

Cheated by the company (Kawasaki India (orange Auto Pvt Ltd)) ^Open

I have purchased a Kawasaki Vulcan S **** Model (Orange) from Orange Auto behalf of my wife name and I paid full on-road amount as advance (*, **,***/- Six Lakhs twenty nine thousand one hundred fifty nine rupees) to Orange Auto Pvt Ltd on **rd...

Apr 06, 2019 by Suribabu Yalala

Delay in providing newly purchased vehicle documents (Nath Motors Pvt Ltd) ^Open

I am writing this formally to bring into your concern in this matter as I am highly impacted and it's making a lot of inconvenience in my daily routine and made me mentally disturbed. So I am hoping for a positive revert. Let me highlight a few...

Mar 07, 2019 by Paramjeet Singh

Car not delivered (Tata Motors) ^Open

I have booked Tata tigor car at marigold motors bhandup on **th April with an amount of rs.****. **%Car loan passed through icici bank bhandup branch and dd disbursed to marigold motors on **th May **** After repeated calls to dealer there is...

Jun 04, 2018 by Paresh chheda

Regarding wrong service and information (Royal Enfield) ^Open

मैंने */**/** को Apna bullet Arjun automobile Daltonganj Jo ki Royal Enfield ka authorised Service centre hai centre mein servicing ke liye diya tha mujhe ** no **** ko gadi servicing Kar Ke Wapas ki Gayi aur mujhe bataya Gaya k...

Sep 12, 2017 by Priyank tiwari

Delay in refund of loan amount (Kosi Automobile Pvt Ltd) ^Open

I booked car on **-**-**** from Kosi Automobile Pvt Ltd. Applied for car loan from Axis Bank, Pune and got it sanctioned. The loan amount was disbursed on **-**-****. Due to family reasons I had to cancel the booking. Approached bank for loan c...

Jul 05, 2017 by Shubham Sanu

Refund of money () ^Open

**-**-**** is my sister marrige and for gifting her a car we booked a ( eon white color car) By giving a booking amount of rupess **** (five thousand rupess) vied recipet no. A***** Dated:**-**-**** The company commited us to give us t...

May 25, 2017 by Ashish kumar