Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Bike tank got completely damaged (Nobroker) ^Open

I opted from shifting service from Bangalore to West Bengal and in the process the petrol tank of my bike got damaged by nobroker packers and movers. When I Lodged a complaint, they are telling they will be able to provide a repair cost of Rs**...

Feb 06, 2024 by Shubham Kanjilal

Material substandard abnormal price frequent complaints on clutch kit (David Barnabas Retd Tahsildar) ^Open

I am **yrs old and my wife **yrs old, we bought a car MG Hector plus sharp for Rs.**,**,*** in Jan, **** to travel comfortably . The car is driven by either me or my daughter. We had problem of Hard gears or clutch problem in May ****, took fo...

Feb 04, 2024 by David Barnabas

Sold second handusedtest drive vechileold manufactured vehicle (Tata Motor) ^Open

I purchased Nexon Petrol Kaziranga car on **nd May **** from Ambala Cantt Metro Motor. That time I felt that there is some fishy with the body however the sale person guided me that he will do the touch during the service time. However after * ...

Feb 02, 2024 by Shivam Sharma

All car price paidoffered old and rough carnot returning money more than 20days just delaying (Tata motors tigor, Handler Wasan motors , Borivali, Mumbai, Maharashtra, Its just like mental torture) ^Open

=O prasad A sakale Mrs Rohini A Sakale we confirmed Tigor cng XZ plus, with Leatherette pack, and gave booking amount to Handler of Tata Motors Wasan Motors, Borivali, Mumbai on **/**/**, bank transfer *****/- *****/- *****/- *****/-cash an...

Jan 28, 2024 by Prasad Sakale

Jawa bike a very poor product (Jawa Bike) ^Open

I bought jawa **-*.* in august ****, and have driven only **** kms. The quality pf bike is so poor that there is some or the other issues with the bike. Now the company’s has shut down its operations from my city and the service centre is al...

Jan 27, 2024 by Pratham marodia

Old model of car delivered (NEXA MARUTI SUZUKI) ^Open

I purchase a New Car Nexa Ignish Sigma Model through Visual Motors Pvt Ltd Invoice No VMN/**-**/*** dt.**.**.**** Authorised Dealer Opp Rabari Colony , BRTS bus stop , Naroda National Highway , RAbaricolony, Ahmedabad-****** (Gujarat) against...

Jan 25, 2024 by ANILKUMAR RASIKLAL DASADIA

Used car sold by Tata Motors (Tata Motors) ^Open

I purchased the car from Tata Motors authorized dealer on May ****. During the PDI and Delivery i shared images of dent, paint issue and spot on the car for which Sales executive assured me that they will resolve the issue during service, howev...

Jan 24, 2024 by Shivam Sharma

DEFECTIVE CAR TATA HARRIER DELIVERED (Tata ) ^Open

I opted to buy the latest version of TATA Harrier Car from Muthoot Tata, Kollam. Entire payment was made on **rd Dec **** and Vehicle was delivered on **rd Jan **** at **** Hrs. During delivery itself we noticed water ingression in tail lamp an...

Jan 22, 2024 by SAYUJ DAMODHARAN

Refund (Mahindra First Choice) ^Open

sir mene **-**-** ko second hand swift book ki thi Mahindra first choice (good car ) gohana se jiska total price YouTube sarthi automobile ki vedio me *.** batya gya tha mene ye gadi gohana jakar book krdi eshi rate me gadi nmber hr**ek**** m...

Jan 20, 2024 by somveer

Burnt bike not replaced (Pur Energy Private Limited) ^Open

My pure electric bike was burnt while charging. Instead of replacing the bike they have repaired it and bike condition is not road worthy....

Jan 08, 2024 by Pottabathina bala bhaskar

More than 6 months old manufactured car with lots of problems (Morris Garrages India) ^Open

I booked the new MG ZS Astor Savvy CVT car from Om Automotors Pvt. Ltd. Kota, Rajasthan (A dealer of MG Motor India Private Limited) on **th September **** with a waiting period of about ** days. On enquiring about the date of manufacturing of ...

Jan 07, 2024 by ARUN KUMAR GAUTAM

Exide battery in bad condition still in warranty but not getting help (Exide Batteries) ^Open

Exide battery that came with new tata nexon car has been giving me constant trouble, so far called roadside assistance *+ times for jump starting car. The battery is still under warranty but exide keeps saying battery is in good condition....

Jan 02, 2024 by Naveen Krishna Kesari

Neglegance and slow work by Mohan Kia Ambala and unavailability of parts (Kia india) ^Open

I met with an accident after **days getting a new car on the highway and Insurance approval its been a month now that i am waiting for my car repair as engine was ok as per Mohan Kia ambala everyday i am asking the feedback from them they say ...

Dec 29, 2023 by Siddharth Verma

Service not done (Jawa ) ^Open

Recently, my vehicle got a problem of “Engine Oil Leakage in “Head Leakage”, Bore Kit Leakage & Oil Mist in both Silencers” As a result, I handed over the vehicle on **-**-**** with a personal request on "Bright Auto Motives showroom",...

Dec 15, 2023 by CH Rameshbabu

Wrong service delivered (Tata Tiago XZ Plus ) ^Open

I am facing issue in tata tiago xz+ accelerator. The car give up the acceleration while running.. After giving the car in thane authorised service centre for * times tha company did not able to solve the issue. My car is useless. ...

Dec 04, 2023 by Sarvesh vikas kanekar

Tata Nexon XZ HS Faulty Engine (Urs Kar Service Centre Private Limited) ^Open

Reaching out to Voxya after months of stressful telephonic and email communication with Tata and Urs Kar officials, attempting to resolve issues with my one-year-old car. I'm writing to express my deep dissatisfaction and concern regarding the ...

Nov 27, 2023 by Muthamma KM

Car damage done at service center less than one year vehicle (Kia Automotive ) ^Open

Service center agent did pick up for vehicle service and did the damage in service center by service team.it is kind of damage driver side.they said they replace the damaged parts.but this is new car with less than a year and if parts replaced ...

Nov 23, 2023 by Koteswararao

Cer booking ke the full payment ka bad daelavery nhi ke ha (Jagmhan moters) ^Open

Mane**/**/****ko jagmohan moters par Swift zxi CNG book ke thi jise ke full payment **/**/** ko ke the**/****tak delivery agerment tha jo**/**** tak delivery nhi ke ha muja dabel payment vapis karne ka bare ma...

Nov 21, 2023 by Kitab kaur

Fraud mechanic and fake bill Palani (Provide Motors ) ^Open

I given my car for service after stuck in road Breakdown on **/**/** .I toe my vehicle to nearby workshop for fuel leakage through injectors .After few he started calling for money . With out scanning he started Asking *****.. actually on ** /...

Nov 20, 2023 by Nishad

Torture by Tata employees (Tata Harrier Dark Edition) ^Open

My registration number MP**CM**** IN ** MONTHS @**k km my Tata harrier engine broken down car is in Tata frontier workshop in Karmeta Jabalpur. Service manager Mr. Manoj bhatt told me that it will not be covered under warranty(while it is) bu...

Nov 06, 2023 by Peeyush Khare

Faulty part (Royal Enfield) ^Closed

After three days the service centre said there is porblem with the canister of a bike that has run **** km and only for * months. Reson being I filled too much full. Max I filled Rs ***. How is that too much. What's the point in keeping such ...

Jun 19, 2020 by Don Caeiro

ZOOM CAR refund delay (Zoomcar India Private Limited) ^Closed

I have done * bookings in Zoomcar during start of May, booking ids JPS*N*Y*I, JPS*N**AF. My trips are completed by *th May and I haven't received a refund of my security deposit. As per previous customers of Zoomcar, they have been holding ref...

Jun 12, 2020 by Sateesh Kumar Korukonda

Security Deposit Refund (Zoomcar India Private Limited) ^Closed

I availed the service of ZOOMCAR on **nd May ****. even after ** days they have not refunded my Security Deposit. Worst Service and no response to either mail/Phone. Looks like they want cheat people using this COVID-** Situation Booking De...

Jun 03, 2020 by Hemath HS

LAKSHMI HYUNDAI MADINAGUDA hyderabad cheated (Lakshmi Hyundai ) ^Closed

Hyderabad LAKSHMI HYUNDAI MADINAGUDA two sales man has cheated * customers it came to light when customers came and paid rs ***** as advance for booking creta the customer and asked to deposit an amount of *.* lacs to pay online to the account...

May 26, 2020 by Nikhil Varma

Fake car sale (Hyndai I 20) ^Closed

I paid **** for buying the car by seeing Facebook .He called me to pay so that he can parcel me by Siliguri Army kuira.person send me all documents...

Apr 22, 2020 by Biman mondal

Refund pending from Zoomcar (Zoomcar India Private Limited) ^Closed

I have booked a Zoomcar for *st May but due to this lockdown I have canceled the booking, and Zoomcar showed me the refund of the entire amount will be credited to me for the same. I canceled the sam on **th and on the Zoomcar app it is showin...

Apr 03, 2020 by Aman chandak

Advance not returning (Talbros Motor ) ^Closed

I m giving **,*** rupees to TALBROS MOTOR near R K JAIN PETROL PUMP for buy a second hand car but for some financial problems I am not able to buy this. But they are not returns my money and pressured me to buy car...

Mar 05, 2020 by Charan kumar meher

Fraud by Maruti Suzuki (Maruti Suzuki) ^Closed

I had bought a Baleno Zeta car from NEXA, Sarona, Raipur Chhattisgarh.we matched the amount we paid and the total amount in the bills. They gave us different bills for RTO, Insurance and others. We asked them about the difference then they said...

Jan 29, 2020 by Ravindra Dewangan

Ford ecosport tyre issues with top end (Ford India) ^Closed

Since I bought ford ecosport **** top-end model, I'm facing the problem of tyre burst & mainly it's a threat to the life of people travelling with ecosport. Till now * tyres bursts in *****km travel and it began happening in just ****km. Now wh...

Jan 26, 2020 by Pratik Doshi

Number Plate not Installed after 2 months (Suzuki Motorcycle India Private Limited) ^Closed

This is to file a complaint against Arke Suzuki showroom RTO Headoffice Ahmedabad Gujarat. I have bought Suzuki Access *** on the *st of November. It's been more than ** days. Since then I have not received a call from the showroom for...

Dec 25, 2019 by Krutarth Joshi

Unethical Sales Practice (Concorde Motors (INDIA) Limited) ^Closed

My retired father decided to buy his first new car with his retirement money. He after thorough research of available brands in the market decided to buy Tata Tiago XM, because Tata had announced that it has upgraded all its variant with some n...

Dec 24, 2019 by Tushar Dalvi

Refund not provided (Concorde Motors) ^Closed

I had made the booking for a car but it got cancelled as the showroom was shutting down. for which I had paid the booking amount of ***** but now they are denying to refund the amount. they are saying that their employee did the fraud and had...

Dec 12, 2019 by Shubham Singh

Honda shocker Damaged (Harmony Honda Workshop ) ^Closed

Dear Sir, My Honda car has driven just ***** km and all my car shockers have been damaged in this short span of kilometers. I have purchased my car from Harmony Honda Workshop in Industrial Area, Mohali in year ****. Now Company is refusing ...

Dec 03, 2019 by Navjot Singh

Over charged by the service provider (Goyal Motors Pvt Ltd at Tara Devi Shimla) ^Closed

I purchased a celerio car dated Feb.**** from Goyal motors Pvt Ltd at Tara Devi shimla.I went there on dated **Nov.**** for my third service. I purchased a free service scheme package (MCP) from **** rupees,but I have lost my service book and ...

Nov 24, 2019 by Jogi ram

Showroom charged me extra (Balaji motors saswad) ^Closed

I left my Honda Activa for servicing and oil leakage problem then they said me the estimated cost is ****. And gave me bill of ****rupees I refused to pay the bill finally I paid **** but I still not satisfied because when I check the prices i...

Nov 22, 2019 by Bhushan Suresh khenat

Faulty product and no proper service done (Maruti Suzuki) ^Closed

From second of purchase of new car received a problem as some noise from front shocker. Later, same has been replaced with accidental demo car. Then lost two tyres due to useless excuses about the alignment n balancing. In ****, after **k servi...

Nov 18, 2019 by Nitin saini

Faulty Engine from Ford (Ford ) ^Closed

I had visited to one of the showrooms in Bangalore Elite Ford, with an intention of buying a new car. I was introduced to the showroom manager who mentioned about the different vehicles and specifications. He also mentioned about a Demo Car whi...

Nov 16, 2019 by Ganesh

Damaged my car (Gomechanic Car Service) ^Closed

I had opted for a service of car standard service on **-**-****, of car no. DL *CAK**** which was miss printed as DL *C QK****, had an issue of ac s soon as my service got completed, the service men told me that it's just a minor problem migh...

Nov 14, 2019 by Parth

Booking amount not refunded even after approaching 15 times. (Advaith Hyundai belwadi mysore) ^Closed

Not refunding my car booking amount even after approaching ** times. From so many methods. I don’t have even one response from Advaitha Hyundai belawadi mysore. I have visited them to request so many times, even after that they aren't refundi...

Sep 29, 2019 by Sandeep h c

Car not serviced and no problem solved but paid Rs 26259 (The Auto Man Spa) ^Closed

I had radiator and some heating issues with my skoda octavia and I had a call from Gomechanic Guy called Vijay ********** and he said they have good experience with skoda octavia and also they can come and pick up the car and home delivery will...

Sep 28, 2019 by Abishek