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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Missing product in the package Closed
I received the product it was a set of two and one of them was Missing I logged a complaint, but they declined my complaint they say they have put it in there while I am not the only one who has received this product in which one is missing.. i...
Oct 06, 2020 by Sameeksha
Myntra - Quality check failed of the product Closed
I had purchased a * set of budhha painting from myntra worth Rs. ****/-. The quality of the product was very poor. So I had placed the return request. But Myntra told me to self ship the product. I had self shipped the product through India pos...
Oct 06, 2020 by Himani
Myntra - Purchased item not delivered Closed
I have purchased one anouk kurti from myntra and when I was out of station due to some emergency covid situation the status changed to delivered in my app but no call received from their end. This was the first time I didn't get the call before...
Oct 05, 2020 by Anshika jaiswal
Myntra - Returns and refunds not accepted Open
This message is regarding purchase done at Myntra online shopping. I had purchased a Carlton London black women footwear and Nike shoes. As both were not fitting me and my husband also unhappy with the packaging and product we requested return ...
Oct 05, 2020 by Nanditha T N
Myntra - Refund Not received Closed
When I've raised a Request for return the delivery boy called me on **th Sep that I will receive the product tomorrow and then on **th Sep he picked the product for return and on next day I received a msg return request has been declined since ...
Oct 05, 2020 by Shubham singh
Myntra - Refund not received Open
It's been more than a month approx ** days, I haven't recieved the refund. Asking me * days * days and so on by telling this they have passed more than a month. I need my refund. I need my money....
Oct 05, 2020 by Chitra
Myntra - Received empty box instead of watch Open
I had ordered a Daniel Klein watch from Myntra. After delivery on *nd Oct when i opened the packet the inside box was all open and there was no watch inside. I must have opened the pack in * -** mins of receiving the parcel and i immediately ca...
Oct 04, 2020 by Alna Kurian
Myntra - Received an empty watch box Open
I ordered Michael Kors watch (model no. MK****)(Rs ****) on **th September **** and the package was delivered to me on **th sept **** at around *:**pm.The packet looked completely normal from outside but when i opened the parcel, the box inside...
Oct 04, 2020 by Alisha Jain
I had bought a product from myntra and paid using Pay on Delivery. At first I used my atm card to do the payment but as it was not getting processed, I used my UPI pin and then the transaction was successful. Later after few minutes I received...
Oct 04, 2020 by Dipraj Bhattacharjee
Myntra - Failed Transaction on www myntra com Open
While booking an item of Rs.****/- the transaction was failed twice and the amount is deducted from my Bank account but the item was not booked....
Oct 03, 2020 by Dinesh Chandra Yadav
Myntra - Return request rejected Open
I ordered white shoes from Myntra. When i opened it , the shoe was damaged a little from inside. So i placed a return request. But they put it on hold and then after some days they didn't replied me and then suddenly they just rejected it. Di...
Oct 03, 2020 by VIBHUTI BHATT
Myntra - Extra money deducted from my bank account by myntra Open
On *rd october,**** the delivery guy of myntra attempted an order to deliver which i placed. The parcel was of rs ***. I paid him via by debit card and took my parcel. Later he came back saying he didn't receive the amount. I was in hurry so i...
Oct 03, 2020 by Asmita maity
Myntra - Refund not recieved Open
Sir, it's been more than a month I'm waiting for the refund for my * products and after every * days they ask me to wait for **-** hrs and it is going from last one month. Myntra is not providing my refund....
Oct 03, 2020 by Chitra
Myntra - Wrong item delivered Open
I had ordered a navy blue Mark and Spencers Night suit from Myntra.com and I received a purple check top. I had therefore placed a return request. The delivery executive said that the item is not as placed. I told them that this is exactly the ...
Oct 03, 2020 by Raghav Prasad
Myntra - Wrong item delivered by myntra Open
Hello I have ordered a US POLO JACKET and they have delivered a rs ****, arrow t-shirt to me.. I have been waiting for close to ** days but as of now they have not helped me and just extending my date further Please either help me with replac...
Oct 02, 2020 by MANU NAIR
Myntra - Haven t received my refund money yet It s already been a month Closed
It's already been a month and i haven't received my refund money yet. They asked me to wait for *-** working day's. Whenever I called them, they make vague excuses. Being a Student ₹***/- is very much worth for me. And fyi i didn't cancelle...
Oct 02, 2020 by Misum Nyodu
Myntra - Myntra return on hold Closed
I returned sandals which I ordered from Myntra within * day. Yet the product is on hold due to quality issues. The product which I received was not upto the standard which I expected so returned it ASAP. The pickup guy also checked the pr...
Oct 01, 2020 by Piyush
Myntra - Received an empty box Open
I ordered Michael Kors watch from Myntra on **th September **** and received the parcel on **th September **** around *:** pm. When I opened the box , it was torn from inside and there was no watch in the box , that is , I received an empty bo...
Oct 01, 2020 by Alisha Jain
Myntra - Package not picked up due to they cannot find serial no Closed
On **th sep i have ordered a tshirt from myntra but after I received the product I found that the product is not exactly the same as shown in the picture so i thought to return it. On next day of delivery I make the return or refund request and...
Sep 29, 2020 by Subham Sarlar
Myntra - Wrong product delivered Open
I have ordered Capresi Hand Bag & got Gents Trouser. now nobody picking phone in customer care & not refunding my money....
Sep 29, 2020 by Neeti
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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