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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - My product has been picked up successfully but i havnt recieved my refund Open
I have ordered a H&M jeans and returned due to size problem. my item was picked up successfully but i hvnt recieved my refund yet and its has been around * months now.I have complaint multiple times to them but they resolve the queries on thei...
Sep 15, 2020 by Aman Yadav
Myntra - Regarding refund Open
I bought a trolley bag from myntra on ** August **** . The delivery date they said was around * or * September but it didn't reached me. I wanted to call them but couldn't reach as there is no way to contact them through phone . I texted but th...
Sep 14, 2020 by Chaman Singh
Myntra - Refund not received Open
I cancelled an order on **/**/**** and refund was initiated on **/**/**** for the same and I was supposed to receive refund upto */**/**** but even till date I have not received my payment ...
Sep 13, 2020 by Owais Ahmad Bhat
Myntra - Unable to return product after collecting insider points by mistake Closed
Hi, I order Woodland shoes from Myntra in order to gift a relative of mine and planning to return it due to size issue, i have already a ordered a new shoes from Myntra, but i am unable to return the Woodland shoes which i bought first as i h...
Sep 12, 2020 by Arbaaz Shaikh
Myntra - Defected product received Closed
Received defected product and company refused to return ...
Sep 12, 2020 by Ankita sharma
Myntra - GOT WRONG PRODUCT AND COMPANY IS NOT RETURNING THE PRODUCT Open
I HAVE ORDERED A SAREE FROM MYNTRA ON ** AUG **** I REVEIVED WRONG PRODUCT AND IT DOESNOT CONTAIN ANY PRICE TAG WITH IT AND NOW COMPANY HAD NOT ACEPTING THE RETURN OF THE PRODUCT...
Sep 11, 2020 by RISHANT
Myntra - Missing item in the order Closed
I have ordered four products from Myntra * trousers, * t-Shirt and * Shirt. Out of which * T-Shirt got delivered first. The second package suppose to contain two trousers and a Shirt but it had only one trouser and one shirt. Also the package...
Sep 11, 2020 by Nagarjuna Nampalli
Myntra - Myntra Closed
Hello my name is kunal chettri, **********, kunalchettri@gmail.com I ordered john players t shirt mens black v neck from myntra, and got it delivere don *th sep, I opened the packet on *th sep and found it very dirty , on *th sep *.** pm I rai...
Sep 10, 2020 by kunal chettri
Myntra - Wrong product delivered and the issue is not getting resolved Closed
I have not been able to log in to my myntra account for almost two weeks now .. every time I call they tell me that it will be taken care of in**to ** hours that never happens..I received only one product when it was supposed to be a set of two...
Sep 10, 2020 by Chahat bhatai
Myntra - Myntra is not taking back the product Open
I have request to Myntra for product return but they are not responding properly , i have all the image of product but result is nill. my no. is ********** Myntra means fraud so guys never purchase from myntra. ...
Sep 10, 2020 by Lovely Gupta
Myntra - Wrong product delievered Open
I HAVE ORDERED A JACK AND JONES BLACK JEANS, INSTEAD THEY SENT ME A HOODY JACKET FORM JACK AND JONES, I PLACED A RETURN COMPLAINT THE SAME TIME. AND EVEN SHOWED THE PACKED TO COURIER GUY, HE ASKED ME TO PLACE A RETURN REQUEST, AND LATER THESE P...
Sep 10, 2020 by Nitin sadana
Myntra - Myntra denied my return Open
I ordered a U.S. Polo Assn. Men Tan Brown Solid Leather Derbys. Instead a different product US polo slip on shoes was delivered to me. So I returned the item and asked for refund. They took away the product and then put it on hold for like ** ...
Sep 09, 2020 by Shashi
Myntra - WRONG PRODUCT DELIVERED AND MOREOVER MYNTRA HAS BEEN HARASSING Open
I HAVE ORDERED A JACK AND JONES BLACK JEANS, INSTEAD THEY SENT ME A HOODY JACKET FORM JACK AND JONES, I PLACED A RETURN COMPLAINT THE SAME TIME. AND EVEN SHOWED THE PACKED TO COURIER GUY, HE ASKED ME TO PLACE A RETURN REQUEST, AND LATER THESE P...
Sep 09, 2020 by Nitin sadana
Myntra - Return is not being picked up Open
I had ordered some items from Myntra for which I put the return request * times. From past one month I m putting return request again and again and it’s gets cancelled without any reason. I have contacted them so many times but no proper resp...
Sep 09, 2020 by Monika Attri
Myntra - Received a different product and Myntra not ready for return Closed
I've ordered for Fossil watch and got the perfume instead. After that I've raised the complaint with all the images of received product. But I got the mail stating that my request cannot be accomodated and the product they have sent is the corr...
Sep 08, 2020 by Yogesh Patil
Myntra - Wrong product delivered by Myntra and pick up Refund declined Open
I ordered Go color trouser from myntra on **July **** but received face masks in the packet on *Aug ****.The received item is still kept unused and packed.After multiple calls to myntra they denied pick up and refund for the wrong product deliv...
Sep 07, 2020 by Geeta sha
Myntra - Account block and credit in my myntra account Closed
Myntra has blocked my account with **** credit in the account now they are not restoring it i have done no of mails and calls but not solving the issue. They are fraud and do not want to refund my money....
Sep 07, 2020 by Parth
Myntra - Damaged Product delivered Closed
The product I recieved was damaged. I raised a return request saying that the product was damaged and mentioned the damaged part. They took the product from me and declined the request. They picked up the product from on **th aug. Till now I n...
Sep 07, 2020 by ABHAVYA VERMA
Myntra - Wrong Product delivered Closed
I had ordered * tshirts order number *******-*******-*******. this order got delivered on **/**/**** and i had paid Rs **** for it online. however when i opened the parcel i received * shirts of small kids sealed in a transparent packet. that m...
Sep 06, 2020 by Charandeep Singh Dhingra
Myntra - Status is not updated regarding order i cant return product Closed
I have received order but delivery status is not updated, and I can't return my product. And they have * day return policy. ...
Sep 05, 2020 by Nikhil parate
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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