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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Package from Myntra status is delivered but actually not delivered Open
I have ordered Ekart Update : Toteteca PU Sling Bag:Handbags and got tracking ID MYSP********** from Myntra, they said will be delivered before *pm today by Ekart delivery executive (call ***********, PIN ***). But it didn't got delivered so I...
Apr 24, 2024 by Yallanki Jyothsna Priya
Myntra - Myntra credit expird Open
Myntra credit is expired this is my money I'm not aware the date of expiry ...
Apr 23, 2024 by Aashish kumar
Myntra - Delivered without gift wrap Open
I ordered a shirt from myntra with gift wrap and an amout was charged for it ,but it was delivered to me without the gift wrap.I want refund of rs ** that was charged for the gift wrapping....
Apr 23, 2024 by Tanmayee kakati
Myntra - Missing item in package Open
I paid Rs **** for a package which consisted of * bed sheets and * pillow covers. I only got one set instead of two. After raising this complaint with the consumer helpline, they told me that they investigated the matter and according to them "...
Apr 23, 2024 by Rakesh Dubey
Myntra - My myntra account is deactivated with pending orders ans returns Open
Today when I tries to login my myntra account , I couldnt log in as it mentioned that my account is deactivated for security reasons while Many of the orders are still in shipment. Also, I have a return created wlrth Rs. ****. Upon contacting ...
Apr 19, 2024 by Megha gurung
Myntra - Regarding payment process Open
I paid two times for a single product onw on bar code of E kart and second on delivery agent's number via phone pay but after that neither the product delivered updated on myntra nor i received one time payment which is said to be refunded....
Apr 18, 2024 by kamna agarwal
Myntra - Myntra credit expiry Open
My myntra credit amount of Rs. ***.**/- is not being returned to me in the form of purchase or cash. Myntra says the money has expired as per their company policy, without any intimation from their part. This credit had happened during the peak...
Apr 18, 2024 by Anju Nair
Myntra - Poor services from myntra team Open
Hi Team, I have ordered the product of Nike Quest * textured running shoes. It delivered on *th April however it is updated as delivery failed. I raised complaint on **th April however since then it is still pending from customer service & e...
Apr 17, 2024 by Shivam Sharma
I have ordered * sarees from Myntra and facing * issues *. One saree got delivered but thr are few damages so requested return and Myntra not responding bcoz brand tagging is not thr. *. Ordered two sarees, * parcel recieved on **th April ar...
Apr 14, 2024 by Jayshri Bhandari
Myntra - Myntra Credit Expired Without Notification Open
My **** worth myntra credit got expired without any notification to me. I need my hard earned money back as I had purchased a gift card to add credit to myntra in exchange of money. It was not a corporate gift or a wedding gift that I should le...
Apr 13, 2024 by Yashraj Tahilramani
Myntra - Myntra partial missing item Closed
Ordered hrx tracksuit which contains sweatshirt and trackpant. Received sweatshirt and trackpant is missing....
Apr 08, 2024 by Deepjyoti Roy
Myntra - Myntra Account block Closed
Myntra blocked my account just after My order is dispatched. They told violation of fair use policy. But I have done nothing I just placed an order on Myntra and they blocked my account. And also telling they don't have any other option after t...
Apr 07, 2024 by Neeraj Kumar
Myntra - Myntra not accepting return telling serial number mismatch Open
I order spykar trouser from myntra and then return it but myntra not accepting return parcel and tells myntra tag loop number mismatch. I have intact loop tag and price tag still they repeteadly tells serial number mismatch....
Mar 27, 2024 by Ashutosh Gaikwad
Myntra - Wrong product delivered Open
I ordered the T shirt of HRX brand as it showed huge discount but I end up receiving the cotton underskirt with no tags no transparent polythene nothing. Total fraud I have raised complained but nothing helps. ...
Mar 21, 2024 by Mohinee
Myntra - Worng product not return Open
I ordered a shoes of adidas from Myntra but I got different design shoes of adidas from which I ordered then I complained about this to Myntra but they rejected my complain and saying that we cannot return this blazer...
Mar 16, 2024 by RAJESH KUMAR
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Parcel is not delivered Open
I have ordered one item from Myntra, but it was not delivered to me, though I got notification of order status - delivered. I had raise issue to the help center. They asked me to wait till *th of March, so they can investigate it. After that th...
Mar 08, 2024 by Rajat
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj
Myntra - Myntra Different package sent and then refuse to pickup Open
Myntra sent the diffrent brand, and the entire product was completely different from my product, so I immediately requested a return by selecting different product with a product image. When Ekart logistics came for pick up, the courier guy ref...
Feb 25, 2024 by Denzil
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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