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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Kurta set Closed
I ordered biba and sangria kurta set for my kids.The kurta sets are not fitting to my child .I raised a return requested delivey boy came and he took the parcel but next day he gave back my order and said you have to raise return request again...
Sep 25, 2020 by Tabish Rizvi
Myntra - Recieved a wrong product Closed
I ordered a ladies sandal worth ****/- but got recieved a kid's sandal worth ***/- .i have also contacted myntra customer care but they are not admitting their mistake and cancelled my return request. I want total refund....
Sep 25, 2020 by Mamta tomar
Myntra - I ordered something else but i got an order of someome else s and of different brand Closed
I am a customer Chitra of myntra. I ordered ladies Reebok shoes order no. *******-*******-******* but I received PUMA MAN SHOES order no. *******-************** whose owner named Vaibhav Singh golu. I have already complained so many times but t...
Sep 24, 2020 by Chitra
Myntra - Return is on hold Closed
i have ordered the shoes from Myntra not it comes a bigger size plus it was used. so delivery agent refused to take it. and put it on hold now there is no response. ...
Sep 23, 2020 by Anuj
I ordered Armani Exchange watch on **th July for this multiple payments got debited. After waiting a period of * month i didn't received the amount when contacted to HDFC bank they asked to raise the dispute after mail conversations they asked ...
Sep 23, 2020 by Irfan Shaik
Myntra - Myntra return package picked up but showing that it s not picked up and request declined Closed
The order was delivered on * nd September and returned on * rd September itself. But after the package was picked up did not get any messege or proof regarding the same. I contacted Myntra customer care to notify them this and they registered ...
Sep 22, 2020 by Aditya babu
Myntra - Received package empty Open
I have purchased fossil black watch CS****SETI worth rupees **** from myntra. Order no is *******- *******-*******.Payment is done from my myntra credit. On **th sept I received parcel. Parcel is completly packed from outside so I accepted ...
Sep 22, 2020 by mohammad arif khatuda
Myntra - Package picked up but showing that it is not picked up and return request declined Closed
My jack and jones t shirt was delivered on *th September **** and i decided to return it and i placed a return request on myntra. The next day the courier boy of xpressbees pickedup my package for return around *pm but at * pm the reported that...
Sep 21, 2020 by Akhilesh Thakur
Myntra - Wrong Product Delivered Open
I have placed order for four shirts on **th August **** on Myntra.com. Order ID: *******-*******-*******. Description of items is as below. (*) Mast & Harbour Men Mustard Slim Fit Solid casual shirt (*) Roadster Men blue regular fit faded deni...
Sep 21, 2020 by G Krishna Kanth
Myntra - Wrong product delivered Closed
I ordered a ESPRIT women shirt in s size and received a cotton world shirt in xs size....
Sep 20, 2020 by MukulAhuja
Myntra - No Refund Received Closed
I order *th Sept ****, after * days received message your order has been cancelled due to technical issue. As per their refund policy it should be return in *-** days. But still no refund received in account...
Sep 20, 2020 by Manuj
Myntra - Amount Charged Incorrectly Not Being Refunded Open
I would like to express my utmost disappointment with Myntra operations and customer service. To give a background, I had attempted placing an order thrice with Myntra on **th of Sept, however, each time the transaction kept failing from th...
Sep 20, 2020 by Debjani Sarkar
Myntra - Wrong product delivered and the return put on hold Closed
I ordered a grey top of forever ** from myntra and got a dress from them which was in bad condition. When i retrurned, they put it ion hold. ...
Sep 19, 2020 by Kritika
Myntra - Package Returned but Refund not provided Open
Hello Sir, I have been using Myntra services from a long time. Recently i faced a problem regarding a return of a product that i bought. I placed the return request, the delivery boy approached me and picked up my order along with the bill. I ...
Sep 19, 2020 by Vineet Jain
Myntra - Did not receive courier charges for selfshipping the product Closed
As a part of return process, I was asked to self-ship a product by Myntra. Before self-shipping, I asked them will they be able to refund the courier charges and they promised to give the refund back in myntra credits within ** hours. But then,...
Sep 18, 2020 by Jatinder kaur
Myntra - Missing item in order Open
I have ordered * products in Myntra and it was my first order in Myntra. One product was delivered on *nd September and the remaining three of them were supposed to be delivered in a single package. The package got delivered on *th September...
Sep 16, 2020 by Nagarjuna Nampalli
Myntra - Wrong product delivered yet return request declined Open
I had ordered a Tommy hilfiger shirt from Myntra worth Inr **** on **th Aug'****. Upon receiving and opening the package a few days later I found that the product received was a wrong product of some other brand. The tags and barcodes were also...
Sep 16, 2020 by Vivek Parikh
Myntra - Return on hold Closed
Return id:- ********** On **th of sept, i receive my myntra package. When i open the box i see the product is fresh/ Unused/ All tags along, But a bit dirty from innerside.. ** times a place a call request but i didn't get call from myntra. An...
Sep 16, 2020 by Tahir Ahmad Bhat
Myntra - Return put on hold Closed
On **th of sept, i receive my myntra package. When i open the box i see the product is fresh/ Unused/ All tags along, But a bit dirty from innerside.. ** times a place a call request but i didn't get call from myntra. And after call time period...
Sep 15, 2020 by Shaziya
Myntra - Product delivered was fake and different from what i had ordered Open
placed an order for shoes on myntra on ** sep ****. on ** sep the shoes were delivered. once i opened the package, the shoes were of some local company and not what i had ordered. i initiated refund on the product the same day, the ...
Sep 15, 2020 by anuj chopra
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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