File a Complaint against Myntra
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Cash on delivery expired in Myntra credit Closed
I ordered some clothes on Myntra and paid cash on delivery. However the products were not satisfactory and hence I returned them. Without asking Myntra credited the amount to Myntra credits and then expired the cash. Please note that this was n...
Sep 02, 2020 by Neelam motwani
Myntra - Wrong product delivered and myntra is declining refund and pick up Open
Ordered go color trousers but received go color face masks in packet.multiple times complained to myntra custoner care but they have declined pick up and refund of the wrong item delivered to me.pls help...
Sep 02, 2020 by Geeta sha
Myntra - Refund not processed after successful return Closed
# ********************* "eCraftIndia Set of * Multicoloured Parrots Canvas Wall Art" . I ordered a painting on myntra shopping app for Rs ****. it reached on *st august. i didnt like the quality of painting n I placed request for return. they...
Sep 01, 2020 by gaurav
Myntra - Packaged picked up but did not receive my refund Open
The Ekart executive came on **/**/**** to collect both the dresses, I have given both my dresses and he went, now I only received refund for my one dress whereas I haven't received for the other one. I raised a complaint more than three times n...
Sep 01, 2020 by Ankit kumar
Myntra - RsProduct not returnable even it s defective Returned asked within 7 days of delivery Closed
I had purchased the product with full faith with Mytra but the product that I got was defective. Even I gave proof of defect and damage. The customer care is also not helping. I have filed a complaint within *-* days of the product I got. I nee...
Aug 31, 2020 by Khilan
Myntra - Refund related Closed
The refund amount is not credited to my savings account Without my request Balance is credited to Myntra wallet which i don't want it in Myntra credit I want my money back to my account...
Aug 30, 2020 by Rakesh Babu L
Myntra - Refund of Platform Handling Fee Open
Myntra has been charging Platform Handling fee for accounts that have high proportion of returns/cancellations, and I have been willing to pay it, but even when I didn’t keep any of the products they didn’t refund the fee. And, then they ad...
Aug 30, 2020 by Sarika Pritam
Myntra - Denial of pick up closing of unresolved query Closed
I had first ordered Tjori Women Taupe Woven Design One - Toe heel from Myntra on **th July **** which I had to exchange twice due to fit issues. The last exchanged product I received on **nd August was different from the pictures online and als...
Aug 28, 2020 by Srushti Rajyaguru
Myntra - Damaged products delivered Closed
I ordered two trolly bags..namely teakwood leathers and safari teal green from myntra.Both these were totally damaged and are very costly.I placed return request on **th august for them.My return requested was cancelled two times.Now they are m...
Aug 28, 2020 by Nida khan
Myntra - Package without product Open
I have ordered Tommy Hilfiger watch from myntra. When i received the product the cartoon was empty and there's no watch inside it. Customer care service is also not responding. Please help. ...
Aug 27, 2020 by Aman
Myntra - Product didn t delivered Open
I ordered * T-shirts on **/*/** with order no-*******-*******-******* through Myntra. However only received * T-shirts but Myntra app is showing that all * t-shirts have been delivered. Address for delivery was Delhi. The T-shirt having descrip...
Aug 27, 2020 by Abhishek Kumar
Myntra - Product damage Closed
Product recieved was jacket with stain they refused to exchange...
Aug 26, 2020 by Himanshi
Myntra - Credits not refunded Closed
I had placed my order with myntra on ** august of Rs**** of mast and harbour jeans .it got itself cancelled on ** august and the money which was debited from my myntra credit is not refunded till today. I had registered a complaint ,called cust...
Aug 26, 2020 by Iqra Moazzam
Myntra - Package not delivered Open
On * August I order * set of libas kurti. Delivery time : ** August Issue : Myntra cancelled the product when the price of the product is increased by Rs **** Order was confirmed and nearest to me On ** August a...
Aug 25, 2020 by Vikram Kumar
Myntra - Non refund of returned item Closed
Hello Sir/Amdam, I ordered Ishin blue and golden embellished saree amounting Rs. ***.**/-, however product recieved by me was some other saree of the same brand. I raised the return request same day by giving the actual reason that wrong item h...
Aug 24, 2020 by Santosh Tiwari
Myntra - Wrong package delivered Open
Wrong product is delivered with some other shipping address and delivery person is not ready to take it back...
Aug 23, 2020 by Yashi Garg
Myntra - Return declined for a defective product Open
I ordered a semi-stitched Lehenga Set from Myntra on **-Aug-**** which got delivered on ** Aug. A Defective and Bad Quality Product was delivered to me. Products is of very bad quality and on top of that doesn't have any branding or tags for ...
Aug 23, 2020 by Dilpreet Kaur
Myntra - Myntra neither refunding money nor sending product Closed
Since Feb'**, Myntra is not refunding the money for a "Shaftesbury Navy Blue Blazer" which I had purchased. I had returned the product since I found it inferior quality and was not looking like a new & unused product. The product was returned i...
Aug 23, 2020 by Ripple Gupta
Myntra - Wrong product neither exchanged returned Closed
Purchased saree (Saree mall) from Myntra and received completely different design than ordered. Myntra refused to accept return/exchange....
Aug 21, 2020 by Manvendra Dattatrey
So I had purchased one all about you women kurti from Myntra with order ID ********************* on **th of July , due to different variety received by me I had to return the product , the delivery person took the product on **th of July and k...
Aug 20, 2020 by Aesha Shah
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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