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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo - Cancellation issue with goibibo Open
Hello, I recently made a booking (purchase) through goibibo of an international flight from India to South Korea with Air Asia airlines. Because of the corona virus the airlines offered full refund allowance for cancellations done and I reques...
Mar 19, 2020 by Veda Pragna Yalamanchili
Goibibo - Unnecessary payment deduct inmy accoount Closed
i booked two tickets delhi to imphal pnr no.opbqch ticket price is ****/-but payment deduct in my account is ****/-and imphal to delhi pnr no. J*MHNA ticket price is ****/- but payment deduct in my account is ****/-. so pls help refund my payme...
Mar 19, 2020 by sandeep kumar
Goibibo - Airfare not refunded by Goibibo Open
We had booked our airtravel with Goibibo * .pune-chennai date **/**/** PNR LIJENR (spicejet SG-***) * .chennai-kuala Lumpur date **/**/** PNR L***VD(airasia berhad AK-**) * .Kuala Lumpur - Manila date **/**/** PNR L***VD (airasia Berhad...
Mar 18, 2020 by Deepika Bhutada
Goibibo - Flight cancellation by airline not refunded Closed
I have booked flight ticket from Kuala Lumpur to trichirapalli on **th and return back on **st March ****. Due to corono virus spread, India ban flights from Malaysia and my flights were automatically cancelled by air Asia. Now goibibo not refu...
Mar 18, 2020 by BALAJI ARUMUGAM
Goibibo - No response of Goibibo on ticket rescheduling cancellation due to Coronavirus Open
I booked a ticket with Goibibo for my father on **st Jan **** from Delhi to Dubai. His journey is on **th March **** & as now we received information from UAE visa department that visas are being cancelled for all tourists, I tried reaching to ...
Mar 18, 2020 by MOHIT BHATIA
Goibibo - Full refund not done even due to corona virus scare Closed
I booked flight tickets from Delhi to Nagpur for the **th of March **** and return from Nagpur to Delhi on **th March **** for my wife and son. Unfortunately I had to cancel the ticket on **th March **** due to the increase in corona virus case...
Mar 17, 2020 by Vinod Nair
Goibibo - Service not provided which I paid for Open
I booked universal studio singapore activity from goibibo which had following inclusions : - Entry ticket for universal studio - One way shared transfer - Guaranteed skip the line Guaranteed skip the line is provided through express pass ...
Mar 17, 2020 by vikas bhardwaj
Goibibo - Airline ticket not be rescheduled Closed
I have booked tickets from Delhi to Dubai through GoIbibo for **th March **** and Dubai to Delhi on **th March ****. The PNR for the same is KTL*AF. Due to Coronavirus outbreak I would like to reschedule my booking for a later date for which I ...
Mar 16, 2020 by Anashwara
Goibibo - Refund not initiated Open
I had paid money to book two tickets from Howrah to Kanpur via Rajdhani Express on **rd February **** from GoIbibo app.However,they were not able to book the train from IRCTC and hence were supposed to instantly initiate refund.They provided an...
Mar 15, 2020 by Rishav Giri
Goibibo - Refund against proposed cancellation of flight Closed
To save from global out-breaking of COVID-**, I frequently requested goibibo customer care executives to assist me to cancel my return flight ticket from Ahmedabad to Thailand and refunding me full amount against my proposed cancellation flight...
Mar 14, 2020 by Niraj Madhwani
Goibibo - COVID 19 Flight official site refunded full 100 money but goibibo hasn t Closed
Hi, I have booked a flight from Goibibo site From Germany to Jaipur on ** March ****. But due to Corona virus the flight got cancelled for march **** month. Even on flight official site Kuwait airlines shows that they have refunded full mon...
Mar 13, 2020 by Vipul Malhotra
Goibibo - Airline ticket Refund from IBiBo due to Covid 19 Open
Due to recent outbreak of COVID-** virus , I wanted to cancel my airflight Air Asia to Bali Booking Id: SEA*********** which after several busy call attempts they gave me an option to do it through chat window. Chat experience being very poor ...
Mar 13, 2020 by VINCENT DSOUZA
Goibibo - Flight refunded full money but goibibo hasn t refunded Closed
I was travelling to Vienna from Delhi through indigo airlines. Due to a glitch from the airline they refunded the full amount. I called goibibo **-** times in * hours and was on hold to talk to the operator for ** mins on one call and around...
Mar 12, 2020 by Garima Jaggi
Goibibo - FLight cancelled by airline no refund provided Open
Airline has cancelled my flight however the refund has not been initiated by Goibibo the airline says to contact the agency through which booking made however Goibibo is not even answering the call just keeping on hold for more than ** mins and...
Mar 11, 2020 by Harsh Parakh
Goibibo - Not refunded Closed
I have booked bus tickets on goibibo. Because of my grandmothers health issue i'm unable to travel. They are not refunding my amount. My cancellation fee is 119.50...
Mar 07, 2020 by saikeerthi
Goibibo - Hotel booking cancelled by Goibibo but money not refunded after two weeks Open
Goibibo cancelled my hotel booking after charging full amount from me. They sent me an email confirming that refund will be processed within *-** days. No money credited to my account even after * weeks. why did they cancel my booking in the fi...
Mar 07, 2020 by Kumaresh Gupta
Goibibo - Unsafe unhealthy and dirty room booked through GOIBIBO Open
I booked a hotel to stay at Thiruvananthapuram, through GOIBIBO. The hotel was not at all clean, it was bad smelling, unclean toilet and dirty muddy water through pipes. I was not able to sleep due to mosquito roaming in room, prostitutes and g...
Mar 02, 2020 by JITHIN
Goibibo - Hotel Money Refund Open
I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read...
Feb 28, 2020 by Shaurya Sood
Goibibo - GOBIBO Wrong booking of DEL to CCU flight ticket for which loss and harassment Open
We booked ticket on **/**/**** (at **.** pm * days before journey date) for journey from CCU to DEL on **/**/**** by Flight AI** departure – **.** AM & for DEL to CCU on **/**/**** Flight No. AI-*** departure *.** AM. For which **,***/- was...
Feb 25, 2020 by RUBI GUPTA
Goibibo - Goibibo Scam Closed
I had booked an Kayaking in goa through Goibibo on the **th April **** for Rs ***.**, However when we went there the person incharge wouldn't allow us in because He told Goibibo hasn't made a payment for him. I tried to call Goibibo customer c...
Feb 21, 2020 by Anto
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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