Goibibo
- Hotel Money Refund Open
Shaurya Sood filed this complaint against Goibibo on Feb 28, 2020
I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read that Indian Government has advised to not travel to Singapore as it will be too risky and Singapore Government has made Orange Alert on there country. I raised the cancellation request for my flight (through Ease My Trip) and Hotel (through Goibibo). Though my flight was non refundable, they understood that the concern here is not personal but a national issue and they refunded my whole money. While i raised the request with Goibibo on Feb **th, they are still delaying and not raising my concern. I am very worried as my Hotel Money (Rs. *****) is with them and they are not returning whatsoever. I even asked them that even if they can't return then atleast they can book a hotel in India for me on my preferred place but they have not responded. I really need your help in getting my money refund.
Please find links of Indian Govt, Singapore Govt and the conditions of Singapore Hotels below:
Singapore Government imposed Orange Alert: https://www.moh.gov.sg/covid-**
Indian Government advisory on Singapore: https://www.khaleejtimes.com/coronavirus-outbreak/coronavirus-india-issues-travel-advisory-on-Singapore
Singapore Hotels not functioning **/*: https://www.straitstimes.com/singapore/coronavirus-hotels-closing-floors-shortening-service-hours-sending-staff-on-leave-to-cope
Regards,
Shaurya
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
Related Complaints
Goibibo - Refund is not credited Closed
My flight PNR H**BD dated **th march **** was impacted due to covid ** I have raised refund request on *st january ****. But they are not refunded my money instead they just extend the refund date again and again saying that airline has not a...
Feb 07, 2021 by samapti roy
Goibibo - Refund related Closed
I have booked flight ticket from Raipur to Delhi at ** January ****.during check in I have paid *** rupees for seat selection.but seat has not selected and money has deducted from my account at ** January.** days passes away yet my money has n...
Feb 02, 2021 by Amit
Goibibo - Refund not issued by goibibo Closed
Payment has been debited twice while booking flight SG **** from GWALIOR to JAMMU through Goibibo on ** Jan **. Screenshot attached for your reference for both the transactions. Also ticket attached for ready reference. Kindly look into the mat...
Feb 02, 2021 by Ankit Saurabh
Goibibo - REFUND OF AIR TICKET Closed
I had booked a return ticket in Kenyan Airways on ** March **** through GOIBIBO bookind ID TUATFVL*I. The booking has been cancelled due to covid restrictions. I have requested GOIBIBO for refund but there was no response regarding the same....
Jan 22, 2021 by RAJASEKHAR BINUMON
Goibibo - Goibibo Refund not received yet Closed
I had booked a Hotel for my trip in May'****. However, due to COVID, I had to cancel my trip. Post cancellation the amount of **,*** was credited to my GoCash account. Post that I have been trying to get my refund to my bank account for the las...
Jan 21, 2021 by Jaimeen Trivedi
