File a Complaint against Goibibo
Case Details
Personal Info
Resolution
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
Find the contact details of Goibibo to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
On **th August, I booked a return ticket from Bangalore to San Francisco to meet my sister and her family and be with my parents who were visiting San Francisco. The flight details were as below : Onward Journey – Bangalore to San Francisco ...
Dec 22, 2023 by Anand Sharma
Goibibo - Refund Open
We book SM Hives due to distance reasons we had to cancel, the refund was given the help contact is very unsupportive there is no way in the app to reach to them ...
Dec 14, 2023 by Darshita daga
Goibibo - Booking not confirmed but money charged Open
After * Days i was booked. One bus bikaner. To jaipur they showing me my booking is confirm nd mony alsi dedcute. My account but after thar ill go bus stop or going out of town but they told me your booking is not comfired there is no booking h...
Dec 11, 2023 by Ritu
Goibibo - Airline refund from goibibo com Open
I have booked tickets of may **** instead of November **** if now I am going for cancellation my hard earned ***** Rs got lost and still there is a time of more than * months this unacceptable & unreasonable ...
Nov 22, 2023 by Kashyap Desai
Goibibo - Airlines Ticket cancellation Open
Hi sir/ mam I had booked airlines ticket for * month before. The ticket to be cancelled without intimation from that company. The ticket cancellation report can be known from the airlines at this moment I am unable to traveled.next day I tried...
Nov 18, 2023 by Keerthana
Goibibo - Air ticket cancelation refund Open
Air ticket was cancelled by GoAir in May **** , but still have not received refund for this. *** of times have called customer care but no positive response was received. Booking Details: Travel Date : ** May **** PNR : G*M**M Route : ...
Oct 23, 2023 by Kumar Saurabh
Goibibo - Refund not issued Closed
I booked a room in hotel through goibibo's portal. The room shown in photos was different and didn't have space for * people. I requested them to either change room or issue a refund but they refused for both. Booking id- GH**************...
Oct 03, 2023 by Lakshay jain
Goibibo - Fraud under the name of Cancellation Charges Open
I Have Booked A Flight On The Smartbuy Website Through Goibibo Partner But Due To Unforeseen Circumstances I Had To Cancel My Flight And As Per Refund Amount Mentioned On Airline Website Goibibo Says That Airline Has Charged More For Cancellati...
Sep 02, 2023 by Yash kothari
I cancelled my bus booking (which was on *th aug) on *nd aug...then it showed me that refund will be credited with in *-*days(probably on *th-*th aug).and now it's **th aug and still I didn't get my refund.. it's been almost ** days...mu experi...
Aug 13, 2023 by Lipsa Panda
Goibibo - Money deduct but ticket not received Closed
So today morning I book a ticket on Goibibo app and I go to proceed to payment option and the payment is deducted but my ticket is not issue by Goibibo ...
Jul 22, 2023 by Ashish Ranjan
Goibibo - Money deduction Closed
I was using their app for the first time I was booking a train ticket so as I had done the payment the app closed automatically so as I reopened it no transaction was available in the history/booking and the refund is also not provided and I do...
Jul 20, 2023 by Abhay Pratap Singh Yadav
Goibibo - Didn t get refund Open
I have been booked a flight from Mumbai to Delhi for * may from goibibo the flight has been cancelled by airline and as per the terms and conditions they should refund my full amount back but it has been more than * months they are not refundin...
Jun 14, 2023 by Shaikh
Goibibo - Refund not initiated by company Closed
On * th of March i had book a bus ticket through Goibibo. But bus was cancelled by bus operator and informed me on call as well on Msg. After that o had raised a complaint on goibibo application and there now its showing complaint resolved but ...
May 24, 2023 by Shshank singh
Goibibo - Regarding refund of money Closed
I booked bus from Kolhapur to Mumbai through goibibo by paying rs-****.**. The bus timing was **.** am on ** may **** so as per their message I reached the boarding point ** minutes before and I contacted bus driver. He told me bus is late and ...
May 21, 2023 by Patil Digvijay Shamrao
Goibibo - Refund not credited Open
I reserved my flight tickets from the Goibibo platform on *rd May **** for * adult passengers for GoFirst Airlines (Mumbai - Lucknow) and then I cancelled my flight on the same day itself and chose the WALLET option for Quick and Hassel free re...
May 16, 2023 by Arunvi Singh
Goibibo - Misleading tarrifs Open
I booked hotel oyo flagship ****** heritage house thru goibibo pnr no ********** tariff ₹***. I confirmed with hotel a day earlier. But when I came to hotel they refused check in without paying₹****. Extra. Which in this hour of time with ...
Apr 11, 2023 by Kritika Jha
Goibibo - Fake promises from goibibo Closed
They promised me to give best room or otherwise ***% refund. If there is wall broken, pets inside room, leakage observed if customer book hotels through Gostay then there would be ***% refund. Now they are saying, hotels are apologising but ...
Mar 11, 2023 by Satish Thorat
Goibibo ID : HTLDVAWUHXXTFH*U PNR : ********** Hotel booked on ** Feb **** Your booking at Sreeniketanam Lodge from ** Mar **** to ** Mar **** for * guest(s) is confirmed. You have reserved * room(s) for * night(s). so i am requesting ...
Mar 10, 2023 by shivananda
Goibibo - Not available bed or room and booking was confirmed Closed
I file a case against goibibo tea. There is no response from goibibo team side till date. There is no room vacant in go stays varanasi. I booked a room by goibibo app for my parents but there is no room vacant. I want to cancel booking but t...
Mar 01, 2023 by Nikhil kumar singh
Goibibo - Refund not provided by go ibibo Open
My flight was cancelled by the airlines which is Air India. I raised a refund request to go ibibo as I booked the tickets through them but they are just telling Air India is not approving the refund request. And when I reached out to Air India,...
Feb 12, 2023 by Kabram Monisha
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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