File a Complaint against Goibibo
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
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Case Details
Personal Info
Resolution
Goibibo - Made a flight booking payment done but ticket is not confirmed Closed
I have made a flight booking on Goibibo from TIR to Delhi. The payment has been done, bit the ticket is not yet confirmed. It has been * days. Either confirm the ticket or give me my money pack. I have been trying to reach the support team. No ...
Feb 17, 2020 by Nitin Siddharth
Goibibo - Goibibo waiting more then 9 months for a refund Open
I have booked a flight (*W**) on the **/**/**** on Goibibo from Delhi to Bangkok and back. Jet Airways canceled their flights therefore a refund must be given by Goibibo to its costumers as in per the booking terms. On the website it is men...
Feb 13, 2020 by Artur
Goibibo - Booking to the rewarded hotel seems to be fraud Closed
I have booked flights round trip with th goibibo to jaisalmer. And as a reward got * night stay free which seems to be fraud. As i am unable to locate that hotel to book my free stay. They should not cheat people by promoting fake offers. H...
Feb 12, 2020 by Rinku shah
Goibibo - Fraud Case Overcharging customers Open
I am writing to escalate the issue with Goibibo in terms of the company overcharging their clients for a specific request. I made a booking through Goibibo from Dubai to Mahe and Mahe to Dubai twenty days back. I had to get the spelling corr...
Feb 04, 2020 by Harshita Bhonsle
Goibibo - Refund amount to a freezed account Open
Dear Sir/Mam This is to bring in your kind notice that I have booked a ticket through Goibibo on *feb **** at *:** P.m from karwar to jhansi at *****/- rs. The amount of rs *****/- was deducted through hdfc bank whose transaction wa...
Feb 04, 2020 by Sunchit kanchan
Goibibo - Refund not processed Open
Hi I am Ninto Nicholas, I have booked jet airways flight through GOIBIBO for onward ticket * May **** and return ** May ****. Connection flight between TXL - AMS - BLR. Total amount was INR *****. It has been * months I'm following up with GOIB...
Feb 01, 2020 by Ninto Nicholas
Goibibo - Unable To Locate Hotel Address Closed
I have booked the hotel "OYO Home ***** Elegant Stay" and couldn't locate the address. I have contacted Goibibo and they given a local number which is switched off. I have contacted * to * times to resolve this issue and at last ask them to re...
Jan 29, 2020 by Vishak N Kumar
Goibibo - Refund not processed Open
I didn't get my refund from goibibo ....
Jan 28, 2020 by Ritesh tiwari
Goibibo - Breach of Contract GOIBIBO Open
Room Issues - Dirty Linen, Broken Door, AC Not Working, Dampness, Room Size Issues, Wifi Issues Etc - HTL*R*T***. I have booked * Executive rooms ON **nd Dec, they failed to provide us that, here my request is to refund my money for all three r...
Jan 26, 2020 by Avijit Saha
Goibibo - Refund Open
I've tried to book a bus at Goibibo App my money got debited from Google pay but booking has not happened, I cannot contact Goibibo customer care also, the voice message is asking me to send email to gobusescalations@goibibo.com, sent but no re...
Jan 24, 2020 by Krishna Kumar
Goibibo - Umconfortable Hotel Stay Open
I reserve booking at COllection O Hotel. Details - CHECK-IN: Dec. **, **** CHECK-OUT: Dec. **, **** No. of Rooms: * and No. of Nights: * Room Type: Classic (*X) I reach Hotel on ** Dec, **:** Noon. The room was no ready and thus we ask...
Jan 20, 2020 by Vaibhav Jain
Goibibo - Refund not received Closed
My booking for Flight No. *E*** (DELHI to VARANASI with PNR VJ*HWJ (For PASSENGERS DINESH CHANDRA GUPTA AND MEERA GUPTA) for the date **/**/** was RESCHEDULED for departure from DELHI and was PREPONED from **.** PM to *.** PM. Since the same wa...
Jan 19, 2020 by DINESH CHANDRA GUPTA
Goibibo - Flight booked with wrong name by Goibibo Open
I booked flight tickets for * passengers (Passenger names - P*, P*, P*, and P*) traveling from Delhi to Paris on *th Feb **** on flight AF-***. I booked these tickets on *nd Jan ****, by calling telephone booking (Phone no. ***********) service...
Jan 14, 2020 by Gaurav Sood
Goibibo - Service and refund problem Closed
On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...
Jan 12, 2020 by ASHBIN BRITTO
Goibibo - Payment not refunded Open
I booked ticket via goibibo. Payment got deducted but booking got failed... unable to contact customer care. No reply on communication. Evidence: Axis bank PRN No.. ********** ...
Jan 11, 2020 by Deepak
Goibibo - Service not Provided as per commitment Open
We Have Booked Hotel In Goa OYO ***** Through Www.Goibibo.Com/ Booking Id No HTL*QURQQE Rs *****/- Check-In Date Was **th Dec And Check Out Was **th Dec. We Were * People Travelling From PUNE To Goa For Holidays. Check-In Was Given Delayed E...
Jan 10, 2020 by Pratik mulay
Goibibo - Refund for the canceled flight Open
I had booked Jet airways flight through Goibibo to travel from Milan to Bangalore (round trip). I traveled from Milan to Bangalore (transit in Paris). But I was supposed to come back to Milan on **th unfortunately Jet airways stopped their serv...
Jan 09, 2020 by Nandeesh Doddegowda
Goibibo - Refund Closed
I filed a tdr * months back for train sbp-band on ** aug. issue-Train diverted and not touching the boarding station . I have not got my refund amount yet and am unable to reach goibibo customer care support. ...
Jan 08, 2020 by Radhika Agrawal
Dear team, at **st night I have forgotten mobile in cab. We have received cab driver name as Ravi M B from goibo and we got Manju as a driver. car is diffrrent and driver is diff night itself I have raised complaint for whichrent Which i...
Dec 30, 2019 by Santosh kaddu
We have booked a hotel in manali from goibibo which is mountain nest...then when we reached at hotel hotelier said we have not any contract with goibibo...then we contact to goibbo then they shifted us to hotel highq which is also there in mana...
Dec 28, 2019 by Kamaljeet singh
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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