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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo - Refund Open
Pnr -izpptf ,there is no response about my refund amount from goibibo. Worst services. I booked my flight with goibibo I traveled one way on jan **th from yul to hyd. I rescheduled return ticket to april ** from airlines (goibibo not responded ...
Apr 19, 2020 by Billa nagaraj kumar
Goibibo - Incorret refund Closed
I had booked train ticket from goibibo(booking ID TRNAFJQQUAILJH). Train has been cancelled and Irctc has refunded Rs *** +Rs **** +Rs *** = Rs **** on ** March **** and i had paid Rs **** while booking train ticket through Goibibo. But Goibi...
Apr 18, 2020 by Sumit
Goibibo - Flight cancelled negligible refund Open
*. Please refer booking ID NDC**PRDT booked through goibibo. *. I have been refunded Rs ***/-for my ticket PNR NNRZWG from Delhi to Nuremberg on ** Mar ** out of Rs ***** paid. *. The reason for cancellation was because of cancellation of ...
Apr 18, 2020 by Aakash Bajaj
Goibibo - Int Flights Booking ID PNR AIR CANADA Closed
i was booked flight from Goibibo from DELHI to TERRACE CANADA travel date * april ****. due to COVID ** all flight schdule suspended by all countries. Goibibo sent mail to me that they will provide credit voucher that can i used in future for s...
Apr 17, 2020 by BALWINDER KUMAR
Goibibo - Refund amount not recieved Open
I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...
Apr 17, 2020 by Irfan Ahmad Patloo
Goibibo - Refund for flight cancelled due to outbreak of corona Open
I have had a ticket from manila to new delhi via bangkok Kolkata on ** /** march Having pnr no JG*FQH from manila to Bangkok... BPEWKE FROM BANGKOK TO KOLKATA TO NEW DELHI as per indian govt the flight bann from philipines (port of ori...
Apr 17, 2020 by Jamaldeen
Goibibo - Train booking done through goibibo Open
I had booked a train ticket from Udaipur to Jaipur for * th May ****. Due to the covid scare, we cancelled our travel plan, and so i cancelled my train ticket on ** th March ****. I have still not received the refund, though IRCTC has refunded ...
Apr 16, 2020 by Ashlesha Lonkar
Goibibo - Goibibo not giving me refund Closed
My Indigo flight from Aizawl to Lucknow via Guwahati was cancelled due to coronavirus. My PNR number is OQU*PR. Indigo has already credited Rs.**** to goibibo account. But goibibo being a bunch of fraudsters,is not giving me my hard earned mone...
Apr 16, 2020 by Ritvij Pant
Goibibo - Flight rescheduled eticket not received ticket shows booking in progress from last 20 days Open
I have booked flight flight ticket from Mumbai to Nagpur from goibibo for travel date **th march ****, But due to lock-down was announced on **th march to till **th april **** in country, i have been rescheduled to **th April ****, still am no...
Apr 16, 2020 by Rupesh Ramchandra Urkude
Goibibo - Flight cancelled but goibibo not giving full refund Open
I have booked a Etihad Airlines flight for April **th from COK to YYZ through Goibibo. Due to Covid-** situation, the airlines automatically cancelled the flight and when I contact goibibo for cancellation, they says I will be charged a **,*** ...
Apr 14, 2020 by GEORGE PAUL JOSE
Goibibo - Refund not received from Goibibo Open
I haad flight schedule from Blr-Sxr for **th April **** booked via goibibo.com per pnr #: wp*y**and I received email from Indigo airlines saying flight schedule is changed and offered to choose other flight or cancel at no charges on **th March...
Apr 13, 2020 by Irfan Ahmad Patloo
Goibibo - Goibiy No Refund Received Closed
i got this email ** days ago still mo refund received to my account the train got cancelled irctc already refunded to goibibo but they have not release the payment yey Dear Customer, We have initiated refund for your trains booking wit...
Apr 13, 2020 by Ahmed Khan
Booked through Goibibo for AirAsia from Bengaluru to Bagdogra with PNR JU*JFS. *> Goibibo's Gia auto chat has CANCELLED my PNR *> NO Refund received after so many days *> PNR stuck with my Passengers been removed from confirmed PNR ticket ...
Apr 13, 2020 by Shyamu BP
Goibibo - No resolution of refund Open
I booked return flight from Germany to India on goibibo. The flights were cancelled by lufthansa and they informed me that full refund will be issued and I will receive the refund from Travel agency i.e. goibibo. Now I am unable to raise any re...
Apr 10, 2020 by Ajinkya Patil
Hi, I had booked for * persons for travelling from Kolkata to Hyderabad on the **th of March ****. I had made the payment and it got debited from my account but the transaction shows payment failed on your side. Amount Rs ****, ref :BIL : GI...
Apr 10, 2020 by Abhishek mitra
Goibibo - Airlines ticket cancelation amount not refunded Closed
I had booked ticket from amd to vns and cancelled * infant ticket of PNR. No refund by goibibo after more than ** days it is still showing it is in progress. Due to covid flights are cancelled so now rest * passenger ticket is also not refunde...
Apr 09, 2020 by Nikhil Mohan srivastava
Goibibo - Not received complete refund Closed
Booked bus ticket from Goibibo. Bus cancelled due to COVID**. Refund amount is not complete deposited....
Apr 08, 2020 by Yeswanth
Goibibo - Airline payment not refunded Open
Due to corona virus pandemic the spicejet airline have generated a whole amount refund but this customer care of Goibibo is not answering the calls neither responding I suggest everyone to not book the flights ever from goibibo...
Apr 08, 2020 by HUSSAIN ERALWALA
Goibibo - Flight booking not confired even though money is deducted Open
I booked my flight on *th April ****, for traveling to Toronto from Delhi . I used Goibibo to book this ticket . Money was deducted from my account yet Goibibo didn't confirm my booking . ...
Apr 08, 2020 by Saurabh Singh
Goibibo - Non Refund of Hotel Booking Covid19 Open
We wish to bring to your notice and attention for a small and trivial issue of cancellation, which has been a cause of worry for us and it absolutely disrupts the perception that we had of GOIBIBO as a premier travel company in India. Durin...
Apr 08, 2020 by nikita agarwal
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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