File a Complaint against Goibibo
Case Details
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Resolution
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
Find the contact details of Goibibo to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Goibibo - Assured reimbursement not processed Open
Call center representative had given wrong information about VISA and sold us itinerary as BOM-HYD-SIN-DPS as on **/**/**. We reached HYD at *:** PM and the next flight from HYD was at **:** PM. But we were not allowed to board the flight. I ca...
Oct 31, 2019 by Payal Kumar
Goibibo - Refund not given Open
Hi, I booked the return ticket from Indore-Singapore and Singapore-Indore (Cost:- *****). I took the flight from Indore to Singapore but due to some reason I wanted to reschedule my return flight to some other day. I called customer care cen...
Oct 25, 2019 by Prateek
Goibibo - Refund Closed
I cancelled my ticket and deducted all amount PNR NO. HP*HGB TRAVELLING DATE : * NOVEMBER ...
Oct 25, 2019 by Ashutosh Shyamrao Khope
Goibibo - Was not informed about cancellation of outbound flight by goibibo Closed
I am student and currently studying medicine in one of the universities at Georgia. After the end of semester I booked my tickets (***-**********) a round trip from Tbilisi-Doha- Mumbai for the date September **th, **** from goibibo. Due to som...
Oct 20, 2019 by Bhakti phutane
Goibibo - Harrasment by hotel staff Open
We had booked our room on **-**-** at *:** pm in Hotel Amulya Inn(OYO*****) located in Bihar Sharif, sherpur. When we entered the reception, the receptionist/owner denied to allot us our rooms which we have booked and started abusing and harass...
Oct 17, 2019 by Noni Bepari
Goibibo - 72 hour of complaint but no call back and resolution Open
its getting frustrating now.its been more than ** hours. I am calling go ibibo again and again but nobody is helping. I am calling * times a day and everytime they says "we are calling you in ** minutes" but nobody answers. this is getting rid...
Oct 16, 2019 by Shruti Sharma
Goibibo - Money Back Guarantee Claim Open
I had made a hotel booking in hotel Paramount Tower, Calicat (Go certified property) via Goibibo website. Booking made was for * days (*-* July ****). I checked into hotel at around *pm on * jul **. At &:** pm I complained to hotel about coolin...
Oct 16, 2019 by VARUN GARG
Goibibo - Fraud by goibibio Customer Care kolkata Closed
Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...
Oct 12, 2019 by SWAPAN KUMAR DUTTA
Goibibo - Check in denied by hotel due to low tariff Open
I had a booking with OYO ***** Hotel City Look Baddi HP for **th Oct, Booking ID was HTLQVJ**X*. I had already paid the amount of ₹***.* for the same. As I reached to the hotel for check in They clearly denied my check in due to “LOW TAR...
Oct 12, 2019 by Amit Kumar
Goibibo - Tickets not refunded Closed
I booked my train tickets from Goibibo app. After many useless verifications and stages they said that booking failed because I didn't had good internet connection (that's a lie) and they deducted my money too. After asking for refund they sai...
Oct 08, 2019 by Priya Choudhary
Goibibo - Refund not made Closed
Hello authority, I have made a booking under booking id TRAN*JANDOXKSY FROM MMCT TO DELHI,BUT due to some technical failure , transaction failed but my money ***** got debited. Right now goibibo claims that they have refunded the money but I...
Oct 07, 2019 by Parul Choudhary
Goibibo - Train ticket not confirmed even after deduction of fare Closed
I booked train tickets on Goibibo and after considerable amount of time waste they say that the payment has failed. Even though they deducted Rs ***** I still haven't got the refund....
Oct 05, 2019 by Priya
Goibibo - No confirmation for ticket Open
I booked a ticket from Goibibo, amount is deducted from my bank account but I have not received any confirmation. I have been trying to reach customer care but nobody answers. Now suddenly the fares are raised. It is a loss for me and I have be...
Sep 30, 2019 by Disha Thakkar
Goibibo - Harassment and force to check out before time slot Open
Sir, I booked Hotel city lodge, Chandigarh through Goibibo App with booking id HTLSVE*CRK for dated **/*/** to **/*/**.I checked in at evening about *:** on **th.My booked room no was ***.When I entered in respective room,I saw that room w...
Sep 29, 2019 by Md Vahid Ansari
Goibibo - I need my money Credited back Open
I have booked a ticket on Goibibo according to the attached details and I received a cancellation call from bus operator's end and demanding for refund, they asked me to file a complaint on Goibibo and upon doing so I did not receive any kind o...
Sep 22, 2019 by Mule Srinivasa Reddy
Goibibo - Refund on Cancelled Flight Open
After * months of following up with Goibibo, they have refused to help me with my refund from Jet Airways and hence I have no choice but to pursue legal action. I have not paid a single penny to Jet Airways and it is Goibibo's responsibility to...
Sep 21, 2019 by Saurav Ghosh
Goibibo - Hotel Checkin Denied Open
I Booked a Hotel through Goibibo, with advance payment. But the hotel denied check-in saying they don't process any of their bookings through Goibibo....
Sep 20, 2019 by Gaurav Talwar
Goibibo - Compensation for causing financial and mental sufferings Open
I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my passp...
Sep 18, 2019 by Jayjit Das
Goibibo - Amount Refund Issue Open
I have booked a train ticket on **th September but the ticket is not been booked and the amount has been deducted from my bank account so i want the refund of my deducted amount...
Sep 16, 2019 by Kavish Agrawal
Goibibo - Refund for travel insurance Open
I booked flight tickets on *nd of August ****and bought travel insurance of Rs.***/- on **th August **** and they were unable to send me a travel insurance, after repeated calls to them they couldn't provide me one. So i asked them to refund t...
Sep 13, 2019 by Varadarajan Rajashekhar
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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