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Goibibo
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
Find the contact details of Goibibo to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Goibibo - REFUND NOT RECEIVED FOR CANCELLED FLIGHT Open
I am writing to request an update on the refund for my flight from Indore to Mumbai scheduled on *th October ****, which was cancelled by the airline. I received an email confirming the cancellation, but it has been over ** days now, and I have...
Nov 18, 2024 by MUKESH MEHTA
Goibibo - Goibibo My flight booking failed and money got deducted by goibibo Open
I am writing to report an issue regarding a failed flight booking through Goibibo mobile application. During the booking process, I successfully completed the payment, and the amount has been deducted from my bank account. However, I have not r...
Nov 13, 2024 by Kshitij Agarwal
Goibibo - Regarding refund Open
I have booked bus from Delhi to gorakhpur for ** oct but on ** I recieved message from bus operator that bus has been cancelled from their side and has even talked to bus operator twice and they confirmed bus has been cancelled. But after maili...
Oct 29, 2024 by Anurag singh
Goibibo - Goibibo Ticket Refund Open
I bought a ticket from UK to Canada on a flexi pass with an option to reschedule the ticket. I wanted to reschedule the ticket * days before my travel but Goibibo didn't honor my request even though I paid more for the flexi pass. I was in call...
Sep 26, 2024 by Parthasarathi Raghavan
Goibibo - Refund Medical reason HCGWJZ PNR Open
Dear Goibibo Team, I am writing to request a refund for my cancelled flights Booking ID: GOFLDSTLXVTNVJWA**** and Booking ID: GOFLDSTSQR*O*BNS**** due to unforeseen medical reasons. Despite my previous requests, I have yet to receive the ful...
Sep 24, 2024 by Anubhav Parashar
Goibibo - Flight ticket scam Open
We booked a flight from BLR to BBI on **/**/**** for travel on **/**/****. While we selected the regular fare, the ticket was mistakenly booked under the 'Doctors Fare,' likely due to a bug on the Goibibo website. Now, they are asking me to can...
Sep 24, 2024 by Gayatree panda
Goibibo - I try to cancel my trip but the app get closed automatically Closed
I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund ...
Sep 10, 2024 by Dinesh Kumar
Goibibo - Exploitation by Goibibo Through Misleading AddOns Open
I had booked a flight from BLR to BOM, scheduled to depart on August *, ****, through Goibibo’s platform. Along with the flight, I purchased a Date Change Add-on, which entitles me to change the date up to * hours before departure by paying o...
Aug 12, 2024 by Sudarson
Goibibo - Refund not initiated Closed
I had booked a ticket from goibibo on July **th and it was canceled due to technical glitch. The refund was to be initiated before *nd August but failed. There is no option to connect with the customer care executive as i have been waiting for ...
Aug 11, 2024 by Yasmeen
Goibibo - Refund of airlines Open
I booked a flight through Goibibo for ** April via air India express airlines for me ,husband & kid . Due to medical emergency I could not travel & cancelled my flight & asked for refund . Detail of medical emergency-my husband is an armed f...
Aug 04, 2024 by Preety singh
Goibibo - Flight cancellation refund not processed Open
I am writing to formally lodge a complaint regarding the non-refund of my cancelled flight ticket with Booking ID GOFLISTMOBGRRU******. The booking was made on **th August **** for a flight from Delhi to Vientiane via Bangkok scheduled on **nd ...
Aug 01, 2024 by Uttam Kishan Sharma
Goibibo - Flight Refund not received yet Open
Goibibo is not refunding the amount, they are fraud, flight was cancelled by the airline during covid time and airline has refunded the amount already to Goibibo but they are not refunding me back, please help...
Jul 16, 2024 by Rohit Arora
Goibibo - I have booked bus ticket due late reaching but driver cancelled ticket Closed
Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help ...
Jul 14, 2024 by Akram
Goibibo - Refund not issued against cancelled trip Open
On *-June I tried booking train tickets via GoIbibo app while the money was deducted the booking could not be made as confirmed by the app on the same day. The app further showed that the refund is being issued and it should get credited by **-...
Jul 04, 2024 by Soumik Guha Biswas
Goibibo - Full refund not credited Open
My flight was from Dubai to Kolkata on **th May **** which was cancelled by the Airlines. I neither received any option for alternate flight nor they provided any option of rescheduled flight. Also I did not even receive any compensation for th...
Jun 19, 2024 by Keshav binani
Goibibo - Hotel Accomodation NOT provided after taking advance payment Open
I made a hotel booking for * nights at VIVANTA Taj Hotels , Dwaraka , New Delhi from **-**-**** to **-**-**** and Paid full payment as advance, ( Booked on **-**-****) ** days prior to my stay . I have received a confirmation that My Hotel Res...
Jun 13, 2024 by SURIYAN PANDURANGAN
Goibibo - Unhygienic hotel booked by customer care of Goibibo Closed
Hi Team, We had booked hotel Ojas for stay on Saturday **th May. Today around ** am a person from Ojas had called and asked us to cancel the booking from our end as they were facing some power outage issues due to heavy rain. We conta...
May 26, 2024 by Senthil Kumaran D
Goibibo - Goibibo cheated me Open
booking ID GH************** Goibibo doing fraud with me no power in hotel more than *hours due to rain. No power backup facility available and also TV not working bathroom door damaged but Goibibo not accept these they simply denied after subm...
May 24, 2024 by mehul
Goibibo - Refund not initiated Closed
Our flight ticket from Bangalore to Shiridi was cancelled by airline & refunded back to Goibibo. Its been ** + days & the refund is not processed from Gobibo even after raising * tickets & multiple calls. The reason Goibibo provide...
Apr 27, 2024 by Suhas Paniraj
I book the room on ** march ** and i was cancelled my plan so I cancelled my booking then amount was credited to gocash then I transfer to bank acc still yet received it almost ** pls do something ...
Apr 23, 2024 by Surya
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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