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Goibibo ^(22/64)

Goibibo - Hotelier denied bookings but no refund received ^Open

I had booked 6 rooms from 25th Jan to 27th Jan in a hotel named Khandagiri Guest house, Bhubaneswar. However, the hotelier denied me rooms. After much persuasion, he allowed me rooms only for one night that is from 25th Jan to 26th Jan. I conta...

Feb 18, 2019 by Somya Ranjan Patra

Goibibo - Issue while bus booking due to bug in the app. ^Open

I was booking a bus from Mumbai to Udaipur on the date 19-jan-2019 at 17:56:33 but the app didn't asked for the departure location/time and it directly deduct my payment and comfirmed the booking. The time was automatically selected after 1 hou...

Feb 03, 2019 by Devesh Dashora

Goibibo - PaCkage is not deliverd ^Open

On26th jan 2019 me booked 6rooms through goibibo in pratham in &resort on thar day evening. Actually we are six families with 8small kids too incuding below 2years aged babies. We paid 7125 for 6rooms. At 11 o clock hotel person called us and t...

Jan 28, 2019 by ELDO VARKY

Goibibo - Wrong fees charged ^Open

Booking ID:- MYSMF331688719 Airline Cancellation Fee:- 6484 (total for 4 passengers) Goibibo Cancellation Fee:- 2596 (total for 4 passengers) Convenience Fee:- 3196 (total for 4 passengers) Total cancellation charges: 12276 This is for ...

Jan 28, 2019 by Veena N Wetal

Goibibo - Refund not initiated ^Closed

Booked a train ticket from Bhagalpur to Kanpur central dated 6th January which did not got confirmed so was cancelled automatically but today after 18days refund has not been processed from Goibibo nor anybody contacted me.. this is cheating as...

Jan 24, 2019 by Sharique Hussain

Goibibo - Hotelier denied checkin ^Open

The stay was booked and confirmed a day ago, however, when I contacted Hotelier he said he did not receive any booking from Ibibo and nothing has been booked. Also, there was no room available. It was a Room facility and the alternative prope...

Jan 03, 2019 by Shammi Kumar Verma

Goibibo - Negligence, Inconvenience ^Closed

We had come from Delhi to Rishikesh for a trip, keeping the service of goibibo in mind we booked our trip from it. On the first day itself, we were not able to communicate to the trip driver and suffered more expenditure on it due to lack of...

Jan 03, 2019 by Mahima moses

Goibibo - Harassement ^Closed

I'll booked my hotel through goibibo but when I reached hotel management said booking is not confirmed my whole family is front of hotel on road 8 hours in Dubai my dolphins show ticket or bhurj khalifa ticket wast totally lose...

Dec 29, 2018 by Surbhi

Goibibo - Froud hotal vacation jaipur checkin or check out ^Open

i have a complaint against the online hotel booking site named goibibo and the hotel vacation in jaipur. when we reached the hotel for checkin the manager refused to give room to us and he showed fake checkin and checkout on online site. we pay...

Dec 25, 2018 by NITESH SOMANI

Goibibo - Refund not provided ^Open

I booked a car through Goibibo. They gave me confirmation but failed to provide me the car at pickup time(on 21 novemeber 2018). After wasting around half an hour on call with them. They said they can not provide the vehicle and asked me to boo...

Dec 24, 2018 by DEEPAK ASWANI

Goibibo - Refund on air ticket ^Open

I have booked a return flight from Dubai to Cochin for dec17 th (FLIUIK) and I have cancelled that on Nov 21 st. Still today I have contacted them several times via phone and mail for the refund amount. They are telling they remitted the amount...

Dec 21, 2018 by Daisy Antony

Goibibo - Charged Three Times for a Single Hotel Booking ^Open

On 26th August last I tried three times to make a hotel booking via the Goibibo website, payment through PayPal from my UK bank. The first two efforts came up as 'failed'; the third was successful. However, all three bookings were paid by PayPa...

Nov 02, 2018 by Philip Bryden

Goibibo - Delay in rescheduling my international flights ^Open

Goibibo to nearly 14 days to provide my with a resolution to my request for rescheduling to my international flights. Due to such delay i had to pay high penalties and fare differences. Also faced a lot of harassment due to such delay as i had ...

Oct 31, 2018 by Nishant Desai

Goibibo - Non refund of bus booking cancellation ^Closed

booking Id: rbnb3cmerpc booked on sat, Oct 06, 2018 booking Id: rbnb3s5pdgd booked on sat, Oct 06, 2018 an ac bus ticket was booked through goibibo and on reaching the bus station, i was told that ac bus will not be there and to contact g...

Oct 30, 2018 by Ritesh Gandhi

Goibibo - Flight ticket cancellation refund ^Open

I have booked flight ticket on goibibo on 15 th October'18 but when I was making payment transaction got failed and money has been deducted from my account. I have raised issue with my bank but they said that transaction got credited into goibi...

Oct 26, 2018 by Aditya Kumar jha

Goibibo - Refund issue ^Open

i booked the flight delhi to riyadh at sep-9 ,but the connection flight missed on that time so that i not traveled in that flight ,when i booking time there mention about the refund but the request on going one month over the goibibo still als...

Oct 23, 2018 by KRISHNAPRASADK

Goibibo - Deficiency of service ^Closed

Please find that the booking id is HTL3RC52BB I was not given the complimentary breakfast frrom the hotel and ur staff has guided me in a different manner i have asked for 4 star and they have shifted me to a 3 star why this has been done and h...

Oct 16, 2018 by S.Bose

Goibibo - Refund not credited in account ^Open

i booked a bus ticket from Ranchi to Patna from Goibibo at 10th Oct 2018 for the journey of 12th October night . But suddenly my plan changed and i Cancelled the ticket in same day. but after 5 days my refund is not credited in my Account. ...

Oct 15, 2018 by Rishi Sinha

Goibibo - Refund not received and part refund taken back ^Open

It is with reference to my domestic flight cancellation. The customer care told me that they cannot refund the entire amount and since it was a technical error from their end so they refunded only 50% of refund amount in the form of non promoti...

Oct 10, 2018 by Nikita Padate

Goibibo - Charging more money ^Open

I booked a hotel room in Manali for 3 days and 2 night from Goibibo. I paid Rs 6618 ( as charged by them ) for this booking through my credit card, but when I tried to confirm it from the hotel staff, they told me that price has been dropped...

Sep 25, 2018 by Aditya Kumar

Goibibo - Flight not booked ^Open

I booked a ticket from goibibo site with booking ID GOFLIIOSe6aea1537425085 from chicago to las vegas. After booking it said they will send confirmed tickets within 30 mins. I waited for few hours and try calling consumer helpline but no one re...

Sep 22, 2018 by vikas jain

Goibibo - Hotel voucher not issued ^Closed

I had booked a Hotel for the daughter of my Boss at London, Euston Square Hotel on the Goibibo site, at around 11.30 am today vide their query no. HTL65NDJ8F. They e-mailed me at around 12.30 pm that there is some problem and they are unable t...

Sep 16, 2018 by Nand Kishore

Goibibo - Flight ticket not booked but paymeny deducted ^Open

I have booked a ticket from hyderabad to tirupati on 30th august for which the amount got deducted from my account but didn't get the booked tickets,on calling them,I was told that I will get my money back and they didn't receive the money,but ...

Sep 06, 2018 by CHARUVIND AGARWAL

Goibibo - Payment taken and then after some booking cancelled by Goibibo ^Closed

I had bookes the flight from Goibibo and they had booked the flight and taken the payment of Rs. 8000/-. After some time they messaged me saying that they had cancelled the booking as fare has increased and they will refund my money after 4-5 d...

Sep 02, 2018 by Sonam Mishra

Goibibo - Goibibo charging exhorbitant charges for cancelling flight tickets to kochi ^Closed

I had planned a tour of Kerela from 9th till 16th Sep. Booked flights thru Goibibo. Due to flood situation i hv to cancel as even if Kochi airport gets operational i will not be able to tour Kerela in early Sep. Spice Jet is as it is only givi...

Aug 25, 2018 by Hrishikesh Chawda

Goibibo - Goibibo booked a random flight ^Closed

Booked two 5h 45min flight tickets from Bangalore to Guwahati via Hyderabad for 13th Oct 2018, 2:00AM to 7:45 AM and got a 30 hr flight (13th and 14th). The glitch in their system caused this. They are not responding to request and are not will...

Aug 24, 2018 by Sumit Paul

Goibibo - Pre-ponement of ticket refused, Incorrect Information provided, Cancelation of ticket refused and re ^Open

I booked a ticket Mumbai Jakarta Mumbai on Goibibo on Jet-airways, for travel on the 18th of July and the return on the 22nd of July. for Rs. 23,651 Ticket No: 5892682289022 I completed my work in advance and hence requested the call centre...

Aug 16, 2018 by Shabbir Habib

Goibibo - Money not refunded ^Open

I tried to book a flight ticket bw Bangalore to new delhi on 5 August.but the ticket was aborted even money was deducted from my account.they sent me an email that money will be refunded within 48 hrs however it has not been made so far.....I m...

Aug 09, 2018 by Keshav kumar jha

Goibibo - Wrong cancellation of flight without compensation ^Open

i had two flights, delhi to ranchi (26 june 2018; pnr w938s6)and return from ranchi to delhi (14 july 2018; pnr w8onh7). i canceled the flight from delhi to ranchi but somehow either goibibo (nadal) or vistara (federer) canceled the ranchi to d...

Jul 23, 2018 by Himanshu Maharana

Goibibo - Tickets booking ^Closed

I had booked a ticket for mum to Bangkok return for November 2018. After making all the payments we received a call from goibibo that your ticket has not been confirmed because the tickets price have hiked n if you make the payment we will conf...

Jul 18, 2018 by SANDHYA PADMANABH PUNEKAR

Goibibo - Due to executive neglience loss was incurred ^Open

We booked flight from ranchi to madurai it was multi carrier flight however the go air flight (ranchi to bamglore) got cancelled and due to that my connecting indigo flight from bangalore to madurai also got missed. I'm regular go ibibo c...

Jul 10, 2018 by Prashant Dongre

Goibibo - Refund against wrong and worst room booked through Goibibo ^Open

Hi, First of all, I am very surprised to see the mail in which mention that we are unable to refund your amount. After chasing the goibibo team on 6 July on which date I have made the booking of my room at Turkish hotel which was in a very ...

Jul 10, 2018 by Nitin Sethi

Goibibo - Refund not paid for hotelier error ^Closed

I have booked accommodation at batasia Loop Homestay in Darjeeling from 5th to 7th June. Attached is the detail of booking. Upon reaching the hotel at 9 00pm, the hotelier rejected our accommodation saying the home is already full (hotel contac...

Jun 26, 2018 by Satish Boddapati

Goibibo - Bad and unprofessional experience ^Open

Hi Team, We planned our parents vacation and did hotel bookings through Goibibo.. overall we booked 4 hotels at different locations however we had terrible experience with the hotel that was booked at Ranikhet for 2 nights.. the hotel paymen...

Jun 22, 2018 by dr udit tripathi

Goibibo - Deficiency in Service ^Closed

This has with reference to my Booking ID CARPAF1XUA6FNW3 . I had stared my journey on 14/06/18 at 4:30 AM. During the onward journey to Mussorie the driver asked me to pay highway toll charges. I told him that toll charges are included in ...

Jun 21, 2018 by RAJAT GUPTA

Goibibo - Wrong information displayed on The Website ^Open

I googled for train timings of train no. 12741, vsg patna express. The first result in the google serach appeared from Goibibo.com. The website displayed that the train would depart on 20:00 hours on 13th of june, but, due to changes in train ...

Jun 13, 2018 by Nikhil Singh

Goibibo - Hotel booking (wrong dates booked) ^Closed

I selected tge dates for booking as 06/07/2018 for 1 night but the booking has been done for today. Goibibo is not responding to my modification request and neither is recieving my call...

Jun 12, 2018 by Harshul Bhatnagar

Goibibo - Flight upgrade |Economy to Business Class| ^Open

Hi, Ticket: 23587908 Agent: Goibibo Airline Malaysian Airline Travel Date: 29 JUN 18 Attachment: Goibibo app fare & goibibo customer care fare ask On 7th June, I booked Delhi - Kuala Lumpur flight for 2 Adults & 1 infant in economy clas...

Jun 10, 2018 by Anuj Sharma

Goibibo - Booking done but hotel refused about booking ^Open

I was travelling from chandigarh to Delhi for my office work and decided to stay at a hotel in Delhi, as usual I booked a hotel using Goibibo app, I reached the hotel on 4th June 18 at 12Am, The person at the reception told that there is no boo...

Jun 05, 2018 by Rohit Koul

Goibibo - Goibibo.com ticket cancellation issue ^Closed

Hello, I was suppose to travel from Chennai to Pune on 30th May 2018 with go air flight at 9 pm, but i was running late and i booked one more ticket for the same travel for 10:30 pm with indigo flight... My go-air flight got delayed and I c...

May 31, 2018 by MANISH DIXIT

Goibibo - Amount Refund ^Open

I have booked a hotel having booking ID -HTLMFCNADE. I haven't GST invoice . After contacted to go care support They insured that GST amount Rs 468 will be refunded to your bank amount within 14 days. I have raised compliant on 11/5/18 ,stil...

May 31, 2018 by VIKASH

Goibibo - International Flight Ticket not cancelled. ^Open

I have cancelled my ticket yesterday after I did not get the option to reschedule and Goibibo did not give me any help. PFA.the proof. Today I receive an email saying, no-show. This is a refundable ticket....

May 19, 2018 by Thej Shetty

Goibibo - No Refund from goibibo for ticket cancellation ^Open

i booked my ticket for 21st april from bangalore to delhi which has the passenger number "gntzxj" using goibibo . but because of some reason i need to cancel the ticket and i called them on 20th April to cancel my ticket and their representat...

May 14, 2018 by Amrinder

Goibibo - Pathetic customer support ^Closed

I asked them to change dates for my hotel booking and they agreed to it, later they said that the hotel manager is not there to confirm, since then it has been 5 days and they are redirecting me here and there, supervisors are rude and no reply...

May 14, 2018 by Japneet Gulati

Goibibo - Booking Failed but Payment Made ^Open

I had tried to book tickets on Goibibo on 10th of May 2018 at 2:00am for a round trip from Guwahati to Leh via Delhi and Leh to Guwahati via Delhi. The dates for the trip were 7th of September and 15th of September 2018. There were technical gl...

May 11, 2018 by Pranoy Das

Goibibo - Refund not getting processed ^Open

Booking Id: GOFLDAND256111776081 Complaint numbers: #21525405 and #21525369 On 23 March I tried booking a round trip flight (Bangalore to Bombay) for Rs. 9391. The payment was successful but the booking (through UPI) failed. I contacted cus...

May 04, 2018 by Desh Raj

Goibibo - Hotelier decline to check in and Goibibo doesn't respond ^Closed

I book hotel Krishna Kunj , Kota through Goibibo in price of Rs 5 at 1-3-2018 for 2-3-2018 to 3-3-2018 . I was thought that it is a offer or something ... They send me confirmation mail and msg that my room is confirm booked ... But when I c...

Apr 02, 2018 by lavolish john

Goibibo - Goibibo cab booking technical error payment loss ^Open

I have booked a cab from pune airport to mahabaleshwar on 28th march 2018 at 6:20am from goibibo app.First time i booked a cab and paid 1542 rs upi transaction successfully but due to technical error havent got booking comfirmation. After talki...

Mar 23, 2018 by Madhav sanjaybhai dhruve

Goibibo - Refund not recieved ^Open

I tried booking a ticket on goibibo on 19th Feb 2018. Unfortunately the ticket was not booked but the money was deducted and now after 20 days, GoIbibo is refusing to pay the money back and just asking me to repeatedly do the same thing over an...

Mar 11, 2018 by Rajeev Kumar

Goibibo - No action taken against complaint by go ibibo ^Open

I checked in at empire international hotel in Bharuch, Gujarat at 7pm on 9/3/18 as I had booked this hotel online with goibibo. After entering the room 205 I saw a dead rat in a drover, the bin was filled with rubbish of previous guest, the re...

Mar 10, 2018 by Vedang Sawant

Goibibo - Not received refund for cancellation of flight ticket ^Open

Dear sir, This is to inform you that I have cancelled my flight ticket(PNR-D7J3JY) on December 05 2017 which was booked from kotak Mahindra 811 app partnered by goibibo and booked another ticket on same flight and same date .After cancellati...

Jan 12, 2018 by A Amitesh Joseph

Goibibo - Refund not given and pending from 2 month ^Closed

Dear All, We have booked a Hotels from goibibo. Booking ID is HTLNA6UGQF and HTLBZC7EDN. Total refund is more than 23000 Rs. We cancelled the trip since my wife get Dengue. Goibibo team promised to process refund in one day. But we didn't get ...

Jan 10, 2018 by ROHIT JAIN

Goibibo - Incorrect booking ^Open

I booked Le Régent Montmartre hotel after checking it on GoiBiBo website and paid 38000 for 4 nights in Paris. I requested them to cancel and refund as it's just not worth it, website denied it. Then I asked them to refund me the difference of...

Jan 04, 2018 by Ankit Khurana

Goibibo - Refund not received for failed payment ^Open

On the morning of 31st October I tried booking a ticket to Bangalore on Goibibo. The payment succeeded but I didn't get a ticket. Then in the evening I booked another ticket which was confirmed. I called them to get a refund for the payment I m...

Dec 02, 2017 by Sanjeet Vikram Singh

Goibibo - Room not given even after 1 month of advance booking ^Closed

I made two booking for hotel in delhi on 16 Oct 17 for checkin date 19th to 23rd and from 23rd to 25 of Nov 2017(Booking ID HTL8JGFGEQ and HTLZ42A5NN). When I reached hotel at 3:30 PM on 19th Nov to checkin, hotel denied rooms saying we are ful...

Nov 30, 2017 by Ankit Singhal

Goibibo - GoIBIBO is not providing refund or details about refund even after committed timelines ^Open

Booking Id: RBNB28RM9MS & RBNC2B4U4KR I cancelled two tickets with GOIBIBO ( Booking IDs given above ), and at the time of cancellation their committed refund time was 7 working days, and I am writing this complaint on 15th working day, I have...

Nov 28, 2017 by Sreejith S

Goibibo - Not getting refund from go Ibibo for failed ticket booking ^Closed

I haven't got refund from goibibo for failed ticket booking almost a month.whenever I call ,they are replying as trying to give refund but failing in transaction gateway,almost 3 times they have told. This is some sort of fraud activity from ...

Nov 25, 2017 by Jyoti Prakash

Goibibo - Sell the air ticket with false information. ^Open

I have booked the round trip ticket Dubai to Chennai from Goibibo.com on 9-sep-2017 from Airindia airlines (DXB-MAA) & emirates airlines (MAA-DXB). While booking I have got less price quote for the same ticket from other Service provider but I...

Oct 14, 2017 by Balaji Subbiah

Goibibo - Booked Cab 2 times But actually not booked ^Open

I have booked car from goibibo for 16th oct-2017 from Dehradun to Indira gandhi airport Delhi. I have used some gocash+ amount and finally it cost me in 2732 Rs excluding toll tax and all. My amount was deducted from account but my booking was ...

Oct 13, 2017 by Ankita Mahendrakumar Chavda

Goibibo - Flight refund ^Closed

Hello All, I had booked a flight from Amsterdam to Bangalore through British Airways. The flight had a transit in London for 3 hours. I had checked with Goibibo and you had also connected with the Airlines and committed to me that a transit v...

Oct 12, 2017 by raksha sujay

Goibibo - False hotel booking made ^Closed

I had made a reservation in a hotel in Amsterdam using Goibibo, however when I reached there, I was told there was no booking made.I had paid the amount in full to Goibibo in advance. After calling them a thousand times on international roaming...

Oct 09, 2017 by Sheena Makker

Goibibo - Goibibo - Bad service and loss of money n time ^Open

I was travelled with my family on Oct 2nd 2017, Mon (Booking Id : GOBUSIOS51ff6eb9a3 & PNR No. 106388678-1697889) seat no. 15,16,17,18 through N.T. Sachin travels and I must say it was the worst experience for me. following are the worst facil...

Oct 06, 2017 by virendra jethwa

Goibibo - Confirmed hotel booking rejected after confirmation ^Open

I have made booking for hotel reservation through goibibo on 3rd august for ram Ganga resort corbett, where I have paid complete amount 19960 to goibibo and I got my booking confirmation but on 20th august I got a message from go ibibo this boo...

Aug 23, 2017 by Ankush Sharma

Goibibo - Tax invoice ^Closed

Please find attached tax invoices in which there is no tax break up (CGST, IGST) , which is charged by goibibo on behalf of the Hotel. ...

Aug 10, 2017 by Ankit Patel

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