File consumer complaint against Goibibo at Voxya.com

Goibibo - Refund not received for the flight cancelled in lockdown ^Open

I booked ticket bhopal to Hyd in Spicejet and it got cancelled in Jan **** because of schedule change . I raised refund request and got refund only for one ticket. Raised request again but till date have not got refund for the balance amount. ...

Dec 21, 2020 by smita pillai

Goibibo - Hotel Booking Issue ^Closed

I have booked the ticket through goibibo app for goa **th Dec **** to *st Jan ****. Now hotel owner called me and said they won't allow me to check in because of tarriff issue. I have already paid the whole amount and now i am facing this issue...

Dec 20, 2020 by Anup Kumar

I had a flight booking from pune to Delhi on April **th, which got cancel due to covid, ii ts not my fault, it's was a lockdown everywhere, so I want my full refund.now even the government said to give refund...but goibibo is not giving refund....

Dec 19, 2020 by Sdt

Goibibo - Refund for cancelled flight ^Closed

I have booked a two way flight ticket from goibibo but due to covid flight is not operational but its already * months passed goibibo is not returning my money or they cannot even reply me ...

Dec 17, 2020 by AMIT KUMAR

Goibibo - Hotel booking cancelled ^Closed

We made a booking on **/**/**** from Goibibo site for hotel booking from **/**/** to **/**/** for Fortune Park BBD Lucknow We got the message on site sticked with your booking is confirm and you don't need to call at hotel for any confirmation...

Dec 17, 2020 by Yogita Jaiswal

Goibibo - Money got deducted but flight ticket was not booked ^Open

My money got deducted but the flight tickets were not booked. the incident took place at **th Nov ****. i tried contacting the goibibo customer care centre, but its all null and void. "GOFLDMTDB*************" is my booking ID and the flight wa...

Dec 15, 2020 by NANA LIDA

Goibibo - Refund amount not received ^Closed

I booked an international air ticket with goibibo on feb **** for a travel in April. Due to covid the flights were cancelled and they still havent returned the money. Extremely hassled by this. ...

Dec 14, 2020 by Arun Moses

Goibibo - Booking not completed but debit card was charged ^Open

No customer care support or functioning email service available. All they offer is to communicate through Goibibo app which is terrible. My debit card was charged but booking failed. Goibibo is not having any customer support and I don’t know...

Dec 13, 2020 by Amit

Goibibo - REFUND FOR BUS CANCELLATION ^Closed

MY BUS WAS CANCELLED BY OPERATOR ON ** OCTOBER-****, TILL TIME THEY HAVE NOT REFUNDED MY MONEY. THEY CUSTOMER CARE DEPARTMENT IS ALSO NOT ANSWERING...

Dec 12, 2020 by JAYESH RAICHURA

Goibibo - Did get my refund for 2 hotel bookings and one flight booking ^Open

I have made the booking for a flight in kenya airways through GOIBIBO in feb for travel date * may from mumbai to nairobi but due to corona flight was not operated but till today i have not received any refund amount from goibibo. I want my ful...

Dec 11, 2020 by Jay Maru

Goibibo - Refund no issued ^Open

My flight WBWZFQ was changed to *-**-**** directly with the airline which was cancelled minute. Airline issued refund in two weeks directly to my account for partial payment and rest to goibibo since ticket was initially booked with them. The a...

Dec 11, 2020 by Vani Sharma

I booked * hotels One in Goa (TICLO RESORT) for **th of December and then canceled it and again booked the hotel in panchkula (Hotel Bella Vista) and cancelled it. The app showed that I the refund has been processed and I will get refund arou...

Dec 11, 2020 by Phuhar

Goibibo - Regarding credit shell use ^Closed

Dear Sir / Madam, I am writing to you to raise an issue about: credit shell The issue that I have experienced was: I have booked my flight through Goibibo in July. it was cancelled due to Covid. now i am not able to book my flight using m...

Dec 11, 2020 by balwinder kaur

Goibibo - More than 9 months now and still not received my flight refunds amount During Corona ^Open

Refund not given for flight booked through goibibo and cancelled by airlines ...

Dec 09, 2020 by Raghavendra

Goibibo - Goibibo Did not receive my refund form my credit shell ^Closed

I have been contacting you for * days but none of you is helping neither giving us a solution for the problem I have two tickets with four booking id's and both the booking id's we tried to reschedule the flight, when I contacted your guy is...

Dec 08, 2020 by Akshay m

Goibibo - Cancelled Ticket amount not refunded ^Closed

Booked ticket with goibibo before lockdown. Tickets got cancelled as there was no flights during the period. After almost * months also my cash is still with goibibo....

Dec 08, 2020 by RANJITH K

Goibibo - Refund Not processed ^Open

Due To Pandemic , Flight Was Cancelled From Dubai To Kolkata And Kolkata To Dubai. I Called Multiple Times To Goibibo But There Is No Such Refund And No Such Commitment From Them. I Need My Refund....

Dec 07, 2020 by Ahfaz Chowdhury

Goibibo - Refund not issued from goibibo ^Open

I had booked air India flight before pandemic lockdown started and it got cancelled due to lockdown. I had requested for refund in may itself but it is not been refunded. Air India says they have issued the refund to Goibibo, but they have not ...

Dec 06, 2020 by Abhinav Kumar Bhaskar

Goibibo - Refund Not Transferred ^Open

My flight was cancelled in April **** and after * months of cancellation I am still waiting for my Rs.*****, earlier every time they ask for wait for ** to ** hrs but and i am still waiting even after multiple emails and comments ... ...

Dec 05, 2020 by Prashant Arora

Goibibo - Deficiency in Services ^Closed

My brother (Arpan Gupta) has booked the ticket to Delhi-Canada on ** Oct **, when connected with Naveen Gupta (Goibibo Sales) repeatedly he is giving time for a call back from post Sales department from past * days. When we tried logging into o...

Dec 05, 2020 by Arpan Gupta

Goibibo - Credit shell not providing ^Open

i have a flight reservation on * Apr **** from cochin to delhi on spicejet.reservation was done through goibibo mobile app.due to covid lockdown reservation got autocancelled and a credit shell is generated against my pnr civpyb in goibibo.as p...

Dec 05, 2020 by SREEJITH A

Goibibo - Refund for air tickets ^Open

I had did a booking thru goibibo before lockdown for travel in may **** for * passengers due to lock down and covid cudnot fly, so i requested them for refund of Rs *****/- in september and balance money everytime they tell me to wait for * to...

Dec 04, 2020 by Deepa Sandhu

Goibibo It's been more than * Months now and my refund request is still in process. What are you guys really doing ? I've got email confirmation from the Goibibo team in September that refund amount will be in your bank account by October ...

Dec 03, 2020 by Prashant Bhardwaj

Goibibo - Refund fraud by goibibo ^Closed

I booked room and modified the date but got a lesser grade room . Then I received mail from goibibo that I will receive a refund of Rs. **** . When I enquired about the refund after a week it’s said that there will not be any refund abruptly....

Dec 03, 2020 by Janani

I've booked a flight ticket on **th April **** from Muscat to Kochi through Goibibo Application. Unfortunately, the flight got cancelled by the operator itself due to Corona pandemic. I was asking for my refund money from august itself and have...

Dec 02, 2020 by Iwin Vincent

Goibibo - Not replying my emails ^Closed

I am emailing to deepak rawat at servicesupport@goibibo.com.but he is not replying me.i have told him to call me urgently regarding refund but no reply...

Dec 02, 2020 by Bhavik Praful Gada

Goibibo - Refund processed but not released ^Open

Flight cancelled due to lockdown. airline;ine conformed full refund given to Goibibo. Goibibo accepted they are processing refund in Oct **** within * to ** days . till date refund has not be received ....

Dec 02, 2020 by Navdeep Ashok Garg

Goibibo - My refund not released by Goibibo ^Open

Respected Sir/Ma'am I booked a ticket for four pessangers from Ranchi to Mumbai from Goibibo mobile application, which is scheduled on **th September **** but cancelled ticket for two pessangers due to rescheduling of flight (cancelled ticket ...

Dec 02, 2020 by Abhishek Bhasker

Goibibo - Not able to use Credit Shell Goibibo ^Open

I have Goibibo Credit Shell balance available for the April, **** SpiceJet flight booking that got cancelled because of current pandemic. I was trying to use the balance to book new journey from the same source to same destination but i'm not a...

Dec 01, 2020 by Parul Kathuria

Goibibo - Refund not doneFraud company ^Open

Booking ID NG*V*HK*Y . Goibibo not at all gving my money for last * month they are misleading with me.I don't have any more patience or i am not at all understanding why you people going on telling lie to me. Almost * months gone still now figh...

Dec 01, 2020 by Dibya malakar

Goibibo - Fraud done by goibibo ^Open

Please find the pasted mail sent to goibibo regarding hotel cancellation issue but same has not been resolved... Also called to customer care multiple times no resolution... My hotel booking was done at refundable mode and after cancellation ...

Nov 29, 2020 by Shivam tiwari

Goibibo - Refund of international air ticket cancelled during lockdown ^Open

I had booked my flight tickets on goibibo.It was canceled due to the covid -**.I received email that my ticket was canceled and refund was initiated and i was supposed to received my refund by **th of nov.Till date i have neither received any r...

Nov 27, 2020 by Dibyajyoti Nayak

Goibibo - Refund not recived ^Open

My hotel booking at varu by atmosphere, Maldives for *rd Nov,**** to *th Nov,**** was fully refundable till **th Oct, **** , **.** pm. I had canceled the booking on **th Oct, at **.** pm. I was told the refund will be credited within * days, bu...

Nov 25, 2020 by Sombodhi Das

Goibibo - REFUND ^Closed

Dear Team, I have not received my refund till now for booking PNR -NZ*RGW from Dubai to HYD & HYD TO DXB. I am unable to login to app to reach out to any of the support team to know the refund status also it was not my fault that Airlines canc...

Nov 25, 2020 by Shravanti Sharma

Goibibo - My refund of AIRTICKET booking ^Closed

@goibibo @flyspicejet My booking ID-GOFLDAN*************** Through goibibo PNR-S*QSSR OF SPICEJET AIRLINE IN APRIL **** IT WAS CANCELLED BY AIRLINE DUE TO CORONA PENDAMIC I HAVE APPLIED FOR REFUND YET NOT GET MY REFUND I didn't get yet refund ...

Nov 25, 2020 by Khalid hoble

Goibibo - Refund not issue ^Closed

I cancel my (air ticket) booking from long time (approx * months) ago. But still my refund is not process. I call and email goibibo manytime. Goibibo say we receive refund from airline and your refund was process and you got your refund with in...

Nov 24, 2020 by rajdev

Goibibo - Refund is delayed ^Closed

Goibibo owes me a refund of *** rupees I'm a student. Sounds a little bit funny. But yes, I didn't received the refund yet. I give tutions to school students in order maintain my studies my expenses. I don't have any financial support from othe...

Nov 23, 2020 by Arnab Maity

Goibibo - International flight canceled by airline ^Open

I had booked flight from delhi to jazan saudi arabia for **/**/****,under booking ID-GI*B************* ( goibibo ).the flight number FZ-**** & PNR- IEJZMN( fly dubai)the flight was cancelled by airlines.till now i have not received my full ref...

Nov 22, 2020 by Syed muzafer mehdi rizvi

Goibibo - Flight ticket not valid ^Open

My husband booked flights on goibibo Bom-raj return on his return flight when he arrived at the airport the Air India attendent told him that the flight ticket is void. On calling goibibo they said its a sustem error and they can just refund ...

Nov 22, 2020 by Bhavya Mehta

i had booked international air tickets Kyrgyzstan to Delhi on ** feb ** for ** jun ** but it cancelled by airlines during lockdown i had palaced refund application to Goibibo and Goibibo's team confirmed they gave my refund in three but they no...

Nov 22, 2020 by Vineet Garg

Goibibo - MY REFUND AMOUNT NOT RECEIVE ^Closed

MY TICKET WAS CANCELLED BY THE AIRLINES AND ITS REFUNDING IS NOT YET GIVEN, PNR NO -Z*ZQNZ FLIGHT-AIR ASIA,DATE-*/**/****...

Nov 19, 2020 by BIJI PHILIP

Goibibo - Goibibo hadn t refunded my money after cancellation of indigo flight dur to ^Closed

Hi i booked my flights from Delhi to Dubai but it got cancelled due to CORONA PENDEMIC, PNR no. FH*F*J, but even after repeated calls and assurances since August ** onwards(multiple calls made to Goibibo) i have not received any penny!!! please...

Nov 18, 2020 by Tushar

Goibibo - Refund not processed by Goibibo ^Closed

Dear Sir, I want to raise a complaint regarding the fraud committed my Travel agency named as Goibibo, situated in Gurgaon. This is regarding the refund which I have still not received from Goibibo for the flight which was cancelled for **th...

Nov 18, 2020 by Sandeep Dua

Goibibo - Refund delayed by more than a month ^Open

I booked a cab from Bangalore to Pondicherry on Sept **th, ****. It was an onward and return trip that was booked using their mobile app since this feature is not available on their website. A total of Rs. ***** was deducted from my wife's HDFC...

Nov 18, 2020 by Parvathinathan Venkiteswaran

Goibibo - Reg date change ^Closed

I booked a room by human error wrong date and asked for change of date..!! Worst behaviour and no return of money ...

Nov 17, 2020 by Dinesh

Goibibo - Unauthorised use of my account ^Closed

I am surprised to see in my completed trips one trip from Delhi to Aurangabad by some Syed. He booked from my id. It seems that my id has hacked. It is very shocking and dangerous if someone has booked from my id. I have to register FIR against...

Nov 15, 2020 by Abhishek Borgikar

Goibibo - Flight Booking Refund ^Open

Dear Sir / Madam, I am writing to you to raise an issue about: Flights The issue that I have experienced was: Booked flight tickets through Goibibo on Indigo Airlines round trip BLR-SAG, SAG-HYD-BLR via PNR No's JQMYPR, TKZFHJ, VKWGJW and...

Nov 13, 2020 by Lakshman Vinay

The money is in their wallet and it's shown that will be transferred to bank within a week ,but it's been many days and yet the money hasnt yet been credited to my bank. ...

Nov 12, 2020 by Yashaswini

Goibibo - Booking failed money got deducted ^Closed

I had booked room and payed through googlepay ..but i got email that booking in progress even after money deducted ..i want my refund back...

Nov 11, 2020 by Siraj Am

Goibibo - Didn t Receive full refund ^Open

I booked flight ticket for * people from goibibo amounting rupees ***** , for some reason i had to cancel one persons booking. The same day i called the airline (Indigo) they said the flight got cancelled and they will do full refund and they a...

Nov 10, 2020 by Saptarshi Chakraborty

Goibibo - My money was deducted but they don t send me any booking details and also i tried to talk to them bu ^Closed

My money was deducted but they don't send me any booking details and also i tried to talk to them but the number given is wrong....

Nov 09, 2020 by Gaurav kumar

Goibibo - My flight booking failed and money got deducted by goibibo ^Closed

Yesterday on *th November I tried booking flight from Chandigarh to Bangalore for **th November to travel. I used Goibibo app to book my ticket. When the proceed to pay the amount the money **** got deducted but flight booking failed. I tried r...

Nov 08, 2020 by Yogita Pandey

Goibibo - Goibibo didn t refund my money yet due to covid19 flight cancelled situation ^Open

My flight was cancelled due to covid-** situation which I booked it in the month of february. When I asked for refund for numerous time, they didn't respond most of the time and whenever they respond, they make fake promise and keep me waiting....

Nov 07, 2020 by Nikita Patra

Goibibo - Refund not received from Goibibo ^Open

Hi team, I have booked the flight from Mumbai to Dehradun & Dehradun to Mumbai on **nd October **** from Goibibo website, it was a group booking of * people in which one name of a person was wrong so we contacted the airline to rectify the erro...

Nov 06, 2020 by Akshay Pawar

Goibibo - Airlines company refunded the amount but goibib not refunding my money ^Closed

I have booked * ticket for flight through goibibo. But some reasons i had cancelled * ticket directly with airline for which indigo refunded **** rs but goibibo not refunding that amount in my account....

Nov 04, 2020 by Rupesh Kumar

I had booked a ticket for *th November on *st November for Bagdogra to Delhi. Amount got deducted but I didn't received any emails any booking id pnr. I visited there place & they are simply saying they should have money to refund every custome...

Nov 04, 2020 by Jishu Tamang

Goibibo - Money deducted but booking id not received ^Open

I have made a flight booking on *st Nov. My money was deducted but the session expired. I have not received any booking id or confirmation. The customer care site needs booking id to raise a complaint and their chat service is useless. ...

Nov 02, 2020 by Rashi kishore

Goibibo - Received no flight ticket confirmation ^Closed

I had booked flight ticket for **th November **** from Delhi- MUmbai. Amount has been debited from my account but I haven’t received any flight booking confirmation. Waiting for booking confirmation or my refund....

Nov 02, 2020 by Rohit Chourasia

Goibibo - Amount debited but no bookings made ^Closed

I attempted to book tickets from coimbatore to Delhi and back on *st November ****. After going through all the steps, I received a flash message on the payment gateway saying 'payment was unsuccessful '. But it is noticed that the amount f...

Nov 02, 2020 by Latha Iswar Prasad

Goibibo - Fraud company GOIBIBO Flight company said take full refund and Goibibo deducted charges behalf of fl ^Open

I had booked a ticket from Goibibo during lockdown cudnot travel..Indigo has refunded them the money on *th august attached Goibibo from past * months is making a fool that we are checkn it will be done but so far it hasnt been done ...

Oct 30, 2020 by Deepa Sandhu

Goibibo - No refund for cancelled flights ^Closed

I have cancelled my flights(PNR:- WCNWKR & TWR*FX) on *th Sept **** with Indigo airlines and Indigo airlines returned full amount to goibibo but doing multiple follow ups i have received my refund into my back account yet. Every time they do fa...

Oct 30, 2020 by Nitin Chhillar

Goibibo - Refund to bank account not working ^Closed

I have done a flight booking with details PNR: WQRF*R Booking id: GOFLD*CBA*********** Due to corona reasons the flight got cancelled and you credited that amount back in the form of gocash. I want the money reflect back to my bank acco...

Oct 30, 2020 by Shafeeq

Goibibo - Refund not issued by Goibibo ^Open

I had booked flight tickets (CCU-BLR) for my parent for travel in the month of May (during the lockdown). Due to lockdown the flight got cancelled and recently the airline refunded the amount but the money instead of going to my bank account, i...

Oct 30, 2020 by Rahul Bhagat

FK GOIBIBO company. I received refund after submitting * requests Or you can say begging for * times for my money. And they refunded into the Fking GoibiboCash wallet they says so I have to use their Fking site again to use MY MONEY. I recei...

Oct 29, 2020 by Pranav Nijampurkar

Goibibo - Refund of cancelled flight due to COVID 19 ^Closed

I had booked a return air ticket of quatar airways Via goibibo website. The booking reference number is J*TMO*. As flight was cancelled due to COVID **, I had requested refund in April ****. I am yet to receive the same and not being able to c...

Oct 29, 2020 by Madhab chandra Das

Goibibo - Amount debited no confirmation or acknowledgement received ^Open

I booked a hotel on ** Oct **** Amount got deducted and its been close to a week and am running in circles calling the goibibo support ..no resolution provided.please help me on this ..didnt get a booking id or any sort of confirmation after t...

Oct 28, 2020 by Jhayanth loganathan

Goibibo - Refund not yet received even after 40 days of ticket cancellation ^Open

I had booked my flight ticket round trip of april month via goibibo and due to covid flight has been cancelled itself by airlines and its six months completed but still there is no status of refund. there is no customer assistant responding si...

Oct 24, 2020 by ARCHANA SINGH

Goibibo - Refund not issued by Airlines ^Closed

I asked goibibo many time for refund but the ignore.They said we can't refund your money .My brother was also about to travel in same flight,but he got full refund ,what kind of justice is this.When I asked Airlines said we don't have such poli...

Oct 24, 2020 by Bhupinder sinfh

Goibibo - Refund for International flight ^Open

I had booked a flight via Goibibo to travel. My flight was cancelled by airlines. They have told me that they have issued a refund to my travel agency and I need to contact them for refund. But Goibibo has not been accepting calls and there re...

Oct 23, 2020 by Harsh Mahesh Jain

I was intimated that the indigo airline ticket is cancelled on **- September-**** and refund would be initiated at the earliest. But no refund was made. Again on **-October-****, I received a message that the refund amount of Rs ***** is proces...

Oct 23, 2020 by Sreejith

Goibibo - Goibibo Refund Against Flight Booking ^Open

We booked Flight tickets from Mumbai - Udaipur by Goibibo Booking Portal. For the date of **th April ****. But due to Covid ** Situation Flight was cancelled and we not yet received any Refund against Cancellation, please intervention here and ...

Oct 23, 2020 by Vijaykumar Bhavardas Vaishnav

Goibibo - Refund of Flight Booking ^Open

I have booked the below flights with GoIbibo for flying with Indigo airline but due to lockdown all flights got canceled and the government issue guidelines to airlines to refund money without any deduction. I got information from Indigo ai...

Oct 22, 2020 by Himesh

Goibibo - Refund of flight ticket ^Open

I have booked ticket on **.**.****. which was scheduled on **.**.**** spicejet from udaipur- mumbai- Goa. I received a call on **.**.**** from airlines that flight got cancelled because of Covid and they will give full refund and Since then I a...

Oct 20, 2020 by meena rathore

Goibibo - Amount not refunded ^Closed

I had booked a flight from Bangalore to Imphal via Kolkata, I had to cancel my flight with Indigo and Indigo airlines said they have refunded it to the travel agent Goibibo and Goibibo has not in turn refunded me. Indigo airlines customer servi...

Oct 20, 2020 by Rajesh Thokchom

Goibibo - Payment deducted twice ^Closed

I booked tickets through goibibo for flight travel. At first, the payment got cancelled, from my debit account, when I made payment from credit card, it went through. Next day, amount was deducted from both my savings & credit account. It has b...

Oct 20, 2020 by Mahima Mohan

Goibibo - Credit shell removed ^Closed

I have booked my tickets which got cancelled due to covid. Now I am trying to do new booking with same credit shell in website. But credit shell is removed by Goibibo. And there is no contact point. Just want my money back now. Please help,...

Oct 19, 2020 by Amit Kaware

Goibibo - Flight Payment deducted but I haven t received booking details ^Closed

I had booked a flight from Bombay to Kolkata on *th october. Payment is done and deducted from my account t i haven't received ticket booking details yet it's been **days already i tried contacting through customer care number and help desk but...

Oct 16, 2020 by Khushbu surana

Goibibo - Money deducted but no ticket ^Open

I booked a ticket from BLR to IXB using Goibibo. The amount got deducted but I never received a confirmation. The customer service of Goibibo is pathetic....

Oct 15, 2020 by Satakshi Raj

Goibibo - Goibibo Refund ^Open

GoIbibo deducted all wallet amount to 0. ...

Oct 14, 2020 by Manoj Kumar Agrawal

Goibibo - Refund not yet received ^Closed

refund amount yet not received i cancelled at the date of **/**/**** at goibibo site chennai to kolkata but still i could not receive any amount they customer care nmbr are fake and not reachable kinldy suggest...

Oct 13, 2020 by saravana

Goibibo - Money got debited but no confirmation of my ticket I want refund ^Closed

I have booked flight from Chandigarh (IXC) to Bangalore (BLR), journey date - ** Jul **** in AI *** (PNR Y*RVQ) which was cancelled from air lines. I requested for cancellation and refund of the same at original payment mode through GOIBIBO how...

Oct 11, 2020 by Athul P

Goibibo - Goibibo Credit Shell Option is not showing ^Closed

I had booked a flight from DEL to BLR on April **th ****, since flight got cancelled due to lockdown and I got a credit shell note from Indigo Airlines of Rupees ****/-. Now Goibibo has removed that option to use Credit Shell for new booking. I...

Oct 10, 2020 by Veena Talikoti

Yesterday I did a transaction of ***rs from train ticket from indore to gwalior from goibibo website and my transaction was successful but no confirmation of ticket was given. Google Pay is saying that transaction is successful from their end ....

Oct 09, 2020 by Pranjal pratap rai

Goibibo - Money deducted no tickets confirmation yet ^Closed

I have made an successful transaction for flights Agartala to delhi,the money got deducted but ticket not confirmed yet or do i get any refund So i need my refund...

Oct 09, 2020 by Manashi Debbarma

Goibibo - Refund not paid against cancelled flight ^Open

Goibibo has not transferred refund initiated by Indigo against cancelled flight (PNR # BI**TM). Since *th Sep **** , Goibibo is showing the same status " Refund has been initiated and will take *-* days to reflect in your account" I want my m...

Oct 08, 2020 by Abu Asim Ansari

Goibibo - Shell credits not issued ^Open

I have booked my tickets from BLR to DEL for round trip between ** to ** April ****. But due to covid-** lockdown the flight got cancelled. Now as per policy I should get transferable shell credits in my account. But I have not received any. I ...

Oct 07, 2020 by Ayush Gupta

Goibibo - Hotel booking not refunded ^Open

I had booked a hotel from goibibo ( HTLCEQLP*F) for Mandarani, check in date was **th March, check out data was *st April. But due to corona outbreak I called them up and they asked me a new date. So I rescheduled it to Aug *th(HTLCEQLP*F). But...

Oct 06, 2020 by Arkapratim Laha

Goibibo - GOIBIBO NOT REFUNDING AMOUNT RECIEVED FROM AIRLINES ^Open

I booked a ticket from Goibibo KLM Dutch airlines) , Brussels>Amsterdam>Mumbai. Return ticked. This booking was done on March *th, ****. The ticket date was: **th April to and return on **th April. The flight was canceled due to COVID ** o...

Oct 06, 2020 by Ishan Akshat

Goibibo - No refund from Goibibo after flight cancelled by airline ^Closed

Spicejet flight of **th May was cancelled by the airline. Spicejet confirmed by email on **th September that the booking amount has been refunded and to contact the travel agent, Goibibo, in my case, to receive the refund. However, despite repe...

Oct 05, 2020 by Saheli Dhar

Goibibo - Refund pending from Goibibo ^Open

This is regarding my payment to goibibo regarding seat booking for PNR LPGW*U. The payment was done on the goibibo app for seat booking for *** rs. Seat booking failed but payment was received by Goibibo. Airlines mentioned that they have not r...

Oct 02, 2020 by Pritish Anand

Goibibo - Amount deducted but ticket not generated ^Closed

On *st october i have booked a us ticket from guwahati to tinsukia on A R S uper for *th october using gocash as there was sufficient gocash for booking a ticket. But while booking, the amount of Rs. *** was deducted from my gocash of booking I...

Oct 02, 2020 by Rishik Bhuyan

Goibibo - Not refunding money ^Open

Flight was cancelled due to lockdown in the month of April and government had issued article stating that all flights cancelled during lockdown period should refund money within * weeks from date of cancellation. But goibibo is not ready to ref...

Sep 28, 2020 by Nicky Singh

Goibibo - Didn t receive refund ^Open

I have booked ticket from Mumbai to Doha for **th Apr'**, but airlines has cancelled that flight and was providing next date flight. Since I was not comfortable with the date provided by the airline I asked them to cancel the ticket with full r...

Sep 27, 2020 by Kunal Kumar Jaiswal

I had booked ticket from GOIBIO. My flight was canceled from GOAIR Airlines for PNR M*C**W . I approached the airline for the refund, they refund me ₹**** and through mail they said that refunded money to travel agents account. Goibibo. I h...

Sep 23, 2020 by PRAJIT VERMA

Goibibo - Refund Issue ^Closed

My flight was canceled from Indigo Airlines for PNR OPWQ*E . I approached the airline for the refund, they refund me ₹**** but I received ₹**** from Goibibo. I have been trying to contact them from every means, but they are not reachable. P...

Sep 22, 2020 by Aatika Sinha

Goibibo - Refund Not Processed ^Closed

My flight was cancelled by GoAir on *th August, ****. GoAir has also processed refund to goibibo on *th august. But goibibo hasn't refunded the amount to my account yet.Please Refund the amount as soon as possible. It's been more than a month...

Sep 18, 2020 by Yuvraj Singh Tomar

Goibibo - FLIGHT partial refund ^Closed

My ind*** flight was cancelled by the airlines which was scheduled on * th June ****. The airlines has already initiated a full refund of the amount but goibibo is charging a convinience fee upon my refund and indeed not refunding full amount. ...

Sep 17, 2020 by Nanhi Nandini

Goibibo - Refund not done ^Closed

Booking ID GOFLDANDD************** I BOOKED FLIGHT IN APRIL WHICH GOT CANCELLED DUE TO COVID. NOW AFTER ASKING FOR REFUND THEY ARE JUST PROVIDING CREDIT SHELL WHICH IS NOT USEFUL AS I WONT TRAVEL AGAIN.I want to get refund Mobile number u...

Sep 16, 2020 by Roopesh

Goibibo - Flight credit shell ^Open

PNR - GGWSHC & RI**QP Due to COVID-** pandemic situation our flight tickets got cancelled and Goindigo is keep saying that amount is available in credit shell hence I need to check with Goibibo for further assistant. But at time of new fl...

Sep 15, 2020 by Anirudh Goel

Goibibo - Convince Fee Deducted in Refund ^Open

My PNR Number is GFBMFF. I had booked tickets from Goibibo and my travel date was **.**.**** and return on **.**.****. Due to COVID flight was cancelled and I should have been given full refund. Flight company Indigo had given full refund but G...

Sep 14, 2020 by Bhavin Sanghavi

Goibibo - Refund not processed ^Closed

Due to pandemic , flight was cancelled from Dubai to Kolkata and Kolkata to Dubai. I called multiple times to Goibibo but there is no such refund and no such commitment from them. I need my refund. ...

Sep 14, 2020 by Ahfaz Chowdhury

Goibibo - Train Refund not received ^Open

I had a train booking from Goibibo . Booking no is TRNAFQJ**JOCAO with PNR no **********. The journey was not confirmed and was in waiting list when the chart was prepared. IRCTC has already initiated the refund. But I am still waiting for...

Sep 14, 2020 by Rahul Belwal

Goibibo - Refund of cancelled Air Ticket ^Closed

Hello, I had a booking cancellation on **th July for my flights. I got a mail from ibibo confirming the cancellation and amount to be refunded.But I still haven’t received the refund of the amount....

Sep 12, 2020 by Vishesh vats

I had done booking for * passengers from Delhi to Singapore from *th to **th April via goibibo from Singapore airlines. Singapore airlines confirmed that they have refunded the amount to goibibo. Even received email from goibibo that Rs.*,**,**...

Sep 12, 2020 by Nishika Divya

Goibibo - Refund Pending ^Closed

I booked a round trip from Ahmedabad to Nagpur with Goair from Goibibo on **rd July,****. My flight got cancelled and airlines cancelled my booking on *st Aug,****. Today is **th Sept,**** and till date I havent received my booking amount by Go...

Sep 10, 2020 by Aditya Chaurasia

Goibibo - Refund has not received ^Open

I Have Made Booking For My Flight Tickets To nagpur-delhi and delhi-nagpurThrough GOIBIBO, Flights Got Cancelled Due To COVID , I Got Confirmation From The Airlines That They Have Given Full Refunds For All My Tickets To GOIBIBO, However I have...

Sep 09, 2020 by Yugandhara kale

Goibibo - Unable to avail promo code ALWORKATION ^Closed

made a booking in Zoomcar and I was eligible for offer up to Rs.**** on Goibibo hotel booking with promo code Alworkation.but currently this promo code shows invalid and I am not able to activate the promo code...kindly help I am not able to ...

Sep 08, 2020 by Bharath

I booked a air asia airline ticket PNR -DTZNKI dated **/**/** through goibibo, but the flight was cancelled due to covid **, so I cancelled the ticket and apply for refund. But even after * months, I did not get my money back. Even airline com...

Sep 07, 2020 by Pranshu jain

Goibibo - Refund issue for cancelled train tickets ^Open

Train ticket for * passenger from Mumbai to Trivandrum netravati exp *****, journey date june ** ****,pnr no ********** was cancelled.but the refund process was not yet initiated....

Sep 05, 2020 by Deva balan

Goibibo - Refund for Cancellation of flight by airline ^Open

I cancelled my vistara airline ticket dirctly by airlines with full refund, but refund not initiate from goibibo. Vistara has confirmed many times they refunded amount to goibibo. ...

Sep 04, 2020 by Deepak jain

Goibibo - Refund issues ^Closed

My PNR no. Is CB*USA. I had booked a round trip from Mumbai to Bangkok for the **th of March. Goibibo does not revert or refunds my money. I have the refund acknowledgement email by the airline and now that it's about to shut it's bothering me....

Sep 04, 2020 by Fahim Dalla

Goibibo - Charged unauthorized extra amount ^Open

I paid online booking from goibibo and at the time of check-in hotelier asked me for extra amount. He said that he has my booking details but didn't got my payment which I paid online. I called up goibibo customer care several times to get my ...

Sep 03, 2020 by Aayush Bhardwaj

Goibibo - Refund request not proceeded ^Open

My flight was cancelled in April'** due to the pandemic, I tried contacting goibibo customer care, even after several mails/ calls/ tweets, goibibo is not refunding my money or even re-booking (with my previously invested money). ...

Aug 31, 2020 by Himanshi Khattar

Goibibo - Goibibo Not Refund HYD to Delhi to Dharamsala ^Closed

Still Company have not refunded my money . Flight cancelled during Lock down and Goibibo still not give me any information of my money. I want my money in my account. ...

Aug 31, 2020 by Diwakar

Goibibo - Airlines cancel my ticket goibibo not replying ^Closed

My flight with PNR : QL*I** was cancelled by Turkish airline for *th September to Berlin, I contacted Turkish airline and they said they can only reschedule the flight from goibibo, after giving my all efforts on Twitter Facebook and other port...

Aug 29, 2020 by Nasir Imam

Goibibo - Tickets refund from goibibo ^Closed

I had booked air tickets via goibibo. since March I asked refund .no response regarding my refund I need my money back to the source account ...

Aug 28, 2020 by Vijay chandhar Kankani paramasivam

Goibibo - Refund not issued to bank account ^Open

I booked a flight ticket via goibibo on march, but airline got cancelled because of pandemic lock down. I requested for refund but they only credit refund to credit shell in which i can only re book in the same airline using same credentials. I...

Aug 27, 2020 by Nishafar Ali

Goibibo - Refund not processee ^Open

My booking id is 'AMDWVIA*N' and it was round-trip however one side trip got cancelled from the airline, so I cancelled the round-trip and raised for refund which suppose to be a normal refund as suggested by goibibo and on **th July **** i rai...

Aug 27, 2020 by Keshav bagal

Goibibo - Refund not done ^Open

Hello I’m contacting you in regards to the booking against PNR no. Bpbc** and This was a round trip ticket with departure from Saskatoon to Delhi on ** april and Delhi to Saskatoon ** may on However, due to covid-** flight cancelled i did n...

Aug 25, 2020 by Rohit chauhan

Goibibo - Flight tickets refund has not received ^Open

I Have Made Booking For My Flight Tickets To US Through GOIBIBO, Flights Got Cancelled Due To COVID Situation, I Got Confirmation From The Airlines That They Have Given Full Refunds For All My * Tickets To GOIBIBO, However I Have Got Refunds On...

Aug 25, 2020 by Nitant Shah

Goibibo - No refund ^Closed

I have booked a flight from Rome To Tirupati through Goibibo. Than due to covid the flight has been cancelled by airline than they issued refund for all the passengers but in my cases they have issued refund to goibibo but goibibo did not pay m...

Aug 25, 2020 by Akhip chowdary

Goibibo - Refund related issues ^Closed

I haven't received refund against the booking that I had made through goibibo website PNR:O**JTP which was on *st August **** PNR: Z*WJPS which was on *th August **** Both the tickets were from Chandigarh to Mumbai.I haven't received refun...

Aug 24, 2020 by Kamlesh Laddha

Goibibo - Goibibo not refunded my money ^Closed

Due to Covid-** the flight got cancelled which i book from goibibo on **th Apr and returning **th april from delhi -> bali AIRLINE: VJ/**G**N and they have to refund the amount But from last * month I am not getting any response from Goibibo ev...

Aug 23, 2020 by Raina Kumari

Goibibo - Goibibo didn t refund ^Open

I booked flight on *th Dec **** from allahabad to Bangalore ..The flight got cancelled on **th May due to covid ** pandemic and indigo refunded me the amount on *th July and sent the refunded amount to GOIBIBO ...Since then I have tried calling...

Aug 22, 2020 by Amit Srivastava

My flight was cancelled by airline due to COVID** and credited a credit shell instead of full refund for future booking I later tried to use the credit shell to book my flight but didn't find any credit shell as talked with airlines. This...

Aug 22, 2020 by Neeraj Pandey

Goibibo - Refund not done ^Closed

Flight cancelled from their (airlines) end not proceed of refund mention no help from airlines nor the Goibibo. Further no response from goibibo also no option to contact them directly . No call numbers nor any official ail given whatever call...

Aug 21, 2020 by Rutuja B

Goibibo - Refund not recieved even after 6 months ^Closed

My flight British Airways from Manchester to new Delhi was cancelled due to corona virus on March ** ****. And till date I haven't recieved any refund , any coupon . Their is no way to contact them , no email is functioning , their number is...

Aug 20, 2020 by Hardeep singh

Goibibo - Refund for International flight cancelled due to COVID ^Open

Flights from USA to India cancelled by airlines on Mar **. Refund from flights to Goibibo done * months back, and Goibibo themselves have confirmed this. However, despite ** follow-ups over * months, I am yet to get a refund. Each time I am ...

Aug 20, 2020 by Nitin Sundar

Goibibo - Refund pending from GOIBIBO ^Open

I have booked flights with GOIBIBO which has been cancelled. Indigo and Air Asia has processed the refunds to GOIBIBO. Goibibo needs to refund back the amount to my bank account. But there is no means to contact GOIBIBO to claim refund. Both th...

Aug 20, 2020 by HARIKRISHNAN S

Goibibo - Refund hasn t been Processed since 3 weeks ^Open

Hi, My flight got cancelled on *st August **** due to Covid breakdown. PNR: MW*V*X. Airline has process the request the same day but Goibibo doesn't. ...

Aug 18, 2020 by Chiranjit Saha

Goibibo - Refund for flight tickets have not received ^Open

I have made booking for my flight tickets to US through GOIBIBO, flights got cancelled due to COVID situation, I got confirmation from the airlines that they have given full refunds for all my * tickets to GOIBIBO, however I have got refunds on...

Aug 18, 2020 by Nitant Shah

Goibibo - GOIBIBO Amount not refunded ^Open

I Dony Alex, had booked the following flights through GOIBIBO. Air India Flight AI*** on **rd March, ****, from DEL to CDG [PNR: YHK*Q] Alitalia flights from Paris to Rome (CDG to FCO (flight number AZ***) and Rome to Delhi (AZ***) [PNR:U...

Aug 18, 2020 by Dony Alex

Goibibo - Refund not received from Goibibo for cancelled ticket ^Closed

I had a ticket from Doha to Kolkata on **th Ap ** and return ticket on **th June ** in Qatar Airways. I have used Goibibo for booking the ticket. Ticket was cancelled by them but inspite of repeated commitment and promises made by Goibibo no...

Aug 17, 2020 by ANANDA SWARUP ROY

Goibibo - Flight cancelled yet no refund from 14 months ^Closed

I booked a business class ticket from mumbai to london on Egypt air from goibibo On **st june ****, When I reached the airport my flight got cancelled and they stamped my ticket for full refund, and i booked another flight from airport to fly. ...

Aug 17, 2020 by Kapil arora

I had a flight booking on **th march from Goibibo via Air India from Paris to Delhi, I had a conversation with there executive and have it saved that my full amount will be refunded, but I didn't get any amount till date. I have chat screenshot...

Aug 17, 2020 by Shubham Mehta

Goibibo - Refund of flight cancellation ^Open

I have booked a Delhi-Mumbai- Delhi flight for my family from your platform. Round Trip FlightBooking ID - GOFLD**D************ Because of Covid reasons my family could not travel, also the flight got cancelled. I asked for a refund. but no...

Aug 14, 2020 by Alok Gupta

Goibibo - Refund from goibibo ^Closed

Sir, my booking of indigo airlines has cancelled by airlines. I m book my flight from Goibibo for PNR SLYFYW airlines credit my refund to Goibibo but Goibibo not responding & give my refund till date. ...

Aug 14, 2020 by Vishal Chaudhary

Goibibo - They didn t accept my refund request and now not reschedule my flight ^Open

I book flight from Ahmedabad to london for **april.My booking id is RUAOQN*J* and ticket no ************* but it got cancelled due to corona. I already made request for refund in march but it get delayed by saying that air canada has transferre...

Aug 14, 2020 by Vishv thakor

Goibibo - Full refund not received ^Closed

I booked the Air India flights on **rd Feb **** for my brother to travel from Dubai-Chennai (**th May), Chennai-Dubai (**th June) on https://www.goibibo.com/. Because of the lockdown, Air India cancelled the flights and when I contacted the cus...

Aug 13, 2020 by Khalith Ahmed C

Goibibo - Goibibo Flight cancelled but refund not processed for past 115 days ^Open

I made a booking in Jan **** for a round trip from US to India. The travel date was May ** ****. Due to covid ** the flights were cancelled. Goibibo has not processed my refund for the past *** days. Everytime I follow-up they quote **-** days ...

Aug 12, 2020 by Rakesh Baravathaya Badaje

Goibibo - Cancelled ticket without my permission ^Closed

Because of covid-** my airline got canceled, But my travel agent canceled my ticket and took the refund without my permission and didn't sent it to my account. Case no. from airline for refund to goibibo:- ******** PNR no:- YQW*QE ...

Aug 11, 2020 by Ritumbada sahoo

Goibibo - Money loss ^Closed

I had booked hotel, than my payment was deducted, but I no received any confirmation, than I did second booking with again payment, and now I can't reach goibibo for my refund... ...

Aug 10, 2020 by GADHAVI PRUTHVIDAN RAMESHDAN

Goibibo - Refund from goibibo ^Open

I have the done the booking from Pune to Prayagraj flight on Goibibo and done the payment .After few min i received mail that booking is unsuccessful and refund is initiated. i want to know why it was unsuccessful and when the money will refund...

Aug 10, 2020 by Vikash ojh

Goibibo - Cancellation of Refund of Flight ticket ^Open

Booking Id: AMDRZ*JOD I have been trying to do a normal cancellation for my above flight booking (This include cancellation charges of Rs **,***).The orginally booked a ticket which has partial cancellation option so according to rule it shoul...

Aug 09, 2020 by ARAVIND R

Goibibo - No refund processed for cancelled flight ^Closed

My flight was cancelled from airlines. Airlines has refunded the full amount back to Goibibo but Goibibo is not processing the same back onto my account. I am trying to reach out the customer support but there is no valid mail id / phone number...

Aug 08, 2020 by barada prasad sahoo

Goibibo - No refund or reschedule code provided ^Closed

My flights were cancelled due to Covid situation. Initially, I was contacted for reschedule code, but I never received one. My flight was scheduled for April *, **** and now today its August *, ****. The Ethiopian Airlines have provided the res...

Aug 06, 2020 by Dimple Bhatt

Goibibo - Payment successful in google pay but not got the flight booking ^Closed

On **.**.****, I was doing the flight ticket but even my transaction is successful in google pay , I have not got ticket from goibibo, please take a action regarding this....

Aug 06, 2020 by Omakr Ravindra Khalate

Goibibo - Refund Not Received ^Closed

I did the booking from Goibibo in February for my flights from Dubai to Jaipur for air india express to be departed on **rd May ****. I recieved the mail from air india express that the flights are cancelled and i need to cancel my ticket for r...

Aug 05, 2020 by Rukhsar Bano

Goibibo - Goibibo erased all booking details ^Open

Booked an Indigo Airlines ticket for my wife and kid on Goibibo on **-**-**** for travel on **-**-**** with a confirmed ticket. Due to Covid it was cancelled and money put in credit shell by Indigo Airlines. Got a message from Indigo Airlines t...

Aug 05, 2020 by Jagat Goel

Goibibo - No proper response for refunding my amount ^Open

I have booked flight ticket before lockdown for my family (Air India) using goibibo app. I have written the email to Air India about the refund. Air India people is telling that they can not do anything about this, I should ask to booking age...

Aug 04, 2020 by IBOHAL KOIJAM

Goibibo - Travel agency not refunding my money ^Closed

Airlines (AirAsia) refunded my money to travel agency (Goibibo), but goibibo is not refunding the money to my account.. moreover they are not responding to any email or telephone....

Aug 03, 2020 by Qadhir

Goibibo - Refund ofnot received ^Open

Hi, This is regarding refund of the two bookings with PNR numbers ******** (Mumbai - vijayawada) and ******** (pune to vijayawada) which was booked on the date **th april **** and the travel date is *th may , ****. Unfortunately both were c...

Aug 03, 2020 by DEVI Sarada

Goibibo - REFUND DETAILS ^Open

I had received a refund notice from GOIBIBO for a cancelled trip from SGN to DMK on **th July **** .We have processed a refund of Rs. *****.* for your SGN - DMK booking (BookingID - SEA***********) via your original mode of payment. The Bank Re...

Aug 03, 2020 by Sunil Kumar Pradhan

Goibibo - Hotel Booking Non refundable ^Open

We had booked an hotel booking for Krabi Trip through Goibibo , Due to carona our plans were rescheduled twice & New travel dates were August **th to August **th .. Now indian government is not allowing any international flights till August **s...

Aug 03, 2020 by YP RAJESH

Goibibo - GoIbibo Refund ^Closed

Hello I’m contacting you in regards to the booking against PNR no. V*W**U and F*NIWD for amount ₹*,***. This was a round trip ticket with departure from Delhi to Pune on March ** and Pune to Delhi on March **. However, I got my flight re...

Aug 02, 2020 by Eesha Agrawal

Goibibo - Refund is not processing for my flight booking which was cancelled by airlines ^Open

I had a booking with PNR - K*PPTS, with go air from Lucknow to Ahmedabad dated * july ****.But the flight got cancelled, so i asked for refund from both goair and goibibo ,but no positive response came. so i complain with government grievance p...

Aug 01, 2020 by SHAILESH VERMA

Goibibo - Refund for flight cancellation ^Open

My flight from Chennai to Kuwait with PNR *E DGTLQP in IndiGo airlines was cancelled due to covid. IndiGo refunded the money in May itself, yet Goibibo is cheating without refunding the money properly. They first initiated refund on June *th wi...

Jul 31, 2020 by SHANMUGA SUNDARAM P

Goibibo - Credit Voucher not given for the cancelled flight though flight has returned money to goibibo ^Closed

i had booked a ticket for Airindia through Goibibo, that flight was cancelled and airline refunded back money to goibibo, now no code has been shared by goibibo to book another ticket in place of that...

Jul 31, 2020 by Ashish Gupta

Goibibo - Flight refund not received ^Open

I had booked ticket through Goibibo on February **, **** for Ahmedabad to Nashik and return. Payment invoice Num- DF**************, Travel Date- Feb **, **** and return Feb **, ****, Amt- INR ****. But since the Prime minister was visiting Ahmd...

Jul 30, 2020 by Monal Shah

Goibibo - Flight cancelled by airline but not refunded by goibibo ^Closed

Booked * flights as below: Booking * Refund Break-Up ...

Jul 30, 2020 by Deepak

Goibibo - Cheating No refund by GoIbibo ^Open

- Flight ticket in SpiceJet was booked through GoIbibo (website) on ** January ****. - Tickets (PNR: PBKRVZ) were issued in the name of Philipose Chacko & Ramany Philipose, for onward travel (COK – DXB) on **th March **** and return travel ...

Jul 29, 2020 by Vinu Zachariah

Goibibo - Extreme delay and irresponiveness towards Flight Ticket refund ^Open

We booked return flight tickets on Lufthansa airlines for my grandparents from Delhi to Boston through Goibibo. The date of departure from Delhi was March **th ****, layover was at Frankfurt and final destination was Boston. Similarly return fl...

Jul 29, 2020 by Saloni Bhattar

Goibibo - Goibibo Goibibo not refunding cancelled flight charges ^Open

I have booked air ticket for * members round trip from Chennai to Srinagar and Srinagar to Chennai on April,**** through Goibibo. Due to Covid-** pandemic, all flights have got cancelled and the airlines has refunded the amount to customers who...

Jul 29, 2020 by Gnana Prakash

Goibibo - MY REFUND AMOUNT NOT RECEIVED FOR MORE THAN A YEAR ^Open

Dear Goibibo and Jetairways team, It's been more than a year now, I am still waiting for my refund amount. You need to release my own ticket refund amount that I paid for the Mumbai to Singapore round trip dated **th April **** through *th Ma...

Jul 28, 2020 by JUSTIN JOHN MENDONCA

Goibibo - Refund issue ^Open

I have book my ticket through Goibibo but due to some problem I could not travel so I have rescheduled my ticket directly from indigo airline and they refunded Rs *****/- from my previous ticket amount & they made my ticket. This amount c...

Jul 28, 2020 by Gaurav Sinha

Goibibo - Refund initiation confirmed but not refunded ^Closed

I have booked flight ticket during lockdown * for the period of lockdown *. as per the govt. announced it will get refunded completely due to travel restriction. After taking multiple follow up with goibibo team, got the refund initiation confi...

Jul 28, 2020 by Rahul Kumar

Goibibo - I want my refund not credit shell ^Open

I have booked air ticket of two men round trip hydrebad to Ahmedabad and Ahmedabad to hydrebad for april ** and may ** this year. But due to covid pandemic all flights have got cancelled and airlines has refunded amount to customers who booked ...

Jul 26, 2020 by Mohammed Akbar Basha

Goibibo - Refund Not Done Properly Contact Voice Email Support Nil ^Open

Following E-Mail on the Copy sent to goibibo, Hi, There is a big communication gap between goibibo and customer like us. You people are not responding on phone numbers because of limited staff that you people are saying. But Every comp...

Jul 26, 2020 by Apurba Banerjee

Goibibo - Goibibo not refunding cancelled indigo flight charges ^Closed

I have booked indigo flight ticked fro bangalore to Agra to travel on *th April ****. But due to covid flight got cancelled and i received msg from indigo that my request for refund is processed and i should be able to collect from goibibo. How...

Jul 25, 2020 by kiran

Goibibo - Refund issue by Goibibo ^Open

My return flight has been cancelled by Airlines and issued as a refund on ** June **** to travel agent as it was booked over Goibibo. American airlines has sent confirmation to me over email and refund receipt also available on their portal. G...

Jul 24, 2020 by PRASHANT PADOLE

Goibibo - Refund not provided ^Open

I have booked flight tickets thru goibbo PNR U*NQKL & PNR F**EMS travel dates *th April **** and **th April **** due to lockdown travel was banned .Airline first offered credit shell I have spoken to the airline and requested refund as iam not ...

Jul 23, 2020 by Shanmuga Anand

Goibibo - Amount not refunded ^Open

I had booked air tickets for travel to Singapore and back by Singapore Airlines via Goibibo in May ****. Due to Covid-** pandemic, Singapore Airlines cancelled the flights and returned the full booking amount. This information was not shared by...

Jul 22, 2020 by Ipsita Roy

Goibibo - Customer support intentionally MISLED into ticket cancellation ^Open

I had booked an airindia flight before lockdown started, and on **-**-****, when I asked Goibibo customer support if I can get a refund, they replied by saying that AirIndia is not offering any refund on cancellations. But immediately after tha...

Jul 22, 2020 by Ankit Das

Goibibo - Prepaid Breakfast and meals not provided as committed Booking reference HTLXVMVYGS ^Open

Dear Sir / Madam, I am writing to you to raise an issue about The issue that I have experienced was: I had booked for one night for a couple at the Hotel. Inclusions had Free Breakfast , Free Lunch Or Dinner As is attached in pics. E...

Jul 21, 2020 by Samujjwal Banerjee

Goibibo - No Refund for flight cancelled due to ^Open

I booked a flight for Bengaluru-Bangkok sector (PNR - T*KI*H, ********-********). But due to Covid** pandemic, entire air travel was shut. It's been more than * months but Goibibo is not refunding my amount. ...

Jul 21, 2020 by Aakash Aakash

Goibibo - Refund Complaint against Goibibo ^Open

I had booked air ticket for two persons from Pune to Leh (travel date ** July ****) and Leh to Pune (travel date ** July ****) on ** Jan **** through goibibo(PRN No:N*MTNJ) of GoAir airlines of Rs.***** Due to India china dispute and Corona pa...

Jul 21, 2020 by Niraj Walunj

Goibibo - Hotel Denied Check in ^Closed

Hotel Denied Checking ,saying i have a local id . However i had given to them my passport which has Bangalore Address for proof ,but still they denied check in. There is no where mention in the hotel policy from the email of Goibibo that Loca...

Jul 20, 2020 by piyush

Goibibo - I booked train ticket by go ibibo but from that time it still shows booking under process and I ^Open

I booked the Air India flights on **th Feb **** to travel from London-Delhi (**th March), Delhi-Mumbai-London (**th April) on https://www.goibibo.com/. Because of the lockdown, Air India cancelled the flights. When I contacted the customer care...

Jul 20, 2020 by Sahil Ravgotra

I booked train ticket from Delhi to Patna. But from that time it shows pending and booking under process. It's been one and half months. ..but still my money is not refunded .. My upi transaction I'd -************ My booking I'd is -TRNM...

Jul 19, 2020 by Apoorva anand

Goibibo - Airline ticket refund ^Closed

I booked an air india ticket from London stanstad to Chennai, India for March **, ****.I paid **, ***rs as fare. The flight became inoperational due to restrictions imposed by government of india due to coronavirus pandemic for passengers from ...

Jul 19, 2020 by Arunkumar

Goibibo - Fraudulent processing of refund ^Closed

PNR : QSQG*DSequence of Events * Flight was cancelled due to Corona Pandemic * Refund requested on **-**-****, was promised no deduction by Goibibo * Singapore Airlines processed full refund without any deduction on **-**-**** * After follo...

Jul 18, 2020 by Subodh Satyawadi

Goibibo - Refund of international airline ticket ^Open

Hi I have lost my hard earned money as i stay in NewZealand And i went to india for holiday and when i was coming back to nz i have booked an Malaysian airline ticket from GOIBIBO and it was my biggest mistake coz they fuckin money sucking ma...

Jul 15, 2020 by Harpreet Singh

Goibibo - Refund not credited through GOIBIBO for flight and ^Open

Sir, As d cancellation refund was processed on **-*-**** and as informed by goibibo staff refund will be credited in bank account within ** days but till date amount is not credited in bank account. This is the *th time I have applied for refu...

Jul 15, 2020 by Komal Agarwal

Goibibo - Airticket cancellation refund not received ^Open

My name is Kalpesh and I have not received refund after *** days of initiated refund by Goibibo which would be received within ** to ** days as per email confirmation by Goibibo for booking id AMDNTS*YI and Airline PNR-RC*YUR. As per Turkish ai...

Jul 15, 2020 by Kalpesh

Goibibo - Refund of Jetairways ticket purchased from Goibibo ^Open

International Ticket purchased in Jet Airlines through goibibo online : Date of Journey ** April **** from Hannover Germany to Delhi and return journey date ** May **** from Delhi to Hannover. Hannover to Delhi reached but return ticket cancell...

Jul 15, 2020 by Ajay Kumar

Goibibo - Not received full refund ^Open

I booked two ways flight from Goibibo that is Hyderabad to Tirupati and Tirupati to Hyderabad in rs ****rs. After few days I received message that my flight has been cancelled, so I contacted to flight customer care service they updated me tha...

Jul 14, 2020 by Bhogi Raju Korada

Goibibo - GOIBIBO DENYING REFUND ^Open

Hi, I am Bhavna Sharma and I have booked Bangalore (India) to Alicante (Spain), via Abu Dhabi, Etihad Airways flight via Goibibo.com on *rd March ****. Booking ID: AMDJSVAZW, PNR: WRHVOG. Ticket cost me INR **,***. I have booked the flight for...

Jul 14, 2020 by Bhavna Sharma

Goibibo - Refund not received for the cancelled flight ^Open

We had booked the tickets for two person on Sunday, Mar **, **** details below: journey date : ** Jun'**** Brussel - Amsterdam and Amsterdam - Bangalore Booking Id: RMDWLZB*D Airline : JetAirways Later on **th April Airline stopped worki...

Jul 13, 2020 by Daisy Rani

Goibibo - Credit shell not received ^Closed

My flight got cancelled on **st may **** from goa to lko. A credit shell has been issued from indigo,but goibibo has not provided my credit shell yet of pnr ENZE*K.pleasee help me to get my credit shell. ...

Jul 13, 2020 by Ayaz hasib khan

Goibibo - Refund never processed ^Closed

There were * transactions for INR **** each on first week of June for seat booking for a flight. The amount was debited from my account with the status as successful, but the booking didn't happen. When contacted, I was told that the refund is ...

Jul 12, 2020 by Prajesh

Goibibo - Refused to provide refund for a cancelled flight and charged extra charge than difference between ne ^Open

Booked ticket through goibibo with PNR-NZTYZB on February ** for ₹*****. The flight was operated by Emirates and date of travel was **/**/**. The flight got cancelled due to restrictions due to covid restrictions. When asked for refund goibib...

Jul 11, 2020 by TIJO JOHN

Goibibo - Refund from Emirates Airline not forwarded to me ^Open

I booked ticket from Delhi to dubai on * April on goibibo and couldn't travel due to lockdown. Airline refunded the ticket and goibibo kept the refund status in progress and this morning they changed the status to travelled!!!!! Now they are as...

Jul 11, 2020 by Mahua Deb Samaddar

Goibibo - Ticket Cancellation Issue ^Open

I had booked my to-fro Indigo flight tickets on the *nd of June via Goibibo, for dates **th June Delhi-Hyd and **th June Hyd-Delhi. Since my tickets got rescheduled by the airlines later, i could not travel. I had directly cancelled my tickets ...

Jul 11, 2020 by LIMI MATHEW

Goibibo - Goibibo is not refunding my cancelled flight tickets amount ^Open

We have booked * flight tickets for **th april to travel from Hyderabad to Visakhapatnam. All flights got cancelles from **am on **th March due to covid-** pandemic. The airline has issued refund (to agent-GPIBIBO) on my request. But Goibibo is...

Jul 10, 2020 by Pratyusha Boppana

Goibibo - Flight credit not received ^Closed

Goibibo canceled * of my flights in April and I have been trying to get in touch with them since for refund or credit or reschedule option. Their website and chatbot send out automated responses that aren't even relevant. I have lost more than ...

Jul 09, 2020 by Sirisha V

Goibibo - Cancelled airfare not refunded by Goibibo ^Open

I have cancelled my ticket for my trip from Mumbai to Istanbul due to COVID pandemic on **th March ****. The airlines refunded the full amount and told me to contact the travel agent, in this case Goibibo, to get it back to my original payment ...

Jul 08, 2020 by Nandana Roy

Goibibo - Goibibo not refunding amount processed by Airlines ^Open

British Airways tickets were booked for * from Mumbai to New York and Back (**th May onwards and *rd June **** Return) Goibibo ID no. TUAJZDZ*T. Due to COVID **, flights got suspended. Had asked the agent to cancel the booking with full refund....

Jul 08, 2020 by Nand Kishore Pandey

Goibibo - Wrong Refund Received ^Open

I booked Indigo Flight on Goibibo for IXE-BLR(PNR-ULI*VG) and BLR-ATQ(PNR-YQKF*E) on ** Jun **** for Rs.**** combining both after getting all type of discounts.Later my flights were cancelled by Indigo due COVID-** issue and i was given option ...

Jul 07, 2020 by Amandeep Singh

I booked a two way ticket through GoIbibo website for seychelles with travel date *rd may and return date *th may worth *.*L. The flights got cancelled, i tried contacting the goibibo team but they did not repond so i contacted airlines dire...

Jul 07, 2020 by Abhishek Yadav

Goibibo - Booked ticket from shiridi to chennai with zero cancellation but gobibo cheated ^Closed

I booked tickets with zero cancellation on March my travel date stopped due to covid-**. I paid ***** during my booking after * months of the request they are cheating and giving ****. I booked with extra amount for zero cancellation in spiceje...

Jul 06, 2020 by Anuradha

Goibibo - Refund not been done ^Open

Hi i have booked a flight ticket from chennai to Colombo on March due to covid ** my flights got cancelled and i initiated for the full refund on **/*/** . i have got my partial payment of ***** but i haven't got my remaining ***** kindly help...

Jul 06, 2020 by premkumar R

Goibibo - Not received adequate of credit vouchers refund ^Open

I have booked flight tickets on **.**.**** through goibibo app vide ticket PNR I*UCPZ and travel dated **.**.****. I have booked the above ticket with cancellation protection and paid extra charges for the same (copy of ticket attached) . Afte...

Jul 05, 2020 by Manish Kumar

My flights from Ahmedabad to Dehradun and Dehradun to Ahmedabad cancelled by airlines due to Covid ** by Indigo airlines through Goibibo. After that I have initiated full refund from indigo and they did but Goibibo is not refunding any money to...

Jul 04, 2020 by Mithilesh Bhatt

Goibibo - Flight Refund ^Closed

I booked a flight from Columbia to Delhi. It was a connecting flight CMB-Kochi-New Delhi. But the flight from Kochi got directly cancelled from airlines due to extended COVID**. So I cancelled other ticket also on **th April before a week of my...

Jul 03, 2020 by Ashish Pun

Goibibo - Goibibo denying to raise cancellation for a refund ^Closed

AIRLINE HAS BEEN PROVIDING FULL REFUND BUT GOIBIBO CONSTANTLY DENYING TO RAISE CANCELLATION AND PROVIDE FULL REFUND , I HAVE EMAIL CONFIRMATION FROM THE AIRLINE THAT THE REFUND REQUEST IS NOT PLACED ...

Jul 02, 2020 by Saheb singh

Goibibo - Flight Cancellation Charges ^Open

Have booked flight ticket on Goibibo dated *th june ****( PNR NO : D*UJGP), flight got cancelled by airline. I have applied the refund from airline and airline has given the same to Goibibo. Now Goibibo deducted the unnecessary amount and given...

Jul 02, 2020 by PARTH PATEL

Goibibo - Refund not processed ^Closed

I requested to cancel my flight to Zurich of **st May on **th May but still didn’t receive the refund. The app shows status as reschedule available however I have canceled the booking and have the mail also....

Jul 01, 2020 by Harsh Maheshwari

Goibibo - Credit shell is not getting applied ^Closed

I have received the credit shell from Indigo but I am not able to apply the same on my Goibibo account. I am using it for the same contact in whose name I have received the credit shell. ...

Jun 29, 2020 by Vartika Dhupar

Goibibo - Flight cancelled but Refund not processed ^Open

I had booked an air ticket in AirIndia through GOIBIBO from AMD to BBI via DEL on **th Jun . That flight has been cancelled because of operational reasons. So I have submitted cancellation letter and email from AirIndia to GOIBIBO but still the...

Jun 29, 2020 by Bhagyalaxmi Rout

Goibibo - Cancellation refund not recieved ^Open

I have made a booking from Goibibo on **/**/**** vide ID NAKU*BK*Z, flight got cancelled from the airlines itself I have been chasing for the refund from almost a month but till date I have not recieved any refund from Goibibo....

Jun 26, 2020 by Vinit Gupta

Goibibo - REFUND IS NOT DONE ^Open

GOIBIBO DIDN'T REFUND MY MONEY BACK TO ME. WE HAVE BOOKED OUR FLIGHTS THROUGH GOIBIBO WITH GO AIR FLIGHTS FROM AHMEDABAD TO GOA AND RETURN FROM GOA BUT FLIGHTS WAS CANCELLED DUE TO COVID-** AS OUR TRAVEL DATE WAS **TH APRIL TO **TH APRIL,****. ...

Jun 26, 2020 by AMIT JIKARIA

Goibibo - Flight cancelled credit shell issued and balance available in indigo but goibibo says there is not c ^Closed

I had booked tickets with GoIbibo for * passengers from Mumbai to Copenhagen and Back for **th March flight of Turkish Airlines worth *.* lacs. Due to COVID, I called up GoIBibo and they cancelled my tickets. Got a confirmation mail regarding t...

Jun 23, 2020 by Amit S. Sali

Goibibo - Refund Denied ^Open

As per the annexure to Goibibo's letter to customers on the website (screenshot attached from **rd April), all bookings for Turkish Airlines flight, booked before March ** and with travel date before **st December were eligible for a refund. In...

Jun 23, 2020 by Konark Panday

Goibibo - Refund for cancellation of airline ticket ^Closed

Neha Soni <nehasoni****@gmail.com> Attachments **:** AM (* minute ago) to travel, faiyaz*kanpur, SpiceJet Dear Goibibo, We have been informed by spicejet airlines via email dated June **, **** that the amount in full has been refunde...

Jun 23, 2020 by Neha Soni

Goibibo - Refund not received from GOIBIBO ^Open

I have cancelled my flight PNR(HWKT*C) on **th of March **** but I have not received the refund yet. As I have spoken to the airlines they say they have refunded the amount to the agent(GOIBIBO) but I have not received any amount from GOIBIBO ...

Jun 22, 2020 by Sanket suresh karsiya

Goibibo - Refund is incomplete ^Closed

The flight is cancelled due to covid and I booked the flight from Goibibo on March **,**** opting for insurance even to get the full refund in the event of flight cancellation. But, i didn't get the refund till June *st week even on continuous ...

Jun 21, 2020 by Varun Kumar Manne

Goibibo - Refund Not Received ^Closed

I got following mail for my refund of train ticket "The Bank Reference Number for the transaction is **********. This will be useful for you if you choose to follow-up with your bank for delays. We have processed the refund for your trains b...

Jun 20, 2020 by Samir Bendre

Flight cancelled due to Covid situation and was cancelled using goibibo itself. Then withinnfew days credit shell issued and balance available in indigo. I had a talk with indigo customer care and retrieve ittenary to see the available amount. ...

Jun 20, 2020 by Sayon

Goibibo - Full Refund not honoured ^Closed

I booked a ticket in the month of Feb for Pune-Delhi and Delhi-Pune on payment of additional charges for Zero Cancellation Charges for Travel in the month of August but now Goibibo is denying the same. PNR No.JWBF1...

Jun 20, 2020 by SAURAVE KUMAR LATH

Goibibo - Flight Tickets Refund ^Open

I booked a flight ticket with AirIndia via Goibibo for my journey from Bhopal to Pune on **th April, but my flight was cancelled was due to Covid-** situation. I raised the refund request and its been more than * months i have not received the ...

Jun 19, 2020 by Vishal Bhatt

Goibibo - Goibibo couldnt be reached out for refund on my cancelled flight due to COVID lockdown ^Open

I have booked a flight to Bali and the journey date was on April **th and return date was April **th. Later I called the airlines and found to know that due to lockdown, i can reschedule many times for free and cancellation option i wont be pa...

Jun 17, 2020 by Anbuarasan

Goibibo - Room rent not refund ^Open

I booked hotel at digha on ** march to **march.due to covid ** i could noy stayed at kalia nana hotel at digha.no refund initiated from their end.no reply no contact from them.they also blocked me.....

Jun 17, 2020 by Anupam Ball

Goibibo - Cancelled Flight Bookings due to COVID not refunded or Goibibo cash credited ^Closed

We had * bookings via GoIbibo from April **** to May ****.. due to COVID, all of them were obviously cancelled… but there is no response via chat service.. Its only mentioned **/* support.. but there is not even * minute support.. we were to...

Jun 15, 2020 by Liju

Goibibo - Goibibo refund not issued ^Open

I had booked flight delhi to dmk(thailand ) Booking date **/*/** Flight date **/*/** Pnr NE**NX BOOKING ID : GOFLIANDC************** Due to lockdown all flights were cancelled I have been sending email to goibibo for refundsince three ...

Jun 13, 2020 by Siddharth gupta

Goibibo - Refund of air fare against PNR No LHTZXM ^Open

I am contacting you in reagrd to the booking against PNR no. LHTZXM. This was a round trip ticked with the time of departure from Bangalore on **th May **** to Dehradun. Unfortunately due to the current COVID pandemic crisis this ticket was ...

Jun 13, 2020 by b v s subrahmanyam

Goibibo - Goibibo not refunding full amount for covid cancellation ^Closed

I had booked a return ticket to London, in April **. This was cancelled due to COVID. Ticket No.SEA***********. Unable contact these people. No response on automatic chat option. Kindly help to get the refund. ...

Jun 12, 2020 by Narayan H

Goibibo - Air Tickets refund ^Open

booked my tickets though goibibo app for travel date ** March **** From Delhi to Ahmdabaad flight no Vistara UK-*** . At that time flight is cancelled. I booked a another ticket through goibibo for travel date **March **** From Ahmedabad to...

Jun 11, 2020 by Preeti

Goibibo - Refund not received inspite of cancellation protection ^Closed

On ** February I had booked two separate air tickets on Air India flight from Pune to Chandigarh and paid Rs *** towards cancellation protection plus fees of goibibo for each airticket On ** May **-** I went to their website and filed a cancel...

Jun 11, 2020 by Deepak Sundrani

Goibibo - Full flight refund not received ^Closed

I had booked two tickets through goibibo costing Rs.******. The flight was scheduled to fly on **th March ****, however due to nationwide lock down the flight did not operate. Finally, after a long hassle with goibibo I received a refund initia...

Jun 11, 2020 by Vivek Shah

Goibibo - Refund in wallet not to debit card ^Open

I cancelled my flight (PNR No RUAIRV) booking id :- TUA*TS*** on ** may .flight departure date was *st june.Issue is refund of cancelled flight is in gocash not credited to my debit card. i didn't opt for gocash whilre cancelleing the flight ...

Jun 11, 2020 by Navdeep Kumar

Goibibo - PNR Invalid ^Closed

Gave me an invalid PNR and now they are not giving me a reschedule due to corona, they are totally ignoring my issue even after sending all the screenshots....

Jun 11, 2020 by Mohd Darab Saifi

Booked a flight on Bangkok airways through goibibo. Flight got canceled and airlines announced refund. I raised a claim on March ** **** for a refund through goibibo. Goibibo was unwilling to give me a refund. I had to go call * times before th...

Jun 11, 2020 by Sunil Chandrashekharan

Goibibo - Refund is not processed ^Closed

Sir I booked the flight tickets from Chennai to Jaipur vide connecting flight from Hyderabad on **.**.****. My details are as follows Flight Chennai to Hyderabad (*E***) Flight Hyderabad to Jaipur (*E***) under PNR no JBY*UB. I cancelled the ...

Jun 10, 2020 by LEKHRAJ MEENA

Refund due on return flight Lon-Del re. PNR TOUNH* which was cancelled due to Covid-**....

Jun 10, 2020 by Ramesh Kumar Sharma

Goibibo - Refund no given ^Open

Due to COVID-** flights were cancelled. After that I asked for refund of the tickets. Goibibo said if the spice Jet initiate the refund we can give it back to you. On *th June ****. Spice Jet had initiated the whole amount to the agency GOIBIBO...

Jun 10, 2020 by Shrijeet Nitturkar

Goibibo - Incorrect refund ^Open

Booked two tickets in same flight, same date, for which I got refund due to flight cancellations. But, for one ticket airline penalty was cut, INR ****, other ticket I got full refund. Nepal airlines gave in written that both tickets were eligi...

Jun 10, 2020 by Akash Agrawal

Goibibo - Flight booked by Goibibo resumed at last moment after being cancelled as per government regulation ^Open

On *th March I booked returned flight via Goibibo. PNR S*HG*P on the name of Niraja Nitin Mayya & Nitin padmanabha Mayya. I paid *****. Cancelled it on * th May on Goibibo app. While cancellation it showed refund amount will be ****/-. I accep...

Jun 09, 2020 by Nitin padmanabh Mayya

I booked flight from Pune to Lucknow via Hyderabad last month for **th May PNR : WNFUMA. *E***-Pune to Hyd *E***- Hyd to LKO the flight *E*** was cancelled and and at before the day of departure the received below message and later it was ...

Jun 09, 2020 by Ankur Srivastava

Goibibo - Goibibo not giving refund ^Closed

PNR- IZHNKP11 I booked a ticket from goibibo from Ranchi to New Delhi. Airlines was airasia. The flight was cancelled due to covid-19. Till then goibibo is not refunding my money. AirAsia is saying contact to goibibo. Another PNR : H...

Jun 09, 2020 by Seema Kumari

Goibibo - Refund of airline ticket due to corona virus ^Closed

I had booked an Air India Flight ticket on **th May **** through Goibibo from Mumbai to Kolkata, Flight number AI *** which was scheduled to fly on **th May ****. Due to flight cancellation I proceeded towards cancelling my flight ticket as the...

Jun 09, 2020 by Aditya Pachisia

Goibibo - Air ticket no being refunded ^Closed

To, GOIBIO. This refers to my upcoming flight to Leh Ladak Via Delhi on **th July ****. PNR - HFN*FB. As during the time of booking I had opted for ** % refund policy ( Kindly find attached PDF ). Now when I am trying to cancel ...

Jun 09, 2020 by CHINTAN SHAH

Goibibo - Flight cancellations refund ^Closed

(Need refund : I booked my ticket from goibibo) My **.**.**** flight (Air India) was cancelled due to their own issues, Air India given me cancellation letter for refund. I requested goibibo with this document for refund my money. They took ** ...

Jun 09, 2020 by Shivam Kumar Dutta

Goibibo - Refund not issued even after 3 months of flight cancellation Goibibo is not responding to my queri ^Open

sir, My name is Asif and i am a BDS student doing house surgeoncy. I am from kerala. I made a flight booking for my friend's father on march *rd.The flight was scheduled on march *th from calicut. Due to some health issues, we cancelled the boo...

Jun 08, 2020 by Asif Shamsudeen

Goibibo - Goibibo rufund ^Open

I have booked a flight from varanasi to pune via delhi by vistara and i had cancelled my ticket directly from airline because flight was cancelled. Now they goibibo is not responding and i cant reach them because of there stupid ivr menu and st...

Jun 07, 2020 by Vikram singh

Goibibo - Airline refund ^Closed

Hi team its regard to my flight on **rd May with PNR XL*WGG Due to COVID** situation, THE FLIGHT GOT CANCELLED, and i have requested INDIGO for the refund, INDIGO has refunded he entire amount to GOIBIBO, HOWEVER GOIBIBO hasnt refunded the enti...

Jun 07, 2020 by Janakiram

Goibibo - Goibibo not paying refund as promised ^Open

I booked a hotel (Crystal Palace Mussoorie by Sea Hawk) for ** Jun, **** from Goibibo. I got injured in the hotel due to damaged toilet seat but did not receive any medical help/first aid from the hotel. I raised claim # HTLYSZWQPT and after m...

Jun 07, 2020 by Jitendra Kumar Rawat

Goibibo - Flight refund ^Open

I booked two international flight tickets from Goibibo (round trip) for me and my husband on **th February, ****. My date of journey was **rd May,**** and the return flight was on **th May, ****. Due to Covid** lockdown, both the flights were c...

Jun 07, 2020 by PRIYANKA ROY

Goibibo - Flight ticket refund ^Closed

Due to covid** my flight dated **.**.**** has been cancelled, so please refund my money for booking ID NAKPT*B*F and (PNR - PT*B*F , flight detail Airasia FD *** Economy from Bangkok to Ahmedabad Awaiting for your response...

Jun 05, 2020 by Meghna

I booked a flight ticket through goibibo on * june ****. Booking ID <<GOFLDIOS**F*E**********>>. I paid through icici bank debit card and transaction id is <<VIN/IBIBO GROUP/************/***********>>. After *-* hours of payment I received ...

Jun 05, 2020 by Arshvir singh sidhu

Goibibo - Not issuing refund agains flight cancelled due to covid19 ^Closed

I have booked AirAsia flight tickets through goibibo app for travel to Delhi on **th April with my family and due to covid-** the flight was cancelled and we couldn’t travel and I have confirmed with airasia and they have refunded the amount ...

Jun 05, 2020 by Gopal Dalmia

I have cancelled a train ticket on **st May, **** but didn't get the refund update till now and the status of the ticket still showing as "booking successful" even after cancelling it. ...

Jun 05, 2020 by Santosh Kumar Patra

Goibibo - Cancellation refund not received ^Open

I have booked a flight from Delhi to New York through GOIBIBO website on Feb ** **** (AMDQ*KFGV)and it was scheduled from ** March **** with a return flight on April *nd. It was mentioned that if I Cancel my flight a refund will be given. Then ...

Jun 05, 2020 by Dinesh Kumar

Goibibo - Air Ticket fees not refunded ^Open

I booked my air ticket from Telaviv Israel to Lucknow with goibibo for ** march but due to Covid** I had to cancel the ticket. I got the confirmation from goibibo that I will get full refund. I cancelled but ticket on ** March but till now I ha...

Jun 05, 2020 by Ankita gautam

Goibibo - Company not refund in original mode of payment ^Open

I really appreciate customer care service of GOIBIBO , with whom I am trying to contact since last two months and I am not able to connect. I got refund of my booking HKC*WG from Hyd to Doha and Back , total amount is refunded RS *****/- , whe...

Jun 05, 2020 by Jitender Singh

Goibibo - Refund not intiate ^Open

My train ticket PNR..**********. was taken through Goibibo. Ticket cancelled on ** may by IRCTC and money refund to Goibibo . But till they refund money to my bank account. Either complaint several times they not contact me also. Please do th...

Jun 04, 2020 by Bikash Barman

Goibibo - Refund for cancelled flight ^Closed

I booked an air ticket in goibibo but flight was cancelled by airline and goibibo is not refunding my amount which is rs *****/- ...

Jun 03, 2020 by Gaurav Khandelwal

Goibibo - Refund not received for the bus ticket ^Closed

I have booked a bus ticket from chennai to nagercoil on may * ****. Then I got a message from goibibo stating that your bus ticket has been cancelled due to covid **. But even after a month goibibo is blocking my money and refusing to refund. T...

Jun 03, 2020 by Bindhu M

Goibibo - Refund Denined ^Closed

After issuing refund for cancelled ticket, goibibo blocked my money again and put back into his own pocket...

Jun 03, 2020 by Gazi Balal

Goibibo - Wrong amount refund ^Open

Hello, My name is Vikash Kumar and Here is my PNR - LEKPPY for a flight booked on ** April **** during Lockdown on goibibo website as DGCAIndia says full refund will be provided to the customer so the airline company (Indigo) refunded full amo...

Jun 02, 2020 by Vikash Kumar

I booked a flight from Jaipur to Hyderabad from goibibo for ** march. Due to lockdown my flight cancelled by airlines and they gave me full refund but goibibo after two month giving a voucher of **** instead ****. I want my payment by origina...

Jun 02, 2020 by Hitesh Kumar gaud

Goibibo - Cab cancelling ^Closed

not cencel my booking and not refund my money ...

Jun 01, 2020 by shubham saurabh pandey

Goibibo - Goibibo not responding for cancellations ^Closed

I have booked flight from Mumbai to Hyderabad and cabto drop home using goibibo app. While the airline says the flight is cancelled, goibibo isnt responding and charging me for cab as well without letting me cancel it for technical issues...

Jun 01, 2020 by Priya

Goibibo - Non refund ^Open

I booked flight ticket for Australia through Goibibo and due to COVID ** flight got cancelled (Singapore Airlines ) Flight was on **th May **** with PNR No-VRQ*A* and now Airlines is asking to contact travel agency i.e Goibibo for refund. Trav...

May 31, 2020 by Rajesh Sachdeva

Goibibo - Need full refund for flight cancelled by Airline ^Open

I booked tickets for my parents through Goibibo for their two-way travel to Helsinki. While they travelled from Delhi to Helsinki in Jan'**, their return flight from Helsinki to Delhi was scheduled on **th March ****. Due to the lockdown cause...

May 31, 2020 by Deepesh Jain

Goibibo - Flight Cancellation Refund not received ^Open

I have booked Goair flight (PNR Number :SBBF*A) from Hyderabad to Kolkata which was scheduled on **th April **** through Goibibo Portal (Online App) and the same flight got cancelled on **th March **** which was much before the Corona Virus Loc...

May 31, 2020 by Sanjib Kumar Ghosh

Goibibo - Did not get full refund ^Closed

I wanted to check refund charges and I submitted the request to know refund charges but the ticket is cancelled. Now due to covid ** flights are also not running . I want full refund...

May 31, 2020 by Imran khan

Goibibo - Refund for suspended flight ^Open

Visit G* *** flight dated ** march **** suspended . I couldn't get refund for my PNR no K***TC Goibibo should refund me mediately as it is too late ...

May 30, 2020 by Vijay Goenka

Goibibo - Refund not initiated by goibibo ^Closed

Dear Team, My train ticket has already been cancelled from IRCTC on May **, **** with confirmation that amount will get credited to my account with in *-* working days but till date i have not received any confirmatiom from goibibo my refund...

May 30, 2020 by Shivam tiwari

Goibibo - REFUND ^Closed

I HAD DONE AIRLINE BOOKING FROM GOBIBIO ON **-**-**** FROM AHMEDABAD TO MUMBAI AND RETURN TRAVEL ON **-**-**** BY GOAIR FLIGHT. AIRLINE CANCELLED THE FLIGHT DUE TO CORONA EFFECT AND THEY CALL ME FOR CANCELLATION AND GIVEN A SATISFACTION FOR FUL...

May 29, 2020 by DIXIT SHAH

Goibibo - Refund of Money from GOIBIBO wrt PNR KKRJGD ^Closed

I had booked one Indigo air tickets with the website GOIBIBO from Allahabad to Mumbai with date of Journey – **.**.**** & Mob: **********. Subsequently I received a SMS / Mail that above ticket has been cancelled due to COVID ** on account of...

May 29, 2020 by Sandeep Gupta

Goibibo - Refund not given after train is cancelled ^Closed

I booked train tickets from goibibo for * days. They said they have successfully refunded my amount but money is not deposited in my bank account....

May 29, 2020 by Umang Verma

Please find below complaint email sent to Goibibo:- Respected Sir/Madam, This is in regards to my booking via Goibibo for an Air India flight, providing the details for your reference. Attached is a copy of the ticket. PNR no:- Z*KMF ...

May 29, 2020 by Francis Fernandes

Goibibo - Non refund of booking amount ^Open

I have booked a Al Jazeera flight form Doha to Mumbai via Kuwait for my daughter for **th of March. The PNR no R**E*G. The flight was cancelled by Al Jazeera. I have written several time but didn't get any reply....

May 28, 2020 by Mohammed Tariq Rizvi

Goibibo - Airtickets for which full payment was made were never issued by Goibibo and neither did they refund ^Open

We booked * airline tickets Mumbai-China in December **** by making full payments to Goibibo. They never issued the tickets to us due to which we could not apply for our visa also. During our conversation with the customer care Goibibo represen...

May 28, 2020 by Sameedha

Goibibo - Not refunding my amount ^Closed

IRCTC had refunded the amount post doing the cancellation of two bookings on **th & **th May'**. Total Amount was Rs **** and the transaction ID of both amount was *. ***************- of Rs ***.** Reference No *************** *. ************...

May 28, 2020 by Rahul Pandey

Goibibo - Ticket refund ^Open

I've book my flight to Ahmedabad **and of may and airlines will cancel my flight after that me book a reshedual flight of less amount but no refunds from goibibo I have some evidence Also kind see my details like PNR NO. ENUJ*H ...

May 27, 2020 by Aakash badhwar

Goibibo - My ticket not confermed ^Closed

I have made a payment through online of rs -**** .bt my ticket is not confermed. ...

May 27, 2020 by SOUROV roy

Goibibo - Amount not refunding after several reminders ^Closed

We have booked the international tickets from GOIBIBO site , due to some problems with scoot airlines they have already refund the complete amount to GOIBIBO in Mar ** however I have not received the amount till date after several reminders. My...

May 26, 2020 by Maheep Sharma

Goibibo - Flight refund ^Closed

My flight was cancelled due to coronavirus. I paid cancellation charges for my flight and still I'm not getting my refund although according to AirIndia rules I should get a full refund. Goibibo and AirIndia is not responding to my calls and em...

May 26, 2020 by Somiya Wadhwani

Goibibo - Refund of money ^Open

I had booked flights on May * from Ral****, USA to Ahmeda***, India with a return ticket on May **, The PNR of airlines are KMBHGL, NJV*QU. I opened the request for refund on March **th, it's been more than * months. Technically as the airlines...

May 25, 2020 by Devarsh Shah

Goibibo - Flight cancelled due to Covid19 no response from Goibibo for refund ^Open

Hello, I was supposed to travel from Mumbai to Brussels via London through British Airways on **th March for which i booked ticket from Goibibo with booking reference no. AMDPQUF*C. But the flight got cancelled due to Covid-** restriction foll...

May 25, 2020 by Gaurav Jha

Goibibo - Goibibo didnt give refund although Airlines gave to them ^Closed

My flight with PNR N**I*G and case no. ******** was resolved by Air Asia by providing the refund to Goibibo (email proof attached). However Goibibo has unethically retained the money for themselves and giving me a credit voucher only. Moreover ...

May 25, 2020 by Akshay Jaiswal

Goibibo - Bus booking amount not refunded ^Open

Respected Sir, I have booked two bus ticket from goibibo website Banglore to Mumbai on ** April **** my date of journey was on ** May **** as due to COVID** my bus got cancelled by bus operator. I have tried to contact goibibo customer care...

May 24, 2020 by Birender Bartwal

Goibibo - Credit Shell Issue ^Closed

This is to keep you posted that I have received less credit shell as compare to my previous booking amount, attached are the emails received from Indigo airlines and below mentioned are the previous booking details. *th April'** Mum to Cok PNR...

May 24, 2020 by Sanket Gaikwad

Goibibo - Flight Cancellations refund issue ^Open

I have booked for Pune to Bangalore flight for my family for the travel date **-Mar-** but due to Covid** pandemic flight got suspended and now I am trying to contact Goibibo customer care but they are not contactable and I am unable to get any...

May 23, 2020 by ASHISH MODI

Goibibo - Ticket not confirmed but amount deducted in my account ^Open

i am booked flight ticket in goibibo app then i pay ticket fare via paytm upi transaction. Upi transaction successful and also received message from paytm but in goibibo not confirmed my flight tickets then i contact customer service, they are ...

May 23, 2020 by A.Arulraj

Goibibo - Refund not provided ^Closed

I have been following for my refund for more than a month. Refund is pending from goibibo . Even customer care number is not responding now. Also they are not replying to my emails. Airlines cancelled my ticket under policy and they refunded th...

May 23, 2020 by Himanshi Vijh

Goibibo - Goibibo not refund our flight booking amount which was cancelled due to covid19 ^Open

We booked our flight through Goibibo website from jaipur to kualalumpur with airasia airlines D*-*** (PNR-E*QPHG) travel date **/march/****; Kualalumpur to Singapore with Jetstar airlines *K*** (PNR- NMMRTN) travel date **/march/**** and kualal...

May 22, 2020 by Bhuvneshwar Dadhich

Goibibo - Refund not received even after a month ^Open

Hi i booked a flight for **-April-**** from Doha to Bengaluru and return on *-May-**** (PNR-TMW*KQ). Indigo cancelled my tickets on *st week of April, i contacted Indigo and i was informed that the refund amount has been sent to service provide...

May 22, 2020 by Chethan MS

Goibibo - Refund amount not credited by Goibibo ^Closed

I booked bus ticket from Hyderabad to Bhimavaram , travel date on *th may ****. Due to extended lockdown service provider canceled the bus. We got message that money will be refunded back with in *-** days. Still didn't receive the money yet. ...

May 22, 2020 by Subrahmanya Varma

Goibibo - Refund amountof airtickets not given by Goibibo ^Open

I Had booked my air tickets with the name of Arvind Singh Negi and Rahul sharma from Dubai to Amritsar through Goibibo online on **-**-****. But due to Covi** fligh was cancelled and I also cancelled my ticket on **-**-****in goibibo portal. Af...

May 22, 2020 by Rahul sharma

Goibibo - Refund not initiated ^Closed

I had booked a flight during the lockdown period. the flight Vistara UK-***got cancelled. PNR- W*G*E*. now the airline says that they have shared the advisory to goibibo fir refund. So i should contact goibibo. Their app is useless. cant con...

May 22, 2020 by Gautam Kaushik

Goibibo - Flight ticket refund from a non operational route ^Open

I booked a flight from DOH-BOM in a newly announced flight of Go Air using Goibibo for **rd March **** flight. Following to the announcement and booking, please note that Go Air has never started service to DOH as Go Air decided not to start th...

May 21, 2020 by Avanika Patel

Goibibo - GOIBIBO NOT REFUNDING DUE TO COVID FLIGHTS CANCELLED ^Closed

I HAD BOOKED TICKECT MUMBAI - CHANDIGARH TRAVEL DATE ** MAY **** DUE TO COVID-** PANDEMIC GOVERMENT HAS CANCELLED ALL THE FLIGHTS. I HAD CALLED AIRLINE THEY SAID THEY HAVE ALREDAY REFUNDED MY PNR : Y*D*E. THIS IS GOIBIBIO BOOKING I'D : GOFLDKM...

May 21, 2020 by DIVYA SARAIYA

Goibibo - Deducted cancellation charges for flight cancelled period ^Closed

I have booked my flight ticket from goibibo with PNR : J*JH*P my travel date April *th **** . As everyone aware that flights got cancelled due to Covid-** the travels should get their ticket fare as a full refund. I booked flight ticket at a...

May 19, 2020 by Satish

Goibibo - Goibibo NOT Refunding full amount due to flight got cancelled ^Open

I had domestic flight reservation boarding at Hyd to Kochi on **th April ****. But Air Asia flight cancelled due to Corona Virus. I have cancelled the booking but no refund received till yet....

May 18, 2020 by lakshmi narayana

Goibibo - Refund in my Bank Account ^Open

Respected Sir, I booked an international hotel from Goibibo. I can cancel my booking without any charges before **.**.**** as per the booking policy. This payment should be credited to my bank account as per the booking policy instructions. In...

May 18, 2020 by Rajesh Kumar

I booked a flight from Surat via Bangalore to Pune as there is no direct flight. I booked ticket on *th April with PNR ZK*UXM and travel date was **th April. As the lockdown got extended my flight got cancelled. Airline is indigo. After that I...

May 18, 2020 by Anshul Agarwal

Goibibo - Refund not issued by goibibo ^Open

I booked my flight from goibibo in februrary **** and then cancelled the flights in march, but goibibo did not issue a refund even though they sent me an email that the amount will be refunded within a week, It has been * months that I have bee...

May 18, 2020 by VARUN SAREEN

Goibibo - Incorrect refund ^Closed

I booked my airindia flight ticket through goibibo from Kolkata to Port Blair for **th March with PNR JW*L* amount **** Rs. When lockdown announced I cancelled this ticket. Goibibo issued me **** Rs token. Please do needful how can I take my ...

May 17, 2020 by Dr Roshan Kumar Agrawal

Goibibo - Goibibo no response ^Open

I have been trying reaching Goibibo from many months about my jet airways booking and there is no way they make themselves contactable. There exists email id travel@goibibo.com which never works and through my login stupid GIA is launcher (auto...

May 17, 2020 by Ankit Bhargava

Goibibo - Goibibo Train ticket ^Closed

My ticket with PNR no. ********** get cancelled automatically due to lockdown on *nd May ****. I have also get message by IRCTC that your train is cancelled due to covid ** on *nd may. But still refund not get credited in my account Why?? *...

May 17, 2020 by Anand Choudhary

Goibibo - Airline Fare Refund ^Closed

*) GoAir had already confirmed on March *, **** with full cash refund. But Goibibo instead provided me with credit shell voucher. Despite Goibibo confirmed me over mail with cash refund and there was no mentioned of credit voucher at all. I al...

May 16, 2020 by Sunny Jain

Goibibo - Flight Refund ^Open

I have booked ticket for Delhi to Bhubaneswar Vistara Flight which was on *rd April . But it got cancelled due to COVID situation . So , I called to Vistara Airline and ask for refund . They have initiated my refund on **th March itself. And to...

May 16, 2020 by Dheeraj Manchanda

Goibibo - Didn t receive tha refund ^Closed

My name is Ishant Mehta. I booked a flight ticket on goibibo it has been canceled by airline and they have full refund policy ,then goibibo isaid that they will proceed the refund in next ** days but i am waiting from last two months for the re...

May 15, 2020 by Ishant Mehta

Goibibo - Goibibo flight tickets refund ^Open

I booked a flight ticket for * members from Bangalore to Trivandrum for March ** ****. But I could not travel because of Covid-** issue. But they have not refunded the amount nor given option of booking tickets for alternative date....

May 14, 2020 by Subash Lal R

Goibibo - Refund amount credited to Wallet instead of Credit Card ^Open

On **-May I booked * rooms at hotel Roseate House New Delhi, for * nights via Trip id HTLYK***YB. While booking the hotel, we checked the refund policy which claimed ***% refund till **-July. But due to extension of lockdown period, we cancelle...

May 14, 2020 by Vinod R S

Goibibo - Money not refunded even after ^Open

I booked a flight with Goibibo on *th March ****, for a flight on *th April ****. But the flight was cancelled and after * year of follow up Goibibo has still not refunded my amount back. ...

May 13, 2020 by Jainath Durgam

Goibibo - Refund towards cancellation of hotel booking not received ^Closed

Dear Sir, I had booked Hotel at Tezpur through Goibibo App vide booking ID HTL*GZ*NKM. Subsequently, I cancelled the booking on ** April ****. As per the cancellation policy it was free till the previous day of the check-in date i.e. ** May ...

May 13, 2020 by Sandeep Naik

Goibibo - Goibibo not refunding the Hotel Booking amount ^Open

Hi team, I am writing to you to raise an issue regarding my hotel booking refund with Goibibo. I had to cancel my booking in Radisson Hotel, Agra back in March due to the outbreak of Corona Virus. But I haven't recieved the refund amount till d...

May 11, 2020 by Mridul Mani Goswami

Goibibo - Goibibo not refunding the amount ^Open

I am writing to you to raise an issue about: Train Services The issue that I have experienced was: Hi Team, My name is Sanil. My registered mobile no with goibibo is **********. I have two train tickets booked for may *th and may **th. Now ...

May 10, 2020 by Sanil mohan

Goibibo - Refund Amount Of Train ^Closed

Hi , I have booked a Train Ticket on ** April **** from Goibibo App . But accidentally PM Modi announced the Lockdown as The speed Of COVID** . And I have recieved a message that i will get the refund amount after the date of journey, and when...

May 08, 2020 by Aayush

Goibibo - Flight ticket booked through Goibibo not refunding my amount as the flight has been cancelled due to ^Closed

I was booked flight from Goibibo from DAMMAM to TRIVANDRUM travel date May **th ****. Due to COVID -** all flight schedule has been suspended by all countries as well as flight operators. Goibibo sent mail to me that they will provide reschedul...

May 07, 2020 by Pranoy Joseph

Goibibo - Refund for International Tickets cancelled because of COVID 19 ^Open

I booked my flight with Goibibo and flight got canceled due to Covid now my refund is not coming from * Month ...

May 07, 2020 by Puneet

It has been a while since i am chasing with goibibo to process refund of my three international tickets book with them but despite so many calls with customer support , there is no resolution. ...

May 06, 2020 by Gurvinder

Goibibo - Full refund not received ^Closed

I booked tickets for my friend through my credit card for chennai to coimbatore in INDIGO flight (*E ***) at *.** am on **.*.**** (PNR OLM**Q) and return from coimbatore to chennai in Air India AI *** at *.** PM (PNR Z**VW). Total fare Rs ****...

May 06, 2020 by A.KUMARAGURU

Goibibo - Reschedule of International Flight Not being done ^Open

I had booked AirAsia flights from Chennai to Denpasar (Bali) (**th June ****) and back (**th June ****) via Goibibo (Booking ID MYSMF*********). However given the situation with Covid-**, I have decided it would be wise to reschedule my trip. I...

May 06, 2020 by Brian Pacheco

Goibibo - Discrepency in refund ^Open

i had two tickets for my parents in february for **th April ahmedabad to chicago due to covid ** i cancelled the ticket on *nd Apr **** also i was told that the money will be refunded in your bank account after deduction of cancellation charg...

May 06, 2020 by Gaurav Chavda

Goibibo - Goibibo Refund for cancelled ticket is not received ^Open

I booked ticket for * person on *st march from Chennai-Kolkata ( PNR-EPI*HE). On **th march i received message from the airline(Indigo) about flight reschedule due to some issue with an option of cancellation of ticket for Zero charges. I cance...

May 06, 2020 by Jalal Uddin Mondal

Goibibo - Refund of cancellelation protection fee ^Closed

I have a booking on **th May (ALKH*N) for Leh-Kol . I have paid ***** Rs for this but only ***** Rs is credited in credit shell . Rest amount which was part of cancellation protection fee, should be refunded by goibibo as I can not avail its fa...

May 05, 2020 by Swarup Dutta

Goibibo - Refund for cancelled ticket is not received ^Closed

I booked ticket in Indigo flight from Hyderabad to Madurai through Goibibo. Due to corona situations the flight got cancelled and I cancelled the ticket and opted for Refund using mail sent from airlines. I checked in airlines that my refund fo...

May 05, 2020 by Manivelrajan

Goibibo - Doesn t get flight refund ^Open

I have booked my flight on *th march through goibibo travelling application from Ahmedabad to Montreal for **th-**th march in Lufthansa airline.Due to COVID-** goibibo rescheduled my time of flight which is not suitable for me.After that i have...

May 05, 2020 by dhruti kalpeshbhai patel

Goibibo - Air cancellation fee charged by Goibibo ^Open

Goibibo has charged me cancellation charges for my airfare which was cancelled and there was no cancellation fee charged by Indigo airlines . indigo airlines paid rs. **,***/- in full but Goibibo is paying only rs *****/-. for pnr# WPHYXX. Wh...

May 05, 2020 by Irfan Ahmad Patloo

i already received the refund message from irctc rs **** against my ticket cancellation ** april ****.but goibibo not refunding my amount so please take a action otherwise i am going to court against this fraud company my pnr number is ********...

May 04, 2020 by hemant kumar

Goibibo - Refund of cancelled flight ^Open

I have booked my air tickets on Lufthansa airlines to Austria in Dec **** and later tried contacting goibibo since February, when Lufthansa announced to refund the amount due to COVID-** scare. Unfortunately there is no proper response from the...

May 04, 2020 by Mallikarjun Reddy K

Goibibo - Refund our Money Rsagainst cancellation of Flight by GoAir Flight No 146 Ranchi IXR to New Delhi ^Open

My Fight from New delhi to Auckland PNR PCDGJQ On **/**/**** was cancelled by Singapore Airlines still haven’t received the Refund from Goibibo. ...

May 03, 2020 by Mohit grovet

Goibibo - Refund request to Goibibo for PNR ^Closed

Airline PNR : JIRUW* Goibibo Booking Id: MYSMF********* Flight from Manama to Dubai was rescheduled. So I had requested for full refund as I could not travel as per the new schedule. I have called @goibibo CS multiple times but no updat...

May 02, 2020 by Rishabh Jain

Goibibo - My Airlines was cancelled due to covid 19 ^Closed

Hi team, I had booked my tickets in Indigo airlines through goibibo and my date of journey was May **, ****. Now due to covid ** outbreak all the onwards plane were cancelled and likewise Indigo had cancelled my ticket. Now no one from goibi...

May 02, 2020 by Deep Shankar Banerjee

Dear Sir, We have booked a Flight from Ranchi to New Delhi on **.**.** & Our PNR No is O**ZHF & Flight No G*-*** Ranchi (IXR) to New Delhi (DEL) Journey Date **.**.** at **:** hrs , Suddenly on **.**.** Go air Cancelled our Flight No...

Apr 30, 2020 by SUSHIL KUMAR SAXENA

Goibibo - Refund Not Received From GOIBIBO ^Closed

Due to covid** sufferings, all the booked trains tickets has been cancelled and ticket amounts have been credited to Goibibo without filing tdr.But Now goibibo is not likely to refund back the amount.It is clear that refund money is with goibib...

Apr 29, 2020 by Mohammed Asif Nawaz

Goibibo - Refund from the company ^Open

I have booked by two flight tickets by GOIBIBO with Booking Id: N*ESIMVFZ (PNR No: SIMVFZ) from Ahmedabad to chandigadh , Booking Id: N*EOCVV*L (PNR NO: OCVV*L) from Chandigadh to Ahmedabad in the January month wich cost about total Rs.**,***/-...

Apr 28, 2020 by VEDANT PATEL

Goibibo - REFUND NOT RECEIVED ^Open

Booked IRCTC Ticket Ticket has been cancelled by IRCTC and Amount Refunded to GOIBIBO . BUT GOIBIBO not refunded to me....

Apr 27, 2020 by Rakesh Kumar

Im writting this mail with great disappointment.I had booked a flight from banglore to italy on the *th of March (NM**KQ and Z**KZ*) from your website and was faced with a lot of troubles.I was stranded in the sharjah airport for almost a day...

Apr 27, 2020 by Dipin Mohan

Goibibo - Non issuance of air tickets after payment of entire monies ^Closed

We booked * air tickets for China with travel date of **th December ****. Goibibo did not issue any tickets to us despite payment of the entire amount. They kept promising that the tickets will be issued soon. Nevertheless the tickets were nev...

Apr 27, 2020 by Ashutosh Pathare

Goibibo - Goibibo Refund not Credited ^Closed

My flight to Hong Kong was cancelled in February **** due to the Covid - ** outbreak. I have been trying to contact Goibibo for the same but I am only able to get through to their computerised chat assistant and not a customer executive. They o...

Apr 26, 2020 by Aditya Agarwal

Goibibo - Refund not issued by goibibo ^Open

I made a flight booking for my neighbour dated march *. Due to his health issues the booking was cancelled. It was a refundable booking. For the past ** days i am trying to get my refund.. goibibo are not willing to address my issue.. every ti...

Apr 25, 2020 by Asif Shamsudeen

Goibibo - Refund not credited ^Closed

Goibibo, You have WhatsApp me that you have successfully refunded by money of train booking with booking id TRNAFLR*LNZPH*. i incourage you to check because the money has not reached the bank account used at the time of booking ,i am facing m...

Apr 23, 2020 by Anwar akhter

Goibibo - Refund not credited ^Closed

This is regarding the train booking with the Goibibo booking ID TRNA*K**X**PCN and PNR ********** This trip is cancelled by the IRCTC on **-Apr-**** because of the pandemic COVID-** and refund is already initiated on **-Apr-**** with the IRCTC...

Apr 22, 2020 by Sudhanshu Kumar Jha

Goibibo - Refund full amount due to flight got cancelled ^Closed

I booked a flight from banglore via chennai to bhubaneswa as there is no direct flight. I booked ticket on *th April **** and my flight was on **th april ****. As the lockdown got extent my flight got cancelled. My pnr no GI*VJM. Airline is ind...

Apr 21, 2020 by Pallavi Samantrai

Goibibo - Refund for flight cancelled due to outbreak of corona ^Open

Pnr -izpptf ,there is no response about my refund amount from goibibo. Worst services. I booked my flight with goibibo I traveled one way on jan **th from yul to hyd. I rescheduled return ticket to april ** from airlines (goibibo not responded ...

Apr 19, 2020 by Billa nagaraj kumar

Goibibo - Incorret refund ^Closed

I had booked train ticket from goibibo(booking ID TRNAFJQQUAILJH). Train has been cancelled and Irctc has refunded Rs *** +Rs **** +Rs *** = Rs **** on ** March **** and i had paid Rs **** while booking train ticket through Goibibo. But Goibi...

Apr 18, 2020 by Sumit

Goibibo - Flight cancelled negligible refund ^Open

*. Please refer booking ID NDC**PRDT booked through goibibo. *. I have been refunded Rs ***/-for my ticket PNR NNRZWG from Delhi to Nuremberg on ** Mar ** out of Rs ***** paid. *. The reason for cancellation was because of cancellation of ...

Apr 18, 2020 by Aakash Bajaj

Goibibo - Int Flights Booking ID PNR AIR CANADA ^Closed

i was booked flight from Goibibo from DELHI to TERRACE CANADA travel date * april ****. due to COVID ** all flight schdule suspended by all countries. Goibibo sent mail to me that they will provide credit voucher that can i used in future for s...

Apr 17, 2020 by BALWINDER KUMAR

Goibibo - Refund amount not recieved ^Open

I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...

Apr 17, 2020 by Irfan Ahmad Patloo

I have had a ticket from manila to new delhi via bangkok Kolkata on ** /** march Having pnr no JG*FQH from manila to Bangkok... BPEWKE FROM BANGKOK TO KOLKATA TO NEW DELHI as per indian govt the flight bann from philipines (port of ori...

Apr 17, 2020 by Jamaldeen

Goibibo - Train booking done through goibibo ^Open

I had booked a train ticket from Udaipur to Jaipur for * th May ****. Due to the covid scare, we cancelled our travel plan, and so i cancelled my train ticket on ** th March ****. I have still not received the refund, though IRCTC has refunded ...

Apr 16, 2020 by Ashlesha Lonkar

Goibibo - Goibibo not giving me refund ^Closed

My Indigo flight from Aizawl to Lucknow via Guwahati was cancelled due to coronavirus. My PNR number is OQU*PR. Indigo has already credited Rs.**** to goibibo account. But goibibo being a bunch of fraudsters,is not giving me my hard earned mone...

Apr 16, 2020 by Ritvij Pant

Goibibo - Flight rescheduled eticket not received ticket shows booking in progress from last 20 days ^Open

I have booked flight flight ticket from Mumbai to Nagpur from goibibo for travel date **th march ****, But due to lock-down was announced on **th march to till **th april **** in country, i have been rescheduled to **th April ****, still am no...

Apr 16, 2020 by Rupesh Ramchandra Urkude

Goibibo - Flight cancelled but goibibo not giving full refund ^Open

I have booked a Etihad Airlines flight for April **th from COK to YYZ through Goibibo. Due to Covid-** situation, the airlines automatically cancelled the flight and when I contact goibibo for cancellation, they says I will be charged a **,*** ...

Apr 14, 2020 by GEORGE PAUL JOSE

Goibibo - Refund not received from Goibibo ^Open

I haad flight schedule from Blr-Sxr for **th April **** booked via goibibo.com per pnr #: wp*y**and I received email from Indigo airlines saying flight schedule is changed and offered to choose other flight or cancel at no charges on **th March...

Apr 13, 2020 by Irfan Ahmad Patloo

Goibibo - Goibiy No Refund Received ^Closed

i got this email ** days ago still mo refund received to my account the train got cancelled irctc already refunded to goibibo but they have not release the payment yey Dear Customer, We have initiated refund for your trains booking wit...

Apr 13, 2020 by Ahmed Khan

Goibibo - Flight ticket been auto cancel without refund and removed passengers from PNR by which cannot resche ^Closed

Booked through Goibibo for AirAsia from Bengaluru to Bagdogra with PNR JU*JFS. *> Goibibo's Gia auto chat has CANCELLED my PNR *> NO Refund received after so many days *> PNR stuck with my Passengers been removed from confirmed PNR ticket ...

Apr 13, 2020 by Shyamu BP

Goibibo - No resolution of refund ^Open

I booked return flight from Germany to India on goibibo. The flights were cancelled by lufthansa and they informed me that full refund will be issued and I will receive the refund from Travel agency i.e. goibibo. Now I am unable to raise any re...

Apr 10, 2020 by Ajinkya Patil

Goibibo - Airline ticket booked on goibibo where the ticket pnr failed but the amount got deducted from my acc ^Open

Hi, I had booked for * persons for travelling from Kolkata to Hyderabad on the **th of March ****. I had made the payment and it got debited from my account but the transaction shows payment failed on your side. Amount Rs ****, ref :BIL : GI...

Apr 10, 2020 by Abhishek mitra

Goibibo - Airlines ticket cancelation amount not refunded ^Closed

I had booked ticket from amd to vns and cancelled * infant ticket of PNR. No refund by goibibo after more than ** days it is still showing it is in progress. Due to covid flights are cancelled so now rest * passenger ticket is also not refunde...

Apr 09, 2020 by Nikhil Mohan srivastava

Goibibo - Not received complete refund ^Closed

Booked bus ticket from Goibibo. Bus cancelled due to COVID**. Refund amount is not complete deposited....

Apr 08, 2020 by Yeswanth

Goibibo - Airline payment not refunded ^Open

Due to corona virus pandemic the spicejet airline have generated a whole amount refund but this customer care of Goibibo is not answering the calls neither responding I suggest everyone to not book the flights ever from goibibo...

Apr 08, 2020 by HUSSAIN ERALWALA

Goibibo - Flight booking not confired even though money is deducted ^Open

I booked my flight on *th April ****, for traveling to Toronto from Delhi . I used Goibibo to book this ticket . Money was deducted from my account yet Goibibo didn't confirm my booking . ...

Apr 08, 2020 by Saurabh Singh

Goibibo - Non Refund of Hotel Booking Covid19 ^Open

We wish to bring to your notice and attention for a small and trivial issue of cancellation, which has been a cause of worry for us and it absolutely disrupts the perception that we had of GOIBIBO as a premier travel company in India. Durin...

Apr 08, 2020 by nikita agarwal

Goibibo - Airfare Refund ^Open

I booked tickets for me and my family to London( round trip) through Goibibo in Jet Airways on **-**-****. As the Jet airways has shut down its services, till date Goibibo has not settled me the refund amount. Its around One lakh and I suffer ...

Apr 07, 2020 by SUJATHA

Goibibo - Refund not provided by GOIBIBO for nonoperational international flights from Europe to India ^Open

I have requested for full refund which is already approved by Airline staff from Aeroflot as their flights are not operational on my travel date but Goibibo has not initiated the refund so far. Goibibo is not even acknowledging the remarks pass...

Apr 07, 2020 by Ankit Saxena

Goibibo - Neither refund given nor any furthur update ^Open

My flight from Singapore to New Delhi was schedules on ** March. Due to COVID, the airline has not operated but still I haven't received any refund nor any voucher....

Apr 06, 2020 by MADHUR GUPTA

Goibibo - Hotel booking money not refunded due to coronavirus not visited ^Open

I want to visit vadodara.So I had booked hotel casa of vadodara through GOIBIBO which was nonrefundable for date **/**/**** to **/**/****, but due to lockdown initiated by government, cancelled my visit.In voice-HDT************* & HDT******...

Apr 05, 2020 by Debendu Maity

Goibibo - Flight cancelled due to corona virus Money is not refunded yet ^Open

Flight was cancelled by me due to covid -** .Neither money is refunded nor reschedule of flight is done.as it's clearly mentioned under rules of airline that rescheduling of flight is done...

Apr 01, 2020 by Survi Kedia

Goibibo - Refund didn t get ^Closed

dear team, i have booked a ticket from goibibo which is on **th march. due to covid ** outbreak ticket was cancelled by airline i.e. indigo PNR no. UNF*MN on **th march and amount was refunded by airline on sams date. now i am seeking for refun...

Apr 01, 2020 by savarn singh chanchal

Goibibo - Not giving refund for Covid cancellation ^Open

Had booked * tickets from mumbai to Melborne (Booking Id: AMDO*SO*Y ), Sydney to Gold Coast (Booking Id: MYSMF*********) and then Brisbane to Mumbai(Booking Id: MYSMF*********). most of the travel is by Malaysia Airline ... when i spoke to ai...

Mar 31, 2020 by Sudesh Ravi Malik

Goibibo - Cancelled flights request full refund ^Closed

I had booked flight from Bengaluru to EWR with stop over in DXB for date **th April and the flight got cancelled rdue to coronavirus outbreak,. I requested a refund almost ten days back.the stays still says it is refund request in process and c...

Mar 31, 2020 by Muktayakka

Goibibo - Cancellattion and refund of hotel booking santorini due to Corona Virus out break ^Closed

Booked my hotel in Santorini Greece from ** march to ** march ****.But due to the Corona pandemic the Ministry of health affairs Government of India has quarantined itself from rest of the world and i have to cancel my booking. I have booked t...

Mar 31, 2020 by Aditya Mohata

Goibibo - Not giving Full refund reg ^Closed

Sir/madam, I booked a ticket on Goibibo app on **.**.**** and transact an amount of rupees ****. My date of travel is **th march, ****. But due to COVID ** , IRCTC cancelled all the bookings automatically. Irctc refund the amount of rupees *...

Mar 29, 2020 by Deepak Dahiya

Goibibo - REFUND OF MONEY DUE TO FLIGHT CANCELLED ^Open

Flight Cancelled. My Two Way Journey from Bhubaneswar to Goa and Goa to Bhubaneswar stands Cancelled. PNR No. LH**UC , IHBB*M, S*D*QX, M*P**R . I want full refund as per Agency Policy. No person is contacting from Goibibo Cell or No Complain Ma...

Mar 28, 2020 by Sabyasachi Patnaik

Goibibo - International flight booking ^Open

Hi, I have booked my tickets to Dubai from goibibo. *th Apr to **th Apr which got cancelled due to Covid **. I am trying to contact goibibo services but there is no customer care and their **/* support is rubbish. Goibibo is sending link fo...

Mar 26, 2020 by Anup Dabhi

Goibibo - Covid 19 Coronavirus ^Open

I have cancel my flight New Delhi to London That was book for **st march**** But due to covid warriors it's all shut down i want to please Don't get the penaly charged. Aa it's very difficult as human to get this much of amount one go . Book...

Mar 26, 2020 by Vrinda Anand

Goibibo - Refund for cancelled flights ^Open

I booked a flight from Bangalore to Phuket and return journey as well and my flights got cancelled and I was informed about it,so so I requested for refund and still my refund status is in pending and no action has been taken, it’s been nearl...

Mar 24, 2020 by Aswini

Goibibo - Incomplete support keeping in confusion ^Closed

I had flight booked via Goibibo app with Lufthansa dated **-Mar-**** from Mumbai to Luxembourg. The flight got cancelled by the airlines due to Corona Outbreak. Airline confirmed via phone that full refund will be given. In goibibo app also th...

Mar 24, 2020 by Mrinalini Singh

Goibibo - Flight booking cancelled by Goibibo without confirmation ^Open

My flight booking from Kochi to Pune on **th March, **** got cancelled by Goibibo without prior notice and my confirmation. I had booked to and fro flight from Pune to Bali through Goibibo in which my international flight got cancelled because...

Mar 23, 2020 by sheetal singh

Goibibo - Refund for cancelled flights ^Closed

i had roundtrip indigo flight Doha to Lucknow booked via goibibo. I travelled to lucknow but due to travel ban the flights were getting cancelled. I rescheduled my return flight from **th to **th March **** with the airlines and paid to them th...

Mar 21, 2020 by Ritesh

Goibibo - Flight ticket refund ^Closed

I booked flight ticket from colombo to vancouver for **th march ****, on **th march ****. As there was travel ban for foreigners in canada, i requested for reschedule from Goibibo they agreed and on **th march after flight departure time i got ...

Mar 21, 2020 by Megha Chandrashekar

Goibibo - Refund for Flight Cancellation due to Government Restrictions ^Open

I have booked my return flight from Denpasar (bali) to Delhi for a group of * person. Flight is scheduled on **th April, ****. My PNR ID is JDVSX*.I want to know that after cancellations of flights, when will I get my refund back into my accou...

Mar 21, 2020 by Jay Bhagat

Goibibo - Not refunding money ^Open

Visa on arrival was cancelled by thailand on the day I was departing .I booked tickets from go ibibo of air Asia ..while air Asia is giving refund to its customer go ibibo isn't .. air Asia told to ask refund from goibibo but they don't have an...

Mar 21, 2020 by Kshitij Ranjan

Goibibo - Cancellation issue with goibibo ^Open

Hello, I recently made a booking (purchase) through goibibo of an international flight from India to South Korea with Air Asia airlines. Because of the corona virus the airlines offered full refund allowance for cancellations done and I reques...

Mar 19, 2020 by Veda Pragna Yalamanchili

Goibibo - Unnecessary payment deduct inmy accoount ^Closed

i booked two tickets delhi to imphal pnr no.opbqch ticket price is ****/-but payment deduct in my account is ****/-and imphal to delhi pnr no. J*MHNA ticket price is ****/- but payment deduct in my account is ****/-. so pls help refund my payme...

Mar 19, 2020 by sandeep kumar

Goibibo - Airfare not refunded by Goibibo ^Open

We had booked our airtravel with Goibibo * .pune-chennai date **/**/** PNR LIJENR (spicejet SG-***) * .chennai-kuala Lumpur date **/**/** PNR L***VD(airasia berhad AK-**) * .Kuala Lumpur - Manila date **/**/** PNR L***VD (airasia Berhad...

Mar 18, 2020 by Deepika Bhutada

Goibibo - Flight cancellation by airline not refunded ^Closed

I have booked flight ticket from Kuala Lumpur to trichirapalli on **th and return back on **st March ****. Due to corono virus spread, India ban flights from Malaysia and my flights were automatically cancelled by air Asia. Now goibibo not refu...

Mar 18, 2020 by BALAJI ARUMUGAM

Goibibo - No response of Goibibo on ticket rescheduling cancellation due to Coronavirus ^Open

I booked a ticket with Goibibo for my father on **st Jan **** from Delhi to Dubai. His journey is on **th March **** & as now we received information from UAE visa department that visas are being cancelled for all tourists, I tried reaching to ...

Mar 18, 2020 by MOHIT BHATIA

Goibibo - Full refund not done even due to corona virus scare ^Closed

I booked flight tickets from Delhi to Nagpur for the **th of March **** and return from Nagpur to Delhi on **th March **** for my wife and son. Unfortunately I had to cancel the ticket on **th March **** due to the increase in corona virus case...

Mar 17, 2020 by Vinod Nair

Goibibo - Service not provided which I paid for ^Open

I booked universal studio singapore activity from goibibo which had following inclusions : - Entry ticket for universal studio - One way shared transfer - Guaranteed skip the line Guaranteed skip the line is provided through express pass ...

Mar 17, 2020 by vikas bhardwaj

Goibibo - Airline ticket not be rescheduled ^Closed

I have booked tickets from Delhi to Dubai through GoIbibo for **th March **** and Dubai to Delhi on **th March ****. The PNR for the same is KTL*AF. Due to Coronavirus outbreak I would like to reschedule my booking for a later date for which I ...

Mar 16, 2020 by Anashwara

Goibibo - COVID 19 Flight official site refunded full 100 money but goibibo hasn t ^Closed

I had paid money to book two tickets from Howrah to Kanpur via Rajdhani Express on **rd February **** from GoIbibo app.However,they were not able to book the train from IRCTC and hence were supposed to instantly initiate refund.They provided an...

Mar 15, 2020 by Rishav Giri

Goibibo - Refund against proposed cancellation of flight ^Closed

To save from global out-breaking of COVID-**, I frequently requested goibibo customer care executives to assist me to cancel my return flight ticket from Ahmedabad to Thailand and refunding me full amount against my proposed cancellation flight...

Mar 14, 2020 by Niraj Madhwani

Hi, I have booked a flight from Goibibo site From Germany to Jaipur on ** March ****. But due to Corona virus the flight got cancelled for march **** month. Even on flight official site Kuwait airlines shows that they have refunded full mon...

Mar 13, 2020 by Vipul Malhotra

Goibibo - Airline ticket Refund from IBiBo due to Covid 19 ^Open

Due to recent outbreak of COVID-** virus , I wanted to cancel my airflight Air Asia to Bali Booking Id: SEA*********** which after several busy call attempts they gave me an option to do it through chat window. Chat experience being very poor ...

Mar 13, 2020 by VINCENT DSOUZA

Goibibo - Flight refunded full money but goibibo hasn t refunded ^Closed

I was travelling to Vienna from Delhi through indigo airlines. Due to a glitch from the airline they refunded the full amount. I called goibibo **-** times in * hours and was on hold to talk to the operator for ** mins on one call and around...

Mar 12, 2020 by Garima Jaggi

Goibibo - FLight cancelled by airline no refund provided ^Open

Airline has cancelled my flight however the refund has not been initiated by Goibibo the airline says to contact the agency through which booking made however Goibibo is not even answering the call just keeping on hold for more than ** mins and...

Mar 11, 2020 by Harsh Parakh

Goibibo - Not refunded ^Closed

I have booked bus tickets on goibibo. Because of my grandmothers health issue i'm unable to travel. They are not refunding my amount. My cancellation fee is 119.50...

Mar 07, 2020 by saikeerthi

Goibibo - Hotel booking cancelled by Goibibo but money not refunded after two weeks ^Open

Goibibo cancelled my hotel booking after charging full amount from me. They sent me an email confirming that refund will be processed within *-** days. No money credited to my account even after * weeks. why did they cancel my booking in the fi...

Mar 07, 2020 by Kumaresh Gupta

Goibibo - Unsafe unhealthy and dirty room booked through GOIBIBO ^Open

I booked a hotel to stay at Thiruvananthapuram, through GOIBIBO. The hotel was not at all clean, it was bad smelling, unclean toilet and dirty muddy water through pipes. I was not able to sleep due to mosquito roaming in room, prostitutes and g...

Mar 02, 2020 by JITHIN

Goibibo - Hotel Money Refund ^Open

I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read...

Feb 28, 2020 by Shaurya Sood

Goibibo - GOBIBO Wrong booking of DEL to CCU flight ticket for which loss and harassment ^Open

We booked ticket on **/**/**** (at **.** pm * days before journey date) for journey from CCU to DEL on **/**/**** by Flight AI** departure – **.** AM & for DEL to CCU on **/**/**** Flight No. AI-*** departure *.** AM. For which **,***/- was...

Feb 25, 2020 by RUBI GUPTA

Goibibo - Goibibo Scam ^Closed

I had booked an Kayaking in goa through Goibibo on the **th April **** for Rs ***.**, However when we went there the person incharge wouldn't allow us in because He told Goibibo hasn't made a payment for him. I tried to call Goibibo customer c...

Feb 21, 2020 by Anto

Goibibo - Denial of a service paid for ^Open

While booking my air ticket, through Goibibo from Chennai to Delhi, I was given an option to pre-book a cab for both pick up at Chennai and drop from Delhi Airport. I opted for the Noida option and paid Rs.***/-. On their App, when I specify a ...

Feb 21, 2020 by Srinivasan Vaidyanathan

Goibibo - Refund Debited back ^Closed

This is regarding PNR LUTHVW (AirAsia flight I*-*** from Gauhati to Kolkata for my mother, Mrs Anuradha Ghosh). The booking was cancelled and the refund was processed by GoIbibo on **st Dec. However, though an amount of INR **** was credited...

Feb 20, 2020 by Anuradha Ghosh

Goibibo - Reschedule of International flight not being done ^Open

International flight booked from BOM- New Zealand. Daily follow ups since last **+ days but simple reschedule is not being processed by Goibibo. ...

Feb 19, 2020 by Shital Kurani

Goibibo - Made a flight booking payment done but ticket is not confirmed ^Closed

I have made a flight booking on Goibibo from TIR to Delhi. The payment has been done, bit the ticket is not yet confirmed. It has been * days. Either confirm the ticket or give me my money pack. I have been trying to reach the support team. No ...

Feb 17, 2020 by Nitin Siddharth

Goibibo - Goibibo waiting more then 9 months for a refund ^Open

I have booked a flight (*W**) on the **/**/**** on Goibibo from Delhi to Bangkok and back. Jet Airways canceled their flights therefore a refund must be given by Goibibo to its costumers as in per the booking terms. On the website it is men...

Feb 13, 2020 by Artur

Goibibo - Booking to the rewarded hotel seems to be fraud ^Closed

I have booked flights round trip with th goibibo to jaisalmer. And as a reward got * night stay free which seems to be fraud. As i am unable to locate that hotel to book my free stay. They should not cheat people by promoting fake offers. H...

Feb 12, 2020 by Rinku shah

Goibibo - Fraud Case Overcharging customers ^Open

I am writing to escalate the issue with Goibibo in terms of the company overcharging their clients for a specific request. I made a booking through Goibibo from Dubai to Mahe and Mahe to Dubai twenty days back. I had to get the spelling corr...

Feb 04, 2020 by Harshita Bhonsle

Goibibo - Refund amount to a freezed account ^Open

Dear Sir/Mam This is to bring in your kind notice that I have booked a ticket through Goibibo on *feb **** at *:** P.m from karwar to jhansi at *****/- rs. The amount of rs *****/- was deducted through hdfc bank whose transaction wa...

Feb 04, 2020 by Sunchit kanchan

Goibibo - Refund not processed ^Open

Hi I am Ninto Nicholas, I have booked jet airways flight through GOIBIBO for onward ticket * May **** and return ** May ****. Connection flight between TXL - AMS - BLR. Total amount was INR *****. It has been * months I'm following up with GOIB...

Feb 01, 2020 by Ninto Nicholas

Goibibo - Unable To Locate Hotel Address ^Closed

I have booked the hotel "OYO Home ***** Elegant Stay" and couldn't locate the address. I have contacted Goibibo and they given a local number which is switched off. I have contacted * to * times to resolve this issue and at last ask them to re...

Jan 29, 2020 by Vishak N Kumar

Goibibo - Refund not processed ^Open

I didn't get my refund from goibibo ....

Jan 28, 2020 by Ritesh tiwari

Goibibo - Breach of Contract GOIBIBO ^Open

Room Issues - Dirty Linen, Broken Door, AC Not Working, Dampness, Room Size Issues, Wifi Issues Etc - HTL*R*T***. I have booked * Executive rooms ON **nd Dec, they failed to provide us that, here my request is to refund my money for all three r...

Jan 26, 2020 by Avijit Saha

I've tried to book a bus at Goibibo App my money got debited from Google pay but booking has not happened, I cannot contact Goibibo customer care also, the voice message is asking me to send email to gobusescalations@goibibo.com, sent but no re...

Jan 24, 2020 by Krishna Kumar

Goibibo - Umconfortable Hotel Stay ^Open

I reserve booking at COllection O Hotel. Details - CHECK-IN: Dec. **, **** CHECK-OUT: Dec. **, **** No. of Rooms: * and No. of Nights: * Room Type: Classic (*X) I reach Hotel on ** Dec, **:** Noon. The room was no ready and thus we ask...

Jan 20, 2020 by Vaibhav Jain

Goibibo - GoCars Service Issues driver took Item while travelling and i got diffrnet information from goibi ^Open

My booking for Flight No. *E*** (DELHI to VARANASI with PNR VJ*HWJ (For PASSENGERS DINESH CHANDRA GUPTA AND MEERA GUPTA) for the date **/**/** was RESCHEDULED for departure from DELHI and was PREPONED from **.** PM to *.** PM. Since the same wa...

Jan 19, 2020 by DINESH CHANDRA GUPTA

Goibibo - Flight booked with wrong name by Goibibo ^Open

I booked flight tickets for * passengers (Passenger names - P*, P*, P*, and P*) traveling from Delhi to Paris on *th Feb **** on flight AF-***. I booked these tickets on *nd Jan ****, by calling telephone booking (Phone no. ***********) service...

Jan 14, 2020 by Gaurav Sood

Goibibo - Service and refund problem ^Closed

On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...

Jan 12, 2020 by ASHBIN BRITTO

Goibibo - Payment not refunded ^Open

I booked ticket via goibibo. Payment got deducted but booking got failed... unable to contact customer care. No reply on communication. Evidence: Axis bank PRN No.. ********** ...

Jan 11, 2020 by Deepak

Goibibo - Service not Provided as per commitment ^Open

We Have Booked Hotel In Goa OYO ***** Through Www.Goibibo.Com/‎ Booking Id No HTL*QURQQE Rs *****/- Check-In Date Was **th Dec And Check Out Was **th Dec. We Were * People Travelling From PUNE To Goa For Holidays. Check-In Was Given Delayed E...

Jan 10, 2020 by Pratik mulay

Goibibo - Refund for the canceled flight ^Open

I had booked Jet airways flight through Goibibo to travel from Milan to Bangalore (round trip). I traveled from Milan to Bangalore (transit in Paris). But I was supposed to come back to Milan on **th unfortunately Jet airways stopped their serv...

Jan 09, 2020 by Nandeesh Doddegowda

Goibibo - Refund ^Closed

I filed a tdr * months back for train sbp-band on ** aug. issue-Train diverted and not touching the boarding station . I have not got my refund amount yet and am unable to reach goibibo customer care support. ...

Jan 08, 2020 by Radhika Agrawal

Dear team, at **st night I have forgotten mobile in cab. We have received cab driver name as Ravi M B from goibo and we got Manju as a driver. car is diffrrent and driver is diff night itself I have raised complaint for whichrent Which i...

Dec 30, 2019 by Santosh kaddu

Goibibo - We have booked a hotel in manali from goibibo which is mountain nest then when we reached at hotel ^Open

We have booked a hotel in manali from goibibo which is mountain nest...then when we reached at hotel hotelier said we have not any contract with goibibo...then we contact to goibbo then they shifted us to hotel highq which is also there in mana...

Dec 28, 2019 by Kamaljeet singh

Goibibo - They have cancelled the Booking without my knowledge and didn t compensate anything ^Open

I have booked a hotel in kotagiri for December ** to December ** ****. After confirming booking, they cancelled it after two days. They said that they are not responsible they will not provide any other hotels. They were very rude. Supervisor A...

Dec 23, 2019 by Manikandan

Goibibo - Charged 2 times of the normal fare by goibibo for a hotel booking ^Open

Sir, I was charged almost * times of the hotel stay charges by goibibo. I booked a hotel Ujjwala International Bangalore with goibibo on *th December for * nights from *th December to **th December for which they charged me INR.*****.** ( i.e ...

Dec 19, 2019 by SAMEER BHOGATE

Goibibo - Issue in Refund ^Open

I have booked a bus ticket from Pondicherry to Bangalore on **th Nov **** but that ticket is not generated and the amount is debited from my account I have raised a complaint to customer care they asked me to share all the transaction bank stat...

Dec 17, 2019 by Mohamed Azarudeen

Goibibo - My Money Deducted but not Refunded ^Open

I was booking flight ticket from Delhi to Indore on **rd Novembver and in many transactions getting failed, I got * successful booking done and another, booking failed, in which my money got deducted, INR ****/-, which is no way refunded till n...

Dec 12, 2019 by Khushboo Goyal

Goibibo - Accidental cancellation of my flight by goibibo ^Open

PNR NO. EGPCHM. Flight from bom to goa and back, **th Dec to **th Dec ****. Called made to goibibo customer service to enquire about cancellation refund, seeking information only. Executive confirmed he will get back with the information. But...

Dec 05, 2019 by Virdhaval Patankar

Goibibo - Booking failed ^Open

I booked a ticket from Goibibo app...From Mumbai to Bhubaneswar via Hyderabad...I paid **** via Google pay...And the amount was immediately deducted from my account once I tapped on payment...but my booking failed due to some reason...I contact...

Dec 04, 2019 by Soumya Jagadev

Goibibo - Flight not confirmed and money not refunded ^Open

Goibibo customer care and their team si very careless and not able to solve my issue since * week... Goibibo took my money and not giving flight confirmation.Money si also stuck with Goibibo for more than a week....

Dec 04, 2019 by Rajnandini Kshirsagar

Goibibo - Hotel location is not same ^Closed

Hotel i booked and hotel actually located is not same...

Nov 18, 2019 by Hari krishnan

Goibibo - Money not refunded ^Closed

Hi, I had booked a Jet Airways ticket for travelling date ** Jun **** from Mumbai to Lucknow with PNR No. BCTLRB**. Due to airlines crisis my journey got hampered and I was unable to travel. Its been now going to be * months but I havent rec...

Nov 16, 2019 by Mohammed Abdulsatter Vaid

Goibibo - Chandigarh hotel scam by goibibo ^Closed

Goibibo should be blacklisted, have done biggest scam with me, first took my money as a hotel booking when reached hotel in chandigarh the hotel wasnt tie-up and contract with goibibo and denied to return my money, i booked at *th of november a...

Nov 07, 2019 by Hirdesh saxena

Goibibo - Assured reimbursement not processed ^Open

Call center representative had given wrong information about VISA and sold us itinerary as BOM-HYD-SIN-DPS as on **/**/**. We reached HYD at *:** PM and the next flight from HYD was at **:** PM. But we were not allowed to board the flight. I ca...

Oct 31, 2019 by Payal Kumar

Goibibo - Was not informed about cancellation of outbound flight by goibibo ^Closed

Hi, I booked the return ticket from Indore-Singapore and Singapore-Indore (Cost:- *****). I took the flight from Indore to Singapore but due to some reason I wanted to reschedule my return flight to some other day. I called customer care cen...

Oct 25, 2019 by Prateek

Goibibo - Refund ^Closed

I cancelled my ticket and deducted all amount PNR NO. HP*HGB TRAVELLING DATE : * NOVEMBER ...

Oct 25, 2019 by Ashutosh Shyamrao Khope

I am student and currently studying medicine in one of the universities at Georgia. After the end of semester I booked my tickets (***-**********) a round trip from Tbilisi-Doha- Mumbai for the date September **th, **** from goibibo. Due to som...

Oct 20, 2019 by Bhakti phutane

Goibibo - Harrasment by hotel staff ^Open

We had booked our room on **-**-** at *:** pm in Hotel Amulya Inn(OYO*****) located in Bihar Sharif, sherpur. When we entered the reception, the receptionist/owner denied to allot us our rooms which we have booked and started abusing and harass...

Oct 17, 2019 by Noni Bepari

Goibibo - 72 hour of complaint but no call back and resolution ^Open

its getting frustrating now.its been more than ** hours. I am calling go ibibo again and again but nobody is helping. I am calling * times a day and everytime they says "we are calling you in ** minutes" but nobody answers. this is getting rid...

Oct 16, 2019 by Shruti Sharma

Goibibo - Money Back Guarantee Claim ^Open

I had made a hotel booking in hotel Paramount Tower, Calicat (Go certified property) via Goibibo website. Booking made was for * days (*-* July ****). I checked into hotel at around *pm on * jul **. At &:** pm I complained to hotel about coolin...

Oct 16, 2019 by VARUN GARG

Goibibo - Fraud by goibibio Customer Care kolkata ^Closed

Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...

Oct 12, 2019 by SWAPAN KUMAR DUTTA

Goibibo - Check in denied by hotel due to low tariff ^Open

I had a booking with OYO ***** Hotel City Look Baddi HP for **th Oct, Booking ID was HTLQVJ**X*. I had already paid the amount of ₹***.* for the same. As I reached to the hotel for check in They clearly denied my check in due to “LOW TAR...

Oct 12, 2019 by Amit Kumar

Goibibo - Tickets not refunded ^Closed

I booked my train tickets from Goibibo app. After many useless verifications and stages they said that booking failed because I didn't had good internet connection (that's a lie) and they deducted my money too. After asking for refund they sai...

Oct 08, 2019 by Priya Choudhary

Goibibo - Refund not made ^Closed

Hello authority, I have made a booking under booking id TRAN*JANDOXKSY FROM MMCT TO DELHI,BUT due to some technical failure , transaction failed but my money ***** got debited. Right now goibibo claims that they have refunded the money but I...

Oct 07, 2019 by Parul Choudhary

Goibibo - Train ticket not confirmed even after deduction of fare ^Closed

I booked train tickets on Goibibo and after considerable amount of time waste they say that the payment has failed. Even though they deducted Rs ***** I still haven't got the refund....

Oct 05, 2019 by Priya

Goibibo - No confirmation for ticket ^Open

I booked a ticket from Goibibo, amount is deducted from my bank account but I have not received any confirmation. I have been trying to reach customer care but nobody answers. Now suddenly the fares are raised. It is a loss for me and I have be...

Sep 30, 2019 by Disha Thakkar

Goibibo - Harassment and force to check out before time slot ^Open

Sir, I booked Hotel city lodge, Chandigarh through Goibibo App with booking id HTLSVE*CRK for dated **/*/** to **/*/**.I checked in at evening about *:** on **th.My booked room no was ***.When I entered in respective room,I saw that room w...

Sep 29, 2019 by Md Vahid Ansari

Goibibo - I need my money Credited back ^Open

I have booked a ticket on Goibibo according to the attached details and I received a cancellation call from bus operator's end and demanding for refund, they asked me to file a complaint on Goibibo and upon doing so I did not receive any kind o...

Sep 22, 2019 by Mule Srinivasa Reddy

Goibibo - Refund on Cancelled Flight ^Open

After * months of following up with Goibibo, they have refused to help me with my refund from Jet Airways and hence I have no choice but to pursue legal action. I have not paid a single penny to Jet Airways and it is Goibibo's responsibility to...

Sep 21, 2019 by Saurav Ghosh

Goibibo - Hotel Checkin Denied ^Open

I Booked a Hotel through Goibibo, with advance payment. But the hotel denied check-in saying they don't process any of their bookings through Goibibo....

Sep 20, 2019 by Gaurav Talwar

Goibibo - Compensation for causing financial and mental sufferings ^Open

I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my passp...

Sep 18, 2019 by Jayjit Das

Goibibo - Amount Refund Issue ^Open

I have booked a train ticket on **th September but the ticket is not been booked and the amount has been deducted from my bank account so i want the refund of my deducted amount...

Sep 16, 2019 by Kavish Agrawal

Goibibo - Refund for travel insurance ^Open

I booked flight tickets on *nd of August ****and bought travel insurance of Rs.***/- on **th August **** and they were unable to send me a travel insurance, after repeated calls to them they couldn't provide me one. So i asked them to refund t...

Sep 13, 2019 by Varadarajan Rajashekhar

Goibibo - Refund against cancellation ^Open

I booked * spicejet flight tickets round trip from Kolkata to Mumbai and then return back to kolkata from goibibo and applied for cancellation much before ** hours and tickets were fully refundable but now Goibibo denies to refund my money back...

Sep 10, 2019 by Ankita Chowdhury

Goibibo - Goibibo online hotel booking fraud ^Closed

I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...

Sep 07, 2019 by Anirban Gupta

Goibibo - Complimentary breakfast not given ^Open

Booking ID - HTLXSHGF6J When I had booked tickets through the Goibibo app for the hotel "Zone By The Park, Kolkata". It was showing 'Complimentary Breakfast'. However, the e-booking did not mention it nor was it honoured at the hotel....

Sep 07, 2019 by Ankush Bora

Goibibo - Accommodation not provided and refund ^Closed

I have booked a hotel in Lucknow on * September ****. I have made an online payment. When I reached hotel they refused to check-in because of online payment. They say they are not accepting online payment when I call in goibibo they say that th...

Sep 07, 2019 by Anmol Singh

Goibibo - Goibibio and oyo are fraud ^Open

I had done booking through goibibio in Mahabalipuram on **nd Aug **** for *th Sep **** in the hotel: capital O * **** Sea Breeze resort. I got the e-ticket and confirmation mail and I paid for that property also. In last-minute, they are telli...

Sep 06, 2019 by Sunpriya Swain

Goibibo - Refund not done yet ^Open

Goibibo has not refunded my money for travel in Jet Airways flight which was on July **, ****, which was cancelled by them. No proper response and once they tried to close query emailing me that "as there is no response from your side the issue...

Sep 05, 2019 by John Mary Emmanuel

Goibibo - Hotel manager not give room as per mentioned in goibibo ^Open

I booked an OYO Hotel from Goibibo app. In Etawah (Hotel Kunal). At the time of check-in, the hotel denies to give me the room saying we don't have any room available. I asked them about the booking they said we are not bound with Oyo and Goibi...

Sep 04, 2019 by Aditya chandak

I had booked one ***** Hotel Silverton spot at Jalandhar with booking id HTLVKFKPAU on ** Sept ** from Goibibo app. There is nothing mentioned over there about AC and Non AC rooms. But, when I entered in hotel reception person, denied me to giv...

Sep 03, 2019 by Parkash chand

Goibibo - Confirmed hotel booking not honored ^Open

I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...

Sep 03, 2019 by SHAMBHONATH KARAHALLI

Goibibo - Complaint against Goibibo lady agent ^Open

This complaint is in against a dumb lady agent. I called on ** Aug ****, regarding a query on how to get the amount of train tickets that I'm going to lose because of flight cancellation. My query was: Initially, My flight was on ** Nov ****,...

Aug 31, 2019 by VARUN GUPTA

Goibibo - Refund not yet received for a cancelled ticket ^Open

Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...

Aug 31, 2019 by TARUN KUMAR REDDY

Goibibo - Check in not allowed ^Closed

I planned a visit to Dehradun and booked Oyo **** Hotel Central Park Inn, Dehradun with Booking ID HTLTPYNVMN for **-** August. I booked this hotel on July ** i.e., ** days in advance. On August **, I reached hotel around **:**PM. When I entere...

Aug 31, 2019 by Priyanshu Kumar

Goibibo - Compensation for causing financial and mental sufferings ^Open

Goibibo is not processing refund while stamped document from the airlines is provided to goibibo. Please help me....

Aug 30, 2019 by ASHWANI KUMAR

Goibibo - TDR option not available ^Open

Hi Team, This is a complain against Goibibo for not giving proper solution. I booked a train ticket on *th august from pune to mumbai. Due to floods, the train was diverted from daund and didnot cross Pune. I filed a TDR in goibibo app within...

Aug 30, 2019 by Taposh Acharyya

Goibibo - Goibibo didn't take any action to refund my money ^Closed

On july ** i made a payment of rupees *** for my train booking they have received my money but still now they didn't refund my money i called them many times but they always failed to resolve my complaint and didn't take any actions my booking ...

Aug 28, 2019 by Mohamed alavudeen aathif

Goibibo - Goibibo fraud on hotel booking ^Closed

I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...

Aug 27, 2019 by ROHIT KUMAR MITTAL

Goibibo - Fake booking by Goibibo ^Open

I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...

Aug 27, 2019 by Mustafa Jamal

Aug 26, 2019 by Jayjit Das

Goibibo - Booked bus ticket with SRM transport through Goibibo ^Open

I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and n...

Aug 25, 2019 by Karthick

Goibibo - Refund money not credited to my account ^Open

Refunds not credited in account but both IRCTC & Goibibo both are giving status refunded Booking */* View all PNR ********** TRNDFDL*VNMY** Booking ID **:** pm ALD Allahabad Junction **h **m * Passenger(s) **:** pm DDN Dehradun Rai...

Aug 23, 2019 by VIPUL KALA

Goibibo - GoCash not ceceived ^Closed

Sir, Please note that I had booked a Hotel in Mathura named OYO ***** Hotel Shashi Residency for **th August checkin and **th checkout through the company GOIBIBO( Booking ID HTLUCVLL**) and during my stay I was asked by GOIBIBO to submit Revie...

Aug 23, 2019 by Shalendra Saxena

Goibibo - Refund not yet receive ^Open

Due to jet airways cancelled all the flights at that time I have issued the ticket from atq-del-sin on *w and the travel date is on ** Apr and from then I was following up with Goibibo to get my refund back until now I didn't receive the money....

Aug 21, 2019 by MANZOOR

Goibibo - Wrong information provided by goibibo ^Closed

i booked a double bed room throw goibibo mobile app on **-**-**** at hotel down town jalandhar. i was shocked when i checked in the hotel they gave me twin bedroom (single single beds). when i talked to hotel management about this they said ...

Aug 17, 2019 by SUMIT SAJAN

Goibibo - Cheated and yet not initiated refund ^Open

I booked tickets in Archana express from JAT to PNBE. I received a message from Goibibo in which time of departure of the train mentioned is incorrect due to which I missed my train. So l want a full refund of the amount which I paid....

Aug 16, 2019 by Upma Sahay

Goibibo - No refund/date amendment for booking granted ^Open

I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...

Aug 04, 2019 by Neelkamal chandgothia

Goibibo - Compensation for financial and mental agony ^Closed

Hello, With reference to my discussion held with goibibo customer care executive my issue is not resolved and I am expecting that it should close as soon as possible. Details are as below: I have booked a bus of sethi yatra on **th June ...

Jul 28, 2019 by muskan agrawal

Goibibo - Amount not refund ^Open

I book the ticket from Goibibo from Mumbai to Lucknow by jet airways but after a month we came to know jet airways is shut down. I call jet airways but they said you have not directly booked from here you book from Goibibo so you have to ask am...

Jul 27, 2019 by Sandeep tiwari

Goibibo - Goibibo booking issue ^Open

I booked * tickets from Bangalore to Atlanta using Goibibo.com which showed Alitalia as the airline. At the time of booking it was NOT showing multi airline but when I got the tickets it has domestic separate from the international. There are t...

Jul 25, 2019 by Manoj Kumar

Goibibo - Refund money isn't get ^Closed

I booked a train ticket in two times. First time *** Rs the second time *** Rs debited but failed the booking. Refund amount didn't get....

Jul 20, 2019 by Jeslin k john

Booking with 'The Byke Heritage, Matheran' from Goibibo- Ticket # ********, Booking ID: HTLV*EXJFA. On **.**.**, I erroneously made a booking for **.**.** - **.**.** for a deluxe luxury suite for The Byke Heritage, Matheran. Within ** min, I ca...

Jul 16, 2019 by Genevieve Fernandes

Goibibo - Goibibo not providing refund against free cancellation of hotel booking ^Open

With reference to my dicscussion held with go ibibo customer care executive..my issue still not resolved and i am expecting it should close as soon as possible. Details are as below: I have booked an hotel booking for date **th july ****. At...

Jul 14, 2019 by Deepak Kumar

Goibibo - Providing no refund on refundable international flight ticket ^Closed

I had purchased refundable international flight ticket worth ₹***** from Ahmedabad to Atlanta. On **th June ****, I requested the charges for cancellation and Goibibo provided me that in a mail. All charges including penalty were around ****....

Jul 11, 2019 by Hastik zaverbhai vaghasiya

Goibibo - The cab never came to the location ^Closed

I booked a cab while booking for flight(spicejet) ticket for july *rd morning * am in ibibo website . The cab never came to the location and the driver never picked up the call. But a guy called from ibibo and asked that did the cab details cam...

Jul 03, 2019 by Pravin pa

Goibibo - Faced mental stress and financial loss ^Open

This mail is regarding serious trouble which me and my mother has to face. My brother is in hospital in Mumbai and my mother is travelling there tonight for his operation from Delhi. So we decided to take Goibibo cab service to reach Delhi a...

Jun 17, 2019 by SHUBHAM SHARMA

Goibibo - Goibibo app payment ^Open

I booked flight tickets from Chennai to Cochin and return today through the Goibibo app. The total fare was shown as Rs **** approx while the payment was made for ****. It said the price has increased so I went back to check again and yet again...

Jun 14, 2019 by Krusha Shah

Goibibo - Refund problems occuring ^Open

I booked a ticket from New Delhi to Kathmandu from Goibibo mobile app for *nd May ****. (PNR no. OXJIFI), BOOKING ID: GOFLIANDA**B***********. The Jet flight was cancelled by the airline. So, I requested a refund from Goibibo on **th April ****...

Jun 13, 2019 by Ishan Phoolwani

Goibibo - Cheated and misguided ^Open

This is to inform you that we have been cheated and misguided by Goibibo app company. I have Goibibo mobile app with my number ******xxxxx. On **/*/** I have booked * flight tickets from Vijayawada to Bangalore for **/*/**. Rs.***** debited fro...

Jun 10, 2019 by SHAIK ABDUL SATTAR

Goibibo - Goibibo travel denied ^Open

Done * cab bookings with Goibibo, one cab arrived on time. The other one was not traceable, I received driver and vendor details. On calling driver and vendor, vendor denied & driver did not pick up. Goibibo failed to provide any solution thro ...

Jun 09, 2019 by Isha Rawat

Goibibo - Amount debited from account without any authorization ^Open

This is regarding the amount debited from my account without my concern when I was talking with Goibibo representative to cancel my booking and want to refund my money back. In the process, it was found that four times account was debited which...

Jun 08, 2019 by Sudip Kanjilal

Goibibo - Goibibo delayed refund and not providing proper status even after calling number of times. ^Closed

Really disappointed with such type of pathetic service by goibibo. when we reached to the hotel we found that hotel is closed. we enquired from neighboring hotels and we found that hotel is closed for last *-* months. Goibibo has literally n...

Jun 07, 2019 by Puturaj Kholkar

Goibibo - Hotel booking bounced ^Open

I had done a hotel booking for my family and friend on **rd May ****. I called Hotel to reconfirm the booking and found that there are no such bookings. I reported this matter to Goibibo team via call centre number. After that every day, I cal...

Jun 07, 2019 by SUJIT PRASAD GUPTA

Goibibo - Hotel was not booked though amount deducted from my account ^Open

I have booked a hotel for my vacation in Mahabaleshwar and the amount was deducted. However, when we reach at the given booked hotel address owner denies any such bookings. We tried to reach Goibibo though they had given no help and just to wai...

Jun 07, 2019 by Kristal Bharti

Goibibo - Refund not received due to delay of Cab service ^Open

Refer ticket no. #******** and #******** (goibibo group) I booked a cab on */*/**** (booking id CARPAF**D**M**Z) from chennai to tada waterfalls. The cab was delayed by *hr ** minutes. I registered complaint regarding compensation for delay...

Jun 03, 2019 by Manoj soni

Goibibo - Refund for cancellation of air tickets ^Open

I have booked tickets from Dehradun to Mumbai for **th April from Goibibo of jet airlines. As the flight was not working for that day they cancelled my ticket & said that I will get a full refund from Goibibo. Now as I m calling Goibibo for my ...

Jun 02, 2019 by Sonia Amit Duggal

Goibibo - Goibibo is not refunding money against cancelled flight from past 45 days ^Closed

My self S Kumar and I have booked * Jet Airways ticket through indias most reputated travel agency GOIBIBO having PNR: DJFBRY, EKDDSH, EJOOLX. Airline has cancelled my flight than GOIBIBO refund team called me and inform me regarding my cancell...

May 30, 2019 by S Kumar

Goibibo - Amount got debited but bus ticket is not booked ^Open

I have booked a flight on ** Apr from mineralyne vody to Delhi. The amount is deducted from the account but booking is failed (it comes on the screen after that booking). I did not receive any PNR of the flight. It has been a month I haven't re...

May 25, 2019 by Nishant Sharma

Goibibo - Refund not processed ^Open

I have booked a waiting list ticket from Goibibio and after chart preparation, it went to RAC. Then I tried to cancel the RAC ticket but I can't. I called the customer care but it always went to voice mail. So I filed a TDR for that journey. B...

May 24, 2019 by Leo

I have tried to book bus ticket on * May **** through Goibibo but unfortunately, the amount gets debited from my account and ticket is not booked. I want a refund for the same. ...

May 22, 2019 by Aman agrawal

Goibibo - No refund for round trip flight cancelled for onward journey ^Closed

I've booked flights via GoIbibo for the same day (May **th, ****) to and fro journey between Vijayawada and Hyderabad. Vijayawada to Hyderabad flight operated by SpiceJet was to start at *:** am on May **th, **** and the return flight from Hyde...

May 21, 2019 by Kalyan K Gorrepati

Goibibo - Incorrect amount refunded ^Open

Recently I booked a flight from KNU to IXB. The flight got cancelled by the airline. Goibibo promised to refund all ***** to me and I have mail for that also but they have refunded me only **** INR. They are not refunding my money just mailed...

May 16, 2019 by ATUL DWIVEDI

Goibibo - Promised cab service not provided ^Open

On April **, ****, I booked a cab through GOIBIBO website from Coimbatore airport to Ooty. But when one and a half hour ago I contacted the driver for confirmation, he showed issue regarding payment from customer care side. I immediately inform...

May 15, 2019 by Priya

Goibibo - Ticket has not been booked ^Open

The amount has been debited from my account but the ticket has not been booked. Pdf password- ***********....

May 14, 2019 by Ambresh kumar tiwari

Goibibo - Refund not provided ^Open

I had booked a hotel for my wife on **th April **** at "OYO Townhouse *** Sector **, Gurgaon" through a mobile application know as "Goibibo". Upon reaching the hotel at night **:** am my wife was denied entry as the gates were closed for the se...

May 07, 2019 by Yashvardhan Sejwal

Goibibo - Amount deducted but ticket not issued ^Open

Ahmedabad to Dubai **/**/**** indigo and Dubai to Ahmedabad **/**/**** spice jet. The transaction was successful and payment deducted but ticket not issued....

May 06, 2019 by Prakash lalwani

Goibibo - Refund of flights booked not given ^Closed

We have booked the return flight vide PNR ARCTWV and flight no. *w *** and *w **** through Goibibo. After cancellation of flights from Jet Airways, we contacted Goibibo for the refund. After passing more than ** days we have not received a refu...

Apr 30, 2019 by Radhey Shyam Sharma

I am facing refund issues for tickets I booked from Goibibo website in the month of January ****. I had initiated cancellation directly at the airlines portal and I was told to contact you so that the money is returned back to the source I thou...

Apr 28, 2019 by Akash Agrawal

Goibibo - Flights booked for wrong dates due to website error ^Closed

I made the booking and mistakenly it was confirmed for the next day. I spoke with Goibibo agent and airlines agent. They simply denied the changes. if I made the booking and I am calling within ** min I should get some help. Worst experience r...

Apr 28, 2019 by Anu

Goibibo - International flight ticket not rescheduled ^Open

I am working in Saudi Arabia booked an international flight ticket through Goibibo.com on *nd March ****. It was from Yanbu, Saudi Arabia to Delhi, India via Jeddah and Mumbai on *th May **** through Saudi airlines and Jet Airways. I came to kn...

Apr 23, 2019 by Vivek Kumar

Goibibo - Cashback not received despite several calls ^Open

We were promised a cashback if we bought a coupon in the ongoing travel cash fest. My mother and I both purchased a coupon each on *rd April and availed it the same day on a *+* Buffet. We have been calling and emailing them about the promise...

Apr 20, 2019 by Samridhi Chopra

Not giving a refund of cancellation of flight by airlines. Despite airlines saying collect the whole refund from the agency. Firstly they did not send any ticket for my booking from Shymkent to Delhi and when the flight has been cancelled they ...

Apr 18, 2019 by Hiteshi Sharma

Goibibo - No response on my flights ^Closed

Goibibo website is modified suitably to give no response on Jet bookings. I have booked Jet flight from Mumbai to Singapore but all modes of communication from Goibigo website is blocked. Phone lines always state that they have huge traffic hen...

Apr 18, 2019 by Praveen Agarwal

Goibibo - Refund is not given for cancelled transaction ^Closed

I booked train tickets from Goibibo which gets cancelled and the money is deducted. They are sending me emails from weeks saying the refund is done but I haven't got single money from them. Also, they haven't provided me with the ARN ref number...

Apr 16, 2019 by Abhinav sharma

Goibibo - My amount is not refunded yet ^Open

My amount is not yet refunded ** days has been passed still my issue is not solved. When I asked kindly let me know the process how far it gone when my amount will refund to my account. They said money has been initiated. Kindly please help me ...

Apr 16, 2019 by Dipti dhara

Goibibo - Fraud booking of hotel ^Open

I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra m...

Apr 15, 2019 by Siba charan jethy

Goibibo - Refund not given despite payment of ticket ^Open

I try to book my ticket via Goibibo around one month back. Despite payment, they showed in their chatbox payment not received and didn't send any ticket. Somehow I managed to get my ticket from airlines and now when the flight have been cancell...

Apr 12, 2019 by Hiteshi Sharma

Goibibo - Provide worst services at the risk of customers life ^Open

I booked a ticket from Goibibo online. I made the payment and the payment was successfully deducted from my account. The ticket was supposed to confirm in ** mins which didn't happen instead it has been ** hours or more the ticket was visible i...

Apr 12, 2019 by Huzefa Taher

Goibibo - Cancelled my return ticket ^Open

I booked * round trip ticket from Delhi to Singapore (Jet Airways) using Goibibo and total I paid *****. I got confirmed ticket for the same attached is proof from Goibibo side. But just some days before to upward journey they cancelled my retu...

Apr 11, 2019 by Udit Raj Ahuja

Bus booking was made on Goibibo from Surat to Rajkot. After facing difficulties in breathing due to false smell and utter dirt in the bus seat provided to me, called Goibibo customer support to get me the money back. They asked me to share the ...

Apr 08, 2019 by Parth B Popat

Goibibo - Money deducted but ticket not booked ^Closed

I booked a ticket through Goibibo. Paid money via UPI. The money is deducted but the ticket is not booked....

Apr 07, 2019 by Shanmugavadivel

Goibibo - Information not provided ^Open

I missed my flight due to no information received from Goibibo for rescheduled flight time.***** my flight costing is waste due to irresponsible behaviour. Now for rescheduled flight customer support told me to pay***** for rescheduled charges....

Mar 31, 2019 by Yogita rajput

Goibibo - Wrong offer promoted ^Open

I booked a ticket from Goibibo thinking I'll get Paypal cashback as shown in the screenshot attached. But I did not get any cashback. ...

Mar 29, 2019 by Harshit Tated

Goibibo - Ticket booked for wrong dates ^Closed

I had booked a flight from Bangalore to Bhubaneswar on *th April ****. But once payment was done I got a ticket of *th April ****. When I called and informed customer care, he told me that rescheduled will cost another ****/- ( + charges). It i...

Mar 29, 2019 by RAKESH KUMAR YADAV

Goibibo - Not ready to refund the amount ^Closed

I booked a ticket through Goibibo. While doing the booking I chose August *th for travelling and I got a ticket for July *th, I called many times the customer care regarding this issue. They are not ready to refund the amount and in my ticket, ...

Mar 27, 2019 by Febin Thomas

Goibibo - Rooms not given ^Closed

I booked a total of ** rooms for **th to **st Feb **** for my sister's marriage program in Bangalore the Rialto hotel. I paid all amount to Goibibo and it confirmed me my booking but on the date, the hotel only gave me ** rooms and for * rooms ...

Mar 24, 2019 by Samyak viresh jain

Goibibo - No refund for failed train ticket ^Closed

I have booked a train ticket from Nagpur to Trivandrum on *th February **** at **.** pm through Goibibo website. But due to some reason, the booking was failed and the money was deducted from my account. I contacted the goibibo customer care th...

Mar 22, 2019 by STEPHEN K J

Goibibo - End time for boarding is not mentioned on the ticket ^Open

I had booked a flight ticket for GoAir from Bangalore to Lucknow on the **th Feb from Goibibo. The e-ticket that I had received from Goibibo didn't mention any kind of information that the counters for the flight will be closed ** min prior to ...

Mar 20, 2019 by Syed Ahmad Imtiaz Ali

Goibibo - Train ticket not booked but amount deducted ^Open

Meine mobile se goibibo mobile app me account banaya hai. Mai **th March **** ko train ticket rajpura junction se Jammu Tawi ke liye tatkal kote me book kar raha tha. Meine * times seat book karne ke liye transaction kiya aur mere paise bank ac...

Mar 15, 2019 by AMIT KUMAR

Goibibo - Cancelled ticket without intimation ^Open

My complaint is against Goibibo and I have got all the proof for the same. I'm raising complain about poor service and fraudulent done to me by Goibibo. * Years back **/**/**** I book International flight for Dubai from Mumbai via Goibibo and I...

Mar 06, 2019 by SONIKA MAURYA

Goibibo - Ticket not confirmed and amount deducted ^Open

I book a ticket but the amount is deducted and ticket not confirmed. Also send mail but no response. Kindly make a refund as per attachment booking no TRNAF*JJY*F*ZX....

Mar 05, 2019 by JITENDRA TAK

Goibibo - Refund not gave as flight has been cancelled ^Open

My Indigo flight *E*** from Bangalore to Coimbatore cancelled on **rd January ****. I have contacted the Indigo airlines, they refunded the amount to Goibibo account on **rd January ****. But still, I didn't get the refund amount. I have also s...

Mar 03, 2019 by Guruvishnuvardhan V

Goibibo - Payment deducted but ticket not booked ^Open

I have booked a ticket from goibibo application, my payment is deducted but still, my booking is not generated....

Feb 22, 2019 by Himanshu dable

Goibibo - Hotelier denied bookings but no refund received ^Open

I had booked * rooms from **th Jan to **th Jan in a hotel named Khandagiri Guest house, Bhubaneswar. However, the hotelier denied me rooms. After much persuasion, he allowed me rooms only for one night that is from **th Jan to **th Jan. I conta...

Feb 18, 2019 by Somya Ranjan Patra

Goibibo - Issue while bus booking due to bug in the app. ^Open

I was booking a bus from Mumbai to Udaipur on the date **-jan-**** at **:**:** but the app didn't asked for the departure location/time and it directly deduct my payment and comfirmed the booking. The time was automatically selected after * hou...

Feb 03, 2019 by Devesh Dashora

Goibibo - PaCkage is not deliverd ^Open

On**th jan **** me booked *rooms through goibibo in pratham in &resort on thar day evening. Actually we are six families with *small kids too incuding below *years aged babies. We paid **** for *rooms. At ** o clock hotel person called us and t...

Jan 28, 2019 by ELDO VARKY

Goibibo - Wrong fees charged ^Open

Booking ID:- MYSMF********* Airline Cancellation Fee:- **** (total for * passengers) Goibibo Cancellation Fee:- **** (total for * passengers) Convenience Fee:- **** (total for * passengers) Total cancellation charges: ***** This is for ...

Jan 28, 2019 by Veena N Wetal

Goibibo - Refund not initiated ^Closed

Booked a train ticket from Bhagalpur to Kanpur central dated *th January which did not got confirmed so was cancelled automatically but today after **days refund has not been processed from Goibibo nor anybody contacted me.. this is cheating as...

Jan 24, 2019 by Sharique Hussain

Goibibo - Hotelier denied checkin ^Open

The stay was booked and confirmed a day ago, however, when I contacted Hotelier he said he did not receive any booking from Ibibo and nothing has been booked. Also, there was no room available. It was a Room facility and the alternative prope...

Jan 03, 2019 by Shammi Kumar Verma

Goibibo - Negligence, Inconvenience ^Closed

We had come from Delhi to Rishikesh for a trip, keeping the service of goibibo in mind we booked our trip from it. On the first day itself, we were not able to communicate to the trip driver and suffered more expenditure on it due to lack of...

Jan 03, 2019 by Mahima moses

Goibibo - Harassement ^Closed

I'll booked my hotel through goibibo but when I reached hotel management said booking is not confirmed my whole family is front of hotel on road * hours in Dubai my dolphins show ticket or bhurj khalifa ticket wast totally lose...

Dec 29, 2018 by Surbhi

Goibibo - Froud hotal vacation jaipur checkin or check out ^Open

i have a complaint against the online hotel booking site named goibibo and the hotel vacation in jaipur. when we reached the hotel for checkin the manager refused to give room to us and he showed fake checkin and checkout on online site. we pay...

Dec 25, 2018 by NITESH SOMANI

Goibibo - Refund not provided ^Open

I booked a car through Goibibo. They gave me confirmation but failed to provide me the car at pickup time(on ** novemeber ****). After wasting around half an hour on call with them. They said they can not provide the vehicle and asked me to boo...

Dec 24, 2018 by DEEPAK ASWANI

Goibibo - Refund on air ticket ^Open

I have booked a return flight from Dubai to Cochin for dec** th (FLIUIK) and I have cancelled that on Nov ** st. Still today I have contacted them several times via phone and mail for the refund amount. They are telling they remitted the amount...

Dec 21, 2018 by Daisy Antony

Goibibo - Charged Three Times for a Single Hotel Booking ^Open

On **th August last I tried three times to make a hotel booking via the Goibibo website, payment through PayPal from my UK bank. The first two efforts came up as 'failed'; the third was successful. However, all three bookings were paid by PayPa...

Nov 02, 2018 by Philip Bryden

Goibibo - Delay in rescheduling my international flights ^Open

Goibibo to nearly ** days to provide my with a resolution to my request for rescheduling to my international flights. Due to such delay i had to pay high penalties and fare differences. Also faced a lot of harassment due to such delay as i had ...

Oct 31, 2018 by Nishant Desai

Goibibo - Non refund of bus booking cancellation ^Closed

booking Id: rbnb*cmerpc booked on sat, Oct **, **** booking Id: rbnb*s*pdgd booked on sat, Oct **, **** an ac bus ticket was booked through goibibo and on reaching the bus station, i was told that ac bus will not be there and to contact g...

Oct 30, 2018 by Ritesh Gandhi

Goibibo - Flight ticket cancellation refund ^Open

I have booked flight ticket on goibibo on ** th October'** but when I was making payment transaction got failed and money has been deducted from my account. I have raised issue with my bank but they said that transaction got credited into goibi...

Oct 26, 2018 by Aditya Kumar jha

Goibibo - Refund issue ^Open

i booked the flight delhi to riyadh at sep-* ,but the connection flight missed on that time so that i not traveled in that flight ,when i booking time there mention about the refund but the request on going one month over the goibibo still als...

Oct 23, 2018 by KRISHNAPRASADK

Goibibo - Deficiency of service ^Closed

Please find that the booking id is HTL*RC**BB I was not given the complimentary breakfast frrom the hotel and ur staff has guided me in a different manner i have asked for * star and they have shifted me to a * star why this has been done and h...

Oct 16, 2018 by S.Bose

Goibibo - Refund not credited in account ^Open

i booked a bus ticket from Ranchi to Patna from Goibibo at **th Oct **** for the journey of **th October night . But suddenly my plan changed and i Cancelled the ticket in same day. but after * days my refund is not credited in my Account. ...

Oct 15, 2018 by Rishi Sinha

Goibibo - Refund not received and part refund taken back ^Open

It is with reference to my domestic flight cancellation. The customer care told me that they cannot refund the entire amount and since it was a technical error from their end so they refunded only **% of refund amount in the form of non promoti...

Oct 10, 2018 by Nikita Padate

Goibibo - Charging more money ^Open

I booked a hotel room in Manali for * days and * night from Goibibo. I paid Rs **** ( as charged by them ) for this booking through my credit card, but when I tried to confirm it from the hotel staff, they told me that price has been dropped...

Sep 25, 2018 by Aditya Kumar

Goibibo - Flight not booked ^Open

I booked a ticket from goibibo site with booking ID GOFLIIOSe*aea********** from chicago to las vegas. After booking it said they will send confirmed tickets within ** mins. I waited for few hours and try calling consumer helpline but no one re...

Sep 22, 2018 by vikas jain

Goibibo - Hotel voucher not issued ^Closed

I had booked a Hotel for the daughter of my Boss at London, Euston Square Hotel on the Goibibo site, at around **.** am today vide their query no. HTL**NDJ*F. They e-mailed me at around **.** pm that there is some problem and they are unable t...

Sep 16, 2018 by Nand Kishore

Goibibo - Flight ticket not booked but paymeny deducted ^Open

I have booked a ticket from hyderabad to tirupati on **th august for which the amount got deducted from my account but didn't get the booked tickets,on calling them,I was told that I will get my money back and they didn't receive the money,but ...

Sep 06, 2018 by CHARUVIND AGARWAL

Goibibo - Payment taken and then after some booking cancelled by Goibibo ^Closed

I had bookes the flight from Goibibo and they had booked the flight and taken the payment of Rs. ****/-. After some time they messaged me saying that they had cancelled the booking as fare has increased and they will refund my money after *-* d...

Sep 02, 2018 by Sonam Mishra

Goibibo - Goibibo charging exhorbitant charges for cancelling flight tickets to kochi ^Closed

I had planned a tour of Kerela from *th till **th Sep. Booked flights thru Goibibo. Due to flood situation i hv to cancel as even if Kochi airport gets operational i will not be able to tour Kerela in early Sep. Spice Jet is as it is only givi...

Aug 25, 2018 by Hrishikesh Chawda

Goibibo - Goibibo booked a random flight ^Closed

Booked two *h **min flight tickets from Bangalore to Guwahati via Hyderabad for **th Oct ****, *:**AM to *:** AM and got a ** hr flight (**th and **th). The glitch in their system caused this. They are not responding to request and are not will...

Aug 24, 2018 by Sumit Paul

Goibibo - Pre-ponement of ticket refused, Incorrect Information provided, Cancelation of ticket refused and re ^Open

I booked a ticket Mumbai Jakarta Mumbai on Goibibo on Jet-airways, for travel on the **th of July and the return on the **nd of July. for Rs. **,*** Ticket No: ************* I completed my work in advance and hence requested the call centre...

Aug 16, 2018 by Shabbir Habib

Goibibo - Money not refunded ^Open

I tried to book a flight ticket bw Bangalore to new delhi on * August.but the ticket was aborted even money was deducted from my account.they sent me an email that money will be refunded within ** hrs however it has not been made so far.....I m...

Aug 09, 2018 by Keshav kumar jha

Goibibo - Wrong cancellation of flight without compensation ^Open

i had two flights, delhi to ranchi (** june ****; pnr w***s*)and return from ranchi to delhi (** july ****; pnr w*onh*). i canceled the flight from delhi to ranchi but somehow either goibibo (nadal) or vistara (federer) canceled the ranchi to d...

Jul 23, 2018 by Himanshu Maharana

Goibibo - Tickets booking ^Closed

I had booked a ticket for mum to Bangkok return for November ****. After making all the payments we received a call from goibibo that your ticket has not been confirmed because the tickets price have hiked n if you make the payment we will conf...

Jul 18, 2018 by SANDHYA PADMANABH PUNEKAR

Goibibo - Due to executive neglience loss was incurred ^Open

We booked flight from ranchi to madurai it was multi carrier flight however the go air flight (ranchi to bamglore) got cancelled and due to that my connecting indigo flight from bangalore to madurai also got missed. I'm regular go ibibo c...

Jul 10, 2018 by Prashant Dongre

Goibibo - Refund against wrong and worst room booked through Goibibo ^Open

Hi, First of all, I am very surprised to see the mail in which mention that we are unable to refund your amount. After chasing the goibibo team on * July on which date I have made the booking of my room at Turkish hotel which was in a very ...

Jul 10, 2018 by Nitin Sethi

Goibibo - Refund not paid for hotelier error ^Closed

I have booked accommodation at batasia Loop Homestay in Darjeeling from *th to *th June. Attached is the detail of booking. Upon reaching the hotel at * **pm, the hotelier rejected our accommodation saying the home is already full (hotel contac...

Jun 26, 2018 by Satish Boddapati

Goibibo - Bad and unprofessional experience ^Open

Hi Team, We planned our parents vacation and did hotel bookings through Goibibo.. overall we booked * hotels at different locations however we had terrible experience with the hotel that was booked at Ranikhet for * nights.. the hotel paymen...

Jun 22, 2018 by dr udit tripathi

Goibibo - Deficiency in Service ^Closed

This has with reference to my Booking ID CARPAF*XUA*FNW* . I had stared my journey on **/**/** at *:** AM. During the onward journey to Mussorie the driver asked me to pay highway toll charges. I told him that toll charges are included in ...

Jun 21, 2018 by RAJAT GUPTA

Goibibo - Wrong information displayed on The Website ^Open

I googled for train timings of train no. *****, vsg patna express. The first result in the google serach appeared from Goibibo.com. The website displayed that the train would depart on **:** hours on **th of june, but, due to changes in train ...

Jun 13, 2018 by Nikhil Singh

Goibibo - Hotel booking (wrong dates booked) ^Closed

I selected tge dates for booking as **/**/**** for * night but the booking has been done for today. Goibibo is not responding to my modification request and neither is recieving my call...

Jun 12, 2018 by Harshul Bhatnagar

Goibibo - Flight upgrade |Economy to Business Class| ^Open

Hi, Ticket: ******** Agent: Goibibo Airline Malaysian Airline Travel Date: ** JUN ** Attachment: Goibibo app fare & goibibo customer care fare ask On *th June, I booked Delhi - Kuala Lumpur flight for * Adults & * infant in economy clas...

Jun 10, 2018 by Anuj Sharma

Goibibo - Booking done but hotel refused about booking ^Open

I was travelling from chandigarh to Delhi for my office work and decided to stay at a hotel in Delhi, as usual I booked a hotel using Goibibo app, I reached the hotel on *th June ** at **Am, The person at the reception told that there is no boo...

Jun 05, 2018 by Rohit Koul

Goibibo - Goibibo.com ticket cancellation issue ^Closed

Hello, I was suppose to travel from Chennai to Pune on **th May **** with go air flight at * pm, but i was running late and i booked one more ticket for the same travel for **:** pm with indigo flight... My go-air flight got delayed and I c...

May 31, 2018 by MANISH DIXIT

Goibibo - Amount Refund ^Open

I have booked a hotel having booking ID -HTLMFCNADE. I haven't GST invoice . After contacted to go care support They insured that GST amount Rs *** will be refunded to your bank amount within ** days. I have raised compliant on **/*/** ,stil...

May 31, 2018 by VIKASH

Goibibo - International Flight Ticket not cancelled. ^Open

I have cancelled my ticket yesterday after I did not get the option to reschedule and Goibibo did not give me any help. PFA.the proof. Today I receive an email saying, no-show. This is a refundable ticket....

May 19, 2018 by Thej Shetty

Goibibo - No Refund from goibibo for ticket cancellation ^Open

i booked my ticket for **st april from bangalore to delhi which has the passenger number "gntzxj" using goibibo . but because of some reason i need to cancel the ticket and i called them on **th April to cancel my ticket and their representat...

May 14, 2018 by Amrinder

Goibibo - Pathetic customer support ^Closed

I asked them to change dates for my hotel booking and they agreed to it, later they said that the hotel manager is not there to confirm, since then it has been * days and they are redirecting me here and there, supervisors are rude and no reply...

May 14, 2018 by Japneet Gulati

Goibibo - Booking Failed but Payment Made ^Open

I had tried to book tickets on Goibibo on **th of May **** at *:**am for a round trip from Guwahati to Leh via Delhi and Leh to Guwahati via Delhi. The dates for the trip were *th of September and **th of September ****. There were technical gl...

May 11, 2018 by Pranoy Das

Goibibo - Refund not getting processed ^Open

Booking Id: GOFLDAND************ Complaint numbers: #******** and #******** On ** March I tried booking a round trip flight (Bangalore to Bombay) for Rs. ****. The payment was successful but the booking (through UPI) failed. I contacted cus...

May 04, 2018 by Desh Raj

Goibibo - Hotelier decline to check in and Goibibo doesn't respond ^Closed

I book hotel Krishna Kunj , Kota through Goibibo in price of Rs * at *-*-**** for *-*-**** to *-*-**** . I was thought that it is a offer or something ... They send me confirmation mail and msg that my room is confirm booked ... But when I c...

Apr 02, 2018 by lavolish john

Goibibo - Goibibo cab booking technical error payment loss ^Open

I have booked a cab from pune airport to mahabaleshwar on **th march **** at *:**am from goibibo app.First time i booked a cab and paid **** rs upi transaction successfully but due to technical error havent got booking comfirmation. After talki...

Mar 23, 2018 by Madhav sanjaybhai dhruve

Goibibo - No action taken against complaint by go ibibo ^Open

I tried booking a ticket on goibibo on **th Feb ****. Unfortunately the ticket was not booked but the money was deducted and now after ** days, GoIbibo is refusing to pay the money back and just asking me to repeatedly do the same thing over an...

Mar 11, 2018 by Rajeev Kumar

I checked in at empire international hotel in Bharuch, Gujarat at *pm on */*/** as I had booked this hotel online with goibibo. After entering the room *** I saw a dead rat in a drover, the bin was filled with rubbish of previous guest, the re...

Mar 10, 2018 by Vedang Sawant

Goibibo - Not received refund for cancellation of flight ticket ^Open

Dear sir, This is to inform you that I have cancelled my flight ticket(PNR-D*J*JY) on December ** **** which was booked from kotak Mahindra *** app partnered by goibibo and booked another ticket on same flight and same date .After cancellati...

Jan 12, 2018 by A Amitesh Joseph

Goibibo - Refund not given and pending from 2 month ^Closed

Dear All, We have booked a Hotels from goibibo. Booking ID is HTLNA*UGQF and HTLBZC*EDN. Total refund is more than ***** Rs. We cancelled the trip since my wife get Dengue. Goibibo team promised to process refund in one day. But we didn't get ...

Jan 10, 2018 by ROHIT JAIN

Goibibo - Incorrect booking ^Open

I booked Le Régent Montmartre hotel after checking it on GoiBiBo website and paid ***** for * nights in Paris. I requested them to cancel and refund as it's just not worth it, website denied it. Then I asked them to refund me the difference of...

Jan 04, 2018 by Ankit Khurana

Goibibo - Refund not received for failed payment ^Open

On the morning of **st October I tried booking a ticket to Bangalore on Goibibo. The payment succeeded but I didn't get a ticket. Then in the evening I booked another ticket which was confirmed. I called them to get a refund for the payment I m...

Dec 02, 2017 by Sanjeet Vikram Singh

Goibibo - Room not given even after 1 month of advance booking ^Closed

I made two booking for hotel in delhi on ** Oct ** for checkin date **th to **rd and from **rd to ** of Nov ****(Booking ID HTL*JGFGEQ and HTLZ**A*NN). When I reached hotel at *:** PM on **th Nov to checkin, hotel denied rooms saying we are ful...

Nov 30, 2017 by Ankit Singhal

Goibibo - GoIBIBO is not providing refund or details about refund even after committed timelines ^Open

Booking Id: RBNB**RM*MS & RBNC*B*U*KR I cancelled two tickets with GOIBIBO ( Booking IDs given above ), and at the time of cancellation their committed refund time was * working days, and I am writing this complaint on **th working day, I have...

Nov 28, 2017 by Sreejith S

Goibibo - Not getting refund from go Ibibo for failed ticket booking ^Closed

I haven't got refund from goibibo for failed ticket booking almost a month.whenever I call ,they are replying as trying to give refund but failing in transaction gateway,almost * times they have told. This is some sort of fraud activity from ...

Nov 25, 2017 by Jyoti Prakash

Goibibo - Sell the air ticket with false information. ^Open

I have booked the round trip ticket Dubai to Chennai from Goibibo.com on *-sep-**** from Airindia airlines (DXB-MAA) & emirates airlines (MAA-DXB). While booking I have got less price quote for the same ticket from other Service provider but I...

Oct 14, 2017 by Balaji Subbiah

Goibibo - Booked Cab 2 times But actually not booked ^Open

I have booked car from goibibo for **th oct-**** from Dehradun to Indira gandhi airport Delhi. I have used some gocash+ amount and finally it cost me in **** Rs excluding toll tax and all. My amount was deducted from account but my booking was ...

Oct 13, 2017 by Ankita Mahendrakumar Chavda

Goibibo - Flight refund ^Closed

Hello All, I had booked a flight from Amsterdam to Bangalore through British Airways. The flight had a transit in London for * hours. I had checked with Goibibo and you had also connected with the Airlines and committed to me that a transit v...

Oct 12, 2017 by raksha sujay

Goibibo - False hotel booking made ^Closed

I had made a reservation in a hotel in Amsterdam using Goibibo, however when I reached there, I was told there was no booking made.I had paid the amount in full to Goibibo in advance. After calling them a thousand times on international roaming...

Oct 09, 2017 by Sheena Makker

Goibibo - Goibibo - Bad service and loss of money n time ^Open

I was travelled with my family on Oct *nd ****, Mon (Booking Id : GOBUSIOS**ff*eb*a* & PNR No. *********-*******) seat no. **,**,**,** through N.T. Sachin travels and I must say it was the worst experience for me. following are the worst facil...

Oct 06, 2017 by virendra jethwa

Goibibo - Confirmed hotel booking rejected after confirmation ^Open

I have made booking for hotel reservation through goibibo on *rd august for ram Ganga resort corbett, where I have paid complete amount ***** to goibibo and I got my booking confirmation but on **th august I got a message from go ibibo this boo...

Aug 23, 2017 by Ankush Sharma

Goibibo - Tax invoice ^Closed

Please find attached tax invoices in which there is no tax break up (CGST, IGST) , which is charged by goibibo on behalf of the Hotel. ...

Aug 10, 2017 by Ankit Patel

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