How to file a complaint against Goibibo?
- Go to "File a Complaint" page
- Choose Goibibo and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Goibibo
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Helping you with Goibibo complaints
If you want to complain about a problem that relates to Goibibo, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Goibibo services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
Find the contact details of Goibibo to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Legal Network
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Goibibo - Dishonest Refund Open
I have made a refund request on goibibo as I got a message saying that my flight has been cancelled by airline, but all I have received in refund is just **rs. they have claimed my refund request as "requested for the Airport Tax NO SHOW Refund...
Jul 22, 2021 by vekata surya naryana varma sagi
Goibibo - Refund not transferred Open
We got refunds from airlines on account of flight cancellation due to COVID. Goibibo kept those refunds in gocash wallet instead of transferring it back to us. On **th Jun we placed request to transfer * refunds of Rs ***** (Spicejet, PNR B*LL...
Jul 12, 2021 by Abhishek Surana
Goibibo - REFUND OF 5 AIR TICKETS Open
Respected Madam/Sir, This is to inform you that I had booked ** tickets for ** person from Mumbai to TRV and return Kochi to Mumbai. Journey date was **/**/**** and return tickets was **/**/****. Due to flight cancellation the journey date was...
Jul 05, 2021 by SANJAY S CHOPDEKAR
Goibibo - Not refunded for airticket cancellation Open
The issue is regarding the refund of airticket cancellation. We had done a booking to Swizz nearly * years back on Jetairways through the agency Goibibo, but since I haven't refunded with that amount from Goibibo. After many followups, i reall...
Jun 29, 2021 by Ganeshkumar
Goibibo - Refunds Open
Airlines refund my amount but goibibo didn't.....
Jun 05, 2021 by Kunal gandhi
On **th of april i rescheduled my Nagpur to Delhi Flight and goibibo issued me **** Rs of Refund i Have the Screenshots of that but its been * month now i didn't got my refund ...
May 22, 2021 by Ganesh Ananta Vairalkar
Goibibo - Ticket Canceled By airline Open
Flight was for the ** Sept-**** It was cancelled due to Covid-**. The airlines send me a mail after I have request for refund. They issued an voucher which immediately reject since I user credit card and it means I was paying interest for this....
May 18, 2021 by Emmanuel Maisila Mfumbam
...
May 13, 2021 by BALDEV RAJ PAUL
Goibibo - Due to lockdown not able to travel to GOA Closed
Due to lockdown in GOA we are not able to travel so we need to change the dates but Goibibo is not responding on this. we had a booking in may **-**th. Please help us to get it resolved now goibibo and make my trip are same company....
May 12, 2021 by harish kumar maurya
Goibibo - Refund amount 7005 INR not yet creditedRDP to DGP Flight Open
This is about my booking ID- GOFLDD*E*D********** • - journey flight from RDP to HYD AI-*** ( tickets ************* /** /** /**). A Refund amount of ****/INR was initiated on the **th of April and subsequently, a credit note was generated wit...
May 11, 2021 by Ramendra Pratap Singh
Goibibo - REFUND OF FLIGHT CANCELLED DUE TO LOCKDOWN NOT GIVEN Open
I have contacted the goibibo customer care atleast a *** times, spoke to their customer service bots, written several emails but they still havent made a refund of an indigo flight on*st April ****, which was cancelled due to nation-wide COVID ...
May 10, 2021 by ANTARA BANSAL
Goibibo - Hotel refund not payed Closed
I had booked a hotel for goa with * rooms in march'** which we were not able to travel due to covid lockdown it was rescheduled * more time for Jan'** but we had covid and again cound not travel. We talked to hotel and refund was processed and ...
May 09, 2021 by Amit Choudhary
Goibibo - Refund of Flight Cancellation amount due to COVID Open
My initial flight was on April **, **** (PNR- Y**ZG) which was cancelled by Air-India airlines due to nationwide lockdown. I was advised by the airline and Goibibo team to reschedule the booking once lockdown was over. I raised ticket #******...
Apr 25, 2021 by Hemant Kumar
Goibibo - Refund not received Open
Dear Sir / Madam, I am writing to you to raise an issue about: Flights The issue that I have experienced was: I had booked Bali tickets for *th December,**** Mumbai--> Delhi--> Ho chin Minh City--> Densapar And similarly return tick...
Apr 22, 2021 by Pratish Mallya
Goibibo - Refund of go airlines ticket Open
My sister is from Dubai. Hence,I am registering a complaint on her behalf from Mumbai. On *th February **** she had booked a ticket of GoAir through Goibibo to travel in the month of April **** to Kerala, but due to Covid she was una...
Apr 21, 2021 by Jyoti sanjay Ambekar
Goibibo - Money Refund issue Closed
I booked two train tickets on april *, ****. But the booking process was faild. and the amount of each ticket was ****inr. This amount has debited from my account on april *. Then i got a notification from GOIBIBO that this such amount will b...
Apr 20, 2021 by Satyajit Das
Goibibo - Still waiting for cancelled flight refund Open
I booked a flight (AI-****) using the Goibibo website for my parents from Amritsar - ATQ to Birmingham - BHX for the date of Feb **, ****. It was cancelled by Airlines on Feb **, **** (Just * days before it they were expecting to travel.) ...
Apr 20, 2021 by Jang bahadur Singh
Goibibo - Refund not credited in account but they are showing in app that it it has been credited Closed
Done booking through goibibo ,flights cancelled due to covid lockdown from airlines ,on goibibo app it is showing that refund processed and credited but it has not been reflecting in my account,it's * month now...
Apr 19, 2021 by Pawan kumar
Goibibo - Refund not recieved Open
i have booked * train tickets on april *rd **** but they deducted my money but they never booked my tickets after calling several times on *rd april they picked up my call and said that i will recieve the amount in a week and max **days but tod...
Apr 19, 2021 by srikant sahu
Goibibo - REFUND FOR COVID CANCELLED INTERNATIONAL FLIGHT is not yet Processed Open
Booked refundable International Flight via GOIBIBO which was with SWISS AIRLINES and Operating Partner was Lufthansa for travelling from New Delhi to Zurich and then onward Flight from Zurich to Toronto for **th April ****.the Booking Confirm...
Apr 16, 2021 by Rinshu Gupta
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