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Goibibo
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
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How will Voxya help you?
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Social Network
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Legal Network
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Goibibo - Fake promises from goibibo Open
They promised me to give best room or otherwise ***% refund. If there is wall broken, pets inside room, leakage observed if customer book hotels through Gostay then there would be ***% refund. Now they are saying, hotels are apologising but ...
Mar 11, 2023 by Satish Thorat
Goibibo ID : HTLDVAWUHXXTFH*U PNR : ********** Hotel booked on ** Feb **** Your booking at Sreeniketanam Lodge from ** Mar **** to ** Mar **** for * guest(s) is confirmed. You have reserved * room(s) for * night(s). so i am requesting ...
Mar 10, 2023 by shivananda
Goibibo - Not available bed or room and booking was confirmed Closed
I file a case against goibibo tea. There is no response from goibibo team side till date. There is no room vacant in go stays varanasi. I booked a room by goibibo app for my parents but there is no room vacant. I want to cancel booking but t...
Mar 01, 2023 by Nikhil kumar singh
Goibibo - Refund not provided by go ibibo Open
My flight was cancelled by the airlines which is Air India. I raised a refund request to go ibibo as I booked the tickets through them but they are just telling Air India is not approving the refund request. And when I reached out to Air India,...
Feb 12, 2023 by Kabram Monisha
Goibibo - Cab cancellation Open
I wrongly booked a cab with the drop location as pickup and vice versa. And paid the full amount of the ride beforehand online for a hassle-free ride. But when I raised the issue there is no policy of modification or even a refund. The goibibo ...
Feb 06, 2023 by Rohan Rajak
Goibibo - Refund not provided Open
Booking was done in Namahstay (Arambol, Goa) for * people for two rooms for two days. We arrived around midnight to check in with our bags where we found out that there is no caretaker/ manager/ owner or even a security on the location. Ultima...
Jan 13, 2023 by Yayati Jadhav
Goibibo - Train cancelled refund not processed Closed
I booked my train by Goibibo , it got cancelled by irctc , the status is shown as cancelled on Goibibo but my refund is not processed ...
Jan 09, 2023 by Rishu bhatt
Goibibo - Flight cancel money not receive Open
Actually I'm cancel my indigo flight tickets from goibibo due to some reason but refund money not receive my bank account so I was contact goibibo customer service and they're saying refund will be transfer my bank account, but not credit any m...
Jan 06, 2023 by Partha Bhowmik
Goibibo - HOTEL ROOM BOOKED BUT DENIED ROOM BY HOTEL Open
I booked a room at GOKARNA MID BEACH STAY FOR **/**/****, through GOIBIBO. But the GOIBIBO system generated a booking for **/**/****.I immediately contacted the GOIBIBO. Knowing the error, GOIBIBO they changed booking for **/**/****. When I re...
Jan 02, 2023 by Shiv Narayan Prasad Misra
Goibibo - No refund Closed
I booked * bus tickets for Pune to rajkot... But due to some reason bus operator cancelled our tickets. Then no one replying me from goibibo customer service...
Dec 26, 2022 by Rutwik Gondaliya
Goibibo - Refund of hotel booking amount from Goibibo and Marks Hotel Noida Closed
Sir, I have booked Marks Hotel, Opp. Infospace (Unitech) Building, Plot No. * and *, Gate No. *, Sector-**, Noida-****** for my stay in Noida from **.**.**** to **.**.**** through GOIBIBO for a total period of * nights. I have checked in to ...
Dec 16, 2022 by Prasenjit Paul
Goibibo - Refund not credited Closed
Refund not credited for bus ticket booked on November **. After an hour I received an email that the booking failed and the refund will be processed within November ** but still now , I didn't get any such refund....
Nov 29, 2022 by Subalaxman.M.B
Goibibo - Refiund not issued by Goibibo after bus cancellation Open
Dear Sir / Madam On **st Feb ****, I booked a bus (booking id GOBUS*f****a*ea) from Pune to Bengaluru from Goibibo website. I have been informed on the call that the bus had been cancelled by the management. Moreover, I have been told that the...
Nov 29, 2022 by Amit Kumar
Goibibo - FLIGHT TICKET REFUND NOT RECEIVED Open
I have booked a flight with GOIBIBO on *th August and Cancelled on *th Aug **** within ** hours of booking. GOIBIBO BOOKING ID: GOFLIMTD************** LUFTHANSA FLIGHT NUMBERS: FLIGHT PNR: SYLX*T FLIGHT NUMBER: LH-*** on *th Oct **** (Fro...
Nov 08, 2022 by SriKavya Chavali
Goibibo - Reimbursement Refund from Goibibo Closed
I had book the hotel Mansingh Tower for stay at Jaipur on **th Sept'**. for which i have paid the amount of Rs. **,***/-. but at the time of check in i was denied by the Hotel as the Hotel was under Renovation froms last * years. After this whe...
Nov 07, 2022 by daksh punjabi
Goibibo - I didn t get my refund from goibibo Closed
I was booked a ticket Goibibo from secunderabad to brahmapur on **th September and i got cancelled the ticket the app shows the refund will next * weeks and after the refund i didn't get from goibibo booking id- TRNAGDZORADJGF and transaction I...
Oct 24, 2022 by Ashwin
Goibibo - PAID AMOUNT FOR HOTEL BOOKING BUT NOT RECEIVED CONFIRMATION Closed
On ** oct'**, I booked * rooms in Hotel shevaroys, Yercaud for * persons through goibibo. I selected rooms and paid Rs. **** by debit card of Axis Bank, Rasipuram Branch, Tamilnadu. But I have not received any confirmation from goibibo. checked...
Oct 18, 2022 by SURENDRAN. EN
Goibibo - Refund not credit Closed
Dear sir Train ticket booking failed on ** September. i have paid successful transaction of Rs. *** through upi. Transaction I'd UPI/DR/************/HDFC/goibiboupi/ Payment ***.** **-**-**** UPI/DR/* But refund is not recived...
Oct 16, 2022 by Sachin Kumar
Goibibo - GOIBIBO HOTEL CHECKIN DENIED Open
Hotel neelkanth bliss denied checkin. Confirmed by GOIBIBO. No alternate provided till date . Complaint raised on ** Oct ****. Multiple calls and emails with no action. Booked ** days in advance at approx *k per night and gobibo offering h...
Oct 13, 2022 by Anurag singhal
Goibibo - AC was not working during entire Journey Open
I have Booked ticket from Jaisalmer to Ahmedabad AC bus of Thar Travels from Goibibo Website with Invoice No G**BS**I******** dated **/**/**** and Booking ID G**BS**I********, In start of Journey AC was not working , we asked Driver to Star...
Oct 10, 2022 by Ajay Shukla
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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