Goibibo
Complaints
International Flight Ticket not cancelled. Open
I have cancelled my ticket yesterday after I did not get the option to reschedule and Goibibo did not give me any help. PFA.the proof. Today I receive an email saying, no-show. This is a refundable ticket....
May 19, 2018 by Thej Shetty
No Refund from goibibo for ticket cancellation Open
i booked my ticket for 21st april from bangalore to delhi which has the passenger number "gntzxj" using goibibo . but because of some reason i need to cancel the ticket and i called them on 20th April to cancel my ticket and their representat...
May 14, 2018 by Amrinder
Pathetic customer support Open
I asked them to change dates for my hotel booking and they agreed to it, later they said that the hotel manager is not there to confirm, since then it has been 5 days and they are redirecting me here and there, supervisors are rude and no reply...
May 14, 2018 by Japneet Gulati
Booking Failed but Payment Made Open
I had tried to book tickets on Goibibo on 10th of May 2018 at 2:00am for a round trip from Guwahati to Leh via Delhi and Leh to Guwahati via Delhi. The dates for the trip were 7th of September and 15th of September 2018. There were technical gl...
May 11, 2018 by Pranoy Das
Refund not getting processed Open
Booking Id: GOFLDAND256111776081 Complaint numbers: #21525405 and #21525369 On 23 March I tried booking a round trip flight (Bangalore to Bombay) for Rs. 9391. The payment was successful but the booking (through UPI) failed. I contacted cus...
May 04, 2018 by Desh Raj
Hotelier decline to check in and Goibibo doesn't respond Open
I book hotel Krishna Kunj , Kota through Goibibo in price of Rs 5 at 1-3-2018 for 2-3-2018 to 3-3-2018 . I was thought that it is a offer or something ... They send me confirmation mail and msg that my room is confirm booked ... But when I c...
Apr 02, 2018 by lavolish john
Goibibo cab booking technical error payment loss Open
I have booked a cab from pune airport to mahabaleshwar on 28th march 2018 at 6:20am from goibibo app.First time i booked a cab and paid 1542 rs upi transaction successfully but due to technical error havent got booking comfirmation. After talki...
Mar 23, 2018 by Madhav sanjaybhai dhruve
Refund not recieved Open
I tried booking a ticket on goibibo on 19th Feb 2018. Unfortunately the ticket was not booked but the money was deducted and now after 20 days, GoIbibo is refusing to pay the money back and just asking me to repeatedly do the same thing over an...
Mar 11, 2018 by Rajeev Kumar
No action taken against complaint by go ibibo Open
I checked in at empire international hotel in Bharuch, Gujarat at 7pm on 9/3/18 as I had booked this hotel online with goibibo. After entering the room 205 I saw a dead rat in a drover, the bin was filled with rubbish of previous guest, the re...
Mar 10, 2018 by Vedang Sawant
Not received refund for cancellation of flight ticket Open
Dear sir, This is to inform you that I have cancelled my flight ticket(PNR-D7J3JY) on December 05 2017 which was booked from kotak Mahindra 811 app partnered by goibibo and booked another ticket on same flight and same date .After cancellati...
Jan 12, 2018 by A Amitesh Joseph
Refund not given and pending from 2 month Open
Dear All, We have booked a Hotels from goibibo. Booking ID is HTLNA6UGQF and HTLBZC7EDN. Total refund is more than 23000 Rs. We cancelled the trip since my wife get Dengue. Goibibo team promised to process refund in one day. But we didn't get ...
Jan 10, 2018 by ROHIT JAIN
Incorrect booking Open
I booked Le Régent Montmartre hotel after checking it on GoiBiBo website and paid 38000 for 4 nights in Paris. I requested them to cancel and refund as it's just not worth it, website denied it. Then I asked them to refund me the difference of...
Jan 04, 2018 by Ankit Khurana
Refund not received for failed payment Open
On the morning of 31st October I tried booking a ticket to Bangalore on Goibibo. The payment succeeded but I didn't get a ticket. Then in the evening I booked another ticket which was confirmed. I called them to get a refund for the payment I m...
Dec 02, 2017 by Sanjeet Vikram Singh
Room not given even after 1 month of advance booking Open
I made two booking for hotel in delhi on 16 Oct 17 for checkin date 19th to 23rd and from 23rd to 25 of Nov 2017(Booking ID HTL8JGFGEQ and HTLZ42A5NN). When I reached hotel at 3:30 PM on 19th Nov to checkin, hotel denied rooms saying we are ful...
Nov 30, 2017 by Ankit Singhal
GoIBIBO is not providing refund or details about refund even after committed timelines Open
Booking Id: RBNB28RM9MS & RBNC2B4U4KR I cancelled two tickets with GOIBIBO ( Booking IDs given above ), and at the time of cancellation their committed refund time was 7 working days, and I am writing this complaint on 15th working day, I have...
Nov 28, 2017 by Sreejith Sasidharan
Not getting refund from go Ibibo for failed ticket booking Closed
I haven't got refund from goibibo for failed ticket booking almost a month.whenever I call ,they are replying as trying to give refund but failing in transaction gateway,almost 3 times they have told. This is some sort of fraud activity from ...
Nov 25, 2017 by Jyoti Prakash
Sell the air ticket with false information. Open
I have booked the round trip ticket Dubai to Chennai from Goibibo.com on 9-sep-2017 from Airindia airlines (DXB-MAA) & emirates airlines (MAA-DXB). While booking I have got less price quote for the same ticket from other Service provider but I...
Oct 14, 2017 by Balaji Subbiah
Booked Cab 2 times But actually not booked Open
I have booked car from goibibo for 16th oct-2017 from Dehradun to Indira gandhi airport Delhi. I have used some gocash+ amount and finally it cost me in 2732 Rs excluding toll tax and all. My amount was deducted from account but my booking was ...
Oct 13, 2017 by Ankita Mahendrakumar Chavda
Flight refund Open
Hello All, I had booked a flight from Amsterdam to Bangalore through British Airways. The flight had a transit in London for 3 hours. I had checked with Goibibo and you had also connected with the Airlines and committed to me that a transit v...
Oct 12, 2017 by raksha sujay
I had made a reservation in a hotel in Amsterdam using Goibibo, however when I reached there, I was told there was no booking made.I had paid the amount in full to Goibibo in advance. After calling them a thousand times on international roaming...
Oct 09, 2017 by Sheena Makker
Goibibo - Bad service and loss of money n time Open
I was travelled with my family on Oct 2nd 2017, Mon (Booking Id : GOBUSIOS51ff6eb9a3 & PNR No. 106388678-1697889) seat no. 15,16,17,18 through N.T. Sachin travels and I must say it was the worst experience for me. following are the worst facil...
Oct 06, 2017 by virendra jethwa
Confirmed hotel booking rejected after confirmation Open
I have made booking for hotel reservation through goibibo on 3rd august for ram Ganga resort corbett, where I have paid complete amount 19960 to goibibo and I got my booking confirmation but on 20th august I got a message from go ibibo this boo...
Aug 23, 2017 by Ankush Sharma
Tax invoice Closed
Please find attached tax invoices in which there is no tax break up (CGST, IGST) , which is charged by goibibo on behalf of the Hotel. ...
Aug 10, 2017 by Ankit Patel
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