Goibibo - Flight cancelled due to corona virus Money is not refunded yet ^Open

Flight was cancelled by me due to covid -** .Neither money is refunded nor reschedule of flight is done.as it's clearly mentioned under rules of airline that rescheduling of flight is done...

Apr 01, 2020 by Survi Kedia

Goibibo - Refund didn t get ^Open

dear team, i have booked a ticket from goibibo which is on **th march. due to covid ** outbreak ticket was cancelled by airline i.e. indigo PNR no. UNF*MN on **th march and amount was refunded by airline on sams date. now i am seeking for refun...

Apr 01, 2020 by savarn singh chanchal

Goibibo - Not giving refund for Covid cancellation ^Open

Had booked * tickets from mumbai to Melborne (Booking Id: AMDO*SO*Y ), Sydney to Gold Coast (Booking Id: MYSMF*********) and then Brisbane to Mumbai(Booking Id: MYSMF*********). most of the travel is by Malaysia Airline ... when i spoke to ai...

Mar 31, 2020 by Sudesh Ravi Malik

Goibibo - Cancelled flights request full refund ^Open

I had booked flight from Bengaluru to EWR with stop over in DXB for date **th April and the flight got cancelled rdue to coronavirus outbreak,. I requested a refund almost ten days back.the stays still says it is refund request in process and c...

Mar 31, 2020 by Muktayakka

Goibibo - Cancellattion and refund of hotel booking santorini due to Corona Virus out break ^Open

Booked my hotel in Santorini Greece from ** march to ** march ****.But due to the Corona pandemic the Ministry of health affairs Government of India has quarantined itself from rest of the world and i have to cancel my booking. I have booked t...

Mar 31, 2020 by Aditya Mohata

Goibibo - Not giving Full refund reg ^Open

Sir/madam, I booked a ticket on Goibibo app on **.**.**** and transact an amount of rupees ****. My date of travel is **th march, ****. But due to COVID ** , IRCTC cancelled all the bookings automatically. Irctc refund the amount of rupees *...

Mar 29, 2020 by Deepak Dahiya

Goibibo - REFUND OF MONEY DUE TO FLIGHT CANCELLED ^Open

Flight Cancelled. My Two Way Journey from Bhubaneswar to Goa and Goa to Bhubaneswar stands Cancelled. PNR No. LH**UC , IHBB*M, S*D*QX, M*P**R . I want full refund as per Agency Policy. No person is contacting from Goibibo Cell or No Complain Ma...

Mar 28, 2020 by Sabyasachi Patnaik

Goibibo - International flight booking ^Open

Hi, I have booked my tickets to Dubai from goibibo. *th Apr to **th Apr which got cancelled due to Covid **. I am trying to contact goibibo services but there is no customer care and their **/* support is rubbish. Goibibo is sending link fo...

Mar 26, 2020 by Anup Dabhi

Goibibo - Covid 19 Coronavirus ^Open

I have cancel my flight New Delhi to London That was book for **st march**** But due to covid warriors it's all shut down i want to please Don't get the penaly charged. Aa it's very difficult as human to get this much of amount one go . Book...

Mar 26, 2020 by Vrinda Anand

Goibibo - Refund for cancelled flights ^Open

I booked a flight from Bangalore to Phuket and return journey as well and my flights got cancelled and I was informed about it,so so I requested for refund and still my refund status is in pending and no action has been taken, it’s been nearl...

Mar 24, 2020 by Aswini

Goibibo - Incomplete support keeping in confusion ^Open

I had flight booked via Goibibo app with Lufthansa dated **-Mar-**** from Mumbai to Luxembourg. The flight got cancelled by the airlines due to Corona Outbreak. Airline confirmed via phone that full refund will be given. In goibibo app also th...

Mar 24, 2020 by Mrinalini Singh

Goibibo - Flight booking cancelled by Goibibo without confirmation ^Open

My flight booking from Kochi to Pune on **th March, **** got cancelled by Goibibo without prior notice and my confirmation. I had booked to and fro flight from Pune to Bali through Goibibo in which my international flight got cancelled because...

Mar 23, 2020 by sheetal singh

Goibibo - Refund for cancelled flights ^Open

i had roundtrip indigo flight Doha to Lucknow booked via goibibo. I travelled to lucknow but due to travel ban the flights were getting cancelled. I rescheduled my return flight from **th to **th March **** with the airlines and paid to them th...

Mar 21, 2020 by Ritesh

Goibibo - Flight ticket refund ^Open

I booked flight ticket from colombo to vancouver for **th march ****, on **th march ****. As there was travel ban for foreigners in canada, i requested for reschedule from Goibibo they agreed and on **th march after flight departure time i got ...

Mar 21, 2020 by Megha Chandrashekar

Goibibo - Refund for Flight Cancellation due to Government Restrictions ^Open

I have booked my return flight from Denpasar (bali) to Delhi for a group of * person. Flight is scheduled on **th April, ****. My PNR ID is JDVSX*.I want to know that after cancellations of flights, when will I get my refund back into my accou...

Mar 21, 2020 by Jay Bhagat

Goibibo - Not refunding money ^Open

Visa on arrival was cancelled by thailand on the day I was departing .I booked tickets from go ibibo of air Asia ..while air Asia is giving refund to its customer go ibibo isn't .. air Asia told to ask refund from goibibo but they don't have an...

Mar 21, 2020 by Kshitij Ranjan

Goibibo - Cancellation issue with goibibo ^Open

Hello, I recently made a booking (purchase) through goibibo of an international flight from India to South Korea with Air Asia airlines. Because of the corona virus the airlines offered full refund allowance for cancellations done and I reques...

Mar 19, 2020 by Veda Pragna Yalamanchili

Goibibo - Unnecessary payment deduct inmy accoount ^Open

i booked two tickets delhi to imphal pnr no.opbqch ticket price is ****/-but payment deduct in my account is ****/-and imphal to delhi pnr no. J*MHNA ticket price is ****/- but payment deduct in my account is ****/-. so pls help refund my payme...

Mar 19, 2020 by sandeep kumar

Goibibo - Airfare not refunded by Goibibo ^Open

We had booked our airtravel with Goibibo * .pune-chennai date **/**/** PNR LIJENR (spicejet SG-***) * .chennai-kuala Lumpur date **/**/** PNR L***VD(airasia berhad AK-**) * .Kuala Lumpur - Manila date **/**/** PNR L***VD (airasia Berhad...

Mar 18, 2020 by Deepika Bhutada

Goibibo - Flight cancellation by airline not refunded ^Open

I have booked flight ticket from Kuala Lumpur to trichirapalli on **th and return back on **st March ****. Due to corono virus spread, India ban flights from Malaysia and my flights were automatically cancelled by air Asia. Now goibibo not refu...

Mar 18, 2020 by BALAJI ARUMUGAM

Goibibo - No response of Goibibo on ticket rescheduling cancellation due to Coronavirus ^Open

I booked a ticket with Goibibo for my father on **st Jan **** from Delhi to Dubai. His journey is on **th March **** & as now we received information from UAE visa department that visas are being cancelled for all tourists, I tried reaching to ...

Mar 18, 2020 by MOHIT BHATIA

Goibibo - Full refund not done even due to corona virus scare ^Open

I booked flight tickets from Delhi to Nagpur for the **th of March **** and return from Nagpur to Delhi on **th March **** for my wife and son. Unfortunately I had to cancel the ticket on **th March **** due to the increase in corona virus case...

Mar 17, 2020 by Vinod Nair

Goibibo - Service not provided which I paid for ^Open

I booked universal studio singapore activity from goibibo which had following inclusions : - Entry ticket for universal studio - One way shared transfer - Guaranteed skip the line Guaranteed skip the line is provided through express pass ...

Mar 17, 2020 by vikas bhardwaj

Goibibo - Airline ticket not be rescheduled ^Open

I have booked tickets from Delhi to Dubai through GoIbibo for **th March **** and Dubai to Delhi on **th March ****. The PNR for the same is KTL*AF. Due to Coronavirus outbreak I would like to reschedule my booking for a later date for which I ...

Mar 16, 2020 by Anashwara

Goibibo - Refund not initiated ^Open

I had paid money to book two tickets from Howrah to Kanpur via Rajdhani Express on **rd February **** from GoIbibo app.However,they were not able to book the train from IRCTC and hence were supposed to instantly initiate refund.They provided an...

Mar 15, 2020 by Rishav Giri

Goibibo - Refund against proposed cancellation of flight ^Closed

To save from global out-breaking of COVID-**, I frequently requested goibibo customer care executives to assist me to cancel my return flight ticket from Ahmedabad to Thailand and refunding me full amount against my proposed cancellation flight...

Mar 14, 2020 by Niraj Madhwani

Goibibo - COVID 19 Flight official site refunded full 100 money but goibibo hasn t ^Closed

Hi, I have booked a flight from Goibibo site From Germany to Jaipur on ** March ****. But due to Corona virus the flight got cancelled for march **** month. Even on flight official site Kuwait airlines shows that they have refunded full mon...

Mar 13, 2020 by Vipul Malhotra

Goibibo - Airline ticket Refund from IBiBo due to Covid 19 ^Open

Due to recent outbreak of COVID-** virus , I wanted to cancel my airflight Air Asia to Bali Booking Id: SEA*********** which after several busy call attempts they gave me an option to do it through chat window. Chat experience being very poor ...

Mar 13, 2020 by VINCENT DSOUZA

Goibibo - Flight refunded full money but goibibo hasn t refunded ^Closed

I was travelling to Vienna from Delhi through indigo airlines. Due to a glitch from the airline they refunded the full amount. I called goibibo **-** times in * hours and was on hold to talk to the operator for ** mins on one call and around...

Mar 12, 2020 by Garima Jaggi

Goibibo - FLight cancelled by airline no refund provided ^Open

Airline has cancelled my flight however the refund has not been initiated by Goibibo the airline says to contact the agency through which booking made however Goibibo is not even answering the call just keeping on hold for more than ** mins and...

Mar 11, 2020 by Harsh Parakh

Goibibo - Not refunded ^Closed

I have booked bus tickets on goibibo. Because of my grandmothers health issue i'm unable to travel. They are not refunding my amount. My cancellation fee is 119.50...

Mar 07, 2020 by saikeerthi

Goibibo - Hotel booking cancelled by Goibibo but money not refunded after two weeks ^Open

Goibibo cancelled my hotel booking after charging full amount from me. They sent me an email confirming that refund will be processed within *-** days. No money credited to my account even after * weeks. why did they cancel my booking in the fi...

Mar 07, 2020 by Kumaresh Gupta

Goibibo - Unsafe unhealthy and dirty room booked through GOIBIBO ^Open

I booked a hotel to stay at Thiruvananthapuram, through GOIBIBO. The hotel was not at all clean, it was bad smelling, unclean toilet and dirty muddy water through pipes. I was not able to sleep due to mosquito roaming in room, prostitutes and g...

Mar 02, 2020 by JITHIN

Goibibo - Hotel Money Refund ^Open

I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read...

Feb 28, 2020 by Shaurya Sood

Goibibo - GOBIBO Wrong booking of DEL to CCU flight ticket for which loss and harassment ^Open

We booked ticket on **/**/**** (at **.** pm * days before journey date) for journey from CCU to DEL on **/**/**** by Flight AI** departure – **.** AM & for DEL to CCU on **/**/**** Flight No. AI-*** departure *.** AM. For which **,***/- was...

Feb 25, 2020 by RUBI GUPTA

Goibibo - Refund amount not credited ^Open

I cancelled the railway ticket and the TDR was filed well before ** minutes of departure of the train but I did not get my refund back in spite of many mails and reminders to the company even though two months were over.I mailed to company many...

Feb 22, 2020 by AB

Goibibo - Goibibo Scam ^Closed

I had booked an Kayaking in goa through Goibibo on the **th April **** for Rs ***.**, However when we went there the person incharge wouldn't allow us in because He told Goibibo hasn't made a payment for him. I tried to call Goibibo customer c...

Feb 21, 2020 by Anto

Goibibo - Denial of a service paid for ^Open

While booking my air ticket, through Goibibo from Chennai to Delhi, I was given an option to pre-book a cab for both pick up at Chennai and drop from Delhi Airport. I opted for the Noida option and paid Rs.***/-. On their App, when I specify a ...

Feb 21, 2020 by Srinivasan Vaidyanathan

Goibibo - Refund Debited back ^Closed

This is regarding PNR LUTHVW (AirAsia flight I*-*** from Gauhati to Kolkata for my mother, Mrs Anuradha Ghosh). The booking was cancelled and the refund was processed by GoIbibo on **st Dec. However, though an amount of INR **** was credited...

Feb 20, 2020 by Anuradha Ghosh

Goibibo - Reschedule of International flight not being done ^Open

International flight booked from BOM- New Zealand. Daily follow ups since last **+ days but simple reschedule is not being processed by Goibibo. ...

Feb 19, 2020 by Shital Kurani

Goibibo - Made a flight booking payment done but ticket is not confirmed ^Closed

I have made a flight booking on Goibibo from TIR to Delhi. The payment has been done, bit the ticket is not yet confirmed. It has been * days. Either confirm the ticket or give me my money pack. I have been trying to reach the support team. No ...

Feb 17, 2020 by Nitin Siddharth

Goibibo - Goibibo waiting more then 9 months for a refund ^Open

I have booked a flight (*W**) on the **/**/**** on Goibibo from Delhi to Bangkok and back. Jet Airways canceled their flights therefore a refund must be given by Goibibo to its costumers as in per the booking terms. On the website it is men...

Feb 13, 2020 by Artur

Goibibo - Booking to the rewarded hotel seems to be fraud ^Closed

I have booked flights round trip with th goibibo to jaisalmer. And as a reward got * night stay free which seems to be fraud. As i am unable to locate that hotel to book my free stay. They should not cheat people by promoting fake offers. H...

Feb 12, 2020 by Rinku shah

Goibibo - Fraud Case Overcharging customers ^Open

I am writing to escalate the issue with Goibibo in terms of the company overcharging their clients for a specific request. I made a booking through Goibibo from Dubai to Mahe and Mahe to Dubai twenty days back. I had to get the spelling corr...

Feb 04, 2020 by Harshita Bhonsle

Goibibo - Refund amount to a freezed account ^Open

Dear Sir/Mam This is to bring in your kind notice that I have booked a ticket through Goibibo on *feb **** at *:** P.m from karwar to jhansi at *****/- rs. The amount of rs *****/- was deducted through hdfc bank whose transaction wa...

Feb 04, 2020 by Sunchit kanchan

Goibibo - Refund not processed ^Open

Hi I am Ninto Nicholas, I have booked jet airways flight through GOIBIBO for onward ticket * May **** and return ** May ****. Connection flight between TXL - AMS - BLR. Total amount was INR *****. It has been * months I'm following up with GOIB...

Feb 01, 2020 by Ninto Nicholas

Goibibo - Unable To Locate Hotel Address ^Closed

I have booked the hotel "OYO Home ***** Elegant Stay" and couldn't locate the address. I have contacted Goibibo and they given a local number which is switched off. I have contacted * to * times to resolve this issue and at last ask them to re...

Jan 29, 2020 by Vishak N Kumar

Goibibo - Refund not processed ^Open

I didn't get my refund from goibibo ....

Jan 28, 2020 by Ritesh tiwari

Goibibo - Breach of Contract GOIBIBO ^Open

Room Issues - Dirty Linen, Broken Door, AC Not Working, Dampness, Room Size Issues, Wifi Issues Etc - HTL*R*T***. I have booked * Executive rooms ON **nd Dec, they failed to provide us that, here my request is to refund my money for all three r...

Jan 26, 2020 by Avijit Saha

Goibibo - Refund ^Open

I've tried to book a bus at Goibibo App my money got debited from Google pay but booking has not happened, I cannot contact Goibibo customer care also, the voice message is asking me to send email to gobusescalations@goibibo.com, sent but no re...

Jan 24, 2020 by Krishna Kumar

Goibibo - Umconfortable Hotel Stay ^Open

I reserve booking at COllection O Hotel. Details - CHECK-IN: Dec. **, **** CHECK-OUT: Dec. **, **** No. of Rooms: * and No. of Nights: * Room Type: Classic (*X) I reach Hotel on ** Dec, **:** Noon. The room was no ready and thus we ask...

Jan 20, 2020 by Vaibhav Jain

Goibibo - Refund not received ^Closed

My booking for Flight No. *E*** (DELHI to VARANASI with PNR VJ*HWJ (For PASSENGERS DINESH CHANDRA GUPTA AND MEERA GUPTA) for the date **/**/** was RESCHEDULED for departure from DELHI and was PREPONED from **.** PM to *.** PM. Since the same wa...

Jan 19, 2020 by DINESH CHANDRA GUPTA

Goibibo - Flight booked with wrong name by Goibibo ^Open

I booked flight tickets for * passengers (Passenger names - P*, P*, P*, and P*) traveling from Delhi to Paris on *th Feb **** on flight AF-***. I booked these tickets on *nd Jan ****, by calling telephone booking (Phone no. ***********) service...

Jan 14, 2020 by Gaurav Sood

Goibibo - Service and refund problem ^Closed

On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...

Jan 12, 2020 by ASHBIN BRITTO

Goibibo - Payment not refunded ^Open

I booked ticket via goibibo. Payment got deducted but booking got failed... unable to contact customer care. No reply on communication. Evidence: Axis bank PRN No.. ********** ...

Jan 11, 2020 by Deepak

Goibibo - Service not Provided as per commitment ^Open

We Have Booked Hotel In Goa OYO ***** Through Www.Goibibo.Com/‎ Booking Id No HTL*QURQQE Rs *****/- Check-In Date Was **th Dec And Check Out Was **th Dec. We Were * People Travelling From PUNE To Goa For Holidays. Check-In Was Given Delayed E...

Jan 10, 2020 by Pratik mulay

Goibibo - Refund for the canceled flight ^Open

I had booked Jet airways flight through Goibibo to travel from Milan to Bangalore (round trip). I traveled from Milan to Bangalore (transit in Paris). But I was supposed to come back to Milan on **th unfortunately Jet airways stopped their serv...

Jan 09, 2020 by Nandeesh Doddegowda

Goibibo - Refund ^Closed

I filed a tdr * months back for train sbp-band on ** aug. issue-Train diverted and not touching the boarding station . I have not got my refund amount yet and am unable to reach goibibo customer care support. ...

Jan 08, 2020 by Radhika Agrawal

Goibibo - GoCars Service Issues driver took Item while travelling and i got diffrnet information from goibi ^Open

Dear team, at **st night I have forgotten mobile in cab. We have received cab driver name as Ravi M B from goibo and we got Manju as a driver. car is diffrrent and driver is diff night itself I have raised complaint for whichrent Which i...

Dec 30, 2019 by Santosh kaddu

Goibibo - We have booked a hotel in manali from goibibo which is mountain nest then when we reached at hotel ^Open

We have booked a hotel in manali from goibibo which is mountain nest...then when we reached at hotel hotelier said we have not any contract with goibibo...then we contact to goibbo then they shifted us to hotel highq which is also there in mana...

Dec 28, 2019 by Kamaljeet singh

Goibibo - They have cancelled the Booking without my knowledge and didn t compensate anything ^Open

I have booked a hotel in kotagiri for December ** to December ** ****. After confirming booking, they cancelled it after two days. They said that they are not responsible they will not provide any other hotels. They were very rude. Supervisor A...

Dec 23, 2019 by Manikandan

Goibibo - Charged 2 times of the normal fare by goibibo for a hotel booking ^Open

Sir, I was charged almost * times of the hotel stay charges by goibibo. I booked a hotel Ujjwala International Bangalore with goibibo on *th December for * nights from *th December to **th December for which they charged me INR.*****.** ( i.e ...

Dec 19, 2019 by SAMEER BHOGATE

Goibibo - Issue in Refund ^Open

I have booked a bus ticket from Pondicherry to Bangalore on **th Nov **** but that ticket is not generated and the amount is debited from my account I have raised a complaint to customer care they asked me to share all the transaction bank stat...

Dec 17, 2019 by Mohamed Azarudeen

Goibibo - My Money Deducted but not Refunded ^Open

I was booking flight ticket from Delhi to Indore on **rd Novembver and in many transactions getting failed, I got * successful booking done and another, booking failed, in which my money got deducted, INR ****/-, which is no way refunded till n...

Dec 12, 2019 by Khushboo Goyal

Goibibo - Accidental cancellation of my flight by goibibo ^Open

PNR NO. EGPCHM. Flight from bom to goa and back, **th Dec to **th Dec ****. Called made to goibibo customer service to enquire about cancellation refund, seeking information only. Executive confirmed he will get back with the information. But...

Dec 05, 2019 by Virdhaval Patankar

Goibibo - Booking failed ^Open

I booked a ticket from Goibibo app...From Mumbai to Bhubaneswar via Hyderabad...I paid **** via Google pay...And the amount was immediately deducted from my account once I tapped on payment...but my booking failed due to some reason...I contact...

Dec 04, 2019 by Soumya Jagadev

Goibibo - Flight not confirmed and money not refunded ^Open

Goibibo customer care and their team si very careless and not able to solve my issue since * week... Goibibo took my money and not giving flight confirmation.Money si also stuck with Goibibo for more than a week....

Dec 04, 2019 by Rajnandini Kshirsagar

Goibibo - Hotel location is not same ^Closed

Hotel i booked and hotel actually located is not same...

Nov 18, 2019 by Hari krishnan

Goibibo - Money not refunded ^Closed

Hi, I had booked a Jet Airways ticket for travelling date ** Jun **** from Mumbai to Lucknow with PNR No. BCTLRB**. Due to airlines crisis my journey got hampered and I was unable to travel. Its been now going to be * months but I havent rec...

Nov 16, 2019 by Mohammed Abdulsatter Vaid

Goibibo - Chandigarh hotel scam by goibibo ^Closed

Goibibo should be blacklisted, have done biggest scam with me, first took my money as a hotel booking when reached hotel in chandigarh the hotel wasnt tie-up and contract with goibibo and denied to return my money, i booked at *th of november a...

Nov 07, 2019 by Hirdesh saxena

Goibibo - Assured reimbursement not processed ^Open

Call center representative had given wrong information about VISA and sold us itinerary as BOM-HYD-SIN-DPS as on **/**/**. We reached HYD at *:** PM and the next flight from HYD was at **:** PM. But we were not allowed to board the flight. I ca...

Oct 31, 2019 by Payal Kumar

Goibibo - Refund not given ^Open

Hi, I booked the return ticket from Indore-Singapore and Singapore-Indore (Cost:- *****). I took the flight from Indore to Singapore but due to some reason I wanted to reschedule my return flight to some other day. I called customer care cen...

Oct 25, 2019 by Prateek

Goibibo - Refund ^Closed

I cancelled my ticket and deducted all amount PNR NO. HP*HGB TRAVELLING DATE : * NOVEMBER ...

Oct 25, 2019 by Ashutosh Shyamrao Khope

Goibibo - Was not informed about cancellation of outbound flight by goibibo ^Closed

I am student and currently studying medicine in one of the universities at Georgia. After the end of semester I booked my tickets (***-**********) a round trip from Tbilisi-Doha- Mumbai for the date September **th, **** from goibibo. Due to som...

Oct 20, 2019 by Bhakti phutane

Goibibo - Harrasment by hotel staff ^Open

We had booked our room on **-**-** at *:** pm in Hotel Amulya Inn(OYO*****) located in Bihar Sharif, sherpur. When we entered the reception, the receptionist/owner denied to allot us our rooms which we have booked and started abusing and harass...

Oct 17, 2019 by Noni Bepari

Goibibo - 72 hour of complaint but no call back and resolution ^Open

its getting frustrating now.its been more than ** hours. I am calling go ibibo again and again but nobody is helping. I am calling * times a day and everytime they says "we are calling you in ** minutes" but nobody answers. this is getting rid...

Oct 16, 2019 by Shruti Sharma

Goibibo - Money Back Guarantee Claim ^Open

I had made a hotel booking in hotel Paramount Tower, Calicat (Go certified property) via Goibibo website. Booking made was for * days (*-* July ****). I checked into hotel at around *pm on * jul **. At &:** pm I complained to hotel about coolin...

Oct 16, 2019 by VARUN GARG

Goibibo - Fraud by goibibio Customer Care kolkata ^Closed

Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...

Oct 12, 2019 by SWAPAN KUMAR DUTTA

Goibibo - Check in denied by hotel due to low tariff ^Open

I had a booking with OYO ***** Hotel City Look Baddi HP for **th Oct, Booking ID was HTLQVJ**X*. I had already paid the amount of ₹***.* for the same. As I reached to the hotel for check in They clearly denied my check in due to “LOW TAR...

Oct 12, 2019 by Amit Kumar

Goibibo - Tickets not refunded ^Closed

I booked my train tickets from Goibibo app. After many useless verifications and stages they said that booking failed because I didn't had good internet connection (that's a lie) and they deducted my money too. After asking for refund they sai...

Oct 08, 2019 by Priya Choudhary

Goibibo - Refund not made ^Closed

Hello authority, I have made a booking under booking id TRAN*JANDOXKSY FROM MMCT TO DELHI,BUT due to some technical failure , transaction failed but my money ***** got debited. Right now goibibo claims that they have refunded the money but I...

Oct 07, 2019 by Parul Choudhary

Goibibo - Train ticket not confirmed even after deduction of fare ^Closed

I booked train tickets on Goibibo and after considerable amount of time waste they say that the payment has failed. Even though they deducted Rs ***** I still haven't got the refund....

Oct 05, 2019 by Priya

Goibibo - No confirmation for ticket ^Open

I booked a ticket from Goibibo, amount is deducted from my bank account but I have not received any confirmation. I have been trying to reach customer care but nobody answers. Now suddenly the fares are raised. It is a loss for me and I have be...

Sep 30, 2019 by Disha Thakkar

Goibibo - Harassment and force to check out before time slot ^Open

Sir, I booked Hotel city lodge, Chandigarh through Goibibo App with booking id HTLSVE*CRK for dated **/*/** to **/*/**.I checked in at evening about *:** on **th.My booked room no was ***.When I entered in respective room,I saw that room w...

Sep 29, 2019 by Md Vahid Ansari

Goibibo - I need my money Credited back ^Open

I have booked a ticket on Goibibo according to the attached details and I received a cancellation call from bus operator's end and demanding for refund, they asked me to file a complaint on Goibibo and upon doing so I did not receive any kind o...

Sep 22, 2019 by Mule Srinivasa Reddy

Goibibo - Refund on Cancelled Flight ^Open

After * months of following up with Goibibo, they have refused to help me with my refund from Jet Airways and hence I have no choice but to pursue legal action. I have not paid a single penny to Jet Airways and it is Goibibo's responsibility to...

Sep 21, 2019 by Saurav Ghosh

Goibibo - Hotel Checkin Denied ^Open

I Booked a Hotel through Goibibo, with advance payment. But the hotel denied check-in saying they don't process any of their bookings through Goibibo....

Sep 20, 2019 by Gaurav Talwar

Goibibo - Compensation for causing financial and mental sufferings ^Open

I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my passp...

Sep 18, 2019 by Jayjit Das

Goibibo - Amount Refund Issue ^Open

I have booked a train ticket on **th September but the ticket is not been booked and the amount has been deducted from my bank account so i want the refund of my deducted amount...

Sep 16, 2019 by Kavish Agrawal

Goibibo - Refund for travel insurance ^Open

I booked flight tickets on *nd of August ****and bought travel insurance of Rs.***/- on **th August **** and they were unable to send me a travel insurance, after repeated calls to them they couldn't provide me one. So i asked them to refund t...

Sep 13, 2019 by Varadarajan Rajashekhar

Goibibo - Refund against cancellation ^Open

I booked * spicejet flight tickets round trip from Kolkata to Mumbai and then return back to kolkata from goibibo and applied for cancellation much before ** hours and tickets were fully refundable but now Goibibo denies to refund my money back...

Sep 10, 2019 by Ankita Chowdhury

Goibibo - Goibibo online hotel booking fraud ^Closed

I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...

Sep 07, 2019 by Anirban Gupta

Goibibo - Complimentary breakfast not given ^Open

Booking ID - HTLXSHGF6J When I had booked tickets through the Goibibo app for the hotel "Zone By The Park, Kolkata". It was showing 'Complimentary Breakfast'. However, the e-booking did not mention it nor was it honoured at the hotel....

Sep 07, 2019 by Ankush Bora

Goibibo - Accommodation not provided and refund ^Closed

I have booked a hotel in Lucknow on * September ****. I have made an online payment. When I reached hotel they refused to check-in because of online payment. They say they are not accepting online payment when I call in goibibo they say that th...

Sep 07, 2019 by Anmol Singh

Goibibo - Goibibio and oyo are fraud ^Open

I had done booking through goibibio in Mahabalipuram on **nd Aug **** for *th Sep **** in the hotel: capital O * **** Sea Breeze resort. I got the e-ticket and confirmation mail and I paid for that property also. In last-minute, they are telli...

Sep 06, 2019 by Sunpriya Swain

Goibibo - Refund not done yet ^Open

Goibibo has not refunded my money for travel in Jet Airways flight which was on July **, ****, which was cancelled by them. No proper response and once they tried to close query emailing me that "as there is no response from your side the issue...

Sep 05, 2019 by John Mary Emmanuel

Goibibo - Refund not received ^Open

I booked an OYO Hotel from Goibibo app. In Etawah (Hotel Kunal). At the time of check-in, the hotel denies to give me the room saying we don't have any room available. I asked them about the booking they said we are not bound with Oyo and Goibi...

Sep 04, 2019 by Aditya chandak

Goibibo - Hotel manager not give room as per mentioned in goibibo ^Open

I had booked one ***** Hotel Silverton spot at Jalandhar with booking id HTLVKFKPAU on ** Sept ** from Goibibo app. There is nothing mentioned over there about AC and Non AC rooms. But, when I entered in hotel reception person, denied me to giv...

Sep 03, 2019 by Parkash chand

Goibibo - Confirmed hotel booking not honored ^Open

I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...

Sep 03, 2019 by SHAMBHONATH KARAHALLI

Goibibo - Complaint against Goibibo lady agent ^Open

This complaint is in against a dumb lady agent. I called on ** Aug ****, regarding a query on how to get the amount of train tickets that I'm going to lose because of flight cancellation. My query was: Initially, My flight was on ** Nov ****,...

Aug 31, 2019 by VARUN GUPTA

Goibibo - Refund not yet received for a cancelled ticket ^Open

Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...

Aug 31, 2019 by TARUN KUMAR REDDY

Goibibo - Check in not allowed ^Closed

I planned a visit to Dehradun and booked Oyo **** Hotel Central Park Inn, Dehradun with Booking ID HTLTPYNVMN for **-** August. I booked this hotel on July ** i.e., ** days in advance. On August **, I reached hotel around **:**PM. When I entere...

Aug 31, 2019 by Priyanshu Kumar

Goibibo - Refund not received ^Open

Goibibo is not processing refund while stamped document from the airlines is provided to goibibo. Please help me....

Aug 30, 2019 by ASHWANI KUMAR

Goibibo - TDR option not available ^Open

Hi Team, This is a complain against Goibibo for not giving proper solution. I booked a train ticket on *th august from pune to mumbai. Due to floods, the train was diverted from daund and didnot cross Pune. I filed a TDR in goibibo app within...

Aug 30, 2019 by Taposh Acharyya

Goibibo - Goibibo didn't take any action to refund my money ^Closed

On july ** i made a payment of rupees *** for my train booking they have received my money but still now they didn't refund my money i called them many times but they always failed to resolve my complaint and didn't take any actions my booking ...

Aug 28, 2019 by Mohamed alavudeen aathif

Goibibo - Goibibo fraud on hotel booking ^Closed

I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...

Aug 27, 2019 by ROHIT KUMAR MITTAL

Goibibo - Fake booking by Goibibo ^Open

I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...

Aug 27, 2019 by Mustafa Jamal

Goibibo - Compensation for causing financial and mental sufferings ^Open

I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my pa...

Aug 26, 2019 by Jayjit Das

Goibibo - Booked bus ticket with SRM transport through Goibibo ^Open

I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and n...

Aug 25, 2019 by Karthick

Goibibo - Refund money not credited to my account ^Open

Refunds not credited in account but both IRCTC & Goibibo both are giving status refunded Booking */* View all PNR ********** TRNDFDL*VNMY** Booking ID **:** pm ALD Allahabad Junction **h **m * Passenger(s) **:** pm DDN Dehradun Rai...

Aug 23, 2019 by VIPUL KALA

Goibibo - GoCash not ceceived ^Closed

Sir, Please note that I had booked a Hotel in Mathura named OYO ***** Hotel Shashi Residency for **th August checkin and **th checkout through the company GOIBIBO( Booking ID HTLUCVLL**) and during my stay I was asked by GOIBIBO to submit Revie...

Aug 23, 2019 by Shalendra Saxena

Goibibo - Refund not yet receive ^Open

Due to jet airways cancelled all the flights at that time I have issued the ticket from atq-del-sin on *w and the travel date is on ** Apr and from then I was following up with Goibibo to get my refund back until now I didn't receive the money....

Aug 21, 2019 by MANZOOR

Goibibo - Wrong information provided by goibibo ^Closed

i booked a double bed room throw goibibo mobile app on **-**-**** at hotel down town jalandhar. i was shocked when i checked in the hotel they gave me twin bedroom (single single beds). when i talked to hotel management about this they said ...

Aug 17, 2019 by SUMIT SAJAN

Goibibo - Cheated and yet not initiated refund ^Open

I booked tickets in Archana express from JAT to PNBE. I received a message from Goibibo in which time of departure of the train mentioned is incorrect due to which I missed my train. So l want a full refund of the amount which I paid....

Aug 16, 2019 by Upma Sahay

Goibibo - Refund not received ^Closed

I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...

Aug 04, 2019 by Neelkamal chandgothia

Goibibo - Compensation for financial and mental agony ^Closed

Hello, With reference to my discussion held with goibibo customer care executive my issue is not resolved and I am expecting that it should close as soon as possible. Details are as below: I have booked a bus of sethi yatra on **th June ...

Jul 28, 2019 by muskan agrawal

Goibibo - Amount not refund ^Open

I book the ticket from Goibibo from Mumbai to Lucknow by jet airways but after a month we came to know jet airways is shut down. I call jet airways but they said you have not directly booked from here you book from Goibibo so you have to ask am...

Jul 27, 2019 by Sandeep tiwari

Goibibo - Goibibo booking issue ^Open

I booked * tickets from Bangalore to Atlanta using Goibibo.com which showed Alitalia as the airline. At the time of booking it was NOT showing multi airline but when I got the tickets it has domestic separate from the international. There are t...

Jul 25, 2019 by Manoj Kumar

Goibibo - Refund money isn't get ^Closed

I booked a train ticket in two times. First time *** Rs the second time *** Rs debited but failed the booking. Refund amount didn't get....

Jul 20, 2019 by Jeslin k john

Goibibo - No refund/date amendment for booking granted ^Open

Booking with 'The Byke Heritage, Matheran' from Goibibo- Ticket # ********, Booking ID: HTLV*EXJFA. On **.**.**, I erroneously made a booking for **.**.** - **.**.** for a deluxe luxury suite for The Byke Heritage, Matheran. Within ** min, I ca...

Jul 16, 2019 by Genevieve Fernandes

Goibibo - Goibibo not providing refund against free cancellation of hotel booking ^Open

With reference to my dicscussion held with go ibibo customer care executive..my issue still not resolved and i am expecting it should close as soon as possible. Details are as below: I have booked an hotel booking for date **th july ****. At...

Jul 14, 2019 by Deepak Kumar

Goibibo - Providing no refund on refundable international flight ticket ^Closed

I had purchased refundable international flight ticket worth ₹***** from Ahmedabad to Atlanta. On **th June ****, I requested the charges for cancellation and Goibibo provided me that in a mail. All charges including penalty were around ****....

Jul 11, 2019 by Hastik zaverbhai vaghasiya

Goibibo - The cab never came to the location ^Closed

I booked a cab while booking for flight(spicejet) ticket for july *rd morning * am in ibibo website . The cab never came to the location and the driver never picked up the call. But a guy called from ibibo and asked that did the cab details cam...

Jul 03, 2019 by Pravin pa

Goibibo - Faced mental stress and financial loss ^Open

This mail is regarding serious trouble which me and my mother has to face. My brother is in hospital in Mumbai and my mother is travelling there tonight for his operation from Delhi. So we decided to take Goibibo cab service to reach Delhi a...

Jun 17, 2019 by SHUBHAM SHARMA

Goibibo - Goibibo app payment ^Open

I booked flight tickets from Chennai to Cochin and return today through the Goibibo app. The total fare was shown as Rs **** approx while the payment was made for ****. It said the price has increased so I went back to check again and yet again...

Jun 14, 2019 by Krusha Shah

Goibibo - Refund problems occuring ^Open

I booked a ticket from New Delhi to Kathmandu from Goibibo mobile app for *nd May ****. (PNR no. OXJIFI), BOOKING ID: GOFLIANDA**B***********. The Jet flight was cancelled by the airline. So, I requested a refund from Goibibo on **th April ****...

Jun 13, 2019 by Ishan Phoolwani

Goibibo - Cheated and misguided ^Open

This is to inform you that we have been cheated and misguided by Goibibo app company. I have Goibibo mobile app with my number ******xxxxx. On **/*/** I have booked * flight tickets from Vijayawada to Bangalore for **/*/**. Rs.***** debited fro...

Jun 10, 2019 by SHAIK ABDUL SATTAR

Goibibo - Goibibo travel denied ^Open

Done * cab bookings with Goibibo, one cab arrived on time. The other one was not traceable, I received driver and vendor details. On calling driver and vendor, vendor denied & driver did not pick up. Goibibo failed to provide any solution thro ...

Jun 09, 2019 by Isha Rawat

Goibibo - Amount debited from account without any authorization ^Open

This is regarding the amount debited from my account without my concern when I was talking with Goibibo representative to cancel my booking and want to refund my money back. In the process, it was found that four times account was debited which...

Jun 08, 2019 by Sudip Kanjilal

Goibibo - Goibibo delayed refund and not providing proper status even after calling number of times. ^Closed

Really disappointed with such type of pathetic service by goibibo. when we reached to the hotel we found that hotel is closed. we enquired from neighboring hotels and we found that hotel is closed for last *-* months. Goibibo has literally n...

Jun 07, 2019 by Puturaj Kholkar

Goibibo - Hotel booking bounced ^Open

I had done a hotel booking for my family and friend on **rd May ****. I called Hotel to reconfirm the booking and found that there are no such bookings. I reported this matter to Goibibo team via call centre number. After that every day, I cal...

Jun 07, 2019 by SUJIT PRASAD GUPTA

Goibibo - Hotel was not booked though amount deducted from my account ^Open

I have booked a hotel for my vacation in Mahabaleshwar and the amount was deducted. However, when we reach at the given booked hotel address owner denies any such bookings. We tried to reach Goibibo though they had given no help and just to wai...

Jun 07, 2019 by Kristal Bharti

Goibibo - Refund not received due to delay of Cab service ^Open

Refer ticket no. #******** and #******** (goibibo group) I booked a cab on */*/**** (booking id CARPAF**D**M**Z) from chennai to tada waterfalls. The cab was delayed by *hr ** minutes. I registered complaint regarding compensation for delay...

Jun 03, 2019 by Manoj soni

Goibibo - Refund for cancellation of air tickets ^Open

I have booked tickets from Dehradun to Mumbai for **th April from Goibibo of jet airlines. As the flight was not working for that day they cancelled my ticket & said that I will get a full refund from Goibibo. Now as I m calling Goibibo for my ...

Jun 02, 2019 by Sonia Amit Duggal

Goibibo - Goibibo is not refunding money against cancelled flight from past 45 days ^Closed

My self S Kumar and I have booked * Jet Airways ticket through indias most reputated travel agency GOIBIBO having PNR: DJFBRY, EKDDSH, EJOOLX. Airline has cancelled my flight than GOIBIBO refund team called me and inform me regarding my cancell...

May 30, 2019 by S Kumar

Goibibo - Refund not received ^Open

I have booked a flight on ** Apr from mineralyne vody to Delhi. The amount is deducted from the account but booking is failed (it comes on the screen after that booking). I did not receive any PNR of the flight. It has been a month I haven't re...

May 25, 2019 by Nishant Sharma

Goibibo - Refund not processed ^Open

I have booked a waiting list ticket from Goibibio and after chart preparation, it went to RAC. Then I tried to cancel the RAC ticket but I can't. I called the customer care but it always went to voice mail. So I filed a TDR for that journey. B...

May 24, 2019 by Leo

Goibibo - Amount got debited but bus ticket is not booked ^Open

I have tried to book bus ticket on * May **** through Goibibo but unfortunately, the amount gets debited from my account and ticket is not booked. I want a refund for the same. ...

May 22, 2019 by Aman agrawal

Goibibo - No refund for round trip flight cancelled for onward journey ^Closed

I've booked flights via GoIbibo for the same day (May **th, ****) to and fro journey between Vijayawada and Hyderabad. Vijayawada to Hyderabad flight operated by SpiceJet was to start at *:** am on May **th, **** and the return flight from Hyde...

May 21, 2019 by Kalyan K Gorrepati

Goibibo - Incorrect amount refunded ^Open

Recently I booked a flight from KNU to IXB. The flight got cancelled by the airline. Goibibo promised to refund all ***** to me and I have mail for that also but they have refunded me only **** INR. They are not refunding my money just mailed...

May 16, 2019 by ATUL DWIVEDI

Goibibo - Promised cab service not provided ^Open

On April **, ****, I booked a cab through GOIBIBO website from Coimbatore airport to Ooty. But when one and a half hour ago I contacted the driver for confirmation, he showed issue regarding payment from customer care side. I immediately inform...

May 15, 2019 by Priya

Goibibo - Ticket has not been booked ^Open

The amount has been debited from my account but the ticket has not been booked. Pdf password- ***********....

May 14, 2019 by Ambresh kumar tiwari

Goibibo - Refund not provided ^Open

I had booked a hotel for my wife on **th April **** at "OYO Townhouse *** Sector **, Gurgaon" through a mobile application know as "Goibibo". Upon reaching the hotel at night **:** am my wife was denied entry as the gates were closed for the se...

May 07, 2019 by Yashvardhan Sejwal

Goibibo - Amount deducted but ticket not issued ^Open

Ahmedabad to Dubai **/**/**** indigo and Dubai to Ahmedabad **/**/**** spice jet. The transaction was successful and payment deducted but ticket not issued....

May 06, 2019 by Prakash lalwani

Goibibo - Refund of flights booked not given ^Closed

We have booked the return flight vide PNR ARCTWV and flight no. *w *** and *w **** through Goibibo. After cancellation of flights from Jet Airways, we contacted Goibibo for the refund. After passing more than ** days we have not received a refu...

Apr 30, 2019 by Radhey Shyam Sharma

Goibibo - Refund not received ^Open

I am facing refund issues for tickets I booked from Goibibo website in the month of January ****. I had initiated cancellation directly at the airlines portal and I was told to contact you so that the money is returned back to the source I thou...

Apr 28, 2019 by Akash Agrawal

Goibibo - Flights booked for wrong dates due to website error ^Closed

I made the booking and mistakenly it was confirmed for the next day. I spoke with Goibibo agent and airlines agent. They simply denied the changes. if I made the booking and I am calling within ** min I should get some help. Worst experience r...

Apr 28, 2019 by Anu

Goibibo - International flight ticket not rescheduled ^Open

I am working in Saudi Arabia booked an international flight ticket through Goibibo.com on *nd March ****. It was from Yanbu, Saudi Arabia to Delhi, India via Jeddah and Mumbai on *th May **** through Saudi airlines and Jet Airways. I came to kn...

Apr 23, 2019 by Vivek Kumar

Goibibo - Cashback not received despite several calls ^Open

We were promised a cashback if we bought a coupon in the ongoing travel cash fest. My mother and I both purchased a coupon each on *rd April and availed it the same day on a *+* Buffet. We have been calling and emailing them about the promise...

Apr 20, 2019 by Samridhi Chopra

Goibibo - Refund not given ^Open

Not giving a refund of cancellation of flight by airlines. Despite airlines saying collect the whole refund from the agency. Firstly they did not send any ticket for my booking from Shymkent to Delhi and when the flight has been cancelled they ...

Apr 18, 2019 by Hiteshi Sharma

Goibibo - No response on my flights ^Closed

Goibibo website is modified suitably to give no response on Jet bookings. I have booked Jet flight from Mumbai to Singapore but all modes of communication from Goibigo website is blocked. Phone lines always state that they have huge traffic hen...

Apr 18, 2019 by Praveen Agarwal

Goibibo - Refund is not given for cancelled transaction ^Closed

I booked train tickets from Goibibo which gets cancelled and the money is deducted. They are sending me emails from weeks saying the refund is done but I haven't got single money from them. Also, they haven't provided me with the ARN ref number...

Apr 16, 2019 by Abhinav sharma

Goibibo - My amount is not refunded yet ^Open

My amount is not yet refunded ** days has been passed still my issue is not solved. When I asked kindly let me know the process how far it gone when my amount will refund to my account. They said money has been initiated. Kindly please help me ...

Apr 16, 2019 by Dipti dhara

Goibibo - Fraud booking of hotel ^Open

I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra m...

Apr 15, 2019 by Siba charan jethy

Goibibo - Refund not given despite payment of ticket ^Open

I try to book my ticket via Goibibo around one month back. Despite payment, they showed in their chatbox payment not received and didn't send any ticket. Somehow I managed to get my ticket from airlines and now when the flight have been cancell...

Apr 12, 2019 by Hiteshi Sharma

Goibibo - Refund not given ^Open

I booked a ticket from Goibibo online. I made the payment and the payment was successfully deducted from my account. The ticket was supposed to confirm in ** mins which didn't happen instead it has been ** hours or more the ticket was visible i...

Apr 12, 2019 by Huzefa Taher

Goibibo - Cancelled my return ticket ^Open

I booked * round trip ticket from Delhi to Singapore (Jet Airways) using Goibibo and total I paid *****. I got confirmed ticket for the same attached is proof from Goibibo side. But just some days before to upward journey they cancelled my retu...

Apr 11, 2019 by Udit Raj Ahuja

Goibibo - Provide worst services at the risk of customers life ^Open

Bus booking was made on Goibibo from Surat to Rajkot. After facing difficulties in breathing due to false smell and utter dirt in the bus seat provided to me, called Goibibo customer support to get me the money back. They asked me to share the ...

Apr 08, 2019 by Parth B Popat

Goibibo - Money deducted but ticket not booked ^Closed

I booked a ticket through Goibibo. Paid money via UPI. The money is deducted but the ticket is not booked....

Apr 07, 2019 by Shanmugavadivel

Goibibo - Information not provided ^Open

I missed my flight due to no information received from Goibibo for rescheduled flight time.***** my flight costing is waste due to irresponsible behaviour. Now for rescheduled flight customer support told me to pay***** for rescheduled charges....

Mar 31, 2019 by Yogita rajput

Goibibo - Wrong offer promoted ^Open

I booked a ticket from Goibibo thinking I'll get Paypal cashback as shown in the screenshot attached. But I did not get any cashback. ...

Mar 29, 2019 by Harshit Tated

Goibibo - Ticket booked for wrong dates ^Closed

I had booked a flight from Bangalore to Bhubaneswar on *th April ****. But once payment was done I got a ticket of *th April ****. When I called and informed customer care, he told me that rescheduled will cost another ****/- ( + charges). It i...

Mar 29, 2019 by RAKESH KUMAR YADAV

Goibibo - Not ready to refund the amount ^Closed

I booked a ticket through Goibibo. While doing the booking I chose August *th for travelling and I got a ticket for July *th, I called many times the customer care regarding this issue. They are not ready to refund the amount and in my ticket, ...

Mar 27, 2019 by Febin Thomas

Goibibo - Rooms not given ^Closed

I booked a total of ** rooms for **th to **st Feb **** for my sister's marriage program in Bangalore the Rialto hotel. I paid all amount to Goibibo and it confirmed me my booking but on the date, the hotel only gave me ** rooms and for * rooms ...

Mar 24, 2019 by Samyak viresh jain

Goibibo - No refund for failed train ticket ^Closed

I have booked a train ticket from Nagpur to Trivandrum on *th February **** at **.** pm through Goibibo website. But due to some reason, the booking was failed and the money was deducted from my account. I contacted the goibibo customer care th...

Mar 22, 2019 by STEPHEN K J

Goibibo - End time for boarding is not mentioned on the ticket ^Open

I had booked a flight ticket for GoAir from Bangalore to Lucknow on the **th Feb from Goibibo. The e-ticket that I had received from Goibibo didn't mention any kind of information that the counters for the flight will be closed ** min prior to ...

Mar 20, 2019 by Syed Ahmad Imtiaz Ali

Goibibo - Train ticket not booked but amount deducted ^Open

Meine mobile se goibibo mobile app me account banaya hai. Mai **th March **** ko train ticket rajpura junction se Jammu Tawi ke liye tatkal kote me book kar raha tha. Meine * times seat book karne ke liye transaction kiya aur mere paise bank ac...

Mar 15, 2019 by AMIT KUMAR

Goibibo - Cancelled ticket without intimation ^Open

My complaint is against Goibibo and I have got all the proof for the same. I'm raising complain about poor service and fraudulent done to me by Goibibo. * Years back **/**/**** I book International flight for Dubai from Mumbai via Goibibo and I...

Mar 06, 2019 by SONIKA MAURYA

Goibibo - Ticket not confirmed and amount deducted ^Open

I book a ticket but the amount is deducted and ticket not confirmed. Also send mail but no response. Kindly make a refund as per attachment booking no TRNAF*JJY*F*ZX....

Mar 05, 2019 by JITENDRA TAK

Goibibo - Refund not gave as flight has been cancelled ^Open

My Indigo flight *E*** from Bangalore to Coimbatore cancelled on **rd January ****. I have contacted the Indigo airlines, they refunded the amount to Goibibo account on **rd January ****. But still, I didn't get the refund amount. I have also s...

Mar 03, 2019 by Guruvishnuvardhan V

Goibibo - Payment deducted but ticket not booked ^Open

I have booked a ticket from goibibo application, my payment is deducted but still, my booking is not generated....

Feb 22, 2019 by Himanshu dable

Goibibo - Hotelier denied bookings but no refund received ^Open

I had booked * rooms from **th Jan to **th Jan in a hotel named Khandagiri Guest house, Bhubaneswar. However, the hotelier denied me rooms. After much persuasion, he allowed me rooms only for one night that is from **th Jan to **th Jan. I conta...

Feb 18, 2019 by Somya Ranjan Patra

Goibibo - Issue while bus booking due to bug in the app. ^Open

I was booking a bus from Mumbai to Udaipur on the date **-jan-**** at **:**:** but the app didn't asked for the departure location/time and it directly deduct my payment and comfirmed the booking. The time was automatically selected after * hou...

Feb 03, 2019 by Devesh Dashora

Goibibo - PaCkage is not deliverd ^Open

On**th jan **** me booked *rooms through goibibo in pratham in &resort on thar day evening. Actually we are six families with *small kids too incuding below *years aged babies. We paid **** for *rooms. At ** o clock hotel person called us and t...

Jan 28, 2019 by ELDO VARKY

Goibibo - Wrong fees charged ^Open

Booking ID:- MYSMF********* Airline Cancellation Fee:- **** (total for * passengers) Goibibo Cancellation Fee:- **** (total for * passengers) Convenience Fee:- **** (total for * passengers) Total cancellation charges: ***** This is for ...

Jan 28, 2019 by Veena N Wetal

Goibibo - Refund not initiated ^Closed

Booked a train ticket from Bhagalpur to Kanpur central dated *th January which did not got confirmed so was cancelled automatically but today after **days refund has not been processed from Goibibo nor anybody contacted me.. this is cheating as...

Jan 24, 2019 by Sharique Hussain

Goibibo - Hotelier denied checkin ^Open

The stay was booked and confirmed a day ago, however, when I contacted Hotelier he said he did not receive any booking from Ibibo and nothing has been booked. Also, there was no room available. It was a Room facility and the alternative prope...

Jan 03, 2019 by Shammi Kumar Verma

Goibibo - Negligence, Inconvenience ^Closed

We had come from Delhi to Rishikesh for a trip, keeping the service of goibibo in mind we booked our trip from it. On the first day itself, we were not able to communicate to the trip driver and suffered more expenditure on it due to lack of...

Jan 03, 2019 by Mahima moses

Goibibo - Harassement ^Closed

I'll booked my hotel through goibibo but when I reached hotel management said booking is not confirmed my whole family is front of hotel on road * hours in Dubai my dolphins show ticket or bhurj khalifa ticket wast totally lose...

Dec 29, 2018 by Surbhi

Goibibo - Froud hotal vacation jaipur checkin or check out ^Open

i have a complaint against the online hotel booking site named goibibo and the hotel vacation in jaipur. when we reached the hotel for checkin the manager refused to give room to us and he showed fake checkin and checkout on online site. we pay...

Dec 25, 2018 by NITESH SOMANI

Goibibo - Refund not provided ^Open

I booked a car through Goibibo. They gave me confirmation but failed to provide me the car at pickup time(on ** novemeber ****). After wasting around half an hour on call with them. They said they can not provide the vehicle and asked me to boo...

Dec 24, 2018 by DEEPAK ASWANI

Goibibo - Refund on air ticket ^Open

I have booked a return flight from Dubai to Cochin for dec** th (FLIUIK) and I have cancelled that on Nov ** st. Still today I have contacted them several times via phone and mail for the refund amount. They are telling they remitted the amount...

Dec 21, 2018 by Daisy Antony

Goibibo - Charged Three Times for a Single Hotel Booking ^Open

On **th August last I tried three times to make a hotel booking via the Goibibo website, payment through PayPal from my UK bank. The first two efforts came up as 'failed'; the third was successful. However, all three bookings were paid by PayPa...

Nov 02, 2018 by Philip Bryden

Goibibo - Delay in rescheduling my international flights ^Open

Goibibo to nearly ** days to provide my with a resolution to my request for rescheduling to my international flights. Due to such delay i had to pay high penalties and fare differences. Also faced a lot of harassment due to such delay as i had ...

Oct 31, 2018 by Nishant Desai

Goibibo - Non refund of bus booking cancellation ^Closed

booking Id: rbnb*cmerpc booked on sat, Oct **, **** booking Id: rbnb*s*pdgd booked on sat, Oct **, **** an ac bus ticket was booked through goibibo and on reaching the bus station, i was told that ac bus will not be there and to contact g...

Oct 30, 2018 by Ritesh Gandhi

Goibibo - Flight ticket cancellation refund ^Open

I have booked flight ticket on goibibo on ** th October'** but when I was making payment transaction got failed and money has been deducted from my account. I have raised issue with my bank but they said that transaction got credited into goibi...

Oct 26, 2018 by Aditya Kumar jha

Goibibo - Refund issue ^Open

i booked the flight delhi to riyadh at sep-* ,but the connection flight missed on that time so that i not traveled in that flight ,when i booking time there mention about the refund but the request on going one month over the goibibo still als...

Oct 23, 2018 by KRISHNAPRASADK

Goibibo - Deficiency of service ^Closed

Please find that the booking id is HTL*RC**BB I was not given the complimentary breakfast frrom the hotel and ur staff has guided me in a different manner i have asked for * star and they have shifted me to a * star why this has been done and h...

Oct 16, 2018 by S.Bose

Goibibo - Refund not credited in account ^Open

i booked a bus ticket from Ranchi to Patna from Goibibo at **th Oct **** for the journey of **th October night . But suddenly my plan changed and i Cancelled the ticket in same day. but after * days my refund is not credited in my Account. ...

Oct 15, 2018 by Rishi Sinha

Goibibo - Refund not received and part refund taken back ^Open

It is with reference to my domestic flight cancellation. The customer care told me that they cannot refund the entire amount and since it was a technical error from their end so they refunded only **% of refund amount in the form of non promoti...

Oct 10, 2018 by Nikita Padate

Goibibo - Charging more money ^Open

I booked a hotel room in Manali for * days and * night from Goibibo. I paid Rs **** ( as charged by them ) for this booking through my credit card, but when I tried to confirm it from the hotel staff, they told me that price has been dropped...

Sep 25, 2018 by Aditya Kumar

Goibibo - Flight not booked ^Open

I booked a ticket from goibibo site with booking ID GOFLIIOSe*aea********** from chicago to las vegas. After booking it said they will send confirmed tickets within ** mins. I waited for few hours and try calling consumer helpline but no one re...

Sep 22, 2018 by vikas jain

Goibibo - Hotel voucher not issued ^Closed

I had booked a Hotel for the daughter of my Boss at London, Euston Square Hotel on the Goibibo site, at around **.** am today vide their query no. HTL**NDJ*F. They e-mailed me at around **.** pm that there is some problem and they are unable t...

Sep 16, 2018 by Nand Kishore

Goibibo - Flight ticket not booked but paymeny deducted ^Open

I have booked a ticket from hyderabad to tirupati on **th august for which the amount got deducted from my account but didn't get the booked tickets,on calling them,I was told that I will get my money back and they didn't receive the money,but ...

Sep 06, 2018 by CHARUVIND AGARWAL

Goibibo - Payment taken and then after some booking cancelled by Goibibo ^Closed

I had bookes the flight from Goibibo and they had booked the flight and taken the payment of Rs. ****/-. After some time they messaged me saying that they had cancelled the booking as fare has increased and they will refund my money after *-* d...

Sep 02, 2018 by Sonam Mishra

Goibibo - Goibibo charging exhorbitant charges for cancelling flight tickets to kochi ^Closed

I had planned a tour of Kerela from *th till **th Sep. Booked flights thru Goibibo. Due to flood situation i hv to cancel as even if Kochi airport gets operational i will not be able to tour Kerela in early Sep. Spice Jet is as it is only givi...

Aug 25, 2018 by Hrishikesh Chawda

Goibibo - Goibibo booked a random flight ^Closed

Booked two *h **min flight tickets from Bangalore to Guwahati via Hyderabad for **th Oct ****, *:**AM to *:** AM and got a ** hr flight (**th and **th). The glitch in their system caused this. They are not responding to request and are not will...

Aug 24, 2018 by Sumit Paul

Goibibo - Pre-ponement of ticket refused, Incorrect Information provided, Cancelation of ticket refused and re ^Open

I booked a ticket Mumbai Jakarta Mumbai on Goibibo on Jet-airways, for travel on the **th of July and the return on the **nd of July. for Rs. **,*** Ticket No: ************* I completed my work in advance and hence requested the call centre...

Aug 16, 2018 by Shabbir Habib

Goibibo - Money not refunded ^Open

I tried to book a flight ticket bw Bangalore to new delhi on * August.but the ticket was aborted even money was deducted from my account.they sent me an email that money will be refunded within ** hrs however it has not been made so far.....I m...

Aug 09, 2018 by Keshav kumar jha

Goibibo - Wrong cancellation of flight without compensation ^Open

i had two flights, delhi to ranchi (** june ****; pnr w***s*)and return from ranchi to delhi (** july ****; pnr w*onh*). i canceled the flight from delhi to ranchi but somehow either goibibo (nadal) or vistara (federer) canceled the ranchi to d...

Jul 23, 2018 by Himanshu Maharana

Goibibo - Tickets booking ^Closed

I had booked a ticket for mum to Bangkok return for November ****. After making all the payments we received a call from goibibo that your ticket has not been confirmed because the tickets price have hiked n if you make the payment we will conf...

Jul 18, 2018 by SANDHYA PADMANABH PUNEKAR

Goibibo - Due to executive neglience loss was incurred ^Open

We booked flight from ranchi to madurai it was multi carrier flight however the go air flight (ranchi to bamglore) got cancelled and due to that my connecting indigo flight from bangalore to madurai also got missed. I'm regular go ibibo c...

Jul 10, 2018 by Prashant Dongre

Goibibo - Refund against wrong and worst room booked through Goibibo ^Open

Hi, First of all, I am very surprised to see the mail in which mention that we are unable to refund your amount. After chasing the goibibo team on * July on which date I have made the booking of my room at Turkish hotel which was in a very ...

Jul 10, 2018 by Nitin Sethi

Goibibo - Refund not paid for hotelier error ^Closed

I have booked accommodation at batasia Loop Homestay in Darjeeling from *th to *th June. Attached is the detail of booking. Upon reaching the hotel at * **pm, the hotelier rejected our accommodation saying the home is already full (hotel contac...

Jun 26, 2018 by Satish Boddapati

Goibibo - Bad and unprofessional experience ^Open

Hi Team, We planned our parents vacation and did hotel bookings through Goibibo.. overall we booked * hotels at different locations however we had terrible experience with the hotel that was booked at Ranikhet for * nights.. the hotel paymen...

Jun 22, 2018 by dr udit tripathi

Goibibo - Deficiency in Service ^Closed

This has with reference to my Booking ID CARPAF*XUA*FNW* . I had stared my journey on **/**/** at *:** AM. During the onward journey to Mussorie the driver asked me to pay highway toll charges. I told him that toll charges are included in ...

Jun 21, 2018 by RAJAT GUPTA

Goibibo - Wrong information displayed on The Website ^Open

I googled for train timings of train no. *****, vsg patna express. The first result in the google serach appeared from Goibibo.com. The website displayed that the train would depart on **:** hours on **th of june, but, due to changes in train ...

Jun 13, 2018 by Nikhil Singh

Goibibo - Hotel booking (wrong dates booked) ^Closed

I selected tge dates for booking as **/**/**** for * night but the booking has been done for today. Goibibo is not responding to my modification request and neither is recieving my call...

Jun 12, 2018 by Harshul Bhatnagar

Goibibo - Flight upgrade |Economy to Business Class| ^Open

Hi, Ticket: ******** Agent: Goibibo Airline Malaysian Airline Travel Date: ** JUN ** Attachment: Goibibo app fare & goibibo customer care fare ask On *th June, I booked Delhi - Kuala Lumpur flight for * Adults & * infant in economy clas...

Jun 10, 2018 by Anuj Sharma

Goibibo - Booking done but hotel refused about booking ^Open

I was travelling from chandigarh to Delhi for my office work and decided to stay at a hotel in Delhi, as usual I booked a hotel using Goibibo app, I reached the hotel on *th June ** at **Am, The person at the reception told that there is no boo...

Jun 05, 2018 by Rohit Koul

Goibibo - Goibibo.com ticket cancellation issue ^Closed

Hello, I was suppose to travel from Chennai to Pune on **th May **** with go air flight at * pm, but i was running late and i booked one more ticket for the same travel for **:** pm with indigo flight... My go-air flight got delayed and I c...

May 31, 2018 by MANISH DIXIT

Goibibo - Amount Refund ^Open

I have booked a hotel having booking ID -HTLMFCNADE. I haven't GST invoice . After contacted to go care support They insured that GST amount Rs *** will be refunded to your bank amount within ** days. I have raised compliant on **/*/** ,stil...

May 31, 2018 by VIKASH

Goibibo - International Flight Ticket not cancelled. ^Open

I have cancelled my ticket yesterday after I did not get the option to reschedule and Goibibo did not give me any help. PFA.the proof. Today I receive an email saying, no-show. This is a refundable ticket....

May 19, 2018 by Thej Shetty

Goibibo - No Refund from goibibo for ticket cancellation ^Open

i booked my ticket for **st april from bangalore to delhi which has the passenger number "gntzxj" using goibibo . but because of some reason i need to cancel the ticket and i called them on **th April to cancel my ticket and their representat...

May 14, 2018 by Amrinder

Goibibo - Pathetic customer support ^Closed

I asked them to change dates for my hotel booking and they agreed to it, later they said that the hotel manager is not there to confirm, since then it has been * days and they are redirecting me here and there, supervisors are rude and no reply...

May 14, 2018 by Japneet Gulati

Goibibo - Booking Failed but Payment Made ^Open

I had tried to book tickets on Goibibo on **th of May **** at *:**am for a round trip from Guwahati to Leh via Delhi and Leh to Guwahati via Delhi. The dates for the trip were *th of September and **th of September ****. There were technical gl...

May 11, 2018 by Pranoy Das

Goibibo - Refund not getting processed ^Open

Booking Id: GOFLDAND************ Complaint numbers: #******** and #******** On ** March I tried booking a round trip flight (Bangalore to Bombay) for Rs. ****. The payment was successful but the booking (through UPI) failed. I contacted cus...

May 04, 2018 by Desh Raj

Goibibo - Hotelier decline to check in and Goibibo doesn't respond ^Closed

I book hotel Krishna Kunj , Kota through Goibibo in price of Rs * at *-*-**** for *-*-**** to *-*-**** . I was thought that it is a offer or something ... They send me confirmation mail and msg that my room is confirm booked ... But when I c...

Apr 02, 2018 by lavolish john

Goibibo - Goibibo cab booking technical error payment loss ^Open

I have booked a cab from pune airport to mahabaleshwar on **th march **** at *:**am from goibibo app.First time i booked a cab and paid **** rs upi transaction successfully but due to technical error havent got booking comfirmation. After talki...

Mar 23, 2018 by Madhav sanjaybhai dhruve

Goibibo - Refund not recieved ^Open

I tried booking a ticket on goibibo on **th Feb ****. Unfortunately the ticket was not booked but the money was deducted and now after ** days, GoIbibo is refusing to pay the money back and just asking me to repeatedly do the same thing over an...

Mar 11, 2018 by Rajeev Kumar

Goibibo - No action taken against complaint by go ibibo ^Open

I checked in at empire international hotel in Bharuch, Gujarat at *pm on */*/** as I had booked this hotel online with goibibo. After entering the room *** I saw a dead rat in a drover, the bin was filled with rubbish of previous guest, the re...

Mar 10, 2018 by Vedang Sawant

Goibibo - Not received refund for cancellation of flight ticket ^Open

Dear sir, This is to inform you that I have cancelled my flight ticket(PNR-D*J*JY) on December ** **** which was booked from kotak Mahindra *** app partnered by goibibo and booked another ticket on same flight and same date .After cancellati...

Jan 12, 2018 by A Amitesh Joseph

Goibibo - Refund not given and pending from 2 month ^Closed

Dear All, We have booked a Hotels from goibibo. Booking ID is HTLNA*UGQF and HTLBZC*EDN. Total refund is more than ***** Rs. We cancelled the trip since my wife get Dengue. Goibibo team promised to process refund in one day. But we didn't get ...

Jan 10, 2018 by ROHIT JAIN

Goibibo - Incorrect booking ^Open

I booked Le Régent Montmartre hotel after checking it on GoiBiBo website and paid ***** for * nights in Paris. I requested them to cancel and refund as it's just not worth it, website denied it. Then I asked them to refund me the difference of...

Jan 04, 2018 by Ankit Khurana

Goibibo - Refund not received for failed payment ^Open

On the morning of **st October I tried booking a ticket to Bangalore on Goibibo. The payment succeeded but I didn't get a ticket. Then in the evening I booked another ticket which was confirmed. I called them to get a refund for the payment I m...

Dec 02, 2017 by Sanjeet Vikram Singh

Goibibo - Room not given even after 1 month of advance booking ^Closed

I made two booking for hotel in delhi on ** Oct ** for checkin date **th to **rd and from **rd to ** of Nov ****(Booking ID HTL*JGFGEQ and HTLZ**A*NN). When I reached hotel at *:** PM on **th Nov to checkin, hotel denied rooms saying we are ful...

Nov 30, 2017 by Ankit Singhal

Goibibo - GoIBIBO is not providing refund or details about refund even after committed timelines ^Open

Booking Id: RBNB**RM*MS & RBNC*B*U*KR I cancelled two tickets with GOIBIBO ( Booking IDs given above ), and at the time of cancellation their committed refund time was * working days, and I am writing this complaint on **th working day, I have...

Nov 28, 2017 by Sreejith S

Goibibo - Not getting refund from go Ibibo for failed ticket booking ^Closed

I haven't got refund from goibibo for failed ticket booking almost a month.whenever I call ,they are replying as trying to give refund but failing in transaction gateway,almost * times they have told. This is some sort of fraud activity from ...

Nov 25, 2017 by Jyoti Prakash

Goibibo - Sell the air ticket with false information. ^Open

I have booked the round trip ticket Dubai to Chennai from Goibibo.com on *-sep-**** from Airindia airlines (DXB-MAA) & emirates airlines (MAA-DXB). While booking I have got less price quote for the same ticket from other Service provider but I...

Oct 14, 2017 by Balaji Subbiah

Goibibo - Booked Cab 2 times But actually not booked ^Open

I have booked car from goibibo for **th oct-**** from Dehradun to Indira gandhi airport Delhi. I have used some gocash+ amount and finally it cost me in **** Rs excluding toll tax and all. My amount was deducted from account but my booking was ...

Oct 13, 2017 by Ankita Mahendrakumar Chavda

Goibibo - Flight refund ^Closed

Hello All, I had booked a flight from Amsterdam to Bangalore through British Airways. The flight had a transit in London for * hours. I had checked with Goibibo and you had also connected with the Airlines and committed to me that a transit v...

Oct 12, 2017 by raksha sujay

Goibibo - False hotel booking made ^Closed

I had made a reservation in a hotel in Amsterdam using Goibibo, however when I reached there, I was told there was no booking made.I had paid the amount in full to Goibibo in advance. After calling them a thousand times on international roaming...

Oct 09, 2017 by Sheena Makker

Goibibo - Goibibo - Bad service and loss of money n time ^Open

I was travelled with my family on Oct *nd ****, Mon (Booking Id : GOBUSIOS**ff*eb*a* & PNR No. *********-*******) seat no. **,**,**,** through N.T. Sachin travels and I must say it was the worst experience for me. following are the worst facil...

Oct 06, 2017 by virendra jethwa

Goibibo - Confirmed hotel booking rejected after confirmation ^Open

I have made booking for hotel reservation through goibibo on *rd august for ram Ganga resort corbett, where I have paid complete amount ***** to goibibo and I got my booking confirmation but on **th august I got a message from go ibibo this boo...

Aug 23, 2017 by Ankush Sharma

Goibibo - Tax invoice ^Closed

Please find attached tax invoices in which there is no tax break up (CGST, IGST) , which is charged by goibibo on behalf of the Hotel. ...

Aug 10, 2017 by Ankit Patel

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