File a Complaint against Goibibo
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
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Legal Network
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Case Details
Personal Info
Resolution
Goibibo - Flight Refund not received yet Open
Goibibo is not refunding the amount, they are fraud, flight was cancelled by the airline during covid time and airline has refunded the amount already to Goibibo but they are not refunding me back, please help...
Jul 16, 2024 by Rohit Arora
Goibibo - I have booked bus ticket due late reaching but driver cancelled ticket Open
Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help ...
Jul 14, 2024 by Akram
Goibibo - Refund not issued against cancelled trip Open
On *-June I tried booking train tickets via GoIbibo app while the money was deducted the booking could not be made as confirmed by the app on the same day. The app further showed that the refund is being issued and it should get credited by **-...
Jul 04, 2024 by Soumik Guha Biswas
Goibibo - Full refund not credited Open
My flight was from Dubai to Kolkata on **th May **** which was cancelled by the Airlines. I neither received any option for alternate flight nor they provided any option of rescheduled flight. Also I did not even receive any compensation for th...
Jun 19, 2024 by Keshav binani
Goibibo - Hotel Accomodation NOT provided after taking advance payment Open
I made a hotel booking for * nights at VIVANTA Taj Hotels , Dwaraka , New Delhi from **-**-**** to **-**-**** and Paid full payment as advance, ( Booked on **-**-****) ** days prior to my stay . I have received a confirmation that My Hotel Res...
Jun 13, 2024 by SURIYAN PANDURANGAN
Goibibo - Unhygienic hotel booked by customer care of Goibibo Closed
Hi Team, We had booked hotel Ojas for stay on Saturday **th May. Today around ** am a person from Ojas had called and asked us to cancel the booking from our end as they were facing some power outage issues due to heavy rain. We conta...
May 26, 2024 by Senthil Kumaran D
Goibibo - Goibibo cheated me Open
booking ID GH************** Goibibo doing fraud with me no power in hotel more than *hours due to rain. No power backup facility available and also TV not working bathroom door damaged but Goibibo not accept these they simply denied after subm...
May 24, 2024 by mehul
Goibibo - Refund not initiated Closed
Our flight ticket from Bangalore to Shiridi was cancelled by airline & refunded back to Goibibo. Its been ** + days & the refund is not processed from Gobibo even after raising * tickets & multiple calls. The reason Goibibo provide...
Apr 27, 2024 by Suhas Paniraj
I book the room on ** march ** and i was cancelled my plan so I cancelled my booking then amount was credited to gocash then I transfer to bank acc still yet received it almost ** pls do something ...
Apr 23, 2024 by Surya
Goibibo - Refund Closed
I had to cancel my flight due to a medical emergency and I was also approved by the airlines for a full refund and it's been ** days where Goibibo claims that my refund is still processing but I get no response and no update ....
Apr 19, 2024 by Sagnik Datta
Goibibo - Hotel room not cancellinh Closed
I booked a hotel room without noticing that it was a non ac room and had common bathroom. When I tried to cancel it there were no optfor cancellation. Please help. My booking ID is GH**************....
Apr 06, 2024 by Mani Chandrashekar
Goibibo - REFUND NOT RECIEVED Open
I have cancelled my flight and got refund in my goibibo wallet, now i have transferred in my SBI account and it is more than ** days it is not reflected in my bank account & nor it is showing any status anywhere...
Feb 29, 2024 by FAIZAN QURESHI
Through Goibibo, we took an Emirates Airlines flight from COK to DXB. We had to cancel our return ticket from DXB to COK on December **, ****, at *:** a.m. via Goibibo customer service due to a personal emergency. The Goibibo app was used to ca...
Feb 06, 2024 by Naveen S.B
Goibibo - Refund not received Open
I have booked a train ticket from Visakhapatnam to secunderabad on jan **th and the payment has been cancelled by them due to some error. They have started me that I will receive my refund in *-* days but till now I haven't received and nobody ...
Jan 31, 2024 by Bharadwaj
Goibibo - Misleading Offer In app not delivered Open
Goibibo offered a promotion in which if I book * gostays I'll get one free night. I completed * stays and the app said I am eligible for one free night however there was a technical glitch and I didn't receive the voucher code as promised. Now ...
Jan 12, 2024 by Rateesh Udayar
On **th August, I booked a return ticket from Bangalore to San Francisco to meet my sister and her family and be with my parents who were visiting San Francisco. The flight details were as below : Onward Journey – Bangalore to San Francisco ...
Dec 22, 2023 by Anand Sharma
Goibibo - Refund Open
We book SM Hives due to distance reasons we had to cancel, the refund was given the help contact is very unsupportive there is no way in the app to reach to them ...
Dec 14, 2023 by Darshita daga
Goibibo - Booking not confirmed but money charged Open
After * Days i was booked. One bus bikaner. To jaipur they showing me my booking is confirm nd mony alsi dedcute. My account but after thar ill go bus stop or going out of town but they told me your booking is not comfired there is no booking h...
Dec 11, 2023 by Ritu
Goibibo - Airline refund from goibibo com Open
I have booked tickets of may **** instead of November **** if now I am going for cancellation my hard earned ***** Rs got lost and still there is a time of more than * months this unacceptable & unreasonable ...
Nov 22, 2023 by Kashyap Desai
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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