File a Complaint against Goibibo
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
I booked tickets for me and my family to London( round trip) through Goibibo in Jet Airways on **-**-****. As the Jet airways has shut down its services, till date Goibibo has not settled me the refund amount. Its around One lakh and I suffer ...
Apr 07, 2020 by SUJATHA
I have requested for full refund which is already approved by Airline staff from Aeroflot as their flights are not operational on my travel date but Goibibo has not initiated the refund so far. Goibibo is not even acknowledging the remarks pass...
Apr 07, 2020 by Ankit Saxena
Goibibo - Neither refund given nor any furthur update Open
My flight from Singapore to New Delhi was schedules on ** March. Due to COVID, the airline has not operated but still I haven't received any refund nor any voucher....
Apr 06, 2020 by MADHUR GUPTA
Goibibo - Hotel booking money not refunded due to coronavirus not visited Open
I want to visit vadodara.So I had booked hotel casa of vadodara through GOIBIBO which was nonrefundable for date **/**/**** to **/**/****, but due to lockdown initiated by government, cancelled my visit.In voice-HDT************* & HDT******...
Apr 05, 2020 by Debendu Maity
Goibibo - Flight cancelled due to corona virus Money is not refunded yet Open
Flight was cancelled by me due to covid -** .Neither money is refunded nor reschedule of flight is done.as it's clearly mentioned under rules of airline that rescheduling of flight is done...
Apr 01, 2020 by Survi Kedia
Goibibo - Refund didn t get Closed
dear team, i have booked a ticket from goibibo which is on **th march. due to covid ** outbreak ticket was cancelled by airline i.e. indigo PNR no. UNF*MN on **th march and amount was refunded by airline on sams date. now i am seeking for refun...
Apr 01, 2020 by savarn singh chanchal
Goibibo - Not giving refund for Covid cancellation Open
Had booked * tickets from mumbai to Melborne (Booking Id: AMDO*SO*Y ), Sydney to Gold Coast (Booking Id: MYSMF*********) and then Brisbane to Mumbai(Booking Id: MYSMF*********). most of the travel is by Malaysia Airline ... when i spoke to ai...
Mar 31, 2020 by Sudesh Ravi Malik
Goibibo - Cancelled flights request full refund Closed
I had booked flight from Bengaluru to EWR with stop over in DXB for date **th April and the flight got cancelled rdue to coronavirus outbreak,. I requested a refund almost ten days back.the stays still says it is refund request in process and c...
Mar 31, 2020 by Muktayakka
Goibibo - Cancellattion and refund of hotel booking santorini due to Corona Virus out break Closed
Booked my hotel in Santorini Greece from ** march to ** march ****.But due to the Corona pandemic the Ministry of health affairs Government of India has quarantined itself from rest of the world and i have to cancel my booking. I have booked t...
Mar 31, 2020 by Aditya Mohata
Goibibo - Not giving Full refund reg Closed
Sir/madam, I booked a ticket on Goibibo app on **.**.**** and transact an amount of rupees ****. My date of travel is **th march, ****. But due to COVID ** , IRCTC cancelled all the bookings automatically. Irctc refund the amount of rupees *...
Mar 29, 2020 by Deepak Dahiya
Goibibo - REFUND OF MONEY DUE TO FLIGHT CANCELLED Open
Flight Cancelled. My Two Way Journey from Bhubaneswar to Goa and Goa to Bhubaneswar stands Cancelled. PNR No. LH**UC , IHBB*M, S*D*QX, M*P**R . I want full refund as per Agency Policy. No person is contacting from Goibibo Cell or No Complain Ma...
Mar 28, 2020 by Sabyasachi Patnaik
Goibibo - International flight booking Open
Hi, I have booked my tickets to Dubai from goibibo. *th Apr to **th Apr which got cancelled due to Covid **. I am trying to contact goibibo services but there is no customer care and their **/* support is rubbish. Goibibo is sending link fo...
Mar 26, 2020 by Anup Dabhi
Goibibo - Covid 19 Coronavirus Open
I have cancel my flight New Delhi to London That was book for **st march**** But due to covid warriors it's all shut down i want to please Don't get the penaly charged. Aa it's very difficult as human to get this much of amount one go . Book...
Mar 26, 2020 by Vrinda Anand
Goibibo - Refund for cancelled flights Open
I booked a flight from Bangalore to Phuket and return journey as well and my flights got cancelled and I was informed about it,so so I requested for refund and still my refund status is in pending and no action has been taken, it’s been nearl...
Mar 24, 2020 by Aswini
Goibibo - Incomplete support keeping in confusion Closed
I had flight booked via Goibibo app with Lufthansa dated **-Mar-**** from Mumbai to Luxembourg. The flight got cancelled by the airlines due to Corona Outbreak. Airline confirmed via phone that full refund will be given. In goibibo app also th...
Mar 24, 2020 by Mrinalini Singh
Goibibo - Flight booking cancelled by Goibibo without confirmation Open
My flight booking from Kochi to Pune on **th March, **** got cancelled by Goibibo without prior notice and my confirmation. I had booked to and fro flight from Pune to Bali through Goibibo in which my international flight got cancelled because...
Mar 23, 2020 by sheetal singh
Goibibo - Refund for cancelled flights Closed
i had roundtrip indigo flight Doha to Lucknow booked via goibibo. I travelled to lucknow but due to travel ban the flights were getting cancelled. I rescheduled my return flight from **th to **th March **** with the airlines and paid to them th...
Mar 21, 2020 by Ritesh
Goibibo - Flight ticket refund Closed
I booked flight ticket from colombo to vancouver for **th march ****, on **th march ****. As there was travel ban for foreigners in canada, i requested for reschedule from Goibibo they agreed and on **th march after flight departure time i got ...
Mar 21, 2020 by Megha Chandrashekar
Goibibo - Refund for Flight Cancellation due to Government Restrictions Open
I have booked my return flight from Denpasar (bali) to Delhi for a group of * person. Flight is scheduled on **th April, ****. My PNR ID is JDVSX*.I want to know that after cancellations of flights, when will I get my refund back into my accou...
Mar 21, 2020 by Jay Bhagat
Goibibo - Not refunding money Open
Visa on arrival was cancelled by thailand on the day I was departing .I booked tickets from go ibibo of air Asia ..while air Asia is giving refund to its customer go ibibo isn't .. air Asia told to ask refund from goibibo but they don't have an...
Mar 21, 2020 by Kshitij Ranjan
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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