File a Complaint against Goibibo
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo - Goibibo.com ticket cancellation issue Closed
Hello, I was suppose to travel from Chennai to Pune on **th May **** with go air flight at * pm, but i was running late and i booked one more ticket for the same travel for **:** pm with indigo flight... My go-air flight got delayed and I c...
May 31, 2018 by MANISH DIXIT
I have booked a hotel having booking ID -HTLMFCNADE. I haven't GST invoice . After contacted to go care support They insured that GST amount Rs *** will be refunded to your bank amount within ** days. I have raised compliant on **/*/** ,stil...
May 31, 2018 by VIKASH
Goibibo - International Flight Ticket not cancelled. Open
I have cancelled my ticket yesterday after I did not get the option to reschedule and Goibibo did not give me any help. PFA.the proof. Today I receive an email saying, no-show. This is a refundable ticket....
May 19, 2018 by Thej Shetty
Goibibo - No Refund from goibibo for ticket cancellation Open
i booked my ticket for **st april from bangalore to delhi which has the passenger number "gntzxj" using goibibo . but because of some reason i need to cancel the ticket and i called them on **th April to cancel my ticket and their representat...
May 14, 2018 by Amrinder
Goibibo - Pathetic customer support Closed
I asked them to change dates for my hotel booking and they agreed to it, later they said that the hotel manager is not there to confirm, since then it has been * days and they are redirecting me here and there, supervisors are rude and no reply...
May 14, 2018 by Japneet Gulati
Goibibo - Booking Failed but Payment Made Open
I had tried to book tickets on Goibibo on **th of May **** at *:**am for a round trip from Guwahati to Leh via Delhi and Leh to Guwahati via Delhi. The dates for the trip were *th of September and **th of September ****. There were technical gl...
May 11, 2018 by Pranoy Das
Goibibo - Refund not getting processed Open
Booking Id: GOFLDAND************ Complaint numbers: #******** and #******** On ** March I tried booking a round trip flight (Bangalore to Bombay) for Rs. ****. The payment was successful but the booking (through UPI) failed. I contacted cus...
May 04, 2018 by Desh Raj
Goibibo - Hotelier decline to check in and Goibibo doesn't respond Closed
I book hotel Krishna Kunj , Kota through Goibibo in price of Rs * at *-*-**** for *-*-**** to *-*-**** . I was thought that it is a offer or something ... They send me confirmation mail and msg that my room is confirm booked ... But when I c...
Apr 02, 2018 by lavolish john
Goibibo - Goibibo cab booking technical error payment loss Open
I have booked a cab from pune airport to mahabaleshwar on **th march **** at *:**am from goibibo app.First time i booked a cab and paid **** rs upi transaction successfully but due to technical error havent got booking comfirmation. After talki...
Mar 23, 2018 by Madhav sanjaybhai dhruve
Goibibo - Refund not recieved Open
I tried booking a ticket on goibibo on **th Feb ****. Unfortunately the ticket was not booked but the money was deducted and now after ** days, GoIbibo is refusing to pay the money back and just asking me to repeatedly do the same thing over an...
Mar 11, 2018 by Rajeev Kumar
Goibibo - No action taken against complaint by go ibibo Open
I checked in at empire international hotel in Bharuch, Gujarat at *pm on */*/** as I had booked this hotel online with goibibo. After entering the room *** I saw a dead rat in a drover, the bin was filled with rubbish of previous guest, the re...
Mar 10, 2018 by Vedang Sawant
Goibibo - Not received refund for cancellation of flight ticket Open
Dear sir, This is to inform you that I have cancelled my flight ticket(PNR-D*J*JY) on December ** **** which was booked from kotak Mahindra *** app partnered by goibibo and booked another ticket on same flight and same date .After cancellati...
Jan 12, 2018 by A Amitesh Joseph
Goibibo - Refund not given and pending from 2 month Closed
Dear All, We have booked a Hotels from goibibo. Booking ID is HTLNA*UGQF and HTLBZC*EDN. Total refund is more than ***** Rs. We cancelled the trip since my wife get Dengue. Goibibo team promised to process refund in one day. But we didn't get ...
Jan 10, 2018 by ROHIT JAIN
Goibibo - Incorrect booking Open
I booked Le Régent Montmartre hotel after checking it on GoiBiBo website and paid ***** for * nights in Paris. I requested them to cancel and refund as it's just not worth it, website denied it. Then I asked them to refund me the difference of...
Jan 04, 2018 by Ankit Khurana
Goibibo - Refund not received for failed payment Open
On the morning of **st October I tried booking a ticket to Bangalore on Goibibo. The payment succeeded but I didn't get a ticket. Then in the evening I booked another ticket which was confirmed. I called them to get a refund for the payment I m...
Dec 02, 2017 by Sanjeet Vikram Singh
Goibibo - Room not given even after 1 month of advance booking Closed
I made two booking for hotel in delhi on ** Oct ** for checkin date **th to **rd and from **rd to ** of Nov ****(Booking ID HTL*JGFGEQ and HTLZ**A*NN). When I reached hotel at *:** PM on **th Nov to checkin, hotel denied rooms saying we are ful...
Nov 30, 2017 by Ankit Singhal
Goibibo - GoIBIBO is not providing refund or details about refund even after committed timelines Open
Booking Id: RBNB**RM*MS & RBNC*B*U*KR I cancelled two tickets with GOIBIBO ( Booking IDs given above ), and at the time of cancellation their committed refund time was * working days, and I am writing this complaint on **th working day, I have...
Nov 28, 2017 by Sreejith S
Goibibo - Not getting refund from go Ibibo for failed ticket booking Closed
I haven't got refund from goibibo for failed ticket booking almost a month.whenever I call ,they are replying as trying to give refund but failing in transaction gateway,almost * times they have told. This is some sort of fraud activity from ...
Nov 25, 2017 by Jyoti Prakash
Goibibo - Sell the air ticket with false information. Open
I have booked the round trip ticket Dubai to Chennai from Goibibo.com on *-sep-**** from Airindia airlines (DXB-MAA) & emirates airlines (MAA-DXB). While booking I have got less price quote for the same ticket from other Service provider but I...
Oct 14, 2017 by Balaji Subbiah
Goibibo - Booked Cab 2 times But actually not booked Open
I have booked car from goibibo for **th oct-**** from Dehradun to Indira gandhi airport Delhi. I have used some gocash+ amount and finally it cost me in **** Rs excluding toll tax and all. My amount was deducted from account but my booking was ...
Oct 13, 2017 by Ankita Mahendrakumar Chavda
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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