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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Worst kind of service provided Open
I have experienced the worst kind of service from Myntra website. The delivery boy was extremely rude. Every time the delivery date comes this guy told me this is not his region to deliver my product and Myntra send that delivery boy again and ...
May 14, 2019 by Indranil Das
Myntra - Damaged product received and not getting return after one month Closed
I got a damaged Kurti which I want to gift my sister. I have lodged a complaint on the same day. Myntra accepted my return request on **st May. But after * more complaints, no one is coming to pick my return product. Every time it is declining ...
May 11, 2019 by Radhika Bagdia
Myntra - Money debited from account but order not placed Open
Money was debited from the account but the order was not placed. I raised a complaint with Google Pay and they gave me confirmation that Myntra received a payment ( I have attached the receipt as well). I raised a complaint with Myntra and w...
May 10, 2019 by Utsav Srivastava
Myntra - Cancellation citing technical glitch Open
I placed an order on May *, ****, on Myntra app where it was clearly reflecting on the said products page that if I buy * shoes, I can get them both in just a total of INR **. I thought of it as some flash offer, placed four consecutive orders ...
May 05, 2019 by Shaunak Rungta
Myntra - Order cancelled by the company Open
As per the attached image, I claimed a very good deal in the sale which consisting of * branded Sneakers at ***/- Rs which is cancelled by Myntra without my permission. They are saying it's a technical error and after that same product continue...
May 04, 2019 by Piyush Vanwansh
Myntra - Package not delivered at home Closed
The package was delivered at the security office. How can someone just deliver my package and give it to someone else? I called the representative and he said he didn’t come upstairs as I had already paid for my package....
May 04, 2019 by Danny Ghosh
Myntra - Order canceled without my permission Open
I buy * pairs of shoes offer from Myntra. * pairs at ** Rs. The order was confirmed and the payment was also done. I am receiving mail from Myntra order is confirmed. But after * to * days it got cancelled. I ordered this on */*/****....
May 03, 2019 by Bonagiri anil
I placed an order for * Kurtis from Anouk brand costs around **** and cancelled an order since by mistake placed for incorrect size. Cancellation accepted by its more than a month still I did not receive my amount and it's not small amount kind...
May 03, 2019 by M Sailaja
Myntra - Return not picked up Open
I filed for a return of a Dorothy Perkins trousers on **th April. It was supposed to be picked up on the *st of May. The executive did not receive my call and wrongly updated that the customer asked for a reschedule. The same thing happened on ...
May 03, 2019 by Shreya
Myntra - Wrong and used product received Closed
I ordered Wrangler jeans from Myntra they delivered me a wrong & used product. After the return, they hold my payment....
May 02, 2019 by Sujit Kumar Beura
Myntra - Wrong product delivered and return request not being accepted Closed
Myntra delivered a brown wallet instead of * t-shirts I had ordered. The product did not have a barcode or price tag. The return request and complaint were filed with Myntra * times. There was no action taken by them to deliver me the correct p...
Apr 30, 2019 by Rishi Mody
Myntra - Not taking my package back Open
I've ordered shoes, but the size is not compatible. Now I'm placing return request, but they decline my request after * -* days. Every time I am calling customer care, they are saying "It'll get a return". I've requested to return * times....
Apr 29, 2019 by Varun Kothari
Myntra - Complete refund not initiated Closed
I have ordered a Kurta for Rs.****/- from Myntra. The product colour was shown white in images but received gold coloured. I returned it back to Myntra I received a refund in * days and i.e, Rs.***/- only and not received Rs.*** i.e delivery ch...
Apr 28, 2019 by Rajesh singh
Myntra - Not refund my money in the bank account Open
I ordered a dress and they sent me the wrong size. I proceeded with the return and refund process. They automatically choose the Myntra credit option from the refund option if they don't choose any option I didn't know that. I placed the refund...
Apr 28, 2019 by Shilpa JOSHI
Myntra - Package not delivered Open
I have ordered a blue cigarette cut pant on **/**/**** from Myntra. I got a message on **th April **** that product is delivered to me and it was not actually delivered to me. When I called them they told me it is a technical issue and you will...
Apr 26, 2019 by Anupama joseph
Myntra - Defective product delivered without any price tags Open
I ordered for a Calvin Klein goggles through Myntra on ** April ****. On ** April **, a defective product (with loose limbs of glasses and without any tags. So loose that it will immediately fall off from the face) was received. On the very nex...
Apr 24, 2019 by Sarvadarshi Shukla
Myntra - Return not initiated Open
I have ordered from Myntra a shirt US polo pink colour under policy try and buy and return within a day. The delivery boy delivers my product away from the address. That's why I did not try that time but when I saw the product quality is not go...
Apr 24, 2019 by Virender singh
Myntra - Wrong GST charged Open
I ordered a T-shirt from Myntra MRP of the product is ***. There billing is as below: MRP of product is: ***(including all taxes) GST: ** Item discount: *** Paid: *** So as per above break-up unit price comes to ***+**= ***, which is wrong...
Apr 23, 2019 by Anshul Uppal
Myntra - Package not delivered Closed
I ordered an Anaisa dress for which I requested an exchange of smaller size on **. The original item was picked up and exchange item not given. At night I received a mail stating item delivered. After contacting Myntra they didn't support else ...
Apr 22, 2019 by Sonal gupta
Myntra - Refund not received Open
I have ordered two items from Myntra of *** and *** Rs respectively on **th March. They delivered the items and I did not like them. So I returned them. They took my parcel on **th March. I have received a refund for one item that is *** but no...
Apr 22, 2019 by Ritu yadav
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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