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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - CAshback missing Open
I had received the mail from your Myntra for transferring cashback balance to bank account. On receiving the mail, i followed the process instructed. However, to my surprise, balance got vanished from my Myntra account and was never credited t...
Jul 03, 2018 by Apeksha Jain
Myntra - Wrong product deliver Open
Myntra deliverd me wrong dress of nun brand nd i hv complined in myntra *-* times but they saying just wait wait wait Plzzz help me myntra will not trying to resolve my problem they r just making me fool...
Jun 30, 2018 by Chhaya sutariya
Myntra - Wrong product delivery Open
Myntra delivered me other product nd still they r not confirming that they send me this product then what can i do I hv product with tag but they dont ensuring me that when nd how i will return my product bcz of wrong product they will not ac...
Jun 30, 2018 by Chhaya
Myntra - Myntra - fools consumers Open
I am a Chinese National married to an Indian Doctor and living in Kerala. I had been fooled by Myntra.com - online shopping company. i lost around **** INR of hard earned money. This online company is a subsidiary of FLIPKART. They fool a custo...
Jun 13, 2018 by Mei Chunyan
Myntra - Refund not issued Closed
I placed an order with Myntra on *th April and return * items from that item. Out of those * items i received refunds for * items only. When i approached myntra regarding the same, they said they have already issued the refunds for the same and...
Jun 12, 2018 by Bhupinder Singh
Myntra - In package items not received Open
Hello sir I ordered in Myntra with order number *******-*******-*******..I ordered total * Adidas track pants and * Adidas short.,but I received only one mountain colours track pant that too not in good condition.,I complained in Myntra they t...
May 16, 2018 by Karnati GuruVINOD KUMAR REDDY
Myntra - Package not delivered which was ordeed a month ago Open
I ordered sunglasses from myntra on ** April **** which was supposed to get delivered by the end of the month ** April due to some reasons they extended the delivery date to * may and today is ** may i still didn't got the order.the concern is ...
May 15, 2018 by sz
I have paid Rs.*** to the courier boy, and then after opening the parcel and see just * quantities instead of * which I ordered, and then called the myntra service centre for nearly * times for getting refund, then I walked a mile to self-retur...
May 14, 2018 by xeric halwende
Myntra says it has initiated the refund but the bank is delaying the payment...
May 14, 2018 by Sharan B
Myntra - Exchange not done by delivery boy and reporting false details Closed
i ordered a dress(Anouk Women Red & Black Colourblocked Layered Straight Kurta) from myntra worth ₹***.**. They delivered the dress but one part of it was missing. I then asked for an exchange. My exchange got sanctioned by Myntra. When the d...
May 08, 2018 by Avantika Singh
Myntra - Package not delivered completely Open
Soundpeats Bluetooth headset received without the wire and Bluetooth controlling device. The complaint lodged and they came back saying it's been shipped in right way....
Apr 24, 2018 by Niverthi Karthik Bharadwaj
Myntra - Not refunding my money Closed
I ordered some clothes for myself but the order isnt placed and my money got debited from the account and myntra is making excuses on the daily basis ..Today about ** days has been gone...
Mar 30, 2018 by RAMESH PANDEY
Myntra - Package not delivered and returned Closed
I had ordered * items from Myntra worth about RS **** and after more than one week Myntra is telling my products are returned to origin and will refund my money. The reason they're staying is that I had told the delivery people to cancel my ord...
Jan 30, 2018 by Vishnu Das
Myntra - Amount Deducted and Order Failed Open
This is regarding the payment failure for my order that was placed on ** Dec'** on Myntra app amounting to ****.** via Airtel Payment bank. It was a sale day and it seems Myntra app was not able to handle the load and after many retires when i ...
Jan 19, 2018 by Ankush Kaundal
Myntra - Order item not delivered to me Open
I have ordered an item but they still not delivered to me. ORDER NO: *******-*******-*******, my money has gone,they are using third party logistic Ekart service for replacement/exchange item and they are taking very slow to deliver because ...
Jan 18, 2018 by Avijit Ghosh
Myntra - Package not delivered Open
I have ordered Reebok men black tread fast walking shoe. They start their end of season sale in December. I have ordered the shoes in their offer period so to get my product in less amount as general price. I have ordered the shoe on **rd Decem...
Jan 13, 2018 by Md mahtab alam
Myntra - Did not get the complete refund. Closed
I have ordered a khaki color trouser along with * other items from Myntra on **st of Dec ****. I have paid *** rs for that trouser with the final cart value of ****.** rs. On the next day i.e **nd Dec I got an email that because of quality chec...
Dec 23, 2017 by Himanshu metai
Myntra - Package not delivered since a month Closed
Myntra is mentally torturing me and harassing me since the last * month and this is the second time this is happening. Your logistics partners are acting like goons and not delivering the exchange product even after tens of requests placed by m...
Nov 28, 2017 by Pranav garg
Myntra - Refund not made Closed
I ordered sandals from myntra on **th of july which i receved on **th of july , but then i returned them and they got picked up on **th of july from my home . i have not received the refund till now and their customer care no. says that they h...
Aug 16, 2017 by Anirudh Choudhary
Myntra - Product not returned after quality check fail Open
Had initiated a return of a product ( ALDO Men Navy Leather Sneakers ) on **/**/**** which i had ordered on myntra.com , and it was picked up * days later. On the same day i got a call that the quality check had failed and they assured me i wo...
Aug 12, 2017 by Ravi Siddarth udiyar
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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