File a Complaint against Myntra
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Torn product received Open
I placed an order for all about you by Deepika Padukone sweater as needed it for a wedding on an urgent basis. I paid for the product in advance and contacted Myntra local delivery team to get delivery arranged for **/**/**** as I was leaving f...
Mar 18, 2019 by Shagufta Hina
Myntra - Wrong product delivered Open
I ordered * body shop product from Myntra and they delivered mismatched * product which is sunglasses and handkerchief. I complained * times on Myntra. They only send return request and send a pickup boy. But he used to refused to take that pro...
Mar 17, 2019 by Chaitali Asutkar
Myntra - Payment deducted twice Open
We have raised a complaint to Myntra from quite a long time, but our request was rejected thrice. Transaction date *th October, order number *******-*******-******* Product: sassafras women off-white solid fit and flare dress (price: ****INR) ...
Mar 16, 2019 by Yashu
Myntra - Account deactivated without any reason Open
Myntra deactivate my account without any genuine reason. And now I want to return the product which costs about Rs. *****. So please help me to get back my account activated....
Mar 14, 2019 by Rohan
Myntra - Refund not given Open
I had ordered swiss military luggage and wanted to return the same but company told me that there is no return pick up of this order and I need to arrange for the courier on my own and the company will refund me the courier amount on the basis ...
Mar 13, 2019 by Ramika Goel
Myntra - Order not delivered Closed
I ordered * items two of the same brand and only one was delivered and the other three were shown unserviceable and were later cancelled. ...
Mar 13, 2019 by Sumaira
Myntra - Failure to refund full amount Closed
In the name of refund, refunded half my amount in the bank account and another half in Myntra credits....
Mar 12, 2019 by Purnima Varma
Myntra - Didn't get the refund for the returned items Open
I made a transaction of ****.** rupees on ** December **** to shop from Myntra through state bank of India debit card on Phonepe app. I returned * items on * January **** from my account geetapariharpimoli@gmail.com Order No: *******-*******-*...
Mar 12, 2019 by Kavita Pimoli
Myntra - Package not returned Closed
Pathetic Myntra policy. At the time of purchase, I was not told that my area is not under service for returns however the same shopping site provides delivery to the same pin code. I decided to return the product in * mins after receiving it bu...
Mar 12, 2019 by Praveen Singh
Myntra - Gift card expired one day before the expiry date Open
I had a gift card which clearly mentioned that it is expiring on *th March’** but when I tried to place an order, the card was shown expired. I called help desk numerous times but all the representatives have been equally frustrating with no ...
Mar 07, 2019 by Shagun Singh
Myntra - Package not delivered Open
I was delivered with incorrect products from Myntra and they have sent me a replacement for incorrect items. They sent two cosmetics items instead of jeans. So Myntra send me the replacement for jeans. When the delivery boy came on March *nd, h...
Mar 05, 2019 by Badusha E Jaleel
Myntra - Duplicate and cheap product delivered Open
I had ordered Nike men black air max infuriate * mid-top basketball shoes with size * uk and I ordered to exchange it for size ** uk and they delivered me a duplicate cheap product worth Rs *** in the original pack of Nike. When I contact custo...
Mar 04, 2019 by Taranpreet Singh
Myntra - Package yet not delivered Open
I ordered * things, out of * things * things I received, but the *th one is still pending. After calling them every time they told me to wait for **hrs. Now, this is too much. They are not giving any info about it always saying the same things....
Mar 03, 2019 by Saheli saha
Myntra - Exchange of product not available Open
I have ordered a baggitt wallet and they delivered the wrong product. As now I am asking replacement with the product that I have ordered. They are denying to do so by saying that the exchange facility is not available at your location....
Mar 02, 2019 by Pooja Sharma
Myntra - Neither delivering the product nor refunding the money Open
I would like to share a very bad experience with Myntra. On **st Jan ****, I ordered a pack of * sweatshirts from Myntra m size for someone as a gift. It was delivered to me on time. We found out that the size of bit small so we ordered in exc...
Feb 27, 2019 by Harsh Goyal
Myntra - Fake item delivered Open
I ordered a wildcraft bag from Myntra but what I received was a fake Puma bag with the tag of "wildcraft" with it. When I tried to return it, I was told it is not the same item which was delivered to you. Hence no return will be processed....
Feb 26, 2019 by Pulkit Chhabra
Myntra - Refund not received Open
I received refund intimation from Myntra but never received it. Post may follow-ups Myntra claims the money was transferred to SBI bank. However, For the original transaction, I had used a Citibank account, Which I proved to Myntra support team...
Feb 24, 2019 by James Mendes
Myntra - Account debited but order not placed Open
I ordered * pairs of shoes online for the first time on Myntra and my account was debited Rs **,***/- but the order was not placed. Upon calling the helpline their customer care was very poor and least bothered. I called them * times and all t...
Feb 22, 2019 by Angad Bir Singh
Myntra - My prepaid package delivered somewhere else Open
I ordered a palazzo from Myntra as prepaid order on **th Dec but on ** Dec morning, I got a call from a delivery agent. At night I got a delivery confirmation. But product never reached. Now after * months of constant follow up. They are saying...
Feb 21, 2019 by ANJUMAN Parashar
Myntra - Cashback not received Open
I purchase sunglasses from Myntra and there is cashback of ***** max. Didn't receive cashback till now. It almost * months. They always say to wait for ** hours....
Feb 20, 2019 by Jitendra shahi
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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