Myntra
- Return not picked up Open
Shreya filed this complaint against Myntra on May 03, 2019
I filed for a return of a Dorothy Perkins trousers on **th April. It was supposed to be picked up on the *st of May. The executive did not receive my call and wrongly updated that the customer asked for a reschedule. The same thing happened on *nd and to add to that the executive was very rude to me as well. Even today they have scheduled a pickup but the guy refused to come stating it doesn't fall on his route. Every time I call Myntra they will say wait for ** hours. Nothing helps and it's just a headache for the customer. This is not the first time this has happened either.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
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