Shilpa JOSHI filed complaint against Myntra on Apr 28, 2019
I ordered a dress and they sent me the wrong size. I proceeded with the return and refund process. They automatically choose the Myntra credit option from the refund option if they don't choose any option I didn't know that. I placed the refund request and then after some time I noticed a mail saying that I will get my refund in Myntra credit, that time only I emailed them about giving my refund in my bank account. I even called them but they said it can't happen you have chosen that. The customer support people didn't even hear what I was saying. They didn't let me complete what I was saying. And just said it will be credited in your Myntra credit only.
After all this, I still placed another order and again they sent me wrong order now I called customer support again and they said that my refund will be given in Myntra credit only. I'm really disappointed with the customer support as they don't even listen to the customer. And the cheap tactics Myntra uses so as to people buy from them is really sad.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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