Myntra
- Defective product delivered without any price tags Open
Sarvadarshi Shukla filed this complaint against Myntra on Apr 24, 2019
I ordered for a Calvin Klein goggles through Myntra on ** April ****. On ** April **, a defective product (with loose limbs of glasses and without any tags. So loose that it will immediately fall off from the face) was received. On the very next day, I asked for the return of the item stating that it's a defective product. The item was picked up on ** April **. But a day later, I get a message stating that the item doesn't meet the return policy as there are no tags. I called up the customer service representative and told them that's why I returned the item but to no avail. Now it's been almost ** days I don't even have the defective product for which I paid such a large amount. I have called up their call centre * times where I am kept on hold for an eternity and told they are looking into it. The defective item is being reshipped back. Where and when is nobody's idea?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Myntra
Resolved
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Travolook
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
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